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COMING TOMORROW

The D&D Daily's EXCLUSIVE 2024 Retail Violent Fatalities Report

The D&D Daily is set to release its highly anticipated 2024 Retail Violent Fatalities Report tomorrow, offering an in-depth look at one of the most concerning trends impacting the retail industry. This comprehensive report compiles data from public news media sources across the United States, providing a detailed breakdown of fatal incidents that occurred in retail environments throughout 2024.

As workplace violence continues to be a growing challenge for retailers, the report highlights key trends, regional breakdowns, and incident patterns. It aims to inform retail executives, loss prevention professionals, and security teams about the evolving threat landscape, empowering them to develop more effective safety protocols.

The 2024 Retail Violent Fatalities Report is more than just a collection of statistics-it's a wake-up call for the industry. It underscores the importance of prioritizing employee safety while balancing efforts to combat shrink and theft. By understanding where, when, and how these incidents occur, retailers can take proactive steps to protect both employees and customers.

As the leading news source for retail loss prevention, asset protection, and IT security professionals, The D&D Daily continues its commitment to delivering critical information that helps industry stakeholders stay informed, prepared, and vigilant. This report is an essential resource for anyone responsible for retail operations, security, or employee well-being.

Don't miss out. The full report will be released tomorrow, exclusively on The D&D Daily. Stay tuned to gain the insights you need to navigate an increasingly complex and challenging retail environment.


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The U.S. Crime Surge
The Retail Impact


Theft Heists Straight Out of a Hollywood Blockbuster!
Inside the Mojave Desert train heists targeting Nike sneakers

A string of at least 10 heists targeting BNSF trains in California and Arizona since last March have resulted in the theft of about $2 million worth of Nike sneakers. The crime wave has continued even after the arrest of a man authorities described as a ringleader.

Theft crews typically scout high-value merchandise on rail lines that parallel Interstate 40 by boarding slow-moving trains, such as when they are changing tracks and opening containers, said Keith Lewis, vice president of operations at Verisk's CargoNet and a deputy sheriff in Arizona.

Lewis said the thieves are sometimes tipped off to valuable shipments by confederates working at warehouses or trucking companies. Other times they simply look for containers with high-security locks, which they cut with reciprocating saws or bolt cutters, a Homeland Security Investigations special agent said in affidavits filed in federal court.

Once the desired loot is found, the thieves alert "follow vehicles,” which track the train. The stolen goods are tossed off the train after it comes to a halt - either for a scheduled stop or because an air hose has been cut or control wires inside signal boxes have been sabotaged, said the federal agent, Brynna Cooke.

The cargo is then loaded into box trucks, or hidden in nearby brush until they arrive - provided the surveillance crews that are following the train don't detect law enforcement, Cooke said. These tactics are often employed by transnational criminal groups that consist primarily of Mexican citizens from Sinaloa, she said.

There were at least 65,000 railroad cargo thefts last year, a 40% increase from 2023, according to industry estimates compiled by the Assn. of American Railroads. The thefts - which are typically classified as burglaries because they don't involve directly confronting victims, as with robberies - are believed to have cost the nation's largest rail companies more than $100 million, according to the trade group.

Those figures may be an undercount, because railroads don't publicize all thefts, Lewis said. Details typically emerge publicly only when arrests are made and criminal complaints are filed. latimes.com


Shopping Centers Opening Police Substations to Fight Crime
Aurora police now has a permanent presence at shopping center hit by crime
Aurora Police opened a new substation at the Gardens on Havana shopping center. The Havana Business District was one of the biggest retail theft targets in the country. As the plaza continues to struggle with theft, officers will be present steps away.

This new substation provides officers with a fully functional workspace within the heart of the shopping center. It allows them to be closer to the community while enhancing visibility and public safety in a large commercial area.

The property manager of the Gardens on Havana is providing retail space to the Aurora Police Department for free for five years. Their presence has already made a difference. Business owners in the area say crime started to ramp up during COVID-19. Some are finally starting to see improvements with more police.

City attorney Pete Schulte says the substation will add to the city's goal of safer shopping. New penalties mandating jail time for most shoplifting offenses have already led to improvements.

"We asked the (city) council, and we asked the business owners and said that if we're going to do this, we need you to report these cases of shoplifting," said Schulte. "We think there's been an impact. There's been a slight decrease in retail theft."

APD says having the substation there makes reporting crimes easier, for workers and customers. Davenport says he's grateful the support came before it was too late. cbsnews.com


Stores Band Together to Ban Shoplifters from Entering Stores
Explosive growth of collective store bans for shoplifters in the Netherlands
A growing number of retailers in the Netherlands are uniting to combat shoplifting by implementing collective store bans, which are quickly gaining traction across the country. These bans, which have expanded rapidly, were in place in 15 shopping areas at the start of 2024, with 27 now in effect. Additionally, another 24 shopping areas are awaiting approval from the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Martijn Wildeboer, an advisor at the Center for Crime Prevention and Safety (Centrum voor Criminaliteitspreventie en Veiligheid), is credited with developing the collective store ban system. Wildeboer explained that individual store bans were ineffective because offenders would simply target other nearby shops. "A thief would go to a neighboring store and continue to steal, even if they had been banned from multiple individual stores,” he said.

Under the new system, if a person shoplifts at a store like a clothing retailer, they face an individual ban at that particular store but also a collective warning for all other retailers. Should the individual commit theft at another store within the year, a full ban is applied to the entire shopping center.

The system, which has been approved by the Dutch Data Protection Authority, operates with minimal police involvement. Enforcement of the bans is handled by the business owners themselves. nltimes.nl


States Continue to Take Action Against ORC
Missouri bill cracks down on 'organized retail theft'
A proposed Missouri law recently heard in the state senate suggests cracking down on organized retail theft from businesses, a growing concern in St. Joseph and nationwide. HB 277, sponsored by Missouri House of Representatives Rep. Lane Roberts (R-Joplin) creates a new defense within state legislature to deter retail theft.

Language in the proposed legislation states if the amount stolen in 120 days is between $1,500 and $10,000, the crime becomes a class C felony and if the value is over $10,000, it becomes a class B felony. The bill additionally applies to anyone who commits the offense of organized retail theft if they attempt to return the merchandise to the merchant for value or resells, trades, or if they barter the merchandise for value in any manner, including, but not limited to, through the use of an internet or network site.

For smaller law enforcement agencies such as the St. Joseph Police Department, prosecuting these cases can be complex and time-consuming. With a full plate of responsibilities, SJPD struggles to keep up with the increasing number of retail thefts. newspressnow.com


Businesses Hurting from Break-Ins & Other Challenges
Mayor, City Council want a new plan to help small businesses rebound
With Long Beach small businesses facing rising rent, insurance costs and break-ins, the City Council wants to explore new strategies to help them - with the goal of investing more than $1 million to recruit, retain and reinforce local businesses.

The recommendation, which passed unanimously at Tuesday's City Council meeting, requested that City Manager Tom Modica begin working with the city's Economic Development Department on a Small Business Rebound initiative that would be part of next year's budget.

Ideas include waiving first-year business license fees, offering low-interest loans through the city's Grow Long Beach Fund and offering grants for businesses to purchase shatter-proof windows, security cameras and "cash-free store" stickers to deter burglars. lbbusinessjournal.com


Judge Orders Walmart Shoplifters To Wash Cars as Punishment

Leesburg, Va. police chief addresses organized retail theft and department changes
 



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Retail Closures Exceed Openings for First Time in Years
Bankruptcies have driven "a clear acceleration of closure announcements”

Store closures outpace openings amid 'historic shift' to service-based tenants

But the outlook isn't all bad, as the real estate churn may open up 140 million square feet of retail space in a market where high quality storefronts are in short supply, a JLL report says.

For the first time in recent years, retail store closures are exceeding openings, JLL said in its Q4 real estate report. JLL tracked over 9,900 announced retail closures from 2024 through mid-February but just 7,700 openings. The discount, dollar, drug store and apparel sectors are seeing the largest number of closings.

Bankruptcies have driven "a clear acceleration of closure announcements" in recent months as distressed retailers have indicated they will close part or all of their brick-and-mortar store portfolios. Nearly 700 Party City store leases went up for auction in January, while earlier this month, Joann said it will close over 500 stores.

Additionally, demand for mall space has softened. JLL said space vacancies have risen while move-ins declined, resulting in a net absorption decline of 3.3 million square feet for all U.S. markets in 2024. Malls currently have an 8.7% vacancy rate, which is the highest among all retail property types. retaildive.com


DEI Rollback Boycott Hits Target
Target Continues To Experience DEI Rollback Fallout. Here's the Latest Group To Call for a Boycott
Target recently decided to roll back its DEI (diversity, equity, and inclusion) initiatives, which has proved costly for the retailer. In addition to experiencing decreased sales, the retail giant is now facing calls for a boycott from a very powerful lobbying group.

USA Today reports that to protest businesses that have abandoned diversity measures, Black religious groups urged pastors to encourage their congregations on Sunday to participate in a 40-day boycott of Target.

“We've got to tell corporate America that there's a consequence for turning their back on diversity,” said Bishop Reginald T. Jackson. "So let us send the message that if corporate America can't stand with us, we're not going to stand with corporate America.” retailwire.com


Retailers Step Up Efforts to Hire & Retain Employees
Best Buy launches free degrees for full- and part-time workers

The consumer electronics retailer said it will provide immediate access to the program on the first day of employment.

Best Buy is expanding its education benefits to offer no-debt, no-cost pathways to college degrees for all full- and part-time employees in the U.S., according to a Feb. 13 announcement.

The consumer electronics retailer said it will provide immediate access to the program on an employee's first day of employment. The benefit operates through Strayer University's Degrees@Work program, which includes coursework for certificates or associate, bachelor's or master's degrees.

Best Buy has offered tuition discounts and reduced fees for more than a decade, according to the announcement, but the expansion is intended to help more employees access education and develop skills. retaildive.com


Starbucks lays off 1,100 corporate employees as coffee chain streamlines
Starbucks plans to lay off 1,100 corporate employees globally as new Chairman and CEO Brian Niccol streamlines operations.

In a letter to employees released Monday, Niccol said the company will inform employees who are being laid off by mid-day Tuesday. Niccol said Starbucks is also eliminating several hundred open and unfilled positions.

“Our intent is to operate more efficiently, increase accountability, reduce complexity and drive better integration,” Niccol wrote in the letter.

Starbucks has 16,000 corporate support employees worldwide, but that includes some employees who aren't impacted, like roasting and warehouse staff. Baristas in the company's stores are not included in the layoffs. apnews.com


J.C. Penney, Eddie Bauer operator lays off 5% of corporate staff
About 250 people at Catalyst Brands, which also runs Aéropostale, Brooks Brothers, Nautica and Lucky Brand, were let go.

US retailers set to close stores in 2025: Macys, Best Buy, Victoria Secret, JCPenney

Ikea to open 8 new US stores this spring, summer
 

Last week's #1 article --

Who's watching the meat at Big Y? A loss prevention specialist and a lot of cameras
 




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'Retail Crime Uncovered': Special Episode #3


In this jam-packed round up of the latest developments in retail crime, Emmeline outlines the key recommendations from the UK House of Lords Inquiry into shoplifting with special guest, Chris Noice from the Association of Convenience Stores (ACS). In Newscast, we learn about the growing trend for targeting luxury food items such as artisan cheese and champagne and exporting it into international markets, as well as the million dollar gift card scams hitting the USA and attracting the attention of Homeland Security. The Country Focus takes in South Africa and RCU guest Andre Jordaan describes the 'war on the highway'.
 

Stream It Here

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Cyber Salaries Are Up But So Are Concerns Over Growth, Flexibility & Retention
Cybersecurity Salaries Stay Competitive, Retention Challenges Persist
Cybersecurity professionals continue to command high salaries, but there are rising concerns over career growth, workplace flexibility and retention in the industry, according to a report from IANS Research and Artico Search.

The report revealed while demand for security expertise remains strong, organizations that fail to offer career advancement opportunities and flexible work arrangements will struggle to attract and retain talent.

The report found that 61% of cybersecurity professionals now work across multiple security domains, such as security operations (SecOps), governance, risk, and compliance (GRC) and application security (AppSec).

This trend reflects the increasing need for cross-functional expertise amid resource constraints.

However, only one-third of cybersecurity professionals would recommend their employer, citing slow career progression and limited growth opportunities as major frustrations.

Nick Kakolowski, senior research director at IANS, said having cross-functional responsibilities is common in cybersecurity and can pay off as professionals look to take on new opportunities.

“The breadth of experience can open new doors, but security's growing scope and increased responsibilities are not always accompanied by adequate rewards, which can lead to feeling stuck in a job and contribute to burnout,” he said. securityboulevard.com


No Cyber Risk Disclosure Changes Expected Under Trump
SEC revamps cyber and crypto enforcement unit under Trump administration

The reconfigured unit signals a more hands-off approach on digital currencies, but legal experts do not expect major changes in cyber risk disclosure.

The Securities and Exchange Commission on Thursday unveiled a revamped anti-fraud unit to protect retail investors in emerging technologies, reflecting the Trump administration's evolving approach to cryptocurrency and cybersecurity.

The Cyber and Emerging Technologies Unit, led by Laura D'Allaird, will have about 30 fraud specialists from across the agency and replaces the Crypto Assets and Cyber Unit. The revised CETU will complement a crypto task force launched in January under the leadership of Commissioner Hester Peirce.

The reconfigured anti-fraud unit is part of an effort to streamline the oversight of new technologies by the Trump administration.

SEC actions to regulate cybersecurity had been the subject of fierce debate under former Chairman Gary Gensler, who backed aggressive measures to get companies to report material data breaches and update investors on risk mitigation strategies. cybersecuritydive.com

 
Tech Spending to Grow 6% in 2025
Global tech spend to approach $5 trillion this year: Forrester

The U.S. market is expected to exceed $2 trillion for the first time, with financial services and insurance leading the charge, the analyst firm said.

Global tech spend will grow 5.6% this year to $4.9 trillion, driven by investments in cybersecurity, cloud and generative AI technologies, according to Forrester.

The analyst firm expects the U.S. market to top $2 trillion for the first time, driven by heavy investing from financial services, insurance, government, media and professional services organizations.

Domestic tech spend accounted for 41% of the $4.7 trillion global market in 2024, Forrester said. The U.S. share of the AI software products and services segment was slightly higher, comprising 46% of the global market.

Generative AI lit a fire beneath the massive global technology market, igniting growth in cloud, software and data center infrastructure, but there were other spending accelerants. cybersecuritydive.com


Cisco: Salt Typhoon used new custom malware in telecom attacks

 


 

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Did E-Commerce Make In-Store Shopping Worse?

How the Internet Made In-Store Shopping Miserable

E-commerce didn't kill bricks-and-mortar stores, but it made them worse. Much worse.

Physical stores today are understaffed and full of inconveniences such as locked shelves. Now, add one more gripe to the list: not enough stuff. If you have ever trekked to a store only to be told the item you are looking for is out of stock but can be ordered online, you aren't alone. The practice is so common that retailers have a name for it.

The consulting firm AlixPartners studied 30 retailers and found that on average only 9% of their online women's clothing assortment was available in physical stores. For department stores, the percentage was 7%, and at mass merchants it was 2%. Specialty retailers fared better, with a third of their online goods available in stores.

The internet ushered in a new era of shopping nirvana, in which we could order whatever we wanted from the comfort of our couch. It also has siphoned money and merchandise away from bricks-and-mortar stores, turning buzzy emporiums into dilapidated mausoleums. Retailers have vastly expanded the breadth of products they sell online to better compete with Amazon.com, making the offerings in their physical stores feel paltry by comparison.

Retail CEOs like to say they want customers to shop however they want-either online, in stores or a combination of the two. The reality is that they make more money when customers buy from physical stores because packing and shipping expenses eat into online profits.

But when it comes to the stockroom, even the best stores can't keep up with the internet.

The gulf has widened further as chains have opened smaller stores. Retailers can hold far more inventory at central distribution centers that fulfill online orders than at any one store. finance.yahoo.com


How Important Are Speedy Online Deliveries?
A survey from McKinsey found that 90% of consumers are willing to wait two or three days for deliveries as concerns over cost, reliability, and flexibility become more important in a fast last mile.

Speed ranked highest when consumers were asked to rate the importance of various delivery priorities in 2022, but it fell to fifth in 2024, according to McKinsey.

Coming in as more important than speed were: Cost, Transparency, Flexibility/ease of returns and Choice of delivery location. retailwire.com


H-E-B opens 100,000-SF e-commerce fulfillment center inside 610 Loop

 


 


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Memphis, TN: Tennessee woman banned from every Walmart in U.S. in self-checkout scam contributing to national shoplifting crisis
A Tennessee woman has been banned from every Walmart in the U.S. in connection with a self-checkout scam. WREG News 3 Memphis reports that Ashley Cross, 37, was arrested at a Memphis Walmart for attempting to purchase $137.34 worth of goods - including jeans, a t-shirt, boots, and 11 packs of ramen noodles - for $1 each by scanning a barcode meant for a watch battery. Charged with criminal trespass and theft of merchandise less than $1,000, Cross was to appear in court Feb 19. Meanwhile, the Walmart chain has barred her from all its stores nationwide, issuing this statement: "We value our customers and associates and want them to have a pleasant shopping experience. Though rare, there are instances when someone is no longer welcome in our stores.”  uk.news.yahoo.com


Arapahoe County, CO: Colorado vape business suffers series of burglaries and armed robberies
A disturbing string of burglaries has been wreaking havoc on a Colorado vape shop. Purple Greens Vape and Glass was burglarized thrice in the past three months. Owner Kelly Morse revealed that the crimes started in 2022 and have since been a recurring nightmare. The company has six locations in Colorado, and since 2022, they've had seven burglaries and one armed robbery denver7.com


Coral Springs, FL: Man Arrested After Returning to Home Depot for Second Day of Shoplifting

Gainesville, FL: Pair charged with multiple thefts (totaling over $1000) from Rural King; younger man was arrested in January on similar charges

Boston, MA: Boston Police arrest 3 Suspected Serial Shoplifters in South End Crackdown
 



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Shootings & Deaths


Howard County, MD: One teen killed and another in grave condition following Columbia shooting
Michael Robertson, a 16-year-old sophomore at Wilde Lake High School in Columbia, is remembered by his school's principal as a "well-liked student, friend and classmate" and a member of the football team. Robertson was killed in a double shooting near The Mall in Columbia Saturday evening. A 15-year-old, who attends Oakland Mills High School, was critically injured in the shooting. "Michael was a well-liked student, friend, classmate, and football teammate, and his death will likely have an even greater impact on many people because it was a homicide," Wilde Lake Principal Michael C. Brown said in a letter to families, which was obtained by WJZ. "I know many students have been posting about this incident on social media, and I ask that parents please talk to your children about their social media activity to make sure they are acting responsibly and being respectful of the families impacted by this loss." Officers responded to the shooting around 5:52 p.m. Saturday in the parking lot and bus loop area outside of Lidl in the 10300 block of Little Patuxent Parkway. Police arrested Emmetson Zeah, from Columbia, has charged him with first-degree murder. Zeah is also facing attempted first-degree murder for a shooting on Feb. 14 on Twin Rivers Road in Columbia.  cbsnews.com


North Hollywood, CA: Man shot to death in parking lot of Home Depot
Police are searching for the person who fatally shot a man in a North Hollywood Home Depot parking lot. Los Angeles Police Department officers from the North Hollywood Division responded to 11600 Sherman Way, between Lankershim Boulevard and Tujunga Avenue, at 11 p.m. Friday regarding a shots fired call. When they arrived, officers learned the victim had previously been in an argument with the suspect, who chased him through the parking lot, according to an LAPD spokesman. The suspect drew a gun and shot the victim, who fell to the ground. Afterward, he was run over by a truck, police said. The man was taken to a hospital, where he was pronounced dead. 2urbangirls.com


Lexington County, SC: Update: He opened fire in a crowded South Carolina mall
On Friday, he learned his fate. A judge has sentenced a 25-year-old man for his role in the 2022 Easter weekend shooting at one of the Columbia area's busiest malls. The Eleventh Circuit Solicitor's Office announced on Friday that Jewayne M. Price had been sentenced months after being convicted of nine counts of assault and battery of a high and aggravated nature and two counts of attempted murder for a shooting that happened in the Columbiana Centre, where nine innocent bystanders were struck by gunfire. Of the nine wounded by gunfire were a 73-year-old who had critical injuries and a 16-year-old who was shot in the back. Five others suffered injuries such as broken bones, cuts and a head injury while attempting to leave the mall. Price was sentenced to 35 years in prison for his role in the April 16, 2022 shooting. Judge Walton McLeod IV said in the sentencing that the sentence should "send a message to anyone who brings this type of violence into a small or public setting -- a sentence that reflects the harm caused that day."  wltx.com


Long Beach, CA: Man shot while attempting to stop 3 women from stealing out of Long Beach store
A man was shot Saturday while attempting to stop three women who were trying to steal from a business in Long Beach, authorities said. Officers were dispatched at about 2:50 a.m. Saturday to the 4400 block of Los Coyotes Diagonal regarding a shooting, the Long Beach Police Department reported. "The preliminary investigation indicates that three female adult suspects were stealing items from a business, and the victim attempted to stop them, which escalated when one of the suspects shot the victim,” according to a police statement. The victim was expected to survive his injuries, police said. The suspects fled the scene prior to police arrival and the investigation was ongoing.  2urbangirls.com


Birmingham, AL: Investigation underway after shooting in Western Hills Mall in Fairfield, one injured
An investigation is underway in Fairfield, Alabama at the Western Hills Mall after a shooting occurred there Sunday afternoon. The Jefferson County Sheriff's office responded to 7201 Aaron Aronov Drive on reports of a shooting in the mall. JCSO says one adult male was transported to UAB Hospital by Fairfield Fire and Rescue. At this time, we are not sure of the extent of the man's injuries or if anyone else was shot.  abc3340.com


Concord, CA: Liquor Store robber with a shotgun shot, killed by employee

Cook County, IL: Man fatally shot outside suburban Glenwood bar & restaurant

Houston, TX: 3 shot at Goose's Acre pub in The Woodlands, suspect in custody

Portsmouth, VA: 2 men have life-threatening injuries after a double shooting in a Portsmouth shopping center

Houston, TX: Woman shot after defending herself during armed robbery at Houston convenience store
 



Robberies, Incidents & Thefts


Waterloo, ON, Canada: Three charged in attempted jewelry store robbery at Conestoga Mall


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C-Store - Houston, TX - Armed Robbery / Cust wounded
C- Store - Goliad, TX - Armed Robbery
Cellphone - Austin, TX - Robbery
Gas Station - Sherman Oaks, CA - Armed Robbery
Gas Station - San Diego, CA - Armed Robbery
Liquor - Concord, CA - Armed Robbery / Sups Killed
Mall - Kentwood, MI - Robbery
Pharmacy - Long Beach, CA - Armed Robbery / Cust wounded
Pets - Centennial, CO - Robbery
Restaurant - Colorado Springs, CO - Armed Robbery
Restaurant - Portland, OR - Armed Robbery
Restaurant - New Castle, DE - Armed Robbery
Tobacco - Selbyville, DE - Burglary
Tobacco - Portsmouth, VA - Armed Robbery / 2 Emp wounded
Vape - Arapahoe County, CO - Burglary
Walmart - Battle Ground, WA - Armed Robbery          

 

Daily Totals:
• 14 robberies
• 2 burglaries
• 4 shootings
• 1 killed



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Staffing 'Best in Class' Teams

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Director of Asset Protection
West Sacramento, CA - Posted January 15
As our Director of Asset Protection, you will provide direction and oversight to the Asset Protection department and functions for 130 locations in California and Nevada, including strategic initiatives, business planning, policy development, loss prevention programs and systems, inventory shrink reduction programs, physical security systems, security personnel, executive protection and asset protection to all employees, stores and facilities...




District Asset Protection Manager
Brooklyn, NY - Posted January 15
As a District Asset Protection Manager, you'll develop, direct and lead the implementation of the company's Asset Protection, Shortage control and Safety programs for all markets in your region. You'll train and oversee store management and shortage control associates to verify the proper execution of company policies and procedures. In this role, your leadership will also guarantee the safety and security of our customers, associates, merchandise and physical structure...




 

Regional Investigation Manager
Melville, NY - Posted January 8
The purpose of this role is to investigate losses associated with theft and fraud as well as minimize liability for Lowe's by conducting fact-based investigations that align with the Lowe's regulatory policies and procedures. This position provides decisions and oversight on employee, organized retail crime, and fraud-based investigations. This role is responsible for maintaining the Lowe's brand by mitigating the company's liabilities. This role will also be responsible for directing, coaching and leading Lowe's APS personnel and MORCM on investigations...
 


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