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 11/19/24

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Samuel "Bo" White, LPC promoted to Sr. Regional Asset Protection Manager for Nordstrom

Samuel has been with Nordstrom for more than three years, starting with the company in 2021. Before his promotion to Sr. Regional Asset Protection Manager, he served as Regional Asset Protection Manager - South East. Prior to Nordstrom, he served as Sr. Regional LP & Safety for Office Depot. Earlier in his career, he spent more than 14 years with Lowe's Companies in various LP roles. Congratulations, Samuel!


See All the LP Executives 'Moving Up' Here  |  Submit Your New Corporate Hires/Promotions or New Position

 

 

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New Interface Report Reveals Top Security Risks for U.S. Retail Chains

Cutting-edge technologies like video verification and voice-down commands demonstrate significant impact in reducing security incidents and enhancing store safety

St. Louis, MO (November 19, 2024) - Interface Systems, a leading managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, has released its 2024 State of Remote Video Monitoring in Retail Chains report. The detailed study analyzed over 2 million monitoring requests across 4,156 retail locations in the United States from September 2023 to August 2024.

Offering valuable insights to strengthen store security and protect employees, the report provides an overview of the critical challenges faced by retailers. It highlights the peak times for security incidents, the importance of interactive monitoring, and the effectiveness of advanced technologies such as video verification and voice-down commands.

"This report underscores the critical role that data-driven security strategies play in safeguarding retail environments. By leveraging interactive monitoring solutions, retail chains can effectively mitigate risks, reduce false alarms, and ensure a safer experience for both employees and customers," said Brent Duncan, CEO of Interface Systems

Key findings include:

Theft, Disturbances, and Loitering Dominate Security Incidents

The report identifies theft, disturbances, and loitering as the most common security threats in retail locations. Loitering incidents, in particular, led to the highest rate of police dispatches at 65.8%.

Critical Times for Store Security

The data reveals that peak security risks occur during store closing times, particularly between 5:00 p.m. and 8:00 p.m. when dispatch rates are the highest. Early morning and late-night hours see minimal incidents, indicating a reduced need for escalation during these times.

Effectiveness of Video Verification and Voice-Down Commands

Stores utilizing video verification saw a 97% reduction in false alarms, significantly minimizing unnecessary dispatches and associated penalties. Voice-down interventions proved to be a highly effective deterrent, resolving over 99.86% of incidents without requiring police involvement, reinforcing the value of real-time audio deterrence.

Impact of Interactive Monitoring Solutions

The deployment of interactive monitoring solutions has proven to be effective in enhancing security and employee confidence. By providing real-time access to remote security professionals, stores can efficiently manage incidents, especially during high-risk periods like store closings.

Tyson Johns, SVP of Security Monitoring Operations at Interface Systems, emphasized, "Our data reveals actionable patterns that retail chains can leverage to deploy more effective loss prevention strategies. The significant reduction in police dispatches through our interactive monitoring solutions demonstrates the power of technology in maintaining a secure environment."

For more information and to access the full report, visit: https://interfacesystems.com/state-of-remote-video-monitoring-retail/

 



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The U.S. Crime Surge
The Retail Impact


Technology & Relationships Can Boost Security & Fight Retail Crime
Ask the Expert: Enhancing Retail Security through Collaboration & Technology

By James Stark, Segment Development Manager for Retail at Axis Communications

Leveraging technology and fostering strong partnerships, convenience stores and gas stations can enhance security measures.

In the evolving landscape of Canadian convenience stores and gas station retail, effective crime prevention requires a robust and collaborative approach that transcends individual store boundaries. With the heightened risk of theft, vandalism, and organized crime, these retailers must adopt strategies that engage the wider community, including neighboring businesses, law enforcement, and security services. By leveraging technology and fostering strong partnerships, convenience store and gas station retailers can enhance their security measures and mitigate crime.

The Importance of Community Collaboration

In Canada, organized crime often spans multiple locations and jurisdictions, requiring businesses to work together to tackle common threats. Retailers can collaborate with each other, as well as with law enforcement agencies, to share intelligence and coordinate efforts. Initiatives similar to the U.S.-based Coalition of Law Enforcement and Retail (C.L.E.A.R.) or the UK's Pegasus program can inspire similar collaborative models in Canada, fostering closer ties between the private sector and law enforcement in the fight against retail crime.

Leveraging Technology for Enhanced Security

At the heart of effective community collaboration is the ability to share and analyze information in real time. Technology plays a pivotal role in enabling convenience stores and gas stations to integrate their security operations with broader community efforts. Security Operations Centres (SOCs) and Real-Time Crime Centres (RTCCs), which are already prevalent in other regions, offer promising solutions for Canadian retailers to enhance security through technological integration.

Security Operations Centres (SOCs)

SOCs are private security hubs that help retailers monitor threats in real time. For Canadian convenience stores and gas stations, SOCs provide proactive threat detection, incident logging, and forensic analysis. They can monitor security cameras, analyze visual data, and offer real-time situational awareness, helping store owners react quickly to criminal activities. By leveraging the power of SOCs, retailers can not only reduce response times but also store and share critical security information with law enforcement.

Real-Time Crime Centres (RTCCs) - Video Management Systems and Data Sharing - The Financial Impact of Retail Crime in Canada - Building a Collaborative Future: ccentral.ca


'Stop the Lift'
How Bellevue, Wash. plans to lower shoplifting during the holidays
The Bellevue Police Department has launched the "Stop the Lift" campaign as a way to tackle shoplifting during the holiday season with partnerships with local stores, community engagement and proactive measures.

This year, police will partner with local stores across the city to reduce instances of shoplifting, which has risen about 9% when compared to 2023.

"Retail theft is Bellevue's most common crime, and the Bellevue Police Department is committed to working with local retailers to find solutions that deliver a safer and more secure retail environment for all," said Wendell Shirley, Chief of the Bellevue Police Department. "Suspects sometimes go to great lengths to shoplift - even resorting to threats and violence. In Bellevue, there is a zero tolerance for this behavior."

Police attribute a 90% drop in large-scale thefts at LuLuLemon across western Washington to holding those who commit organized retail theft accountable.

With 37% of all crimes in Bellevue being related to retail theft, the Bellevue police will focus on strengthening their relationships with the community and enhancing their visibility in the area.

They plan to hold "Coffee with a Cop" events at retail stores, actively engage with community members, conduct online crime prevention initiatives, and increase patrols in key areas such as Bellevue Square and Factoria Mall. yahoo.com


Could Accidental Theft Lead to Criminal Charges?
Criminal defense lawyer explains why you should avoid using self-checkouts in stores

Even if you can prove you didn't steal anything and get the charges dismissed, the process can be time-consuming and pricey.

Jernigan explained that as a criminal defense attorney, she has seen three categories of individuals charged with theft after using the self-checkout option at the store: those who are intentionally stealing, people who made a real mistake and missed an item and others who didn't take anything at all.

She went on to share that since people in the first category have become extremely competent at stealing via self-checkout, their crimes are almost impossible to identify. As a result, asset protection at big box stores is now less sympathetic to people who did not intend to steal and has begun targeting consumers who legitimately purchased an item when the business eventually realizes they are short on inventory.

Despite having no intent to steal, customers who miss an item while checking out are charged, Jernigan claims, because "big-box businesses aren't going to spend their time and resources trying to figure out if you did it on purpose." She went on to explain how those in the third group are the "truly innocent," where "most of these are not getting charged day of." Instead, they will face charges later if someone in the store's asset protection department performs an inventory count or quality control check and "later comes up short." scoop.upworthy.com


US Retailers Continue To Backtrack on Self-Checkout, Shoplifting Soars to Record Levels in England and Wales

New 2025 Changes To Walmart Security Could Be Coming To Wisconsin
 



Retailers Brace for Trump's Tariffs
Yeti, E.l.f. Beauty and others prep supply chains for Trump tariffs

From grill makers to beauty brands, companies of all kinds are firming up their plans for potentially higher tariffs under President-elect Donald Trump.

Overall, there is no one-size-fits-all approach to mitigate expanded tariffs. Read on to see what measures five companies are taking to keep their supply chains steady during Trump's second term.

Traeger - To whatever extent tariffs impact Traeger's sourcing locations, the company will work with manufacturers to improve efficiency and "figure out how we can share in those tariffs," Andrus said. It could also lead Traeger to pass on added costs to customers.

Yeti - Changing prices is potentially an option to offset additional tariffs, McMullen said. The company is also pushing to expand its manufacturing footprint beyond China, launching production at its second drinkware facility outside the country in Q3.

Fortune Brands Innovations - Fortune Brands Innovations will continue to use a combination of primary and secondary sourcing options to manage tariff risks, CEO Nicholas Fink said on the home and security products maker's Nov. 6 earnings call.

Crown Crafts - Not all businesses are paring back their reliance on China. Crown Crafts, an infant and toddler products company, is still firmly tied to the country even as tariff risks loom, CEO Olivia Elliott said on a Nov. 12 earnings call.

E.l.f. Beauty - "We certainly have run a number of scenarios for potential tariffs and I think still too early to tell what level those may come in," Fields said. "But we have a playbook and we have a number of levers at our disposal."  retaildive.com


Another Retailer Cracks Down on Returns
REI changes policy to stop serial returners

The outdoor gear cooperative said other tactics to curb the misuse of its returns policy by a small number of members were ineffective.

REI is now not accepting returns from a "small subset" of its members who have repeatedly abused its return policies, the company confirmed to Retail Dive via email.

Members have up to one year to return most items, while nonmembers have 90 days. The company may accept a return without a receipt if it was purchased using a membership.

However, according to REI, a limited number of people have abused the company's return policy. That group had an average return rate of 79%. They returned $2,400 worth of gear in the past year and $1,400 of that product was used, a spokesperson said. As a result, while those members may still shop at REI, the company said they will no longer be allowed to make any returns or exchanges.  retaildive.com


Another Month of Better-Than-Expect Retail Sales
Solid US retail sales in October underscore economy's resilience
U.S. retail sales increased slightly more than expected in October - ticking up by 0.4% - as households boosted purchases of motor vehicles and electronic goods, suggesting the economy kicked off the fourth quarter on a strong note.

The fairly upbeat sales report on Friday, which was accompanied by sharp upward revisions to September's data, together with news of a rebound in import prices last month, prompted traders to pare back expectations that the Federal Reserve would cut interest rates in December. Fed Chair Jerome Powell said on Thursday "the economy is not sending any signals that we need to be in a hurry to lower rates." reuters.com


Workplace Safety Is Job One

Auction of struggling San Francisco Centre mall postponed


Last week's #1 article --

Top 11 most dangerous cities in the US
 




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New Tag Recirculation Program Launched by Prosegur and Pact Retail Accessories, Promising to Make EAS Programs More Efficient and Help Retailers Reach their ESG Goals


DEERFIELD BEACH, Fla. (October 21, 2024) - Prosegur Security, a global leader in security technology, has formed a new partnership with Pact Retail Accessories, a global leader in sustainability solutions, to launch a new EAS tag recirculation program for U.S. retailers. The program aims to help retailers make their electronic article surveillance (EAS) program more efficient, protect more merchandise from shoplifting, reduce plastic waste, and help retailers achieve their ESG (Environmental, Social and corporate Governance) goals more easily.

"Our new EAS recirculation program will enable retailers to reuse their EAS tags more easily and efficiently by having them quickly move used tags from the point of sale at the retail store back to the point of manufacture overseas or distribution center in the U.S.," said Matt Sack, CEO of Prosegur's global retail business unit. "This next-level source tagging will enable retailers to extend the lifespan of their tags, maximizing their investment into EAS and reducing costs as well as reducing plastic waste."

Rather than having the retail associates sort, inspect and reapply tags to new merchandise in the store, the new program will allow store associates to simply place removed tags, pins and lanyards in a box without the need to sort them, and ship the box back to Prosegur and Pact's sorting facilities. The tags, pins and lanyards are sorted, inspected, cleaned, and repackaged, then shipped quickly to the manufacturer (or the retailer's distribution facility) anywhere in the world to be reapplied on new merchandise. When the new merchandise arrives at the retail location, the tags are already on and can be placed on the sales floor more quickly.

"The EAS tag recirculation program eliminates the need for store associates to sort and reapply tags, thus freeing up their time for more productive tasks like serving shoppers," said Nancy Justice, SVP, North America, Pact Retail Accessories. "The program also helps to extend the life of EAS tags, reducing the need to buy new tags. And, because new merchandise then arrives to stores already tagged at the source, this can ensure that all stores have properly protected merchandise, reducing the problems that can stem from non-compliance by individual stores with the LP rules and guidelines."

According to Sack and Justice, by extending the lifespan of an average EAS tag, Prosegur and Pact Retail Accessories will help retailers reduce the amount of plastics ending up in landfills. This also helps retailers achieve their ESG goals.

More information about this new program can be obtained at both Prosegur's & Pact Retail Accessories websites respectively.


 

 

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Retail Cyberattack Impact
Week after 'cybersecurity issue' hits Hannaford stores, website & to go service still down
More than a week after Hannaford supermarkets were impacted by a cybersecurity incident, many of the grocer's online services remain down.

The incident was first reported last Wednesday when Hannaford said some stores and pharmacies were experiencing a "network issue". Two days later the chain's parent company, Netherlands-based Ahold Delhaize, confirmed it had detected a "cybersecurity issue" within its US network and took some systems offline to protect them.

While the supermarket chain said stores have remained open while they work to fix the problem, online services like Hannaford's website, its app and "To Go" ordering system have been unavailable.

Hannaford's last update to customers was posted on Facebook last Friday where they said "recovery efforts are still underway" and that they apologize for the inconvenience this incident has caused.

However, it remains unclear how much longer the online services will remain unavailable and what the wider impact of this cybersecurity situation may be. wgme.com


Targeting Cybersecurity Teams?
Controversial United Nations Treaty May Criminalize Cybersecurity Teams

The United Nations Cybercrime Treaty, despite good intentions, is moving forward with significant security and privacy concerns.

AdvertisementThe United Nations Cybercrime Treaty has entered the final route and is moving to a General Assembly vote with the U.S. and the UK supporting the draft.

However, the treaty has been controversial, raising concerns around security and individual privacy abuses - and does not seem to distinguish between threat actors and ethical hackers.

Techopedia polls security experts to explain what the United Nations Cybercrime Treaty means and its ramifications across the world - is the treaty a well-intentioned backfire?

On November 12, Recorded Future reported that the United Nations cybercrime treaty had cleared final hurdles and was heading to a full vote. After the draft of the treaty (PDF) was approved, U.S. officials recognized that several countries still have concerns over how the treaty could lead to human rights violations, surveillance, harassment of tech employees, and infringement on individuals' privacies.

Shrier called for governments worldwide to pass domestic laws to act as safeguards and strong protections that mitigate any risks within the treaty. techopedia.com


Disclosing Security Vulnerabilities
Microsoft revamps how it will disclose vulnerabilities

The company said the additional disclosure method using the Common Security Advisory Framework will help organizations better prioritize CVEs.

Microsoft will disclose vulnerabilities under the Common Security Advisory Framework, a move designed to help customers respond and remediate CVEs in a more efficient manner, the company said this week.

CSAF is a format that is machine readable, which helps organizations digest the CVEs faster and in larger volumes. Customers will still be able to get CVE updates through the Microsoft security update guide or through an API based on the Common Vulnerability Reporting Framework. The CVRF serves as the standard for disclosing vulnerability information.

The CSAF rollout represents the third in a series of changes to make vulnerability disclosure more transparent at Microsoft. The company in June announced Cloud Service CVEs and in April said it would publish root cause analysis using the Common Weakness Enumeration standard.

The embrace of CSAF marks a further step toward transparency by Microsoft, which announced an overhaul of its security culture a year ago, under a program called the Secure Future Initiative.

Microsoft launched the program in response to a state-linked hack of Microsoft Exchange Online, which resulted in the theft of tens of thousands of emails from the U.S. State Department and the intrusion into other sensitive customer accounts. cybersecuritydive.com
 

Evaluating GRC tools

Palo Alto Networks' customer migration tool hit by trio of CVE exploits


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New Amazon-Union Documentary
How a small group of Amazon workers took on big business and challenged traditional unions

A documentary about unionising the company's Staten Island warehouse reveals new ways of negotiating with oppressive bosses

'The union wants to protect workers. The employer wants to protect workers. How do I choose between them?" So asks one young worker in Union, a documentary about the battle to unionise an Amazon warehouse on Staten Island, New York. It is a telling comment on the confusion today about what it means to defend working-class interests and the difficulties in trying to build working-class organisations.

Directed by Brett Story and Stephen Maing, two of the most engaging and innovatory documentary film-makers today, Union opens with a huge cargo ship piled high with containers, sailing slowly into view. The film then cuts to a line of people, half asleep in the early hours of the morning, waiting to be transported to an Amazon "fulfilment centre" - a vast warehouse stuffed full of commodities, both goods and humans. It cuts again to a shot of the Blue Origin rocket carrying Amazon owner Jeff Bezos and a few friends and fellow billionaires into space. It is a visual metaphor for the disparity of power that lies at the heart of the story.

Union follows a small group of Amazon workers and ex-workers between the summer of 2021 and the spring of the following year as they try to establish the Amazon Labour Union (ALU). The central figure in the story is Chris Smalls, a former worker at the Staten Island warehouse who was sacked after leading a protest against Amazon's failure to protect workers from Covid. He is charismatic and passionate, someone as comfortable in front of a camera as in a campaign meeting.

Amazon is a company with seemingly limitless resources and a long history of often devious manoeuvres aimed at crushing unions. Its tactics were all on display on Staten Island: a deluge of anti-union propaganda; constant surveillance; threats to, even sackings of, those who push for a union; the use of police to harass campaigners. That Amazon would rather pay millions of dollars to lawyers and union busters than provide even half-decent wages and conditions to its employees tells us much about how people and profits are valued in today's world. Amazon may be a particularly shoddy employer but it is not unique. From Boeing to Volkswagen, from Tesla to Walmart, the same calculations apply in every dystopian workplace.

Yet, despite the odds, the ALU triumphed, winning sufficient support among the warehouse workers to force Amazon to recognise the union in April 2022. The triumph, though, was bittersweet, revealing not just the fortitude of the campaigners but also the enormous capacity of big business to resist them. Disdaining the ALU's victory, Amazon has refused for more than two years to negotiate with the union, using its lawyers to drag out the process. theguardian.com


Feds Crackdown on Cheap Chinese E-Commerce
The U.S. Chinese immigrants running Temu shipping centers from their homes

To speed up delivery and dodge a crackdown on shipments from China, e-commerce companies are turning to so-called "family warehouses."

Chinese immigrants in America are offering their living rooms and garages as warehouses to cross-border sellers on Temu, TikTok, and Amazon. The mini fulfillment centers help deliver orders, examine returns, and sell excess inventory to local stores.

The U.S. government's "de minimis" crackdown may pressure more Chinese sellers and platforms to work with warehouses in America.

Many sellers ship orders directly from China to the U.S. to keep prices low. But the U.S. government's moves to crack down on cheap e-commerce parcels from China have pushed sellers to rethink their business strategies. Rather than relying on long-distance shipping, many now use commercial logistics companies or small warehouses like Lin's. restofworld.org


The Next E-Commerce Battlefield Will Be Price, Not Convenience


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California cargo theft task force seizes $3.7 million in stolen beauty products
A California Highway Patrol task force dedicated to cargo theft has seized roughly $3.7 million worth of stolen beauty products near the southern border, authorities announced Sunday. The bust was made by officers from the CHP's Border Division Cargo Theft Interdiction Program, according to the agency. Officials estimated the value of the recovered goods at $3.67 million. "This operation is a testament to the effectiveness of CHP's dedicated Organized Retail Crime units, which are actively working in Orange County, Los Angeles, and San Francisco," the CHP said in a written statement. The CHP's ORC units work alongside retailers across California to combat organized retail theft, working to recover stolen merchandise and bring those responsible to justice, officials added. "Together, we are making a difference in the fight against organized crime and helping protect businesses and communities throughout California," the statement said.  desertsun.com


Roseville, MN: Couple arrested in Minnesota in alleged $1M nationwide Lululemon theft spree
A Connecticut couple arrested on retail theft charges in Minnesota may be tied to a nationwide crime spree targeting Lululemon stores, according to investigators. The Ramsey County Attorney's Office has charged Jadion Anthony Richards, 44, and Akwele Nickeisha Lawes-Richards, 45, both of Danbury, Connecticut, with one count each of organized retail theft. According to a criminal complaint, the pair allegedly stole nearly $5,000 worth of items from a Lululemon store in Roseville on Nov. 13. One day later, the couple was found at another Lululemon store in Woodbury, where they were arrested. Investigators said thousands of dollars of Lululemon clothing were found inside suitcases at their hotel room in Bloomington. The criminal complaint alleges the pair would steal from one Lululemon store, exchange the stolen items at another store to receive a receipt, then use the receipt to return the exchanged items and pocket the cash. Prosecutors said a retail crime investigator for Lululemon alleged the couple's scheme targeted stores across the country, including New York, Connecticut, Colorado and Utah. The criminal complaint states the estimated loss to Lululemon totals nearly $1 million.  kare11.com


Washington DC: Thieves steal $50,000 worth of clothing from Northeast DC store
D.C. police have released video of suspects in a string of smash-and-grabs in Northeast D.C. Police say a group of thieves allegedly stole $50,000 worth of merchandise from high-end clothing store A Ma Maniére on H street in September. The stunning action caught on camera inside the store led to this reaction from Doris Windham, who plans to open up her own business on the same street in Northeast D.C. next month. "To hear that those types of things are happening in this area, it's a little alarming," she said. Security cameras inside the store captured the moments the first couple of suspects are seen crawling through a door that police say they smashed with a tool before smashing the interior door with a brick. Fast forward in the video and multiple suspects can be seen running to the door with arms filled with clothes. D.C. police say another burglary happened last month just up the street at a vape shop.  nbcwashington.com


Citrus Heights, CA: Man accused of stealing items worth over $35k from Sacramento County retail stores
The Citrus Heights Police Department arrested a man Friday on the suspicion of stealing over thousands of dollars worth of merchandise from several stores and reselling the items. Police said 29-year-old Tyrell Jermaine English of Sacramento was allegedly behind numerous thefts across Sacramento County and was targeting local retail stores. Police said the retail thefts resulted in over $35,000 of stolen merchandise and the items were allegedly being resold. When English was arrested, police said detectives conducted a search of his home and recovered over $10,000 in stolen clothes that were allegedly stolen from one of the targeted stores. In a photo shared by police, the recovered items included sweaters, hoodies, shirts, sweatpants and a Kings jersey. English was booked into the Sacramento County Main Jail and is facing multiple charges such as organized retail theft and robbery.   abc10.com


Norwood, OH: 4 suspects caught on camera crashing vehicle into pawn shop
Norwood police, the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) and the National Shooting Sports Foundation (NSSF) are working together to locate four suspects who crashed into a local pawn shop and stole firearms. According to ATF's Columbus Division, the burglary happened Saturday, Nov. 16 at Ted's Pawn Shop, located at 2026 Delaware Ave. at approximately 3:37 a.m. Security footage shows three suspects standing outside while a fourth is inside a vehicle. The suspect puts the vehicle in reverse and crashes through the store, and the others run inside. ATF says they stole several firearms and the vehicle they were in was also stolen. NSSF and ATF are offering a $10,000 reward for those who offer information that leads to an arrest.  fox19.com


Albany, NY: Police seek help-Capital Region Gun Stores Target of recent burglaries
Two Capital Region firearm stores have been broken into and burglarized. The stores are down the road from each other. Investigators are searching for the robbers. Early Thursday morning, New York Shooter Supply in Colonie was broken into, and multiple firearms were stolen. Police are still searching for the person responsible. It all started around 2 a.m. when a burglar alarm went off at the store. Officers arrived to find the place had been broken into. The thieves managed to steal 14 handguns, though police have already recovered about half of them. The store's owner isn't talking publicly about the incident, but the investigation is in full swing. Local police are working closely with state and federal agencies to track down the culprit and recover the remaining firearms.  1045theteam.com


Macedon, NY: Shortsville pair charged in string of larcenies from Macedon stores
Two men from Shortsville face multiple charges following thefts at the Macedon Lowe's and Walmart in September and October. Logan T. French, 23, and Shawn M. Stenglein, 39, were arrested after investigations by the Macedon Police Department. French was charged with petit larceny for stealing merchandise from Walmart on October 12. Stenglein faces grand larceny, burglary, and conspiracy charges for incidents including the theft of over $2,700 in copper fittings and merchandise across multiple dates. Both men are accused of re-entering Walmart after being banned and stealing additional items.   fingerlakes1.com


Mt. Juliet, TN: Police arrest 3 accused of shoplifting without stores realizing it
While performing a Saturday afternoon traffic stop in Mt. Juliet, authorities said they "uncovered unreported shoplifting" involving three Nashvillians. According to the Mt. Juliet Police Department, officers stopped a vehicle for expired registration on Saturday, Nov. 16. However, they discovered three adults from Nashville had allegedly stolen merchandise from Tractor Supply and Bargain Hut without the stores realizing at the time. Officials said a 47-year-old man was arrested and booked into the Wilson County Jail, facing charges for shoplifting and meth possession. A 38-year-old man was also charged with shoplifting and meth possession, but a 47-year-old woman was just charged with shoplifting. "We're thankful for our officers' vigilance and proactive efforts in uncovering this criminal activity before the victims were even aware of the theft," the department posted on social media.  wkrn.com


Vancouver, BC, Canada: Thieves allegedly use smoke bomb to steal perfume from Vancouver drugstore
Three suspects are alleged to have used an unusual method to steal perfume from a drugstore in Vancouver Friday. The VPD says the suspects entered the Shoppers Drug Mart near 16th and Cambie Street around 6:30 p.m. Friday. "Three suspects, all believed to be men, entered the store, deployed a smoke bomb, and stole approximately $4,500 in perfume," Sgt. Steve Addison told 1130 NewsRadio. "An employee was assaulted while attempting to intervene." Police are investigating to determine if the theft may be connected to other robberies of retail stores in Vancouver and nearby communities.  vancouver.citynews.ca


Midland, MI: Woman charged in $5,000 of retail theft at Walmart Home Depot and Target

Grand Island, NE: Police investigating Vape shop burglary; over $2000 in theft and damages

South Union Township, PA: Trading cards worth $300 stolen from Walmart in Fayette County
 



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Shootings & Deaths


Indianapolis, IN: Update: Suspect arrested in August shopping center shooting that left man, 3-year-old dead
An Indianapolis man was arrested Saturday for his role in a double murder that happened at a shopping center on Indy's east side in late August. William Paschall-Young, 22, faces murder charges for the Aug. 26 double murders of Jaishawn Johnson, 22, and Armonie Booker, 3. Medics and Indianapolis Metropolitan Police Department officers were called shortly before 9:30 p.m. on Aug. 26 to investigate a shooting at the Shadeland Station Shopping Center in the 7400 block of Shadeland Avenue. Officers arrived and located Johnson and Booker with gunshot wounds inside a vehicle. While Johnson died at the scene, Booker died shortly after arriving at a hospital. During their investigation, detectives identified Paschall-Young as a suspect. The Marion County Prosecutor's Office charged him with two counts of murder in September. He was then arrested by IMPD during a traffic stop on Sherman Drive Saturday.  wishtv.com


Columbus, OH: Update: Third suspect in fatal shooting of customer at Auto Zone near Polaris pleads guilty
The third suspect in an attempted armed robbery of an Auto Zone parts store near Polaris Fashion Place that resulted in the fatal shooting of a customer who tried to intervene has pleaded guilty. Anthony Blakely, 28, pleaded guilty Friday in Delaware County Common Pleas Court to murder, felonious assault and engaging in a pattern of corrupt activity for a series of robberies, including the Aug. 24, 2023, robbery where Alejandro Fajardo-Torres, 43, was fatally shot. Judge David Gormley ordered Blakely to serve life in prison without the possibility of parole for 33 years. On the day of the shooting, Fajardo-Torres had gone to the Auto Zone on Sancus Boulevard a short distance from his home. While he was at the store, Blakely, 23-year-old Zackeyis Davis and 28-year-old Darius Wynn attempted to rob the store at gunpoint. An employee was pistol whipped during the robbery, according to court records. Fajardo-Torres, who was a concealed carry permit holder, attempted to intervene and was fatally shot. An investigation by Columbus police identified Blakely, Wynn and Davis as being involved in a number of other robberies at businesses in Franklin and Delaware counties.  dispatch.com


Louisville, KY: Update: Man charged with murder after fatal shooting outside liquor store
A Louisville man has been charged with murder days after a fatal shooting outside a liquor store in the Jacobs neighborhood last Sunday. Louisville Metro Police (LMPD) found 44-year-old Tyrell Miller fatally shot on Henry Avenue around 9 p.m. on Sunday, Nov. 10. Authorities believe Miller was shot outside Bloom Liquor Store on Taylor Boulevard and he walked three blocks before collapsing from his injuries.  whas11.com


Sacramento, CA: Employee shot in south Sacramento jewelry store robbery dies
A woman shot in an apparent jewelry store robbery in south Sacramento late Friday morning has died, the Sacramento County Sheriff's Office confirms. According to Sacramento County Sergeant Amar Gandhi, deputies responded just before noon to a jewelry store near Stockton Boulevard and 65th Street in the Little Vietnam Plaza. Deputies said about six suspects broke the store's windows and cases, with tools that appeared to be crowbars. Then gunfire broke out inside as they left. The sheriff's office said the business owner fired at least once toward the suspects and it's not known if any of them were hit. Gandhi said it's "presumed" there was return gunfire, but it's too early in the investigation to confirm. The sheriff's office also confirmed that a woman, a member of the Kim Tin Jewelry team, was shot. Several hours after the incident, the sheriff's office announced that the woman had died.  cbsnews.com


Nashville, TN: Man dead after shooting outside shopping complex on Ewing Drive
An investigation is underway after a man was found shot outside of a shopping complex in East Nashville early Sunday morning. Just after 3 a.m. on Sunday, Nov. 17, officers responded to reports of a shooting in the 100 block of Ewing Drive. According to a release from the Metro Nashville Police Department, Gerald Muse, 45, had been shot several times and was pronounced dead at the scene. Officials said a ski mask and a stolen handgun were found near his body.  wkrn.com


Atlanta, GA: Police said a man was fatally shot at a small shopping center in southwest Atlanta early Sunday morning
Atlanta police said they responded around 4:30 a.m. to a person shot at Gordon's Travel Center on the 1100 block of Pryor Road - a shopping center that contains a gas station, a tire shop and several other businesses. Officers reportedly found a 39-year-old man with gunshot wounds. He was taken to the hospital, where he died of his injuries. Police said it appears that a fight between the man and another person led to the man being shot and killed. Police have not identified the victim or said if a suspect is in custody. Investigators are working to learn what led up to the shooting.  atlantanewsfirst.com


Richland, WA: Richland man identified as victim of Saturday homicide at Uptown Shopping Center
The Richland Police Criminal Investigation Division and Street Crimes Unit are investigating a shooting that left 36-year-old Michael Perkins dead on Saturday, Nov. 16. According to RPD, Perkins and another man where involved in a "confrontation" while standing an alley of the Uptown Shopping Center with a group of people. The man shot Perkins multiple times and ran away. When they arrived, emergency crews attempted life-saving measures on Perkins but he died from his injuries. RPD said it believes this is an isolated incident.  nbcrightnow.com


Houston, TX: Security Guard shoots man at store on Old Spanish Trail
Houston police say a security guard shot a man who was pushing and threatening him in a convenience store early Saturday morning. The shooting occurred shortly after midnight in the 3800 block of Old Spanish Trail. According to police, a 29-year-old man came into the store with an open container of liquor, and the security guard told him he couldn't bring it in and needed to leave. Police say the man got belligerent and started pushing the security guard, saying he was going to beat him up and shoot him. The man then went back out to his car, reached inside, came back into the store and started pushing and threatening the security guard again, police say.   fox26houston.com


Clewiston, FL: Suspect identified in shooting investigation at Clewiston Walmart
Clewiston Police are investigating after officers responded to the Walmart on West Sugarland Highway for reports of an active shooter Friday evening. According to the Clewiston Police Department, no one was shot in the incident, and it has a suspect in custody. Around 6:40 p.m., Clewiston police and the Hendry County Sheriff's Office responded to the Walmart. Officers learned a man in a green hoodie, later identified as 21-year-old Jiren Tyleak Thicklin, was involved in a verbal argument with other customers in the male clothing section of the store.  nbc-2.com


Stockholm, Sweden: Man shot inside food court of Livli Kungens Kurva shopping centre in Huddinge
 



Robberies, Incidents & Thefts


Armed robbery suspects believed to be connected to at least 17 crimes
Chicago police are searching for a group of suspects believed to be responsible for over a dozen armed robberies in the city. The suspects have so far targeted the Archer Heights, Bronzeville, Chicago Lawn, Gage Park, Hyde Park, South Loop, Washington Park and Woodlawn neighborhoods. Police described the suspects as a group of three to six men between 18 and 25 years of age. They were wearing dark clothing and ski masks while committing the crimes. Police added the suspects have been armed with handguns. They also reportedly pistol-whipped or beat their victims in several incidents. "We have to stand up and not just assume that this is a low-level crime, because we see so often that routine crimes of opportunity become deadly situations," Lopez said. The suspects are known to drive to and from their crimes in two stolen black Maseratis and two stolen black Jeep Grand Cherokees, according to investigators. On the morning of Thursday, Nov. 14, the suspects reportedly hit nine different spots in less than two hours, most of them in the Gage Park neighborhood. "My understanding is law enforcement is trying to identify the path to see if there are any other victims or if anything else has happened," Lopez said. Surveillance cameras in Chicago Lawn captured the suspects in the area. Chicago Lawn residents said they are worried for their safety. Several said one of the victims just recently moved to the area. "Crimes of opportunity like this happen when individuals have no regard for neighborhoods or people and they're trying to rob whomever they find out on the street at that very moment," Lopez said. Lopez encourages all residents to be vigilant of their surroundings and to trust.  wgntv.com


Hollywood, CA: Fire rips through AutoZone and 2 local restaurants
A massive fire ripped through an auto parts store off a major Hollywood thoroughfare Saturday afternoon, destroying the business and damaging two adjacent restaurants. The Los Angeles Fire Department said the Autozone on the 1300 block of Highland Avenue at the intersection of Fountain Avenue was engulfed when firefighters arrived after a 911 call at 4:21 p.m. The blaze was contained by 6:30 p.m., said Brian Humphrey, a spokesman for the Fire Department. No injuries were reported. Humphrey said the auto store was "destroyed." He said the fire also damaged a Fat Sal's deli and the Sushi Ajito restaurant, which are next door to the auto parts store in the small shopping center. Fire officials had not determined the cause, Humphrey said. A 911 caller reported an "explosion" related to a battery issue, he said.  yahoo.com


Sioux Falls, SD: Robbery suspect poses as handyman to steal from Sioux Falls grocery store
A man has been arrested for posing as a handyman to get into the back of a Sioux Falls grocery store. Christopher McNab has been charged with robbery in the first degree, theft, false impersonation and aggravated assault. The incident occurred at a grocery store on 34th Street near Louise Avenue in Sioux Falls. Police say 42-year-old McNab posed as a repair person and got into the back of the store, where he stole multiple items. Sgt. Travis Olsen said a manager noticed something wasn't right and confronted McNab. McNab then threatened the manager with a hammer before leaving on foot. When asked what items McNab stole from the store, Sgt. Olsen said it was eggs and something made of glass. "Well, he left the grocery store and was hucking eggs at other people, including the manager, so I read between the lines that he took some eggs," said Olsen.   dakotanewsnow.com


Longmont, CO: Five men wanted after attacking teenager inside Walmart Supercenter on Halloween

Norfolk, VA: DOJ: Two Norfolk men sentenced for federal firearms crimes in NC gun store robbery

Fort Worth, TX: Teens accused of robbing Helzberg Jewelers store with hammers arrested

Colorado Springs, CO: Armed suspect on the run after robbing C-store in northeast Colorado Springs

Johnson County, NC: Men on the run after following woman home from Walmart and robbing her

 

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Adult - Porterville, CA - Robbery
C-Store - El Paso, TX - Armed Robbery
C-Store - El Paso, TX - Armed Robbery
C-Store - Appleton, WI - Armed Robbery
C-Store - Salt Lake City, UT - Armed Robbery
C-Store - Lynn Haven, FL - Armed Robbery
C-Store - Colorado Springs, CO - Armed Robbery
C-Store - Birmingham, AL - Armed Robbery
C-Store - Seattle, WA - Armed Robbery
C-Store - Seattle, WA - Armed Robbery
C-Store - Chicago, IL -Armed Robbery
C-Store- Big Springs, TX - Robbery
C-Store - Brownsville, TX - Robbery
Candy - New York, NY - Burglary
Clothing - Washington DC - Burglary
Gas Station - Goshen, IN - Armed Robbery
Gas Station - Lake George, NY - Robbery
Gas Station - Memphis, TN - Armed Robbery / 1 wounded
Guns - Albany, NY - Burglary
Guns - Albany, NY - Burglary
Grocery - Sioux Falls, SD - Robbery
Hotel - Vanderburgh County, KY - Burglary
Jewelry - North Attleboro, MA - Robbery
Jewelry - Glendale, CA - Robbery
Jewelry - Culver City, CA - Robbery
Jewelry - Plano, TX - Robbery
Jewelry - Las Vegas, NV - Robbery
Jewelry - Mansfield, TX - Robbery
Jewelry - West Hollywood, CA - Burglary
Jewelry - Sacramento, CA - Armed Robbery / employee killed
Liquor - Memphis, TN - Burglary
Liquor - Mount Dora, FL - Armed Robbery
Liquor - Providence, RI - Armed Robbery
Pawn - Norwood, OH - Burglary
Pet - Chantilly, VA - Robbery
Restaurant - Lubbock, TX - Burglary
Restaurant - Portland, OR - Robbery
Restaurant - Raleigh, NC - Armed Robbery
Vape - Polk County, FL - Robbery
Vape - Grand Island, NE - Burglary
Walmart - Fayette County, PA - Burglary                                           

 

Daily Totals:
• 30 robberies
• 11 burglaries
• 2 shootings
• 1 killed



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Regional Asset Protection Manager
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District Asset Protection Manager
North Kingstown, RI - Posted September 16
The District Asset Protection Manager at OSJL plays a key role in safeguarding the organization's stores. Through training and program implementation, this role champions a safe working environment and minimizes loss from shrink, theft, and fraud. This role conducts regular store visits, leads investigations, and collaborates with store leadership on best practices for asset protection...




Corporate Risk Manager
Memphis, TN or New Orleans, LA - Posted June 27
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Loss Prevention Specialist
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Job Summary: Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters. Job Responsibilities: Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment; Utilize CCTV to create video records of incidents requested by law enforcement and internal departments...



Multi-Store Detective (Cleveland Operating Market)
Cleveland, OH - Posted April 9
Job Summary: Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters. Job Responsibilities: Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment; Utilize CCTV to create video records of incidents requested by law enforcement and internal departments...



 


Multi-Store Detective (Akron/Canton Operating Market)
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Job Summary: Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters. Job Responsibilities: Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment; Utilize CCTV to create video records of incidents requested by law enforcement and internal departments...
 



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Progress or moving forward has as much to do with which way you're facing as anything else. If you stay focused on facing your customer and not your internal team then you might find success is a little closer than you think. This goes for the vendor and for the retailer, as we all have customers to serve both internally and externally. And while it's impossible to always stay facing them the mere thought of it will bring you back a little faster if you just remember that your ultimate success is driven by your customers whether its individual stores or companies. Much too often we all tend to get lost in the politics of our inner group and use it as a means of avoiding having to accomplish difficult tasks. But all you've got to remember is to turn around and face the customer and then you'll be back on track getting things done and moving forward.
  

Just a Thought,
Gus


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