Web version / Mobile version



LP, AP & Cybersecurity's #1 News Source



























WIORCA Fundraising Golf Event
August 31

GSX 2023
September 11-13

APEX Conference
September 13-15

2023 MNORCA Annual Conference
September 27

October 2-4

TMA 2023 OPSTech
October 8-12

See More Events





Chris Kelly promoted to Director, DC / Supply Chain Risk for Aritzia
Chris has been with Aritzia for a year, starting with the company in 2022. Before his promotion to Director, DC / Supply Chain Risk, he served as Senior Manager, Risk - Supply Chain. Prior to that, he spent a year with Lowe's Canada as Manager, Investigations & ORC. Earlier in his career, he held loss prevention and security roles with Nordstrom, IKEA Group and Sears Canada. Congratulations, Chris!

Jamal Evans named Director of Asset Protection for beeline Group, North America

Before joining beeline Group as Director of Asset Protection, Jamal served as Senior Vice President Operations for Intrinsic Music Group, LLC. Prior to that, he was a Store Manager for Reebok for nearly two years. Earlier in his career, he held Dir. LP roles with Modell's Sporting Goods and Ashley Stewart, as well as other roles with The Newark Museum, Sears, Macy's, J Baker Inc., and Bloomingdale's. Congratulations, Jamal!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position







Must See Guarding Solutions at GSX

Discover the Future of Security Guarding

ADT Commercial's EvoGuard™ is a suite of intelligent, autonomous guarding solutions and services currently in development that could signal the next generation in guarding for commercial facilities, aiming to cost-effectively enhance corporate security programs through leading-edge technology.

EvoGuard may be able to leverage artificial intelligence (AI) and augmented reality (AR) in combination with humanoid robots for comprehensive security surveillance of various commercial areas.

The portfolio of intuitive, interactive EvoGuard solutions has the potential to allow users to surveil their surroundings dynamically-providing monitoring, video surveillance, two-way communication using robots and more at your facility. See it in action at GSX booth 3732!



When violent customers threaten retail executives

How a retailer's face matching led to CEO stalker ID, advance warning

Angry, violent customers abuse, curse, and threaten retail employees every day. Sometimes they follow through on those threats: Criminals killed 582 retail customers, employees, and security personnel last year, according to industry publication D&D Daily. Retail executives face different kinds of threats from angry, violent customers. Sometimes, trouble even follows the CEO all the way home.

In response to threats both in-store and out, retailers are quickly adopting technologies, including face matching, that offer advance warning when seconds count. Not all violence is preventable, but retailers can increase their chances of stopping attacks before they start. Here's how one retailer's fast, proactive reaction to a real-life threat led to vital evidence and enhanced situational awareness at work and at home.

Here's how it started: An angry man called the retailer's customer service hotline. The caller gave the rep his name and phone number, and he complained of in-store ADA violations. Just before ending the call, the man told the rep: "I am sitting in front of [CEO's] home, and I will take care of this myself." The caller had the CEO's correct home address. Click.

When police responded to the CEO's home, they found no one outside, but they and the retailer asset protection team treated the threat as credible. They worked together to learn more.

The client AP team provided the name given by the hotline caller. The police ran the name and found an old arrest photo. They confirmed the man pictured had a long history of violence and threats, plus open arrest warrants.

Next, the retailer's AP team put the arrest photo into their custom FaceFirst system, then ran a search. Although the arrest photo had been taken 15 years before, the system instantly matched the image with a man who had been in the retailer's stores within the prior 30 days. That search yielded a better, current photo of the man presumed to be the caller. Investigators developed more evidence that led to the retailer securing an order of protection for the man. So far, the man has not returned to the retailer's stores. If he does return, the retailer's FaceFirst system is set to provide real-time notification and enable a fast response by the retailer and local law enforcement.

Calculate the risks of being caught unaware when a known offender enters your store. Or the risks of not having the tools to investigate and validate direct threats against you. If you knew there was a proven solution to keep your valued customers, associates, and executive team safer from violent offenders, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and scalable-take action today at facefirst.com.

The U.S. Crime Surge
The Retail Impact

Dollar Tree Becomes Latest Retailer to Blame Theft for Profit Slump
Theft has "definitely advanced a little further than what we had anticipated"

Dollar Tree says theft is such a problem it will start locking up items or stop selling them altogether
Dollar Tree had a miserable quarter, and company management is chalking it up to a mix of factors: changing consumer demands on top of higher prices for fuel and electricity ... and theft. The company's chief executive and chief financial officer homed in on that last one on a call with Wall Street analysts Thursday.

Dollar Tree CEO Richard Dreiling and CFO Jeffrey Davis blamed a surprisingly large drop in gross profit margin - tumbling to 29.8% last quarter from 32.7% a year earlier - on "shrink," the industry term for inventory losses due to theft, damages and other causes.

Davis said the company has taken steps to fix the problem, but the shrink issue is getting worse - and "definitely advanced a little further than what we had anticipated." In response, Dreiling said Dollar Tree and Family Dollar stores, which the company also owns, will take more drastic measures in the coming months.

"We are now taking a very defensive approach to shrink," Dreiling told analysts Thursday. "We have several new shrink formats that we'll introduce in the back half of the year, and it goes everything from moving certain SKUs to behind the check stand. It has to do with some cases being locked up. And even to the point where we have some stores that can't keep a certain SKU on the shelf just discontinuing the item. So we have a lot of things in the works."

Dollar Tree, Dollar General and other discount stores have had longstanding theft issues, operating stores with just a handful of employees who have at times been victims of violent robberies and other crimes. Dollar Tree employees have complained about unsafe working conditions, and OSHA Regional Administrator Kurt Petermeyer in Atlanta in February criticized the company for a "continued disregard for human safety" that "suggests the company thinks profits matter more than people."

Theft has become a growing concern for retailers. Dick's Sporting Goods this week also cited theft as a primary reason why its profit plunged last quarter, even though sales rose. Retailers large and small say they are struggling to contain an escalation of store crimes - from petty shoplifting to organized sprees of large-scale thefts that clear entire shelves of products.  cbsnews.com

'Time for CEOs and CFOs to Speak Plainly' About Theft Crisis
WSJ Editorial Board: Retailers 'Shrink' From Plain Talk About Theft

The industry euphemism for theft disguises the rising cost of crime.

The shares of Dick's Sporting Goods, Foot Locker and other retailers are selling off this week as companies report lower earnings amid softer consumer spending. But retail executives are also pointing to another trend shrinking profits: Theft.

Second-quarter earnings were dented by "higher inventory shrink, organized retail crime and theft in general, an increasingly serious issue impacting many retailers," Dick's CEO Lauren Hobart said on an earnings call Tuesday.

Foot Locker executives likewise noted on Wednesday that inventory "shrink" has been increasing. Target CEO Brian Cornell last week said that "shrink" remained "well above the sustainable level where we expect to operate over time," and that the company was facing "an unacceptable amount of retail theft and organized retail crime." Home Depot execs last week also flagged "pressure from shrink" on earnings. As did Walmart execs. "Shrink has increased a bit this year. It increased last year," its CFO noted, adding that "shrink" was "uneven" across the country.

Shrink isn't PC jargon used only by these companies. It's an industry term that wraps in other losses such as value lost or damaged in transit. But plain language about theft, rather than the euphemism, would help the public better understand how bad criminal theft is and maybe build political support for policies that would do something about it.

Shoplifting is rife in California owing to a state law that effectively decriminalizes theft of less than $950. It's common in New York, Chicago and Philadelphia where so-called victimless crimes are rarely enforced. Retailers in some cities now lock up items as basic as toothpaste and shampoo to prevent criminals from clearing out shelves.

Progressives ignore theft out of hostility to corporations. But mom-and-pop stores are pillaged too, and the costs of theft are borne by consumers and workers. Modern corporate culture shrinks from saying anything that might offend anyone, apparently including criminals and organized theft rings. Time for CEOs and CFOs to speak plainly. wsj.com

'Inside Edition' Airs Report on the Rise of ORC
California Retailers Association President and CEO Speaks with 'Inside Edition' About the Continued Rise of ORC
Following the NBC Nightly News segment, California Retailers Association President and CEO Rachel Michelin spoke with Inside Edition on recent, brazen Organized Retail Crime incidents in Southern California, which included a small retailer that provides wigs for cancer patients.

“It’s horrible. Retailers have invested millions of dollars in private security guards; in locking up product. What we need now is help from our elected officials. Until we have conversations to really deal with how we can solve this problem, I don’t think we will see an end.”

CalRetailers was instrumental in securing funding for ORC and the ORC task forces in the state budget last year. As part of Governor Newsom's "Real Public Safety Plan" CRA advocated for two additional CHP ORC task forces, permanent funding for all five task forces, dedicated prosecutors for each task force and millions of dollars for local law enforcement grants. CRA continues to work with the Governor, the State Legislature, local elected officials and DAs from across the state on resources and policy changes to keep retail employees and customers safe from criminal activity in stores.  insideedition.com

Soft-on-Crime Policies Turned Theft Into 'Low-Risk, High-Return' Activity
Editorial: Retail theft costs billions, it's time to get tough
As the Herald reported, Retailers Association of Massachusetts President Jon Hurst estimated that local businesses are losing about $2 billion a year to "organized criminal theft activity."

"Stores have actually closed," he said. "You can only keep a store open for so long when you're losing money on it."

Big box stores such as Walmart, Target and Walgreens have lost millions to theft, with store closings in cities from San Francisco to Chicago following suit. Los Angeles retailers have suffered through smash-and-grab robberies of luxury stores in broad daylight.

Pick a city or state with unabated retail theft, and you'll find "store closing" signs going up.

New York is lucky, Adams is taking a stand for retailers, throwing his weight behind Gov. Kathy Hochul's plan to remove a provision of the state's controversial 2019 bail reform law that requires judges to impose the "least restrictive" means of ensuring that defendants return to court.

That's the kind of tag-team we need in Massachusetts.

"Politicians need to start taking it seriously, and everybody needs to work together," said Hurst. "The lawmakers, the police, and the prosecutors have to work on this. They have to prosecute these bad actors who are doing this for a living, and put them behind bars."

In 2018, the state Legislature in a bill increased the felony threshold for larceny from $250 to $1,200.

"That was a big mistake," Hurst said. "That created low-risk, high-return criminal activity. If the individuals keep their stealing efforts per crime per store down below $1,200, then it's a misdemeanor and DAs won't even prosecute that misdemeanor, which is part of the problem."

We've seen the impact of organized retail theft around the country, and in our own state. We want stores, and jobs, to stay here, and not have to pull up stakes because they're ripe pickings for thieves. bostonherald.com

   RELATED: NY is battling massive retail threat the right way, while California fails

'People Aren't Paying for Stuff'
"Alarming" rise in thefts hurts big retailers' bottom lines

Retailers have a problem: People aren't paying for stuff.

Why it matters: Retailers are already grappling with an uncertain economy, a shift toward spending on services, and rising labor costs - so the last thing they need is another threat to the bottom line.

Driving the news: Two major chains reported Tuesday that their earnings are suffering from consumers not ponying up, albeit in two very different ways:

Dick's Sporting Goods CEO Lauren Hobart said in a statement that "elevated inventory shrink" - in particular, theft - is "an increasingly serious issue impacting many retailers," and that it was a large factor in why the company's second-quarter earnings fell short of expectations.

Macy's said it was caught off guard by the rising number of credit card customers who aren't paying their bills.

The big picture: The scale and complexity of organized theft schemes is on the rise, the National Retail Federation reported in April. In many cases, thieves are reselling items after altering expiration dates or repackaging items, Axios' Hope King reported.

Context: A slew of retailers have blamed theft for bludgeoning their bottom lines, including Target, CVS and Walgreens. "It's quite alarming what's going on," Hobart said on an earnings call Tuesday.

The impact: Dick's stock plunged 24% Tuesday after the concerns helped prompt the company to lower its earnings outlook. For Macy's, the company said it had expected more delinquencies in the rising rate environment, but it was caught off guard by "the speed at which the increase occurred for the company and the broader credit card industry" over the past three months. axios.com

48,117 Gun Deaths in America in 2022 - 1 Person Killed Every 11 Minutes
Gun deaths are up 21% since 2019 - But gun homicide rate dropped 6.8% from 2021 to 2022

CDC Provisional Data: Gun Suicides Reach All-time High in 2022, Gun Homicides Down Slightly from 2021
Newly released provisional data from the Centers for Disease Control and Prevention shows that gun death rates in 2022 remained near highs not seen since the mid-90s and, in addition, rates have not returned to pre-pandemic levels.

Guns remained the leading cause of death for children and teens in 2022. The rate of gun deaths among this group climbed 87% in the last decade (2013-2022). Additionally, the nation's overall gun suicide rate increased 1.6%, reaching an all-time high, and for the first time, the gun suicide rate among Black teens surpassed the rate among white teens.

Overall gun death rate decreases, number of gun suicides reaches all-time high

According to the provisional CDC data, 48,117 people died by guns in 2022, an average of one person every 11 minutes. The overall gun death rate declined 1.9% in 2022 from 2021. While this overall decrease in the gun death rate was small in relative terms, 713 fewer people died by guns in 2022 compared to 2021. This provisional data illustrates that the 2020 spike in gun violence seen during the COVID-19 pandemic has not returned to pre-pandemic levels. Overall, including this new provisional data for 2022, gun deaths are up 21% since 2019.

The gun homicide rate decreased 6.8% in 2022, with 1,366 fewer gun homicides than 2021. Even with this decrease, 19,592 people were killed by a gun in 2022, the second-highest gun homicide rate since 1995. Although the surge in gun homicides appears to have leveled off, the 2022 gun homicide rate is still 35% higher than it was in 2019. If the gun homicide rate had remained at 2019 levels, approximately 5,000 fewer people would have been killed in 2022.

Gun suicides continued to reach all-time highs, increasing 1.6% from a previous record in 2021; 26,993 people died by gun suicide in 2022. While the increase in gun homicides has gained public awareness, less attention has been paid to the growing epidemic of gun suicides - which historically make up the majority of gun deaths. publichealth.jhu.edu

Can Music Be Used to Deter Retail Crime?
Walgreens in Memphis use classical music for crowd control

With the recent rise in crime, we have seen businesses take all kinds of preventative measures.

FOX13 has reported on stores putting up special glass and metal pylons to prevent things like smash-and-grab burglaries. Now, some stores are trying a new security measure: classical music.

At the Walgreens near Union and Pauline, classical music blasts through the parking lot all day. It is not for customers to enjoy, though; it is to make sure people do not loiter. Some customers would prefer not to hear the music.

It is played from a Skycop camera in the parking lot and is so loud, many feel they could not hold a conversation or even hear themselves think. The store's manager said they started playing the music three months ago because there were groups of 10 to 15 people hanging around in the parking lot.

The music is intended to make staying there unpleasant and it has worked so far. The music is so loud it can be heard from across the street and at the nearby bus stop.

At least two other Walgreens locations are doing the same thing: the store at Poplar and Cleveland and the store at Union and McLean. The music has been a tough adjustment for some of the people who work and live nearby.  fox13memphis.com

Another Emerging Crime Trend in LA
Inside the ruthless crime wave targeting L.A.'s vulnerable street food vendors
In late May and early June, Tacos Los Chemas and four nearby food stands in South L.A. were targeted by armed robbers. On July 9, four more vendors in the area were struck in less than an hour. A third string of attacks occurred Aug. 16, when six mobile sellers were robbed in Echo Park, Hollywood and downtown L.A.

Food vendors say they are scared - but can't afford to stay home from work.

The Los Angeles Police Department has assigned detectives from its elite Robbery Homicide Division to probe what Deputy Chief Kris Pitcher calls an "emerging crime trend." In all, there have been more than 20 robberies, many of which could be connected, according to LAPD officials.

On Monday, L.A. County prosecutors charged a 26-year-old man in connection with all six Aug. 16 robberies, which occurred over a two-hour span. The investigation continues into two other suspects tied to those incidents.

Amid the crime surge, some vendors have installed safety measures, including cashless payment systems and surveillance cameras. latimes.com

Maryland AG Leads #MACoCon Session on Organized Retail Crime
As Marylanders increasingly return to Main Street for work, play, and commerce, hometown retail businesses face various challenges, including property theft and associated crime. At the MACo Summer Conference, an expert panel discussed the growing threat of organized retail crime and detailed federal, state, and local efforts to combat the spike.

Video: Retail theft won't improve until we have a solution for tracking goods
Jan Kniffen, CEO of J. Rogers Kniffen WWE, joins 'Squawk on the Street' to discuss retailers reporting rising theft from organised crime, consumer spending trends hurting non-discretionary spending, and the tickup in credit card delinquencies.

As concerns mount about organized retail crime, these are the products being targeted

'They're brazen:' Retail theft is becoming a problem in Martin County



Another Retailer Settles with the Department of Labor
Rite Aid to develop bloodborne pathogen safety program following OSHA probe
As part of an agreement with the U.S. Department of Labor, Rite Aid Corp. will develop a bloodborne pathogen safety program to better protect retail workers at all of the drugstore chain's locations in New Jersey and New York.

The settlement announced Aug. 21 by the DOL stems from an April 2022 probe launched by the Occupational Safety and Health Administration after a retail employee at a Rite Aid store in Niagara Falls, N.Y., was instructed to clean up spilled blood following a customer injury.

While investigating, OSHA learned that before the incident the employee had not been offered a hepatitis B vaccine and that Rite Aid lacked an appropriate exposure control plan - a violation of federal regulations, the DOL said. As a result, Rite Aid was issued three citations and fined $31,360. The Philadelphia-based corporation initially contested the violations, but later struck a settlement with OSHA calling for an amended $10,000 fine and withdrawal of its notice of contest.

Under the terms of the agreement, Rite Aid is also required to take several remedial actions at its 370 New Jersey and New York stores.

OSHA Regional Administrator Richard Mendelson in New York said the settlement agreement with Rite Aid "will significantly enhance safety for many of the company's employees in hundreds of stores in the metro-area and beyond. njbiz.com

The Return of Mask Mandates?
U.S. COVID-19 cases are up, mask mandates return in some places
As rising COVID-19 cases driven by variant EG.5 continued Thursday to sicken and hospitalize more people, some hospitals, universities and businesses across the United States are mandating masking again in response.

The CDC urges specific groups of high-risk people to mask, including older people, those with certain medical conditions and pregnant people. It also urges masking in areas of the country that have 20 or more people per 100,000 hospitalized with COVID-19. yahoo.com

ISC East Registration is Open! Nov. 14-16, 2023, Javits Center, NYC

CVS to layoff 5,000 of its 300,000 workers

T-Mobile USA Inc. is cutting 7% of its staff - 5,000 positions - Retail won't be impacted

Sandwich chain Subway will be sold to fast-food investor Roark Capital

Quarterly Results

Bath & Body Q2 stores down 1%, Direct down 10%, Inter. down 4%, sales down 3.6%

Dollar Tree Q2 Same-Store Sales: Dollar Tree +7.8%; Family Dollar +5.8%; Enterprise +6.9%, Consolidated net sales up 7.1%

Gap Q2 comp's down 6%, store sales down 7%, online down 11%, net sales down 8%
   Old Navy net sales down 6%
   Gap net sales down 14%
   Banana Republic net sales down 11%
   Athleta net sales down 1%

Nordstrom Q2 Nordstrom banner net sales down 10.1%, Rack down 4.1%, net sales down 8.3%

Senior LP & AP Jobs Market

Director, Security job posted for Brookfield Properties in Chicago, IL
Brookfield Properties has an immediate need for a Director, Corporate Security at the corporate office in Chicago, IL. Reporting to the VP of Corporate Security, the Director of Corporate Security is a professional security practitioner that acts as an advisor/consultant to the assigned Property Management Group. Responsibilities include monitoring security vendors' performance, evaluating for contract compliance, and serving as a program quality control manager. brookfield.wd5.myworkdayjobs.com

All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.







Fight Organized Retail Crime with ALL TAG Box Seals, Overlays, and Q Guards

The video above highlights some of ALL-TAG's latest innovations such as the AM or RF Q-Guard, Overlay, Box Seal, and Non-EAS Box Seal. All of these solutions can be fully customized with store logos, deterrent messages, if found elsewhere, please call messages, store numbers, and much more.

ALL-TAG's Q-Guard will be completely new to shoplifters, and they will quickly learn that it cannot be removed from a product without irreparably damaging the packaging, and thus significantly reducing the resale value of the product. This, of course, will deter Organized Retail Crime attempts. The Q-Guard will also be very effective against common theft, as the RF or AM label underneath is very well protected. The Q-Guard does not have an unlocking or removal mechanism like those of hard tags, spider wraps, and keepers. Therefore, shoplifters cannot use magnetic detachers they bought online to remove a Q-Guard. The Q-Guard allows retailers to openly display the well protected merchandise, it does not require additional shelf space, and it will not interfere with the shopping experience. The Q-Guard does not need to be removed at the point of sale, so regular checkout and self-checkout processes are quick and easy.

ALL-TAG's Overlays allow RF and AM labels to do their job by protecting them from being removed from merchandise inside retail stores. The Overlays are built with a combination of unique material and aggressive adhesive that makes them the most tamper resistant Overlays on the market.

ALL-TAG's Box Seals offer the same benefits as the Overlays, but they also seal both ends of the product packaging. Shoplifters cannot remove the product from the package, or insert additional or more expensive products inside of the packaging.

For retail stores that aren't currently equipped with EAS technology, we recommend using Non-EAS Box Seals to keep packages completed sealed.

To find out more about ALL-TAG's solutions, please visit https://all-tag.com/.







"Monitoring and reactions have to be 24/7 these days"
Hackers attacking between 11 p.m. & 8 a.m. at end of week

Ransomware attack dwell times fall, pressuring companies to quickly respond
"Monitoring and reactions have to be 24/7 these days," said Chester Wisniewski, field CTO of applied research at Sophos. "The criminals are striking when we're not sitting at the keyboard waiting for them."

The median dwell time for ransomware attacks hit a new low of five days, from the 2022 average of 9 days, in the first half of the year, according to Sophos.

Threat actors are moving faster to avoid detection. The resulting decline in ransomware dwell times is almost entirely negative for defenders.

The majority of ransomware attacks are taking place during the work week, yet outside standard business hours, Sophos found. The bulk of 80 cases its incident response team worked on during the first half of 2023 took place between 11 p.m. and 8 a.m. in the target's time zone. Attackers also strongly favored a "late hour at the end of the week" to launch an attack.

Full-scale attacks often take days, but attackers are keenly aware of what they must achieve in the early stages to escalate privileges and broaden malicious activities. cybersecuritydive.com

Time keeps on slippin' slippin' slippin': The 2023 Active Adversary Report for Tech Leaders

A deep dive into incident-response cases from the first half of this year finds both attackers and defenders picking up the pace

Key Takeaways

Compromised credentials are a gift that keeps on giving (your stuff away)
MFA is your mature, sensible friend
Dwell time is sinking faster than RMS Titanic
Criminals don't take time off; neither can you*
Active Directory servers: The ultimate attacker tool
RDP: High time to decline the risk
Missing telemetry just makes things harder

* Of course we know individual criminals take time off to rest and recharge, but not all the criminals at once. We're also not suggesting that defenders should never take a break from work - that's a recipe for disaster. Rather, your organization needs to have the capabilities to detect and respond 24/7/365. sophos.com

Blurred Lines Between IT Teams & Physical Security
IT's rising role in physical security technology
As the adoption of cloud-based and mobile-access security systems continues to increase among both new and established businesses, the lines between traditional physical security personnel and IT staff are beginning to blur.

In the modern world, it's become increasingly likely that virtual systems and IT-adjacent technologies are utilized to manage and control installed physical security devices, meaning that an effective and safe security system must be designed with input from both physical security and IT teams.

AdvertisementThe rise of cloud-based security management

One of the most common reasons businesses are moving to converged security policies is improved efficiency by introducing IoT devices capable of managing and monitoring essential building management systems and installed security networks. Integrated IoT sensors, alarms, surveillance cameras and access systems can be used to provide a more holistic view of an organization's physical security defenses, though only if the network is intelligently designed and easily monitored - and the cloud offers both benefits and challenges for this type of implementation.

IT's influence on physical security systems

If the divide between physical and cybersecurity systems is to be reduced or entirely removed, IT departments must be offered more control over the evaluation, purchase and management of all physical security technology to ensure that these devices are suitable for cloud and mobile support.

Finding balance in converged security development

It's crucial that physical security and IT teams make a concerted effort to find a suitable balance of internal collaboration when designing converged cloud-based security systems. Utilizing checklists and detailed project plans ensures that purchasing and implementation decisions are only finalized once both departments are satisfied that the system will meet their needs. helpnetsecurity.com

Criminals Taking Advantage of Deepfake Technology
Rise of AI-Powered Deepfake Imposter Scams Threatens Individuals and Banks
Deepfake technology, powered by artificial intelligence (AI), is reportedly becoming a favored tool for criminals engaged in imposter scams, posing a significant threat to individuals and the banking industry.

This surge in cybertheft and financial scams has prompted regulators, law enforcement agencies and financial institutions to take urgent action to protect consumers, Bloomberg reported Tuesday (Aug. 22).

The advent of deepfake technology has given rise to more sophisticated and damaging fraud schemes, according to the report. By using AI to create computer-generated voices that are virtually indistinguishable from real ones, scammers can execute social engineering scams with alarming success rates, exploiting people's trust and emotions. They also exploit stolen data from the dark web, using social media photos to create fake IDs and masks that can bypass face ID systems.

The proliferation of online banking has provided scammers with fresh opportunities, the report said. As face-to-face interactions decrease, criminals are exploiting vulnerabilities in digital systems to carry out their fraudulent activities. The integration of AI in scams not only increases their volume but also enhances their customization, making them harder to detect and prevent.

Experts in financial crime from major banks have identified the deepfake imposter scam boom as one of the most significant threats to the industry, per the report. Financial institutions face the dual challenge of combating scams while also regaining the trust of customers who have fallen victim to such schemes.

To tackle deepfake imposter scams, banks are investing in defensive technology and educating consumers about the risks involved, according to the report. Surveillance tools are employed to monitor millions of events daily, flagging suspicious activities and blocking potentially fraudulent transactions. pymnts.com

New EU Tech Rules
US tech firms offer data protections for Europeans to comply with EU big tech rules

It's unclear if the new regime will have any trickle down effects for users outside of the European Union.

tarting Friday, Europeans will have a much different experience than their American counterparts when dealing with large tech companies.

The European Union's Digital Services Act, which will eventually apply to any online service provider, will take effect for very large online platforms with more than 45 million users. Requirements under the law include a ban on targeting users with ads based on sensitive data, transparency requirements about how platforms' algorithms work, and new liability obligations for illegal content such as hate speech and bans on deceptive design patterns.

The regulations are already shaping up to have a significant impact on how American tech companies treat user data in Europe. The DSA prohibits large tech companies from targeting advertising using sensitive data such as sexual orientation and entirely prohibits targeted ads against children. cyberscoop.com

eBay Users Beware Russian 'Telekopye' Telegram Phishing Bot

Ransomware attacks broke records in July, mainly driven by this one group







Employees Quitting Over Amazon's Return to Work Push
Amazon is seeing some employees quit instead of moving to a new state as part of relocation mandate

As Amazon tries to get employees back to the office, some staffers are being told to relocate to hubs in different states if they want to keep their jobs.

As part of Amazon's aggressive effort to get employees back to the office, the company is going a step further and demanding that some staffers move to a central hub to be with their team. Those who are unwilling or unable to comply are being forced to find work elsewhere, and some are choosing to quit, CNBC has learned.

Several employees spoke to CNBC about the new relocation requirement. An employee in Texas, who was hired in a remote role, said managers assured his team in March that nothing would change despite the return-to-office (RTO) mandate issued the prior month. But in July, the team was informed by management that they'd have to choose between working out of Seattle, New York, Austin, Texas, or Arlington, Virginia, according to internal correspondence.

Under the guidelines, remote workers are expected to have completed their move to a main hub by the first half of 2024, the document states. The employee, who doesn't live near any of the designated cities, chose to leave Amazon after securing another position, in part due to uncertainty about future job security and the potential of higher living costs associated with the relocation with no guarantee of an increase in salary.

The relocation requirement is escalating tensions between Amazon and some of its roughly 350,000 corporate employees over RTO plans after many employees moved away from their in-person office location during the Covid pandemic. cnbc.com

Shopping On Social Media: The Next E-Commerce Frontier
Social Media Shopping Blocked By a Lack of Trust
Shopping over social media seems to be the next frontier of eCommerce spend, with 43% of consumers (approximately 110 million individuals) browsing these platforms to find goods and services. However, only 14% (36 million individuals) buy those goods and services via social media.

Data shows trust is the top reason for this gap between browsing and pressing the "buy" button. Consumers mainly avoid making these purchases via social media due to security concerns, per the below proprietary chart created for "Tracking the Digital Payments Takeover: Monetizing Social Media Edition," a PYMNTS collaboration with Amazon Web Services. Not enough trust to share personal data was cited as the most important reason to skip shopping over social media for 24% of respondents, far and away the top response. Another security concern, skepticism over seller authenticity, rounded out the top three issues, with 16% of surveyed consumers saying it was their most important reason to avoid social media shopping.

Shopping over social media may be one of the few digital landscapes eCommerce hasn't yet fully figured out how to incorporate into its online sales strategies. However, that doesn't mean the platforms aren't trying, with some efforts being met with success as tech provider Chicory, which makes recipe content shoppable, saw a 20% in people adding products through its network over the past year. Additionally, Pinterest's most recent (Aug. 1) earnings release included click rates and saves on posts linked to shoppable items rising 50%, surpassing its first quarter's growth rate. pymnts.com

What TikTok's $200 Billion Shopping Plans Mean for Creators

Creating a 'Meaningful and Efficient' eCommerce Experience Starts at Checkout







Charlotte, NC: 5 charged in Charlotte-based multi-million dollar auto theft ring
Five people have been charged in a Charlotte-based, multi-million dollar auto theft ring that spanned several states over a three-year period, the U.S. Attorney's Office for the Western District of North Carolina announced on Wednesday. Charlotte residents Kevin Fields, Hosea Hampton, and Reginald Hill, Denver resident Garyka Bost, and Sumter, SC resident Dewanne White have all been charged with conspiracy to transport, possess, and sell dozens of high-end vehicles from dealerships across the U.S., records showed. Documents showed that from 2021 through this year, the five individuals were involved in a conspiracy to steal luxury vehicles across the Carolinas, Georgia, Tennesse, Kentucky, Alabama, Mississippi, Louisiana, Indiana, Ohio, Pennsylvania, New Jersey, New York, and Arizona qcnews.com

Oakland, CA: CHP arrests 2 Oakland residents in $85K retail theft case
The California Highway Patrol said they arrested two Oakland residents and recovered more than $85,000 in stolen merchandise following a retail theft investigation involving items sold at flea markets. According to the agency's Golden Gate Division, detectives with the Organized Retail Crime Task Force (ORCTF) began investigating stolen Victoria's Secret merchandise begin sold at the Coliseum Flea Market last month. Officers said the suspects were selling the merchandise, with retail tags attached. On Tuesday, detectives said they found the same suspects selling "significant quantities of retail goods" at a flea market in Galt, about 20 miles south of Sacramento. According to the CHP, investigators from Victoria's Secret performed a product scan, which found the items were not sold by any of their stores. The recovered items were valued at more than $20,000. Detectives followed the suspects after they left the flea market and detained them following a traffic stop. A search of their vehicle yielded stolen items from other retailers, including Lululemon, ULTA Beauty, Sephora, Sunglass Hut, Safeway and Walgreens cbsnews.com

Austin, MN: Former Employee man sentenced over thousands of dollars in stolen auto parts
The first of two people convicted of stealing thousands of dollars in parts from the AutoZone Auto Parts store in Austin has been sentenced. Christopher David Simmons, 41 of Austin, pleaded guilty to one count of felony theft and was ordered Thursday to spend three years on supervised probation, perform 40 hours of community work service, and pay $57,000 in restitution. The Austin Police Department says Simmons, the store sales manager, and another store employee, Jerimiah Coal Beaman, 24, had stolen parts from AutoZone and sold them for money between February 2022 and February 2023. Court documents state the thefts finally ended after the AutoZone director of loss prevention caught Beaman stealing parts and called police. Beaman then told investigators that Simmons had been the one in charge, telling Beaman what to steal and then setting up meetings with buyers. All cash from the illegal deals was then split between Simmons and Beaman. Beaman has also pleaded guilty to felony theft. His sentencing is set for October 25 in Mower County District Court.  kimt.com

Lancaster County, PA: Man arrested in large-scale retail theft ring
50-year-old Lancaster man was arrested Wednesday for his role in a large-scale theft ring involving several thousand dollars in merchandise being stolen. According to a press release from police, it was reported on May 2nd, 2023, that five suspects stole $7,732 in merchandise from an Ulta Beauty on 1575 Fruitville Pike. Surveillance video showed two suspects staging items through the store, which were concealed and stolen by the remaining three suspects. All suspects fled in a single vehicle. A picture of the vehicle was provided to police. One of the suspects involved was identified as John Study Smith, and it was found that he and the co-conspirators were previously charged and identified in several other retail thefts across Central Pennsylvania local21news.com

Thornbury, PA : $3,700 In Items Stolen From Walgreens In Thornbury

Milton, GA: Bath & Body Works Shoplifters flee with $1,860 in candles

Brownsville, TX: Police search for man accused of stealing scooters from Target

Huntsville, AL: Man steals multiple tools from Lowe's

View ORC Archives

Case Goes Public?
Share it with the industry

Submit your ORC Association News

Visit ORC
Resource Center



Shootings & Deaths

Aurora, CO: Man arrested in fatal hit-and-run and Parker Walmart shoplifting case
A man accused of killing someone in a hit-and-run following a report of shoplifting in the same area has been arrested. Tory Conyers, 44, was brought into custody by Aurora and Parker law enforcement following a barricade in Aurora that lasted several hours on Wednesday, Parker Police Department confirmed with CBS news Colorado. Earlier this week, a Medina Alert was issued for a suspect after Parker Police Department responded to a shoplifting at a Walmart, and then a deadly hit-and-run crash near South Parker Road and Lincoln Avenue. Police said the suspect hit a pedestrian, who was rushed to the hospital but did not survive his injuries. Around 1:30 p.m. on Wednesday, both Aurora Police Department and Parker PD were responding to a barricaded man in the 2300 block of Dayton Street in Aurora. It wasn't until just after 8 p.m. that Aurora PD confirmed the man was in custody. At 10:20 p.m., Parker PD confirmed Conyers was the suspect wanted for the deadly hit-and-run in Parker that happened on Monday. Investigators originally said a female passenger was seen in the vehicle at the time officer were trying to stop Conyers in the driver's seat of the getaway vehicle the day of the crash, but there is no report she has been found.  cbsnews.com

Richland County, SC: Store owner accused in teen's murder due in court Friday
A Midlands store owner accused of murder will be in court Friday. According to a court docket, Rick Chow will have a bond hearing Friday at 9am. Chow is charged in the shooting death of 14 year old Cyrus Carmack-Belton. In May, Richland County deputies say Chow shot and killed the teen he thought he was stealing bottled water. Deputies say there's no evidence of an attempted theft.  abccolumbia.com

Trabuco Canyon, CA: Gunman in deadly mass shooting at Trabuco Canyon bar ID'd as retired Ventura police sergeant
A retired Ventura police sergeant has been identified as the gunman who was fatally shot by sheriff's deputies after a mass shooting that left three victims dead and six others wounded at a bar in Trabuco Canyon. The Orange County district attorney's office on Thursday confirmed to ABC News that the shooter was John Snowling. The Ventura Police Department later said Snowling was a retired police sergeant who was employed by that agency from July 1986 through February 2014. "Our hearts weigh heavy with the distressing incident at Cook's Corner," Ventura police Chief Darin Schindler said in a statement. "Our deepest condolences are with the families of the victims, the survivors, (and) the Orange County deputies who swiftly responded to the scene." The shooting happened Wednesday evening at Cook's Corner, a well-known biker bar and grill on Santiago Canyon Road. Five people were hospitalized with gunshot wounds, and a sixth person was hospitalized with a non-gunshot injury, according to the Orange County Sheriff's Department.  abc7.com

Robberies, Incidents & Thefts

Crowley County, CO: Court upholds 96-year sentence for Family Dollar robberies
A North Carolina man convicted in Mesa County for his part in a string of robberies at several Family Dollar stores along Interstate 70 will serve his 96-year sentence, the Colorado Court of Appeals ruled Thursday. Dwayne Thomas Rivers was convicted on four counts of aggravated robbery, eight counts of second-degree kidnapping, four counts of menacing, four counts of false imprisonment, one count of felony theft and one count of misdemeanor theft. Along with an accomplice, Desimond Fields, Rivers robbed a Family Dollar store in Fruita, and about an hour later, robbed another one in Parachute. Police in Missouri eventually arrested the pair after a similar robbery at Dollar General in Boonville, Missouri. In his appeal, Rivers' court-appointed attorney tried to argue that all of his convictions should be reversed on multiple grounds, including insufficient evidence on some of the charges, incorrect jury instructions and denying a motion to suppress eyewitness identifications. A three-judge panel of the court rejected them all.  gjsentinel.com

San Carlos, CA: Home Depot shoplifter faces up to 8 years prison; assault on Guard
A suspected shoplifter at the Home Depot in San Carlos could face up to eight years in prison for assaulting the security guard, who shot him once, according to the San Mateo County District Attorney's Office. Jonathan Mackey, 26, of San Carlos, is accused of stealing tools by stuffing them in his jacket and walking out of the store, Monday, Aug. 7. The store's security guard stopped Mackey and he allegedly dropped the tools to the ground. When the officer tried to get Mackey back inside the building, Mackey allegedly punched the security guard in the face. During the altercation, Mackey allegedly gained control of the security guard's collapsible baton and struck him in the face and head before he threw the baton through a glass window near the store's entrance. The security guard shot twice at Mackey, striking him once in the buttock, according to the DA's Office. The DA's Office dropped an assault with a deadly weapon charge and added a charge of attempted robbery while inflicting great bodily injury. Mackey is charged with two felonies. He returns to court Sept. 7 for superior court arraignment. He remains in custody on $150,000 bail. District Attorney Steve Wagstaffe said in an email his office will be reviewing the security guard's actions and will make a decision on whether or not he acted lawfully by Friday.  smdailyjournal.com

Lafayette, CA: Armed Robbery Pursuit Ends in Crash Near Walnut Creek
Early this morning, an armed robbery occurred at a local gas station in Lafayette. The suspect's attempted getaway was thwarted when law enforcement quickly closed in. A tense and high-speed pursuit followed, culminating in a violent car crash and the suspect's apprehension. According to KRON4, the Lafayette Police Department received a report of the robbery and promptly responded. As they arrived on the scene, employees pointed officers in the direction of the suspect's vehicle, which was speeding away down Mount Diablo Boulevard. Despite an officer's attempt to pull the suspect over, the individual refused, and a dramatic chase ensued.  hoodline.com

San Mateo, CA: $200K In Flavored Vape Cartridges Seized From Smoke / Vape Shop
Thousands of flavored vape cartridges were allegedly seized from a San Mateo smoke shop this week, police said. On Tuesday, San Mateo Police carried out a random compliance check at Magic Theatre Smoke Shop on South El Camino Road. Members of the Police's Youth Services Unit allege they confiscated 6,298 flavored vape cartridges there, valued at $189,000. California voters last November banned the sale of flavored tobacco products in things such as e-cigarettes, e-liquids, pods, or any other vape device. Officers also allege they witnessed an employee of the smoke shop sell flavored tobacco to a customer.  patch.com

Fairfax County, VA: McDonald's Robbery suspect had three parrots sitting on him
Fairfax County police are looking to identify a robbery suspect with a distinctive description: He was wearing a black cowboy hat and had three parrots sitting on him. Reports of the robbery came around 8 a.m. Tuesday at a McDonald's on Arlington Boulevard in the Seven Corners area. Police said a man reported that a man, who looked to be in his late 20s or early 30s, showed a knife and robbed him of an undisclosed amount of money.  washingtonpost.com

Miami, FL: 10 arrested in statewide $4 million 'sophisticated' boat GPS theft ring
An organized crime bust spanning the state of Florida unveiled potential marine GPS burglary targets across Pinellas, Hillsborough, Pasco, and Manatee counties, along with more than a dozen others. The Monroe County Sheriff's Office announced that 10 men were arrested Wednesday morning following what officials describe as a "lengthy investigation into a well-organized and sophisticated marine GPS theft ring that was operating throughout the Keys and South Florida." All 11 suspects, 10 of whom were arrested Wednesday, reside in Miami-Dade County and face a total of 122 charges. The bond for all 11 suspects totaled $3.9 million.  fox13news.com

Riverside, CA: 8 members of Riverside family charged in multi-million dollar recycling fraud scheme
Manuela Rizo and Francisco Saenz stood before a Riverside County judge on Wednesday. With their attorneys and a court interpreter at their side, they waited to enter pleas during the scheduled arraignment. Rizo and Saenz, along with six others, are accused of turning in tons of illegal recyclable bottles and cans. Authorities say the scheme involved hauling the materials in from outside the state and taking it to recycling centers in Riverside County. According to the criminal complaint filed by California Attorney General Rob Bonta in July, the family trucked in recyclables from Arizona to California, where they could redeem the items for cash. They are accused to exploiting California's redemption program, which offers 5-10 cents per beverage containers as an incentive to recycle for residents in the Golden State. Arizona doesn't offer a cash-for-recyclable program. Over an eight-month period, the family is accused of hauling in nearly 178 tons of recyclables and scamming $7.6 million from the CalRecycle program. The family is now facing a multitude of charges, ranging from recycling fraud, grand theft and conspiracy to commit a crime.  abc7.com

Shallotte, NC: Police Department hires more officers as petty crime rises



Auto - Odessa, TX- Armed Robbery
Beauty - Milton, GA - Robbery
C-Store - Bakersfield, CA - Armed Robbery
C-Store - Bethpage, NY - Armed Robbery
C-Store - Millsboro, DE - Robbery
C-Store - Topeka, KS - Robbery
C-Store - Henderson, NC - Robbery
Cellphone - Memphis, TN - Robbery
Family Dollar - Greenville County, NC - Robbery
Gas Station - Columbus, GA - Armed Robbery
Gas Station - Lafayette, CA - Armed Robbery
Grocery - Derby, VT - Robbery
Hardware - Huntsville, AL - Robbery
Hardware - New Ringgold, PA - Burglary
• Jewelry - Davenport, IA - Robbery
• Jewelry - Cedar Park, TX - Robbery
Jewelry - Gastonia, NC - Robbery
Marijuana - Clarkston, WA - Burglary
Marijuana - Clarkston, WA - Burglary
Pharmacy - Naugatuck, CT - Burglary
Restaurant - Tacoma, WA - Burglary
Restaurant - San Francisco, CA - Robbery
Restaurant - Mullica Township, NJ - Armed Robbery
Target - Brownsville, TX - Robbery
Tobacco - Onslow County, NC - Armed Robbery
Walgreens - Thornbury, PA - Robbery
Walmart - Wood River , IL - Robbery
Walmart - Clarkston, WA - Burglary           


Daily Totals:
• 22 robberies
• 6 burglaries
• 0 shootings
• 0 killed


Weekly Totals:
• 94 robberies
• 40 burglaries
• 1 shooting
• 0 killed

Click to enlarge map



None to report.

Submit Your New Hires/Promotions or New Position






Featured Job Spotlights


An Industry Obligation - Staffing 'Best in Class' Teams

Every one has a role to play in building an industry.
Filled your job? Any good candidates left over?
Help Your Colleagues - Your Industry - Build a 'Best in Class' Community

Refer the Best & Build the Best
Quality - Diversity - Industry Obligation


Director of Retail Solutions - North America
Denver, CO - posted April 5
This role will be focused on selling our SaaS retail crime intelligence platform by developing new prospects, and progressing Enterprise level prospects through our sales process. You will report directly to the VP of Retail Solutions - North America, and work alongside our Marketing, Partnerships and Customer Success team to grow our customer base...

Regional Manager, Asset Protection - Southeast
Georgia or Louisiana - posted August 7
In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values...

Corporate & Supply Chain Asset Protection Leader
Quincy, MA - posted August 3
The primary purpose of this position is to manage the Corporate Asset Protection function for all US Support Offices and Supply Chain. Direct team in the design, implementation and management of physical security processes and equipment to ensure facilities are considered a safe and secure environment for all associates and external parties...

Occupational Health & Safety Manager
Mount Horeb, WI - posted July 27
This role is responsible for examining the workplace for environmental or physical factors that could affect employee or guest health, safety, comfort, and performance. This role is also responsible for reducing the frequency and severity of accidents. To be successful in the role, you will need to work closely with management, employees, and relevant regulatory bodies...

Loss Prevention Auditor and Fraud Detection Analyst
Boston, MA - posted July 7
As a LP Auditor and Fraud Detection Analyst for Staples, you will conduct LP operational field audits remote, virtual and in person, within a base of 60 retail stores to ensure compliance to operational standards to drive operational excellence and preserve profitability. You will also train store managers on Key-Holder responsibilities, Inventory Control standards, Cash Office procedures, Protection Standards, Safety and Fraud trends...

Manager, Physical Security
Jacksonville, FL - posted July 7
Responsible for overseeing all aspects of the company's physical security strategy for retail stores, warehouses, and store support center and field offices. This includes responsibility for the capital expense and repair budgets, developing written specifications, layout and design for all systems and to ensure all installations and repairs are made to SEG standards...

Regional AP Mgr - South FL Market - Bilingual required
Miami, FL - posted August 8
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...


Regional Director, LP & Safety (Midwest)
MN, MO, IL, KS, WI, MI, IN, or WA - posted June 27
We are looking for a Regional Director of Loss Prevention to join us in MN, MO, IL, KS, WI, MI, IN, or WA. You will develop, execute, and maintain shrink and shrink compliance initiatives. You will also conduct internal and external field investigations, loss control auditing, store safety programs, and compliance programs and audits...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here

View Featured Jobs   |   Post Your Job



Everyday you've got to work and you've got to ask yourself what value are you adding to the company, to the industry and to your career. While this may seem rather ominous at first, try reducing it to your daily tasks and just make sure that with every effort you make there is value you deliver to someone, to some store or to some project. If you can merely focus on the word "value" and ask yourself am I delivering it everyday, you're then one step closer to advancing your career. Because if you can build the field they will come and play.

Just a Thought,

We want to post your tips or advice... Click here


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    downing-downing.com    /    Advertise with The D&D Daily