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GSX 2023
September 11-13

Western States ORCA Virtual Conference
September 13-14


APEX Conference
September 13-15

2023 MNORCA Annual Conference
September 27

LPRC IMPACT
October 2-4

TMA 2023 OPSTech
October 8-12

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Richard Moore named VP Field Asset Protection for KnitWell Group

Before joining KnitWell Group as VP Field Asset Protection, Richard spent more than seven years with Talbots in various loss prevention roles, including Sr. Director Loss Prevention, Director - Loss Prevention, and Vice President of Loss Prevention. Prior to that, he served as Director of Loss Prevention at Brooks Brothers for more than 22 years. Congratulations, Richard!


See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position
 

 

 

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Mall of America® Partners with Axis Communications to Enhance Safety and Visitor Experience with Modern Surveillance and Security Upgrades

One of America's top retail and tourist destinations deploys Axis cameras across its layered security system to protect mall visitors and provide them with a fun and memorable experience

CHELMSFORD, Mass.--Mall of America® (MOA) and Axis Communications today announced new upgrades to the comprehensive surveillance and security system deployed by the retail giant and popular tourist destination. These upgrades include intelligent Axis cameras intended to augment the safety personnel who help maintain a safe, carefree environment for the mall's many visitors and staff members.

Since opening its doors in 1992, MOA has been touted as one of the top tourist destinations in the world, welcoming a staggering 32 million visitors per year. In addition to the more than 50 restaurants and over 500 stores under its roof, the mall contains dozens of exciting attractions including arcades, a miniature golf course, Minnesota's largest aquarium, and America's largest indoor theme park. All of this activity requires an extensive surveillance and security
operation, and MOA was able to build upon its strong relationship with Axis Communications to develop a plan to update the mall's legacy camera system with newer, more intelligent solutions. Integration partner, Collins Electrical Construction Co., worked with MOA to integrate the cameras into their Genetec video management system to create a robust solution that meets the challenges of the mall's many unique environments.

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Retailer secures ORC suspect arrest, return of missing minor

AP pros use proactive face matching to stop notorious booster

Here's a FaceFirst client ORC win that dovetails with recent news coverage about missing and exploited children and teens.

When a known ORC booster walked into a retailer's store, FaceFirst instantly notified the designated ORC investigator. The investigator and the ORC AP team acted immediately. Within 90 minutes, their actions led to the suspect's arrest, the recovery of goods worth thousands of dollars, and the eventual safe return of a missing minor.

The case started when investigators identified a man as a prolific ORC booster in May 2022. The man was involved in numerous larcenies at various client locations and other retailers, but he had not been apprehended during any of those incidents. Investigators enrolled him as a known offender in the retailer's custom database.

When the man returned to one of the retailer's stores, the FaceFirst system matched his enrolled face and sent a notification email to the designated investigator. The investigator immediately notified the ORC AP team of the known offender's presence. The man left that store, but within half an hour he entered another of the retailer's locations. There, the AP team observed the man and an unknown young woman concealing large amounts of health and beauty products.

The AP team confirmed the FaceFirst match-combining powerful artificial intelligence with human oversight-and called the police. When the two individuals left the store with concealed products valued at $1,428.91, officers detained them. They found thousands of dollars worth of stolen goods from other retailers.

Subsequent investigation revealed the man also had an outstanding warrant for first-degree burglary. Details about various judicial proceedings against the man are pending. Investigators identified the young woman as a minor who was 12 years old when reported missing in April 2021. There had been no leads on her whereabouts until this incident. Local authorities removed the minor, made appropriate notifications, and arranged for her return to her guardians.

FaceFirst's face matching technology alerts retailers instantly when known threats enter their stores, providing both life safety and loss prevention advantages. Calculate the risks of being caught unaware when a known offender enters your store. If you knew there was a proven solution to keep your valued customers and associates safer from violent offenders and prevent loss, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and scalable-take action today at facefirst.com.
 



GSX 2023

Visit These D&D Daily Partners at GSX 2023

September 11-13 in Dallas, TX
 

D&D Daily Partner Booth Number   D&D Daily Partner Booth Number
3732   2917
3233   3549
1732   3041
2745   4167

Click here for full list of GSX exhibitors
 


Join Genetec in Dallas for GSX 2023

We look forward to seeing our customers, partners, and consultants at GSX 2023 from September 11th to 13th. Stop by the Genetec booth, #3315, to discover solutions that enhance your security and operations.

Read more here
 



The U.S. Crime Surge
The Retail Impact


'Mayhem on Main Street': Retail Theft Epidemic Series

The Widespread Ripple Effects of Organized Retail Crime
Retail theft has serious side effects for wider community

In this series, Mayhem on Main Street, the Washington Examiner will investigate the causes behind the scourge of shoplifting, the role of the cartels, the cost to stores big and small, and the complicity of lax prosecutors. Part 5 will focus on the side effects of retail theft to communities. To read parts 1, 2, 3 and 4, click here, here, here and here.

Organized retail theft has not only cut into the profit margins of big brands - it's seriously affecting the experience of shopping and the broader community in a number of indirect ways. The ripple effects of such theft often stretch far beyond slimmer profit margins and frightened sales associates.

DOMINO EFFECT OF CLOSURES

Big-box stores have, for the past several years,
started shuttering locations in high-crime areas due to organized retail theft, which can make continuing operations at some stores simply untenable. Sometimes, the closure of flagship storefronts can seal the fate of the smaller businesses that surround them.

In San Francisco's Union Square, for example, the departure of a few well-known retailers from the area led to
a mass exodus that has resulted in the closure of nearly half of the complex's stores.

STAFF SHORTAGES

Increased retail theft has driven some workers from the industry, creating a spiral that worsens the crime problem. Surveys show
retail workers report feeling less satisfied and safe on the job as crime becomes a more regular occurrence in many of their workplaces.

The problem worsened during the pandemic. From 2018 to 2020,
assaults at grocery stores rose 63% and assaults at convenience stores rose 75%, according to the New York Times.

In some of the largest retail stores, however,
company policy prevents frustrated employees from taking any action. High-profile incidents of workers facing termination over their efforts to stop a theft in progress have helped drive morale even lower.

HIGHER PRICES & LOCALIZED SHORTAGES

Consumers are likely to
pay higher prices for some goods - not just because of inflation but because of the effects of retail theft, according to the National Retail Federation. Retailers are losing as much as $100 billion per year to retail theft, and some of that loss gets passed on to shoppers in the form of higher prices for the goods that remain. Localized shortages can also complicate shopping in areas hit significantly by organized retail theft.   washingtonexaminer.com


Imprisoned Shoplifter Says New Laws & Anti-Theft Measures Won't Work
What will stop ORC? We went behind bars to ask a prolific shoplifter

Convicted felon explains how he ripped off stores & why anti-theft measures don't work

Martin Castaway is currently
serving seven years in prison for theft convictions in Multnomah, Washington and Clackamas counties. Castaway led a crime ring known as the "Castaway Crew," which hit big box retailers throughout the Portland area. We spoke with him inside the Snake River Correctional Institution in Ontario.

Kyle Iboshi: Did the presence of a security officer or loss prevention impact your decision on whether to go into a store or not?

Martin Castaway: Not really. If I see a security dude with a gun, I know he can't touch me. I got to a point where it was almost like a game to me. I wasn't stopping for nothing. Now, if I see a suspicious car in the parking lot who looks like a police officer, I'm going to have second thoughts on that. I'll probably just cruise through and keep going.

The Oregon state legislature tried to address shoplifting by passing several bills, including harsher penalties for those convicted of organized retail theft. Do you think tougher laws will help reduce shoplifting in Oregon?

I don't think so at all. I think anybody who is engaged in this type of crime - I would say
70 or 80 percent of them are on drugs. They need treatment, not prison.

So, what can be done in our community to help reduce shoplifting?

We need
more treatment programs for those struggling with addiction.

They call it organized retail crime. Is it organized?

I would say it is pretty unorganized.
Everyone is messed up on drugs. I would find people who were on fentanyl. I would exploit that. I would recruit them. They'd be running around with me.

Several stores have instituted tougher security measures to prevent shoplifting. Would that stop you?

No, not at all. kgw.com


ORC is the New Drug Smuggling
'Many robberies are executed by some of the most dangerous criminal cartels in the world.'

'Flash Mob' Retail Crime Closing Stores, Funding Cartels
All told, shoplifting mobs and smash-and-grab robbers are costing retailers $100 billion in losses in what law enforcement calls organized retail crime (ORC). Many robberies are
executed by some of the most dangerous criminal cartels in the world. The profits from retail theft in New York and Chicago help fund drugs, prostitution, and human trafficking in Mexico and Central America.

And American
shoppers may unknowingly be contributing to the cartels' profits.

"These folks that are
going from store to store and state to state with lists and compiling all the merchandise and warehouses cleaning it and selling it on online marketplaces," said Alysa Erichs with United to Safeguard America from Illegal Trade (USA-IT), a public-private partnership fighting the sale of counterfeit, illicit and stolen goods.

"Like, it's legitimate street gangs," added Erichs, a former executive associate director at Homeland Security Investigations. "Depending on where you are, there are different gang names for different areas and regions. ... We're seeing that
gangs are recruiting juveniles because it's basically a revolving door when they get caught because they're below adult age. If they get caught, they have more sources that are out there."

Easier to Steal Than to Smuggle Drugs

There is also the potential for human trafficking. Erich says
some ORC suspects are people who were smuggled across the border. "They're finding it more easy to pay off their debt doing ORC-related activity as opposed to smuggling drugs."

The National Retail Federation agrees. Its 2021 National Retail Security Survey reported retailers experienced a 26.5% increase in ORC from 2020 to 2021 - including ORC-related violence and aggression.

Most disturbing, law enforcement says, is
the violence that has become more common in these crimes. Target executives reported a 120% increase in violent theft at its stores this year. Shoplifting teens tend to run away when confronted. Gang members fight back; at least two store employees have been killed. gvwire.com


Retailers & Online Sellers Join Texas ORC Task Force
Texas organized theft task force includes reps from Amazon, eBay and H-E-B
Texas Comptroller Glenn Hegar on Tuesday announced
10 appointments to the state's newly created Organized Retail Theft Task Force, which is expected to meet quarterly and report to the Legislature in 2024, before the next regular session begins in 2025.

The appointments include
representatives from Amazon, eBay, H-E-B and Target as well as law enforcement and state agencies.

Reports of dramatic organized robberies have been rare in Houston, with the most notable occurring in recent years when pickup trucks have slammed into convenience stores - and even the Highland Village Apple Store - in so-called smash-and-grab efforts. Still law enforcement agents and retailers say
organized retail crime is a concern in the city and state, as well as across the country.

The
state's new task force was created by a law passed this year, House Bill 1826, after the Texas House's Business and Industry Committee took up the issue.

At a committee hearing on the subject held in June 2022, a key point made was that organized retail crime is different than shoplifting, although bystanders might not see a practical difference and
low-level thieves, or "boosters," might not be aware they are part of a larger effort.

The
phenomenon has been around since the 1990s, he continued, but the rise of e-commerce platforms such as Facebook Marketplace and OfferUp has helped boost the boosters by offering spaces for stolen goods to be sold.

Law enforcement agents also said that
organized retail crime rarely carries the stiff penalties associated with drug trafficking, for example. Many offenders are simply charged with theft.

Nine states have already passed laws aimed at curbing the organized thefts, and Congress in 2022 passed a law, the Inform Consumers Act, which requires online marketplaces to disclose and verify the identity of high-volume sellers to deter the sale of fenced and counterfeit products.  houstonchronicle.com


Calif. Police Departments Seek Money for Theft Task Forces
Peninsula Agencies Seek Grant To Fight Theft At Shopping Centers

Three police departments are asking for money to create a retail theft task force focused on three of the region's shopping centers.

Police in Daly City, San Mateo and San Bruno say
San Mateo County's three regional shopping centers are frequent targets for organized retail theft and are asking for help.

The three police departments have
applied for a joint grant that would provide funds to combat the problem.

The
grant is being offered by the California Board of State and Community Corrections specifically to address rising retail theft, according to a press release last week from the San Bruno Police Department.

"If the funds are awarded, these
three agencies will establish a joint task force that will leverage a variety of tools, technologies, and strategies to significantly reduce retail theft in all three cities, and throughout San Mateo County," the department said in the release Thursday. patch.com


'Wild West-Style' Anti-Shoplifting Posse
Cheyenne, WY: Wyoming Sheriff Forming 'Wild West-Style' Posse To Fight Shoplifters
As the number of retail thefts continues to rise across the country and crooks become more brazen with their smash-and-grab attacks, one Wyoming sheriff has a solution to the problem. Laramie County Sheriff Brian Kozak is planning to start
a new "Wild West-inspired" posse that will patrol shopping centers and other high-crime areas across the county. "Talking to the shop owners here in Cheyenne and some of the major box stores, they tell me there has been an increase in theft the last few months," Kozak told Cowboy State Daily. "They would just feel better having a civilian uniform presence - someone who can immediately call the police." Kozak said the volunteers would not be tasked with arresting suspects. Instead, they would immediately call the police department for assistance. "It frees up deputies," Kozak explained. "Volunteers can do things you do not need a cop with a gun to do." Kozak promised that once the alleged criminals are arrested, they will be punished by Laramie County District Attorney Sylvia Hackl. "There seems to be a perception out there that (thieves) are not going to be prosecuted; however, our new district attorney is doing a really good job of prosecuting cases and going back and prosecuting (old) cases," said Kozak.  iheart.com


Workplace Violence & Safety Bill Moves Ahead in California
California's Workplace Violence Protection Bill Clears Key Hurdle
A California bill that
aims to help protect most workers from violence at their job sites has cleared a key hurdle in the Legislature, and heads now for a full vote in the Assembly.

Under SB 553, employers in all kinds of industries would be required to implement a workplace violence prevention plan developed together with their employees. Similar protections have been in place for healthcare workers since 2017.

Democratic lawmakers in the Appropriations Committee advanced the measure last week, after amendments included exemptions for very small businesses. The California Chamber of Commerce, which lobbied for the changes, withdrew its opposition today.

Aggressive or violent behavior at work sites has increasingly become a serious concern, especially in industries such as retail, which has suffered
a spike in reported assaults, particularly at grocery and convenience stores.

One of the 57 Californians who died (PDF) from work-related violence in 2021 was Miguel Nuñez Peñaloza, a clerk at a Rite Aid in Los Angeles. The 36-year-old was fatally shot after confronting a shoplifter at the store.

SB 553 would help
improve safety by pushing more employers to communicate at least annually with workers about how to minimize hazards, as well as keep a log of violent incidents, she said. kqed.org


Bringing the Police Station Into the Store
Atlanta Walmart to open a store that also houses a police substation
Walmart is
adding a new feature to one of its upcoming Neighborhood Market locations in Atlanta.

In December 2022, Walmart's store in the city's Vine City neighborhood closed after it sustained fire and water damage due to suspected arson. The location is being converted to the retail giant's smaller-format Neighborhood Market banner and is scheduled to reopen in May 2024. Along with a pharmacy and grocery offerings that range from prepared foods to fresh produce to full-service deli, the store will also include an
Atlanta Police Department substation where an officer's presence is intended to help deter criminal activity, reported local media source roughdraftatlanta.com.

The substation will be
a place for Atlanta officers to fill out paperwork, hold meetings, or charge their phones or body cameras, according to the report. It will not be occupied at all hours.

The
goal is to keep people safe, but also to make sure shrinkage does not hurt Walmart's bottom line so "they don't want to stay here anymore," Mayor Andre Dickens said in the report.

The move to include the police substation comes as
retailers across the board say rising levels of shrink due to organized retail crime and theft are cutting into their profits. chainstoreage.com


60% Decrease in Law Enforcement Deaths - 79 Year-to-Date
9 Deaths in August: 4 Auto/Vehicle-Related, 2 Gunfire, 2 Health-Related, 1 Train
In August, 9 law enforcement officers died in the line of duty. The cause breakdown (August 2023 only) is: 2 automobile crashes, 1 vehicular assault, 1 duty related illness, 1 inadvertent gunfire, 1 motorcycle accident, 1 struck by train, 1 heart attack, and 1 gunfire. This means that the year-to-date total for line of duty deaths is at 79, a 60% decrease from the same time last year.

The Officer Down Memorial Page extends our deepest condolences to the families, friends, and agencies who lost a loved one to a line of duty death this past month. We encourage our supporters to read the memorials of each of the officers who died in the line of duty. odmp.org


NYPD Overhauls Unrest Tactics
N.Y.P.D. Will Drop Contentious Tactic Used to Crack Down on Protests

The department agreed to set new rules and create an oversight board for protests in a sweeping deal with the state attorney general, the New York Civil Liberties Union and the Legal Aid Society.

After years of clashes in the street and the courts, the New York Police Department has agreed to a legal settlement that will overhaul how it handles demonstrations and ban the practice of boxing in protesters and then arresting them.

In addition to ending that practice, known as kettling, the department will use a tiered system of de-escalation for protests before deploying more officers and will install a high-ranking executive to make sure officers are complying with new rules.

The department agreed to the sweeping changes as part of a deal filed in federal court on Tuesday with the office of Letitia James, New York's attorney general, who sued the agency in January 2021 over what she called widespread abuses during protests the previous summer after the killing of George Floyd in Minneapolis.

Commissioner Edward Caban said the protests had "presented many unique challenges for officers, who did their best to protect people's rights to peaceful expression while addressing acts of lawlessness." But he said that the agreement "represents the department's commitment to continually improving to ensure the public remains safe and individual rights are protected." nytimes.com


Opinion: Are SoCal mob robberies part of a retail crime wave? It's complicated

Fort Wayne PD working with Glenbrook Square security after 2 mall shootings


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Retailers Grapple with AI
Walmart's corporate employees are getting a generative AI assistant while Amazon and Apple are restricting AI in the workplace

Walmart is embracing AI while other companies limit employees' use of AI in the workplace.

Retail giants like
Amazon, Apple, and Samsung have restricted its employees from using AI tools like OpenAI's ChatGPT - but Walmart is embracing it with open arms.

Walmart is expanding AI efforts in its workplace with a new AI "assistant." It's one of many generative AI tools the company has already
employed across to its 50,000 corporate employees.

The generative AI tool, which includes a "My Assistant" feature, will
summarize documents and speed up creating and drafting projects. The goal of the app is to free up employees "from monotonous, repetitive tasks, allowing more time and focus for improving the customer/member experience," per the blog post.

Walmart's CEO Doug McMillon recently told shareholders that Walmart would focus on enhancing its use of generative AI
to better understand its customers and improve its supply chain. Beyond generative AI, McMillon has been pushing the retailer in a technology-savvy direction, including setting up drone delivery services in some stores.

While some major US
companies are torn on whether to embrace generative AI, others are introducing AI into their businesses with caution. Accenture and Goldman Sachs, for instance, are building out and testing their own AI tools in the hopes that the technology can streamline workflows and boost productivity. Tech companies like Meta, Netflix, and the dating app Hinge are willing to pay six-figure salaries to attract generative AI talent.

While the Chief People Officer and EVP of Walmart addressed the limitations of generative AI in the blog post, they believe the benefits will outweigh them. businessinsider.com



Clearing the Way for the Kroger-Albertsons Merger
Kroger, Albertsons plan to offload over 400 stores for close to $2B, sources say
Kroger Co and Albertsons Cos Inc are nearing a deal they hope will secure U.S. regulatory clearance for their proposed $24.5 billion merger, by selling more than 400 grocery stores to C&S Wholesale Grocers for nearly $2 billion, according to people familiar with the matter.

The deal would give privately held C&S, primarily a supplier rather than an operator of grocery stores, a much more significant footprint. It currently operates about two dozen stores under the Grand Union and Piggly Wiggly brands.

SoftBank Group Corp, the Japanese investment group, is in talks with C&S about helping finance a small portion of the deal, one of the sources said.

While SoftBank typically opts for technology-related deals, it has ties to C&S executive chairman Rick Cohen, because it has a joint venture with warehouse automation company Symbotic Inc, where Cohen serves as CEO.

The stores that Kroger and Albertsons plan to shed are
primarily in the Pacific Northwest and the Mountain states, along with some in California, Texas, Illinois, and the East Coast, the sources said. reuters.com


Walmart changes starting pay structure for entry-level store workers
Walmart is
changing the hourly starting wage structure for entry-level store workers, as companies seek to reduce costs in a slowing job market.

The change means that store workers including cashiers, personal shoppers, stockers, self-checkout helpers and associates manning departments such as sporting goods or electronics
will all receive the same hourly starting wages that are paid at the store, instead of different levels previously, Walmart spokesperson Anne Hatfield said.

Deli, auto center and bakery workers will continue to receive higher starting wages as they are higher-skilled roles, she added. reuters.com


NYC return-to-office rate dropped for the sixth straight week
New York City's return-to-office rate decreased for the sixth straight week amid the peak summer vacation season and a rise in COVID-19 cases across the region.

Bankruptcy court approves Party City exit plan, slashing nearly $1B in debt

Aldi UK sets new long-term target of 1,500 stores



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Unmasking Organized Retail Crime:
Strategies for Countermeasures

Organized Retail Crime (ORC) has emerged as a
significant threat to the retail industry.


According to the 2022 National Retail Security Survey, there was a 26.5% spike in ORC between 2020 and 2021 and 70% of retailers surveyed believed the threat of ORC had increased during the past five years.

Big-box retailers and large-format grocery stores are especially vulnerable to ORC gangs as most items are unsecured inside the store and the staff cannot be actively manning every corner of the store. Recently, the CEO of Target announced that ORC may contribute as much as $500 million in losses in 2023.

The impact of organized retail crime extends beyond financial losses for retailers.

Organized retail crime poses multi-dimensional threats to retail chains:

  1. Affects consumers through increased prices

  2. Poses safety risk due to stolen and tampered goods

  3. Imposes additional strain on an already stretched law enforcement

  4. Undermines the overall security and customer experience

The absence of comprehensive federal legislation specifically targeting ORC, the high cost of deploying loss prevention teams specifically to target ORC gangs, combined with the decriminalization of low-level offenses in certain states, has created an environment where the benefits of engaging in such criminal activities far outweigh the risks.

This blog post explores the factors contributing to the surge in ORC and proposes effective countermeasures to mitigate this escalating problem.

 

Click here to read the full blog from:




 

 

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Retail Data Breach Hits 500K+ People
Forever 21 data breach impacts over half a million people

An unauthorized third party accessed some of the retailer's systems between January and March. The company is offering identity theft services to those impacted.

Forever 21 experienced a data security incident impacting a total of 539,207 people, according to documents filed with the Office of the Maine Attorney General. The data compromised included individual's names, Social Security numbers, birth dates, bank account numbers and Forever 21 health plan information. The data breach was discovered on March 20, according to a notification letter by the company.

The retailer did not respond to Retail Dive's questions regarding the nature of the breach.

From January 5 to March 21 this year, an unauthorized third party entered Forever 21's systems at numerous times. Once the incident was discovered, the retailer launched an investigation with the help of cybersecurity firms. The company said it believes there is only a low risk to individuals whose personal data was involved.

The retailer has no evidence that any data was targeted or misused for fraud or identity theft. Forever 21 is offering the breach victims a complimentary 12-month membership of Experian's IdentityWorks credit monitoring service.

"In addition, to help prevent a similar incident from occurring in the future, Forever 21 has implemented, and continues to evaluate and implement, additional measures to enhance the security of its systems and data," Forever 21 CEO Winnie Perk said. retaildive.com


NFL CISO Concerned Over Deepfakes & Phishing Threat
NFL Security Chief: Generative AI Threats a Concern as New Season Kicks Off

Deepfake videos and audio of NFL players and phishing communications via ChatGPT-like tools are a worry, the NFL's CISO says.

Generative
AI-enabled phishing attacks and deepfake videos are among the many threats that Tomás Maldonado will be keeping a wary eye on as the Kansas City Chiefs and the Detroit Lions kick off the 2023 National Football League season today.

As the NFL's chief information security officer,
Maldonado is responsible for securing the league's data, systems, and networks against a wide and growing range of threats. This includes guarding potential new attack surfaces caused by the growing digitization of many parts of the NFL operation in recent years - including ticketing and gate access systems and the various points of service for fans inside and outside of NFL stadiums.

It's a task that keeps Maldonado's team on its toes,
especially during major events like the Super Bowl and the draft, when even a single security fumble could have significant repercussions for the brand, the event, and fans. The last thing they want is for a cyberattack to disrupt operations like a ransomware attack did to San Francisco 49ers on Super Bowl Sunday in 2022 and North Korea's Olympic Destroyer group did to systems supporting the winter Olympics in Pyeongchang.

"At the end of the day, we want to ensure that people are able to enter our facilities, have a great experience [with what's] happening on the field, and then leave that facility without having had any sort of security incidents impact them," Maldonado says. Since taking over as CISO during the 2019 season,
Maldonado's team has maintained an incident-free record on the cybersecurity front; Maldonado's goal is to remain undefeated this year as well. darkreading.com


Corporate Microsoft 365 Accounts Targeted
BEC phishing kit hits thousands of Microsoft 365 business accounts

Threat actors used the W3LL phishing kit to target more than 56,000 accounts, ultimately compromising 14% of them since last October, Group-IB found.

AdvertisementA business email compromise phishing kit compromised at least 8,000 corporate Microsoft 365 accounts during the last 10 months, Singapore-based cybersecurity provider Group-IB said Wednesday.

W3LL, a referral-based dark web marketplace,
sells multiple phishing tools and custom phishing kits that bypass multifactor authentication and specifically target Microsoft 365 business accounts, the researchers said. The store has more than 500 active users.

Threat actors used the phishing tools to target more than 56,000 corporate Microsoft 365 accounts in the U.S., Australia and Europe from last October through July, according to Group-IB. Microsoft did respond to a request for comment.

A readily available phishing kit that bypasses MFA and targets Microsoft 365 business accounts - and boasts
a 14% success rate per attack - underscores the vibrant cybercriminal market feeding threat actors' BEC campaigns. cybersecuritydive.com


Apple Hit By 2 No-Click Zero-Days in Blastpass Exploit Chain

Researchers at Citizen Lab recommend immediately updating any iPhones and iPads to the latest OSes.

Citizen Lab discovered two no-click zero-day vulnerabilities while checking an unidentified individual's device, which was
delivering mercenary spyware from NSO Group's Pegasus.

Researchers at Citizen Lab are calling the exploit chain "Blastpass," which
can compromise iPhones running iOS 16.6.1 and tablets running iPadOS 16.6.1 without any victim interaction. "Processing a maliciously crafted image may lead to arbitrary code execution. Apple is aware of a report that this issue may have been actively exploited," the company said in a statement.

This vulnerability has been addressed in Apple's most recent round of patches, and researchers recommend users update their devices. Those who are at extremely high risk due to their identity or profession should
enable lockdown mode, an extreme protection measure for those who might be targeted in sophisticated digital threats, though few are ever attacked in such a manner. darkreading.com


$41M Cyber-Theft
Lazarus steals $41M from virtual betting site

North Korean threat group Lazarus bilked online gambling platform Stake.com out of a cool $41 million in cryptocurrencies including Ethereum, the FBI has disclosed.

The US federal law enforcement bureau made the statement on September 6th after confirming that the cyber-theft had taken place two days previously.

"The FBI investigation has revealed that DPRK [North Korean] cyber actors
moved stolen funds associated with the Ethereum, Binance Smart Chain (BSC), and Polygon networks from Stake.com into virtual currency addresses," said the FBI.

The Bureau says this is not the first crypto-heist pulled off by Lazarus, although it stopped short of attributing cyberattacks to the gang specifically, instead
focusing on its parent country North Korea. cybernews.com


6 free resources for getting started in cybersecurity

North Korean Hackers Target Security Researchers - Again


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Amazon Goes After Bad Actors Using Social Media to Sell Fakes
Amazon's Counterfeit Crimes Unit Files Lawsuits Against Bad Actors Attempting to Use Social Media to Knowingly Sell Counterfeit Luxury Items

Bad actors attempted to evade Amazon's controls by listing generic products while purposefully promoting counterfeits on social media channels.

SEATTLE, September 06, 2023--Amazon.com, Inc. and its Counterfeit Crimes Unit (CCU) today announced the filing of two new lawsuits against Kamryn Russell, Ashley Hawat, and their co-conspirators who knowingly attempted to evade Amazon's brand protection systems in an effort to promote, advertise, and facilitate the sale of counterfeit luxury fashion goods such as jewelry, handbags, and accessories.

Amazon works across the globe to fight counterfeiters,
filing joint lawsuits with brands to eliminate the sale of counterfeits not only in Amazon's store but across the supply chain. Through its partnership with brands of all sizes, Amazon's CCU constantly uncovers new approaches counterfeiters take to try to deceive customers and evade the law. The CCU uses that intelligence to equip law enforcement to pursue bad actors. In 2022, the CCU sued or referred for investigation over 1,300 criminals in the U.S., UK, EU, and China.

In this case, both Russell and Hawat
attempted to use a "hidden links" scheme in which they posted links on their social media pages that directed their followers to seemingly generic product listing pages in the Amazon store. Russell and Hawat's co-conspirators disguised the infringing nature of the products they were selling in order to avoid detection by Amazon and the brand, often by blurring the brand's logo. Russell and Hawat's social media posts then made it clear to their followers that if they purchased these seemingly non-infringing and non-branded products, they would actually receive counterfeit luxury products. These bad actors also urged their followers to buy these products before Amazon could take down the listings.

In social media posts from Hawat, she explicitly
acknowledges Amazon's efforts to remove the infringing products and demonstrates her awareness of the illicit nature of the hidden links scheme.

When Russell or Hawat's followers used the posted links to purchase the counterfeit products, Russell and Hawat received a commission for that sale.
Russell and Hawat not only attempted to profit off of the sale of fake goods that could damage the reputations of the multiple luxury brands they counterfeited, but their actions also negatively impact the thousands of legitimate content creators who have cultivated strong communities built upon trust. finance.yahoo.com


Alexa Can Be Used to Purchase Unwanted Items
Dad issues severe warning to other parents after his five-year-old son made a $1,000 Amazon order using their Alexa
A dad has issued a warning to parents after his five-year-old son
purchased $1,000 worth of toys on Amazon using Alexa. Tucker Bonham is a father-of-three based in Utah who frequently shares his day-to-day life with his children and wife on his TikTok, where he boasts more than 69,000 followers.

Recently the dad advised other parents to
make sure they don't allow voice purchases via Alexa following a hilarious incident. In a viral video, which has so far amassed more than 2.5 million views, the dad reminded parents to disable voice purchases on the Alexa app.

'My five year old ordered almost $1,000 worth of toys on Amazon this morning,' he said at the beginning of the clip. 'He even ordered a $500 hot tub. At the end of the clip, the dad-of-three said: 'Parents make sure to
disable voice purchases on your Alexa app so this doesn't happen to you.' dailymail.co.uk


Books-A-Million launches same-day delivery with Walmart

Smart plugs sold on Amazon recalled because they may shock users


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Sacramento, CA: CHP commissioner talks about cracking down on large-scale theft
Large-scale theft continues to be a major problem for California retailers. The California Highway Patrol is ramping up its efforts to crack down on crooks. "People are frustrated to see people getting away with theft and have the impression they're not being held accountable," said Sean Duryee, the CHP commissioner. Duryee said there's a lot going on behind the scenes that the public doesn't know about. That includes multi-agency partnerships to control organized retail theft. Recently, the CHP arrested more than 50 people and recovered more than $60,000 worth of merchandise in the Central Valley.
The ramped-up efforts are in cooperation with the Organized Retail Crime Task Force or ORCTF. California Gov. Gavin Newsom formed the ORCTF in 2019. It's recovered $30.7 million in stolen items since it started kcra.com


Charlotte, NC: 500 charges filed after multi-state task force recovers over 100 stolen luxury vehicles valued at $11.5 million
A total of 500 state felony charges have been filed on several suspects in connection to a prevalent luxury vehicle theft ring that operated in the Carolinas and several other states, Charlotte-Mecklenburg Police announced on Thursday. CMPD announced that in April 2023 they launched their Stolen Car And Recovery Law Enforcement Team (SCARLET) to address an increasingly alarming trend of luxury car thefts from dealerships and homes across Mecklenburg County. CMPD said since April, they have been able to find 132 stolen vehicles with an approximate value of $11.5 million. They said 500 felony charges have been filed on several suspects. More than 70 search warrants related to SCARLET investigations resulted in the seizure of $210,000 in cash, 82 firearms, eight of which were reported stolen, and narcotics. 
qcnews.com


Thieves Steal $200k Worth of Merchandise at Nike Employee Store in Memphis
In a daring heist, suspects broke into a tractor-trailer at the Nike Employee store and made off with approximately $200,000 worth of merchandise. The incident occurred early Thursday morning, and witnesses reported seeing multiple vehicles fleeing the scene. According to a security guard at the Nike store, he had just taken a lunch break when he heard a loud boom. He looked up to see one of the suspects opening the trailer door. The guard immediately called his supervisor and the police, who then spotted five vehicles speeding away from the area. Upon investigating, police found the chain to the Nike store cut, the doors to the freight truck opened, and boxes scattered throughout the parking lot. This is not the first major theft involving Nike products in the area, as two suspects were previously charged with stealing $400,000 worth of Nike shoes from a boxcar in North Memphis. 
vladtv.com


Philadelphia, PA: Update: Two arrested in Philadelphia after $29k theft from King of Prussia Gucci store
Authorities have arrested two men accused of stealing nearly $30k in high-end merchandise from a Pennsylvania shopping mall late last month. Nathan Thomas, 30, and his accomplice were taken into custody last Thursday for an alleged robbery of the Gucci store at the King of Prussia Mall over a week earlier. Investigators say on Aug. 21 Thomas and the unnamed man wore surgical masks and "forcibly removed" purses from their security cables just after the store opened. The pair stole an estimated $29k in merchandise and fled to a car waiting outside the mall before police arrived. 
fox29.com


Bakersfield, CA: Burglary tools, $17K worth of cigarettes found after highway chase
Two people in a black SUV were arrested after leading police on a chase that ended in east Bakersfield. On Aug. 28, California Highway Patrol officers in the Mojave area attempted to stop a vehicle for speeding over 100 miles per hour traveling westbound on Highway 58, according to a press release. After the vehicle became disabled near Quantico Ave. and E Brundage Lane, officers arrested a man and woman and also discovered a large quantity of stolen cigarettes equaling about $17,000, as well as, burglary tools. 
kget.com


Red Oak, TX: 2 charged with stealing from self-checkout lane at Hy-Vee
The store told authorities that 35-year-old Sarah Anne Hill and an unnamed female juvenile had stolen over $4,500 in merchandise over the last four months through the self-checkout lane.



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Shootings & Deaths


Philadelphia, PA: Streets Department worker shot to death on-duty after deli fight
A morning shooting outside a corner store in Grays Ferry has left an employee with the Philadelphia Streets Department dead, according to law enforcement sources. Police say the 21-year-old man was shot twice on the 2300 block of Oakford Street just before 9 a.m. He was transported to a local hospital, where he later died from gunshot wounds to the lower back and arm. Sources tell FOX 29's Jennifer Joyce that the man worked for the Philadelphia Streets Department, and was on-duty when he was fatally shot.  fox29.com



Bakersfield, CA: Update: Second arrest made in Valley Plaza Mall Shooting
A Bakersfield man has been arrested in connection to a shooting at the Valley Plaza mall that left a woman critically wounded. Bakersfield police said detectives located and arrested Abraham Hernandez-Morales, 19, of Bakersfield in the 17900 block of Sierra Highway in Santa Clarita on Sept. 1. He was taken into custody on his outstanding warrant and for suspicion of attempted murder and assault with a semi-automatic firearm on a person. He is being held on $1 million bail.  kget.com
 



Robberies, Incidents & Thefts


Brooklyn, NY: Shoplifters Stab Pharmacy Worker Over Baby Formula
A group of unidentified individuals robbed a pharmacy on Elton Street on Wednesday, resulting in an employee being stabbed while trying to prevent the theft. The incident occurred at approximately noon time at a pharmacy located at 1134 Elton Street. The suspects took baby formula from the store shelves and concealed the items before trying to leave without paying. An employee who attempted to stop them was stabbed in the torso. The victim reached an urgent care facility by private means and is in stable condition.  shorenewsnetwork.com



Bakersfield, CA: KCSO arrests 17, closes 7 dispensaries in Rosamond
The Kern County Sheriff's Office along with other law enforcement agencies arrested 17 people and closed seven illegal marijuana dispensaries that were in violation of code in the Rosamond area. According to the sheriff's office, the seven illegal marijuana dispensaries were found in violation of County and State Health and Safety Code laws and ordinances. The Kern County Code Compliance responded to the investigation and found multiple code violations at the illegal dispensaries and they were found unsafe for occupancy, according to KCSO.  kget.com


Burlington, VT: Store Robbery suspect who eluded capture in a vehicle, on a bike and a sailboat arrested, police say
A Vermont armed robbery suspect who police say eluded capture in the past week in a vehicle, on a stolen bike, on foot and in a stolen sailboat was arrested Thursday after he was spotted in a kayak on a river, authorities said. Eric Edson, 52, was wanted on accusations of a robbery of a store in Burlington on Aug. 24, impeding and assaulting two police officers, and the theft of a sailboat and vehicles, police said. "Because of the unusualness of Mr. Edson's various modes of flight, from cars to bikes to paddle boards to sailboats to tractors, it's easy to lose sight of the fact that Mr. Edson is a dangerous person," Burlington Police Chief Jon Murad said Wednesday. Vermont State Police received a tip Thursday that he was spotted in a kayak on the Lamoille River in Georgia, Vermont, about 21 miles (33 kilometers) away from Burlington. Edson landed the kayak, ran away and then jumped into the river and swam to the southern shore, where he was arrested by troopers and game wardens, police said. Edson was taken to the hospital for evaluation of his injuries from being on the run, state police said. He is expected to be arraigned Friday.  wric.com


Riverside County, CA: Man Suspected in Temecula Jewelry Theft Arrested

Gwinnett County, GA: Police arrest alleged leader of theft crew tied to 400 car break-ins

Las Vegas, NV: MGM Ex-employee charged with stealing $776K from Las Vegas Strip resort; multiple refunds posted to a single credit card over the period of several months

Osceola, FL: Florida Woman caught slamming booze in Publix Wine Section on multiple occasions

 

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C-Store - Killeen, TX - Burglary
Dollar - Akron, OH - Armed Robbery
Gas Station - Reddick, FL - Armed Robbery
Grocery - Osceola,, FL - Robbery
Grocery - Red Oak , TX - Robbery
Grocery - Cleveland, OH - Robbery
Hardware - Bossier City, LA - Robbery
Jewelry - Jacksonville, FL - Burglary
Jewelry - Burbank, CA - Robbery
Jewelry - Clovis, NM - Burglary
Jewelry - Columbia, SC - Robbery
Jewelry - Temecula, CA - Robbery
Jewelry - DeKalb County, GA - Burglary
Jewelry - Victorville, CA - Robbery
Marijuana - Mukilteo, WA - Burglary
Marijuana - Tucson, AZ - Burglary (McDonalds)
Pharmacy - Brooklyn, NY:- Armed Robbery / Clerk stabbed
Restaurant - Tucson, AZ - Burglary (McDonalds)
Restaurant - Tupelo, MS - Armed Robbery
Restaurant - Nebraska City, NE - Burglary
Restaurant - San Marcos, CA - Burglary
Shoes- Memphis, TN - Burglary
Tobacco - Fort Lauderdale, FL - Burglary        

 

Daily Totals:
• 12 robberies
• 11 burglaries
• 0 shootings
• 0 killed



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The thrill of the chase intoxicates us all in the beginning and keeps most of us here for a life time. But ultimately it can also hold us back because it legitimizes our separateness and virtually eliminates the need to evolve with the retail business. Recognizing it and forcing yourself to learn beyond your specialty and embracing the relationships around you will poll vault your career and help you stand out even more.


Just a Thought,
Gus


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