Protect your supply chain from
rising retail theft
February 28 | 2:00 p.m. EST
As retail theft increases due to organized and opportunistic groups,
supply chains are becoming a more lucrative target. Join experts
from Under Armour and Verisk as they discuss recent supply chain and
cargo theft trends and statistics, highlight changes in criminal
methods, case studies and best practices to ensure internal and
external collaboration to protect your goods against increased loss.
This webinar is opened to NRF
Members-only, is closed to the press and off the record.
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Take action now against
active shooter threats
How one retailer's proactive face matching
led to ID, arrest without violence
Active shooter attacks spiked by 52.5 percent in 2021, according to the FBI.
Most happened in "commerce" areas, such as shopping malls and grocery stores. In
response, retailers are quickly adopting technologies, including face matching,
that offer advance warning of threats.
Not
all violence is preventable, but retailers can increase their chances of
stopping attacks before they start. Here's how one retailer's fast, proactive
reaction to a real-life threat led to an arrest with no violence or injuries-and
most importantly, before the threatened attack happened.
The retailer became aware of a potential active shooter threat on a popular
social media platform. An unknown and unverified individual made a direct threat
of gun violence in his post, and he suggested that customers with children avoid
the retailer's store.
Minutes after the threat was posted, the retailer ran the profile photo through
the FaceFirst Visitor Search Investigation tool. Had the person of interest
visited any of the retailer's stores in the past 45 days? Within seconds, the
search revealed two face matches at two locations, one from two weeks back and
another just one day prior.
The retailer's asset protection team reviewed the matched events and security
camera video, then collaborated with local law enforcement. Officers confirmed
the man was a known offender, with a record of violent crimes against another
retailer and a history of mental illness. Using face matching technology, the
retailer formed a threat profile for the man in less than two hours.
Eight days later, the man returned to the retailer's store. As he entered, the
FaceFirst system matched his face and immediately generated a match
notification. The store management team confirmed the notification and followed
the retailer's policy on the notification: "Do not approach-call LE." Law
enforcement officers responded quickly and arrested the man nearby. The incident
was resolved without violence, and a restraining order was issued soon
thereafter. The man has not returned to any of the retailer's stores since his
arrest.
Calculate
the risks of being caught unaware when a known offender enters your store. If
you knew there was a proven solution to keep your valued customers and
associates safer from violent offenders, would you implement it? The real risk
is answering no. FaceFirst's solution is fast, accurate, and ethical-take action
today at facefirst.com.
Real-World
Example of Violence Impacting Retailers
East Boston man killed in double shooting at Dollar Tree store in Brockton;
suspect remains at large
Police
are searching for a man wanted in connection with a shooting at a Dollar Tree
store in Brockton that killed one man and injured another, authorities said
Wednesday.
Dongbin Pyon, 38, of East Boston, died after being shot at the Dollar Tree store
Tuesday afternoon, Plymouth District Attorney Timothy J. Cruz’s office said.
Police have obtained an arrest warrant for Luis Soto,
32, a former employee of the store who fled after the shooting.
Soto’s car has been found but he remains at large, Cruz’s office said in a
statement. Soto is considered armed and dangerous, prosecutors said.
“Preliminarily, this does not appear to be a random act of violence,” they said.
msn.com
The U.S. Crime Surge
The Retail Impact
NRF Supports House Legislation to Combat ORC
WASHINGTON, February 9, 2023
- The National Retail Federation today issued the
following statement from Senior Vice President of Government Relations David
French after the Combating Organized Retail Crime Act of 2023 was introduced in
the U.S. House.
"Organized retail crime remains a persistent threat to the retail industry,
accounting for more than
$94.5 billion in losses in 2021. These sophisticated
crimes permeate the entire retail ecosystem, impacting consumers, employees and
communities nationwide.
"While retailers remain vigilant in the fight against ORC, federal support like
the Combating Organized Retail Crime Act of 2023 is needed to level the playing
field with additional resources and coordination among federal, state and local
law enforcement agencies.
"We commend Representatives Ken Buck, R-Colo., Dave Joyce, R-Ohio, Susie Lee, D-Nev.,
and Dina Titus, D-Nev., for their leadership to move this important legislation
one step closer to becoming law."
This legislation is the House companion to S.140, introduced by Senators Chuck
Grassley, R-Iowa, and Catherine Cortez Masto, D-Nev., which NRF
welcomed last
week.
As the leading authority and voice for retail, NRF has advocated for key ORC
legislation, including the
INFORM for Consumers Act that passed in December
2022.
nrf.com
Full Text of New House Bill Can Be Found
Here
Retail Task Force Helps Va. Develop & Reinstate Felony ORC Bill
Walmart, Amazon, CVS, Home Depot, Lowe's & LE
Partners Worked All Year
VA. Voting on House Bill 1885 Organized Retail Theft - Prosecuted as Felonies -
Goes Next to Senate
House Bill 1885, has made it to the full House for a vote. Organized retail
theft is a serious problem, with one reported every three minutes nationally.
The best available accounting of these thefts indicates that $1.3 billion is
stolen in Virginia. That also carries a direct cost to the state, which
loses $80 million in tax revenue. Of course, retail theft losses are passed
onto consumers in the form of higher prices.
Why are these thefts happening? Well, you might look to the decision to lower
the penalties for such thefts, made during the two years when Democrats had
total control of state government. Because of these changes, there just isn't
much of a deterrent to stop criminals from walking out the doors of stores with
stolen goods.
My bill would reinstate the provision that these crimes be prosecuted as
felonies, and that those who repeatedly commit them would face commensurate
increases in consequences. It also establishes the Organized Retail Crime
Fund, which would be administered by the Attorney General to award grants to
Commonwealth's Attorneys and law-enforcement agencies to investigate, indict,
and prosecute violations of organized retail theft. I am especially happy to
report that House Bill 1885 has received bipartisan support throughout its
consideration by the House. I am hoping that bipartisan support will
continue when it goes to the Senate.
pmg-va.com
Calif. Getting Serious About Cargo Theft
California Introduces Expanding Organized Retail Theft Law to Include Cargo
Theft
Assembly Bill No. 523, Feb. 7, 2023 -
Introduced by Assembly Member Vince Fong
Organized retail theft: cargo. Existing law makes a person guilty of organized
retail theft if, among other things, the person acts in concert with one or more
persons to steal merchandise from one or more merchant's premises or online
marketplace with the intent to sell, exchange, or return the merchandise for
value. Under existing law, these crimes are punishable as either misdemeanors or
felonies, as specified.
This bill would expand that crime to include merchandise stolen from a
merchant's cargo. By expanding the scope of a crime, this bill would
create a state-mandated local program.
trackbill.com
167 Security Officers Died on Duty in 2022
Security Officers Increasingly Are Victims of Crime
The crime headlines in print and across the daily cable news are getting louder
and louder as violent crimes continue to rage out of control. Armed
robberies, rapes and sexual assaults, shootings, homicides, carjackings, and
the list just goes on and on.
There can be no denying that crime is out of control and that the offenders
are getting younger, the laws and the punishment have weakened and, in many
areas, completely ignored by prosecutors who have decided to pick and chose
which laws are "real" and which ones are nothing more than an inconvenience to
their office.
Every single day in America a security officer is critically wounded,
violently attacked, robbed and victimized while performing their duties.
In 2022, there were 231 police officer deaths. However, only 60 were from
gunfire according to the website ODMP which tracks police officer deaths. During
the same time in 2022 there were 701 security officers shot on duty. 123 of
those security officers died from their attacks. In all, 167 security
officers died while on duty in 2022.
So far in 2023, eight security officers have been murdered and more than
forty have been shot. Security is like law enforcement. Underpaid,
underappreciated, disrespected and often they're just sitting ducks. Easy
targets with no way to defend themselves and no place to run, hide or call for
help.
privateofficerbreakingnews.blogspot.com
Impact of 'Red Flag' Laws on Violence
Are mass shootings being stopped by Colorado's 'red flag' law?
A review by CPR News found that, among the nearly 400 cases filed under
the law so far, more than a dozen respondents had allegedly talked about
carrying out mass shootings in places like grocery stores,
theaters and neighborhoods, with various levels of planning. More than a
dozen others talked about a "suicide by cop" or otherwise ambushing police
officers, and one had threatened to assassinate political leaders.
These kinds of cases show how the "red flag" process can allow ordinary
people to do something about the disturbing behavior of others, said April
Zeoli, associate professor at the Institute for Firearm Injury Prevention at the
University of Michigan.
She
recently published a study of red flag petitions across six states,
including Colorado. Her team read more than 6,500 court files in all, and
found that more than 10 percent of the cases referred to potential mass
shootings, including numerous threats to schools. Those numbers align with
CPR News' findings in Colorado.
To Zeoli, the court files show that
acts of mass violence "absolutely don't come out of nowhere," she said.
"There are often warning signs that other people do perceive, and that allows us
to intervene with extreme risk protection orders or in other ways as well."
cpr.org
Increasing Security & Adding $25M to PD Budget
SF Mayor Breed's Plan to Revitalize Downtown
The effect of the pandemic and the shift toward remote work has devastated the
downtown economy. The office vacancy rate is now more than 25%.
Breed's other strategies to revitalize downtown include additional
investments in public safety, building off of programs that the city
launched in recent years. The city's efforts to increase security between
Union Square and the Moscone Center area has depended largely on police
overtime, and Breed's plan calls for $25 million in supplemental spending for
police hiring and retention incentives as well as the
city's community ambassador program.
bizjournals.com
New Orleans sees 5 mass shootings over past 2 months
U.S. House tackles crime-riddled DC
COVID Update
670.3M Vaccinations Given
US: 104.7M Cases - 1.1M Dead - 101.9M Recovered
Worldwide:
677M Cases - 6.7M Dead - 649.5M Recovered
Private Industry Security Guard Deaths: 362
Law
Enforcement Officer Deaths: 830
May 11: The Official End of the COVID
Emergency
U.S. Covid emergency ends May 11. HHS officials say here's what to expect
HHS officials in call with reporters laid
out what the the public can expect when the emergency ends.
Immediate changes:
People with private health insurance may have to pay for Covid tests, both
over-the-counter and lab, depending on their plan. Seniors with Medicare
Part B will start paying for over-the-counter tests, though the program
will cover lab tests. Hospitals will lose flexibility to expand capacity in
response to surges. The federal government can no longer require labs to
report Covid test results to the Centers for Disease Control and Prevention.
Longer-term changes:
Covid vaccines and antivirals such as Paxlovid will remain free to everyone
regardless of insurance status until the current federal stockpile runs out.
Expanded telehealth through Medicare will also remain in place through December
2024 under federal spending legislation passed in December. But it will end
after that without congressional intervention. cnbc.com
Blame, or credit, Covid-19
Competing in the New Talent Market
When will the workplace go back to normal? Executives are clamoring for
answers. But according to McKinsey senior partner Katy George, "if by normal,
they mean '2019,' the short answer is 'never.' And that might be a good thing."
Blame, or credit, Covid-19.
The worker-employer contract is changing-fundamentally
and permanently-and both sides are benefiting.
People don't want to do boring or pointless tasks; they want work that is
meaningful, exciting, and personally sustainable. When employers deliver the
goods, they get high-performance results. To get to the next level in the new
normal, companies should adopt six changes. Which have you taken up?
The pandemic accelerated three
workplace trends that were already under way: the search for meaning, the
desire for flexibility, and the pace of technological transformation, which
has enabled hybrid and virtual work but also is fundamentally changing jobs and
the skills required. It also led to "the
great attrition" - meaning the unceasing restlessness of much of the
workforce. As the human-resource expert
David Green notes, "Employee expectations have gone up."
Organizations are therefore examining how they recruit, develop, and retain
talent.
hbr.org
The Pros and Cons of Remote Work
Remote work offers hiring flexibility, but may raise mental health concerns
About half (52%) of the executives surveyed said they were sourcing talent
for work that can be done remotely from a broader geographic area than
before COVID-19. Just one-quarter said they plan to expand their physical
footprint over the next two years, but that's true more so among those at the
helm of larger mid-sized businesses (35%) than those leading smaller
mid-market companies (17%).
Executives also reported a noticeable downside: Almost two-thirds (64%) said
remote work has had a negative impact on their employees' mental health,
up from 55% last year. Nearly three-quarters (73%) reported that their
workers felt isolated, up from 68% a year ago, the survey found.
hrdive.com
Georgia senators vote to bar COVID-19 vaccine requirements
Young people are more likely to die of heart attacks post-COVID
Super Bowl LVII's 'Super-Sized' Security Operation
The Super Bowl's Massive Security Operation
Super Bowl LVII: How officials plan to keep the big game safe for everyone
All events surrounding the Super Bowl are being closely monitored by law
enforcement. Super-sized crowds call for super-sized security - on the
ground, in the air, undercover, and in uniform - law enforcement, emergency
responders, federal agents are all teaming up to tackle public safety under one
roof.
The
Super Bowl Multi-Agency Coordination Center, or MACC for short, is now
operational. It's the joint headquarters for Super Bowl week, and of course,
it's everyone's mission to stay ahead of emergencies and avert crises.
Officials have a birdseye view thanks to dozens of cameras at nearly two
dozen locations. Dozens of eyes will be watching with the addition of
hundreds more at the events. The FBI's critical incident response group is also
in town.
"Bomb techs, cyber intrusions, you name it, we have experts in those fields
to help as needed," Smith said.
Public safety officials estimate close to a million people will be out and
about this week, participating in the various events around the Valley.
Around 50,000 people are expected to converge in downtown Phoenix on Saturday
alone.
Flights, drones, airspace
For airports, the FAA will have a temporary flight restriction in place on
Sunday from 3:30 p.m. to 9 p.m. That will include everything within a
30-mile radius. The Glendale Municipal Airport will be impacted, but it will
just miss Sky Harbor International Airport, meaning flights there will not be
impacted.
"So what we do is we start restricting the airspace to ensure safety and
efficiency so that things can operate on time, people attending the event
are safe. You arrive safely for the game, and you get home safely after," Morris
says.
The FAA says even if you turn a drone on, but don't lift it off the ground,
authorities have radars that will know and can track you down.
fox10phoenix.com
Feds Support the Safety Operation & Fight
Super Bowl Counterfeits
Homeland Security Investigations Arizona supports public safety at Super Bowl
LVII
PHOENIX
- U.S. Immigration and Customs Enforcement Homeland Security Investigations (HSI)
in Phoenix is implementing a year-long effort to provide essential public
safety measures in and around the area for Super Bowl LVII. Local and
federal partners including the Center for Countering
Weapons of Mass Destruction Office, Cyber Security and Infrastructure Security
Agency, Federal Emergency Management Agency, Federal Protective Service,
Transportation Security Administration, U.S. Coast Guard, U.S. Customs and
Border Protection, and United States Secret Service are actively
addressing threats to the public, NFL, and greater Phoenix area leading up to
and throughout game day on Feb. 12.
As the Kansas City Chiefs and Philadelphia Eagles gear up for the big game, HSI
and its partners are in the final stages of implementing plans to ensure Super
Bowl LVII is a safe and secure event. For HSI Arizona, these preparations
started over a year ago, when the office first began working alongside its
government partners and the NFL to support operations and counterfeit
merchandise investigations.
HSI is a critical player in the U.S. Government's fight to prevent
intellectual property (IP) crime and actively investigates the illicit
importation, manufacture, and sale of counterfeit goods and pirated content
that violates the copyrights and trademarks of rights holders. This effort is
spearheaded by the National Intellectual Property Rights Coordination Center (IPR
Center), including multiple federal and international partners.
Operation Team Player, a central component of HSI's IP enforcement
operations, is an ongoing effort developed by the IPR Center to crack down on
the illegal importation of counterfeit sports apparel and merchandise.
Throughout the year, personnel supporting Operation Team Player have worked to
identify warehouses, stores, open air markets, online marketplaces, and vendors
selling counterfeit game-related sportswear throughout the country. The IPR
Center leads coordinated efforts with many of the United States' major sporting
leagues to target contraband that negatively impacts the economy, restricts the
competitiveness of U.S. products in the global market, and poses health and
safety hazards to the public.
ice.gov
DHS, FBI cite 'no credible threats' as law enforcement prepares for Super Bowl
How officials plan to keep the big game safe for everyone
Phoenix prepared to welcome, protect huge Super Bowl LVII crowds
The Latest Trends In Biometrics For Access Control (2023 Advancements)
A
study found that over 80% of smartphones have biometric protection enabled,
up from 68% a few years ago - these statistics alone show the trajectory of
biometric security solutions.
In the world of access control systems, biometric advancements allow for more
secure authentication measures and seamless security processes. As more products
and services hit the market, learn our predictions for the 2023 biometric trends
in this article.
Real-Time facial recognition
Cloud Biometrics - The cloud has offered us new and innovative ways to
store vast amounts of data. Combined with biometrics, this trend will allow
security professionals to forgo the dedicated server and store their data on the
cloud. Cloud biometrics facilitate real-time facial recognition and other
processing-intensive security measures. It even allows for remote monitoring,
which will be essential in our new era of hybrid working.
Multifactor Authentication - In 2023, multifactor authentication will
become the norm. It is already widely used by people to secure their accounts,
but it will be vital in access control security. Multifactor authentication adds
another layer of security by combining a traditional password with facial
recognition or fingerprint biometrics. This approach has previously been
reserved for highly sensitive data, but with cybercrimes on the rise, it will
soon be used to protect everyday accounts.
Ethical Biometrics - Increasingly, people are valuing ethical biometrics.
They care about security, but people also want to trust that their provider
shares their values. People want to know that their data will be protected, in
line with privacy laws, and that the biometrics system they use will be
unbiased. This new standard for the industry has been growing steadily, but 2023
will bring stricter expectations for ethical security.
TLDR: 2023 biometric trends in access control
The latest biometric trends will see contactless security measures become the
norm. With advancements in cloud biometrics and digital IDs, the latest
technologies will continue to allow for new and innovative security solutions.
However, with stricter expectations for ethical biometrics and data privacy, any
new security trends will need to align with these standards.
securityinformed.com
Dollar Tree Makes OSHA News Once Again
'A Disturbing Trend:' OSHA Finds Obstructed Exit Routes and Boxes, Merchandise
Stacked in Unsafe Manner at Alabama Dollar Tree
The discount retailer's string of citations
continues with proposed penalties of $171K after a recent inspection.
Just a week after its most recent OSHA
citation, Dollar Tree has been cited again.
Following an inspection at a store in Florence, Alabama, OSHA cited Dollar Tree
after it found exit routes obstructed by "a dumpster, wheeled carts and a
moveable conveyer belt," and boxes and merchandise stacked in an unsafe manner,
according to a
news release. This July 2022 inspection resulted in citations for three
repeat violations and proposed penalties of $171,886.
In the event of a fire or other emergency, seconds matter. The inability of
employees and others to exit a store quickly and safely could have very serious
consequences," said OSHA Regional Administrator Kurt Petermeyer in Atlanta in
the news release.
"The company's repeated and continued disregard for human safety suggests the
company thinks profits matter more than people," Petermeyer continued.
ohsonline.com
Inflation - Theft - Arson Impacting Walmart
Stores
Walmart Announces Spate of Store Closings
In Chicagoland, Walmart is shuttering stores in the suburbs of Homewood and
Plainfield and closing another pickup-only site in Lincolnwood.
Walmart is preparing to cease store operations at a site on Silver Spring Drive
in Milwaukee.
Also one store closing in southeast Albuquerque, N.M. and a Walmart Neighborhood
Market in Pinellas Park, Fla., near Tampa.
Iddition to coping with broader issues like inflation and theft at physical
stores, Walmart has contended with other challenges at certain locations.
Suspected arson caused the temporary closing of an Atlanta store in 2022, while
small fires and smoke also impacted stores in Webster, N.Y., Colorado Springs,
Colo., Selma, Ala., and Barnwell, S.C.
progreessivegrocer.com
Shopper Backlash to Retail's Strict New Return
Policies
Customers don't want to pay for returns, but more retailers are charging
From TJ Maxx to Kohl's, some of the biggest
companies are charging for some returns.
A recent report by shipping software management companies Metapack, ShipStation,
and consultancy firm Retail Economics found that only 24% of shoppers are
willing to pay for returns, based on a survey of more than 8,000 people
across the US, UK, Canada, Australia, Germany, France, Italy, and Spain. The
proportion is down from 27% in 2022, suggesting that inflation may be impacting
how much people can afford to splash out on purchases.
The report says that shoppers' willingness to pay for online returns is falling,
as retailers begin to pass on the cost. Companies including TJ Maxx, Best
Buy, Kohl's, and Urban Outfitters now charge for some mail returns in the US.
However, the survey showed that younger generations, who are not
necessarily conditioned to free returns, are more accepting of these charges.
businessinsider.com
Top 3 Reasons For Staying:
Liking Co-Workers - Enjoyable Job - Diversity & Job Stability
Study: The top reasons that retail employees decide to quit - or stay - are....
Poor or no education benefits (61%) and physically exhausting/stressful
conditions (59%) top the list of reasons why employees decide to leave.
Other top reasons employees quit are dislike of manager, schedule isn't
flexible, not recognized for efforts (all at 57%) and unfair pay practices
(54%).
Staying: As to why employees are staying on the job, the top driver was "like
working with co-workers" (70%), followed by "job is enjoyable" (68%),
diversity and job stability (both at 67%) and ability to take time off
(59%). Other reasons for staying on the job included satisfactory pay (57%)
and flexible schedule (55%).
Considering Leaving: A job that is too physically exhausting/stressful
(58%) and low pay (56%) are the top reasons employees are considering
leaving their job, along with limited or no advancement opportunities, no
opportunities for raises/bonuses and poor or no education benefit.
chainstoreage.com
What Recession? Some Economists See Chances of a Growth Rebound.
The Federal Reserve has raised rates rapidly. But instead of cracking, some data
point to an economy that's thriving.
But the recession calls are now getting a rethink.
Employers added more than half a million jobs in January, the housing market
shows signs of stabilizing or even picking back up, and many Wall Street
economists have marked down the odds of a downturn this year. After months of
asking whether the Fed could pull off a soft landing in which the economy slows
but does not plummet into a bruising recession, analysts are raising the
possibility that it will not land at all - that growth will simply hold up.
nytimes.com
Bed Bath & Beyond is closing 149 more stores. See the list
Quarterly Results
O'Reilly Automotive Q4 comp's up 9%, Full Yr. up 6.4%, Q4 sales up 11%, Full Yr.
sales up 8%
Murphy USA Q4 merchandise up 4.2%, retail gallons comp's up 4%, Full Yr.
merchandise up 9.3%, retail gallons up 9.2%
Ralph Lauren Q3 total revenue up 1%, North America sales up 1%, retail comp's up
2%, DTC up 9%, wholesale down 2%,
Ralph Lauren Q3 Europe sales up 1%, retail comp's up 11%, brick & mortar up 11%,
DTC up 12%, Wholesale down 1%
Ralph Lauren Q3 Asia sales up 1%, retail comp's up 8%, brick & mortar stores up
7%, DTC up 21%.
Under Amour Q3 DTC down 1%, Wholesale up 7%, Revenue was up 3%
Store revenue down 6%, eCommerce revenue up 7%
Tapestry Q2 Coach net sales down 5%, Kate Spade net sales down 2%, Stuart
Weitzman net sales down 26%, total net sales down 5%
Senior LP & AP Jobs
Market
Director, Investigations- Organized Retail Crime job posted for Walmart in
Bentonville, AR
The
Director in Global Investigation will lead and focus on investigations related
to Organized Retail Crime. The role will be responsible for the management and
leadership of a field team, alongside partnering with internal and external
partners. Identifying investigative ORC trends and provide solutions to mitigate
and remediate risks; Successfully overseeing the standardization of
investigative processes and procedures by developing processes for new
investigative reports, systems, and operating guidelines.
careers.walmart.com
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