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In Case You
Missed It
April's Moving Ups
14
New Senior LPs - 9 Appointments -
5 Promotions
Ace Hardware
promoted Brian Quast, CFI to Loss Prevention Manager - Global Supply Chain &
Corporate
Carvana
promoted James Kleeberger to Group Manager, Field Safe and Secure
Grainger
named
Matthew Tracy, CFI Security & Loss Prevention Business Partner
Interface Systems
promoted Jeremy Barlow to Director, Installation Support
Integritus Group
named John Mattera, CFI Senior Loss Prevention Investigator
ISCPO
Appoints Glenn Master as President/Chairman of the Board
Loss Prevention Foundation
names Caroline Kochman President
NASP
Appoints Renee Sirianni as Executive Director
Protos Security
Names Michael Jacobs Chief Operating Officer
Saks OFF 5th
promoted Patrick McEvoy to VP, Risk, Fraud & Asset Protection
Signet Jewelers
promoted Jennifer Dayss CFI, LPC to Senior Manager Fraud/ORC Investigations
The Monitoring Association
Names Keely Daugherty Director of Meetings
Univest
named Dan Gilvary CFI, CBRM Vice President, Director of Fraud Risk Management
URBN
named John Owad Director of Loss Prevention Logistics
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Matthew Tracy, CFI named Security & Loss Prevention Business Partner for
Grainger
Before joining Grainger as Security & Loss Prevention Business Partner,
Matthew served as Area Asset Protection Manager for Gap. Prior to that,
he served as Area Profit Protection Manager for Bed Bath & Beyond.
Earlier in his career, he held roles with The Vitamin Shoppe, Kate Spade
& Company, Guess, and Abercrombie & Fitch. Congratulations, Matthew!
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See All the Executives 'Moving Up' Here |
Submit Your New Corporate Hires/Promotions or New Position
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Alarm.com Expands AI Program with Asset Acquisition from Vintra, an AI-based
Video Analytics Company
TYSONS, Va.--Alarm.com (Nasdaq:
ALRM), the leading platform for the intelligently connected property, today
announced the acquisition of substantially all assets of Vintra, a software
provider of award-winning AI-powered video analytics for the enterprise
commercial market. Integrating Vintra's software capabilities and its
experienced science and engineering teams will expand Alarm.com's deep learning
program and accelerate deployment of advanced video analytics solutions for the
Alarm.com and OpenEye
platforms.
Launched in 2016, Vintra's cloud platform transforms data from any video
management system into actionable and trusted intelligence that can improve how
organizations monitor and search for critical security events. Vintra's AI
models can track a range of objects and events, including a specific person, two
or four-wheeled vehicles, bags, or a person-down situation. Its
re-identification algorithm can track a person of interest across hundreds of
cameras in real-time and can search large amounts of video recordings to find
video clips of the person of interest within minutes.
Read more in the Vendor Spotlight column below
RILA AP Conference Kicks Off
By
Barbara Jones, CEO & Founder,
Freeing Returns
The
RILA Asset Protection Conference kicked off last night in Denver, CO. A
thousand attendees from across the country and globe have gathered. They are
eager to discuss LP solutions, collaborate on tackling ORC and share best
practices.
This morning, Lisa LaBruno, Senior EVP at RILA
welcomed attendees. Then, the CEO of Ulta, David
Kimbell spoke on stage with president of RILA, Brian Dodge about
Ulta's commitment to its consumers and to asset protection. Then, a powerful
trio of leaders from District Attorneys offices spoke about working with the
police and retailers to address crime and theft in stores.
My team is welcoming people to our Freeing Returns booth (#609) as part of
the Expo. Come say hello! So many great vendors are here to help retailers with
solutions.
Stay Tuned This Week for More RILA AP Event Recaps in the D&D Daily
sponsored by
The U.S. Crime Surge
The Retail Impact
The Science of Stealing: LPRC in the News
Researchers study shoplifting at UF's 'Safer Places Lab'
The
need to cut back on retail theft is a worldwide issue.
One in four Americans work in retail, and crime aimed at those stores is on the
rise. Organized retail crime is up 26%, the latest studies
show.
It turns out, retailers across the globe are turning to researchers with the
University of Florida to fix the issue. Cory Lowe with UF's Loss Prevention
Research Council (or LPRC) walked FOX 35 through what the team calls its
Simulation Lab.
That's a 270-degree screen where researchers show off surveillance video
submitted by different retail stores that partner with the LPRC. The
researchers bring in self-reported former thieves and walk them through
different scenarios in stores, getting their input on what they think would work
and what wouldn't.
"That's one of the wildest things is like, we have these monitors, and you
wouldn't think they would be effective, but every time I bring a self-reported
offender into the lab, it freaks them out, because they see their face on
that screen, and they make that connection that they are being recorded,"
explained Lowe.
But you have to be careful - if you overdo it, you might make regular
customers uncomfortable. They may believe a store is particularly prone to
crime if they see too many security technologies, which may then make them feel
unsafe.
The LPRC doesn't stop there, though. Inside the Engagement Lab, they have a
couple dozen cameras, each with different analytics, and over 200 product
protection solutions they're experimenting with.
That
includes new types of tags, new cables, new alarms - anything you can think
of, and tons of stuff you haven't thought of yet.
Dr. Reid Hayes is the Director of the LPRC.
"There really is nothing else like this in the world," he told FOX 35.
That Council has 76 partners all over the globe using its tech.
"I think right now, the main innovation we're excited about is the integrated
solutions that we're working on with technology corporations and with multiple
law enforcement agencies," said Dr. Hayes.
The LPRC says there are three main ways to reduce retail theft in general:
Make it harder for people to steal; make people afraid of the
consequences they'll face if they steal; and lessen the reward for
selling stolen goods.
fox35orlando.com
Store Shoplifting Policies Leave Employees
Uneasy
Researchers 'Surprised' by Shoplifting Study Results: 'Let's Just Let People
Walk Out with the Goods'
The discussion surrounding the surge in
retail crime since the
pandemic
has centered around the steep losses merchants suffer, and debate over
techniques to deter and punish offenders. But very little of the
conversation has addressed the well-being of store employees having to interact
with criminal suspects.
A
study released earlier this month from researchers at Florida Atlantic
University (FAU), Louisiana State University, Ohio University and Salisbury
University, found that shoplifting takes a significant toll on front-line store
employees. They found that dealing with deviant customers, which most of the
time are shoplifters, lays a heavy burden on store workers, a fourth of whom
aren't sure what their company's policy says to do in those situations.
Melanie Lorenz, associate professor of marketing at FAU, and one of three of the
four study authors who did their post-grad work at the University of Alabama,
was "surprised" to discover that so many employees were
unclear about corporate policies stating what to do if they encounter "an angry
customer or shoplifting customer."
"This led to an increase in anxiety and, really, a sense of unfairness,"
she told Sourcing Journal.
The study involved four experiments and one survey among 26 frontline retail
employees, who were presented with hypothetical situations and asked
about their employer's "guardianship policies" regarding deviant customers.
Choices were confined to required (19 percent), authorized (23 percent) and
prohibited (30 percent) and the remaining 27 percent did not know their
company's policy for dealing with deviant customers. Overall, 83 percent
expressed negative feelings about dealing with deviant behavior, compared to 8
percent who had positive feelings toward confronting criminal suspects.
After undergoing the four scenarios, the subjects answered a survey that found
55 percent who want to leave their jobs because of
deviant customer behavior and related policies, 17 points above a 38
percent turnover rate (TOI) for the industry.
In conclusion, the study's authors found that management should set
expectations for confronting shoplifters and do training early. The study
also found that the policy most likely to make employees most proactive about
confronting shoplifters is one that authorizes, but does not require, employees
to act.
"Empower them. Give them some restrictions and ways so they can serve without
actively having to stop [shoplifters]," Lorenz said. "There's this middle
ground of, let people engage but only in a passive way, rather than mandating
them."
sourcingjournal.com
Lawmakers Debate Alabama's New ORC Legislation
Retail theft bill clears Senate committee, stalls in House
Legislation that would make it a Class B felony for two
or more people to steal from stores, no matter the value of what is stolen,
cleared a Senate committee but was delayed by a House panel Wednesday.
House
Bill 288 and Senate Bill 206 also create a new crime of organized theft and
increase penalties for retail theft committed by individuals. The companion
bills are a priority of
district attorneys and retail groups.
In the Senate Judiciary Committee, bill sponsor Sen. Clyde Chambliss heard some
concerns from fellow lawmakers about potential unintended consequences of the
proposal, but ultimately the bill was advanced to the full Senate.
A few hours later, bill sponsor Rep. Allen Treadaway, R-Morris, told the House
Judiciary Committee Wednesday that stores are shutting down because of theft
losses. And others are passing along the costs to consumers. Stronger
penalties are needed to deter thieves, he said.
Rep. Chris England, D-Tuscaloosa, said that before theft is a Class B felony,
punishable by up to 20 years in prison, a value threshold needs to be put
into the law.
Ellie Taylor, president of the Alabama Grocers Association, told the committee
that infant formula is the No. 1 item stolen from stores. Stolen and then
sold formula is a food safety issue, Taylor said. But harsher
penalties for stealing food for babies gave some lawmakers pause on
Wednesday.
Committee chairman Rep. Jim Hill, R-Moody, agreed and said he'd like the bill
brought back to the committee next week. Treadaway said that
if a monetary threshold is added before organized theft
becomes a felony, thieves will always stay just under it but steal repeatedly.
"This is a major problem in this country and if we can work on it right and
target the individuals we're trying to target - otherwise we're going to have
stores closing down all around us," Treadaway said.
aldailynews.com
Anti-shoplifting bill passes Alabama Senate committee
Law enforcement, business owners support Alabama retail theft bill
Retail Workers Need More Training to Deal with
Theft: Survey
Front-Line Retail Workers Feel Unprepared to Address In-Store Theft, Violence
A survey of 1,000 retail and grocery associates by front-line enablement
solution provider Axonify has
found that many front-line workers lack proper training to deal with theft
and frustrated shoppers, leaving the employees without preparation or
support to deal with these issues.
Additional findings from Waterloo, Ontario-based Axonify are as follows:
•
Theft is rising: Amid an uncertain economy,
consumers are under pressure to make ends meet, driving many to steal. In fact,
half of retail/grocery front-line workers surveyed witnessed a customer stealing
or attempting to steal from their store in the last six months. Further, more
than a quarter of those workers did nothing in response, because some believed
that they lacked the skills to handle the situation (28%).
•
Hostile customer situations place new pressure on
retail employees: Two in five front-line retail workers feel
scared going into work because of an increase in volatile customer situations
(40%). These range from everyday customer conflicts all the way up to
in-store violence.
•
Retail workers need more training to feel prepared and
safe: Although theft is common, 20% of retail/grocery front-line
workers feel unprepared to deal with it. This may be because another 21%
said that their employers haven't given them the right tools and training to
manage and defuse tense customer situations.
"By providing retail and grocery workers with the right training and support to
manage these challenging conversations, front-line organizations can help
improve worker safety and well-being," wrote Alex Kinsella in an
Axonify blog post. "This level of training and enablement not only
impacts how associates show up to work, but it also ripples across productivity,
retention and recruitment, all critical factors in today's labor market."
progressivegrocer.com
ORC: A Top Priority of Nationwide AGs
State AGs, Staff Discuss Algorithms & Organized Retail Crime at Symposium
On April 18, 2023, the National Association of Attorneys General (NAAG) held its
annual Attorney General Symposium in Philadelphia, PA. State AGs, AG office
staff, and private sector attendees gathered to hear from panelists and to
discuss the most pressing issues of the times, including those most
relevant to businesses-algorithms and organized retail crime (ORC).
Organized Retail Crime Joint Session with Attorney
General Alliance
Illinois AG Kwame Raoul moderated the session with panelists from the U.S.
Department of Homeland Security's Homeland Security Investigations component,
the National Retail Federation (NRF), and the Georgia AG's office.
The panel began with an explanation of the differences between ORC and
shoplifting, and current efforts to combat ORC, with the panelists
emphasizing the importance of public-private partnerships. The panel cited
the recent NRF report on ORC, which retail businesses are encouraged to read.
The panelists also discussed legislative responses to ORC, such as the INFORM
Consumers Act, which businesses in the online marketplace space will be required
to comply with starting June 27, 2023, as well as the recently-introduced
Combatting ORC Act.
A key takeaway from the panel was that businesses and government entities
alike can collectively raise the profile of ORC issues by emphasizing the
differences between ORC and shoplifting in their messaging. Lastly, the
panelists stressed the importance of retail businesses collaborating with loss
prevention experts to help strengthen efforts to combat ORC.
jdsupra.com
Target employee reveals how much is stolen from beauty section in typical day
Auburn business owner fed up with burglaries, area crimes
$17 Million Apple Employee Fraud Scheme
Ex-Apple employee sentenced to 3 years in prison and fined $30 million in
penalties for scheme to defraud the company and IRS
Prasad and two others partook in schemes
like double billing Apple for parts, defrauding the company of over $17 million.
A former Apple employee was sentenced to three years in prison and hit with
over $30 million in financial penalties for a yearslong scheme that involved
himself and two others defrauding the company of over $17 million.
Dhirenda
Prasad, 55, was charged with several crimes related to the fraud
last March, and pleaded guilty to two counts of conspiracy to commit fraud
and defraud the US
in November. He was sentenced earlier this week to prison time and ordered
to pay Apple and the Internal Revenue Service a combined $19 million in
restitution, authorities
announced Wednesday.
From 2011 through 2018, Prasad - alongside Robert Hansen and Don Baker,
who ran companies that sold products to Apple - "exploited his position" as a
buyer in the company's supply chain to defraud the company, authorities
said.
Hansen, Baker, and Prasad all admitted to their roles in the schemes,
authorities said.
Prasad was part of the supply chain team that purchased parts for Apple to
use to perform warranty repairs. According to authorities, he conspired with
the business owners to steal parts, alter invoices, double bill Apple for
components it already received, and charge the company for parts it never
actually bought.
Prasad also admitted he evaded paying taxes on his portion of the $17 million
the group made from the fraud schemes. Charges of tax evasion and money
laundering were dropped at his sentencing after he pleaded guilty in November.
businessinsider.com
justice.gov
Amazon May Snatch Up Hundreds of Kroger &
Albertsons Stores
Would/Should Kroger and Albertsons Sell Hundreds of Stores to Amazon?
Kroger and Albertsons plan to sell
between 250 and 300 stores to get approval from the Federal Trade Commission
on the proposed merger between the two supermarket giants. Who will buy them if
it goes that far?
Business
Insider earlier this week reported on a note published by analysts at
Bernstein that envisions a scenario where Amazon.com could purchase many, if
not all, of the stores that Kroger and Albertsons are looking to offload.
The two companies have stores overlapping in several large markets including
Chicago, the Pacific Northwest, Phoenix and Southern California.
The article points to comments made by Amazon CEO Andy Jassy about the vital
role that grocery plays in his company's future growth plans.
Stores,
he said in February on the company's fourth-quarter 2022 earnings call, will
be a critical part of the plan because physical locations are required to
succeed in perishable categories. Mr. Jassy told analysts that Amazon's
online grocery business is strong.
Mr. Jassy also said that Whole Foods, with nearly 500 stores, has made
significant strides in growing its profitability. It's Amazon Fresh, Amazon's
mass-market grocery concept, where Mr. Jassy sees the greatest upside
potential even as his company has temporarily hit pause on opening new
locations.
Amazon's big plans for grocery, matched with Kroger and Albertsons' desire to
sell, have led to "a very rare opportunity in U.S. retail," according to
Bernstein.
retailwire.com
Retail's Ongoing Wage War
What Home Depot's billion-dollar pay raise may help prove about workers
Across retail, pay has been going up, with
Walmart and Target boosting minimum wages.
Giving pay raises at the same time sales are slumping seems like an
incongruous strategy, but Home Depot executives project that it will actually
boost the big-box retailer's industry-leading position. "We plan to continue to
capture market share," CFO Richard McPhail told analysts during the February
earnings call. One reason, he said, is "the unique advantage that our
orange-blooded associates give us over our competition," alluding to Home
Depot's signature color and the term for its frontline employees.
While Home Depot made a splash with the billion-dollar pay hike, it comes
on the heels of similar moves by other major retailers that also espoused
the benefits of investing in a well-paid workforce.
A year ago February, Target set a
new starting wage range from $15 to $24 an hour for its so-called team
members and expanded access to health care benefits, at a cost of $300 million
in 2022. In January, Walmart announced it was
raising the minimum hourly wage for its store employees to $14 from $12 and
up to $19 an hour, establishing an average wage of $17.50 an hour.
cnbc.com
Retail Foot Traffic Strongest in the Northeast
U.S.
Retail visits fell nationwide In March - but one region outperforms the others
Overall retail visits were down in the first three months of the year
compared to a January 2022 baseline, according to foot traffic analytics firm
Placer.ai's "Retail
Foot Traffic Recap - March 2023" report.
The Northeast seems to be seeing higher overall visit numbers: In March,
seven of the 10 best-performing states were in the Northeast, Placer.ai. found.
(The seven states were Massachusetts, Rhode Island, Pennsylvania, New Jersey,
Connecticut, New York, and Vermont.).
chainstoreage.com
Bed Bath & Beyond store closures will kick off a land grab for fast-growing
retailers
That is likely to result in a land grab by retailers
and other companies that are looking to expand.
(Update) Gap lays off 1,800 employees amid major restructuring
Last week's #1 article --
Target Store in San Francisco Goes Into Lockdown Mode
San Francisco Target puts entire department on lockdown amid shoplifting crisis
A San Francisco Target store has been putting all of its products on lockdown
amid a
shoplifting crisis that has crippled retailers in the Golden Gate City.
Footage of the store's interior posted to TikTok Thursday showed aisle after
aisle of toiletries and cosmetics under lock and key in the megachain.
While
it's common for stores to lock up small valuable items like razors, heaps of
inexpensive large items like mouthwash, shampoo and lotion were also being
kept out of reach of the grubby hands of would-be shoplifters, the clip showed.
The Bay Area has been especially hard hit by a national
organized retail crime epidemic that ballooned during the COVID-19
pandemic, leading chains such as Walgreens to close five San Francisco stores
due to theft.
The National Retail Federation's
2022 retail security survey ranked San Francisco/Oakland as the
second-most hard-hit metropolitan area by theft in 2020 and 2021, only behind
Los Angeles.
New York City crept up to third on the list in 2021, outpacing Chicago.
nypost.com
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Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
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Alarm.com Expands AI Program with Asset Acquisition from Vintra, an AI-based
Video Analytics Company
TYSONS, Va.--Alarm.com (Nasdaq:
ALRM), the leading platform for the intelligently connected property, today
announced the acquisition of substantially all assets of Vintra, a software
provider of award-winning AI-powered video analytics for the enterprise
commercial market. Integrating Vintra's software capabilities and its
experienced science and engineering teams will expand Alarm.com's deep learning
program and accelerate deployment of advanced video analytics solutions for the
Alarm.com and OpenEye
platforms.
Launched in 2016, Vintra's cloud platform transforms data from any video
management system into actionable and trusted intelligence that can improve how
organizations monitor and search for critical security events. Vintra's AI
models can track a range of objects and events, including a specific person, two
or four-wheeled vehicles, bags, or a person-down situation. Its
re-identification algorithm can track a person of interest across hundreds of
cameras in real-time and can search large amounts of video recordings to find
video clips of the person of interest within minutes.
"The Vintra team adds to Alarm.com's science and engineering expertise in the
field of AI and machine learning, and we're excited to welcome them on board,"
said Jeff Bedell, Alarm.com's President of Ventures Business and Corporate
Strategy. "The acquisition expands the specialization of Alarm.com's AI team and
will extend our leadership in this important domain. Our goal is to deploy
market-defining video analytics solutions, scale them across the Alarm.com and
OpenEye platforms, and open new areas of growth for our service provider and
integrator partners."
Alarm.com acquired Vintra's core intellectual property, its research scientists,
software engineers, and technical services teams as part of the acquisition.
Financial details of the transaction were not disclosed at the time of closing.
About Alarm.com
Alarm.com is the leading platform for the intelligently connected property.
Millions of consumers and businesses depend on Alarm.com's technology to manage
and control their property from anywhere. Our platform integrates with a growing
variety of Internet of Things (IoT) devices through our apps and interfaces. Our
security, video, access control, intelligent automation, energy management, and
wellness solutions are available through our network of thousands of
professional service providers in North America and around the globe.
Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. For
more information, please visit
alarm.com.
Learn more about the Vintra acquisition here
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ChatGPT in the Workplace
How to Create the Best ChatGPT Policies
Weigh risk tolerance, set expectations and
verify accuracy
HR
teams need to ask and answer many questions before setting policies to guide
employees' use of OpenAI's ChatGPT and other generative artificial intelligence
tools, legal experts say.
The content-producing technology is growing more popular by the day, and
companies in multiple industries are excited about its prospects while also
curious, if not fearful, about where it can lead.
One-third of U.S. workers believe their job will rely more on workplace
automation in the next few years, according to a survey of 521 workers
conducted by AmeriSpeak Omnibus for SHRM in early April. However, 91 percent
said their current job duties haven't been impacted by AI at all.
Meanwhile, a poll of 62 HR leaders in February by consulting firm Gartner found
that about half of them were formulating guidance on employees' use of
ChatGPT,
Bloomberg reported.
John Carrigan, an attorney with Cozen O'Connor in Los Angeles, said employers
should consider to what extent their existing policies might already address
some of the "new" issues raised by AI.
Employers should instead think about areas where they wouldn't want to see AI
used and then set clear guidelines, Carrigan said.
"When deciding how much to allow or limit the use of ChatGPT or similar tools,
it makes sense to strategize about the sorts of tasks for which the AI might
be used, as well as the strengths and limitations of AI tools for that
purpose," he said.
Carrigan added that it's probably also good practice to designate certain
point people to oversee AI usage and troubleshoot problems as they may
arise.
"This is an area where we expect to see a tremendous change in a fairly short
time, both in terms of the capabilities of the technology itself and in legal
responses to the use of the technology," he said. "So, employers need to be
prepared to be flexible."
shrm.org
White House & CISA Push Companies to Step Up
Cybersecurity
US cybersecurity officials step up push for companies to adopt secure by design
practices
Efforts at CISA and the Department of Energy
are both meant to encourage the practice of building in better security
protections.
Top U.S. cybersecurity officials have been meeting with industry representatives
and tech executives to press the need for companies to adopt secure by design
principles that are a core part of the Biden administration's national
cybersecurity strategy.
The
push is part of an effort championed by the White House and the Cybersecurity
and Infrastructure Agency to reduce the number of vulnerabilities in commercial
software and shift the burden for maintaining cybersecurity from consumers
back to tech vendors.
"Small and medium businesses, local school districts, water utilities, local
hospitals, are not going to be successful in managing cybersecurity risk alone
if they ever get in the crosshairs of a ransomware gang or an APT actor," said
Eric Goldstein on Wednesday during the annual RSA Conference here that brings
together government officials and industry executive. "Those who can bear the
burden are held accountable for providing services that are safe and secure by
design by default."
Jack Cable, a senior technical adviser at CISA, told CyberScoop that CISA held
two listening sessions recently with industry partners as well as one with the
open-source community. He said the agency plans to build on secure by design
principles recently outlined in a
white paper the agency published. "This is the first chapter of the story
here and we want to work closely with industry and governmental partners with
this."
A related and complimentary effort at the Department of Energy's cyber informed
engineering program is designed to help industrial organizations apply secure
by design strategies to operational technology. "They're very much connected
as we really move toward a converged infrastructure future," said Cherri Caddy,
deputy assistant national cyber director at the Office of the National Cyber
Director, during an RSA panel here on Wednesday. "So how can we shift the
liability for software security, for system security onto the makers and away
from the end users?"
cyberscoop.com
Attackers Can Access Devices 'Even Without an
Internet Connection'
Firmware Looms as the Next Frontier for Cybersecurity
Software bugs are ubiquitous, and we're
familiar with hardware threats. But what about the gap in the middle?
Last December, researchers discovered a series of five vulnerabilities
affecting servers run by more than a dozen major vendors - brand names like
Huawei, Qualcomm, Nvidia, AMD, Dell, and HP. The vulnerabilities were
nothing to scoff at, either, with CVSS scores ranging from 5.3 (Medium severity)
to 9.8 (Critical).
The bugs live in firmware developed by American Megatrends International (AMI)
for processors it manufactures known as baseboard management controllers (BMCs).
BMCs are chips that sit on motherboards, allowing administrators to monitor
and manipulate essentially anything on a machine - from applications and data
all the way down to low-level hardware - even without an Internet connection
or while the host is turned off (as long as it's receiving power).
"So this is obviously a really interesting place for attackers to be," says Nate
Warfield, director of threat research and intelligence for Eclypsium, the firm
behind the disclosure. "If they can get into this mini-computer that's always
running, they now have remote admin access over whatever they want."
But this discovery was merely a speck on the surface of a much greater problem.
In a May 11 presentation at Black Hat Asia, Warfield and Vlad Babkin, security
researcher at Eclypsium, are going to argue that AMI's BMC bugs were evidence
of something bigger, and more structurally problematic, in firmware security.
"The message is definitely not the vulnerabilities themselves," Babkin states,
unequivocally. "It's much, much deeper. Because even if we go ahead and fix
these vulnerabilities, it's not going to fix the root issue."
darkreading.com
FBI Searches of Americans' Data Dropped 96% in
2022
FBI queries for Americans' digital data drops, yet advocates for surveillance
reform remain undeterred
An Office of the Director of National
Intelligence report shows that U.S. person queries of Section 702 data declined
96% in 2022.
An
intelligence community report released Friday revealed a drastic reduction in
the number of warrantless searches related to U.S. citizens or residents
that law enforcement agencies the FBI performed last year,
dropping 96% from 3.4 million in 2021 to 120,000 in 2022.
Yet the decline in these types of searches, which can hoover up vast amounts
of digital information on Americans, remains deeply troubling to privacy and
civil liberties advocates who are pushing to reform current surveillance laws.
The drop in searches reflects a number of factors, according to the report from
the Office of the Director of National Intelligence. First, the FBI used a
new methodology to calculate the number of searches performed under Section 702
of the Foreign Intelligence Surveillance Act, or FISA, which allows intelligence
and law enforcement agencies to gather online communications of foreign
intelligence targets. The program also sweeps up Americans' data, making it a
lucrative source of information for so-called "backdoor" searches by the FBI in
investigating U.S. persons.
cyberscoop.com
Unlocking the passwordless era
Google Bans Thousands of Play Store Developer Accounts to Block Malware |
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Scam Products Being Sold on TikTok
TikTok videos produced in China are trying to rip people off with scam products
TikTok has attracted a "cottage industry" of
scammers, the FT says, citing dodgy items being hawked.
TikTok
may have a global user base of more than 1 billion people, but within its home
country of China, the app has given rise to a "cottage industry" of scammers
pedaling dubious products to viewers abroad, the Financial Times reported.
The FT's
investigation found multiple accounts selling products that appeared to
violate the guidelines of TikTok's parent company, ByteDance, including
those promoting weight loss teas and coffees, acne medications, and skin
whitening products. The FT said in its report that it had flagged 25 products in
TikTok's UK marketplace; TikTok said those products have since been removed.
The FT contended that types of scam accounts have survived on TikTok due to
the platform's "hands off" approach to regulating content and its algorithms
that are designed to allow "any video to gain traction."
"TikTok prioritizes profit over the regulation of goods on its platform," one
TikTok senior executive with knowledge of decision-making in ecommerce said in
the FT's report.
TikTok, meanwhile, told the FT that it "has strict policies to protect users
from fake, fraudulent, or misleading content," including advertisements. It
didn't immediately respond to Insider's request for comment.
And even if they are taken down, Brems said it's a difficult process. "It's
like whack a mole ... there's hundreds of accounts," selling scam items,
Brems told the FT. "Most people will not fall for it, but if an account is seen
by enough people, eventually some people will buy."
businessinsider.com
Simplifying the Shipping Process
eBay streamlines international shipping for U.S. sellers
eBay is trying to remove complexities and costs from the process of shipping
U.S. exports on its platform.
The e-commerce giant now offers a service called eBay International Shipping
(eIS), which is intended to open up global access to eBay's U.S. inventory.
eIS is designed to reduce fees, handle customs and compliance, and manage
tracking and returns, at no extra cost to U.S. sellers.
In 2022, eBay says cross-border trade drove roughly one-fifth of its gross
merchandise value (GMV), despite less than half of its inventory in its
three largest markets (including the U.S.) being eligible for export.
chainstoreage.com
An Amazon union just won a $30 an hour contract
What happens next depends on Amazon, the workers,
and the interpretation of US labor law.
Westroads Mall takes on a new role: bridging e-commerce with brick & mortar |
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Traveling ORC Gang Targeted 70 Home Depot
Stores
Member of traveling crime ring accused of stealing from over 70 Home Depots
throughout Florida, Illinois
Miami-Dade
police arrested a man Thursday who they described as a member of
a traveling organized crime ring after they
said he was responsible for stealing from over 70 Home Depot stores in
Florida and Illinois.
Detectives said a corporate investigator began to investigate an organized
retail crew that began conducting fraudulent orders, fraudulent refunds,
rollouts of merchandise with and without paperwork and thefts of items at Home
Depot stores throughout Florida, starting in September 2020.
According to an arrest report, Yusser Echemendia Rodriguez, 38, was identified
as one of the suspects in the organized retail crew. Police said he was
responsible for over 70 thefts and "thousands of dollars" in losses to Home
Depot throughout their stores in Florida and Nevada.
According to his arrest report, Rodriguez became known for switching barcodes
and walking out of the stores before driving out with merchandise that he did
not pay for. Rodriguez is currently out on bond and is facing one count of
organized scheme to defraud, 10 counts of petty theft with over two previous
convictions and one count of retail theft with a prior conviction.
local10.com
Theft Ring
Targeted 60 Walmart Stores in Multiple States
Hilltown Township, PA: Son involved in father-son retail theft ring arrested in
Philadelphia; father still wanted by police
A 24-year-old man who officials say is part of a broad retail theft ring
with his father was arrested in Philadelphia on Wednesday. Jahmir Mitchell was
arrested on multiple outstanding warrants, including one dating back to 2018.
Jahmir's father, 42-year-old Jamaal Mitchell, is still wanted by the police.
Authorities say the duo, along with other yet-to-be-identified accomplices,
stole nearly almost $1,000 in electronics from a Walmart in Tilden Township. The
same group hit the same store years prior in 2018, police say. "Approximately
$10,000 of Apple products were stolen," said Cataldi. Authorities believe
the same group is responsible for targeting close to 60
Walmarts and Sam's Clubs in New Jersey, Delaware, Maryland, and Pennsylvania.
6abc.com
ORC Investigation Pays Off
Riverside County, CA: Inland Empire Organized Retail Theft Arrest
n late 2022, deputies assigned to the Eastvale Special Enforcement Team (SET)
began investigating a grand theft from a business located in the 12000 block
of Limonite Avenue, Eastvale. The suspect, unknown at the time, walked into the
store and grabbed as many items as she could and left the store with
approximately $1,000 worth of product without paying. For several months,
SET deputies tracked retail thefts and identified the unknown suspect to
commit several grand thefts throughout the Inland Empire.
Through various means, SET deputies identified the suspect as Gardenia
Herrera, 31-year-old resident of Perris. On March 5, 2023, Eastvale SET
deputies located and arrested Herrera in Perris. Herrera was subsequently
convicted and is serving a 4-year sentence. Eastvale SET deputies continued
this investigation working jointly with local agencies and retail loss
prevention members. Several suspects linked to organized retail thefts
throughout the Inland Empire were identified including Veronica Damian Estrada,
a 39-year-old resident of Moreno Valley.
On April 26, 2023, Eastvale SET deputies arrested Estrada in Moreno Valley and
located several thousand dollars worth of stolen items in her vehicle. Deputies
served a search warrant at Estrada's residence and located thousands of
stolen retail items estimated at $40,000 dollars in retail value. Estrada
was subsequently booked at the Robert Presley Detention Center for
several felony charges related to organized retail
theft.
riversidesheriff.org
Theft Ring Suspects Faking Overdoses to Avoid
Arrest?
Retail theft ring suspects may have avoided arrest with fake overdoses -- or not
Tumwater police made an attempt to bust up what they called a large retail theft
ring on Thursday afternoon when two suspects started showing signs of
overdosing. But police allege it could have been a ruse to get out the
arrest.
On the way to the Nisqually Jail to book the two suspects, Kolb said the two
suspects started showing the same signs of distress at the same time.
Officers had not seen the two take any narcotics, nor did they say they took
any, Kolb said.
Kolb said the transporting officer pulled over and requested medical assistance
for the suspects. She said the suspects were let go, issued citations and
transported to the hospital. Kolb said police are unsure exactly what the
medical event was, and they will never know, either.
"Because they were released at the scene with citations and transferred to
the hospital, we no longer have contact with them because they're no longer in
custody," Kolb said. "HIPAA (Health Insurance Portability and Accountability
Act) laws don't allow us to follow up or determine what the medical assessment
was."
news.yahoo.com
Employees Busted for Theft Scheme
5 Miami County auto part store employees charged for alleged role in theft
scheme
Five O'Reilly Auto Parts employees were arrested after a fraud investigation
was launched in West Milton. The employees are said to have worked at the
O'Reilly Auto Parts located at South Miami Street, according to court documents.
Three of the employees appeared in Miami County Municipal Court Wednesday
afternoon on charges including forgery and theft. The employees are accused of
knowingly filing O'Reilly return and exchange documentation incorrectly,
according to court documents. More than $10,000 in car parts is said to be
obtained "by deception", court documents allege.
news.yahoo.com
North Olmsted, OH: Teens accused in smash-and-grab; $7K in goods stolen from
cell phone store
Police are working hard to track down all the suspects involved in a
smash-and-grab theft at Wireless Express in North Olmsted. The three suspects
broke in at 12:58 a.m. on Wednesday, April 26, and quickly moved to smash the
glass counter to steal smartphones and vape pens. Police have identified the
suspects, noting that all three are juveniles reported as runaways who have been
missing since April 6. "They're trying to survive on the streets on their own,"
North Olmsted Police Department Detective Lt. Dan Barrett said. "They're
stealing items so they can sell online to their friends, whoever responds.
They get cash, and this way they can continue to stay on the street on their
own and survive." Wireless Express said $3,000 to $4,000 in damage was
caused to the store, and more than $7,000 worth of items was stolen. The owner
wants the suspects held accountable for their actions, the damage paid for and
the items returned or paid for.
fox8.com
Arizona serial thief accused of shoplifting Victoria's Secret stores 17 times:
police
Flores stole underwear, bras and pants at the
Victoria's Secret locations between October 2022 and March 2023. Flores is also
suspected of robbing Target stores in South Phoenix.
North Coventry, PA: Police Want Man In Alleged $4,400 IPhone Theft
Hinckley man charged in retail theft string at Sycamore Menards, DeKalb Walmart
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Shootings & Deaths
San Francisco, CA: Security Guard Arrested After Deadly Shooting at Walgreens
A
private security guard has been arrested in connection with the shooting
death of a 24-year-old woman at a Walgreens in San Francisco, police said
Friday. The shooting happened at about 6:30 p.m. Thursday at the Walgreens on
Market Street, near Fourth Street. Responding officers found the victim,
identified by the medical examiner's office as Chynna Brown of San Francisco,
suffering from an apparent gunshot wound, police said. Friends of Brown said
she was walking out of the store when she was shot. Brown was transported to
the hospital, but she did not survive, police said. Authorities identified
security guard Michael Earl-Wayne Anthony, 33, as the suspect. He was booked
into San Francisco County Jail on a homicide charge, police said. Citing a
preliminary investigation, police said a theft occurred
during the incident but didn't provide further information.
nbcbayarea.com
Nashville, TN: One dead, one injured in shooting near Broadway gas station;
security guard fired at suspect who was allegedly attacking him
Investigations
are underway after a fatal shooting near a gas station on Broadway early
Saturday morning. Metro Police responded to the parking lot at 1101 Broadway
just before 3:00 a.m. Officials say 47-year-old James Flaherty died at the
scene as a result of his injuries. Homicide detectives are investigating a
self-defense claim following the shooting. The investigation says
33-year-old Isaac Thurman was working as a security
guard at the gas station. Thurman reports that Flaherty and another
man were in a physical confrontation. Thurman tells police that when he tried to
intervene, Flaherty allegedly attacked Thurman, who then fired at Flaherty.
Police say their investigation remains open and the detectives are working with
the District Attorney's Office.
newschannel5.com
Norcross, GA: Witnesses to deadly shooting at Gwinnett County strip mall Friday
night speak
One man is dead, another is wounded after a deadly shooting at a strip mall
along Indian Trail Lilburn Road near Norcross on Friday night. Police say they
are searching for two men in connection to the shooting that happened right
outside a Discover Wings restaurant. The man who was shot and killed at the
strip mall has been identified as 22-year-old Jerrett Mitchell of Lawrenceville.
The man who was shot and killed at the strip mall has been identified as
22-year-old Jerrett Mitchell of Lawrenceville. People who work in the area told
FOX 5 the whole scene was terrifying. "I heard people screaming, and then a
couple of pops," the eyewitness asked for anonymity out of fear of retaliation.
"I heard glass breaking, and then I heard the rest of the shots."
fox5atlanta.com
Atlanta, GA: Security guard charged after shooting customer trying to buy jeans
at Greerbriar Mall, police say
A
security guard is now facing charges in connection to a shooting at the
Greerbriar Mall in southwest Atlanta. Channel 2′s Tyisha Fernandes first
reported on the shooting live Wednesday on Channel 2 Action News at 4 p.m.
Fernandes learned that a man was shot twice inside a retail store at the mall
just before 3:30 p.m. after an argument. On Thursday, police announced they have
charged the guard, identified as 27-year-old Diquan Carter, with aggravated
assault and theft-by-receiving charges. The victim entered the store to
purchase a pair of jeans. The owner instructed the employee to open a door that
let the victim into a private room. When the employee started to open the door,
the owner said the victim pushed on the door to make it open faster. Carter told
the victim not to push on the door and the two began arguing. The owner told
police that the argument stopped for a moment, but started again when the man
told the guard to "come see about me." That is when the owner and employee said
Carter shot the victim. The owner said he did not think the victim posed any
threat and that he wasn't armed. He wasn't sure why the guard shot the
victim.
wsbtv.com
Flagler Beach, FL: Robbery suspect fleeing police shot 8 times by store clerk
A robbery suspect leading Florida police on a high speed chase was shot 8 times
by a convenience store clerk as he was attempting to carjack him. In a Facebook
post, the Flagler County Sheriff's Office says that Qwinntavus Kwame Jordan
walked into a Shell gas station in Flagler Beach and "alluded to having a
firearm" which allowed him to walk out of the store with $90 in cash. Police
located Jordan's car on I-95 and began pursuing him until reaching the
Florida-Georgia line where authorities in Georgia took over the chase and spike
stripped Jordan's car at which point he began fleeing on foot. According to the
Facebook post, Jordan then "entered a nearby convenience store, brandished a
firearm, and demanded the clerk's car keys." Jordan got into the vehicle and
started to flee but crashed the vehicle through the front of the store and then
"exited the vehicle and chased the clerk and a customer through the store and a
struggle ensued." "The clerk, who was now armed, shot the suspect
approximately 8 times according to Georgia authorities," police said.
foxnews.com
Chattanooga police make arrests in shooting/pursuit at Hamilton Place Mall
Chattanooga police say three people have been arrested in connection to a
drive-by shooting near Hamilton Place Mall on Saturday. CPD Police were notified
of a shots fired call just after 5 p.m. Officers working in the area, quickly
responded and located a black Infiniti fleeing the scene. A pursuit of the
vehicle began. During the pursuit, the suspect driver, a juvenile struck two
vehicles but no one was injured. The juvenile and his passenger Anthony Douglas
were both taken into custody at 4100 Jersey Pike.
local3news.com
Davenport, IA: Accused gang members sentenced, including in NorthPark Mall
shooting
A federal judge this week sentenced three Davenport men identified as members of
the Savage Life Boys street gang to more than 34 years in prison, total. In
January 2017, Ruiz and Culbreath chased a person associated with a rival gang
through the NorthPark Mall parking lot. During the chase, Ruiz shot at the
victim.
qctimes.com
(Update) Houston man sentenced to 50 years for 'senseless murder' of father at
c-store
A Houston man was sentenced to 50 years for shooting
a man in the back of the head at a convenience store on Bissonnet in 2021.
(Update) Glendale, AZ: Deadly shooting suspect in store for less than minute
Man found guilty of murder in shooting outside Jackson party store
Community calls for police transparency after Colorado Springs mall shooting
Shooting at business near SF's Westfield Mall sends person to hospital; suspect
detained
Robberies,
Incidents & Thefts
Chicago, IL: Shoplifter stabs Loop Target employee, leading to store closure
A Loop Target store employee was stabbed Saturday morning while confronting a
shoplifter, prompting the downtown store to close for the day. The company said
it was grateful the employee's injuries were not life-threatening but said the
"unfortunate incident" was part of an increase in theft impacting retailers. The
25-year-old worker confronted a man he thought was shoplifting around 9 a.m.
inside the store at 1 S. State St., according to Chicago police. The suspect
pulled a knife from his waistband and swiped at the employee's arms, police
said. The injured worker was taken to Northwestern Memorial Hospital in good
condition. Officers arrested the suspected shoplifter, police said. No charges
have been filed as of Sunday morning, police said.
chicago.suntimes.com
Salem, OR: Man lights fire in Target toy aisle as diversion while he steals
merchandise
Police
in Oregon are searching for a man they say lit a fire inside a Target store as a
diversion to steal merchandise. In a Facebook post, the Marion County Sheriff's
Office said it received a report of a fire being intentionally set in the toy
aisle of a Salem, Oregon Target on April 22. "Deputies learned this was done as
a diversion by a suspect who stole merchandise and then fled out the back of the
store," the post stated. It is believed that the suspect entered the store at
1:25 p.m. and started the fire at approximately 1:33 p.m. before fleeing out the
back door at 1:39 p.m. The Marion County Sheriff's Office is asking for the
public's help to find the suspect.
nypost.com
Naples, FL: Former employee accused of breaking into and stealing money from
store
A woman is accused of breaking into a retail store in Naples on Monday, April 3,
hiding her identity by holding an umbrella while taking money from the business.
According to the Naples Police Department, Dawn McClearly, 53, was identified as
the suspect who broke into the store on Fifth Avunue South in Naples. McClearly
used to work at the store she is accused of breaking into. McClearly is facing
burglary of a structure and grand theft charges.
winknews.com
Sharonville, OH: Man accused of pistol-whipping McDonald's manager indicted on
18 felony charges
Houston, TX: Man punches store employee, knocks over stand while stealing bottle
of alcohol
Beaumont transient reportedly threatened store staff with hatchet, police say
Woman found in Coraopolis McDonald's cooler with gun arrested, charged, police
say
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•
C-Store - Houston, TX
- Robbery
•
C-Store - Flagler
Beach, FL - Robbery / Shooting
•
C-Store - Washington
Twp., PA - Armed Robbery
•
C-Store - Houston, TX
- Armed Robbery
•
C-Store - Hollywood,
MD - Armed Robbery
•
Cellphone Store -
North Olmsted, OH - Robbery
•
Cellphone Store -
Boston, MA - Armed Robbery
•
Family Dollar -
Detroit, MI - Armed Robbery
•
Game Store - Lizella,
GA - Armed Robbery
•
Gas Station - Mobile,
AL - Armed Robbery
•
Jewelry/Watches -
Madison, CT - Armed Robbery
•
Liquor - Long Island,
NY - Armed Robbery
•
Pharmacy - Silver
Spring, MD - Armed Robbery (CVS)
•
Pharmacy - San
Francisco, CA - Robbery / Suspect shot & killed
•
Restaurant -
Sharonville, OH - Armed Robbery (McDonald's)
•
Restaurant -
Greenville County, SC - Armed Robbery
•
Target - Chicago, IL -
Armed Robbery / Employee Stabbed
•
Unidentified Business
- Naples, FL - Burglary
•
Walmart - Reading, PA
- Robbery |
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Daily Totals:
• 18 robberies
• 1 burglary
• 2 shootings
• 1 killed |
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Click to enlarge map
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None to report.
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
An
Industry Obligation - Staffing 'Best in Class' Teams
Every one has a role to play in building an
industry.
Filled your job? Any good candidates left over?
Help your colleagues - your industry - Build
'Best in Class' teams.
Refer the Best & Build the Best
Quality - Diversity - Industry Obligation
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Director of Retail Solutions - North America
Denver, CO - posted
April 5
This role will be focused on selling our SaaS retail crime intelligence
platform by developing new prospects, and progressing Enterprise level prospects
through our sales process. You will report directly to the VP of Retail
Solutions - North America, and work alongside our Marketing, Partnerships and
Customer Success team to grow our customer base...
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Store Loss Prevention Manager
Gilbert, AZ - posted
April 24
Store Loss Prevention Managers are responsible for leading Loss
Prevention functions within a specific location and for partnering with Store
Operations in an effort to prevent company loss. You will be responsible for
driving company objectives in profit and loss control, sales performance,
customer satisfaction, and shrink results...
|
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Store Loss Prevention Manager
Tacoma, WA - posted
April 24
Store Loss Prevention Managers are responsible for leading Loss
Prevention functions within a specific location and for partnering with Store
Operations in an effort to prevent company loss. You will be responsible for
driving company objectives in profit and loss control, sales performance,
customer satisfaction, and shrink results...
|
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Manager, Regional Loss Prevention
Minneapolis, MN -
posted April 4
This position is responsible for managing all aspects of
loss prevention for a geographic area to reduce and control shortage and other
financial losses in 124+ company stores. The coverage areas average $850+
million in sales revenue...
|
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Field Loss Prevention Manager
Atlanta, GA -
posted March 21
As a Field Loss Prevention Manager (FLPM) you will coordinate Loss
Prevention and Safety Programs intended to protect Staples assets and ensure a
safe work environment within Staples Retail locations. FLPM's are depended on to
be an expert in auditing, investigating, and training...
|
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Corporate Risk Manager
Charlotte or Raleigh, NC - posted
February 14
Summary of Role and Responsibilities: Proactive approach
to preventing losses/injuries whether they are to our employees, third parties
or customers valuables. They include cash in transit, auto losses or injuries;
Report all incidents, claims and losses which may expose the company to
financial losses whether they are covered by insurance or not...
|
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Director of Asset Protection & Safety
Mount Horeb, WI - posted
January 27
The Director of Asset Protection and Safety is responsible
for developing strategies, supporting initiatives, and creating a vibrant
culture relating to all aspects of asset protection and safety throughout the
organization. As the expert strategist and leader of asset protection and
safety, this role applies broad knowledge and seasoned experience to address
risks...
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Loss Prevention Analyst
Ashburn, VA - posted
February 21
This position pays $67,725 - $75,000 per year:
The LP Analyst protects the company's assets from internal
theft by using investigative resources (i.e., exception-based reporting (EBR),
micros reporting, inventory reporting, CCTV, etc.). The primary responsibility
of the LP Analyst is to identify potential loss prevention issues such as
employee theft in SSP America's operation across North America...
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Manager of Asset Protection (Corporate and DC)
North Kingstown, RI - posted
February 17
The Manager of Asset Protection - Corporate and
Distribution Center ("DC") role at Ocean State Job Lot ("OSJL" and "Company")
will have overall responsibility for the ongoing safety and security of all
operations throughout the corporate office and supply chain...
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Business Continuity Planning Manager
Jacksonville, FL - posted
January 26
Responsible for developing, implementing and managing the
company's Business Continuity (BCP) and Life Safety Programs to include but not
limited to emergency response, disaster recovery and site preparedness plans for
critical business functions across the organization. In addition, the position
will develop and lead testing requirements to ensure these programs are
effective and can be executed in the event of a disaster/crisis...
|
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Region Asset Protection Manager-St Augustine and Daytona Beach Market
Jacksonville, FL - posted
January 18
Responsible for managing asset protection programs
designed to minimize shrink, associate and customer liability accidents, bad
check and cash loss, and safety incidents for stores within assigned region.
This position will develop the framework for the groups' response to critical
incidents, investigative needs, safety concerns and regulatory agency visits...
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Region Asset Protection Manager: Fresco y Mas Banner
Hialeah, FL - posted
January 18
Responsible for managing asset protection programs
designed to minimize shrink, associate and customer liability accidents, bad
check and cash loss, and safety incidents for stores within assigned region.
This position will develop the framework for the groups' response to critical
incidents, investigative needs, safety concerns and regulatory agency visits...
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Flexibility and molding to the environment you're in is the first step towards
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must first become one with their surroundings and mold to what it is as opposed
to expecting them to mold to you. Seeing and hearing those subtle differences is
the key and changing to it becomes the objective. Once modified, you then have
the freedom to influence change and make a difference.
Just a Thought, Gus
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