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 10/2/24

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Terry Sullivan promoted to Senior Vice President of Strategic Partnerships - North America for Auror

Terry Sullivan first joined Auror last year as Vice President of Retail Solutions. Before that, he served as President of the Loss Prevention Foundation for more than five years. Earlier in his career, he spent 15 years with Lowe's in various roles, including Director of Loss Prevention Operations, Divisional Director of LP, Safety & Haz-Mat and Regional Director of LP, Safety & Haz-Mat. Congratulations, Terry!


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In today's evolving retail environment, preventing loss is about much more than just stopping theft—it’s about using each incident as a springboard for actionable insights that can transform your business. This webinar takes a deep dive into Gatekeeper Systems' Purchek® Pushout Theft Prevention Solution, showcasing not only its cutting-edge ability to prevent pushout thefts in a safe, non-confrontational way but also the wealth of strategic value it brings after a pushout event has occurred. Learn how the data and insights collected from Purchek® pushout events serve as powerful tools to enhance customer service protocols, improve employee training, bolster safety measures, and refine loss prevention strategies.

The expert panel, featuring industry leaders from Meijer Stores and Stater Bros. Markets, will share how they utilize the Purchek® solution to inform broader loss prevention tactics, strengthen operational efficiency, and optimize store-level performance. They will also discuss real-world examples, providing attendees with practical instances of how the Purchek® solution not only deters theft but also creates opportunities for continuous improvement across all areas of retail operations. Gain direct insights from top asset protection professionals as they explore how this advanced technology delivers a comprehensive approach to tackling theft-related shrink, elevating the customer experience, enhancing safety standards, and driving organizational success beyond the initial prevention of theft.



 



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The U.S. Crime Surge
The Retail Impact


Using AI & Facial Recognition to Fight Shoplifting Rings & Other Criminals
Artificial Intelligence Use in Criminal Investigations Gains Traction
In the United Kingdom, police departments are testing out an artificial intelligence (AI) tool to analyze evidence in cold cases—including the unsolved stabbing murder of a 30-year-old man in 1994—in the hopes of catching any missed clues. The software can sift through video footage, financial transactions, social media, emails and other documents simultaneously. Authorities claim the tool was able to review evidentiary material in 27 cases in just 30 hours.

The UK police aren’t alone. They are among the fast-growing cohort of law enforcement agencies employing new artificial intelligence technologies to help solve crimes.

In the summer of 2024, the Indianapolis Metropolitan Police Department brought in a team of AI researchers to go over their work on a 20-year-old unsolved murder. The group used an AI tool to create a timeline of events by analyzing 3,000 pages in the investigative file, including handwritten notes, the Indianapolis Star reported.

And in January 2024, a Miami Police Department official told lawmakers in a U.S. Senate subcommittee hearing that facial recognition technology and AI tools helped dramatically reduce homicide and violent crime rates in his city in recent years.

In addition to facial recognition software, police are using AI to pinpoint the location of gunshots in real time, narrow down areas populated with violent offenders with outstanding warrants and identify stores targeted by shoplifting rings, experts told A&E True Crime.

But as law enforcement agencies ramp up use of artificial intelligence to help solve crimes, experts warn the technology is still in its infancy and should only be used to augment traditional investigative methods. aetv.com


Drug Stores Still Grappling with Theft 'Headache'
Rite Aid’s All-Item Lockup Underscores Big Drugstore Industry Headache
Rite Aid is grabbing headlines for locking up nearly all items in a southern California store, putting everything from baby formula and paper towels to makeup and potato chips behind plexiglass.

The drugstore chain, which emerged from federal bankruptcy protection earlier this month, took measures at its store in Compton that go beyond locking up higher-value items that require a drugstore employee to unlock a case. Rite Aid’s Compton store this summer began requiring customers to “ring for help” by pressing a button that alerts an employee to come unlock the encased products throughout the store.

Rite Aid wouldn’t say whether the near all-item lockup would be replicated at stores outside of southern California, but said it’s part of a strategy to test “a range of product protection solutions across (the company’s) footprint to ensure merchandise is available to our customers.”

Some see Rite Aid’s theft control effort as “extreme,” but drugstore chains, including rivals CVS Health and Walgreens, are facing tough decisions to close underperforming stores and theft and its costs to the companies are figuring into those moves.

Walgreens, for example, in June disclosed it was finalizing a “footprint optimization program” to close certain underperforming stores of the company’s more than 8,600 U.S. locations. Manmohan Mahajan, Walgreens executive vice president and global chief financial officer, said “25% is the overall footprint” that executives are evaluating for potential closure. While there are many reasons Walgreens stores are underperforming, company insiders and analysts who follow the company say store theft definitely figures in store underperformance.

Retail crime continues to be one of the top challenges facing our industry today. We are focused on the safety of our patients, customers and team members, and have taken a number of steps to help reduce organized retail theft in our stores,” Walgreens said in a statement. “We also continue to partner with others across the retail industry, as well as law enforcement, elected officials and community leaders to improve shrink trends.”  forbes.com


Is the U.S. Theft Wave Fueled By Terrorists - Or Have Stores Overreacted?
OPINION: America's absurd war on 'organized retail crime'

Target and CVS call them criminal masterminds. Most are homeless or mentally ill.

Even though retailers nationwide reported little, if any, overall increase in lost inventory, it became common in major cities to hear reports of people brazenly stuffing merchandise into bags and walking out in full view of shoppers and employees. Many chains, including CVS and Target, began locking their wares behind plastic shields, requiring shoppers to search understaffed stores for an employee to help them purchase items as simple as razors or Tide Pods.

Retailers and prosecutors responded to the thefts with the kind of coordinated crackdown usually reserved for terrorists and drug cartels. Arguing that the epidemic of thefts is being orchestrated by high-level crime rings, the retail industry successfully lobbied 9 states in 2023 to up the penalties for what it calls "organized retail crime" and to prosecute it aggressively. Last fall, Sen. Chuck Grassley stood outside the Capitol flanked by leaders of the National Retail Federation to introduce a bill that would make organized retail theft a federal crime. Some lawmakers and industry lobbyists have gone so far as to claim that retail theft has direct links to human trafficking and domestic terrorism.

To be sure, there have been a handful of cases where people have been convicted of organizing multi-million dollar thefts and recruiting others to steal for them. But after thousands of arrests, prosecutors have shown no evidence that the nationwide wave of shoplifting is being secretly coordinated by mobsters or terrorists.

The crackdown by industry and law enforcement has effectively criminalized poverty. Attorneys, defendants, and experts familiar with the surge of prosecutions report that retail theft is overwhelmingly committed by people in serious need, especially those lacking housing or suffering from drug addiction or mental illness. The result, as with the government's long-running "wars" on drugs and terrorism, has been a dragnet that ensnares a lot of small fish who are then presented to the world as big catches. Several others facing felony charges for what the San Francisco police describe as "prolific Organized Retail Crime" are minors, including a 14-year-old girl and a 13-year-old boy. businessinsider.com


Will Prop 36 End California's Theft Crisis?
It’s time to end Calif.’s retail theft epidemic

“Proposition 36 offers a comprehensive approach to tackling the root causes of crime while also protecting businesses and communities,” writes Greater Stockton Chamber of Commerce CEO Timm Quinn.

In November, Californians will have the opportunity to vote on Proposition 36, the Homeless, Drug Addiction, and Retail Theft initiative which offers a sensible approach by addressing some of the unintended consequences of Proposition 47, particularly regarding repeat retail theft. It holds repeat offenders accountable, potentially leading to jail time for shoplifters with multiple convictions. Most importantly, the initiative encourages thieves to participate in rehabilitation programs as an alternative to incarceration, while also addressing homelessness and issues related to fentanyl abuse.

By addressing issues related to homelessness and drug addiction, Proposition 36 offers a comprehensive approach to tackling the root causes of crime while also protecting businesses and communities.

Stockton is doing its part to address retail theft. However, without changes to state law, thieves are not held accountable. That’s why we need Proposition 36.

The epidemic of retail theft in California shows no signs of slowing down, but with collaborative efforts such as "Stockton Takes Action Against Retail Theft" (STAART) and the potential passing of Proposition 36, there is hope for a safer and more secure environment for businesses and communities. It is crucial that the state takes action to address these issues and hold perpetrators accountable for their actions. By voting in favor of Proposition 36, Californians can help combat the scourge of retail theft and work towards a safer future for all.  sjvsun.com


Another State Rolls Out Bill to Increase Theft Penalties
Utah bill would stiffen penalties for retail theft by groups or across state lines
Lawmakers are considering ramping up penalties for retail theft, in particular what they call illegal, out-of-state “businesses” that target Utah stores and resell the merchandise on the black market.

The bill, called Criminal Offense Modifications, also addresses a number of issues related to gang activity and organized crime in the state, including increased penalties for adults who recruit or intimidate minors into a gang.

It would enhance the penalty for people who come to Utah intent on stealing from retail stores, a crime that, as long as there isn’t more than $500 of goods stolen, is usually a class B misdemeanor.

Under the bill, if the person was convicted of a similar, class A misdemeanor offense in another state, they could now be charged with a third-degree felony heraldextra.com


Kansas AG files first case after Kris Kobach pushed for new laws on retail crime

Opinion: Proposition 36 wants to return to a failed past. Vote no.
 



Retail's Response to Hurricane Helene

Retailers Help with Disaster Relief Efforts
Grocers Kick Into Disaster Relief Mode After Hurricane Helene

Food retailers are supplying food and water and organizing donation efforts

As communities grapple with the aftermath of historic flooding in western North Carolina, grocers are playing their part in providing critical supplies. The economic impact from Hurricane Helene, which came ashore in Florida’s Big Bend and tore up through Georgia and the Carolinas, is estimated between $95 billion to $110 billion, according to projections from AccuWeather.

On Sept. 29, North Carolina-based Harris Teeter announced that it has launched a register campaign supporting the American Red Cross and its disaster relief efforts. From now through Oct. 28, shoppers can round up at checkout at all location, and 100% of funds donated will go directly to the American Red Cross, the retailer confirmed in an email to Progressive Grocer.

Food retailers are also joining efforts to get food and water to the region, especially to the city of Asheville, N.C., and surrounding mountain communities that have been essentially cut off over the past several days. Community social media pages that have been set up in the wake of the storm reported that local stores, including Harris Teeter and Ingles Markets, are providing water.

Hy-Vee, which operates a disaster fleet that is often dispatched to areas devastated by storms and other events, is providing support to residents in Florida and other communities hit by Hurricane Helene. “For this disaster, we are supporting our partner Operation BBQ Relief in their efforts to feed those impacted by providing them with two supply trailers and a generator,” SVP of communications Tina Potthoff told Progressive Grocer.

The Asheville Citizen-Times reports that several stores are open and serving customers in that city, including a Food Lion in Clyde, a Trader Joe’s in Asheville, Ingles (cash only) in Asheville, Walmart in Asheville, and Publix in nearby Weaverville.  progressivegrocer.com


Some C-Stores Closed Amid Hurricane Aftermath
Convenience Stores Grapple With Hurricane Helene

Enmarket, Pilot Flying J, Circle K post updates on c-store locations affected by storm

Convenience stores across the southeast are grappling with the effects of Hurricane Helene, which on Thursday hit the Florida Gulf Coast. Since then, several states have declared emergencies including Florida, Georgia, Virginia, North Carolina, South Carolina and Kentucky, according to the Federal Motor Carrier Safety Administration (FMCSA).

Enmarket, a c-store chain based in Savannah, Georgia, on Friday posted to Facebook that many of its locations were still open, although some did not have fuel.

“To our neighbors, customers, team members and friends, we understand the devastating impact last night had on the communities we serve across the southeast. Several of our locations are currently closed due to power outages, but we are working diligently to resume essential services as soon as possible,” the post said. “In the meantime, please take care of yourselves, your families, and your neighbors as we all work toward recovery.”

Pilot Flying J, Knoxville, Tennessee, temporarily closed some locations in South Carolina, North Carolina, Georgia and Virginia, it said Thursday, while others were open on generators.

Hurricane Helene was a category 4 hurricane that made landfall Thursday night along the Florida Gulf Coat, according to the National Weather Service. Helene brought damaging winds across Georgia and the western Carolinas, along with unprecedented rainfall and flooding, the service said. It has since been downgraded to a tropical storm. cspdailynews.com


Another Supply Chain Threat?
The Busiest Port on the East Coast Comes to a Stop

The strike by longshoremen has halted commerce at Newark and other ports on the East and Gulf Coasts, affecting an ecosystem of supply-chain workers.

As 45,000 dockworkers began a strike, shutting most of Newark and three dozen other shipping terminals along the Gulf and East Coasts, Mr. Murphy was confronted with the spectacle of a busy industrial hub now largely devoid of activity.

Here was a visual encapsulation of the challenge confronting the global economy: cargo marooned, commerce frozen and no clarity on when normalcy will return.

Beyond the atmospherics, the effective shutdown of Newark and other major ports threatens the livelihoods of millions of people who work near the affected docks — and businesses that depend on the flow of exports and imports. nytimes.com


2,900 Layoffs
CVS to lay off 2,900 employees amid reports of strategic review

CVS is cutting 1% of its workforce as the healthcare behemoth pursues a massive cost-cutting plan — including a potential breakup of its businesses.

CVS plans to lay off 2,900 workers amid swirling reports that the healthcare behemoth is undergoing a strategic review, including a potential breakup of its businesses.

The layoffs, which were confirmed by a CVS spokesperson, will affect about 1% of CVS’ 300,000 employees.

CVS unveiled a plan to cut $2 billion in costs this summer in a bid to bolster flagging operational performance amid rising costs for its health insurance arm Aetna and shaky reimbursement at its pharmacies. retaildive.com


Macerich reports its space at NYC’s Queens Center fully leased
Five new brands filling the mall include Primark, Warby Parker, and Gap.

Top retail conferences in 2025

Big Lots closing more stores in Ohio amid bankruptcy, bringing total to 11

Walmart partners to open in-store job hubs
 




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$31.5M Settlement Over T-Mobile Data Breaches
FCC reaches $31.5M settlement with T-Mobile over rash of data breaches

The company agreed to a major change in board-level governance and will make a series of upgrades to boost its cyber resilience.

The Federal Communications Commission reached a settlement with T-Mobile in connection with multiple data breaches between 2021 and 2023 at the mobile carrier and broadband provider, the agency said Monday.

In what the FCC describes as a “groundbreaking” settlement, T-Mobile agreed to pay $15.75 million to the U.S. Treasury and make a $15.75 million investment over the next two years to bolster its internal technology. The company agreed to deploy phishing-resistant multifactor authentication across its internal network and adopt a zero trust architecture.

T-Mobile also agreed to key governance reforms. Its CISO will make regular reports to the board of directors about the company’s cyber posture and business risks linked to cyber.

The settlement raises the bar somewhat on how federal agencies are attempting to regulate how the private sector manages cyber risk.

The Securities and Exchange Commission has stepped up its enforcement of how publicly traded companies disclose cyber incidents and the Federal Trade Commission has also cracked down on how companies manage consumer data in recent years.

However, the FCC says this agreement is designed in part to help send a message about how the wireless industry helps manage customer data and is designed to address cyber risk from a national security perspective. cybersecuritydive.com


Ransomware Surged 74% in 2023
Ransomware attacks surge despite international enforcement effort

Progress remains elusive as federal authorities point to ransomware payments inhibiting progress to reduce the volume and impact of attacks.

AdvertisementThe number of ransomware attacks hitting U.S. and international organizations continues to climb, despite an extensive and growing effort to reduce the volume and impact of these attacks, U.S. cyber authorities said Sunday.

Ransomware attacks increased 74% from 2,593 global attacks in 2022 to 4,506 attacks in 2023, officials said during a briefing before the fourth annual International Counter Ransomware Initiative summit. This year is already on track to exceed 2023’s record. “In the first half of 2024, we’re tracking 2,321 attacks,” said Laura Galante, director of the Cyber Threat Intelligence Integration Center at the Office of the Director of National Intelligence.

About half of all ransomware attacks hit U.S. organizations during the first half of 2024, Galante said. Healthcare and emergency services were among the most heavily impacted sectors during that period, Galante said.

Federal authorities shared the increasing attack trend as cyber officials representing 66 countries, including 18 new members of the initiative, the EU and Interpol, gathered in Washington this week to advance global efforts to fight ransomware activity.  cybersecuritydive.com

 
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Amazon Antitrust Case Must Move Forward
FTC can proceed with its antitrust claims against Amazon, judge rules

A sealed decision rejects most of the retail giant’s arguments to have the case dismissed, people familiar with the matter say.

A federal judge has ruled that the Federal Trade Commission can proceed with its case that Amazon operates as an illegal monopoly, handing agency chair Lina Khan a preliminary win in her legal campaign to rein in the power of Big Tech companies.

In a sealed order on Monday, U.S. District Judge John Chun delivered a blow to Amazon’s months-long efforts to have the agency’s landmark case dismissed, according to two people familiar with the ruling, who spoke on the condition of anonymity to discuss the nonpublic document. The court is expected to unseal the order later this month.

The FTC and the attorneys general of 18 states and Puerto Rico allege in the case that the company abused its dominance in the market to squeeze merchants and crush rivals, resulting in higher prices and lower-quality goods for American shoppers.

The Seattle-based judge permitted the agency’s claims that the company violated federal antitrust and competition laws to move forward, while tossing some of the claims brought by state attorneys general about alleged breaches of state laws. The judge did allow the states’ claims that the company violated federal laws to proceed, said the people, who described the order to The Washington Post.

The Post exclusively obtained details of the order as some of the company’s supporters were celebrating Tuesday, saying that the partial dismissal was a victory for Amazon or a “big deal,” without knowing which parts had been dismissed. (Amazon founder Jeff Bezos owns The Washington Post.)

The case, initially filed in September 2023, is widely watched as a bellwether of regulators’ efforts to thwart Silicon Valley’s allegedly monopolistic practices. The FTC is battling Amazon and Meta in court — while the Justice Department takes on Google and Apple — over alleged violations of antitrust laws, testing whether century-old competition polices can address the practices of the world’s most valuable internet companies. washingtonpost.com


E-commerce Fulfillment: A new standard for SPEED

The e-commerce boom has driven third-party logistics providers to heavily invest in automated fulfillment. Shippers have embraced the change, making e-commerce a leading growth driver across all segments of 3PL services.

When COVID hit and e-commerce took off, many shippers realized they needed to expand their direct-to-consumer delivery.

Traditional business-to-business (B2B) industries such as manufacturing, brick-and-mortar like retail, and small- to medium-sized businesses struggled to engage with customers and meet their demands in the online mode. This pushed both shippers and third-party logistics (3PLs) providers to invest significantly in e-commerce capabilities.

That push to more sophisticated systems, such as digital front-end order management, inventory visibility, and last-mile delivery continues today. In fact, e-commerce is now one of the strongest growth drivers for 3PLs in all segments of this vital sector of supply chain services. logisticsmgmt.com


Online Grocery Shopping Surges: VTEX Survey Reveals 69% of Consumers Shop Digitally

2024 online holiday spending set for record year with $240 billion in sales


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Los Angeles, CA: Update: Long Beach man pleads guilty to robbing Beverly Hills jeweler
A Long Beach man faces a maximum of 20 years in federal prison after he pleaded guilty to his role in a $2.6 million heist at a Beverly Hills jeweler two years ago. The smash-and-grab robbery happened at Luxury Jewels of Beverly Hills in the area of South Beverly Drive and Charleville Boulevard, near Reaves Park. A video shows the accomplices of Ladell Tharpe, 39, shattering the front windows with sledgehammers before stealing dozens of jewelry and accessories. Immediately after the March 2022 incident, the Beverly Hills Police Department said the robbers got out of a gray SUV that has since been reported stolen in Long Beach and quickly smashed the store's window. They then took off in a white Audi that was waiting for them outside. Federal prosecutors said the crew stole at least 19 bracelets, seven pairs of earrings, four necklaces, a pair of obelisks, eight rings and 20 watches. The Department of Justice said the jewelry was worth an estimated $2.67 million cbsnews.com


Atlanta, GA: Over $100,000 Worth of Items Stolen from Atlanta Consignment Store
Atlanta-based consignment shop Full Circle ATL became the victim of a burglary on Monday morning, with the crooks believed to have stolen over $100,000 worth of products. News of the robbery was first reported by Atlanta News First yesterday and was confirmed by Full Circle ATL on Instagram. When Complex reached out to the store about the incident, one of the co-owners, Pi, confirmed that a truck and small car crashed through the store around 5:40 a.m. yesterday, and around seven to 10 people hopped out of the vehicles and stole at least $100,000 in merchandise from the shop. Full Circle ATL said on its Instagram caption that they had been ransacked and its store will be closed until further notice. It's worth mentioning that this isn't the only hardship that Full Circle ATL has faced in recent memory. Back in November 2019, the store's original location caught on fire, thus prompting the opening of its current shop located at 1085 Howell Mill Road.  complex.com


Fairfax County, VA: Update : 3rd Suspect In $60K Robbery At Tysons Chanel Store Arrested In PA
A 27-year-old woman in Pennsylvania was arrested on a warrant Thursday by federal marshals for her role in the theft of $60,000 in luxury goods from a Chanel store. In August, Fairfax County Police reported they had identified Martina Lyons on Pennsylvania as a suspect in the June 25 robbery at the Chanel store in the Tysons Galleria. "The crew's M.O. is to bring a fire extinguisher with them, and they discharge the fire extinguisher the moment that they encounter a loss prevention person," Deputy Chief Gregory Fried of the Criminal Investigations Division said in August. During the robbery, two men and three women grabbed numerous luxury handbags, according to police. One of the men sprayed store security employees with a fire extinguisher to help cover the group's escape. No injuries were reported during the robbery.  patch.com


Mansfield, TX: North Texas police bust shoplifting ring, recovers $10k worth of stolen merchandise

Washington, DC: 64-year-old arrested for stealing nearly $7K of merchandise from CVS stores in DC

Nashville, TN: Man accused of stealing more than $2K worth of trading cards from Target on 12 separate occasions
 



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Shootings & Deaths


Smyrna, GA: Suspect killed, 2 officers wounded in shooting during suspected gun store burglary
Two Georgia police officers were wounded and a man was killed during a shooting inside a suburban Atlanta retailer that calls itself the world's largest gun store. Smyrna Police Chief Keith Zgonc said the officers were investigating reports of gunfire and a burglary in progress around midnight when they found the suspect inside Adventure Outdoors, which has more than 18,000 guns in stock. “When officers arrived they encountered an armed gunman that was inside the store ... gunfire erupted between the gunman and officers on the scene,” wounding the two officers and killing the suspect, Zgonc said. Police have not released the names of the deceased suspect or the officers, who Zgonc said were hospitalized and expected to survive.  abcnews.go.com


Tallahassee, FL: Hemp store owner says fatal shooting was 'out of self defense' during robbery
An owner of the Florida Hemp Distribution store, which became the scene of a homicide investigation Friday, says the fatal shooting was "out of self defense" during an attempted robbery. In the hours after Hurricane Helene passed through, the Tallahassee Police Department responded to a shooting at the hemp store located at 220 West Tennessee Street just before 6 p.m. Co-owner Alex Petrick said two men entered the store and approached the only employee working at the time, forcing the employee to pull out his firearm. The employee ordered the men to leave.  tallahassee.com


Rockford, IL: Rockford liquor store shooting victim identified
The Winnebago County Coroner’s Office has identified the victim killed in a liquor store shooting. On Friday, September 27, Rockford Police Officers and Rockford Fire Department personnel responded to the MaxMart located on 922 Kilburn Avenue for two shooting victims. Once on the scene, first responders found both shooting victims. One victim, 30-year-old Randy Johnson was found with multiple gunshot wounds. Rockford Fire Department personnel started treatment efforts for Johnson and took him to a local hospital. Despite all treatment efforts, Johnson was pronounced dead on Friday, September 27 at 10:39 P.M.   wrex.com


Wichita, KS: Update: Teen charged in deadly Wichita mall shooting told judge he wants to withdraw his plea
A teenager charged with murdering a 14-year-old when he opened fire at an east Wichita mall two years ago has changed his mind about entering a plea. On Monday, during a hearing where he was supposed to be sentenced in the March 18, 2022, shooting death of TrenJ’vious Hutton, 19-year-old Te’bryis Robinson told Sedgwick County District Judge Jeffrey Goering that he wanted to withdraw his no contest plea, Sedgwick County District Attorney’s Office spokesman Dan Dillon said. “Judge Goering appointed the (Sedgwick County) Public Defender’s Office to represent Robinson. A status hearing date will be scheduled,” Dillon said. Robinson had pleaded no contest on July 12 to second-degree murder, attempted second-degree murder and aggravated battery and was facing a possible sentence of more than 20 years, court records show.  kansas.com


Cleveland, OH: Gas station shooting caught on camera; third shooting in 1 week
Early Saturday morning, a surveillance camera captured gunfire and the ensuing chaos in the parking lot of a remodeled Cleveland gas station at Lee Road and Miles Avenue. It was one of three gas station shootings in a week. Two of the shootings turned deadly. But one group is trying to steer young boys from the violence.  news5cleveland.com
 



Robberies, Incidents & Thefts


Colorado Springs, CO: Store employee assaulted in robbery near The Citadel mall Monday evening
The investigation revealed seven individuals entered the store and each grabbed an unknown amount of merchandise before assaulting a store employee who attempted to prevent them from leaving the store with the merchandise.  gazette.com


Kansas City, MO: After break-ins, Kansas City restaurant owners frustrated by police delays
Mildred's, Donutolgy and Teocali were among the dozens of Kansas City small businesses hit by property crimes in the last few months. The owners said they were frustrated by how long it took to get authorities to respond.  kcur.org

 

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C-Store – Ashland, PA – Robbery
C-Store – Lansing, MI – Robbery
C-Store – Colorado Springs, CO – Armed Robbery
Clothing – Atlanta, GA – Burglary
Collectables – Nashville, TN – Robbery
Dollar – Akron, OH – Robbery
Electronics – Mansfield, TX – Robbery
Grocery – Columbus, GA – Armed Robbery
Grocery – Hartford, CT – Armed Robbery
Hardware – Monroe County, GA – Robbery
Jewelry – Orlando, FL – Robbery
Jewelry – Huntington, NY – Robbery
Jewelry – Glenwood Springs, CO – Burglary
Jewelry – Fort Lauderdale, FL – Robbery
Jewelry – Hialeah, FL – Robbery
Jewelry – Eureka, CA – Robbery
Jewelry – Central Valley, NY – Robbery
Jewelry – Merced, CA – Robbery
Liquor – Telfair County, GA – Armed Robbery
Pharmacy – Vicksburg, MS – Robbery
Pharmacy – Quad Cities, IL – Robbery
Pharmacy – Baltimore, MD – Robbery
Restaurant – Baltimore, MD – Robbery
Restaurant – Baltimore, MD – Robbery
Tobacco – Lauderdale, FL – Burglary                   

 

Daily Totals:
• 22 robberies
• 3 burglaries
• 0 shootings
• 0 killed



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Corporate Risk Manager
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Summary of Role and Responsibilities: Proactive approach to preventing losses/injuries, whether they are to our employees, third parties, or customers' valuables. They include cash in transit, auto losses, or injuries; Report all incidents, claims, and losses that may expose the company to financial losses, whether they are covered by insurance or not...




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Summary of Role and Responsibilities: Proactive approach to preventing losses/injuries, whether they are to our employees, third parties, or customers' valuables. They include cash in transit, auto losses, or injuries; Report all incidents, claims, and losses that may expose the company to financial losses, whether they are covered by insurance or not...




Loss Prevention Specialist
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Job Summary: Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters. Job Responsibilities: Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment; Utilize CCTV to create video records of incidents requested by law enforcement and internal departments...



Multi-Store Detective (Cleveland Operating Market)
Cleveland, OH - Posted April 9
Job Summary: Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters. Job Responsibilities: Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment; Utilize CCTV to create video records of incidents requested by law enforcement and internal departments...



 


Multi-Store Detective (Akron/Canton Operating Market)
Akron/Canton, OH - Posted April 9
Job Summary: Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters. Job Responsibilities: Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment; Utilize CCTV to create video records of incidents requested by law enforcement and internal departments...
 



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Interesting how the social dynamics of a small industry mirror, somewhat, the same social dynamics of a family, with the holidays and conferences almost being one in the same, where we're excited to visit with old friends and colleagues, yet cautious about the battle lines business and careers at times necessitate or cause. At the end of the day, it's all about doing what's right for the industry, adding value, helping people, and continuing to help evolve the industry. And while each executive has their individual agendas, it's important to remember that we are all part of one industry and we all share one goal - to guide, nurture, and evolve it.
  

Just a Thought,
Gus


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