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 4/6/23

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2023 ISCPO Conference
April 11-13

RILA AP Conference
April 30-May 3

NRF PROTECT 2023
June 5-7

GROC 13th Annual Retail Crime Conference
August
2

Black Hat USA 2023
August 5-10

GSX 2023
September 11-13

APEX Conference
September 13-15

LPRC IMPACT
October 2-4

See More Events


 


 





















 
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Protos Security Names Michael Jacobs Chief Operating Officer

Skilled Operations Leader with Deep Experience Driving Continuous Improvement Joins Protos Security

NORWALK, CT - Security Services Holdings, LLC (dba Protos Security), the leading technology-enabled managed services platform in North America delivering an integrated suite of physical and technology-based security services to commercial customers, announced it has hired Michael Jacobs as Chief Operating Officer, effective immediately.

Protos Security, a portfolio company of Southfield Capital, has experienced strong double-digit organic growth over the last several years. Protos has significantly expanded its capabilities through acquisitions including the largest off-duty police officer network in North America, several best-in-class self-perform guarding businesses, and a cutting-edge remote video monitoring service.

Read more here


See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position
 
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NRF PROTECT to Feature Leading Security Experts

June 5-7, 2023 | Gaylord Texan Resort in Grapevine, TX

NRF PROTECT 2023 will bring together retail industry leaders and security experts June 5-7 at the Gaylord Texan Resort in Grapevine, Texas. The three-day conference will convene retail professionals from the loss prevention, asset protection, cybersecurity and digital fraud communities to discuss and collaborate on specific security threats, including organized retail crime, with the latest tactics and technologies.

Featured speakers include:

• Adrian Beck, emeritus professor, University of Leicester
• Sherri Davidoff, founder and CEO, LMG Security
• Scott Draher, vice president of asset protection and safety, Lowe's Companies Inc.
• Chris Hackler, vice president of global asset protection, Signet Jewelers
• Amy Herman, president, The Art of Perception
• Jodie Kautt, vice president of cybersecurity, Target
• Nitin Natarajan, deputy director of CISA, Department of Homeland Security (DHS)

See a full list of speakers here.


Automated Secure Alarm Protocol (ASAP) to Reduce Emergency Response Time, Increase Dispatch Accuracy in Fairfax County, VA

ASAP can reduce emergency response time from minutes to seconds for monitored alarm users, including thousands of Vector Security customers.

PITTSBURGH, April 6, 2023 - Fairfax County, Virginia becomes the 125th Emergency Communication Center (ECC) in the nation to implement Automated Secure Alarm Protocol (ASAP), resulting in faster, more accurate emergency response by delivering alarm notification information directly from alarm monitoring centers to ECCs via computer rather than by phone.

Read more here
 



RLPSA Annual Conference


RLPSA 2023: That's a wrap!

By Amber Bradley, Executive Director, RLPSA

As the sun set on the final day of the 43rd annual Restaurant Loss Prevention and Security Association (RLPSA) Conference in Denver, attendees were abuzz with newfound knowledge and strategies to take back to their organizations. Today's sessions were nothing short of game-changing, arming industry professionals with valuable tools and insights for enhancing loss prevention, risk management, and safety in their restaurants.

The day began with a powerful session on how to deal with homeless people in restaurants. Participants learned the importance of compassionate rule enforcement and gained practical conflict prevention techniques to add to their tool chest. This session emphasized the critical role empathy can play in the restaurant industry and highlighted the potential for creative problem-solving when emotions are taken into account.

Later, an impactful session with Chief Johnny Jennings of the Charlotte-Mecklenburg Police Department solidified the value of transforming organizations into customer-focused cultures. Attendees walked away with a wealth of knowledge and actionable strategies to elevate their businesses through exceptional customer experiences while maintaining safety and security.

General Session wrapped-up with the attendee favorite "ON the 20" session, sponsored by Altronix, featuring lively discussions led by Jason Swanson (MOD Pizza) and Dan Moren (Starbucks). The CHALLENGE: ACCEPTED! theme encouraged participants to share their key takeaways and commitment to implementing innovative solutions learned throughout the event.

The conference concluded with the ever-popular franchise focus sessions, where participants got the opportunity to dig into the specific challenges faced by their own businesses and collaborate with other professionals to identify best practices and develop targeted strategies.

As attendees leave the Rocky Mountains behind and return to their important roles in the restaurant industry, they will undoubtedly walk away from this year's RLPSA conference with an arsenal of tools and knowledge to make a lasting positive impact on their organizations. Here's to another successful year of learning, growing, and innovating within the loss prevention, risk, and safety landscape!

See you next year in Vegas!
 



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When violent customers threaten retailers at home

How a retailer's face matching led to CEO stalker ID, advance warning

Angry, violent customers abuse, curse, and threaten retail employees every day. Sometimes they follow through on those threats: Criminals killed 582 retail customers, employees, and security personnel last year, according to industry publication D&D Daily. Retail executives face different kinds of threats from angry, violent customers. Sometimes, trouble even follows the CEO all the way home.

In response to threats both in-store and out, retailers are quickly adopting technologies, including face matching, that offer advance warning when seconds count. Not all violence is preventable, but retailers can increase their chances of stopping attacks before they start. Here's how one retailer's fast, proactive reaction to a real-life threat led to vital evidence and enhanced situational awareness at work and at home.

Here's how it started: An angry man called the retailer's customer service hotline. The caller gave the rep his name and phone number, and he complained of in-store ADA violations. Just before ending the call, the man told the rep: "I am sitting in front of [CEO's] home, and I will take care of this myself." The caller had the CEO's correct home address. Click.

When police responded to the CEO's home, they found no one outside, but they and the retailer asset protection team treated the threat as credible. They worked together to learn more.

The client AP team provided the name given by the hotline caller. The police ran the name and found an old arrest photo. They confirmed the man pictured had a long history of violence and threats, plus open arrest warrants.

Next, the retailer's AP team put the arrest photo into their custom FaceFirst system, then ran a search. Although the arrest photo had been taken 15 years before, the system instantly matched the image with a man who had been in the retailer's stores within the prior 30 days. That search yielded a better, current photo of the man presumed to be the caller. Investigators developed more evidence that led to the retailer securing an order of protection for the man. So far, the man has not returned to the retailer's stores. If he does return, the retailer's FaceFirst system is set to provide real-time notification and enable a fast response by the retailer and local law enforcement.

Calculate the risks of being caught unaware when a known offender enters your store. Or the risks of not having the tools to investigate and validate direct threats against you. If you knew there was a proven solution to keep your valued customers, associates, and executive team safer from violent offenders, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and scalable-take action today at facefirst.com.
 



The U.S. Crime Surge
The Retail Impact


Research: Facial Recognition is an Accurate & Effective Crime-Fighting Tool
Facial recognition accuracy continues to be validated as use cases explode globally

Statement on release of research into Facial Recognition technology

We will use Facial Recognition Technology as a first, but significant, step towards precise community-based crime fighting.

Lindsey Chiswick, Director of Intelligence for the Met said: "Live Facial Recognition technology is a precise community crime fighting tool. Led by intelligence, we place our effort where it is likely to have the greatest effect. It enables us to be more focused in our approach to tackle crime, including robbery and violence against women and girls."

Today independent ground-breaking research into the Met's deployment of facial recognition has been published by The National Physical Laboratory. The study, 'Facial Recognition Technology in Law Enforcement' tested the accuracy, in operational conditions, of the algorithm used by the Met in terms of different demographics.

We now better understand the demographic performance of our LFR system. At the setting we have been using it, there is no statistically significant bias in relation to race and gender and the chance of a false match is just 1 in 6000 people who pass the camera.

The findings conclude:

• There are settings our algorithm can be operated at where there is no statistical significance between demographic performance.

ACCURACY: When used at a threshold setting of 0.6 or above, correct matches (True Positive Identification Rate) were 89%. The incorrect match rate (False Positive Identification Rate) was 0.017%. The chance of a false match therefore, is just 1 in 6000 people walking past the camera.

DEMOGRAPHIC DIFFERENCE: When used at a threshold setting of 0.6 or above, any differences in matches across groups were not statistically significant. This means performance was the same across race and gender.

Retrospective Facial Recognition: The true positive identification rate for high quality images was 100%. This is the best performance possible. news.met.police.uk


U.S. Grocers Push for Passage of 'Combating Organized Retail Crime Act'
The organized retail crime bill that grocers should be watching

Proposed bicameral legislation aims to make theft a nationally recognized issue and unify the country's disjointed efforts to combat a problem that has plagued companies.

Efforts to battle organized retail crime (ORC) have expanded from the sales floors to the floors of the House of Representatives and the Senate with the recent introduction of the Combating Organized Retail Crime Act of 2023.

This proposed bipartisan and bicameral legislation debuted earlier this year and aims to bolster federal response to ORC, mainly by creating a Center to Combat Organized Retail Crime within Homeland Security. A new tool will also be established that will help in federal investigations and prosecutions of ORC as well as assist in recovering lost goods and proceeds.

While the legislation has only just been referred to House and Senate committees, as confirmed by the bill's sponsors in each branch, it has already gained support from at least nine organizations, including the National Retail Federation (NRF), Retail Industry Leaders Association and ICSC to name a few.

Justice for retailers

While ORC is a retail-wide issue, grocers are especially vulnerable due to their accessibility and variety of products. To minimize these threats, more grocers are hiring ORC investigators, whose job it is to work with local law enforcement and prosecution, help stores deter ORC thieves and identify ORC patterns. Grocers are also implementing state-of-the-art security measures to deter ORC criminals.

These efforts, according to experts, are proving effective thus far.

But while ORC investigators are a part of the prosecution process, 60% of grocers say lack of prosecution and adjudication is an area of further opportunity they plan on expanding into this year, per the 2023 Asset Protection in Food Retail report by the Food Industry Association, which also endorsed the bill.

If the Combating Organized Retail Crime Act of 2023 is not passed, Pollack added, it will be up to grocers as well as the broader retail industry to continue localized efforts to stop ORC thefts.

She also said merchants and grocers should contact members of Congress directly to show support for the bill, as the process for its approval is not fast-paced.

The need for federal legislation: grocerydive.com


Philadelphia DA's Theft Blame Game

Progressive DA Asks for Money to Fight Retail Theft Surge
Krasner asks council for additional $7M to tackle rise in retail theft & carjackings

DA Larry Krasner pointed the finger at city police for a rise in retail thefts that has caused several businesses to close in the city.

In a hearing before members of Philadelphia City Council Tuesday, District Attorney Larry Krasner said he doesn't understand why there isn't more prosecution of retail thefts. Multiple Wawa stores have closed in recent months, but Kranser said that's not due to increasing theft.

He said stores are not using private security or stopping people for minor thefts and asked, "why some of them would take videos of people leaving rather than stop them." He said police cannot go after retail theft when they don't have the personnel to deal with the crime that is going on in retail establishments.

He asked council members for an additional $7 million in funding to better address retail theft as well as a rise in carjacking incidents. Councilmember James Harrity, who lives in Kensington, urged police to take action against those stealing from stores.

"We have no stores, there's no place for us to shop. That leads me to believe they are repeat offenders, they need to be charged, I'm sorry I just don't get it," Harrity said.

Councilmember Cindy Bass told Krasner that many cases of retail theft are going unchecked and that retail stores are continuing to close because of thefts. Krasner replied that police are able to write a summary offense, but they aren't doing it. He said retailers are not going after people who steal less than $500 dollars in merchandise because the summary offense is little more than a traffic ticket in many situations.

"Obviously, we know the struggles that PPD is having with staffing. It's happening all over the country with police," Krasner said.  whyy.org
 

Big City Property Crime Spikes - But Urban Centers Remain Safe: Data
Why fear of crime more than crime itself is holding back America's downtowns

People are scared of urban centers. They shouldn't be.

Anyone paying attention to big-city politics right now is probably aware of the salience of crime as an issue. Paul Vallas, one of two candidates in Chicago's early April mayoral runoff, is running an unabashed law-and-order campaign in a city where car thefts doubled between 2021 and last year. In Philadelphia, 89 percent of respondents to a recent survey ahead of that city's mayoral election in November said "crime" should be the top priority for elected officials. And in Washington, DC, President Joe Biden recently abandoned his commitment to DC home rule by refusing to veto a Republican measure to block the city's proposed updated criminal code over concerns that it was soft on crime.

Except here's the thing: While crime has risen since the pandemic in most US cities, it's not spiking in downtowns.

Crime is up, but not up much downtown

That's what Love and her colleagues found when they crunched the data. She and her team have spent the last few months collecting statistics and conducting about 100 interviews with office workers, small business owners, and other folks in New York, Philadelphia, Seattle, and Chicago - four cities where the downtown business districts have been slow to recover. They then broke out data for violent crime and property crime for each of those cities' downtowns.

Homicides spiked nationwide in the early part of the pandemic, before leveling off and then declining slightly between 2021 and 2022. Violent crime more broadly - a category that includes rape and aggravated assault - trended up in each city between 2019 and 2022, to varying degrees. Chicago saw a 5 percent increase in violent crime during that time, Philadelphia saw a 1 percent increase, New York saw a 26 percent increase, and Seattle saw a 22 percent increase.

Property crime - a category that includes offenses like larceny and car break-ins - saw a sharper uptick in all four cities. Philadelphia saw city-wide property crime increase by 17 percent, New York 38 percent, Seattle 17 percent, and Chicago 36 percent.

But here's the twist: in all four of those cities, the share of all property crimes happening downtown remained relatively stable or declined. Violent crime downtown also stayed relatively stable, declining by 2 percent in Seattle, ticking up by 1 percent in Chicago and Philadelphia, and by 2 percent in New York City.

So downtowns were some of the safest places to be in these cities pre-pandemic. And, by the end of last year, they still were. That fact, though, makes small upticks in crime numbers more perceptible, Love said. vox.com

   RELATED: The geography of crime in four U.S. cities: Perceptions and reality

 
'New Approach' on Crime Coming to Chicago?
Chicago chooses Brandon Johnson for mayor - and a new approach on crime

Former union organizer Brandon Johnson has been elected as Chicago's next mayor in a victory widely seen as a boost for progressive Democrats.

Mr Johnson, 47, won the hotly contested race over former Chicago schools CEO Paul Vallas, a fellow Democrat. The election comes as Chicago struggles with crime, a central theme of both candidates' electoral campaigns.

Mr Johnson has vowed to invest more on mental health treatment, rather than on additional police and jails. Speaking to supporters on Tuesday night, Mr Johnson vowed to usher in a "new chapter" in Chicago in which residents from all walks of life would be cared for by city officials.

During the contentious campaign, Mr Johnson and Mr Vallas regularly sparred over ways to address rising crime.

The murder rate in Chicago has risen 20% since 2018, while car thefts have risen by 114% in the same period. Other forms of crimes have risen over the five-year period, too.

While Mr Vallas promised to hire hundreds of additional officers to fight crime - and was endorsed by the police union - Mr Johnson vowed to invest city funds in intervention methods focused on de-escalating conflict, as well as addressing root causes of crime such as schools, jobs and mental health.

Current Mayor Lori Lightfoot - who came in third in the February race - had increasingly come under fire over her handling of Chicago's crime from her political opponents. bbc.com


Meanwhile, Biden Doubles Down on Commitment to Fund Police
White House signals no crime shift after liberal win in Chicago mayor's race
The White House defended President Joe Biden's policy prescriptions to counter crime after the more liberal Democrat in the race to become Chicago's next mayor won, despite previously endorsing redirecting funding from police departments.

"He believes that we should fund the police and give law enforcement the resources they need for effective policing," she told reporters Wednesday. "That is something that the president has been very vocal about and has taken action."

Jean-Pierre cited Community Oriented Policing Services programs and $350 million in funding provided through the American Rescue Plan Act, which local governments could have used "to keep cops on beat."

"The president has been very clear about this ... and making sure that American families and communities are protected and feel safe, and he's going to continue to do that work," she said.

The Chicago mayoral race was primarily defined by the candidates' respective positions regarding crime, with Johnson contending with past comments he made about defunding police departments. Instead, in his campaign, he underscored his hopes to hire more detectives while addressing mental health. washingtonexaminer.com


Executive Stabbed to Death in San Francisco
The latest example of crime & lawlessness plaguing the Bay Area

Cash App founder Bob Lee killed in San Francisco stabbing, sources say

Sources identified Lee as the victim to NBC Bay Area. He had been serving as the chief product officer of the cryptocurrency company MobileCoin.

A man who was fatally stabbed early Tuesday near downtown San Francisco was tech executive Bob Lee, the founder of Cash App and former chief technology officer of Square, sources told NBC Bay Area.

In a statement Wednesday, the chief executive of MobileCoin said that Lee "passed away yesterday" and praised his business acumen. He did not specify Lee's cause of death.

The fatal stabbing could intensify scrutiny on public safety issues in San Francisco, where residents and business owners have grown increasingly concerned about violent crimes and thefts. Mayor London Breed has pledged to crack down on crime.

Tributes poured in on social media for Lee, with former MMA fighter Jake Shields remembering the tech executive as a "loyal friend." nbcnews.com


Another City Battles High Crime & Police Shortages
Police shortage plagues the city as crime spikes in Baltimore
Baltimore City Police Department is now 489 officers short of their budgeting 2,604 sworn officers, according to a department spokesperson. According to census data, the city has a population of 563,455 residents. That averages to only one police officer for every 266 people in the city.

The department has lost 34 officers this year, while only graduating 14 officers in the latest academy class. The department is even offering a $5,000 sign-on bonus and a $1,000 housing allowance for up to a year.  foxbaltimore.com


Chicago Mayor's Race Could Be a Blueprint for Democratic Messaging on Crime

(Update) U.S. Mass Shootings in 2023: A Partial List


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Remote Work Continues to Cause Friction at Employers Across U.S.
Many workers willing to take a pay cut to work remotely, survey finds
Americans have grown so fond of working from home that many are are willing to sacrifice pay for the privilege of skipping the office.

So found a recent survey by recruiting firm Robert Half, which polled thousands of U.S. employees and hiring managers about their attitudes toward remote work. Some workers said they're willing to take a pay cut - with an average reduction of 18% - to remain fully remote, Paul McDonald, a Robert Half senior executive director, told CBS News.

Overall, roughly one in three workers who go into the office at least one day a week said they were willing to earn less for the opportunity to work remotely.

The Robert Half survey polled more than 2,500 U.S. workers and 2,100 hiring managers in November. It found that roughly three-quarters of workers said they are happier and more productive when they're working from home despite sometimes having to work longer hours.

Yet those preferences are running smack into a push by employers to get people back in the office. A recent Resume Builder survey found that nine out of 10 companies will require employees back to the office in 2023. cbsnews.com


$1M Fire Leaves Dollar General in Ruins
Dollar General left in ruins after multi-alarm fire in Shenandoah
A multi-alarm fire in Schuylkill County damaged a Dollar General store Monday. According to a Schuylkill County Communications Center supervisor, multiple fire crews arrived at the Gold Star Plaza in Shenandoah around 4:00 p.m. for a Dollar General fully engulfed in flames. The cause of the fire is under investigation and the building is deemed to be a total loss, officials say. pahomepage.com


The Upside, Downside of Inflation on Grocers: Report
Some of the biggest shifts have come in the switch to store brands, visits to discount retailers and shopping frequency. Indeed, the research underscores shoppers' willingness to break from norms.


Walmart will add thousands of EV charging stations to stores by 2030

Apple to open first company-owned retail store in India

US private payrolls growth slows in March -ADP
 



Senior Jobs Market

Director of Retail Solutions - North America job posted for Auror in Denver, CO
We are seeking a Director of Retail Solutions to drive growth in our North American market. This role will be focused on selling our SaaS retail crime intelligence platform by developing new prospects, and progressing Enterprise level prospects through our sales process. You will report directly to the VP of Retail Solutions - North America, and work alongside our Marketing, Partnerships and Customer Success team to grow our customer base. The core focus of this role is to drive growth in our retail market in North America.  apply.workable.com
 



In observance of Good Friday and Easter,
the D&D Daily will not publish on April 7th and 10th.
 
We will resume publication on Tuesday, April 11th.
 




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As retail makes its comeback, it is more important than ever to conserve resources. This is especially important for reducing unnecessary and unexpected spending. Finding ways to reduce costs can be challenging, especially if your team has done a good job of doing more with less. We recommend looking to your foundational LP/AP programs to see if there are opportunities for tighter cost controls - like your key control program.

Locks and keys should be doing more to support the profitability of your organization. Swapping out basic brass locks and keys for a managed Key Control Program can make a big difference, even if you are already using interchangeable cores.

InstaKey clients that convert to an InstaKey Key Control Program save around 80% on rekeys. How?

  • Restricted, serialized keys (keys that cannot be duplicated) put tighter controls on key holder compliance. When keys cannot be duplicated, you can always know what keys are in circulation and who has them.

  • When keys go missing, our user-rekeyable key cores can be rekeyed (without locksmith service) up to nine times before a core needs to be replaced.

  • Cloud-based key tracking software enables retailers to streamline key system record keeping and gain better control of when rekeys happen and monitor associated costs.

  • When you partner with InstaKey, you get a dedicated team of Key Control experts as an extension of your in-house team. We support your Key Control Program to provide materials and best practices to keep a tight control on keyed security and costs.

Are you wasting precious dollars on unnecessary or unexpected locksmith callouts? Do you know how much you are spending? Schedule time to discuss your key control needs and find out if you can reduce spending on Key Control.


 

 

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Common Retail Cyber Threats & How to Defend Against Them
How the Retail Industry Can Combat Threats and Raise Cybersecurity Resilience
Retail companies, which typically collect and store large amounts of sensitive customer information, including credit card numbers, personal addresses, and other financial data, are particularly juicy targets for cyber criminals. Phishing, ransomware, and misconfigurations are common attacks we see against retail establishments.

How to Defend Against 3 Common Retail Vulnerabilities

Due to their customer service orientation and the need for multiple connections to suppliers, many retailers struggle to implement effective cybersecurity measures and also often lack the resources or expertise to adequately protect their networks and data. The retail industry continues to be a prime target for cybercriminals looking to steal sensitive information and financial data. Let's take a look at some of the common vulnerabilities seen in the retail industry and some ways to mitigate them.

Phishing: Phishing is an attack that involves the use of emails to trick individuals into clicking on a malicious link or providing information such as passwords or credit card numbers. Some of the steps retail companies can take to protect themselves from phishing attacks include educating employees about the risks of phishing, as well as use anti-phishing software and other security measures, such as multi-factor authentication, to protect sensitive data.

Ransomware: Retailers must be vigilant against ransomware attacks by executing regular backups, security updates and software patching, employee training, and incident response plans. Additionally, retailers should consider implementing anti-ransomware software that can detect and prevent malware from encrypting files in the first place.

Misconfiguration: Misconfiguration of resources can pose a significant threat to retail companies. Misconfiguration can happen when IT staff or third-party vendors accidentally or unknowingly configure a system or network in a way that leaves it vulnerable to attack. Misconfigurations are hard to detect and often go unnoticed for long periods of time. To detect and prevent them, retail businesses must implement measures such as regular security assessments, vulnerability scanning, and incident response plans.  accelerationeconomy.com


Retail Cybersecurity Innovation
Leading innovators in transaction data blockchain for the retail industry
The retail industry continues to be a hotbed of innovation, with activity driven by security and technology, and the growing importance of technologies such as blockchain, smart contracts, and cloud. In the last three years alone, there have been over 133,000 patents filed and granted in the retail industry, according to GlobalData's report on Cybersecurity in Retail: Transaction data blockchain.

70+ innovations will shape the retail industry

AdvertisementAccording to GlobalData's Technology Foresights, which plots the S-curve for the retail industry using innovation intensity models built on over 128,000 patents, there are 70+ innovation areas that will shape the future of the industry.

Within the emerging innovation stage, smart contracts and transaction data blockchain are disruptive technologies that are in the early stages of application and should be tracked closely. Biometric authentication, biometric payments, and blockchain payments are some of the accelerating innovation areas, where adoption has been steadily increasing. Among maturing innovation areas are user biometric authentication and e-commerce robotic process automation, which are now well established in the industry.

Transaction data blockchain is a key innovation area in cybersecurity

Blockchain provides enhanced security by offering strong encryption, reducing vulnerabilities, and effectively verifying the ownership of data. Its distributed ledger is its key advantage. In a blockchain, transaction data is stored across every network node, limiting the chances for data to be compromised, stolen or tampered with.

GlobalData's analysis also uncovers the companies at the forefront of each innovation area and assesses the potential reach and impact of their patenting activity across different applications and geographies. According to GlobalData, there are 10+ companies, spanning technology vendors, established retail companies, and up-and-coming start-ups engaged in the development and application of transaction data blockchain. retail-insight-network.com


2023's Top Cyber Threats
Cyber threats organizations should keep an eye on in 2023
In Malwarebytes' most recent report on the current state of malware, the company has identified several high-profile cyber threats that organizations should be on the lookout for in 2023.

The 5 most important cyber threats

LockBit, an affiliate-based ransomware variant, has dominated the 2022 threat landscape, and it has affected hundreds of businesses of all sizes. "Since April 2022, one in three known ransomware attacks has involved LockBit", the report revealed.

Two of the currently most threatening malwares are Emotet and SocGholish. Emotet, a trojan that steals infromation and delivers malware, has the ability to spread easily and is hard to remove.

"In the battle against malware, Android is the forgotten front line. Android droppers represent a category of malware that highlights the danger of overlooking protection for the world's most popular operating system," Malwarebytes' analysts pointed out.

MacOS malware is not so common, but the threat cannot be ignored. The one piece of macOS malware organizations should keep an eye on is OSX.Genieo, a browser hijacker that intercepts users' web searches and injects its own intrusive (and potentially malicious!) ads.

Finally, since Microsoft blocked macros in Office documents, cybercriminals have been switching to new ways and techniques to get through to victims: LNK files, disk image files (ISO, IMG, NRG, BIN, etc.), archive files (ZIP, RAR, 7Z,TAR), QR codes, OneNote files. helpnetsecurity.com


Top browsers for privacy (and why you should hide your online activity)
The best browsers for privacy have ad blockers, security features, customizable settings, and transparent data policies to help protect your online fingerprint.

QNAP Zero-Days Leave 80K Devices Vulnerable to Cyberattack

Researcher Tricks ChatGPT into Building Undetectable Steganography Malware


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In Case You Missed It

U.S. & Canada Seeing Cannabis Burglary Surge
Increase in Cannabis Business Burglaries and Break-Ins
In recent months, there has been an uptick cannabis business burglaries and theft across the United States and Canada. As a result, many areas that permit cannabis have released advisories notifying cannabis businesses about this increase and providing guidance on how to better prevent theft. This is especially true in states and provinces that have been hit the hardest as regulatory agencies attempt to bring robbery and burglary rates down to normal levels to avoid unnecessary risk to cannabis businesses.

Where Is This Occurring?

Recently, the US states of Michigan, Colorado, Washington, and the Canadian province of Ontario have released advisory bulletins warning cannabis businesses of new trends in crime centered around these businesses. In essence, the advisory bulletins spell out exactly which type of businesses have been targeted, what methods thieves have been using to breach the premises, and what clues to look out for to ensure a better shot at prevention.

Popular Methods to Robbery & Burglary

These recent advisory bulletins warn cannabis businesses of quick hitting smash-and-grab type burglaries. Typically, a business will be cased and studied by individuals who will then wait until after business hours to attempt to breach the premises. The criminals usually wait in vehicles parked near the premises, typically on the outer edges with multiple individuals in the car. Once the individuals determine it is safe to do so, they will send one person who will attempt to open a back door or window with a tool such as a crowbar or a hammer. Once the building or premise is breached, the rest of the individuals will rush over and, in a short amount of time, grab what they can from inside the business to escape before law enforcement can respond to alarms. While this is a currently popular method of burglary in North America, it is just one of many examples of how criminals can burglarize a cannabis business.

Fraud Risks for Cannabis Businesses

While it is true that theft is the leading issue surrounding physical security at cannabis businesses, fraud is another potential vulnerability in which the diversion of cash or cannabis products can happen. In late September, Michigan warned cannabis businesses of fraud targeting cannabis businesses that take large orders from third-party vendors and buyers. In this case, individuals would place fraudulent orders through retailers and distributors by pretending to be a licensed cannabis company and then have them delivered to third-party locations. While due diligence and simple verification systems should be able to mitigate this risk, this scenario serves as a reminder that the theft of cannabis can come in many different forms.  sapphirerisk.com


Illegal 'Burner Licenses' Impacting CA's Cannabis Market
California "Burner Licenses" Continue to Plague
California has no shortage of issues with its legalized cannabis marketplace. For a couple of years now, an open secret in California (and a cautionary tale for other states) is the concept of "burner licenses". These are licenses issued to a company by the Department of Cannabis Control ("DCC") that are used to conduct illegal, interstate trafficking of cannabis.

AdvertisementThis burner license issue has gotten so bad that The Green Market Report recently detailed how a California cannabis entrepreneur found his own, branded cannabis products on the shelves of a New York dispensary. The dispensary let him know that it came from a "burner distro" in California. The Green Market Report also quoted New York cannabis regulator, Axel Bernabe, saying "[b]urner distros are the bane of our existence."

This kind of situation begs the question: should states be charged with greater enforcement against this particular kind of illegal activity, or would interstate cannabis agreements (assuming they ever come to fruition) actually help? The answer is likely, yes, states need to ramp up enforcement for unlawful interstate commerce (otherwise, what is the point of even getting a state license). And, yes, interstate cannabis agreements could help mitigate these issues.

There's a lot of hearsay in the cannabis industry. However, the feedback in California is that even legitimate cannabis businesses occasionally turn to the illegal market to stay afloat in the face of low prices and high taxes in the regulated market. I cannot know to what extent the scuttlebutt is true, but I do know that many of these company owners have invested their life savings into this democratic experiment, only to see it nearly crater into increasingly distressed assets. cannabisbusinessexecutive.com

   RELATED: Illegal California pot keeps showing up in New York


NY Speeds Up Legal Retail Cannabis Rollout
New York finally approves 99 new recreational marijuana store licenses as it speeds up the rollout of legal retail
New York regulators approved 99 new provisional licenses for recreational marijuana dispensaries Monday as they try to speed up the rollout of a legal market that had been impeded by a court ruling.

New York legalized recreational marijuana for adult use two years ago, although only seven shops have opened so far. The rollout was slowed in part by a federal court ruling last fall that put retail licensing on hold in some regions, including Brooklyn and the Buffalo area, and legal operations are also undermined by a proliferation of unlicensed stores.

A federal appeals court lifted most of that injunction last week, paving the way for the Cannabis Control Board to provisionally approve licenses in those areas as part of the 99 green-lighted Monday. Applicants still need to complete a supplemental application.

"We're absolutely thrilled that we're able to expand the rollout of legalized cannabis across almost every region of the state," said board chairwoman Tremaine Wright.

New York has now provisionally approved 165 retail dispensary licenses. fortune.com


Critics say Florida bills aimed to regulate hemp industry would instead kill it

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Walmart Turns to Robots Amid Layoffs
Walmart banks on stores, robots as it stokes e-commerce

The retail giant expects that within three years, 55% of its fulfillment center volume will move through automated facilities, and a whopping 65% of its stores will be automated to some extent.

For decades the retail giant has staked its growth and profits on this vast brick-and-mortar network of what is now more than 5,300 locations, including 600 Sam's Club warehouse stores. Despite the fact that it sees huge potential in e-commerce, and is targeting much of its investment to stoking online sales, that footprint remains crucial to its success.

In the next five years, nearly 90% of Walmart's capital expenditures will be in "high return areas like e-commerce, supply chain and store investments," Chief Financial Officer John David Rainey said. Within three years, by the end of its fiscal year 2026, Walmart said it expects about 65% of its stores will have automation capabilities, 55% of its fulfillment center volume will move through automated facilities, and unit cost averages could fall by some 20%.

In recent days Walmart has notified several states of layoffs at many of its e-commerce facilities, which so far top 2,300. Executives Wednesday said they envision hiring more people in the long run, for better jobs at better pay for what will be a bigger, more profitable enterprise.

"Importantly, the tech being used can help the co. improve throughput, accuracy, & even reduce backroom labor demands over time," Lasser said, noting that as much as half of robotically assembled pallets go directly to store floors, allowing human associates to work more efficiently on the store floor.

Walmart on Tuesday had offered a tour of a fully automated facility in Brooksville, Florida, and Telsey Advisory Group analysts led by Joseph Feldman said they were "impressed by the high level of automation."

Two robots handled an inbound shipment of some 3,400 packages; sensors and robots separated them before they moved to an automated grid. Meanwhile robots were able to build pallets of 130 cases, versus 75 for manually built ones, per Telsey's note, which also described robots in storage and picking, and autonomous forklifts that loaded and unloaded.  retaildive.com


Amazon Flexes Political Power
Amazon, despite climate pledge, fought to kill emissions bill in Oregon

Struggling to access enough renewable energy to keep up with its cloud-computing growth in Oregon, Amazon is fighting emissions regulation while turning temporarily to fossil fuels

Amazon has branded itself as a climate crusader, touting its commitment to renewable energy and sustainable practices. But in Oregon, it helped quietly quash a climate bill that would have regulated its data centers.

The bill would have set a 100 percent carbon emissions reduction deadline of 2040 for high energy users. Its goal was to rein in industries with outsize carbon footprints, like cryptocurrency mines and data centers, of which Amazon is planning three more in the state that would be powered by fossil fuels.

Though the bill would have matched the timeline of Amazon's own "Climate Pledge," which promises net-zero carbon emissions by 2040, the company helped kill it, said Oregon state Rep. Pam Marsh. washingtonpost.com
 

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Statesville, NC: Store owner, nephew sentenced for transporting $1.5M in stolen electronic devices
A Statesville store owner and his nephew were sentenced for conspiring to transport stolen electronic devices to other states and overseas, according to the U.S. Attorney for the Western District of North Carolina Dena J. King. Lal H. Mahtani, 58, of Statesville received a sentence of three years in prison followed by three years of supervised release. His nephew Vivek Ramesh Mahtani, 41, of Cornelius was sentenced to 18 months in prison followed by three years of supervised release, King said in a news release. The two men were sentenced in federal court on Tuesday for conspiring to transport fraudulently obtained and stolen Apple iPhones and other electronic devices to buyers in other states and overseas, King said. According to filed documents, the defendants shipped more than 1,700 pounds of fraudulently obtained devices, resulting in financial losses that exceeded $1.5 million, King said.  statesville.com


Concord, CA: Camera Helps Catch Pair Sought In Organized Retail Thefts
Two people suspected in a multitude of crimes committed all over the Bay Area were taken into custody Tuesday in Concord thanks to a newly installed Flock camera, police said. The license plate reader camera alerted a Concord Police Department investigator that a car linked to a felony was in the city of Concord. The car was sought in a CPD investigation for organized retail theft of thousands of dollars in merchandise from local stores, police said. Officers located the car and arrested both suspects. Police did not disclose details of the investigation nor did they give the suspects' names.  patch.com


Leander, TX: Police searching for suspects who stole $50k worth of merch from AT&T store
The Leander Police Department is searching for three suspects who stole around $50,000 worth of merchandise from an AT&T store on Thursday. It happened at the store located at 19372 Ronald Reagan Boulevard around 3:30 p.m. Police said the three suspects worked in unison to commit the theft.  cbsaustin.com


Logansport, IN: Update: Theft Ring leader sentenced to 4 years
Mark Thomas, 47, of Logansport, was sentenced to four years in the Indiana Department of Correction during a sentencing hearing Tuesday. Thomas pleaded guilty to corrupt business influence, a level five felony. Thomas admitted to leading a group that stole from retail stores around North Central Indiana during a guilty plea hearing on Feb. 22, 2023. The group would shoplift items and either pawn them, sell them to other parties or return the items to a store for gift cards or store credit. Three other individuals were charged in connection with the organized retail thefts. "Theft rings can do business elsewhere if they wish to operate with impunity," Prosecutor Noah Schafer said in a press release. "In Cass County, there will be consequences for organized crime." Thomas admitted that he directed the group, often waiting in the car while others stole or returned stolen merchandise. pharostribune.com


Gloucester Township, NJ: Police Seeking Public's Help In Identifying Shoplifting Suspects At Gap Store
Gloucester Township authorities are on the lookout for three individuals who were caught shoplifting at a local Gap Store on March 12, 2023. According to reports, the suspects entered the store at around 3 PM and proceeded to take clothing merchandise before concealing it in the front of their pants. They were later caught on camera attempting to exit the store without paying. Although store security tried to stop them, the suspects were able to leave the area before the arrival of the police. As such, Gloucester Township Police Department is now appealing to the public for help in identifying the suspects involved in the incident.   shorenewsnetwork.com


Kearny, NJ: KPD arrest a 'Panty Plunderer' at Marshalls for third-consecutive week
Officers John Fearon and Mariana Figueiredo and Sgt. Phil Finch were dispatched to Marshalls where, for the third week in a row, an employee caught an alleged panty plunderer. A store employee accused Elvin J. Echevarria (a/k/a Jose Rodriguez), 50, of Newark, of concealing $158.91 of underwear on his person and trying to leave the store without compensating for the clothes. Echevarria was charged with shoplifting and also held at the county jail on an outstanding Hudson County Superior Court bench warrant related to a prior robbery charge.  theobserver.com



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Shootings & Deaths


Erie, PA: Authorities probe possible drug overdoses in deaths of 2 found in van outside Grocery store
Erie police and the Erie County Coroner's Office are investigating as possible drug overdoses the deaths of two people found in a van in the parking lot of a westside grocery store late Tuesday morning. The victims, a 32-year-old woman and a 36-year-old man, were discovered in the van, along with a 39-year-old woman, when Erie Bureau of Police officers were called to the Tops Markets at West 38th and Liberty streets on Tuesday at about 11:30 a.m., Police Chief Dan Spizarny said.   goerie.com


Pittsburg, CA: Suspect in homicide of Pittsburg C-store clerk arrested in Modesto
A man accused of fatally shooting a Pittsburg store clerk was arrested Wednesday morning, the Pittsburg Police Department announced. Gregory Rossignon, 37, was arrested at an apartment in Modesto. Police said Rossignon shot 44-year-old Abdul Raouf at a convenience store on the 1000 block of Power Avenue on March 22. The shooting happened after another suspect, 34-year-old Jessica Russo, allegedly had a disagreement with another store clerk. According to PPD, Rossignon entered the store after the kerfuffle and shot Raouf "for no apparent reason." Both Rossignon and Russo fled the scene after the shooting. Russo was arrested at a residence in Antioch on March 29. PPD was notified Tuesday night that Rossignon was hiding in an apartment in Modesto. Working with the Modesto Police Department, PPD served a search warrant on the home at about 7 a.m.  kron4.com


Los Angeles County, CA: Alleged shooter in Trader Joe's parking lot in West Hills is charged with murder
A Connecticut man was charged Tuesday in a weekend shooting that left one man dead and three others injured in a Trader Joe's parking lot in the San Fernando Valley, according to the Los Angeles County district attorney's office. Mark Connole, 34, faces one count of murder and three counts of attempted murder, as well as special allegations of using a handgun and inflicting great bodily injury.  latimes.com


Brooklyn, NY: Man dies after brutal attack outside Dyker Heights Deli
A Brooklyn man was beaten to death and robbed outside a Dyker Heights deli last week, police said. John Sarquiz, 55, was attacked outside the store on 13th Avenue near 73rd Street in Dyker Heights at around 8 p.m. on March 29, according to the NYPD. The suspect hit and kicked Saqrqiz after knocking him to the ground before stealing an undisclosed amount of money from the victim, police said. The assailant then fled the scene. Sarquiz was rushed to the hospital with head injuries and died on Monday, police said. The medical examiner has deemed the incident a homicide.  pix11.com


Edina, MN: Authorities are investigating a shooting at a Minnesota mall that occurred Wednesday night
The Edina Police Department says officers responded to the report of a shooting at Southdale Center around 8 p.m. The shooting was reported near an entrance on the Mall's north side. Officers determined an active shooting was not taking place upon their arrival. The mall went into an hour-long lockdown as law enforcement cleared the shopping center and searched for possible victims. Police reported finding bullet casings, however no gunshot victims were found in the mall and there were no reports of gunshot victims checking into nearby hospitals. Police say the shooting appeared to have damaged windows at the mall. So far no arrests have been made. Investigators are interviewing witnesses and reviewing mall security footage.  krocnews.com


Houston, TX: Effort to take down alleged robbery ring ends with HPD officer shooting suspect
An investigation into a string of robberies in northwest Harris County ended with a Houston Police Department officer shooting at a suspect Wednesday evening. HPD and the sheriff's office were conducting a joint operation in the area after receiving multiple reports of robberies, according to officers. At about 5:55 p.m. Wednesday, detectives saw a man matching the description of one of the robbery suspects go into the Krazy Dollar Store. The suspect was then seen running out, which was consistent with previous cases, police said. An officer went into the store and confirmed that the suspect had committed a robbery. Although the suspect took off, he was then seen at Broad Haven running toward another officer. The officer gave commands to the suspect, who continued running toward him. That's when the officer fired several times at the suspect. The suspect fell to the ground, dropped a firearm, and then surrendered. He was given medical assistance and was then taken to the hospital in critical condition.  abc13.com
 



Robberies, Incidents & Thefts


Anoka, MN: Hostage standoff: Hours-long incident at car wash, suspect in custody
The suspect is in custody, according to Blaine police. No injuries were reported. An attempt to arrest a robbery suspect in Anoka on Wednesday turned into an hours-long hostage situation on Wednesday. As of 9 p.m., police were still on the scene outside a car wash on East River Road near S 7th Avenue for the incident that started before 6 p.m. In a news release, Blaine police say the wanted man was suspected of being involved in a shoplifting at the Walmart on Ball Road NE, during which he allegedly pulled a gun on a loss prevention officer. Wednesday evening, officers attempted to arrest the man along East River Road when they say he rammed multiple squads and became trapped at the scene by police.  fox9.com


Cumberland County, PA: Romanian suspect in Cumberland County burglary is wanted in 3 other states
Police in Cumberland County are searching for a Romanian man who they believe was involved in a residential burglary in February and is suspected in several other similar cases in at least three other states. Alin Nistor is one of three Romanian suspects who was allegedly involved in a Hampden Township burglary on Feb. 2, according to police. He is also wanted for similar crimes in Delaware, Maryland and Virginia, police said.  fox43.com


Quebec, Canada: Six Arrested in Quebec as Police Dismantle International Identity Theft Network
Six people from Quebec have been arrested as part of the dismantling of a vast international network of identity thieves that spanned 17 countries. Hundreds of people have been arrested around the world, according to authorities. These suspects were operating on the Genesis Market website and their business was to make stolen credentials available through various vendors. The customers of these resellers then used these identities to commit various crimes. For example, they used stolen computer account access, combined with sophisticated tools, to conduct fraudulent online transactions under the guise of a victim's identity.
In Quebec, the Sûreté du Québec (SQ) Cybercrime Investigation Service conducted four searches on Tuesday that led to the arrest of four men and two women between the ages of 21 and 37. They could be charged with, among other things, unauthorized use of a computer, as well as possession of a device allowing the unauthorized use of a computer. Investigators seized computer equipment, cell phones, external data storage units and USB keys, as well as equipment used to produce false documents.  iheartradio.ca


Toronto, Canada: 6 arrested after string of more than 30 armed robberies, carjackings across GTA
Toronto police have made multiple arrests and recovered nearly $1 million in stolen items following an investigation into a series of armed robberies. Investigators say officers responded to robberies across the GTA between August 2022 and March 2023. The incidents included 23 pharmacy robberies, seven carjackings, two motor vehicle thefts, and two financial institution robberies. The multi-jurisdictional investigation, dubbed Project Repeater, included officers from Toronto, Peel, York and Halton Regions, as well as provincial police. The joint investigation resulted in six arrests, including one minor, and the recovery of over $980,000 in stolen vehicles, cash, and narcotics. Toronto Police Insp. Rich Harris provided details on the investigation on Wednesday morning and said the thieves targeted high-end vehicles, including Cadillac Escalades, various Porsche models, and Land Rovers. The suspects would then allegedly use the stolen vehicles to commit further robberies at pharmacies and currency exchange locations toronto.citynews.ca


Warren, MI: Man gets mad that fish counter was closed, hits clerk in head with frozen fish
A man got angry that the fish counter at a Warren market was closed Sunday night, so he grabbed a frozen fish and struck the clerk in the head with it, prosecutors said. he attack happened at 7:13 p.m. Sunday (April 2) at the Desi Fruit Market on 9 Mile Road in Warren. MD Jobul Hussain walked up to the fish counter, and the clerk told him that it had closed at 7 p.m. due to Ramadan, according to authorities. Hussain is accused of arguing with the clerk, grabbing a four-pound frozen hilsa, and using the fish to strike the clerk in the head. The clerk was taken to a nearby hospital. His condition is unknown.  clickondetroit.com
 



Fire/Arson


Hammond, LA: HFD helps arrest 9 in arson cases, including Walmart fire
The Hammond Fire Department assisted the State Fire Marshal's Office with a seven-month investigation which resulted in the arrest of nine people in seven cases, two of which are connected and have been elevated to a federal level. One of the cases involves the Christmas Eve fire at Walmart in Hammond. The fire was contained to the paint aisle of the store thanks to quick-acting employees and customers who utilized fire extinguishers to put out the blaze. Despite the store being occupied by at least 500 customers and employees at the time of the fire, no one was injured and the store was evacuated safely.

"I am proud of our team, not only in the Hammond Fire Prevention Bureau but the Louisiana State Fire Marshal's Office, along with the other agencies that support our efforts," said Hammond Fire Chief Daniel Folks. "A collaborative effort between these agencies has produced great results, and I look forward to the continued success of them. The citizens of Hammond and surrounding areas are lucky to have such a dedicated group that enjoys working together." State Fire Marshal officials said the increase in case closures is testament to an increased effort by the office to strengthen the agency's investigative efforts with the state's fire service agencies and fire prevention bureaus.  hammondstar.com

 

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C-Store - Santa Fe, NM - Robbery
C-Store - Richmond, IN - Armed Robbery
C-Store - Manitowoc, WI - Armed Robbery
C-Store - Fresno, CA - Armed Robbery
C-Store - Mobile, AL - Armed Robbery
C-Store - Greensboro, NC - Armed Robbery
C-Store - Crockett, TX - Armed Robbery
Cellphone - New Kensington, PA - Burglary
Cellphone Leander, TX - Robbery
Clothing - Kearny, NJ - Robbery
Clothing - Gloucester Township, NJ - Robbery
Dollar - Houston, TX - Robbery / Shooting
Dollar - Lacy Lakeview, TX - Robbery
Grocery - Frederick, MD - Armed Robbery
Jewelry - Bowie, MD - Robbery
Jewelry - Hanover, MD - Robbery
Jewelry - Annapolis, MD - Robbery
Marijuana - Midland, WA - Burglary
Walmart - Blaine, MN - Armed Robbery

 

Daily Totals:
• 17 robberies
• 2 burglaries
• 1 shooting
• 0 killed


 

Weekly Totals:
• 83 robberies
• 11 burglaries
• 4 shootings
• 1 killed



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Director of Retail Solutions - North America
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Summary of Role and Responsibilities: Proactive approach to preventing losses/injuries whether they are to our employees, third parties or customers valuables. They include cash in transit, auto losses or injuries; Report all incidents, claims and losses which may expose the company to financial losses whether they are covered by insurance or not...




Director of Asset Protection & Safety
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Loss Prevention Analyst
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Business Continuity Planning Manager
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Region Asset Protection Manager-St Augustine and Daytona Beach Market
Jacksonville, FL - posted January 18
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Region Asset Protection Manager: Fresco y Mas Banner
Hialeah, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...
 



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Being engaged in the business of your retailer is a critical element for every Loss Prevention executive. For decades, our industry has often been accused of being silo'ed and separate from the operators and the merchants. This separateness in many cases ultimately leads to a disconnect, a sense that we aren't part of the team. Which in actuality, regardless of your performance, it can lead to your job being eliminated or just you being replaced with someone new. So the real question is: How do you become engaged in the business and truly add value to the company's success beyond reducing shrink? And then having the courage to go make it happen. We all tend to stay in our comfort zones and remain safe. At least that's what we think. But at the end of the day, it's that comfort zone that can actually increase your risk. So the next time you're in a corporate meeting or traveling stores with your operators or merchants, go beyond with your comments and opinions - take a risk - add some value - help them run the business - you might be surprised.


Just a Thought,
Gus


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