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The U.S. Crime Surge
The Retail Impact
Theft Arrests Triple in Philly
Retail theft arrests have nearly tripled this year as Philly police, DA Krasner
overhaul approach to tackling the crime
District Attorney Larry Krasner quietly
shelved a controversial policy in how his office handled some retail theft
cases.
Philadelphia law enforcement has overhauled its approach to enforcing retail
theft in recent months, shifting prosecutorial policies and eligibility for
a diversion program amid a significant uptick in arrests for the crime.
More people have been arrested and charged with retail
theft so far this year than at any other point since 2017, data show.
Arrests in the first six months of this year are nearly triple the number
reported during the same period in 2023 - and exceed the total in 2022 and 2021
combined, data show.
The more stringent enforcement approach comes as Mayor Cherelle L. Parker has
tasked Philadelphia police with cracking down on quality-of-life crimes,
including theft, the reports of which have risen starkly since 2021.
The shift began earlier this year, when District Attorney Larry Krasner
quietly shelved the controversial policy on how his office handles many retail
theft cases. The policy, instituted in 2018, mandated that, in cases where
the stolen goods were valued at less than $500, the offender be issued a summary
offense, akin to a traffic ticket.
On reflection, Krasner said, "I don't think it's the best approach." He added
that each case is complex and should be reviewed individually.
Then, last month, the Philadelphia Police Department also quietly changed the
policies around its signature diversion initiative, so that people arrested
for retail theft are no longer eligible to go through the program.
In a statement, the police department said "there are far too many
individuals who believe that they can walk into a store and take whatever they
want without consequence," leading to financial losses and concerns over
safety for business owners.
"It's time for a reset, and we need to move into an
enforcement posture," the department said.
inquirer.com
Theft-Prevention Market is Surging Amid Crime
Spike
Retail theft prevention is a booming business
Retail theft crimes in Kings County remain well below peak highs recorded
a decade ago, but the threat of destruction to property, loss of revenue and
increasing insurance rates is leading to a booming
business in theft-prevention devices.
According to data compiled by the Public Policy Institute of California,
retail theft, which includes shoplifting and smash-and-grab robberies, has
declined by an average of 47% since 2014 in California counties with a
population between 100,000 and 200,000 residents.
While these types of property crimes have made headlines, the majority of
increases in retail theft in the state are in highly-populated areas including
the Bay Area, Los Angeles and Sacramento, all three of which rank in the
top-10 nationally and have seen rising numbers of crimes reported.
A report by Yahoo Finance shows that the smart personal
safety and security market is anticipated to grow by more than 8% over the next
four years. The industry currently has a nationwide value of $41
billion. The segment includes everything from wearable technology to security
cameras and similar smart technology. The reports states that the western U.S.
is the dominant player in sales of smart security technology.
Locally, petty theft is surging according to Hanford Chief of Police
Stephanie Huddleston. She said that a recent state law change that increased the
dollar amount of stolen goods to warrant felony charges has led to an increase
in petty theft.
Heightened attention to theft has led some business owners to invest in
better security. This can include things like
better cameras, alarm systems, and reinforced glass windows. In some
cases it can lead to drastic measures, including products that produce smoke,
fog, or even emit tear gas.
Huddleston recommended that businesses installing security cameras should find a
high-quality system that produces clear images. Higher-resolution systems
make it easier for law enforcement to identify suspects. Inexpensive,
low-resolution cameras often result in images that are unusable for identifying
suspects because key details such as facial features are unreadable.
Egel said he is seeing businesses layering security to include external
cameras, internal cameras, reinforced access points, and also using the fogging
system.
hanfordsentinel.com
Security Guards Are Still Key to Fighting
Retail Crime
Retailers Implementing New Security Measures Because of Rising Theft
Retailers are implementing new security
measures to combat rising theft that including retaining private security
guards.
Retailers are implementing new security measures to combat rising theft that
include retaining private security guards, says Access Patrol Services (APS),
a security guard company serving California and Arizona.
While retailers including Target, Walmart, Burger King,
In-N-Out, Nordstrom and Macy's have announced store closures due to increases in
crime, others are hiring guards, locking up more of their merchandise
and having employees take a more active role in theft prevention.
"Requiring employees to help in the fight against shoplifting is not the answer.
Instead, strategically adding security guards deters thieves from stealing
and eliminates the need to put store employees in harm's way," says Fahim
Abid, security director for APS. "Security guards are specifically trained to
address store theft-from individual shoplifters to retail crime rings. Store
employees aren't."
Guards patrol store entrances, registers/checkout areas and around
merchandise most targeted by thieves (jewelry, cosmetics, electronics and
clothing). They monitor merchandise deliveries and storage areas.
According to the National Retail Federation, U.S. retailers are on track to lose
$132 billion from theft in 2024. "Security guards should be part of most
retailers' budget, especially retailers that have been repeatedly targeted,"
says Abid.
kget.com
Backlash After City Attorney Tries to Punish
Target for Reporting Theft
California Capital Targets Target - OpEd
California's 2014 "Safe
Neighborhoods and Schools Act (Prop 47)," so named by
then-Attorney General Kamala Harris, transformed a
number of felonies into misdemeanors, including thefts of property valued at
under $950. Sacramento's city attorney has warned Target that the
retail chain could face
public nuisance charges due to phone calls to police to report theft from
one of its stores in the California capital.
A measure to reform Proposition 47, the
Homeless, Drug Addiction and Theft Reduction Act, has qualified for the
November ballot. Now-Gov. Newsom
scrapped plans for a competing ballot measure and instead supports a raft of
bills he thinks will do the job. Newsom, who is not a lawyer, has yet to speak
out on Sacramento's threat to fine Target for reporting
theft.
According to the California Globe, in organized retail theft Los Angeles ranks
first, Oakland second and Sacramento seventh. The Sacramento city attorney's
effort to criminalize Target for reporting theft could be a first, and for
the Globe's Katy Grimes, "We have officially entered George Orwell's 1984."
So-called "property crime" affects the people who own the stolen property, and
drives up prices for consumers, so "people crime" might be more accurate.
There's no question that it's totally out of control in the Golden State.
California Proposition 36, the measure to fix Prop. 47, will be on the
November ballot.
eurasiareview.com
Retail & Law Enforcement Partnerships Continue
to Bust Thieves
Sacramento: Sheriff's Office and Target Collaborate in Retail Theft Operation
The County Sheriff's Office, in collaboration with Target Asset Protection
Specialists, recently conducted an operation to enforce laws against theft
and other retail crimes at a local Target store.
Plain-clothed Sheriff's Detectives and Target Asset Protection Agents monitored
suspects inside and outside the store. The operation resulted in the arrest
and citation of 50 individuals, nine of whom were minors.
Four individuals with outstanding warrants were booked into the Sacramento Main
Jail. During the operation, Sheriff's Detectives engaged in two foot pursuits
while apprehending suspects. This initiative highlights the ongoing efforts
to combat retail theft and ensure public safety.
crimevoice.com
Deschutes Co., Oregon Asks For State Grant To Combat Organized Retail Theft
CVS shoppers frustrated over policy forcing shoppers to push multiple buttons
Safety Culture Starts at the Top
Building a Safety-First Culture
Building a safety-first culture in the
workplace is crucial for reducing incidents, improving productivity, and
ensuring long-term business success.
In 2022, there were over 5,000 deaths in the workplace, and private industry
employers reported 2.8 million non-fatal workplace injuries and illnesses.
On a financial level, employers in the United States are paying over $1
billion a week in direct worker's compensation.
When a safety incident happens in the workplace, it's almost always due to human
behavior, and it's almost always preventable. Safety needs to be
culture-driven. Everything that happens or doesn't happen on a job site is
driven by culture, whether leaders think they have one or not.
Safety Culture Starts from the Top
Creating a safety-first culture can have massive benefits, including fewer
at-risk behaviors, lower incident rates, lower employee turnover, lower
absenteeism and higher employee productivity. Managers should understand
that implementing, communicating, and understanding a deep safety culture is
essential for future success.
The most important building block for a safety-first culture is the
understanding that it must start at the top. This requires a mindset shift among
leaders. Safety should be thought of as a revenue
driver, not a cost-center.
Common Challenges:
ohsonline.com
Retail Vacancy 'Crisis' Started Well Before
COVID
COVID Isn't to Blame for the Retail Vacancy Crisis
A drop in demand for retail space began well
before the seismic shifts of the pandemic.
In an article for Slate, Leah Brooks and Rachel Meltzer describe how the
retail vacancy crisis began well before the COVID pandemic that accelerated
it.
According to the authors, "Since 2012, almost a decade before we can
attribute any decline to COVID, the amount of newly leased retail square feet
flatlined and even declined in some cities. Also since 2012, retail rents
have flattened or declined, and retail spaces sit empty longer between tenants."
The article asserts that most cities'
zoning codes call for too much retail, leading to inevitable vacancies.
This is in part "Perhaps because zoning for ground-floor retail is practically
an act of faith among urban planners," who operate on the belief that mixed-use
zoning with ground-floor retail leads to vibrant, walkable neighborhoods.
"However, the benefits from this type of planning are nullified when those
storefronts sit vacant. Streetscapes pockmarked with dark windows and
sidewalks with less foot traffic and fewer eyes can invite illicit and unsafe
activity and may even suppress demand for living near those corridors."
As online shopping and remote work continue to grow, there is no foreseeable
resurgence in brick-and-mortar retail, the authors argue. Planners should focus
on concentrating retail near transit hubs and mixed-use developments while
allowing for residential conversions of spaces where it makes sense.
planetizen.com
S&P downgrades Walgreens, citing struggles in both pharmacy and retail
S&P Global Ratings analysts have downgraded Walgreens Boot Alliance by two
notches, to 'BB' from 'BBB-', which puts the drugstore company into
speculative-grade territory.
The company is struggling in its retail business as well as its pharmacy
operations, they said in a Friday client note. In the U.S., margins are
taking a hit on the pharmacy side from reimbursement pressure and on the retail
side from declining sales volume and higher shrink. They expect Walgreens' S&P
Global Ratings-adjusted EBITDA margin to decline more than 100 basis points this
fiscal year, dipping below 5%, from 6% last year, though the company's cost cuts
will counter that somewhat.
retaildive.com
Ross Stores adds 24 new locations in 2 months
Cooler UK weather chills retail sales in June
|
Impact of Global IT Outage Will Be Felt 'For
Years'
The reliance on too few vendors has created "fragile
systems," where a "... single glitch results in a system-wide outage."
Fallout From Faulty Friday CrowdStrike Update Persists
Historic IT outage expected to spur
regulatory scrutiny, soul-searching over "monoculture" of IT infrastructure
-
and cyberattack threats.
Echoes of the July 19 CrowdStrike glitch are likely to
reverberate across the industry for years to come. For now, IT teams
remain focused on slogging through a labor-intensive recovery.
But recovery is just the beginning. What's sure to follow is a barrage
of regulatory oversight, hard feelings among the IT community, and a tough
reminder that even a small slip-up in a software update
can have catastrophic global consequences.
Cyber adversaries have also started to circle, eyeing an opportunity.
The faulty sensory configuration update to the Falcon Platform was released on
July 19 at 4:09 UTC, according to CrowdStrike. Once the CrowdStrike update was
pushed out, it triggered widespread Microsoft outages across CrowdStrike's
29,000 customers who rely on the company's software for cybersecurity endpoint
detection and response (EDR). CrowdStrike's customers include retailers
Target and Amazon, tech giants Alphabet and Intel, as well as many other
household company names. When they tried to log on Friday morning, employees at
some of the world's largest organizations were left staring at the dreaded blue
screen of death. Airports, banks, hospitals, governments - there were few
sectors spared the fallout - paralyzing the world's economy and causing
panic.
As CrowdStrike claws out of this incident, the company is likely to face a
whirlwind of scrutiny. The wisdom of rampant consolidation of software
vendors is also likely to be examined, Andy Ellis, operating partner at YL
Ventures, tells Dark Reading.
By Friday afternoon, Federal Trade Commission chair Linda Khan seemed to make
reference to the CrowdStrike outage on social media and noted
the reliance on too few vendors has created "fragile
systems," where a "... single glitch results in a system-wide
outage."
Beyond lost profits and hours of work needed in the aftermath of the
CrowdStrike outage, adversaries are already trying to capitalize. Both
CrowdStrike's CEO George Kurtz and CISA warned that scammers are looking to
take advantage of the chaos.
darkreading.com
Scrambling to Recover
Microsoft releases tool to speed up recovery of systems borked by CrowdStrike
update
Microsoft is, understandably, doing everything it can to speed up worldwide
recovery from the issue, has deployed hundreds of Microsoft engineers and
experts to work with customers to restore services, and is collaborating with
CrowdStrike.
"CrowdStrike has helped us develop a scalable solution that will help
Microsoft's Azure infrastructure accelerate a fix for CrowdStrike's faulty
update. We have also worked with both AWS and GCP to collaborate on the most
effective approaches," Weston explained.
Microsoft has also released a recovery tool that can be downloaded and used
by IT admins to make the repair process less time-consuming.
The tool provides two repair options.
The first one - Recover from WinPE (Preinstallation Environment) - does not
require local admin privileges, but requires the person to manually enter
the BitLocker recovery key (if BitLocker is used on the device).
The second one - Recover from safe mode - may allow recovery without entering
the BitLocker recovery keys.
helpnetsecurity.com
Developers Lack 'Essential Knowledge' for
Secure Software
One-third of dev professionals unfamiliar with secure coding practices
Attackers consistently discover and exploit software vulnerabilities,
highlighting the increasing importance of robust software security,
according to OpenSSF and the Linux Foundation. Despite this, many developers
lack the essential knowledge and skills to effectively implement secure software
development.
Survey findings outlined in the report show nearly one-third of all
professionals directly involved in development and deployment - system
operations, software developers, committers, and maintainers -
self-report feeling unfamiliar with secure software
development practices. This is of particular concern as they are the
ones at the forefront of creating and maintaining the code that runs a company's
applications and systems.
"Time and again we've seen the exploitation of software vulnerabilities lead
to catastrophic consequences, highlighting the critical need for developers
at all levels to be armed with adequate knowledge and skills to write secure
code," said David A. Wheeler, director of open source supply chain security for
the Linux Foundation.
"Our research found that a key challenge is the lack of education in secure
software development. Practitioners are unsure where to start and instead
are learning as they go. It is clear that an industry-wide effort to bring
secure development education to the forefront must be a priority," added
Wheeler.
helpnetsecurity.com
What is CrowdStrike, the cybersecurity company behind the global Microsoft
outages?
Cyber insurance 2.0: The systemic changes required for future security |
Amazon's First-Ever Joint Lawsuit Against Fake
Review Brokers
Amazon and the Better Business Bureau file a joint lawsuit to fight fake reviews
The action marks Amazon's first-ever joint
lawsuit against fake review brokers.
Consumer reviews have become an essential part of the shopping experience,
providing valuable insights that help customers make informed purchase
decisions. For this reason, Amazon is committed to
ensuring the trustworthiness of consumer reviews worldwide.
However, an illicit "fake review broker" industry has emerged, where fraudulent
businesses facilitate fake reviews in an attempt to mislead consumers. These
fake reviews undermine trust in the reviews experience, which harms customers
and sellers alike. Amazon invests significant resources to proactively stop fake
reviews. This includes using machine-learning models and expert investigators
to ensure that every review in its store is authentic, and taking legal action
against fake review brokers worldwide to stop fake reviews at the source.
Amazon is continuing its fight against fake reviews by filing a joint lawsuit
with the Better Business Bureau (BBB)-and its mission is to be the leader in
advancing marketplace trust-against an illegitimate business called ReviewServiceUSA.com. The owners and operators of the website attempted to sell
fake positive reviews to bad actors for publication on Amazon product listing
pages or BBB business profile pages. They used fake customer accounts to post
inauthentic positive reviews to misleadingly inflate a product or business's
rating and ranking. The lawsuit was filed in the federal U.S. District Court for
the Western District of Washington under case number: 24-2-16106-6 SEA.
"Amazon is committed to ensuring reviews remain a trustworthy, insightful
resource for consumers worldwide and we have zero tolerance for any attempts
to mislead our customers through fake reviews," said Claire O'Donnell,
Amazon's director of Selling Partner Trust & Store Integrity. "We're
grateful for the collaboration with the Better Business Bureau to hold these
fake review brokers accountable for their deceitful actions. This lawsuit sends
a clear message to bad actors that Amazon will use all available means to
preserve the authenticity of product reviews."
Both Amazon and the BBB have clear policies prohibiting fake reviews.
Amazon invests significant resources to stop fake reviews, and proactively
blocked more than 250 million suspected fake reviews from its store in 2023.
This joint legal action seeks to shut down ReviewServiceUSA's deceptive
operations, preventing them from facilitating fake reviews targeting Amazon's
store, the BBB, and other legitimate companies and organizations.
aboutamazon.com
62 Minutes Of Online Shopping Per Week
Americans spend 54 hours per year online shopping
Americans are so focused on saving money that four in 10 are more likely to
bring up a recent spend in conversation if they scored a good deal on it - so
they can brag about their find. That's according to a new survey of 2,000
general population Americans, which revealed 42% want to chat about their great
finds.
Nationwide, the average respondent spends 62 minutes shopping online each
week - adding up to about 54 hours per year. Within this, the survey
revealed that for 52% of respondents, their online shopping habit has increased
in the past year. While online shopping, 71% said the most important thing is
the item's price, even more so than the product's quality (46%).
And with price as the most important factor, six in 10 Americans surveyed
"always" or "often" look for a promotion code or other offer before checking
out with an online purchase.
nbc39.com
Wayfair's First Name-Branded Physical Store Embraces Online Shopping
Amazon CEO: Here's the No. 1 thing most bosses get 'wrong' at work |
Shootings & Deaths
Birmingham, AL: Store clerk charged with murder in deadly shooting of customer
at Birmingham gas station
A Birmingham store clerk has been charged with murder in the weekend shooting
death of a customer after a dispute inside the store. Quajae Dasion Ellis Ware,
22, is charged with murder in the Saturday slaying of 54-year-old Richard Allen
Judkins. About 4:45 p.m., Ware walked up to a sergeant at the East Precinct and
said he had just shot someone nearby, at the Murphy USA outside Walmart on
Roebuck Plaza Drive. Police rushed to the gas station and found Judkins
unresponsive on the floor. Fire medics pronounced him dead on the scene. Sgt.
LaQuitta Wade said police had received calls at 4:44 p.m. of an irate customer
inside the store. Officers were about to be dispatched when Ware showed up at
the precinct. Multiple calls then started coming in reporting a physical
altercation followed by shots fired in the gas station. The gunfire shattered
the glass on the store's door. There were other customers in the store at the
time, but nobody else was injured. Authorities said the argument between the two
men was not store-related. Ware, of Birmingham, was booked into the Jefferson
County Jail 5:51 p.m. Sunday. He is being held without bond.
al.com
Louisville, KY: Man dead, 2 women injured after shooting outside strip mall
Police are investigating after a man was killed and two women were hurt in a
shooting in Old Louisville. LMPD said the shooting happened around 9:30 a.m.
Monday in the area of 4th and Oak streets. Police had the parking lot taped off
for a strip mall that houses a Dollar General, a laundry mat and a cellphone
store. The shooting happened outside, and police said there were people inside
at least one of the businesses at the time. LMPD first said a man had critical
injuries and two women had serious injuries but non-life-threatening injuries.
wlky.com
Baltimore County, MD: Man shot at Towson shopping center Sunday afternoon
A man was shot Sunday afternoon at a Baltimore County shopping center. County
police said officers were called to Loch Raven Boulevard and Taylor Avenue,
where a man was shot multiple times. The man was taken to a hospital. An 11 News
crew at the scene said the man was shot in front of the T Mobile store. No
further information was immediately released as of Monday afternoon.
wbaltv.com
Robberies, Incidents & Thefts
Grand Rapids, MI: Man sentenced 15 years for role in kidnapping, theft of 123
guns from Benton Twp. Dunham's store
A Benton Harbor man is set to spend the next 15 years in prison for his role in
a kidnapping and robbery that resulted in the theft of more than 100 guns from a
sporting goods store in Benton Township. 25-year-old Dontrell Nance learned his
fate in federal court on Monday after pleading guilty to the crime, which made
national headlines, back in April. Nance and his brother, 33-year-old Darnell
Bishop, were both charged in the theft of 123 guns from the Dunham's Sports on
Napier Avenue last November. As part of his plea agreement, Nance admitted that
he and Bishop kidnapped the Dunham's manager at gunpoint from outside the
manager's home, took him to a second location, and convinced the manager to
provide keys and the alarm code for Dunham's. Nance said he stayed with the
manager while Bishop went to the store, returning with the guns packed in two
large Yeti coolers. Law enforcement says it has since recovered all the
firearms.
wndu.com
Rockford, IL: Chicago man sentenced to 25 years after stealing phones from
Rockford store
A Chicago man is sentenced to 25 years in federal prison for the role he played
in a string of armed robberies of cell phone stores throughout northern
Illinois. Johnathan Byars, 26, and four others robbed six cell phone stores at
gunpoint, threatening employees and stealing cash and merchandise. The group
robbed stores in Lansing, Bloomington, Rockford, Joliet, Coal City and Mokena.
They also tried to rob stores in Aurora and Woodridge. Byars pleaded guilty
in 2023 to robbery and firearm charges. The other four have already been
sentenced to 7 -12 years.
wifr.com
Indianapolis, IN: 4 arrested after series of robberies at Dollar Tree, Dairy
Queen, gas stations
Blount County, TN: Louisville man arrested after 3 armed robberies reported in
Blount County within weeks of each other
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Featured Job Spotlights
An
Industry Obligation - Staffing 'Best in Class' Teams
Every one has a role to play in building an
industry.
Filled your job? Any good candidates left over?
Help Your Colleagues - Your Industry - Build
a 'Best in Class' Community
Refer the Best & Build the Best
Quality - Diversity - Industry Obligation
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Corporate Risk Manager
Memphis, TN or New Orleans, LA
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Posted June 27
Summary of Role and Responsibilities: Proactive approach
to preventing losses/injuries, whether they are to our employees, third parties,
or customers' valuables. They include cash in transit, auto losses, or injuries;
Report all incidents, claims, and losses that may expose the company to
financial losses, whether they are covered by insurance or not...
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Loss Prevention Specialist
Temple, TX
-
Posted June 18
The Loss Prevention Specialist identifies various types of
losses and thefts, works cross-functionally in a fast-paced environment
providing critical guidance to Operations on asset protection and profit
improvement initiatives. At The Fikes Companies, our Mission is to build a
highly successful company which our employees are proud of, our customers value,
and the communities we serve can count on...
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Regional Loss Prevention Manager
Indiana
-
Posted May 9
The Regional Manager of Loss Prevention, Audit & Firearms
Compliance is a leadership role that will evaluate and reduce shrink for the
stores and facilities assigned in their region by conducting internal and
external investigations and resolving all matters that jeopardize or cause
losses to the company and its assets. Regional Loss Prevention Managers are also
responsible for conducting field audits for store and firearm compliance...
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Multi-Store Detective (Pittsburgh Operating Market)
Pittsburgh, PA -
Posted
April 9
Job Summary: Store Detectives are key players in serving
their assigned locations in the detection and apprehension of shoplifters. Job
Responsibilities: Detect and apprehend shoplifters with the use of standard
visual practice and CCTV in multi-store environment; Utilize CCTV to create
video records of incidents requested by law enforcement and internal
departments...
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Multi-Store Detective (Cleveland Operating Market)
Cleveland, OH -
Posted
April 9
Job Summary: Store Detectives are key players in serving
their assigned locations in the detection and apprehension of shoplifters. Job
Responsibilities: Detect and apprehend shoplifters with the use of standard
visual practice and CCTV in multi-store environment; Utilize CCTV to create
video records of incidents requested by law enforcement and internal
departments...
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Multi-Store Detective (Akron/Canton Operating Market)
Akron/Canton, OH -
Posted
April 9
Job Summary: Store Detectives are key players in serving
their assigned locations in the detection and apprehension of shoplifters. Job
Responsibilities: Detect and apprehend shoplifters with the use of standard
visual practice and CCTV in multi-store environment; Utilize CCTV to create
video records of incidents requested by law enforcement and internal
departments...
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