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CVS Health Announces Asset Protection Team Promotions

Landy Dunham promoted to Associate Vice President, Asset Protection for CVS Health
Landy has been with CVS Health for nearly two years, starting with the company in 2021 as Director, Asset Protection. Before his promotion to Associate Vice President, Asset Protection, he served as Executive Director, Asset Protection Strategy and Profitability and Senior Director, Asset Protection. Congratulations, Landy!

Matt Johnson promoted to Executive Director, Asset Protection - Strategy and Profitability for CVS Health
Matt Johnson is an AP and Retail Operations leader with a demonstrated track record of success across multiple organizations and platforms throughout the last 10+ years. During this time, he has held various AP and Operational leadership roles, with increasing responsibility, and has proven to be adept at delivering outcomes through an unwavering focus on talent and leadership development. Congratulations, Matt!

Raymond Sosa promoted to Executive Director, Asset Protection for CVS Health

In his role as as Executive Director of Asset Protection with CVS Health, Raymond and his Team of Lead Directors, Regional A.P. Managers & District A.P. Leaders support over 2400 stores/pharmacies. His knowledge and skills have been developed while serving in a diverse capacity of leadership roles; including Divisional Director of AP for CVS Health, Director of LP for CVS Pharmacies, and more. Congratulations, Raymond!

Freddy Torres promoted to Executive Director Asset Protection Field Operations for CVS Health
Freddy has been with CVS (including CVS Caremark Corp., CVS Health Corporation, and CVS Health) for decades, starting with the company in 2002 as Regional LP Manager. Before his promotion to Executive Director Asset Protection Field Operations, he served as Division Director Asset Protection and District Leader. Congratulations, Freddy!

Shad Agel promoted to Executive Director, Asset Protection
for CVS Health

Over the past 16 years of his career as a Field Leader, Shad has held various roles within both Retail Operations and Asset Protection. He attributes his success to his ability to build highly-motivated and engaged teams that are driven to achieve company objectives. Shad has developed a true passion and personal satisfaction in finding new and innovative ways to drive profitability. Congratulations, Shad!

Tim Judy promoted to Lead Director, Asset Protection
for CVS Health

Tim brings 15+ years of experience in AP and Operations. He spent his last 2.5 years in the Metro DC market as a Region AP Manager and District AP Leader. Prior to CVS, Tim held several LP leadership roles with Target; including Group External/Internal Senior Investigator, Group Food Operations Leader, AP Business Partner and Store Director Roles. Congratulations, Tim!

Craig Vadnais promoted to Lead Director, Asset Protection
for CVS Health

Craig brings 17+ years of experience in Asset Protection. He spent his last 2 years in the Massachusetts and Rhode Island market as a Region Asset Protection Manager. Prior to that, Craig was a DAPL in the downtown Boston market and joined the AP corporate team supporting AP Operations and retail security. Congratulations, Craig!

Chuck Agathangelou promoted to Lead Director, Asset Protection for CVS Health

Chuck brings 34+ years of experience in field operations and Asset Protection. He spent his last 2 years in the Rockland County NY, and Northern NJ markets as a Region Asset Protection Manager. Prior to that, Chuck was a DM in the Northern NJ market before becoming a DL for the Staten Island NY market. Congratulations, Chuck!

Andy Zumbrum promoted to Lead Director, Asset Protection
for CVS Health

Andy has held various AP and operational leadership roles with increasing responsibility and has proven success at delivering results. These results have been built through strong partnerships across business units, gaining alignment on strategic solutions, and developing highly engaged and accountable teams. Congratulations, Andy!

Pedro Corrales promoted to Lead Director, Asset Protection
for CVS Health

Pedro has been with CVS Health for more than seven years, starting with the company in 2015 as Multi-District LP Manager. Before his promotion to Lead Director, Asset Protection, he served as Region Asset Protection Manager for five years. Congratulations, Pedro!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position







TalkLP host Amber Bradley teams up with industry veteran and owner of the D&D Daily Gus Downing to talk legislative updates with NRF experts Jon Gold, Vice President of Supply Chain & Customs Policy, Jason Straczewski, Vice President of Government Relations & Public Affairs and David Johnston, Vice President of Asset Protection & Retail Operations. Amber and Gus cover what retailers need to know about the INFORM Act, where it stands today and how they can help get it over the goal line!

For more information on how to take action, retailers should visit NRF's website here.

To learn more about HSI's Operation Boiling point, listen to Amber's interview with HSI's Deputy Assistant Director Raul Aguilar here.

For breaking news headlines and mobile access to the D&D, download the TalkLPnews APP today - it's free and no registration is required!

Subscribe to the D&D Daily here.


Take action now against active shooter threats

How one retailer's proactive face matching led to ID, arrest without violence

Active shooter attacks spiked by 52.5 percent in 2021, according to the FBI. Most happened in "commerce" areas, such as shopping malls and grocery stores. In response, retailers are quickly adopting technologies, including face matching, that offer advance warning of threats.

Not all violence is preventable, but retailers can increase their chances of stopping attacks before they start. Here's how one retailer's fast, proactive reaction to a real-life threat led to an arrest with no violence or injuries-and most importantly, before the threatened attack happened.

The retailer became aware of a potential active shooter threat on a popular social media platform. An unknown and unverified individual made a direct threat of gun violence in his post, and he suggested that customers with children avoid the retailer's store.

Minutes after the threat was posted, the retailer ran the profile photo through the FaceFirst Visitor Search Investigation tool. Had the person of interest visited any of the retailer's stores in the past 45 days? Within seconds, the search revealed two face matches at two locations, one from two weeks back and another just one day prior.

The retailer's asset protection team reviewed the matched events and security camera video, then collaborated with local law enforcement. Officers confirmed the man was a known offender, with a record of violent crimes against another retailer and a history of mental illness. Using face matching technology, the retailer formed a threat profile for the man in less than two hours.

Eight days later, the man returned to the retailer's store. As he entered, the FaceFirst system matched his face and immediately generated a match notification. The store management team confirmed the notification and followed the retailer's policy on the notification: "Do not approach-call LE." Law enforcement officers responded quickly and arrested the man nearby. The incident was resolved without violence, and a restraining order was issued soon thereafter. The man has not returned to any of the retailer's stores since his arrest.

Calculate the risks of being caught unaware when a known offender enters your store. If you knew there was a proven solution to keep your valued customers and associates safer from violent offenders, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and ethical-take action today at facefirst.com.

The U.S. Crime Surge
The Retail Impact

What's Driving America's ORC Surge?

Fewer Associates, Self-Checkout, The Web, Bail Reform - All Fueling Theft
One NY county saw shoplifting grand larcenies surge 144% since 2019

Stores say product lock-ups necessary to combat shoplifting surge
The surge in shoplifting incidents is being driven by several factors, including high inflation, insufficient store staffing, more use of self-checkout lanes, and the low risk levels for incarceration or other punishment for thieves in some states, said Craig Szklany, vice president and product general manager in loss prevention and liability at Sensormatic Solutions, which makes loss prevention technology for retailers.

Local theft numbers surge

For the first six months of 2022, there were 329 shoplifting grand larcenies in the county, a 93.5% increase from the 170 in the same period in 2021 and 143.7% more than the 135 in the first six months of 2019, according to county police department records.

Reports of shoplifting petit larcenies from January to June 2022 totaled 2,560, a 15.7% increase from the 2,212 incidents over the six-month period in 2021 and a 4.9% increase from the 2,440 in the first six months in 2019, according to Suffolk County Police Department data.

A rising number of store thefts are connected to organized retail crime rings taking items that are easy to transport or that demand high values when being "fenced," said Mark Mathews, vice president of research at the National Retail Federation.

While the use of anti-theft measures, such as locked product cases, surveillance cameras and spider wraps - wired alarms attached to products to prevent theft - has increased, the number of store employees has declined, which is a factor in increasing theft, Mathews said.

'Ongoing issue with police priorities'

Bail reform in New York state took effect in January 2020, ending cash bail in most cases that involved misdemeanors and nonviolent felonies.

The Retail Council of New York State supported more recent changes to the state law - to allow repeat offenders of some crimes, including theft of property, to be eligible for arrest and bail - under Gov. Kathy Hochul's fiscal 2023 budget.

The council is hopeful that the state law changes, along with President Joe Biden's December signing of the INFORM Consumers Act, which requires online marketplaces to verify the identities of high-volume third-party sellers, will be an effective means of reducing shoplifting incidents, O'Connor said. newsday.com

Store Owners Take Security Into Their Own Hands
Eric Adams dubs NYC private security group 'wise' guys for battling shoplifters
Mayor Eric Adams applauded a group of Bronx-based merchants so fed up with shoplifters that they hired private security guards to police Fordham Road, while also ordering his own police force to "arrest" and "prosecute" suspects.

Hizzoner dubbed the Fordham Road Business District's new patrol group a "wise strategy" when pressed about the plan Wednesday morning interview on MSNBC's "Morning Joe."

"Shop owners are hiring private guards to fight back. Is that a wise strategy? What more can be done here?" asked Lemire. "It is a wise strategy, because I say this over and over again, not only must the numbers reflect safety, but people must feel safe," remarked Adams.

The new unarmed, five-person "Ambassador Program" is charged with monitoring the busy shopping area along Fordham Road from Jerome Avenue to Washington Avenue Wednesday through Saturday.

Retail theft has gotten so bad in the district that an American Eagle store recently called it quits, closing its store after experiencing upwards of 20 thefts a day, according to local representative, Democratic Councilman Oswald Feliz.

Meanwhile, thousands of grocery and retail store owners across the city also banded together to form Collective Action to Protect our Stores, or CAPS, to demand stiffer penalties for theft and new protections for workers.

Adams even hosted a major summit on retail theft last month with big name stores like Target and Starbucks in attendance, as well as members of the NYPD, the city's five district attorneys and state Attorney General Letitia James.

"Law enforcement must arrest and prosecute and hold them accountable." Adams said cracking down on recidivist criminals tops his list of demands he'll push Albany lawmakers to focus on this year. nypost.com

Retail Crime: Top Priority for State Governments
New Mexico governor vows bipartisan effort to fight crime
Democratic Gov. Michelle Lujan Grisham vowed Wednesday to work with state lawmakers on both sides of the aisle to address New Mexico's crime problems, a situation she described as untenable.

The state's largest city has had back-to-back years of record homicides and some residents in Albuquerque and elsewhere have complained about not feeling safe in their communities. Retail crime also has been on the rise, with businesses losing millions of dollars to smash-and-grab schemes.

Gun control legislation will be among the most debated, with Democratic lawmakers calling for tough penalties for parents and others who let guns fall into the hands of children. Just last week, the governor in her State of the State address also called for a ban on the sale of assault weapons and legislation that would allow victims of gun violence to bring civil lawsuits against gun manufacturers.

House Minority Leader Ryan Lane said fellow GOP lawmakers are focused on legislation aimed at stopping felons from buying firearms, ensuring that career criminals are not released prematurely and targeting retail crime and other schemes that fund crime syndicates.

An effort to tighten requirements for pretrial release of people charged with violent crimes had failed last year despite growing public discontent about what has been perceived as a "revolving door" in the criminal justice system.

"It's an all-hands-on-deck approach," he said. "This is one area where I think we need to seriously say, 'Put politics aside, let's evaluate each idea, each proposal. If it's a good idea that fixes a problem, let's get it done.'" seattlepi.com

Crime & Safety Remains Top of NYC Mayor's Agenda
NYC Mayor Adams Outlines "Working People's Agenda" in State of the City Address

Speech Lays Out Bold Plans to Keep Recidivists Off Streets & More

Mayor Adams' agenda is built on four pillars that are essential to building a city that meets the needs of working New Yorkers and represent the focus of his administration's work in 2023: jobs, safety, housing, and care.

Mayor Adams entered City Hall with a mission and a mandate to reduce gun violence. Having lowered shootings by double digits in its first year in office, and leaving 2022 on an overall downward trend in major crimes, the administration will continue to focus on violent crime while rolling out new and expanded efforts to combat issues from property crime and traffic violence to quality-of-life issues.

The Adams administration will work to get 'New York's Most Wanted' - roughly 1,700 known offenders responsible for a disproportionate amount of the city's violent crime - off the streets. That means working with Albany on targeted, evidence-based solutions to this crisis and changes to state law to ensure that defendants receive the speedy trial that the Constitution guarantees, that victims and their families are provided justice in a timely manner, and that district attorneys and public defenders have the resources to hire more attorneys and paralegals to remove the bottleneck in the courts while simultaneously investing in technology. The administration will also work to address the overly complex and burdensome discovery process that is consuming innocent people with bureaucracy without getting dangerous people off the streets or providing closure for victims.

Under the Working People's Agenda, the Adams administration will also supplement the city's focus on the most violent offenders by redoubling efforts to protect New Yorkers from robberies and burglaries - including increasing the New York City Police Department's (NYPD) crime prevention units' focus on retail theft and working with business owners and business improvement districts on proactive solutions to prevent shoplifting.  nyc.gov

Cargo Theft from Facilities Surges - Hijacking Declines
Supply Chain Graphic of the Week: Inventory Thefts by Type in 2022

Violent Hijackings Fell to Number 2 Spot Last Year, BSI Report Says

BSI, a process improvement firm, is once again out with its annual Supply Chain Risk Insights Report, looking at 2022 data. That includes quite a bit of data on inventory/cargo thefts for the year, including the chart below, which shows the percentage thefts by type:

As can be seen, thefts from hijacking have fallen as a proportion of all cargo theft from 24.4% to 17.0%. These are now second to theft from facilities, which accounted for more than a quarter of total thefts, seeing year-to-year increase from 24.2% to 26.0%. scdigest.com

How to be prepared in case of a shooting without living in fear

As US reels from more mass shootings, can loneliness be a trigger for violence?

COVID Update

667.8M Vaccinations Given

US: 104M Cases - 1.1M Dead - 101M Recovered
Worldwide: 674.1M Cases - 6.7M Dead - 646.1M Recovered

Private Industry Security Guard Deaths: 362   Law Enforcement Officer Deaths: 830

COVID Cases, Hospitalizations & Deaths

COVID's Lasting Impact on Downtown Retail Foot Traffic
Downtowns take a hit: the remote work trend impact
Almost three years into the pandemic, many people are still set up in their work-from-home offices, working either completely remotely or in a combination of a couple days in their office and the rest from their abode.

Birmingham, downtown Detroit, other downtowns, and suburban office parks are all experiencing the residual effects of employees who make their coffee in their kitchen in the morning and head to a desk or table in another room rather than heading out on their commute. Some places have more vacant office space than previously, or commercial space is being reconfigured for different ways or working - or completely new uses. But there are also additional casualties as people stay home - streets are quieter, lunch business slacks off, retailers see less foot traffic. It's the inadvertent casualty to WFH (work from home), and it's full impact is still being determined.

Birmingham "seems to be faring better than some other downtowns. What we're seeing is stores and restaurants are changing their hours and the days they're open, but that is consistent across the region, the state and the country," due to the changing nature of employment. "Retailers have to get their online businesses going. That's a very important factor," Sheppard-Decius noted, as shoppers of all stripes have become more accustomed to shopping online.

However, she said she has met with so many retailers "who say their customers are so excited to come in now (that the pandemic is easing), to speak to them in person, and touch their items again. We just have to be flexible and open to new ideas. We have to change with the market, otherwise the market will leave us behind." downtownpublications.com

Retailer's COVID Sick Policy Under Scrutiny
H-E-B worker starts petition over grocer's sick policy after testing positive for COVID
An H-E-B employee has gathered more than 3,800 signatures on an online petition criticizing the retailer's sickness policy, saying new changes result in workers being "punished for getting sick."

The employee tested positive for COVID-19 on Jan. 1 and called in sick but was penalized for doing so, according to the employee, whose petition is anonymous. The employee went to work with a mask and a positive test in hand, and then went home without working the shift.

The employee said H-E-B has a new automated system to track attendance infractions. It assigns points to calling in sick, being tardy or leaving early - potentially triggering disciplinary actions or firing.

"This automatic system is indiscriminate, uncaring, and corporatized," the employee wrote in the petition letter.

Concern over exposing co-workers or customers to COVID-infected employees was a front-and-center issue during the height of the pandemic. The petition shows that workers are still processing how their employers should respond in the third year of the virus. dallasnews.com

CDC still looking at potential stroke risk from Pfizer bivalent COVID shot

California judge issues preliminary injunction blocking COVID 'misinformation' law



Lessons from NRF 2023: Retail's Big Show
Two Big Hits and Two Misses from NRF 2023

By Tony D'Onofrio, Global Retail Influencer & Prosegur's CEO & Managing Director, Global Retail Business Unit

The National Retail Federation Big Show this past week in New York did not disappoint. As I summarized in my post NRF 2023 social media post:

"THAT'S A WRAP: An inspiring Retail ROI Super Saturday, an astounding number of NRF 2023 retailer meetings, a roaring 20s Rethink Retail Top 100 influencers bash, hosting the NRF Loss Prevention Council, kicking off LPRC 2023 at Bloomingdale's, named a top 10 NRF original Twitter, on Linked-in 45,000+ impressions / 100%+ engagement, nearly 90,000 steps, launching multiple Prosegur next-gen RFID tech, trend spotting for next article, and most essential FRIENDSHIPS rekindled -- it has been an exceptional Retail Innovation Leadership few days. Thank you ALL."

What were the big hits and misses of the immersive NRF 2023 week? How could the misses improve both the trade event and also create new revenue streams for retailers?

Hit 2: The NRF Big Show as the Showcase of Retail Innovation

As I said in the social media post, "beam me up retail." Interesting possibilities in improving customer services, help desks, theft deterrence, and even those dreadful video meetings for hologram technologies.

Great to see the improved focus on loss prevention with the recent appointment of David Johnston as NRF Vice President of Asset Protection and Retail Operations. Consider the following:

• In the November earnings call, Target's CEO reported $400 million due to inventory shrink and organized retail crime, a theme that has come up with multiple other retailers.

• According to NRF's own research, eight in 10 retailers surveyed report that the violence and aggression associated with ORC incidents increased in the past year.

I had the pleasure of hosting 25+ Loss Prevention executives on Tuesday night and innovation is top of mind in addressing these industry challenges. Also enjoyed kicking off a new year of innovation for the Loss Prevention Research Council at Bloomingdale's.

Read Tony D'Onofrio's full article here to see all the hits and misses


NRF Big Show 2023 Video Recap

Retailer's from around the world came together in New York City for NRF 2023: Retail's Big Show. From January 14-17, attendees heard from the biggest names in retail and beyond, experienced breakthrough technologies and forged partnerships.

Watch the video recap and see NRF 2023 photos, blog posts, press coverage and more here

2023: The Year of Retail Recalibration?
With Layoffs, Retailers Aim to Be Safe Rather Than Sorry (Again)

Companies that ramped up hiring in areas like technology over the past few years are cutting back as customers slow their spending.

The retail industry is trying to figure out its correct size. Retailers, faced with sky-high demand from shoppers during the pandemic, spent the past three years ramping up their operations in areas like human resources, finance and technology. Now, times have changed.

A public that rushed to buy all sorts of goods in the earlier parts of the pandemic is now spending less on merchandise like furniture and clothing. E-commerce, which boomed during lockdowns, has fallen from those heights. And with consumers worried about inflation in the prices of day-to-day necessities like food, companies are playing defense.

Saks Off 5th, the off-price retailer owned by Hudson Bay, laid off an unspecified number of workers on Tuesday. Saks.com is laying off about 100 employees, or 3.5 percent of its workers. Stitch Fix laid off 20 percent of its salaried workers this month and closed a distribution center in Salt Lake City. Last week, Wayfair said it would lay off 1,750 people, or 10 percent of its work force, and Amazon started laying off 18,000 workers, many of them in its retail division. Bed Bath & Beyond cut its work force this month as it tries to shore up its finances and prepares for a possible bankruptcy filing.

The recent spate of layoffs is more about structural changes as the industry recalibrates itself after the rapid growth from pandemic-fueled shopping. And it accompanies broader worries about the state of the U.S. economy and layoffs by prominent tech companies. nytimes.com

Retail Staffing Shortage Continues
CVS, Walmart to Cut Pharmacy Hours as Staffing Squeeze Continues

Operating schedules remain 'pain point' as chains seek to improve work environment

CVS Health Corp. and Walmart Inc. are cutting pharmacy hours in the midst of a pharmacist shortage that has plagued the nation's biggest drugstore chains throughout the Covid-19 pandemic.

CVS, the largest U.S. drugstore chain by revenue, plans in March to cut or shift hours at about two-thirds of its roughly 9,000 U.S. locations. Walmart plans to reduce pharmacy hours by closing at 7 p.m. instead of 9 p.m. at most of its roughly 4,600 stores by March.

Walgreens Boots Alliance Inc. previously said it was operating thousands of stores on reduced hours because of staffing shortages. Combined, the three chains operate some 24,000 retail pharmacies across the U.S. wsj.com

Is This Fueling the Worker Backlash & Union Push?
Fewer Americans 'actively engaged' at work: Gallup

U.S. employee engagement in the workplace has dropped again

The ratio of engaged to actively disengaged workers in the country is 1.8-to-1, the lowest it has been since 2013. Younger workers are more likely to be disengaged at work compared to older workers, poll findings show.

Engagement among workers 35 years old and younger has gone down by 4 percentage points since prior to the pandemic. Meanwhile, engagement among workers ages 35 and older has only dropped by 2 percentage points.

Younger workers also reported feeling less cared about at work and that their opinions mattered less than older workers, the poll found. thehill.com

Chipotle looking to hire 15,000 workers

Sam's Club to open 30+ new U.S. stores, 5 distribution/fulfillment centers

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In Case You Missed It

RH-ISAC Releases Benchmark Reports
Cybersecurity Budgets Increase for Retail & Hospitality Industry

Despite economic headwinds and layoffs in other areas, most retail and hospitality CISOs expect to add staff in 2023, according to a new report.

Vienna, VA (January 25, 2023) - Information security teams have always had to do more with less, but 2023 might be the year when they are able to do more with more. Riding a three-year trend, 70% of CISOs expect their budgets to increase again this year, while 60% also expect more FTEs, according to the CISO Benchmark Report released today from the Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC).

The annual report surveys cybersecurity leaders from consumer-facing industries to assess data about budgets, personnel, and organizational priorities.

The increase in budget and personnel reflects how cybersecurity has grown as a critical part of business operations in many organizations. This year, business disruption emerged as a top 10 (No. 7) risk that organizations currently face, up seven spots from No. 14 in 2021. Similarly, 50% of CISOs now have business continuity/disaster recovery as part of their core responsibilities, an increase of 11 percentage points since last year.

New this year is an additional benchmark report from RH-ISAC that survey cybersecurity practitioners to understand the challenges and priorities staff have in executing daily job functions.

Key insights from the Practitioner Benchmark Report include:

83% serve more than one job function, which means that employees have a valuable and diverse skill set across security operations (76%), threat intelligence (66%), and risk management (66%)

93% believe they have the necessary skill sets to perform their job effectively

"The retail and hospitality industries are constantly evolving, and so are the cybersecurity challenges they face," said Suzie Squier, president of RH-ISAC. "The RH-ISAC Benchmark Reports provide valuable insights and actionable information for CISOs and other information security professionals to stay informed about trends and resource allocation among infosec teams."

The full reports are available to RH-ISAC members, and summary versions of each report are available to download: CISO Benchmark Report | Practitioner Benchmark Report

Click here to read the full press release


FBI Takes Down One of Top Ransomware Threats
FBI seizes notorious ransomware group's infrastructure after lurking in servers for seven months

The group responsible for at least 1,300 attacks that resulted in at least $100 million in ransom payments

After seven months spent lurking inside a notorious ransomware group's networks, swiping decryption keys for its victims, the FBI and international partners seized infrastructure behind Hive ransomware attacks.

Since June 2021, Hive has targeted more than 1,500 victims globally, including disrupting health care providers during the height of the COVID-19 pandemic. Victims paid more than $100 million in ransom to the group, which attacked a U.S. victim in Florida as recently as 15 days ago, according to Attorney General Merrick Garland.

The successful international operation against the group, considered a top-five ransomware threat by the FBI, is a major victory for the ongoing and frustrating battle against the scourge or ransomware that cost victims hundreds of million of dollars annually.

While staking out Hive's network, the FBI disrupted multiple attacks, including ones against a Louisiana hospital, a food services company and a Texas school district. The investigation led to two servers in Los Angeles that FBI agents took down with a court order Wednesday night. Law enforcement from the Netherlands and Germany contributed to the operation.

"In a 21st-century cyber stakeout, our investigative team turned the tables on Hive, swiping their decryption keys, passing them to victims, and ultimately averting more than $130 million dollars in ransomware payments," Deputy Attorney General Lisa O. Monaco said during a press conference Thursday. "Simply put, using lawful means we hacked the hackers."

The Hive takedown is reflective of the Justice Department's strategy to go after hacking infrastructure first, disrupting attacks and clawing back victim losses. cyberscoop.com

Businesses Scramble as Attackers Work Around 'Zero Trust'
Companies Struggle With Zero Trust as Attackers Adapt to Get Around It

Only one in 10 enterprises will create a robust zero-trust foundation in the next three years, while more than half of attacks won't even be prevented by it

The zero-trust approach to security promises to reduce threats and make successful attacks less damaging, but companies should not expect that implementing zero-trust principles will be easy or prevent most attacks, business intelligence firm Gartner said this week.
While interest in zero-trust architectures is high, only about 1% of organizations currently have a mature program that meets the definition of zero trust. The firm also estimates that only a 10th of all organizations will create a mature zero-trust framework by 2026, and by that time, those measures will end up only blocking or minimizing the impact of about half of all attacks.

Even so, moving from 1% to 10% is significant progress, says John Watts, vice president analyst at Gartner.

"That's a relatively large increase," he says. "[Ten percent] may seem low, but at the same time, right now, when we talk to clients, and we look at other industry data points, it doesn't seem like there are many large organizations you can point to that have a mature and measurable zero-trust program."

Zero-trust initiatives continue to be an aspirational goal for companies and their cybersecurity teams, with 80% of executives indicating that the strategy is a top priority and 77% increasing their budget for implementation, according to a 2022 survey published by the Cloud Security Alliance in June. A separate report published by Microsoft in 2021 found that 96% of security leaders considered zero trust critical to their success - and 76% were "in the process" of implementing a zero-trust initiative.

As companies mull their paths forward, they should recognize that getting to a comprehensive zero-trust architecture is not easy and will take time, says Christopher Hallenbeck, CISO for the Americas at Tanium, a provider of converged endpoint management.

"The process of migrating to zero trust can seem overwhelming, and it often causes paralysis," he says. "I'm surprised the [forecasted] number is as high as 10%. While many organizations have zero-trust aspirations, few have made holistic changes to fully embrace it." darkreading.com

New Oversight Committee to Focus on IT & Cybersecurity
House Oversight expected to create new IT and cybersecurity subcommittee
epublican leaders of the House Oversight and Accountability Committee are starting to flex their new authority and are expected to break the current government operations subcommittee into two.

The responsibilities of the House Oversight Committee's Government Operations subcommittee will now be undertaken by two separate subcommittees: one will focus on IT, cybersecurity and procurement, while the other will focus on the federal workforce, according to a Hill staffer familiar with the matter.

Since the 2022 midterm elections, which flipped control of the House of Representatives from Democrats to Republicans, the GOP has been vocal about increased oversight of IT and cybersecurity spending at federal agencies including the IRS, DHS and FTC. fedscoop.com

How to find a job in the one tech market that is not seeing layoffs: Cybersecurity

7 Insights From a Ransomware Negotiator







13,000 Fake Web Shops Stealing Buyer $$$ and Data
Italy Starts Seizing Large-Scale Fake E-Commerce Websites
Italian officials have this week begun seizing what could be one of the world's largest networks of online fake shops, which have defrauded would-be customers by appearing to offer discounted goods from luxury brands such as Giorgio Armani SpA and Prada SpA that never materialize.

The illicit network of more than 13,000 online fake shops, discovered by the Italian cybersecurity firm Yarix, is allegedly managed by a group of Chinese cyber-criminals, as suggested by infrastructure code as well as the payment system's gateway, according to people familiar with the matter, who asked not to be named discussing confidential information.

A spokesman for Yarix confirmed the company is actively assisting a large-scale investigation aimed at taking down fake e-shops. The investigation could later be joined by law enforcement agencies of other European countries and the US, the spokesman added.

Officials at Italian law enforcement agency Polizia Postale on Wednesday started taking down some of these digital fake shops related to Italian brands, the people said.

These sites are well-designed imitations of genuine corporate websites, and customers are usually attracted because of discounted prices. But no deliveries are made, and the websites generally include a real credit card payment platform used to steal buyers' financial data, the people said.

"What we revealed is a coordinated, infrastructured network of well-designed fake shops across the world that in the last two years have probably stolen tens of millions of euros, dollars from unsuspecting clients," Mirko Gatto, chief executive officer at Yarix, said in a phone interview.

Italian fashion brands targeted by the criminal network include Brunello Cucinelli, Dolce & Gabbana, Ermenegildo Zegna and Moncler, the people said. The cyber-criminals also targeted international sports brands such as Nike, Adidas and New Balance, they said.

Most of the fake shops' servers and digital platforms searched in the current probe are located in Panama, Turkey and the US, the people said. bloomberg.com

Customers Funneled Crypto to Fake Online Electronics Shop
Here's what SBF's fake electronics outlet 'North Dimension' looks like

A shop with obscure brand partners and generic texts, where you can't really buy anything.

As the malpractices of the FTX continue to pop up and be uncovered by prosecutors, it turns out the disgraced crypto exchange's customers were sending money to a fake electronic online shop, which was reportedly opened by Sam "SBF" Bankman-Fried.

In a complaint filed on Dec. 13, the United States Securities and Exchange Commission (SEC) mentioned North Dimension Inc., an Alameda subsidiary that was a vital part of the FTX financial malpractice. According to the complaint, Bankman-Fried directed FTX to have customers send funds to North Dimension bank accounts in an effort to hide the fact that the funds were being sent to an account controlled by Alameda.

But the most peculiar fact about the company, which was registered at the same address in California as FTX US, was its fake website. Now only available through the Wayback Machine, the site appears to be an electronics outlet. However, there's no evidence that one could actually buy anything from North Dimension.

The site also claimed to be in collaboration with the "world's premium brands," but the logos displayed in the partner section are hardly familiar to anyone who'd like to buy a laptop or a smartphone.

The cherry on the cake is surely the website's "About Us" section, whose texts look like they may have been written by a not-too-smart artificial intelligence.

After being released on a $250 million bail, SBF has reportedly been cashing out large amounts of cryptocurrency. According to an on-chain investigation by decentralized finance educator BowTiedIguana, SBF has cashed out $684,000 in crypto from an exchange in Seychelles. cointelegraph.com

How to recycle your old electronics into Amazon gift cards

Walmart primes for $2.5 billion spending spree in India




Seattle, WA: $100,000 in losses after break-in at wedding dress store
A Seattle fashion designer who specializes in custom wedding dresses showed up to her shop Thursday morning to find the lock drilled out and the business ransacked. About two dozen dresses and most of the electronics were stolen from Leiren Designs and owner Madison Leiren said her losses total about $100,000. Whoever broke in had a clear idea of what to do, Leiren said, because the thief disabled the electricity to the business to prevent any alarm from triggering. She called Seattle police first thing in the morning, but because the crime was no longer in progress, she was redirected to the department's online reporting system. Leiren filed a report to get a case number but said there was still a hammer the thief or thieves had left behind and wanted an officer to show up to process the evidence. Although someone from the Seattle Police Department did call her, an officer had yet to stop by as of late Thursday evening. komonews.com

Gastonia, NC: Police seeking suspect in $80,000 Jewelry theft from Kohl's
Do you recognize this male suspect who, at around 5 p.m. on Jan. 17, committed an armed robbery at the Kohl's store on East Franklin Boulevard? Police are looking for a man they say stole thousands of dollars of jewelry from a department store and injured one of its employees in the process. The incident happened around 5 p.m. on Tuesday, Jan. 17, at Kohl's located at 3648 E. Franklin Blvd. In Franklin Square III in Gastonia. In surveillance footage, a white, blond-haired man can be seen smashing a jewelry case with a hammer then gathering approximately $80,000 worth of jewelry. While wearing a ball cap and face mask, the man can be seen shooting pepper spray at a female employee who approached him while he was committing the theft. A camera at the front of the store captured footage of him then fleeing out the front door. Police released the video footage Thursday in an attempt to find the suspect. gastongazette.com

Philadelphia, PA: Search underway for suspect who stole nearly $100K worth of jewelry from Rittenhouse store
The Philadelphia Police Department is searching for a suspect accused of stealing nearly $100,000 worth of merchandise from a Philadelphia jewelry store. Authorities say the robbery occurred Monday at 11 a.m., when the suspect walked into the Rittenhouse Hotel and wandered around the first floor. According to police, the suspect came upon an unlocked door to the Egan Rittenhouse Jewelry Store and took several pieces of jewelry valued at about $100,000.  fox29.com

Ashburn, VA: Thieves break in to Loudoun Co. firing range, steal 10 guns
Police are searching for two people who were caught on camera breaking into a gun range in Ashburn and stealing firearms. According to the Loudoun County Sheriff's Office, the burglary happened at the Silver Eagle Group in the 21000 block of Beaumeade Circle on Jan. 24. Deputies say the break-in happened around 4 a.m. Two people are seen in surveillance video breaking glass to enter the Silver Eagle Group. Deputies say the two suspects took 10 guns. Both suspects wore zip-up jackets or sweatshirts with hoods, face masks and gloves. They were seen leaving in a dark colored sedan.  wusa9.com

San Diego, CA: Man Armed with Knife Steals Eight Bottles of Cough Syrup from CVS

Seymour, IN: Police arrest 2 in connection with numerous thefts from local retailers

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Shootings & Deaths

Kennewick, WA: WA officials say Fred Meyer shooter is now mentally competent
His lawyers disagree. Five months after he being ordered to take his schizophrenia medication, a Richland murder suspect is ready to face criminal charges, say state psychologists. Eastern State Hospital medical officials believe that Aaron Christopher Kelly's condition is in partial remission and he can stand trial in Benton County. But his attorneys dispute that he's mentally healthy enough to help in his defense and plan to argue that before a Tri-Cities judge next month. Kelly, 40, is charged with first-degree murder for killing an Instacart worker, Justin Krumbah, inside the Richland Fred Meyer store last February and also wounding a store employee. He appeared in Benton County Superior Court this week via video link from the jail.  tri-cityherald.com

Boulder, CO: Update: Hearing set on competency of Colorado store shooting suspect
A judge is scheduled to hold a hearing Friday to discuss whether a man charged with killing 10 people at a Colorado supermarket nearly two years ago is mentally competent to stand trial. Court proceedings against Ahmad Al Aliwi Alissa, 23, have been paused for more than a year after Judge Ingrid Bakke found him to be mentally incompetent in December 2021 and sent him to the state mental hospital for treatment. Brief hearings are held periodically to check whether doctors believe Alissa is competent, meaning he is able to understand legal proceedings and work with his lawyers to defend himself. Alissa is accused of opening fire outside and inside a King Soopers store in the college town of Boulder in March 2021, killing customers, workers and a police officer who rushed in to try to stop the attack. Alissa, who lived in the nearby suburb of Arvada, surrendered after another officer shot and wounded him, authorities said. Investigators have not revealed a possible motive. They said Alissa passed a background check to legally buy a Ruger AR-556 pistol, which resembles an AR-15 rifle with a slightly shorter stock, six days before the shooting. Alissa is charged with murder and multiple attempted murder counts for endangering the lives of 26 other people. mynorthwest.com

Palm Beach County, FL: Update: Best Buy deliveryman guilty of beating grandma to death, setting her on fire
Florida Best Buy delivery driver has been found guilty of bludgeoning to death a 75-year-old customer with a rubber hammer and setting her on fire. Jorge Dupre Lachazo, 24, was convicted by a Palm Beach County circuit judge on Wednesday of first-degree murder, burglary and arson following a three-day bench trial, according to court records. Lachazo faces mandatory life in prison when he's sentenced on April 5. Lachazo and another man delivered a washer and dryer purchased from Best Buy to Evelyn Smith Udell's Boca Raton home on Aug. 19, 2019, officials said. After installing the appliances, the other man went outside while Lachazo stayed behind to explain to the retired librarian how to use the devices. Minutes later, the witness reported hearing screams. He found Udell lying on the floor covered in blood and called 911. Lachazo fled in the delivery truck but was later stopped by a police officer, investigators said. dnyuz.com


Robberies, Incidents & Thefts

Branford, FL: Update: Man sentenced to Life in prison for armed robbery at Dollar General
The Suwannee County Sheriff's Office (SCSO) says today a man plead guilty for committing an armed robbery on Jun. 14th, 2022. The Sheriff's Office says Daniel Mobley, 55, entered a Dollar General located a US Highway 27 and County Road 137 in Branford, FL. Deputies say the suspect grabbed the clerk by her arms and demanded money from the registers as well as the safe. SCSO says the suspect took the money as well as the clerk's cell phone before he fled the store. Mobley was identified as the suspect through surveillance footage and had a warrant out for his arrest. The Sheriff's Office says that on Jun. 16th, 2022, the suspect fled from Columbia County deputies to Suwannee County. On Jan. 26th, 2023, Mobley was sentenced to life in prison in a Suwannee County courtroom.  mycbs4.com

Norfolk, VA: 2 plead guilty following 5-hour Armed Robbery spree across Hampton Roads
A Chesapeake and Suffolk man pleaded guilty this week for their involvement in a series of armed robberies at 7-Elevens in Newport News, Norfolk and Virginia Beach. Court documents show that 23-year-old Deric Breon Simons, 22-year-old Ronald Lee Brookins and a third person conducted a series of armed robberies at 7-Eleven just before midnight on July 24, 2019 into the early morning of July 25.  wavy.com

Houston, TX: Man takes off in stolen bike after pulling out gun inside sports store in Meyerland, HPD says
Houston police are looking for an alleged bike thief who pulled out a gun that failed to fire inside a sports store in the Meyerland area. Officials reported on Dec. 16, 2022, at about 3:40 p.m., a man entered the business located at the 8700 block of West Loop South and walked to the bicycle section. The man allegedly took one of the bikes that were on display and rolled it to the front of the store by the cashier area. Surveillance video shows the suspect then pulled out a handgun from his pocket, pointed it at the ceiling, and pulled the trigger. Thankfully, the gun did not fire. When the suspect saw the gun failed to fire, he got on the bike and quickly rode it outside the store. abc13.com

Montgomery County, MD: Video shows man stealing 6-foot gorilla statue from antique store
Security video from an antique store in Maryland shows a thief stealing a giant statue of a gorilla. The Montgomery County Police Department said the theft happened at 3:18 a.m. Wednesday. Video shows a man pull up in an older model Chevrolet Colorado Z71, get out of the vehicle and walk up to the statue. He then cuts the cable that was locking the gorilla to the front of the store, loads it into the truck and leaves the scene. The owner of the antique store said the statue, named "Murphy," had already been sold, but still needed to be shipped to a hotel in Africa. cleveland19.com

Monterrey, Mexico: Divine justice: thief impaled by angel's sword in botched church robbery
A thief in Mexico was served a bit of divine justice last week after he accidentally impaled himself on a statue of St. Michael the Archangel while robbing a church in Cristo Rey Parish. The 32-year-old was apparently intoxicated and attempted to make off with a statue of St. Michael the Archangel, and tripped in the process. According to reports from the Daily Mail, Michael Alonso was found by a group of locals who then called for help for the injured thief impaled by St. Michael's sword. Alonso received medical attention at the scene before he was taken to a clinic and later handed over to Mexican police to face secular justice.  msn.com

Benton, AR: Police arrest man accused of shoplifting, stabbing truck stop employee

Macon, GA: Teenage twins charged with 7 robberies over 4 months in Bibb County

Bergen County, NJ: Police in North Jersey investigate string of robberies at gas stations, 7-Elevens

Salem, IN: Arrest of bakery employee for theft of thousands leads to 2 drug arrests

Pinellas Park, FL: Florida Woman Beat Store Clerk With Beef Stick After She Was Caught Stealing; Clerk uninjured, suspect arrested for theft and battery


Rowlett, TX: Suspected Arson fire at Rowlett Walmart, $1M in damages
Suspects were taken into custody and nobody was injured Tuesday after someone intentionally set a fire in the paper aisle at the Walmart Supercenter in Rowlett, according to the Rowlett Fire Department. "It was set by three juveniles," said Fire Marshal Thomas Cooper, adding the store received significant damage due to the blaze. "They are reporting losses approaching $1 million," he said, adding much of the merchandise near the site of the fire, including clothing items, sustained smoke damage. "And any of the food that was out had to be destroyed," he said. The suspects were each charged with one count of arson and were placed in custody of the Rockwall County Juvenile Detention Center. The Walmart Supercenter will remain closed for at least a few days.  heraldbanner.com

Chelan County, WA: Man Who Set Fire In Target To Pay $115 In Restitution
The man who started a fire in the Wenatchee Target will only have to pay about $115 in restitution to the store. Twenty-two-year-old Anthony Torres was sentenced to nine months in jail after admitting he started the fire in May that closed down the store for about three weeks. Court documents filed this week show Target is asking for just under $115. An email dated Jan. 20 from Target to the Chelan County Prosecutor's Office read, "Our legal team doesn't have the name of the insurance company at this time, so they are only going to seek restitution for $114.96." Torres has a restitution hearing coming up on Monday. He's already required to $600 in court costs and legal fees for the crime. Torres was tracked down about a month after the fire was set with the help of the public to locate a witness. He was convicted of Second-Degree Arson after being originally charged with First-Degree Arson following his arrest. His sentence of nine months is on the high side of the typical range for the offense of three to nine months. Torres' sentencing document stated he has a substance abuse problem that contributed to the crime. His attorney stated at his sentencing hearing that the defendant had learned his lesson and apologized for his actions. Torres has been in the Chelan County jail since June 22. A condition stated in his sentence is that he not return to any Target store. kpq.com



Amazon - Orange County, FL - Armed Robbery
Antique - Montgomery County, MD - Burglary
C-Store - Kent County, MI - Burglary
C-Store - Kent County, MI - Armed Robbery
C-Store- Beverly, IL - Armed Robbery
C-Store - Beverly - IL - Armed Robbery
C-Store - Fayette County, WV - Burglary
C-Store - Pinellas Park, FL - Robbery
C-Store - Colorado Springs, CO - Robbery
C-Store - Benton, AR - Armed Robbery / Clerk stabbed
CVS - San Diego, CA - Armed Robbery
Flowers - Glen Burnie, MD - Robbery
Gas Station - New Albany, MS - Armed Robbery
Guns - Ashburn, VA - Burglary
Jewelry - Philadelphia, PA - Burglary
• Jewelry - Greely, CO - Robbery
• Jewelry - Manchester, NH - Burglary
• Jewelry - Murfreesboro, TN - Robbery
• Jewelry - Duluth, GA - Robbery
• Jewelry - Tigard, OR - Robbery
Kohl's - Gastonia, NC - Robbery
Liquor - West Hartford, CT - Armed Robbery
Liquor - Paso Robles, CA - Armed Robbery
Restaurant - Cleveland, OH - Burglary (KFC)
Restaurant - Houston, TX - Armed Robbery (Subway)


Daily Totals:
• 18 robberies
• 7 burglaries
• 0 shootings
• 0 killed


Weekly Totals:
• 103 robberies
• 49 burglaries
• 5 shootings
• 1 killed

Click to enlarge map



None to report.

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Director of Asset Protection & Safety
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The Director of Asset Protection and Safety is responsible for developing strategies, supporting initiatives, and creating a vibrant culture relating to all aspects of asset protection and safety throughout the organization. As the expert strategist and leader of asset protection and safety, this role applies broad knowledge and seasoned experience to address risks...

Business Continuity Planning Manager
Jacksonville, FL - posted January 26
Responsible for developing, implementing and managing the company's Business Continuity (BCP) and Life Safety Programs to include but not limited to emergency response, disaster recovery and site preparedness plans for critical business functions across the organization. In addition, the position will develop and lead testing requirements to ensure these programs are effective and can be executed in the event of a disaster/crisis...

Region Asset Protection Manager (Ft. Lauderdale)
Fort Lauderdale, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Region Asset Protection Manager-St Augustine and Daytona Beach Market
Jacksonville, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Region Asset Protection Manager: Fresco y Mas Banner
Hialeah, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Regional Asset Protection and Safety Manager (UK)
London, UK - posted January 3
Responsible for ensuring application of Environmental, Health & Safety (EHS), occupational safety, and loss prevention programs and policies at the store, region, and cross-regional levels. Works with the Team Leaders and Team Members to ensure education, communication, and understanding of safety and loss prevention policies, including how safety and asset protection contributes to profitability and business success...


Manager of Asset Protection & Safety Operations
Woodcliff Lake, NJ - posted December 9
The Manager of Asset Protection & Safety Operations is responsible for the physical security, safety compliance and reduction of shrinkage for Party City Holdings, by successfully managing Asset Protection (AP) Safety programs for all PCHI locations...

Loss Prevention Auditor and Fraud Detection Analyst
Boston - Framingham, MA - posted December 2
As a Loss Prevention Auditor and Fraud Detection Analyst for Staples, you will conduct LP operational field audits remote, virtual and in person, within a base of 60 retail stores to ensure compliance to operational standards to drive operational excellence and preserve profitability...

District Asset Protection Manager
Phoenix, AZ - posted November 17
As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture. Oversees Asset Protection Programs by providing leadership and guidance to Asset Protection teams and General Managers on methods to successfully execute programs in stores...


Asset Protection Associate
Riverhead, NY - posted November 4
The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors. APAs promote and monitor compliance to Polo Ralph Lauren policies and procedures related to theft prevention, safety, and inventory control...

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