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GROC 13th Annual Retail Crime Conference

Black Hat USA 2023
August 5-10

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September 11-13

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September 13-15

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Q&A with Chris Fowler, Director of Emerging Technologies at ADT Commercial, Part Two

What new technologies are poised to change/improve how we protect public spaces and businesses? How soon until these technologies will be widely available / adopted by businesses?

Technology innovation in this space is happening quickly, focusing on tools to help de-escalate and prevent violent situations. 

Part Two: At ADT Commercial, we’re focused on researching and developing three key technologies to support this.

  • Data analytics. There is a growing demand for analytics to provide early threat detection and warning. Data analysis will be foundational to all other innovations built and deployed to protect the workplace. ADT Commercial is working to create and refine data analysis platforms and functionality that will allow businesses to better collect, analyze and act on this data efficiently and ethically.
  • Robotics. Over the past several years, there has been a push for technology that can complement existing guarding services, especially as turnover rates remain high and labor shortages persist. Robots may one day be a viable solution to fill labor gaps and better protect staff. At ADT Commercial, we recently unveiled EvoGuard, a line of intelligent autonomous security solutions, including humanoid robots that are being developed to conduct patrols of commercial facilities and buildings, perform two-way communications between the public and an operator, interact with staff and even respond to security events. Instead of putting a human at risk in a violent situation, we’re exploring the ability to send in a robot to help gather evidence by capturing footage/data and providing unbiased incident documentation.
  • Drones. Working in unison with humanoid robots, autonomous indoor drones can help patrol an area and investigate issues, alert and respond to potential hazards, and collect data when a security event occurs. Armed with insight from drones and robots, security teams have the potential to automate emergency alerts and responses better – locking doors and communicating information to response teams.

Tech innovations aim to help security leaders proactively prevent violent situations instead of being reactionary to them. Within the next few years, we expect to see these innovations enter public spaces and workplaces to make them safer.   security.world.com    adt.com

Part Three Monday: What tips would you offer employers looking to create a safer workplace today?

ISCPO Announces 7PSolutions as a Preferred Vendor Partner

Offers a variety of GPS technologies and software to protect your global supply chain

Dallas, TX (July 07th, 2023) –Today, the International Supply Chain Protection Organization (ISCPO) announced that 7PSolutions (7P) will join the organization’s preferred vendor partner as ISCPO continues to support its members and the supply chain security community. The speed of business has exponentially accelerated the supply chain, and ISCPO members rely on a variety of vendors for innovative tools, technology, and services to help them make their departments and flow of goods run effectively. ISCPO remains dedicated to continuously enhancing its variety of vendor solutions, leveraging emerging technologies, and staying at the forefront of industry best practices. By adding 7PSolutions as a preferred vendor, our members will have access to emerging GPS technologies and services including global supply chain monitoring, law enforcement escalation using LELiveLink, escort services and global intel.

Read more here


Retailer IDs extensive gift card fraud, stops it cold

How a retailer's face match interrupted nationwide scam in just hours

Step one in any crisis: Stop the bleeding. Retailers lost $94.5 billion to thieves in 2021. Now they're stemming that figurative tide and preventing new wounds with FaceFirst's powerful investigative tools.

Here's how one retailer identified an extensive gift card scam and stopped it cold in less than three hours. A store manager notified the retailer's AP team that a masked man removed 50 Apple gift cards from the store without activating them. (This is the first step in a known, complex gift card fraud scheme.) The AP team ran a FaceFirst search. Even with the mask covering half of the man's face, the search quickly revealed that he repeated the gift card thefts in 21 stores.

As a result of the first search, the AP team noted the man's frequent accomplice. They ran a FaceFirst search on the accomplice and quickly found the second man had placed altered gift cards back on display in 61 of their stores. (This is the second step in the gift card fraud scheme.)

In less than three hours, the retailer identified the gift card theft pattern-at least 84 incidents with 2,000+ stolen and altered gift cards in the prior 14 days. The retailer temporarily removed all Apple gift cards from the stores and began working with the kiosk vendor to address the problem nationwide.

The retailer enrolled the two men in its custom FaceFirst database. FaceFirst alerted the retailer instantly when the men entered the stores again. The men returned three more times, determined that the Apple gift cards had been removed, and have not been back since.

FaceFirst gives retailers incredible investigative power that helps stop the bleeding and deters criminals so they're no longer harming the retailers' operations. FaceFirst's AI can search thousands of hours of CCTV security footage in seconds, turning a nearly impossible manual task for humans into instant, actionable intelligence. FaceFirst's fast, accurate search tool helps AP investigators build strong, detailed cases for coordination with law enforcement agencies and prosecutors.

FaceFirst's face matching technology alerts retailers instantly when known threats enter their stores, providing both life safety and loss prevention advantages. Calculate the risks of being caught unaware when a known offender enters your store. If you knew there was a proven solution to keep your valued customers and associates safer from violent offenders and prevent loss, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and scalable-learn more today at facefirst.com.

The U.S. Crime Surge
The Retail Impact


Feds Didn't Seek Death Penalty But El Paso is & This is Texas!
And Texas Leads the Nation in Executions With 583 Since 1982

Shooter who targeted Latinos in Texas Walmart gets 90 life sentences, AP reports

The self-described white nationalist who killed 23 people at a Texas Walmart in a 2019 attack targeting Latinos was given 90 consecutive life sentences by a federal judge Friday, the Associated Press reported, after two days of emotional courtroom statements from victims and their families.

Patrick Crusius, 24, was sentenced in an El Paso courthouse on federal hate crime charges, to which he pleaded guilty in February.

Crusius still faces additional state charges in the attack and could face the death penalty if convicted in that case.

Crusius’s plea agreement stipulated the 90 life sentences, one for each count on which he was indicted — 45 counts of a hate crime-related charge and 45 counts of using a firearm during violent crimes. He also pleaded guilty to other hate crime and firearm charges relating to the 22 people injured.

Federal prosecutors did not seek the death penalty for Crusius, but prosecutors in the ongoing case in Texas state court still could, if Crusius is convicted in that case.

“We are still going to be seeking the death penalty on the Walmart shooter,” El Paso County District Attorney Bill D. Hicks said at a Thursday news conference, saying Crusius would be in county custody in October or November, after which his trial would be scheduled.  washingtonpost.com


DOJ: Texas Man Sentenced to 90 Consecutive Life Sentences for 2019 Mass Shooting at Walmart in El Paso, Texas, Killing 23 People and Injuring 22 Others



Progressive Prosecutor's 2.0


We all know how 1.0 Went

New Progressive Low-Level Retail Theft Intervention Project

As big cities continue to deal with the consequences of the big 5 Progressive DA's, we're now going to have five more in smaller cities with a scaled down version of the no-prosecution program.  Articles below:


Innovative Program Addresses Retail Theft

The Association of Prosecuting Attorneys Launches Innovative Pilot Program to Address Low-Level Retail Theft and Increase Public Safety

Five Sites Selected to Pilot Intervention Program

WASHINGTON, D.C. – 07/06/2023 – The Association of Prosecuting Attorneys (APA), in partnership with Justice System Partners (JSP), announced today that they have selected five sites  to pilot a low-level retail theft intervention project. Low level retail theft-which refers to smaller-scale, lower-value shoplifting incidents, has risen in recent years, harming retailers who have been impacted by shrinkage and leading to an increase of arrests.

The five prosecutor offices that have been selected are: East Baton Rouge District Attorney’s Office, LA; 18th Judicial District Attorney’s Office (Centennial), CO; Santa Monica City Attorney’s Office, CA; Shelby County District Attorney General’s Office (Memphis), TN; and Columbus City Attorney’s Office, OH (see below article)

Many individuals who engage in low-level retail theft do so as a result of unmet mental health needs, substance use and/or co-occurring disorders, or housing or food insecurity. These quality-of-life issues disproportionately affect low-income households and persons of color, which can exacerbate racial and ethnic disparities when these individuals come in contact with the criminal justice system.       

This project will provide prosecutors with a set of tools to identify and address the needs of those who commit low-level retail theft. The goal of this project is to work with prosecutors’ offices and their law enforcement and community partners to determine effective responses that diagnose the underlying causes of low-level theft through working directly with retailers and the communities they serve, increasing public safety and equity.

The full report can be read [HERE]


"Buckeye Deflection" Launched By Prosecutor
Here's how Columbus, Ohio's city Prosecutor is rolling it out.

Columbus City Attorney hopes to reduce shoplifting by helping those who steal out of need

The Columbus City Attorney's Office is one of five prosecutors' offices nationwide piloting a program aimed at decreasing shoplifting by helping nonviolent offenders who steal low-value items out of desperation.

Besides here in Columbus, pilot programs are launching in East Baton Rouge, Louisiana; Centennial, Colorado; Santa Monica, California and in Shelby County in Memphis, Tennessee.

City Attorney Zach Klein announced what his office is calling "Buckeye Deflection" on Thursday, a pilot project by the national Association of Prosecuting Attorneys in partnership with Justice System Partners.

Buckeye Deflection is working to improve lives and meet the needs of those struggling in our community while also freeing up prosecutors to go after violent and higher level criminals who pose a serious threat to public safety,” Klein said.

The City Attorney's Prosecution Division will identify low-level offenders whose crimes stem from quality-of-life factors like homelessness, poverty, mental illness or substance use. The aim is to connect individuals with community resources that can help improve their lives and lead them to forego stealing again.

Klein said these issues disproportionately affect low-income people and persons of color, which can exacerbate inequities in the criminal justice system.

Some individuals may still face prosecution, but will get access to help, according to Klein's office.

Columbus businesses are on board with the program, he said.

Klein said Buckeye Deflection will expand on his office's Buckeye Diversion program, which was created in 2019. According to the city attorney's office, Buckeye Diversion is a first-of-its-kind program that assesses participants charged with misdemeanor crimes and creates individual plans for them to get their lives on track.

Admission to either program is on a case-by-case basis, and people who commit violent crimes or repeatedly commit crimes will not qualify, according to Klein's office.

Since 2019, the Buckeye Diversion Program has had 248 participants. So far in 2023, the program has had 24 people graduate.

Nearly 80% of graduates of Buckeye Diversion have not committed another crime since, according to the city attorney's office.

While City prosecutors continue to crack down on criminals who have no regard for the law or the harm they cause small businesses, there is a small subset of individuals engaged in low-level retail theft whose actions stem from unmet needs like homelessness, mental health disorders or food insecurity,” said Jennifer Grant, a prosecutor who leads the Columbus Buckeye Deflection Program.

“Buckeye Deflection gives us the tools to better identify these individuals and connect them with the critical resources they need rather than throwing them into a cycle of incarceration and reoffending," she said. "The data we’re seeing shows that this program works and helps the bottom line of our business partners.”  dispatch.com


Are robberies up in San Francisco? Here’s how 2023 compares with previous years

The Chronicle analyzed police data on reported robberies through June of each year since 2003 and found that while robberies are indeed up so far this year compared with 2021 and 2022, they are still lower than most years prior to the pandemic.

In fact, data shows five neighborhoods — the Mission, Tenderloin, South of Market, Financial District and Bayview — have accounted for roughly half of the city’s reported robberies in the first half of each year since 2018.   sfchronicle.com


Philly Residents Want Black Ski Masks Banned!

SEPTA and stores are banning ski masks. But will that have any effect on crime?

Something needs to be done about bad actors who wear black ski masks — also known as balaclavas or Shiestys, inspired by rapper Pooh Shiesty — to conceal their identities.

On Monday night, a shooter wearing a ski mask and body armor and wielding an AR-15-style assault rifle killed five people in Kingsessing.

In May, after someone wearing one stepped onto a SEPTA train shot and killed a 14 yr. old. Then ran off the train when the doors opened and nobody will ever catch him.

Days later, SEPTA took the bold move of banning ski masks on all of its trains, platforms, and buses, citing multiple similar incidents like what happened to Whipple. Then on June 15, Councilmember Anthony Phillips introduced legislation that would also ban them on some public property, which includes schools, parks, recreation centers, day-care facilities, and city-owned buildings. The bill was cosponsored by 10 other councilmembers but tabled while lawmakers are on summer break.

“This is an issue that I wanted to take on as soon as possible,” Phillips told me. “There were residents who were complaining to me about how they didn’t feel safe because of these ski masks, and a number of residents came up to me and said, ‘This is something that is terrifying me, and I just want the city to do something about it.’”  They wanted to talk about gun violence and how ski masks should be banned.

Some stores in certain neighborhoods have signs prohibiting people from entering their premises with their faces covered. If you go on the Philadelphia Police Department’s Facebook page, you can’t help but notice how many of the robbery and other suspects caught on surveillance video are wearing ski masks. inquirer.com


NY: Queens Residents Send Councilman to CVS Complaining About Not Stopping Shoplifters

Shoplifting effects worry CVS customers

Holden, company officials trying to address concerns about safety

The CVS pharmacy chain and Councilman Bob Holden (D-Maspeth) on Wednesday discussed security concerns that the councilman passed along last week after receiving numerous complaints about shoplifting at three stores in his district.

Holden, in a June 28 letter to CVS President and CEO Karen Lynch, listed a number of concerns brought to his attention, including that employees fail “to engage with criminals involved in retail theft and often neglect to report such incidents to local authorities unless they escalate into more severe crimes, such as armed robbery.”

The councilman said he believes that to be “a grave mistake,” one that would only incentivize criminals and pose a risk to both shoppers and CVS personnel.

Holden also included a copy of a petition with more than 90 signatures from concerned residents.  gchron.com

Queens Editorial: Rampant shoplifting just has to stop


NYC: CVS worker charged with fatally stabbing serial shoplifter

A CVS worker charged with stabbing a serial shoplifter to death during a fight inside a Midtown Manhattan store was only acting in self-defense, his mother claims.

Scotty Enoe, 46, is accused of fatally knifing the 50-year-old homeless man after the alleged thief socked him in the face inside the drug store at Broadway and West 49th Street early Thursday, cops and sources said.

The fatal scuffle broke out after Enoe had tried to stop the alleged would-be thief from trying to take off with Gatorade and a container of creamer just before 12:30 a.m., according to police and sources.

The homeless man, who was pronounced dead at Bellevue Hospital, had more than a dozen previous shoplifting arrests to his name and was known to target drug stores in Upper Manhattan, according to sources.  nypost.com


Mail theft is rising

Mail theft is surging, the U.S. Postal Service reports, and federal regulators have warned banks and other financial institutions of rising check fraud.

Postal officials in May announced new measures to keep the nation’s mail safe, and a bipartisan group of House lawmakers have proposed legislation to increase police presence around the mail.

The Treasury Department’s Financial Crimes Enforcement Network issued a nationwide alert about mail-based check fraud in February. The bulletin to financial institutions stated that officials noticed an uptick in criminals targeting postal workers and mailboxes since the start of the pandemic. In 2022, financial institutions issued more than 680,000 suspicious activity reports related to check fraud, the Treasury Department reported.

Robberies of mail carriers are up 78 percent in 2023, the Associated Press reported in May, citing data obtained through the Freedom of Information Act.

The Postal Service has its own law enforcement agency, the Postal Inspection Service. It has 500 uniformed officers stationed at post offices to protect employees and customers, and another 1,300 inspectors that investigate crimes involving the mail system, according to its annual report to Congress.

In May, the Postal Service announced plans to replace 12,000 collection boxes with new high-security boxes, which make theft more difficult.

The Postal Service will also replace 49,000 locks with electronic locking devices, so criminals will have less incentive to target mail carriers on the street and won’t have as much access to mailboxes.     washingtonpost.com


Biggest Public Safety Concerns For Seattle Residents: Drug Use, Gun Violence, Car Thefts, Shoplifting



How the Progressive DA Movement Was Funded


Progressive Prosecutor Movement in U.S. Could Take a Hit in Future Support

George Soros’ Open Society Foundations to lay off 40% of staff under son’s new leadership

NEW YORK (AP) — Several human rights organizations are concerned about Open Society Foundations plans to lay off 40% of their global staff — the nonprofit’s second major cut in three years — as billionaire investor George Soros hands over leadership to his son.

“We are most concerned for social justice movements, which now have to wait for the impact on their sustainability,” said Kellea Miller, executive director of the Human Rights Funders Network. “In the field of philanthropy, decisions at the top can have an outsized ripple effect on those enacting change.”

Open Society Foundations, the umbrella organization for Soros’ charitable work, said its board of directors “approved significant changes to the Foundations’ operating model.” The layoffs will comply with local regulations, the foundations said, but they have not said where or when they will take place.

In 2021, the foundations offered buyouts to dozens of employees and sought to streamline their internal structures while maintaining roughly the same level of grant funding. The foundations say they currently employ around 800 staff members and maintain offices in more than 20 countries.

It may mean OSF makes fewer, larger grants in the future because the staffing decline makes it harder to handle multiple smaller grants.

Earlier this month, the foundation announced that Soros was handing over control of his foundations to his 37-year-old son, Alex, who was elected head of OSF’s board in December. apnews.com


Do YOU live in an area Represented by a George Soros-Funded Prosecutor?

1/5 Americans do. Use the prosecutor search to discover if you’re represented by one: 


National Police Association

George Soros Pledges to Keep Funding Pro-Criminal, Anti-Police Prosecutors

George Soros is not sorry, or even having second thoughts, about funding ultra-leftist prosecutors like Alvin Bragg (New York City), Kim Foxx (Chicago), Larry Krasner (Philadelphia), and George Gascon (Los Angeles) for all the devastation they’ve inflicted on American communities. Instead, according to the New York Post, Soros “vows he won’t stop backing woke DAs despite urban crime spikes.”

The 91-year-old native Hungarian recently published an op-ed in the Wall Street Journal. In it he argued the “soft-on-crime district attorneys” he’s backed to the tune of millions of dollars are making the criminal justice system “more effective and just….” Soros said he has no intentions of pulling his support from them.  nationalpoliceorg.com


George Soros spent $40M getting lefty district attorneys elected all over the country

75 prosecutors nationwide who were backed by Soros for their pro-criminal bents, as a recent Law Enforcement Legal Defense Fund report noted. After investing more than $40 million into this project, Soros-backed DAs (and their ideological allies) now represent at least one-fifth of Americans. 

Soros Funds and the Progressive Prosecutor Movement

Soros is one of the United States’ top political and advocacy donors, spending billions on campaigns, think tanks, start-ups, and nonprofits that promote his agenda. His principal philanthropic network centers on the Open Society Foundations (OSF) and Foundation to Promote Open Society (FPOS), two multi-billion-dollar left-of-center advocacy grantmaking foundations. Through OSF and FPOS Soros has funded the vast majority of the most prominent left-progressive advocacy groups in the United States.1

His contributions have supported these attorneys who seek to reduce theft-related prosecution.

In 2017, ILL. State Attorney Kimberly Foxx was elected into office after receiving financial support from the Illinois Justice & Public Safety PAC that received $400,000 from Soros. Foxx, whose jurisdiction includes Chicago, announced that her office sought to quit prosecuting shoplifters unless they possessed a record of over 10 previous felony convictions or had stolen more than $1,000 worth of goods. Similarly, Dallas County District Attorney John Creuzot announced in 2019 that his campaign received national funding through Soros and said that his office would no longer prosecute individuals for the theft of items valued under $750.

Soros contributed $1.45 million to a super PAC that supported Philadelphia District Attorney Larry Krasner in the Democratic primary in May 2017.  influencewatch.org


The Odds Rise - For an Active Hurricane Season - Warmer Temps
Heads-Up For Business Continuity Mgr's & Emergency Op's Centers

Experts reverse early forecasts, now call for active hurricane season

Meteorologists at Colorado State now expect record-warm Atlantic waters to fuel busy coming months

After seven consecutive above-average hurricane seasons, some meteorologists are now upping their forecasts for the 2023 Atlantic season, expecting increased odds of above-average activity. The updated outlook is in stark contrast to the preseason forecasts of a more subdued season.

The change in thinking is due to extremely warm Atlantic water temperatures, which have catapulted into record territory. Simply stated, the ocean is a powder keg, and it won’t take much for a storm to tap into that fuel.

The hurricane season typically peaks in late August and September, but it doesn’t officially end until Nov. 30. It’s probable the next month or two will feature an uptick in activity, and some experts are already anticipating increased probabilities of a major hurricane hitting the United States.

“The probability of U.S. major hurricane landfall is estimated to be above the long-period average,”

  • 18 named storms, including the four that have already happened. The 1991-2020 average is 14.4.
  • Nine hurricanes. At the start of the season, the team had been predicting only six. The long-term average is 7.2 per season.
  • Four major hurricanes, or twice what they initially expected. A season has 3.2 major hurricanes on average. Major hurricanes are Category 3 or greater storms with winds of 111 mph or greater.
  • A 50 percent chance of a major hurricane hitting the United States. The full-season odds averaged from 1880 to 2020 is 43 percent in a given season.
  • A 25 percent chance of a major East Coast hit, and a 32 percent chance of a major hurricane hitting the U.S. Gulf Coast.

Colorado State joins the British Met Office and a group at the University of Pennsylvania in predicting a busy season. Several other forecasts, including the National Oceanic and Atmospheric Administration’s outlook, are calling for near-average activity, but they were made in May when ocean waters weren’t as warm as they are now washingtonpost.co


FTC: Walmart Facilitated Tens of Millions Annually in Fraudulent Transactions

FTC revs up money transfer case against Walmart

The Federal Trade Commission last week doubled down on a lawsuit against Walmart over what it alleges was the retail juggernaut’s failure to protect consumers against fraudulent money transfer scams. 

The federal agency amended its complaint in U.S. District Court for Northern Illinois June 30, adding more counts against Walmart, after an adverse ruling in March. In that decision earlier this year, Judge Manish Shah partially granted a Walmart motion to dismiss the case, jettisoning one of two counts in the case. The FTC alleges Walmart assisted and facilitated violations of a telemarketing sales rule that restricts how telemarketers can do business.

In the amended filing in its ongoing contention that Walmart was aware its money transfer services were being used to defraud consumers. The agency alleges the retailer not only failed to take action to prevent the fraud, but collected fees along the way. Consumers were bilked through sweepstakes scams, advance-fee loan cons and trick-the-grandparent schemes, among other frauds, according to the lawsuit.

The consumer losses have amounted to tens of millions of dollars annually in recent years, the agency said in the lawsuit, citing consumer reports. Money transfer services are available at about 4,700 Walmart locations, the agency said. Meanwhile, the retailer has pocketed millions of dollars in fees from providing money transfer services, the FTC contends.  paymentdive.com


A Lot of Unanswered Questions About Autonomous Roadside Delivery Robots (ARDRs).
Safety & Security are Just a Couple - Not as easy as everyone originally thought.

Solving The Last-Mile Delivery Problem

Retailers are deploying robots to cut costs and improve efficiency, opening new opportunities for chipmakers as well as a host of new challenges.

Solving the last-mile delivery problem within the supply chain is an important piece of the efficiency puzzle, regardless of whether distribution stems from warehouse or a grocery store.

ARK Invest estimates that robots could deliver food for a cost of about 6 cents per mile, a 20X cost-saving compared with delivery by humans. Although using larger delivery robots costs a little bit more — about 40 cents per mile — that is still one-sixth the cost of taking a personal trip to the grocery store.

This is reflected in the growth projections for the autonomous delivery market, which Technavio predicts will grow to $24.8 billion by 2026 at a CAGR of 19.85%. The last mile opportunity is even larger. Straits Research pegs last-mile delivery market at $123 billion by 2030.

Even though many are jumping in, not everyone is convinced. Two major delivery companies, Amazon and FedEx, have canceled their ARDR programs.

If you're following this or interested in learning about it's trajectory and challenges this is the article to read.  Continue Reading


Special Interest: Europol is preparing for a huge increase in users in the Member States.

Europol's New Strategy - Becoming More Like the FBI
Ed. Opinion - From an Info Management & Analytics Standpoint

The Agency sets out next steps to enhance partnerships for cross-border cooperation and joint action

The Europol Management Board has now adopted the Agency’s updated corporate strategy. The document, entitledDelivering Security in Partnership”.

Six strategic objectives

The new strategy now includes six strategic objectives:

  • be the EU criminal information hub;
  • deliver agile, real-time operational support;
  • be at the forefront of law enforcement operational support;
  • provide a platform for European policing solutions;
  • be the model EU organization for law enforcement cooperation;
  • bring the relevant partners together for cross-border cooperation and joint action.

A new strategic objective has been added: bringing relevant partners together for cross-border cooperation and joint action. On this aspect of the strategy, Europol's Executive Director Catherine De Bolle stated:

"This additional objective emphasizes Europol’s important remit in this respect. It reflects the important and crucial role our partners want us to take up. To make Europe safer, we want to excel as a criminal intelligence hub and as the operational support centre our partners need today."

 According to the new objective, partnerships in a broader sense will be a priority on Europol’s agenda. In addition to the Member States, Schengen associated countries and third countries will be essential partners, together with the Agencies in the area of Justice and Home Affairs (JHA). Private parties, including companies, academia, NGOs, and research institutes, will be key collaborators too. Interpol will continue to be an important bridge towards countries around the world with which Europol has no cooperation arrangements in place.   europa.eu


In case you missed it: NRF's Top 100 Retailers 2023 List

Stripping the Magnetic Stripe: What's Taking So Long?

EHS Today: Back to Basics: Drug and Alcohol Impairment

Walgreens Cuts 400 Jobs & Close DC in ILL.


Senior LP & AP Jobs Market

Sr. Manager, Organized Retail Crime job posted for Macy's in San Francisco, CA
Proactively identify organized retail crime (ORC) activity and trends. Develop strategies to reduce organized retail criminal activity against Macy’s. Perform other duties as assigned. Leads, manages and coordinates investigations into Organized Criminal Activity. Utilize field surveillance tactics to develop and validate ORC investigations into persons and establishments of interest. ebwh.fa.us2.oraclecloud.com

Manager, Enterprise Safe & Secure Support job posted for Carvana in Atlanta, GA
The Manager, Enterprise Safe & Secure Support will lead the Enterprise Safe & Secure Support Team in the identification and mitigation of opportunities to improve the security and safety of our associates, assets, and profitability. In collaboration with various business functions, this leader will gain consensus and build cross functional project teams to implement solutions across our network of businesses. indeed.com

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How the FBI hacked Hive

The bureau is trying to take the fight to foreign ransomware gangs, even if it means giving up on bringing some of them behind bars.

When the FBI took down a notorious cybercrime gang known as Hive earlier this year, it did so without arresting a single person.

It was a coup that reflects a notable change in the way the agency fights cybercrime — focusing on outwitting hackers and disrupting them from afar rather than detaining them. Most cybercriminals operate in countries that are beyond the reach of U.S. law enforcement.

Hive was once one of the world’s most prolific criminal syndicates, notorious for shutting down the networks of American schools, businesses and health care facilities — and then demanding ransoms to restore access. But FBI field agents in Florida managed to unravel the group using little more than a keyboard, first hacking their way into Hive’s network in July 2022, and then undermining its extortion efforts by helping targeted organizations unlock their systems on their own.

The FBI estimates it saved victims across the globe roughly $130 million with the sting — a feat that proves the effectiveness of the approach, said Adam Hickey, the deputy assistant attorney general in the Justice Department’s national security division at the time of the Hive takedown.

But the approach also has its limits. POLITICO interviews with FBI officials behind the effort and independent cybersecurity experts provide fresh details on how the FBI pulled off the sting and why it could often only weaken — and not quite extinguish — the Hive operation.

The effort to infiltrate the gang was long and labor-intensive. And while the FBI’s digital sabotage yielded temporary gains, the criminals — still at large — now can regroup and start over again, knowing full well that U.S. law enforcement is on their heels.

“Unless you’re taking down the leadership and literally locking them up, it’s highly unlikely you’ll be able to stop ‘ransomware’ groups from resurfacing in a meaningful way,” said Kurtis Minder, CEO of cybersecurity company GroupSense, who has acted as a ransomware negotiator on behalf of several victims.

Hive first came on the FBI’s radar in July 2021.  Over the next 18 months, Hive launched upward of 1,500 attacks across the globe and collected roughly $100 million in cryptocurrency from its victims, according to estimates from U.S. law enforcement. The group expanded so fast, in part, by turning ruthlessness into a powerful engine of growth, targeting organizations, such as hospitals and health care providers, that other cybercriminals had declared off limits.

They learned, for example, how Hive was not exactly one group but several, closer to a branded franchise like McDonald’s than a tight-knight mafia. The group ran what cybercrime experts call a ransomware-as-a-service model, in which the Hive’s core members rent encryption software to a vast web of other criminals, or “affiliates,” who specialize in penetrating networks and deploying the ransomware payload.

Twelve months after that first case hit the Tampa desk, Crenshaw finally had a breakthrough.

He found a way to break into the group’s remote administration panel, a digital nerve center where gang members safeguard the keys that allow them to scramble — and then “save” — the data of every hospital, school, and small business that fell within their grasp.

Crenshaw and Bryan Smith, a section chief for the FBI’s cyber criminals operations section, did not specify how they pulled that feat off.

For the next six months, FBI Tampa provided keys to more than 300 new victims across the globe.

Crenshaw’s team became so good at offering technical assistance to victims it eventually gave itself a sly nickname, Crenshaw said: “Hive helpdesk.”

But the FBI’s success infiltrating Hive never translated to the group’s wholesale demolition.

Hive members likely remain active under a new name, argued Minder, of GroupSense.

Sometime in early January of this year, the Tampa field office came to its second major discovery, one that would change the Hive case for good.

On the basis of more meticulous investigative work, the FBI learned that Hive had rented the primary servers it used to stage its attacks from a data center in Los Angeles. Just two weeks later, it seized the hardware. Shortly thereafter, it announced the takedown.   politico.com


Only 5% of CISOs report to CEOs, survey finds

CISOs are still most likely to report to the CIO, but Heidrick & Struggles expects that to change as cyber responsibilities evolve.

CISOs predominantly report to CIOs and are less likely to report to CEOs now than previous years, according to a Heidrick & Struggles survey.

Just 5% of CISOs reported to the CEO this year, down from 8% in 2022 and 11% in 2021, the executive search company’s global survey of CISOs found.

Despite a slight year-over-year decrease, more than one-third of CISOs report directly to the CIO.

Heidrick & Struggles found CISOs also report to CTOs, COOs, global CISOs and chief risk officers, part of a reporting structure that underscores a leftward shift for the CISO role from compliance to technology, the research found.

Two-thirds of CISOs represented in the survey are two levels down from the CEO, reporting to a role that reports directly to the CEO, the survey found.

The firm expects the number of CISOs reporting to CIOs to decrease further as CISOs take on a more broad enterprise risk oversight role with regular presentations to the audit committee and board.

“What we are seeing, particularly this year, is that CISOs have significant visibility with the full board and its relevant committees — demonstrating that while CISOs might not have a direct line to the CEO, they are still being heard and increasingly integrated into organizational strategy,” Thompson said.

The majority of CISOs, 3 in 5, present to the full board and nearly 4 in 5 present to a special committee, the research found.    cybersecuritydive.com




Only Three Specific Botnets Accounted for 95% of Exploitations

Botnets responsible for over 95% of malicious web traffic globally: Report

For the research, Trustwave implemented a network of honeypots located in multiple countries including Russia, Ukraine, Poland, the UK, China, and the US.

During the six-month period that ended May 2023, the research Trustwave analyzed 38,000 unique IPs, downloading a little over 1,100 payloads served in exploitation attempts.

"Almost 19% of the total recorded web traffic was malicious, and botnets were responsible for over 95% of the malicious web traffic detected," the report said.

The primary objective of these botnet attacks was to upload a web shell, a malicious script for unauthorized access into compromised websites or servers, enabling attackers to carry out further actions against Trustwave honeypots posing as potential victims.

On further analysis, the research found that Mozi, Kinsing, and Mirai botnets accounted for almost all (95%) of these exploitation attempts. While Mozi accounted for 73% of the botnets used, Mirai and Kinsing contributed to 9% and 13% respectively.

"These malware families are mostly known to explore vulnerabilities in internet-connected devices and assemble them into botnets used to either carry out distributed denial of service (DDoS) attacks, or mine cryptocurrencies," the report said.


Why companies should consider having a chief trust officer

Trust should be an important factor for every business. It’s time to ask yourself:
Do you have the necessary level of trust in your organization? Could a CTO help get you there?

According to the 2023 Edelman Trust Barometer, in this age of rising domestic polarization in countries that include the United States, China, India, and the United Kingdom, trust is fleeting. Those surveyed observed that their "employer is the only trusted institution" in their individual worlds.

How do you measure corporate trust?

To better understand such measures, Deloitte has a framework called The Four Factors of Trust that distills the trust dynamic down and provides a starting point for measuring where one stands with an organization.  These four factors are:

  1. Humanity - Demonstrates empathy and kindness towards me and treats everyone fairly.
  2. Transparency - Openly shares information, motives, and choices in straightforward and plain language.
  3. Capability - Creates quality products, services, and/or experiences.
  4. Reliability - Consistently delivers on promises and experiences.

When an action takes place that erodes trust, things go south in a hurry. Imagine not being able to trust an entity within your supply chain or those who supply you with needed items not trusting you. 

In a recent MIT Technology Review piece, Elena Kvochko, chief trust officer at SAP, highlighted that "trust is a clear competitive differentiator -- having a recognized awareness that this is an important function and this is an important direction for the company -- it was critical for our success."  csoonline.com


Microsoft puts out Outlook fire, says everything's fine with Teams malware flaw

Microsoft is having a rough week with troubles including an Outlook.com bug that prevented some email users from searching their messages for several hours on Thursday, and a Teams flaw that allows people to send phishing emails and malware to other Teams users.  theregister.com














Young man sent to prison for over 30 years for crime spree


Zanesville, OH: Jury finds Gahanna woman guilty of 41 charges related to regional theft ring.

A Gahanna woman was recently found guilty of 41 charges following a jury after trial in Muskingum County Common Pleas Court. She's yet to be sentenced, but faces up to 57 years in prison. Juliana F.C. Washington, 29, was indicted in April with engaging in a pattern of corrupt activity, a first-degree felony, with a three year firearm specification, assault, a second-degree felony, with a three year firearm specification and violent offender specification and multiple counts of theft, petty theft, possessing criminal tools, receiving stolen property, identity fraud, tampering with evidence, forgery, attempted theft and grant theft of a motor vehicle.

Washington was one of four individuals indicted related to a regional theft ring. Earlier this year five women at a yoga studio reported their cars were broken into and purses stolen. Their purses contained identification cards, credit cards and checkbooks. Deputies with the Muskingum County Sheriff's Office were called to a gymnastics gym for an additional report of a vehicle break-in shortly after taking the other reports.

Tangipahoa Parish, LA: Serial Walmart burglar stole nearly $7,000 of merchandise from store as part of spree throughout southeast La.


Memphis, TN: Thieves fire shots at Southland Mall store manager; $3000 of merchandise stolen.


Batavia, NY: Shoplifting suspect flees Target on foot with more than $2,000 in merchandise


Peachtree City, PA: Shoplifters hit Walmart in volume — 4 arrested


Elmore County, AL: Woman charged with 26 counts of theft at Millbrook Walmart


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Shootings & Deaths

(video) New York, NY: Employee arrested after deadly stabbing inside Midtown CVS.

The NYPD says a CVS employee stabbed a man to death inside a Midtown store Thursday. Officers were sent to the CVS on Broadway near West 49th Street just after 12 a.m. for a report of a robbery. When they arrived, they found a 50-year-old man suffered from a stab wound to the torso. He was taken to a local hospital, where he was pronounced dead. Police say the victim had been shoplifting before the stabbing. Forty-six-year-old Scotty Enoe, of Brooklyn, was arrested and charged with murder and criminal possession of a weapon.


Akron, OH: 34-year-old Akron woman fatally shot in Dollar General parking lot.

Akron police are searching for the suspect who shot and killed a woman in the parking lot of a Dollar General store Monday afternoon. According to police, the shooting happened around 1:30 p.m. at the store located in the 2000 block of W. Market St. Police said Ernestine Stallings, 34, and a friend had just left the store after buying balloons. When officers arrived at the store, a citizen was giving Stallings first aid. EMS transported Stallings to Cleveland Clinic Akron General Medical Center where she was pronounced deceased.


Columbus, OH: Police Officer shot, suspect dead and two arrested after armed robbery chase on I-70.

A Columbus police officer is hospitalized and a suspect is dead and two others are arrested after cruisers chased a trio of accused robbers on the highway Thursday.

Around 4 p.m., one Columbus police officer was shot in the leg during a shoot-out that occurred on Interstate 70 near West Mound Street as cruisers pursued three suspects accused of robbing a Whitehall car dealership and later a bank, police said. Medics pronounced one suspect dead at 4:20 p.m Two suspects — both of whom ran southbound from the stolen car when the police pursuit ended — remained at large, according to Columbus Division of Police Sgt. Joe Albert. They were arrested nearly 15 hours later, Friday morning in the North Linden area.


Erie, PA: Update: Echoing earlier case, self-defense hinted at in latest fatal shooting at Erie Quick Stop.

On May 16, for the second time in less than three years, video cameras captured a fatal shooting from start to finish at the Quick Stop convenience store at West 18th and Chestnut streets in Erie. The similarities do not end there. The defendant in the May 16 shooting is raising the same defense that the defendant put forth in the previous fatal shooting, which happened in October 2020.

The defendant in the May 16 shooting, 26-year-old Jaquan O. Harris, told police that he shot the victim, 22-year-old Jalen Rieger-Williams, in self-defense just as an unarmed Rieger-Williams walked inside the store, according to testimony at Harris' preliminary hearing on Thursday. "Dude was about to kill me," Harris said in an interview with police, according to testimony.

In the previous case, the defendant, Kyontia L. Blanks, said he acted in self-defense in fatally shooting 40-year-old Frederick Perry on Oct. 21, 2020, as Blanks stood outside the front of the Quick Stop and an unarmed Perry got out of his newly parked car. Blanks, who shot Perry in the chest and shoulder at point-blank range, said Perry had threatened to kill him weeks earlier in a dispute over a woman.

Blanks, 27, was convicted of voluntary manslaughter at a jury trial in Erie County Common Pleas Court in January and was sentenced to nine to 18 years in state prison in February.


Erie County, NY: Buffalo man sentenced for injuring victim in shooting at Cheektowaga dollar store.

Erie County District Attorney John J. Flynn announced 34-year-old Travis J. Green of Buffalo was sentenced this morning before Erie County Court Judge Sheila A. DiTullio to 10 years in prison followed by five years of post-release supervision.

On Nov. 14, 2017, at approximately 2:30 p.m., the defendant entered a Dollar General store on Union Road in the Town of Cheektowaga to request an employment application. During the incident, the defendant became irate and exited the store. While in the parking lot, the defendant removed a high-powered rifle from his vehicle and fired numerous rounds from the parking lot into the front of the store. Several customers and employees were inside of the store at the time of the shooting. One customer was injured by gunfire.

After the shooting, the defendant ran from the scene, but was apprehended nearby by Cheektowaga Police officers. Investigators found a second high-powered rifle and more than 850 rounds of ammunition during a search of the defendant’s vehicle.

The victim, a 53-year-old man, was taken by ambulance to ECMC where he was treated for injuries to his arm and shoulder.

Green pleaded guilty to one count of attempted murder in the second degree (class “B” violent felony). The defendant pleaded guilty to the highest count in full satisfaction of the indictment against him on May 25, 2023.

Robberies, Incidents & Thefts

Fresno, CA: Suspect bites employee during robbery at jewelry store inside Fresno mall.

A suspect managed to get away with expensive jewelry after biting an employee at a store inside a Fresno mall on Thursday night. The robbery happened around 7 pm at Devons Jewelers inside the Fashion Fair Mall near First Street and Shaw Avenue. Fresno police say a suspect was trying to leave the store with stolen jewelry before being stopped by an employee. During the confrontation, officials say the suspect bit the employee twice before managing to escape the store with the jewelry. The store's employee suffered minor injuries. Officers are still working to find the suspect.


(video) Lebec, CA: New body camera footage reveals the moments following a multi-million dollar jewelry heist.

The two drivers lingered in the darkness in the hours after their Brink’s big rig was burglarized at the Flying J Travel Center. They tried to make sense of the brazen, late-night jewelry heist. “If this was me and I was going to do something like this, I’d try to stay in the shadows as much as possible,” theorized driver James Beaty.

The other driver, Tandy Motley, had another thought: “You know what worries me the most is they always want to blame the employee first.”

It was after 3 a.m. on July 11, and thieves had just made off with more than 20 large bags of jewelry, gems and other items that the Brink’s tractor-trailer had been transporting from the International Gem and Jewelry Show in San Mateo to the L.A. area. The heist occurred during a 27-minute window in which Beaty slumbered in the vehicle’s sleeper berth and Motley ate a meal at the Flying J, a sprawling truck stop just off Interstate 5’s sinuous Grapevine in Lebec, Calif.


Troy, NY: Police dog makes 'remarkable recovery' after being stabbed 12 times by burglary suspect.

A police dog is recovering after being stabbed 12 times while biting a burglary suspect in upstate New York, his employer said. Norbi, a Belgian Malinois, was stabbed early Wednesday during a pursuit of a suspected burglar targeting homes in the Emerald Greens neighborhood of Troy, the city’s police department said in a statement. The dog and his handler were trying to take the suspect into custody in a wooded area when the suspect stabbed Norbi a dozen times with a knife, according to police.


(video) Wilmington, NC: Fire Department frees child accidentally locked in gun safe at local store.

On Saturday, July 1, the Wilmington Fire Department responded to Sportsman’s Warehouse after a child had been unintentionally locked in a gun safe.

According to an announcement from the Wilmington Professional Firefighters Association, the child’s sister had accidentally locked her in the safe. On scene, units with the WFD quickly cut the hinges off of the door. “Mistakes can happen in an instant, especially with children,” states the Wilmington Professional Firefighters Association. According to a representative with the fire department, the trapped child was unharmed in the incident.


Columbus, OH: Columbus City Attorney hopes to reduce shoplifting by helping those who steal out of need.

The Columbus City Attorney's Office is one of five prosecutors' offices nationwide piloting a program aimed at decreasing shoplifting by helping nonviolent offenders who steal low-value items out of desperation. City Attorney Zach Klein announced what his office is calling "Buckeye Deflection" on Thursday, a pilot project by the national Association of Prosecuting Attorneys in partnership with Justice System Partners.

“Buckeye Deflection is working to improve lives and meet the needs of those struggling in our community while also freeing up prosecutors to go after violent and higher level criminals who pose a serious threat to public safety,” Klein said.

The City Attorney's Prosecution Division will identify low-level offenders whose crimes stem from quality-of-life factors like homelessness, poverty, mental illness or substance use. The aim is to connect individuals with community resources that can help improve their lives and lead them to forego stealing again.


Macon, GA: Store employee arrested in connection to Family Dollar armed robbery


Chicago, IL: CPD investigating after 4 armed robberies overnight on Northwest Side


Atlanta, GA: Bulletproof glass helps stop store clerk being shot by would-be robber




Daily Totals:
• 31 robberies
• 0 burglaries
• 2 shootings
• 1 killed

Click to enlarge map



None to report.

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Director of Retail Solutions - North America
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This role will be focused on selling our SaaS retail crime intelligence platform by developing new prospects, and progressing Enterprise level prospects through our sales process. You will report directly to the VP of Retail Solutions - North America, and work alongside our Marketing, Partnerships and Customer Success team to grow our customer base...

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Montgomery & Birmingham, Alabama - posted July 5
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups’ response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Regional Manager, Loss Prevention (Western Territory)
Remote - posted June 28
The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigate and resolves all matters that jeopardize or cause a loss to the company's assets. Has ownership for all company related shrinkage programs in their assigned stores.

Regional Manager, Loss Prevention (Central Territory)
Remote - posted June 28
The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory. Investigate and resolves all matters that jeopardize or cause a loss to the company's assets. Has ownership for all company related shrinkage programs in their assigned stores...


Regional Director, LP & Safety (Midwest)
MN, MO, IL, KS, WI, MI, IN, or WA - posted June 27
We are looking for a Regional Director of Loss Prevention to join us in MN, MO, IL, KS, WI, MI, IN, or WA. You will develop, execute, and maintain shrink and shrink compliance initiatives. You will also conduct internal and external field investigations, loss control auditing, store safety programs, and compliance programs and audits...

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Your self-evaluation is probably the most important document you'll write all year and it requires a degree of self-reflection and openness that, if done correctly, thoroughly, realistically and written well, will in actuality garner more respect than virtually anything else you can do. However, it's also a double-edged sword that mandates your adherence and constant effort to reach your written objectives and goals. The problem is that while most are rather open about their areas of improvement, very few actually quantify what they are going to do to improve and set specific goals that are realistically obtainable. The first step may be in just approaching and completing the reviews of your direct reports first and doing them with the same intensity and focus as you do yours. This step gets you in the game so to speak and allows you to tie yours into your teams and also may just give you some feedback you need to hear.

Just a Thought,

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