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Addressing Unique Retail Challenges - Part
5
Guest on associate violence has become part
of retail security and loss prevention
By
Sean Foley - SVP, Customer Success at
Interface Systems
Taking a Bite Out of ORC
The rise in ORC in the United States is attributable to many factors, starting
with the reality that no federal law prevents this type of activity, and some
states have decriminalized low-level offenses. Lynda Buel, president of security
consulting firm SRMC told CNN that "For the low-level criminal, the benefit far
outweighs the risk, since the threshold for a misdemeanor offense is $950 --
meaning that a person can steal up to that amount and only be charged with a
misdemeanor."
With law enforcement stretched thin, the chances of being apprehended are low.
If apprehended, perpetrators can post low bail or signature bond, and charges
are often dropped if the merchandise value is under felony level. Even if
prosecuted and convicted, perpetrators rarely receive jail time. With the many
online platforms available to sell stolen items, the profitability of this crime
is substantial. Large ORC crews in some locales have netted in excess of $1M in
illicit profits.
With
such an endemic problem, we need to bring multiple tools to the battle.
Technology including AI-based cameras, automatic license plate readers (ALPR)
and even facial recognition software can help coordinate efforts and lead to
successful prosecution of these repeat offenders. Automated voice-down
announcements can convey a constant security presence and increased risk to
"boosters" to skip that particular business and move on to easier prey.
While retail loss prevention specialists face new and evolving threats, there
are technology solutions and best practices that can diminish losses by
deterring would-be thieves through a more proactive and automated response to
potential threats. Whether it is internal shrink or organized theft, there are
multiple new options available to mitigate losses while protecting employees.
securitytoday.com
The next
International Association Of Interviewers (IAI) Southeast
Chapter Meeting will be held in Atlanta, GA at The Home Depot
Headquarters on August 1, 2023 from 12:30PM- 4:30PM EST. Our
featured speaker will be Wayne Hoover, Senior
Partner-Wicklander-Zulawski & Associates and Advisory Board
Chair-International Association of Interviewers (IAI), who will
educating us on the latest updates for the W-Z interviewing method.
Other guest speakers will include a Cobb County detective and GROC
with lunch being provided by ALTO. Register now and join us for our
first meeting in Atlanta.
Space is limited
so please
click here to register now
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Retailer secures ORC
suspect arrest, return of missing minor
AP pros use proactive face matching to stop
notorious booster
Here's a FaceFirst client ORC win that dovetails with recent news coverage about
missing and exploited children and teens.
When a known ORC booster walked into a retailer's store, FaceFirst instantly
notified the designated ORC investigator. The investigator and the ORC AP team
acted immediately. Within 90 minutes, their actions led to the suspect's arrest,
the recovery of goods worth thousands of dollars, and the eventual safe return
of a missing minor.
The
case started when investigators identified a man as a prolific ORC booster in
May 2022. The man was involved in numerous larcenies at various client locations
and other retailers, but he had not been apprehended during any of those
incidents. Investigators enrolled him as a known offender in the retailer's
custom database.
When the man returned to one of the retailer's stores, the FaceFirst system
matched his enrolled face and sent a notification email to the designated
investigator. The investigator immediately notified the ORC AP team of the known
offender's presence. The man left that store, but within half an hour he entered
another of the retailer's locations. There, the AP team observed the man and an
unknown young woman concealing large amounts of health and beauty products.
The AP team confirmed the FaceFirst match-combining powerful artificial
intelligence with human oversight-and called the police. When the two
individuals left the store with concealed products valued at $1,428.91, officers
detained them. They found thousands of dollars worth of stolen goods from other
retailers.
Subsequent investigation revealed the man also had an outstanding warrant for
first-degree burglary. Details about various judicial proceedings against the
man are pending. Investigators identified the young woman as a minor who was 12
years old when reported missing in April 2021. There had been no leads on her
whereabouts until this incident. Local authorities removed the minor, made
appropriate notifications, and arranged for her return to her guardians.
FaceFirst's face matching technology alerts retailers instantly when known
threats enter their stores, providing both life safety and loss prevention
advantages. Calculate the risks of being caught unaware
when
a known offender enters your store. If you knew there was a proven
solution to keep your valued customers and associates safer from violent
offenders and prevent loss, would you implement it? The real risk is answering
no. FaceFirst's solution is fast, accurate, and scalable-take action today at
facefirst.com.
The U.S. Crime Surge
The Retail Impact
Using 'Smart
Surveillance' to Curb Crime & Shrink
Actively Engaging in Loss Prevention With Forensic Data Analysis
Crest Foods discovers that 'smart
surveillance' technology can help
Loss
prevention has long been a looming giant in the retail world, but now it's
no longer being shrugged off as the cost of doing business. Retailers everywhere
are actively seeking out solutions, because for some,
allowing shrinkage, theft and other losses to actively cut into profits year
after year is unacceptable - it doesn't just take money out of the
pockets of the retailer; enough loss could also affect the customer.
In the United States alone in 2021, there was an estimated
$94.5 billion in losses, increasing more than $4 billion from the year
before. Due to this overwhelming number, it's no wonder that
45% of organizations opted to increase their loss prevention budgets in 2022.
This isn't just about loss prevention, either. While maintaining the bottom line
is an important part of operating a business, so is the safety and security of
customers and employees. If criminals are allowed to run amok in a store, safety
concerns could result in retailers losing patrons.
Using Resources More Efficiently
Improving security starts with knowing how to allocate available resources
effectively. Businesses should also consider technology options for further
analysis that can augment these loss prevention elements.
Until recently, loss prevention analysis was described as
"a data desert" because of the limited ways to truly track where shrinkage
and loss were occurring. Fortunately, with the impressive advancements in
smart surveillance technology, the answer to the "data desert" may finally be at
hand.
Real-World Applications
One retailer currently leveraging surveillance technology is
Crest Foods, a
family-owned business that oversees 10 grocery store locations across Oklahoma.
Outdated systems, growing security concerns and a desire to keep costs low for
its customers led Crest Foods to finally make the decision to upgrade from
analog cameras to a
modern smart surveillance camera system.
Today, the retailer has deployed nearly 1,300 cameras throughout its grocery
stores. Though that number may seem high for 10 stores, cameras range from
multisensor panoramic cameras to mini-dome cameras to 4K bullet cameras.
Each camera serves a different type of situation, and without that variety,
Crest Foods wouldn't have access to the types of data needed to accurately
conduct forensic analysis. Crest Foods sought to protect not just the
merchandise in its stores, but also the perimeter outside each store -
protecting customers who are entering and exiting.
Additionally, using cameras, the store's warehouse management has been able to
pinpoint unsafe working habits and environments, and immediately get to the
bottom of the issue.
progressivegrocer.com
Police & Businesses Using Real-Time Camera
Monitoring to Fight Crime
Law enforcement will have real-time access to video
feeds from partner businesses
MPD kicks off real-time video camera monitoring with businesses
The Memphis Police Department is celebrating the kick-off of its Connect
Memphis camera integration program with business partners in the city.
Through the Connect Memphis program, which officially launched July 1,
law enforcement will have real-time access to video feeds
from businesses that have integrated their cameras. Businesses and
homeowners also have the option of registering their cameras so law enforcement
knows where they're located and request access if needed.
MPD Chief Cerelyn "C.J." Davis said other cities have used the model, and
that it speeds up investigations and response processes.
At that time, businesses, including Wiseacre Brewing Co. Downtown, a downtown
law firm and a mini market at South 2nd Street and Madison Avenue, had
already registered their cameras.
'They understand what is happening before they get on
scene'
Those monitoring the Real Time Crime Center can view the footage, or an
officer can pull it up on their laptop. They also can share the video feed with
team members.
"They understand what is happening before they get on scene, as well as
the ability in an investigation to be able to roll back to tape maybe five
minutes what was going on on scene prior to that 911 call," Taylor said.
Buster's Liquors & Wine, which has had two break-ins this year, has integrated
its cameras, said Patty Smith, the store's office manager. She hopes Buster's
participation in Connect Memphis will help police respond more quickly in the
event of another break-in.
Joe Oakley, MPD's deputy chief of IT, said he is looking forward to recruiting
more businesses and homeowners to this program.
"We're very excited about it," Oakley said. "And we want to partner with our
homeowners as well as our businesses so we can put a dent in our crime in
this city and keep our officers and also our citizens safe."
dailymemphian.com
Retail Crime Across the Pond is 'Out of
Control'
Almost 1,000 incidents each day in the first six
months of 2023 -- a 35% surge
Criminal gangs with a 'freedom to loot' drive spiralling store crime
Out of control levels of crime could deprive
communities of their local stores, Co-op warns
Retail crime surges to record levels with repeat offenders and criminal gangs
operating exempt from consequences, new data released by Co-op reveals
Thursday.
Co-op records highest ever levels of retail crime, shoplifting and
anti-social behaviour with almost 1,000 incidents each
day in the six months to June (2023), a 35% YOY increase. Many
Police forces do not prioritise retail crime with FOI revealing average
71% of serious retail crime not responded to by Police.
Criminals have 'freedom to loot' with rampant
levels of out-of-control crime predominantly committed by repeat and prolific
offenders, with drug or alcohol addictions and, local organised criminal
gangs, among the main drivers of offending.
Calls for urgent change in Police response and for all Forces to target repeat
and prolific offenders to reverse the existing environment in many cities where
criminal gangs operate, exempt from consequences.
With one inner city London store 'looted' three times in a single day,
Co-op warns that this level of out-of-control crime is
unsustainable and could even see some communities become a no-go area for local
stores. The convenience retailer calls on all police forces and crime
commissioners to target prolific offenders and local organised criminal gangs to
reverse the existing environment in many cities where they operate without
fear of being caught or charged.
Reports show that almost two-thirds (63%) of crime is
driven by repeat and prolific offenders, with drug or alcohol
addictions and, local organised criminal gangs, among the main drivers of
offending. Yet a Freedom of Information request by Co-op has highlighted that
Police failed to respond in 71% of serious retail crimes reported. With some,
according to their own data, not responding to nine in ten serious incidents
reported.
co-operative.coop
RELATED: Dramatic rise in 'looting' and staff abuse
at Co-op shops in past year
Security Guard Fined Over Deadly Walgreens
Shooting
State agency fines Walgreens security guard who killed Banko Brown
A
state agency has fined Michael Earl-Wayne Anthony, the security guard who
shot and killed Banko Brown in April, $1,500 for violating
several security guard rules set by the state.
The California Bureau of Security and Investigative Services said that on the
day of the shooting, April 27, Anthony wore a sweatshirt that did not include
the required patches identifying him as a private security officer and did not
identify the company he was employed by. He also carried an exposed
firearm without wearing the appropriate uniform identifying him as a private
security guard.
In addition, the state found that on the day of the shooting, Anthony was
carrying a concealed firearm in a pouch on the vest he was wearing over his
sweatshirt, without a concealed firearm permit.
If Anthony does not pay the citation within 30 days, he could face further
disciplinary action, according to the bureau.
The fatal encounter between Anthony and Brown occurred downtown at the Walgreens
located at 825 Market St. District Attorney Brooke Jenkins declined to press
charges against Anthony, saying prosecutors did not believe they could
disprove claims that Anthony believed he was acting in self-defense when he shot
Brown.
Kingdom Group Protective Services, the security company that employed Anthony
and was contracted by Walgreens, was fined $5,000 July 13 by the bureau
for failing to submit an incident report within seven days after the shooting
notifying that Anthony had used a gun. Following the public outcry surrounding
the shooting, Walgreens cut ties with the security company, which is
based in Manteca.
sfchronicle.com
States Ranked by Mass Shooting Rates
How rates of mass shootings vary by state, mapped
Washington, D.C., and Louisiana had the
highest rates of mass shootings per capita from 2014 to 2022, while Hawaii and
North Dakota were the only two with zero.
More than
half of all mass shootings in the U.S. since 1966 have taken place in the
last 20 years. From 2014 to 2022, the U.S. saw around 4,000 mass shootings,
resulting in around 21,000 deaths or injuries, according to a study
published Wednesday in the journal JAMA Network Open.
Louisiana had the highest rate of mass shootings per capita of any state,
the study found: around 4.3 shootings for every 100,000 people. The rate in
Washington, D.C., was even higher - 10.4 shootings for every 100,000 people
- though it is a city, not a state.
Hawaii and North Dakota were the only two states that did not see any mass
shootings over the nine years studied.
Overall, mass shooting rates were highest in Southeastern states such as
Alabama, Kentucky, Maryland, Mississippi, South Carolina
and Tennessee.
Barnard's research found that social-related mass shootings - those that
occurred at a bar, club or house party - were the most common category,
making up around 27% of mass shootings from 2014 to 2022. Another 16% were
crime-related, meaning they involved gangs, drugs, armed robbery, carjacking,
murder, suicide or home invasion.
nbcnews.com
Is San Francisco a "Derelict Zombie
Apocalypse" -- Or is it Just Hype?
San Francisco's crime problem is 'exaggerated,' Chris Cuomo says
KRON4 News Anchors Darya Folsom and James Fletcher spoke with Cuomo Thursday
morning about what he dug up on San Francisco's crime and public image problems.
"Obviously, San Francisco has been in the crosshairs of national scrutiny.
The problem, I believe, is being exaggerated, but more importantly,
misunderstood. People twist reality to their own agenda. We got to be afraid of
twisting data, and we have to be afraid of simple solutions to complex problems.
And crime is at the top of the list (for) complex problems," Cuomo said.
Cuomo said that "hype" is fueling conversations around crime. Cuomo blasted
public officials, such as mayors, who chose to "duck" tough conversations.
San Francisco Mayor London Breed has focused her energy in 2023 on improving San
Francisco's embattled public image as a city. The city weathered a public
relations firestorm over its
downtown turning into a "ghost town." And Elon Musk went as far as calling
San Francisco a "derelict
zombie apocalypse."
kron4.com
San Francisco Goes on Police Hiring Spree as
Mayor Gets Tough on Crime
New San Francisco police hires reach three-year high, Mayor Breed says
After long sounding the alarm that San Francisco public safety was suffering due
to a dire shortage of police officers, Mayor London Breed's administration is
starting to see signs that ranks of city law enforcement might finally be
turning a corner.
The Police Department's latest class of recruits is the largest the city has
seen in three years and job applications have hit a five-year high,
according to Breed's office. Twenty-eight people are enrolled in the most recent
Police Academy class that started six weeks ago, compared to just six who are in
the previous class that will soon graduate, officials said.
Interest in joining SFPD has grown at a time when Breed
has embraced a tough-on-crime strategy to tackle the city's open-air
drug markets. Breed has pushed the city to hire more police officers and raise
the pay for recruits. She has also directed police to arrest some drug users in
an attempt to force them into treatment and opened a command center for law
enforcement agencies to coordinate their responses to public drug dealing.
sfchronicle.com
Homicides, Robberies & Burglaries Down -
Larceny Flat - Property Theft Up
Albuquerque PD show which crimes have increased & which have fallen in 2023
Homicides are down 22% over the first five
months of 2023 compared to the same time last year. Robbery is also down in
2023, according to the APD data. Last year, January and February alone saw
nearly 400 robberies, the data shows. In 2023, those two months saw fewer than
150 robberies.
Burglary, breaking and entering, and motor vehicle theft have also seen
decreases this year, the data shows. Vehicle theft is down 14%, APD says.
Burglary - breaking and entering - are down 16%.
Not everything is trending down, however. Vandalism, damage, and larceny
offenses are essentially similar to last year. Stolen
property offenses are up 11%, according to APD. Weapons violations
are up 30%, the data shows.
krqe.com
Video: San Francisco mayor talks crime in her city
Oakland residents fed up with rising crime
Facial Recognition's Rapid Expansion Continues
More respondents are using biometrics for security
functions
Most US, UK execs on-board for biometrics, only 15% have no adoption plans
Biometric tech use is growing fast-64% of
U.S. and 59% of U.K. executives say their organizations now use facial
recognition, fingerprints, and other biometric data.
A
survey by law firm Womble Bond Dickinson indicates that six out of 10
companies in the United Kingdom and the United States have incorporated
biometrics into their businesses.
The report surveyed 205 executives and found that 64 percent of those in the
U.S. and 59 percent in the UK use biometrics. Only 14 percent of U.S.
executives and 20 percent of UK executives surveyed said they are not using
biometric data and do not plan to. Nearly half of respondents occupied the
C-suite.
Of those gathering biometric data, a majority (53 percent) collected
fingerprints. They also are collecting facial (34 percent), voice
(32 percent), iris (28 percent) and ear (8 percent) data.
More respondents are using biometrics for security
functions. Other uses include initial identification or
authentication, payment and other security functions.
When it comes to regulations, a prime business concern in many industries, the
UK is further along in acclimating to biometrics rules than the U.S. The
UK adopted the General Data Protection Regulation in 2018.
While there isn't a GDPR equivalent in the U.S., some states have passed
related laws.
Womble Bond Dickinson's 2023 "Global Data Privacy Law Survey Report" draws on
responses from more than 200 executives in the U.K. and the U.S., nearly half of
whom are C-suite executives. The survey was completed by 205 business leaders
who represent 22 industries and play either a leading or supporting role in
data privacy issues.
biometricupdate.com
securitymagazine.com
Dollar General Employees Threatened & Coerced
Over Union Activity
Dollar General threatened to close store if employees voted for a union
To prevent employees at a Connecticut store
from unionizing, Dollar General engaged in "hallmark unfair labor practices," an
NLRB administrative law judge held.
Dollar
General violated federal labor law
when corporate officials threatened to close a Connecticut store if
employees voted for a union, illegally surveilled their actions and fired a
pro-union employee, an administrative judge for the National Labor Relations
Board opined in Dolgen Corp. and United Food and Commercial Workers, Local 371.
Per the July 17 ruling, within days of the union filing a petition with the NLRB
to represent store employees, four corporate officials - including the chief
people officer and the senior director of labor relations - arrived at the store
and stayed until the union election. One official allegedly told a worker she
could become a store manager but warned that another store closed after
employees voted for a union, according to the record. The officials also
kept a running list of who favored union representation and fired an employee
they allegedly believed was influencing others to support the union,
administrative documents indicated. The NLRB's general counsel charged the
company with interfering with, restraining and coercing employees in the
exercise of their rights under the National Labor Relations Act.
Following a hearing, the judge upheld the charges. "Respondent clearly
violated Section 8(a)(1) in sending these individuals to Barkhamsted to
observe union activity if it occurred or to inhibit employees from engaging in
union activity," he said. Their actions were part of a corporate-wide policy to
deter employees from exercising their NLRA rights and constituted "blatant
hallmark unfair labor practices," the judge concluded. He ordered Dollar General
to reinstate the fired employee and compensate him for any loss of earnings and
other benefits. The company must also distribute an electronic notice of NLRA
rights to all employees in the U.S., post a hard copy of NLRA rights at stores
canvased by the union and abide by a broad cease-and-desist order.
Employees
have the right under Section 7 of the NLRA to unionize, join together to
advance their interests as employees and to refrain from such activity,
according to an NLRB guidance.
hrdive.com
New OSHA Data Rule for 'High-Hazard' Employers
OSHA Plans to Expose Your Injury Data
New rule will reveal sensitive company
information to tort lawyers and union organizers.
If
allowed to stand by the courts, a rulemaking issued recently by the Occupational
Safety and Health Administration (OSHA) will require employers to expose
their reported accident illness and report data on the Internet, making it
available to union organizers, personal injury lawyers, and their competitors.
Scheduled to largely take effect on Jan. 1, 2024, It applies to employers
with 100 or more workers in industries the agency defines as "high hazard,"
although
the list of these industries that OSHA provides appears to cover very nearly
every employer in America today. Employer attorneys advise covered organizations
to begin preparing now for next year's reporting requirements.
Under the rule, these employers must electronically submit information from
their Form 300-Log of Work-Related Injuries and Illnesses, and Form 301-Injury
and Illness Incident Report to OSHA once a year. Businesses in named
high-hazard industries that have 20 or more employees are still required each
year to submit electronically their OSHA Form 300A Summary of Work-Related
Injuries and Illnesses.
OSHA's top administrator Doug Parker explained, "Congress intended for the
Occupational Safety and Health Act to include reporting procedures that would
provide the agency and the public with an understanding of the safety and
health problems workers face, and this rule is a big step in finally
realizing that objective."
ehstoday.com
In Case You Missed It: The Biggest LP
Rollout of 2023
200 New AP Job Listings Company-Wide
Jewel-Osco looking to add loss prevention positions chainwide
The regional grocer posted nearly 200 job
listings last week for asset protection specialists, indicating a company-wide
initiative to bolster theft deterrence in its stores.
Jewel-Osco is looking to onboard 187 asset protection specialists,
according to a slew of LinkedIn job postings that went up last week.
The high number of listings and the variety of locations hiring for the position
signifies a chainwide initiative for the Albertsons-owned retailer to bolster
its loss prevention efforts.
As theft continues to escalate, many grocers are working to establish loss
prevention teams, hiring experts to work with law enforcement and to identify
repeat offenders and detect theft patterns.
An asset protection specialist for the grocer would focus on "preventing loss
and controlling shrink by monitoring various areas of the fraud, compliance
discrepancies, and other related activities," according to Jewel-Osco's
LinkedIn job postings.
grocerydive.com
Bypassing AI in Job Applications
Job applicants are battling AI résumé filters with a hack
'White fonting' is used to bypass AI and
other tech filters. But is it cheating?
"White fonting" in recent years has garnered renewed interest across
social media like TikTok with influencers suggesting that it will make a big
difference for job hunters. It's also ruffled the feathers of many recruiters
who have publicly denounced it.
The concept is simple: Copy a list of relevant keywords or the job
description itself, paste it in a résumé and change the font color to white.
The hope is that AI bots or digital filters in applicant tracking systems read
the white text and surface the résumé for human review. Because keywords are in
white, the résumé will look normal to human reviewers.
The practice's revival comes at a time when many job seekers are finding it
difficult to get hired. The U.S. labor market has tightened, the volume of
job applications has exploded with new easy-to-apply processes and employers are
increasingly turning to technology, including artificial intelligence, for help.
But employment experts say the shortcut is risky.
washingtonpost.com
UK loses 6,000 storefronts in five years
New owner to relaunch Bed Bath & Beyond in August
Tractor Supply to expand its footprint, aiming for 3K nationwide
Boston Market sued for $11.3 million over unpaid bills
Senior LP & AP Jobs
Market
Director of Security, Safety and Loss Prevention job posted for Perry Ellis
International in Miami, FL
Under
general direction, manages activities relating to safeguarding the security and
safety of company assets, employees, invitees and others; prioritizes tasks;
administers and monitors security policies, procedures and safety programs;
complies with federal, state and local legal regulations; and exercises
independent judgment in the course of carrying out overall responsibilities and
other activities as assigned.
vizi.vizirecruiter.com
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RH-ISAC Summit | Featured Speakers Preview
October 2-4 | Dallas, TX
The
RH-ISAC Cyber Intelligence
Summit delivers a robust agenda featuring prominent thought leaders
providing perspective on cyber threats and challenges impacting the retail and
hospitality industries. Here's a snippet of our speaker line-up:
•
Deneen DeFiore, United Airlines
•
Keren Elazari, The Friendly Hacker
•
Marc Varner, Lowe's
•
Ngozi Eze, Levi Strauss & Co.
•
Ryan Miller & Leah Schwartzman,
Target
•
Paul Suarez, Casey's General Stores
•
Dan Holden, BigCommerce
•
Tyler Compton, Aaron's, Inc.
•
Jason Goodman, Marriott
•
Henry Valentine, T-Mobile
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Key Partnership to Boosting Cybersecurity
CEO and CISO: a critical partnership for data management
Navigating a complex and rapidly evolving
business landscape - especially in times of economic uncertainty - requires
today's senior business leaders to be agile, forward-thinking and adaptive.
Senior
executives must devote more attention than ever before to cybersecurity.
The exponential growth of data and increase in cyberthreats - from ransomware
attacks to large-scale data breaches - threaten business imperatives. In such a
fraught environment, the chief executive officer (CEO)
needs a partner in guiding and defending the company's assets. The chief
information security officer (CISO) is poised for the role.
The CEO and CISO, working together, can master the two essential components of
an effective cybersecurity strategy: data management and risk mitigation.
•
Data management requires implementing robust policies and procedures that
govern data collection, use, storage, and sharing. Effective data management
ensures that data is accurate, consistent and secure while complying with
relevant regulations and legal obligations. According to the
2023 Data Breach Investigations Report from Verizon, "83% of breaches are
initiated by external attackers looking for quick financial gain." Adds
VentureBeat, "Smash-and-grab attacks on customer and financial data are
commonplace, with ransomware the weapon of choice.
•
Risk mitigation is dependent on data visibility. When you have sharper
insights into where your data resides, your organization is better positioned to
mitigate data security risks. Better insights into your organization's data
security landscape will help you better navigate the cybersecurity landscape,
bolster your data security and risk mitigation measures, prioritize
cybersecurity investments, and comply with regulatory requirements - all
critical for doing business today.
Data visibility helps improve data resiliency and the ability to recover and
continue operations in the face of disasters or cyberattacks that could result
in data loss. An organization's data resiliency is built on a solid data
governance foundation. Clear guidelines for data management will help identify
and mitigate potential risks and vulnerabilities.
securityinfowatch.com
H1 2023 Data Breach Report:
ITRC Tracks Record-Setting Number Compromises in Q2
The Identity Theft Resource Center (ITRC) has released its U.S. data breach
findings for the first half of 2023. According to the analysis, there were 951
publicly-reported data compromises in the Quarter, a 114 percent increase
compared to the previous Quarter (445 compromises). It is the most breaches
the ITRC has tracked in a single quarter.
Through the first half of the year, the ITRC has tracked 1,393 compromises,
higher than the total compromises reported every year between 2005 and 2020
except for 2017. This puts 2023 on pace to set a record for the number of data
compromises in a year, passing the all-time high of 1,862 compromises in 2021. Some
of the other highlights in the report include:
Helping CISOs Measure
Cybersecurity Strengths & Weaknesses
SeeMetrics launches Security Performance Boards to help CISOs measure
cybersecurity effectiveness
Cybersecurity performance measurement boards
cover vulnerability management, endpoint protection, identity management,
awareness, and incident response.
Cybersecurity performance management platform SeeMetrics has announced the
launch of Security Performance Boards to help CISOs measure the cybersecurity
effectiveness of technologies, processes, and people. The boards draw
cybersecurity performance assessment from an organization's operational stack,
providing a centralized, business-aligned view of measurements, metrics, and key
performance indicators (KPIs) to support a proactive and preventative approach
to detecting emerging risks and gaps, the firm said in a
press release. Among SeeMetrics' Security Performance Boards are
vulnerability management, endpoint protection, identity management, email
security, security awareness, and incident response, it added.
Metrics can be of significant value to CISOs and their organizations in
gauging and improving their security posture, pinpointing areas of strength and
weakness. They can also be
useful when presenting to corporate boards, providing security leaders
data-driven, quantifiable evidence to explain the value of security programs as
well as support requests for things like increased security budget and
resources. "Security performance metrics are invaluable tools to assess,
communicate, and improve the security posture of organizations," Frank Kim,
fellow at the SANS Institute and lead of the Cybersecurity Leadership
Curriculum, tells CSO. "Leveraging these metrics empowers the CISO to make
data-driven decisions, strengthen security measures, and align security efforts
with overall business goals."
csoonline.com
How CISOs Can Avoid Legal Trouble
Enterprises should layer-up security to avoid legal repercussions
The role of CISO these days requires a strong moral compass: You have to be the
one speaking up for the protection of customer data and be ready to handle
uncomfortable situations such as pressure to downplay an actual breach. Do we
admit that a data breach has occurred or just call it a system glitch that
caused some minor accidental data visibility? CISOs are tasked with crucial,
timely decisions to avoid legal repercussions.
Adding to that pressure, recent legal discourse around cybersecurity breaches
has focused on whether the company or individual in charge had done enough to
protect the company and customer data from cyberattacks in the first place,
as well as how they handled any notification to affected customers. There have
even been
high-profile court cases involving CISOs who oversaw the response to a
breach in which the CISOs themselves faced legal consequences.
There is clearly a focus on ensuring companies and CISOs exhibit due care in
protecting their clients' data. This requires enterprises and smaller and less
mature organizations alike to take a new look at their multiple layers of
defense and ensure that each layer is implemented appropriately.
helpnetsecurity.com
Cryptojacking soars as cyberattacks increase, diversify
Digital threat actors are adopting evolving tactical
behaviors, opting for different types of malicious attacks compared to previous
years, according to SonicWall.
A step-by-step guide for patching software vulnerabilities
Top cybersecurity tools aimed at protecting executives |
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The Consequences of Breaking Up Amazon
A Broken Amazon? The FTC Might Do It
Right
now, there are hundreds-if not thousands-of former small business owners
lamenting that they lost their businesses and downtown shops to Amazon.
However, Amazon's primacy may not last much longer as
the Federal Trade Commission is taking aim at Amazon with the goal of breaking
it into smaller components. That left investors clearly concerned,
sending Amazon stock down somewhat in Wednesday afternoon trading.
The latest word out of Washington, from multiple sources talking to Politico, is
that the lawsuit that could break up Amazon might hit courts as early as next
week. The complaint around which the lawsuit is based is, actually, pretty
sound based on what we've all been seeing for the last 10 years or so: the FTC
believes that certain Amazon Prime practices essentially force merchants to use
the advertising, logistics, and other services that Amazon provides, which
doesn't do much for competition.
Should a court agree, several outcomes could follow. One-and potentially the
most catastrophic-would be to break Amazon into several smaller companies, each
with a different focus. Already, Amazon has been fighting off similar
action in the U.K., where the Competition and Markets Authority has put
Amazon through its paces in terms of its Marketplace platform. However, Amazon
made overtures about changing some of those practices, and the CMA appears
amenable so far. Even if the court case-or likely subsequent appeals-doesn't go
Amazon's way, it may still be able to win a lesser win in the settlement.
tipranks.com
FTC Chair Focused on Big Tech's
'Anti-Competitive Practices'
FTC chair says AI could "turbocharge" fraud, be used to "squash competition"
Federal Trade Commission Chair Lina Khan is leading the Biden administration's
charge against massive tech companies allegedly looking to gobble up the
competition.
One area Khan is focused on is artificial intelligence, which she believes is
an emerging threat to the American consumer.
"We are seeing risks that AI could be used to turbocharge fraud and scams," she
told CBS News.
"We're also looking to be vigilant to ensure that we don't see
anti-competitive practices or unfair methods of competition where some of the
larger firms that have an advantage in this market are not using that power
to squash competition," she said.
news.yahoo.com
Another Online Shopping Scam
Scammers are selling counterfeit stamps online. Here's how to spot the fakes
Stamp prices go up just about every year - now at 66 cents - and
counterfeiters are hoping a deal will persuade you to buy fakes.
Side by side, the stamps are nearly identical, but the clerk pointed out a few
differences. Stamps purchased from the United States Postal Service have clear
perforations, and the paper is slightly darker.
The stamps purchased by Alexander arrived in a clear envelope with an email
address of uspsale@outlook.com, which is not a post office email. And
Alexander's credit card was charged by a company that was not the U.S. Postal
Service.
Remember: The postal service said it never sells stamps at less than face value.
The USPS does have equipment to detect fake postage stamps as mail is
processed. If counterfeit stamps are detected, mail will be confiscated.
wgal.com
Dish Network partners with Amazon to offer wireless services
Watch Moment Amazon Driver Dives Into Customer's Swimming Pool to Cool Off |
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ORC Task Force Makes Arrest
Chicago, IL: Man charged with ORC theft scheme involving home improvement stores
A man was charged with falsifying sales tax returns in exchange for gift cards
as part of a retail theft scheme. Tyler Clark, 25, of Chicago was arrested on
Wednesday by the Organized Retail Crime Task Force, in the 7400 block of
South Dr. Martin Luther King Jr. Drive. Police said Clark was identified as one
of the suspects who participated in the scheme. The crimes occurred at multiple
home improvement stores - including one located in the 4500 block of South
Western Avenue. He was placed into custody and charged with two felony counts
including theft/unauthorized control greater than $500,000 to $1 million and
continuing financial crimes enterprise.
cbsnews.com
Philadelphia, PA: Update: Leader of Multi-State Jewelry Theft Crew Sentenced to
Over 6 Years' of Federal Imprisonment
United States Attorney Jacqueline C. Romero announced that Duanne Pierce, 60, of
Philadelphia, Pennsylvania was sentenced to 77 months' imprisonment, 3 years
of supervised release, and $606,394.60 in restitution and other penalties by
United States District Court Senior Judge Cynthia M. Rufe for conspiring to
transport stolen property across state lines and interstate transportation of
stolen property. From May 2018 through February 2020, defendant Duanne Pierce
led seven others in a conspiracy to commit 12 retail jewelry store thefts
throughout the United States, transporting the stolen jewelry back to
Philadelphia after the thefts, where the jewelry was generally resold to stores
in the "Jewelers Row" section of the city. Pierce and his crew carried out these
thefts all over the country, often committing multiple thefts from different
jewelry stores in a single day.
justice.gov
San Jose, CA: Suspect identified in 8 Smash and Grab burglaries
The San Jose Police Department (SJPD) has made a significant breakthrough in
apprehending suspects allegedly responsible for multiple commercial burglaries
targeting smoke shops. According to the SJPD, the suspects primarily used stolen
Kia or Hyundai vehicles to collide with the businesses, breach their entrance,
and steal merchandise, causing significant property damage. Jose Cabellos, aged
25, has been identified as one of the main suspects involved in at least eight
commercial burglaries in March and April 2023. However, the SJPD believes
additional accomplices were involved, and detectives are now pursuing leads. On
June 16, 2023, officers arrested Cabellos in San Jose. Though his arrest
seemingly halted the crime spree, a disturbing new wave of burglaries following
the same pattern struck in July 2023.
hoodline.com
Albuquerque, NM: Update: Woman accused of stealing more than $19K from stores
takes plea deal
A woman suspected of being at the center of a shoplifting crime ring has taken a
plea deal. Police arrested Athena Padilla last year after they said she and
three others stole more than $19,000 worth of items from Kohl's and Target.
Investigators said they would mob the store and leave all at once. Court records
show Padilla faced nearly three dozen charges but pled guilty to nine including
five shoplifting. She will be sentenced at a later date.
krqe.com
Upper Merion, PA: Man Steals More Than $1200 In Items From Home Depot
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Shootings & Deaths
Milwaukee, WI: Shooting, robbery, Armored Car Guard dies
Scott Bee, 55, of Waukesha died after he was shot July 13 during a Milwaukee
robbery at North Shore Bank. Bee was working as an armored car guard. Police
arrested a Milwaukee man, 31, who is suspected of shooting Bee, but as of
Tuesday, July 25, when Bee died from his injuries, that man had not been charged
Shortly after 8 a.m. on July 13, surveillance captured a man walking in an alley
near the bank. A camera near the bank captured the gunshots as the man ran away
and got into a waiting SUV. He dropped some money, an estimated $70,000, picked
some of it up and then sped off. Bee, a Thillens armored truck guard, was
shot multiple times. He and two other guards were putting money into an ATM.
fox6now.com
Laurinburg, NC: Man killed in shooting at Laurinburg gas station
Police in Laurinburg Thursday morning responded to a report of an unresponsive
person inside a vehicle outside of a convenience store. Laurinburg officers
responded to the store at McColl and Hasty Roads around 9:30. Laurinburg Police
Chief Mitch Johnson says the person in the car is deceased and appears to have
been assaulted. It was later learned the victim was found inside a car next to a
car wash. The victim had a gunshot wound and was deceased in the driver's seat.
Chief Johnson says Thomas and another male were involved in an argument, and
witnesses reported hearing gunshots.
wpde.com
Memphis, TN: Man shot to death at Family Dollar
A man died after a shooting Wednesday night, according to the Memphis Police
Department (MPD). At around 6:30 p.m., officers responded to a shooting call at
a Family Dollar on Mendenhall, MPD said. One man was located and pronounced dead
at the scene, police said. Police said they have one man detained.
fox13memphis.com
Houston, TX: Man found dead in vehicle after carjacking at W. Houston
Whataburger drive-thru led to shooting
A man is dead after a carjacking in the drive-thru at a Whataburger sparked a
shooting in west Houston, according to police. It happened around 5:30 a.m.
Thursday in the 5800 block of Val Verde Street . Houston police said officers
were responding to a reported carjacking at the Whataburger on Chimney Rock when
they found a man shot inside of a car further down Val Verde. The man was rushed
to the hospital, where he was later pronounced dead.
abc13.com
San Antonio, TX: Texas Truck Owner Tracked Down & Killed Suspect Thief at Mall
A confrontation over a stolen truck in San Antonio, Texas, has left one person
dead and another in a critical condition in hospital. The shooting took place at
South Park Mall, San Antonio, on Thursday, July 27 after the owner tracked his
stolen vehicle to the mall, located at 2300 SW Military Drive. The owner
confronted the man driving his vehicle and a woman passenger, San Antonio Police
Chief William McManus told a press conference on Thursday. The owner ordered the
pair to get out of the vehicle at gunpoint. They were made to sit on the ground
beside the truck's tire while police were called. During the wait, the driver of
the allegedly stolen vehicle, described by McManus as a "Ford truck", took out a
gun from his waistband and fired at the vehicle owner, wounding him, the police
chief said. The vehicle owner then fired shots in "self defense", according to
McManus, killing the suspected thief. McManus said the woman passenger of the
stolen vehicle was also injured by a gunshot.
newsweek.com
Fayetteville, NC: Shots fired inside Cross Creek Mall; suspect in custody
A
man has been arrested following a shots fired incident inside the Cross Creek
Mall early Wednesday afternoon, Fayetteville police said. Around 12:45 p.m.
Wednesday, officers responded to reports of shots fired inside the mall. A
preliminary investigation revealed that 51-year-old Michael William Floyd, of
Hope Mills, got into a verbal altercation with an employee inside the food
court, police say. Following the altercation, police say Floyd left the mall and
came back with a handgun, firing one gunshot before the employee was able to
disarm him. Floyd was then quickly taken into custody washout incident,
Fayetteville police say. He's been charged with discharging a firearm in an
enclosed space to incite fear, possession of firearm by a felon, second-degree
kidnapping, assault by strangulation and assault with a deadly weapon.
cbs17.com
Houston, TX: Dad accidentally fires AR-15 in C-store, shooting his own child and
another man
Police are looking for a man who they believe accidentally fired shots inside a
Fifth Ward corner store, hitting two people, including a young boy who may be
his own son. The shooting happened at the Friendly Store around 5:15 a.m.
Thursday, Houston police said. Investigators said surveillance video shows the
man pull up and drop off two kids, who then went into the store. The man then
got out of his car with an AR-15 wrapped in a towel and walked into the store,
too, HPD said. Soon after -- shots were fired. However, police say they don't
think it was on purpose. They believe he accidentally fired the gun, panicked,
and fired a few more rounds. The child who was shot is a boy between 7 and 10
years old, HPD said. The other boy wasn't hit. Police say ricochet rounds went
out into the street and went through the car window of man driving by -- hitting
him too. Both the young boy and the driver of the car were taken to the hospital
in critical condition but are expected to survive, police said.
abc13.com
Winnipeg, Canada: Convenience store worker shot while confronting shoplifter
Officers found the 21-year-old employee with
"life-threatening injuries" when they arrived at the Logan Avenue store near
Arlington Street around 11:30 a.m. on Tuesday, the Winnipeg Police Service said
in a Thursday news release.
Robberies,
Incidents & Thefts
Columbia, MO: Man accused of robbery attempt at Conley Walmart
A Boonville man was arrested Wednesday night after a reported robbery attempt at
a Columbia Walmart. Columbia police arrested Jon Whitlock, 38, on suspicion of
stealing, according to CPD spokesperson Christian Tabak. Charges have not been
filed as of Thursday morning. Police were called to the Conley Road Walmart
around 8:20 p.m. for a report of a commercial robbery. A Walmart employee told
police that the suspect handed them a note that demanded cash from the register.
Police said the employee did not comply, and the suspect left the building.
Officers were able to identify the suspect as Whitlock and took him into custody
shortly after.
komu.com
Folsom, CA: Police track, apprehend 3 suspects in Walmart Armed Robbery
The
combination of surveillance footage and vehicle tracking technology assisted
Folsom Police in locating and apprehending three individuals suspected in Sunday
night's armed robbery in the parking lot of the Folsom Walmart on Riley Street.
Sunday evening, Folsom Police responded to Walmart for the report of an armed
robbery. The victim stated three subjects followed him to the parking lot where
they then held him at gun point and demanded that he hand over his money.
Officers were able to obtain surveillance video from the store, and a vehicle
description. Utilizing city traffic cameras, officers confirmed the license
plate for the suspect vehicle. Detectives from the Folsom Police Special
Investigations Unit (SIU) identified all three suspects from the surveillance
video. Late Tuesday afternoon, Officers from Folsom Police (CCSU) located the
suspected vehicle and detained the occupants. According to the police reports,
officers learned that the remainder of the suspects were staying at a home on
Witmer Drive.
folsomtimes.com
Straben Township, PA: Police investigate CVS armed robbery in Adams County
State Police are looking for the person who they say stole $2,000 after forcing
entry and brandishing a firearm at a CVS in Adams County on July 25. According
to police, the incident happened at about 7:08 p.m. at the CVS. Afterwards,
police say the person fled by unknown means in an unknown direction.
abc27.com
Toronto, Canada: Criminals Escape With Bentley And Two Rolls-Royces In Brazen
Car Theft
Police have released images of the suspects, with CCTV footage capturing them
walking into the dealership. All three wore black clothing, with only surgical
masks and sunglasses as a disguise. No additional vehicle details have been
provided, but the thieves certainly picked some pricey motorcars. A quick search
on several pre-owned car classified sites shows us a '22 Bentayga can retail
for as much as $260,000. 2021 Dawn and 2020 Cullinan models are pricier still,
with some selling for $500,000 and $390,000, respectively. It's difficult to
determine the exact value of these cars, owing to their bespoke nature.
carbuzz.com
Bakersfield, CA: 1 suspect identified, arrested for alleged robbery and assault
of employee in 2022 Costco robbery
Bloomingdale, IL: Two women, juvenile charged in burglary of Bloomingdale
cellphone store
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•
Auto - Shrewsbury, MA
- Robbery
•
C-Store - Broward
County, FL - Armed Robbery
•
C-Store - Asheville,
NC - Armed Robbery
•
CVS - Straben
Township, PA - Armed Robbery
•
Cellphone -
Bloomingdale, IL - Burglary
•
GameStop - San
Antonio, TX - Robbery
•
Gas Station -
Lafayette, NY - Robbery
•
Gas Station - Houston,
TX - Armed Robbery / Customer wounded
•
Hardware - Upper
Merion, PA - Robbery
• Jewelry - Deptford, NJ - Burglary
• Jewelry - Southaven, MS - Robbery
• Jewelry - Scottsdale, AZ - Robbery
•
Jewelry - Tacoma Park,
MD - Burglary
•
Jewelry -
Huntersville, NC - Burglary
•
Restaurant -
Fayetteville, NC - Armed Robbery (Burger King)
•
Tobacco - St Mary's
County, MD - Burglary
•
Tobacco - San Jose, CA
- Burglary
•
Walmart - Austintown,
OH - Robbery
•
Walmart - Folsom, CA -
Armed Robbery
•
Walmart - Liberty
Township, OH - Robbery |
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Daily Totals:
• 14 robberies
• 6 burglaries
• 1 shooting
• 0 killed |
Weekly Totals:
• 93 robberies
• 50 burglaries
• 4 shootings
• 2 killed |
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Click to enlarge map
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None to report.
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
An
Industry Obligation - Staffing 'Best in Class' Teams
Every one has a role to play in building an
industry.
Filled your job? Any good candidates left over?
Help Your Colleagues - Your Industry - Build
a 'Best in Class' Community
Refer the Best & Build the Best
Quality - Diversity - Industry Obligation
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Director of Retail Solutions - North America
Denver, CO - posted
April 5
This role will be focused on selling our SaaS retail crime intelligence
platform by developing new prospects, and progressing Enterprise level prospects
through our sales process. You will report directly to the VP of Retail
Solutions - North America, and work alongside our Marketing, Partnerships and
Customer Success team to grow our customer base...
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Occupational Health & Safety Manager
Mount Horeb, WI - posted
July 27
This role is responsible for examining the workplace for
environmental or physical factors that could affect employee or guest health,
safety, comfort, and performance. This role is also responsible for reducing the
frequency and severity of accidents. To be successful in the role, you will need
to work closely with management, employees, and relevant regulatory bodies...
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Field Loss Prevention Manager
Nashville, TN - posted
July 26
As a Field Loss Prevention Manager (FLPM) you will
coordinates Loss Prevention and Safety Programs intended to protect Staples
assets and ensure a safe work environment within Staples Retail locations.
FLPM's are depended on to be an expert in auditing, investigating, and
training...
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Regional Asset Protection Manager
Baltimore, MD & Philadelphia, PA - posted
July 10
As a Regional Asset Protection Manager, you will support
Whole Foods Market's Northeast Region. This will be a total of 21 stores in the
Baltimore, Philadelphia, Southern New Jersey and DC area. Be empowered to ensure
that multiple stores operate efficiently and achieve our asset protection and
safety goals...
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Loss Prevention Auditor and Fraud Detection Analyst
Boston, MA - posted
July 7
As a LP Auditor and Fraud Detection Analyst for Staples,
you will conduct LP operational field audits remote, virtual and in person,
within a base of 60 retail stores to ensure compliance to operational standards
to drive operational excellence and preserve profitability. You will also train
store managers on Key-Holder responsibilities, Inventory Control standards, Cash
Office procedures, Protection Standards, Safety and Fraud trends...
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Manager, Physical Security
Jacksonville, FL - posted
July 7
Responsible for overseeing all aspects of the company's
physical security strategy for retail stores, warehouses, and store support
center and field offices. This includes responsibility for the capital expense
and repair budgets, developing written specifications, layout and design for all
systems and to ensure all installations and repairs are made to SEG standards...
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Region Asset Protection Manager
Montgomery & Birmingham, Alabama - posted
July 5
Responsible for managing asset protection programs
designed to minimize shrink, associate and customer liability accidents, bad
check and cash loss, and safety incidents for stores within assigned region.
This position will develop the framework for the groups' response to critical
incidents, investigative needs, safety concerns and regulatory agency visits...
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Regional Manager, Loss Prevention (Western Territory)
Remote - posted
June 28
The Regional Loss Prevention Manager is responsible for
the control and reduction of shrinkage at the stores in their Territory.
Investigate and resolves all matters that jeopardize or cause a loss to the
company's assets. Has ownership for all company related shrinkage programs in
their assigned stores.
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Regional Manager, Loss Prevention (Central Territory)
Remote - posted
June 28
The Regional Loss Prevention Manager is responsible for
the control and reduction of shrinkage at the stores in their Territory.
Investigate and resolves all matters that jeopardize or cause a loss to the
company's assets. Has ownership for all company related shrinkage programs in
their assigned stores...
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Regional Director, LP & Safety (Midwest)
MN, MO, IL, KS, WI, MI, IN, or
WA - posted
June 27
We are looking for a Regional Director of Loss Prevention
to join us in MN, MO, IL, KS, WI, MI, IN, or WA. You will develop, execute, and
maintain shrink and shrink compliance initiatives. You will also conduct
internal and external field investigations, loss control auditing, store safety
programs, and compliance programs and audits...
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Featured Jobs
To apply to any of today's Featured Jobs,
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Active listening is absolutely critical if you really expect to influence change
or modify behavior. You've got to hear what they're saying before you can plan
or expect to do virtually anything. And hearing what they're saying is not
simply hearing the words it's all about hearing the meaning and the intentions
behind the words. Because words have a tendency to hide the true meanings and
beliefs. As truth is often cloaked in humor so is meaning hidden in words. With
the number one obstacle being one's self hearing is often drown out by how we
want others to view us. So if you can leave your self at the door so to speak
you can then begin to focus on hearing what they're saying.
Just a Thought, Gus
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