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Shelley Gray promoted to Director of Loss Prevention for Reitmans Canada
Shelley
has been with Reitmans for 13 years, starting with the company in 2007 as a Loss
Prevention Manager. Before her latest promotion to Director of Loss Prevention,
she spent 10 years as Regional Loss Prevention Manager. Prior to that, she
served as Smart Set District Sales Manager for two years. Earlier in her career,
she held positions with Thyme Maternity and Hudson's Bay Company.
Congratulations, Shelley! |
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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Leaving
Money on the Table: How Business Reopening
and ORC Norms Can Affect Recoveries
By
James Welborn, Attorney and Manager of ORC Recoveries,
The Zellman Group
While none of us can predict exactly what will occur with shoplifting and
Organized Retail Crime (“ORC”) during business reopening, one thing is certain;
retail theft will increase and perhaps exponentially explode from traditional
norms. According to the NRF, shoplifting and ORC impacts all retail market
segments with over 92% of all retailers reporting some degree of impact, 25% of
retailers reporting a significant increase from 2018 and 43% reflecting an
increase with average losses of $700,000 per one billion in revenue increasing
at 7% per year. However, once retailers begin to reopen, shoplifting and ORC
will see significant increases well over the 7% previously noted. Over 30
million people have filed unemployment claims since mandated or voluntary store
closures and the majority of these people have not as yet received any
compensation, with many used to living on a week-to-week basis. To exacerbate
this, many states have substantially increased their felony thresholds, have “no
arrest” orders in place for certain crimes and retailers have traditionally been
slow to bring back or add loss prevention personnel after revenue downturns. As
a result, there will probably be an explosion of shoplifting and ORC gangs will
return to their usual strategies with a vengeance.
Shoplifting is an opportunistic crime by one person while ORC involves multiple
perpetrators utilizing sophisticated strategies. However, shoplifting and ORC
investigative procedures by retailers end much the same. Once the case has been
turned over to the police, loss prevention personnel may assist with further
investigation and be required to appear in court. However, once the criminal
matter is concluded there is very little if any follow up regarding restitution
for the retail victim’s loss. No matter whether at the state or federal level,
the restitution process is quite complex, involving multiple departments within
each criminal justice
system. Questions that add to the complexity, among
others, are whether there are multiple victims, crimes across state lines, the
extent and type of assets recovered or forfeited. Cash recoveries where there is
a single victim, are the simplest, although that is exceedingly rare.
Restitution will require, at a minimum, a Victim Impact Statement (“VIS”) or
equivalent loss itemization with a detailed explanation of the loss. A simple
statement with an unsubstantiated amount of loss will not work and will almost
certainly require a restitution hearing where much more evidence will need to be
presented. Doing it right the first time will conserve recourses and be looked
on favorably by the court.
Read full article here
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ORC in the Retail Industry
Scott Sanford,
Director of Loss Prevention, goPuff
![](http://d-ddaily.com/images/Top10_LPleader4_ORCinRetailIndustry.png)
Filmed in January 2014 at the Daily's 'Live in NYC at the NRF Big Show
2014' event
Scott Sanford,
Director of Loss Prevention for goPuff, discusses where he thinks the loss
prevention industry is going and how we're making progress in the fight against
Organized Retail Crime. A subject matter expert on the topic, Scott has a unique
gift and ability at resolving ORC cases and has been extremely involved in the
national effort for many years. Learn how you can be better prepared to combat
the North American epidemic that is ORC.
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GLPS 'Where Are They Now?'
Series
Find Your Old Friend & Colleagues
Where Have They Gone?
Take a Look Down Memory Lane
1st Correct Answer Becomes Eligible to Win a Pizza Party!
Can you
name these team members?
![](http://www.d-ddaily.com/images/RedNosesPicture.png)
Team Pictures Submitted in December &
April 2016
Here's some hints:
Pic #11 (top):
Look at this great lookin' bunch. Some are still there and some have left, but
one thing's for sure: There's no gap in leadership with this group.
Pic #12 (bottom): Multiple leaders from multiple teams appear in this
shot. It won't be easy to get it on the nose.
Rules:
1st person to name all team members in a picture gets entered into the drawing.
Once we reach 10 correct answers, we'll pick one winner for a GLPS team pizza
party with drinks - delivered to your door by Domino's. All parties must be for
retail LP or AP teams.
Submit your answers
here.
Visit Memory Lane - see previous pics
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New Solink Video Alarm Notifies You of Important Incidents, Instantly
With
temporary closures and longer off hours, ensuring the security of your business
through remote monitoring is essential for peace of mind and to ensure your
premise is secure. Traditional alarm systems notify you and the authorities of
possible intrusions into your business through the use of sensors. It can take
up to 5 minutes for an alarm to be actioned and sent to a dispatching station.
Further, false alarms are prevalent, which can lead to expensive fines and
unnecessary stress for you. When a break-in occurs, you may spend hours
reviewing footage to share with the authorities to assist with the
investigation.
With this in mind, Solink has created a state of the art system that
automatically alerts you of motion, when armed, and allows you to verify the
footage from the existing Solink mobile app. If the authorities are required,
you can make that call and easily share the video clip to assist
first-responders. This can all be done in a matter of seconds.
Learn More Here
ALL-TAG Announced as New Loss
Prevention Foundation Bachelor Level
Partner
The Loss Prevention
Foundation (LPF) announces
ALL-TAG, an American manufacturer of RF labels, and a leading supplier of AM
Anti-theft Security Tags, Labels, and other loss prevention products, as the
newest Bachelor Level Partner. The Bachelor level partnership allows ALL-TAG to
provide LPQ and LPC certification course scholarships, as well as LPF
memberships, to loss prevention industry professionals.
ALL-TAG, headquartered in Boca Raton, FL has been manufacturing RF Labels since
1992, and has been helping top retailers and consumer goods manufacturers (CGM)
around the world source tag their hard goods and apparel since the year 2000.
Read More Here
DeKalb County, GA Alarm Users to Experience Faster,
More Accurate Emergency Alarm Response
DeKalb
County, GA has implemented Automated Secure Alarm Protocol (ASAP) to automate
communication between alarm monitoring central stations and Public Safety
Answering Points (PSAPs) / 911 centers, resulting in faster, more accurate
emergency response for users of monitored alarms. The benefits of ASAP for
monitored alarm users and first responders include:
Less phone calls to emergency response centers - Quicker processing times -
Greater accuracy of information transmitted -
Read More Here
Jack L. Hayes International's 32nd Annual Retail Theft Survey
Over 348,000 shoplifters and dishonest employees were apprehended in 2019 by
just 21 large retailers who recovered over $136 million from these thieves,
according to the
32nd Annual Retail Theft Survey conducted by Jack L. Hayes
International, the leading loss prevention and inventory shrinkage control
consulting firm.
“Two-thirds of retailers participating in this survey reported an increase in
shrink in 2019, which is reflected in their reported apprehensions and recovery
dollars. Overall apprehensions increased 2.44% and recovery dollars from
those apprehensions were up 4.88%. Shoplifting apprehensions and recover
dollars increased 3.04% and 3.50% respectively, with recovery dollars from
shoplifting incidents without an apprehension increasing by 11% (to $176
million) over the prior year,” said Mark R. Doyle, President of Jack L. Hayes
International, Inc. Mr. Doyle added, “While employee theft apprehensions were
down 2.93%, the recovery dollars from those apprehensions increased 7.75%.
Overall, retail theft continues to be a serious problem for retailers negatively
impacting their bottom-line, and creating more out-of-stocks and higher prices
to the consumer.”
Highlights from this highly anticipated annual theft
survey include:
• Participants:
21 large retail companies with 18,994 stores and over $510 billion in retail
sales (2019).
• Shrink:
66.7% of survey participants reported an increase in shrink in 2019, with 23.8%
reporting a decrease in shrink, and another 9.5% reported shrink stayed about
the same.
• Apprehensions:
348,036 shoplifters and dishonest employees were apprehended in 2019, up 2.4%
from 2018.
• Recovery
Dollars: Over $136 million was recovered from apprehended shoplifters and
dishonest employees in 2019, up 4.9% from 2018.
• Shoplifter
Apprehensions: 315,095 shoplifters were apprehended in 2019, up 3.0% from
2018.
• Shoplifter
Recovery Dollars: Over $90 million was recovered from apprehended
shoplifters in 2019, an increase of 3.5% from 2018. An additional $176 million
was recovered from shoplifters where no apprehension was made, up 11.0% from
2018. Dollar recoveries have increased in 21 of the past 22 years!
• Employee
Apprehensions: 32,941 dishonest employees were apprehended in 2019, down
2.9% from 2018.
• Employee
Recovery Dollars: Over $45 million was recovered from employee apprehensions
in 2019, up 7.8% from 2018.
• Employee
Case Value: The average Dishonest Employee case value in 2019 was $1,380.62,
a substantial increase of 11.0% from 2018.
Full survey results are available at:
http://hayesinternational.com/news/annual-retail-theft-survey/
Faster Opening = Costs More Lives
The cost of reopening the economy, in lives
Relaxing
business closures and stay-at-home rules could cost 13,000 lives in Texas and
12,000 lives in Georgia by September 1. But it will also preserve $3.4 billion
in statewide income in Texas, and $1.7 billion in Georgia. New York’s tougher
restrictions will save 5,000 lives, but cost $2.4 billion in lost income.
These insights, from a
new online tool built by the Rand research organization, highlight the
agonizing tradeoffs governors and mayors face as they decide whether to let
businesses reopen and risk a resurgence of the coronavirus that has shut down
much of the world economy. The virus has infected more than 1.2 million
Americans so far, and
killed 68,000.
President Trump has now raised his forecast death toll to
as many as 90,000, and
some estimates are higher.
A
simulation by the Penn Wharton Budget Model estimates 116,000 total
coronavirus deaths by the end of June if tough restrictions remain in place—but
353,000 deaths if those restrictions are partially lifted. If fully lifted,
with no further restrictions, deaths would spike to 895,000. That would save
jobs, though.
yahoo.com
Editor's Note: Now that this formula is out there some boards and C
level executives may hesitate on full-scale opening of their stores. Expect
restrictions to continue in a number of retailers for quite some time.
![](http://d-ddaily.com/images/5-5-20yahoo.PNG)
The Daily is Only Listing New York & California Re-Opening Phases
May 15th Remains a Key Date
Cuomo’s N.Y. Reopening Plan: 10 Regions, 4 Phases, Many Caveats
The
calculations apply to the state’s
10 regions, which
include heavily populated areas like New York City and its suburbs and large
rural swaths of upstate like the Southern Tier, which borders Pennsylvania.
Mr. Cuomo said New York would rely heavily on progress in key areas — declines
in new positive virus cases and deaths, and increases in testing, hospital
capacity and contact tracing — under a complex formula that will determine when
parts of the state are eligible to reopen.
Once the requirements are met, the plan would first allow construction and
manufacturing and some retail stores to reopen for curbside pickup, similar to
California, after May 15.
The effect of phase one would be evaluated after two weeks. If indicators
are still positive the second phase of reopening would include
professional services, more retailers and real estate firms, among others,
perhaps as soon as the end of May.
Restaurants, bars and hotels would come next, followed by a fourth, and
final, phase that would include attractions like cinemas and theaters,
including Broadway, a powerful financial force in New York City.
Each of the ten regions would have to satisfy seven specific criteria
before businesses and services can open again. The criteria, heavily influenced
by
guidelines issued last month by the White House and the federal Centers
for Disease Control and Prevention, include:
Read
more here
California's Four-Stage Blueprint for Easing Restrictions
Phase one is where we currently are: operating under an unprecedented
stay-at-home order that limits all but essential activities while the state
focuses on safety and preparedness.
Phase two, which could start as soon as a few weeks from now, will see
some lower-risk businesses begin to reopen with safety modifications.
Phase three — which officials have categorized as being months, not
weeks, away — will allow higher-risk workplaces to reopen.
Phase four is when things fully go back to “normal.”
latimes.com
What the CFO's are reading - Prepping for COVID Bankruptcy
Retailers: Your Lenders Are Watching You
Stuck with Spring Goods & Opening to Summer Season
Many borrowers already have drawn down much or all of their available
credit line.
It may be too late to draw down any more funds. Lenders have begun to
restrict such borrowings. Lenders are concerned about their collateral and about
their ability to liquidate collateral.
Lenders expect their borrowers to take appropriate measures and want to see
reduced compensation, that all expenses, including payroll, have been
appropriately reduced and that the borrower is seeking relief from unsecured
creditors. This includes seeking retroactive vendor discounts, deferred payment
terms, and return of goods.
The key to survival is to anticipate a lender’s every move and every
question. Be proactive.
cfo.com
NYPD union wants cops out of ‘social distancing enforcement’
The
city’s largest police union is demanding cops get “out of the social
distancing enforcement business,” while slamming New York pols for “releasing
criminals,” “discouraging proactive policing,” and leaving subways “in chaos.”
Lynch added that the politicians are “still watering down our laws,
releasing real criminals and discouraging proactive enforcement of fare
evasion and quality of life issues.”
Public Advocate Jumaane Williams also wants cops out of the social distancing
business but for different reasons. He believes the process is racist. nypost.com
Philadelphia Responds to Retail Theft & Burglary Spikes
Police now booking burglary, theft suspects again
Huge Step Against the Decriminalization Trend
A
spike in commercial burglaries and shoplifting incidents has prompted the
Philadelphia Police Department to roll back arresting protocols established last
month to prevent the spread of the COVID-19 virus.
Police Commissioner Danielle Outlaw announced Friday that officers will now
be booking suspects accused of burglary, theft and stealing cars in the
traditional matter.
Since mid-March, those suspected of nonviolent offenses were typically
finger-printed and issued an arrest warrant, rather than brought to a station
for paperwork and a mugshot. The change
was made to better deploy resources and prevent crowding, Outlaw said at the
time.
Recently, police have noticed an uptick in retail theft as well as burglaries
committed by the same offenders, the department said in a statement.
Burglaries targeting businesses are up nearly 46% since
March 30, and retail theft is up about 36% compared to this time last
year, according to the most recently released police data.
The department said it has the capacity to handle processing more suspects.
philly.metro.us
"Enormous Demand For Security Guards" Across North America
Security guards in high demand in Canada, face more stress on job
during COVID-19 pandemic
The
COVID-19 pandemic has spurred an enormous demand for security guards,
whose job descriptions have been expanded to include temperature checks,
grocery store crowd control and -- in at least one case -- removing bodies
from a morgue.
Ontario has added over 4,000 new guards and security firm Garda has seen a
25% increase in billable hours over last eight weeks, as the need from
essential retail outlets and hospitals by far offsets the drop from special
events and airports.
Scott Young, with security firm Garda World, said there were initial problems
with guards booking off because they feared for their safety, but the company
has worked to allay those concerns.
Over the past two months, Garda has hired 2,500 staff, about double what it
normally would over that time period.
It's also becoming the new normal to have guards check temperatures to
avoid sick people entering buildings.
He said he's also heard from guard company clients that shoplifting is up, but
police have understandably been too preoccupied to get involved.
He said staffing has been an issue as guards exposed to COVID-19 have to
isolate. Within a pool of 1,000 or so guards his client base represents,
between 130 and 180 have been off work at any given time during the past six
weeks.
"What I hope that comes out of all this is a true recognition of the value
that they bring to the organization all the time, and not just during
emergencies when it's glaringly obvious that they're providing a valuable
service."
ctvnews.ca
Huge Divorce in the Making Could Spell Penney's Doom
J.C. Penney files suit as Sephora looks to exit department store chain
What many said helped save them now seems like they're deserting the ship.
The honeymoon between J.C. Penney Co. and Sephora USA Inc. is over.
The ailing department store company filed a temporary restraining order against
Sephora in an attempt to prevent the LVMH-owned beauty giant from closing its
in-store shops in J.C. Penney stores, some of which are being reopened, reported
CNBC.
Sephora and Penney have had a joint enterprise operating agreement since Feb. 1,
2009. Sephora is Penney’s only beauty partner. There are about 600 in-store
Sephora shops In Penney. Sephora reportedly wants to end the contract in April
2021, according to the Dallas Morning News.
“JCPenney filed a temporary restraining order so Sephora could not prevent
JCPenney from reopening Sephora inside JCPenney (SiJCP) locations.”
chainstoreage.com
Former CEO Charged With 7 Felony Charges in Cover-Up Linked to 3 Deaths
'Blue Bell Creameries Pleads Guilty & Pay $19.35M for Ice Cream Listeria
Contamination'
Route Drivers In Stores Quietly Removing Contaminated Ice Cream - No
Recall or Formal Communication
Texas-based ice cream manufacturer Blue Bell Creameries L.P. agreed to
plead guilty to charges it shipped contaminated products linked to a 2015
listeriosis outbreak, and the company’s former president was charged in
connection with a scheme to cover up the incident, the Justice Department
announced today.
Five adults in Kansas developed listeriosis after eating products produced at
the Blue Bell creamery in Brenham, Texas. Three patients died.
The company distributed ice cream products that were manufactured under
insanitary conditions and contaminated with Listeria monocytogenes.
Blue Bell directed its delivery route drivers to remove remaining stock
of the two products from store shelves, but the company did not recall the
products or issue any formal communication to inform customers about the
potential listeria contamination. Two weeks after receiving notification of the
first positive listeria tests, Texas state officials informed Blue Bell that
additional testing confirmed listeria in a third product. Blue Bell again
chose not to issue any formal notification to customers regarding the
positive tests.
justice.gov
InHomelandSecurity.com for Homeland Security News
How To Know When It Will Be Safe To Fly Again In COVID-19 Era
What will it take to get people to feel safe
and flying again?
A COVID-19 vaccine would work to allay fears, but one is not likely to be ready
before the second half of 2021 at the earliest. Until then, would-be passengers
need to know that airlines are fully informed on COVID-19 developments and
playing by the same set of safety rules, just the way they did when it came to
terrorism post 9/11.
As of April 22, about 76 percent of US airline capacity had been taken out of
service, data from Oliver Wyman’s PlaneStats.com show, and more aircraft are
expected to be parked in May. US domestic flights are averaging 10 passengers
per flight, according to the trade group Airlines for America; net
bookings are down 99.5 percent year over year, and booked revenue is 103
percent lower.
Making the public feel safe is also important for the broader economy. To
succeed, what’s needed is a well-coordinated effort to convince the flying
public that airlines are staying ahead of the virus and protecting them.
Travelers need a system in place that spells out how serious the threat is on
any given day and what airlines are doing to mitigate it.
Threat assessment for disease
What we need the government and industry to do now is create something similar
to the 9/11 color-coded threat level assessment program called the Homeland
Security Advisory System, for infectious disease outbreaks like COVID-19. But
unlike the terrorism alerts, this system would need to be much more transparent
about the data determining the risk and much more specific about the safety
procedures that would accompany each level.
We propose a five-level, color-coded infectious disease threat assessment
that would spell out conditions that correlate to each color and procedures
travelers could expect every airline and airport to follow. Continue
Reading:
inhomelandsecurity.com
CDC Reopening Guidance for Cleaning and Disinfecting
The US Centers for Disease Control and Prevention has
drafted a 17-page document that details interim guidance on how
businesses, schools, churches, mass transit and other organizations should
handle safely reopening to the public amid the coronavirus pandemic.
The guidance is still under review by the Trump Administration and could change,
a CNN
report says.
The interim guidance is available
here.
Convenience Retailers Receive Six-Month Delay for Outdoor EMV Compliance - Now
April 17, 2021
Express Inc. to Open Approx. 300 Stores before Memorial Day with Safety
Protocols
L Brands Agrees to Let Sycamore Walk Away
David's Bridal to open all stores by June 1
Quarterly Results
Del Taco Q1 comp's down 2.5%, sales down 3.1%
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Staying Engaged
Congrats! We have finally made it through the
month of April! As most are still social-distancing, remote-working and avoiding
large groups it results in a feeling of disconnection. For me, I’ve missed the
training seminars and tradeshows where we can network with our friends and
partners, sharing solutions and discussing strategies. Those times at the
networking reception with your colleagues where you develop a new idea or
broaden your network by making a new connection are still possible in this
current, “remote” world. Here are a few suggestions to staying engaged and
maintaining those connections:
Continued Education
Sign up for that webinar! It may be outside your scope of knowledge or your
perceived need, but broaden your horizons. It’s these sessions at a conference
that will often initiate new partnerships, extending your network and possibly
changing the direction of your career.
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Full-Service HaaS Hacking Gang: 'InfinityBlack' Busted in Europe
Europol Busts Hacker Group Selling Databases With Millions of Credentials
Highly Organized in 3 Defined Teams:
Developers - Testers - Project Managers
Busted
in Poland and Switzerland Polish and Swiss law enforcement authorities,
supported by Europol and Eurojust, dismantled InfinityBlack, a hacking
group involved in distributing stolen user credentials, creating and
distributing malware and hacking tools, and fraud.
On 29 April 2020, the Polish National Police (Policja) searched six locations
in five Polish regions and arrested five individuals believed to be members
of the hacking group InfinityBlack. Police seized electronic equipment,
external hard drives and hardware cryptocurrency wallets, all worth around 100
000 euros or $108,507 U.S. Two platforms with databases containing over 170
million entries were closed down by the police. Between 30 April and 2 May
2019, five more arrests were made in the canton of Vaud, Switzerland.
Hackers target loyalty point scheme for high-end electronics
The
hacking group created online platforms to sell user login credentials known
as ‘combos’. The group was efficiently organized into three defined teams.
Developers created tools to test the quality of the stolen databases, while
testers analyzed the suitability of authorization data. Project
managers then distributed subscriptions against cryptocurrency payments.
The hacking group’s main source of revenue came from stealing loyalty scheme
login credentials and selling them on to other, less technical criminal gangs.
These gangs would then exchange the loyalty points for expensive electronic
devices.
The hackers created a sophisticated script to gain access to a large
number of Swiss customer accounts. Although the losses are estimated at 50 000
euros or $54K U.S., hackers had access to accounts with potential losses of more
than 610 000 euros or $661,605 U.S. The fraudsters and hackers, among them
minors and young adults, were unmasked when using the stolen data in shops in
Switzerland.
europa.eu
Reputation Warning: Make Breaches & Ransom Payments Public
or Else
Consumers will opt for competitors after a single ransomware-related service
disruption
While most consumers are taking necessary security precautions to protect their
online accounts, businesses may not be doing enough to protect their information
– inadvertently driving sales to competitors that can, an Arcserve research
reveals.
![](http://d-ddaily.com/images/5-5-20numbers-lpmeetit.PNG)
A survey of nearly 2,000 consumers across North America, the United Kingdom,
France, and Germany, found that 70% believe businesses aren’t doing enough to
adequately secure their personal information and assume it has been
compromised without them knowing it. And, as consumers become more educated and
cyberattacks become well-known, perceived trust becomes more influential in
their purchasing decisions, with the study also finding that:
•
Nearly nine of ten consumers consider the trustworthiness of a business prior
to purchasing a product or service and,
• 59%
of consumers would likely avoid doing business with an organization that had
experienced a cyberattack in the past year.
These findings suggest businesses must manage uncharted challenges with the rise
of cybercriminals now making breaches public, regardless of
ransoms paid.
Ransomware-related service disruption: Consumer tolerance threshold
The study found that one in four consumers will abandon a product or service
in favor of a competitor after a single ransomware-related service disruption,
failed transaction, or instance of inaccessible information.
It also found that tolerance for these events quickly deteriorates, with:
• Over
66% of respondents citing they would turn to a competitor if an organization
couldn’t restore systems and applications within three days following a
cyberattack and,
• Over
a third of those would be willing to switch after a mere 24 hours of waiting to
access their information or make a transaction.
helpnetsecurity.com
Editor's Note: As consumers become more tech-savy and educated,
their tolerance levels decrease, their expectations increase, with service
interruptions now impacting their long term view of the company as a whole. From
tech support all the way up to the CEO consumers no longer see the great divide
between the two. As they view them as one unit representing the whole. The great
divide and gap between the two use to be where the CEO could hide, so to speak,
and use as an excuse to swoop in and fix. Not as much anymore. Just my thought
-Gus Downing
Disease Detectives Tracking COVID - Great 5
min. read
Contact tracing, explained by Disease Intervention Specialist
Find Out How Your Colleagues Work an
Investigation
“We’re not absolutely sure that we’re gonna be able to do it.”
To
safely begin
reopening the economy, America will need to rely on so-called disease
detectives to track the
novel
coronavirus and contain new emerging outbreaks before they grow out of
control.
This work, known as “contact
tracing,” is critical for
state plans to relax social distancing without inviting a sudden resurgence
of Covid-19 cases.
All the various plans to ease social distancing restrictions rely on this
work.
The fear is the US won’t have enough people to do this on the necessary scale.
Researchers say the country is going to need tens of thousands more workers —
and billions of dollars — to handle the contact tracing workload expected
for the coronavirus.
How public health “detectives” track diseases like Covid-19
Phone apps could help with contact tracing — but they have shortcomings
We need a lot more people to do this contact tracing work
vox.com
Fake Microsoft Teams notification emails are hitting inboxes
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Payroll Fraud Email Scheme
Scammers
are impersonating an HR and payroll services company informing employees of a
change to payroll policy due to COVID-19. In an attempt to steal credentials,
scammers send a convincing email with a sense of urgency to complete information
in order to not cause interruption to payroll processing. Included is a link to
a fake HR and payroll services website with a landing page replicating the
company’s payroll landing page. Falling victim to this attack results in
compromised sensitive employee information. |
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COVID-19 forces local brick and mortar retailers into e-commerce
E-commerce is a lifeline since the shutdown
but it is rarely profitable for small business.
The
shutdown of stores because of the coronavirus stay-home orders has changed that,
and some have found a new market because of it. Others believe they have at
least kept their brand in customers' minds.
Online shopping has increased by nearly 40%
since the pandemic began, according to an online study by digital-marketing firm
Influence Central of more than 700 consumers.
Tyler Conrad, who owns seven GoodThings storefronts in the Twin Cities,
initiated online sales because of the pandemic. Besides the store's website, he
features feeds through Facebook and YouTube. He expects the change to be
permanent.
Still, online sales are barely paying the overhead to keep his seven
storefronts — and the online operation — profitable. GoodThings has had only 10%
of normal revenue since the stay-home order.
Many retail analysts think the coronavirus will permanently tilt consumers'
behavior toward e-commerce. George John, professor of marketing at the
University of Minnesota's Carlson School of Management, thinks it is way too
early to make that call.
startribune.com
Senior
Job
Investigation Manager - Counterfeit Enforcement job posted
for Amazon in
HQ2 in Arlington, VA
Amazon
is looking for a talented Investigations Manager based at HQ2 in Arlington,
Virginia to help develop and execute Amazon’s external counterfeit enforcement
efforts. You will work with a team of attorneys, investigators and analysts to
identify counterfeiters and other bad actors around the world, develop and
pursue cases against them, and work with law enforcement to disrupt their
activities.
Principal responsibilities will include developing and analyzing various
internal and external data sources, including selling partner data, open source
information and public records databases, to identify high-value targets who
often use technical means to obscure their identities; preparing case files and
referrals for the purpose of pursuing civil and criminal cases against bad
actors; collaborating with law enforcement agencies and rights owners throughout
the world in support of prosecutions and disruptions of counterfeiters’ supply
chains.
amazon.com
Quietest time to book an online shopping delivery
Walmart is piloting a pricier 2-hour ‘Express’ grocery delivery service
Nielsen: US e-commerce alcohol sales up fivefold
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D&D Daily Survey:
How will COVID-19 impact Loss Prevention & Organized Retail Crime at your stores
as the nation prepares to reopen?
The
industry values your input! The D&D Daily wants to hear your thoughts
as retail prepares to reopen following
mass closures due to the COVID-19 pandemic.
Given the past seven weeks, we've all had a chance to think about what is going
to happen as we reopen the doors, but are we prepared for the impact the
pandemic will have on Loss Prevention and Organized Retail Crime?
What does ORC look like in the coming months? How
are your stores preparing?
Click here
to take a two-minute survey and share your thoughts!
Green Island, NY: Multistate crime ring busted in Green Island
A 23-year-old paraplegic with no criminal record was the mastermind of a
multistate ring that specialized in stealing and selling thermostats and circuit
breakers, police said Friday after announcing the arrest of him and an alleged
accomplice in an apartment with multiple loaded firearms and nearly $40,000 in
cash. According to an account provided by Apple in an interview and an online
video announcement, the department’s investigation started five months ago, when
an HVAC business in New Scotland reported that $200,000 worth of equipment
was ordered with stolen credit cards and disappeared after delivery.
The investigation eventually uncovered a crime ring that operated in multiple
jurisdictions across seven states and even drew the attention of the FBI in
Michigan, Apple said. The department is working with a variety of agencies on
what Apple said likely would be “dozens upon dozens” of charges for identity
theft, fraud, stolen credit cards and armed robbery. He said the ring was
responsible for “millions of dollars in fraudulent activity.”
mysanantonio.com
Update: Aspen, CO: Wife of Aspen Skiing Co. CEO who stole Millions
Asked Judge to Let Her Slide on Remaining 60 Days of Jail Time
Citing the ongoing coronavirus pandemic and the need to continue caring for her
children, Kerri Johnson last week again asked a District Court judge to let
slide the more than two more months of jail time she still owes. And again,
District Judge Chris Seldin told the wife of former Aspen Skiing Co. executive
Derek Johnson — the couple admitted earlier this year to stealing millions in
merchandise from the company — no.
However, in an order signed Friday with no further comment, Seldin allowed Kerri
Johnson for the second time to postpone the remaining 62 days in jail she owes
for another month, according to court documents. She must report back to the
Pitkin County Jail on June 8 to finish her sentence, he said.
aspentimes.com
Minot, ND: TJ MAXX employee charged with $5K Felony Theft
Secaucus, NJ: Man charged in $26K burglary of Gucci outlet store; accomplices
sought
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Shootings & Deaths
Lumberton, NC: Shooting at C-store leaves one person dead,
another in critical condition
Johnny Grice, 49, and James Locklear, were shot at Lumberton Quick Check.
Officers responded to the store at 12:07 a.m. Monday morning. Grice and Locklear
were found suffering from gunshot wounds. Both men were taken to Southeastern
Regional Medical Center, where Grice died of his injurie. Locklear, who suffered
life-threatening injuries, was later airlifted to an undisclosed medical
facility for treatment. The investigation continues.
robesonian.com
Update: Flint, MI: Prosecutor: Security guard told Family Dollar customer to
wear mask before being fatally shot
When
Sharmel Teague arrived at the Family Dollar on Friday afternoon, she was wearing
a protective mask. Her daughter was not. After security guard Calvin Munerlyn
denied her daughter entry, and then denied Teague service, an altercation
erupted that left the 43-year-old father dead of a gunshot wound to the head.
Genesee County Prosecutor David Leyton said Monday he charged Ramonyea Bishop,
23; Larry Teague, 44; and Sharmel Teague, 45, with first-degree murder in
connection with Friday's fatal shooting of Munerlyn at the Family Dollar store.
GoFundMe page here youtube.com
Greensboro, NC: Man arrested after Greensboro police investigate report of
Walmart robbery, shot fired in business
Missoula, MT: Missoula emergency crews scramble to report of shots fired at
grocery store
Council Bluffs, IA: Police return fire and wound an armed man stealing a can of
gas
Robberies, Incidents & Thefts
Middletown, OH: Bonds set for Indiana twins charged with robbery, kidnapping at
Middletown CVS
Bond was set at $750,000 for Patrick Johnson-Tucker, 23, and $760,000 for his
brother, Nicholas Parez Johnson-Tucker, 23, both from Indianapolis. Their
preliminary hearings were set for 1:30 May 11. They both were charged with
kidnapping and aggravated robbery after police alleged they tied up employees
and stole pills from a local store.
journal-news.com
Update: Holly, MT: Police arrest man suspected of wiping his nose on Dollar Tree
employee's shirt over Face Mask policy
Graves County, KY: Dollar General shopfitter attempted to drive over Police
Officer, now facing list of charges
Savannah, GA: Chatham County Sam's Club becoming a hot spot for shoplifting
during pandemic
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•
Cabela’s - Tilden
Township, PA – Burglary
•
C-Store – Shelton, WA
- Robbery
•
C-Store – Augusta, GA
– Robbery
•
C-Store – Albany, OR –
Armed Robbery
•
C-Store – Albany, GA –
Armed Robbery
•
C-Store – Sonora, CA –
Robbery
•
C-Store – Bazetta
Township, OH – Armed Robbery
•
CVS – Moorefield, WV –
Armed Robbery
•
CVS – Cromwell, CT –
Robbery
•
Gas Station – Council
Bluffs, IA – Armed Robbery
•
Grocery – Drakesville,
IA – Burglary
•
Grocery – Gainesville,
FL – Burglary
•
Gucci Outlet –
Secaucus, NJ – Burglary
•
Guns – Jonesboro, AR –
Burglary
•
Pharmacy – New Castle,
DE- Robbery
•
Restaurant – Roswell,
GA – Armed Robbery (McDonald’s)
•
Walmart – Greensboro,
NC – Armed Robbery
Daily Totals:
• 12 robberies
• 5 burglaries
• 0 shootings
• 0 killed |
![](http://d-ddaily.com/images/5-5-20map.PNG)
Click to enlarge map
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Larry Martinez named Loss Prevention Manager for Amazon
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![](http://d-ddaily.com/images/WissamMuhieddine.jpg) |
Wissam Muhieddine named Pharmacy Loss Prevention (Cleveland Area) for
Giant Eagle, Inc.
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Submit Your New Hires/Promotions or New
Position
See all the Industry Movement |
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Featured Job Spotlights
![](http://d-ddaily.com/images/Ollies%20logo%202%20.jpg)
District Loss Prevention Manager
Cressona, PA Area
The District Loss Prevention Manager ensures shrinkage control and
improves safety in the stores through proper investigation and training. This
position is responsible to provide feedback, guidance and protection for our
Team Leaders and Associates. This role has oversight and responsibility for
approximately 8 to 10 store locations...
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District Loss Prevention Manager
Birmingham/Montgomery/Tuscaloosa, AL
The District Loss Prevention Manager ensures shrinkage control and
improves safety in the stores through proper investigation and training. This
position is responsible to provide feedback, guidance and protection for our
Team Leaders and Associates. This role has oversight and responsibility for
approximately 8 to 10 store locations...
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The District Loss Prevention Manager ensures shrinkage control and improves
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to 10 store locations...
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District Loss Prevention Manager
Knoxville, TN
● Investigate reports of asset losses, injuries, or harassment to
determine proper facts and execute proper disciplinary actions.
● Conduct physical security checks to minimize asset loss and maintain
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● Train new associates in the areas of Asset Protection and safety.
● Create and recommend ideas for increased shortage control and fewer
accidents...
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Physical Security Leader
Corte Madera, CA
Responsible for leading and execution of the Protection and Prevention tiers of
the Profit Protection strategy for all RH locations including our Corporate
Campus in Corte Madera, CA - PROTECTION - Access Control | Alarms | CCTV |
Guards - PREVENTION - Awareness | Audits | P&P | Training...
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Loss
Prevention Manager
Las Vegas, NV
● Demonstrate management leadership skill to achieve the goals of the
Company.
● Experienced with and has knowledge of regulatory agencies to include:
TSA, DOT and OSHA.
● Establishes and communicates a risk business plan consistent with the
objectives of the Company that pro-actively identifies and corrects poor
behaviors...
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Featured Jobs
JOB TITLE |
COMPANY |
CITY/STATE |
DATE
ADDED |
Vice President |
SVP, Chief Safety & Risk Officer |
Allied Universal |
Santa Ana, CA |
Jan. 6 |
Director |
Dir. Global Asset Protection |
eBay |
Draper, UT |
Mar. 6 |
Dir. Safety/Risk Mgmt.
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Goodwill of SE Louisiana |
New Orleans, LA |
April 2 |
Dir. Asset Protection SE |
Home Depot |
Atlanta, GA |
Jan. 6 |
Dir. Loss Prevention Stores |
Tractor Supply Co. |
Brentwood, TN |
Feb. 11 |
Corporate/Senior Manager |
Investigations Manager - Counterfeit Enforcement |
Amazon |
Arlington, VA |
May 5 |
Corp. Mgr. Security Operations |
Carvana |
Phoenix, AZ |
April 6 |
Sr. Loss Prevention Manager |
Gap Inc. |
San Francisco, CA |
Oct. 29 |
Senior Manger, Asset Protection |
Home Depot |
Atlanta, GA |
Feb. 18 |
Safety Manager |
Wakefern Food Corp. |
Woodbridge, NJ |
May 1 |
Manager, Asset Protection Solutions Supply Chain |
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Windsor, WI |
Mar. 25 |
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Active listening is absolutely critical if you really expect to influence change
or modify behavior. You've got to hear what they're saying before you can plan
or expect to do virtually anything. And hearing what they're saying is not
simply hearing the words it's all about hearing the meaning and the intentions
behind the words. Because words have a tendency to hide the true meanings and
beliefs. As truth is often cloaked in humor so is meaning hidden in words. With
the number one obstacle being one's self hearing is often drown out by how we
want others to view us. So if you can leave your self at the door so to speak
you can then begin to focus on hearing what they're saying.
Just a Thought, Gus
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