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Debbie Maples named VP Global Loss Prevention & Corporate Security for
Williams-Sonoma, Inc.
Prior to being named VP Global Loss Prevention & Corporate Security for
Williams-Sonoma, Debbie spent more than two decades with Gap Inc,
starting there as Director of Loss Prevention for Banana Republic for
more than two years, then serving as Sr. Director - LP Investigations &
Training for over a year, and most recently she spent 18 years as VP
Global Loss Prevention & Corporate Security. Before Gap, she was with
Macy's West for over four years as Director of Security Operations and
other roles in the retail/LP industry. Congratulations, Debbie!
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Corey Damron named
Safety Manager for Domino's
Prior to joining Domino's, Corey held a position as a Health,
Environmental and Safety Professional at Marathon Petroleum Company for
nearly three years. Before that, he spent two years at Speedway LLC as
an Environmental Compliance Specialist. Earlier, he held another
position at Marathon as Environmental Compliance Co-op. He earned his
Bachelor of Science in Environment and Natural Resources from The Ohio
State University. Congratulations, Corey! |
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See All the Executives 'Moving Up' Here |
Submit Your New Corporate Hires/Promotions or New Position |
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Sensormatic Solutions seamlessly combines the power of a cloud-based analytics
platform with exacqVision VMS for smart loss prevention
 Johnson
Controls today announced that
Sensormatic Solutions,
its leading global retail solutions portfolio, offers a powerful combination of
cloud-based Shrink Management as a Service (SMaaS) and exacqVision VMS software
to help retailers take loss prevention to the next level. Retailers can now
conveniently access video clips associated to Electronic Article Surveillance (EAS)
alarm events directly from the SMaaS user interface. This seamless integration
allows users to quickly view video of EAS alarm events in one single dashboard,
improving efficiency and saving time. Users will also benefit from having 24/7
remote monitoring of the health status of their video devices through the
Sensormatic network of Remote Diagnostic Centers (RDCs).
Read more in today's Vendor Spotlight below.
Video Recap: Profitect P.A.C.T. User Group 2019
Amber Bradley, owner of the Calibration Group, went on-location to cover
Profitect's
P.A.C.T. User Conference in Orlando, Florida. This was Profitect's sixth
annual Prescriptive Analytics Collaborative Training event.
Check out why retailers attend this event and see what it's all about!
Spotlight on California Prop 47
& Its Impact
National News Coverage on Fox News
Prop 47 Has "Given Free Rein to ORC Gangs"
It's Been Called "One of California's Biggest Plunders" - Prop 47 - Monday
Morning on Fox
 New
Shoplifting & ORC has 'Dramatically Increased' in California since Prop 47 Five
Yrs Ago
Rachel Michelin, President California Retailers Association, appeared on Fox
news broadcast Monday morning talking about how ORC is impacting retailers as a
direct result of Prop 47 and the higher felony threshold.
She also mentioned the effort to reduce the felony threshold back down to the
$450 level with a ballot initiative November 2020 and the $5M budget line the
governor just added for task forces for public safety to help with this problem.
foxnews.com
California's Prop 47 leads to rise in shoplifting, thefts, criminal activity
across state
SAN FRANCISCO - In a lighted garage on one of San Francisco's busiest streets, a
young man in baggy trousers and messy brown hair pulled down his pants. He had
been hiding two pairs of stolen jeans with the tags still on them. He handed
them to another man waiting nearby, took some money, pulled up his pants and
headed back into another store on Market Street - home to the city's high-end
designers and big-chain retail shops.
The incident wasn't a one-off. These brazen acts of petty theft and
shoplifting are a dangerous and all-too-common consequence of Proposition 47,
a referendum passed five years ago that critics say effectively gives
shoplifters and addicts the green light to commit crimes as long as the
merchandise they steal or the drugs they take are less than $950 in value. The
decision to downgrade theft of property valued below the arbitrary figure from
felony to misdemeanor, together with selective enforcement that focuses
on more "serious" crimes, has resulted in thieves knowing they can brazenly
shoplift and merchants knowing the police will not respond to their complaints,
say critics.
Over in the City by the Bay's famous
Tenderloin
district, Cassie, a 21-year-old mother of two and a former heroin
junkie, told Fox News that when times were tough, she too has stolen from
stores.
"If my babies need diapers or formula, who is going to get that for me? No one.
I have to do it," she said. "They ain't out here arresting people for
(shoplifting) and everyone knows it."
Proposition 47 is seen by critics as one of
California's biggest blunders. Supported by the state Democratic
Party and championed by the American Civil Liberties Union, the referendum was
passed by a wide margin in 2014. The idea behind it was to reduce certain
non-violent felonies to misdemeanors in order to free up resources for cops
and prosecutors to focus on violent offenders.
A Must Read! Best article detailing the
consequences that we've ever seen and capturing the overall attitude of the
thieves themselves.
McD's former CEO resigns from Walmart's board
The New Dynamic in this #MeToo Era
 Steve
Easterbrook resigned from Walmart's board a day after announcing his exit
from McDonald's.
Easterbrook informed Walmart (WMT) on Monday that he was stepping down from its
board of directors effective immediately, according to a regulatory filing. The
departure follows his dismissal as CEO of the fast food chain for having
a consensual relationship with a McDonald's employee.
Easterbrook
joined Walmart's board of directors in 2018. He sat on committees that
focused on management development and finance.
cnn.com
Buffalo Wild Wings asked group to move
Customer didn't 'want black people sitting near him'
The staff has been fired
But the family and their party, a mostly African American group of parents and
young kids celebrating a birthday, say they faced discrimination head-on instead
when staff at a Buffalo Wild Wings repeatedly ordered them to leave their table
- all because another customer did not want to sit next to black people.
Now, the incident has gone viral, the staff has been fired, and the restaurant
chain is facing backlash after yet another troubling example of public
discrimination captured online.
washingtonpost.com
Fighting Counterfeits Leads to Industry First & A Host of Other Benefits
Ralph Lauren Corporation Unveils Digital Product Identities to Tens of Millions
of Products
November 1, 2019 (New York) - Ralph Lauren Corporation (NYSE: RL) announces the
launch of Digital Product Identities (IDs) for tens of millions of Ralph Lauren
products, starting with the Polo brand, as it continues to deliver on its
strategic priority to Lead with Digital. Ralph Lauren's Digital Product
IDs give consumers the reassurance of authenticity paired with a connected
product experience. By scanning the Digital Product ID on the product label
with a smartphone, consumers can confirm whether their purchase is
authentically Ralph Lauren, learn about the product detail and receive styling
tips and recommendations. Equally, the technology provides insight into the
supply chain that helps drive efficiency around orders and inventory. Ralph
Lauren Corporation (RLC) is the first global retail brand to apply this
technology at this scale and in unprecedented ways.
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"The launch of Digital Product IDs demonstrates how we continue to use
technology to deliver more for our consumers and ensure the integrity of our
products throughout their lifecycle," says David Lauren, Chief Innovation
Officer. "The application of this technology means every Polo product will be
'born-digital' which represents a new milestone in data intelligence innovation
in our sector."
In addition to authentication, creating unique digital identities for each
product enables a variety of applications that personalize the consumer
shopping experience and create efficiencies across supply chain management.
These include increased connectivity for consumers who can scan the QR code to
receive additional product details and styling recommendations. Across
the supply chain, Digital Product IDs enable real-time visibility to track
product from the point of manufacture and improve inventory management.
Brands and second-hand retailers alike have been attempting to combat
counterfeit merchandise with the help of technology. Ebay, LVMH and Goodwill
have tapped into blockchain, artificial intelligence and other technologies to
fight fraudsters. Per the company's press release, the technology allows
consumers to authenticate their goods at a time when fake merchandise is
entering the market.
retaildive.com
ralphlauren.com
Political Discord Is Disrupting the Workplace
Research: Almost half of U.S. workers have argued about politics while at work
Republican, Democrat and independent employees have something in common in these
partisan times: nearly half have had a disagreement in the workplace over
politics, according to new research released today by the Society for Human
Resource Management (SHRM).
The "Politics at Work" survey, fielded Oct. 7-14, suggests many workers are
involved in political discussions in the workplace, and those discussions are
leading to conflicts:
• 56 percent of American employees
say politics, and the discussion of political issues, has become more common in
the last four years.
• 42 percent have personally
experienced political disagreements in the workplace.
• 34 percent say their workplace is
not inclusive of differing political perspectives.
• 12 percent have personally
experienced political affiliation bias.
"One year out from the 2020 election, and we should expect to see political
disagreements increase even further in the coming months," said SHRM
President and CEO Johnny C. Taylor, Jr., SHRM-SCP. "Companies can't, and
shouldn't, try to quash these conversations because-contrary to popular
belief-they're already happening. But what they can do is create inclusive
cultures of civility where difference isn't a disruption."
Companies have been responding to the increasing division and disruption since
the
presidential campaigns of 2016. Three years ago, 52 percent of employers
reported more politically volatile conversations at work than during previous
political campaigns.
Workplace law attorneys advise promoting political discussion,
as long as it is civil. While freedom of speech is guaranteed by the U.S.
Constitution,
employers can put guidelines on how employees express themselves in the
workplace. Workers are free to talk about working conditions and labor
relations matters, but most employers can limit discussions about politics.
State laws in California forbid discriminating against employees based on their
political affiliation.
In research released earlier this year, SHRM found that
toxic workplace cultures are costing employers billions in turnover. Nearly
one in five Americans have quit a job in the past five years due to toxic
workplace culture.
Employers can create civil and tolerant cultures where employees can
learn to work with the people they disagree with, Taylor said, speaking at
SHRM's recent Inclusion 2019 event.
"Companies need to be proactive, not reactive. We're talking about hot button
issues that fire people up, so it's important to put up 'guard rails' when
facilitating constructive, inclusive environments where employees can disagree
without being disagreeable," Taylor said.
shrm.org
Shoppers crave the convenience of cashierless tech
Backers say cashierless checkout improves customer experience & brand perception
In a world of busy schedules, endless retail options and new technologies
designed to make everything more convenient, today's consumers have far less
patience for lines than they did in the past.
While retailers offer online ordering, in-store pickup and delivery to increase
convenience, many are also looking to automated and mobile checkout to reduce
lines. For retailers, these technologies offer the opportunity to improve the
customer experience and devote staff resources to more value-added activities.
For consumers, the ability to shop faster and more efficiently reduces the time
commitment of shopping.
New technologies enabled by smartphones, cameras, sensors and artificial
intelligence might soon reduce the relevance of the traditional cashier-based
checkout system.
Many other retailers are trying cashierless checkout systems powered by apps and
consumer mobile devices. In November 2018, Sam's Club opened a Sam's Club Now
store in Dallas that operates with no cashiers. The 32,000-square-foot facility
uses 700 cameras in tandem with an app and electronic price tags that can be
updated in real time. Shoppers use the Scan & Go app to scan their products and
pay for them on the way out.
smartbrief.com
'Micro-fulfillment centers'
Why supermarkets are building 'dark stores'
Albertsons and Stop & Shop are testing automated "micro-fulfillment centers" in
the backs of their own stores that are dedicated to fulfilling deliveries and
pickups. At two stores, Albertsons is using robots to prepare customers' orders,
which it says speeds up the picking process.
Stop & Shop, owned by Dutch parent Ahold Delhaize, is building a
12,000-square-foot fully automated fulfillment center in the backroom of a store
in Windsor, Connecticut, for deliveries in the Hartford area. Stop & Shop offers
delivery through its online Peapod service.
Meijer announced this month that it will also begin testing micro-fulfillment
with a logistics company to "maximize space in our stores" and expand online
options, said Sid Handa, the company's director of strategic supply chain
initiatives.
And in Salem, New Hampshire, Walmart is piloting a system with autonomous carts
that gather customers' grocery orders and bring them to Walmart workers, who
then prepare them for delivery or pickup.
cnn.com
It's An Exciting Time in the Supply Chain
Never thought you'd hear that in the Supply Chain
The Supply Chain & Logistics Takes on Huge Roles in Today's & Tomorrow's
Retailing
In the 70's and 80's and even into the 90's, supply chain jobs both security and
operations were just long hours and lots of manual labor. With tow motors,
trailers, train cars, bills of lading, Detex keys, guard shacks, and a good seal
program being all you need along with guys willing to work shift work and over
time during the holidays.
Having spent a couple of years working in them back then certainly added to my
retail education even though the retailers considered us the step children of
the business. But we did drive the business and made sure the merchandise moved
in one door and out the other.
 Now
the tides have changed and the importance elevated to the point that these same
facilities are now as important as the stores, and in some cases even more
important than the brick and mortar stores themselves. Driving the e-commerce
business and owning the 'last mile' for the most part these facilities are now
the front lines to double digit sales increases and in some cases saving a
retailer and selling more than the stores.
Representing the biggest growth opportunity for retailers, one merely needs to
look at Amazon to see what a successful fulfillment program can do and how
critical their role really is in today's retail world.
From job creation to real estate growth to transitioning old depressed malls
into fulfillment centers, the logistics supply chain side of retail is booming.
And soon we'll see the 'last-mile' drones invade the sky's in their own highways
with speed limits and probably with sky cops issuing tickets. As cities have
never been known for missing an opportunity.
Add to all of this the emphasis on out-of-stocks, sustainability, the increasing
need for data, item level merchandise shipment data and the rising global
counterfeit problem and what you see is RFID and NFC and all at the supply chain
level if not the manufacturer. And that will ultimately drive the data the
marketing group and merchants have all been clamoring for, to deliver the
ultimate customer experience, never be out of stock, know exactly where the
shipment is at any given time, and be able to deliver it same day - that last
mile push. And it all begins and finishes at the warehouse.
And let's not forget the huge move to robotics. Now happening at an elevated
adoption speed at every level in retail. With the warehouses being the early
adopters and in some regards leading the way.
Point being that our supply chains are going through as much disruption and
evolution as the stores and in some cases they're giving birth to a whole
new group of retailers. As the successful e-tailers are opening stores now
at a healthy clip. All of them having just come out of a warehouse and in the
biggest case, came out of his garage, Amazon's Mr. Bezos.
So the next time an old retailer thinks of the supply chain as step children
think again because you could end up working for or servicing one of them. As
they appear to be driving retail right now.
Just some thoughts,
Gus Downing
Setting Training & Development Goals for 2020
'Wanna Boost Employee Retention? Focus on Leadership Training & Certifications'
A new report from PayScale found that most employees wanted either a strong
focus on certifications or to be trained on skills related to leadership and
management.
In a job market where competition is aggressive and a new position is always
around the corner, employees want a skills upgrade. And if your
association is offering that to them, you could stand to benefit in terms of
increased employee retention.
According to
Professional Development: What Employees Want, a new report from
PayScale, the nearly 38,000 workers surveyed by the compensation software firm
were asking for two things: management and
leadership training (32 percent) and professional certifications (30
percent). More specific skills, such as technical training (17 percent),
teamwork/interpersonal skills (8 percent), public speaking (4 percent), and
diversity and inclusion (2 percent) fell further down the list. And just 7
percent of respondents were looking for employers to subsidize a degree.
"For the most part, management/leadership training was the most commonly
selected option across the generations."
"Employers should take the time to truly understand which programs and training
opportunities would be most important to help every employee progress in his or
her career in a meaningful way."
associationsnow.com
Editor's Note: From the
LP Foundation's LP Qualified
& LP Certified to
WZ's numerous courses and CFI certification and even
ASIS' CPP, to
Northern
Michigan University's online Loss Prevention Management Bachelor's degree,
there's a number of educational and leadership development programs for our
community. And with the new year approaching, it's a great time to set some 2020
educational goals for yourself and for your team members. Just a thought, Gus
Downing
 Senior Jobs:
Director of Risk & Analysis for Genesco, Nashville, TN
Olympia Sports Closing 76 Stores it Didn't Sell to JackRabbit
UNTUCKit is on track to reach 100 retail locations by 2022, Has 75 now
UPS expects 26% jump in returns this peak season
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
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Sensormatic Solutions seamlessly combines the power of a cloud-based analytics
platform with exacqVision VMS for smart loss prevention
Retailers gain insights into alarm events by having video
available associated with the events -- in one easy to access user interface
NEUHAUSEN, Switzerland - (November 5, 2019) - Johnson Controls today
announced that
Sensormatic Solutions, its leading global retail solutions portfolio, offers
a powerful combination of cloud-based Shrink Management as a Service (SMaaS) and
exacqVision VMS software to help retailers take loss prevention to the next
level. Retailers can now conveniently access video clips associated to
Electronic Article Surveillance (EAS) alarm events directly from the SMaaS user
interface. This seamless integration allows users to quickly view video of EAS
alarm events in one single dashboard, improving efficiency and saving time.
Users will also benefit from having 24/7 remote monitoring of the health status
of their video devices through the Sensormatic network of Remote Diagnostic
Centers (RDCs).
The integration with exacqVision enables retailers to utilize video associated
with shrink events for better forensic analysis and to manage cases for EAS loss
events. The innovative Sensormatic cloud-based SMaaS offering provides device
health monitoring along with predictive analytics to help retailers reduce
shrink, improve sales, and optimize staffing. With SMaaS, retailers can address
underlying root causes with better equipment uptime and actionable insights. All
connected devices are proactively monitored by dedicated remote diagnostic
specialists to ensure systems are on-line and functioning properly.
With
retail shrink at nearly $100 billion globally, smart loss prevention technology
is key. The largest source of shrinkage is external theft and fraud, including
organized retail crime (ORC), accounting for 34% of global shrink. After EAS,
retailers are investing in alarm monitoring as the next most popular loss
prevention method, followed by access control systems, exception-based reporting
and video surveillance to help combat theft.
"Over the past decade the retail industry has experienced significant
transformation, and it continues to evolve quickly," said Craig Szklany, vice
president, Solutions Management, Sensormatic Solutions. "To help our retailers
navigate change more efficiently and streamline operations, we integrated exacqVision with our Sensormatic shrink management platform. It combines all the
powerful benefits of SMaaS and EAS analytics with the advantages of video to
better manage EAS loss events."
Retailer benefits of the combined offering include:
● Ability for Loss Prevention teams to view video clips of incidents associated
with EAS and ORC alarm triggers in a single dashboard
● Peace of mind knowing device health status is professionally monitored by the
RDCs, including video loss plus connection status
● Play video capturing the incident (pre, during, and post event) for analysis
● Drill down and filter by type, zone, date/time for investigation
For more information on Sensormatic Shrink Management as a Service,
click here. |
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What the CEO's Are Reading
The Robin Report:
The Top Target for Cybercrime: Retailers
Gini Rometty, CEO of IBM, has said, "Cybercrime is the greatest threat to
every company in the world."
Global cybercrime will cost the world economy $6 trillion annually by 2021
(yes, that's Trillion, with a "T" -the equivalent to the GDP of Japan), and
the problem is rapidly getting worse. Malware attacks have increased by 2,000
percent over the past decade. The ten biggest data breaches in history have
occurred over the past five years - and ransomware cost organizations $11.5
billion in 2019 alone.
Retail Blues
Cyberattacks have become the most preventable and consequential threat of our
times. Malware, hacks, phishing, botnets, trojans, worms, keyloggers, virus,
spyware, adware, ransomware, SQL Injections, DNS and Man-in-the-Middle attacks,
The problems multiply every day. As if the ubiquity of cybercrime wouldn't be
enough to keep the C-suite and Board regularly reaching for antacids, a
recent report examining millions of hacks that occurred across over 4,000
organizations in 2018 showed the top target for cyber-attack to now be Retail.
Surprised? Don't be. Hackers attack retailers for the same reason Willie Sutton
robbed banks: "Because that's where the money is." The two perpetrators of the
2013 Target hack walked away with PII on 41 million customers - and were only
caught by dumb luck when they tried to cross the U.S. border.
Cops and Robbers
Vexing as the challenge of cyber criminality may be, it is only the tip of the
iceberg of a truly titanic challenge. In the topsy-turvy world of today's
technology, well-intended privacy legislation may occasion an even greater
risk to your company from the cops than from the robbers. Those hackers that
targeted Target? Adding insult to injury, Target was fined $18.5M
subsequent to the breach, for the privilege of being robbed.
Microsoft Tools Focus on Insider Risk, Data Protection at Ignite 2019
Microsoft yesterday kicked off its 2019 Ignite conference, bringing with
it a wave of security-related announcements across its products and
services. A few key focus areas surrounding today's updates are data
protection and governance, insider risk management, and threat detection.
While the industry often talks about advanced attacks, what businesses need
to focus on is basic protective steps and defending against the threats they
face on a daily basis, says Rob Lefferts, corporate vice president at Microsoft
Security.
Unfortunately, we continue to see success with the same sets of techniques," he
explains, noting "there is a need to swing the pendulum to think about
protection." Defenders have a "truly endless" to-do list in terms of what
they can do to improve on threat prevention.
"We need to use that kind of insight - what's going on in the threat landscape,
geography, industry [and] what are the most important things they can act on so
they'll be ready for the next wave of attacks," says Lefferts.
This idea of driving defense has driven many of the
announcements coming from Ignite today: Microsoft is extending
Application Guard container protection to Office 365 starting today, in
limited preview. It's also adding endpoint detection and response (EDR)
capabilities to Microsoft Defender ATP for Mac, available in public preview this
week. Moving forward, it plans to offer Microsoft Defender ATP for Linux servers
for broader network protection.
Below are a few more updates from the Orlando conference yesterday.
Insider Risk Management - Data Protection in Power BI - Labeling and
Classification in Outlook - Compliance Score
darkreading.com
Iowa Arrests Put Spotlight on Penetration Testing
Unprecedented Incident Causes Uproar in Cybersecurity Industry
 Incident
highlights communication gaps and risks faced by staff, experts say.
In the early hours of Sept. 11, two men were caught with lock picks in the
Dallas County Courthouse in Iowa after a tripped alarm summoned the sheriff.
They were arrested, despite the fact that the state paid them to break in and
they had the contracts to prove it.
The men, Gary Demercurio and Justin Wynn, are employees of Coalfire Systems
Inc., a cybersecurity company that the Iowa State Court Administration has hired
in recent years to conduct penetration tests on the state's computer
infrastructure. The pair said they intentionally triggered the alarm to test
response times.
They were charged initially with third-degree burglary and possession of
burglary tools. The felony charges have since been downgraded to criminal
trespass, a misdemeanor, which they are contesting. They were released after
Coalfire paid a $50,000 bond for each of them, and they are due to appear in
court Wednesday for an initial hearing.
"Frankly, this matter is unprecedented within the tightknit security
industry and to our knowledge, no physical security professional has been
arrested and officially charged while executing a contract," Coalfire's chief
executive, Tom McAndrew, said in a statement.
The incident has caused an uproar within the cybersecurity industry and
has prompted questions about how these teams should undertake their work.
Companies that hire such testers must clarify terms and, in some cases,
brief authorities, experts said. Offensive cybersecurity, where
authorized hackers test defenses, is generally divided into two camps:
penetration testing and red-teaming.
Issues can also arise due to the methods used by offensive cybersecurity, which
can resemble tactics used by criminals. In August, BlackBerry Ltd. 's Cylance
cybersecurity business published a report detailing how a purported threat
group, which researchers had designated as a nation-state or criminal
enterprise, was actually a security company based in Brazil.
There's always an inherent risk that you could go to jail prior to it being
de-escalated," he said.
wsj.com
How to Manage Supply Chain Risks
Chet Wisniewski of Sophos Offers Insights on Mitigation
 Agile
environments benefit from development platforms and open-source software, but
that also raises the risks of attacks seeded in those
supply chains, says Chet Wisniewski of Sophos, who describes steps that
organizations can take to mitigate the risks.
Almost all organizations are using technologies such as containers and
frameworks such as Node.js or those for Python, he says. That allows
organizations to use pre-built software templates and add their own custom code,
speeding development. But that can come at a price.
"The problem is more and more of that stuff is getting poisoned with
backdoors," Wisniewski says in an interview with Information Security Media
Group. "So it really requires careful software review, but unfortunately that
kind of goes against the whole purpose of originally doing it [agile
development]."
Wisniewski says the most important step organizations can take to secure their
supply chains is to ensure mutifactor authentication is used internally
as well
as by their suppliers. Credential theft is one of the most common ways that
organizations are comprised, he says. Also, organizations should work
supply-chain reviews into their cybersecurity plans, he recommends.
In this interview, Wisniewski discusses:
• Why supply chain risk has increased
in recent years;
• How to evaluate the risk a vendor
may bring to your environment;
• What are the most important steps to
take to manage supply chain risk.
Wisniewski is principal research scientist at Sophos, where he has worked for
the last 16 years. His role includes research, public speaking and writing on
computer security trends and threats.
careersinfosecurity.com
Senior Job:
The Gap Inc., Information Security Strategy Manager posted in San Francisco, CA
40 Million U.S. Adults Were Victims of Fraud in 2017
Three-Quarters of U.S. Consumers Less Likely to Make Online Purchases from Small
Businesses That Suffer Cyber Attacks
Ransomware Gangs' Not-So-Secret Attack Vector: RDP Exploits
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The Risk
of Default Passwords
Most network and Internet of Things (IoT) devices have default
passwords. A default password is usually used to allow the device to be accessed
during its initial setup or after resetting to factory defaults. The biggest
risk is the fact that default passwords are readily available. All you need is
the model and manufacturer to find the default password on the Internet. There
are even lists of these passwords available to the public as a hacking or
technical support resource.
Routers and IP cameras have recently been in the news a lot due to the risk of
default passwords. Network switches, IP phones and many other devices have the
same risk. Both commercial and consumer devices are at risk. Some manufacture
requires that the default password is changed at setup.
At home, check your router and change the default password. At work, check IP
cameras, network switch and other network devices. |
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Strategic Asset Protection
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ALTO is a comprehensive
collaboration program that combines technology, marketing, intelligent
prosecution, and concierge-level support services to bridge the gap between
retail and law enforcement to create safer store environments and enhance
business profitability. Over 7,000 store locations in 100 cities in Latin
America, Europe and now the United States have signed on to ALTO's service.
Karl Langhorst, Senior Advisor for ALTO US, tells us about some of
their early success here in the States. |
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Is AI really key to preventing ecommerce fraud?
Yes, but human oversight is still critical
AI and machine-learning tools look at hundreds of datapoints across billions of
transactions to identify patterns that might constitute fraud. What's more, they
can find cases of fraud that no human is likely to spot.
"By deploying constantly learning machines that use the data from many thousands
of merchants around the world, retailers have the sort of broad vision necessary
to spot fraud and orders that are far out of the norm," says Ed Whitehead,
managing director, Europe, Middle East and Africa, at Signifyd, a fraud
protection company that detects fraud and reimburses merchants for fraudulent
chargebacks on approved orders.
When AI recognises an outlier order, it can either automatically block it or
refer it to a human expert for review. "The best way to use AI is to use it to
solve the simple cases," says Paul Weathersby, senior director of product
management at LexisNexis Risk Solutions UK.
Mr Whitehead agrees that a degree of human oversight is a key part of
effective
AI-based ecommerce fraud prevention. "There are certain tasks that
machines are good at, those requiring speed and scale, and there are tasks that
humans are good at, those requiring intuition and experience," he says.
raconteur.net
Studies: Fraudsters going custom, taking on multiple fraud types
Microsoft, PayPal, Dropbox & Social Media being used to defraud consumers
In their efforts to keep fooling consumers, fraudsters are customizing targeting
tools. That's a key takeaway from Akamai's 2019 State of the Internet/Security
Phishing report. Their data finds that cyber criminals are using phishing as a
service (PaaS) tools and leveraging some big-name tech brands to continue
their nefarious ways.
Nearly half of phishers are targeting big-name brands like Microsoft, PayPal,
and Dropbox finds new Akamai research. Their data shows that 21% of phishing
domain attacks were targeted to Microsoft properties, 9% were targeted toward
Paypal, and nearly 3% targeted toward Dropbox.
Researchers found that phishers are adding social media and other online
options in their efforts to defraud consumers. Email has
traditionally been how phishers try to gain access to consumer identity and
banking information, but this new report finds they're now using social media
and mobile devices to attempt to defraud consumers.
Meanwhile, new data out from Sift finds that nearly half of fraudsters aren't
only using one type of fraud. Their Fraud Aftershock Index finds that 45% of
fraudsters are committing more than one type of fraud and that most (86%) are
targeting more than one industry.
bizreport.com |
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Denver, CO: 24 people busted in alleged 'drug-fueled' crime operation in the
Denver area
 A
Denver grand jury indicted last month two dozen members of an alleged criminal
organization on 175 criminal counts, according to a news release Monday from the
Denver District Attorney's Office. Many of the suspects in the 24-person crime
ring lived together and conspired to commit a multitude of crimes in the Denver
metro area between February 5, 2017, and October 2019, to support their illegal
drug habits, prosecutors allege in the release. Authorities said three suspects
led the group as they shared stolen money, property, cars, IDs, food, clothing
and illegal drugs. The alleged ring leaders were charged with violating
Colorado's Organized Crime Control Act, among other charges.
The group's criminal activity didn't cease, prosecutors said. Fueled by drug
addiction, the 24 suspects stole at least 28 vehicles across the Denver-metro
area and used the stolen cars to commit other crimes, including burglaries.
The suspects would then trade or sell the stolen property, guns, social security
cards, credit cards, bikes, golf clubs, professional makeup kits and numerous
other items to acquire methamphetamine, heroin and cocaine.
thedenverchannel.com
West Allis, WI: Police caught serial cell phone robbers after they accidentally
made off with a tracking device
Two men suspected of several armed robberies of cell phone stores in the
Milwaukee area have been charged after a tracking device from a West Allis
holdup led police to their location. As of Nov. 4, Richard Tolbert, 36, of
Chicago and Maurice M. Tolbert, 40, of Milwaukee have only been charged in
connection to the Oct. 29 armed robbery that led to their arrests. But the
two are believed to be responsible for at least three other robberies in which
thousands of dollars of merchandise was taken, a criminal complaint said.
jsonline.com
Claremont, CA: Grab & Run Thieves hit T-Mobile for $3,500 in merchandise
Police are looking for four people who snatched $3,500 worth of phones from a
T-Mobile shop last Monday. Police were called to the store on 416 Auto Center
Drive at approximately 5:31 p.m. on October 28 on a call of a possible robbery.
According to Lt. Karlan Bennett of the Claremont Police Department, four men
walked in, grabbed display phones and took off running. There were no injuries
to employees or customers.
claremont-courier.com
Edinburg, TX: Walmart electronics thieves busted at Pawn Shop minutes after
shoplifting; police chase
Franklin, TN: Brazen thief steals $500 in products from small business
RECAP: The 2019 Indiana Retail Organized Crime
Coalition Symposium
 The
2019 IROCC Symposium was a huge success. There was great turnout from Law
Enforcement - Local and Federal, IRS, Retailers, Prosecutors, Government
Affairs, Safety Council Members, Educators and more. Attendees were able to
build great relationships that will continue to grow and build as we work
together to battle ORC in the state of Indiana. There were also some great items
raffled off to raise $2,000 for a terrific cause, The Tatum Parker Project -
Bags of Fun for Pediatric Cancer Patients. Thank you again to the sponsors and
all who donated. Planning for the 2020 Symposium is already in the works.
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Shootings & Deaths
DeKalb County, GA: Texaco gas station clerk charged with murder in 50-year-old
man's shooting death
Amir
Javed, the clerk of the Texaco station at the corner of Memorial Drive and Rays
Road, called 911 to report the shooting, following an argument about 1:45 a.m.,
according to DeKalb police. The man, who was shot once, was pronounced dead at
the scene. He was identified by DeKalb police as John Lamar. He was unarmed.
ajc.com
 Harris County, TX: Argument outside Barrett C-store turns deadly
On Sunday, two men got into some sort of argument at the Barrett Grocery store
around 9:30 p.m. At some point during the altercation, one of the men pulled a
gun and shot the other, according to Harris County Sheriff's Office. The victim
was almost instantly killed and was pronounced dead on scene.
chron.com
Lakewood, CO: Man Shot, Killed outside 7-Eleven
Jesus Arambula-Terrones, 28, of Denver was shot to death Sunday night outside a
7-Eleven in Lakewood, police said. Officers were called to the store, at 1107 S.
Sheridan Blvd., around 11:50 p.m. When they arrived, officers found the man dead
from multiple gunshot wounds, police said.
patch.com
Robberies, Incidents & Thefts
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Bakery - Lexington, KY
- Burglary
●
C-Store - Southbridge,
MA - Robbery/ Assault
●
Clothing - Dover, DE -
Burglary (Talbot's)
●
Dollar General -
Little Rock, AR - Armed Robbery
●
Dollar General -
Laurel County, KY - Robbery/ Assault
●
Dollar General -
Smyrna, TN - Armed Robbery
●
Department Store -
Honolulu, HI - Burglary (Macy's)
●
Gas Station -
LaGrange, IN - Armed Robbery
●
Jewelry - Burnsville, MN - Robbery
●
Jewelry - Columbia, MO - Robbery
●
Jewelry - Puyallup, WA - Burglary
●
Jewelry - Roseville, MI - Robbery
●
Jewelry - Newman, GA - Robbery
●
Jewelry - Wyoming, MI
- Robbery
●
Pharmacy - Baltimore,
MD - Robbery
●
Pet - Falcon, CO -
Burglary
●
Restaurant - Wichita
Falls, TX - Robbery (Sonic)
●
Restaurant - Hampton,
VA - Armed Robbery (McDonald's)
●
Sprint - Fort
Lauderdale, FL - Burglary
●
T-Mobile - Claremont,
CA - Robbery
●
Thrift - Lee County,
FL - Burglary
●
Walmart - The
Villages, FL - Armed Robbery / knife on LP
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Daily Totals:
• 15 robberies
• 7 burglaries
• 0 shootings
• 0 killed |
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Karvis Jernigan, CFI, CFE named
Regional Loss Prevention Manager for Finish Line
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Michael
Bruce II named Area Loss Prevention Manager for
Harbor Freight Tools |
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Matt
Lincoln named Loss Prevention National Leader,
Specialty Retail Stores for Amazon.com |
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Kane
Smith, CFI, CPFM named Loss Prevention/Safety Manager
for NAVY EXCHANGE SERVICE COMMAND (NEXCOM) |
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David
Bowen named Asset Protection Manager for JCPenney |
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Adam
Wollman named Investigations Manager - Fulfillment
for Amazon |
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
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Senior ORC Investigator
Boca Raton, FL
The Senior Investigator is part of a fast-growing, ever changing environment
that partners with Store Operations to ensure we provide the best experience to
our customers. The Senior Investigator is responsible for assisting with
implementing a strategy to combat organized retail crime and external theft
across the TJMaxx and Marshalls brands...
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Loss Prevention Investigator
Seattle, WA
The Loss Prevention Investigator is part of a fast-growing, ever changing
environment that partners with Store Operations to ensure we provide the best
experience to our internal and external customers. With a focus on internal
cases, the Investigator takes complex investigations head-on through
establishing solid partnerships with store and LP leadership...
|
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Loss Prevention Investigator
San Jose, CA
The Loss Prevention Investigator is part of a fast-growing, ever changing
environment that partners with Store Operations to ensure we provide the best
experience to our internal and external customers. With a focus on internal
cases, the Investigator takes complex investigations head-on through
establishing solid partnerships with store and LP leadership...
|
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Area LP Manager
San Jose or Fresno, CA
The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset
protection programs for two (2) to four (4) Districts which contain
approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is
responsible to assess store procedures, promote awareness and methods to
prevent, protect and control losses...
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Area LP Manager
Sacramento, CA
The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset
protection programs for two (2) to four (4) Districts which contain
approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is
responsible to assess store procedures, promote awareness and methods to
prevent, protect and control losses...
|
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Regional Asset Protection Manager (North East)
Boston, MA
The successful candidate will be responsible for the management of the Asset
Protection function in their assigned area. Guide the implementation and
training of Asset Protection programs, enforcement of policies and procedures,
auditing, investigations and directing of shrink reduction efforts...
|
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Area Loss Prevention Manager
Charlotte, NC
Our Area Loss Prevention Managers ensure safe and secure stores through the
objective identification of loss and risk opportunities. Our Area Loss
Prevention Managers plan and prioritize to provide an optimal customer
experience to their portfolio of stores. They thrive on supporting and building
high performance teams that execute with excellence...
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Area Loss Prevention Manager
Seattle, Portland or Salt Lake City
Our Area Loss Prevention Managers ensure safe and secure stores through the
objective identification of loss and risk opportunities. Our Area Loss
Prevention Managers plan and prioritize to provide an optimal customer
experience to their portfolio of stores. They thrive on supporting and building
high performance teams that execute with excellence...
|
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Area Loss Prevention Manager
Calabasas, CA
Our Area Loss Prevention Managers ensure safe and secure stores through the
objective identification of loss and risk opportunities. Our Area Loss
Prevention Managers plan and prioritize to provide an optimal customer
experience to their portfolio of stores. They thrive on supporting and building
high performance teams that execute with excellence...
|
|
Loss Prevention Operations Specialist
Tucscon, AZ
The Loss Prevention Specialist will oversee the Burglar/Fire Alarm and overall
Physical Security function for stores including CCTV for all new stores,
renovations, acquisitions, closing, existing stores and warehouses. In addition,
this position supports the security/property control component for the Corporate
Headquarters main campus...
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Region Asset Protection Manager
Jacksonville, FL
Responsible for managing asset protection programs designed to minimize shrink,
associate and customer liability accidents, bad check and cash loss, and safety
incidents for stores within assigned region. This position will develop the
framework for the groups' response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
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Region Asset Protection Manager
Charleston, SC
Responsible for managing asset protection programs designed to minimize
shrink, associate and customer liability accidents, bad check and cash loss, and
safety incidents for stores within assigned region. This position will develop
the framework for the groups' response to critical incidents, investigative
needs, safety concerns and regulatory agency visits...
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Brand Protection Specialist
New York, NY
The role of the Brand Protection Specialist is to deter shrinkage, and to assist
in educating the store teams regarding the prevention / deterrence of both
internal and external theft and fraud, while serving as an Ambassador to the
brand and the department...
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Manager of Loss Prevention & Security
Wawa, PA
The Manager of Loss Prevention and Security serves as the subject matter expert
in the area of Loss Prevention and Physical Security for the Company with focus
on developing and driving solutions that will create an optimum associate and
customer experience in a safe and secure environment...
|
Featured Jobs
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