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InstaKey® Promotes Matthew Drumm to Systems Development Project Manager

Lakewood, Colorado - InstaKey® Security Systems is proud to announce the promotion of Matthew Drumm to Systems Development Project Manager.

Since joining InstaKey® Security Systems' Client Services as a Senior Account Manager in 2017, Mr. Drumm has been crucial to our client satisfaction and company growth. His personability, drive for simplifying standards, and strong problem-solving skills are first-rate. In his new project management role, he will use this knowledge to develop new client programs and implement best-in-class key control practices from architecture to maintenance.

We fully expect and believe that Mr. Drumm will be an asset in the years to come that will allow us to provide our customers with the high-quality services they deserve while enabling us to achieve our goals.

"We are excited to make this announcement. Matthew is a valued colleague and his commitment to excellence will only continue to help our organization grow", stated Ryan Carter, Chief Executive Officer.

We hope you will join us in extending "Congratulations" to our new Systems Development Project Manager!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position







Be on the lookout - National Retail Security Survey out for completion

National Retail Federation & Loss Prevention Research Council

NRF's National Retail Security Survey (NRSS) has been a critical benchmark for the retail industry for more than 30 years. Conducted in partnership with the Loss Prevention Research Council (LPRC), the report plays a key role in supporting asset protection departments, educating policymakers, media and other stakeholders. As retailers face increasingly alarming levels of crime, violence, theft and loss, the report has never been more vital.

NRF recently distributed the 2023 NRSS survey to loss prevention and asset protection (LP/AP) pyramid leaders for more than 300 retail brands. Strong retail brand involvement is critical to ensure the report accurately reflects the current security landscape. Across the industry, this report is used to support benchmarking, budgeting and department initiatives. The survey results are planned for release later this year in the fall.

On behalf of NRF, the LPRC and the entire retail industry, we appreciate your participation and support. We request that surveys only be completed at the link provided within each individual email address.

If your organization's LP/AP pyramid head has not yet received the 2023 NRSS survey, please reach out to David Johnston at NRF or Cory Lowe at the LPRC. Thank you.

The U.S. Crime Surge
The Retail Impact

A City on Edge - What's the Public Response?
Will the Security Guard Eventually Be Prosecuted?
Does Calif. AG or the Fed's jump in and file charges?

San Francisco DA's Walgreens Decision NOT to Prosecute Making Headlines Globally

Demonstrators took to Market Street in San Francisco Monday evening demanding that Jenkins change her decision.

No Charges for the SF Walgreens Security Guard in Shooting of Alleged Shoplifter
SF DA Brooke Jenkins won't file charges in Banko Brown killing - Here's the whole story
Two weeks after San Francisco District Attorney Brooke Jenkins' city-rocking announcement that
she would not pursue murder charges in a Walgreens security guard's killing of Banko Brown, Jenkins now says she won't bring any charges at all.

The San Francisco District Attorney's Office, which also published
footage of the killing and police reports on Monday, said there was "insufficient evidence" to press criminal charges after an investigation determined "Anthony acted in lawful self-defense when he fired his weapon at Brown."

Given the totality of the circumstances, including the threat that Anthony believed, and could reasonably believe, the evidence shows that Brown's shooting was not a criminal act because Anthony acted in lawful self-defense," the district attorney's office wrote in the report. "Thus, Anthony is not criminally liable for the death of Brown."

John Burris, the Oakland civil rights attorney representing Brown's family, told The Examiner that the "
horrible, horrendous" video of Anthony shooting Brown had "no basis to use deadly force" in a shoplifting case, "particularly when it was the security guard who was the aggressor."

Security footage from inside the Walgreens that prosecutors published on Monday shows Brown attempting to leave the 825 Market St. store with a bag.

Continue Reading - Incident - Interviews - Guard's Version - SF Board of Supervisors Reactions - DA Reports - LE Additional Videos - The Global Response

Retail Workers Face Growing Violence & Safety Risks
Is retail quickly becoming one of the most dangerous jobs in America?

Walmart and Target employees reveal the most dangerous parts of working in retail, from towers of boxes to armed customers and inattentive drivers

Front-line retail workers face a variety of workplace hazards both inside and outside their stores.

In the past few months, a 27-year-old Walmart employee died after being struck by a vehicle in a store parking lot in Colorado, a Target worker was stabbed in Chicago, and a Lowe's worker was pinned under a box in Louisiana.

"There are a lot of dangerous aspects to working retail," said a Walmart employee of eight years who works at a store in Minnesota. "Hell, even some of the customers are dangerous. It's not the most dangerous job in America, but it's moving up the list."

Retail workers describe 'near misses' with unbalanced boxes and badly packed freight

Many workers told Insider the backroom is often a place of potential danger. They said that short deadlines and low staffing levels make it difficult to unload inventory from freight trucks and store it safely. The worker also said it's not unusual for his store to receive a truck that is dangerously packed, with heavy pallets of water or milk stacked on top of unsteady pallets of paper towels or pet food.

Store workers have been threatened with guns

On the store floor, shoplifters and customers wielding guns make some employees particularly nervous.  The number of assaults in retail establishments has been increasing at a faster pace than the national average, according to a New York Times analysis of FBI data.

Between January 2020 and November 2022, Walmarts nationwide saw 363 incidents of gun violence and 112 deaths as a result, per Guns Down America, a nonprofit gun-safety group. To be sure, Walmart has the most stores in the US, with roughly 4,700 locations, and supermarkets in general have long been a target of gun violence.

Retail workers say reckless drivers pose a threat in parking lots

The hazards of retail work extend beyond the store's front doors. The employee also said there have been shootings in the parking lot of her store, but more often, the dangers of the parking lot are posed by inattentive or impatient drivers. businessinsider.com

NYC Retail Workers Continue to Speak Out Over Violence & Crime Surge
Hero retail store workers beg for better laws as NYC's deadly crime wave rages
We need Albany to act on legislation that will protect retail workers, improve safety and show consumers we take these issues seriously.

Since the pandemic's start, however, retail work has become increasingly dangerous. Retail theft is on the rise, with robbery, burglary and other crimes increasing by 22%. And while 327 offenders accounted for 30% of New York City's 22,000 retail theft arrests in 2022, recidivists were arrested almost 6,600 times, for an average of 20 times each.

The results of this are obvious: Merchants have made approximately 63,000 complaints - most going unresolved. As a result, shoplifting is vastly underreported and shopkeepers are putting themselves in harm's way to resolve altercations.

These are not just stats and figures: Assaults on grocery-store or bodega workers are happening nearly every day.

I am part of a coalition called Collective Action to Protect Our Stores, and we have publicly released several videos that show just how frightening these can be: workers threatened with knives, cashiers beat up and workers endangered with weapons.

Common-sense fixes

Collective Action to Protect Our Stores is backing numerous pieces of legislation in Albany that are going to help us work in safer environments. They include a bill by Assemblymember Manny De Los Santos and Sen. Jessica Scarcella-Spanton that elevates an assault of a retail worker to the class-D felony of assault in the second degree.

Other pieces of legislation include a bill to create the offense of fostering the sale of stolen goods, to help stop people from reselling items they steal, and raising a subsequent offense to grand larceny in the fourth degree.

Finally, we are asking for district attorneys to use "Harm on Harm," a tool recently added in the bail-reform laws that allows DAs to request and set bail for repeat offenders who are facing charges in another case and are rearrested for causing another harm. nypost.com

Wrongful Death Suit Filed in Connection to Buffalo Store Massacre
Lawsuit alleges that social media companies promoted White supremacist propaganda that led to radicalization of Buffalo mass shooter
A wrongful death lawsuit filed against several social media companies Friday alleges that social media lent to the radicalization of the gunman who shot and killed 10 people at a grocery store in Buffalo, New York, last May.

The lawsuit alleges that the then 18-year-old Payton Gendron "was not raised by a racist family" and "had no personal history of negative interactions with Black people." Gendron was motivated to carry out the attack at Tops Friendly Market "by racist, antisemitic, and white supremacist propaganda recommended and fed to him by the social media companies whose products he used," according to the lawsuit.

John Elmore is one of the attorneys who filed the suit on behalf of the families of three victims of the mass shooting - Heyward Patterson, Katherine "Kat" Massey and Andre Mackniel, and assistant store manager Latisha Rogers who survived the shooting. Elmore told CNN that this is a "lurking danger."

The lawsuit claims the social media companies "profit from the racist, antisemitic, and violent material displayed on their platforms to maximize user engagement," including the time Gendron spent on their platforms viewing that material. cnn.com

SF Expanding Ambassador Program to the The City in the Mission
Where San Francisco is sending community ambassadors next
The City is taking a page out of its Tenderloin and Mid-Market playbook to address problems in the Mission.

San Francisco announced a new program for the neighborhood Monday that will include the deployment of 16 new community ambassadors, seven days a week, in the 13-block stretch between 14th and Cesar Chavez streets.

The program, dubbed Mission SAFE Streets, is a response to deteriorating conditions in the neighborhood that include unpermitted street vending, unsheltered homelessness, and open drug use.

Since the pandemic, The City has leaned heavily on community ambassador programs to address street conditions in its most challenging neighborhoods, including the Tenderloin, where Urban Alchemy ambassadors are a regular presence.

The ambassadors will not intervene in situations that could pose a serious safety risk, leaving such work to the police. They will be trained in de-escalation techniques and how to interact with people experiencing mental health crises, according to The City.

Their efforts will be bolstered by increased foot patrols by the San Francisco Police Department's community ambassadors, a group comprising retired and unarmed cops. sfexaminer.com

The D&D Daily Honors Law Enforcement on National Police Week 2023
National Police Week 2023: May 14 through May 20, 2023
National Police Week offers honor, remembrance, and peer support, while allowing law enforcement, survivors, and citizens to gather and pay homage to those who gave their lives in the line of duty.

In 1962, President John F. Kennedy signed a proclamation which designated May 15 as Peace Officers Memorial Day and the week in which that date falls as Police Week. Currently, tens of thousands of law enforcement officers from around the world converge on Washington, DC to participate in a number of planned events which honor those that have paid the ultimate sacrifice.

The Memorial Service began in 1982 as a gathering in Senate Park of approximately 120 survivors and supporters of law enforcement. Decades later, the event, more commonly known as National Police Week, has grown to a series of events which attracts thousands of survivors and law enforcement officers to our Nation's Capital each year.

The National Peace Officers Memorial Service, which is sponsored by the Grand Lodge of the Fraternal Order of Police, is one in a series of events which includes the Candlelight Vigil, which is sponsored by the National Law Enforcement Officers Memorial Fund (NLEOMF) and seminars sponsored by Concerns of Police Survivors (C.O.P.S.)

National Police Week draws in between 25,000 to 40,000 attendees. The attendees come from departments throughout the United States as well as from agencies throughout the world. This provides a unique opportunity to meet others who work in law enforcement. In that spirit, the Fraternal Order of Police DC Lodge #1 sponsors receptions each afternoon and evening during Police Week. These events are open to all law enforcement personnel and are an experience unlike any other.

Click here for a schedule of events honoring America's law enforcement community. policeweek.org nleomf.org

DOJ: Office for Victims of Crime
Resources and Support for the Victims in Allen, Texas - May 8, 2023
The Office for Victims of Crime staff members extends our condolences to the victims of recent mass shootings.

OVC extends our support for the victims and those impacted by the shooting at an outlet mall in Allen, Texas on May 6, 2023.

We offer the below resources that may help victims, their families, and the community during this difficult time.

Resources for victim service providers, law enforcement, first responders, and community and faith leaders responding to this tragedy are also listed. ojp.gov

'Making Our City Safer': DC Mayor Proposes Crime Bill
Mayor Muriel Bowser seeks to increase penalties for illegal gun possession and for violent crimes that target people with physical or mental impairments.

Philadelphia Officials Discuss Summer Crime Prevention Plans

Daughter of late Chicago cop frustrated by city's crime surge



SDM's Top Systems Integrators Report
Revenue's Up 32% & 82% Predict 11% Growth TY

The 2023 SDM 100: Solving the Labyrinth
SDM 100 companies reported a wide variety of experiences in 2022, very much depending on the path, location and unique set of challenges that made up their business conditions last year. As a group, however, they continue to rise to the challenges put before them and find their individual path to success.
This year's SDM 100 companies' answers when asked to describe their business success in 2022 were truly a puzzle. As soon as one would say "best year ever" another company would describe the market as "flat." Some said supply chain issues were quickly resolving, while others predicted they would still loom large in 2023. And some described certain technologies or markets as very strong - residential or commercial, fire or video, for example - only for the next company to say the exact opposite.

The 2023 SDM 100 ranks U.S. companies that provide electronic security systems and services to both residential and non-residential customers. This ranking is based on information provided to or, in few cases, estimated by SDM. sdmmag.com

SDM 100 companies total annual revenues rose a whopping 32 percent in 2022 ($15.1B) to its highest level since 2016

SDM 100 dealer optimism - 82% predict revenue will be up with 11% average increase

SDM 100 Average Net Profit Margin: 14%

SDM 100 companies reporting increased profits rose 6 percentage points,

SDM 100: PRODUCT Category Segments three most sizable - integrated non-residential systems, video surveillance and intrusion (burglar) alarm systems.


View the 2023 SDM 100 Rankings
Register for free to view the complete Rankings and get unlimited access to SDMmag.com

Retailers Continue to Rethink Costly Return Policies
Get ready to pay up to $10 for making a return, as more companies charge fees for shipping an item back

More retailers are charging customers for shipping and related fees for mailing back returns.

It's becoming more common for customers returning products to shoulder shipping fees. About 41% of retailers charged for shipping on returns in 2022, compared to 33% the year before, according to a survey by logistics company Narvar.

Customers can face fees for shipping, handling, and potentially restocking, and can often return items physically in stores in order to avoid facing additional charges, according to a review of return policies on retailers' websites.

Several major retailers have referenced shipping fees for returns, including H&M, which states that "Shipping and handling costs are not refundable."

H&M told Insider that its US customers would generally incur a $5.99 shipping fee to mail items back through the US Postal Service, though those in its loyalty program would be exempt from that. "Charges for online returns look different from market to market," a company representative added.

J.Crew notes on its website that customers shipping gift returns will see a $7.50 charge in their refund, while JCPenney states that shipping returns cost $8. "This has been significantly discounted and will cover your entire return from a single order," JCPenney states on its website.

Several department stores and brands including Kohl's, Uniqlo, Anthropologie, Neiman Marcus, and others are also charging fees ranging up to around $10, as Insider has reported. businessinsider.com

The Post-COVID Workplace
COVID Emergency Ends, but not Completely

Employers need to be careful about how they proceed in the post-COVID emergency world.

The official United States government-decreed COVID-19 national emergency may have ended on May 11, but employers still need to respond appropriately in the future, particularly when it comes to different requirements that continue to be in force in various states and other jurisdictions.

"The COVID-19 era of employment law is transitioning, and with this transition come new challenges that require employers to carry on the lessons gained from the pandemic about workplace safety," say attorneys for the law firm of Proskauer Rose, one of the many employment law firms that have issued similar warnings to their clients. "Employers should consult state and local requirements to determine what is necessary in order for them to comply with applicable law."

However, it is true that in the absence of applicable federal, state or local requirements, employers now have significantly more flexibility to determine how best to promote a productive and healthy work environment while mitigating the risk of workplace disruption from illnesses, the attorneys stress.

When it comes to employee masking, for example, most of the states already have removed indoor masking rules, although such requirements can remain in effect in certain settings, such as for healthcare facilities. Some states continue to maintain masking requirements under specified conditions, the attorneys note.

Most testing requirements for employees have been lifted, including those in jurisdictions that previously required unvaccinated individuals to submit to weekly testing in place of vaccination. ehstoday.com

Retail Union Efforts Makes More Strides
Rutgers Barnes & Noble Workers Vote To Join Retail, Wholesale And Department Store Union
The Retail, Wholesale and Department Store Union said today that workers at Barnes & Noble College Booksellers at Rutgers University by a unanimous vote have elected to join the RWDSU.

Building upon last week's win by workers at REI in Chicago with RWDSU, today's win also comes amid a longstanding streak of wins by the RWDSU at independent booksellers in the New York area, including McNally Jackson, Goods for the Study, Greenlight Bookstore and Book Culture, as well as the union election petition of workers at Barnes & Noble's flagship Union Square, New York store.

Workers at the Rutgers Barnes & Noble have reportedly faced safety issues amid the rebound of the pandemic; workplace harassment; substandard pay for the industry below that of independent booksellers; unstable scheduling practices; a lack of structure when it comes to job duties and tasks, and favoritism by management. These are issues the workers are looking to address at their first contract negotiations. forbes.com

Walmart, Target and Home Depot all report Q1 results this week
Big week for retail financials, predictions, and plans

Nike faces lawsuit over greenwashing claims
A Missourian last week filed a complaint against Nike in federal court, alleging the sports apparel maker "falsely and misleadingly markets" products as sustainable and environmentally friendly.

Primark plans to growing store count from 13 to 60 by 2026

Bed Bath & Beyond, Tuesday Morning closures open doors for others

Junior women's fashion retailer Dry Goods to open 11 stores in 2023

All the News - One Place - One Source - One Time
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Do you have a solution with real-time information when
active threats enter?

How one retailer's proactive face matching led to ID, arrest without violence

Active shooter attacks spiked by 52.5 percent in 2021, according to the FBI. Most happened in "commerce" areas, such as shopping malls and grocery stores. In response, retailers are quickly adopting technologies, including face matching, that offer advance warning of threats.

Not all violence is preventable, but retailers can increase their chances of stopping attacks before they start. Here's how one retailer's fast, proactive reaction to a real-life threat led to an arrest with no violence or injuries-and most importantly, before the threatened attack happened.

The retailer became aware of a potential active shooter threat on a popular social media platform. An unknown and unverified individual made a direct threat of gun violence in his post, and he suggested that customers with children avoid the retailer's store.

Minutes after the threat was posted, the retailer ran the profile photo through the FaceFirst Visitor Search Investigation tool. Had the person of interest visited any of the retailer's stores in the past 45 days? Within seconds, the search revealed two face matches at two locations, one from two weeks back and another just one day prior.

The retailer's asset protection team reviewed the matched events and security camera video, then collaborated with local law enforcement. Officers confirmed the man was a known offender, with a record of violent crimes against another retailer and a history of mental illness. Using face matching technology, the retailer formed a threat profile for the man in less than two hours.

Eight days later, the man returned to the retailer's store. As he entered, the FaceFirst system matched his face and immediately generated a match notification. The store management team confirmed the notification and followed the retailer's policy on the notification: "Do not approach-call LE." Law enforcement officers responded quickly and arrested the man nearby. The incident was resolved without violence, and a restraining order was issued soon thereafter. The man has not returned to any of the retailer's stores since his arrest.

Calculate the risks of being caught unaware when a known offender enters your store. If you knew there was a proven solution to keep your valued customers, associates, and executive team safer from violent offenders, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and ethical-take action today at facefirst.com.







Retail Sector Has A Target On Its Back
SASE and the Retailer: cybersecurity lessons for transforming retail companies

The retail sector poses a rich target for hackers, yet many large companies lack the required resilience.

While some bad actors target high-profile organizations for political or egotistical reasons, the majority of cyber-attacks are driven by good, old-fashioned greed. And the unfortunate truth is that black hat hacking is a highly lucrative, albeit highly skilled, "profession". From a hacker's point of view, the not insignificant cost of a data breach comes with few overheads and represents a very attractive income. Small wonder, therefore, that organisations' defensive measures should be constantly tuned and reinforced.

To an attacker whose automated scripts and malicious code see only IP addresses on the internet, every industry with any online presence is equally at risk. But the retail industry is particularly sensitive to the effects of a successful attack and is more susceptible. Consider the following four factors:

AdvertisementThe seasonal nature of retail means that business throughput can be concentrated at specific times (Christmas, Ramadan, Halloween, Rosh Hashanah, Diwali and so on). It's more difficult to detect and respond to malicious activity during these times when systems and people are under maximum load.

Brick and mortar stores are subject to particular online threats that take advantage of their location on the network edge.

Retailers' supply chains are long, complex, and subject to variation as business strategies change. Their scale and complexity add significantly to the attack surface presented to bad actors.

Brand damage is particularly bad news for large retailers that trade in multiple areas. A besmirched reputation in consumer-packaged goods (CPG), for example, can significantly impact all other sectors where the retailer has a presence (like food and beverage, for example), despite those two trading operations being quite separate from one another. Negative social media and news coverage sticks to the brand and spreads quickly, with a highly undesirable impact on sales that can last months, if not years.

• There are further factors that affect retailers, but not ones that are unique to the sector. Difficult economic conditions mean failed direct debit and card payments, plus more attempts at fraudulent activity. Around these incidents, there are specific communications between consumers and retailers, and it's easier, therefore, for an attacker to insert themselves into a situation via spoof messaging or phishing emails.

Humans are always the weakest link in any cyber defensive strategy, so technologies like SASE (secure access service at the edge) can help validate not only each user but each device as they interact with systems right across a distributed network of supply chain, brick and mortar stores' systems, ecommerce facilities and so on. techhq.com

AI Could Deliver Major Setback To Cybersecurity Efforts
Cybersecurity faces a challenge from artificial intelligence's rise

While defenders have been winning more battles, the availability of AI tools threatens that progress

Criminals have been early adopters, with Zscaler citing AI as a factor in the 47 percent surge in phishing attacks it saw last year. Crooks are automating more personalized texts and scripted voice recordings while dodging alarms by going through such unmonitored channels as encrypted WhatsApp messages on personal cellphones. Translations to the target language are getting better, and disinformation is harder to spot, security researchers said.

That is just the beginning, experts, executives and government officials fear, as attackers use artificial intelligence to write software that can break into corporate networks in novel ways, change appearance and functionality to beat detection, and smuggle data back out through processes that appear normal.

The result will be more believable scams, smarter selection of insiders positioned to make mistakes, and growth in account takeovers and phishing as a service, where criminals hire specialists skilled at AI.

Those pros will use the tools for "automating, correlating, pulling in information on employees who are more likely to be victimized," said Deepen Desai, Zscaler's chief information security officer and head of research.

Phishing awareness programs, which many companies require employees to study annually, will be pressed to revamp.

The prospect comes as a range of professionals report real progress in security. Ransomware, while not going away, has stopped getting dramatically worse. The cyberwar in Ukraine has been less disastrous than had been feared. And the U.S. government has been sharing timely and useful information about attacks, this year warning 160 organizations that they were about to be hit with ransomware.

AI will help defenders as well, scanning reams of network traffic logs for anomalies, making routine programming tasks much faster, and seeking out known and unknown vulnerabilities that need to be patched, experts said in interviews. washingtonpost.com

China's Communist Party Had Access to U.S. TikTok Servers
Former employee claims China's Communist Party has 'supreme access' to TikTok parent's data
China's Communist Party had "supreme access" to all data held by TikTok's parent company Bytedance, including on servers in the United States, a former employer who is bringing a wrongful termination lawsuit has alleged.

The allegations in the lawsuit - which Bytedance denies and has vowed to contest - comes at a time of intense scrutiny within the US and other Western nations over what level of control, if any, Beijing is able to exert over TikTok and the social media app's wildly popular content.

Yintao "Roger" Yu filed a lawsuit of wrongful termination against Bytedance in Superior Court in San Francisco earlier this month. He says he worked at the company from August 2017 to November 2018, as a head of engineering for US operations.

In a new complaint filed on Friday, Yu claimed that the Chinese Communist Party (CCP) had a special office in the company, sometimes referred to as the "Committee," which monitored Bytedance and "guided how it advanced core Communist values."

"The Committee maintained supreme access to all the company data, even data stored in the United States," the complaint obtained by CNN read. cnn.com

Toyota Discloses Decade-Long Data Leak Exposing 2.15M Customers' Data

Microsoft Follina Bug Is Back in Meme-Themed Cyberattacks Against Travel Orgs







3 Tips for Setting Safer Passwords

Passwords continue to be a target for hackers. Here are 3 easy tips for setting safer passwords.

1. Use 2-factor authentication when its available.
2. Use longer passwords - the longer the harder to crack.
3. Do not include your name, birthday, or references to other personal details.




Using AI to Take Amazon's Shipping to Another Level
Amazon is focusing on using A.I. to get stuff delivered to you faster

Stream-lining the shipping process requires technology that is capable of analyzing data and patterns in order to predict what products will be in demand and where

Amazon is focusing on using artificial intelligence to speed up deliveries - by minimizing the distance between its products and customers, a top executive told CNBC. Stefano Perego, vice president of customer fulfilment and global ops services for North America and Europe at Amazon, outlined how the company is using AI when it comes to logistics.

One area is in transportation, such as mapping and planning routes, taking into account variables like the weather, Perego said. Another area is when customers search from products on Amazon to help them find the right goods.

But a key focus right now for Amazon is using AI to figure out where to place its inventory. Amazon has been focusing on a so-called "regionalization" effort to ship products to customers from warehouses closest to them rather than from another part of the country.

But doing so requires technology that is capable of analyzing data and patterns in order to predict what products will be in demand and where.

That's where AI comes in. If a product is nearer to customers, Amazon will be able to make same-day or next-day deliveries, like what its Prime subscription service offers.

Perego said the efforts are progressing well. In the United States, more than 74% of the products customers order are now from fulfilment centers within their region, according to Amazon. cnbc.com

E-Commerce Consumer Alert
Beware of online shopping in the post-pandemic era
People are taking the cheaper route these days, buying used or "like new" products online. But the Better Business Bureau says taking that route opens you up to a lot of risks, like your purchase never arriving.

BBB president and CEO Tom Bartholomy says scammers saw an opening during the pandemic when companies reported major delays in product manufacturing and delivery. He added there are also a number of sites that claim to sell the same thing but are not legitimate. Once you hit that purchase button and submit your card information on the wrong site, it's a done deal.

"Checking on that company, doing some research, checking on bbb.org, making sure it's a legitimate company, that's going to be standing behind that product is really imperative in this kind of purchase," he said. spectrumlocalnews.com

Experts say use safe zone to complete e-commerce transactions
Law enforcement and security analyst, Todd McGhee, said there are red flags to look for when buying from or selling to someone you've met online.

Mastercard integrates Vesta to enhance fraud protection for e-commerce

BBB: Fake online business scam







Burbank, CA: Update: Burglary crew takes $70k of merchandise from LA shoe store
Police are investigating after a large burglary crew rammed a truck into a popular sneaker and streetwear retailer in Burbank, Calif., last week. Surveillance video shared by The Magnolia Park, also known as The Mag Park, on Magnolia Boulevard shows a crew of masked suspects gathered outside the store at around 1:40 a.m. on May 11. Suspects gather empty bins while the driver of a pickup truck attempts to reverse toward the store. Multiple lampposts and what appears to be a concrete bench block most avenues for vehicles to drive up onto the sidewalk. The driver attempts to squeeze the truck between lampposts but fails. The driver tries another spot, and backs the truck into the bench, pushing it out of the way. The truck then rams into the glass doors of The Mag Park. The thieves rush in with the empty bins, and return loaded with merchandise. Per reports, the burglars grabbed more than $70,000 worth of goods. They fled in multiple vehicles waiting along side streets.  2urbangirls.com

Pottsville, PA: $65K theft across three states under investigation by State Police
State Police are investigating a string of thefts across multiple states that led to the theft of $65,000 in merchandise. Troopers responded to a CVS in Pottsville on April 20th after suspects stole items worth approximately $5,000. As they investigated this retail theft, they say they learned that the same suspects may also be involved in 22 different thefts across Pennsylvania, New York, and New Jersey. They say that at these various locations, $65,000 worth of items were stolen within a six-day period. The investigation is ongoing. fox56.com

Bakersfield, CA: 2 arrested at Rosedale Target, 1 found in possession of body armor & unregistered gun
Two people were arrested for allegedly shoplifting, possession of a firearm, body armor, battery of a police officer, and related charges, said the Bakersfield Police Department. On Thursday, May 11, 2023, BPD detectives with the Organized Retail Theft unit and CHP conducted an organized retail enforcement operation at Target, located in the 9100 block of Rosedale Highway.During the operation, detectives sought two suspects who exited the Target after allegedly stealing merchandise. Marc Gonzalez, 32, and Estrella Diaz, 22, both of Bakersfield, ran away when they were chased. Gonzalez allegedly physically assaulted an officer and was arrested after physical force was used, said police., He was found to be on active parole and was found in possession of methamphetamine, a loaded, unregistered handgun and he was wearing ballistic body armor beneath his clothing, said police. Gonzalez was transported and booked into the Kern County Jail for suspected felon in possession of a firearm, shoplifting, violent felon in possession of body armor, possession of a controlled substance, possession of a controlled substance while armed, battery of a police officer, resisting an officer with violence, and other related charges.  bakersfieldnow.com

Denver, CO: Police search for shoplifters accused of stealing over $12K from Denver metro stores
The Lakewood Police Department is asking for help to track down a group of four suspects they said have stolen $12,535.40 from TJ Maxx and Marshalls stores in the Denver metro area. The thefts started April 4, and the last one reported was on May 2. So far, there have been eight incidents in stores across the metro: Lakewood - 4 thefts, total loss of $4,909.04; Denver - 1 theft, total loss of $2,329.62; Aurora - 1 theft, total loss of $2,292.45; Centennial - 1 theft, total loss of $2,209.46; Greenwood Village - 1 theft, total loss of $794.83.  kdvr.com

Wayne, NJ: $3K Merchandise Theft At Kohl's
Police are looking for a man accused of taking several dozen shirts from Kohl's before fleeing in a Mercedes. Wayne Police shared photos of the suspect and the vehicle on May 10. Police said the man placed 45 shirts inside bags and fled the store. The estimated cost of the stolen items is $3,000. The man left in a Mercedes CLA with New York license plates, added Wayne PD. The suspect has "a mark on his left jawline that prevents hair growth," police said.  patch.com

Roseburg, OR: Police arrest man for Alleged Trespass and Theft from Fred Myers
Roseburg Police jailed a man following an alleged trespass and theft incident on Friday. An RPD report said just before 3:00 p.m. officers waited as 34-year old Joshua Gunderson was walking outside of Fred Meyer in the 900 block of Northwest Garden Valley Boulevard. The man reportedly had a large amount of stolen merchandise in his possession. The items were quickly recovered.  kqennewsradio.com

Atlanta, GA: Police investigating Gaming Money and Cigarette Theft from C-Store
On Apr. 29, two men broke into a business on Ralph David Abernathy Boulevard overnight, according to police. The address appears to be the West Food Market. Once inside the suspects reportedly stole $13,000 in gaming money, 50 cartons of cigarettes, and $5,000 in cash.  yahoo.com

Niles, IL: Woman arrested for stealing $12,500 of dresses and injuring store owner

Mayfield Heights, OH: Officers follow shoplifter to Euclid, find her trying to sell items to store owner

Hempfield, PA: State Police say scammers stole $1K in merchandise from Carter's store

Jerseyville, IL: Two Charged With $600 Theft From Jerseyville Walmart; Pokemon cards

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Shootings & Deaths

Terrell, TX: 82-year-old 'beloved' shop owner 'Pops' killed during armed robbery
Terrell police said the 82-year-old owner of Mom & Pops GAS station was killed during an armed robbery at the store Friday night. The robbery happened just before 11 p.m., at the store in the 400 block of Virginia Street. Police were called to the scene after getting a 911 call about shots fired. Officers who were already nearby heard the shots and started searching the area. They found the suspect, 20-year-old Jamarco Ja Keith Blanton, and took him into custody. Investigators said they were able to identify Blanton using surveillance video from the store, along with witnesses. The Dallas man has been charged with capital murder in the death of the store owner, Fahed Fatayri - also known as Pops. fox4news.com

Raleigh, NC: Wake County Grand Jury indicts C-store Owner on Second-degree Murder
A Wake County grand jury has indicted the owner of a downtown Raleigh convenience store on second-degree murder. Taiseer "Taz" Zarka, 60, is charged with the stabbing death of 27-year-old Mark Garrity Jr. on April 6 at Taz's Supermarket One on S. Wilmington Street. Zarka is being held in the Wake County Jail without bond. He was arrested and charged with murder on April 19. An employee previously told ABC11 that Zarka had accused Garrity of shoplifting and asked him to open his bag. When he refused they allegedly got into a fight that left Garrity stabbed multiple times.  abc11.com

Keene, TX: 12-year-old accused of killing Johnson County restaurant employee
A 12-year-old child is one of two people accused of murdering a man at a fast-food restaurant in Johnson County, south of Fort Worth. The Johnson County Sheriff's Office said the shooting happened Saturday night at Sonic in Keene. The victim, 32-year-old Matthew Davis, was shot in the back and died during surgery at the hospital. Police arrested the 12-year-old a few miles away in Rio Vista, along with 20-year-old Angel Gomez. Investigators say that Gomez, who is from Fort Worth, arrived at the restaurant with a group of others and began being "disorderly" in the parking lot. Davis, a Sonic employee, confronted Gomez and the argument became physical. The 12-year-old then went into Gomez's vehicle grabbed a gun and fired multiple times hitting Davis, according to police. Gomez and the 12-year-old ran from the scene, but Gomez was arrested after he returned to the Sonic. Investigators then went to a location in Rio Vista where they found the 12-year-old and recovered several firearms. Both Gomez and the 12-year-old are now charged with murder.  fox4news.com

Kent, WA: Man shot outside gas station in Kent early Monday morning
The shooting happened around 1:35 a.m. at a Circle K gas station on the 1800 block of West Meeker Street in Kent. The gas station is located a couple blocks east of the Riverbend Golf Complex.. A gas station clerk working at the time told KOMO News the man who was shot came into the store to buy cigarettes, and the two then went outside to take a smoke break. The clerk said a car pulled up to the gas station before he went back inside after his break. The clerk told KOMO News after he went back inside, he heard one gunshot and saw the man who was shot fall to the ground. The clerk said he knew the man who was shot and that he is a maintenance worker at the Quality Inn Hotel located next to the gas station. The victim was taken to the hospital. His condition is currently unknown.  komonews.com

DOJ: Riverside, CA: Phoenix Man Pleads Guilty to Armed Robbery Spree that Ended in High-Speed Chase in Which He Opened Fire on Law Enforcement
An Arizona man pleaded guilty today to federal criminal charges for committing armed robberies of nine stores in Southern California and Arizona during a crime spree last summer that ended in a high-speed chase in which he fired upon federal agents and, after police rammed his car, he accidentally shot himself under his chin. Samuel Sven Smith, 27, of Phoenix, pleaded guilty to two counts of interference with commerce by robbery (Hobbs Act) and two counts of brandishing and discharging a firearm during a crime of violence. According to his plea agreement, from July 31, 2022, until his arrest on August 20, 2022, Smith went on an armed robbery spree in Los Angeles, Orange, and San Bernardino counties as well as in Arizona. Specifically, Smith admitted to targeting and robbing a Big Lots store in Riverside and PetSmart stores in Signal Hill, Orange, San Bernardino, Fontana, Pico Rivera, Redlands, Phoenix, and Rancho Cucamonga. In each of these robberies, Smith brandished a firearm to control the stores' employees.  justice.gov

Robberies, Incidents & Thefts

Ontario, OH: Best Buy armed robbery suspect apprehended in Detroit with help from Flock camera
The driver of a Ford Fusion with a Michigan license plate was apprehended in Detroit after he was alleged to have participated in an armed robbery Friday at 5:38 p.m. at the Best Buy store on Walker Lake Road, according to Ontario police Capt. Rob Griefenstine. "Utilizing our Flock Safety Automatic License Plate Recognition system, Ontario police identified the vehicle with aMichigan license plate," Griefenstine said. Monday, Griefenstine said Ontario police received a call Friday from an employee at Best Buy statingthat they were just robbed. The employee stated that four males entered the store and selected three iPad Pros, aMacbook Pro and a Macbook Air. They left the store without paying for the items after one of the malesbrandished a handgun, he said. An employee observed the vehicle flee the parking lot and stated it was a Ford Fusion. Ontario police Chief Tommy Hill said the FLOCK cameras helped identify the suspects. "They are invaluable," he said.  news.yahoo.com

Rockland, WI: Half of 41 firearms stolen in Rockland gun shop burglary recovered
The arrest of three people in La Crosse has led to the recovery of three of the 41 firearms that were stolen during an April 25 burglary of The Smoking Gun in Rockland. Domani Banks, 20, La Crosse, was taken into custody April 27. He is charged in La Crosse County Circuit Court with two felony counts of receiving a stolen firearm, two felony counts of felon in possession of a firearm and one misdemeanor count of resisting an officer. Sherina L. Drake, 19, La Crosse, was taken into custody May 1. She is charged with a felony count of concealing a stolen firearm and a misdemeanor count of obstructing an officer.. Briante C. Banks, 31, La Crosse, was taken into custody May 2. He is charged in La Crosse County Circuit Court with felony counts of receiving a stolen firearm and felon in possession of a firearm and a misdemeanor count of resisting an officer.  lacrossetribune.com

Kanawha County, WV: Driver crashes through Dollar General; woman shopping inside injured
An elderly woman shopping inside a dollar store was injured Monday afternoon after an elderly man driving a pickup truck crashed through the building, the Kanawha County Sheriff's Office said. Investigators say the incident happened just before 2:30 p.m. at the Dollar General on Sissonville Drive. Deputies said the 74-year-old driver said his foot slipped from the brake pedal to the accelerator as he was trying to park. The Chevrolet Colorado truck went partly inside the store through an exterior wall. Investigators say the woman, who is also 74, was trapped underneath fallen shelving and debris. She was taken to CAMC General for treatment of non-life-threatening injuries.  wsaz.com

Elko, NV: Car thief accused of 3 felonies at Walmart & Big 5 while out on free release
A man who was arrested a year ago on car theft charges and released from custody has been accused of three additional felony crimes including thefts from Walmart and Big 5 Sporting Goods.

Philadelphia, PA: Knife-wielding robber targets Northeast Philly stores, fast-food restaurants

Bedford, IN: Man gets 14 months after using hammer to break into gun store



Best Buy - Ontario, OH - Armed Robbery
C-Store - Montgomery County, MD - Armed Robbery
C-Store - Greensboro, NC - Burglary
C-Store - Terrell, TX - Armed Robbery / Owner killed
C-Store - Oconee County, SC - Armed Robbery
C-Store- Greensburg, IN - Robbery
C-Store - Rome, GA - Robbery
C-Store - Sedalia, MO - Robbery
Clothing - Niles, IL - Robbery
Gun - Ridgecrest, CA - Burglary
• Jewelry - Garden City, NY - Robbery
• Jewelry - Salisbury, NC - Robbery
Kohl's - Wayne NJ - Robbery
Macy's - Christiana, DE - Robbery
Pharmacy - Sioux Falls, SD - Armed Robbery
Restaurant - Ross Township, PA - Armed Robbery
Restaurant - Silver Spring, MD - Armed Robbery
Restaurant - Philadelphia, PA - Armed Robbery
Restaurant - Philadelphia, PA - Armed Robbery
Target - Sausalito, CA - Robbery
Walmart - Manitowoc, WI - Robbery
Walmart- Jerseyville, IL - Robbery


Daily Totals:
• 20 robberies
• 2 burglaries
• 1 shooting
• 1 killed

Click to enlarge map



None to report.

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