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GLPS 'Where Are They Now?'
Series
Find Your Old Friend & Colleagues
Where Have They Gone?
Take a Look Down Memory Lane
1st Correct Answer Becomes Eligible to Win a Pizza Party!
Can you ID these LP team members?
Team Pictures Submitted in May & December
2016
Here's some hints:
Pic #23 (top):
Take a look at this group of gems!
Pic #24 (bottom): Go long! Of all the LP teams out there, this one might
just be the sportiest.
Rules:
1st person to name all team members in a picture gets entered into the drawing.
Once we reach 10 correct answers, we'll pick one winner for a GLPS team pizza
party with drinks - delivered to your door by Domino's. All parties must be for
retail LP or AP teams.
Submit your answers
here.
Visit Memory Lane - see previous pics
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Filmed in June 2017 at the Daily's 'Live in D.C. at NRF
PROTECT 2017' show
2017 was an incredible year for
Gatekeeper Systems.
It was big news within the industry when they announced their acquisition of
Carttronics, who was a major competitor in the shopping cart containment and
pushout theft prevention arena. Robert Harling, CEO of Gatekeeper
Systems, explains how their patented locking-wheel technology in solutions like
Purchek help prevent shoplifting without the need for employee intervention or
violent confrontation.
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Home Décor Retailer Kirkland’s Improves LP with Hanwha Smart Cameras
Kirkland’s has chosen Hanwha security cameras in an effort to improve security
and business operations across hundreds of stores in the U.S. After evaluating
its security solutions, the company determined a need to upgrade the analog
video surveillance systems in use at existing locations and plan for new stores.
According to Kirkland’s, the analog video surveillance cameras that were in
place were acceptable, but the retailer desired cameras with wider coverage and
better resolution. The amount of time it took to investigate incidents for loss
prevention (LP) and personal injury claims also frustrated the LP department.
Kirkland’s sought an IP-based solution that could be accessed remotely that
would make the LP investigation process more efficient, with a camera and
analytics capability, and that provided a clear picture while minimizing
bandwidth usage. Working with several systems integrators, Kirkland’s chose to
deploy an IP video surveillance solution consisting of Hanwha video surveillance
cameras managed by Salient Enterprise Video Management Software (VMS).
chainstoreage.com
Hanwha Security Cameras Help Protect the Philadelphia Holocaust Memorial Plaza
Not Even a COVID-19 Vaccine Will Make Some Consumers Feel Safe in Stores Again
Survey Finds 88% of Americans Now Using Face Masks, but a Surprising
29% Say They May Never be Comfortable Shopping in Stores Again
A new nationwide survey from Fast shows that the vast majority of Americans –
88% – are now using face masks, but 19% want to
personally receive a COVID-19 vaccine before they feel safe shopping in stores
again, while another 29% say they may never
be comfortable buying in person again.
Even as additional businesses are starting to reopen around the country, Fast's
survey found that 22% of Americans are shopping more online specifically to
avoid wearing face masks in stores. Additional mask usage habits include:
● 58% wear masks in stores
● 51% wear them in crowds where they can't maintain 6-foot social distancing
● 41% wear masks when required by a business or government
● 35% wear them every time they go outside
● 24% wear masks at work
● 10% never wear a mask
prenewswire.com
Survey: Cleaning is key to making consumers more likely to visiting stores again
Consumers ranked frequent cleaning and sanitizing as the top (66%) measure
that would make them more likely or more comfortable with visiting physical
spaces in a survey conducted by the International Council of Shopping Centers.
It was followed by having more hand sanitizer stations and/or disinfecting
cloths available for shoppers (62%); seeing staff wear gloves and/or masks
(49%); requiring staff/employee training on hygienic protocols (48%);
implementing measures that facilitate in-store social distance (48%); and
putting in place new occupancy limits (44%).
Other measures that consumers said would make them more likely to visit reopened
stores were new stricter government regulations and health standards, including
inspections (41%); having customers screened before they can enter, such as a
temperature check (31%) and greater reliance on technology that reduces
human-to-human interaction or having to touch things (31%).
chainstoreage.com
Study: Shoppers Ready To Buy Apparel But Don’t Feel Safe Trying It On As Stores
Reopen
Study Finds 2 out of 3 Americans Say They are Not Comfortable Returning to the
Workplace Right Now, and Nearly Half Believe We Will ‘Never Get Back to Normal’
State AGs ask Amazon to provide data on worker deaths, coronavirus safety
A group of 13 attorneys general from U.S. states and territories are calling on
Amazon to provide data on the number of workers who have tested positive or have
died from the coronavirus.
The group, led by Massachusetts Attorney General Maura Healey,
sent a letter to Amazon CEO Jeff Bezos and Whole Foods CEO John Mackey on
Tuesday requesting a state-by-state breakdown of workers who tested positive or
died from the virus at companies’ facilities.
So far, Amazon hasn’t shared how many workers have died from the coronavirus
nationwide. It has also declined to provide a total number of workers who have
tested positive for the virus at its facilities.
There are
four known cases of Amazon warehouse workers who have died from the virus,
as well as reports of at least one Whole Foods employee who died from the
disease. Amazon employees have attempted to keep an unofficial tally of
confirmed and unconfirmed cases nationwide, with one
employee Reddit group estimating at least 400 employees have contracted the
coronavirus.
In the letter, the group acknowledges that Amazon has taken a wide range of
steps to better protect workers at its facilities, but “such policies are only
as effective as compliance with them” at individual sites.
cnbc.com
As Trump urges reopening, thousands getting sick on the job
Top 15 infected U.S. counties per-capita all
home to meatpacking plants and prisons
Even
as President Donald Trump urges getting people back to work and reopening the
economy, an Associated Press analysis shows thousands of people are getting sick
from COVID-19 on the job.
Recent figures show a surge of infections in meatpacking and
poultry-processing plants. There’s been a spike of new cases among
construction workers in Austin, Texas, where that sector recently returned to
work. The developments underscore the high stakes for communities nationwide as
they gradually loosen restrictions on business.
“The people who are getting sick right now are generally people who are
working,” Dr. Mark Escott, a regional health official, told Austin’s city
council. “That risk is going to increase the more people are working.”
Austin’s concerns will likely be mirrored in communities nationwide as the
reopening of stores and factories creates new opportunities for the virus to
spread.
Of the 15 U.S. counties with the highest per-capita infection rates between
April 28 and May 5, all are homes to meatpacking and poultry-processing plants
or state prisons, according to data compiled by the AP.
apnews.com
Calif. Details Plan For Reopening Restaurants, Retail
California Gov. Gavin Newsom on Tuesday released guidelines for dine-in
restaurants, malls and other establishments in counties that have cleared the
state's coronavirus benchmarks to begin reopening.
The impacted establishments, which also include offices where workers can't
telecommute and retail stores, can begin reopening if their county has contained
the outbreak through testing, but the businesses will be required to follow a
slew of state-implemented guidelines.
The businesses will be required to create workspace-specific plans for dealing
with COVID-19, hold employee trainings, provide temperature and symptom
screenings for workers, follow social distancing guidelines and enact specific
cleaning protocols, Newsom said.
For retail locations, the state said shops must "implement measures to ensure
physical distancing of at least six feet between workers and customers. This
can include use of physical partitions or visual cues (e.g., floor
markings, colored tape, or signs to indicate to where workers and/or employees
should stand)."
law360.com
California offices can open with modifications, malls can offer curbside pickup,
governor says
L.A. Mayor Eric Garcetti Says All Retail Will Be Allowed To Reopen For Curbside
Pickup This Week
Retailers & Property Owners are Developing Frameworks for Reopening Safely
Retailers and developers are beginning to prepare to reopen their locations. A
number of big players in the last few days have announced location reopening
strategies.
Simons Property Group, which owns around 200 malls and outlet centers, announced
plans to open half of its locations over the next week. Simon published a
ten-page protocol about how it’s tackling and strategizing its
reopening. It provides definitions of key terms, as well as a list of potential
vectors and exposure points. In terms of implementation, it approaches it via
three prongs: what it, as a developer, is doing to provide a less risky
environment, what retail stores must do and what customers must do.
The Washington D.C.-based developer Peterson Companies provides a similar
framework, albeit less exhaustive, for reopening its shopping center
locations. The developer did focus on one especially thorny issue: “Our Code of
Conduct has been updated to reflect the new safety protocols and our security
teams will be trained to diplomatically approach customers who are not complying
with updated codes of conduct,” the company wrote.
For most retailers, the way forward remains unknown. While some are pushing for
locations to reopen, best practices have yet to be codified. Currently, the
largest players are drafting documents to try and showcase they’re
proceeding with the utmost caution while.
modernretail.co
Beyond the Call: How companies have stepped up during COVID-19
LinkedIn Lists Retailers Among 20 Firms
Leading Through the Pandemic
The Kroger Co. - Cincinnati, Ohio
As many larger companies begin preparations to reopen safely, grocery store
chain Kroger has had to figure out in real-time how to operate in the time of
COVID-19. While many industries saw demand shrivel in March, grocery stores saw
the opposite: Kroger’s same-store sales soared 30%. In late April, CEO Rodney
McMullen offered a blueprint for operation during the pandemic based on the
company’s experiences. Inside the
17-page blueprint are actions and lessons that Kroger has applied this
spring to protect employees, customers and the communities it serves, from
strategies for enforcing social distancing to modifying store hours to
administering regular health checks. The plan also includes a round-up of
lessons Kroger has learned from watching its Asian business partners reopen.
Starbucks - Seattle, Washington
While some types of work are well-suited to a remote approach, others are not.
Take cafes and restaurants. Among large employers, Starbucks is just one example
of a company that has taken significant steps to protect its workers. Through
May 3, employees were given the option to stay home with pay, even if their
location was open. Additionally, anyone exposed to or diagnosed with COVID-19
could choose to stay home through the end of May, with pay. Starbucks also
introduced service pay, an additional $3/hour for employees who chose to work
their shifts through May 31. Employees can also apply for hardship grants
through the company’s CUP Fund, which supports employees. As stores re-open
across the country, CEO Kevin Johnson
has offered a strategy for how to do this safely; among other things, all
employees are required to wear masks.
See the other 18 businesses here
Senators Say Safety Regs Must Precede COVID-19 Biz Immunity
Republican and Democratic senators agreed at a panel hearing Tuesday that the
federal government needs to issue enforceable workplace standards before any
federal law can be passed that would shield businesses from civil lawsuits in
connection with worker and customer COVID-19 infections.
During a Senate Judiciary Committee meeting to discuss a possible liability
shield for businesses — a topic that Senate Majority Leader Mitch McConnell, R-Ky.,
has said will be a top Republican priority for the next coronavirus relief bill
— senators on both sides of the aisle expressed concerns that there is no de
facto standard of care since safety guidelines issued by the Centers for Disease
Control and Prevention and the Occupational Safety and Health Administration are
merely recommendations that are not enforceable.
law360.com
Houston, TX: Grocer HEB Sued Over Shopper's COVID-19-Related Injury
Texas grocery giant HEB has been sued over a safety measure meant to protect its
own employees from exposure to the coronavirus, as a customer alleges the
shoddy installation of a protective screen is to blame for her serious foot
injuries. HEB LP was named in the lawsuit filed in Harris County district
court on Friday by shopper May Homsy, who is seeking as much as $1 million in
damages for injuries stemming from the incident where the heavy-duty plastic
screen fell on her left foot.
law360.com
Calif. Retailer Sues Insurance Co. for Denied COVID-19 Biz Interruption Claims
San Francisco-based children’s clothing boutique Mudpie Inc. has filed a
class action lawsuit on behalf of California-based retail stores against
Travelers Casualty Insurance Company of America saying the small businesses were
wrongfully denied coverage for losses resulting from government-mandated public
health shutdowns related to COVID-19 despite having paid premiums for business
interruption policies.
insurancejournal.com
Expert Analysis: Reopening Businesses Face Thorny Customer-Facing ADA Issues
As businesses start to reopen in various parts of the country, they are
implementing social distancing and other mitigation measures aimed to curb the
spread of the virus among their employees and customers. Businesses need to
consider how these new measures impact customers with disabilities and adjust
them accordingly.
Screening Customers for Fever | Enforcing Social Distancing Guidelines | Face
Masks and Lip Reading | Assisting Customers with Disabilities While Social
Distancing | Accessible Seating | Accessible Digital Alternatives |
chainstoreage.com
Former Ethics Officer Accuses Walmart of Wrongful Termination
Following Bribery Probe
A former in-house lawyer for Walmart Inc. has accused the retail giant of
drumming up false claims of child abuse and inappropriate workplace conduct to
undermine his work investigating bribery allegations in Mexico.
The claims by Shane Perry, a former Walmart ethics officer, are part of a
wrongful termination lawsuit he filed last week in Arkansas state court. In the
complaint, Mr. Perry says he was pressured to change a memo on his findings
on allegations that Walmart had violated the U.S. Foreign Corrupt Practices Act,
an antibribery law, in its efforts to rapidly expand in Mexico.
Walmart, however, said the corporate lawyer was fired in 2017 for violating
company policies.
Walmart last year
agreed to pay $282 million to resolve a yearslong investigation by U.S.
authorities into the bribery allegations, which became public as a result of a
2012 New York Times investigation. The probe into the company had later expanded
to its operations in other countries, including Brazil, China and India.
wsj.com
Neiman's & Saks Fifth Merged? Hedge Fund Pushing
Penney's Could File Chapter 11 Friday & Has Funding With Strings
Walmart to pay another $390M in worker bonuses,
bringing total to $935M
Tailored Brands, parent of Men’s Wearhouse, opening 300 stores by end of May
Publix joins prescription delivery trend as pandemic continues
REI to offer curbside pick-up as it starts reopening stores
Patagonia, Quick to Close, Could Be Last to Reopen
An Open Letter from the CEO of Restaurant Brands International: Reopening Dining
Rooms Requires Both Confidence and Comfort
FMI Asks Congress for Sensible Liability Protection
Murfreesboro, TN: Kroger Manager Dies from COVID-19
Mentor, OH: Teen Fired From Meijer After Reporting Shoplifter's License Plate
Number
Twitter Will Allow Employees To Work At Home Forever
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
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WEBINAR: The New Normal:
Using De-Escalation Tactics in the Retail Space
Friday,
May 15 @ 1:00pm EST
Join the Loss Prevention Foundation as we partner
with Axis Communications for a Free LPF Webinar to discuss The New Normal: Using
de-escalation tactics in the retail space.
Understanding the root cause of aggression is the first step to responding to
and attempting to de-escalate tension. Environment and circumstances have a high
degree of influence over the likelihood of aggression and there is certainly no
shortage of that as we try to maneuver our new normal during these dynamic
times. Interested in hearing more on de-escalation tactics? Join our seminar and
dive deeper into how de-escalation techniques could work on-site effectively for
you and your team.
This workshop will cover the three basic areas of aggression (emotional, verbal,
and physical) and three basic responses (supportive, assertive and defensive).
The format will cover:
●
The legal and foundational aspects of aggression
● The operational aspect of de-escalation techniques
● Case study examples
● Technology uses for aggression detection
Meet Our Speaker:
Stephen O'Keefe is a 30 year veteran of the Retail Loss Prevention community
having filled roles with Sears, Hudson's Bay, and most recently, Walmart where
he served as Vice President of Loss Prevention and Risk Management. Stephen
founded Bottom Line Matters, a consultancy specializing in maximizing retailer's
bottom line profit. He is also completing a degree in Psychology and Sociology,
combining the power of academics and experience to design solutions to most
effectively combat the loss exposure that keeps retailers up at night. Stephen
was awarded the Lifetime Achievement Award by the Retail Council of Canada in
2016, primarily for his work supporting industry peers and advocating for
legislative change necessary to combat organized retail crime.
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Building a Security Operations Program
Advice from Adam Hirsch, SVP of Information
Security at PVH. Corp.
RH-ISAC recently sat down with Adam Hirsch, senior vice president of information
security at PVH Corp., to discuss how he built his security program. When he
started at PVH Corp. seven years ago, there were no formal security operations
or risk functions. He had a five person security administration team spread
across the U.S. and Hong Kong. Through his leadership, he’s built a security
operations program that supports a global organization with thousands of
employees around the world. He restructured the entire department and is
implementing a culture of transparency to have visibility into all the security
controls and tools. He has successfully retained many of his top performers and
has grown his staff to be highly specialized in the field. Also, he built a
number of strategic relationships across the organization to ensure the
effectiveness of his security program.
His leadership changed the way PVH Corp. operates and made his company more
secure through several initiatives.
What are the key influences on the structure and nature of your security
operations program?
It took us seven years to grow the program to where it is now. As our company
matured, so did our security structure and capabilities. This allowed PVH to
develop a security program that includes oversight and governance across all our
businesses and IT systems, resulting in a balanced security culture throughout
the organization. The program’s approach improved skills across the teams that
support the security of our infrastructure and increased visibility across the
organization.
Through our growth, we’ve been able to train our internal talent and develop
skills to create a well-rounded and specialized team. In doing so, we’ve been
able to add new cybersecurity capabilities while focusing on improving and
refining the security operations program’s processes by leveraging threat
intelligence and automation.
What were/are the critical peer/partner affiliations essential to the success
of your security program?
RH-ISAC is essential to growing, maturing or maintaining a security program. The
RH-ISAC Summit is one of the best events at RH-ISAC because of the closed-door
roundtables with other CISOs to discuss best practices.
Other partnerships that have been critical are local CISO events and
conferences. These help to build relationships with local peers to reach out to
when you have questions. I also think having a mentor can be extremely
beneficial for the success of a security program. RH-ISAC has facilitated some
of those relationships, including Jim Cameli, VP and global CISO at Walgreens
Boots Alliance, and Colin Anderson, global CISO at Levi Strauss & Co. They have
been great sounding boards for various issues and situations I have encountered
over the years. My organization was able to sponsor a paid coaching program for
me, as well.
Another tip for building a security program is to be comfortable asking
questions of your peers, both inside and outside your organization – it’s OK to
be vulnerable and admit you don’t know something. This will help you build trust
with others and ultimately enable you to have open and honest conversations with
them, knowing that they won’t put you in a compromising position. Read the
full Q&A here:
rhisac.org
Upcoming RH-ISAC Webinars:
Cyber Thursday: Protecting Retailers From Advanced Threats Using EDR
Thu, May 28 | 11:00 AM EST
Cyber Thursday: Third-Party Risk: How Much Control is Enough? (Members only)
Thu, May 28 | 01:00 PM EST
RH-ISAC Virtual Regional Intelligence Workshop Hosted by Safelite Group
Thu, June 04 | 10:00 AM EST | For practitioners in Ohio and the
greater midwest and northeast regions
"ShinyHunters" Selling 10 Companies' Data - 73M User Records
- On Dark Web Marketplace
The hackers are the same group who breached last week Tokopedia, Indonesia's
largest online store. Hackers initially
leaked 15 million user records online, for free, but later put the company's
entire database of 91 million user records on sale for $5,000.
The listed databases total for 73.2 million user records, which the hacker is
selling for around $18,000, with each database sold separately.
The authenticity of some of the listed databases cannot be verified at the
moment; however, sources in the threat intel community such as Nightlion
Security, Under the Breach, and ZeroFOX believe ShinyHunters is a legitimate
threat actor.
Some believe the ShinyHunters group has ties to Gnosticplayers, a hacker group
that was active last year, and who sold
more than one billion user credentials on dark web marketplaces, as it
operates on a nearly identical pattern.
zdnet.com
8.4 Billion Records Exposed in Q1 2020; a 273% increase compared to Q1 2019
According to a new
Risk Based Security report, the number of publicly reported breaches in Q1
2020 decreased by 58 percent compared to the same period last year. The decline
in the number of disclosed breaches is attributed to two factors: reporting
disruption brought on by COVID19 and the unusually high number of breaches
reported in Q1 2019.
The increase in records compromised was driven largely by one breach, says
the report: a misconfigured ElasticSearch cluster that exposed 5.1 billion
records. Adjusting for this incident, the number of records still increased
48 percent compared to Q1 2019.
Approximately 70 percent of reported breaches for this quarter were due to
unauthorized access to systems or services, while approximately 90 percent of
the records exposed were attributable to exposing/publishing data online. Eleven
breaches in this quarter exposed more than 100 million records each, and five
breaches exposed between 10 and 99 million records.
securitymagazine.com
Americans
Split on Contact Tracing
In a best-case scenario, just half of Americans would participate in a voluntary
coronavirus "contact tracing" program tracked with cell phones, according to the
latest installment of the
Axios-Ipsos Coronavirus Index.
Why it matters: A strong contact tracing program — identifying people who have
the virus and isolating those who have come into contact with them — is the key
to letting other people get back to their lives, according to public health
experts.
The findings underscore deep resistance to turning over sensitive health
information, and mistrust about how it could be used.
The only way to get even half of Americans to participate would be for public
health officials to run the program, not the White House or tech or phone
companies.
axios.com
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Crime & Safety During COVID-19 Crisis
Domestic Violence
Surging in Canada - Stores Rolling Out New Safety Measures
A 'Tsunami' of Domestic Violence in Canada? Abuse Calls Up
300%
Advocates Scramble to Help Victims as Calls Skyrocket During COVID-19
Advocacy groups are sounding the alarm on what is being described as an epidemic
of domestic violence in Canada, as victims are confined to their homes with
their abusers amid the ongoing COVID-19 pandemic.
Battered Women's Support Services (BWSS), which provides educational and support
services for victims of domestic violence across Canada, began scaling up their
crisis support measures long before physical distancing measures were mandated
in Canada, after MacDougall was warned by colleagues in China that a
“tsunami” of abuse would become a side effect of the coronavirus pandemic.
As soon as we went 24/7, our calls steadily increased
progressively – 50 per cent to a hundred per cent until the peak at 300 per cent,”
MacDougall said. Of the women who have called BSWW for support during the
pandemic, an estimated 40 per cent are living in abusive situations, isolated
with their abusers.
To make matters worse, many of these women have been stripped of their only
respite from abuse, whether it be leaving the house to go to work, take the kids
to school, or socialize.
ctvnews.ca
Editor's Note: As we
reported in the Daily last week,
domestic violence isn't just exploding in Canada. It has become a 'global crime
epidemic' during the COVID-19 crisis as the virus stifles the criminal justice
system, changes law enforcement, and keeps people isolated with their abusers.
Store Safety Measures for Canada's Reopening
Peregrine Launches Next Wave of Plexiglass Shields for Business Re-Openings
Vancouver-based
Peregrine, a designer and manufacturer of high-end retail and restaurant
environments from some of the world’s best-known brands, has pivoted during the
COVID-19 (coronavirus) crisis and is now poised for the second wave of
plexiglass shield production for businesses.
Brian French, the company’s president, said Peregrine immediately pivoted to
make plastic safety shields for various essential businesses and services which
did not close during the crisis.
“We are seeing a second wave of demand from retailers, hotels, and
restaurants that will be reopening with the easing of restrictions. Based on
our research of other parts of the world that are ahead of us, we expect part of
their reopening strategy will include plexiglass shields strategically placed
to protect staff and customers,” said French.
French said, British Columbian restaurant owners have been in consultation with
the B.C. Health Authority on what is important to reopen, this included
plexiglass shields.
retail-insider.com
Private appointments, self checkouts and daily sanitizing: It won’t be ‘business
as usual’ when Toronto stores reopen
Tim Hortons lays out new dining room plans, hoping to reopen across Canada by
next month
VIDEO: Safety advice for employers as Canada reopens
Coronavirus Crisis Sends
Canadian Retail
into the Abyss
It Will Never Be The Same
Retail in Canada to Change Forever Amid Restructuring, Bankruptcies and
Permanent Store Closings
Many retailers in Canada are in turmoil amid store closures due to COVID-19
(coronavirus), and the situation isn’t likely to get much better as stores
start to open in parts of the country this spring. Many retailers are in a
restructuring phase and some are now examining bankruptcy protection.
Some retailers have already announced that they will
shutter permanently.
Some retailers that do reopen will attempt to grow their brick-and-mortar
business in the coming months leading up to the fall of 2020. However, it is
expected that consumers will not spend like they once did for a variety of
reasons.
Some people will hesitate to go out in public as much as they did before
out of fear of catching the COVID-19 virus. At the same time, many Canadians
have lost their jobs which is adding to financial strain. Wealth has been
lost due to a declining stock market and incredibly low oil prices. Those that
are working may continue to work from home, which means that there may be a
decrease in fashion purchases in the coming months.
As with other recessions, there is expected to be increased frugality as well
as a shift away from conspicuous consumption which could result in a
significant hit to some high-end brands, especially those displaying prominent
logos.
retail-insider.com
Trudeau Government Announces Bridge Loans for Larger Retailers and Businesses in
Canada to Keep Workers on Payroll
Canadian Footwear Retailer ALDO Files for and Obtains Creditor Protection
70% of Restaurants in Canada will have a Liquidity Crisis Within the Next 3
Months
COVID-19 Pandemic Accelerating Retail Trends in Canada: Expert
Retail Council says businesses turning away cash won’t be the new norm
Click here to read
the full 'Canadian Connections' column
Calgary, AB: $200K in merchandise stolen from downtown Lululemon store
Winnipeg police investigating apparent shooting outside Polo Park mall
Kitchener, ON: Over $700-worth of electric toothbrushes stolen from pharmacy:
police
Click here to read
the full 'Canadian Connections' column
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How are we doing? We need your input & suggestions. Send to
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View
Canadian Connections Archives
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As E-Commerce Surges During Pandemic, Fraud Spikes Too
The
surge in e-commerce as a result of the COVID-19 pandemic means more payment card
transactions - and more card fraud, says Jordan McKee of 451 Research.
In a video interview with Information Security Media Group, McKee discusses:
• The
major ongoing shift to online transactions;
• The
emerging use case for contactless payments;
• How
the payment fraud landscape will evolve.
McKee leads the global coverage of the payments industry for 451 Research, part
of S&P Global Market Intelligence. His research focuses on the major trends
affecting payment networks, issuing and acquiring banks, payment processors,
consumers and merchants.
govinfosecurity.com
Online retail sales surge 49% during pandemic shutdown
Adobe's latest
Digital Economy Index shows how the novel coronavirus pandemic is changing
the way Americans shop online.
The novel coronavirus pandemic is changing the way Americans shop online,
according to Adobe's latest Digital Economy Index. E-commerce sales surged
49% in April, led by online grocery and curbside pickup services and demand
for comfy quarantine loungewear.
According to Adobe, Buy Online, Pick Up in Store, commonly referred to BOPIS,
hit a new record in April with an increase of 208% year over year. Growth in
this area is largely due to the fact that stores were forced to rapidly adopt
curbside pickup when statewide shutdown orders banned non-essential retailers
from opening to the public.
Meanwhile, daily online grocery sales spiked 110%. Sales of electronic
climbed 58% and daily book sales doubled. Electronics also appear to be getting
more expensive, with Adobe noting that computer prices rose by 3.1% in April.
zdnet.com
Facebook to pay $52 million to content moderators suffering from PTSD
The settlement will cover more than 11,000 content moderators who
developed depression, addictions and other mental health issues while they
worked moderating content on the social media platform.
techdcrunch.com
How E-Commerce is Adapting to the Coronavirus Pandemic
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D&D Daily Survey:
How will COVID-19 impact Loss Prevention & Organized Retail Crime at your stores
as the nation prepares to reopen?
The
industry values your input! The D&D Daily wants to hear your thoughts
as retail prepares to reopen following
mass closures due to the COVID-19 pandemic.
Given the past seven weeks, we've all had a chance to think about what is going
to happen as we reopen the doors, but are we prepared for the impact the
pandemic will have on Loss Prevention and Organized Retail Crime?
What does ORC look like in the coming months? How
are your stores preparing?
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Cobb County, GA: Home Depot loses $85,000 in statewide theft scheme
The
Home Depot has lost over $85,000 worth of gear as a result of local theft
schemes, in which one male suspect has been arrested and two others remain
wanted by authorities. According to a May 7 Cobb County arrest warrant obtained
by Acworth police, Mark Reglos rented $22,300 worth of Home Depot equipment then
sold it across Georgia, having also been identified as a suspect in other Home
Depot rental thefts statewide. Acworth police said Reglos used fake
identification and a borrowed truck to rent an $18,000 compact loader with
$1,300 attachments as well as a $3,000 trailer at the Home Depot in Acworth on
March 19.
“After renting said equipment, said accused later sold
the equipment to unsuspecting buyers in other jurisdictions across Georgia,”
Acworth police said. "Accused was also identified as a suspect in other Home
Depot rental thefts from around the state and surrounding cities.” Records
show Reglos has not been taken into custody in Cobb, where he faces a felony
charge of theft in relation to the March 19 incident, for which he is subject to
a $15,000 bond order upon arrest.
Unrelated May 8 arrest warrants obtained by Cobb County police detail a separate
Home Depot theft scheme, alleging that Decatur resident Issac Jerrill Murphy and
Conyers resident Brandon Jermaine Lipsey, along with an unidentified third male
suspect, conducted 182 “ticket switch and failure to scan merchandise thefts”
in 59 different Home Depot stores across 32 counties in Georgia, totaling
$50,044 in losses to the Cobb-headquartered retail giant.
mdjonline.com
St. Joseph County, MI: Sheriff searching for suspect in theft at Michigan
sporting goods store
About $1,000 worth of merchandise was reported stolen from a Dunham’s on May 11,
according to the St. Joseph County Sheriff’s Department. On May 11, deputies
were called to Dunham’s on M66 for reports of retail fraud. Employees told
police that a black male wearing a light blue hoodie entered the store and began
loading a shopping cart with Nike apparel before pushing the cart outside
without paying for the items. About $1,000 worth of merchandise was taken from
the store, reports said.
abc57.com
Glenview, IL: $2,100 of Cosmetic stolen from Walgreens
An employee reported at 9:46 p.m. May 5 two women came into the store, each
filled a bag with cosmetics and left the store without paying. The reported loss
is $2,133.32.
patch.com
Glenview, IL: $1000 of Eye Drops stolen from Walgreens
An employee called police at 4:28 p.m. May 5 to report someone took multiple
eye-drop boxes off a shelf, placed them in a handcart and walked out without
paying. The reported loss is $1,013.
patch.com
Monroe, NC: Handguns, rifles stolen during break-in at Monroe business; $10K
reward offered
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Robberies, Incidents & Thefts
Restaurant Burglary suspect attempts to flee police running inside Winco Food
Store
A
man is facing multiple charges after running away from officers and into a Winco
grocery store in Northeast Portland, according to police. Transit Police
Officers first responded to reports of a man breaking into the Snack Shack at
the Gateway Transit Station just after 7:30 a.m. Tuesday morning. Police said
the man ran off when he saw officers arrive, and they chased him as he ran into
the nearby Winco Food Stores. According to police, the man ran into the
stockroom with only one way in or out.
kcby.com
Houston, TX: Armed Robbers caught on video destroying store and terrorizing
Chevron clerk
Houston police are asking for the public’s help to identify several men seen on
surveillance video destroying a convenience store and throwing items at the
clerk. The suspects are wanted for aggravated robbery with a deadly weapon in an
incident that happened on Sunday, May 3 at 6:30 p.m. at a Chevron on North Loop
East.
facebook.com
Dover, DE: McDonalds employees charged in Rooftop access Burglary
Three men were charged with burglarizing a Dover fast food restaurant early
Monday morning by climbing in through the roof to break into a safe, city
authorities announced Tuesday. According to Dover Police, Micaiah Brown, 18,
Dymier Bowers, 19, and Kristofer Gamboa-Yepez, 22, were charged with entering
the McDonald's at 1424 Forrest Avenue trough a roof access hatch then breaking
into a safe. Managers arrived at the restaurant around 4:30 a.m. on May 11,
2020, to discover the burglary. All three suspects were current or former
employees of the McDonalds in question, and all three were arrested later that
day with a large sum of cash in their possession.
wdel.com
Abilene police: Woman lights cigarette in Store Security office after reported
theft; added to the charges
Bloomfield, MI: Trader Joe’s shoplifter caught with Syrup in his pants
Fire/Arson
Rutherford County, TN: Man charged with setting fire at Dollar General store
Fire officials arrested a suspect in connection with a dumpster fire at the
Dollar General Store on John Bragg Highway on Monday morning.
wsmv.com
San Antonio, TX: Overnight fires damage Auto Parts and C-Store, both under
investigation
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AT&T – Knoxville, TN –
Robbery
•
Auto Dealership –
Sennett, NY – Burglary
•
C-Store – Baltimore,
MD – Armed Robbery / Clerk shot-wounded
•
C-Store – Lexington,
CS – Armed Robbery
•
C-Store – Lynchburg,
VA – Armed Robbery
•
C-Store – Cumberland,
MD – Armed Robbery
•
C-Store – Lynchburg,
VA – Armed Robbery
•
CVS – Summerville, GA
– Armed Robbery
•
Gas Station -
Huntington Station, NY – Robbery
•
Gas Station – Chicago,
IL – Armed Robbery
•
Gas Station – Houston,
TX – Armed Robbery
•
Gas Station - Ulster
County, NY – Armed Robbery
•
Guns – Monroe, NC –
Burglary
•
Jewelry - Rancho Cucamonga, CA – Burglary
•
Liquor – Chico, CA –
Robbery/ Assault
•
Pawn – Gary, GA –
Burglary
•
Pawn – Lehigh Acres,
FL – Burglary
•
Restaurant – New
Orleans, LA – Burglary
•
Restaurant – Kitsap
County, WA – Armed Robbery
•
Restaurant - Dover, DE
- Burglary (McDonalds)
•
Restaurant – Portland,
OR – Burglary
•
Walgreens – East
Haven, CT – Armed Robbery
•
7- Eleven – Denton, TX
– Armed Robbery
Daily Totals:
• 15 robberies
• 8 burglaries
• 1 shooting
• 0 killed |
Click to enlarge map
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None to report. |
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Featured Job Spotlights
District Loss Prevention Manager
Cressona, PA Area
The District Loss Prevention Manager ensures shrinkage control and
improves safety in the stores through proper investigation and training. This
position is responsible to provide feedback, guidance and protection for our
Team Leaders and Associates. This role has oversight and responsibility for
approximately 8 to 10 store locations...
District Loss Prevention Manager
Birmingham/Montgomery/Tuscaloosa, AL
The District Loss Prevention Manager ensures shrinkage control and
improves safety in the stores through proper investigation and training. This
position is responsible to provide feedback, guidance and protection for our
Team Leaders and Associates. This role has oversight and responsibility for
approximately 8 to 10 store locations...
District Loss Prevention Manager
Roanoke, VA/ Martinsville, VA/ Winston Salem, NC
area
The District Loss Prevention Manager ensures shrinkage control and improves
safety in the stores through proper investigation and training. This position is
responsible to provide feedback, guidance and protection for our Team Leaders
and Associates. This role has oversight and responsibility for approximately 8
to 10 store locations...
Physical Security Leader
Corte Madera, CA
Responsible for leading and execution of the Protection and Prevention tiers of
the Profit Protection strategy for all RH locations including our Corporate
Campus in Corte Madera, CA - PROTECTION - Access Control | Alarms | CCTV |
Guards - PREVENTION - Awareness | Audits | P&P | Training...
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Social media can be a fantastic platform for every company and executive, but it
can also be a nightmare. Mixing personal with professional oftentimes sends the
wrong messages and can absolutely destroy the image a professional needs to
maintain in the public arena. Maintaining boundaries and separating the two can
oftentimes be difficult to accomplish as corporate America searches for every
piece of information they can find on executives and companies. And regardless
of what anyone says, your professional image should always take precedence over
your personal image in the social media world.
Just a Thought, Gus
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