7/24/19

LP, AP & IT Security's 1 News Source

FTC slaps Facebook with record $5 billion fine, orders privacy oversight
The Federal Trade Commission has formally announced its approval of a $5 billion settlement with Facebook over the company's privacy policies.

The fine is the largest ever imposed by the FTC against a tech company. The previous high was a 2012 $22.5 million fine against Google for its privacy practices. The $5 billion fine against Facebook represents approximately 9% of the company's 2018 revenue.

The 20-year settlement, which was approved in a 3-2 vote by the agency's commissioners, also includes provisions that aim to create a level of independence from Facebook CEO Mark Zuckerberg's decision-making.

Separately, the Securities and Exchange Commission announced Wednesday it is charging Facebook with making misleading disclosures about the risk of misuse of user data. Facebook agreed to pay $100 million to settle the charges, according to the SEC. cnbc.com

US attorney general says encryption creates security risk
Attorney General William Barr said Tuesday that increased encryption of data on phones and computers and encrypted messaging apps are putting American security at risk. Barr's comments at a cybersecurity conference mark a continuing effort by the Justice Department to push tech companies to provide law enforcement with access to encrypted devices and applications during investigations.

"There have been enough dogmatic pronouncements that lawful access simply cannot be done," Barr said. "It can be, and it must be."

The attorney general said law enforcement is increasingly unable to access information on devices, and between devices, even with a warrant supporting probable cause of criminal activity. Barr said terrorists and cartels switch mid-communication to encrypted applications to plan deadly operations. He described a transnational drug cartel's use of WhatsApp group chat to specifically coordinate murders of Mexico-based police officials.

Gail Kent, Facebook's global public policy lead on security, recently said that allowing the government's ability to gain access to encrypted communications would jeopardize cybersecurity for millions of law-abiding people who rely on it. WhatsApp is owned by Facebook. apnews.com

Warning As Iranian State Hackers Target LinkedIn Users
With Dangerous New Malware
U.S. cybersecurity firm FireEye has warned of a malicious phishing campaign that it has attributed to the Iranian-linked APT34 - whose activity has been reported elsewhere as OilRig and Greenbug. The campaign has been targeting LinkedIn users with plausible but bogus invitations to join a professional network and emailed attachments laced with malware that seeks to infect systems with a hidden backdoor and steal data and credentials. forbes.com

Your business hit by a data breach?
Expect an average bill of $3.92 million
With the true damage felt for years to come
On Tuesday, IBM Security released its annual study, the Cost of a Data Breach Report, to estimate both the immediate and ongoing expense of a data breach. According to the company, the cost of a data breach has risen by 12 percent over the course of five years, and organizations can expect to pay an average of $3.92 million.

IBM says that this expense - which can be caused by the hire of third-party cyber forensics firms, legal costs, rapid investment in shoring up security, and potentially both compensation payments and government-issued penalties - may not always be immediate, glaring red strikes on a balance sheet.

Instead, the true damage and cost of a data breach can be felt for years. The report says that, on average, 67 percent of expenses are realized during the first 12 months post-breach; 22 percent accrued during the second year, and 11 percent can take over two years to become apparent.

Geography can make a difference -- as companies based in the US can also expect a higher bill to rectify the damage a data breach causes. On average, costs can reach up to $8.19 million.

Companies face a penalty of up to $150 per record stolen. When over one million records have been stolen, for example, this can cost up to $42 million -- and 50 million records may result in a bill of up to $388 million.

According to the report, it takes an organization 206 days to discover a data breach and a further 73 days to completely contain it.

IBM says that malicious data breaches are still more common than those caused by system errors or human folly, accounting for 49 percent of recorded security incidents. In addition, malicious attacks average over $1 million more than accidental data breaches. zdnet.com

What 'Stranger Things' Teaches Us About Attacks On Big Tech

Global cyber security market valued approximately USD 136 billion in 2017, and is anticipated to grow with a healthy growth rate of more than 10% over the forecast period 2018-2025

Canada's Crime Rate Spiked in 2018, But Country Still Safer Than A Decade Ago Increase Driven by Higher Rates of Fraud, Shoplifting & Theft
The rate and severity of crime both ticked up in 2018, for a fourth year in a row, according to Statistics Canada. The national statistics agency said Monday the overall crime rate was up two per cent over last year, with over two million incidents reported by police in 2018. The severity of crime also rose by two per cent.

But Statistics Canada noted both the rate and severity of crime were still substantially lower than they were a decade ago, both down 17 per cent compared with 2008.

The crime rate in Canada peaked in 1991 and has been in dramatic decline since then, falling by more than 50 per cent until 2014. Since 2014, however, the rate is up just over eight per cent. Most of the movement in the crime rate is the result of changes in non-violent crime.

The increase in the severity of crime from 2017 to 2018 was largely because of higher rates of fraud, shoplifting, other thefts and sexual assault, according to the Statistics Canada report. canadiansecuritymag.com

'A serious problem': Edmonton saw 31% jump in shoplifting offences in 2018
Reported shoplifting offences increased by one-third in Edmonton in 2018, leading to a slight increase of the city's crime severity index, despite a drop in the number of homicides. The shoplifting rate increased by 31 per cent in Edmonton in 2018. The provincial rate increased by 22 per cent during the same period. cbc.ca

Calgary had a lot more shoplifting but a lot fewer homicides last year

Bystander training gains traction in Canada as tool to prevent sexual harassment, violence in the workplace
Bystander intervention training has been used for years at universities and colleges to prevent sexual assault, but trainers say it is gaining traction in Canadian workplaces.

The aim is to prevent sexual harassment, violence, or any other inappropriate behaviour, by training people how to recognize potentially dangerous situations - and intervene. Strategies include telling the offender that their behaviour is inappropriate, starting an unrelated conversation with the person being harassed, creating a distraction or asking the victim afterwards if they need help.

Ms. Gartley isn't sure if bystander intervention training for her co-workers could have prevented her alleged assault, but it could have made things easier to handle. Most of her former co-workers were good people, as are those she has worked with over the years, she adds, and many people would have helped if they knew how. theglobeandmail.com

Kamloops, BC: Blind man plans to file human rights complaint after he was arrested for refusing to remove guide dog from gas station
A late night stop for a coffee in Kamloops, B.C., last month quickly got out of hand when a gas station attendant refused service to a blind man because he had his guide dog in the store.

"I explained to the clerk that it was a guide dog and by law we were allowed to be in the store," Fulton told Daybreak Kamloops host Shelley Joyce. "He insisted that his manager had given him very strict instructions that no dogs at all were allowed."

The Human Rights Code in B.C., says a person cannot be denied access to a service on the basis of a number of things, including physical disability. Fulton, being a law student, was aware of this and plans to file a complaint with B.C.'s Human Rights Tribunal. cbc.ca

Canada Store Openings & Expansions
● LL Bean poised to open 1st store in Canada
● Unique Home Goods Retailer 'WYRTH' Opens 1st Store
● 'Wildly successful' opening of The Best Shop in New Horizon Mall
● P.E.I. clothing brand opens its first retail location
● Toronto-based Restaurant Brands plans to open 1,500 Popeyes in China within a decade
● Tokyo Smoke Oshawa, the city's first cannabis store now open

Canadian Businesses Must Deploy Disruptive Technologies to Mitigate Risks of Online Fraud

'Retail under attack': Winnipeg retailers try to find new ways get customers back in stores

Illegal Toronto cannabis dispensary still selling despite arrests, cement blocks

Statistics Canada reports retail sales fell 0.1 per cent in May to $51.5B
 

View Canadian Connections Archives

IACC president warns of 'distressingly high' ecommerce counterfeit numbers
The overall volume of illicit sales from ecommerce sites "remains distressingly high", according to International AntiCounterfeiting Coalition (IACC) president Bob Barchiesi.

Testifying before the US House Judiciary Committee on the threats counterfeits pose, Barchiesi said the IACC has seen "some progress" in its efforts to address the trafficking of counterfeit goods on ecommerce sites.

However, he warned there much more than "can and should be done to ensure that the online ecosystem is one that can be trusted by both consumers and legitimate businesses".

Of the issues IACC members addressed related to fake goods being distributed via ecommerce platforms, Barchiesi said the chief among these concerns were related to "the on-boarding and vetting of sellers, the need for more comprehensive data sharing among relevant stakeholders, and the need to ensure that the penalties imposed upon bad actors are both meaningful and permanent". ippromagazine.com

Try Before You Buy: Great Opportunity or Ecommerce Returns Tsunami Risk?
Try before you buy (TBYB) is a growing strategy that plays on this tendency and can increase ecommerce sales. But like many other approaches it's a two-edged sword.

On one hand, the average basket size of an ecommerce order increases 22% and consumers will buy 3-5 more items per month if TBYB is available, according to research from Brightpearl. On the other hand, the rate for ecommerce returns can be 3-4x higher than for store purchases. Combine that with increased shipping costs, and most retailers freak out about their shrinking margins.

So how do you take advantage of the TBYB opportunity while escaping the potential pitfalls?

At Ecommerce Operations Summit 2019, an expert panel discussed their winning strategies. Here are seven tips they offered on improving your returns process and instituting TBYB.

Tip #1: Get ahead of the problem by identifying the reasons for returns
Tip #2: If you have a high return rate, slow down and take a closer look at margins
Tip #3: Avoid margin erosion with a calculated free shipping (and returns) threshold
Tip #4: Use alternative ecommerce returns methods to lower costs and improve the customer experience
Tip #5: Lower your return costs instead of passing a fee onto the customer
Tip #6: Invest in a WMS and centralize your data
Tip #7: Automate everyday operations so you can manage by exception multichannelmerchant.com

Etsy acquires online marketplace Reverb

Uber Debuts Subscription Service Bundle

Digital Restaurant Payment Platform Announces Starbucks Integration

Phoenix, AZ: Man charged with stealing $90,000 in phones
from Walmart
The Arizona Department of Public Safety, DPS, Task Force targeting professional criminals arrested a man in Phoenix earlier this month on nearly 40 felony counts. Troopers first started looking into 28-year-old Lewis Martinez when an Arizona ID card was found inside a vehicle during a traffic stop in early May. He was subsequently connected to vehicle burglaries and store thefts, primarily of electronics. DPS says Martinez stole an estimated $90,000 worth of Apple and Samsung phones from Walmart stores and made plans to sell them overseas. Martinez was located July 9 and apprehended a short time later, DPS said in a news release. abc15.com

Philadelphia, PA: 4 Smash & Grab thieves cause $50,000 in damages, fleeing with 4 Dirt Bikes
Four bikes were stolen from Philadelphia Cycle Center, but one was left behind. The owner believes a suspect saw a passerby and got spooked. Outside cameras captured a van pulling into the parking, but the inside cameras caught the thieves in the act. The group grabbed the bikes, tossed them through the window and fled. Between the shattered glass, the stolen bikes and damaged bikes beneath the broken window, the owner faces more than $50,000 worth of damage and lost revenue. cbslocal.com

Moberly, MO: Three men charged with stealing $42,000 worth of iPhones
from Walmart, arrested after high speed pursuit
Law enforcement said charges were filed in two counties against three Tennessee men following a store burglary and eventual pursuit. A probable cause document stated Davis and Strickland had broken the locked glass of a cabinet in the electronics section of the Moberly Walmart Sunday about 2:25 a.m. They then filled a laundry basket taken from another section of the store and filled it with boxes the size of cell phone cases from below the counter. They left the store through the fire exit, where Benton was waiting in a Dodge Charger. A Walmart assistant manager reported an inventory of 47 iPhones missing, worth approximately $42,000, the court document stated. krcgtv.com

Oconee County, SC: Deputies investigate $30,000 theft of sunglasses
from The Fishing Hole store
The Oconee County Sheriff's Office is asking for help tracking down a suspect they say is responsible for a huge burglary at a Seneca business Tuesday. According to deputies, they responded to The Fishing Hole in reference to a break-in. Upon arrival, deputies found that over $30,000 worth of the store's merchandise had been taken. Third burglary in the last 2 weeks. foxcarolina.com

Seattle, WA: Thieves hit Fremont bike shop for $20,000 worth of merchandise
Thieves stole $20,000 of worth of electric scooters and bikes from PIM Bicycles & Coffee in Fremont early Monday. The store's owner, Justin Hopkins, said he watched surveillance video of the theft after he and his workers realized the items were gone Monday morning. No alarms sounded and thieves spent 1 ½ hours loading stolen goods into multiple vehicles. kiro7.com
 

Knox County, TN: KCSO arrests 5 suspected of stealing $13,000+ in a string of Home Depot thefts The Knox County Sheriff's Office said deputies arrested five people following a chase near Western Heights in Knoxville Tuesday. According to the KCSO, investigators were searching the area for a known vehicle believed to be spotted in multiple Home Depot thefts in the area. KCSO said the suspects had stolen more than $13,000 in merchandise from stores, saying it believes some of the suspects were part of an organized retail theft ring that has been stealing from multiple businesses inside Knox County and Knoxville. facebook.com

Owasso, OK: Police confiscate nearly $2,000 in merchandise from shoplifting suspects
Two Tulsa women were arrested in Owasso on Monday after allegedly stealing nearly $2,000 in merchandise from local retailers. The incident occurred around 8:50 p.m. at Academy on Garnett Road, where officers were dispatched to a shoplifting. Police located the fleeing vehicle and conducted a traffic stop. Inside the vehicle, officers found a blue shopping basket from Academy as well as merchandise from the store, valued at $841.61. Police also found numerous items from an Old Navy in Tulsa with the tags still attached, valued at $1,138.14. tulsaworld.com
 

Daytona Beach, FL: 'Fraud lab' found by Police in area beachside hotel rooms; 10 month Police Investigation Nicole Siroky, 31, was booked Tuesday on charges of organized scheme to defraud more than $20,000, fraudulent use of personal identifying information of 30 or more people, unlawful possession of personal identifying information of five or more people, trafficking counterfeit credit cards, unlawful use of a re-encoder and unlawful possession of credit-card-making equipment. Detectives said Siroky targeted 28 businesses in Volusia County and 68 individuals throughout the United States and Canada. O'Reilly and Hooper used some of the victims' personal information to defraud local hotels and other businesses, authorities said. news-journalonline.com

Estero, FL: Piercing Pagoda in the Miromar Outlets reports $19,000 theft of merchandise

Bradenton, FL: Man charged with Burglary of $13,000 in cell phones from Boost Mobile

Millburn, NJ: Louis Vuitton store reports theft of $1,620 handbag

Millburn, NJ: Sephora reports 2 female flee with $1,437 in merchandise

Dothan, AL: Woman arrested for $1000 theft from Victoria's Secret in Wiregrass Commons Mall
 

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