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 2/22/23

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Agilence User Forum
March 14-15


FMI AP & Grocery Resilience Conference
March 19-23

Retail Secure Conference
March 21

ISC West 2023
March 28-31

RLPSA Conference
April 2-5

2023 ISCPO Conference
April 11-13

RILA AP Conference
April 30-May 3

NRF PROTECT 2023
June 5-7

Black Hat USA 2023
August 5-10

GSX 2023
September 11-13

APEX Conference
September 13-15

LPRC IMPACT
October 2-4

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James Spargo promoted to Corporate Loss Prevention Manager for The Home Depot

James has been with The Home Depot for nearly five years, starting with the company in 2018 as DC Asset Protection Manager. Before his promotion to Corporate Loss Prevention Manager, he served as Regional Asset Protection Manager for a year and a half. Prior to The Home Depot, he spent nearly 12 years with CVS in various LP roles, including Regional LP Manager. Congratulations, James!


See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position
 
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Agilence Announces User Forum 2023 in
Charleston, South Carolina

A Premier Event for Loss Prevention Leaders


Agilence, the industry-leading loss prevention analytics and reporting software, has announced the Agilence User Forum 2023, a premier event for loss prevention leaders from today's biggest brands in retail, restaurant, and grocery. This year’s event will take place on March 14-15, 2023 at the Embassy Suites by Hilton Charleston Historic District in Charleston, South Carolina.

At the Agilence User Forum 2023, the Agilence customer community will join the Agilence team to share ideas, best practices, and innovative initiatives while learning new tips and tricks from Agilence’s Stevie Award-winning Customer Success team and product experts.

The User Forum will feature a keynote presentation from Greg Buzek, President of IHL Group, as well as Agilence Customer Success sessions, peer-to-peer networking, product tips & tricks, customer content sharing, product roadmap presentations, working sessions with Agilence product experts, and nighttime social activities in beautiful downtown Charleston.

Learn more and register here.
 




 


Watch it now!

WZ's very own Dave Thompson, CFI, joined Dr. Phil as an expert in interrogation training on Episode 1 of a two-part series on "Anatomy of a False Confession". Dave joined host Dr. Phil, Laura Nirider, co-director of the Center on Wrongful Conviction; Daniel Woofter, Appellate Attorney; and Jason Flom, Innocence Project board member.

Click here to watch
 



Bestseller selects Nedap for Vero Moda RFID roll-out

Groenlo, the Netherlands, 21 February 2023Nedap (AMS:NEDAP), the global leader in RFID solutions, has been selected by Bestseller for deploying Nedap’s iD Cloud platform to Vero Moda stores. Bestseller completed the roll-out to 380 stores in January 2023.

Bestseller decided to switch to Nedap after seeking a partnership that could leverage their initial RFID investment further. The leading international, family-owned fashion company with more than 2,600 stores, housing brands such as Jack & Jones, Vero Moda, and Only, will deploy iD Cloud for its Vero Moda stores. Implementing iD Cloud enables more software functionality that leads to improving the efficiency of how products are received and the introduction of real-time replenishments. This results in more time for store staff to focus on delivering a seamless shopping experience across all Vero Moda stores.

Read more here
 



The U.S. Crime Surge
The Retail Impact

 


 

"Robberies & Property Crimes Are Out of Control" in San Francisco

S.F. merchants in neighborhoods hardest hit by burglaries say the city is failing them

Across San Francisco, many small business owners like Li are in a tough predicament: They saw revenues plunge during the COVID-19 pandemic, as well as additional losses from commercial burglaries. Now, they say, they’re hanging on by a thread — and accuse the city of failing to act. Some merchants say the repeat burglaries make doing business in the city untenable — which has ominous implications for a city reeling with an exodus of downtown business anchors, tens of thousands of tech layoffs and a drug and homelessness problem that has made it a target of criticism across the nation.

“I’ve never seen people so angry and frustrated,” said Ben Bleiman, one of the leaders of the Discover Polk Community Benefit District, which represents about 40 businesses on Polk Street. “So at the end of their ropes.”

The city suffers from high rates of property crime. Commercial burglaries take a toll on neighborhoods, said San Francisco Chamber of Commerce CEO Rodney Fong.

City Hall officials said they were “working to get as many police officers as possible on our streets,” pointing to Mayor London Breed’s call for a $27 million budget supplement for that effort.

San Francisco police spokesperson Adam Lobsinger said burglaries of all kinds rose citywide over the past three years, likely a response to the decline in tourism during the pandemic and related issues.

City leaders have repeatedly blamed poor police response times and clearance rates on low staffing — something other cities across the country also say they’re dealing with.

“The good news is that violent crime is under control,” said Supervisor Aaron Peskin.The bad news is that robberies and property crime are out of control.”  sfchronical.com

The hardest-hit area is the Tenderloin, which has the highest rate of commercial burglaries in the city.

 

2022 Most Crimes in Five Years With Theft Driving the Overall Increase

Chicago crime spikes in 2022, but first drop in murder since pandemic

Crime tops the list of concerns for Chicago voters in the mayoral election after 2022 brought the most crime in five years and after 2021 was the deadliest year in the past quarter-century.

Chicago crime statistics

Crime in Chicago overall has increased during the past five years by nearly 20%, according to an official report by the Chicago Police Department. The year-over-year change in crime was even greater last year. Between 2021 and 2022, overall crime in Chicago increased by 41%, after overall crime had decreased each year in 2019 and 2020 and slightly increased in 2021.

Theft is driving the overall increase in crime. Car theft is up 114% since 2018, and other thefts increased by 32% since 2018. Just last year, motor vehicle theft increased by 102% and theft by 56%.

Types of theft drive increase in crime since 2018

Types of theft drove the overall increase in crime since 2018. Motor vehicle theft increased the greatest at 114%, followed by theft at 32%.  However other theft was up 56% from 2021.

Meanwhile, instances of criminal sexual assault, robbery, aggravated battery and burglary have all decreased during the five-year period. Burglary had the biggest decline with 35% fewer instances in 2022 than in 2018.

Despite a five-year decline in robbery and burglary, the year-over-year change showed each increased last year by 14%. Criminal sexual assault and aggravated battery still recorded declines in the past year. Murders also declined last year by 14%, despite an overall increase of 20% during the five-year period.

Crime drives out Chicago residents

In 2021, Chicago saw more than 45,000 people stop calling the city their home. New York and San Francisco both experienced greater populations losses than Chicago, with New York losing over 305,000 people.

But population loss isn’t the only similarity Chicago and New York share. Both cities had a drop in murders in 2022 compared to 2021. Yet both cities also had overall crime jump by over 20%.  illinoispolicy.org

 

Mayor: The Major Factor in Public Safety

In State of the City, Seattle Mayor Harrell emphasizes crime, downtown

Rehabilitating Seattle’s downtown and improving public safety will continue to be top priorities for Mayor Bruce Harrell

Harrell’s annual address relied on notions that Seattle as a whole will improve if downtown becomes more lively and if public safety resources, including bolstering the Seattle Police Department and finding public safety alternatives, become more robust — both topics the mayor has emphasized in the past.

Harrell said he would use “unabashed boldness” to revamp the center city, which, like downtowns of most major cities, has been slow to rebound from coronavirus-related closures and an uptick in crime.

Harrell said, suggesting zoning changes to allow housing in vacant office buildings (they're all talking about this btw) and potentially establishing a “24/7 street” (great for robberies) for late-night businesses.

Harrell’s comments on downtown were promptly lauded by the business community, including the Downtown Seattle Association, which commended the mayor’s priorities in a statement, adding that “if downtown isn’t welcoming and safe for all, then everything else falls flat.”

The other major factor in improving downtown, Harrell said, is public safety.

Noting that overall crime was up in 2022, with a decline in December, Harrell claimed his early approach to public safety — which has focused on hot spot policing and aggressively recruiting more officers — seems to be working. He rehashed many of his talking points from his campaign and first year in office, promising more police officers, a crackdown on fentanyl distribution and a “holistic” approach to public safety.

In the next month and will introduce a suite of legislation to the City Council this year to “[ensure] we are aligned on the number of officers we need, a comprehensive strategy and a vision for the future of public safety.”

The mayor also expanded on a previous promise to establish a new public safety department geared toward a nonpolice response to emergencies, describing for the first time his plan to convert the Community Safety and Communications Center — which currently directs 911 calls — to a new Civilian Assisted Response and Engagement Department.  seattletimes.com

 

"It's a Free For All in Seattle - We are Ravaged With Crime"

Seattle reverses course on defunding police as crime ravages locals: 'A huge crisis'

Seattle increased funding for law enforcement for the first time since 2020

Homicides skyrocketed by 24% while motor vehicle thefts climbed by 30% in the city last year. Overall crime ticked up by 4%. 

Mayor Bruce Harrell pushed for increased police presence to curb the issue Tuesday, saying, "We need immediate action and innovation to respond to our public safety issues… Seattle saw a 4% rise in reported crime last year… We need more officers to address our staffing crisis."

"The Defund the police movement ruined Seattle."  "If you want to commit a crime, move to Seattle," she said. "The crime is just getting worse and worse,"

Piro reported data from Seattle's city's budget office showing funding for law enforcement increased for the first time since a major slash was made in 2020.

Choe, a reporter from the area, slammed the "Defund the Police" movement for being behind the crime rise as well as the "woke" activist class who he said are perpetuating the problem.  foxnews.com

 

Seattle's violent crime rate reached a 15-year high in 2022, surpassing the record set in 2021

According to a yearly crime report released by the Seattle Police Department (SPD).  king5.com

 

Whistle Blower Immediately Calls OSHA After 2 Killed in Safeway Store

Safeway appealing OSHA fines from investigation after deadly shooting at Bend east side Store

Safeway is appealing the $7,250 in fines issued by the Oregon Occupational Safety and Health Administration (OSHA). The fines were levied after an investigation into alleged safety issues following last summer’s deadly shooting at the store on Bend’s east side.

The OSHA investigation was launched hours after the Aug. 28, 2022, shooting based on a tip from an employee.

OSHA found that one of the only three back door emergency exits that night was blocked by hundreds of pounds of drinks and food on stretcher-sized carts. As the gunfire rang out, security photos showed that customers and employees attempted to shove the carts clear of the exit, including a father with his toddler in a shopping cart.

The other violation was for failing to review the emergency action plan with new employees or whenever the action plan was changed.

Safeway has appealed both OSHA citations related to our Highway 20 Bend Safeway,” a Safeway spokesperson said in an emailed statement. “The claims brought forth by OSHA do not have merit nor do they accurately reflect the level of safety and training standards we have in place to safeguard our associates and customers.”

Two people were killed in the shooting.

The OSHA investigation found that nothing the store did contributed to employee Donald Surrett Jr’s death at the back of the store as he chose to stay and attack the shooter. And customer Glenn Bennett’s death occurred at the front of the store, seconds after the gunman walked inside.

You can watch our full report on OSHA’s findings in the video below  centraloregondaily.com

 

Report: Court Fines Promote Juvenile Recidivism, Not Rehabilitation

A recent study set out to determine how monetary sanctions can affect the likelihood young people will reoffend. Do fees and fines act as a deterrent, steering juvenile offenders away from future crimes?  

In “A Statewide Analysis of the Impact of Restitution and Fees on Juvenile Recidivism in Florida Across Race & Ethnicity,” researchers found that fees and restitution assessed against young people actually increased juvenile recidivism in Florida. 

This was especially true for Black and Hispanic youth who received more costly fines, even though both groups had financial penalties assessed at similar proportions to white juvenile offenders. 

“When we think about the criminal justice system, and we think about helping kids, especially kids, we want to do as little harm as possible,” lead study author Alex Piquero told The Crime Report. “That’s the overall goal of the system. And these kinds of punishments aren’t meeting that objective, they’re having the opposite effect.” 

The average dollar amount of fees for Black youth in Florida was $709.50, $633.33 for Hispanic youth and $426.50 for white youth. However, restitution payments were relatively the same among the groups. The overall average of fees assessed in the study was $587.57, excluding young people who were not assessed any fines. Restitution payments had an average of $1,864.81.

 Fees were highest for property offenses, felony or administrative offenses and among youth with higher “risk levels.” But according to the study, just under 70 percent of the youth sampled in the study were classified as low risk. So how did those fees impact youth recidivism? 

A Shoddy Deterrent? 

According to the report, 19.4 percent of youth who were assigned fees committed a new crime compared to 15.7 percent who were not charged fees. Restitution payments had little impact on rates of recidivism. 

“These fees charged to children and their families are promoting recidivism instead of rehabilitation,” said Sarah Couture, Florida State Director at the Fines and Fees Justice Center. thecrimereport.com

READ THE FULL REPORT

 

 

Community Nonpolice Response Programs - It'll Take Time to See If They Work

No guns, no escalations: Oakland's $16M program experiments with alternatives to police response

MACRO, a $16 million program in the Oakland Fire Department that began last April with the intention of taking nonviolent, nonemergency 911 calls out of law enforcement’s hands. But they’re also trying to provide assistance before those calls need to be made.

Cities across the Bay Area and beyond are experimenting with community nonpolice response, hailed by progressives and police reformists as a pathway for treating those experiencing crises with compassion, not suspicion. San Francisco, New York City and Portland have all started pilot programs, while cities across the East Bay, from Antioch to Hayward, have explored the addition of mobile crisis teams.

In Oakland, though, MACRO often finds itself under scrutiny from those who had expected the teams to spend most of their time responding to lower-stakes 911 calls, allowing Oakland police to focus on violent crime.

The rest of the interactions were classified as “on-view” or “self dispatch,” which involve two-member teams driving the streets and looking for those who need help.

A recent impact report released by the program detailed a case where a person looking to steal from Safeway would have likely ended up in jail if MACRO had not tracked them down and transported them to a shelter.  eastbaytimes.com

 

 


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Digital is Coming to Currency

Sean Fieler is right to be concerned about privacy as we consider a U.S. central bank digital currency (“A Digital Dollar Would Empower the Fed, Not Americans,” op-ed, Feb. 8), but he fails to consider the troubling status quo if America doesn’t act to establish standards and safeguards for the future of money. Payments data is increasingly centralized in large databases maintained by commercial or government actors, which creates significant honey pots of sensitive information susceptible to surveillance and monitoring. Consider that Alipay and WeChat have more than two billion users transacting within their proprietary databases and that China’s digital yuan gives the government control over the ledger for its fiat currency.

With digital technology, the question of surveillance, privacy protection and other programmable features is a matter of policy and design choices.

When considering the future of money, we must soberly consider the inevitability of a move to digital. This unlocks a great opportunity to design and implement a future greenback that satisfies American privacy expectations, including Mr. Fieler’s.   wsj.com

 

Air Canada testing facial recognition for first time in Toronto and Vancouver airports

The airline has rolled out the new tech to identify passengers becoming the first Canadian airline to do so.

In a bid to reduce wait times in airports across Canada, Air Canada has become the first airline in the nation to roll out facial recognition technology for passenger identification, according to a release Tuesday.

Select travellers flying from Vancouver YVR and Toronto Pearson airports are being invited to try the new facial recognition system in lieu of the traditional boarding pass and government ID-verification.  thestar.com

 

Remote Work's Financial Disaster Wake For Big Cities
No more big Urban push for retailers. At least until empty offices become condo's.

Nearly 30 percent of work remains remote as workers dig in

Nearly 30 percent of all work happened at home in January, six times the rate in 2019, according to WFH Research, a data-collection project. In Washington and other large urban centers, the share of remote work is closer to half. In the nation’s biggest cities, entire office buildings sit empty. 

The share of all work performed at home rose from 4.7 percent in January 2019 to 61 percent in May 2020. Some economists consider the remote-work boom the greatest change to the labor market since World War II.  

Workplace experts say remote work is here to stay. Workers love it. Employers have learned to live with it. The average worker saves 70 minutes of daily commuting time by working from home — and spends almost half of that extra time doing work: a win-win.

Much of corporate America has settled on a weekly formula of three days in the office and two at home for the hybrid worker. Tuesdays, Wednesdays and Thursdays are popular choices for trudging into the office. On Fridays, city centers can look like depopulated ghost towns. 

The work-from-home movement has reshaped the largest cities. Only last month, for the first time since the pandemic began, did the occupancy rate in urban office buildings reach 50 percent in the 10 largest cities.  

As of last week, 49 percent of desks sat empty in Chicago, 53 percent in D.C., 51 percent in New York and Los Angeles.  

For some mayors, tax collectors and downtown businesses, the remote-work boom has seeded fiscal disaster. New York, alone, “is going to see about $12 billion less in expenditures in downtown Manhattan” because of remote work, Bloom said.  

Working from home “means less consumer spending, and it means less transit use,” in big cities.

The number of CEOs lobbying for a return to fulltime office work “is dwindling to basically zero,” Bloom said. thehill.com

 

Accessing worker’s personal emails may violate federal privacy laws, appeals court warns

A South Carolina company may have violated the Stored Communications Act (SCA) when it accessed a former worker’s private email account after inadvertently discovering the messages following her termination, the 4th U.S. Circuit Court of Appeals held Feb. 9 (Carson v. EmergencyMD LLC, No. 22-1139 (4th Cir. Feb. 9, 2023)).

With the company’s approval, the worker used her personal Gmail account for her job, according to court documents. After she was terminated, she joined an alleged competitor, and the company and her new employer filed claims against each other in state court for unfair competition and misappropriation of trade secrets, court documents said. During the litigation, the company discovered, reviewed and allegedly printed out emails from the worker’s Gmail account, which had been left open on the web browser of a company computer. The emails discussed joining the new employer and bringing company employees and information with her. The company published the emails in state court, and the worker sued it for violating the SCA.

A federal district court granted summary judgment to the company, but the 4th Circuit reversed and sent the case back for trial. The SCA prohibits intentional and unauthorized access of stored electronic communications, the appeals panel explained. Here, there was no evidence the company’s initial discovery of the emails was intentional, but its subsequent conduct raised jury questions over whether it intentionally accessed the emails without the worker’s authorization, the panel held. The SCA doesn’t define “authorization,” but “the term is commonly understood to involve knowing, intentional action,” the Fourth Circuit said. hrdive.com

 

Walmart CEO Doug McMillion says he company is "not participating in a recession if there is one"

 

Uniglo to open 200 U.S. stores

 

 

Quarterly Results

TJX Q4 U.S. total comp's up 4%, net sales up 5%, FY23 U.S. Total comp's flat
   Marmaxx Q4 comp's up 7%, net sales up 8%, FY23 comp's up 3%, net sales up 4%
   Home Goods Q4 comp's down 7%, net sales down 4%, FY23 comp's down 11%, net sales down 8%
   TJX Canada Q4 net sales up 3%, FY23 net sales up 13%
   TJX International Q4 net sales up 1%, net sales up 8%


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Click here to read more Interface case studies

 



 

Who We Are: Our Customers

Interface helps the nation’s leading multi-location consumer-facing businesses maximize ROI by offering a turnkey solution suite designed to secure people and assets, gain insights to improve productivity and delight consumers.



Interface Systems is a leading managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses. We enhance security, streamline connectivity, optimize operations, and reduce IT costs, maximizing ROI for the nation’s top brands.
 

Learn more and follow us on our blog Making IT Happen and on LinkedIn.


 

 

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Be Proactive About Pending US Federal Data Privacy Legislation

What the American Data and Privacy Act means for businesses

Whether or not ADPPA passes this legislative term, there’s a good chance a similar bill will pass soon

The American Data Privacy and Protection Act (ADPPA) is a potential major bipartisan bill that introduces oversight on how consumer data is collected and processed by U.S. businesses. The legislation aims to strengthen data privacy and to provide oversight on how artificial intelligence (AI) algorithms are used to uncover insights in the data that can be monetized. The goal of this legislation is to ensure the safety, integrity, and equity of AI algorithms.

While the potential legislation is important for protecting individual privacy rights, it will have significant implications for businesses when developing and managing their AI algorithms.

The ADPPA is bipartisan federal data privacy legislation that will create an Office of Data Privacy within the Federal Trade Commission (FTC) to oversee the way that companies use and collect data. However, the ADPPA is about more than just data — it will also examine AI algorithms to determine whether they’re safe, effective, and non-discriminatory. Companies will have to disclose what data they collect, how they plan to use it, and how long they intend to retain it. The pending legislation is a natural extension of GDPR and CCPA, which many states have already accepted as the standards for data privacy in the United States.

It’s important to note that ADPPA won’t just affect large enterprises, it will apply to all businesses of any size. The only businesses that will be exempt from the regulations will be small businesses that for the three years prior to the law's passing have

    - Revenue that was less than $41 million a year
     - Personal data sales that accounted for less than 50% of their revenue
     - Not processed more than 100,000 records

It is likely that only a small number of businesses will meet all three of these criteria, especially due to the threshold of the record. And even if businesses meet these criteria now, if they have any plans to grow, they will unlikely be able to meet the criteria in the future. This means that most businesses will need to prepare to comply with ADPPA regulations eventually.

The ADPPA is necessary because people in the United States are seeing harmful, unintended outcomes from poorly designed AI algorithms.

To comply with the ADPPA, organizations must be able to provide complete insight into how the algorithm works, what it’s expected to do, and how it’s trained. Businesses will also need to demonstrate that their algorithms are effective (i.e., they do what they are supposed to do), the costs of fewer data privacy don’t outweigh the benefits, and that the algorithms are safe, non-intrusive, and non-discriminatory.   securityinfowatch.com

 

IBM Report: It Only Takes One Person to Click That Link

Phishing, king of compromise, remains top initial access vector

  • Phishing remained the top initial access vector for security incidents last year with more than 2 in 5 of all incidents involving phishing as the pathway to compromise, IBM research found.
  • Three in 5 of all phishing attacks were conducted through attachments last year, according to IBM Security X-Force’s annual threat intelligence report released Wednesday. Phishing via links accounted for one-third of all phishing attacks. 
  • One-quarter of attacks involved the exploitation of public-facing applications and 16% abused valid accounts for access. Just 1 in 10 involved external remote services. 

The consistent ranking of phishing as the most prevalent initial access vector underscores the need for organizations to focus on people, process and technology, according to Stephanie Carruthers, global head of innovation delivery and chief people hacker at IBM Security X-Force Red.

It only takes one person to click that link that could lead to a major compromise,” Carruthers said via email. “And it works because it’s simple and plays on human emotions. That’s a trifecta right there and that’s what’s providing staying power.”

Thread hijacking, which involves a threat actor hijacking an email account and responding to email threads pretending to be the original victim, doubled in 2022.

The research highlights trends and points of compromise that played out in some of the most high-profile incidents of 2022.  cybersecuritydive.com

 

3 Cybersecurity Trends Shaping Retail in 2023

As commerce continues to thrive online, maintaining a robust cybersecurity posture has become crucial for retailer survival.

According to publisher forecasts, global security revenues in retail are headed for strong growth in the next few years, from $7 billion in 2019 to $12 billion by 2025. A key threat to this potential is the ever-present possibility of cyber disruption. The retail sector’s goldmine of consumer personal and financial information remains an attractive target for cybercriminals, along with the sector’s widespread digitization in response to changes in consumer buying habits. The proliferation of complex digital supply chains across retail continues to drive retailers’ efficiency, but it also gives attackers more places to hide.

But what will keep CISOs in retail awake at night in 2023? Let’s examine three key trends that are likely to dominate.

Credential Theft: Attacker Tradecraft Centers on Identity and MFA
At the core of the vast majority of cyber incidents is the theft and abuse of legitimate credentials, and the retail industry is no exception. As e-commerce becomes more the norm, financial information and personally identifiable information (PII) has become easier for attackers to access. We’re even seeing more hijacked accounts used as money mules for other forms of criminal activity.

Multifactor authentication (MFA) was once considered the key missing piece in the fight against credential theft, but with the recent Uber breach, we saw that MFA can be defeated. It hasn’t taken attackers long to find and exploit weaknesses in MFA, and they will continue to do so in 2023. MFA will remain critical to basic cyber hygiene, but it will cease to be seen as a standalone "set and forget" solution. Questions around accessibility and usability continue to dominate the MFA discussion and will only be amplified by increases in cloud and SaaS along with the dissolution of traditional on-prem networks.

Ransomware Rushes to the Cloud
Ransomware attacks are ever-evolving, and as cloud adoption and reliance across the retail sector continues to surge, attackers will continue to follow the data. In 2023, we're likely to see an increase in cloud-enabled data exfiltration in ransomware scenarios in lieu of encryption.

Third-party supply chains offer those with criminal intent more places to hide. Targeting cloud providers instead of a single organization gives attackers more bang for their buck. Attackers may even get creative by threatening third-party cloud providers — a tactic which already impacted the education sector in early October.

Recession Requires CISOs to Get Frank With the Board About Proactive Security
Cyber security is a boardroom issue, but with growing economic uncertainty, organizations are being forced to make tough decisions as they plan 2023 budgets.
We can expect to see CISOs move beyond just insurance and checkbox compliance, opting for more proactive cybersecurity measures in order to maximize return on investment in the face of budget cuts, shifting investment into tools and capabilities that continuously improve their cyber resilience. With human-driven means of ethical hacking, pen-testing and red teaming remaining scarce and expensive as a resource, CISOs will turn to artificial intelligence-driven methods to proactively understand attack paths, augment red team efforts, harden environments, and reduce attack surface vulnerability.
 mytotalretail.com
 

 

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Maintaining Your Public Key Infrastructure - PKI
Create, issue & manage digital certificates that establish trust

Why your multi-cloud security strategy needs an overhaul

As cloud use expands cybercriminals are honing their tactics and identifying new ways to infiltrate networks and systems

There’s a reason why nearly 90% of organizations operate on a multi-cloud strategy. The use of multiple cloud servers empowers geographically dispersed teams — like global enterprises and organizations with remote and hybrid operations — to improve collaboration and distribute apps and services. But the rise of multi-cloud environments also means a larger attack surface that gives bad actors more opportunities to infiltrate networks and systems.

Without clear visibility into all aspects of their IT infrastructure, security and IT teams often fail to implement security measures consistently across their environments. As enterprises expand their cloud ecosystems to take advantage of additional cloud-based services and the Internet of Things (IoT), visibility becomes more critical — and a lack of visibility means increased risk.

The bottom line? Fundamental security has never been more critical.

Enter public key infrastructure (PKI) — the combination of software, hardware, processes, policies and people that facilitate secure business transactions and communications. PKI enables entities to create, issue and manage digital certificates that establish trust using identity, encryption and signing between people, systems and devices. PKI is also a key component of a zero-trust security approach — all users and devices are deemed untrustworthy until their identity is verified.

Nearly every digital connection today is backed by PKI, but few organizations have full visibility into their security infrastructure and its capabilities, further increasing the risk of ransomware and other cyberattacks. So as cloud environments continue to expand and evolve, PKI maturity needs to remain on the front burner.

4 Ways to Enhance Your PKI

From authenticating virtual private network (VPN) connections to encrypting data and emails, PKI is a critical investment and core element of your overall IT security strategy. But if you mismanage or fail to level up your PKI governance and technology alongside evolving business needs and use cases, you won’t see the anticipated ROI — and you’ll increase your risk of losing sensitive data to fraudsters.  securityinfowatch.com

 

How automation in CSPM can improve cloud security

Automation capabilities in cloud security posture management platforms can speed the process of monitoring and remediating security and compliance risks.

 With the rapid growth and increasing complexity of cloud environments, organizations are increasingly at risk from various security threats. Cloud security posture management (CSPM) is a process that helps organizations continuously monitor, identify, and remediate security risks in the cloud. The use of automation in CSPM is crucial to ensuring the security and compliance of an organization's cloud infrastructure.

A key component of CSPM is the automation of its core tasks: continuous monitoring, remediation of issues, compliance management, and alerts and notifications. The integration of robotic process automation (RPA) in CSPM helps to reduce the need to perform repetitive and mundane tasks, making it a powerful tool for organizations to secure and streamline their cloud environment, support the overall security posture, and manage security risks more efficiently.

Why CSPM is vital to cloud security - How does CSPM work? - How enterprises benefit from cloud security automation   csoonline.com

 


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National Retail Federation

Send love to lawmakers fighting retail crime

New legislation to fight retail crime

Valentine’s Day is the perfect time to say thank you to lawmakers working together with the retail industry to fight rising retail crime.

The Combating Organized Retail Crime Act has been introduced Congress by a group of six bipartisan lawmakers. This bill is critical to addressing rising retail crime and targets crime gangs hurting retailers and threatening public safety.

Take a moment to sign the thank you card to the six bipartisan lawmakers leading the way in the fight to curb organized retail crime.

 


 

Birmingham, MI: Police bust retail fraud ring, find $41K in stolen merchandise

Thousands of dollars in stolen merchandise taken from stores in Oakland County and sold in Detroit has been recovered, Birmingham Police said Tuesday. Officials said their investigation into the operation began with a Feb. 12 incident at the Lululemon store in downtown Birmingham. Police were called for retail fraud in progress, they arrived and arrested one man. The suspect was later charged and identified as David Malik Roberts, 27, according to authorities. Roberts was arraigned last week Tuesday in 48th District Court on a charge of first-degree retail fraud, a 5-year felony, identity theft, a 5-year felony, and resisting arrest, a 1-year misdemeanor. A probable cause conference was held Tuesday, according to court records. (detroitnews.com)

Edmonton, AB, Canada: Ultra-rare Gretzky hockey card leads RCMP to arrest hobby shop thief

An Edmonton man has been arrested after he tried to sell a limited-edition Wayne Gretzky hockey card roughly 40 kilometres away from where it was stolen, the card's owner says. The Gretzky collectible, worth about $2,200, was among thousands of dollars worth of goods taken during a break-and-enter at the The Hobby Spot in Leduc on Feb. 5. "It's very hard to move pieces like this," shop owner Luke Crisby explained.

"It should deter thieves from all over North America from hitting hobby shops, along with the fact that we do document all the serial numbers on our cases and we video all of the cards in our display cases." The card is an "autographed pro-gear booklet" that is numbered 12/12, Crisby said. He initially estimated $75,000 worth of cards were taken. RCMP pegged the stolen goods at $55,000. (ctvnews.ca)

Salt Lake City, UT: 2 working NBA All-Star Game event accused of stealing memorabilia

Two men working at the Huntsman Center over the weekend were arrested and accused of stealing NBA All-Star Game merchandise. University of Utah police were notified Sunday that "two bags belonging to the National Basketball Association had been stolen from inside a secure area from the Huntsman basketball facility," a police booking affidavit states. "The bag contained several memorabilia items for the all stars and is valued at $1,595." After reviewing surveillance video, police identified two employees "taking the bags and stashing them at another location," the affidavit states. Humberto Giovanni Rodriguez Alvarado, 52, and Daniel Martinez, 38, were each arrested for investigation of burglary and theft. Both men "also admitted to having additional items taken from the stadium inside their vehicles," according to the affidavit. Lohrke said merchandise was also recovered. (deseret.com)

Chicago, IL: Police seek 3 women accused of stealing merchandise from Loop store

A group of women entered a retail store and stole merchandise Monday night in downtown Chicago. Around 7:54 p.m., police say three women entered the business in the 1100 block of S. Clark Street and began taking merchandise off the shelf. The women then exited the store without paying for the items, police said. One of the female suspects was allegedly armed with mace. No injuries were reported, and none of the suspects are in custody. (fox32chicago.com)

Cape Coral, FL: Duo wanted for stealing $1,400 worth of items from a Dollar General.

Duo wanted for stealing $1,400 worth of items from a Dollar General. (winknews.com)

Bay Village, OH: Suspect buys over $1,000 in merchandise at Target with stolen credit cards

Suspect buys over $1,000 in merchandise at Target with stolen credit cards. (cleveland19.com)


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Shootings & Deaths

Flint, MI: 1 dead after shooting outside Flint liquor store

One person is dead and one person is in custody following a shooting at a Flint liquor store over the weekend. Flint police officers were dispatched shortly before 1 a.m. Saturday, Feb. 18, to Zerka’s Liquor off West Carpenter Road following reports of a possible shooting. Police said an adult man was found outside the building with an apparent gunshot wound. He was pronounced dead at the scene. The man was later identified as 57-year-old Carl Edward Jones of Flint. A suspect is in custody, police said, but the circumstances of how they were taken into custody were not provided. (mlive.com)

Myrtle Beach, SC: Suspect shot by Market Common Jewelry store employee during attempted Armed Rbbery

A police report obtained by News13 names a suspect who was shot by a Market Common jewelry store employee Friday during an attempted armed robbery and provides more details about the incident. Michael James Alexander Perez, 33, allegedly entered Jacob the Jeweler on Hackler Street Friday afternoon and said he needed their Rolexes before he was shot by a store employee, according to police. The jewelry store employee suffered an “apparent minor injury,” according to the report. He declined treatment. Perez allegedly dropped his gun after he was shot, according to an event report obtained by News13. He reportedly fired shots but missed. There were two bullet holes located on a desk and an unidentified person was bleeding but was not shot, according to the report. Perez allegedly got on a motorcycle driven by someone else and was taken to South Strand Hospital before being transported by ambulance to Grand Strand Regional Medical Center, according to the report. (wbtw.com)

Toledo, OH: 72-year-old pizza delivery driver shot on the job

72-year-old pizza delivery driver in Ohio was shot while on the job Sunday night, according to police. Officials with the 72-year-old pizza delivery driver in Ohio was shot while on the job Sunday night, according to police. Officials with the Toledo Police Department said the driver was shot around 6:30 p.m. by an unknown person during an attempted robbery. It is unclear if the shooter successfully got away with any money. The 72-year-old driver is expected to recover from his injuries. No other information about the case was provided. The investigation is ongoing. said the driver was shot around 6:30 p.m. by an unknown person during an attempted robbery. It is unclear if the shooter successfully got away with any money. The 72-year-old driver is expected to recover from his injuries. No other information about the case was provided. The investigation is ongoing. (azfamily.com)

Cedar Rapids, IA: Update: Chicago man convicted of shooting Iowa Deputy during C-Store Robbery

A Chicago man was convicted Tuesday of shooting and seriously wounding an Iowa sheriff’s deputy during a robbery at a convenience store in 2021. Stanley Donahue, 38, was convicted of several charges, including attempted murder, stemming from the shooting in Coggon, a town about 20 miles (32 kilometers) northeast of Cedar Rapids. Prosecutors said Donahue robbed two employees at a Casey’s store and confined them in a cooler before shooting Linn County deputy Will Halverson seven times on June 20, 2021. Halverson was seriously injured but has returned to work. He testified during the trial that Donahue was the man who shot him. (thestar.com)

Montclair, CA: Update: 3 more arrested for murder of 15-year-old outside Montclair mall

Three more people have been arrested in connection with the shooting death of a 15-year-old boy outside a Montclair mall earlier this month, local officials announced.

Three Pomona residents were arrested on Feb. 16 — 20-year-old Isaac Banuelos, 20-year-old Victor Avina and a 16-year-old boy. The three face charges of murder, gang enhancement and accessory after the fact. The shooting happened back on Feb. 2, outside the Montclair Place mall, near the 10 Freeway and Central Avenue. On that night around 8 p.m., officers were called to the mall for reports of a shooting. When they got there, they found a 15-year-old boy suffering from a gunshot wound in the parking lot outside the AMC Theater. He was taken to the hospital where he was later declared dead. So far, four people have been arrested in connection with this shooting. Back on Feb. 4, Montclair Police arrested a 17-year-old boy in connection with the crime. That's when police identified the other suspects. (foxla.com)

Atlanta, GA: 2 people shot outside Krispy Kreme near metro Atlanta mall.

2 people shot outside Krispy Kreme near metro Atlanta mall. (fox5atlanta.com)





Robberies, Incidents & Thefts

Honolulu, HI: Burglary suspect thought to be hiding in ceiling at Ala Moana Center Macy's store

Honolulu police are on the scene of a reported burglary call at the Ala Moana Center where the suspect is believed to be hiding in the ceiling of a store.

The call came in to HPD just after 6 a.m. at the Macy’s inside the Ala Moana Center. The scene was still active, hours after the initial call. Macy's re-opened to customers at noon. Honolulu Emergency Medical Services (EMS) said it treated a 36-year-old man at the scene who refused transport to the hospital. Authorities have not said if that man was the suspected burglar. A spokesperson for Macy's issued the following statement regarding this incident: "The safety of our customers and colleagues is always our top priority. As a company, we are unable to comment or provide any additional information on ongoing investigations. We are fully cooperating with local authorities and defer to them for further updates and information." (kitv.com)

Houston, TX: Video Update: Attackers wanted in shoplifting turned robbery at Macy’s in Willowbrook Mall

A group of shoplifters were caught on camera attacking a store security guard at Willowbrook Mall. Police now need your help looking for some of the ones who got away. It happened at a department store at the mall in northwest Houston back in January. Police say three women walked around the store and hid merchandise under their clothes. That's when they were confronted by Loss Prevention employees, who tried to stop them from walking out with the unpaid merchandise. However, video shows the women assaulting the employees. One of the women, investigators identified as LeAndria Martin, 22, was arrested and charged with robbery and bodily injury However, the other two got away. (fox26houston.com)

Sharon, PA: Man sentenced to prison for Dollar General shooting

A Judge sentenced a Boardman, Ohio, man Tuesday to prison time for his involvement a shooting at the Sharon Dollar General store last June. Jordan Avery Burnett, 30, pleaded guilty Dec. 12 to Sharon police charges of discharging a firearm into an occupied structure and carrying a firearm without a license in connection with the June 14 shooting. Charges of attempted homicide, aggravated assault, risking a catastrophe, endangering the welfare of children, reckless endangerment, and robbery were not prosecuted. (sharonherald.com)

Tacoma, WA: Second arrest made in connection to October Cannabis shop Armed Robbery in Tacoma

Second arrest made in connection to October Cannabis shop Armed Robbery in Tacoma. (komonews.com)

Mission Hills, CA: 3 in custody after attempted robbery at 7-Eleven

3 in custody after attempted robbery at 7-Eleven (ktla.com)

Mifflinburg, PA: Factory employee accused of selling $400 of wire on social media

Factory employee accused of selling $400 of wire on social media (northcentralpa.com)

St Cloud, FL: Suspect wanted in theft at Walmart.

Suspect wanted in theft at Walmart. (orlando-news.com)

 

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Daily Totals:
• 24 robberies
• 1 burglaries
• 2 shootings
• 0 killed



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Corporate Risk Manager
Charlotte or Raleigh, NC - posted February 14
Summary of Role and Responsibilities: Proactive approach to preventing losses/injuries whether they are to our employees, third parties or customers valuables. They include cash in transit, auto losses or injuries; Report all incidents, claims and losses which may expose the company to financial losses whether they are covered by insurance or not...




Director of Asset Protection & Safety
Mount Horeb, WI - posted January 27
The Director of Asset Protection and Safety is responsible for developing strategies, supporting initiatives, and creating a vibrant culture relating to all aspects of asset protection and safety throughout the organization. As the expert strategist and leader of asset protection and safety, this role applies broad knowledge and seasoned experience to address risks...




Loss Prevention Analyst
Ashburn, VA - posted February 21
The LP Analyst protects the company’s assets from internal theft by using investigative resources (i.e., exception-based reporting (EBR), micros reporting, inventory reporting, CCTV, etc.). The primary responsibility of the LP Analyst is to identify potential loss prevention issues such as employee theft in SSP America’s operation across North America...



Manager of Asset Protection (Corporate and DC)
North Kingstown, RI - posted February 17
The Manager of Asset Protection - Corporate and Distribution Center (“DC”) role at Ocean State Job Lot (“OSJL” and “Company”) will have overall responsibility for the ongoing safety and security of all operations throughout the corporate office and supply chain...




Field Loss Prevention Manager
Phoenix, AZ - posted February 2
As a Field Loss Prevention Manager (FLPM) you will coordinate Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations. FLPM's are depended on to be an expert in auditing, investigating, and training...



Business Continuity Planning Manager
Jacksonville, FL - posted January 26
Responsible for developing, implementing and managing the company's Business Continuity (BCP) and Life Safety Programs to include but not limited to emergency response, disaster recovery and site preparedness plans for critical business functions across the organization. In addition, the position will develop and lead testing requirements to ensure these programs are effective and can be executed in the event of a disaster/crisis...



Region Asset Protection Manager (Ft. Lauderdale)
Fort Lauderdale, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...



Region Asset Protection Manager-St Augustine and Daytona Beach Market
Jacksonville, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...



Region Asset Protection Manager: Fresco y Mas Banner
Hialeah, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...



 


Manager of Asset Protection & Safety Operations
Woodcliff Lake, NJ - posted December 9
The Manager of Asset Protection & Safety Operations is responsible for the physical security, safety compliance and reduction of shrinkage for Party City Holdings, by successfully managing Asset Protection (AP) Safety programs for all PCHI locations...




Loss Prevention Auditor and Fraud Detection Analyst
Boston - Framingham, MA - posted December 2
As a Loss Prevention Auditor and Fraud Detection Analyst for Staples, you will conduct LP operational field audits remote, virtual and in person, within a base of 60 retail stores to ensure compliance to operational standards to drive operational excellence and preserve profitability...



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