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The U.S. Crime Surge
The Retail Impact


Police & Prosecutors Agree: Retail Crime Threat is 'Greater Than Ever'
'Smash-and-grab' robberies fuel new laws, but critics question the need

A national group retracted its assertion that ORC stole half of missing merchandise, but police and prosecutors say the threat is 'greater than ever'.

According to the National Conference of State Legislatures,
Virginia is one of at least 14 states that enacted retail theft laws over the past two years in response to reports of highly organized theft rings invading stores across the country and fleeing, collectively, with billions of dollars in merchandise. Social media posts showing thieves storming retail outlets helped fuel the crackdown.

Nine states passed new laws this year, either toughening punishment or creating task forces to study the potential threats posed by organized theft rings. At least one state - Texas - enacted two laws, one creating a task force and the other allowing potential thieves to avoid prosecution if they agree to an education course designed to steer them away from breaking the law.

In addition to Texas and Virginia,
Alabama, Indiana, Minnesota, Nevada, New Mexico, Oklahoma and Oregon enacted retail theft laws this year. California, Florida, Illinois, Louisiana and North Carolina did so last year.

Over the past several years,
retailers, prosecutors and police have pushed state and federal lawmakers to crack down on thieves who, they say, have become increasingly sophisticated and violent. Some large retailers have shuttered stores with the largest losses. And shoppers at many stores have had to get used to asking clerks to open locked displays of merchandise vulnerable to theft. Some retailers have directed employees not to pursue shoplifters, out of fear for their safety.

Despite emerging questions over the extent of the losses,
law enforcement officers and prosecutors insist the threat is greater than ever, citing a recent series of busts against sometimes violent shoplifting rings amid the Christmas shopping season.

"To me, it's getting worse," said
James Kneipp, a Houston Police Department detective. Police in the nation's fourth-largest city recently arrested 13 suspects for allegedly participating in an organized theft ring, he said. "They're getting bigger. They're getting ... braver," Kneipp told Stateline.

Despite the raging debate over the data,
many law enforcement officials, now armed with tougher state laws, continue to assert that retail theft rings are often large and well-organized, made up of "boosters" (shoplifters) and fences who peddle the stolen merchandise online or to other stores. stateline.org


Calif. State Assembly Holds Retail Theft Hearing
CalRetailers Testifies at Statewide Hearings on Retail Theft
Cal Retailers President and CEO Rachel Michelin testified in front of the State Assembly Select Committee on Retail Theft today and the Little Hoover Commission last week regarding Retail Theft. We are encouraged to see our state's policymakers starting to take this growing crisis seriously and we look forward to working with members of both committees and the State Legislature in 2024 to further much-needed critical policy discussions that advance solutions to protect our communities from the rampant theft we have seen throughout California.

Read Michelin's Select Committee Testimony HERE.

Access the recording of the Select Committee Hearing HERE.
Continue to check back at this link if the recording is not yet posted

Learn more about the Assembly Select Committee on Retail Theft HERE.
Including materials from today's hearings (under additional information)

Read Michelin's Little Hoover Commission Testimony HERE.

Access the recording of the Little Hoover Commission Hearing HERE.

Californians for Safe Stores and Neighborhoods

Cal Retailers will continue engaging with our state's policymakers around Retail Theft and Organized Retail Crime through the Californians for Safe Stores and Neighborhoods Coalition, which was formed for business leaders and retailers representing numerous industries to collaborate on policy recommendations to combat Retail Theft. The coalition, recognizing that the safety of employees, customers and neighborhoods are at stake, will work with state leadership to implement effective strategies to combat retail crime that put businesses, employees and consumers at risk. The coalition's message is simple - focus on a comprehensive solution that Cal Retailers calls the 4D solution:
DISMANTLE - DISRUPT - DETER - DIVERT

Rampant Retail Theft has forced California's neighborhood stores to reduce hours or even shut down to protect the safety of employees and shoppers. Not only does this impact businesses and local economies, it hurts the residents who depend on the goods and services neighborhood stores provide. The problem of Retail Theft will not be solved overnight, but, working with the State Legislature, Cal Retailers hopes meaningful steps can be taken to address this urgent crisis.


LAPD Making Progress Against ORC with Undercover Operations
How Los Angeles police are fighting back against organized retail theft
The Los Angeles Police Department has officers
working around the clock to stop the organized rings behind these heists - especially after Chief Michel Moore personally witnessed one during his day off.

Just a few months ago,
Southern California saw a sudden spike in flash mob robbery scenes. In 24 days in July and August, there were seven instances of people running in and stealing anything they could get their hands on - many times security is seen standing by, bewildering some.

Moore said he hopes
security guards are witnessing the crimes to help officers track them down. Three months ago, Moore reinvigorated the department's organized retail crime unit. Now, three dozen investigators are working all day to catch these thieves.

They are
working with five other agencies across Southern California, including the Torrance Police Department. Detective James Wallace and his fellow officers set up countless "blitz" operations, identifying possible strikes at stores. One of the stores that he and his team recently staked out, was a retailer that has been hit more than 200 times.

There, Wallace and his fellow
undercover officers roam inside and outside of the store, waiting to catch the crooks in action.

LAPD officials said that despite the sudden saturation of the viral images and videos, detectives have seen a different reality since August. Since then,
the task force set up to combat retail theft has arrested 66 key people involved in multiple crimes. Lopez believes that police are winning this battle, and believes many businesses will agree.

One retailer, WSS shoe store, said that
there has been "notable progress" from LAPD's blitz operations. The state has also taken notice with the California Assembly forming a select committee which will meet for the first time on Tuesday. cbsnews.com


Target's Crime Closures Under the Microscope
Crime is worse at most of the locations it kept open near the stores they closed

Target blamed theft and violence for 9 store closures. Crime is higher at locations it kept open nearby
Target blamed theft and violence when it closed nine stores in four cities earlier this year, but a CNBC investigation found reported crime is worse at most of the locations it kept open near those stores.

In some cases, Target chose to keep operating stores in busier areas that had better foot traffic or higher median incomes, even though
the locations saw more theft and violence.

CNBC's findings
cast doubt on Target's explanation for the store closures and raise questions about whether the company's announcement was designed to advance its legislative agenda and obscure poor financial performance.

There was just one problem with the explanation Target gave for closing stores:
The locations it shuttered generally saw fewer reported crimes than others it chose to keep open nearby, a monthslong CNBC investigation has found.

CNBC's findings cast doubt on Target's explanation and raise questions about whether
the company's announcement was designed to advance its legislative agenda - seeking a crackdown on organized retail crime - and to obscure poor financial performance at the stores as it grapples with sliding sales.

Many of the locations Target closed were "small-format" stores the company opened over the last five years as part of an experiment to expand its footprint in dense, urban areas. The moves followed Target's decision to shutter four similar stores in the spring that it said were underperforming, Retail Dive previously reported. nbcdfw.com


Small Retailers Getting Hammered by ORC
68% of Small Retailers Are Seeing Above Average Shrink Due to Theft, Sparking Need for Proactive Measures

Despite a bombshell retraction in crime-fueled shrink claims, theft is still a growing problem for SMBs according to Software Advice's 2023 Retail Shrink Preparations Survey.

ARLINGTON, Va.-- On December 5th, 2023, the National Retail Federation walked back a bombshell claim about the severity of organized retail crime on inventory shrink rates at big-box retailers such as Target and Walgreens. Despite the admission that sophisticated theft rings may not account for nearly half of the billions of dollars originally believed to be lost to retail shrink in 2021, the NRF and Software Advice's new research suggests shrink, particularly through theft, is still a growing problem for small to midsize retailers.

Survey data reveals that
68% of SMB retailers are experiencing shrink rates above the industry standard of 1.5%. This rise is predominantly attributed to external theft (e.g., shoplifting, organized retail crime, and fraudulent returns) and marks a significant challenge for businesses with smaller margins and less sophisticated loss prevention strategies.

The survey findings also indicate
an unsettling trend-an increase in shrink across its various contributing factors, such as theft, inventory damage, and vendor fraud. In fact, 34% of SMB retailers report a rise in shrink over the past 12 months, and 46% have experienced more theft at their stores. With shrink taking a bigger bite out of small-business sales, the focus on effective loss prevention strategies is paramount. Of the retailers who have observed more theft, 88% say they now consider loss prevention a top priority.

SMB retailers are adopting a range of strategies to curb shrink. Over half
(54%) have installed or updated security cameras in the past year, a move indicative of their commitment to improving surveillance and reducing theft. Additionally, the introduction of new inventory management system reporting software and training techniques reflects a shift toward a proactive, technological approach that can keep employees safe with minimal impact to customer experience.

The full report offers additional findings, expert analysis, and recommendations to mitigate retail shrink at small businesses. businesswire.com

   RELATED: Small retailers face theft and inventory shrink in US


County DA & the DOJ Launch Separate Crime Initiatives in Memphis & Includes Retail Theft
Memphis DA targeting 12 specific crimes in public-safety push for 2024
Murder, carjacking, gun offenses and
smash-and-grabs are among the 12 crimes Shelby County District Attorney General Steve Mulroy's office will prioritize for prosecution in the new year.

His office will prioritize the prosecution of a dozen violent crimes and violent-adjacent crimes by focusing on three primary categories: bail and bonds, imposing case timelines and investigative strategies.

"It's clear there is no more important issue in Memphis or Shelby County than public safety," Mulroy said.

The dozen offenses Mulroy's office will target are:

First-degree murder and attempted first-degree murder
Second-degree murder and attempted second-degree murder
Carjacking and attempted carjacking
Aggravated robbery
Especially aggravated robbery
Aggravated assault (with a gun fired)
Aggravated burglary (with the homeowner present)
Violent sex offenses
Convicted felon in possession of a firearm
Being caught in a stolen vehicle with a firearm
Possessing a Glock switch
Retail theft and smash-and-grabs

"If you come through the doors of this building having committed one of these offenses, you will be held accountable," Mulroy said. "The first responsibility of any government is public safety. Prosecuting violent criminals isn't the whole solution, but it is part of the solution."

"The message needs to be if you have committed one of these offenses, you will be prosecuted vigorously. And you will go to prison."

Mulroy's announcement comes on the heels of another agency's efforts to curb violent crime: The
U.S. Attorney's Office for the Western District of Tennessee announced a separate Violent Crime Initiative Nov. 28.

The federal initiative will see the addition of federal prosecutors in Memphis as well as
investigations into organized crime. It also will include a community-engagement portion around crime.

Seven prosecutors from the Department of Justice's Criminal Division will be brought to Memphis, including senior members of its Violent Crime and Racketeering Section who specialize in
prosecuting organized crime. Data-driven investigations into organized crime will drive the enhanced prosecution work. dailymemphian.com


Holiday Cargo Theft Continues to Surge Each Year
Winter Holiday Theft Trends Infographic and Security Tips
JERSEY CITY, N.J., December 18, 2023 - CargoNet has reviewed theft data from a ten-day analysis period spanning December 23 to January 2 for the past 5 years to help supply chain professionals secure their supply chains for the upcoming holiday. In this analysis, there were 205 incidents reported to CargoNet, and the average cargo theft was valued at $121,473. The number of incidents increased progressively each year. Last holiday season, there were 56 incidents reported between December 23 and January 2.

Like previous years,
incidents were most common in Texas and California, tied at 18% of incidents in each state. Incidents in other major cargo theft hotspots remain common. Incidents in Florida tripled from 2021 to 2022. Pennsylvania also saw an increase from none reported in 2021 to five reported incidents in 2022. In Georgia, Illinois, and Tennessee, cargo theft incidents remained consistent year-over-year.

Thieves most often stole unattended vehicles and shipments parked at major retail parking lots and truck stops. However, fictitious pickups have become a favored form of theft over the last year and CargoNet expects fictitious pickups will be a favored form of theft over the holiday period. We also note that incidents at warehouse/distribution centers were a close third to these two categories. This is a common theft location for fictitious pickup incidents.

We expect that
both strategic cargo thefts and theft of unattended, loaded conveyances will remain at elevated levels throughout the holiday period. Please report any suspicious activity to law enforcement immediately and contact CargoNet only after law enforcement has been notified and there are no immediate threats to life or property. cargonet.com

   RELATED: 3 Strategies For Shippers To Combat Rising Freight Fraud


Shoplifting Prosecutions Surging in Portland
Multnomah County's shoplifting prosecution rates are catching up to those of neighboring counties

A follow-up to a KGW investigation found police and prosecutors made several changes to help build better shoplifting cases.

The Multnomah County District Attorney's Office is
prosecuting a higher rate of shoplifting cases than it did one year ago, according to newly released data. The improved numbers stem from several factors including changes in how theft cases are reported, stronger police relationships with big-box retailers and better follow-up to ensure that critical evidence such as surveillance videos or photos are shared with prosecutors.

Through October, the Multnomah County
DA's office has prosecuted 82% of misdemeanor theft cases, meaning thefts involving less than $1,000 in goods. That's compared to a 50% prosecution rate in 2022 for that category, which represents most shoplifting cases in Portland.

The data indicates Multnomah County is
now on par with prosecutors in other counties, such as Washington and Clackamas. Through October, the Washington County DA's office prosecuted 94% of all Theft 2 and Theft 3 cases referred by police, while Clackamas County prosecuted 82% of its misdemeanor theft cases.

Last year, a KGW investigation found Multnomah County DA Mike Schmidt's office
had dismissed roughly half of all shoplifting cases at a time when Portland business owners complained retail crime had risen to new levels and shoplifting had become more frequent and brazen. kgw.com


House ORC Bill Gets More Cosponsors
H.R.895 - Combating Organized Retail Crime Act of 2023
Four new co-sponsors signed onto the legislation (4 Republicans), bringing the total to 103 cosponsors (55 Republicans, 48 Democrats). It's picking up activity.


NBC News: How big of a problem is 'organized retail crime?'

Small crime, big problem: Wichita retailers ranked among nation's worst for thefts


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Rite Aid Banned from Using AI Facial Recognition After FTC Says Retailer Deployed Technology without Reasonable Safeguards

FTC says Rite Aid falsely tagged consumers, particularly women and people of color, as shoplifters; Ban will last five years

Rite Aid will be prohibited from using facial recognition technology for surveillance purposes for five years to settle Federal Trade Commission charges that the retailer failed to implement reasonable procedures and prevent harm to consumers in its use of facial recognition technology in hundreds of stores.

"
Rite Aid's reckless use of facial surveillance systems left its customers facing humiliation and other harms, and its order violations put consumers' sensitive information at risk," said Samuel Levine, Director of the FTC's Bureau of Consumer Protection. "Today's groundbreaking order makes clear that the Commission will be vigilant in protecting the public from unfair biometric surveillance and unfair data security practices."

The proposed order
will require Rite Aid to implement comprehensive safeguards to prevent these types of harm to consumers when deploying automated systems that use biometric information to track them or flag them as security risks. It also will require Rite Aid to discontinue using any such technology if it cannot control potential risks to consumers. To settle charges it violated a 2010 Commission data security order by failing to adequately oversee its service providers, Rite Aid will also be required to implement a robust information security program, which must be overseen by the company's top executives.

In a complaint filed in federal court,
the FTC says that from 2012 to 2020, Rite Aid deployed artificial intelligence-based facial recognition technology in order to identify customers who may have been engaged in shoplifting or other problematic behavior. The complaint, however, charges that the company failed to take reasonable measures to prevent harm to consumers, who, as a result, were erroneously accused by employees of wrongdoing because facial recognition technology falsely flagged the consumers as matching someone who had previously been identified as a shoplifter or other troublemaker.

Preventing the misuse of biometric information is a high priority for the FTC, which issued a warning earlier this year that the agency would be closely monitoring this sector. Rite Aid's actions subjected consumers to embarrassment, harassment, and other harm, according to the complaint. ftc.gov
 

Delta's biometric digital ID program expands to 3 major US airports
Delta has announced that its digital ID program is now expanding to three major airports - Los Angeles (LAX), LaGuardia (LGA), and John F. Kennedy International (JFK), the latter of which launches on December 14th. The program
uses biometric face matching to eliminate the need for manual ID checks at checkpoints like bag drop and security.

Delta has seen a large majority of eligible customers opt in to the system upon implementation in Atlanta and Detroit airports. The Atlanta airport
will expand the service to the international terminal as soon as January.

Assistant Administrator of Requirements, Capabilities and Analysis for TSA Austin Gould says the service is
"a simpler, more convenient experience - one that strictly adheres to passenger privacy and our security protocols, as well as our mission of protecting our nation's transportation systems."  biometricupdate.com


High-Risk Industries Face New OSHA Reporting Rule
New OSHA Reporting Rule Targeting Certain Employers Set to Take Effect

Companies with 100 or more employees in high-risk industries will be required to electronically submit Form 300 Log and OSHA Form 301 Incident Reports.

In an effort to increase transparency of workplace injuries and OSHA's ability to target employers with specific hazards, effective January 1, 2024,
OSHA is requiring business establishments with 100 or more employees in certain designated high-risk industries to electronically submit information from their OSHA Forms 300 and 301 to the agency annually. Touting the public's ability to utilize this data, OSHA explains that a benefit of the new requirement is the "[p]ublic access to establishment-specific, case-specific injury and illness data [that] will allow employers, employees, potential employees, employee representatives, customers, potential customers, and the general public to make more informed decisions about workplace safety and health at a given establishment."

Most employers are generally familiar with the longstanding concept of "recordkeeping" and OSHA "recordables" that
a business must record and log for any triggering injuries and illnesses during any given year under OSHA 300, 300A, and 301 recordkeeping requirements. And for the past few years, certain employers have been subject to an annual electronic submission requirement in OSHA's Injury Tracking Application. ehstoday.com


Women Transforming the Future of Retail
NRF 2024 to Highlight Women Transforming Retail
What: NRF 2024: Retail's Big Show will return to New York City Jan. 14-16, bringing together more than 6,200 brands from around the globe for three days of insights from leaders of some of the world's largest and most influential companies.

NRF 2024 will include an incredible lineup of women who are transforming the future of retail. This diverse group of leaders will share their experiences and insights, offering invaluable perspectives on the ever-evolving landscape of the retail industry.

Who:

Kate Ancketill, Founder and CEO, GDR Creative Intelligence
Gina Drosos, CEO, Signet Jewelers (Pencil press only)
Michelle Gass, President, Levi Strauss & Co.
Arianna Huffington, Founder and CEO, Thrive Global (Pencil press only)
Kyle Leahy, CEO, Glossier
Stephanie Linnartz, President and CEO, Under Armour
Shay Mitchell, Founder and Chief Brand Officer, BÉIS Travel
Brieane Olson, CEO, Pacsun
Martha Stewart, Founder, Martha Stewart Living Omnimedia (Pencil press only)
Carla Vernón, CEO, The Honest Company (Pencil press only)

See a full list of speakers here.


'Rapidly increasing' COVID-19 subvariant JN.1 dominating the Northeast
The
rapidly growing JN.1 coronavirus subvariant is now responsible for approximately one-third of new COVID-19 infections in the Northeast U.S., compared to about 20% of new infections across the country as a whole.

While
the public health risk remains low, studies from Columbia University and in China suggest the subvariant is escaping many people's immunity, and could lead to another wave of infections, reports CNN. nydailynews.com


RetailWire Discussion: Are Layoffs Worth the Trouble?

New bill would require Chick-fil-A to be open on Sundays



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How the VF Corporation Cyberattack Could Impact the Holidays
Vans and North Face Christmas presents might not arrive in time for the holiday

VF Corporation said the disruption has affected its ability to to fulfill e-commerce orders.

A cyberattack is
wreaking havoc on footwear and apparel company VF Corporation as the holiday shopping season reaches its peak.

The owner of brands, including Vans, The North Face, Timberland, and Dickies, notified investors Monday about "unauthorized occurrences" on its computer network in which an attacker encrypted some systems and stole data.

"Consumers are able to place orders on most of the brand e-commerce sites globally, however,
the Company's ability to fulfill orders is currently impacted," the company said. It's unlikely that orders will be flown out individually via helicopter, as The North Face recently did in a viral marketing stunt.

VF added that
the incident continues to have a "material impact" on its operations as it works to contain the damage.

The incident follows an already painful quarter for the company, marked by activist investor pressure, a round of layoffs of 500 workers, a $300 million cost-cutting plan, and the delay of a hoped-for sales turnaround.

The company said it does not know yet what
impact this episode will have on its financial situation. businessinsider.com


DOJ's Ransomware Crackdown Continues
US Gov Disrupts BlackCat Ransomware Operation; FBI Releases Decryption Tool

The US government announced the disruption of the notorious BlackCat ransomware-as-a-service operation & released a decryption tool to help orgs recover hijacked data.

AdvertisementThe US government on Tuesday announced the disruption of the notorious BlackCat ransomware-as-a-service operation and released a decryption tool to help organizations recover hijacked data.

The Justice Department said the disruption of BlackCat, also called ALPHV or Noberus, included
website takedowns and a new FBI decryption tool to help hundreds of organizations retrieve and restore data.

The agency said the FBI decryptor has been used by dozens of victims in the United States and internationally, saving ransom demands totaling approximately $68 million.

"With a decryption tool provided by the FBI to hundreds of ransomware victims worldwide, businesses and schools were able to reopen, and health care and emergency services were able to come back online.
We will continue to prioritize disruptions and place victims at the center of our strategy to dismantle the ecosystem fueling cybercrime," the agency said. securityweek.com


Zoom Creates Vulnerability Ranking
Will Putting a Dollar Value on Vulnerabilities Help Prioritize Them?

Zoom's Vulnerability Impact Scoring System calculates the impact of a vulnerability to assign a cash payout for bugs, leading hackers to prioritize more severe flaws. Can it do the same for companies?

When video conferencing service Zoom searched for a better way to assign a severity to vulnerabilities found during bug bounty programs, the company's security team could not find a suitable approach: The popular
Common Vulnerability Scoring System (CVSS) was too subjective, and the Exploit Prediction Scoring System (EPSS) was too focused on the probability of exploitation.

The company decided to create its own - the
Vulnerability Impact Scoring System, or VISS - and publicly released the specification for the rankings in a calculator on its site. The scoring system helps both Zoom and any vulnerability researcher calculate the potential risks of a vulnerability, and thus the potential rewards, leading to a greater focus on critical and high severity vulnerabilities and less focus on medium and low severity, says Roy Davis, security manager at Zoom. darkreading.com


81% of companies had malware, phishing and password attacks in 2023
Mobile device safety was analyzed in a recent report by Verizon. According to the report,
81% of organizations faced malware, phishing and password attacks last year which were mainly targeted at users.

Sixty-two percent of companies suffered a security breach connected to remote working, and 74% of all breaches include the human element. Malware showed up in 40% of breaches.

Eighty percent of phishing sites target mobile devices specifically or are designed to function both on desktop and mobile. Meanwhile, the average user is six to 10 times more likely to fall for SMS phishing attacks than email-based attacks.

Read the full report here. securitymagazine.com


Microsoft Outlook Zero-Click Security Flaws Triggered by Sound File

State-linked cyber actors behind SolarWinds plant seeds for new malicious campaign


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Canada's Theft Surge Continues - Much Like the U.S.
Winnipeg police targeting shoplifters after retail thefts spike 44% year-over-year

Officers have arrested 151 suspected shoplifters since start of November

Winnipeg police are stepping up efforts to curb shoplifting after seeing
a spike in retail theft during the first eight months of the year.

Police responded to
3745 incidents of shoplifting from January to August, a 44 per cent increase compared with the same time period in 2022, officials said at a news conference Monday.

However, more concerning is that
these thieves are becoming more brazen and sometimes violent, said Insp. Jennifer McKinnon with the Winnipeg Police Service. "The day of hiding an item in your jacket or bag and slipping out of the store unnoticed are long gone," she said.

"We see suspects
brazenly enter stores, taking items with no efforts to conceal them and brandishing a weapon at employees, security and any customers that are in their way."

In response, the police service has been
partnering with the local business community and Retail Council of Canada since the start of November to conduct focused enforcement and prevention. So far, 151 people have been arrested in connection with the initiative, McKinnon said.

Last week alone, officers arrested 15 people suspected of shoplifting at Polo Park Shopping Centre and recovered more than $6,000 worth of stolen property.

They also
arrested 10 people at Kildonan Crossing Shopping Centre for shoplifting and recovered more than $2,300 worth of goods, McKinnon said. cbc.ca


Businesses React to Crime Surge
Winnipeg business owner says she's leaving Osborne Village due to lack of customers, safety
While Zhao says she loved doing business in the Village, where loyal customers showed strong support during the pandemic, she has noticed a change in the neighbourhood over the last year.
There have been people doing drugs, starting fires and sleeping outside near her store.

Unique Bunny's farewell to Osborne Village comes after
Winnipeg police announced increased efforts on Tuesday to curb shoplifting, as retail theft in the city spiked by 44 per cent during the first eight months of 2023 when compared to the same period last year.

The police service said it partnered with the local business community and Retail Council of Canada since the start of November to conduct
focused enforcement and prevent people from brazenly stealing items in bulk with an intent to resell them.

Zhao says she has also heard from long-term customers who told her they were driving to her store on Pembina, instead of the Osborne location, because
they didn't feel safe walking in the area and had nowhere to park their vehicles. cbc.ca


Canadian Grocers Under Pressure to Sign Code of Conduct & Stabilize Prices
All grocers need to sign code of conduct for it to be successful, Metro CEO tells MPs
All major industry players need to sign on to the grocery code of conduct in order for it to be successful, said
Metro Inc. president and CEO Eric La Flèche.

La Flèche told MPs at a House of Commons agriculture
committee meeting on stabilizing food prices that Metro is willing to sign the code as it's currently drafted.

"Our team played a leading role in the development of the code. And we are convinced that the participation of all grocers and suppliers is essential to its success," he said in French on Monday (Dec. 11).

Last week, executives from
Walmart Canada and Loblaw Cos. Ltd. told the committee that they can't sign the code in its current form because they're concerned it will raise prices for consumers.

On Thursday, federal Agriculture Minister Lawrence MacAulay and Quebec Agriculture Minister Andre Lamontagne
called on all the major grocers to sign the code.

The major grocers have been under pressure from the government to help stabilize food prices. Earlier this fall, the heads of the five biggest grocery companies were summoned by the government to present their plans. canadiangrocer.com


What's behind a rise in retail crime, and what's the fix?
Businesses across Canada say more needs to be done to curb a rise in violent retail crime.

Beer, wine coming to Ontario corner stores by 2026, premier announces

Walmart Canada invests nearly $1B to modernize stores, up customer experience

Man seriously injured in Superstore parking lot shooting in Mission
A man was sent to hospital with serious injuries after being shot in a parking lot in Mission, B.C., Wednesday evening. Mounties in Mission responded to calls of gunshots fired at a vehicle around 7:30 p.m. in the parking lot.
Officers found the 41-year-old man with multiple gunshot wounds inside a parked vehicle. Footage from the scene shows a red Dodge Ram truck riddled with bullet-holes in its windshield and front passenger window. "Initial indications are that this was a targeted shooting," Mission RCMP Cpl. Harrison Mohr said. globalnews.ca


One-Man Retail Crime Wave
Winnipeg: 19 counts of theft, $20,000 in merchandise
Released from jail after serving an 11-month sentence for
a string of brazen big-box store thefts, Tyler Bickley wasted no time returning to what landed him in custody.

On Thursday, the 30-year-old Winnipeg man admitted to
walking off with more than $20,000 in merchandise during a 10-week, city-wide crime spree.

Bickley pleaded guilty to
19 counts of theft from Home Depot, Lowe's and other businesses between May 24 and Aug. 7, stealing everything from clothing to chainsaws, leaf blowers and generators. Court heard Bickley hit one Lowe's home improvement outlet eight times between June 4 and July 18.

Bickley pleaded guilty to an additional
13 counts of failing to comply with a probation order condition he not attend any Home Depot or Lowe's outlet. He will be sentenced at a later date, following the completion of a court-ordered pre-sentence report.

Bickley's one-man crime wave came just two months after he was convicted of
eight counts of theft from Home Depot and Lowe's locations between July 15 and Oct. 14, 2022. winnipegfreepress.com


Best Buy Stabbing
Police ID 2 more suspects in robbery, stabbing of off-duty cop at Best Buy in Toronto
Police have identified two more suspects and released their images in connection with a theft and stabbing that injured an off-duty officer in Toronto. The incident took place on Wednesday, just before noon, at a Best Buy in the area of McCowan Road and Progress Avenue. Officers allege three men and a woman went into a Best Buy store and attempted to leave without paying for an item.
An off-duty Toronto police officer in the store tried to prevent the four people from fleeing and was allegedly stabbed. The officer sustained serious injuries to the wrist and was transported to a hospital. Police say the suspects then loaded the item into a blue Toyota Sienna minivan, which was captured by dashcam footage that police released shortly after the incident. The 38-year-old man was later arrested but was subsequently released with no charges following an investigation. toronto.ctvnews.ca


Clothing Store Evacuated After Grenade Scare
Used clothing store in Toronto's west end briefly evacuated after grenade found inside: police
A used clothing store in Toronto's west end was briefly evacuated after a
grenade was reportedly found on the premises on Friday morning. Police say that officers were first dispatched to the store near Rogers Road and Keele Street just after 10 a.m. Roads in the area were blocked at the time while members of the Toronto police explosive disposal unit attended the scene. Just before noon police confirmed that the grenade was determined to be "inert" and that they were clearing the area. cp24.com


Sign of the times? Barrie stung by string of recent robberies

Masked suspects deploy 'chemical' while robbing downtown Calgary jewellery store

Store owner heartbroken after shoplifters take hundreds of dollars in products made

2 injured in Merrickville-Wolford armed robbery

Arrests after convenience store robbed at knifepoint

Barrie convenience store robbed by armed man in Batman mask

Man arrested following armed robbery in downtown Toronto


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E-Commerce Retailers Prepare for Holiday Flood of Returns
Are retailers ready for peak returns season?

E-commerce has surged at the end of the year, which could mean that more people than ever will bring back their purchases.

Despite tight budgets and wariness about the economy, U.S. consumers have come through for retailers in 2023, and that has continued into the all-important fourth quarter. Even with some holiday promotions moving into October, Black Friday and Cyber Monday helped push November retail sales up nearly 6% compared to last year.

But much of that will inevitably be undone.
With retail sales come returns, and that's always been especially true at the holidays. Last year, the National Retail Federation pegged retail's return rate at 16.5%, or about $816 billion worth of merchandise, while at the holidays it was projected at close to 18% or nearly $171 billion.

That may be even worse this year. In September, returns logistics platform goTRG found that half of retailers were finding returns to be a "severe problem," especially during the holiday season - way up from the 2% who thought so the year before. This year, returns platform Optoro, using NRF and its own data, expects
$173 billion in goods to be returned between Thanksgiving and the end of January. Just a day or two after Cyber Monday, nearly a quarter of shoppers had already returned or planned to return at least one of those purchases, according to data management firm Syndigo.

"
Returns peak is upon us," Optoro CEO Amena Ali said by video conference call. "And we're seeing a very robust return season this year. That's partially because e-commerce as a category continues to go up."

Returns mean not just lost sales, but also headaches, losses and costs, starting with the fact that returned merchandise often can't be resold at full price, if it can be resold at all. Last year, nearly 44% of retailers surveyed by the NRF said they would hire more staff to handle returns during the holidays. The expenses tied to dealing with the logistics of returns often surpasses an item's worth, to the point where 59% of retailers have customers just keep some items; about 27% have decided that applies to anything priced $20 or less, according to goTRG.  retaildive.com

   RELATED: Study: Online returns could exceed $80 billion this holiday season


The Rise of Online 'Everything Stores'
Has online shopping left us in a desperate race to the bottom?

Low-cost, low-quality 'everything' stores such as Temu, Shein and Amazon make buying stuff easier than ever - but it comes at a cost

These days, it feels as if everything on the internet is optimised for shopping.
The rise of low-cost, low-quality "everything stores" such as Amazon, Temu and Shein makes it seem that buying products has never been easier. It's too easy, in fact, as Amanda Mull writes in an essay for the Atlantic on how the internet enables impulse shopping. Retailers have reduced the friction of checking out so effectively that by the time you're second-guessing, say, your late-night pet toy order, the money has left your account and something called a "cat donut tunnel" is already on its way. Plus, website cookies mean that the item you merely glanced at one morning ends up following you across the internet - and into sponsored posts on your Instagram feed.

The launch of TikTok Shop in September introduced yet another "everything store" to the world, and now
they're all fighting for your attention through marketing messages and discounts. (After Indonesia regulated shopping on social media platforms, last week TikTok announced it is planning to invest $1.5bn in an Indonesian e-commerce company.)

Shopping is
no longer something you take the time to do, but something the internet wants you to be doing at any given moment. theguardian.com


When do I have to order online on Walmart or Amazon to guarantee my package arrives before Christmas?

Amazon to vacate another downtown Seattle tower


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Waukesha, WI: Update: Romanian man charged in alleged retail theft spree faces deportation
The Romanian family accused of a retail theft spree at
Kohl's stores in 7 states appeared in Waukesha County Circuit Court on Monday. Gabriela, Alexei and Danut Constantin have a hearing scheduled for Feb. 5. According to online court records, Danut's attorney said Danut will more than likely be deported sometime in the coming weeks, and based on that he is asking that the $35,000 cash bail on deposit be refunded to the poster. The court will address that issue on Feb. 5 if Danut is deported. Gabriela Constantin, 18, was charged in August in Waukesha County Circuit Court with three counts of felony retail theft. In October a misdemeanor charge of shoplifting after she allegedly tried stealing $$258 in jewelry from a Sussex Kohl's store on Aug. 9. The man with her, her brother Andrei, 17, also allegedly tried stealing some clothing items but returned them when confronted by a store employee, the complaint said. It added the two entered the store carrying red and white gift bags, placed items in them and tried to leave. Gabriela's father, Danut, 35, was charged with one count of felony retail theft. Another family member, Alexei Constantin, 17, also was later charged in adult court with three counts of felony retail theft. Police later searched the vehicle, a gray minivan law enforcement believed was used in committing thefts across the country, and found various items of jewelry with Kohl's tags still on them and found bags matching the ones the duo carried at the Sussex store, the complaint said. Those charges came after thefts were reported at Kohl's stores in Delafield, Brookfield and Muskego, all occurring the same date, Aug. 9, as the Sussex matter. A loss prevention supervisor from Kohl's said the family was a well-organized group that has been active at Kohl's stores nationwide, providing files showing the same suspects involved in thefts in Massachusetts, Connecticut, Pennsylvania, Missouri, Illinois and Indiana totaling over $36,000, the complaint said gmtoday.com


Madison County, IL: New charges for suspects in Madison County armed robberies
A St. Louis woman,
already in jail for an armed robbery at a Best Buy store, is facing new charges for burglary and car theft. A co-defendant was also charged in connection with the crime spree. Investigators with the Wood River and Glen Carbon police departments, along with law enforcement agencies in the Metro East, central Illinois, and Missouri, collaborated on the case, resulting in the news charges. According to court documents, Jakiaya McCoy entered two car dealerships on Monday, Nov. 20, 2023, with the intent to commit theft. She was in possession of two vehicles-a 2018 Chrysler 300 and a 2013 Kia Optima-knowing both had been stolen. The robbery at the Best Buy happened later that week, on Thursday, Nov. 23. McCoy and Angel Crosby were arrested, along with a 12-year-old boy and a 17-year-old boy, in the Granite City area following a brief police pursuit. The Madison County State's Attorney's Office charged McCoy, 20, with armed robbery for the Best Buy crime, as well as burglary and vehicle theft.  fox2now.com


Memphis, TN: Approx. $3,400 in toys stolen from Memphis Walmart
The Memphis Police Department is searching for a trio who they say shoplifted approximately $3,400 worth of toys from a local Walmart. Police say on Sunday, December 10, two women and a man walked into the store located at 6727 Raleigh Lagrange Road, loaded their shopping carts with children's toys, and then walked out without paying. The suspects were captured on surveillance cameras. No arrests have been made. 
actionnews5.com


Roseville, CA: Attempted Roseville Galleria theft results in crash on Highway 65
The Roseville Police Department successfully conducted several more arrests under Operation Grinch as police continue to monitor the city's numerous retail locations. On Saturday evening, officers made arrests in the Galleria area of the city after making contact with two separate groups of suspected retail thieves. The first two suspected thieves were discovered by loss prevention team members at a Target on Fairway Drive, who then notified law enforcement. Officers then monitored
the pair as they filled two storage bins with Target merchandise before leaving the store without paying. The two suspects were met by officers upon exiting the store and were arrested. Just a few miles from the Target, officers were monitoring another pair of suspected retail thieves at the Galleria Mall. One of the suspects fled from the Lululemon store with stolen merchandise while leaving behind his suspected accomplice. The suspect then entered into a vehicle and fled from police as officers attempted to conduct a traffic stop. The pursuit entered nearby Highway 65 where the suspect began throwing suspected stolen items out of the vehicle. The suspect driver then tried to off-road onto the shoulder of Highway 65 and Pleasant Grove Boulevard before crashing the vehicle. They were ultimately arrested.  fox40.com


Harris County, TX: 3 men accused of stealing computers from Walmart
Three men are facing charges in connection with a theft that occurred in Harris County over the weekend, officials said. According to Mark Herman with the Harris County Constable Precinct 4 Office, deputies were called out to the Walmart located in the 21100 block of Kuykendahl Road in reference to a theft. When deputies arrived, store employees reported that three male suspects stole three CPU computers and fled the scene in a vehicle. Officials said they were able to locate the suspect vehicle and
recovered the stolen desktop CPU's, valued at $700 each fox26houston.com


Hammond, LA Theft suspects cut power to Dollar General store, push merchandise out Receiving doors
The Tangipahoa Parish Sheriff's Office is searching for a trio of suspects who are accused of cutting the power to a store then stealing a cart full of merchandise. The case is the latest on to roll on the Wheel of Justice. According to the sheriff's office, the crime happened a little before 7:30 at night on Dec. 13. Deputies say two men entered the Dollar General Store on Pumpkin Center Road and began to fill a basket with merchandise. They say moments later, a third man entered the store and the trio systematically cut the power and exited out the rear receiving doors without paying for the items. 
wgno.com


East Lampeter Township, PA: Suspect stole $3,000 worth of sunglasses from Sunglass Hut / Tanger Outlet store
 




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Shootings & Deaths


Fort Worth, TX: Update: Police release body camera video of shootout with Sunbelt Rentals burglary suspect
Fort Worth police released video showing parts of a shootout with a burglary suspect that ended with the suspect taking his own life. On Tuesday, Dec. 12, officers were called to N. Beach Street on a call for a burglary at a business. Police say they spotted a man with a backpack on the business' property just after 9 p.m. The 35-year-old suspect told officers his name was Shane Miller and that he was a veteran. "You got any weapons on you?" an officer says in body camera video. "No sir," replies Miller. Body camera video shows Miller suddenly taking off running. One officer fired a Taser at Miller, but missed.
Miller then pulled a handgun from his waistband and began to open fire, according to police. Three officers fired shots at the suspect during the footchase in the area of many businesses. "It was a run and gun battle, basically," said Fort Worth Police Chief Neil Noakes. "They were put in a position where they needed to protect themselves." The officers' adrenaline escalates as they return fire, yelling at one another to watch out for innocent civilians or vehicles. The suspect eventually got away and officers swarmed the area. Miller was on the service road on the north side of Hwy 121 when he trip and falls near a drainage area. Video from a nearby camera shows he then sat up and immediately shot himself in the head. Miller was later declared dead at the hospital fox4news.com


Brooklyn, NY: Update: Laundromat owner shot to death in robbery was dad of 3 children
His name was Money Perkins, but if you ask people in a Brooklyn neighborhood, his laundromat business was not all about making money. "If we didn't have soap, he provided it. If you ran out, he didn't worry about things like that. If you left, he would put the money in the machine. He provided free bags. He just did a lot. He did everything he could do. He helped you to your car," said East Flatbush resident Priscilla Sherrod. The 37-year-old entrepreneur known for his kindness was shot and killed just before 6 p.m. on Dec. 1 inside his laundromat on Clarendon Road. The violent robbery was caught on a surveillance camera, but the group of men involved have not been caught.  pix11.com


Texas man arrested after dead body found inside car at Jack in the Box
A driver was arrested after police found a dead body in the passenger seat of his car at a North Texas Jack in the Box on Saturday, December 16. From the investigation,
police believe a pedestrian was struck and went through the car's windshield and into the passenger seat of the vehicle. The driver - who reportedly continued on his journey for 38 miles before arriving at the fast food restaurant - claimed he believed he'd hit an animal. Police in White Settlement, a northwestern suburb of Fort Worth, received a call regarding a driver who appeared to be slumped over their steering wheel in the parking lot of a local Jack in the Box restaurant around 11 p.m. on Saturday, according to a news release from WSPD. The caller also reported that the grey Kia Forte had extensive damage to its front hood and windshield. Officers arrived and found what appeared to be a human body with no signs of life in the front passenger seat, according to the release. The authorities immediately detained the driver, 31-year-old Nester Lujuan Flores of Arlington, who they say was intoxicated mysanantonio.com



Austin, TX: 1 shot at Barton Creek Square Mall in Austin; no suspect in custody
One person was shot at Barton Creek Square Mall in Austin on Saturday afternoon, according to the Austin Police Department. There is no suspect in custody at this time, according to police. APD says the call came in at 4:43 p.m. on Saturday. Police say the shooting occurred in the area between the AMC movie theater and the Cheesecake Factory inside the mall; that area is closed off as police conduct their investigation.
The victim was taken to a local hospital with non-life threatening injuries.  fox4news.com


Fort Mitchell, KY: 1 shot outside Kroger Tuesday morning
Northern Kentucky law enforcement is investigating a shooting at a Kroger in Fort Mitchell. In a post on Facebook, Fort Mitchell police say they are investigating a shooting that happened in the parking lot and say there is no active threat. It appears there was an argument involving a handful of people at the Kroger Fuel Center, which is next to I-71/75 on Dixie Highway in Ft. Mitchell. The city's police chief says someone pulled a gun and fired a shot, injuring one of the people involved. That person is now being treated at UC Medical Center. Chief Rob Nader says the argument may have involved a stolen car.  wlwt.com


Fort Wayne, IN: FWPD investigating after several shots fired in West State Plaza lot Monday
Leaders with the Fort Wayne Police Department (FWPD) say they are investigating after several shots were fired in the West State Plaza parking lot Monday afternoon. Police say multiple residents called 911 and reported hearing several shots fired in the plaza, near Dollar Tree, around 1:30 p.m. Officers say they believe drivers in two different vehicles fired shots at each other in the parking lot before taking off. No injuries were reported in the incident, police say. Investigators say they are combing through witness accounts and surveillance video to piece together what happened.  21alivenews.com


San Antonio teenager shot in attempted robbery outside Denny's
A reported teenage brawl outside a Denny's on the Westside ended in shots fired and one teenage girl taken to a local hospital, according to early reports from the San Antonio Police Department. A young girl was transported to a local hospital after the shooting.  mysanantonio.com


Hartford, CT: Violent, career criminal gets 32 years in prison for brutal fatal robbery of jewelry store
 



Robberies, Incidents & Thefts


Flagler County, FL: Deputies are on the hunt for a Florida man who was caught on camera walking out of a Walmart with the cash register
According to a post to X (formerly Twitter) by the Flagler County Sheriff's Office, the man was seen on surveillance camera footage at about 8:25 p.m. Dec. 10 taking the cash box out of a register and then made his way out of the store with the box under his arm. Deputies shared an image of the man wearing a red shirt holding the cash register by the store's doors.  themessenger.com



Richmond, KY: Man hospitalized after stabbing himself at Richmond Walmart
A man is in recovery after stabbing himself at Walmart on Sunday. Chief Rodney Richardson said the man was attempting to buy a gun late Sunday night. However, the employee denied the man's request due to his "erratic behavior." Richmond Police said he then grabbed a knife from the shelf, went into the bathroom, and began to cut himself. Authorities believe the man was going through a mental health crisis. The victim was taken to a nearby hospital and is in stable condition.  fox56news.com


Detroit, MI: Caught in Ferndale, serial 7-Eleven Armed Robbery suspect to stand trial
A man charged with two armed robberies at 7-Eleven stores in Ferndale, and a suspect in four similar robberies in nearby cities, was ordered to stand trial Monday. Rayshawn Sealy, 24, waived his right to a preliminary examination in Ferndale 43rd District Court and bound over for trial in Oakland Circuit Court. Sealy was also ordered to trial last week for 7-Eleven robberies in Royal Oak and Madison Heights, according to court records, and is charged in Macomb County with a seventh armed robbery at one of the stores in Warren near Nine Mile and Ryan roads dailytribune.com


Tilden Township, PA: Apple products thieves followed victim from Pa. mall to Walmart parking lot before robbery

South Dakota: 'We've had to pick up our game,' warns Ace Hardware owner over extreme new anti-theft measures as crime explodes

 

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C-Store - Temple, TX - Armed Robbery
C-Store - San Diego, CA - Armed Robbery
C-Store - Rochester, NY - Robbery
C-Store - Marion, SC - Robbery
C-Store - Raliegh, MC - Armed Robbery
Dollar - Hammond, LA - Robbery
Dollar - Marion, SC - Robbery
Eyewear - Lancaster, PA - Robbery
Restaurant - San Antonio, TX - Armed Robbery / Denny's
Restaurant - Biddeford, ME - Armed Robbery
Restaurant - Indianapolis, IN - Burglary
Restaurant - Indianapolis, IN - Burglary
Restaurant - Akron, OH - Armed Robbery
Restaurant - Akron, OH - Armed Robbery
Restaurant - Indianapolis, IN - Burglary
Shoes - Tulsa, OK - Robbery
Walgreens - Alton, IL - Robbery
Walmart - Flagler County, FL - Robbery
Walmart - Memphis, TN - Robbery
Walmart - Harris County, TX - Robbery
Walmart - Kosciusko, MS - Robbery                  

 

Daily Totals:
• 18 robberies
• 3 burglaries
• 0 shootings
• 0 killed



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Sometimes you have to lose in order to win long term. Picking your battles is an art that many never acquire, but those that do are usually two steps ahead of you. So while the loss may seem to set you back, regroup and focus two steps ahead because that's where the winner of the last battle is. And remember always lose with dignity and win with humility.


Just a Thought,
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