|
|
|
|
|
|
|
|
|
Craig Greenberg promoted to Chief
Commercial Officer for Gatekeeper Systems
During Craig's 20 years with
Gatekeeper
Systems, his contributions were key to creating the markets for cart
containment and pushout prevention - markets in which Gatekeeper
successfully gained and have held its position as market leader, and he
has been instrumental in driving Gatekeeper's sales efforts, refining
the company's go-to-market strategy, and promoting the organization to a
global leader within retail loss prevention. He is directly leading the
US Sales organization and teams in Canada, UK, Germany, and Australia.
Congratulations, Craig!
|
|
Andrew Trumbour promoted to Director
of Asset Protection - Supply Chain Fulfillment Network for Walmart
Andrew has been with Walmart for more than three years, starting with
the company in 2020 as Senior Manager of Environmental Health and
Safety. Before his promotion to Director of Asset Protection - Supply
Chain Fulfillment Network, he served as Senior Manager of Asset
Protection & Safety. Prior to Walmart, he spent more than three years
with JCPenney as Director of New York Security Guard School / Instructor
and District Asset Protection Manager. Earlier in his career, he held
roles with Sears and Macy's. Congratulations, Andrew!
|
|
See All the LP Executives 'Moving Up' Here | Submit Your New Corporate Hires/Promotions or New Position
|
|
|
|
|
|
|
Protos Security Whitepaper
Leveraging Law Enforcement and Security Measures to Combat ORC
Organized
retail crime (ORC) poses a significant challenge to law enforcement and society
as a whole. While it is well known that financial losses, public safety
concerns, and broader societal impacts are all part of these issues, it is
challenging to find a solution as crime rates continue to rise. The purpose of
this whitepaper is to explore the role of law enforcement in combating organized
retail crime. Retailers and consumers alike are negatively affected, which
results in billions of dollars in losses each year. In order to effectively
address this issue, law enforcement must work collaboratively with retailers and
other stakeholders.
We present strategies and recommendations to enhance the fight against ORC,
contributing to the protection of businesses and the safety of communities. A
number of challenges associated with ORC are outlined, as well as strategies and
best practices that retailers should follow to collaborate effectively with law
enforcement and other stakeholders. The whitepaper also discusses solutions and
strategies to combat this growing problem.
Download
this whitepaper to learn more about law enforcement's vital role in creating a
safer environment for society and communities while reducing organized retail
crime.
Click here to download the whitepaper
The U.S. Crime Surge
The Retail Impact
Retail Theft Crews Tied to Foreign Crime
Syndicates
'Organized
criminal gangs, with ties to drug trafficking, steal merchandise only to sell it
online.'
Organized Retail Crime Wave Hits Major Cities, Consumers Bear the Brunt
In the heart of the nation's capital and other major cities,
a growing crisis is gripping
communities and retailers alike.
What once seemed like isolated incidents of shoplifting have become a
full-blown epidemic of organized retail crime, leaving citizens and businesses
reeling from its ramifications.
The scourge of theft, often accompanied by violence, has not only dented the
profits of retailers but also instilled fear among consumers, leading many to
avoid shopping altogether.
According to
David Johnson of the National
Retail Federation,
the scale and audacity of these crimes have
reached unprecedented levels,
prompting CEOs, executives, and community leaders to sound the alarm on the
dangers plaguing the retail industry.
"Never before have we
seen the number of CEOs, executives, and community leaders reach out and
highlight the dangers taking place in our retail industry,"
he said.
However, the threat
extends beyond traditional brick-and-mortar stores.
A new phenomenon has emerged wherein
organized criminal gangs, with
ties to drug trafficking, steal merchandise only to sell it online.
Homeland Security Investigations attribute this trend to syndicates with global
networks, exacerbating the challenge for law enforcement agencies.
"There are
crime syndicates that can be
tied to local networks and maybe have established networks from the Chilean or
Columbian or Romanian crews
coming in from Eastern Europe that are comfortable in certain cities," said Raul
Aguilar, a senior leader of Homeland Security Investigations.
Consequently, retailers
are grappling with heightened aggression from thieves,
with reports indicating a 90% increase in confrontational incidents compared to
the previous year. To mitigate risks, many stores have resorted to cutting
hours, bolstering security measures, and restricting access to high-value
products.
The impact of this crime wave is not confined to retail outlets alone.
Dining establishments are also
feeling the pinch, with safety concerns prompting the closure of numerous
restaurants. The
situation has prompted a reevaluation of law enforcement strategies, with the
Justice Department pledging to deploy additional resources to combat the surge
in criminal activity.
cbn.com
Is Theft Fueling Dollar Tree's 1,000 Closures?
Rampant theft just keeps getting worse for Dollar Tree
Dollar Tree says theft will remain a problem at
its stores well into 2024.
Theft at some of Dollar Tree's stores is getting worse
- even as other retailers appear to be making progress on the issue.
The
problem is particularly
pronounced at the chain's Family Dollar stores,
executives said during an earnings call on Wednesday. CEO Richard Dreiling noted
during the call that he had expected that the problem "would have moderated, if
anything, by now, but it's continuing to accelerate."
Dollar Tree is closing
about 1,000 Family Dollar stores,
it also said Wednesday, a result of a review of the brand that has been months
in the making.
Theft was one of many factors
that Dollar Tree considered
when it decided which locations to close, the executives said.
"Rents, shrink, and a number of other exogenous factors have
driven the stores to a point
where, unfortunately, they're just operating at a very significant loss,"
CFO Jeffrey Davis said.
Theft was less of a
problem at Dollar Tree-branded stores
during the company's fourth quarter, which ended on February 4. But those stores
are still "not immune to some of the issues we're having," Davis said during
Wednesday's call.
Across both chains,
Dollar Tree expects shrink to be "meaningfully worse than we had previously
expected" during the first half of its 2024
fiscal year, Davis said.
The increase in theft comes despite efforts to combat it. Last year,
Dollar Tree locked some items
up and put others behind checkouts
to deter would-be shoplifters. The changes were part of what Dreiling called "a
very defensive approach"
to the problem during an earnings call last summer.
businessinsider.com
RELATED: Dollar Tree struggles with rampant theft
as it closes stores
Shoplifting is Rampant in Cities That Push
Soft-on-Crime Laws
Opinion: With rampant shoplifting, progressives are killing stores where people
need them most
Rampant shoplifting has now led
global shopping-mall giant
Westfield to break its lease on its Fulton Center location
in lower Manhattan. The MTA, which owns the site, has filed suit to prevent
Westfield from ducking out.
New York City's pro-crime lobby - urbanists, "Defunders," transit die-hards -
have leapt to defend the MTA, possibly the first time the hipster Left has taken
the landlord's side in a lease dispute. They claim that
Westfield is using the myth of
urban crime as cover for their own failure to attract and retain quality tenants.
Advocates of criminal
justice "reform" - fewer cops, fewer arrests, and ultimately no prisons
- insist that law-and-order hawks
overstate the shoplifting
epidemic to spread fear
and reimpose tougher policing and sentencing practices.
They insist that
shoplifting is driven by need.
But nobody in New York steals baby formula because their baby is starving. The
WIC program offers free baby formula to low-income mothers, and formula is also
SNAP-eligible.
Critics say that there's no national epidemic of shoplifting, and they are
mostly correct.
It's a major problem in a
handful of cities,
which happen also to be the places where the five-finger discount has been
effectively decriminalized.
nypost.com
Business Response to New York's Retail Theft
Crackdown
NYC businesses taking initiative after Gov. Hochul's new plan to combat retail
theft
Gov. Kathy Hochul announced a new plan to combat retail theft, and local
businesses are already
being proactive in
staying safe.
Hochul
is pushing for a $45
million anti-theft plan to be approved in the state budget.
The plan would put
$25 million toward a retail
theft team with
the state police, $15
million would go to district attorneys
and local law enforcement, and
$5 million would be dedicated
to cover security costs
for businesses.
The owner of a brand-new bodega in Fordham says he's already working and
making an extra effort to
protect his business.
"The first thing we did was hook up the camera. As you can see, I got
a whole bunch of cameras
here on the back," said bodega owner Luis Parra, who added that he's taking more
caution after his other business was robbed in February.
Hochul also mentioned
increased penalties for criminals who are found guilty
of retail theft as part of her plan.
brooklyn.news12.com
Lawmakers Support NY Governor's Retail Crime
Crackdown
Governor's Anti-Theft Plan Would Protect Retail and Online Business Owners
Statewide
Small business owners, legislators and Gov. Kathy Hochul joined forces on
Tuesday, March 12, to support a
comprehensive statewide
crackdown on organized retail theft.
Governor Hochul has included in her FY25 Executive Budget proposal $25 million
to underwrite a dedicated retail theft unit for the New York State Police; $15
million for district attorneys and local law enforcement; and $5 million to
cover security costs for businesses.
Among lawmakers taking part in the event was Brooklyn
State Sen. Jessica Scarcella-Spanton (D-23),
whose district includes the north shore of Staten Island as well as Coney Island
and Sheepshead Вау.
nysenate.gov
Increasing Theft Penalties - Shutting Down the
Online Market for Stolen Goods
New California legislation to combat retail theft
On this week's "In Focus SoCal," host Ariel Wesler talks to
Assemblymember Rick Chavez Zbur and CHP Commissioner Sean Duryee
for a breakdown of new laws, and what law enforcement agencies are doing to
help.
Zbur, who serves as the chair of the Select Committee on Retail Theft, explains
the scope of the retail theft problem. "These organized crime rings hit store
after store after store, and so really our
legislation is targeting those
criminals, making it easier for law enforcement to apprehend them and to
prosecute these crime rings,"
Zbur said.
In addition, new legislation
will expand criminal penalties.
Zbur shared the focus of new laws.
"By shutting down the
market for these stolen goods
will be one of the ways we can address the problem. A lot of goods that are
stolen are fenced on these online retailing posts and so we're really going to
start looking at making sure that these retailers have records to show that they
obtained goods from a reputable wholesaler or retailer or manufacturer, and
we're going to be
cracking down on the use of online sources to fence stolen property,"
he said.
"Make harsher
punishment to people who end up doing these robberies,"
Michelango Torchia said. He continued, "this is our livelihood and for us to
have something just taken from us in a matter of just 45 seconds is
frustrating."
spectrumnews1.com
Robbery & Assault Fall in Memphis - But Murder is
Up
Check this out: Here's how Memphis crime rates compare to other large cities
Aggravated assault and
robberies each saw a decrease of around 100 cases YTD
between 2023 and 2024.
Car thefts saw the largest drop,
over 1,100 less cases in 2024. On the other hand,
murder continues to climb in
Memphis, now at 55 in
2024. These numbers may seem overwhelming but prove to be on par with other
large cities.
According to Safe Home's 2024 Crime Rates in US Cities Report,
Memphis now sits at 43 murders
per 100,000 people, a rate that has now been passed by both Baltimore and
Detroit. Memphis,
however, is still one of the leading large cities in Aggravated Assaults and
Robberies.
localmemphis.com
Houston Police Union President talks about suspended incident reports & crime
rate
Will National Guard and random bag searches stop NYC subway crime?
Kroger & Albertsons Pushing Back Hard Against the
Feds
Kroger, Albertsons file pointed responses to FTC
Retailers allege "willful ignorance of basic facts" in FTC's "flimsy case"
Kroger and Albertsons
both filed sharply worded comments
this week asserting that the Federal Trade Commission defined the competitive
retail and labor markets much too narrowly in its effort to block the retailers'
planned merger.
Unlike
their statements to the media after the
FTC announced in February that
it would sue to block the proposed, $24.6 billion merger,
the retailers took a much more combative stance and provided detailed objections
to the FTC's specific allegations in their latest filings.
"The Commission's claims are premised entirely on
the Commission's distortion
and willful ignorance of basic but critical facts,"
Albertsons said in its comments.
Albertsons said the
Commission "entirely ignores" the realities of the competitive grocery landscape.
It cited competition from other grocery retailers, including Walmart, Target,
Costco, Amazon/Whole Foods, other specialty grocers such as Trader Joe's and
Sprouts, and dollar stores. Albertsons cited Costco in particular as one of the
company's "most fervent competitors."
Both Albertsons and
Kroger also contested the FTC's assertion that C&S Wholesale Grocers would not
be a viable operator for the hundreds of stores
that the two companies plan to divest to meet antitrust concerns. The retailers
assert that C&S would be well-positioned to operate the stores and that their
divestiture plan bears no resemblance to previous failed divestitures that
Safeway and Albertsons made to Haggen and Lawrence Bros.
The retailers also
disputed the FTC's use of "union grocery labor" as a market in which Albertsons
and Kroger compete,
noting that the case is the first time the FTC has treated labor as a
competitive "market" for antitrust purposes.
supermarketnews.com
Family Dollar 'Waving the White Flag' after Years
of Setbacks?
The chain faced a severe
setback in 2022 when a Family Dollar distribution center in Arkansas became
infested with rats. The company faced hefty penalties amounting to around $41
million in a settlement with the Justice Department.
How Will Dollar Tree and Family Dollar Survive Their Growing Difficulties?
Dollar Tree and Family Dollar are closing 1,000 stores across the nation.
This seemingly sudden move is
sending ripples through the
retail sector as 600 Family Dollar stores are scheduled to close during the
first half of fiscal 2024.
The announcement comes as part of a larger restructuring plan, with
approximately 370 Family Dollar and 30 Dollar Tree stores set to close over the
next several years as leases expire.
This significant development sheds light on
a
tumultuous period for Dollar Tree and Family Dollar, marred by product
safety concerns and operational challenges.
The chain faced a severe setback in 2022 when a
Family Dollar distribution center in Arkansas became infested with rats,
prompting a massive product recall and substantial losses. Despite efforts to
clean up and reopen the facility, the company faced hefty penalties amounting to
around $41 million in a
settlement with the Justice Department.
These setbacks underscore broader issues within the company, culminating in an
operating loss of $882 million
for the fiscal year that ended on Feb. 3. Despite strategic changes at the
executive level and investments in supply chain infrastructure, Dollar Tree
continues to grapple with disappointing performance, particularly within the
Family Dollar segment.
The decision to close hundreds of Family Dollar stores marks
a significant pivot from
Dollar Tree's earlier strategy of rapid expansion,
epitomized by its acquisition of Family Dollar in 2015.
Neil Saunders, managing director at GlobalData, characterized the move as
Family Dollar waving the white
flag in the competitive value grocery landscape,
where rivals like Walmart, ALDI, and Dollar General have surged ahead.
"Basically, almost ten years on, Dollar Tree is still sifting through the mess
it inherited and has not been able to completely turn around," he said. Despite
attempts to enhance pricing and store experiences,
Family Dollar has struggled to
keep pace with its competitors,
remaining a straggler in the value segment.
retailwire.com
As Dollar Tree Closes 1,000 Stores, Dollar
General Plans 800 Openings
Dollar General plans 800 stores this year as rival Dollar Tree pulls back
Thirty of those will be under its Popshelf banner,
though the discount retailer is taking the concept's expansion slowly given its
discretionary focus.
One
month after
opening its 20,000th store, Dollar General said during a Thursday earnings
call that it plans to
open 800 more new stores, remodel 1,500 locations and relocate 85 stores this
year - 2,385 real
estate projects overall.
The news comes one day after chief rival Dollar Tree Inc. said it plans to
close about 600 of its Family Dollar locations
this year and an
additional 400 stores under both banners
in the coming years as leases expire.
The store growth comes on top of similar levels last year.
In fiscal year 2023, Dollar
General moved on over 3,000 real estate projects.
That included 987 new stores, 129 relocations and 2,007 remodels.
retaildive.com
Retail Spending Increased in 7 of Past 10 Months
Total
retail sales are up 7% year over year
Retail sales rebounded in February amid higher gas prices
Spending at US
retailers rebounded last month
as Americans shelled out more for gasoline.
Retail sales at stores,
online and in restaurants rose 0.6% in February from the prior month, up from
January's revised 1.1% decline,
the Commerce Department reported Thursday. That was slightly below economists'
expectations. The figures are adjusted for seasonal swings but not inflation.
January's
sharp decline was mostly attributed to the cold weather keeping consumers
hunkered down at home.
The broader US economy remains on strong footing, with employers
continuing to hire and Americans still raking in strong wage gains.
Retail spending has increased
in seven of the past 10 months through February.
cnn.com
retaildive.com
13% of
Workplace Injuries Tied to Fatigue
Tools to Help Address Worker Fatigue
A study from the National Safety Council found that
13% of
workplace injuries are attributed to fatigue.
And 43% of American
workers say they sometimes are too tired to function safely
at their job. The cost of this was $136 billion annually in health-related lost
productivity. NIOSH notes that "researchers estimate that close to 1 in 8 of all
workplace injuries may relate to fatigue.
For further
information see
NSC Fatigue at Work Employer Toolkit.
ehstoday.com
Outdoor Voices employees blindsided after being told all retail stores will
close
Bojangles to open 20 new stores in Phoenix
Home Depot makes a major expansion move
Senior LP & AP Jobs
Market
Director of Asset Protection - Stores job posted for Burlington Stores in
Dublin, CA
As
a Territory Director of Asset Protection , you'll be an integral part of the
territory leadership team, working closely with senior AP leaders develop,
direct and lead the implementation of Burlington's Asset Protection, Shortage
Control and Safety programs for all markets in your assigned territory. You'll
train, develop, and oversee Regional and District Asset Protection Managers to
verify proper execution of company policies and procedures.
burlingtonstores.jobs
|
|
All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
|
|
|
|
|
|
|
|
Prosegur presents the Fraud Circle:
A bold new approach to tackling internal fraud
Prosegur Research explores
in-depth the psychological and contextual roots of internal fraud,
marking a milestone in business security.
Prosegur,
a global leader in comprehensive private security solutions, has
published an innovative report shedding light on the complex world
of internal fraud. Developed by Prosegur Research, the
Fraud Circle provides groundbreaking insight into what
motivates employees to steal from their employers, and thus how to
combat it more effectively, in the process creating a business
culture based on transparency and trust.
Explaining
this innovative approach, José María Blanco, head of Prosegur
Research said: "Contextual intelligence is not an option, it is
a prevailing need. It allows us to unravel the complexities
behind fraud, offering an overview that transcends conventional
boundaries. The Fraud Circle is testament to our commitment to
proactive and robust business security."
The
Fraud Circle marks a milestone in the fight against internal
fraud. This model identifies and analyzes the variables affecting
business activity, while anticipating future trends, allowing
companies to be one step ahead in preventing employee fraud.
Transparency, trust and contextual intelligence are the pillars for
an effective and proactive strategy, building the way towards a
safer and more ethical business environment.
This study is part of a body of research on safety culture, focused
on promoting a common philosophy in organizations to better adapt to
the rapid change underway today. Prosegur Research reaffirms its
commitment to protecting people and organizations, going one
step further by shining a light on internal fraud and creating
innovative tools to strengthen business resilience to emerging risks
based on transparency and trust in employees.
The report moves away from conventional approaches, which have been
reactive and limited, instead exploring uncharted territory,
amalgamating the external context - global and social - with the
internal - business - to offer a holistic and strategic perspective
on fraud.
|
|
|
|
|
|
In Case You Missed It
Keynote Speakers Announced for RH-ISAC Cyber Intelligence Summit
Rich
Agostino:
Rich Agostino is a senior vice president and the CISO at Target. In this role,
he is responsible for the company's cybersecurity and infrastructure
organizations, enabling Target's enterprise strategy. Rich has extensive
experience in IT, risk and compliance, and driving enterprise technology
initiatives across large global organizations. Previously, he held various
executive roles in information security, technology risk and audit at GE. Rich
serves as chair of the board of directors for the Retail & Hospitality ISAC and
is a member of the PCI Security Standards Council board of advisors. He will
give the opening keynote on April 10.
Jayson E. Street:
Jayson E. Street is a world-renowned social engineering expert. His career has
focused on work as a simulated adversary for hire and has led him to
successfully rob banks, hotels, government facilities, and biochemical companies
on five continents. Jayson is the author of the "Dissecting the Hack: The
F0rb1dd3n Network" book series, and he currently works as the chief adversarial
officer at Secure Yeti. Grab a drink and strap in for an entertaining
presentation from this hacker as he closes out the day on April 10!
Andy Greenberg:
Andy Greenberg is a renowned journalist and author, widely recognized for his
insightful coverage of cybersecurity and technology issues. With a keen
understanding of the evolving cyber threat landscape, Andy has consistently
delivered in-depth analysis and investigative reporting on high-profile cyber
incidents, making him a trusted voice in the field. During his closing keynote
on April 11, Andy will share his unique perspectives on the current state of
cyber threats facing the retail and hospitality industries.
Click here to learn
more
Visa Fends Off a Half Billion Attacks Per Month
Visa spends 'billions' battling cybersecurity threats
"We are all in an arms race to protect this ecosystem, to protect the network,"
Visa CEO Ryan McInerney said at an investor conference last week.
Visa is
investing billions of
dollars in cybersecurity, both to defend its payments system and to develop
services for its clients,
CEO Ryan McInerney said at an investor conference last week.
"Cybersecurity is a huge topic for any company around the planet, especially for
financial services firms, and especially for us as a platform for banks around
the world, and as you might imagine, we're a huge attack vector," McInerney said
in speaking to the RBC Capital Markets conference on March 5.
The
company fends off about
a half billion attacks on its perimeter on a monthly basis, ranging from average
phishing emails to sophisticated nation-state-backed cyber assaults,
McInerney said in describing Visa's cyber landscape.
The San Francisco-based card network has spent billions of dollars defending its
system and the CEO suspects it will spend billions more. He said about 1,000 of
the company's 30,000 worldwide workers are "only working on cyber."
"We are all in an arms race to protect this ecosystem, to protect the network,"
McInerney said.
He noted that the company
blocks some 20 million
malicious emails monthly
before they reach those workers.
cybersecuritydive.com
Ransomware Operators Regroup After Takedowns
'When one door closes, another one opens'
The effects of law enforcement takedowns on the ransomware landscape
While the results of law enforcement action against ransomware-as-a-service
operators Alphv/BlackCat and
LockBit are yet to be fully realized, the August 2023
disruption of the Qakbot botnet has had one notable effect:
ransomware affiliates
have switched to vulnerability exploitation
as the primary method of delivering the malware.
The switch is obvious to Symantec's Threat Hunter Team but, unfortunately, it
hasn't been accompanied by a fall in the number of ransomware victims.
"Analysis of data from ransomware leak sites shows that
attackers managed to hit significantly more victims last year (4,700) compared
to 2022 (2,800),"
they pointed out.
Ever-changing techniques
One of the characteristics of successful cyber attackers is their ability to
adapt their techniqes
to the changing conditions "on the ground".
When one proverbial door closes,
they search for - and
find - another.
The researchers pointed out other current trends related to ransomware attacks:
the attackers' use of
vulnerable drivers
(e.g., for disabling security software),
legitimate remote
desktop tools (AnyDesk,
Atera, etc.),
custom data
exfiltration tools
(e.g., Lockbit's StealBit), and
abuse of built-in
Windows utilities
(e.g.,
Esentutl,
DPAPI) to steal credentials.
"There are significant disparities between overall, publicly claimed activity
levels and ransomware activity investigated by Symantec. While
LockBit was responsible
for over 21% of the 4,700 attacks claimed in 2023,
they were only identified as being involved in around 17% of the attacks
Symantec investigated. Conversely,
[Alphv/BlackCat]
claimed 9% of all
attacks in 2023 but it was involved in a little over 20% of all attacks Symantec
investigated," they
shared.
helpnetsecurity.com
Nation's Cyber Defense Agency Hit by Cyberattack
CISA attacked in Ivanti vulnerabilities exploit rush
The nation's cyber defense agency was hit "about a
month ago" by widely exploited vulnerabilities in the popular remote access VPN
product.
The
Cybersecurity and Infrastructure Security Agency was hit by a cyberattack
earlier this year after
a yet-to-be identified
threat actor intruded the agency's systems by exploiting critical
vulnerabilities in
Ivanti products.
"About a month ago, CISA identified activity indicating the exploitation of
vulnerabilities in Ivanti products the agency uses," a CISA spokesperson told
Cybersecurity Dive Friday. Threat actors started widely
exploiting a pair of
zero-day vulnerabilities in Ivanti Connect Secure and other remote access
VPNs in early December.
"The impact was limited to two systems, which we immediately took offline. We
continue to upgrade and modernize our systems, and
there is no operational
impact at this time,"
the spokesperson said.
cybersecuritydive.com
Cybersecurity Weakness in GenAI Tools
ChatGPT Spills Secrets in Novel PoC Attack
Research is latest in a growing body of work to
highlight troubling weaknesses in widely used generative AI tools.
A team of researchers from Google DeepMind, Open AI, ETH Zurich, McGill
University, and the University of Washington have developed a
new attack for
extracting key architectural information from proprietary large language models
(LLM) such as ChatGPT and Google PaLM-2.
The research showcases how adversaries can extract supposedly hidden data from
an LLM-enabled chat bot so they can duplicate or steal its functionality
entirely. The attack - described in a technical report released this week - is
one of several over the past year that have highlighted
weaknesses that makers
of AI tools still need to address in their technologies even as adoption of
their products soar.
darkreading.com
How teams can improve incident recovery time to minimize damages
Top cybersecurity officials stress more funding for federal agencies |
|
|
|
|
|
AI Disrupting the Online Shopping Journey
Are AI-Driven Chatbots Only Frustrating the Online Shopper Journey?
AI-powered chatbots were seen as
the most disruptive artificial intelligence (AI) application causing friction in
online shopping experiences,
according to a recent
survey of 1,000 U.K. consumers from tech provider Intellias.
Of the survey respondents,
25% agreed chatbots are
the area where AI most disrupts their shopping
experiences, and
23% said that
interactions with AI chatbots were the stage in their online buying journeys
where they were most likely to abandon
a purchase.
The findings follow separate
research from last fall by Talkdesk, which found that if
given inaccurate
recommendations from an AI-supported device, 68% of U.S. shoppers would lose
trust in brands, 65%
would not positively recommend the brand to loved ones, and 53% would not shop
again at that brand.
The Intellias' poll found that
49% of survey
respondents don't mind that retailers use AI as long as the experience isn't
"clunky." Two-thirds
don't mind when retailers use AI if it is to automate repetitive or monotonous
tasks as long as it does not replace human interaction.
Almost three-quarters
(74%) agreed that "a
blended experience of both automation delivered through AI and human interaction
would always be needed
in retail, regardless of how good the AI technology becomes in the future."
AI-supported chatbots have received more attention with the arrival of ChatGPT
in November 2022 and the rollout of several GenAI shopping chatbots with
conversation capabilities from
Amazon, Google,
Instacart, Mercari, Carrefour, Kering, and others.
A global survey as part of IBM's study, "2024
Consumer Study: Revolutionize retail with AI everywhere,"
found the primary reasons adults are interested in using AI as part of the
shopping journey were to research products or get information, cited by 86%; get
services/answers or resolve issues, 82%; look for deals and promotions, 79%;
look for reviews or recommendations, 78%; and shop for products or services,
77%.
retailwire.com
Retailers Grapple With Same-Day Delivery
Can Same-Day Delivery Overcome Its Costs and Complexities?
A
survey from UPS-owned Roadie finds
retailers still seeking
to determine whether the sender or customer should cover the costs of same-day
delivery, as the
practice makes the last mile "more expensive, more complex and (sometimes) less
efficient, placing more pressure on companies to meet customer expectations
without breaking the bank."
On the positive side, the
survey of 150 organizations offering same-day delivery found benefits to
adding the offering, such as higher customer satisfaction, sales, and retention
rates. The majority of respondents
(80%) reported
increased revenue after implementing the practice.
However, the related
costs were significant,
including close to half of respondents reporting six-figure startup costs
(with a median cost of $400,000). Moreover, operational costs rose for 79% of
companies after rolling out same-day delivery, including those related to
inventory and shipping.
retailwire.com
Amazon plans 'Big Spring Sale' that's not just for Prime members starting March
20
Critics Blast CFPB's 'One-Size-Fits-All' Approach to Digital Payments Oversight |
|
|
|
Georgetown County, SC: Two arrested in Georgetown Co. for possessing nearly
7,000 stolen gift cards
Two
men were arrested in Georgetown County on Wednesday after deputies found the
pair in a stolen vehicle in possession of nearly 7,000 stolen gift cards,
according to the sheriff's office. Georgetown County Sheriff Carter Weaver said
36-year-old Fuging Lin and 32-year-old Longwen Li, of Monterey Park, California,
were arrested and face charges of receiving stolen goods. Deputies were notified
when a stolen 2018 Lexus was seen driving on South Fraser Street in the
Georgetown city limits on Wednesday. The vehicle was reported stolen in another
state, according to Weaver. Inside the vehicle, deputies discovered nine cloth
bags with 6,900 gift cards in various denominations from a variety of stores
including Apple, Google Play, Steam, Xbox and Razer Gold. The total value of the
gift cards was $13,800. The gift cards were stolen from multiple Walmart
locations. Weaver said both men were wanted for questioning in Florida regarding
the gift cards. During the arrest, deputies also seized a bag of small tools,
razor blades, glue and a laptop computer.
wmbfnews.com
Los Angeles, CA: Woman Returns $1K Worth of Stolen Items After Store Finds Her
Social Media Account
Kitson, a lifestyle boutique with a Pacific Palisades location, identified a
woman on Instagram after cameras showed her stealing what its owner described as
nearly $1,000 worth of Free City clothing items. Upon entering the Sunset Blvd.
shop on March 12 with an Erewhon bag, the woman gave her phone number to the
clerk. While he assisted other customers, the woman shoved several unpaid items
into the bag and left. The store promptly found her Instagram account by what it
described as "some detective work" after reviewing security footage. She was
confronted via a DM. "I am so sorry I did what I did to your store/company. It
is selfish, embarrassing and I am ashamed of myself." the woman messaged the
store which screenshotted and posted the exchange on social media. "I will see
you at 6 p.m. this evening with the money you are entitled to." The woman
returned at the promised time and paid the total cost of the merchandise, said
Kitson Owner Fraser Ross. For Ross, the incident is perhaps indicative of an
environment at the Palisades Village where smaller businesses are more
vulnerable to burglary than their neighbors. While high-end brands enjoy 24/7
security, criminals may feel they'll endure no consequence if they steal from
other stores nearby instead.
smmirror.com
Richmond, B.C. , Canada: Mounties seize stolen Lego, Jellycat toys, clothes
worth $150,000
A
large haul of stolen Lego and plush toys recovered at a home in Richmond, B.C.,
represents far more than child's play, RCMP say. The recovered items - including
toys and clothing valued at over $150,000 - illuminate what police describe as
the "dark corners of the retail theft sector." A 46-year-old man from Richmond
has been arrested in connection with the seizure of over 1,000 allegedly stolen
items and released on conditions, RCMP said Thursday in a release. The
detachment's property crime unit began investigating after receiving tips from
the public about potentially stolen items being sold online. Officers found the
stash on Feb. 29 while executing a search warrant.
cbc.ca
Spalding County, GA: Shoplifters, beware: Man gets 10 years in prison for theft
from Lowe's
On Tuesday, February 27, 2024, a Spalding County jury convicted Sean Cann of
felony Theft by Shoplifting. He was sentenced to ten (10) years in prison by the
Honorable Ben D. Coker in the Spalding County Superior Court. Mr. Cann has a
lengthy history of shoplifting in multiple states. The State was represented by
Assistant District Attorney Audrey D. Holliday. Investigator Charles Clark of
the Griffin Police Department investigated this case. On the afternoon of August
5, 2022, Sean Cann entered the Lowe's in Griffin, Georgia. He picked up a hedge
trimmer and moved it to the garden center where he climbed a ladder and placed
it on top of a shelf. He then made several additional trips throughout the store
to pick up other items, such as a Honda generator and DeWalt power tools, and
took them to the garden center and placed them on the top shelf. After staging
the items he desired to procure for himself, he then took them off the shelf and
placed them on a blue cart. He had an additional cart that had a piece of
plywood on it. He then rolled the two carts to an open space in the soil section
of the garden center, placed the merchandise in the opening next to the
perimeter fence and then covered the opening with plywood. Mr. Cann left the
store and proceeded to get into a vehicle that was driven to the back of the
garden center where he cut a hole in the perimeter fence and took the selected
merchandise, worth more than $2,000, without paying for it.
thecitizen.com
Arlington, TX: Police Seek Public's Help to Identify Suspects in $15K Vape Shop
Burglary
Fairbanks, AK: Suspect arrested for the theft of 24 firearms
|
|
|
|
|
|
Shootings & Deaths
Houston, TX: Police provides safe practices after robbery, shooting near NRG
stadium
Robberies, Incidents & Thefts
Detroit, MI: Man gets 28 years in prison for armed robberies of 5 Walgreens
stores in Metro Detroit
A Detroit man will serve nearly three decades in federal prison after being
convicted for multiple armed robberies at stores across Metro Detroit. Mario
Keeream Jackson, 35, was convicted on armed robbery and attempted armed robbery
charges connected to robberies at five Walgreens locations in Wayne, Oakland and
Macomb counties. Jackson, who at the time of the robberies was on parole with
the Michigan Department of Corrections for a prior firearm conviction, used a
semi-automatic handgun with an extended magazine to rob Walgreens located in Oak
Park, Dearborn Heights, Royal Oak, and Warren. During the robberies, Jackson
stole over $18,000 in cash and over 5000 prescription opioid pills. Jackson
attempted to rob a fifth Walgreens in Southfield, but the employees were able to
escape the store before Jackson could access the store safe.
clickondetroit.com
Glendale, AZ: 7 people detained in West Valley after masked men jumped out of
van, stole packages from truck
The Glendale Police Department is investigating a possible theft after a group
of masked subjects reportedly jumped out of a van and stole packages from a
delivery box truck at Tanger Outlets. The incident began at about 11:30 a.m.
Thursday with reports of a burglary in the area of 95th and Glendale avenues.
Police said a group of masked subjects forced entry intro a truck and began
taking boxes of merchandise.
12news.com
Prince George's County, MD: Man arrested for robbing ATMs using jaws of life
tool' targeting 7-Eleven stores
Prince George's County Police have arrested a man believed to be connected to
multiple robberies across the county. Police announced that 31-year-old Stefon
Janey of Upper Marlboro, was taken into custody Thursday. Investigators think
Janey is part of a group that has used a jaws of life tool in a string of ATM
robberies. Before his arrest, police said Janey led officers on a pursuit
Wednesday night. A grand jury earlier indicted Janey in connection to eight
robberies at multiple 7-Eleven stores in Prince George's County. In each
case, the group of suspected robbers used the jaws of life to break into the
stores' ATMs. In several cases, police said Janey and the other members of the
crew stole tens of thousands of dollars. Investigators are working to identify
his associates linked to these crimes. Janey faces 44 separate charges including
robbery, burglary and malicious destruction of property. Additional charges are
likely, police said.
wusa9.com
Los Angeles, CA: South LA clothing owner seeks burglars who smashed into store;
selling t-shirts with suspects pic
Scammers target Costco members with email claiming their membership has expired
|
|
•
Auto - Daphine, AL -
Burglary
•
C-Store - Bloomington,
IL - Burglary
•
C-Store - Prince
George's County, MD - Robbery
•
C-Store - Tigard, OR -
Armed Robbery
•
Cellphone - Manhattan
Beach, CA - Burglary
•
Gas Station - Bemidji,
MN - Armed Robbery
•
Gas Station - Canyon,
TX - Robbery
•
Gas Station -
Manhattan Beach, CA - Burglary
•
Grocery - Cape Coral,
FL - Armed Robbery
•
Guns - Fairbanks, AK -
Burglary
•
Hardware -
Gilbertsville, KY - Robbery
•
Clothing - Los
Angeles, CA - Burglary
•
Clothing - Los
Angeles, CA - Robbery
•
Jewelry - Madison, AL -
Robbery
•
Jewelry - Newark, CA -
Robbery
•
Jewelry - Lincoln, NE
- Robbery
•
Music - Portland, OR -
Burglary
•
Outlet - Glendale, AZ
- Robbery
•
Pharmacy -
Schererville, IN - Armed Robbery
•
Pharmacy - Monroe
County, NY - Robbery
•
Restaurant - Tulsa, OK
- Armed Robbery
•
Restaurant - Pembroke
Pines, Robbery
•
Tobacco - Fort Worth,
TX - Armed Robbery
•
Tobacco - Franklin, MA
- Burglary
•
Vape - Arlington, TX -
Burglary
|
|
Daily Totals:
• 16 robberies
• 9 burglaries
• 0 shootings
• 0 killed |
Weekly Totals:
• 41 robberies
• 48 burglaries
• 1 shooting
• 1 killed |
|
Click map to enlarge
|
|
|
|
|
|
|
None to report.
|
Submit Your New Hires/Promotions or New Position
|
|
|
|
|
|
Featured Job Spotlights
An
Industry Obligation - Staffing 'Best in Class' Teams
Every one has a role to play in building an
industry.
Filled your job? Any good candidates left over?
Help Your Colleagues - Your Industry - Build
a 'Best in Class' Community
Refer the Best & Build the Best
Quality - Diversity - Industry Obligation
|
|
Asset Protection Specialist
Newburgh, NY -
reposted
January 2
The Asset Protection Specialist role at Ocean State Job
Lot is responsible for protecting company assets and monitoring store activities
to reduce property or financial losses. This role partners closely with store
leadership and the Human Resources team, when applicable, to investigate known
or suspected internal theft, external theft, and vendor fraud...
|
Featured Jobs
To apply to any of today's Featured Jobs,
Click Here
|
View Featured
Jobs |
Post Your Job
|
|
|
|
|
At first your career is comprised of daily achievements and struggles all
pointing towards an annual review and hopefully an increase or a promotion that
can be celebrated at home and shared with family and friends. Mid way thru, your
career takes on a life in and of itself and the world becomes smaller with
everything shared good, bad, and even non-truths with everyone. It's at this
point that lights go on in your mind and the world appears right outside your
door waiting and watching. What use to be instant responses now become
hesitations. Decisions and actions, while influenced with experience, now become
thought out critical moves open to instant interpretations and criticisms. At
this point one must rely on your instinct and what you know to be true and right
because indecision and hesitation is what gives birth to mistakes and failure.
Every seasoned executive knows the path of failure and losing battles and they
know as well that instinct, knowledge, effort, and doing what's right will
ultimately rule the day.
"I merely won more than I lost" -- Mr. Goldwyn of MGM's, response to a writer's
question on his death bed about what made him so successful.
Just a Thought, Gus
|
We want to post your tips or advice... Click here
|
|
Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list,
address book, trusted sender list, and/or company whitelist to ensure you
receive our newsletter. Want to know how?
Read Here |
FEEDBACK
/
downing-downing.com
/
Advertise with The D&D Daily |
|