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Adam Eaton promoted to Vice President - Asset Protection Operations, Investigations, & Technology for Burlington Stores
Adam has been with Burlington Stores for over a year, starting with the company in 2022. Before his promotion to Vice President - Asset Protection Operations, Investigations, and Technology, he served as Senior Director - Asset Protection Investigations. Prior to Burlington, he served as Director - Asset Protection Analytics and Safety for Southeastern Grocers for more than two years. Earlier in his career, he held LP roles with Ross Stores, Limited Brands, and Target. Congratulations, Adam!

Christian Latson, LPC, LPQ promoted to Loss Prevention Operations Manager for TJX Companies

Christian has been with TJX Companies for a year, starting with the company in 2022 as Senior Loss Prevention Program Specialist before his latest promotion to Loss Prevention Operations Manager. Prior to TJX, he spent a year with The Loss Prevention Foundation as Operations Specialist. Earlier in his career, he held LP roles with TJX Companies, CVS Health, Rite Aid, and Target. Congratulations, Christian!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position







Swedish Based Axis Communications Hosts First Female Swedish Ambassador to the U.S. at AEC

Axis Communications welcomes Swedish Ambassador to its Greater Minneapolis technology center

Headquartered in Lund, Sweden, Axis briefs ambassador on regional and national business activities.

Axis Communications, the industry leader in network video, recently welcomed Karin Olofsdotter, the first female Swedish Ambassador to the United States, to its Greater Minneapolis Axis Experience Center (AEC). The visit, which included a tour of the AEC located at The Offices @ MOA and a discussion around Axis regional and national business activities, highlighted the company's commitment to collaboration, transparency, and continued innovation.

At the AEC, she'll also see demonstrations of our latest video, audio, intercom and access control solutions, along with advanced integrations for point-of-sales, biometric access control and geo-tracking.

"Global collaboration is one of Axis' main driving forces as an organization," said Karl Radke, Midwest Business Area Director at Axis Communications. "With Axis being headquartered in Sweden, hosting Ambassador Olofsdotter provided a valuable opportunity to discuss both the current and future state of our business in the Midwest and the rest of the country, including impacts on Swedish stakeholders. Sweden is an integral part of Axis' DNA, and through daily work with our colleagues in Sweden and visits like this from Swedish leaders, we maintain a strong bond and a valuable global perspective."

In addition to the activities outlined above, Ambassador Olofsdotter also appeared on KYMN Radio's "National Security this week" with host Jon Olson to discuss Sweden's foreign policy, which can be listened to here. axis.com

ADT reports first quarter 2023 results

Strong year-over-year growth in revenue; CSB and Commercial up 7% and 15%, respectively, versus prior year period

Maintained record-high customer retention and new record-high recurring monthly revenue balance

Improved capital efficiency with record revenue payback

Continued deleveraging with over $400 million debt reduction expected in 2023

Total revenue of $1.6 billion, up 4%, and end-of-period recurring monthly revenue (RMR) of $378 million, up 4%

"Demonstrating the resiliency of our business model, we had a strong start to 2023 with continued momentum in generating revenue and cash flow growth," said ADT President and CEO Jim DeVries. "Contributing to this momentum were a number of initiatives, including our Google partnership, the strength of our Commercial business and our execution plans for changing the trajectory in Solar. ADT remains on track for continued positive progress across all our businesses and advancing toward our 2025 goals." newsroom.adt.com

RILA AP Conference Recap

Monday's Value-Packed Day at RILA AP Conference

By Barbara Jones, CEO & Founder, Freeing Returns

Monday at RILA was terrific! LP leaders went to breakouts to dive into various topics. For example, Elizabeth Larson, Leah Schwartzman and Shane Bennett of Target discussed bridging the investigations gap between ORC teams, E-commerce fraud teams and brick and mortar AP teams. Students from University of Texas, my alma mater, presented their research findings after examining the MOS (marked out of stock) process across Burlington stores. My team and I grabbed dinner with the students to hear more.

The Expo was lively and busy with people coming to our booth and getting to know all the solutions. Vendors offered software, hardware and state-of-the-art Saas solutions like ours to support LP teams.

During the general session, we heard about ORC and the mental and emotional strain on people from Macy's VP, Joe Coll. His message was for LP folks to take care of themselves. Lululemon VP, Tristen Shields was the best! He challenged retailers to give back to the communities they're in, to show empathy when investigating issues, and to avoid bias and racial profiling, so that the people in the community don't see crime as the only way to survive.

Tripp Taylor from RILA spoke last and encouraged everyone to visit the Expo area and he even highlighted Freeing Returns.


Recap Sponsored by


The U.S. Crime Surge
The Retail Impact

Shoplifter Shooting Brings Out Hundreds of Protesters Blaming City Leadership
San Francisco D.A. Will Not Prosecute Security Officer In Fatal Walgreen Shoplifter Shooting

Last week, a security officer in San Francisco California was charged with murder after shooting a female shoplifter at a Walgreen store on Market Street.

This week, after the San Francisco district attorney's office reviewed all evidence, a decision has been made not to prosecute the security officer and he has been released from jail.

District Brooke Jenkins stated on Monday that her office reviewed video surveillance, conducted interviews, and looked at the evidence and she does not believe that her office can substantiate or prove the murder charge beyond a reasonable doubt.

Michael Earl Wayne Anthony, 33, the security officer involved in the shooting is now, once again, a free man.

Authorities say that the shoplifter, China Brown attacked the security officer violently and that he had no choice but to use lethal force to defend himself.

Large crowds gathered outside the Walgreen store in protest and a fence was put up around the site while police monitored the crowd from a nearby location.

Protestors say that the woman was stealing because she was hungry, a claim officials dispute though they did not say what merchandise was stolen.

Brown's shooting comes amid a raging debate in San Francisco about public safety and complaints over the city's property crime rate. That debate was stirred up again in recent weeks after a local Whole Foods store downtown shut its doors less than a year after it opened. sfchronicle.com

Gun Murders - Suicides - Active Shooter Incidents All Hit Record Highs
Gun murders rose 45% between 2019 & 2021

Pew Research Report: What the data says about gun deaths in the U.S.
More Americans died of gun-related injuries in 2021 than in any other year on record, according to the latest available statistics from the Centers for Disease Control and Prevention (CDC). That included record numbers of both gun murders and gun suicides.

How many people die from gun-related injuries in the U.S. each year?

In 2021, the most recent year for which complete data is available, 48,830 people died from gun-related injuries in the U.S., according to the CDC. That figure includes gun murders and gun suicides, along with three less common types of gun-related deaths tracked by the CDC: those that were accidental, those that involved law enforcement and those whose circumstances could not be determined.

How has the number of U.S. gun deaths changed over time?

The record 48,830 total gun deaths in 2021 reflect a 23% increase since 2019, before the onset of the coronavirus pandemic.

Gun murders, in particular, have climbed sharply during the pandemic, increasing 45% between 2019 and 2021, while the number of gun suicides rose 10% during that span.

Which states have the highest and lowest gun death rates in the U.S.?

In 2021, the states with the highest total rates of gun-related deaths - counting murders, suicides and all other categories tracked by the CDC - included Mississippi (33.9 per 100,000 people), Louisiana (29.1), New Mexico (27.8), Alabama (26.4) and Wyoming (26.1). The states with the lowest total rates included Massachusetts (3.4), Hawaii (4.8), New Jersey (5.2), New York (5.4) and Rhode Island (5.6).

How many people are killed in mass shootings in the U.S. every year?

The FBI collects data on "active shooter incidents," which it defines as "one or more individuals actively engaged in killing or attempting to kill people in a populated area." Using the FBI's definition, 103 people - excluding the shooters - died in such incidents in 2021. The Gun Violence Archive, using a different definition of mass shooting, found 706 people died in these incidents in 2021.

How has the number of mass shootings in the U.S. changed over time?

The FBI found an increase in active shooter incidents between 2000 and 2021. There were three such incidents in 2000. By 2021, that figure had increased to 61. pewresearch.org

Tougher Penalties & Prison Sentences for Organized Retail Criminals
Major new anti-theft law passes that will mean huge changes to self-checkout

Lawmakers in Alabama were cracking down on retail theft, which is seeing retailers warn of closures and price hikes.

Under established law in Alabama, whether you face a felony or misdemeanor charge will depend on the items stolen and their value. Now, new legislation is being proposed in Alabama that would create new crime categories and see new punishments specifically for retail theft by both individuals and groups.

It will "give law enforcement and prosecutors a little bit of a different weapon," according to one supportive state senator. The Retail Theft Crime Prevention Act by State Senator Clyde Chambliss (R-Pratville) was passed by the Senate Judiciary Committee on Wednesday.

It would see charges for retail theft raised to a Class B felony when at least two people are involved, regardless of the value of the item stolen. This means that such groups would be charged as organized criminals.

The act would see that the crime of retail theft is committed "when a person uses various means to deprive a merchant of all or part of the value of merchandise, including concealing merchandise on his or her person; altering or removing price tags; concealing merchandise in other containers; failing to scan items or otherwise pay for items at self-checkout registers; and other means.

"Penalties for a violation would be contingent upon the aggregate value of the items stolen. "This bill would also establish the crime of organized retail theft to establish an aggravated form of retail theft." House Bill 288 will also see penalties increased for individuals who shoplift items between the value of $500 and $1,500.

Currently, this level of theft is considered third degree and a Class D felony, which means there is no compulsory prison time. However, under the new bill, thefts of items worth these values will increase to second-degree theft and a Class C felony. This will mean the crime will carry a sentence of between one and ten years in prison. the-sun.com

Portland-Area DA Announces New Organized Retail Theft Task Force
Multnomah DA Mike Schmidt holds press conference about organized retail theft
The Multnomah County District Attorney's Office held a press conference Monday to announce two new task forces meant to address organized theft in Multnomah County.

Multnomah County DA Mike Schmidt was joined by Multnomah County Chair Jessica Vega Pederson, Mayor Ted Wheeler, Portland Business Alliance President & CEO Andrew Hoan, and leaders from law enforcement to give details on the new Organized Retail Theft Task Force and Auto Theft Task Force.

Both task forces will be led by the DA's Office and cross-jurisdictional, working in tandem with various law enforcement agencies. Schmidt said that the task forces came about after months of discussion on how to immediately impact crime.

Organized retail and auto theft have been a hot topic in Portland in recent months, with businesses like REI shuttering throughout the city due to theft and police revealing that a staggering 11,000 cars were stolen in 2022.

District Attorney Mike Schmidt said retail theft went up 10 percent from 2020 to 2022. Now his team plans to dedicate resources specifically to this cause.

In the conference, Schmidt said the task forces will be provided with county and city funding, 2 deputy district attorneys, 2 investigators, and a legal assistant. The focus of the teams are to work with police to build and prosecute more cases.

We will work with [police] on improving investigations, building cases with better chances for successful prosecution, identifying prolific offenders [...] to apprehend them and hold them accountable, as well as community outreach. katu.com

   RELATED: MultCo DA adding staff for auto, retail theft task forces

Target's Theft Lockdown in the News
Target expands locked merchandise cases to hit back at shoplifting

One of the strategies Target has utilized amid its efforts to curb more shoplifting are locked-up cases.

The company has resorted to keeping all items in the personal care aisle at a location on San Francisco's Folsom Street in locked shelves, footage of which recently received significant engagement on social media. WNCT-TV reported that has been the case for some things there since at least October.

Another Target outside of Manhattan in Riverdale, New York, has also made it so rows in its personal care section are locked up and require a staffer to open.

Target takes a "multi-layered approach to combating theft," a company spokesperson told FOX Business on Tuesday.

"This includes in-store technology, training for store leaders and security team members, and partnerships with law enforcement agencies as well as retail trade associations," the spokesperson continued. "On a limited basis, we also employ theft-deterrent merchandising strategies, such as locking cases, for categories that are prone to theft. While we don't share specifics on these strategies, these decisions are generally made at a local level."

The spokesperson confirmed the locking cases at the San Francisco and Riverdale stores were implemented at the local level due to theft. fox5ny.com

Maine State Battles ORC Surge
Maine mirrors national trends for organized retail crime
It's a perpetual problem for the U.S. retail industry and Maine is no exception. Evidence suggests it is growing in both scope and complexity nationwide, according to a recent report from the National Retail Federation.

Picard told Mainebiz the illegal practice has increased in Maine along with the price of consumer goods. "I think we're seeing an increase as prices have gone up, so there's a higher value there," he said.

Organized retail crime

Similar to national trends, which showed "significant deficiencies in ... consistent and consolidated data regarding ORC across national, state and local authorities, as well as the retail industry," tracking Maine data is difficult.

Picard said, "It's hard to track overall loss because it's hard to shut down and recover once it's been stolen. The closest stakeholders come is "best estimates," he added.

"People think Maine is rural and it can't happen here," Picard said, "but it's close to New Hampshire and Massachusetts and Connecticut. Thieves can hit all those states in one day and steal whatever's on your list."

"It's hard to track what the impact is," Picard added. mainebiz.biz

Michigan Grapples With Surging Retail Crime
Retail theft on the rise in Mid-Michigan, impacting businesses of all sizes
Whether it's a deck of cards, or a basket full of groceries, retail fraud can do damage to Mid-Michigan businesses of all shapes and sizes. Director of Communications for the Michigan Retailers Association (MRA), Andrea Bitely, said cases of retail fraud move with the economy. When inflation is high and supply chains fall short, theft can go on the rise. According to data collected by the Michigan State Police, 2021 saw a total of 872 cases of retail theft and fraud.

Bitely said MRA members are both large-scale and local retailers, meaning the impact of retail fraud is not exclusive. Bitely said the MRA is no stranger to dealing with fraud. She and her team members see cases of theft more often than they'd like to. She said acts of retail fraud impact businesses by taking items off their shelves and cutting into profits.

Some businesses are taking action against retail fraud by locking their most expensive items behind glass or adding more security tags to their shops. Bitely said the MRA is doing their part by educating shoppers and business owners about the impact retail fraud has on the local economy.

Last year, the MRA had several Organized Retail Theft initiatives signed into law with the intention of better tracking cases of retail fraud statewide. It led to the formation of an ORT task force under the office of the Attorney General. While it may not put a full stop to theft, she said it makes for a more vigilant community. wilx.com

So it Begins - Cleaning Up the Tenderloin & SoMa
Here's what happened on first day of CHP, National Guard's S.F. drug dealing crackdown
Little seemed changed on San Francisco's streets Monday during the first scheduled day of the state's deployment of the National Guard and California Highway Patrol to crack down on drug dealing.

The quiet start to the week followed a Friday news conference where top law enforcement brass announced that state police would bolster San Francisco's efforts to tamp down the city's open-air fentanyl markets. Mayor London Breed said then she looked forward to "a real change," though elected officials didn't promise an overnight transformation - and few residents expected it.

Supervisors Aaron Peskin said Monday he was informed six CHP units were assigned to the Tenderloin and SoMa, but couldn't confirm if more than one officer was in each unit. It's also unclear what time of day or night CHP will be deployed.

CHP has 75 officers already assigned to San Francisco and the new deployment consists of volunteers from that unit, CHP's commissioner said Friday.

The California National Guard, which assigned 14 officers to the operation, confirmed Monday their team of criminal case analysts was working to analyze drug trafficking operations in San Francisco. sfchronicle.com

Pennsylvania's GOP-controlled state Senate passed a bipartisan bill to ban supervised injection sites



NRF Comments on FTC Noncompete Clause Proposed Rule
We also filed comments opposing the FTC's proposed rule that would ban employers from requiring employees to sign noncompete agreements and would require the rescission of any noncompete agreements currently in existence. NRF concurred with Republican Commissioner Christine Wilson's dissent that the FTC does not have the authority to promulgate such a policy through the regulatory process. On the merits, we expressed our opposition to the broad proscription of any agreements "between an employer and a worker that prevents the worker from seeking or accepting employment with a person, or operating a business, after the conclusion of the worker's employment with the employer," as well as any "contractual term that is a de facto non-compete clause." NRF is poised to file a suit once the rule goes final. nrf.com

Social Media Influencer's Viral Video Says AP Makes False Arrests At Self-Checkouts
Criminal Defense Attorney & TikTok Personality (1.2M Followers) Post Viral Video
Advising: Using Self-Checkout May Result In Your Falsely Accused of Theft

Carrie Jernigan, an attorney and TikTok personality with 1.2 million followers, first started the fire on the video-sharing platform when she posted a video that listed three seemingly typical things she would never do because of her experience working as a lawyer.

The most shocking behavior on the list for her followers was the one about using self-checkout, so Jernigan prepared a follow-up video explaining her reasons.

In the video-which has been viewed more than 2.1 million times since being posted-Jernigan explained that as a criminal defense attorney, she has seen three categories of individuals charged with theft after using the self-checkout option at the store: those who are intentionally stealing, people who made a real mistake and missed an item and others who didn't take anything at all. She went on to share that since people in the first category have become extremely competent at stealing via self-checkout, their crimes are almost impossible to identify. As a result, asset protection at big box stores is now less sympathetic to people who did not intend to steal and has begun targeting consumers who legitimately purchased an item when the business eventually realizes they are short on inventory.

Despite having no intent to steal, customers who miss an item while checking out are charged, Jernigan claims, because "big-box businesses aren't going to spend their time and resources trying to figure out if you did it on purpose." She went on to explain how those in the third group are the "truly innocent," where "most of these are not getting charged day of." Instead, they will face charges later if someone in the store's asset protection department performs an inventory count or quality control check and "later comes up short."

Several TikTok users responded to her video by sharing their own horror stories of using the self-checkout counter. "My mom accidentally left a tiny $3 lemon oil in her cart after buying $300 in groceries. She was charged with theft and had to do community service," wrote @lexiodens. "Took me 7 months and cost me 6,000 to clear my name after I was falsely accused and the evidence should have exonerated me immediately," @catladykaren claimed. Another said that they "forgot to scan an item once & now there's a photo of me in Walmart's system." upworthy.com

Insider Threat
DOJ: Verizon Network Engineer Gets 43 Months For $1.5M Fraud
COLUMBUS, Ohio - Jeremie Adam Elkins, 46, of Newark, Ohio, a Network Engineer at Verizon, Inc., from July to October 2020, Elkins used his Verizon company-issued credit card to pay for personal expenses like hotels/resorts, restaurants, bars, pawn shops and auction houses.

Using an old Verizon work order to place multiple fraudulent orders with vendor W.W. Grainger, Inc. Grainger provides tools and equipment for Verizon service vans.

Placed 46 unauthorized orders to Grainger and personally picked up most of the equipment, which totaled approximately $936,000. He used the illicit proceeds to purchase two boats and a motorcycle.

The defendant placed an additional 20 unauthorized orders to Grainger, for items totaling nearly $954,000, but never obtained the equipment.

As part of his sentence, Elkins will pay nearly $24,000 in restitution to Verizon and more than $936,000 in restitution to Grainger.

When he was arrested in August 2021, Elkins illegally possessed a pistol and admitted to investigators that he has sold 15 to 20 firearms. Elkins was previously convicted of a felony crime in Licking County, prohibiting him from possessing firearms or ammunition. justice.gov

The One Retail Store That Faced 9/11 But Crushed By COVID Lockdown
Here's one for John Feehan, former Exec. AP Dir Century 21, Jimmy Betesh, Exec. Ops & the whole AP Team

NYC Iconic Retailer Century 21 Flagship Sets Reopening Date May 16th
Century 21 - which had operated 13 stores in New York, Pennsylvania, Florida, New Jersey - went belly-up after insurance companies failed to pay up during the pandemic.

The bankruptcy filing and subsequent closures shocked the fashion world at the time. It was an institution in the Big Apple, attracting locals and tourists alike, and had clawed its way back after Sept. 11 when it was forced to close for a period of time.

"Century 21 is and always will be a New York City brand," chief executive Raymond Gindi said in a statement. "Lower Manhattan has really missed that store," said Alliance for Downtown president Jessica Lappin. nypost.com

Walmart To Provide Leadership Training in Week-Long New Manager Academy to 2,000+ Store Managers

How to Create the Best ChatGPT Policies

Adidas wants to 'double down' on U.S. market

Dallas retailer Tuesday Morning liquidating last 200 stores

Revlon, ready to exit Chapter 11, fills incoming board with former beauty retail execs

Nordstrom cuts tech workforce

Quarterly Results

Restaurant Brands International Q1 Global comp's up 10%, TH Canada up 16%, BK Inter. up 12%, BK US up 9%, system-wide sales up 15%

Columbia Sportswear 2022 DTC up 9%, wholesales up 12%, net sales up 11%

Bloomin' Brands Q1 U.S. comp's up 5.1%, revenue up 9.1%
   Outback Steakhouse comp's up 4.9%
   Carrabba's Italian Grill up 6.7%
   Bonefish Grill up 5.2%
   Fleming's Prime Steakhouse & Wine Bar up 3.6%
   Combined U.S. comp's up 5.1%

e-Bay Q1 Gross Merchandise Volume (GMV) of $18.4B down 5%, revenue $2.5B up 1%

Senior LP & AP Jobs Market

Divisional Director Safety & LP job posted for Floor & Decor in Atlanta, GA
This position will report to the Division Vice President, with a dotted line to the VP of Operations, Safety and Loss Prevention. The Divisional Safety and Loss Prevention Director is responsible for ensuring store safety and minimizing shrink in their assigned division. The individual will analyze internal and external safety and theft trends in the division and to develop strategies to drive improvement. careers.flooranddecor.com

Loss Prevention Director job posted for United Gaming LLC in Atlanta, GA
The Loss Prevention Director plays a key role for this fast-growing, leading Coin Operated Amusement Machine (COAM) company in GA with explosive historic year over year growth and expected continued growth through mergers & acquisitions and organic growth. indeed.com

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Worldwide Law Enforcement Action With U.S. Arresting 153 Suspects
Europol: 288 dark web vendors arrested in major marketplace seizure
In an operation coordinated by Europol and involving nine countries, law enforcement have seized the illegal dark web marketplace "Monopoly Market" and arrested 288 suspects involved in buying or selling drugs on the dark web. More than EUR 50.8 million (USD 53.4 million) in cash and virtual currencies, 850 kg of drugs, and 117 firearms were seized. The seized drugs include over 258 kg of amphetamines, 43 kg of cocaine, 43 kg of MDMA and over 10 kg of LSD and ecstasy pills.

This operation, codenamed SpecTor, was composed of a series of separate complementary actions in Austria, France, Germany, the Netherlands, Poland, Brazil, the United Kingdom, the United States, and Switzerland.

The vendors arrested as a result of the police action against Monopoly Market were also active on other illicit marketplaces, further impeding the trade of drugs and illicit goods on the dark web. As a result, 288 vendors and buyers who engaged in tens of thousands of sales of illicit goods were arrested across Europe, the United States and Brazil. A number of these suspects were considered high-value targets by Europol.

The arrests took place in the United States (153), the United Kingdom (55), Germany (52), the Netherlands (10), Austria (9), France (5), Switzerland (2), Poland (1) and Brazil (1). A number of investigations to identify additional individuals behind dark web accounts are still ongoing. As law enforcement authorities gained access to the vendors' extensive buyer lists, thousands of customers across the globe are now at risk of prosecution as well. europa.eu

Video Surveillance Systems Called Out in Two Articles as Security Risks

CISA Urges Organizations to Incorporate the FCC Covered List Into Risk Management Plans
The Federal Communications Commission (FCC) maintains a Covered List of communications equipment and services that have been determined by the U.S. government to pose an unacceptable risk to the national security of the United States or the security and safety of United States persons to national security pursuant to the Secure and Trusted Communications Networks Act of 2019.

List of Equipment and Services Covered By Section 2 of The Secure Networks Act

Video surveillance and telecommunications equipment, information security products, solutions, and services supplied, directly or indirectly cisa.gov

Reigning in 'Out-of-Control' Devices

Out-of-control devices run the gamut from known to unknown and benign to malicious, and where you draw the line is unique to your organization.

Endpoint detection and response (EDR) has demonstrated clear value in protecting endpoints, and in many ways provides unique visibility into local processes. However, customers and prospects tell us their percentage of EDR coverage on endpoints is in the range of 60-70%. In other words, 40-30% of devices are out of their control.

AdvertisementOut-of-control devices fall into a few different categories:

Traditional. This includes network gear like routers and switches that will never support agents and you know will always be out of control.

Digital transformation driven. Next are the rapidly expanding number of devices and systems that are now attaching to network infrastructure, including Internet of Things (IoT) and operational technology (OT) devices like video surveillance systems, HVAC systems, and supervisory control and data acquisition (SCADA) systems. Any appliance that can't support an agent for whatever reason can be hijacked and taken advantage of as an entryway to launch attacks.

Rogue. Finally, there are devices people bring into your infrastructure without your knowledge. They may have added the device as a function of their job and simply forgot to add an EDR agent to it. Or perhaps they spun up a new service in the cloud but didn't use the approved automation that adds all your infosec tools to it. However, sometimes a rogue device is plugged into the network for nefarious purposes - to conduct reconnaissance and serve as a jumping off point for a data breach or disruption.

Not only are we blind to many devices currently connected to our networks and new devices being added every day, but also what these devices are doing. Many organizations have governance practices and policies that specify behavior. So, we often end up with a gap in visibility between what we think is happening and what is actually happening and, on top of that, a gap in capabilities to easily know if that behavior is okay or something potentially malicious that needs immediate attention.

Cast a light on shadow areas - Context comes next

Operational governance: the end game

Ultimately, reigning in out-of-control devices is about operational governance. So, the final piece is to build detections around governance policies to identify anomalous behavior and alert on it. In effect, bridging the gap between the visibility piece and the investigation piece. securityweek.com

What does feds' latest caution on AI mean for employers?
Last week's statement from four agency heads showed a "united federal intent" to address growing AI adoption, one source said.

Leaders from four federal agencies issued a joint statement last week on the use of artificial intelligence and automated systems, outlining how existing U.S. laws and regulations apply to these technologies.

It follows months of growth for generative AI platforms, including OpenAI's ChatGPT, that are gradually making their way into the workplace - at times, right under employers' noses.

"Although many of these tools offer the promise of advancement, their use also has the potential to perpetuate unlawful bias, automate unlawful discrimination, and produce other harmful outcomes."

EEOC linked to a 2022 technical assistance document in which the commission explained how algorithmic decision-making tools, including AI-assisted tools, may violate the Americans with Disabilities Act.

The EEOC and the DOJ were "sounding the alarm" about employers' reliance on AI, machine learning and similar processes. In last week's statement, DOJ reiterated that its enforcement of constitutional provisions and federal statutes prohibiting discrimination apply to the workplace. hrdive.com

PPI Now Worth $1,010 on Dark Wed with Rise in Cybercrime & Identity Fraud

The Dark Web Price Index

For approximately $1,000, criminals can obtain a full range of documents and account details, enabling them to commit identity theft.

Credit card details are usually formatted as a simple code that includes card number, associated dates and CVV, along with account holders' data such as address, ZIP code, email address, and phone number.

That includes:

- Stolen online banking logins, min. $100 on account: $150
- U.S. driving license, high quality: $500
- Hacked Facebook account: $25
- Stolen credit card details: $110
- USA ID card, high-quality: $200
- Total: $985

Forged documents, such as driving licenses, passports, and auto-insurance cards, can also be ordered to match stolen data.

The full study can be found here: https://www.privacyaffairs.com/dark-web-price-index-2023/ yahoo.com

Using just-in-time access to reduce cloud security risk







How to Use Sound Recognition on iPhone

Sound Recognition (first introduced in iOS 14) allows iPhone users with hearing loss to receive visual alerts when the iPhone detects certain sounds like smoke alarms, sirens, door knocks, a baby crying, and dogs barking, through onboard intelligence, so no network connection is required. Follow these steps to enable this functionality:

First, open "Settings" on your iPhone. In Settings, tap "Accessibility." In Accessibility, navigate to the "Hearing" section and tap "Sound Recognition," and then tap the switch beside "Sound Recognition" to turn it on. Then tap "Sounds" below that to choose which sounds to recognize. The next screen will have a long list of switches that correspond to different types of sound your iPhone can recognize, such as sirens and water running, etc. Tap the switch next each sound that you'd like for your iPhone to recognize. You can choose any combination of sounds, including all of them. After you're done, press "Back" once, then exit Settings.




These are the big legal issues to keep an eye on in 2023, according to an ecommerce expert

Ecommerce retailers have to stay on top of evolving legal requirements in areas where they operate

Subscriptions and automatic renewals

the legality of automatic subscription renewals can be difficult to navigate, according to Freund. Subscriptions and cancellations are governed by many laws across the U.S. The 2010 Restore Online Shoppers' Confidence Act (ROSCA) requires retailers to provide "simple mechanisms for a consumer to stop recurring charges." In 2021, The Federal Trade Commission issued a statement warning companies about employing "illegal dark patterns" to keep customers from canceling memberships.

The combination of federal laws, FTC enforcement, and differing state laws result in a "patchwork of laws across the country" that are sometimes inconsistent, Freund says. "If you want to comply with every law in every state, it's very difficult if not technically impossible."


Chatbots are ubiquitous in ecommerce for customer service and support. They've also been the subject of a wave of class action lawsuits in California over recent months,

Since July 2019, retailers using chatbots in California must identify them to consumers under the Bot Disclosure Act. The law defines a bot as "an automated online account where all or substantially all of the actions or posts of that account are not the result of a person," operating on "any public-facing Internet Web site, Web application, or digital application, including a social network or publication." Failure to disclose use of a bot can result in a fine of $2,500 per violation.

One law firm is proposing a more novel case that chatbots violate California's wiretapping laws, Freund says. Chatbots often record conversations, and according to that case it's illegal unless a consumer gives consent. Courts haven't ruled on the issue because it's so new, Freund said, but it could have major implications for any brand using a chatbot.

Fake sales

Fake sale class action lawsuits are not new, Freund says, but they're a perennial issue for retailers. They're also known as deceptive pricing or false pricing. Retailers can be successfully sued when they misrepresent the value of an offer, such as by portraying it as a 50% discount when the product was never for sale at the original inflated price.

Plaintiffs have filed similar lawsuits for at least 10 years, and "brands continue to get this wrong," he told Digital Commerce 360. Macy's (No. 17 in the Top 1000), J.C. Penney (No. 41), Sears (No. 59), Kohl's (No. 23), and other retailers have all faced these lawsuits. Once one is successful, other plaintiffs' lawyers can see it as "blood in the water," Freund says, and find further cases. digitalcommerce360.com

Amazon Makes "Dirty Dozen" List 4 Times Out of Last 6 Years
Amazon, FedEx among those named and shamed by worker safety group

• The National Council for Occupational Safety and Health, a worker safety advocacy federation made up of 26 local groups, announced a list of "Dirty Dozen" employers April 26, naming and shaming those who allegedly "put workers and communities at risk due to unsafe practices."

The 2023 Dirty Dozen includes, in alphabetical order: Amazon; FedEx; tops the list.

Amazon - the second-largest employer in the U.S., falling behind only Walmart - is a repeat offender on National COSH's list, having appeared in 2022, 2019 and 2018. National COSH pointed to multiple deaths occurring at Amazon warehouses in 2022, noting the lack of air conditioning at facilities and multiple citations from the Occupational Safety and Health Administration.

"Amazon's operating methods are creating hazardous work conditions and processes, leading to serious worker injuries," Doug Parker, assistant secretary for OSHA, said in a February press release from the agency. "They need to take these injuries seriously and implement a companywide strategy to protect their employees from these well-known and preventable hazards." hrdive.com

As Seattle businesses welcome back Amazon, workers guess at future
After nearly three years, Amazon workers are set to return this week at a scale the Seattle campus hasn't seen since the pandemic first sent most home. Starting this week, employees are required to work from the office at least three days a week. seattletimes.com

See inside an Amazon fulfillment center and how it works







Nashville police search for man accused in $40,000 Louis Vuitton store theft
The Metro Nashville Police Department (MNPD) is searching for one of five suspects involved in the theft of $40,000 worth of luxury bags. MNPD states on April 10, more than $40,000 worth of bags from the Louis Vuitton store at Green Hills Mall were stolen. The suspects are believed to have cut or ripped the bags from security wires and then fled the scene. The stolen items were posted for sale online soon after the theft by an account linked to Jamaichael Alexander. Alexander is being sought on charges of felony theft and police are asking for anyone with knowledge of his whereabouts to call Crime Stoppers at 615-742-7463. Two other suspects, Jayona Brown and Angela Simpson, have already been arrested for their alleged involvement of the thefts. fox17.com

San Antonio, TX: Vintage clothing shop owners worried of more break-ins after burglars steal thousands in goods
A shattered window and tens of thousands of dollars worth of stolen merchandise have left owners of a 3-in-1 vintage shop picking up the pieces. The Thrift Thru, WearHouse, and Hyped Goods share a shop on San Pedro Avenue and W Woodlawn Avenue, north of downtown. Early Monday morning, someone broke into their shop, taking $10,000 to $15,000 worth of items from the businesses. "Immediately, it's just kind of panic like this is our whole life as small business owners. It's really devastating," said Payton Samudio, owner of Thrift Thru. The owners believe the suspects had been in the store before because they went straight to the most expensive items before making a quick getaway. Monday's break-in isn't the shop's first experience with stolen property. According to San Antonio police, they have been called to the location five times in the last seven months for either burglary or theft. ksat.com

Westlake Village, CA: Shoplifting duo steals thousands from same Target store in the span of two days
Sheriff's officials are looking for two shoplifters who stole a large amount of goods from the same Target store in Westlake Village on consecutive days, authorities said Sunday. The most recent theft occurred April 14 at about 6:15 p.m. at the store located at 30740 Russell Ranch Road, according to the Los Angeles County Sheriff's Department. The suspect took a Super Mario Lego set, a Shark cordless vacuum and a Bissell vacuum. The loss total was estimated to be $1078.97, the sheriff's Malibu/Lost Hills station reported. One day earlier, a man stole about $890 in alcoholic beverages from the same store, the LASD reported. That theft occurred at about 11:20 a.m. on April 13. foxla.com

Wood County, WI: Retail theft leads to multiple police chases, arrests
A retail theft in Marshfield led to three police chases on Sunday, police said. Authorities responded to a reported theft at Walmart around 3:15 p.m. Three suspects reportedly left the store in a vehicle. The vehicle was later found in a parking lot in Wisconsin Rapids where police said the driver went into a business. Officers found the driver, a 20-year-old woman from Michigan, and placed her under arrest. Three other suspects of the retail theft were later found in a wooded area near Babcock in the Township of Remington, police said. An 18-year-old man and two teenagers, also from Michigan, were arrested. Criminal charges are being referred to multiple agencies across Wisconsin and Michigan. waow.com

DOJ: Haverhill Man Pleads Guilty to Conspiring to Steal Firearms From Second Amendment Outdoors In Derry
CONCORD, Mass., On December 8, 2021, Gary Ortiz, Jr., 19, and his co-conspirators broke into Second Amendment Outdoors in Derry, New Hampshire and stole 12 firearms-11 pistols and one rifle. Videos recovered from the phone of a co-conspirator show Ortiz holding the stolen firearms, and messages recovered from Ortiz's phone show searches for Second Amendment Outdoors before the burglary, as well as, searches for news about the burglary afterward. Additional text messages from Ortiz's phone show that he was attempting to sell a firearm hours after the burglary. Scheduled sentencing for August 10, 2023. justice.gov

Paris: A luxury jewelry store in Paris was robbed in broad daylight and the robbers' getaway was filmed by a passer-by
A luxury jewelry store in Paris was robbed in broad daylight, and the thieves' getaway was captured on video. Designer brand Bulgari, which has a flagship store on the prestigious Place Vendôme in central Paris, was targeted by armed robbers on the afternoon of Saturday April 29. Bulgari is owned by LVMH and is worn by celebrities including Anne Hathaway, Priyanka Chopra Jonas, and Miley Cyrus. Police are investigating the robbery and searching for the suspects, according to Reuters. The value of the stolen items was not immediately disclosed. The shop was robbed in September 2021, where thieves stole $11 million worth of jewellery. insider.com

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Shootings & Deaths

(Update) Lake Worth Beach, FL: Man fatally shot at Florida liquor store was still holding money, authorities say
A man who was shot and killed at a Florida liquor store was still clutching money in his hand when authorities found his body, according to the Palm Beach County Sheriff's Office. Detectives said they've arrested the suspect. An arrest warrant was issued on March 22 for 19-year-old Brandon Frazier, identifying him as the shooter. On Thursday, detectives said they were able to find and arrest Frazier. The sheriff's office said deputies were called to 777 Liquors in Lake Worth to reports of a shooting shortly after 6:30 p.m. EDT on March 21. In the arrest report, deputies said when they arrived at the store, they found a man lying on the floor of the business, suffering from multiple gunshot wounds. Deputies said the man was still holding money in his hands as if he was attempting to buy something at the time of the shooting. Authorities said the man was pronounced dead at the scene. cbsaustin.com

Cockeysville, MD: 28-year-old killed as detectives investigate homicide behind Food Lion store
Limited details have emerged in a Baltimore County homicide from early Sunday morning. According to police, 28-year-old Earl Bodkin Jr. was the man shot and killed in Cockeysville as Baltimore County detectives continue to investigate the circumstances surrounding this homicide. Police said it started with a 911 call just before 5 a.m. when officers from the Cockeysville precinct responded to Halesworth and Cranbrook Roads, near the Food Lion grocery store, for a shooting. They found 28-year-old Bodkin Jr. suffering from multiple gunshot wounds to his upper body where he died on scene. "Upon arrival, officers located a victim suffering from apparent gunshot wounds and requested a medic. Medic responded and pronounced the victim deceased," Det. Anthony Shelton, Baltimore County Police, said. wbaltv.com

Orlando, FL: 14-year-old dies after being shot outside Dezerland Park; 2 others injured
A 14-year-old boy has died after being shot outside Dezerland Park on International Drive Saturday night, the Orlando Police Department reported. Two other teens were also shot, according to police, after someone started firing into a crowd as the group was walking off the property. Police were originally responding to reports of multiple people loitering on the property. All three victims were taken to Arnold Palmer Hospital, where 14-year-old Trevon Robinson, of Hillsborough County, died. One 14-year-old remains in critical condition, but officials say he is stable. The other 14-year-old victim has been released from the hospital. mynews13.com

Canton, MD: Employee shot during armed robbery at T-Mobile store in Canton
Baltimore police are investigating a shooting that occurred during an armed robbery Sunday afternoon. Just before 4:30 p.m., police were called to a T-Mobile store at 2500 Boston Street for a shooting, where they found a 22-year-old man shot. According to police, two men entered the T-Mobile store and announced a robbery. During the robbery, one of the men shot the 22-year-old store employee. The suspects then demanded property from customers before leaving the store on foot. wmar2news.com

Fairfield, AL: 2 shot outside of Jefferson County Waffle House
Jefferson County Sheriff's deputies are investigating a shooting outside of the Waffle House near the Western Hills Mall Monday morning. Deputies found two people shot in the parking lot of the Waffle House. According to investigators, the two had possibly been in a fight before the shooting. One of the men has life-threatening injuries. wvtm13.com

Philly Store Owner Shoots Armed Robber, Police Say

Los Angeles, CA: Woman shot near Lakewood Walmart

Robberies, Incidents & Thefts

Mira Loma, CA: Video shows customer confront, knock alleged thief to the ground at Mira Loma T.J. Maxx store
A customer was captured on video taking matters into his own hands and knocking an alleged thief to the ground as she tried to walk away with bags of merchandise from a T.J. Maxx store in Mira Loma. Bystander footage showed the man confront the suspected shoplifter and reach for her bags, which set off a scuffle between the two near the entrance. A witness said the altercation happened Sunday around 1:30 p.m. at a T.J. Maxx store on Limonite Avenue. Video showed two women with black hoodies trying to walk out of the store with armfuls of merchandise. After one woman leaves, a man jumps in to stop the other woman from walking away. A brief struggle ensues and the man eventually knocks the woman to the ground, and she appears to leave without the two bags she tried to take. abc7.com

Tysons Corner, VA: Woman accused of abducting 3-year-old from mall play area
Officers responded to the play area Thursday at 5:47 p.m. after a report of a missing child. Police say mall security cameras helped officers identify Pyo as being involved in the incident. Police say Pyo could be seen walking toward the mall and stopping to talk to the 3-year-old before taking the child's hand and walking into the mall. She was also allegedly seen going down an escalator with the child in her arms. With help from mall security, officers found Pyo and the 3-year-old at Coastal Flats, a restaurant on the first floor of the mall. Police say Pyo assaulted officers when they approached, but they were able to take her into custody. She is being held without bond. The child, who was not hurt during the incident, was returned to their family. kbtx.com

Wilkes-Barre, PA: Retail theft suspect accelerated car toward officer

Authorities seek man suspected of shoplifting nearly $900 in booze from SoCal Target store



Beauty Store - Wilkes-Barre, PA - Robbery
Best Buy - Mt. Laurel, NJ - Armed Robbery
C-Store - Huntington, WV - Robbery
C-Store - Philadelphia, PA - Armed Robbery / Suspect shot
C-Store - Woodside, NY - Armed Robbery
C-Store - Socorro, TX - Armed Robbery
C-Store - Orange County, VA - Burglary
C-Store - Batavia, IL - Armed Robbery
Cellphone Store - Canton, MD - Armed Robbery / Employee Shot
Dollar Store - Rocky Mount, NC - Armed Robbery
Dollar Store - Kanawha County, WV - Armed Robbery
Gas Station - West Winfield, NY - Armed Robbery
Gas Station - Garrison, MN - Armed Robbery
Gas Station - Omaha, NH - Robbery
Gas Station - Centreville, VA - Robbery
Gas Station - San Antonio, TX - Armed Robbery
Gun Store - Rockland, WI - Burglary
Gun Store - Beech Grove, IN - Burglary
Liquor - Riverhead, NY - Armed Robbery
Pot Shop - Seattle, WA - Burglary
Smoke Shop - Madison Heights, VA - Armed Robbery
Unidentified Store - Federal Way, WA - Armed Robbery
Vintage Shop - San Antonio, TX - Burglary
Walmart - Federal Way, WA - Armed Robbery


Daily Totals:
• 19 robberies
• 5 burglaries
• 2 shootings
• 0 killed

Click to enlarge map



Ron Drabenstadt, LPQ promoted to Divisional Asset Protection Mngr
- East Div. for EZCORP

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