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Adam Eaton named Director - Asset Protection Analytics & Safety for Southeastern Grocers

Before being named Director - Asset Protection Analytics & Safety for Southeastern Grocers, Adam spent more than nine years with Ross Stores, starting there as an Area Asset Protection Manager and holding various positions with the company, including Senior Area Loss Prevention Manager, Director - Loss Prevention, Corporate Technology and, most recently, Director - Investigations. Earlier in his career, he held AP/investigative roles with Limited Brands (Victoria Secret) and Target. Congratulations, Adam!

Dikaios Mihalitsis named Divisional Vice President, Omni Inventory & Shortage Control for Hudson's Bay Company

Before being named Divisional Vice President, Omni Inventory and Shortage Control for Hudson's Bay Company, Dikaios spent nearly two years with Rent The Runway, first as Director of Inventory and then as Director of Asset Protection & Inventory Control. Prior to that, he spent more than 17 years with Bloomingdale's, including Shortage Control - Director of Compliance, Shortage Control - Regional Controller, and Financial Control - Manager of New Store Construction, Travel Business Office, Competitive Bidding. Congratulations, Dikaios!

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2019 GLPS - Group LP Selfies

Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

Goodwill of Central & Southern Indiana
Loss Prevention & Safety Team

Pictured (left to right): Leo Anguiano - Director LP, Risk Mgmt & Security, LeNeda Maxey - Manager Corporate Security & Safety, Pete Green - Manager Northeast Region LP & Safety, Randall Thomas - Manager East Region LP & Safety, Amanda Anderson - Manager Risk Management & Safety, Tim Rout - Manager South Region LP & Safety, Patty Rhodes - Manager Southeast Region LP & Safety, Matt Pearsey - Manager Northwest Region LP & Safety

Thanks to Leo Anguiano - Director LP, Risk Mgmt & Security at Goodwill of Central and Southern Indiana, for submitting this GLPS.

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Send in your team's 'Group LP Selfie'


MISSING PERSON in Houston, Texas
Marc Martir - Son of Enrique Martir, Assistant Manager DC Loss Prevention for Academy Sports + Outdoors

20 year-old Marc Martir was last seen boarding a Greyhound bus in downtown Houston, Texas on December 12th 2019. Marc is a victim of Asperger's Syndrome, which is a form of Autism. Other than a gray University of Houston baseball cap and dark "Costa" brand sunglasses; it is unknown what color, style or type of other clothing that Marc was wearing. Marc was carrying a black Swiss brand backpack, and a large, dark blue "Skybag" brand duffle bag on wheels. If you have seen Marc Martir since his reported disappearance, if you know of his current whereabouts, or if you have any information whatsoever concerning Marc's disappearance; please call the Houston Police Department at (832) 394-1840 - or call Texas EquuSearch at (281) 309-9500.  texasequusearch.org

Annual Ranking Pegs Appriss as a Top Player in Retail Across 22 Separate Categories

Appriss Retail, the industry leader in retail performance improvement solutions, today announced that the company has been named a leader by RIS News as a part of the publication's LeaderBoard 2020 study. The RIS News LeaderBoard is one of the retail industry's most prestigious benchmark reports - ranking retail technology companies on customer satisfaction, performance, and value. Appriss Retail ranked as one of the top solution providers in 22 of 51 categories. Read more in today's Vendor Spotlight below.

Enhance security and communication with ONVIF 2-way audio support now available with exacqVision 19.12
Johnson Controls introduces exacqVision VMS 19.12, providing enhanced security and communication with new ONVIF 2-way audio support, and offering more camera license deployment flexibility for Enterprise Manager customers, adding to the powerful features of Exacq VMS software. Exacq's ONVIF camera integration supports the ability to talk and listen through IP cameras equipped with audio I/O. This new feature is available with exacqVision 19.12 and is perfect for businesses who utilize entryway cameras to authorize visitors. Operators can hear what a visitor is saying and communicate back using the camera's outbound audio. tycosp.com

Fraud levels have more than doubled globally over the past five years
New account fraud has gone up 18 percent in 2019 compared to 2018 global reports, adding up to a 106.8 percent increase over 2014 levels, says new data from Jumio.

Although a 19 percent decrease was noticed during the Black Friday/Cyber Monday weekend in 2019, fraud levels are still significantly high, especially in emerging markets, outlines Jumio's Holiday Fraud Report.

Creating a fake new account is the first step in identity fraud. The double-digit increase in 2019 in new account fraud, account takeovers and identity theft are likely a consequence of the recent massive data breaches, including from Facebook, First American Financial and Verifications.io. biometricupdate.com

Mexico: Highway robberies on the rise as drug cartels target
holiday travelers, commercial cargo trucks

Highway robbery in Mexico tends to spike around the Christmas and Easter holidays, when tens of thousands of U.S. residents venture south to visit family members, often bearing gifts that make them more of a target, public safety analysts say. And with the drug cartels now targeting commercial trucks and their cargo as well, it's important to exercise extreme caution on Mexican highways.

"As we get closer to the holidays, the criminals want to score extra cash so they can buy stuff for their families. They will even steal (gifts) for the kids in their own family," said Scott Stewart, vice president of tactical analysis for Stratford Global Intelligence, an Austin, Texas-based private security group.

More trucks, more cargo ... more criminals roaming highways

According to Mexico News Daily, more than 1,500 robberies have been recorded this year on Mexican highways. The thefts have cost Mexican manufacturers more than $68 million and have occurred primarily along four roads: Progreso-Monterrey; Veracruz-Puebla; Celaya-Leon and Guanajuato-Irapuato. The article quoted a Nuevo Leon business leader as saying that half of the manufacturers in the state have had at least one cargo stolen, and some have lost the truck as well. kron4.com

New Zealand: The Warehouse trialing safety cameras as part of staff uniform
Retail crime swindles New Zealand businesses of $1 billion in direct losses each year, with The Warehouse now trialling new protective equipment for staff. The major retailer has been trialing different uniforms and personal protective equipment, with staff wearing items such as vests and cameras.

The Warehouse's manager of national loss prevention, Phil Morley, said customers' privacy was something The Warehouse respected and signage was posted in stores stating the use of CCTV cameras.

Managing director of First Retail Group Chris Wilkinson told the Herald cameras were likely not to be recording customers full-time. "Typically the cameras are only activated when staff are managing a situation, so customers shouldn't be concerned." The retail expert said cameras reduced risk through greater visible measures, kept people safe and limited their burden on the justice system. nzherald.co.nz

Smile! 3D facial recognition is raising kiosk value
3D technology is changing the way we interact with retail. Wherever you look, from inventory robots to customer research, sales displays, even virtual fitting rooms and store security, 3D imaging is creating a retail future that's more efficient and profitable. Today, 3D cameras are about the size of an AA battery and can instantly recognize objects, environments and people with split second accuracy.

Paired with other devices, 3D cameras can be used to create a new virtual sales experience, with machine integration costing no more than the price of a good 2D digital camera. The most ubiquitous use for 3D in retail will be at the checkout. Kiosks with 3D facial authentication will make transactions faster and more secure, enhance loyalty programs and help to comply with local ordinances and regulations.

Payments and transactions
Even compared to modern chip readers, facial recognition is the fastest and most secure transaction validator. 3D facial recognition is very useful in high density urban areas where lifestyles are hectic. When checkout speed is critical, people want to complete their purchases as quickly and accurately as possible. At fast food restaurants, even a minute is perceived as slow.

Studies show that facial recognition functionality stems from the natural way one interacts with the device. Fingerprints, as well as passwords and other forms of data entry, require customer action and can be impossible to remember. Facial recognition is fast and tamper proof. Moreover, it allows customers to leave their credit cards and smartphones in their pockets - or even at home.

Loyalty programs
Once a customer is accurately identified, a number of customized relationship options become available. Retailers can award loyalty discounts or make free offers available on the spot to delight the shopper. Customers no longer have to bring their coupons with them either - once identified, the system will know which coupons the customer has been given.

Compliance and loss prevention
Identities that are confirmed through 3D facial recognition ensure that sales aren't made to underage or otherwise prohibited purchasers. Some retailers have even used facial recognition to reduce fraud and theft by identifying people at checkout who have made fraudulent or partial purchases in the past.

Around the world, 3D facial recognition is advancing the usability of self-serve POS kiosk systems. It is quickly becoming the norm in China, thanks in part to Alibaba's Alipay system, and has found its way into solutions from other vendors. 3D has only begun to move into the U.S. But given its proven popularity and business benefits, it's a safe bet that it will please American shoppers - and bring a smile to merchant faces as well. retailcustomerexperience.com

NRF: Nearly 148 million Americans plan to shop Super Saturday
Super Saturday continues to be the biggest shopping day of the year with an estimated 147.8 million U.S. consumers expected to participate, up from 134.3 million last year, according to the annual survey released today by the National Retail Federation and Prosper Insights & Analytics.

"While many people started holiday shopping early, those who waited until Thanksgiving weekend are feeling the pressure due to the limited number of days this year between Thanksgiving and Christmas," NRF President and CEO Matthew Shay said. "But there is still time to catch up. The last Saturday before Christmas has become the biggest shopping day of the year, and we expect an impressive turnout by procrastinators and those who just want to take advantage of really good deals."

The number of people shopping on Super Saturday includes both in-store and online activity. The number compares with the 189.6 million unique shoppers over the full five-day Thanksgiving weekend. nrf.com

The Bezos 'relentless' strategy at Amazon has been on full display this week
If you enter "relentless.com" into your web browser, you might be surprised to see it takes you to Amazon. That's because CEO Jeff Bezos almost named his company "Relentless," according to a 2014 New Yorker profile of Bezos.

But even though Bezos chose a friendlier name for the company, the "relentless" strategy has guided Amazon over the years as it's evolved from an online bookseller to an e-commerce giant to the leader in cloud computing. And, if need be, Amazon has a history of relentlessly snuffing out competitors and playing hardball wherever possible.

Here's the latest example: On Sunday, Amazon informed third-party sellers that they could no longer use FedEx Ground for shipping items to Prime customers. When the news got out Monday in The Wall Street Journal, FedEx's stock fell nearly 2%, and FedEx was forced to criticize the move. cnbc.com

Report: Credit Suisse says Amazon has its own holiday shipping issues
Is Amazon banning some FedEx ground deliveries a case of the pot calling the kettle black? According to SeekingAlpha, multinational financial firm Credit Suisse has issued a note suggesting Amazon's decision to block its third-party sellers from using FedEx ground shipment services (except for Prime deliveries) may be a diversionary tactic.

"We cannot help but wonder whether the news is symptomatic of broader delivery issues that Amazon's own network might be facing as we approach the final days of what is an already compressed peak season - particularly given the added constraints of one-day shipping and fewer external carrier options (non-renewal of FedEx Express/Ground contracts)," Credit Suisse said. chainstoreage.com

Researchers assert food deserts can be profitable
Dallas has a severe "food desert" problem affecting the southern part of the city. As with many lower-income urban areas, grocery chains have shied away due to the assumption that there is not enough disposable income to warrant a store. A soon to be released study from University of North Texas professor Dr. Chetan Tiwari and market research expert Ed Rincón, however, contends that supermarket operators are missing out on an opportunity. Essentially, they argue, since poor people need to eat, they spend a large percentage of their income on food, and will do so outside of their neighborhoods if they can't find fresh food nearby. retailwire.com

Neiman Marcus Sets Up Selling Stations Inside Stores
The lines between ecommerce and brick-and-mortar continue to blur. Not only can shoppers return ecommerce orders to some department stores, shoppers can now sell certain items inside some stores. Neiman Marcus has opened selling studios inside four of its stores in time for the holiday shopping season. To the high-end chain, it means two things: customers can resell items so they can purchase more new products from the store; and it can attract younger or less affluent shoppers to their brand. ecommercebytes.com

Bed Bath & Beyond's new CEO just blew up his executive circle - in the midst of the holiday season

Target extending holiday store hours and delivery deadlines

Mastercard SpendingPulse: Holiday retail sales up 3% so far

Wine and liquor suppliers are facing a 400 percent tax hike

These 91 companies paid no federal taxes in 2018

Senior LP & AP Jobs Market

Ralph Lauren reposts VP, Asset Protection, North America job on LinkedIn
The Company is seeking a Vice President, Asset Protection based in Nutley, New Jersey. This leader will be passionate about our mission - to serve everyone like family. This simple, passionate mission provides a better shopping experience for our customer, shows respect, value and development for our team, and creates growth for our shareholders.

In addition, the role oversees and directs North America Asset Protection related functions for multi-state distribution centers and large retail store network as well as supports the SVP of Asset Protection and Internal Audit in executing the strategy with a goal of minimizing shrink, ensuring compliance, and maximizing security and associate safety. linkedin.com

TalkLP and The D&D Daily are partnering to bring the loss prevention industry relevant news and real talk!

"It makes total sense that the only podcast focused on providing professionals the unscripted side of LP would partner with the leading provider of the hottest news in the industry," said owner of TalkLP, Amber Bradley.

"The D&D Daily is constantly innovating to provide our audience the most newsworthy information and the TalkLP mission aligns perfectly by bringing real talk with industry veterans, analysts, and solution providers," said editor-in-chief Gus Downing of the D&D.

Stay tuned to the D&D and log on to TalkLP.com for the most relevant podcasts.

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Annual Ranking Pegs Appriss as a Top Player in Retail Across 22 Separate Categories

IRVINE, Calif. (December 17, 2019) - Appriss Retail, the industry leader in retail performance improvement solutions, today announced that the company has been named a leader by RIS News as a part of the publication's LeaderBoard 2020 study. The RIS News LeaderBoard is one of the retail industry's most prestigious benchmark reports - ranking retail technology companies on customer satisfaction, performance, and value. Appriss Retail ranked as one of the top solution providers in 22 of 51 categories.

Among the categories where it ranked in the top 10 were:

● Leaders in Quality of Support by Tier One & Midsize Retailers (#1)
● Leaders in Return on Investment (#2)
● Leaders in Recommendation (#2)
● Leaders in Technology Innovation (#3)
● Leaders in Quality of Service (#3)
● Leaders in Quality of Support (#3)
● Leaders in Overall Performance (#4)
● Leaders in Software Reliability by Tier One & Midsize Retailers (#4)
● Leaders in Ease of Administration & Maintenance (#5)
● Customer Satisfaction for Mid-Size Vendors (#7)
● Leaders in Total Cost of Operation (#7)

"2019 has been a hallmark year for Appriss Retail and this recognition marks the sixth accolade for the company over the past 12 months," said Steve Prebble, president of Appriss Retail. "We're humbled by this acknowledgement, and it makes me even more excited about what's ahead in 2020 for Appriss Retail and its growing base of clients."

The RIS News LeaderBoard has been published for 19 years. The survey is conducted, and results compiled, by Litchfield Research, an independent research company engaged by RIS News to ensure that the results are completely objective and accurately reflect the tone of the marketplace.

For more information about Appriss Retail, or to review the entire RIS News LeaderBoard 2020 report, please visit: https://risnews.com/file/RN15dee7a7dee121502332281/RISLeaderboard2020




Ring-Ring! Telephone Interviews

'Tis the season of increased theft, long hours, seasonal employees and a reduced travel budget. The 4th quarter is a combination of peak internal theft combined with all the other obstacles that lay ahead for loss prevention professionals including safety awareness, inventory levels, extended hours and booster activity. The ability of an investigator to close out cases efficiently and timely is paramount during this time of year. Many organizations rely on technology to help accomplish this goal, and truth be told, conducting interviews over the phone can be a game-changer for investigators. Although many people are apprehensive about having a conversation where we can't "see" the interviewee, there are several advantages that also come along with this venue: Read more here





NRF 2020 Big Show - Featured Session
Stronger together: The power of cybersecurity industry collaboration
Retailers are competing every day for customers' time and attention, but it is possible to be fully collaborative (and non-competitive) in service of protecting consumer information?

At NRF 2020 Vision: Retail's Big Show, Target's CISO, Rich Agostino, will talk about Target's journey to build an industry-leading program, train the next generation of cybersecurity leaders and stay ahead of the latest threats. He will be joined by Dave Estlick, CISO at Starbucks, and Adam Mishler, VP, Global CISO at Best Best Buy, to discuss the importance of strong industry cybersecurity collaboration and the power of joint cyber intelligence to fight the bad guys together. Register Here

Ransomware Gangs Now Outing Victim Businesses That Don't Pay Up
As if the scourge of ransomware wasn't bad enough already: Several prominent purveyors of ransomware have signaled they plan to start publishing data stolen from victims who refuse to pay up. To make matters worse, one ransomware gang has now created a public Web site identifying recent victim companies that have chosen to rebuild their operations instead of quietly acquiescing to their tormentors.

Less than 48 hours ago, the cybercriminals behind the Maze Ransomware strain erected a Web site on the public Internet, and it currently lists the company names and corresponding Web sites for eight victims of their malware that have declined to pay a ransom demand.

"Represented here companies dont wish to cooperate with us, and trying to hide our successful attack on their resources," the site explains in broken English. "Wait for their databases and private papers here. Follow the news!" krebsonsecurity.com

Study: Online fraud grows sophisticated
Cyberattacks are more closely mimicking human behavior and following seasonal patterns.

According to the "2019 Fraud Risk at a Glance Report" from Mastercard company NuData Security, fraudsters are beginning to focus on quality of attack, rather than volume. Sophisticated attacks that display expected browser or application behavior and runs scripts in the environment to create this human-like interaction increased 430% between July and November 2019 compared to the first six months of the year.

February was the peak month for cyberattacks in the retail sector. The days in 2019 with the most e-commerce fraud were Feb. 25, Jan. 3, and Feb. 24. The countries responsible for the highest percentages of cyberattacks (in alphabetical order) were Brazil, India, Indonesia, Russian Federation, Thailand, Ukraine, United States, and Vietnam.

Cyberattacks originating in the U.S. include attempts made by fraudsters in other countries who mask their location as the U.S. to decrease the chance of detection. Almost all the attacks made from all of these countries are account takeover (ATO) attacks, which include fraud attempts at login and password reset. NuData advises that retailers can blacklist these attempts and automatically challenge them if they come from countries with high-risk and less-trusted traffic. chainstoreage.com

Harnessing Big Data in the Physical Security Industry
The physical security industry is rich with contextual data. Here's how harnessing that data can help the industry in a multitude of ways.

The collection of data is easier in some instances than others, but harnessing those sources can help the industry in a multitude of ways, including improvements in operational efficiencies, commercial growth opportunities and improved customer satisfaction.

Understanding Big Data & Its Importance
The large and complex data pool becomes what is commonly referred to as Big Data, and the aggregation of this data into an accessible location(s) is the Data Lake. The analysis of this data is referred to as data mining, which can be enabled through advanced statistics, machine learning and artificial intelligence (AI).

These advanced algorithms allow security providers to gain insight into customer systems and help identify any anomalies which could have otherwise gone unnoticed.

What Big Data Means to the Security Industry
Within the security industry, the back-end management systems have become increasingly sophisticated and the use of sensor data and other physical security data is now feasible. This has enabled our industry to analyze information at hand in numerous ways - such that we can enhance our forensic operations and use the power of machine learning and AI to help us make predictions.

Challenges With Big Data Management
The biggest challenge lies in bringing together all the myriad data sources that could be understood and processed by computer systems. In many cases, data can be unstructured (for example, free textual data), while in other cases the integrity of the data is questionable (for example, different regions of the country enter similar customer information in disparate fields.)

Our Role as Security Integrators
More and more of the client base is moving toward Big Data-based systems for their own use and are expecting the same from their security providers. In the coming few years, Big Data mining will continue to grow in our space and we will have to be ready for it. This is our future. securitysales.com

Brookline, MA bans government use of facial recognition, cites dubious inaccuracy claim

Microsoft patent filing shows new 3D facial biometric technology with multi-spectral camera array


Only Use Trusted Payment Methods Online

Phishing scams will often use bizarre payment methods, such as money orders, wire transfers or pre-loaded gift cards. These methods make it harder to trace the recipient and nearly impossible to get your money back. Make sure you're using encrypted websites when inputting any payment information. Digital wallet options like Apple Pay, Android Pay and Samsung Pay also offer secure transactions via tokenization.



The Disappearing Front End, Seamless Shopping
& The POS Disruption

Dan Faketty, Vice President, Asset Protection, Southeastern Grocers
Mike Lamb, Vice President, Asset Protection & Safety, the Kroger Company


The demand for seamless shopping, the technology that delivers it, and the physical changes it creates in stores is forcing retailers to completely rethink and reinvent Loss Prevention controls, policies and practices - and possibly even redefine what acceptable levels of shrink are. Dan Faketty and Mike Lamb discuss the LP implications of new POS technologies and customer experiences - from scan-and go and mobile pay to self-checkout kiosks, tablet-based solutions, BOPIS and more.

Episode Sponsored By:

Quick Take 14 with Dave Thompson, CFI, WZ

Dave Thompson, CFI,
VP of Operations,
Wicklander-Zulawski & Associates

with MCs Joe LaRocca
and Amber Bradley


As the traditional LP role has expanded, so has Wicklander-Zulawski & Associates' offering of courses, seminars and workshops teaching non-confrontational interview techniques to professionals across the U.S. and beyond. Hear Dave Thompson tell us what's new with WZ. Then Amber and Joe turn the tables on him, interviewing Dave in "The Lightning Round".




Half of Retailers Unprepared for Christmas Fraud Frenzy
Thousands of British retailers and millions of shoppers are being targeted by fraudsters as the holiday shopping season is in a full swing according to a comprehensive study by retail and fraud experts at GBG - the global identity data specialist. In a survey of more than 2,000 UK consumers and 150 retailers, GBG found that less than half (49%) felt they had prepared enough for festive fraud but 88% were now increasing spending on new technologies to prevent it happening again.

Last year, UK online retailers experienced an average of 18,000 fraud attempts during the festive season that runs until January sales. Around half of those attempts were successful, costing each business £37,800.

Pressures of last-minute present hunting
According to Amazon, the final shopping day for standard shipping on online orders is 22 December. That leaves less than two weeks for last minute shoppers to make their final purchases.

"Retailers and shoppers will increasingly face risk as online consumers look for greater choice, lower prices and near-instant deliveries. In the lead up to Christmas and Boxing Day, they know that fraudsters will be active trying to exploit this busy time, and retailers have a responsibility to protect their customers while continuing to provide an easy, quick and convenient check-out experience."

'Significant increase'
The rising threat hasn't gone unnoticed by the sector. 94% of UK retailers said fraud had increased in the 'golden quarter' since 2016. Almost a third of them (31%) called the increase 'significant'. martechseries.com

Walmart, Amazon continue to lead online grocery
Walmart has gained the most share of the online grocery market in 2019 but Amazon leads in shopper satisfaction, according to to a study from Retail Feedback Group. Walmart's share is 37%, up 5% from last year, while Amazon's is 29%, down from 31% in 2018. Supermarkets' share of online grocery is 22%. In terms of shopper satisfaction, Amazon has the highest rating on a five-point scale with a score of 4.6, while Walmart sits at 4.45. Both ratings represent incremental drops from last year. retaildive.com

Amazon Logistics parcel volume will surpass UPS and FedEx by 2022



Knox County, TN: KCSO releases new stats for retail crime task force arrests
New numbers from Knox County Sheriff's Office's retail crime task force were released Monday. KCSO telling us so far this holiday season, they have made 169 arrests - mostly for theft with some other charges still pending. The crime unit focuses on mainly shoplifting in light of season shopping. We'll keep you updated when we get final numbers for the operation.  wate.com

San Diego, CA: Thieves steal $300K worth of marijuana products from legal dispensary
A legal medical marijuana dispensary in Ramona is picking up the pieces after thieves broke in and stole thousands of dollars worth of marijuana products. The burglary happened over the weekend at Releaf Meds on Pine Street. Surveillance video shows three people driving up to the shop and getting out of the vehicle with their faces covered before cutting off power to the building. Store owner Clarice Cioe said the thieves smashed windows and broke several doors before taking off with more than $300,000 worth of merchandise, along with several iPads and other equipment. fox5sandiego.com

Dothan, AL: man steals $9K worth of cell phones from Walmart

Bala Cynwyd, PA: $6,600 In Items Stolen From Saks Fifth Avenue

Somerville, MA: Man, Woman Caught Stealing $1,600 of merchandise from Home Depot; possession of heroin

St. Mary's County, MD: SMCSO Seeking Identity of Theft Suspect at Ulta Beauty Store

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Smithfield, NC: 19-year-old man charged after teen shot, injured in Walmart parking lot
Police have arrested the 19-year-old man who allegedly shot and seriously injured a teen in a Walmart parking lot in Smithfield on Friday evening. Eyewitnesses say they heard 12-15 gunshots in the Walmart parking lot as shoppers hurried to duck for cover. One man shot and rushed to WakeMed. The shooting happening in the garden center of the store on N. Brightleaf Blvd. around 5 p.m. By 8 p.m., the scene was clear and it was business as usual at the store. abc11.com


Robberies, Incidents & Thefts

Houston, TX: 19-year-old arrested in mercury spill at west Houston shopping center
The FBI said, Christopher Lee Melder has been charged with burglary, unlawful disposal of hazardous material and an outstanding felony drug possession warrant. The burglary charge stemmed from Melder breaking into a lab to steal the toxic metal. The FBI first tweeted Monday around 3:30 a.m. that they had taken someone into custody for questioning. Around 60 people were decontaminated as a precaution following the discovery of the heavy metal mercury at a west Houston shopping center located in the area of Westview Drive and West Sam Houston Parkway. Houston Fire Chief Samuel Peña said a pregnant woman was transported to the hospital, but it was also precautionary.

Less than a pint of the element was found around 1 p.m. in three areas in and around a Walmart, Sonic restaurant, and Shell gas station, Peña said. First responders were able to set up a hazardous material decontamination area and wash people who may have come into contact with the substance. No one presented any symptoms of exposure, authorities said. 6abc.com

Seattle, WA: 11 injured after getaway driver for shoplifter crashes van into store
Eleven people were injured Monday night when a white van crashed into a Ross department store near Seattle, Washington state police said. Two suspects tried to take off from the store's parking lot after shoplifting, but ended up smashing into the store, according to King County Sheriff's Office Sgt. Ryan Abbott. At least three people were critically wounded, including a 2-year-old boy and a 41-year-old man, police said.

A woman was shoplifting inside the store and ran out, getting into the passenger seat of the white van that was in the parking lot, Abbott said. The getaway driver took off at a high speed and struck an unoccupied vehicle parked right in front of the store "and then went straight through the window and into the store," he said. The van went past registers and into the clothing section, where it hit several people and struck a stroller with the 2-year-old inside. The van's driver - a 51-year-old man - was arrested on suspicion of being under the influence of drugs and vehicular assault, police said. The woman, who had an unrelated warrant for her arrest, was also taken into custody. whdh.com

Spokane, WA: Juvenile shoplifting suspect's mother tries to break through security door at NorthTown mall
Five juveniles and a 41-year-old woman were detained and later arrested at the NorthTown JCPenney on Tuesday. Spokane Police said the five juveniles are accused of stealing around $400 worth of items. When security personnel tried to bring them into their office, the suspects reportedly spit on and hit the guards. Shortly after, one of the suspect's mothers showed up. Police said 41-year-old Laura Hall pounded on the door and yelled at security to let her in. When they didn't, she picked up a bench and rammed it into the door to try and break it down. When that didn't work, she reportedly grabbed a metal pole and hit the door with it. Officers said Hall then got her boyfriend, 47-year-old Kenneth Mankin, to help her. Police said Mankin slammed the metal pole into the door repeatedly until it gave way.

While security was dealing with this, the juvenile suspects were causing chaos inside the office. Police said they screamed, swore, knocked over a desk, threw items and jumped on top of furniture. Once Spokane Police officers arrived, everything got under control. Two of the juveniles were booked on robbery charges. The other three were charged with misdemeanor theft. Hall was charged with disorderly conduct, malicious mischief and domestic violence - assault for hitting Mankin. Mankin fled the scene and police plan to charge him with malicious mischief. kxly.com

Armed Forces LP

Kaiserslautern, Germany: Army and Air Force Exchange: Shoplifting traditionally increases during holiday season, along with arrests
The holiday season can bring out the best...and worst in people. Unfortunately, Jeffrey Gunn, Army and Air Force Exchange Service Loss Prevention Manager for the Kaiserslautern Military Community sees the bad decisions made by some people up close. More than 20 screens fill a small room where Gunn and his loss prevention employees watch for shoplifters in the AAFES stores across the KMC. army.mil

Hot Springs, AR: Shoplifter who allegedly ran over Harp's Food Store employee arrested; suffered only minor injuries

Bismarck, ND: Police charge man in connection to $300,000 Walmart Arson/ Fire

Chicago, IL: Palatine man who drove through Woodfield mall now faces unrelated Arson charges

Louisville, KY: Seng Jewelers hit with two new lawsuits for not returning customers jewelry, lien and tax issues

Alexandria, VA: Early morning Armed Robbery at Safeway

Cleveland, OH: Massive safe containing $3,000 stolen from Cuyahoga County Justice Center cafeteria



Logan, UT: Woman sentenced to Probation for role in felony thefts, high-speed chase
It's alleged Franklin drove the car into the loss-prevention employee, who was carried on the hood of the vehicle for at least 30 feet, and then proceeded to lead police on a high-speed chase through Sardine Canyon. Willmore said, as per an amended report from Adult Probation and Parole, Montano did not cause injury to the loss-prevention employee. cachevalleydaily.com



Belk - The Villages, FL - Robbery/ Assault on LP
C-Store - Fitchburg, WI - Robbery / Assault
C-Store - Caddo Parish, LA - Armed Robbery
C-Store - College Station, TX - Armed Robbery
C-Store - Prince Edward County, VA - Armed Robbery
C-Store - Collinsville, IL - Armed Robbery
C-Store - Lancaster, PA - Armed Robbery
C-Store - Akron, OH - Armed Robbery
C-Store - Cherokee County, KS - Armed Robbery
C-Store - Bradford, TN - Armed Robbery
C-Store - Tilton, NH - Armed Robbery
C-Store - San Antonio, TX - Armed Robbery
Cellphone - Minneapolis, MN - Armed Robbery
Cellphone - Wilmington, DE - Armed Robbery
Dollar General - Beach Bottom Township, PA - Armed Robbery
Dollar General - York County, PA - Armed Robbery
Family Dollar - Detroit, MI - Burglary
Gas Station - Shasta Lake, CA - Armed Robbery
Gas Station - Deerfield, IL - Robbery
Gas Station - Hurst, TX - Robbery
Grocery - Memphis, TN - Armed Robbery
Grocery - Alexandria, VA - Armed Robbery
Grocery - Lakeside, OR - Armed Robbery
Jewelry - Findlay, OH - Robbery
Jewelry - Orlando, FL - Robbery
Jewelry - Vacaville, CA - Burglary
Jewelry - Petal, MS - Burglary
Marijuana - San Diego, CA - Burglary
Restaurant- Winston-Salem, NC - Armed Robbery (Dunkin)
Restaurant - Philadelphia, PA - Armed Robbery (Dunkin)
Restaurant - Charlotte, NC - Armed Robbery
Restaurant - Columbia, MO - Armed Robbery
Restaurant - Milton-Freewater, OR - Armed Robbery
Restaurant - Waterloo, IA - Armed Robbery
Restaurant- Norfolk, VA - Burglary
Thrift - Coralville, IA - Armed Robbery
7-Eleven - Hampton, VA - Armed Robbery
7-Eleven - Woodbridge, VA - Armed Robbery



Daily Totals:
• 33 robberies
• 5 burglaries
• 0 shootings
• 0 killed

Click to enlarge map


Chris Dickman
named District Manager of Investigations for Macy's

Daniel Eduardo Martinez named Market Asset Protection Manager
for Walmart

Stuart Guest named Asset Protection Manager - ALS North
for Asda - Wal-Mart (UK)

Pete Corbett
promoted to Divisional Asset Protection Manager - Retail South for Asda (UK)

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights



Regional Asset Protection Manager
Denver, CO

The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop. Monitors, manages and audits all aspects of physical security within assigned Region to ensure alarm systems, access control and CCTV standards are operational...
Regional Asset Protection Manager (Northern California)
Emeryville, CA

The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop. Monitors, manages and audits all aspects of physical security within assigned Region to ensure alarm systems, access control and CCTV standards are operational...

Regional Asset Protection Leader
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The Regional Asset Protection Leader is responsible for driving a low shrink and safety culture in a geographical area consisting of 235 ascena retail locations and approximately $400+M in revenue within the ascena family of brands. They develop, monitor and execute programs that create awareness around shrink, safety and integrity...

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