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Kwame Acree, CFI promoted to Director of Loss Prevention
for Hermès

Kwame has been with Hermès for six and a half years. Before his promotion to Director of Loss Prevention, he served as a Regional Loss Prevention Manager for the company for more than three years. Prior to that, he served as a District Loss Prevention Manager for nearly three years. Earlier in his LP career, he spent more than seven years as an Asset Protection & Safety Manager for Gucci and a year and half as an LP Supervisor for Polo Ralph Lauren. Congratulations, Kwame!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position


ADT Commercial Purchases Critical Systems of Georgia
ADT Commercial is expanding its presence in Atlanta with the purchase of Critical Systems.

Headquartered in Marietta, Ga. and established in 2002, Critical Systems specializes in enterprise-class fire alarm, fire suppression, life safety and integrated building security solutions for high-rise properties, healthcare campuses and mission-critical data, manufacturing and distribution facilities in Atlanta and its suburbs.
Read more in today's Vendor Spotlight column below.

NPC International, Inc. Joins the Agilence Customer Community
Agilence, Inc., the leading provider of data analytics & reporting solutions to the retail and restaurant industries, today announced that NPC International, Inc. has selected the 20/20 Data Analytics Platform as their new data analytics reporting tool. NPC International is the fifth-largest restaurant unit operator in the US and will be using Agilence's technology within its 393 Wendy's locations.

"After reviewing other data analytics solutions, it became clear that Agilence's 20/20 Data Analytics Platform was the one for us," said Salvatore Miele, Director of Loss Prevention. "Agilence will give our team insights into day-to-day operations allowing us to identify real opportunities for success so we can improve our top-line growth while minimizing losses." newswire.com

FBI Releases 'Lone Offender Terrorism Report'

- FBI's 'lone wolf' report says domestic terrorists are rarely isolated
- Report examined 52 lone offender terrorist attacks from 1972 to 2015
- 33 acts of terrorism killed a total of 258 people and injured 982

The FBI said Wednesday that a study of terror attacks in the United States over the past three decades revealed that
lone offenders were seldom completely isolated and alone, further evidence that following the government's "see something, say something" advice can help prevent attacks.

While predicting lone offender terrorism is not possible, "it may be preventable with increased bystander education and awareness in recognizing concerning behavior and reporting it to authorities as soon as possible," the FBI said in releasing a report compiled by the Behavioral Threat Assessment Center of the bureau's Behavioral Analysis Unit - better known as the FBI's profilers.

Most offenders had "family, peers, or online contacts who were in a position to notice troubling behavior," the report said. "More than half of those who observed concerning behaviors made some effort to intervene or voice their concerns."

The report examined 52 lone offender terrorist attacks in the U.S. from 1972 to 2015. Thirty-three of their acts of terrorism killed a total of 258 people and injured 982. But it found
nothing to suggest a profile of a typical attacker, other than the fact that all were men.

Most were U.S. citizens, born here, single and had some college education. But more than half were not working and not in school when they carried out their attacks. nbcnews.com fbi.gov

El Paso, TX: Walmart hires off-duty officers before reopening today
Walmart has quietly hired off-duty officers at its stores in El Paso, Texas, where a gunman police say targeted Mexicans opened fire in a store in August and killed 22 people. Walmart plans Thursday to reopen the store where the attack happened and amid ongoing lawsuits over safety.
Walmart didn't have a guard in the store the day of the mass shooting.

"There was a time that Walmart hired off-duty officers and for some time prior (to) August 3rd that ceased," said El Paso police spokesman Enrique Carrillo, in an email. He declined to provide more details.

When El Paso Police Chief Greg Allen first revealed the phasing out of officers in a city council meeting, council members discussed possibly mandating that off-duty officers be hired at large stores. The idea hadn't been implemented. Instead,
Walmart quietly started hiring off-duty officers at their stores across the city, from Supercenters to "neighborhood markets," the retail giant's smaller grocery stores.

Walmart spokeswoman Delia Garcia, said in a statement that shoppers may notice additional security at the Walmart that is reopening "to help facilitate traffic flow and support other store needs."

Some victims of the attack are now suing Walmart over the lack of security, arguing that its method for evaluating security boils down to an inadequate algorithm.

It plans to post signage with its new policy discouraging customers from openly carrying guns. But it's not banning them. pbs.org

Walmart manager ready to lead reopening of store where El Paso mass shooting occurred

El Pasoans have mixed feelings about the reopening of the Cielo Vista Walmart

El Paso Walmart offers glimpse at memorial for mass shooting victims

UK: Kingston, England: Primark security guard convicted of raping and sexually assaulting teenage shoplifters
Zia Uddin, targeted his 15-year-old victims while he was working at the Kingston branch of Primark. Kingston Crown Court heard how he told four girls he caught shoplifting from the store that they would get criminal records, their parents would be informed and they would be detained for some time unless they carried out the sexual acts. The 27-year-old, who was employed by Brooknight Security, was caught out in after a complaint was made about him and police were called in. He also failed to fill out the correct incident report paperwork in shoplifting situations and asked colleagues to delete CCTV footage. Following a trial, Uddin was found guilty on Friday, November 8 of one count of rape, three counts of causing or inciting a child to engage in sexual activity and one count of engaging in sexual activity in the presence of a child. Uddin will be sentenced at Kingston Crown Court on Tuesday, November 19. newhamrecorder.co.uk

Study: Injured retail workers are out an average 24 days
When a retail worker is injured on the job, the resulting leave lasts for an average of 24 days, according to an analysis of 20,000 workers compensation claims by AmTrust Financial Services, Inc.

The report identified the most expensive injuries for retail workers: falls or slips from ladders or scaffolding, with an average payout of $21,000; strains or injury by repetitive motion, with an average payout of $14,000; and vehicular collisions, with an average payout of $13,900. The report also found that the
most hazardous retail classes to be food, hardware, drivers and automobile parts and accessories, and hair styling establishments.

"Analyzing three-years of data gave us new insights into why people in retail miss work, what kind of injuries are the worst or most expensive for employers, and how long it takes for an employee to return to work," Matt Zender, AmTrust's senior vice president, Workers' Compensation Strategy, said in a media release. "It reinforced our belief that
training - in both operations and safety - is essential in the retail sector, especially for younger workers where we tend to see more workers' compensation claims." retaildive.com


The RealReal CEO says: 'We keep changing' to fend off fakes
Mad Money's Jim Cramer Takes CEO to Task

The RealReal is overhauling its product authentication process and the operation will look vastly different come 2020, the online luxury consignment shop's CEO Julie Wainwright said.

"What we did even in August of this year doesn't look like what we do now. We have to keep iterating and we get smarter all the time," she said in a "Mad Money" interview.

Calls the former employees who CNBC interviewed - "disgruntled employees so let's focus on what we're doing today". Hey the CEO was prepped and ready to go. But Mad Money's Jim Cramer did take her to task in the interview. cnbc.com

Shoptalk makes a statement with a conference featuring only women speakers
In an industry in which male executives regularly refer to their customers using strictly feminine pronouns, it has always been striking how relatively few women have risen to positions of power within retail. Sure, there are high-profile examples of female CEOs, including at Best Buy, J.C. Penney, Kohl's, Rite Aid, Stitch Fix and Ulta Beauty, but the industry, by-and-large, continues to be male-dominated.

Those who have attended industry trade conferences over the years have encountered speaker lineups skewed heavily toward men. To be sure, strides have been made, with more women speakers sharing their expertise on a wide variety of topics. Both the National Retail Federation's Big Show and Shoptalk have featured more female speakers in recent years. The shows have also included a "Girls' Lounge" where women discussed a wide variety of topics centered around achieving success in an industry that has often failed to recognize and reward talented female contributors.

With all of the above as a backdrop, comes news from Shoptalk that its event next March in Las Vegas will feature only women speakers. retailwire.com

Study: Some Retail Execs Underestimate Impact Of Diversity, Inclusion
A new report by First Insight Inc. finds that 92 percent of senior retail executives surveyed felt that consumers would continue to buy from their company even if they created and offered a controversial and offensive product, if they pulled it from the shelves quickly and issued a public apology. In comparison, only 27 percent of consumers responded that they wouldn't mind and would continue shopping at that retailer. Further, 19 percent of consumers said they would stop shopping at that retailer or brand forever vs. the 5 percent predicted by senior retail leaders.

The study points to a
significant perception gap between senior retail executives and consumers on the impact of diversity and inclusion themes on shopping behavior. theshelbyreport.com

Attorney General Announces Launch of Project Guardian
A Nationwide Strategic Plan to Reduce Gun Violence

Project Guardian draws on the Department's earlier achievements, such as the "Triggerlock" program, and it serves as a complementary effort to the success of Project Safe Neighborhoods (PSN). In addition, the initiative emphasizes the importance of using all modern technologies available to law enforcement to promote gun crime intelligence. justice.gov

Walmart's Strategy When Wading Into Culture Wars: Offend Few
Walmart is getting out of the vaping business, but still sells cigarettes. It is working to reduce plastic packaging for the products on its shelves, but continues to use plastic grocery bags in its checkout lines. After a gunman killed 22 people at a Walmart in El Paso this summer, the retailer said it would no longer offer certain types of ammunition, but stopped short of barring customers from carrying their guns into stores.

When navigating the nation's culture wars, Walmart follows a strategy it has honed for years: Alienate as few customers as possible, and do no harm to its core business. In many cases, it appears to be working. Walmart's stance on guns, for example, drew a lot of attention but had "no discernible impact" on overall sales, according to a top executive, who spoke on the condition of anonymity to discuss internal matters. nytimes.com

12 Phrases To Help Leaders Resolve Conflict
Conflicts are an inevitable part of any workplace and a constant source of stress for many leaders. Conflict resolution is an important skill for any leader to master. Like many other challenges, conflicts can actually present opportunities for positive change. Effective conflict resolution can build deeper relationships and foster more effective communication. One of the issues many leaders face in conflict resolution is simply knowing what to say.
Here are some effective phrases to use in times of conflict:

● I sense that you're feeling emotional about this topic. Is that right?
● Let's take a breather before we think this through.
● Thank you for your candor - I appreciate your feedback.
● I recognize your efforts and hard work.
● Let's work on this problem and fix it together.
● Tell me more - I want to understand.
● Let's see what we can do to make sure it doesn't happen again.
● What can we do to change the situation?
● Yes, you're completely right.
● I wasn't aware of this - tell me more.
● I am with you on that.
● How can I support you?

Lead from within: The bottom line is that conflict will always exist, but a satisfactory resolution and positive outcomes are within your power. lollydaskal.com

Arctic Blast Spreads Shivers from Maine to Deep South

2 Time-and-Attendance Biometrics vendors named in Illinois privacy lawsuits

Judge Limits Phone Searches at U.S. Borders

SoNo Mall Construction Worker Fell to His Death Tuesday @ 2:30am

Arby's Apologizes for 'Insensitive' Sign That Said 'Only Well Behaved Children Are Welcome'

Quarterly Results

Canada Goose Q2 wholesale revenue up 22.2%, retail store and online sales up 47%

Grocery Outlet Holding Q3 comp's up 5.8%, net sales up 13.1%

Walmart Q3 U.S. comp's up 3.2%, U.S. eCommerce up 41%, total revenue up 2.5%
   Sam's Club Q3 comp's up 0.6%, eCommerce up 32%,
   Walmart International net sales up 1.3%

Canada's Loblaw Companies retail comp's up 2.2%, revenue up 2.3%
   Food retail (Loblaw) comp's up 0.1%
   Drug retail (Shoppers Drug Mart) up 4.1%

Dillard's Q3 comp's flat, net sales down 2.2%

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ADT Commercial Purchases Critical Systems of Georgia

ADT Commercial is expanding its presence in Atlanta with the purchase of Critical Systems.

About Critical Systems: Headquartered in Marietta, Ga. and established in 2002, Critical Systems specializes in enterprise-class fire alarm, fire suppression, life safety and integrated building security solutions for high-rise properties, healthcare campuses and mission-critical data, manufacturing and distribution facilities in Atlanta and its suburbs.

"Critical Systems brings the power of nearly two decades of experience integrating sophisticated fire, life safety and security systems to help protect some of Atlanta's most high-risk commercial facilities and will be instrumental in helping drive our commercial growth platform across the Southeast," said executive vice president, ADT Commercial, Dan Bresingham.

"The addition of Critical Systems to our team deepens the range of services we can offer customers in Atlanta and the region whether providing fail-safe emergency communications systems in high-rise buildings or special hazard fire suppression at data centers, Critical Systems has the distinctive and specialized skills and service mindset to deliver peace of mind to commercial customers," said senior vice president field operations, ADT Commercial, Michael McWilliams.

President of Critical Systems Bill Van Loan is enthusiastic about the additional resources and reach that aligning with ADT Commercial can provide to customers.

"Combining the professionalism and know-how of our well-trained technicians with the backing of ADT Commercial reinforces our commitment to customers especially for large, complex systems or multi-site projects," Van Loan said.





"Worst Year on Record" For Breaches & Records
5,183 Breaches - 7.9 Billion Records Exposed in 2019 Already

Today, we released our Q3 2019 Data Breach QuickView Report and continuing off Q1 and Mid-Year expectations, breach activity in 2019 is on track to being "the worst year on record".

Within the first nine months of 2019 there have been 5,183 breaches reported with 7.9 billion records exposed, and we are on track to reach 8.5 billion. Compared to the mid-year of 2018, the total number of breaches was up 33.3% and the total number of records exposed more than doubled, up 112%.

Just six breaches accounted for 3.1 billion records exposed between July 1st and September 30th.

The Q3 2019 Data Breach QuickView Report covers the data breaches reported between January 1st and September 30th, 2019. Key findings state that by NAICS economic sector, medical services, retailers and public entities experienced the most breaches, but when all business related sectors are combined, general business remains the most breached organization type. Looking further into data breach landscape, hacking remains the top breach type for number of incidents while Web has exposed the most records this year. riskbasedsecurity.com

Survey Finds Nearly 3 in 4 Retailers Have Been Attacked by Cybercriminals
Biggest Challenges: Lack of Personnel - Budget - Knowledge

The online threats facing retailers are becoming more complex and threatening, new research from the Ponemon Institute finds. The 2019 Global State of Cybersecurity in Small and Medium-Sized Businesses measured responses from over 2,000 IT and IT security professionals around the world, 239 of which were from the retail industry. Some top-line findings include:

● 61% of retailers experienced a cyberattack within the past year, with 72% being attacked in their organization's lifetime.

● 50% of retailers reported having no response plan for a data breach, 11% higher than the all-industry average.

● The average attack involving the loss of customer or employee data results in 7,772 individual records lost or stolen, with an average cost of $1.9 million from the disruption of normal operations.

When asked what factors are contributing to these attacks, budget was a top concern for retailers. Only one in three believes they have adequate budget to achieve strong IT security, while over half do not. However, 93% of retailers spend less than 20% of their overall IT budget on security, with an average spend of 11.5%. Insufficient personnel (91%), insufficient budget (51%) and no understanding of how to protect themselves from cyberattacks (40%) were the most commonly cited challenges preventing fully effective security posture. prnewswire.com

3 Reasons You Should Be Offering Cloud-Based Access Control
Johnson Controls Martin Renkis, GM Cloud Solutions
Cloud-based access control can make life easier for both the security integrator and the end user, as well as open up new markets and opportunities to integrators.

To understand how cloud-based access control can help boost your business, you first have to define what it is - and what it isn't. While cloud-based "as-a-service" business models are beginning to proliferate across the security industry, when it comes to access control, the terms "hosted" and "managed" seem to be more common; and while these can be cloud-based, they are not necessarily the same thing as cloud-based Access Control as a Service.

"Everybody is used to the term "VSaaS" [for video as a service], but you don't see ACaaS as much," says Martin Renkis, general manager, cloud solutions, global security products, Johnson Controls, Milwaukee. "There is a big difference between ACaaS and hosted or managed access ... Hosted or managed access control could be the same as taking your current system you have in your building that is residing on a server, unplugging it, walking it down the street to a data center and plugging it in ... All you are doing is moving the hardware off-site."

"What I call a cloud solution is unlimited in scale and I can instantly add or delete services on-demand. That is the number one differentiator between a true cloud-play and a hosted/managed play. True cloud is dynamically scalable."

1 It Saves the Integrator Time & Money
2 It Makes Customers Happier
3 It Creates RMR & Opens New Business Opportunities

Renkis takes it even further. "I would posit that cloud-based solutions are significantly more secure than on-premise solutions. The amount of investment that Johnson Controls makes in cyber security - along with our partners like Microsoft, Google and Amazon - is significantly more than any single company is going to be doing on its own.

Many experts agree that cloud technology is at least as secure, if not more secure than the typical on-premises solution.

While both types need to be cyber-secured equally, there is one advantage to cloud architecture, Stamatelos says. "With access control in the cloud, any time we have an upgrade we simply push it to the customer so they are always up-to-date."

Every platform will say they are secure, but what backs that claim? Look for organizations with experience and resources that invest significantly in cyber security annually. Consider asking how much they spend on cyber security and data privacy every year, as well as if they have a designated cyber team and how large that team is. You and your customer's business can be dramatically affected by a cyber attack or a data privacy leak. It's important to learn more and challenge your cloud partner to support you.

- Contributed by Martin Renkis, general manager, Cloud Solutions, Global Security Products, Johnson Controls sdmmag.com

This unusual new ransomware is going after servers
An unconventional form of ransomware is being deployed in targeted attacks against enterprise servers - and it appears to have links to some of the most notorious cyber-criminal groups around.

The previously undetected server-encrypting malware has been detailed in research by cybersecurity analysts at Intezer and IBM X-Force, who've named it PureLocker because it's written in the PureBasic programming language.

It's unusual for ransomware to be written in PureBasic, but it provides benefits to attackers because sometimes security vendors struggle to generate reliable detection signatures for malicious software written in this language. PureBasic is also transferable between Windows, Linux, and OS-X, meaning attackers can more easily target different platforms. zdnet.com

Microsoft Will Apply California's Privacy Law Nationwide
Company's Move Could Influence Other Technology Companies

New Ransomware-as-a-Service Offered at Deep Discount: Report



These 2 States Are Sabotaging Their Respective Marijuana Industries
There are two states that are sabotaging their respective cannabis industries due to their slow rollout of physical dispensaries.

High tax rates are definitely one problem in California. With the addition of an excise tax and wholesale tax, atop California's already robust state and local tax, the aggregate tax on legal marijuana can reach as much as 45%. This makes it very difficult for legal cannabis to compete with the black market on pricing. But an arguably bigger problem for California is that it has so few open dispensaries throughout the state, and in key markets.

Illinois' restrictive retail licensing approach that's designed to deter business monopolies and oligopolies may actually incentivize consumers to shop in the illicit market. Illinois has capped the number of retail locations that can be opened by a single company at 10, once the green flag waves on recreational sales. That means a maximum of 110 retailers can sell recreational pot on Jan. 1, 2020. Even with regulators expected to award 75 new retail licenses by May 1, 2020, we're only talking about a maximum of 185 licenses in the state by the end of 2020. The cannabis legislation passed by Illinois in June stipulates that the state cannot have more than 500 open dispensaries. In short, the state doesn't even have a chance to reach four open dispensaries per 100,000 residents. fool.com

Turning Over A New Leaf: The Push To Nix Old Pot Convictions
New York state, for instance, said it will automatically expunge convictions for possession of 25 grams or less of marijuana as part of a decriminalization bill signed by the governor in July. But opposition and inertia have stymied similar measures in a number of other jurisdictions, with critics saying avenues for expunging old convictions already exist and the new laws only serve to let people off the hook for activity that was illegal at the time.

Since 2012, 11 states and the District of Columbia have legalized the recreational use of cannabis, according to the Marijuana Policy Project, while another 15 have decriminalized it, usually meaning possession of small amounts is treated as a violation of the law subject only to a fine rather than time in prison.

But while arrests have fallen in some places, that's little help to the many people convicted of marijuana-related crimes in years past. Over the past four years, at least 15 states have enacted laws providing for the expungement of those convictions, according to the National Conference of State Legislatures. law360.com

California's Mandated Track and Trace System: Is it Helpful or Harmful?
The California Cannabis Track-and-Trace (CCTT) system, which became operational for businesses with full annual licenses in January 2019, is a major milestone to further legitimize our industry. However, the newly mandated regulations have done more to hinder the legal marketplace than boost it. Convoluted daily logistics, lack of complete accountability, as well as the limited availability of the required unique identifying tags are just a few examples of CCTT's bureaucratic red tape. This has caused companies to incur extra costs and delays in introducing their products to shelves.

It is essential to have a streamlined process for states to record the inventory and movement of cannabis products through the commercial supply chain for safety and quality control, as well as so we can be privy to supply, distribution and demand data that can help licensed companies compete with the illicit market. But there needs to be changes and updates to address the issues plaguing California's Metrc-powered system. cannabusinessexecutive.com

Amazon fired me for failing drug test even though I'm a medical marijuana patient, N.J. man's lawsuit says
The man, who is only identified in court documents as D.J.C, charges that his civil rights were violated under the Americans with Disabilities Act when he was terminated from the Amazon warehouse on Route 27 in Edison. His lawsuit says he was prescribed medical marijuana after being diagnosed with anxiety and a panic disorder.

The lawsuit said the man was "deprived of his salary, benefits, financial security, loss of enjoyment of work, suffered and continues to suffer compensatory and pecuniary damages and losses, emotional distress, anxiety, sleeplessness, humiliation, embarrassment, nervous anguish, mental and emotional upset, and has had his civil rights violated." nj.com

Cannabis Trade Federation Statement Regarding the CDC's Breakthrough in the Investigation into Vaping-related Lung Illnesses

Cannabis Dispensary Compliance Director job for Green room - based in Chicago, IL






Building a Worldwide LP Program for 14,000 locations
in 90 Countries

Van Carney, National Director of Safety & Loss Prevention, Domino's


With 14,000 locations worldwide, 5,700 domestically, and over 400 corporate locations in the U.S., Van Carney, National Director of Safety and Loss Prevention, has built a successful LP program at Domino's over the last 21 years that has led his industry and kept hundreds of people safe when making home deliveries. From robbery prevention and internal theft to delivery safety and defensive driving training, learn how Domino's LP is leading the way. Also, learn what RLPSA can offer food and restaurant retailers.

Episode Sponsored By


Amber Calls Out Joe's Oreo Habit

Co-MCs Joe LaRocca and Amber Bradley get a bit off topic in this fun LPNN Quick Take. Warning: This video might make you hungry.




Not Stopping Counterfeits & Gray-Market Goods Has a Price
Has Big Fashion Had Enough? Nike Takes a Stand
'Nike to Stop Selling Directly to Amazon'

The sneaker giant agreed in 2017 to sell products to Amazon in exchange for stricter policing of counterfeits and restrictions on unsanctioned sales. It was part of Amazon's effort to court big fashion brands to sell their products through its website.

Nike officials were disappointed the deal with Amazon didn't eliminate counterfeits and give the brand more control over gray-market goods that account for many of the Amazon listings, these people said.

While rivals such as Adidas AG and Under Armour Inc. sell directly to Amazon, many big fashion brands have resisted. A few have reversed course. The owner of Birkenstock pulled its products in 2016, saying Amazon wasn't doing enough to police the gray market and counterfeit sellers.

Amazon has made the process to list products so simple that counterfeiters have been exploiting the marketplace.

Amazon said it invested more than $400 million last year to police its website. The company said in 2018 it stopped more than 1 million suspected bad actors from opening seller accounts and blocked more than 3 billion suspected bad listings before they were published to the site. wsj.com

Manager, Corporate Security Operations For Netflix in Los Angeles
The Manager, Corporate Security Operations will lead a high impact corporate security operations team focused on protecting Netflix personnel, corporate sites and assets worldwide. This position will be based in Hollywood, CA and reports to Netflix's Director, Corporate Safety & Security. indeed.com

Facebook Pulls 1.7B Fake Accounts

Inside Walmart's Corporate Culture Clash Over E-Commerce

Walmart Partners With Apple to Allow Voice Orders Through Siri




Exchanged Over 10,000 Counterfeits
For the Real Thing at Apple Stores & Shipped Them Back to China
'Fourteen Indicted in $6 Million Counterfeit iPhones Scheme; Biggest Fraud of its Kind in Southern District'
During a coordinated takedown that began early this morning, investigators executed 11 search warrants - including at two businesses plus several homes and vehicles located in Mira Mesa and Mission Hills - and seized an estimated $250,000 in cash plus 90 iPhones which are being evaluated to determine authenticity. As of today at noon, 11 of 14 defendants are in federal custody. Three are fugitives, including Xiamon Zhong, who is believed to be in China; Charley Hsu of San Diego; and Hyo Weon Yang of San Francisco.

According to the indictment, the organization - led by three brothers - imported more than 10,000 counterfeit iPhones and iPads from China, exchanged them for the real thing at Apple stores throughout the United States and Canada, and then shipped the authentic devices back to China and other foreign countries to sell at a premium.

Apple conservatively estimates that the loss associated with the counterfeit items that were fraudulently exchanged at Apple Stores for genuine Apple productss exceeds $6.1 million.

The Liao brothers - alleged ringleaders Zhiwei, Zhimin and Zhiting - were arrested by FBI agents this morning along with their wives. The brothers are naturalized U.S. citizens born in China. Other defendants include mostly U.S. citizens, mostly naturalized, from China, Vietnam and Russia. justice.gov

San Diego, CA: Former Navy Warehouse Manager Pleads Guilty to Stealing Over $2.5 Million in Goods from the U.S. Navy & Reselling Online
Herbert Gutierrez, former warehouse manager at the U.S. Navy Military Sealift Command Warehouse in San Diego, pleaded guilty today to stealing more than $2.5 million worth of goods from the Navy warehouse where he worked at the time. According to his plea agreement, Gutierrez stole the items over a nine-month period, from July 2018 to April 2019. He advertised items from the warehouse for sale online, including through such websites as eBay, and then allowed private individuals into the Military Sealift Command (MSC) warehouse yard during work hours and after hours to take the government property, load it onto trucks, and haul it away. For example, in February 2019, Gutierrez allowed a utility truck and a tractor-trailer to enter the MSC warehouse after hours - and when they left, the vehicle contained over $1 million in stolen copper nickel tubing. Gutierrez could face up to 10 years in prison and a $250,000 fine, according to the U.S. Attorney's Office. nbcsandiego.com

Metro Denver Man Pleads Guilty To Gun Store Thefts And Carjacking
Defendant part of violent "smash and grab" organization

Jonathan Estrada, a/k/a Hight, age 20, of Denver pled guilty yesterday to thefts of firearms from federal firearms licensees and carjacking. Estrada was part of a violent "smash and grab" organization that stole vehicles and burglarized federal firearms licensees (FFLs).

September 19, 2017, Estrada and another individual burglarized the Reloader's Corner, an FFL in Arvada, Colorado. Seventeen firearms were stolen. On January 18, 2018, Estrada and five others burglarized Murdoch's Ranch and Home Supply, an FFL in Littleton. They stole thirteen AR-15 style firearms. justice.gov

Fargo, ND: 'Shoplifting boosters' take $7k of clothes from West Acres, Target

St Charles County, MO: Man arrested for $2,400 Target store theft/ assault was already on probation for other crimes

Concord, NC: Woman stole more than $1,800 of merchandise from Victoria Secret in Concord Mills Mall

Olympia, WA: 3 men arrested for stealing $800 in merchandise from JCPenney at Capital Mall


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Shootings & Deaths

Dallas, TX: CVS Guard Found Guilty of Murder After Killing Shoplifter; sentenced to 6 years in prison
A loss-prevention staffer at a Dallas CVS Pharmacy was found guilty of murder after he shot and killed a person suspected of shoplifting. Julio Ruvalcaba was arrested in July 2017 for shooting 31-year-old Christopher Geddes. Surveillance video showed Geddes shoplifting from a CVS on South Buckner Boulevard before running to a Toyota Camry in the parking lot. The footage also shows Ruvalcaba leaving the store and getting into a Chevy Camaro a few minutes later. Witnesses reported seeing the Camaro chasing the Camry on the freeway. The Camry crashed into a sign at the Elam Road exit ramp and spun out, a witness told authorities.

Ruvalcaba followed the Camry to the intersection, where Geddes got out of the Camry and approached the Camaro, police say. Ruvalcaba then shot Geddes in the upper torso before driving east on Elam Road, according to an arrest affidavit. When officers arrived at the scene, they found Geddes lying on the curb on the C.F. Hawn Freeway service road and Elam Road, police said. Ruvalcaba was taken into custody and interviewed at Dallas police headquarters. He invoked his right to remain silent, and remained in the Dallas County Jail until his trial. On Nov. 8, a jury found Ruvalcaba guilty of murder and sentenced him to six years in prison. The jury did not assess a fine. nbcdfw.com

Lakewood, WA: Accomplice in C-Store murder arrested; stabbing suspect at large
Lakewood police say they identified two suspects in the murder and robbery of a convenience store owner. In Choe, the 59-year-old owner of the McChord Mart, was stabbed to death during a robbery on the night of Oct. 14. Police said the suspect that went into the store was identified as 24-year-old Marcus L. Williams. The suspect that drove the getaway car was identified as 20-year-old Bonifacio Alvarez Reynolds. Lakewood police said a plan was put together to arrest Williams when he checked in with his probation officer Tuesday morning and then arrest Reynolds shortly after. Neither man showed up for the appointment, and officers asked for the public's help finding the suspects, who they said could be armed. Shortly before 4 p.m. Tuesday, police said Reynolds turned himself in and that investigators also have the car they think was used in the crime. Williams was still at large, police said late Tuesday.  kiro7.com

Lithia Springs, FL: Man shot and killed Tuesday outside C-Store
One person was apparently shot and killed Tuesday morning at Pete's Convenience Store in Lithia Springs. A body could be seen Tuesday around noon next to a red delivery truck in the parking lot of the convenience store. douglascountysentinel.com

Honolulu, HI: Police fatally shoot man suspected in violent carjackings, 'smash-and-grab' robberies
Five Honolulu Police Department plainclothes officers fired about 20 rounds in all, killing a 30-year-old man who was wanted in a rash of armed robberies and possible carjackings, police Chief Susan Ballard said today. Michael Kahalehoe died at the scene. He had a handgun in his waist band, Ballard said. His suspected accomplice, Melvin Spillner, 24, tried to run away but was captured and later treated for minor injuries, Ballard said. Kahalehoe and Spillner are "possible suspects" in a rash of recent carjacking and "they are definitely the suspects in multiple armed robberies that have been occurring on this island since Nov. 3." staradvertiser.com

Robberies, Incidents & Thefts

King County, WA: ATF Violent Crimes Task Force Recover Drugs, Guns, Body Armor During Arrest
King County, WA: On Wednesday, November 6, 2019, the ATF Violent Crimes Task Force (which includes King County Sheriff's Office) arrested a 39-year-old man, a multi-time convicted felon, who is suspected of illegally selling stolen firearms taken in a burglary of a Tacoma gun store in August. 24 handguns were stolen in the burglary, one of which was found in a search of the Covington residence where the arrest took place. In addition to that pistol, 13 other weapons were seized - including assault-style rifles and pistols. newsmaven.io

Seattle, WA: Teen arrested in connection with Lake City Fred Meyer fire
Seattle police say they have arrested a 17-year-old boy in connection with last month's arson at a Fred Meyer in the Lake City neighborhood. The teen was arrested Monday afternoon. Investigators said they believe the teen is the same person who allegedly set fires in the past few months inside a University District pharmacy, Green Lake grocery store and an office in SoDo. The teen was booked him into the Youth Services Center. On Oct. 22, investigators said a fire was intentionally set at the Fred Meyer on Lake City Way Northeast. The store had burn damage inside, most of it in the toy section. Several employees said someone set one or several stuffed animals on fire, and it spread from there. The Seattle Fire Department estimates damage costs at about $25,000. kiro7.com

Grand Rapids, MI: Man charged in multiple Smash & Grab Jewelry store robberies in Michigan and Indiana

Federal Way, WA: 7-Eleven robbed at gunpoint for 4th time in one month

Redding, CA: Rite Aid Pharmacy on East Cypress robbed for the 4th time this year

UK: London, England: Burglars steals $385,000 of Gold from Jewelry Store




AT&T - Carmel, IN - Burglary
C-Store - Raleigh, NC - Armed Robbery
C-Store - New Castle, PA - Armed Robbery
C-Store - Marshall County, WV - Burglary
C-Store - Somersworth, NH - Armed Robbery
C-Store - Erie, PA - Armed Robbery
Gas Station - Forest Park, GA - Burglary
Grocery - Penasco, NM - Armed Robbery
Grocery - Rockford, IL - Armed Robbery
Jewelry - Washington, PA- Armed Robbery
Jewelry - Mebane, NC - Armed Robbery
Jewelry - Boardman, OH - Armed Robbery
O'Reilly Auto - Warner Robins, GA - Armed Robbery
Sprint - Wheaton, IL - Armed Robbery
Pharmacy - Lexington, KY - Armed Robbery
Pharmacy - Columbiana County, OH - Armed Robbery
Restaurant - Memphis, TN - Robbery (Starbucks)
Restaurant - San Francisco, CA - Burglary
Rite Aid - Redding, CA - Robbery
Target - St Charles County, MO - Robbery/ Assault
Verizon - Roselle, IL - Burglary


Daily Totals:
• 16 robberies
• 5 burglaries
• 0 shootings
• 0 killed


Click to enlarge map


Jeff Turk named Area Asset Protection Protection Leader for
Big Lots Stores

Tommy Milligan named District Loss Prevention Investigator for
The TJX Companies

Carlos Vidot named Regional Loss Prevention Manager for Amazon

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


Regional Loss Prevention Manager
Greater Toronto Area, Canada

Become the Newest Member of the VF Family. As the Regional Loss Prevention Manager, you will have the critical function to support an entire region of stores and serve as the subject matter expert in loss mitigation. You will have the great responsibility to own and oversee all matters and investigations of internal and external theft...

Senior ORC Investigator
Boca Raton, FL

The Senior Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our customers. The Senior Investigator is responsible for assisting with implementing a strategy to combat organized retail crime and external theft across the TJMaxx and Marshalls brands...

Loss Prevention Investigator
Seattle, WA

The Loss Prevention Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our internal and external customers. With a focus on internal cases, the Investigator takes complex investigations head-on through establishing solid partnerships with store and LP leadership...

Loss Prevention Investigator
San Jose, CA

The Loss Prevention Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our internal and external customers. With a focus on internal cases, the Investigator takes complex investigations head-on through establishing solid partnerships with store and LP leadership...
Area LP Manager
San Jose or Fresno, CA

The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset protection programs for two (2) to four (4) Districts which contain approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is responsible to assess store procedures, promote awareness and methods to prevent, protect and control losses...

Area LP Manager
Sacramento, CA

The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset protection programs for two (2) to four (4) Districts which contain approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is responsible to assess store procedures, promote awareness and methods to prevent, protect and control losses...

Regional Asset Protection Manager (North East)
Boston, MA

The successful candidate will be responsible for the management of the Asset Protection function in their assigned area. Guide the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...
Area Loss Prevention Manager
Charlotte, NC

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...
Area Loss Prevention Manager
Seattle, Portland or Salt Lake City

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...
Area Loss Prevention Manager
Calabasas, CA

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Loss Prevention Operations Specialist
Tucscon, AZ
The Loss Prevention Specialist will oversee the Burglar/Fire Alarm and overall Physical Security function for stores including CCTV for all new stores, renovations, acquisitions, closing, existing stores and warehouses. In addition, this position supports the security/property control component for the Corporate Headquarters main campus...

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Managing your career upwards requires a vision of where you want to go and how you're going to get there. Other than personal performance, one of the primary factors is who you know and how you develop those relationships. Everything you read talks about managing relationships around you in your current role, but the real key is the relationships you have outside your role or your company and not just in the LP community but with successful operators outside your current scope. If you expect to truly excel in your career, you've got to expand your contacts and develop them as you would the operator beside you. Obviously, this can be difficult and slow to progress. But give it some thought for the new year and set some goals of meeting new executives and expanding your circle. Because one person, one contact, can make a difference and you never know who that might be.

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