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Stopping Cooler & Freezer Theft with
Tally ORC Early Warning System

People are trying to steal ice cream, but the
Tally ORC Early Warning System Says NO!

"Shouldn't the bad guys be locked up,
not your merchandise?"

Click here to watch the video


When violent customers threaten retail executives

How a retailer's face matching led to CEO stalker ID, advance warning

Angry, violent customers abuse, curse, and threaten retail employees every day. Sometimes they follow through on those threats: Criminals killed 582 retail customers, employees, and security personnel last year, according to industry publication D&D Daily. Retail executives face different kinds of threats from angry, violent customers. Sometimes, trouble even follows the CEO all the way home.

In response to threats both in-store and out, retailers are quickly adopting technologies, including face matching, that offer advance warning when seconds count. Not all violence is preventable, but retailers can increase their chances of stopping attacks before they start. Here's how one retailer's fast, proactive reaction to a real-life threat led to vital evidence and enhanced situational awareness at work and at home.

Here's how it started: An angry man called the retailer's customer service hotline. The caller gave the rep his name and phone number, and he complained of in-store ADA violations. Just before ending the call, the man told the rep: "I am sitting in front of [CEO's] home, and I will take care of this myself." The caller had the CEO's correct home address. Click.

When police responded to the CEO's home, they found no one outside, but they and the retailer asset protection team treated the threat as credible. They worked together to learn more.

The client AP team provided the name given by the hotline caller. The police ran the name and found an old arrest photo. They confirmed the man pictured had a long history of violence and threats, plus open arrest warrants.

Next, the retailer's AP team put the arrest photo into their custom FaceFirst system, then ran a search. Although the arrest photo had been taken 15 years before, the system instantly matched the image with a man who had been in the retailer's stores within the prior 30 days. That search yielded a better, current photo of the man presumed to be the caller. Investigators developed more evidence that led to the retailer securing an order of protection for the man. So far, the man has not returned to the retailer's stores. If he does return, the retailer's FaceFirst system is set to provide real-time notification and enable a fast response by the retailer and local law enforcement.

Calculate the risks of being caught unaware when a known offender enters your store. Or the risks of not having the tools to investigate and validate direct threats against you. If you knew there was a proven solution to keep your valued customers, associates, and executive team safer from violent offenders, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and scalable-take action today at facefirst.com.

The U.S. Crime Surge
The Retail Impact

Combatting Retail Crime for Safer Communities
Launch of RILA-National District Attorney's Association Online Retail Crime Resource Hub
The partnership between RILA and NDAA over the past year has been a platform to connect retailers and prosecutors across the country, inspire transparent dialogue, facilitate best practice sharing and enhance collaboration. All with one goal in mind: Drive down retail crime and violence.

We are excited to announce the launch of our retail crime resource hub, a one-stop shop for retailers and prosecutors to learn more about and engage in the groundbreaking work we're doing together. Retail executives and prosecutors will have access to our full library of webinar recordings, local DA contacts, news about our store walk initiative and other projects, and information on upcoming events. And, you'll learn everything you need to know about the Vibrant Communities Initiative, the most comprehensive approach to addressing retail crime in the industry today.

The National District Attorneys Association (NDAA) and Retail Industry Leaders Association (RILA) have formed a
first-of-its-kind national partnership to combat retail crime. The launch of the national partnership follows a successful summit held on June 30, 2022, bringing together leading retailers and district attorneys' offices from around the country to establish open lines of communication between prosecutors and retailers, identify common challenges, share information on repeat offenders, and work together to identify criminal networks targeting local retailers. rila.org

Crime & Disorder Could Fuel the Return of Retail Deserts in Big Cities
Are big cities on the verge of a new era of retail deserts?

The Return of Urban Retail Deserts

Stores fleeing from rising theft will leave residents in cities like New York with fewer places to shop, less merchandise to buy, and higher prices to pay.

These days, the news is filled with reports of announcements from big retailers like
Target, Whole Foods, and national drugstore chains closing stores that have become unprofitable in the increasingly chaotic neighborhoods of cities like Chicago, Portland, and Seattle. New York City has lost approximately 675 outlets operated by national chains since the pandemic began, according to a retail census. Much of that decline can be attributed to the triple whammy of Covid shutdowns, residents leaving the city, and rising social disorder in the wake of Black Lives Matter protests in June 2020. More worrying is that a post-pandemic city that should be seeing a return to normal is now plagued by retail theft, spurred by bail reform and reduced charges for shoplifting. As a result, post-pandemic New York City still has 60,000 fewer retailer jobs than it did during the height of the pre-pandemic boom. By contrast, many cities-including Dallas, Houston, Nashville, Orlando, Tampa, Charlotte, and Raleigh-have regained and surpassed their pre-pandemic retail job numbers.

Most troubling, perhaps, has been the
decline of city drug stores. Duane Reade (a chain owned by Walgreens) and Rite Aid have collectively closed more than 100 city stores since 2019. Already beset by everything from online competition to supply-chain woes, the stores now face the task of coping with out-of-control theft.

Other essential stores are also disappearing. Key Food, a chain of small supermarkets, has closed ten outlets, leaving residents in communities like Glen Oaks, Queens, without a supermarket. Dollar Tree, a chain of low-cost general-merchandise stores that saw its recent financial performance eroded by rising thievery, has shuttered 12 New York City stores. In stores that remain open, the chain has stopped selling some name-brand items most heavily targeted by shoplifters.

Nearly 30 years ago, policymakers began describing communities that lack essential retailers, especially supermarkets, as "deserts." Local government tried a host of policies to lure stores, from incentives to public browbeating; what ultimately worked was neighborhood
revivals spurred by declining crime.

We seem on the verge of a new era of retail deserts. It will be harder, however, for policymakers to blame this sad reversal on racial discrimination or reluctance by firms to do business in certain neighborhoods. America's major stores have shown themselves more than willing to invest in urban communities. A problem caused by bad public policy is driving them away. Shoppers and residents are the losers. city-journal.org

Will California's New ORC Funding Boost Help SF?
S.F. to get $17 million in state money to combat retail theft
San Francisco is
poised to receive $17.3 million in state funds to combat organized retail theft, a crime that has led stores to close and become a raw topic for business owners, some of whom criticized city leaders for abandoning them.

The majority of the award from California's organized retail theft grant program,
$15.3 million, would go to the city's Police Department for more patrols, crime analysts and prevention efforts, while the district attorney would secure $2 million to prosecute alleged perpetrators. Both departments vowed to tackle the crime wave at its origin points - the crews that drive in and strike at shopping areas, as well as the resellers who fuel a market for stolen merchandise.

Commissioners at the Board of State and Community Corrections approved the grants during their meeting Thursday morning.

"This is critical support to help us expand on our efforts to tackle retail theft," Mayor London Breed said in a statement, noting how the ransacking of merchandise has beset businesses of all sizes. She thanked Gov. Gavin Newsom for assisting cities throughout the state, given the wide reach of theft rings.

Law enforcement investigations have revealed that
goods stolen in one city may be fenced in another, with transactions enabled by social media - a new paradigm that required coordination among agencies. Thieves have been known to rove the state in caravans, targeting big-box stores and swarming malls or shopping districts, such as Union Square and Stanford Shopping Center.

With the new funding, San Francisco District Attorney Brooke Jenkins
will hire a full-time prosecutor to focus on retail theft. The office will evaluate each case to determine an appropriate resolution, ranging from drug treatment and diversion programs to incarceration.

Police Chief Bill Scott plans to use his department's share for
overtime, hiring officers, automated license plate readers, analysts, squad vehicles and more robust communication with the public.  sfchronicle.com

Oakland Leaders Fumble the Football & Miss Out on Funding to Fight Theft
Oakland loses out on millions in crime-prevention funding after missing grant deadline
Oakland has missed out on an opportunity to collect millions in
state funding to help police combat organized retail theft, a crime that has felled stores and restaurants and put business leaders on edge.

When the Board of State Community Corrections approved awards for dozens of cities and counties Tuesday - divvying up $267 million that Gov. Gavin Newsom touted as "the largest-ever single investment" to combat retail theft -
Oakland's Police Department was conspicuously absent from the list of grantees.

Merchants who had implored City Hall for help were left perplexed and frustrated as neighboring cities reaped millions for prevention measures, including extra patrols, squad cars and automated license plate readers to track down suspected perpetrators.

San Francisco received $17.3 million from the state and the Alameda County District Attorney's Office received $2 million. San Jose Police Department secured nearly $8.5 million. A spokesperson for the state board said Oakland officials
failed to submit an application on time.

She acknowledged that Oakland's
proposal for the retail theft prevention grant was missing some documents when the deadline passed. The city administrator has launched an investigation -- a standard protocol for such oversights and a decision that Mayor Sheng Thao supported, according to city spokespeople. sfchronicle.com

ORCAs Say 'Enough is Enough'
New Mexico Organized Retail Crime Association hosts first annual conference
With retail crime on the rise,
one association is saying enough is enough. The Santa Fe Chamber of Commerce is addressing the issues head-on. The Santa Fe chamber's president and CEO, Bridget Dixson, and the state chamber's president and CEO, Rob Black, came onto New Mexico Living to share the mission behind their work.

The New Mexico Organized Retail Crime Association works with retail member companies and law enforcement agencies to share information leading to the prevention and prosecution of organized retail crime in the state. This year, the association is
hosting its first annual conference.

The conference
will occur from 8 a.m. to 5 p.m. on Thursday, September 28, at the Sheraton Albuquerque Uptown. The event will host speakers like Albuquerque Mayor Tim Keller, NM Attorney General Raúl Torrez, Bernalillo County Sheriff John Allen, and others.

To learn more about the event, click here; to register, click here.

RetailWire Discussion & Poll on Walmart's In-Store Police Substation
100% of survey respondents said it would bring at least some benefits

Atlanta-Based Walmart To Reopen With a Police Substation -- Will Other Stores in High-Crime Neighborhoods Follow Suit?
A Walmart on Atlanta's Martin Luther King Jr. Drive will
reopen next May with a police department substation in the latest measure to address a shoplifting epidemic across retail.

The big-box grocer and pharmacy in Vine City, a low-income neighborhood on Atlanta's west side, will feature a workplace where police officers will be able to fill out paperwork and hold meetings in addition to charging their phones and body cameras.
Their presence is expected to discourage shoplifting.

"You're thinking about going into this Walmart to do some shoplifting or a robbery or whatever -
you see the APD logo and you say, 'Ah, not today,'" said Atlanta Mayor Andre Dickens.

He added, "After talking with the Merchants Association on MLK and Clark University and other people in the neighborhood, folks were saying they want to see more police presence."

Walmart in a statement to Fortune said this
isn't the first time the retailer has set up a law enforcement facility within a store, although it didn't provide details.

RetailWire also polled its readers, asking: What do you think of the merits of Walmart's move to open a law enforcement facility within a store? What role will law enforcement likely have to play in helping reduce shoplifting incidents, particularly in high-shrink neighborhoods?

As of this writing,
25% of respondents said that it would bring "many more benefits" and 75% said it would bring "somewhat more benefits."

Will more stores in high-crime areas follow suit? retailwire.com

Using AI to Curb Mass Shootings?
Mass shootings have tripled from 2016 to 2022

NJ's Ocean City taps AI gun detection in hopes of thwarting mass shootings
decades of failed attempts at gun reform amid the frequency in mass shootings, some have sought alternative solutions through artificial intelligence.

The Ocean City School District in New Jersey, as well as the city's boardwalk, have implemented new technology developed by ZeroEyes, a company that says it uses AI, paired with human experts, to scan camera feeds for guns.

"I don't think anybody should question or be fearful of an
artificial intelligence program that's going to identify an immediate imminent threat of someone being shot or killed. You can't put a price tag on saving a life," Jay Prettyman, the police chief in Ocean City, told ABC News.

Prettyman said that
AI gun detection could also serve as a deterrent from possible crime.

Mass shootings have nearly tripled from 2022 to 2016, and there have already been over 480 mass shootings this year, according to the Gun Violence Archive.

It's not just Ocean City that has partnered with ZeroEyes - the company says it has
hundreds of clients in over 35 states, including Philadelphia's transportation system SEPTA and the United States Air Force.

ZeroEyes let ABC News into their headquarters outside of Philadelphia, Pennsylvania, to watch a demonstration of how their artificial intelligence system works.
The company says their alert system- from AI detection to the dispatch of law enforcement - takes less than 30 seconds. abcnews.go.com

NYC 'Safest Big City in America'?
Mayor Adams calls NYC 'safest big city in America' as statistics show crime is down
Mayor Eric Adams on Wednesday
called New York City "the safest big city in America" after new statistics released by the NYPD showed crime is down in most categories compared to 2022.

There has been a
decrease in five of seven crime categories in 2023 compared to the same period last year. Shootings are down 26%, homicides are down 10% and grand larceny is down 2.3%, according to the NYPD.

The mayor's remarks
came just before two shootings in Brooklyn Wednesday. pix11.com

(Update) H.R.895 - Combating Organized Retail Crime Act of 2023 
Four new co-sponsors signed up yesterday. It's picking up activity. 3 Democrats - 1 Republican

A closer look at California's $267 million war on "organized retail crime"

Shoppers rage about 'new retail reality' as major chains copy Best Buy & lock down products to battle skyrocketing theft



Will Facial Rec Become as Effective as DNA Testing for Fighting Crime?
Facial recognition could transform policing in same way as DNA, says Met chief

Sir Mark Rowley says technology could help catch wanted criminals

Britain's most senior police officer has predicted that
facial recognition technology will transform criminal investigations as much as DNA testing has done.

Sir Mark Rowley, the Metropolitan police commissioner, said: "We've also shown recently that live facial recognition is massively effective at picking out wanted offenders from crowds of people."

Speaking at an event to mark his first year in the post, Rowley added: "The next step is more exciting:
retroactively using facial recognition to identify unknown suspects from CCTV images is showing immense potential.

results that we're getting are beyond what I expected and I think are going to transform investigative work, potentially, in the way that DNA transformed investigative work 30 years ago."

Rowely suggested
the use of new technology, such as facial recognition, was necessary to make up for cuts in police funding and would help tackle the greater complexity of crimes.

"We spend less per capita on policing than many other western countries," he said. "
I have 28% less to spend on policing London in real terms per capita than we had a decade ago.

He added: "Success in such a landscape with constrained resources requires real precision.
That's the reason we're using data - for that precision to have the maximum effect with a minimum resource." theguardian.com

Post-COVID Return to Work Rates Vary Worldwide
Where in the World Are People Back in the Office?

A city's density, the size of people's homes and cultural norms are among the factors that affect hybrid work patterns.

Levels of remote work have varied across regions based on factors like housing density, length of Covid lockdowns and cultural norms surrounding how much workers can fight for workplace autonomy, according to interviews with nearly two dozen workers and executives, as well as a study that included researchers at Stanford, Instituto Tecnológico Autónomo de México and the Ifo Institute, who
surveyed more than 42,000 workers in 34 countries.

Whether a person is more likely to do work at a cubicle in a big office tower or on the living room couch now depends on where in the world those cubicles and couches are.
Many Asian countries have lower levels of remote work than countries in Europe and North America. Those with the highest levels are Britain, Canada and the United States.

In the United States and Britain, workers across industries spent five to six paid days a month this spring working from home, according to the study. Other European countries had slightly lower levels of remote work, with Germans at four days per month across industries. Asia's work-from-home levels were the lowest, with South Koreans working less than two days per month remotely, Japan two and Taiwan under three. nytimes.com

Fixing the Worker Shortage with AI
AI is solving the labor shortage problem for fast-food chains

Domino's, McDonald's, and White Castle are using voice bots to take phone and drive-thru orders.

Restaurants typically play catchup when it comes to adopting technologies. But
the pandemic forced chains to quickly embrace innovations that save labor costs and improve customer ordering experiences.

Today, restaurants are dramatically changing how they serve customers by deploying artificial-intelligence-powered systems. AI voice bots take orders in
White Castle, McDonald's, and Checkers & Rally's drive-thru lanes. Burrito and pizza orders can be made by talking to conversational bots deployed by Chipotle and Domino's. DoorDash recently began offering voice-bot technology to restaurants.

The timing is right for such technologies.
Automation tools are growing in popularity as the restaurant industry continues to be challenged by labor shortages and turnover. In the 2023 "State of the Restaurant Industry" report by the National Restaurant Association, about 58% of restaurant operators surveyed said using tech and automation to alleviate labor shortages would become more common this year. businessinsider.com

ISC East Registration is Open!
ISC East, the Northeast's leading security and public safety event, hosted in collaboration with premier sponsor SIA and in partnership with ASIS NYC, will take place November 14-16 (SIA Education@ISC: November 14-16 | Exhibit Hall: November 15-16) at the Javits Center in NYC.

Learn and evaluate the latest technologies and solutions from 240+ exhibiting companies, network with peers at our special industry events, and enhance your knowledge with our expanded SIA Education@ISC Program.

Register today for FREE and save on a 3-Day SIA Education@ISC package before the early bird rate expires on September 28! na.eventscloud.com

Joann undergoes restructuring, layoffs
Craft retailer Joann on Wednesday announced
changes to its corporate structure that resulted in the elimination of some positions "from various departments." In a statement to Retail Dive, the company said that over the "past few months" it has restructured both its field and corporate operations "to more closely align our expense and corporate structure to the needs of the business." retaildive.com

McDonald's offering 50-cent double cheeseburgers on National Cheeseburger Day

Starbucks' Howard Schultz steps down from board

Spike in gas prices boosted retail sales last month

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AI that ROIs: How AI-Powered Video
Can Be Successfully Deployed

Wednesday, September 20th at 11:00 am PT / 2:00 pm ET

Taking advantage of AI for a successful deployment of video analytics is one of the best ways businesses can optimize their operations and get a better ROI from their security system. By utilizing artificial intelligence to tap into visual data from security footage, companies can streamline all sides of their organization.

You can learn more about this in our informative webinar where we cover how to successfully deploy video analytics with great ROI and how to measure its impact, as well as:

  • How AI-powered video analytics can streamline retail operations

  • How visual data from security cameras can benefit all sides of a business

  • A two-fold approach that provides the foundation for an organization to take the raw video coming off cameras and turn it into more efficient processes







RH-ISAC Summit | Featured Speakers Preview

October 2-4 | Dallas, TX

The RH-ISAC Cyber Intelligence Summit delivers a robust agenda featuring prominent thought leaders providing perspective on cyber threats and challenges impacting the retail and hospitality industries.

Here's a snippet of our speaker line-up:

Deneen DeFiore, United Airlines
Keren Elazari, The Friendly Hacker
Marc Varner, Lowe's
Ngozi Eze, Levi Strauss & Co.
Ryan Miller & Leah Schwartzman, Target
Paul Suarez, Casey's General Stores
Dan Holden, BigCommerce
Tyler Compton, Aaron's, Inc.
Jason Goodman, Marriott
Henry Valentine, T-Mobile


Popular Business Platform Microsoft Teams Under Attack
Microsoft Teams Hacks Are Back, As Storm-0324 Embraces TeamsPhisher

Collaboration apps are a boost to business productivity, but also a uniquely attractive target for cyberattackers.

In a campaign carried out this summer, an initial access broker (IAB)
used an open source red-team tool to phish organizations via Microsoft Teams, paving the way for follow-on attacks.

The responsible party - known variously as TA543, Storm-0324, and Sagrid - is a financially-motivated threat actor known for using phishing emails to breach targets, before passing the buck to ransomware groups. But in its latest efforts, revealed by Microsoft on Sept. 12, it took a different approach:
using Microsoft's collaboration app to dupe the unsuspecting and create its openings, via the tool known as TeamsPhisher.

The attacks occurred amid a wave of news about other, unrelated vulnerabilities and breaches affecting the Teams platform, providing yet more evidence that researchers and
hackers alike are becoming more interested in business communications apps, even after workforces have returned to the office.

Because Microsoft Teams is typically used within, rather than between organizations, it normally isn't possible to, say, send a random file to a user from another Teams tenant (organization).

researchers have been finding workarounds to that hurdle for a while now. In December, a red team operator described on Medium how a little spoofing here and some trickery there could undermine basic security controls in Teams chat, like the ability to start a new chat or erase the "Edited" tag on an edited message. darkreading.com

Corporate Users Targeted by Cybercriminals
Cybercriminals Use Webex Brand to Target Corporate Users

The false advertisement has been left up for days, flying under the radar by managing to adhere to Google Ads' policies.

AdvertisementThreat actors are targeting corporate users who are interested in downloading Webex - by buying ad space from Google and impersonating Cisco.

Webex, the digital communications giant's Web conference software, has not itself been compromised, to be clear. The effort is a fairly straightforward malvertising campaign:
When a user completes a Google search for the software, they are met with a seemingly real advertisement that is being used to distribute malware, specifically the BatLoader first-stage malware threat.

BatLoader, which as its name suggests downloads additional payloads on a compromised computer, is skilled in evading detection and "is
part of the infection chain where it is used to perform the initial compromise."

malicious, false advertisement adheres to Google Ads' policy for display URLs, exploiting a loophole known as a tracking template that is being abused as a filtering and redirection mechanism. The threat actors appear to be interested in corporate users, using malware that may not be detected by an organization's traditional antivirus measures.

"A more complete solution such as endpoint detection and response (EDR), coupled with an MDR service where human analysts review suspicious activities performed by the malware is a necessity," stated researchers at Malwarebytes Labs, who uncovered the campaign. darkreading.com

The New SEC Cyber Disclosure Regulation in Action
MGM, Caesars File SEC Disclosures on Cybersecurity Incidents

Pursuant to new regulation, both gaming companies reported recent cyber incidents to the SEC.

MGM Resorts and Caesars Entertainment have both filed required disclosures of cyber incidents to the Security and Exchange Commission (SEC) following ransomware attacks on their casino empires. The SEC passed new rules last March
requiring publicly traded companies to report "material" cybersecurity incidents to the regulator within four days.

Caesars' SEC filing, dated Sept. 14, acknowledges an unauthorized actor exfiltrated a copy of the company's loyalty program database on Sept. 7, which included
sensitive data like Social Security and drivers license numbers on a "significant" number of members. darkreading.com

The critical role of authorization in safeguarding financial institutions

DHS warns of malicious AI use against critical infrastructure







Online Shopping Fuels $200B Counterfeit Losses for Businesses
Why and how knockoffs took over America

Counterfeits cost businesses more than $200 billion a year and contribute to 750,000 jobs lost.

The evolution today with online e-commerce, the game has changed dramatically," said Daniel Shapiro, who works for Red Points, a brand-protection software company. In his 13 years of combating counterfeit products, he's seen it all: shoes, high fashion, socks, underwear, supplements, home goods, car parts, and sex toys.

Everything gets counterfeited at some point," he said. "And by the way, the money being made by counterfeiters is staggering."

Counterfeits have invaded US markets at an astounding rate, and government agencies seem too overwhelmed to stop them all. The US Department of Homeland Security reported that
seizures of counterfeit and pirated goods increased tenfold between 2000 and 2018.

In 2017, the International Chamber of Commerce and Frontier Economics
projected counterfeiting and piracy would drain $4.2 trillion from the global economy by 2022. Shapiro said the true cost has likely blown past that estimate, considering the pandemic's outsize effect on e-commerce.

Counterfeits and piracy
cost legitimate US businesses more than $200 billion a year and contribute to 750,000 jobs lost, according to a report by the Office of the United States Intellectual Property Enforcement Coordinator.

In 2020, the
fashion industry lost more than $50 billion in potential sales because of counterfeit merchandise. The underground art market is estimated to generate as much as $6 billion a year in stolen, fake, looted, and illegally imported works, according to the United Nations Office on Drugs and Crime.

Counterfeit goods have also
been linked to organized-crime rings that fund terrorism, human trafficking, and the illicit drug trade, the UN Office on Drugs and Crime says. Not to mention, some counterfeit products can cause physical harm. Cheap electronics can start fires, untested makeup can pose health risks, and counterfeit drugs have killed people businessinsider.com

Will TikTok's Online Shop Succeed?
TikTok Popularizes Products. Can It Sell Them, Too?

The company is beginning to introduce TikTok Shop to all of the app's users in the U.S., hoping to add a major new revenue stream.

After nearly a year of testing, speculation and some internal upheaval,
TikTok this week is rolling out TikTok Shop for all users in the United States. The company will expand the rollout of a Shop button on the app's home screen, which sends people to a marketplace, and drive traffic to videos that contain Shop buttons for specific products. Both enable users to buy products in a few clicks without leaving the app.

E-commerce is a significant bet for the company, which is hoping to translate the app's power as a cultural trendsetter into another big new revenue stream. But it is
a venture that other popular social platforms, including Instagram, have not succeeded with in the United States.

To make it a hit, TikTok said, it is actively driving videos with shopping buttons into users' feed. The company is also, for the time being, giving generous discounts and coupons to users who shop and forgoing commissions from many sellers.
TikTok said that it had already signed up 200,000 sellers to TikTok Shop and that more than 100,000 creators could make videos and livestream with shopping buttons. nytimes.com

Amazon Expands Its Ecosystem With End-to-End Supply Chain Service for Sellers

Electronics and Clothing Among Top Categories Driving Online Retail Shift




Newport Beach, CA: Update : $260K in high-end watches stolen during smash-and-grab robbery
Surveillance cameras captured three smash-and-grab suspects storming into a Newport Beach jewelry store and getting away with an estimated $260,000 worth of high-end watches last week. The robbery at Jewelers on Time, located in the 100 block of Riverside Avenue, happened on Sept. 8 at around 4 p.m., according to a store employee. Surveillance footage shows three masked suspects in black clothing rush into the jewelry store as man inside the store, who was wearing a yellow shirt, appeared to be holding the security gate open. One of the thieves uses a hammer to shatter the glass display cases while the other two suspects begin snatching trays of watches and putting them in bags. Two of the masked suspects then turn toward the door, which was still being held open by the man in a yellow shirt. As they exit the store, one of the suspects pulls the man holding the door out with them with third masked suspect following. As the four men get outside, they all flee in the same direction. It is unclear if the man wearing the yellow shirt is a suspect in the robbery.   ktla.com

Nashville, TN: Two security officers assaulted in Green Hills mall robbery
One person was arrested after five people attempted to rob the Louis Vuitton store at the Mall at Green Hills, according to an arrest report. At about 11:30 a.m. Thursday, Michael Parish and four other people went into the store and started to grab items and leave without paying, police said. An officer with the Metropolitan Nashville Police Department watched a video of Parish grabbing a bag and running out of the store. As he ran out, Parish was stopped by mall security. Parish pushed the mall security officer in an attempt to run away, according to the report. Then, another security officer was able to tackle Parish and hold him to the ground until police arrived. As the security officer held Parish down, another suspect in red came up from behind and punched the mall security officer in the head causing minor injuries to the face and head, according to the arrest report.
Police arrested Parish and the four other alleged accomplices got away with seven sunglasses, fourteen belts, and six purses totaling $40,000. One of the managers at Louis Vuitton witnessed the assaults and the theft.  wsmv.com

Milton, GA: Home Depot claims employee stole $30,000 of merchandise
A Loss Prevention officer at Home Depot on Windward Parkway reported to police Sept. 1 that an employee had stolen nearly $30,000 in store merchandise. The store officer handed police descriptions of each incident, describing dozens of items the suspect, a 31-year-old Alpharetta man, had allegedly stolen from the store from Aug. 2 to Aug. 29. According to the police report, the store officer was able to cross-reference the stolen items with the store's inventory using an exception-based reporting system. At the time of the report, the store officer was unable to provide serial numbers to the stolen items but told police he would forward surveillance footage of the thefts. 

Manatee County, FL: Man used fake name to steal 69 Apple devices from cell phone store
A 33-year-old Miami Gardens man fraudulently employed at a Verizon store in Lakewood Ranch stole thousands of dollars worth of equipment, the Manatee County Sheriff's Office says. Detectives say Nigel Thompkins-Wilson used false documents and information, including a Social Security card in the name Steven Edwards, as well as a Social Security number and date of birth not belonging to him, to apply as a manager at the Verizon store on Lakewood Ranch Boulevard in Manatee County.
On his second day of work, the sheriff's office says he stole 69 pieces of equipment, including various models of Apple Watches, iPhones and iPads worth nearly $64,000. Thompkins-Wilson was arrested by the Manatee County Sheriff's Office on Sept. 10 and charged with a third-degree felony for using false identification to gain employment and a second-degree felony for grand theft of the second degree, according to Manatee Clerk of Court documents.  bradenton.com

Brea, CA: 3 robbers threaten Rite Aid worker before leaving with trash bags full of vitamins, drugs
Three thieves threatened a Rite Aid worker in Brea with pepper spray Wednesday evening during a robbery in which they filled several trash bags with vitamins and over-the-counter medications, police said. The robbery occurred around 7:54 p.m. at 405 West Imperial Highway, near Brea Boulevard. Two men and one woman entered the store, filling multiple trash bags with vitamins and medicine, including GNC supplements, said Brea Police Sgt. Richard Wildman. Police said the thieves reportedly cleared an aisle full of merchandise. No injuries were reported. 

Salt Lake City, UT: Utah AG's office asks for help finding suspects in elaborate retail theft ring
The Utah Attorney General's Office is asking for the public's help to bust an organized crime ring across the Wasatch Front. The group is stealing thousands of dollars of merchandise from stores, in a crime that ultimately trickles down to shoppers. Sitting in his office, special agent Steve Jensen pours over hours of surveillance. The videos come from different retail stores across Utah. Jensen is on the Utah Attorney General's Office Crimes Against Statewide Economy Strike Force, which appropriately goes by CASE. And in each case, he said they'll arrest several people involved in these organized crime rings. He shared pictures of busts they made, recovering thousands of dollars worth of stolen merchandise. "A lot of times it happens to be retailers as far as clothing, apparel, shoes, something that they can try to make a quick dollar on," he said. "And it's an easy crime to commit in their eyes." There's one case Jensen is hoping the public can help crack, and the CASE Strike Force is sharing surveillance photos in hopes that Utahns will recognize the people involved. 

Winnipeg, MB, Canada: $116K worth of designer sunglasses, eyewear stolen over summer
Two people are facing charges in connection with a spree of thefts over the summer that saw more than $100,000 worth of designer sunglasses and eyewear stolen from various stores. Police said nearly 300 pairs of glasses valued at over $116,000 were stolen between June 5 and Aug. 28. There were six incidents in which police say dozens of glasses and sunglasses were stolen at a time. The first happened on June 5 at a business in the 1500 block of Regent Avenue West. Police said a suspect took 23 designer sunglasses valued at more than $5,600 and then left. On June 12 and Aug. 28, police said a suspect went to a business in the 1200 block of St. Mary's Road and took 102 designer eyeglass frames and sunglasses worth more than $36,000 and then left. On June 23, July 6 and Aug. 4, a suspect is alleged to have hit a business in the 500 block of Sterling Lyon Parkway and stole 173 designer sunglasses over the three days, totalling around $73,000. On Sept. 8, police executed a search warrant in the 2300 block of Pembina Highway. More than 40 pairs of designer glasses were found in the home, valued at more than $12,000. As for the remaining pairs of stolen sunglasses, police tell CTV News they can only speculate as to their whereabouts. 

Forsyth County, GA: Cumming man charged with $500 felony shoplifting at Walmart

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Robberies, Incidents & Thefts

Knoxville, TN: Man who pulled rifle on Little Caesars workers pleads guilty, awaits sentencing
The Knoxville man who threatened the workers of the Cedar Bluff Little Caesars with an AK-47 awaits sentencing at the end of September, according to a report. The report says the man identified as Charles Douglas Doty Jr., 64, pled guilty on Tuesday, Sept. 12 and is scheduled for sentencing on Sept. 29. Doty threatened workers at the Little Caesars after he was told it would take ten minutes to make his pepperoni pizza, a report from the Knoxville Police Department states. Officers responded to the restaurant just after 9 p.m. Friday where they were told that the suspect, identified as Charles Doty Jr., 53,
became upset when he was told that his pepperoni pizza would take ten minutes to make. According to the report, "he got upset and demanded a free breadstick order and went outside the business to wait for the pizza." When Doty Jr. returned, he had the rifle in hand and was pointing it at employees, demanding his pizza immediately, the report reads. Doty Jr. reportedly stopped an employee who was trying to leave the Little Caesars, asking "where in the hell he thought he was going," and a woman waiting in line ended up giving him her pizza in an attempt to get him to leave. Doty Jr. was charged with aggravated assault and especially aggravated kidnapping wlox.com

Houston, TX: 'We want people to get home safely every night': HPD warns customers and employees during robberies
Convenience store robberies are happening all across Houston making many employees feel unsafe. Some store clerks told ABC13 off-camera that these robberies are happening often, putting them at danger. Police say preventative measures can be put in place like good lighting, surveillance cameras, and barriers between customers and employees behind the register. Unfortunately, all the measures sometimes still don't stop criminals. Eyewitness News sees it week in and out: convenience stores targeted for quick money grabs. Police told ABC13 it's one of the more common robberies across Houston. Some clerks are held at gunpoint and others are shoved to the ground, all of it caught on camera. "We want people to get home safely every night, and trying to make sure that happens is a hard job," Detective Jeff Brieden, of the Houston Police Robbery Division, said. In the last year the city mandated stores, including convenience stores through One Safe Houston to add high-resolution surveillance cameras that capture video 24/7. Bieden said videos like these are what he calls the bread and butter to get robbery cases solved.  abc13.com

Charlotte, NC: 'Pandemonium, man': Reported $100K lost in north Charlotte armored vehicle crash
Cash went flying after an armored truck crash in north Charlotte Thursday morning, and CMPD is trying to track down anyone who stole a combined $100,000 during the incident. The situation happened around 10:30 a.m. on Sunset Road near Reames Road. Authorities said all but one lane of Sunset was closed until about 11:50 a.m. In a police report released Friday, police said the armored car company GardaWorld said $100,000 was lost in the incident. People working in businesses nearby said they've never seen anything like it. "It was pandemonium, man," said Rob Cook with Trimmer Barbershop. "Barrels of money all over the place. Everybody out there." "They didn't get too much money if they did get any," Cook said. "But if you did get that money... you should turn it in."  qcnews.com

Queens, NY: Robbery crew hits three more businesses throughout Queens after initial spree earlier this month
Detectives from the 107th Precinct in Fresh Meadows are still looking for a quartet of robbers who targeted commercial businesses across the area this month. Investigators believe they are the same crew that worked with the precision of a pit crew in ripping off three businesses in an astonishing seven minutes on the night of Friday, Sept. 1, according to the NYPD. The crew struck again two nights later in the confines of the 109th Precinct in Flushing when the four men entered Super Deli, in Murray Hill on the night of Sunday, Sept. 3. Police say one of the suspects went behind the register and demanded a store employee open it. The worker complied once the perpetrator tugged on his waistband as it he had a firearm, and then removed approximately $5,000 in cash before they ran out of the store in an unknown direction. No injuries were reported as a result of the incident. The crew struck two more times on Saturday, Sept. 9 with three of them entering the Jaa Deli, located at 49-04 111th St. in Corona. Police say one of the men jumped over the counter and removed around $5,000 in cash from the register before they ran out of the store in an unknown direction. Once again, there were no injuries reported. That incident occurred about 12 minutes after they hit a stationary store back in the 107th Precinct, when two of the men entered Meadows Stationary, and walked to a back area where the cash registers area and removed $2,190 dollars in cash.  qns.com

Chicago, IL: Suspect arrested in burglary of Near West Side Walgreens
A 53-year-old man is in custody after allegedly breaking into a Walgreens in the Fulton Market neighborhood Thursday morning.

Middlesex County, NJ: 2 jewelry stores, pharmacy targeted in Milltown smash-and-grab burglaries

Northridge, CA: Suspect Arrested In Macy's Northridge Fashion Center Smash And Grab

Memphis business owners frustrated by rise in shoplifting



C-Store - Montgomery County, MD - Armed Robbery
Furniture - Memphis, TN - Robbery
Grocery - Winchester, VA -Burglary
Guns - Du Quoin, IL - Burglary
Handbags - Nashville, TN - Robbery
Jewelry - Centralia, WA - Robbery
Jewelry - Milltown, NJ - Burglary
Jewelry - Milltown, NJ - Burglary
Pawn - Fort Pierce, FL - Armed Robbery
Pharmacy - Fort Mitchell, KY - Armed Robbery
Pharmacy - Brea, CA - Robbery
Pharmacy - Milltown, NJ - Burglary
Marijuana - Seattle, WA - Burglary
Restaurant -Winter Haven, FL - Burglary
Restaurant - Charleston, SC - Burglary
Restaurant - Charleston, SC - Burglary
Restaurant - Charleston, SC - Burglary
Restaurant - Polk County, FL - Burglary
Restaurant - Queens, NY- Robbery
Restaurant - Queens, NY - Robbery
Stationary - Queens, NY - Robbery
Tobacco - Bethpage, NY - Armed Robbery
Vape - Los Angeles, CA - Robbery
Vape - St Charles, MO - Burglary
Version - Derwood, MD - Burglary
Walgreens - Chicago, IL - Burglary
Walmart - Little Rock, AR - Robbery             


Daily Totals:
• 13 robberies
• 14 burglaries
• 0 shootings
• 0 killed


Weekly Totals:
• 76 robberies
• 55 burglaries
• 4 shootings
• 3 killed

Click to enlarge map



None to report.

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This role is responsible for examining the workplace for environmental or physical factors that could affect employee or guest health, safety, comfort, and performance. This role is also responsible for reducing the frequency and severity of accidents. To be successful in the role, you will need to work closely with management, employees, and relevant regulatory bodies...

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Miami, FL - posted August 8
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Regional Director, LP & Safety (Midwest)
MN, MO, IL, KS, WI, MI, IN, or WA - posted June 27
We are looking for a Regional Director of Loss Prevention to join us in MN, MO, IL, KS, WI, MI, IN, or WA. You will develop, execute, and maintain shrink and shrink compliance initiatives. You will also conduct internal and external field investigations, loss control auditing, store safety programs, and compliance programs and audits...

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Listening and hearing what your internal customers are saying is critical if you expect to be successful with any program or project. Oftentimes, the speed of delivery negatively impacts the process of success and keeps us from hearing exactly what we need to hear when we so passionately roll out our programs and projects. After testing and reviewing our plans and being so committed to our beliefs, we oftentimes don't hear our retail partners once we've committed ourselves to a specific path. And sometimes it's not what they say that's important as much as what they don't say or as much as what they quietly say beneath their breath or maybe even how they react. Whenever you're rolling out a new program or project, use those interrogative skills, in a positive way, and read the reactions of your internal customers because they will determine the success regardless of how good it is.

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