Web version / Mobile version



LP, AP & Cybersecurity's #1 News Source
























Agilence User Forum
March 14-15

FMI AP & Grocery Resilience Conference
March 19-23

Retail Secure Conference
March 21

ISC West 2023
March 28-31

RLPSA Conference
April 2-5

2023 ISCPO Conference
April 11-13

RILA AP Conference
April 30-May 3

June 5-7

Black Hat USA 2023
August 5-10

GSX 2023
September 11-13

APEX Conference
September 13-15

October 2-4

See More Events










Register Now: 2023 ISCPO Global Supply Chain Security Conference

April 11-13 at the 7-Eleven Store Support Center in Irving, Texas

There will be a wide range of topics related to global supply chain security, Ecommerce, industry trends, and investigations. As in year's past, the conference provides a great venue to network with global industry peers, transportation/logistics professionals, law enforcement, and select vendor partners.

We encourage Solution Providers to participate in this event. Those interested should submit requests to Rhett Asher at Rhett.Asher@iscpo.org or Byron Smith at Byron.Smith@iscpo.org.

Agenda Topics

• Social Media Investigations
• Workplace Violence and Police Interaction
• Human Recourses in a Challenging Labor Market
• Unions in Supply Chain
• Human Trafficking in the Supply Chain
• Global eCommerce Security

By attending the conference you'll stay ahead of the latest technologies, manage risk across all supply chain channels, and bring best practices back to your company.

Register now

The U.S. Crime Surge
The Retail Impact

Convenience Store Violence, Safety & Security
C-Stores make up 3% of violent crimes in the U.S.

When Prevention Isn't Enough

The stresses of the ongoing pandemic, coupled with mounting economic uncertainty, social unrest and more have fueled a pressure cooker for grocery and convenience store customers and employees.

Eight in 10 retailers surveyed by the National Retail Federation for its 2022 Retail Security Survey reported that violence and aggression associated with organized retail crime incidents increased in the last year. In this special report, WGB and CSP editors discuss this critical topic with retailers and experts who offer insight into how to keep workers and shoppers safe in the face of this mounting threat.

Violent crime by the numbers

Convenience stores account for about 3% of U.S. violent crimes, according to statistics from the FBI. When gas stations (a separate category in FBI data) are factored in, that percentage rises to about 5%. Violent crime at grocery stores, meanwhile, is less frequent but, like the other two categories, has been increasing over the last five years for which data is available. Note: The FBI classifies gas stations as non-convenience store locations including gas stations only, truck stops or marine fueling locations.

Retailers confront violent crime

"The cost of reacting after a serious incident has occurred is 100 times more costly than taking preventative action." -Bill Flynn, founder and chief strategy officer for active shooter response firm The Power of Preparedness winsightgrocerybusiness.com

   RELATED: C-store safety and security: 3 robbery deterrence security practices

Anti-Theft Measures Continue to Make National Headlines
They can crack down on theft, but do they also hinder sales?

Shoplifting deterrents drive down sales

Driving the news

Locked cases may stop thieves, but they are also deterring honest shoppers from making in-store purchases and can cause sales to drop 15% to 25%, Joe Budano, CEO of anti-theft technology company Indyme, told Axios.

The inconvenience of locked cases - and having to find an employee to open them - end up driving customers to shop online, GlobalData retail analyst Neil Saunders said.

Stolen merchandise is also often sold on online marketplaces like Amazon, eBay and Facebook, Saunders said.

Between the lines

he dilemma for retailers is balancing the need to protect merchandise so it's available for honest customers versus interfering with a seamless experience, Lisa LaBruno, senior executive vice president at the Retail Industry Leaders Association, tells Axios.

The multibillion-dollar loss in products is on top of money spent on technology and staffing, LaBruno said. Budano estimates that 98% of people in stores are "legit customers" and 2% are some kind of offender.

"To protect yourself against 2% is bad math," said Budano, whose company created the "Freedom Case," a locked display consumers can open with their cell phones.

New laws target retail theft

U.S. Representatives Ken Buck (R-Colo.), Dina Titus (D-Nev.), Susie Lee (D-Nev.), and David Joyce (R-Ohio) recently introduced the Combating Organized Retail Crime Act of 2023 legislation to establish a coordinated federal response to the retail theft.

Senators Chuck Grassley (R-Iowa) and Catherine Cortez Masto (D-Nev.) have sponsored a companion bill that they said, "targets the rise in flash mob robberies and intricate retail theft schemes sweeping the nation." axios.com

How the 'Defund the Police' Movement Helped Drive Store Closures
Nike asks to hire or fund police in order to reopen Portland Community Store

Emails among city staff suggest Nike's plan wouldn't help because the city already has funding for more officers; the problem is the wait time to get them certified.

The Nike Community Store in Northeast Portland has been shuttered for months due to problems with retail theft, and the company now appears to be pressing the city for dedicated police support - and even offering to pay for officers - to get the store back open.

In a Feb. 9 letter to Mayor Ted Wheeler, first reported by The Oregonian, Nike chief security officer Joe Marsico and North America general manager Sarah Mensah said the company closed the Community Store "in response to deteriorating public safety conditions and rapid escalation in retail theft."

Nike's plan to pay for police

The letter proposes a partnership with the city that would take one of two forms: either Nike would contract and pay for off-duty uniformed PPB officers to be at the store, or the company would form an intergovernmental agreement with the city to fund a designated number of additional full-time officers.

The Nike officials note that the officers would have the power to arrest offenders or detain them until on-duty police arrive. Security guards contracted by Nike have previously told KGW that they're forbidden from physically stopping shoplifters - a common policy among major retailers - and increasingly brazen criminals were seen simply walking out the front door with armloads of merchandise last year.

The letter hints that the Community Store closure could become permanent without the new police support, stating "we are now at a critical juncture" and later adding "as Nike evaluates business decisions impacting retail operations, it is critical that one of these two models be made effective prior to May 1, 2023." kgw.com

Shoplifting Gangs Targeted by New Bills
Virginia bills to punish shoplifting gangs pass House and Senate
A growing headache for retailers - shoplifting gangs - would be a clearer target for prosecutors after the House of Delegates and state Senate approved bills defining their deeds as organized crime.

The bills say it would be a felony, punishable by a prison term of five to 20 years, for two or more people to act together to steal goods from one or more stores, or to conspire to do so. The trigger for the charge is thefts totaling $5,000, stolen over 90 days.

It also clears the way to prosecute thefts that occur in more than one county or city.

"We've had stores shut down because of this," said Del. Kathy Byron, R-Bedford, sponsor of House Bill 1885. "Now we can go after the people doing this."

Both the House and Senate bills, as introduced, set a trigger for the organized crime charge at $1,000, but the Senate Judiciary Committee amended its version to set the $5,000 trigger. The House on Wednesday accepted the Senate changes by a vote of 52-45. The Senate approved the compromise by a 27-13 vote.

"I had wanted the $1,000 to help with proof," said state Sen. Richard Stuart, R-King George, who sponsored the Senate version. Raising the trigger to $5,000 "makes it a little harder to prove a case, but I understand where Scott was coming from and I can live with that," he said.

But Del. Vivian Watts, D-Fairfax, said she still opposed the measure because it did not go after the heart of the problem - the fences. "This makes shoplifting racketeering," she said.

The bill also creates a fund that prosecutors and police can tap to pursue these cases. richmond.com

Theft Surge Across the Pond
Co-op stores in England put baby formula behind tills to deter theft

Move by retailer described as 'heartbreaking' as cost of staple products continues to rise

Co-op stores in England have resorted to putting baby formula behind the tills in some stores to stop them from being stolen. A Brighton shop took action as the cost of living crisis continues to hit people up and down the country.

The Co-operative said it had taken the measure in a number of stores to trial a new deterrent to stop theft, although it would not say in how many outlets this was happening.

In 2022, Sainsbury's put security tags on formulas to stop them being stolen. At the time, it said the decision to place security tags on lower value items could vary from store to store. It added that baby formula, essential for most infants, had suffered supply chain issues resulting in shortages in the UK and the US in the past two years, with the US particularly hard-hit. theguardian.com

As a store employee, I frequently witness shoplifting but choose not to intervene

New Orleans mass shootings account for 5% of 2023 national total



COVID's Lasting Business Impact

How the Pandemic Led to Fewer Shoppers in Big Cities
Remote Work During the Pandemic Shifted Daytime Population of Cities

Working From Home Caused a Spatial Shift in Daytime Population Away From Traditional Job Centers

The daytime population of traditional U.S. job centers plummeted in 2020 after the COVID-19 pandemic hit and lockdowns and social distancing pushed more people to work from home.

This shift to remote work in large segments of the workforce significantly impacted commuting and consumer spending at restaurants, retail outlets and the demand for commercial real estate, according to research presented during a recent webinar hosted by the U.S. Census Bureau's Local Employment Dynamics (LED).

The research used the Census Bureau's Longitudinal Employer-Household Dynamics (LEHD) Origin-Destination Employment Statistics (LODES) commuting data, coupled with statistics from other federal government agencies and outside organizations.

Commuting shifts also affected where people spent their money. Fewer workers meant fewer shoppers and diners for small businesses in job hubs.

The traditional 9-to-5 workday may have become a thing of the past. Surveys show workers expect workplace adaptations to stick, because flexible schedules and reduced commute times outweigh challenges of isolation and longer hours. According to research, employees value flexibility and believe a hybrid model is ideal. census.gov

Companies Pulling Back on Remote Work
What can you do when your company reverses on remote work?

If your employer announces a return to the office while you'd like to continue remotely, you may have leverage to negotiate.

A growing list of companies-including Disney, Apple, Starbucks, Google, and Goldman Sachs-are rolling back their remote work policies or tightening hybrid work options to compel workers to spend more time in the office. In the US, even Congress is trying to end covid-era teleworking options for federal workers. Online, some speculate that even remote-first companies are looking to get people into the office organically.

But despite increasing interest in getting workers through the office doors, their desire for remote work isn't disappearing. According to Pew Research, among people working from home full-time or most of the time in early 2022, 78% say they'd like to continue doing so.

Plenty are resisting return-to-office orders. As of last summer, just half of workers who had been called back to the office full-time were actually reporting in as much as required. Some are wondering if they can simply refuse the mandate. And others are leaving their no-longer-remote jobs for new ones that offer more flexibility. qz.com

Why the Covid-19 Death Toll in the U.S. Is Still Rising

Idaho bill would criminalize giving mRNA vaccines - the tech used in COVID shots


5,190 People Died on the Job in 2021
Is Time Running Out on Workplace Safety?

Safer workplaces seem to be more of a mirage than a reality.

How safe is the workplace these days? We don't really know, since given the nature of the federal government's data-crunching capabilities, it'll take another year for us to get the statistics on workplace incidents in 2022. But we do finally know how safe the workplace was at U.S.-based employers in 2021, but there's not much good news in the numbers:

• Nonfatal injuries and illnesses were down in 2021 by 1.8% over 2020.
• Fatal work injuries were up by 8.9% year-over-year.
• The impact of COVID-19 on the workplace in 2020-2021 was significant.

According to the U.S. Bureau of Labor Statistics (BLS), 5,190 people died on the job in 2021, compared to 4,764 in 2020. Also, while total workplace injuries and illnesses dropped somewhat year-over-year, the number of injuries actually increased by 6.3% (2.2 million injury cases in 2021 vs. 2.1 million in 2020). Offsetting the increase in injuries is that illnesses-in particular, respiratory illnesses-dropped by 32.9%.

Of course, the most obvious reason for all of this is COVID-19. By 2021, vaccinations, masks and social distancing had greatly reduced COVID's impact, resulting in far fewer infections and respiratory illnesses on the job. As COVID became less of a workplace issue, the old familiar hazards unfortunately came back to bedevil workers.

Truck and delivery drivers had the most fatal accidents in 2021, as fatalities increased by 16.3% over 2020. In fact, transportation incidents were the most frequent type of fatal event, according to the BLS, accounting for nearly four out of 10 (38.2%) work-related deaths, or 1,982. Construction and extraction occupations were the second-most deadly occupation in terms of numbers of fatalities. Falls, slips and trips accounted for 850 workplace deaths.

In any event, the nearly 9% increase in workplace fatalities "serves as a call to action for OSHA, employers and other stakeholders to redouble our collective efforts to make our nation's workplaces safer," said Doug Parker, the U.S. Labor Department's assistant secretary for occupational safety and health. ehstoday.com

Starbucks Continues to Fight the Union Effort
Starbucks' interim CEO Howard Schultz said he doesn't believe unions have a place at the coffee giant as unionization efforts spread

He said that unionization efforts reflect a "much bigger problem" beyond individual companies.

Starbucks' interim CEO Howard Schultz reiterated that he believes unions have no place at the company in an interview with CNN's Poppy Harlow, published on Tuesday. Schultz, who stepped in as interim CEO of Starbucks in April 2022, told Harlow: "I don't think a union has a place in Starbucks."

He added: "If a de minimis group of people file for a petition to be unionized, they have a right to do so. But we as a company have a right also to say: 'We have a different vision that is better, more dynamic, and we have a history to prove it.'"

Starbucks has historically painted a picture of being a progressive company that treats workers well and offers good benefits. This has included covering full college tuition for staff, health insurance, and equity through stock options.

Schultz said that Starbucks worker unionization efforts in America are reflective of a much bigger macro problem beyond the company itself. American companies, in general, are facing unionization because "workers are upset - not so much with the company, but the situation," he told CNN. businessinsider.com

Home Depot says it will raise pay for US, Canadian workers
Home Depot said Tuesday it's investing $1B in wage increases for its U.S. and Canadian hourly workers.

'Stubborn' food inflation leaves U.S. shoppers with slim appetite for other goods

Suburban retail adapts to changing shopping habits

All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.




Click here to read more Interface case studies



Reimagine Security. Deepen Insights.
Strengthen Connectivity.

Watch Video

Interface is the go-to provider of business security, actionable insights, and purpose-built networks for the nation's top multi-location brands. Our mission is to simplify operations, maximize ROI, and deliver relentless support. To learn more about how our innovative suite of managed services, visit www.interfacesystems.com.

Learn more and follow us on our blog Making IT Happen, on LinkedIn
and subscribe to our YouTube channel.







Ransomware Attack Causing Store Lettuce Shortage
Dole cyberattack may be the cause of prepackaged lettuce shortage
Dole Food Company's prepackaged salad shortage may be the result of a ransomware cyberattack that is affecting the company's systems throughout North America, according to an internal memo posted on Facebook by a Texas grocery store.

Stewart's, a grocery store in Olney, Texas, posted an image on the store's Facebook page of an internal memo Emanuel Lozopoulos, senior vice president of sales and marketing at Dole Fresh Vegetables, sent to grocers on Feb. 10 notifying them of the cyberattack.

The memo was posted following customer complaints that there were no prepackaged salads in stock from Dole, which produces a variety of salad blends, salad kits, and ready-to-eat salads.

"Our plants are shut down for the day and all our shipments are on hold," the internal memo read. "Please bear with us as we navigate our way and hopefully we will minimize this event."

Dole confirms ransomware attack

Ransomware is a malicious software that prevents users from accessing their computer files, systems, or networks, until they pay a ransom to regain control. It can go as far as encrypting files and folders on local drives, attached drives, and networked computers, according to the FBI.

William Goldfield, spokesperson for Dole, confirmed ransomware in a prepared statement emailed to USA TODAY.

"Upon learning of this incident, Dole moved quickly to contain the threat and engaged leading third-party cybersecurity experts, who have been working in partnership with Dole's internal teams to remediate the issue and secure systems," Goldfield said.

"While continuing to investigate the scope of the incident, the impact to Dole operations has been limited." usatoday.com

Is the DOJ's Global Ransomware Crackdown Working?
Hackers Extort Less Money, Are Laid Off as New Tactics Thwart
More Ransomware Attacks

Cybercriminals face drop in payments, as U.S. companies are better at bouncing back from attacks

Extortion payments from ransomware, a hacking scourge that has crippled hospitals, schools and public infrastructure, fell significantly last year, according to federal officials, cybersecurity analysts and blockchain firms.

After ballooning for years, the amount of money being paid to ransomware criminals dropped in 2022, as did the odds that a victim would pay the criminals who installed the ransomware. With ransomware, hackers lock up a victim's computer network, encrypting hard drives until victims pay.

Alphabet Inc.'s Mandiant cybersecurity group said it had responded to fewer ransomware intrusions in 2022-a 15% decrease from 2021. CrowdStrike Holdings Inc., another U.S. cybersecurity firm, said it saw a drop in average ransom-demand amounts, from $5.7 million in 2021 to $4.1 million in 2022, a decline the company attributed to disruption of major ransomware gangs, including arrests, and a decline in crypto values. Ransomware payments are generally made using cryptocurrency.

The blockchain-analytics firm Chainalysis Inc. says that payments that it tracked to ransomware groups dropped by 40% last year, totaling $457 million. That is $309 million less than 2021's tally.

"It reflects, I think, the pivot that we have made to a posture where we're on our front foot," Deputy Attorney General Lisa Monaco said in an interview. "We're focusing on making sure we're doing everything to prevent the attacks in the first place."

The hacking groups behind ransomware attacks have been slowed by better company security practices. Federal authorities have also used new tactics to help victims avoid paying ransom demands. Asset seizures have disrupted major ransomware gangs, one of which recently had layoffs, cybersecurity officials say. wsj.com

Cybersecurity Industry Burnout is Surging
Half of cybersecurity leaders will change jobs by 2025

1 in 4 CISOs Wants to Say Sayonara to Security

Thanks to burnout and stress, Gartner predicts churn and even departure from profession among half of today's security leaders by 2025.

AdvertisementEnterprises can expect to see some pretty dramatic churn in their cybersecurity departments in the next two years if they're not proactive about countering security burnout. A prediction out today by Gartner estimates that almost half of cybersecurity leaders will change jobs by 2025. More startling, the analyst firm predicts that one in four leaders will exit the security stage completely.

According to Deepti Gopal, director analyst for Gartner, cybersecurity professionals are generally facing "unsustainable levels of stress." For CISOs and other security managers, the mental and emotional fallout from occupying the scapegoat role is not only spurring many them to look outside of their current jobs or their professions, it's also impacting their effectiveness when they stay.

"CISOs are on the defense, with the only possible outcomes that they don't get hacked or they do," Gopal says. "The psychological impact of this directly affects decision quality and the performance of cybersecurity leaders and their teams."

Negative Unemployment & Burnout Persist in Cybersecurity

For a long time now, the need for cybersecurity expertise has gone unfilled across the entire industry. Per last year's (ISC)2 estimates, there is a current shortfall of 3.4 million cybersecurity experts. Even as other jobs in the tech industry begin to evaporate in the face of tech sector layoffs, cybersecurity appears to be immune to this. A report earlier this month from (ISC)2 showed that only 10% of corporate executives expect to lay off members of their cybersecurity teams this year.

However, these seemingly positive numbers about job security in the cybersecurity world could actually be a red flag for what's currently ailing the profession. That is, burnout and job dissatisfaction are making it tough to recruit and retain talent. A different survey out this week from Magnet Forensics shows this phenomenon within the rank-and-file population of security analysts and investigators: More that half of these security pros reported feeling burned out in their jobs.

Often, the discussion of cybersecurity burnout revolves around topics like alert fatigue and workload imbalances, particularly among security operations center (SOC) workers. For example, the Magnet report showed that 64% of those workers cited alert fatigue as playing a role in their burnout. darkreading.com

How Covid-19 impacted cyber security challenges, focus and spends

More vulnerabilities in industrial systems raise fresh concerns about critical infrastructure hacks




Cannabis Security Training is Key
High Risk Cannabis Security Training

One of the most critical investments high-risk retail businesses should make is investment in the security training of their team members.

Let's start by clarifying what "high-risk" businesses are for the purposes of this article. These businesses operate high demand products or services where cash is the main form of payment inbound or outbound of the business. This includes cannabis, pawn, gambling, and jewelry. Due to the inherent nature of cash flow in these businesses, they are naturally at a higher risk for unethical activity. And some states (Oklahoma and Washington as examples) are experiencing critical incidents at these businesses at an alarming rate. Visit sapphirerisk.com to view all the products and services we have to offer high-risk businesses.

So why is security training a critical investment in these high-risk businesses? Proper training has been shown to dramatically improve productivity, performance, and morale in team members that state they have been "effectively trained" while reducing losses and inefficiencies throughout the businesses where advanced training has been a specific target. In businesses that naturally have a higher risk for incidents, it is imperative that team members know how to handle each situation that could potentially develop.

The solution to high-risk security training can be broken down into five main concepts:

1. Train relevant topics using relevant methods!
2. Be impactful with your training!
3. Training repetition!
4. Test for comprehension and understanding!
5. Motivate your team for Security success!

Explore these concepts in depth here: sapphirerisk.com

The Dangers of the Pot Industry's Cash-Only Rules
The Murders of Two Oregon Cannabis Entrepreneurs in Houston Highlight the Industry's Unnecessary Dangers
Some industry sources think that unless the federal government legalizes cannabis, the legal and illegal markets in Oregon will be inextricably linked and laced with danger. The federal prohibition means weed remains a cash-only business and that surpluses in prime growing states cannot be shipped to other states as is the case with other crops.

Although Oregon's congressional delegation has pushed for federal legalization, it hasn't happened. The preservation of the black market can have deadly consequences. In 2021, for example, two Portland men and two of their would-be customers died in a Southeast Portland shootout. Police said it was a weed deal gone wrong.

And because legal dispensaries are forced to deal in cash, armed robbers target them. A 2020 Portland robbery left one budtender dead. Some in the industry are hesitant to draw any conclusions from the deaths in Houston.

But Beau Whitney, an economist who follows the industry, says the federal prohibition on cannabis makes the industry unnecessarily dangerous. "There's safety issues. There's money issues. There's no banking," Whitney says. "The threat is palpable."  wweek.com

Senior Cannabis Job Posting
Compliance Manager- CT job posted for CannabizTeam in Hartford, CT
Engages and assists in audits. Makes certain compliance is followed and limit risks (including, logs, SDSs, safety, QC/QA, etc). SOPs: Works with Ops' management on keeping SOPs updated, binders are placed appropriately in the building and that training has occurred for employees. Maintain compliance with all state regulations and company policies and regulations. Reviews patient complaints and/or adverse events ensuring that all events are handled appropriately and on a timely basis. indeed.com

How to Present Your Cannabis Business Vision to Your City

Can police tell if drivers are stoned? With new ruling in N.J., the debate continues.






Backlash to Amazon's Return to Work Push
Amazon employees are pushing back on return-to-office demands

In a petition, employees said the RTO mandate 'shattered their trust' in Amazon's leadership

Employees at Amazon are fighting a mandate to return to offices at least three days a week, creating a petition asking CEO Andy Jassy to reconsider a policy they say has "shattered their trust" in the company's leadership.

Last week, Jassy announced that employees should be spending the "majority of the time" in the office starting May 1, putting an end to the pandemic-era policy that had allowed managers and their teams to decide what worked best for them. Echoing executives such as Disney's Bob Iger and Starbucks's Howard Schultz, who have recently asked employees to come back to offices more often, Jassy cited the need for improved collaboration and a stronger company culture.

Jassy also said he hoped returning to offices more would "provide a boost" for thousands of surrounding businesses.

"We know that it won't be perfect at first, but the office experience will steadily improve over the coming months (and years) as our real estate and facilities teams smooth out the wrinkles," Jassy said in a blog post on Feb. 17. "Our communities matter to us, and where we can play a further role in helping them recover from the challenges of the last few years, we're excited to do so." washingtonpost.com

Look Out, Amazon and Walmart
New online superstore surpasses Amazon and Walmart to become most downloaded app in US
A new online shopping platform linked to one of China's top retailers has quickly become the most downloaded app in the United States, surpassing Amazon and Walmart. Now it's looking to capitalize from an appearance on America's biggest stage.

Temu, a Boston-based online retailer that shares the same owner as Chinese social commerce giant Pinduoduo, made its Super Bowl debut on Sunday.

Temu, which runs an online superstore for virtually everything - from home goods to apparel to electronics - unveiled a commercial during the game that encouraged consumers to "shop like a billionaire."

The pitch? You don't have to be one. cnn.com

Target bets on e-commerce by investing $100 million in hubs to speed up delivery

Amazon Corporate Workers Face Pay Reduction After Shares Slip







Nearly $1M in Losses Reported in Today's ORC Column

Thieves steal $500K in jewelry in broad daylight NYC heist
Two thieves made off with $500,000 in jewelry after bursting into a Queens gem shop and beating an elderly employee Wednesday, cops said. The men rushed into Diamond Collect near Prince Street and 39th Avenue in Downtown Flushing around 2:30 p.m. According to police, the jewel thieves "punched, kicked and struck a 79-year-old female employee in the head with a handgun." Video of the robbery shows one of the men pushing past the woman as she flails at his feet. His masked partner - with a reusable shopping bag in one hand - whips a gun out from his waistband as the elderly store worker raises her hand over her head in self-defense. In another clip, the woman can be seen cowering on the floor as glass from a broken jewelry enclosure falls around her. The two shoplifters removed about $500,000 worth of merchandise before fleeing on foot toward Prince Street. nypost.com

Moulton, AL: Two Suspects arrested in connection to $200K Tractor Supply theft
The Moulton Police Department recently arrested two men wanted for fraud and identity theft. The men, originally from Miami, Fla., were linked to over $200,000 in lost Tractor Supply merchandise. On Sunday, Feb. 12, MPD received report of two men at the Moulton Tractor Supply who were known by loss prevention investigators. The investigators identified the men via remote store video. They believed them to be the same individuals who had previously engaged in identity theft and credit card fraud in other Tractor Supply stores. Officers Epifanio (Murphy) Dejoya and Scott Christy were dispatched to the call. They were able to detain the two men prior to any transactions occurring inside the store. After detaining the individuals, Cpt. Russell Graham was called to the store. Discussions with a Loss Prevention Investigator in Nashville helped confirm the investigator's suspicions about the men's identities. Officers searched the men and found marijuana. They were arrested for second degree possession of marijuana (marijuana for personal use). After another interview with the men, one received further charges. Patrick Daniel was charged with three counts of second degree possession of a forged instrument. Both men made bond on their charges. According to a department press release, Moulton is no longer involved in the case. The release stated, "Due to the complexity of this investigation, Cpt. Graham referred the remainder of the case to the Department of Homeland Security and the Federal Bureau of Investigation-Huntsville." moultonadvertiser.com

Birmingham, MI: Update: Man accused of stealing at lululemon in Birmingham linked to Organized Theft Ring
The arrest of one man accused of stealing from the lululemon store in downtown Birmingham has led to police recovering tens of thousands of dollars in merchandise stolen by an organized retail crime ring, officials said. After Birmingham police arrested David Malik Roberts, 27, on Feb. 12 for what's described as a "retail fraud in progress" at the Birmingham store, detectives reportedly determined he was part of a crime ring responsible for retail frauds throughout the state totaling more than $140,000.

Five days after Roberts was taken into custody, other members of the crime ring stole approximately $6,000 in merchandise from a lululemon store in Detroit and then unloaded it at a Detroit business, police said.
Police raided the business and recovered numerous stolen items -- including 17 items of clothing from the Birmingham lululemon valued at more than $41,000 - as well as illegal guns and appliances stolen from various jurisdictions, police said. The search warrant had been obtained by Birmingham detectives who executed it along with members of the Troy Special Investigations Unit, which includes officers from Troy, Royal Oak, Auburn Hills, Bloomfield Township and Birmingham police departments. Assistance was also provided by the Oakland County Narcotics Enforcement Team, South Oakland County Narcotics Intelligence Consortium and the Detroit Police Department, officials said.

Roberts is charged with first-degree retail fraud, felony identity theft, and resisting/obstructing/assaulting a police officer for the alleged Feb. 12 incident. He's scheduled for a preliminary exam on March 7 before 48th District Diane Judge D'Agostini who will decide if there's probable cause for the case to move forward. theoaklandpress.com

McPherson County, KS: Suspects in McPherson Jewelry Robbery also seen in Manhattan store theft
Three suspects seen on security cameras Tuesday in Manhattan appear to be the same suspects in a jewelry store robbery in McPherson. Just before 3:30 p.m. Monday, police responded to report of a theft at Venables Jewelry, 214 North Main Street, according to McPherson County Crimestoppers. Police released security camera images of the suspects and asked for help to identify them. On Tuesday afternoon, three women entered G. Thomas Jewelers, 419 Poyntz Avenue in Manhattan, posing as customers, according to the Riley County Police Department. They asked that the items be wrapped and during wrapping, the suspects slipped the items off the counter. They then left the store to retrieve identification for the purchases but didn't return. Four rings, a pair of earrings, and a bracelet were all stolen resulting in an approximate loss of $26,800 hutchpost.com

Porterville, CA: 2 of 5 suspects involved in Ulta grand theft located by Police
Porterville Police officers have located two out of five suspects believed to have been involved in a robbery that took place on Feb. 12 at an Ulta in Porterville. Officials say on Feb. 14, a representative from Ulta Beauty contacted the Porterville Police Department to report a theft of over $26,000 of product that occurred on Feb. 12 in the City of Porterville. Porterville police detectives identified Veronica Medina, 48, and David Bailey, 27, as two of the five suspects involved in the theft. Officials say on Feb. 21, at approximately 4:30 p.m., detectives contacted Medina at a motel located in the 2600 block of Buck Owens Blvd. in Bakersfield, where she was arrested. It was discovered that Bailey was currently in custody at the Lerdo Pre-Trial Facility in Bakersfield on unrelated criminal charges.Medina was arrested and booked at the Tulare County South County Detention Facility, where she is being held in lieu of $100,000 bail. The report was submitted to the Tulare County District Attorney's Office for review and consideration of criminal charges for David Bailey. yourcentralvalley.com

Columbus, OH: $20,000 stolen from Columbus Kohl's
Columbus police are searching for multiple suspects connected to a string of thefts at Kohl's locations in central Ohio. The accused are believed to have stolen more than $20,000 worth of merchandise in at least five felony thefts, Central Ohio Crime Stoppers reported. The thefts have taken place over the last two months, and all of the suspects have been seen on surveillance video.  nbc4i.com

Wood County, OH: Women arrested for possessing $8,000 of stolen watches and clothing
Two women who are reportedly in the country illegally were arrested after law enforcement found more than $8,000 in stolen merchandise in their possession. A Wood County grand jury on Feb. 15 indicted Claudia Melina Bonilla-Ramirez, 33, and Sonia Marcella Vargas-Alvarez, 26, both of New York City, for receiving stolen property, a fourth-degree felony. A deputy with the Wood County Sheriff's Office had been assigned to a Northwest Ohio Investigative Task Force and working with other task force members from the Lucas County Sheriff's Office, Homeland Security Investigations and Toledo Police Department. The deputy, through surveillance, noted that the driver of a white Mercedes with New York plates had met up with the occupants of a 2006 Honda Odyssey bearing a Pennsylvania temporary tag at Woodville Surplus in Oregon and they appeared to meet again at Sonseehrey in Perrysburg.

The Odyssey allegedly stopped in the 24000 block of Bean Street in Stony Ridge, and an officer reportedly observed Vargas-Alvarez exit the Honda carrying an object and walk out of view. She returned to the vehicle empty handed. A sheriff's deputy arrived, activated his overhead lights and initiated a traffic stop. Upon his approach, he reportedly observed Vargas-Alvarez holding a black bag that she quickly put in the back of the vehicle. Bonilla-Ramirez was driving the vehicle and Vargas-Alvarez was the passenger.

Vargas-Alvarez's actions gave officers probable cause to search the vehicle. During the search, officers reportedly found 22 Garmin smart watches in the black bag, all with tags identifying that they came from Golf World. The retail value of the watches was $5,349. They had been reported stolen to the Boardman Police Department. A black duffle bag stuffed behind the rear seat reportedly had 26 pairs of Ariat jeans and work pants inside, all with price stickers from Woodville Surplus. Total retail value of the jeans was $3,038. An immigration status on the women, neither of whom spoke good English, reportedly showed they were in the country illegally.  sent-trib.com

Suffolk County, NY: Merchandise stolen from Hobby Lobby in Commack

Summerlin, NV: 2 arrested on suspicion of falsely returning items at Summerlin Lowe's store

Bainbridge, OH: Man lands in hot water for stealing two Home Depot tanks

Hoboken, NJ: Man caught stealing 51 packages of bacon from Hoboken ShopRite also busted with crack

Newfoundland, Canada: RCMP investigating after $12,000 of iPhones, PlayStation 5s stolen during break-in at Marystown store

View ORC Archives

Case Goes Public?
Share it with the industry

Submit your ORC Association News

Visit ORC
Resource Center



Shootings & Deaths

Fairfax County, VA: Police Shoot, Kill Man Near Tysons Corner Center After Shoplifting Call
Police fatally shot a man near the Bloomingdale's store at Tysons Corner Center Wednesday night, Fairfax County police say. One man was shot in the upper body in the 8100 block of Fashion Boulevard, police said. Medics took him to a hospital with life-threatening injuries, and he died a short time later, police said. In a news conference Wednesday night, Police Chief Kevin Davis said loss prevention officers at the mall called Fairfax County police about a theft in progress. He said officers responded and approached the suspect, who fled. The man was chased on foot by a uniformed officer and a plainclothes officer from inside the mall to a small wooded area across from the parking lot, about a quarter mile distance, Davis said. For a reason still under investigation, the police chief said both officers fired at the suspect in the wooded area. It is not known if the suspect was armed, Davis said. Detectives are waiting until daylight to search the wooded area. Davis also did not describe the nature of the theft which prompted the original call. Davis said the two officers involved in the shooting were part of a team permanently assigned to the Tysons mall area. nbcwashington.com

Jacksonville, AR: Wendy's employee injured in shooting
An employee of a Wendy's in Jacksonville, AR was injured in a shooting at the restaurant Wednesday morning, police said. The shooting happened in the parking lot of the Wendy's at 708 W. Main St., near the Jacksonville Shopping Center, at 7:57 a.m., Jacksonville police said in a news release. Police spokeswoman April Kiser said the victim, whose name wasn't released Wednesday, was taken to a hospital with injuries that weren't considered life-threatening. In a release Wednesday evening, police said they found a vehicle believed to have been used by the suspects at 950 Military Road.  arkansasonline.com

Colorado Springs, CO: 5 injured in Gas Station shooting in east Colorado Springs
Five people were injured in what police are describing as a planned shootout between two groups in east Colorado Springs Tuesday night, according to the Colorado Springs Police Department. Police believe an incident involving two groups of people began near Palmer Park and North Murray boulevards about 7 p.m. Police said an initial investigation indicates the shooting was a result of an agreed-upon confrontation between two groups. According to police, two adults and three juveniles sustained serious, but not life-threatening, gunshot wounds and were transported to a local hospital. Police said at least one person shot was a bystander and was not involved with the initial confrontation.  gazette.com

Loudoun Deputy seriously injured in Walmart shooting returns to work
Deputy First Class Cameron Gentry is back on the job with the Loudoun County Sheriff's Office. The milestone comes more than two years after Gentry was shot multiple times at the Walmart store in Sterling. We're told Gentry is still recovering from his injuries, but he is back on the job and assigned to the Sheriff's Office training division. "This is an incredible story of survival and bravery," the Sheriff's Office posted to social media this morning. "The LCSO is proud to witness DFC Gentry return to work and to support him through his recovery process. DFC. Gentry continues to exhibit the same bravery in his recovery as he did the night he was seriously injured." It was back on January 2, 2021 when Deputy Gentry and another officer were called to the Walmart store at the Dulles Crossing Plaza off Atlantic Boulevard. Steven Thodos of Sterling was initially confronted by Walmart Loss Prevention officers, who reported that had observed him stealing items from the store. As the two deputies responded to take the Thodos into custody, he began to struggle with them and pulled out a firearm. Thodos then reporteldy fired several rounds striking Deputy Gentry and two store employees as well. Thodos then led police on a high-speed chase down State Road 28 and into Fairfax County before being arrested. He was convicted of multiple charges including attempted first-degree murder. He is scheduled to be sentenced in March. Fortunately, the injured Walmart employees had only minor injuries, but Gentry was shot several times in the attack. He ultimately spent 43 days in the hospital and required multiple surgeries. theburn.com

Robberies, Incidents & Thefts

Memphis, TN: Man arrested for eating $5 worth of chips dropped by convenience store thief
A Tennessee man has been arrested after he ate two bags of chips that someone else had stolen from a convenience store and dropped on the ground, according to police. Joseph Braswell, 36, was charged with theft of merchandise after he was caught with crumbs on him from the chips, which were worth less than $5, news station WREG reported. The incident took place on Feb. 9, after another man got into an argument with a clerk at a Circle K grocery store in the area of Parkway Village in Memphis after she refused to sell him beer, the outlet reported. The unhappy customer grabbed an entire display case laden with hundreds of bags of chips and carried it to his car parked outside, as seen on store surveillance video. Along the way, a couple of snack bags detached from the display case and fell to the ground. After the thief drove off with his crunchy loot, Braswell walked by the parking lot and picked up two bags of chips that had fallen. Memphis police said the merchandise was valued at $4.98. A few minutes later, officers who were called to investigate the heist found Braswell across the street from the ransacked convenience store with telltale chip crumbs on his face. Cops reviewed surveillance video from the store and concluded that Braswell was aware that the snacks he devoured had been stolen. Braswell was booked into jail, where he spent several days before he was released on his own recognizance. Two weeks later, police are still searching for the brazen crook who took off with the display of chips. nypost.com

Colorado Springs, CO: Man arrested in fast-food burglary spree along the front range
A Colorado Springs man was arrested in connection with a pattern of burglaries along the front range being investigated since January, according to the Colorado Springs Police Department. The suspect is said to have targeted fast-food restaurants in Colorado Springs, Fountain, Castle Rock and Denver. John Homesly was arrested without incident at 1658 Keaton Lane in east Colorado Springs on suspicion of six counts of burglary, felony criminal mischief and felony theft, according to police. gazette.com

Bismarck, ND: Former employee to spend 4 years in prison for local restaurant $10,000 burglary, theft



Auto - Belfast, ME - Burglary
Beauty - Porterville, CA - Robbery
C-Store - Thonotosassa, FL - Robbery
C-Store - Memphis, TN - Robbery
Clothing - Columbus, OH - Robbery
Dollar - Kern County, CA - Robbery
Dollar - Carteret County, NC - Robbery
Dollar - Brookhaven, MS - Armed Robbery
Grocery - Wisconsin Rapids, WI - Armed Robbery
Grocery - Jersey City, NJ - Robbery
Hardware - Summerlin, NV - Robbery
Hardware - Bainbridge, OH - Robbery
Hardware - San Antonio, TX - Armed Robbery
Hardware - Austin, TX - Burglary
Hobby - Suffolk County, NY - Robbery
Jewelry - Englewood, CO - Armed Robbery
Jewelry - McPherson County, KS - Robbery
Jewelry - New York, NY - Robbery
• Jewelry - Chandler, AZ - Robbery
• Jewelry - Las Vegas, NV - Robbery
• Jewelry - Hayward, CA - Robbery
• Jewelry - Elmhurst, NY - Robbery
Pets - Cincinnati, OH - Burglary
Restaurant - Sun Prairie, WI - Armed Robbery
Restaurant - Denver, CO - Burglary
Restaurant - Bismarck, ND - Burglary


Daily Totals:
• 21 robberies
• 5 burglaries
• 0 shootings
• 0 killed

Click to enlarge map



None to report.

Submit Your New Hires/Promotions or New Position






Featured Job Spotlights


An Industry Obligation - Staffing 'Best in Class' Teams

Every one has a role to play in building an industry.
Filled your job? Any good candidates left over?
Help your colleagues - your industry - Build 'Best in Class' teams.

Refer the Best & Build the Best
Quality - Diversity - Industry Obligation


Retail Partnership Manager
Denver, CO - posted February 22
The Retail Partnerships Manager will play a key role within Auror's North American team; taking ownership of some of our key customers. The role is a great fit for someone who seeks variety and is great at relationship building. You will be seen as a thought leader and trusted advisor for both our customers and the industry alike...

Corporate Risk Manager
Charlotte or Raleigh, NC - posted February 14
Summary of Role and Responsibilities: Proactive approach to preventing losses/injuries whether they are to our employees, third parties or customers valuables. They include cash in transit, auto losses or injuries; Report all incidents, claims and losses which may expose the company to financial losses whether they are covered by insurance or not...

Director of Asset Protection & Safety
Mount Horeb, WI - posted January 27
The Director of Asset Protection and Safety is responsible for developing strategies, supporting initiatives, and creating a vibrant culture relating to all aspects of asset protection and safety throughout the organization. As the expert strategist and leader of asset protection and safety, this role applies broad knowledge and seasoned experience to address risks...

Loss Prevention Analyst
Ashburn, VA - posted February 21
The LP Analyst protects the company's assets from internal theft by using investigative resources (i.e., exception-based reporting (EBR), micros reporting, inventory reporting, CCTV, etc.). The primary responsibility of the LP Analyst is to identify potential loss prevention issues such as employee theft in SSP America's operation across North America...

Manager of Asset Protection (Corporate and DC)
North Kingstown, RI - posted February 17
The Manager of Asset Protection - Corporate and Distribution Center ("DC") role at Ocean State Job Lot ("OSJL" and "Company") will have overall responsibility for the ongoing safety and security of all operations throughout the corporate office and supply chain...

Field Loss Prevention Manager
Phoenix, AZ - posted February 2
As a Field Loss Prevention Manager (FLPM) you will coordinate Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations. FLPM's are depended on to be an expert in auditing, investigating, and training...

Business Continuity Planning Manager
Jacksonville, FL - posted January 26
Responsible for developing, implementing and managing the company's Business Continuity (BCP) and Life Safety Programs to include but not limited to emergency response, disaster recovery and site preparedness plans for critical business functions across the organization. In addition, the position will develop and lead testing requirements to ensure these programs are effective and can be executed in the event of a disaster/crisis...

Region Asset Protection Manager (Ft. Lauderdale)
Fort Lauderdale, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Region Asset Protection Manager-St Augustine and Daytona Beach Market
Jacksonville, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Region Asset Protection Manager: Fresco y Mas Banner
Hialeah, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...


Manager of Asset Protection & Safety Operations
Woodcliff Lake, NJ - posted December 9
The Manager of Asset Protection & Safety Operations is responsible for the physical security, safety compliance and reduction of shrinkage for Party City Holdings, by successfully managing Asset Protection (AP) Safety programs for all PCHI locations...

Loss Prevention Auditor and Fraud Detection Analyst
Boston - Framingham, MA - posted December 2
As a Loss Prevention Auditor and Fraud Detection Analyst for Staples, you will conduct LP operational field audits remote, virtual and in person, within a base of 60 retail stores to ensure compliance to operational standards to drive operational excellence and preserve profitability...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here

View Featured Jobs   |   Post Your Job



Active listening is absolutely critical if you really expect to influence change or modify behavior. You've got to hear what they're saying before you can plan or expect to do virtually anything. And hearing what they're saying is not simply hearing the words it's all about hearing the meaning and the intentions behind the words. Because words have a tendency to hide the true meanings and beliefs. As truth is often cloaked in humor so is meaning hidden in words. With the number one obstacle being one's self hearing is often drown out by how we want others to view us. So if you can leave your self at the door so to speak you can then begin to focus on hearing what they're saying.

Just a Thought,

We want to post your tips or advice... Click here


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    downing-downing.com    /    Advertise with The D&D Daily