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 4/8/25

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The U.S. Crime Surge
The Retail Impact


Loss Prevention Has Never Been More Important
As Retail Theft Surges, LP Becomes a Cornerstone of Store Operations

By the D&D Daily staff

With retail crime on the rise across the United States, companies are investing more heavily in loss prevention as they grapple with the growing challenge of theft and its ripple effects on operations, profits, and employee safety.

Major retailers are reporting sharp increases in inventory shrink—industry terminology for merchandise lost to theft, fraud, or error. According to the National Retail Federation’s most recent data, organized retail crime and petty shoplifting contributed to over $112 billion in losses in 2024, up significantly from the previous year.

“This isn’t just about someone slipping a T-shirt into their bag,” said Angela Ramirez, a retail security consultant with over 15 years of experience. “We’re seeing coordinated groups clearing out shelves and reselling stolen goods online. It’s impacting bottom lines and pushing store safety to the forefront.”

Retailers like Target, Walgreens, and Home Depot have acknowledged the problem publicly. In several cases, stores have reduced hours, locked up more merchandise behind glass, or closed locations entirely due to safety concerns and theft.

As the stakes grow, the loss prevention industry—comprised of security personnel, surveillance systems, investigators, and analytics experts—is playing an increasingly vital role. Investments in technology like AI-powered cameras, RFID tracking, and predictive analytics are helping companies identify theft trends and prevent losses in real-time.

“Loss prevention isn’t just a backroom operation anymore. It’s part of strategic planning,” said Jamal Greene, Director of Asset Protection at a major U.S. retailer. “We’re working closely with law enforcement, tech vendors, and our frontline staff to stay ahead of evolving threats.”

Read the full article here.


Malls Continue to Crack Down on Unaccompanied Minors
Providence Place Mall now restricting congregations of over four people, unaccompanied minors

The new policies, which also limit videotaping and unauthorized “free speech activity,” went into effect this March.

In March, the Providence Place Mall implemented new security measures, an updated code of conduct and a youth guidance program.

The new guidelines went into effect on March 1 and have been posted around the mall. It contains 13 new prohibitions, including limitations on congregations of four or more people, photographing or videotaping in “an intimidating or threatening manner,” firearms and “free speech activity not authorized in advance.”

The code also prohibits certain activities deemed “unsafe,” including “horseplay,” use of physical force and running. Dorsey explained that Providence Place has experienced “issues” in the past involving youth and “large groups congregating within the mall.”

Mall managers have worked with the Providence Police Department special response team to issue “no trespassing” orders to those who do not comply with the code of conduct, Dorsey said. browndailyherald.com


Walmart Pays Out Millions to Mass Shooting Victims
Families of Walmart mass shooting victims received millions in wrongful death settlements
In the weeks before last November’s second anniversary of the mass shooting at the Battlefield Boulevard Walmart, judges in Norfolk approved a series of wrongful death settlements that saw the company commit to paying out millions to three victims’ families, according to court documents obtained this week by 10 On Your Side.

The last one was finalized last November, just three days before a Chesapeake Circuit Court judge signed off on an order dismissing the final remaining negligence suit against the company in that jurisdiction — all were dismissed before going to trial.

Six people were killed in the Nov. 22, 2022 shooting and several others were injured.

[Walmart], while denying any liability for this alleged incident or injuries, have nevertheless expressed a willingness to compromise any causes of action which may have accrued to respondent, pursuant to [state law],” a filing in one of the cases reads. wavy.com


Southern Hills Mall Youth Policy sparks questions from community, and clarity from management

Violent crime in Baltimore drops nearly 20% in first quarter, data shows
 



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Retail Didn't 'Plan & Prepare' for Tariffs
How Bad Are the ‘Reciprocal Tariffs’ for Retail?
Shares of retailers nosedived along with the broader market as the Trump administration’s sweeping reciprocal tariffs against U.S. trading partners drove up fears of reignited inflation and slowed growth.

President Donald Trump on Wednesday unveiled the centerpiece of his tariff agenda, saying he will impose a 10% across-the-board tariff on imports from all countries, effective April 5, and even higher rates of “reciprocal” levies, effective April 9, for other nations the White House considers bad actors on trade.

Among the biggest shocks were the tariffs placed on Asian countries that make the bulk of consumer products. The list runs from apparel and footwear to furniture and consumer electronics.

Many manufacturers had already begun moving production away from China after Trump imposed tariffs on the country in 2018. However, several Asian countries where companies relocated their operations also faced significant tariffs, including Vietnam, 46%; Cambodia, 49%; India, 26%; Bangladesh, 37%; and Indonesia, 32%. China’s new 34% tariff comes in addition to the 20% tariff recently imposed over fentanyl. Other major trade partners hit with reciprocal levies included Europe, 20%; Japan, 24%; and South Korea, 25%.

Retailers are expected to pressure foreign suppliers to absorb some of the costs, but Target and Best Buy previously warned that an escalating trade war would lead to higher prices.

Jonathan Gold, VP of supply chain and customs policy at the National Retail Federation, told Yahoo! Finance that given the uncertainty and brief deadline, retailers didn’t have enough time to “really plan and prepare.” However, moves to find cheaper sourcing even in the medium-term are limited with most countries hit by reciprocal tariffs.

While several economists warned after Wednesday’s announcement that the higher-than-expected tariff rates could lead to higher prices and slower economic growth, some suggested that the April 9 deadline leaves time for negotiations. retailwire.com


The Future of EHS
The Evolution of AI in Workplace Safety: The Way, Way Back

The first installment in a series on the future of EHS looks at manual recordkeeping woes, the history of EHS software adoption and the proliferation of spreadsheets in workplace safety programs.

According to a Verdantix Global Corporate Survey, over 90% of EHS managers are still working to phase out at least some aspects of legacy and paper-based systems. A recent study by McKinsey indicates that many small and mid-market companies rely on paper- or spreadsheet-based approaches to manage their EHS efforts. Many more have only transitioned some components of their EHS program to a SaaS model.

The transition from physically recording workplace safety data in a binder to a software platform has taken decades. There has been plenty of frustration, leaps forward, steps back and refinement along the way. The tools available today can help you move the safety needle at your organization, but you must first focus on some decidedly non-techie aspects of implementation, such as clear communication to allay reluctance to change, gain buy-in and become a data-driven organization.

At the end of the day, technology is merely the means by which safety professionals implement real change to make workplaces safer. So, if your organization isn’t far on its technology journey yet, don’t fret. There’s never a better time to start than right now—and you have the added benefit of all the knowledge of those who have trod this path ahead of you. ehstoday.com


Helping Keep Store Shelves Stocked
Can Videotaping Store Shelves Reduce Out-of-Stocks?
Under the “Store View” program, Instacart’s shoppers will be offered a “new type of earning opportunity” involving taking videos of store shelves “one aisle at a time.” Utilizing AI and computer vision, the videos will identify products that are out of stock or running low in quantities.

Store View will further support Instacart’s predictive models to know when certain items are likely to be out of stock at a particular store. Danker wrote, ”If you place an order at night for early next-day delivery, we can predict whether the item is likely to be back on the shelves when the store reopens, and then verify that information in the morning.”

The information will be combined with the over 10 million data points collected daily by Instacart’s approximately 600,000 shoppers to gain a “more accurate, real-time understanding” of inventory levels across its grocery partners.

Store View will launch with select retailers in the coming weeks, with further rollout planned throughout 2025. retailwire.com


Shoppers Concerned About Tariffs
Consumers seek low prices, express tariff concerns
Most U.S. consumers are worried about import tariffs and many shop on apps featuring low-cost Chinese products.

According to a new survey of 1,000 U.S. consumers from e-commerce marketing company Omnisend, 40% of respondents say they are willing to pay extra for goods made in the U.S.

However, half of respondents also shop on e-commerce platforms specializing in low-cost goods imported from China – 43% of them do so at least monthly, and 7% say they shop on those apps daily. chainstoreage.com


RH releases clarification on demand, tariff exposure following CEO’s impromptu alarm
As shares plummeted after the president’s trade announcement Wednesday, CEO Gary Friedman let loose an expletive during an earnings call.

Guess to close underperforming stores in North America

Big Lots stores begin to open under new ownership
 




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Case Study
ALTO's Collaboration Leads to Justice for Tucson Retailer


Effective resolution of retail crime incidents is critical for ensuring the safety of employees, protecting businesses, and deterring future incidents. This case study highlights the successful resolution of an organized retail crime (ORC) case involving two defendants targeting a national drugstore retailer in Tucson, AZ.

Through ALTO's partnership with the local legal system, both defendants were held accountable and faced appropriate legal consequences, contributing to improved store safety and a safer community.

Case Overview

The investigation and court proceedings for this case unfolded over the course of a year-highlighting both the intricate effort required to achieve justice and the vital collaboration with legal entities needed to advance cases toward resolution. Through these efforts, ALTO remained actively engaged, coordinating with the Tucson legal system and retail representatives to track case status and provide the store with comprehensive legal advocacy.

In January 2024, the Tucson Police Department launched an investigation. By February 2024, warrants were issued for both defendants after they failed to appear at their arraignments. In August 2024, Tucson Police successfully apprehended both individuals.

Between October and December 2024, the ALTO legal team attended several court hearings related to plea agreements, sentencing terms, and additional restitution. They also collaborated closely with prosecutors for case status updates, ensuring the retailer remained fully updated throughout the process.


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Balancing Security & Innovation
Forward-thinking CISOs are shining a light on shadow IT
In this Help Net Security interview, Curtis Simpson, CISO and Chief Advocacy Officer at Armis, discusses how CISOs can balance security and innovation while managing the risks of shadow IT. Rather than focusing on restrictive policies, fostering proactive partnerships with business leaders to identify secure alternatives for unsanctioned tools is essential.

Simpson also discusses common misconceptions, security practices, and the role of AI and automation in ensuring asset visibility.

How should CISOs balance security and innovation when it comes to shadow IT?

Rather than taking a restrictive approach, security teams should work closely with business leaders to understand the needs driving shadow IT and identify secure, compliant alternatives. By embracing a model, rooted in proactive security, organizations can maintain a strong security posture while allowing employees to innovate safely.

The most effective means to get in front of shadow IT and mitigate most of the potential risks that it can introduce involves regular operational touchpoints with central points of contact within the teams most likely to or most commonly implementing solutions without involving technology teams.

These touchpoints should be focused on the challenges being faced by business partners like HR, finance, and sales and the potential for the technology organizations (e.g. Office of the CIO, CTO, or CISO) to solve these challenges on their behalf. When positioned from a place of “how can I help” versus “thou must or must not,” technology leaders will allow for true partnerships to be formed and will find opportunities to help business partners while also furthering the technology-related agendas in parallel.

From there, it’s also important that CISOs and CIOs maintain capabilities that enable full visibility into the business landscape, the technologies being used, and in particular, evolutions in such technologies that are introducing unmitigated risks. Employees will always seek out new applications and tools to boost productivity, but these unmanaged assets can introduce risk without proper oversight and controls. This is why CISOs must take a proactive approach and ensure that their teams have real-time visibility into the technology landscape and changes that are increasing the risk to important business capabilities and services.   helpnetsecurity.com


The Age of Security Tool Sprawl
CISOs battle security platform fatigue
It starts with good intentions. A tool to stop phishing. Another to monitor endpoints. One more for cloud workloads. Soon, a well-meaning CISO finds themselves managing dozens of products across teams, each with its own dashboard, alerts, and licensing headaches.

Welcome to the age of security tool sprawl.

CISOs everywhere are facing platform fatigue. According to a 2023 survey by Syxsense, 68% of organizations use more than 11 tools for endpoint management and security, leading to operational challenges like lack of visibility and alert fatigue.

The hidden cost of “more tools”

Buying new tools often feels like progress. Each one promises better detection, faster response, or more granular control. But every addition creates new layers of integration, training, and management.

That leads to three common problems:

  • Alert fatigue. Security analysts can’t keep up with alerts from overlapping platforms. Some teams ignore alerts and often miss real threats in the flood of noise.

  • Tool duplication. Many tools offer similar functions. One endpoint tool might cover vulnerability scanning, but so does your cloud security platform. Redundancies waste time and money.

  • Talent strain. Every new product requires expertise. Teams spend hours learning new UIs, managing licenses, or getting tools to talk to each other. That’s time they’re not spending on real risks. helpnetsecurity.com


All-in-one, AI-driven hacking tool
Autonomous, GenAI-Driven Attacker Platform Enters the Chat

"Xanthorox AI" provides a modular GenAI platform for offensive cyberattacks, which supplies a model-agnostic, one-stop shop for developing a range of cybercriminal operations.

Researchers are sounding the alarm on an emerging all-in-one, AI-driven hacking tool that provides attackers with a modular architecture for developing and launching a range of cybercriminal operations, such as phishing campaigns, vulnerability exploitation, or even ransomware attacks.

"Xanthorox AI," a cyberattack platform first spotted in March circulating on darknet hacker forums and encrypted channels, enables a style of self-directed, autonomous AI-driven attacks that defenders feared may eventually appear when generative AI (GenAI) technology first became mainstream, according to research from SlashNext published on April 7.

Rather than relying on jailbreaks or tweaks to existing AI large language models (LLMs) for its capabilities, like its GenAI threat predecessors WormGPT and EvilGPT, Xanthorox AI is in and of itself a self-contained architecture hosted on the servers of its own developers. darkreading.com


High-Severity Cloud Security Alerts Tripled in 2024

The rise of compromised LLM attacks

 


 

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The AI shopping revolution
How agentic e-commerce is reshaping brand strategy

AI agents are now making purchasing decisions. If you’re not optimizing for AI search, there’s a good chance your traffic and revenue will decline before you even realize what’s happening.

AI is no longer just a research assistant; it’s taking action. With advancements like OpenAI’s Operator, AI can now complete full tasks on a user’s behalf. Think: not just recommending a product, but actually purchasing it; not just flagging a dinner reservation, but booking it. Welcome to agentic commerce, where AI-powered assistants become the new shopping intermediaries.

For brands, and especially e-commerce brands, this shift is a game-changer. If AI agents are making purchasing decisions, brands need to rethink everything from SEO to customer acquisition to data strategy. If you’re not optimizing for AI search, there’s a good chance your traffic and revenue will decline before you even realize what’s happening.

WHAT IS AGENTIC COMMERCE?

Traditionally, online shopping involved consumers searching for products, browsing options, reading reviews, and making decisions. AI is streamlining these steps.

Consumers can now instruct AI assistants to find specific products within set parameters, and the AI handles the rest. No manual searches or scrolling through product pages—just instant, optimized recommendations.

Some real-world applications include:

- AI-Powered Gifting: Instead of browsing, an AI assistant can generate gift ideas, compare prices, and complete the order.

- Automated Deal Hunting: AI tracks price drops and executes purchases at optimal times.

- Subscription-Based Replenishment: AI predicts when users will run out of a product and reorders automatically. fastcompany.com


The tariff loophole that drove Shein and Temu to fast-fashion dominance is closing in a month
Chinese e-commerce juggernauts Temu, Shein, Alibaba, and JD.com gained popularity in the U.S. partly thanks to a loophole that allowed small-value shipments from China to avoid tariffs. The hugely popular program accounted for 1 billion shipments to the U.S. in 2023. It’s finally ending after an executive order from President Trump.  fortune.com


AI in E-commerce: The Ultimate Guide to Growth & Automation

How DSA Ecommerce Helps Sellers Drive Long-Term Growth on Amazon and Walmart

 


 


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Chicago, IL: Crash-and-grab burglars slam sedan into South Side GameStop store
Crash-and-grab burglars targeted a videogame store on the city's South Side on Saturday morning, Chicago police said. Officers responded to the GameStop at 79th and Cicero just before 5 a.m. Police said a group of thieves drove a dark-colored sedan through the front windows of the business. They stole merchandise from inside and then took off in the car. No injuries were reported. There is no one in custody, and Area One detectives are investigating.  abc7chicago.com


Gainesville, GA: Speedy Gonzalez accused of $20K Walmart shoplifting spree across North Georgia
Speedy Gonzalez, with a lengthy criminal history, is charged with shoplifting over $20,000 worth of merchandise from Walmart stores across North Georgia. Gonzalez used a method of concealing high-priced items in larger containers, paying only for the container, and leaving with the concealed goods. He was arrested at a Gainesville Walmart, and authorities are connecting him to over 20 thefts in the region, with additional charges being pursued.  fox5atlanta.com


Howell, NJ: Two Arrested For Theft At Ulta
Two New York residents were arrested and charged after stealing thousands of dollars’ worth of merchandise from Ulta in Howell Township. Last week, Howell Police Officers responded to the ULTA in Howell Commons regarding shoplifting with the suspect fleeing on foot. According to police, Ptl. Matt Cuzzo spotted the suspects at the back of the plaza running toward a wooded area and directed officers to that area. Officers apprehended a 25-year-old Manhattan resident and a 21-year-old Bronx resident. The two attempted to steal over $6,300 worth of merchandise from ULTA, police said.  jerseyshoreonline.com


Hingham, MA: Two Connecticut women placed on bail after allegedly stealing thousands in merchandise from Massachusetts and New York stores
Two Connecticut women have been extradited from New York to the Commonwealth and arraigned on organized retail crime charges in connection with thefts at an Old Navy store in the summer of 2024, Plymouth County District Attorney Timothy Cruz has announced. Tyeisha Bridges, 32, and Shatoya Lewis, 25, were arraigned late Thursday in Hingham District Court on one count each of Organized Retail Crime, Larceny over $1,200, Larceny under $1,200 and two counts of Conspiracy. Bridges and Lewis allegedly collaborated to steal merchandise from an Old Navy location in Hanover on two separate occasions in the summer of 2024. Hanover Police responded to the store on July 9, 2024, after reports of three women carrying bags full of clothing out of the store without paying. Further investigation by local law enforcement and the Plymouth County District Attorney’s Office Organized Retail Crime Taskforce found Bridges and Lewis were two of the women involved in this July incident. Old Navy loss prevention personnel determined 253 pieces of merchandise were stolen during this incident, resulting in about $3,950 worth in losses. Bridges and Lewis were subsequently implicated in a separate incident at the same Old Navy location on August 20, 2024, and allegedly stole about $920 in merchandise. Both defendants were recently arrested in New York state and were taken into custody by Hanover Police detectives and returned to the Commonwealth to face criminal charges.  fallriverreporter.com


Springettsbury Township, PA: Security Officer pepper-sprayed as women fled Boscov's with $1600 of stolen clothes
 



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Shootings & Deaths


Scottsdale, AZ: Man dies after shooting himself in parking garage at Scottsdale Fashion Square
A man died by suicide after shooting himself in a parking garage at Scottsdale Fashion Square. Scottsdale police responded to a shooting around 11:30 a.m. April 7. According to a post on X, formerly known as Twitter, officers saw the unidentified man shoot himself in the blue parking garage at Fashion Square.  azcentral.com


Chesapeake, VA: Families of Chesapeake Walmart mass shooting victims set to receive millions after reaching settlements
The families of three employees of the Walmart on Sam's Circle who were shot to death by their coworker in 2022 are set to receive over $6 million in total after reaching settlements with the company. Newly obtained court documents show the families of Tyneka Johnson and Brian Pendleton each received over $1.7 million. The family of Fernando Chavez-Barron received over $2.6 million. The settlements were approved by the court last October and November. The wrongful death settlements release the company from all liabilities and future lawsuits. They also include a confidentiality clause prohibiting the families from discussing the terms. Johnson, Pendleton and Chavez-Barron were three of the six Walmart employees killed by Andre Bing, also an employee, when he opened fire in the store's break room. This happened just days before Thanksgiving on November 22, 2022. Police say 31-year-old Bing died from a self-inflicted gunshot wound.  wtkr.com


Utica, NY: Sangertown Square Mall shooter pleads not guilty
The man who injured one person in a shooting at the Sangertown Square Mall pled not guilty to several charges on Monday. The Daily Sentinel reported that 20-year-old Malachi Wynder was in Oneida County Court on Monday, April 7 to plead not guilty to several charges, including attempted murder. He pled not guilty to all the charges before Judge Michael Nolan. Wynder’s defense attorney Cory Zennamo told the Daily Sentinel that a plea deal has been offered by the Oneida County District Attorney’s office, but would likely be rejected. According to Zennamo, Wynder was allegedly struck in the head in an attempted robbery, which he called a “robbery by force.” Zennamo also said that Wynder allegedly tossed his shopping bag to the floor when he was struck. When the victim walked over to pick up the bag, Wynder allegedly fired multiple shots, hitting the victim several times. The victim in the case suffered gunshot wounds to his hands and foot and was taken to the Wynn Hospital in Utica for treatment.  cnyhomepage.com
 



Robberies, Incidents & Thefts


Downers Grove, IL: Downers Grove police investigating over 20 commercial burglaries in area
Downers Grove police are investigating, after over 20 commercial burglaries were reported in the area early Monday morning. Officers responded about 3:40 a.m. to the 2900-block of Finley Road for a report of a commercial burglar alarm, police said. As police checked that location and the surrounding businesses, they found about 20 more burglary scenes throughout the Butterfield Road and Ogden Avenue retail corridors, police said. No one was in custody later Monday. Police did not immediately provide any additional information about who might have been involved in the string of burglaries. Plywood covered the broken glass at restaurants all over Downers Grove later Monday. Most of the burglaries happened between 3 and 4 a.m., when the stores were closed, and no one was around. But security cameras captured footage at several locations. A suspect was caught on video using a large chunk of concrete to smash the glass door of a liquor store.  abc7chicago.com


Elyria, OH: Armed man who requested job application at Elyria convenient store he robbed arrested

Citrus Heights, CA: Break-in investigated at shuttered Sunrise Mall Macy's store


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C-Store – Harrisburg, PA – Armed Robbery / Cust wounded
C-Store – Milton, GA – Robbery
C-Store- Westmoreland County, PA – Armed Robbery
C-Store – Lynchburg, VA – Robbery
C-Store – Mobile, AL – Armed Robbery
C-Store – Dayton, OH – Armed Robbery
Cellphone – Erie, PA – Armed Robbery
Clothing – Alexandria, LA – Armed Robbery
Clothing – York, PA – Robbery
Dollar – Darlington County, SC – Armed Robbery
Gaming – Chicago, IL - Burglary
Grocery – Southbury, CT – Robbery
Jewelry – Las Vegas, NV – Burglary
Jewelry – Thousand Oaks, CA – Burglary
Liquor – Downers Grove, IL – Burglary
Restaurant – Downers Grove, IL – Burglary
Restaurant – Downers Grove, IL – Burglary
Restaurant – Downers Grove, IL – Burglary
Restaurant – Downers Grove, IL – Burglary
Uber – North Charleston, SC – Armed Robbery                                     

 

Daily Totals:
• 12 robberies
• 8 burglaries
• 1 shooting
• 0 killed



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Manager Field Loss Prevention - Atlanta, GA
Remote - Posted March 19
The Loss Prevention team is a key strategic pillar within Staples US Retail organization and our people are the heart of our success. We believe in collaboration, curiosity and continuous learning in all that we think, create and do. We are investing in our people and our stores, empowering our people to learn, grow and deliver. Come be a part of a team that's leading the way in a new era of working and living...




Manager, Regional Loss Prevention
Birmingham, AL / Nashville, TN - Posted March 7
This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 124+ company stores. The coverage areas average $850+ million in sales revenue...




Manager, Regional Loss Prevention
Washington, D.C. / Richmond, VA - Posted March 7
This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 124+ company stores. The coverage areas average $850+ million in sales revenue...




 


Senior Manager Global Risk & AP International
Kissimmee, FL / Glendale, CA - Posted February 27
You and the team will develop and implement Retail profit protection and risk mitigation plans and practices to achieve efficient and effective daily operational controls and business interruption restoration to help protect and maintain a safe environment as well as continuity of the revenue stream. Foster cross-functional collaboration with business units and regional security partners to help ensure programs are maintained in accordance with both enterprise and regional compliance requirements.
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A survey showed that executives with "mentors" were more satisfied, got promoted more quickly, and even made more money than those who didn't have them. With this finding, it's obvious everyone should have one. It's a serious obligation and a serious relationship. Make sure your mentor is one that you want to emulate and one that will take it seriously. Finding a good mentor will be a difficult task and should not be taken lightly. Check them out on the web first because you can find out everything about everyone in about three minutes now on the web.
  

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