Web version / Mobile version



LP, AP & Cybersecurity's #1 News Source



























GROC 13th Annual Retail Crime Conference
August 2

Black Hat USA 2023
August 5-10

GSX 2023
September 11-13

APEX Conference
September 13-15

October 2-4

TMA 2023 OPSTech
October 8-12

See More Events










Addressing Unique Retail Challenges - Part 5

Guest on associate violence has become part of retail security and loss prevention

By Sean Foley - SVP, Customer Success at Interface Systems

Taking a Bite Out of ORC

The rise in ORC in the United States is attributable to many factors, starting with the reality that no federal law prevents this type of activity, and some states have decriminalized low-level offenses. Lynda Buel, president of security consulting firm SRMC told CNN that "For the low-level criminal, the benefit far outweighs the risk, since the threshold for a misdemeanor offense is $950 -- meaning that a person can steal up to that amount and only be charged with a misdemeanor."

With law enforcement stretched thin, the chances of being apprehended are low. If apprehended, perpetrators can post low bail or signature bond, and charges are often dropped if the merchandise value is under felony level. Even if prosecuted and convicted, perpetrators rarely receive jail time. With the many online platforms available to sell stolen items, the profitability of this crime is substantial. Large ORC crews in some locales have netted in excess of $1M in illicit profits.

With such an endemic problem, we need to bring multiple tools to the battle. Technology including AI-based cameras, automatic license plate readers (ALPR) and even facial recognition software can help coordinate efforts and lead to successful prosecution of these repeat offenders. Automated voice-down announcements can convey a constant security presence and increased risk to "boosters" to skip that particular business and move on to easier prey.

While retail loss prevention specialists face new and evolving threats, there are technology solutions and best practices that can diminish losses by deterring would-be thieves through a more proactive and automated response to potential threats. Whether it is internal shrink or organized theft, there are multiple new options available to mitigate losses while protecting employees.  securitytoday.com

The next International Association Of Interviewers (IAI) Southeast Chapter Meeting will be held in Atlanta, GA at The Home Depot Headquarters on August 1, 2023 from 12:30PM- 4:30PM EST. Our featured speaker will be Wayne Hoover, Senior Partner-Wicklander-Zulawski & Associates and Advisory Board Chair-International Association of Interviewers (IAI), who will educating us on the latest updates for the W-Z interviewing method. Other guest speakers will include a Cobb County detective and GROC with lunch being provided by ALTO. Register now and join us for our first meeting in Atlanta.

Space is limited so please click here to register now


Retailer secures ORC suspect arrest, return of missing minor

AP pros use proactive face matching to stop notorious booster

Here's a FaceFirst client ORC win that dovetails with recent news coverage about missing and exploited children and teens.

When a known ORC booster walked into a retailer's store, FaceFirst instantly notified the designated ORC investigator. The investigator and the ORC AP team acted immediately. Within 90 minutes, their actions led to the suspect's arrest, the recovery of goods worth thousands of dollars, and the eventual safe return of a missing minor.

The case started when investigators identified a man as a prolific ORC booster in May 2022. The man was involved in numerous larcenies at various client locations and other retailers, but he had not been apprehended during any of those incidents. Investigators enrolled him as a known offender in the retailer's custom database.

When the man returned to one of the retailer's stores, the FaceFirst system matched his enrolled face and sent a notification email to the designated investigator. The investigator immediately notified the ORC AP team of the known offender's presence. The man left that store, but within half an hour he entered another of the retailer's locations. There, the AP team observed the man and an unknown young woman concealing large amounts of health and beauty products.

The AP team confirmed the FaceFirst match-combining powerful artificial intelligence with human oversight-and called the police. When the two individuals left the store with concealed products valued at $1,428.91, officers detained them. They found thousands of dollars worth of stolen goods from other retailers.

Subsequent investigation revealed the man also had an outstanding warrant for first-degree burglary. Details about various judicial proceedings against the man are pending. Investigators identified the young woman as a minor who was 12 years old when reported missing in April 2021. There had been no leads on her whereabouts until this incident. Local authorities removed the minor, made appropriate notifications, and arranged for her return to her guardians.

FaceFirst's face matching technology alerts retailers instantly when known threats enter their stores, providing both life safety and loss prevention advantages. Calculate the risks of being caught unaware when a known offender enters your store. If you knew there was a proven solution to keep your valued customers and associates safer from violent offenders and prevent loss, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and scalable-take action today at facefirst.com.

The U.S. Crime Surge
The Retail Impact

Using 'Smart Surveillance' to Curb Crime & Shrink
Actively Engaging in Loss Prevention With Forensic Data Analysis

Crest Foods discovers that 'smart surveillance' technology can help

Loss prevention has long been a looming giant in the retail world, but now it's no longer being shrugged off as the cost of doing business. Retailers everywhere are actively seeking out solutions, because for some, allowing shrinkage, theft and other losses to actively cut into profits year after year is unacceptable - it doesn't just take money out of the pockets of the retailer; enough loss could also affect the customer.

In the United States alone in 2021, there was an estimated $94.5 billion in losses, increasing more than $4 billion from the year before. Due to this overwhelming number, it's no wonder that 45% of organizations opted to increase their loss prevention budgets in 2022. This isn't just about loss prevention, either. While maintaining the bottom line is an important part of operating a business, so is the safety and security of customers and employees. If criminals are allowed to run amok in a store, safety concerns could result in retailers losing patrons.

Using Resources More Efficiently

Improving security starts with knowing how to allocate available resources effectively. Businesses should also consider technology options for further analysis that can augment these loss prevention elements.

Until recently, loss prevention analysis was described as "a data desert" because of the limited ways to truly track where shrinkage and loss were occurring. Fortunately, with the impressive advancements in smart surveillance technology, the answer to the "data desert" may finally be at hand.

Real-World Applications

One retailer currently leveraging surveillance technology is Crest Foods, a family-owned business that oversees 10 grocery store locations across Oklahoma. Outdated systems, growing security concerns and a desire to keep costs low for its customers led Crest Foods to finally make the decision to upgrade from analog cameras to a modern smart surveillance camera system.

Today, the retailer has deployed nearly 1,300 cameras throughout its grocery stores. Though that number may seem high for 10 stores, cameras range from multisensor panoramic cameras to mini-dome cameras to 4K bullet cameras. Each camera serves a different type of situation, and without that variety, Crest Foods wouldn't have access to the types of data needed to accurately conduct forensic analysis. Crest Foods sought to protect not just the merchandise in its stores, but also the perimeter outside each store - protecting customers who are entering and exiting.

Additionally, using cameras, the store's warehouse management has been able to pinpoint unsafe working habits and environments, and immediately get to the bottom of the issue.  progressivegrocer.com

Police & Businesses Using Real-Time Camera Monitoring to Fight Crime
Law enforcement will have real-time access to video feeds from partner businesses

MPD kicks off real-time video camera monitoring with businesses
The Memphis Police Department is celebrating the kick-off of its Connect Memphis camera integration program with business partners in the city.
Through the Connect Memphis program, which officially launched July 1, law enforcement will have real-time access to video feeds from businesses that have integrated their cameras. Businesses and homeowners also have the option of registering their cameras so law enforcement knows where they're located and request access if needed.

MPD Chief Cerelyn "C.J." Davis said other cities have used the model, and that it speeds up investigations and response processes.

At that time, businesses, including Wiseacre Brewing Co. Downtown, a downtown law firm and a mini market at South 2nd Street and Madison Avenue, had already registered their cameras.

'They understand what is happening before they get on scene'

Those monitoring the Real Time Crime Center can view the footage, or an officer can pull it up on their laptop. They also can share the video feed with team members.

"They understand what is happening before they get on scene, as well as the ability in an investigation to be able to roll back to tape maybe five minutes what was going on on scene prior to that 911 call," Taylor said.

Buster's Liquors & Wine, which has had two break-ins this year, has integrated its cameras, said Patty Smith, the store's office manager. She hopes Buster's participation in Connect Memphis will help police respond more quickly in the event of another break-in.

Joe Oakley, MPD's deputy chief of IT, said he is looking forward to recruiting more businesses and homeowners to this program.

"We're very excited about it," Oakley said. "And we want to partner with our homeowners as well as our businesses so we can put a dent in our crime in this city and keep our officers and also our citizens safe." dailymemphian.com

Retail Crime Across the Pond is 'Out of Control'
Almost 1,000 incidents each day in the first six months of 2023 -- a 35% surge

Criminal gangs with a 'freedom to loot' drive spiralling store crime

Out of control levels of crime could deprive communities of their local stores, Co-op warns

Retail crime surges to record levels with repeat offenders and criminal gangs operating exempt from consequences, new data released by Co-op reveals Thursday.

Co-op records highest ever levels of retail crime, shoplifting and anti-social behaviour with almost 1,000 incidents each day in the six months to June (2023), a 35% YOY increase. Many Police forces do not prioritise retail crime with FOI revealing average 71% of serious retail crime not responded to by Police.

Criminals have 'freedom to loot' with rampant levels of out-of-control crime predominantly committed by repeat and prolific offenders, with drug or alcohol addictions and, local organised criminal gangs, among the main drivers of offending.

Calls for urgent change in Police response and for all Forces to target repeat and prolific offenders to reverse the existing environment in many cities where criminal gangs operate, exempt from consequences.

With one inner city London store 'looted' three times in a single day, Co-op warns that this level of out-of-control crime is unsustainable and could even see some communities become a no-go area for local stores. The convenience retailer calls on all police forces and crime commissioners to target prolific offenders and local organised criminal gangs to reverse the existing environment in many cities where they operate without fear of being caught or charged.

Reports show that almost two-thirds (63%) of crime is driven by repeat and prolific offenders, with drug or alcohol addictions and, local organised criminal gangs, among the main drivers of offending. Yet a Freedom of Information request by Co-op has highlighted that Police failed to respond in 71% of serious retail crimes reported. With some, according to their own data, not responding to nine in ten serious incidents reported. co-operative.coop

   RELATED: Dramatic rise in 'looting' and staff abuse at Co-op shops in past year

Security Guard Fined Over Deadly Walgreens Shooting
State agency fines Walgreens security guard who killed Banko Brown
A state agency has fined Michael Earl-Wayne Anthony, the security guard who shot and killed Banko Brown in April, $1,500 for violating several security guard rules set by the state.

The California Bureau of Security and Investigative Services said that on the day of the shooting, April 27, Anthony wore a sweatshirt that did not include the required patches identifying him as a private security officer and did not identify the company he was employed by. He also carried an exposed firearm without wearing the appropriate uniform identifying him as a private security guard.

In addition, the state found that on the day of the shooting, Anthony was carrying a concealed firearm in a pouch on the vest he was wearing over his sweatshirt, without a concealed firearm permit.

If Anthony does not pay the citation within 30 days, he could face further disciplinary action, according to the bureau.

The fatal encounter between Anthony and Brown occurred downtown at the Walgreens located at 825 Market St. District Attorney Brooke Jenkins declined to press charges against Anthony, saying prosecutors did not believe they could disprove claims that Anthony believed he was acting in self-defense when he shot Brown.

Kingdom Group Protective Services, the security company that employed Anthony and was contracted by Walgreens, was fined $5,000 July 13 by the bureau for failing to submit an incident report within seven days after the shooting notifying that Anthony had used a gun. Following the public outcry surrounding the shooting, Walgreens cut ties with the security company, which is based in Manteca. sfchronicle.com

States Ranked by Mass Shooting Rates
How rates of mass shootings vary by state, mapped

Washington, D.C., and Louisiana had the highest rates of mass shootings per capita from 2014 to 2022, while Hawaii and North Dakota were the only two with zero.

More than half of all mass shootings in the U.S. since 1966 have taken place in the last 20 years. From 2014 to 2022, the U.S. saw around 4,000 mass shootings, resulting in around 21,000 deaths or injuries, according to a study published Wednesday in the journal JAMA Network Open.

Louisiana had the highest rate of mass shootings per capita of any state, the study found: around 4.3 shootings for every 100,000 people. The rate in Washington, D.C., was even higher - 10.4 shootings for every 100,000 people - though it is a city, not a state.

Hawaii and North Dakota were the only two states that did not see any mass shootings over the nine years studied.

Overall, mass shooting rates were highest in Southeastern states such as Alabama, Kentucky, Maryland, Mississippi, South Carolina and Tennessee.

Barnard's research found that social-related mass shootings - those that occurred at a bar, club or house party - were the most common category, making up around 27% of mass shootings from 2014 to 2022. Another 16% were crime-related, meaning they involved gangs, drugs, armed robbery, carjacking, murder, suicide or home invasion.   nbcnews.com

Is San Francisco a "Derelict Zombie Apocalypse" -- Or is it Just Hype?
San Francisco's crime problem is 'exaggerated,' Chris Cuomo says
KRON4 News Anchors Darya Folsom and James Fletcher spoke with Cuomo Thursday morning about what he dug up on San Francisco's crime and public image problems.

"Obviously, San Francisco has been in the crosshairs of national scrutiny. The problem, I believe, is being exaggerated, but more importantly, misunderstood. People twist reality to their own agenda. We got to be afraid of twisting data, and we have to be afraid of simple solutions to complex problems. And crime is at the top of the list (for) complex problems," Cuomo said.

Cuomo said that "hype" is fueling conversations around crime. Cuomo blasted public officials, such as mayors, who chose to "duck" tough conversations.

San Francisco Mayor London Breed has focused her energy in 2023 on improving San Francisco's embattled public image as a city. The city weathered a public relations firestorm over its downtown turning into a "ghost town." And Elon Musk went as far as calling San Francisco a "derelict zombie apocalypse." kron4.com

San Francisco Goes on Police Hiring Spree as Mayor Gets Tough on Crime
New San Francisco police hires reach three-year high, Mayor Breed says
After long sounding the alarm that San Francisco public safety was suffering due to a dire shortage of police officers, Mayor London Breed's administration is starting to see signs that ranks of city law enforcement might finally be turning a corner.

The Police Department's latest class of recruits is the largest the city has seen in three years and job applications have hit a five-year high, according to Breed's office. Twenty-eight people are enrolled in the most recent Police Academy class that started six weeks ago, compared to just six who are in the previous class that will soon graduate, officials said.

Interest in joining SFPD has grown at a time when Breed has embraced a tough-on-crime strategy to tackle the city's open-air drug markets. Breed has pushed the city to hire more police officers and raise the pay for recruits. She has also directed police to arrest some drug users in an attempt to force them into treatment and opened a command center for law enforcement agencies to coordinate their responses to public drug dealing. sfchronicle.com

Homicides, Robberies & Burglaries Down - Larceny Flat - Property Theft Up
Albuquerque PD show which crimes have increased & which have fallen in 2023
Homicides are down 22% over the first five months of 2023 compared to the same time last year. Robbery is also down in 2023, according to the APD data. Last year, January and February alone saw nearly 400 robberies, the data shows. In 2023, those two months saw fewer than 150 robberies.

Burglary, breaking and entering, and motor vehicle theft have also seen decreases this year, the data shows. Vehicle theft is down 14%, APD says. Burglary - breaking and entering - are down 16%.

Not everything is trending down, however. Vandalism, damage, and larceny offenses are essentially similar to last year. Stolen property offenses are up 11%, according to APD. Weapons violations are up 30%, the data shows. krqe.com

Video: San Francisco mayor talks crime in her city

Oakland residents fed up with rising crime



Facial Recognition's Rapid Expansion Continues
More respondents are using biometrics for security functions

Most US, UK execs on-board for biometrics, only 15% have no adoption plans

Biometric tech use is growing fast-64% of U.S. and 59% of U.K. executives say their organizations now use facial recognition, fingerprints, and other biometric data.

A survey by law firm Womble Bond Dickinson indicates that six out of 10 companies in the United Kingdom and the United States have incorporated biometrics into their businesses.

The report surveyed 205 executives and found that 64 percent of those in the U.S. and 59 percent in the UK use biometrics. Only 14 percent of U.S. executives and 20 percent of UK executives surveyed said they are not using biometric data and do not plan to. Nearly half of respondents occupied the C-suite.

Of those gathering biometric data, a majority (53 percent) collected fingerprints. They also are collecting facial (34 percent), voice (32 percent), iris (28 percent) and ear (8 percent) data.

More respondents are using biometrics for security functions. Other uses include initial identification or authentication, payment and other security functions.

When it comes to regulations, a prime business concern in many industries, the UK is further along in acclimating to biometrics rules than the U.S. The UK adopted the General Data Protection Regulation in 2018.

While there isn't a GDPR equivalent in the U.S., some states have passed related laws.

Womble Bond Dickinson's 2023 "Global Data Privacy Law Survey Report" draws on responses from more than 200 executives in the U.K. and the U.S., nearly half of whom are C-suite executives. The survey was completed by 205 business leaders who represent 22 industries and play either a leading or supporting role in data privacy issues. biometricupdate.com  securitymagazine.com

Dollar General Employees Threatened & Coerced Over Union Activity
Dollar General threatened to close store if employees voted for a union

To prevent employees at a Connecticut store from unionizing, Dollar General engaged in "hallmark unfair labor practices," an NLRB administrative law judge held.

Dollar General violated federal labor law when corporate officials threatened to close a Connecticut store if employees voted for a union, illegally surveilled their actions and fired a pro-union employee, an administrative judge for the National Labor Relations Board opined in Dolgen Corp. and United Food and Commercial Workers, Local 371.

Per the July 17 ruling, within days of the union filing a petition with the NLRB to represent store employees, four corporate officials - including the chief people officer and the senior director of labor relations - arrived at the store and stayed until the union election. One official allegedly told a worker she could become a store manager but warned that another store closed after employees voted for a union, according to the record. The officials also kept a running list of who favored union representation and fired an employee they allegedly believed was influencing others to support the union, administrative documents indicated. The NLRB's general counsel charged the company with interfering with, restraining and coercing employees in the exercise of their rights under the National Labor Relations Act.

Following a hearing, the judge upheld the charges. "Respondent clearly violated Section 8(a)(1) in sending these individuals to Barkhamsted to observe union activity if it occurred or to inhibit employees from engaging in union activity," he said. Their actions were part of a corporate-wide policy to deter employees from exercising their NLRA rights and constituted "blatant hallmark unfair labor practices," the judge concluded. He ordered Dollar General to reinstate the fired employee and compensate him for any loss of earnings and other benefits. The company must also distribute an electronic notice of NLRA rights to all employees in the U.S., post a hard copy of NLRA rights at stores canvased by the union and abide by a broad cease-and-desist order.

Employees have the right under Section 7 of the NLRA to unionize, join together to advance their interests as employees and to refrain from such activity, according to an NLRB guidance. hrdive.com

New OSHA Data Rule for 'High-Hazard' Employers
OSHA Plans to Expose Your Injury Data

New rule will reveal sensitive company information to tort lawyers and union organizers.

If allowed to stand by the courts, a rulemaking issued recently by the Occupational Safety and Health Administration (OSHA) will require employers to expose their reported accident illness and report data on the Internet, making it available to union organizers, personal injury lawyers, and their competitors.

Scheduled to largely take effect on Jan. 1, 2024, It applies to employers with 100 or more workers in industries the agency defines as "high hazard," although the list of these industries that OSHA provides appears to cover very nearly every employer in America today. Employer attorneys advise covered organizations to begin preparing now for next year's reporting requirements.

Under the rule, these employers must electronically submit information from their Form 300-Log of Work-Related Injuries and Illnesses, and Form 301-Injury and Illness Incident Report to OSHA once a year. Businesses in named high-hazard industries that have 20 or more employees are still required each year to submit electronically their OSHA Form 300A Summary of Work-Related Injuries and Illnesses.

OSHA's top administrator Doug Parker explained, "Congress intended for the Occupational Safety and Health Act to include reporting procedures that would provide the agency and the public with an understanding of the safety and health problems workers face, and this rule is a big step in finally realizing that objective."

In Case You Missed It: The Biggest LP Rollout of 2023

200 New AP Job Listings Company-Wide
Jewel-Osco looking to add loss prevention positions chainwide

The regional grocer posted nearly 200 job listings last week for asset protection specialists, indicating a company-wide initiative to bolster theft deterrence in its stores.

Jewel-Osco is looking to onboard 187 asset protection specialists, according to a slew of LinkedIn job postings that went up last week.

The high number of listings and the variety of locations hiring for the position signifies a chainwide initiative for the Albertsons-owned retailer to bolster its loss prevention efforts.

As theft continues to escalate, many grocers are working to establish loss prevention teams, hiring experts to work with law enforcement and to identify repeat offenders and detect theft patterns.

An asset protection specialist for the grocer would focus on "preventing loss and controlling shrink by monitoring various areas of the fraud, compliance discrepancies, and other related activities," according to Jewel-Osco's LinkedIn job postings. grocerydive.com

Bypassing AI in Job Applications
Job applicants are battling AI résumé filters with a hack

'White fonting' is used to bypass AI and other tech filters. But is it cheating?

"White fonting" in recent years has garnered renewed interest across social media like TikTok with influencers suggesting that it will make a big difference for job hunters. It's also ruffled the feathers of many recruiters who have publicly denounced it.

The concept is simple: Copy a list of relevant keywords or the job description itself, paste it in a résumé and change the font color to white. The hope is that AI bots or digital filters in applicant tracking systems read the white text and surface the résumé for human review. Because keywords are in white, the résumé will look normal to human reviewers.

The practice's revival comes at a time when many job seekers are finding it difficult to get hired. The U.S. labor market has tightened, the volume of job applications has exploded with new easy-to-apply processes and employers are increasingly turning to technology, including artificial intelligence, for help. But employment experts say the shortcut is risky. washingtonpost.com

UK loses 6,000 storefronts in five years

New owner to relaunch Bed Bath & Beyond in August

Tractor Supply to expand its footprint, aiming for 3K nationwide

Boston Market sued for $11.3 million over unpaid bills

Senior LP & AP Jobs Market

Director of Security, Safety and Loss Prevention job posted for Perry Ellis International in Miami, FL
Under general direction, manages activities relating to safeguarding the security and safety of company assets, employees, invitees and others; prioritizes tasks; administers and monitors security policies, procedures and safety programs; complies with federal, state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned. vizi.vizirecruiter.com

All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.








Reliable and customer-centric security guarding services with expanded off duty police capabilities

Protos' mission is to provide differentiated, best total-value solutions that deliver a world class service to our customers.

By joining with Off Duty Services, you can expect:

Security guarding and off duty police through the largest national managed services provider network.

An expansion of capabilities with a proven network of off duty police services.

High-quality service backed by technology driving program flexibility.

Learn more >







RH-ISAC Summit | Featured Speakers Preview

October 2-4 | Dallas, TX

The RH-ISAC Cyber Intelligence Summit delivers a robust agenda featuring prominent thought leaders providing perspective on cyber threats and challenges impacting the retail and hospitality industries. Here's a snippet of our speaker line-up:

Deneen DeFiore, United Airlines
Keren Elazari, The Friendly Hacker
Marc Varner, Lowe's
Ngozi Eze, Levi Strauss & Co.
Ryan Miller & Leah Schwartzman, Target
Paul Suarez, Casey's General Stores
Dan Holden, BigCommerce
Tyler Compton, Aaron's, Inc.
Jason Goodman, Marriott
Henry Valentine, T-Mobile


Key Partnership to Boosting Cybersecurity
CEO and CISO: a critical partnership for data management

Navigating a complex and rapidly evolving business landscape - especially in times of economic uncertainty - requires today's senior business leaders to be agile, forward-thinking and adaptive.

AdvertisementSenior executives must devote more attention than ever before to cybersecurity. The exponential growth of data and increase in cyberthreats - from ransomware attacks to large-scale data breaches - threaten business imperatives. In such a fraught environment, the chief executive officer (CEO) needs a partner in guiding and defending the company's assets. The chief information security officer (CISO) is poised for the role.

The CEO and CISO, working together, can master the two essential components of an effective cybersecurity strategy: data management and risk mitigation.

Data management requires implementing robust policies and procedures that govern data collection, use, storage, and sharing. Effective data management ensures that data is accurate, consistent and secure while complying with relevant regulations and legal obligations. According to the 2023 Data Breach Investigations Report from Verizon, "83% of breaches are initiated by external attackers looking for quick financial gain." Adds VentureBeat, "Smash-and-grab attacks on customer and financial data are commonplace, with ransomware the weapon of choice.

Risk mitigation is dependent on data visibility. When you have sharper insights into where your data resides, your organization is better positioned to mitigate data security risks. Better insights into your organization's data security landscape will help you better navigate the cybersecurity landscape, bolster your data security and risk mitigation measures, prioritize cybersecurity investments, and comply with regulatory requirements - all critical for doing business today.

Data visibility helps improve data resiliency and the ability to recover and continue operations in the face of disasters or cyberattacks that could result in data loss. An organization's data resiliency is built on a solid data governance foundation. Clear guidelines for data management will help identify and mitigate potential risks and vulnerabilities. securityinfowatch.com

H1 2023 Data Breach Report:
ITRC Tracks Record-Setting Number Compromises in Q2
The Identity Theft Resource Center (ITRC) has released its U.S. data breach findings for the first half of 2023. According to the analysis, there were 951 publicly-reported data compromises in the Quarter, a 114 percent increase compared to the previous Quarter (445 compromises). It is the most breaches the ITRC has tracked in a single quarter.

Through the first half of the year, the ITRC has tracked 1,393 compromises, higher than the total compromises reported every year between 2005 and 2020 except for 2017. This puts 2023 on pace to set a record for the number of data compromises in a year, passing the all-time high of 1,862 compromises in 2021. Some of the other highlights in the report include:

Helping CISOs Measure Cybersecurity Strengths & Weaknesses
SeeMetrics launches Security Performance Boards to help CISOs measure cybersecurity effectiveness

Cybersecurity performance measurement boards cover vulnerability management, endpoint protection, identity management, awareness, and incident response.

Cybersecurity performance management platform SeeMetrics has announced the launch of Security Performance Boards to help CISOs measure the cybersecurity effectiveness of technologies, processes, and people. The boards draw cybersecurity performance assessment from an organization's operational stack, providing a centralized, business-aligned view of measurements, metrics, and key performance indicators (KPIs) to support a proactive and preventative approach to detecting emerging risks and gaps, the firm said in a press release. Among SeeMetrics' Security Performance Boards are vulnerability management, endpoint protection, identity management, email security, security awareness, and incident response, it added.

Metrics can be of significant value to CISOs and their organizations in gauging and improving their security posture, pinpointing areas of strength and weakness. They can also be useful when presenting to corporate boards, providing security leaders data-driven, quantifiable evidence to explain the value of security programs as well as support requests for things like increased security budget and resources. "Security performance metrics are invaluable tools to assess, communicate, and improve the security posture of organizations," Frank Kim, fellow at the SANS Institute and lead of the Cybersecurity Leadership Curriculum, tells CSO. "Leveraging these metrics empowers the CISO to make data-driven decisions, strengthen security measures, and align security efforts with overall business goals." csoonline.com

How CISOs Can Avoid Legal Trouble
Enterprises should layer-up security to avoid legal repercussions
The role of CISO these days requires a strong moral compass: You have to be the one speaking up for the protection of customer data and be ready to handle uncomfortable situations such as pressure to downplay an actual breach. Do we admit that a data breach has occurred or just call it a system glitch that caused some minor accidental data visibility? CISOs are tasked with crucial, timely decisions to avoid legal repercussions.

Adding to that pressure, recent legal discourse around cybersecurity breaches has focused on whether the company or individual in charge had done enough to protect the company and customer data from cyberattacks in the first place, as well as how they handled any notification to affected customers. There have even been high-profile court cases involving CISOs who oversaw the response to a breach in which the CISOs themselves faced legal consequences.

There is clearly a focus on ensuring companies and CISOs exhibit due care in protecting their clients' data. This requires enterprises and smaller and less mature organizations alike to take a new look at their multiple layers of defense and ensure that each layer is implemented appropriately. helpnetsecurity.com

Cryptojacking soars as cyberattacks increase, diversify
Digital threat actors are adopting evolving tactical behaviors, opting for different types of malicious attacks compared to previous years, according to SonicWall.

A step-by-step guide for patching software vulnerabilities

Top cybersecurity tools aimed at protecting executives







The Consequences of Breaking Up Amazon
A Broken Amazon? The FTC Might Do It
Right now, there are hundreds-if not thousands-of former small business owners lamenting that they lost their businesses and downtown shops to Amazon. However, Amazon's primacy may not last much longer as the Federal Trade Commission is taking aim at Amazon with the goal of breaking it into smaller components. That left investors clearly concerned, sending Amazon stock down somewhat in Wednesday afternoon trading.

The latest word out of Washington, from multiple sources talking to Politico, is that the lawsuit that could break up Amazon might hit courts as early as next week. The complaint around which the lawsuit is based is, actually, pretty sound based on what we've all been seeing for the last 10 years or so: the FTC believes that certain Amazon Prime practices essentially force merchants to use the advertising, logistics, and other services that Amazon provides, which doesn't do much for competition.

Should a court agree, several outcomes could follow. One-and potentially the most catastrophic-would be to break Amazon into several smaller companies, each with a different focus. Already, Amazon has been fighting off similar action in the U.K., where the Competition and Markets Authority has put Amazon through its paces in terms of its Marketplace platform. However, Amazon made overtures about changing some of those practices, and the CMA appears amenable so far. Even if the court case-or likely subsequent appeals-doesn't go Amazon's way, it may still be able to win a lesser win in the settlement. tipranks.com

FTC Chair Focused on Big Tech's 'Anti-Competitive Practices'
FTC chair says AI could "turbocharge" fraud, be used to "squash competition"
Federal Trade Commission Chair Lina Khan is leading the Biden administration's charge against massive tech companies allegedly looking to gobble up the competition.

One area Khan is focused on is artificial intelligence, which she believes is an emerging threat to the American consumer.

"We are seeing risks that AI could be used to turbocharge fraud and scams," she told CBS News.

"We're also looking to be vigilant to ensure that we don't see anti-competitive practices or unfair methods of competition where some of the larger firms that have an advantage in this market are not using that power to squash competition," she said. news.yahoo.com

Another Online Shopping Scam
Scammers are selling counterfeit stamps online. Here's how to spot the fakes
Stamp prices go up just about every year - now at 66 cents - and counterfeiters are hoping a deal will persuade you to buy fakes.

Side by side, the stamps are nearly identical, but the clerk pointed out a few differences. Stamps purchased from the United States Postal Service have clear perforations, and the paper is slightly darker.

The stamps purchased by Alexander arrived in a clear envelope with an email address of uspsale@outlook.com, which is not a post office email. And Alexander's credit card was charged by a company that was not the U.S. Postal Service.

Remember: The postal service said it never sells stamps at less than face value. The USPS does have equipment to detect fake postage stamps as mail is processed. If counterfeit stamps are detected, mail will be confiscated. wgal.com

Dish Network partners with Amazon to offer wireless services

Watch Moment Amazon Driver Dives Into Customer's Swimming Pool to Cool Off







ORC Task Force Makes Arrest
Chicago, IL: Man charged with ORC theft scheme involving home improvement stores
A man was charged with falsifying sales tax returns in exchange for gift cards as part of a retail theft scheme. Tyler Clark, 25, of Chicago was arrested on Wednesday by the Organized Retail Crime Task Force, in the 7400 block of South Dr. Martin Luther King Jr. Drive. Police said Clark was identified as one of the suspects who participated in the scheme. The crimes occurred at multiple home improvement stores - including one located in the 4500 block of South Western Avenue. He was placed into custody and charged with two felony counts including theft/unauthorized control greater than $500,000 to $1 million and continuing financial crimes enterprise cbsnews.com

Philadelphia, PA: Update: Leader of Multi-State Jewelry Theft Crew Sentenced to Over 6 Years' of Federal Imprisonment
United States Attorney Jacqueline C. Romero announced that Duanne Pierce, 60, of Philadelphia, Pennsylvania was sentenced to 77 months' imprisonment, 3 years of supervised release, and $606,394.60 in restitution and other penalties by United States District Court Senior Judge Cynthia M. Rufe for conspiring to transport stolen property across state lines and interstate transportation of stolen property. From May 2018 through February 2020, defendant Duanne Pierce led seven others in a conspiracy to commit 12 retail jewelry store thefts throughout the United States, transporting the stolen jewelry back to Philadelphia after the thefts, where the jewelry was generally resold to stores in the "Jewelers Row" section of the city. Pierce and his crew carried out these thefts all over the country, often committing multiple thefts from different jewelry stores in a single day.   justice.gov

San Jose, CA: Suspect identified in 8 Smash and Grab burglaries
The San Jose Police Department (SJPD) has made a significant breakthrough in apprehending suspects allegedly responsible for multiple commercial burglaries targeting smoke shops. According to the SJPD, the suspects primarily used stolen Kia or Hyundai vehicles to collide with the businesses, breach their entrance, and steal merchandise, causing significant property damage. Jose Cabellos, aged 25, has been identified as one of the main suspects involved in at least eight commercial burglaries in March and April 2023. However, the SJPD believes additional accomplices were involved, and detectives are now pursuing leads. On June 16, 2023, officers arrested Cabellos in San Jose. Though his arrest seemingly halted the crime spree, a disturbing new wave of burglaries following the same pattern struck in July 2023.  hoodline.com

Albuquerque, NM: Update: Woman accused of stealing more than $19K from stores takes plea deal
A woman suspected of being at the center of a shoplifting crime ring has taken a plea deal. Police arrested Athena Padilla last year after they said she and three others stole more than $19,000 worth of items from Kohl's and Target. Investigators said they would mob the store and leave all at once. Court records show Padilla faced nearly three dozen charges but pled guilty to nine including five shoplifting. She will be sentenced at a later date.  krqe.com

Upper Merion, PA: Man Steals More Than $1200 In Items From Home Depot

View ORC Archives

Case Goes Public?
Share it with the industry

Submit your ORC Association News

Visit ORC
Resource Center



Shootings & Deaths

Milwaukee, WI: Shooting, robbery, Armored Car Guard dies
Scott Bee, 55, of Waukesha died after he was shot July 13 during a Milwaukee robbery at North Shore Bank. Bee was working as an armored car guard. Police arrested a Milwaukee man, 31, who is suspected of shooting Bee, but as of Tuesday, July 25, when Bee died from his injuries, that man had not been charged Shortly after 8 a.m. on July 13, surveillance captured a man walking in an alley near the bank. A camera near the bank captured the gunshots as the man ran away and got into a waiting SUV. He dropped some money, an estimated $70,000, picked some of it up and then sped off. Bee, a Thillens armored truck guard, was shot multiple times. He and two other guards were putting money into an ATM.   fox6now.com

Laurinburg, NC: Man killed in shooting at Laurinburg gas station
Police in Laurinburg Thursday morning responded to a report of an unresponsive person inside a vehicle outside of a convenience store. Laurinburg officers responded to the store at McColl and Hasty Roads around 9:30. Laurinburg Police Chief Mitch Johnson says the person in the car is deceased and appears to have been assaulted. It was later learned the victim was found inside a car next to a car wash. The victim had a gunshot wound and was deceased in the driver's seat. Chief Johnson says Thomas and another male were involved in an argument, and witnesses reported hearing gunshots.   wpde.com

Memphis, TN: Man shot to death at Family Dollar
A man died after a shooting Wednesday night, according to the Memphis Police Department (MPD). At around 6:30 p.m., officers responded to a shooting call at a Family Dollar on Mendenhall, MPD said. One man was located and pronounced dead at the scene, police said. Police said they have one man detained.  fox13memphis.com

Houston, TX: Man found dead in vehicle after carjacking at W. Houston Whataburger drive-thru led to shooting
A man is dead after a carjacking in the drive-thru at a Whataburger sparked a shooting in west Houston, according to police. It happened around 5:30 a.m. Thursday in the 5800 block of Val Verde Street . Houston police said officers were responding to a reported carjacking at the Whataburger on Chimney Rock when they found a man shot inside of a car further down Val Verde. The man was rushed to the hospital, where he was later pronounced dead.  abc13.com

San Antonio, TX: Texas Truck Owner Tracked Down & Killed Suspect Thief at Mall
A confrontation over a stolen truck in San Antonio, Texas, has left one person dead and another in a critical condition in hospital. The shooting took place at South Park Mall, San Antonio, on Thursday, July 27 after the owner tracked his stolen vehicle to the mall, located at 2300 SW Military Drive. The owner confronted the man driving his vehicle and a woman passenger, San Antonio Police Chief William McManus told a press conference on Thursday. The owner ordered the pair to get out of the vehicle at gunpoint. They were made to sit on the ground beside the truck's tire while police were called. During the wait, the driver of the allegedly stolen vehicle, described by McManus as a "Ford truck", took out a gun from his waistband and fired at the vehicle owner, wounding him, the police chief said. The vehicle owner then fired shots in "self defense", according to McManus, killing the suspected thief. McManus said the woman passenger of the stolen vehicle was also injured by a gunshot.  newsweek.com

Fayetteville, NC: Shots fired inside Cross Creek Mall; suspect in custody
A man has been arrested following a shots fired incident inside the Cross Creek Mall early Wednesday afternoon, Fayetteville police said. Around 12:45 p.m. Wednesday, officers responded to reports of shots fired inside the mall. A preliminary investigation revealed that 51-year-old Michael William Floyd, of Hope Mills, got into a verbal altercation with an employee inside the food court, police say. Following the altercation, police say Floyd left the mall and came back with a handgun, firing one gunshot before the employee was able to disarm him. Floyd was then quickly taken into custody washout incident, Fayetteville police say. He's been charged with discharging a firearm in an enclosed space to incite fear, possession of firearm by a felon, second-degree kidnapping, assault by strangulation and assault with a deadly weapon.  cbs17.com

Houston, TX: Dad accidentally fires AR-15 in C-store, shooting his own child and another man
Police are looking for a man who they believe accidentally fired shots inside a Fifth Ward corner store, hitting two people, including a young boy who may be his own son. The shooting happened at the Friendly Store around 5:15 a.m. Thursday, Houston police said. Investigators said surveillance video shows the man pull up and drop off two kids, who then went into the store. The man then got out of his car with an AR-15 wrapped in a towel and walked into the store, too, HPD said. Soon after -- shots were fired. However, police say they don't think it was on purpose. They believe he accidentally fired the gun, panicked, and fired a few more rounds. The child who was shot is a boy between 7 and 10 years old, HPD said. The other boy wasn't hit. Police say ricochet rounds went out into the street and went through the car window of man driving by -- hitting him too. Both the young boy and the driver of the car were taken to the hospital in critical condition but are expected to survive, police said.  abc13.com

Winnipeg, Canada: Convenience store worker shot while confronting shoplifter
Officers found the 21-year-old employee with "life-threatening injuries" when they arrived at the Logan Avenue store near Arlington Street around 11:30 a.m. on Tuesday, the Winnipeg Police Service said in a Thursday news release.

Robberies, Incidents & Thefts

Columbia, MO: Man accused of robbery attempt at Conley Walmart
A Boonville man was arrested Wednesday night after a reported robbery attempt at a Columbia Walmart. Columbia police arrested Jon Whitlock, 38, on suspicion of stealing, according to CPD spokesperson Christian Tabak. Charges have not been filed as of Thursday morning. Police were called to the Conley Road Walmart around 8:20 p.m. for a report of a commercial robbery. A Walmart employee told police that the suspect handed them a note that demanded cash from the register. Police said the employee did not comply, and the suspect left the building. Officers were able to identify the suspect as Whitlock and took him into custody shortly after.  komu.com

Folsom, CA: Police track, apprehend 3 suspects in Walmart Armed Robbery
The combination of surveillance footage and vehicle tracking technology assisted Folsom Police in locating and apprehending three individuals suspected in Sunday night's armed robbery in the parking lot of the Folsom Walmart on Riley Street. Sunday evening, Folsom Police responded to Walmart for the report of an armed robbery. The victim stated three subjects followed him to the parking lot where they then held him at gun point and demanded that he hand over his money. Officers were able to obtain surveillance video from the store, and a vehicle description. Utilizing city traffic cameras, officers confirmed the license plate for the suspect vehicle. Detectives from the Folsom Police Special Investigations Unit (SIU) identified all three suspects from the surveillance video. Late Tuesday afternoon, Officers from Folsom Police (CCSU) located the suspected vehicle and detained the occupants. According to the police reports, officers learned that the remainder of the suspects were staying at a home on Witmer Drive.  folsomtimes.com

Straben Township, PA: Police investigate CVS armed robbery in Adams County
State Police are looking for the person who they say stole $2,000 after forcing entry and brandishing a firearm at a CVS in Adams County on July 25. According to police, the incident happened at about 7:08 p.m. at the CVS. Afterwards, police say the person fled by unknown means in an unknown direction.  abc27.com

Toronto, Canada: Criminals Escape With Bentley And Two Rolls-Royces In Brazen Car Theft
Police have released images of the suspects, with CCTV footage capturing them walking into the dealership. All three wore black clothing, with only surgical masks and sunglasses as a disguise. No additional vehicle details have been provided, but the thieves certainly picked some pricey motorcars. A quick search on several pre-owned car classified sites shows us a '22 Bentayga can retail for as much as $260,000. 2021 Dawn and 2020 Cullinan models are pricier still, with some selling for $500,000 and $390,000, respectively. It's difficult to determine the exact value of these cars, owing to their bespoke nature.  carbuzz.com

Bakersfield, CA: 1 suspect identified, arrested for alleged robbery and assault of employee in 2022 Costco robbery

Bloomingdale, IL: Two women, juvenile charged in burglary of Bloomingdale cellphone store



Auto - Shrewsbury, MA - Robbery
C-Store - Broward County, FL - Armed Robbery
C-Store - Asheville, NC - Armed Robbery
CVS - Straben Township, PA - Armed Robbery
Cellphone - Bloomingdale, IL - Burglary
GameStop - San Antonio, TX - Robbery
Gas Station - Lafayette, NY - Robbery
Gas Station - Houston, TX - Armed Robbery / Customer wounded
Hardware - Upper Merion, PA - Robbery
Jewelry - Deptford, NJ - Burglary
Jewelry - Southaven, MS - Robbery
Jewelry - Scottsdale, AZ - Robbery
Jewelry - Tacoma Park, MD - Burglary
Jewelry - Huntersville, NC - Burglary
Restaurant - Fayetteville, NC - Armed Robbery (Burger King)
Tobacco - St Mary's County, MD - Burglary
Tobacco - San Jose, CA - Burglary
Walmart - Austintown, OH - Robbery
Walmart - Folsom, CA - Armed Robbery
Walmart - Liberty Township, OH - Robbery        


Daily Totals:
• 14 robberies
• 6 burglaries
• 1 shooting
• 0 killed


Weekly Totals:
• 93 robberies
• 50 burglaries
• 4 shootings
• 2 killed

Click to enlarge map



None to report.

Submit Your New Hires/Promotions or New Position






Featured Job Spotlights


An Industry Obligation - Staffing 'Best in Class' Teams

Every one has a role to play in building an industry.
Filled your job? Any good candidates left over?
Help Your Colleagues - Your Industry - Build a 'Best in Class' Community

Refer the Best & Build the Best
Quality - Diversity - Industry Obligation


Director of Retail Solutions - North America
Denver, CO - posted April 5
This role will be focused on selling our SaaS retail crime intelligence platform by developing new prospects, and progressing Enterprise level prospects through our sales process. You will report directly to the VP of Retail Solutions - North America, and work alongside our Marketing, Partnerships and Customer Success team to grow our customer base...

Occupational Health & Safety Manager
Mount Horeb, WI - posted July 27
This role is responsible for examining the workplace for environmental or physical factors that could affect employee or guest health, safety, comfort, and performance. This role is also responsible for reducing the frequency and severity of accidents. To be successful in the role, you will need to work closely with management, employees, and relevant regulatory bodies...

Field Loss Prevention Manager
Nashville, TN - posted July 26
As a Field Loss Prevention Manager (FLPM) you will coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations. FLPM's are depended on to be an expert in auditing, investigating, and training...

Regional Asset Protection Manager
Baltimore, MD & Philadelphia, PA - posted July 10
As a Regional Asset Protection Manager, you will support Whole Foods Market's Northeast Region. This will be a total of 21 stores in the Baltimore, Philadelphia, Southern New Jersey and DC area. Be empowered to ensure that multiple stores operate efficiently and achieve our asset protection and safety goals...

Loss Prevention Auditor and Fraud Detection Analyst
Boston, MA - posted July 7
As a LP Auditor and Fraud Detection Analyst for Staples, you will conduct LP operational field audits remote, virtual and in person, within a base of 60 retail stores to ensure compliance to operational standards to drive operational excellence and preserve profitability. You will also train store managers on Key-Holder responsibilities, Inventory Control standards, Cash Office procedures, Protection Standards, Safety and Fraud trends...

Manager, Physical Security
Jacksonville, FL - posted July 7
Responsible for overseeing all aspects of the company's physical security strategy for retail stores, warehouses, and store support center and field offices. This includes responsibility for the capital expense and repair budgets, developing written specifications, layout and design for all systems and to ensure all installations and repairs are made to SEG standards...

Region Asset Protection Manager
Montgomery & Birmingham, Alabama - posted July 5
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Regional Manager, Loss Prevention (Western Territory)
Remote - posted June 28
The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigate and resolves all matters that jeopardize or cause a loss to the company's assets. Has ownership for all company related shrinkage programs in their assigned stores.

Regional Manager, Loss Prevention (Central Territory)
Remote - posted June 28
The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigate and resolves all matters that jeopardize or cause a loss to the company's assets. Has ownership for all company related shrinkage programs in their assigned stores...


Regional Director, LP & Safety (Midwest)
MN, MO, IL, KS, WI, MI, IN, or WA - posted June 27
We are looking for a Regional Director of Loss Prevention to join us in MN, MO, IL, KS, WI, MI, IN, or WA. You will develop, execute, and maintain shrink and shrink compliance initiatives. You will also conduct internal and external field investigations, loss control auditing, store safety programs, and compliance programs and audits...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here

View Featured Jobs   |   Post Your Job



Active listening is absolutely critical if you really expect to influence change or modify behavior. You've got to hear what they're saying before you can plan or expect to do virtually anything. And hearing what they're saying is not simply hearing the words it's all about hearing the meaning and the intentions behind the words. Because words have a tendency to hide the true meanings and beliefs. As truth is often cloaked in humor so is meaning hidden in words. With the number one obstacle being one's self hearing is often drown out by how we want others to view us. So if you can leave your self at the door so to speak you can then begin to focus on hearing what they're saying.

Just a Thought,

We want to post your tips or advice... Click here


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    downing-downing.com    /    Advertise with The D&D Daily