5/30/19

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CAP Index, the Leader in Crime Risk Forecasting, Adds Industry Veteran to its Senior Executive Team

Seasoned Industry Vet, Walter Palmer, Joins Team as Executive Vice President

Exton, PA - May 29, 2019 - CAP Index, the leader in crime risk forecasting for security, loss prevention, and risk management professionals, today announced that industry expert, Walter Palmer, has been named Executive Vice President.

Palmer has more than 35 years of experience in a wide range of security and loss prevention disciplines and is recognized as a leading consultant in the Loss Prevention industry. Palmer joins CAP Index to lead the Company's consulting practice and guide CAP's corporate strategy. Palmer has worked with some of the top brands in the world providing strategic guidance, research and benchmarking, and training programs.

"I've known CAP Index since their early days in the industry, both as a customer and supporter, as they pioneered the field of crime risk forecasting for businesses. I'm excited to join the company in this new role and look forward to working with the CAP team as we continue to broaden our capabilities and add value to our clients," said Palmer.

"A data-driven, analytical approach to crime risk is more important in today's environment than it has ever been, and CAP's reputation, strong track record, and deep knowledge of this field make them an essential partner for any organization looking to optimize their asset protection strategy, improve their operating results, and minimize liability and risk," added Palmer.

Palmer will report directly to CAP Index's President and CEO, Steven Aurand. "We are excited to add Walter to the CAP Index team. We are dedicated to helping our customers protect all their assets, including their employees and customers. Walter's vast experience and knowledge of the industry will be a tremendous asset to help CAP Index achieve this goal," said Aurand.

About CAP Index
For over 30 years, CAP Index has been the leader in crime risk forecasting and technology solutions to help security, loss prevention, and risk management professionals objectively measure, thoroughly analyze, and proactively manage locations, assets, and crime risks. CAP Index works with 21 of the top 25 retailers and more than 80% of the Fortune 100 to help them make informed security and risk decisions to determine their security resource allocation, loss forecasting, site selection, and premises security. Today more than 9,000 businesses and government agencies use our CRIMECAST® Maps and Reports, consulting services, and software platforms to help optimize resource allocation, limit liability, and manage loss.

Visit CAPIndex.com for more information on their CRIMECAST® Maps and Reports, consulting services, and software platforms to help optimize resource allocation, limit liability, and manage loss.

Why businesses don't report cybercrimes to law enforcement
Law enforcement agencies estimate the number of cybercrimes that go unreported by businesses number in the millions. Here why and when you should report breaches and other cyber attacks.

Companies are often compelled to report security incidents such as data breaches to regulators. Companies in the UK, for example, will be legally obligated under GDPR to inform the Information Commissioner's Office (ICO) if they suffer a breach involving personal information of customers or employees. Similar obligations exist under the likes of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) in the U.S. or the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

However, no such compulsion exists when it comes to reporting cybercrime to law enforcement, leading to agencies in both the UK and the U.S. warning of a massive gap estimated to be in the millions between the number of actual incidents and reported cyber crimes. Those unreported incidents make it harder to justify allocating resources to cybercrime units, which in turn limits agencies' abilities to take down cybercriminals.

Why don't businesses report cybercrimes, and are the reasons behind their reluctance justified?

Law enforcement agencies worldwide are rarely ever sure how many cybercrimes are being committed. In the UK, the gap between the Office of National Statistics' annual crime survey and the number of crimes reported to Action Fraud, the UK's national fraud and cybercrime reporting center, has been in the millions over recent years. A 2016 report by Barclays and the Institute of Directors found only 28% of cyberattacks against businesses in the UK were reported to the police. csoonline.com


Impersonation Attacks Up 67% for Corporate Inboxes
Email-based cyberattacks are going up, causing confidence in security defenses to fall as businesses grapple with greater losses caused by email-borne cyberattacks, researchers report.

The majority (94%) of organizations say they were hit with a phishing attack in 2018, researchers found, and 54% noticed an increase in the volume of phishing attacks. Nearly half (45%) reported a rise in targeted spear-phishing emails packing malicious links, and 53% suffered a ransomware attack that directly affected business operations - up 26% from a year ago. Of the ransomware victims, 86% say they experienced at least two days of downtime; three days was the average. darkreading.com

Organizations Must Vet Suppliers for Geopolitical Risks as well as Cyber Risks
Lawmakers are questioning how New York City's transit authority vets cybersecurity in train equipment after a Chinese state-owned company proposed building new, high-technology subway cars for the city. As WSJ Pro's Catherine Stupp reports, such developments are causing executives to think about different kinds of risks when they consider doing business with foreign firms. Corporate executives must consider geopolitical relations carefully before signing contracts. cmail20.com

Inside Apple's top secret testing facilities where iPhone defenses
are forged in temperatures of -40C
In a huge room somewhere near Apple's glistening new campus, highly advanced machines are heating, cooling, pushing, shocking and otherwise abusing chips. Those chips - the silicon that will power the iPhones and other Apple products of the future - are being put through the most grueling and intense work of their young and secretive lives. Throughout the room are hundreds of circuit boards, into which those chips are wired - those hundreds of boards are placed in hundreds of boxes, where these trying processes take place.

Those chips are here to see whether they can withstand whatever assault anyone might try on them when they make their way out into the world. If they succeed here, then they should succeed anywhere; that's important, because if they fail out in the world then so would Apple. These chips are the great line of defense in a battle that Apple never stops fighting as it tries to keep users' data private.

It is a battle fought on many fronts: against the governments that want to read users' personal data; against the hackers who try to break into devices on their behalf; against the other companies who have attacked Apple's stringent privacy policies. It has meant being taken to task both for failing to give up information the US government says could aid the fighting of terrorism, and for choosing to keep operating in China despite laws that force it to store private data on systems that give the country's government nearly unlimited access. independent.co.uk

Walmart hires former Google, Microsoft and Amazon exec as CTO

How to find an Managed Service Provider to protect you from outsourcing IT risks

How adding ship from store helped improve Chico's inventory accuracy
Chico's overhauled its back-end systems using Manhattan Associates for its buy online pick up in store and ship-from-store capabilities. Stores now fulfill 10% of all online orders, and even more during the holidays, Chico's said at the Manhattan Momentum conference.

After roughly a year that included a hurricane and renegotiating its shipping carrier contract, the apparel retailer successfully deployed buy online pickup in store and ship-from-store capabilities chain-wide at its 600 Chico's stores, 400 White House Black Market stores and 300 Soma lingerie stores in Q2 of 2019.

The goal of the project was to become a stronger omnichannel retailer, Marcela Quintana, manager of omnichannel strategy and operations at Chico's, said at the Manhattan Associates Momentum Conference in Phoenix in May. The retailer had an "old and homegrown" back-end system, she said.

To do that, it first needed to build a foundation. In November 2017, Chico's embarked on this by enhancing its omnichannel operations. For example, it started allowing shoppers to return online orders to a store and allowed store associates to place an online order for a customer in store, such as when a shopper needed an item in size or color that the store did not have.

However, to implement ship-from-store on a larger scale, the retailer needed to expose its store inventory to its website shoppers, as ecommerce shoppers only could see inventory that was available in its distribution center. This required the retailer to marry its back-end systems. Chico's already used Manhattan Associates warehouse management and supply chain intelligence services, and it added the vendor's store inventory management, inventory visibility and store fulfillment services and integrated them into one another. Now, Chico's has seven ecommerce, retail and back-end software systems-such as its store point-of-sale system and customer service portal-flowing into Manhattan Associate's order management and store operations systems.

Now that Chico's has all of these systems flowing through Manhattan, it has one book of record for inventory, instead of four different places. After this, Chico's says its inventory accuracy increased by 15%. digitalcommerce360.com

What Do Amazon's Star Ratings Really Mean?
On Amazon, like many ecommerce sites, buyers also leave star ratings for items, from one to five. They're important shorthand, symbolizing at a glance how people felt about a certain item. They also serve as a convenient way to filter, rank, and manage the overwhelming amount of choice that is a hallmark of 21st-century living.

But Amazon's little yellow luminaries are less straightforward than they appear. Why does one product get 4.7 stars and another get 4.8? I know what you're thinking: Louise, clearly these are just averages-take the total number of stars and divide that by the number of reviews, and there you go. Just simple math! But reader, that is not the case. While Amazon says these stars reflect the "average customer review" of an item, the calculation behind them is more complicated-and mysterious-than that. wired.com

DICK'S Sporting Goods eCommerce Sales Rise 15% In Q1

Report: Amazon to offer discounted warehouse space to fuel 1-day shipping

The role of physical retail stores in the age of ecommerce

Dover, DE: Dover Mall temp worker charged with multiple burglaries at mall
A temp worker at a lingerie store in the Dover Mall has been charged in connection to several burglaries, city authorities announced Wednesday. According to Dover Police, 34-year-old Otto McDonald, of Dover, committed several acts of burglary at the Dover Mall through the month of May, including at the store he worked, Victoria's Secret, as well as Piercing Pagoda and Journey's Shoe Store. Authorities said, at least from the women's clothing store, he stole "multiple tools from multiple victims" and pawned them at an area pawn shop. McDonald was charged with four counts third-degree burglary, two counts theft $1,500 or greater, three counts theft under $1,500. wdel.com
 

Estero, FL Victoria's Secret thief strikes for $7,000 of merchandise at Coconut Point Mall Detectives are looking for the man who stole nearly $7,000 worth of merchandise from Victoria's Secret store in the Coconut Point Mall. The incident happened Saturday when a man stuffed bras into a garbage bag and then walked away. The suspect is known to steal from the store frequently. Detectives also say he's a person of interest in Victoria Secret thefts across the state with more than 10,000 worth of items stolen. fox4now.com

Brookings, OR: K9 "Hulk" tracks theft suspects; more than $3,000 in stolen goods recovered
Two suspects are in custody after the Brookings Police Department and their K9 named "Hulk" tracked the alleged thiefs who are accused of stealing nearly $3,400 of items from a local Fred Meyer. Two suspects are in custody after the Brookings Police Department and their K9 named "Hulk" tracked the alleged thiefs who are accused of stealing nearly $3,400 of items from a local Fred Meyer. Police officers were dispatched to the Brookings Fred Meyer store for a report of a theft in progress Monday night.

Officers were told that the two suspects, one male and one female, had both fled on foot. Officers located a large amount of Fred Meyer goods outside the building. K9 Hulk tracked the suspects from the location of the discovered merchandise to the rear of the building where male suspect, William Rakestraw, was hiding and found to be wearing the stolen goods. The female suspect, Skye McCovey, was also located by officers several blocks away. ktvl.com

Pawnshop employee arrested on theft from store charge
Lufkin Police arrested a Nacogdoches woman who worked at a local pawnshop Tuesday on accusations she had given deceptive loans for cash payouts of jewelry. Margarita Hernandez-Barrios, 29, of Nacogdoches, is charged with theft of property in an amount between $2,500 and $30,000. She posted bond the same day of her arrest and has been released from the Angelina County Jail. lufkindailynews.com
 

Florence, AL: Woman charged with theft of over $2,000 of merchandise from Hibbett Sports Police arrested a Tuscumbia woman accused of stealing from a sports equipment store. According to police, Raeishia Russell was arrested after she took several items from Hibbett Sports inside the Florence Mall and then left without paying. Officials also say that Russell was trespassing at the Mall and was not allowed to be on the Mall property during the theft. The total cost of the merchandise was over $2,000.00, according to police. whnt.com

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