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Michael Lamb, VP of Asset Protection for Kroger, Announces Retirement

From Mike Lamb's LinkedIn page:

To my friend and colleagues. I announced my retirement from Kroger today
effective Feb. 5, 2024. I want to thank the Kroger organization for welcoming me back in 2022 and the last 20 months or so of service to the organization. I am forever grateful for the outstanding men and women on the Kroger Asset Protection team who work tirelessly to protect the assets of the company. I hope I'm leaving it better as a result of my time back.

In my second (and final) retirement, I plan to spend more time with my family, but will always stay connected to the AP industry that I love so well.

I plan to spend more time focusing on my family and health as well as enjoying the Florida sunshine and time on my boat. This industry has been so kind to me and I wanted to post this rather than you hearing from someone other than me. 

The D&D Daily thanks Mike Lamb for his decades of service in the AP/LP industry and wishes him all the best in his retirement!


David Shugan, CFI named VP Strategic Initiatives for RetSci

RetSci has extensive experience building scalable, AI-powered predictive and optimization solutions for many of the world's largest retailers. Before joining RetSci as Vice President Strategic Initiatives, David spent more than 15 years with Carter's as Senior Director, North America. Prior to that, he spent more than eight years with Cracker Barrel as Manager, Investigations. Earlier in his career, he held loss prevention roles with Pacific Sunwear for over a year and Chernin Shoes for six years. Congratulations, David!

See All the LP Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position







The 5 technology trends affecting the security sector in 2024

By Johan Paulsson - CTO, Axis Communications

The key technological trends that we see affecting the security sector in 2024 reflect this rapidly evolving environment. As ever, they're a mix of positive opportunities to be grasped, alongside the challenges that need to be addressed.

1. The potential for generative AI in the security sector: In 2024, we will see security-focused applications appear based on the use of LLMs and generative AI.

2. Solution management efficiencies driving hybrid architecture: Hybrid solution architectures - those employing the advantages of on premise, cloud, and edge technologies - are now established as the new standard in many security solutions.

3. Security always, but safety too: Security and safety have often been connected as a single subject. Increasingly they are being recognized as separate use cases.

4. Regulation and compliance driving technology: Speaking of compliance, the global regulatory environment is having an increasing impact on the development of technology, its application, and use.

5. Taking the 'total system' perspective: The impact of every aspect of a security solution will be under increased scrutiny, with vendors and customers needing to monitor, measure and, increasingly, report on a broad range of factors. Taking a total system perspective will be essential.

Read the full blog here


The U.S. Crime Surge
The Retail Impact

LAPD's Project Blue Light Starts at Topanga Mall in June with ALPR
LAPD plans to include private cameras in 10K-strong surveillance network
The Los Angeles Police Department (LAPD) intends to develop a new surveillance center that will give police centralized access to live security feeds from cameras in public and private spaces, pending budget approval from Mayor Karen Bass. The department hopes to be able to access 10,000 cameras through the city through the program, which has been dubbed LAPD Live.

Real-time surveillance center to utilize live feeds from home security cameras

The real-time crime command center would give police access to security cameras in and on city buildings, retail stores, police body cams and the department's helicopters. It would integrate other software such as the Compstat intelligence tool onto one single screen. Homeowners could also register their own security cameras with the department to share footage from their property and be notified if a crime is committed nearby.

LAPD argues the program will reduce time and money spent on investigating crimes, gathering evidence, and talking to witnesses while "eliminat[ing] the need for officer visits to private residents" which in turn "preserves individual privacy." It would also help mitigate the effect of a recent decline in sworn officers.

And in San Francisco, Mayor London Breed put a measure on the next ballot to deregulate police use of facial recognition as tech investors contribute hundreds of thousands of dollars in funding toward the cause.

Surveillance will cost state of California and participating businesses

Continue Reading

Theft & Shrink Will Continue to be Hot Topic in the Retail Industry in 2024
WSJ: As Retailers Cite Rising Theft and Shrinkage, Analysts Want More Details

Retailers say a surge in theft has hurt their bottom lines, but investors and analysts are looking for more specifics in coming financial reports

As retailers, in the coming weeks, report on the busy holiday shopping season, investors and analysts will be
trying to get more understanding into shrinkage and theft.

Finance executives say they are fighting a growing wave of theft, cutting into profits that were already under pressure. But theft is just one contributor to shrink, the industry term for the difference between inventory on the books and what's physically on hand. Lost or damaged goods and inaccurate records also play a part. The picture of retail shrink, which retailers say has been accelerating, may also have been distorted by effects of the pandemic and inflation, some analysts say.

Shrink is now one of the most frequently discussed topics in the industry.

Some analysts say the
higher shrink may partly reflect a return to prepandemic norms rather than entirely new trends in theft. Reduced visits to physical stores starting in 2020 simultaneously decreased the opportunities for theft, they say, an effect that dissipated as shoppers stepped out of their houses again.

Shrink in dollar terms is certainly elevated to some degree. But retailers' more recent reporting suggests that those numbers may overstate the case. Companies may also be using the
focus on theft as an "opportunity to draw attention away from margin headwinds in the form of higher promotions and weaker inventory management," the William Blair report said.

Seeking specifics

Analysts want more information about shrink. Specifically, there is a desire for particulars around what is driving any increases in shrink, what companies are doing about it, whether those efforts are working and what the associated costs are. Retailers calculate shrink differently, and often don't disclose exact figures to show the impact to their financials wsj.com

52K Shoplifting Incidents in NYC in 2023 - 4,500 Fewer Than 2022
But there were still 3,000 more shoplifters arrested in 2023

NYPD Says Shoplifting Down, Arrests Up

Retail crime continues to frustrate brands and law enforcement worldwide.

Crime-plagued New York City reported new data showing progress with shoplifting. According to the New York Police Department (NYPD), the city documented 52,000 reported incidents of shoplifting last year-4,500 fewer than 2022. Police arrested 3,000 more shoplifters in 2023 than they did the year prior.

Michael Lipetri, chief of the Office of Crime Control Strategies, said
police believe the decline in shoplifting incidents stems from a more visible patrols in shopping districts. Law enforcement has worked with NYC businesses to monitor criminal patterns. "What we also saw with shoplifting is we had a 40-percent increase in the store calling the NYPD to report a theft, and that's what we've asked them to do," he said.

NYPD Commissioner Edward A. Caban took to X, formerly known as Twitter, to share the department's 2023 crime statistics, noting
a 13 percent decline in burglary, 3 percent decline in robberies, and 2-plus-percent dip in grand larcenies.

Philadelphia, decision-makers announced new moves to attack retail crime. A new law championed by State Senator David Argall established the Office of Deputy Attorney General for Organized Retail Crime Theft, where five prosecuting attorneys will focus on statewide retail crimes. The law also lowers the value threshold for thefts that can be prosecuted as second- and third-degree felonies.

Under previous Pennsylvania law stolen merchandise worth $5,000-$19,999 qualified for third-degree felony charges; now that's $2,500-$9,999.
The theft of $10,000-$49,999 in merchandise is now a second-degree felony, instead of anything over $20,000. yahoo.com

'The Chaos Must Stop!': NY Gov. Rolls Out Anti-Theft Plan
NY Gov. Hochul declares war against shoplifters in State of the State address
Gov. Kathy Hochul declared war against shoplifting on Tuesday, saying retail thievery in New York has spiraled out of control - with many products in stores under lock and key.

Hochul unveiled a multi-pronged plan to tackle the shoplifting scourge, including
boosting penalties for offenders who assault retail workers.

The governor's plan would create a new category of crime to prosecute those who sell stolen goods online and set up a new "smash and grab unit" in the New York State Police Department to prosecute theft rings.

Hochul also vowed to provide
dedicated funding to district attorneys to prosecute property crime, primarily retail theft. She noted that grand larceny crimes were up double digits compared to figures before the 2020 coronavirus pandemic.

Other initiatives proposed in the governor's plan include:

• Launching a new joint state, local and federal retail theft operation modeled after the existing gun enforcement task force.

• Expanding the work of Crime Analysis Centers to gather evidence from retailers victimized by organized crime to share with enforcement to boost investigations and prosecutions.

• Offering a tax credit to help merchants cover security costs and the loss of money from shoplifting.

absent from her plan, however, was any talk of specifically imposing tougher penalties for serial shoplifters. nypost.com

California Governor Calls For More Legislation to Fight Theft
Governor Newsom Calls for Legislation Cracking Down on Property Crime
SACRAMENTO - Governor Gavin Newsom today called for new legislation expanding criminal penalties, bolstering police and prosecutor tools to combat theft and take down professional criminals who profit from smash and grabs, retail theft, and car burglaries.

The Governor's legislative framework calls for the
creation of new laws and expanding criminal penalties to crack down on professional thieves - those who profit from stealing goods for resale - bolstering law enforcement's ability to arrest suspects, creating a new crime addressing organized auto burglary committed to resell stolen property, eliminating the sunset provision for the organized retail crime statute, and exploring increased penalties for high-volume resellers of stolen goods.

Proposals within the framework include:

1) CRACKING DOWN ON PROFESSIONAL THIEVES: Creates new penalties targeting those engaged in retail theft to resell, and those that resell the stolen property - increasing felony penalties and prison time.

2) INCREASING ENFORCEMENT TOOLS: Bolsters existing law to ensure police can arrest suspects of retail theft, even if they didn't witness a crime in progress.

3) AGGREGATING THEFT AMOUNTS: Clarifies that the penal code allows law enforcement to combine the value of multiple thefts - even across different victims - to reach the threshold for grand theft.

4) FIGHTING AUTO BURGLARY: Creates new penalties for professional auto burglary, increasing penalties for the possession of items stolen from a vehicle with intent to resell, regardless of whether the vehicle was locked.

5) ELIMINATING ORC SUNSET PROVISION: Eliminates the sunset date for the organized retail crime statute. The law, which has been effectively used by CHP and others in the Organized Retail Crime Task Force, is set to expire on January 1, 2026.

6) INCREASING PENALTIES FOR RESELLERS: Explores strengthening the law to increase penalties for large-scale resellers of stolen goods. gov.ca.gov

Retailers Respond to California's Latest ORC Crackdown Proposals
California Retailers Association Applauds Governor's Latest ORC & Property Crimes Legislative Package
(Sacramento, CA)-- The following statement can be attributed to the California Retailers Association President and CEO Rachel Michelin following Governor Gavin Newsom's latest legislative proposals for cracking down on property crimes.

"Cal Retailers applauds the Governor for continuing to lead on the issue of Organized Retail Crime and working collaboratively with retailers on legislative
proposals that provide real, tangible solutions to serial theft and Organized Retail Crime in California and prioritizing the safety of our consumers, employees, jobs and economy. Newsom's legislative package addressing ORC and property crimes announced today is yet another huge step in the right direction on tackling this problem. I and the members of the California Retailers Association appreciate that the Governor and his team listened to our concerns related to ORC/Retail theft and we look forward to continuing to work with the Administration, the Speaker of the Assembly, President pro Tem and members of the legislature on important policies that protect California's retail employees, our customers and the neighborhoods in which retailers operate in."

Read the Governor's announcement here.

'Not Enough Security' For 'Rampant Retail Theft'?
The family of the security guard fatally stabbed inside Macy's is suing the store
Security guard Eric Harrison was fatally stabbed at the Center City Macy's when a man attacked him and another guard with a knife.

The family of Eric Harrison, the Macy's security guard who was fatally stabbed at the Center City Macy's last month, is suing the department store, along with its affiliates,
claiming the lack of security and safety measures led to his death.

On Tuesday morning, blocks away from the Macy's where Harrison worked as a loss prevention officer, Harrison's parents Dawn Fobbs and Eric Coates and their attorneys Eric Zajac and Evan Padilla announced a civil lawsuit against Macy's Retail Holdings LLC and other associated entities, including the building's owners,
for not having enough security in place to protect their son and to respond to what attorneys said was rampant retail theft in the area.

Safety and security failures gave rise to criminal opportunity," he added. "We were hired to get some answers to some very important, very good questions and to hold accountable those who share responsibility for those safety and security failures. Failures that contributed to the death of Eric Harrison," said Eric Zajac, one of the family's attorneys. "Circumstances had to exist to make an attack like that successful. To make it even possible, to make it even imaginable," said Zajac.

On Dec. 4, Tyrone Tunnell, 30, tried to steal hats from the department store at 13th and Market Streets just before 11 a.m., police said. When security guards confronted him and retrieved the stolen items, he initially left without issue, police said.

Minutes later, Tunnell returned, angered at the confrontation, and approached the two guards, who were both unarmed, police said. After they started arguing, Tunnell brandished a pocket knife and stabbed both men.

When officers arrived, they found Harrison, 27, with a laceration to his neck, and the other guard with stab wounds to his face, groin, chest and back. Both men were taken to Thomas Jefferson University Hospital, where Harrison was pronounced dead.

Tunnell was charged with murder, attempted murder, and related crimes and is scheduled for a preliminary hearing next month.

The store has recently faced what police said was some of the highest rates of retail theft in the city. Last year through Dec. 5, police received nearly 250 reports of retail theft at the location, according to police statistics. inquirer.com

Using AI, Facial Recognition & Other Tech to Stop Self-Checkout Theft
Experts say grocery stores can easily prevent self-checkout shoplifting
Retail expert Eelco Hos said significant advances are being made with
artificial intelligence (AI), image recognition or cameras that flawlessly monitor which products a customer takes out of the store. These tactics are being employed more frequently abroad. "The notorious thief who shamelessly walks out with a full bag will continue to exist for a while, but the vast majority of thefts and errors at the cash register can be prevented this way. And these techniques will undeniably be introduced here too," Hos said.

The current self-checkout systems are only an "intermediate phase" on the way to
a much smarter system for shopping, shopping expert Paul Moers believes. For example, last year a trial was conducted in Utrecht with a completely cashier-free ALDI supermarket, in which cameras and sensors registered which products a customer collected, and charged them accordingly.

According to Moers, these
types of new payment systems will also become commonplace in the Netherlands. This is more likely to happen within five years, but could take a bit longer, he said. nltimes.nl

Dozens of California officials to discuss retail theft impact and solutions

10 Solutions for Combatting Retail Theft


The Velocity of Innovation is Accelerating Across the World & The Winners Will be Setting the Pace
Physical security: top predictions, trends for 2024
With complex risks looming nearly everywhere the security industry will have to perform brilliantly in 2024 to prevent widespread chaos and loss of life.

As the new year begins, the threat environment across North America and the globe has arguably never been so complex, from election integrity and deep fakes to drone swarms, ransomware and mass shootings.

The amplification of hate groups, political polarization, wars in Europe and the Middle East and the devastating impact of ubiquitous cyber gangs have created risks at nearly every turn. That means the security industry will have to perform brilliantly in 2024 to prevent widespread chaos and loss of life.

Security leaders must be ready for multiple critical events to happen simultaneously - and even for one event to have a ripple effect that causes other unforeseen incidents.

Organizational and agency leaders may
anticipate an increase in protests during the week of the election this fall, citing an analysis of the historical risk data from the week of the 2020 elections (Nov. 1-7, 2020) supports this assumption, uncovering a 250% increase in reports of protests compared to the two weeks before the election.

However, the data also shows that other types of
physical threats are also likely to increase during this time, he says. Specifically, reports of explosions increased by 220%, while reports of shootings increased by 65% and reports of arson increased by 38%.

The security industry will again have to be prepared for extreme weather and natural disasters that could take a toll on organizations and agencies, from both a financial and continuity perspective. He notes a new record was set for billion-dollar natural disasters in 2023 with
25 such events as of early December.

The lesson for security and resilience practitioners? The uncommon has become common.

Retail Execs Come to Grips with Impact of Violence

Continue Reading

'Shrinking Police Forces Can Exact Costs on Communities' & Retailers
2022 Resignations Up 47% & Retirements Up 19% Over 2019

Even at $112,000 starting pay, fewer people want to be San Francisco cops
The path to one of the most lucrative entry-level jobs in US law enforcement begins at a squat police academy nestled on a residential street in San Francisco.
Enrollment has been plunging.

The academy graduated 26 officers last year, the
lowest tally in at least a decade and less than a third of the 2019 total. While this year's group is likely to be bigger, only a half dozen recruits on a recent day were hammering their batons on practice bags, rehearsing jiu-jitsu-like techniques and wrestling each other to the ground in a gym adorned with a large American flag.

The scarcity underscores a major problem for San Francisco, but one that's
also plaguing cities and towns across the US. San Francisco beefed up efforts this month to reverse the slide by lifting the starting pay for officers with no experience to $112,398 - the highest for rookie cops in big US cities, nearly double the level in New York City and more than what many US Secret Service agents earn.

To some extent, San Francisco is a special case. Its pricey housing market means high salaries don't go as far. It's also known as a progressive bastion, and negative views of the police repel some would-be cops. But a recent backlash on public safety has taken shape, including the recall of a liberal district attorney in 2022, and
local leaders are increasingly backing the blue.

Whatever San Francisco's idiosyncrasies,
plenty of other US towns, cities and states are contending with similar challenges in finding officers. The Dallas Police Department set up recruitment billboards in Chicago. Florida Governor Ron DeSantis approved bonuses of $5,000 for police willing to relocate from other states. Ithaca, New York, has offered a $20,000 signing bonus for lateral hires.

Arcata started
dangling $50,000 bonuses to prospective new hires as a result. Alameda, just south of Oakland, offers $113,654 a year - more than San Francisco itself. Alameda is also offering a $75,000 signing bonus, the highest in the country, although officers have to pay back part of the sum if they leave the force in less than five years.

Continue Reading

Philadelphia Loses More Traditional Stores
West Elm & Kitchen Kapers are Center City's latest retail vacancies. But don't call Philly's downtown dead.
Industry experts say that retail occupancy downtown is almost recovered to pre-pandemic levels.
As "disruption" is bringing in more experiential storefronts, some large gaps remain.

The West Elm and local brand Kitchen Kapers are both shuttering before the end of the month. Discount clothier Rainbow,
the Rite Aid at 1628-36 Chestnut, and vintage sneaker shop atmos are either already out, or soon will be.

These soon-to-be shuttered storefronts feed a doom-laden narrative. Since the pandemic struck in 2020, and after several stores were broken into and damaged following protests that summer, there have been gloomy murmurs among some Center City watchers that retail is finished downtown.

Retail occupancy in Center City was at 84.5% in September, only 5% lower than it was in 2019. Restaurants and experience-oriented,
non-shopping retail offerings have surged back, even as traditional retailers face increased competition from online sellers post-pandemic.

Fewer traditional stores, more experiential retail

By the end of 2023, 46 food and beverage outlets had opened downtown with another 20 on the way, according to a report on the regional retail industry from CBRE. Of the 32 openings being tracked by the Center City District, almost all of them are food, beverage, or activity based,
known as "experiential retail" in industry parlance.

"There's this perception that downtown retail is dead," said Prema Katari Gupta, president and CEO of Center City District, in a December 2023 interview "But we are back at 85% occupied.
What's going on in the retail industry is not just downtown and Philadelphia-specific. There's massive disruption because people are buying more things online."

Experiential retail is not just restaurants and bars, but also includes storefronts that offer activities, from yoga to dart halls and gaming parlors. inquirer.com

Retail's Strong Holiday Season
NRF: December CNBC/NRF Retail Monitor Numbers Show Retailers Had Strong Holiday Season
WASHINGTON - Retail sales continued to grow in December, completing a strong holiday shopping season, according to the CNBC/NRF Retail Monitor, powered by Affinity Solutions, released today by the National Retail Federation.
Total retail sales, excluding automobiles and gasoline, were up 0.44% seasonally adjusted month over month and up 3.07% unadjusted year over year in December, according to the Retail Monitor. That compared with increases of 0.77% month over month and 4.24% year over year in November.

The Retail Monitor calculation of core retail sales - excluding restaurants in addition to autos and gas - showed increases of 0.19% month over month and
2.4% year over year in December. That compared with increases of 0.73% month over month and 4.17% year over year in November. Total retail sales for all of 2023 were up 5.32% over 2022 and core retail sales were up 4.46%. nrf.com

RFID to Improve Inventory Accuracy
Pacsun Adds RFID to Expanding Omnichannel Tech Stack
Pacsun will deploy the iD Cloud Store solution from Nedap as it
seeks to improve inventory accuracy and gain RFID-powered operational insights to inform replenishment decisions. The chainwide rollout is expected to be completed in Q1 2024.

The youth-oriented retailer chose the Nedap solution for its ability to help improve inventory accuracy and enhance omnichannel fulfillment capabilities, including increased usage of buy online, pick up in-store (BOPIS) functionality. Nedap also uses a Virtual Shielding algorithm to digitally
identify article location at a 98% accuracy rate, according to the solution provider.  retailtouchpoints.com

Costco Apologizes in Response to Union Victory
In a tactic that surprised many, Costco's management issued an apology to its employees
rather than defend its work practices in response to one of its U.S. stores unionizing for the first time in two decades. Last month, workers at a Costco store in Norfolk, Virginia, unionized with Teamsters in a 111-to-92 vote.

"To be honest, we're disappointed by the result in Norfolk. We're not disappointed in our employees; we're disappointed in ourselves as managers and leaders," wrote Costco CEO Craig Jelinek and President Ron Vachris in an email to employees. "
The fact that a majority of Norfolk employees felt that they wanted or needed a union constitutes a failure on our part." retailwire.com

Mango plans to open 500 new stores by 2026

Starbucks plans major expansion in India - to open one store every three days

Quarterly Results

Albertsons Q3 comp's up 2.9%, digital up 21%, net sales up 2.2%

Senior LP & AP Jobs Market

Dir. of Security job posted for Southern Glazer's Wine & Spirits in Columbus, OH
The Dir I, Security will provide a secure environment by developing physical and technical security programs. The Dir I, Security will implement security programs and procedures to protect company personnel, property and reputation. The Dir I, Security will ensure that security procedures are properly executed by employees. The Dir I, Security will conduct internal and external investigations to resolve theft, workplace violence and misconduct at company facilities. indeed.com



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Scarsdale for Big Retail and Small Shops

Protect your retail business, from local stores to corporate offices, Scarsdale Security knows the issues you're facing, and we have the systems and services you need.

Retailers choose Scarsdale for security and advanced Business Intelligence analytics

In addition to unsurpassed security services, Scarsdale is the retail industry's leading source for advanced Business Intelligence and traffic analytics. We provide complete video surveillance, audio interaction, guest analysis and employee assurance in addition to many other services.

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Retail security means more than just locking the door

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Visit our testimonial page to see what leading retailers say about Scarsdale. Corporate executives and security managers trust Scarsdale to provide building security, fire protection, loss prevention and video surveillance needs.

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Call 914-722-2200 for a comprehensive review of your retail company's security and facility management requirements. Find out how easy and cost effective it can be to have Scarsdale Security watch the store while you're making the sale.

Learn more about Scarsdale here







Axis Blog: Cybersecurity is (still) a shared responsibility

The cyberthreat landscape is continuously evolving. Following recent geopolitical events, we have seen the landscape shift from mostly opportunistic to much more targeted and organized. The emergence of new cybercriminals and 'attack vectors' means any networked products and services are now at potential risk of attack. Whether this is unauthorized access, exploitation of vulnerabilities, or tampered software, these threats could pose a significant risk to your system.

Reducing the risk of a cyber incident requires advanced technologies and tools, as well as an understanding of best practice. Underpinning this is the idea that, cybersecurity is a shared responsibility. We cannot tackle cybercrime alone; we each need to work together to stay ahead of those with criminal intent and minimize threats.

In this blog, we take a look at the varying responsibilities of the different stakeholders involved in the cybersecurity 'chain', which is only as strong as its weakest link.

Read the blog here

Scammers Posing as 'Security Researchers'
"Security researcher" offers to delete data stolen by ransomware attackers
When organizations get hit by ransomware and pay the crooks to decrypt the encrypted data and delete the stolen data,
they can never be entirely sure the criminals will do as they promised. And even if an organization gets its data decrypted, they cannot be sure the stolen data has indeed been wiped and won't subsequently be used or sold.

AdvertisementSomeone is trying to take advantage of that fact, by posing as a security researcher and asking victimized organizations whether they would like them to hack into the server infrastructure of the ransomware groups involved to delete the exfiltrated data.

This service comes with a "small" fee, of course.

The offer(s) to delete stolen data

Arctic Wolf security researchers have encountered the offer two times, in two separate cases that happened in October and November 2023, respectively. In one, it was proffered by an entity
calling themselves Ethical Side Group, and in the other by someone that goes by "xanonymoux". But the researchers believe that these might be one and the same.

Aside from
posing as a security researcher and delivering proof of access to exfiltrated data via the same file-sharing service (file.io), in both cases the threat actor

"Based on [those] common elements (...) we conclude with moderate confidence that
a common threat actor has attempted to extort organizations who were previously victims of Royal and Akira ransomware attacks with follow-on efforts," researchers Stefan Hostetler and Steven Campbell noted.

In both cases,
the follow-on extortion attempt was unsuccessful. helpnetsecurity.com

Preparation is Key
If you prepare, a data security incident will not cause an existential crisis
Why is it that when a company becomes aware of a potential data security incident,
the team working on it (and others who are made aware that "something" is going on) have an immediate and overwhelming feeling that the company is doomed? And yet, when there's another kind of high-risk event, such as an ethics investigation, it doesn't cause the same apocalyptic feelings?

This happens
when there's a lack of preparation, but we can all choose to take actionable steps to turn down the temperature during incident response and help others and ourselves re-frame the issue.

Those who have built trusted internal and external relationships, have planned for the tough decisions, and understand what matters most to the company will be
able to effectively navigate a cybersecurity incident without it being perceived as an existential crisis.

In our view, businesses can categorize effective preparation into two overarching categories:

1. Team-oriented planning (i.e., relationship building), and
2. Process-oriented planning (i.e., information gathering and developing and testing the company's capabilities at both the macro and micro levels). helpnetsecurity.com

AI Faces Growing Legal Threats
New York Times-ChatGPT lawsuit poses new legal threats to artificial intelligence
After a year of explosive growth, generative artificial intelligence
(AI) may be facing its most significant legal threat yet from The New York Times.

The Times sued Microsoft and OpenAI, the company behind the popular ChatGPT tool, for copyright infringement shortly before the new year,
alleging the companies impermissibly used millions of its articles to train their AI models.

The newspaper joins scores of writers and artists who have sued major technology companies in recent months for training AI on their copyrighted work without permission.
Many of these lawsuits have hit road bumps in court.

However, experts believe The Times's complaint is sharper than earlier AI-related copyright suits.
The Times lawsuit is "a little bit less scattershot in their causes of action," Brauneis said. thehill.com

Using YouTube to Spread Malware
Beware Weaponized YouTube Channels Spreading Lumma Stealer
Attackers have been
spreading a variant of the Lumma Stealer via YouTube channels that feature content related to cracking popular applications, eluding Web filters by using open source platforms like GitHub and MediaFire instead of proprietary malicious servers to distribute the malware.

Researchers at FortiGuard said the campaign is similar to an attack discovered last March that used artificial intelligence (AI) to
spread step-by-step tutorials on how to install programs like Photoshop, Autodesk 3ds Max, AutoCAD, and others without a license. darkreading.com

Understanding zero-trust design philosophy and principles

Russian hackers reportedly breached telecom network months before attack



Canada's Retail Crime & Safety 'Crisis'
Retailers in British Columbia Demand Government Action as Crime and Safety Concerns Reach Crisis Point
Retailers in Canada are increasingly more concerned about the state of Canadian cities with
crime, violence and safety issues negatively impacting their businesses.

In British Columbia,
it's reached a 'crisis point', according to the Save our Streets (SOS) initiative, which is a new public safety coalition demanding governments step in and deal with the issue.

Since being announced in late October, the Save Our Streets coalition has
grown from 30 community organizations, citizen groups, organizations and local businesses, to 59 and counting.

Jess Ketchum, co-founder of SOS, said
more are also expected to join the coalition's call for all levels of government to coordinate their efforts and put an end to the unprecedented wave of theft, property crime and street violence being seen on the streets and at places of business in communities around B.C.

The SOS website also went live recently at SaveOurStreets.ca, containing the group's message to all levels of government, answers to frequently asked questions and information for others interested in joining the SOS coalition.

The growing number of members is
sending a clear message to governments. In addition to increasing awareness, and highlighting issues and incidents of crime, SOS is coordinating a plan to research these trends, and establish measurable results to determine whether government actions are working to make streets and communities safer or not. retail-insider.com

The Case of the Indigo 11
Indigo vandals face serious jail time

How an act of vandalism became a flashpoint in Toronto

Did police overreach with charges that followed the pro-Palestinian protest against Heather Reisman? How the actions of the "Indigo 11" are being judged.

Under the cover of darkness,
a group gathered in downtown Toronto with posters, paint and a plan. The pro-Palestinian activists were there to make a splash - something that would visibly link an iconic Canadian business to the killing of thousands of civilians in the Gaza Strip. They had picked a target long linked to support of Israel: Indigo and its CEO, Heather Reisman.

They glued dozens of posters, which included a mock-up of Reisman's "Heather's Pick" seal, then
splattered red paint in a way that would make it look like copious amounts of blood. Then they fled into the night.

The reaction was swift and widespread, with TV cameras set up on the sidewalk the next morning and police evidence cones littering the pavement.
This was no typical act of vandalism, and it would not be treated that way. Three days later, the first alleged perpetrator was arrested. Eight days after that, 10 more arrests were made.

All had been charged with conspiracy and mischief, typical for any group carrying spraycans and putting up graffiti. But a week later,
another charge was laid, not for mischief, but for criminal harassment, something that could lead to as long as 10 years in prison.

Their court dates will begin this week, and
11 people, many of them well-known activists and educators, students and professors, now face serious jail time for a non-violent crime typically carried out by teenagers. This raises the question of whether the weight of the legal penalties they're now facing are proportional to what they did. thestar.com

Police Shootings Surge in Canada
Expert says number of police shootings in Canada 'spectacularly unrelenting'

Alberta saw 21 police shootings in 2023, marking a 90 per cent increase from 2020 when there were 11

A tally compiled by The Canadian Press found
police shot at 85 people in Canada between Jan. 1 and Dec. 15 of this year - 41 fatally. Those numbers are based on available information from police, independent investigative units and reporting from The Canadian Press.

In 2023, the number of police shootings has nearly matched the total from 2022, when 94 people were shot at, 50 fatally. It remains
a significant increase from four years ago, when there were 61 shootings, 38 of which were fatal.

The resulting snapshot shows
more officers firing their guns since 2020, when the high-profile murder of George Floyd in Minneapolis spurred global movements urging police accountability and transparency.

Criminologists say
officers need more training and restraint, while the RCMP union said police have been forced to the front lines of Canada's mental health crisis and face increasingly dangerous situations.

This year,
Alberta saw 21 police shootings - a rate of 0.45 per 100,000 people - marking a 90 per cent increase from 2020, when there were 11. There were 28 police shootings in Ontario - a rate of 0.18 per 100,000 people - up from 23 the year before. There were nine in Quebec.

All Atlantic Canada saw six police shootings, up from two the year before. There were 17 shootings in British Columbia, down from 24 in 2022. Saskatchewan and Manitoba also saw decreases. cbc.ca

Canadian Cities Grapple with Abandoned Carts
Abandoned shopping carts leave some city residents feeling pushed around
Rolling the streets alone or tangled together in a herd of metal,
abandoned shopping carts are an unwelcome part of the urban landscape in Edmonton and other Canadian cities. Every year, thousands of carts stray from the store parking lots where they belong and come to rest in streets, alleys, city parks or deep into the wilds of the river valley.

The phenomenon has long proved a nuisance in Canadian cities. Discarded carts are a perennial eyesore and a source of unwieldy rubbish that can often prove costly to retailers and the municipal governments saddled with cleaning them up.

Some communities
encourage residents to call dedicated abandoned cart hotlines. Others enforce targeted fines, building storage lots to impound stray carts, only releasing them when fees are paid.

Some Canadian municipalities, including Ottawa and Halifax,
charge retailers for the cost of collecting and storing carts. Other cities have legislated anti-theft measures, requiring stores to install systems that lock the cart's wheels when they are pushed off store property.

In Edmonton, where the city sends recovered carts to the scrap yard without penalizing the owners,
retailers are asking for continued leniency while some residents are calling for a more punitive approach.

Belsher said Edmonton should follow the lead of other jurisdictions and introduce fines. Edmonton retailers
should be forced to pay $500 apiece for carts that have gone astray, he said. cbc.ca

Walmart Canada Focused on Store Upgrades
Walmart abandons plan to open fulfillment centre in Quebec

Company hasn't said what led to the decision, expert says politics could play role

Walmart Canada says it is abandoning plans to open a new fulfilment centre in Quebec. The U.S. retail giant
was due to spend $100 million on the facility slated for the Montreal-area municipality of Vaudreuil-Dorion. It was expected to open early this year.

Walmart Canada spokesperson Sarah Kennedy confirmed the change of plans in an emailed statement, but did not say what prompted the company's decision. Kennedy says the company
will instead focus its attention on accelerating upgrades to its network of stores, including locations in Quebec.

She says Walmart has
plans to invest about $100 million to upgrade eight stores in Quebec by the end of the company's next fiscal year.

The announcement is a surprise, said Luc Boyer. Boyer is director of economic development and an industrial commissioner with Développement Vaudreuil-Soulanges. The organization's mission is to foster economic growth in the area by initiating large-scale, collaborative projects. cbc.ca

Expert Canadian Retail Predictions for 2024, and 2023 Review

Toronto's 'worrisome' office vacancy rate hits new highs

Canadian Retail Leasing Market to Stabilize Amid Economic Challenges

Two people in custody after man shot in downtown Toronto store
Two people have been arrested following a
shooting at a downtown store that left one man seriously injured Saturday afternoon. Toronto police say it happened in the area of Sherbourne Street and Dundas Street East just before 5:15 p.m. When officers arrived, they initially did not find a victim but located shell casings and recovered a firearm. As well, officers took two people in custody at the scene. A short time later, police say a victim with a gunshot wound was located. According to Toronto paramedics, they transported a man in his 20s to the hospital in serious but non-life-threatening condition. The circumstances that led to the shooting are unknown. cp24.com

Four Robbers Steal $135K+ in Jewelry Within a Minute During Heist
Stratford police release footage of smash-and-grab heist at jewelry store
Police in Stratford, Ont. have released video from a witness that shows part of a smash-and-grab jewelry heist which occurred at a local jewelry store on Wednesday night. Police say they were called to the Stratford Mall at around 6:30 p.m. after a number of people reported a robbery taking place at Paris Jewellers. They say four bandits entered the store, smashed glass cases and took off with jewelry. Investigators believe the thieves grabbed
more than $135,000 worth of merchandise during the minute they were inside the store, although police cautioned in a release that a final tally had not been made. Once they left the store, police say they fled the scene in black four-door sedan, believed to be a Chrysler 300. There were two employees in Paris Jewellers at the time. They were not injured during the robbery, according to police. Police have recovered jewelry worth more than $135,000 stolen from the Stratford store and arrested two of the four suspects believed to be responsible for the robbery. globalnews.ca

15-year-old robbed, stabbed at Polo Park mall
A teenage boy was robbed, chased and stabbed at Polo Park mall after he was confronted by a group of people on Tuesday evening, Winnipeg police say. The teenager, who was given first aid by a security guard, was taken to hospital in unstable condition and later upgraded to stable, police said in a news release Thursday morning. The 15-year-old had been confronted by a group and robbed, police said. He got away from the group but he was chased and stabbed before he got to safety, police said.
Officers patrolling in the area as part of a retail theft and violent crime initiative were alerted and went to investigate. Other police in the area saw a man running and, suspecting he was involved in the robbery and stabbing, chased him down. Police say an 18-year-old Winnipeg man was arrested, charged with robbery and detained. cbc.ca

Kitchner, ON, Canada: Three people with hammers and pepper spray rob Kitchener jewelry store
Waterloo regional police are investigating an armed robbery at a jewelry store in Fairview Park Mall. Police were called to the Kitchener shopping centre around 8:20 p.m. Monday. Police said three males came into the store armed with hammers and pepper spray, smashed display cases, stole merchandise and took off in a silver SUV. The suspects' ages haven't been released. Police didn't say what store was targeted or how much jewelry was taken.  kitchener.ctvnews.ca

Store Robbed, Employee Assaulted
Ottawa Police seeking suspect who robbed, assaulted employee at business
The Ottawa Police Service is seeking the public's assistance in identifying a suspect who allegedly
robbed a store and assaulted an employee on Rideau Street earlier this month. Police said in a statement on Friday that a suspect entered a store in the 200 block of Rideau Street at approximately 4:15 p.m. on Dec. 12. The suspect allegedly selected items and did not pay. He then assaulted a store employee who attempted to stop him. The suspect is described as a white male in his twenties and clean shaven. He was wearing a dark coloured winter parka, a hood with fur, a beige shirt and construction boots. ottawa.ctvnews.ca

Customer stabbed during Oakville drug store heist

Police searching for suspect after Ajax gas station robbed at gunpoint

Two robberies within minutes of each other in Etobicoke: Cops

Multiple suspects sought after jewelry store at Richmond Hill mall robbed

Armed robbery at Saint John convenience store

Centre Street cannabis store broken into early Friday

View Canadian Connections Archives






More Amazon Strikes Hit UK
Amazon staff announce strike date at new UK site
Union members at a new Amazon site have announced the date
they plan to take strike action in a dispute over pay. The GMB trade union, which says it has 34 members at the facility in Birmingham, revealed in November a majority had voted for industrial action.

On Tuesday, organisers announced the workers
would take industrial action on 25 January. Amazon said it regularly reviewed pay and the strike would have "zero impact".

The new £500m fulfilment centre opened its doors in Minworth, Sutton Coldfield, at the end of 2023 and employs about 2,000 people.
Workers in Coventry were the first of the firm's staff in the UK to back industrial action.

They most recently went on strike on Black Friday, one of the busiest days for online retailers, although Amazon claimed customers were unaffected. Rachel Fagan, GMB organiser, said Amazon faced "industrial chaos" that would grow every day.

"For workers to down tools at Amazon's new Birmingham HQ just weeks after it opened its doors goes to show
how furious Amazon workers in the UK are," she said. bbc.com

Using AI to Reduce Returns
Amazon Sizes Up Trillion-Dollar Returns Challenge, Enlists AI for Perfect Fit Solution
According to Karen Webster, returns pose significant logistical and financial challenges for retailers and have become an inconvenience for consumers. In response,
retailers have implemented return fees and collaborated with innovators to offer alternatives such as immediate store credit, aiming to retain funds within their ecosystem.

"But so far none of that is making a big dent, as
more commerce moves online and returns just keep piling up and retailers aren't solving the real problem: There is no sizing standard to help consumers pick the right size," said Webster in her latest article.

In light of this, Amazon is leveraging artificial intelligence (AI) to gain insights. By addressing size and fit challenges through AI, the
company aims to enhance your shopping experience and reduce returns.

In an announcement on Monday (Jan. 8), the company revealed a few recent
AI-enabled features that let customers confidently shop on Amazon for fashions and styles. pymnts.com

FTC to Hold Informal Hearing on Proposed Rule Banning Fake Reviews and Testimonials
The Federal Trade Commission will hold an informal hearing on its proposed rule banning fake reviews and testimonials at 10 a.m. ET on February 13, 2024. During the hearing, which will be open to the public and available via webcast, three interested parties will provide oral statements addressing issues raised during the rulemaking process.

On July 31, 2023, the FTC published a Federal Register notice proposing a new rule to stop marketers from using illicit review and endorsement practices such as using fake reviews, suppressing honest negative reviews, and paying for positive reviews, which deceive consumers looking for real feedback on a product or service and undercut honest businesses. ftc.gov

Retailers should embrace 'mobile-first perspective' after online holiday shopping tops $222B

It's the Time of Year to Kick Yourself Over Online Shopping








Bristol, RI: 2 NY Men Caught In Bristol With 3,200 Stolen Gift Cards
Bristol officers arrested two New York men who police said stole more than 3,200 gift cards from various stores throughout Rhode Island. Li Wei, 36, and Li Shanhua, 48, both of Queens, New York, were charged with obtaining money under false pretenses and conspiracy. Bristol police said they arrested the men Thursday after responding to a call about a suspicious man near the gift card rack at the CVS Pharmacy on Metacom Avenue. Store security approached the man, who then ran away, according to police. Police said a witness told officers the man ran towards a car in the parking lot, but he ran past the car, and the driver eventually took off. Police found the vehicle parked on a nearby street. Officers spoke with the driver, who police identified as Wei. According to police, Wei had boxes containing large amounts of gift cards on his passenger seat. Officers placed Wei in custody and brought him in for questioning. Police said they later learned gift card tampering had been an ongoing issue across Rhode Island. It had been reported numerous times in the past month, according to police.
Shanhua was later arrested after investigators determined he was the man who ran from the pharmacy, police said. Following the two arrests, police said U.S. Homeland Security agents and Bristol detectives seized more than 3,200 gift cards patch.com

Memphis, TN: Burglars target GameStop in Midtown a third time
A GameStop in Midtown was hit by thieves a third time on Jan. 9, according to police. Officers went to the business on Union Avenue at Belvedere Boulevard at 5 a.m. and found plywood - put up the last time it was broken into - pulled down, Memphis Police Dept. (MPD) reported. The storage area inside the store had been ransacked and a door had been damaged, police said. Criminals broke into the same store last year, first on Feb. 5 and then again on Dec. 28, according to police reports.. The manager showed officers store surveillance video that captured two men, wearing all black clothing and gloves, enter the store and steal various items including about 20 PlayStation 5 devices, each valued at $500, MPD said. Around $1,500 in goods had been taken, the manager reported. 

Lima, OH: Allen Co. Sheriff seeks information regarding robbery at Lima Mall
On January 9, 2024, at approximately 12:41 p.m. the Allen County Sheriff's Office received several 911 calls in regard to an on-going robbery at the Lima Mall. Four masked black male subjects entered Kay Jewelry armed with hammers. These individuals proceeded to smash display cases and remove the jewelry. While fleeing the scene, mall security followed the subjects, one subject brandished a gun and pointed it at the security guard. This incident is under investigation. 

Dubuque, IA: Man sentenced for role in retail theft scheme
A Dubuque man
has been sentenced to two years of probation for his role in a Dubuque retail theft scheme. Adam C. Spinoso, 30, recently received the sentence from Iowa District Court Judge Monica Zrinyi Ackley in Iowa District Court of Dubuque County after pleading guilty to a charge of third-degree theft. As part of a plea deal, a charge of conspiracy to commit a non-forcible felony was dismissed. Court documents state that Spinoso was among a group of individuals who processed no-receipt returns at Menards, 5300 Westside Drive, over the summer for items the store identified as having been stolen. Investigators learned the group had stolen items from Menards' locations in Dubuque and Platteville, Wis., then processed no-receipt returns on the stolen merchandise to obtain $3,277 in store credit, of which $2,085 was redeemed, documents state. The remaining store credit was identified as fraudulent and disabled before it could be redeemed. Louis G. Mihalakis, 60, of Dubuque, is charged with second-degree theft and conspiracy to commit a felony in connection with the incident and has pleaded not guilty. Andrew M. Trilk, 34, of Dubuque, previously pleaded guilty to third-degree theft and was sentenced to two years of probation for his involvement. Saphire A. Lanhart, 27, of Dubuque, pleaded guilty to a charge of second-degree theft and was sentenced to two to five years of probation.  telegraphherald.com

Midland, MI: Teen attempts to flee Walmart with nearly 100 unpaid items
Having allegedly tried to flee Walmart with 97 stolen items, a Breckenridge man is lodged on a $25,000 bond in the Midland County Jail. Devin Brown, 19, was arraigned Monday in Midland County Circuit Court charged with first-degree retail fraud. Midland Police said Brown was reportedly leaving Walmart with a cart full of items about 9:30 p.m. Saturday when he was stopped by loss prevention. Items ranged from food, batteries, tools and more. Warren said there was no rhyme or reason to the selections. "Loss prevention got all of the products back," Warren said. "The items totaled over $2,800." 

Phoenix, AZ: Man accused of stealing from same Target store 16 times in less than a year
A Phoenix man is accused of shoplifting from Target more than a dozen times in less than a year before he was noticed and caught by the store's loss prevention staff. Court documents obtained by Arizona's Family show that 26-year-old Codiey Brian Hubble was arrested on Monday after allegedly trying to commit another theft at a Target store on West Virginia Avenue, near 75th Avenue and Thomas Road. Employees at the store told investigators that they identified Hubble from previous thefts and called police. Once arrested, Hubble admitted to shoplifting and identified himself in a surveillance video. 

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Shootings & Deaths

Chicago, IL: Convenience store employee shot, killed during robbery
A man was shot and killed during a robbery in Chicago's Chatham neighborhood Tuesday night. Police said the 43-year-old employee was in an alley, in the 300 block of East 79th Street, when he was approached by a man who attempted to rob him. The offender fired shots, hitting the employee in the head. The victim was pronounced dead on the scene. No arrests have been made.  cbsnews.com

Chicago, IL: Update: Man who allegedly shot Officer during Prada crash-and-grab had long criminal record, federal warrant for his arrest
A man who allegedly shot a Chicago police officer during a gunfight after a crash-and-grab crew burglarized a Gold Coast store early Monday has a lengthy criminal record and is wanted by federal authorities, the Sun-Times has learned. Chicago Police Supt. Larry Snelling told reporters that someone initially tried to drive a Dodge Durango into the Prada store at 30 E. Oak St. about 4:15 a.m. The gunman tried to flee the scene and exchanged gunfire with responding officers when he was told to drop his weapon, Snelling said. The officer was shot in the leg and taken to Northwestern Memorial Hospital with injuries that weren't thought to be life-threatening. Ald. Brian Hopkins said he was released by early Monday afternoon.

The 33-year-old suspect was struck multiple times and was taken to the same hospital in serious to critical condition, according to Snelling and Chicago Fire Department Chief Walter Schroeder. He remained sedated after undergoing surgery, according to a law enforcement source. He was found with two handguns with extended magazines, including one that was found while officers were trying to render aid to him, according to a police report. That gun was equipped with a so-called switch that effectively turned it into a machine gun.

Police are seeking to charge the suspect with a list of felonies, including two counts of attempted murder, according to a police report. He is also wanted on a warrant issued by the U.S. Marshals in a gun case, the source said. The suspect has a long history of arrests that dates back to at least 2007, according to Cook County court records. That includes a 2008 felony conviction for burglary, but charges have been dropped in most of the 15 cases brought against him.  chicago.suntimes.com

Robberies, Incidents & Thefts

Chicago, IL Bollards a potential antidote to 'smash and grabs,' alderman says
A Chicago alderman is continuing his call for bollards - or, barriers - along streets with high-end retail stores, following the latest "smash and grab" attempt by burglars near the downtown. "This has been happening with increasing frequency. They're being very selective in the stores they choose to attack. They know where the high-valued merchandise is and they know where the store fronts are that they can penetrate with a vehicle," Ald. Brian Hopkins of the 2nd Ward tells WBBM Newsradio. In the latest incident, a Chicago police officer was wounded in a shootout after onfronting robbers who tried to ram a Gold Coast storefront. One suspect also was wounded, police said. Hopkins, whose ward includes Streeterville and part of the Magnificent Mile, has said he wants sturdy but decorative bollards installed along Michigan Avenue and other retail areas that would stop vehicles.
Each bollard would cost about $1000 each, plus installation, and could be paid for by special tax district funds already collected from retailers, he said. "The city council support that we need is already there. The funding is already there. We just need the Department of Transportation engineers to get their field work done as quickly as possible," he said. Hopkins hopes the bollards can be in place by summer.  audacy.com

Cobb County, GA: Shoplifting suspect bites security officer, leaves child behind at Cumberland Mall
Cobb County police have accused a man of stealing merchandise from the Cumberland Mall Macy's, assaulting a loss prevention officer and then abandoning his child. Police identified James Calvin Smith as the suspect involved in the incident on Dec. 26. Smith is accused of stealing $852 worth of merchandise from Macy's and placing it in a backpack. A Macy's loss prevention officer approached Smith after he tried to leave the store without paying. After the mall's security director intervened, Smith allegedly got into a fight with the loss prevention officer and bit him, before running away. Police said Smith abandoned the rental car he was driving and left his 11-year-old child behind in the car. "The child stated multiple times that he was scared and started to cry; he was visibly shaken from the incident," the warrant states. "Officers were at the vehicle for a while and the male never came back to check on his child." Police said the child was "turned over to a responsible adult." Smith faces charges of battery, simple battery, theft by shoplifting and cruelty to children in the second degree. Smith is not currently in custody, according to Cobb County police.  wsbradio.com

Memphis, TN: $100K reward offered after Hickory Hill post office burglarized

South Burlington, VT: $650 Gift card/ credit card fraud under investigation

Austin, TX: Texas center found 35 card skimmers at Austin-area gas stations last year

Boardman, OH: Credit card skimmer found at self-checkout station in Boardman Walmart



Auto - Cleveland, OH - Burglary
Auto - Los Angeles, CA - Burglary
C-Store - Farmington, CT - Burglary
C-Store - Washington DC - Armed Robbery
Collectables - Dover, DE - Burglary
GameStop - Memphis, TN - Burglary
Jewelry - Lima, OH - Robbery
Jewelry - Warner Robins, GA - Robbery
Jewelry - Fontana, CA - Robbery
Jewelry - Culver City, CA - Robbery
Jewelry - Dublin, OH - Robbery
Jewelry - Ft Worth, TX - Robbery
Jewelry - Deptford, NJ - Robbery
Jewelry - Woodburn, OR - Robbery
Jewelry - Des Moines, IA - Robbery
Jewelry - Sante Fe , NM - Robbery
Jewelry -Murray, UT - Robbery
Jewelry - Tacoma, WA - Robbery
Liquor - Farmington, CT - Burglary
Macy's - Cobb County, GA - Robbery
Pharmacy - Los Angeles, CA - Burglary
Restaurant - Houston, TX - Armed Robbery
Restaurant - Los Angeles, CA - Burglary
Restaurant - Sausalito, CA - Burglary
Restaurant - San Francisco, CA - Burglary
Restaurant - Chicago, IL - Burglary
Walmart - Midland, MI - Robbery                          


Daily Totals:
• 16 robberies
• 11 burglaries
• 0 shootings
• 0 killed

Click map to enlarge




None to report.

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Asset Protection Specialist
Newburgh, NY - reposted January 2
The Asset Protection Specialist role at Ocean State Job Lot is responsible for protecting company assets and monitoring store activities to reduce property or financial losses. This role partners closely with store leadership and the Human Resources team, when applicable, to investigate known or suspected internal theft, external theft, and vendor fraud...

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Active listening is absolutely critical if you really expect to influence change or modify behavior. You've got to hear what they're saying before you can plan or expect to do virtually anything. And hearing what they're saying is not simply hearing the words it's all about hearing the meaning and the intentions behind the words. Because words have a tendency to hide the true meanings and beliefs. As truth is often cloaked in humor so is meaning hidden in words. With the number one obstacle being one's self hearing is often drown out by how we want others to view us. So if you can leave your self at the door so to speak you can then begin to focus on hearing what they're saying.

Just a Thought,

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