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LP, AP & IT Security's #1 News Source

6/9/20 D-Ddaily.net
 

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'Making a Murderer': From the Screen to the Hot Seat

Dave Thompson, CFI, VP of Operations, WZ




Filmed in January 2019 at the Daily's 'Live in NYC at the NRF Big Show 2019' event
 

The Netflix true-crime documentary series “Making a Murderer” highlighted the case of Brendan Dassey and the interrogation that led to a highly controversial “confession” and guilty verdict resulting in Dassey’s incarceration. Worldwide leaders in non-confrontational interviewing techniques, Wicklander-Zulawski & Associates (WZ), took a stand by highlighting the issues and errors made in these interrogations leading to coerced confessions – and have continued to use this case as an example in their training programs.

Dave Thompson, CFI, discusses the impact “Making a Murderer” has had on the interrogation community and how it’s helped push the evolution of this essential skill for practitioners ranging from law enforcement to loss prevention.

Episode Sponsored By

 



 


 



 


LP/AP Hero:
Isaac Fabrega, Domino's Pizza Safety & Security Manager, Supporting Local Law Enforcement

Domino’s Pizza Safety and Security Manager, Isaac Fabrega, supported the Laurel, Maryland PD during this difficult time by providing lunch and showing support for their help on many issues. We thank Chief Hamill and his department for the long hours they have been working.

-
Van Carney, National Director - Safety & LP at Domino's, for this submission.

Have an LP/AP Hero On Your Team?
Send us the story and let's share them with the industry.
Let's Show Their LP Pride & Actions

 


 

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Protos Security newest Solution Innovation Partner
at the Security Executive Council

Protos Security, a nationwide leader in Security Services has been added as a Solution Innovation Partner by the Security Executive Council.

The Security Executive Council is excited to welcome Protos Security to our Solution Innovation Partner (SIP) Program. We believe that Protos’ ability to leverage traditional security officers, armed security officers, on-demand emergency security officers, and off-duty Police Officers with technology oversight is an effective all-hazards risk mitigation solution service offering likely surely to be embraced by our community of practitioners. We look forward to driving the SIP Program’s win-win-win mission with Protos and our community” said Dean Correia Emeritus Faculty, Business Continuity Lead at Security Executive Council

The Solution Innovation Partners program is a part of the Security Executive Council’s Security 2020 Initiative. SIP is an informed diligence process that provides end users a degree of confidence as they
choose security product and service providers. Selected companies are evaluated for their risk mitigation and return on investment capabilities, as well as their trustworthiness.

Faster, More Accurate Emergency Dispatch Expected in the City
of Westerville and Blendon Township, Ohio


The City of Westerville, Ohio joins a growing number of municipalities across the nation to implement Automated Secure Alarm Protocol (ASAP) at its Public Safety Answering Point (PSAP). ASAP technology automates communication from alarm monitoring central stations to PSAPs and 911 centers, resulting in faster, more accurate emergency response.

ASAP was developed in partnership between The Monitoring Association (TMA) and the Association of Public-Safety Communications Officials (APCO), with Vector Security President and CEO Pam Petrow co-chairing the committee. Vector Security was the first alarm company to debut ASAP in Richmond, VA in 2012. vectorsecurity.com

New Resources for Restaurants at BackToOpen.com

New resources include:
See where each state currently stands for reopening
● e-Commerce, Fraud and Chargeback challenges
● ServSafe new video on reopening dining rooms safely

Additional resources include:
● Helpful scripts associates can use when encountering COVID-19 issues
● Restaurants Managing Crisis Whitepaper
● De-escalation Q&A in the time of COVID-19
● How to partner with law enforcement and top tips on physical security
● Printable signage from the CDC including hand washing signs, etc.
● Social Distancing signage for printing
● National Restaurant Association Opening Guidelines
● Best Practices for Opening from the Food & Drug Administration
● And more!

 



Defunding Police Across America Movement?

 

Ground Zero for the 'Abolish the Police' Movement
Movement to defund police sees Minneapolis as proving ground

Protesters in Minneapolis and across the country have found a new rallying cry: Abolish the police.

They may differ on what it means to dismantle or defund the police. But the idea has gained momentum across the country, with activists asking people to redefine public safety without armed, uniformed officers of the law.

Black Visions Collective and Reclaim the Block, advocacy organizations that have pushed to defund the Minneapolis Police Department in recent years, have now captured the attention of the city’s leaders and its residents.

This week, movement leaders have forced elected officials to take a public stand. On Saturday, Minneapolis Mayor Jacob Frey was heckled and sent away by protesters after he told them he did not support a full abolishment of the police department.

The next day, in front of a massive crowd at Powderhorn Park, a majority of City Council members stood on a stage and said they would “begin the process of ending the Minneapolis Police Department.

But doing so means more than just creating a “police in T-shirts” model, Montgomery said. It means investing in other facets of society that lead to a safe and healthy population, such as education, housing and health care.

It also means building a different structure to respond to danger that is “culturally appropriate and competent,” she said. Instead of officers responding to calls of domestic assault, substance abuse or mental-health issues, they would be handled by professionals in those fields.

And while a majority of council members made a commitment to end the department, Montgomery acknowledged there needs to be education on the history of the police department — and on the disproportionate violence enacted by police against black people — to sway those who support it. startribune.com

The Community Policing Model Already Used in Camden, NJ
How Defunding the Police Department Worked for One New Jersey City

"Our officers are guardians, they’re not warriors"

Back in 2013, the city of Camden did away with the police department, with a renewed focus on community service. Now with protests raging across the country, people are asking: Has the experiment worked?

If judging by the optics over the past week or so – where cities like New York and Philadelphia have seen police vehicles burned and looters taking advantage at the height of the unrest – Camden has been relatively calm. The city has seen nothing like what major cities have, with the Camden Police Chief instead marching with the protesters, not gearing up to square off with them.

Camden County Freeholder Director Louis Cappelli says the relative harmony between police and community is a result of the city taking the radical step seven years ago to disband the police force – tearing up union contracts and replacing the department with a larger county police force more focused on neighborhood patrol and respect.

Our officers are guardians, they’re not warriors,” Cappelli said. “The difference is significant. We now have three times as many officers on the street, we have a model of community policing that was formed with the input of the residents of the city. We have a much safer city.” nbcnewyork.com

Biden, Democrats seek to shut down calls to defund police
Presumptive Democratic presidential nominee Joe Biden and Democratic leaders on Capitol Hill are quickly shutting down calls to defund police departments as the party grapples with how to respond to demands for reforms in the wake of George Floyd's death.

The idea is splintering black activists and some prominent progressive lawmakers from Biden and top congressional Democrats while providing fodder for national Republicans, who are quickly mobilizing to use it as the latest example of Democrats moving to the left in the lead up to November. thehill.com

YouGov Poll Finds Only 16% Americans Want to ‘Defund the Police’; 65% Oppose
 



Protest Fallout Continues
Dems Unveil Police Reform - Customers Respond - DOJ Charges


Justice in Policing Act of 2020
House Democrats introduce sweeping legislation to reform police

The Justice in Policing Act of 2020 was introduced on Monday by top Democratic lawmakers House Speaker Nancy Pelosi, Senate Minority Leader Chuck Schumer, black senators Kamala Harris and Cory Booker and members of the Congressional Black Caucus.

The bill forces federal police to use body and dashboard cameras, ban chokeholds, eliminate unannounced police raids known as "no-knock warrants", make it easier to hold police liable for civil rights violations and calls for federal funds to be withheld from local police forces who do not make similar reforms.

The bill makes lynching a federal crime, limits the sale of military weapons to the police and gives the Department of Justice the authority to investigate state and local police for evidence of department-wide bias or misconduct.

It would also create a "national police misconduct registry" - a database of complaints against police. bbc.com

Customers Respond to How Brands React to Black Lives Matter Movement
Dynata surveyed 1,000 Americans through its online platform on June 2. It found that among Black Lives Matters supporters, more than half (58 percent) want to see brands “encourage people to vote;” 48 percent want them to commit to look at their own company and diverse hires; 36 percent to make donations; 34 percent to share links/petitions for their followers to take action, and 29 percent to re-evaluate offers to ensure they have a diverse range of products.

It is common for Generation Z and Millennials to have beliefs that clash with those of previous generations, but Black Lives Matter has created an almost unprecedented rift in sentiment. The survey found that younger consumers are 3.2 times more likely to suggest that the movement is going to change their purchase behaviors in the future. More than 62 percent of respondents under age 35 said they will be “doing more research on brands and their inclusivity practices before purchasing, in light of recent events.” Forty-eight percent of those 35 to 44 said they would be doing more research, while 20 percent of those 45 or older said they would be doing more research. yahoo.com

Minneapolis, MN: St. Paul man charged in connection with Minneapolis Police precinct Arson
Branden Michael Wolfe, 23, has been charged with aiding and abetting arson in connection with fires set at the police department's third precinct on May 28, the U.S. Attorney's Office for the District of Minnesota said in a statement. justice.gov

Federal Complaint Filed Charging Man with Possession of Destructive Device during Protest in Austin

Jacksonville, FL: US Attorney Charged Man With Possessing Molotov Cocktail At Protest

Dallas Man Charged with Theft of Firearms During Protests

Two Texas Men Charged with Theft of Firearms During Protests

Pittsburgh Man Charged with Civil Disorder for Destruction of City of Pittsburgh Police Vehicle

NYPD officer caught shoving female protester charged with assault

 



Coronavirus Tracker: June 9

US: Over 2M Cases - 113K Dead - 774K Recovered
Worldwide: Over 7.2M Cases - 410K Dead - 3.5M Recovered


Fallen Officers From the COVID-19 Pandemic: 43 | NYPD Deaths: 45
Private Industry Security Guard Deaths: 135+
 



Lowest Quarterly Sales Results in History
May's Quarterly Sales Reports Show Huge Disparity


The Winners & Losers Of the Shutdown

Top Essential Retail: Dollar General sales up 27.6%, Non-Essential Retail: VF sales up 2%

Bottom Essential Retail: Papa John's sales up 4.3%, Non-Essential Retail: Ross Stores sales down 52.6%

Essential Retail: Average Comps Up 12.5%, Average Sales Up 15%

Non-Essential Retail: Average Comps Down 7.39%, Average Sales Down 23.8%

*Excluding online retailers

*Carvana led the way in sales. Not included in these numbers - (online) largest sales increase in Quarter 1 up 43%

*Best Buy Numbers not included: Sales Down 6.3%


Amazingly Overall Quarter 1 comp sales up 4.15%, sales down 6%
With all of the 30's percentage drops in the nonessential retailers being offset by the 30's percentage increases at the essential retailers. It almost balanced out.

Interesting retail impact. As the consumer didn't really deviate that much considering. This excludes online retailers.

Report: U.S. retail sales to drop 10.5 % in 2020—with one bright spot

Much In line with the Daily's Tracking Currently

The U.S. retail sector could take years to recover from the impact of COVID-19, and the hit could be worse than that of the Great Recession.

That’s according to eMarketer’s latest forecast on U.S. retail sales (including auto and fuel), which predicted that total retail sales will drop 10.5% to $4.894 trillion this year, a level not seen since 2016 and is steeper than the 8.2% drop in 2009.

E-commerce is the only bright spot, jumping 18.0% to reach $709.78 billion this year, representing 14.5% of total U.S. retail sales in 2020, according to the report. chainstoreage.com


Robberies & Burglaries Double Nationwide

During Riots Two Most Active Days Last week


Tuesday 6/2/20 & Wednesday 6/3/20 = 81 Robberies/Burglaries
(4 armed, 5 Unarmed robberies, 72 burglaries)

Tuesday 6/4/19 & Wednesday 6/5/19 = 40 Robberies/Burglaries
(28 armed robberies, 2 unarmed, 10 burglaries)


October's the 2nd Wave Date - If it Comes Back
A Second Wave of Coronavirus Could Mean a Devastating Fall

As the summer approaches and the rate of transmission of the coronavirus begins to move in undulations instead of huge spikes, complacency could trigger a bigger wave as schools open and people move inside.

In the fight against the coronavirus, assuming the best-case scenario — the population continuing to maintain social distancing and hand hygiene; keeping the elderly protected by sheltering in place; wearing masks; robust testing; and “really good contact tracing” — we’ll see the virus smolder. Absent that good behavior, we may see a potentially devastating second wave in the fall.

Some places will have a problem and then go back into shelter and place but we’ll never have anything as horrific as what happened in New York City. We’ll see undulations until it’s over. That’s the best scenario,”

On the other hand, of all of those protections and mitigation tactics fade into complacency, we could see the darkest period yet, beginning around October.

In October, after two incubation periods, the cases could start to dramatically increase. That would also coincide with flu season and, in California, fire season, where the smoke could exacerbate the seriousness of the virus in some people. govtech.com

Employers Consider Safety Precautions for Return to Workplace
Nearly half of organizations surveyed have not announced a return-to-work date as COVID-19 restrictions ease in some parts of the country, but a majority of HR professionals think setting even a tentative date is a good idea.

The findings from new Society for Human Resource Management (SHRM) research released June 9 illustrate how U.S. employers are considering a phased return of employees, staggered start and stop times, health precautions, and physical changes to their worksites.

Setting a return date is a good idea, two-thirds of HR professionals said, because it eases job-security concerns among staff, especially for those in physical and service industries such as health care, retail and education. Employers that have established a date prefer employees to return on or before June 30, according to more than three-fourths of HR professionals.

Other strategies include:

Staggering the start and stop of employees' workdays as well as break times so as to reduce the number of workers in one location at the same time (75 percent).

Reducing the number of customers permitted on site at one time and taking measures such as counting the number of people as they enter (78 percent).

Limiting the number of employees or customers on site at one time (81 percent).

“Workers should expect to see more masks, fewer handshakes, marked floors, more barriers, and greater flexibility—especially when it comes to remote work.”

Among employers implementing a phased-return plan, one-third intend to do so by specific departments or functions. Others are first bringing back employees with lower health risks or those in leadership positions. The length of the phased return also varies, from two weeks to more than three months. shrm.org

Industry orgs called for stepped-up pharmacy security
With the proliferation of protests around the country — and risk of drug diversion from looting or break-ins, industry organizations are calling for local and state authorities to better protect pharmacies to prevent drug diversion.

NACDS president and CEO Steve Anderson told NACDS chain members this week that he has been communicating with governors, state attorneys general and state boards of pharmacies, as well as the U.S. attorney general and the Drug Enforcement Agency, about the need to protect pharmacies nationwide.

“There is a lot that needs to be said and done about all aspects of this situation. However, NACDS’ communication to our leaders at this moment urges immediate action to help prevent the targeting of pharmacies for the theft of controlled substances," Anderson said. "I would urge that your company also reach out to the governors in the states that you serve, reiterating this message."

NACDS is not the only industry organization calling for more secure pharmacies. The National Community Pharmacists Association also spoke out on behalf of local pharmacies. drugstorenews.com

UK: 25% A Quarter of supermarket staff have experienced abuse during pandemic
The study, from crowd-sourced data collection firm Shepper, found that while 51% of supermarket staff said they had not encountered any abuse from consumers, staff did provide examples of customers behaving aggressively and “shouting in frustration” while shopping.

The research – which included supermarkets Sainsbury’s, Tesco, Asda, Morrisons, Lidl and Aldi – found that 35% of Aldi stores had experienced staff abuse from customers, the most out of all supermarkets measured, followed by Lidl with abuse in 28% of its stores. Morrisons staff had the least amount of abuse, which occurred in 21% of its stores.

Jan Vanhoutte, Shepper co-founder, said: “It’s saddening that supermarket staff are not receiving the same support that NHS staff have had since the pandemic started. Shop floor supermarket employees have been critical to our society during this challenging time, they are heroes in their own right, working on the frontline despite the risks, to help the nation. retailingtoday.com

SIA Open Supervised Device Protocol Approved as International Standard
The Security Industry Association’s (SIA) Open Supervised Device Protocol (OSDP) standard has been approved by the International Electrotechnical Commission (IEC) technical committee on alarm and electronic security systems as an international standard. The latest version of SIA OSDP will be listed as IEC 60839-11-5 and be available in the IEC Webstore.

SIA OSDP is an access control communications standard developed by SIA to improve interoperability among access control and security products. Maintained and developed by the SIA OSDP Working Group since 2011, the standard was submitted to the IEC as a candidate standard in 2016. sdmmag.com

25,000 Stores Predicted to Close in 2020
As Pandemic Accelerates Industry Upheaval

U.S. retailers could announced between 20,000 and 25,000 closures this year, according to a tracking by Coresight Research, with 55% to 60% of those situated in America’s malls.

That would also mark a new record for the industry. That would also mark a new record — which was previously the more than 9,300 locations in 2019.

In recent weeks, bankruptcy filings in retail have begun to mount. Coresight said it expects more liquidations, ticking up the closure tally.

Coresight has, so far, recorded a total of 4,005 announced closures by retailers in 2020, including more than 900 by the home decor retailer Pier 1 Imports, roughly 300 by the health chain GNC, more than 200 by Tuesday Morning, and some from L Brands’ Victoria’s Secret, Papyrus and Penney.

“We expect that a return to pre-crisis levels in offline discretionary retail sales overall will be gradual, as we expect consumer confidence, demand and spending to be short of normal for some time,” Coresight founder and CEO Deborah Weinswig said in the report.

A separate report by eMarketer is forecasting total retail sales in the U.S. to fall more than 10% in 2020 and that they won’t bounce back to pre-Covid-19 levels until 2022. Meantime, eMarketer is calling for e-commerce sales to surge 18% this year.

“This is the sharpest consumer spending freeze in decades in the US,” said eMarketer senior analyst Cindy Liu. cbnc.com

CDC COVID-19 Resources:
To receive weekly emails about the COVID-19 outbreak, sign up for the COVID-19 newsletter

What Workers and Employers Can Do to Manage Workplace Fatigue during COVID-19

CDC Resuming Business Toolkit

U.S. Chamber of Commerce Foundation: Path Forward – Navigating the Return to Work

 



State of the Market: Security, Monitoring & Smart Home

After a year of growth, alarm companies prepare to weather a world of unknowns.

According to Omdia, security won't fare nearly as bad as other industries, though Q2 and Q3 will likely be difficult.

"'Unlike other industries that are being impacted by COVID-19, alarms could be less susceptible overall to decline, since the uncertainty could lead to a stronger demand for alarm monitoring and security in general,"' Kozak says. "'Consequently, alarm monitoring companies that continue with a business-as-usual approach could be hit harder than those that can be more agile in terms of getting in front of customers and offering professional services in new, creative ways."'

Most other security professionals agree the turbulent economy and rising unemployment could create a stronger demand for security.

"'The safety concerns of our customers will continue to be magnified,"' says Brent Duncan, CRO, Interface Security Systems, St. Louis, Mo. "'Unfortunately, such a shock to the economy of this magnitude will only increase crime, theft, burglary and fraud. We are well positioned with our solutions to help businesses combat these challenges."'

Johnson Controls hopes that after a challenging April and May, the industry will start to see green shoots in June and a rebound as we move into the second half of the year.

When demand starts to rebound, firms will have to adjust many aspects of their operations to meet the overdrive of expectations combined with the busiest time of the year,"' Davis says. "'Being able to recover from a pandemic driving a deep recession quickly could put real pressure on systems at companies that were finding ways to merely survive just a few weeks prior. Businesses coming out of the depths of the crisis best prepared for recovery could likely find many opportunities."' sdmmag.com


Retailers say Pandemic Risk Insurance Act would provide 'greater relience' in future outbreaks
The National Retail Federation today welcomed the introduction of the Pandemic Risk Insurance Act, which would establish a federal program to help businesses obtain insurance coverage for pandemics modeled on a system for terrorism insurance established following 9/11.

“Congress must take swift action on a solution to provide all businesses protection against future pandemic risks,” NRF Vice President for Government Relations, Banking and Financial Services Leon Buck said. “The development of a public-private partnership to address this risk will provide certainty for businesses and organizations of all sizes and will ensure that we can meet future pandemic events with greater resilience.”

“This legislation is the cornerstone of a proactive approach in managing the risk and impact of a pandemic or epidemic in the future,” Buck said. nrf.com

More space through summer:
Delta Airlines Reduces Cabin Seating

Delta Airlines will be reducing its cabin seating and blocking middle seats to improve safety and cleanliness during the COVID-19 pandemic.

"Reducing the overall number of customers on every aircraft across the fleet is one of the most important steps we can take to ensure a safe experience for our customers and people," said Chief Customer Experience Officer Bill Lentsch. "Delta is offering the highest standards in safety and cleanliness so we're ready for customers when they're ready to fly again." delta.com


The Robin Report: What the CEO's Read

Millennial and Gen Z Trust in a Newly Reopened World
Young consumers’ trust, and engagement with brands during shutdowns will play a factor in what brands they choose to patronize when stores reopen. Let’s review three NextGen consumer concerns during Covid and what retailers can do to address them:

1. Employee Protection is Table Stakes
The Edelman Trust Barometer found that 71 percent of consumers agree that if they perceive that a brand is putting profit over people throughout the outbreak, they will lose trust in that brand forever. According to Edelman,
78 percent of consumers expect businesses to act to protect their employees and their communities, while 73 percent expect businesses to adapt their human resource policies either to give employees paid sick leave or prevent at-risk employees from coming to work.

Now, the above stats were pulled by polling consumers across generations. And since Gen Z is the most socially conscious consumer demographic (closely followed by their millennial predecessors), they’ll hold brands particularly accountable. NextGen consumers will base their post-Covid purchasing decisions on each brand’s employee experience during shutdowns.

2. Social Media as a Vehicle for Mental Health
3. Delivery Takes Precedence After the Outbreak
therobinreport.com

 



Senior LP & AP Jobs Market

Director, Verizon Emergency Response, Irving, TX.
The Verizon Response Team (VRT) is responsible for developing strategies that leverage Verizon Response assets, capabilities, and crisis support to strengthen Verizon’s position with Public Sector agencies and strategic business customers. The team builds partnerships internally and externally to defend and grow our public safety customer base and positively impact our communities. Through a differentiated customer engagement model, the team delivers customer support throughout disaster planning, response, recovery, and prevention to drive deeper relationships, support revenue growth initiatives, and reinforce Verizon’s commitment to public safety.
Continue Reading

Director of Food Safety and Quality Assurance, Brinker International, Coppell, TX.
Brands: Brinker, Chili's, Maggiano's

 



Brookstone Prepares for Bankruptcy

Kansas Introduces the COVID-19 Contact Tracing Privacy Act


Signet Jewelers to close nearly 400 stores

Tailored Brands considers bankruptcy

Shutdowns Prevented Approximately 60 Million Coronavirus Cases In US, Study Shows

Macy’s, Inc. Raises Approximately $4.5 Billion in Financing

Partnership for Priority Verified Alarm Response:
You're invited to attend PPVAR's Mid-Year Meeting held in a virtual format



Quarterly Results
Casey's General Store Q4 comp's grocery & merchandise down 2% - full yr up 1.9%, prepared foods down 13.5% - total sales full yr up 2.1%,

Signet Jewelers Q1 comp's down 38.9%, digital up 6.7%, total sales down 40.5%
 


All the News - One Place - One Source - One Time

Thanks to our sponsors/partners - Take the time to thank them as well please. If it wasn't for them The Daily wouldn't be here every day for you.
  

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WEBINAR: Navigating Brick-and-Mortar's Resurgence

Wednesday, June 10 @ 1:00pm EST

Speakers:
● Hedgie Bartol, LPQ, Retail Business Development Manager, Axis Communications
● Pedro Ramos, Vice President of Sales, Agilence


Join the Loss Prevention Foundation as we partner with Agilence & Axis Communications to discuss how traditional retail will bounce back from the COVID-19 pandemic in this 1-hour webinar, “Navigating Brick-And-Mortar’s Resurgence.”

The COVID-19 pandemic has caused most brick-and-mortar retailers to indefinitely close their stores and has accelerated the adoption of eCommerce, BOPIS, and curbside sales to stay afloat. Once stores reopen, many are rightfully wondering if things will return to “normal” or if customers will shop in stores again. How will buying patterns change once stores are able to reopen? What will the post-pandemic shopper look like? Should pre-pandemic forecasts be thrown out the window? Will friction-less checkout cause an increase in theft?

While no one can be certain of what the future will hold in these uncertain times, the Agilence and Axis Communications teams are joining forces to combine data and subject matter expertise to navigate the coming months. During the broadcast, speakers will discuss how traditional brick-and-mortar can bounce back and evolve if retailers are willing to leverage all the data readily available within their stores.

The speakers will discuss:

● The Smart Restart: How to Safely Reclaim the Buying Experience
● A 360 View of the New Shopper: New Ways to Segment
● Is Forecasting Useless? The Need for Real-time Data
● Taking Store Operations from Essential to Exceptional
● Reinventing Loss Prevention for a Friction-less Retail World
● And more…


 

 

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Safeguard Your Remote Workforce
DDoS attacks on VPN servers can not only bring remote work to a standstill but also cut off admins from accessing their systems. Here are three ways to stay safer.

A crucial part of ensuring operational continuity, or something close to it, throughout the pandemic is cyber resilience — that is, being able to ensure continuity of digital services, from the applications and data that employees need to carry out their duties from home to any customer-facing elements such as e-commerce websites and mobile apps.

Cyber Resilience Is Multifaceted


Cyber resilience is not only about ensuring that key digital systems and applications continue to be operational. It is about protecting those systems and applications from malicious interference, whether because of digital vandalism or more sophisticated attempts to infiltrate the organizational infrastructure and steal data.

It is also about protecting the organization's online reputation, ensuring that damaging or untrue news stories do not proliferate across social media. The unfolding coronavirus pandemic is having a dramatic impact on organizations' ability to manage all three of these aspects.

VPN Access Turns into a Bottleneck


Operational availability of core systems and applications has been challenged by the drastic change in working circumstances to which most organizations must adapt. The shift to home working has required organizations to deploy new collaboration and conferencing tools, organize new cloud service delivery models and perhaps secure VPN access for staff working from home, and even get new hardware out to remote staff. This is costly and complex.

Meanwhile, many of the organizations supplying such services have had to rapidly reorganize in order to ensure continuity of service amid huge spikes in demand.

Attacks Are Up 30%

Link11 has witnessed a notable 30% increase in the volume of DDoS attacks defended against from February 17 to March 9 compared with the same period in 2019 (disclosure: I'm the COO of Link11). Other organizations have reported similar increases. Some of these may well be motivated by extortion or revenge — especially as the pandemic has meant many organizations have made employees redundant or furloughed staff.

How to Build and Maintain Cyber Resilience - 1. Act, don't react. - 2. Have a shield in the cloud. - 3. Protect your APIs. darkreading.com

Security in a Post-COVID World – Your Team, Your Future

By George Gerchow, Chief Security Officer, Sumo Logic

“New tooling or intelligence approaches can help automate steps for key areas, such as security analysis and investigation”

IT security in particular – under the microscope. However long it may appear, it looks as if there is an end in sight.

What unifies all companies across the world is how they get back to normal, whatever normal will be in the future.

Whatever is coming, preparing your team is an important first step. Creating a ‘mission statement’ for the security team is a good way to prepare. It might seem like a case of too much management-speak in action, but there is a practical reason behind this.

Secondly, make a prescriptive decision on how you will run your security operations in future. This will be based on the success of your business today, what your forecasts suggest over the next couple of years, and what timeframes are realistic. Now, none of us are fortune tellers; however, we can define what we intend to deliver over time and look to stick to it. This prescriptive approach demonstrates leadership to your team and provides guidance to the rest of the business as well.

Alongside this forward-looking approach, consider how to implement some new practices and procedures to support your team.

To support social distancing, you may want to stagger team members being in the office. This should make transmission of any infection between security team members harder, while making the transition easier. You can also consider looking at meeting areas for social distancing and hygiene support, so that people feel comfortable coming back in.

Demonstrating empathy during this difficult phase is also important. Team members should feel that their wishes around getting back to work are being respected – whether that means relieving the strain of juggling family life alongside remote work, or enabling a return to a familiar working environment and team. The idea should be to phase in any changes gradually. cbronline.com

A 10-point plan to vet SaaS provider security
Using a software-as-a-service provider means giving up some control over security, so close vetting of SaaS security during vendor evaluation is critical.

Any cloud-based offering comes with security risks, however. How can an organization know for sure if its SaaS providers’ security provisions are up to its own standards?

SaaS providers are vulnerable to many of the same malware and hacking attacks that plague any other organization. These threats can impact companies using the services. Focusing your SaaS provider evaluation process on the following areas will minimize that risk.

1. Review SaaS patching policies

2. Check alignment of SaaS & internal security controls

3. Make sure you own your data

4. Ensure the SaaS provider complies with relevant regulations

5. Know where the data is stored

6. Check for data loss or corruption provisions

7. Involve security in the SaaS procurement process

8. Identify sub-services the SaaS provider uses

9. Test thoroughly during free SaaS trials

10. Review SaaS provider’s third-party audits

csoonline.com

7 Ransomware Trends: Gangs Join Forces, Auction Stolen Data

Can't Stop the Crypto-Locking Malware Attacks? Criminals Keep Hitting Big Targets

In just the past week, for starters, reports have emerged of a collaboration between the Maze and Lockbit gangs, as well as the REvil - aka Sodinokibi - operators not leaking stolen data for free when victims don't pay, but instead auctioning it off to the highest bidder. And despite the ongoing COVID-19 pandemic, many gangs have continued to pummel the healthcare sector and its suppliers.

Here are seven of the latest ransomware trends.

1. Maze Offers 'Data Leaking as a Service'
2. Fresh Shakedown Play: Auctioning Stolen Data
3. Targeted Ransomware Attacks Continue
4. Healthcare Keeps Getting Hit
5. More Free Decryptors
6. Unfixed Flaws Get Exploited by Others
7. Gangs May Still Be Camped Out


Sometimes, attackers remain camped out in victims' networks after hitting it with ransomware. For victims, one challenge can be that attackers can eavesdrop on their post-breach response plans. Recently, for example, "REvil and Maze seemingly continued to have post-incident access to Agromark and ST Engineering's networks," Callow says. govinfosecurity.com


 
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81 Percent Rise in May Retail eCommerce Sales, ACI Worldwide Research Reveals

Easing of lockdown restrictions reflected in trends across retail categories; DIY and sportswear recover while growth in home office and electronics supplies levels off

Global eCommerce sales continued to show strong growth in May, with certain sectors experiencing triple-digit year-on-year growth, according to an analysis by ACI Worldwide of hundreds of millions of eCommerce transactions from global merchants. Overall retail transaction growth of 81 percent in May, compared to the same period last year, was primarily driven by sportswear and sporting goods (216%), retail specific to housewares and DIY supplies (190%), and gaming (84%).

The sustained increase in eCommerce transaction volumes reflects a further full month of wide-ranging COVID-19-related restrictions, with consumers opting for online and click-and-collect channels over brick and mortar stores. However, the easing of lockdown restrictions in many countries is reflected in certain sectors that until now have experienced the biggest boost; gaming purchases were up 126 percent over the previous year in April, compared to 84 percent in May, while electronics were up only 32 percent in the past month after having been up more than 55 percent in April. Sectors that have been most negatively impacted showed a slight recovery in May; travel was down 91 percent in April, while in May improved slightly to 73 percent lower than the same period last year.

Fraud attempt rates for May were at 3.4 percent, down from 5.3 percent and 4.4 percent in March and April, respectively. Not only did fraud rate by value decrease in May, it was also the first time this year that fraud decreased on a year-on-year basis (3.8% in May 2019). However, the average ticket price of attempted fraud increased by $18, driven by electronics and retail goods. Meanwhile, non-fraudulent chargebacks have increased 25 percent overall, with airline and ticketing sectors particularly impacted. Chargebacks are taking slightly longer to process due to COVID-19 (on average, 7 days longer) as issuers and merchants strive to maintain positive consumer experiences. businesswire.com

Bezos to racist customer: ‘You’re the kind of customer I’m happy to lose’
Amazon CEO Jeff Bezos posted another email exchange with an angry customer who criticized the company’s support of the Black Lives Matter movement. Bezos called the customer’s email “sickening” in an Instagram post late Sunday, saying the person was the “kind of customer” he’d be “happy to lose.”

The customer’s email, which Bezos included in a screenshot, contains profanity-laced insults and racist slurs and says that Amazon’s decision to show solidarity with protesters “will ruin [Bezos’] company.” “This sort of hate shouldn’t be allowed to hide in the shadows,” Bezos wrote.

“It’s important to make it visible. This is just one example of the problem. And, Dave, you’re the kind of customer I’m happy to lose.” cnbc.com

US e-commerce sales jump 18% in 2020, but not enough to offset retail's decline


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Millbrook, AL: Seven People Arrested in Connection to Millbrook Wal-Mart Theft Investigation
Over the last two weeks Millbrook police have made multiple arrests in theft cases associated with multiple incidents of shoplifting that occurred at the Millbrook Wal-Mart over the last several weeks. Millbrook Police Chief P.K. Johnson released the following statement in regards to the arrests: “This is a continuing trend that we’ve been dealing over the past several years. This is just a sample of the arrests that are made by our officers on a weekly basis. It is a burden on our resources, our municipal court system, and I’m sure it has a negative impact on the businesses and its customers as well. That being said Wal-Mart has an outstanding loss prevention program and a state of the art surveillance system. We work very well with Wal-Mart’s loss prevention staff to identify and apprehend those that choose to commit these thefts alabamanews.net

San Bernardino, CA: Harbor Freight Employee charged with Looting and Burglary of his own store
Moses Barbanavarro, 32, was also arrested Friday on suspicion of stealing tools, a machete, and a welding helmet from Harbor Freight Tools on Highland Avenue, according to police. Police said the Harbor Freight Tools manager recognized Barbanavarro as one of the burglars from surveillance footage. sbsun.com

Medford, OR: Woman wanted for the theft of $700 in merchandise from Fred Myer

Avon, OH: Lowe’s reports theft of $525 worth of merchandise

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Shootings & Deaths


Joplin, MO: Police ID 2 Victims killed, Suspect In Hookah Lounge Shooting
A 20-year-old Joplin man is facing possible charges of first-degree murder after two people were shot to death at a hookah lounge during the weekend. Police say officers who were called to Bites N Pipes in Joplin around 11:45 p.m. Sunday found two people dead inside the lounge, located in the Bayberry Square Strip mall. ksisradio.com

Kansas City, MO: Man shot, killed in Northland Price Chopper parking lot
Police are investigating a homicide Monday afternoon in a Price Chopper parking lot. Police were called just before 5:30 p.m. on a shooting. When they arrived at the location, they located an adult male with a gunshot wound in a vehicle. He was pronounced deceased. Police said the preliminary information from witnesses revealed that a male suspect left the scene in an unknown vehicle. kctv5.com

Deptford, NJ: Family files $10 Million Wrongful Death lawsuit in 2018 Deptford strip mall shooting by Police
The family of a suspected shoplifter who was fatally shot by a Deptford Township police officer in 2018 while allegedly trying to flee a South Jersey strip mall has filed a $10 million wrongful death lawsuit, contending the deadly police action was “unreasonable and unjustifiable.” The lawsuit, filed Monday in U.S. District Court in Camden, charges that Sgt. Kevin A. Clements acted improperly when he shot and killed LaShanda Anderson, 36, of Philadelphia, at the Deptford Crossing Center on June 9, 2018. inquirer.com

Fresno, CA: Officer involved Shooting in front of Hobby Town USA
An officer-involved shooting happened just after midnight on Tuesday. A driver almost hit a man on a bike, the driver went back to check on the person and the man on the bicycle pulled a handgun on the driver. Police arrived at the scene and shots were fired between the man on the bike and police. The man tried running away on his bike when officers caught up to him. 2 officers were involved in this shooting and at least 4 shots were fired. The suspect is in the hospital and is expected to be okay after being hit twice by gunfire. The suspect has a criminal history involving felony theft. kmph.com

Memphis, TN: Man charged with attempted murder after shooting at Police Helicopter
According to an affidavit, on June 1, an MPD aviation unit was dispatched at 4 a.m. to monitor a large group of vehicles. The vehicles were involved in several vandalisms and burglaries. Davion Green, 20, has been charged with two counts of Attempted Second-Degree Murder and Employing a Firearm During a Dangerous Felony. fox13memphis.com

 



Robberies, Incidents & Thefts

Suspects posed as NYPD cops in $150K Manhattan jewelry store heist
Two suspects robbed a jewelry store of more than $150,000 in a broad-daylight heist over the weekend while impersonating NYPD cops amid George Floyd protests raging in the city, federal prosecutors said Monday.

Ismael Igartau of Queens and Jose Rodriguez of the Bronx, both 59, were buzzed into a jewelry store on 92nd Street at about 1:30 p.m. Saturday because the storeowner believed they were cops from the 19th Precinct. The suspects were wearing bulletproof vests and one had what appeared to be a detective badge, according to prosecutors.

The pair asked to see the storeowner’s pistol permit, claiming firearms at city stores were at risk of being stolen because of looting in the city, prosecutors said. They pulled out guns and zip-tied the owner’s wrists, a federal complaint said. They grabbed between $150,000 and $165,000 worth of jewelry and fled the store. nypost.com


Decatur, AL: Black store owner punched by officers after calling to report robbery
An Alabama police chief says an officer who punched a store owner while responding to a robbery wasn’t sure if the owner was a threat to the officers’ safety. Decatur Police Chief Nate Allen played body camera footage Monday afternoon from one of the officers involved in the March 15 incident at Star Beverage, showing a different angle to the video posted on Facebook Sunday night.

That video Sunday night shows the owner of the store being punched by one Decatur officer before all three officers grab him. Allen said the officers were responding to a robbery call that night at the store. In the video posted on Facebook, Allen said the store owner can be seen loading rounds into a magazine with the gun nearby on a table. wwlp.com

Portsmouth, VA: Man serving 80 years for robbery seeks help from Gov. Northam
A Portsmouth man sentenced to serve 80 years in prison during his senior year in high school for a string of armed robberies that resulted in no deaths on injuries is pleading with Virginia Governor Ralph Northam to use his power to pardon him. “I deserve a punishment. Robbery is a serious crime deserving a serious punishment, but to have my whole life taken away from me as an 18-year-old child [is excessive],” said inmate Ronald Davis, who has served 22 years in prison to date for the 1997 robberies. “I don`t deserve this.” wtkr.com

Franklin County, PA: Pharmacy ordered to pay more than $180,000 in civil penalties for bad record-keeping
Savage Family Pharmacy, a Waynesboro store, has agreed to pay $180,480 in civil penalties for failing to comply with record-keeping and other requirements of the Controlled Substances Act, which resulted in the “diversion” of opioids from the pharmacy. According to the allegations filed, between 2015 and 2019, the Savage Family Pharmacy did not adequately monitor the conduct of its employees, failed to keep complete and accurate inventories and records regarding the receipt and dispensing of Schedule II controlled substances, including oxycodone and hydrocodone. Pages of the “perptual log” were also removed by an employee that was diverting the controlled substances, the DOJ said. Because of this, tens of thousands of doses of controlled substances went unaccounted for and were “potentially diverted for illicit purposes,” the DOJ said. pennlive.com

Big Jump in Burglaries in Northern Queens, Up 46 Percent in 2020

London, England: How Boodles Jewelers was bamboozled by a high-class gang in a £4million Ocean’s Eleven-style heist

 



Counterfeit

San Juan, Puerto Rico: U.S.Customs seizes fake Rolex watches and jewelry valued at $265,000


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AT&T – South Fulton, GA – Armed Robbery
C-Store – Lincoln, NE – Burglary
C-Store – Bibb County, GA – Armed Robbery
C-Store – Las Vegas, NV – Armed Robbery
C-Store – Lewistown, PA - Armed Robbery
C-Store – Adrian, MI – Robbery
C-Store – Ketchum, ID – Burglary
C-Store - Sioux Falls, SD – Burglary
CVS – Nottingham, MD – Robbery
Harbor Freight – San Bernardino, CA – Burglary
Guns – Raleigh, NC – Burglary
Guns – Lubbock, TX – Burglary
Jewelry – Portland, OR – Burglary
Liquor – Rantoul, IL – Burglary
Liquor – Niagara Falls, NY – Burglary
Music – Portland, OR – Burglary
Pawn - Memphis, TN – Burglary
Pharmacy - Anne Arundel, MD - Robbery
Pharmacy - Queens, NY - Armed Robbery
Rent a Center – San Bernardino, CA – Burglary
Restaurant – Myrtle Beach, SC – Burglary
 

Daily Totals:
• 8 robberies
• 13 burglaries
• 0 shootings
• 0 killed



Click to enlarge map

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Bob Borowski named Loss Prevention Specialist for Amazon

 

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Change is the only constant. Embracing it and dealing with it, while absolutely necessary, can be a daunting task that is difficult for everyone. Psychologists believe that humans strive to eliminate fear by avoiding change when, in fact, change can be the best thing for us. Those that run to it usually are in front, and those that avoid it most of the time end up in the rear.

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