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Managing the Change Process from Kevin Colman, Group Vice President of Asset Protection
Macy's is not only the largest department store chain in the U.S., but it is now also a Top 10 online retailer. To keep pace with the rapidly changing business model, Macy's Asset Protection team has reinvented itself to address the many challenges that cybersecurity and omni-channel retailing presents. Kevin Colman, former Group Vice President of Asset Protection for Macy's, talks about the transformation to 'Omni AP', where protecting the brand and increasing profits are just as important as preventing shrink.
Left to Right: (seated) Gus Downing, Mike Crissman, Gordon Smith
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