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2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride -
One Team Selfie at a Time
Smart &
Final "Gets LP Social"
Smart & Final's Loss Prevention
Team enjoys a pizza party during their October LP Team Meeting
Winner of D&D Daily's
'Group LP Selfie' Competition
Pictured from left to
right:
Al Hrubeniuk, Tim Humble, Alfred Schmidt, Annelies Manuel, Nicole
Adame, Amanda Ruiz, Carlos Oveido, Joseph Hamori, Robert Puentes,
Shawn Amarasinghe (holding the D&D Daily "selfie plaque"), Ronnie Rubalcaba, Jeff Mair, Frank Said, Darryl Dinson, Sarah Brown,
Michael Mills, Steve Stone, Joel Elliot, Richard Romero
Not Pictured:
Nicole Holton
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Smart & Final's Winning
Photo!
Smart and Final Loss
Prevention Team
"Teamwork, Integrity,
Accountability, Respect, Growth"
The
winning photo
was submitted back in October 2017 by Al Hrubeniuk Director of Loss Prevention
Services, Smart & Final.
Thanks again to the
Smart & Final Loss Prevention Team for their participation!
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Submit Your Group LP Selfie and Group Vendor
Selfie Today!
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Reasons To Watch the LPNN's 'Live
in Dallas at NRF Protect' Series
More Technology & Solutions Introduced
Then Ever Before
Filmed and
Live streamed on d-ddaily.net at this past NRF Protect shoot in
Dallas, this 20+ episode series introduces more new technology, new solutions
and new solution providers then ever before and quite frankly it makes all
the sense in the world given the state of retail disruption and the digital
push.
 From
ADT's new
Datashield, cyber security solutions for the retail sector to
Sensormatic's new InFuzion tags and
Shrink Management as a Service (SMaaS). With
Intellicheck's Retail ID authentication solutions stopping fraud before
it happens, to Auror's new
software designed to identify and prevent prolific offenders in
real-time and
Captis
Intelligence's next generation in crime prevention systems. With
Delta Lock's new smart Al
technology offerings to
OpenEye's innovative
cloud-centric software solutions, and
ControlTek's rapid paced retail developments of new asset protection
offerings to
Axis Communications continuing to revolutionize the way retail
professionals work and increasing store safety, efficiency, and profitability.
These episodes offer you an opportunity to see all the new technology that's
coming to market to help you develop and build a best in class LP/AP program
designed with the latest technology available in the market.
LP/AP Sessions/Episodes
Couple that with over ten episodes of senior LP/AP executives and the NRF's
senior leadership talking about the
NRF's
role and value, introducing the
NRF's
new cyber executive. With more hot topics ranging from the
NRSS's
industry shrink results and stats to the
NRF's ORC effort, the
impact of California's prop 47 on retail and the community - coming
directly from a DA and an industry leading VP who are directly involved, to
LP's industry evolution from one of the best out there, to handling
sexual harassment in the retail world from one of the top women in the
entire industry, to
'Serving the Military'
and learning about how LP
services the Army & Air Force's and the Coast Guards exchange services
worldwide, and finally hearing from two senior LP executives on how retails
digital transformation in this era of 'convergence' is forcing all LP/AP
departments to
Build a Culture of Adaptability and Resilience.
We at the Daily design these series to maximize the information, the impact, and
the value for every retail viewer regardless of their discipline or area of
expertise. Certainly focused on the LP/AP and even IT Security industry our
objective is to give you the experience of attending the NRF Protect conference
in a digital, condensed and on-demand vehicle. That allows you to see and learn
from the executives that are committed to delivering the best for their company,
their teams, and for this industry.
If you've missed a few, want to catch up, or just see a topic or solution you
may be interested in at the moment - Take the time and visit
www.d-ddaily/live-at-nrf-protect-2018
And if you have an idea for a future session let us know and we'll bring it to
life for the whole industry to see! Let's make one and make an impact!
Click here &
email me directly. Gus Downing
Is it time for retailers to get political?
Companies Should Advocate For Reforming Criminal Justice
System
More than half (60%) of Americans say businesses should stick to what they know
and not get involved in cultural or political matters, according to their
analysis of data from Morning Consult.
But some issues do require attention, according to that breakdown, which was
emailed to Retail Dive. The vast majority (61%) of Americans say that a
company should advocate for civil rights, for example, followed by "the
rights of racial minorities" (57%), reforming the criminal justice system
(54%), stricter gun control (44%) and gay rights (42%).
Other issues were too hot for most Americans, presenting danger for brands: Only
38% want to see brands wade into the rights of protestors kneeling during the
national anthem, with similarly low results for brands supporting
anti-choice abortion policies (36%) and Republican candidacies (35%).
Turbulent political times might seem like a good time to avoid controversial
issues, but Americans aren't letting retailers and other businesses off so easy.
Global Strategy Group, which has tracked U.S. consumers' appetites for the
mixing of business and politics earlier this year found a "marked increase in
the number of consumers who are actively seeking out information about where
companies stand on important social and political issues," according to their
fifth annual
"Business & Politics: Do They Mix?" report. A huge majority of Americans
(81%) believe corporations should take action to address important issues facing
society and only somewhat fewer (77%) think they actually have a responsibility
to do so.
More than half (54%) of younger millennials surveyed by Accenture say that
retailers have a responsibility to address diversity and 51% are more likely to
shop at a retailer that demonstrates such awareness.
Similarly, Sprout Social found that nearly half (46%) of consumers want brands
to be transparent about employment practices, 50% want visibility into business
practices and 53% want to hear about company values. A much greater majority
(89%) say a business can regain their trust if it admits to a mistake and is
transparent about the steps it will take to address it, according to Sprout
Social's report. retaildive.com
Boscov's taps Checkpoint System tech to boost
sales, decrease shrink
Retailer Boscov's is using CableLok, a retail security system from Checkpoint,
to drive sales while also reducing shrink in a number of its retail locations.
The largest family owned department store is aiming to discourage shoplifting
while not impacting the sales environment or the customer experience when it
comes to browsing expensive merchandise, according to a press release.
The technology features a flashing LED and alarm in a lanyard design and built
for apparel retail needs. Boscov's is using it for high-end brand items
including products from Michael Kors and Calvin Klein, according to the release.
Mike Conaway, director of risk management and loss prevention for Boscov's, said
the new security approach is providing customers with increased access and has
helped drive sales.
"The initial testing of CableLok was immediately successful because the system
is easy to use, requires no maintenance and associates can be trained to use it
in a manner of minutes," he said in the release.
retailcustomerexperience.com
Trump Calls on Chicago to Embrace Stop-and-Frisk
Policing
President Donald Trump drew an enthusiastic response from a law-and-order crowd
Monday, advocating the use of "stop and frisk" policing and saying he has
directed the Justice Department to work with local officials in Chicago to stem
violence in the nation's third-largest city.
 "The
crime spree is a terrible blight on that city," he said at a convention of
the International Association of Chiefs of Police.
Trump said he had ordered Attorney General Jeff Sessions to "immediately" go
to Chicago and encouraged it to embrace the stop-and-frisk policing method
that was used in New York City until it was deemed unconstitutional because of
its overwhelming impact on minority residents.
"Gotta be properly applied, but stop-and-frisk works," Trump said.
It was unclear exactly what the president had ordered of his attorney general.
The White House and Justice Department didn't immediately respond to requests
for comment. Trump traveled to Orlando with Deputy Attorney General Rod
Rosenstein. nbcbayarea.com
Organized Crime & 'Consumer Entitlement' Driving Retail Return Fraud
$72 Billion in Total Return Fraud Last Year - Up 10.8%
How much will it be this year?
The National Retail Federation (NRF) found that merchandise returns climbed from
10.2% in 2015 to 11.3% last year, though Shopify Plus reports eCommerce returns
are as high as 20%. NRF data also revealed that fraudulent returns - such as
returns of stolen merchandise, wearing and then returning items, and use of
counterfeit receipts - rose from 8.8% to 10.8%. Based on 2017 U.S. retail
sales, those figures translate to over $573 billion in total returns and more
than $90 billion online, resulting in $62 billion in retail return fraud and
nearly $10 billion in eCommerce losses.
Monica Eaton-Cardone, a financial technology (FinTech) executive specializing in
risk management and fraud prevention, notes that organized crime and consumer
entitlement both contribute to rising return fraud.
U.S. retail sales grew 4.4% to nearly $5.1 trillion last year, while eCommerce
sales soared 16% to $453.5 billion. Unfortunately, returns and fraud are also on
the rise, surpassing any proportionate trend. Eaton-Cardone warns that this
threat has doubled in the last year alone, diminishing sales gains and retail
profitability.
According to the NRF, 68.3% of retailers had returns of stolen merchandise and
65.1% suffered employee-complicit return fraud; over half (54%) experienced
returns from organized retail crime groups, and 39.7% reported that their
customers engage in "wardrobing," or returning items after use.
Eaton-Cardone, says Amazon policies have helped fuel the recent proliferation of
returns. By offering free shipping, fast delivery and frictionless - often free
- returns, Amazon has raised consumer expectations and created a sense of
entitlement. A Shopify Plus survey found that 89% of online shoppers take
advantage of return policies and 41% buy items in multiple sizes or variations
with the intent to return; in addition, 80% expect free returns and 71% say
restocking fees will prevent them from purchasing.
prweb.com
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Stop by the Zellman
Group's booth at
this week's CLEAR Conference in Myrtle Beach
The Zellman Group is a sponsor and exhibitor at the
CLEAR conference in Myrtle Beach, South Carolina.
The Zellman
Group is the nation's leading provider of Organized Retail Crime
recovery.
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Hurricane Michael Intensifies to Category 2
May Be Florida Panhandle's Strongest Landfall in 13 Years Wednesday
Hurricane Michael has strengthened to Category 2 intensity, and is forecast
to strike the Florida Panhandle at least as strong as a Category 3 with
dangerous storm surge flooding, destructive winds and flooding rainfall. Michael
will also bring heavy rain and strong winds to other parts of the southeastern
United States after it moves inland.
weather.com
Home
Depot Activates Hurricane Command Center For Hurricane Michael
(New Pictures)
 Inside the Command Center, the company works around the clock to ensure it is
supporting coastal communities, with combined efforts by the merchandising,
supply chain and operations teams. So far, the company has sent 125 shipments of
supplies to local stores, while our supply chain teams work to send more as long
as roads remain safe. When the storm makes it unsafe for road travel, supply
chain will stage trucks outside the impact area to move in quickly when the
storm passes. Additionally, The Home Depot Foundation is partnering with the Red
Cross and Operation Blessing, as well as disaster NGO partners, to preposition
supplies for affected communities.
Click here to learn more about the Command Center and how the company
responds in the wake of a disaster.
homedepot.com
Vigilant Solutions Honors 3 Police Departments with Vigilant Communities Award
Vigilant Solutions - an AI and data analytics company that provides technology
to public safety - today announced it awarded its Vigilant Communities Award at
the International Association of Chiefs of Police (IACP) Conference in Orlando,
Fla., to three law enforcement agencies: Brookhaven Police Department (BPD),
Las Vegas Metropolitan Police Department (LVMPD) and New Jersey State Police (NJSP).
The Vigilant Communities Awards program recognizes law enforcement agencies for
the exceptional use of artificial intelligence (AI) to prevent and solve crime.
benzinga.com
UK's Tesco Former Top Two Execs Go On Trial
(Retrial) For Fraud
in Overstating Profits
400-600 Buyers Falsified Records To Match Numbers
Two former Tesco senior managers have gone on trial accused over an alleged
fraud that resulted in the company's profits being overstated by a quarter of a
billion pounds.
Chris Bush, the former UK managing director, and John Scouler, the former UK
food commercial director, were aware that income was being wrongly included
in the supermarket chain's financial records to meet targets and make Tesco look
financially healthier than it was. They were aware that this wrongly
included income would result in Tesco's trading profit and share price being
overstated."
Bush and Scouler were described as "generals", with those working below them
referred to by the prosecutor Sasha Wass QC as "foot soldiers", who she said
were "pressurised and coerced" into carrying out such a practice. The third
executive Carl Rogberg is not well enough to stand trial.
Wass said that revelation had caused "shockwaves to run through the stock
market", resulting in the company's shares plummeting by nearly 12% and wiping
£2bn off the share value.
The jury heard that investigations had found that by September 2014 "400-600
of the buyers, almost everyone across Tesco, had been involved in falsifying
their records by improperly recognising income".
theguardian.com
ASIS Launches New APP Certification For New
Security Professionals
Becoming an Associate Protection Professional (APP)
ASIS developed this certification program to provide the first "rung" on the
security manager's career ladder. Earning the APP will show your colleagues and
supervisor that you have mastered the four domains of this APP:
 1. Security Fundamentals
2. Business Operations
3. Risk Management
4. Response Management
The exam covers tasks, knowledge, and skills in four
primary domains that have been identified by experienced security
professionals as required areas of competency in this field.
This certification is provided in addition to ASIS's established CPP, PCI and
PSP designations, however is available to security professionals much earlier in
their careers. Whereas the CPP (certified protection professional) requires a
minimum of seven years relevant work experience, the APP will require one to
four, depending on the candidate's educational qualifications (Master's or
Bachelor's degree). The APP exam will be beta tested this December. asisonline.org
NOW Courier, Inc. is the latest to be ISCPO
Carrier Certified
The International Supply Chain Protection Organization (ISCPO) is pleased to
announce NOW Courier, INC. has been officially awarded the ISCPO Carrier
Certified designation, as part of the ISCPO's Carrier Security Audit &
Certification program.
NOW Courier, INC. has
achieved full compliance with ISCPO Carrier Security Requirements, which
includes a comprehensive due diligence process and analysis of various security
standards necessary to ensure the integrity of goods flowing through the
carriers and their clients' extended supply chain.
iscpo.org
Jack in the Box offers live lie detector test on
Instagram
"We are the first QSR to conduct a live lie detector test, so we're very excited
about this. We want to take a fun, social media-first approach to focus on the
trends of consumer habits and call into question if people are being real. We're
in an age of questionable social media authenticity. We all know users use
filters, for example, and we're going to play into that," Ingoldt said.
forbes.com
The Lie Generator: Inside the Black Mirror World
of Polygraph Job Screenings
The Most Extensive Study Ever on Polygraphs
Last week the technology burst into the news when Christine Blasey Ford, the
woman who accuses Supreme Court nominee Brett Kavanaugh of sexually assaulting
her as a teenager, said that she had taken a privately administered polygraph
test to help bolster her account of the incident. "While not admissible in
court, they're used by various governmental agencies and many people believe in
their abilities," Douglas Wigdor, a former prosecutor who now represents victims
in sexual harassment and sexual assault cases against high-profile men,
told The Washington Post.
In one of the biggest surveys of law enforcement use of polygraph screening
to date, WIRED filed more than 50 public-records requests with America's
largest federal, state, and local law enforcement agencies, seeking to discover
how they use the polygraph during hiring and what safeguards they have in place
to prevent abuse. The results were erratic-and discouraging. A quarter failed to
respond at all, and nearly half said they had no responsive documents- meaning
they do not track the age, gender, race, or disability status of those
undergoing examination.
But the results obtained offer a peek inside an outdated system that continues
to influence who gets hired-and who doesn't-at some of the most important
institutions in the United States. Inconsistent and skewed polygraph screening
programs are undermining the very places that are designed to uphold the law-a
failure that comes with personal costs.
The American Medical Association had come out against pre-employment screening
in 1986, and in 1998 the Supreme Court also chipped in, saying that there was
simply no scientific consensus that polygraph evidence is reliable. In 2004 the
American Psychological Association said "the lie detector might be better called
a fear detector," noting there was virtually no research validating its use in
job screening.
In 1999 the Department of Energy asked the National Academies of Science to
review the scientific evidence of the validity and reliability of polygraph
examinations, particularly as used for screening.
While the 2003 National Academy of Science report removed the last vestiges of
polygraphy's scientific credibility, researchers continue to track the
technology's real-world use. A 2017
study at Walden University in Minneapolis found no relationship between
preemployment polygraph exams and officers' propensity for future misconduct-a
purported justification for administering polygraphs-nor any differences in
attitude toward misconduct between officers who had or had not undergone such
testing.
In short, the technology was judged to be pseudoscientific hokum.
wired.com
Jobs Taken Down from Co. Websites
Gymboree - Director, Inventory Control
Guess - Director, Risk Management and Safety
Nike - Senior Director - Nike Direct Retail Operations & Risk
Control
American Express - Dir-Global Security Operations Center
DSW Inc. - Director, Loss Prevention
H&M & Klarna Partner to To Deliver Frictionless
Checkout
The Return of ISIS: ISIS is plotting comeback by
using its 30,000 terror fanatics like a MAFIA gang to raise $4M a year through
drugs and car dealerships
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Don't miss the Florida
Retail Federation's
2018 LP Conference
Join retail loss prevention professionals, law enforcement, and industry
solutions providers from all over the southeast for FRF's 2018 Loss Prevention
Conference.
 Hear
from the best in the business, share information, and promote awareness on the
latest issues associated with organized retail crime.
This year's conference includes sessions from Dave Thompson, CFI, Wicklander -Zulawski,
Dan Fakkety, SE Grocers, Lt. Jim Ostojic & Sgt. Christopher Mason, Polk County
Sheriff's Office, Anthony Gabino, CFI, Chico's FAS and more!
CFE, CFI and LPC Continuing Education Credits are anticipated for
attendance
*Conference registration is complimentary for Law Enforcement*
For more information, and to register
click here
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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National Cybersecurity Awareness Month: Careers
in Cybersecurity
 October
is National Cybersecurity Awareness Month, an annual campaign to raise awareness
about cybersecurity. The month's themes educate students and professionals about cybersecurity attack methods, best practices, and preventive measures and are
geared toward informing the next generation of cybersecurity professionals. It
is critical that today's students graduate ready to enter the workforce and are
open to learning more about the growing field of cybersecurity.
Editor's Note: For all of you in IT Security contact your alma-mater
or the closest college or university and see if you can speak to a class of
students. Do your part for the retail cyber security community. us-cert.gov
An eGuide From IDG
The Security Operations Platform: Automation, Orchestration and More
As the security automation and orchestration market matures, features like
collaboration, event and case management, and reporting and metrics are growing
in importance. Learn how burgeoning security operations platforms are finding a
place in the modern securities operation center.
SA&O platforms enable users to orchestrate the vast array of security
technologies in place at most companies into a "connective tissue" that works in
unison to reduce risk and drive efficiency in the SOC.
As the name certainly suggests, automation and orchestration were foundational
capabilities in SA&O platforms from the beginning. Most security teams have
Standard Operating Procedures (SOPs) that they typically follow in response to a
threat, and the SOPs are normally executed in a manual fashion. SA&O platforms
invoke "digital playbooks" to automate SOPs at machine speed. Playbooks commonly
align with the procedures representing the greatest pain points in a security
operations center (SOC)-procedures that include extensive manual tasks and
require working across multiple products. Playbook automation spans
investigation, enrichment, containment and remediation; below are a few
examples: Email address is required to download.
idgcommunications.lookbookhq.com
'Keep AI From Turning to Evil Purposes'
Teach Your AI Well: A Potential New Bottleneck for Cybersecurity
Great discussion from numerous sources about applying & teaching Al & ML
Artificial intelligence (AI) holds the promise of easing the skills shortage in
cybersecurity, but implementing AI may result in a talent gap of its own for the
industry.
The shortage of qualified security analysts is an issue that the IT security
industry
has been dealing with for years. There is little question that technology
tools - from better analytics engines, to increased automation, to artificial
intelligence - are seen as methods for dealing with the shortage. But will the
fact that artificial intelligence, like its human analog must be carefully
trained, limit its ability to help the industry out of its expertise deficit?
 Whether the technology is labeled artificial intelligence or machine learning,
it is almost never a "one size fits all" proposition.
Every AI engine deployed in a real-world situation must be trained on
environment-specific data, whether the AI is looking at a problem as narrowly
defined as stopping phishing messages - or as broad as a generalized SIEM.
Training is the critical ingredient in AI, but is it also crucial for machine
learning (ML) success? For that matter, is there a meaningful difference between
AI and ML when it comes to their application in security?
"When people use 'AI' in cybersecurity, more often than not they are referring
to the application of machine learning, either unsupervised or supervised, for
various tasks."
Machine learning is where the engine is looking at a known set of data, and
through analysis produces a predictable range of outcomes. Artificial
intelligence, on the other hand, can produce outcomes that lie completely
outside the range of predicted results because its techniques can go beyond
those reachable through linear algorithms.
Whether your preferred term is AI or ML, training is as vital to success as the
specifics of the engine, both to increase the chances of application success
and to keep the AI from turning to evil purposes.
darkreading.com
CEO Fraud: Barriers to Entry Falling, Security
Firm Warns
Access to Valuable Business Email Accounts Starts at $150 on Black Market
Business email compromise isn't the most sophisticated kind of online fraud, but
it's shockingly profitable. In July, the FBI estimated that
global BEC
losses over the last five years had reached at least $12.5 billion (see
FBI: Global Business Email Compromise Losses Hit $12.5 Billion).
That's pretty effective for a scam that involves little more than attackers
pretending to be a senior company official to trick employees into sending them
money.
The BEC scam, aka CEO fraud, is so effective because it exploits trust,
inattentiveness to detail and poor controls. By compromising email accounts
within a company, attackers learn, for example, how invoices are paid and can
seek to defraud victims based on intimate knowledge of how organizations pay
their bills.
Security vendor Digital Shadows, which monitors cybercriminal forms and dark web
sites, says in a
new report that the barriers to getting into the BEC compromise game
continue to fall.
govinfosecurity.com
7 Steps to Start Your Risk Assessment
Risk assessment can be complex, but it's vital for making good decisions about
IT security. Here are steps to start you down the path toward a meaningful risk
assessment process.
How does an organization go about finding a better model and using it to figure
out what their risk is? There are a number of options, from
NIST SP 800-30 to a spreadsheet-based model that can be found from a wide
variety of sources with a quick Google search to
FAIR - Factor Analysis of Information Risk.
Large organizations will have teams dedicated to assessing and re-assessing risk
on a regular basis. Small organizations may lack the team, but they will not
lack the need to understand what risks IT faces and how those risks are
reflected in the rest of the business units.
Start With a Common Language
Among the most important terms to be agreed on are assets, value, losses,
threats, and measurements. And the reason that there should be formal, stated
agreement on the language is that many of the terms have meanings that can vary
from discipline to discipline, or even person to person based on their
background and experience.
Define Assets
An asset is anything that brings potential value - or represents potential risk
- to the organization. The critical point to be made in figuring out whether
something is an asset, is that the value or risk doesn't have to be represented
solely in dollar amounts.
Define Value
In the FAIR model there are three kinds of value (and their mirror image, loss).
The first of these is criticality - the impact the asset has on the
organization's productivity.
The next value is competitive advantage. Does the asset allow the
organization to do something its competitors can't do, or do something in a way
that's superior to the way the competition does it?
The final value/risk is sensitivity, basically a measure of how much the
asset's loss will cost the organization. The model breaks this value into four
separate risks: Embarrassment - Competitive advantage - Legal/regulatory -
General.
Define Losses
Define Threats
Define Measurements
Define the Audience
darkreading.com |
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How to
Quickly Add a Contact in Microsoft Outlook
While in Outlook you can select an email from which you want to
add a contact, drag and drop the email into your contact icon, and it will
automatically fill in the given information in the proper fields. This is a huge
time saver for Outlook users on the go. |
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Captis Intelligence
specializes in developing highly sophisticated means of suspect identification.
Their I-4 solution (Information, Intelligence, Investigation, and
Identification) unifies situational awareness, geographic crime intelligence,
social media investigation, criminal databases, access to
solveacrime.com, and
secured information exchange portals for national retailers, neighboring
businesses and law enforcement.
Dan Santell, CEO, Captis Intelligence, tells us what makes the I-4
platform so unique, how it's reduced theft rates in stores by 50%, and how it
helped police solve a high-profile murder/robbery case within 72 hours.
Tom Meehan & Steve Sell - CONTROLTEK - Quick Take 9
Steve Sell, VP of Global Sales & Marketing for CONTROLTEK, chats with
Amber Bradley about some of the new solutions
CONTROLTEK is
rolling out this year, and then takes on the "Lightning Round", before Tom
Meehan, Chief Strategy Officer & CISO - and famous author of the D&D Daily's
"Tom's Tek Tip" column - crashes the party to share a little wisdom on business
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Why Machines Need Humans To Beat Online Fraud
Fraudsters are nothing if not actors. Some of them are quite good, perhaps
even worthy of an Oscar (or at least a Golden Globe), while others remain
stuck on the level of grade-schoolers doing a poor imitation of their
siblings.
None of this is meant to trivialize crime. Instead, it's meant to put things
into perspective as payments and commerce organizations gear up for the
annual battle against holiday shopping season fraud - which seems likely to
include more account takeovers, look-alike domains and spoofing than in
years past, according to various reports and experts.
The state of fraud prevention - along with the role that expert human checks
can play in this increasingly digital world - served as the foundation for a
recent PYMNTS interview with Michael Van Gestel, global document and fraud
specialist at Onfido, an identity verification company with a focus on
machine learning (ML) and biometrics.
Biometrics and machine learning are becoming increasingly important when it
comes to preventing digital identity theft, and are already being used by a
number of leading financial institutions. That's because algorithms have
superior skills at detecting fraud in images of the human face, and can
be more easily trained and scaled to deal with high volumes of new users.
However, humans tend to do better with facial movement in videos, along
with some other related areas. That's why Van Gestel subscribes to the
philosophy that human fraud prevention experts, who can augment the speed of
automated computer systems, may also be better able to craft responses to
new types of fraud. The "hybrid" approach has brought significant gains. For
example, Coinfloor, a bitcoin exchange company, experienced a 72 percent
decrease in its fraud rate within six months of switching to such a process.
"Human intervention is important to catch complex edge cases and update
the algorithms accordingly," Van Gestel said.
Of course, criminals are using their own hybrid approaches, combining human
know-how and experience with ML technology to commit fraud. That serves to
turn fraud, and fraud prevention, into what Van Gestel (and other experts)
described as a game of cat and mouse.
pymnts.com
NPD: Retail Websites Fighting Back Against Amazon
& Co.
New data from The NPD Group finds 29% of U.S. online consumer electronics dollar
sales were made through traditional retailer websites for the 12 months ending
in June. During this timeframe, the
retailer ecommerce sites gained online
dollar share over third-party ecommerce
(i.e. Amazon) primarily in high average sales prices (ASP) for products such as
TVs, PCs, tablets, and printers.
Baker said traditional retail is competing effectively with Amazon and others
for higher-priced items by leveraging their merchandising expertise and the
strong in-store product selections on their e-commerce platforms.
mediaplaynews.com
Shopify rolls out fraud protection to U.S.
merchants
The eCommerce Holiday Webinar - Maximizing
Revenue Before, During & After the Season
How online retailers can stand out through
gamification in the age of Amazon |
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 Stanton,
DE: Power tool thieves pepper-spray Home Depot employee; wanted in 5 states
Known Home Depot shoplifters hit a Stanton store Monday, pepper-spraying an
employee on their way out the door with a cart full of power tools, police said.
State police said two men and a woman, who've been tied to thefts in Delaware,
Maryland, New Jersey, New York and Pennsylvania, entered the location at 1301
Churchman's Road around 10 a.m. and pushed two carts out the door without
paying. An employee followed them to a waiting Honda CRV with New York tags,
police said, and the woman sprayed him. The thieves then fled with one shopping
cart of tools.
delawareonline.com
Huntsville, AL: Three arrested in $90,000 Gun theft from
Shooting Range
Three men are facing charges in connection with a break-in at a state-of-the-art
shooting range in Huntsville. Police say more than $90,000 worth of rifles were
taken and a majority of the weapons have been recovered. The suspects made it
easy for investigators to track them down as they were caught on video closely
examining the business' merchandise the day before the crime.
waff.com
Chicago, IL: 4 Women steal 10 handbags from Dior
store on Gold Coast
Thieves made off with thousands of dollars' worth of merchandise from a Dior
store in the Gold Coast on Monday. Four women entered the store on north Rush
Street at about 1:30 p.m. Monday and took 10 purses off the shelves before
fleeing the store without paying, police said. The women threatened to spray a
store employee with mace if she interfered with the theft. The women took off
southbound on Rush street in a dark-colored sedan that had two men in it, police
said.
abc7chicago.com
Shreveport, LA : Shreveport Police ask for help to
identify Victoria's Secret shoplifter
Shreveport police are turning to the public for help in solving a shoplifting
case. It happened this past Saturday at Victoria's Secret clothing store in Mall
St. Vincent. In store video shows a young man enter the business with a bag.
Once inside, he took clothing items and fled the store without paying. Police
are hoping someone might recognize him.
ktbs.com
Spartanburg, SC: Men in bonnets shoplift
thousands from Victoria's Secret store
Police in Spartanburg say two men wearing bonnets shoplifted thousands of
dollars in merchandise from a Victoria's Secret store. The incident happened
Monday evening at WestGate Mall in Spartanburg, according to a Spartanburg
Police Department incident report. The manager of Victoria's Secret/PINK told
officers she was alerted by the machine at the store's entrance that detects
when merchandise is being shoplifted. An employee told officers that when she
was cleaning up, she saw a man wearing a white shirt, blue jeans and a bonnet on
his head, the report states. Another customer saw two men with bonnets on their
heads "grab several thousand dollars worth" of merchandise and clothes from the
front table in the store and clothing that was hanging up beside the table,
police said. The police department redacted the total dollar amount of the
stolen items in the report.
newsobserver.com
Jackson Township, NJ: A Toms River woman was arrested for
shoplifting at Jackson Premium Outlets; Tommy Hilfiger, Adidas, and Polo Ralph
Lauren-reported a shoplifter
Pine County, KY: Man arrested for shoplifting $500 of
steaks to support drug habit
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Shootings, Incidents & Deaths
Parma, OH: Man killed in crash was Shoplifting
suspect fleeing Police; baby also injured
 The
man killed after hitting a garbage truck in Parma early Monday was a shoplifting
suspect fleeing police. There were two passengers in the car, including a baby
who was injured. According to Parma Police, officers became involved in a short
chase in an attempt to stop a shoplifting suspect at just after 5 a.m.
At the intersection of Pearl Road, the man attempted to turn, where he was
unable to safely make the turn. His car hit a garbage truck that was stopped at
the intersection. The car burst into flames. The man was pronounced dead at the
scene. Witnesses said a female passenger was able to make it out of the car. Her
condition is not know. Police officers were able to get the child out of the
vehicle. One of the officers was burned in the process.
fox8.com
Tulsa, OK: Domestic Disturbance ends with man arrested
following a Standoff with Police
Police arrested a man after a standoff at a Tulsa Quik Trip early Tuesday.
Officers say John Alexander assaulted his wife in the parking lot. They say she
then ran inside and Alexander followed her, chasing her around the store. When
police arrived, Alexander locked himself in the women's restroom, telling
officers he had a gun. The half-hour standoff ended when police fired a pepper
balls into the restroom and Alexander surrendered.
newson6.com
Robberies & Thefts
Phoenix, AZ: FBI: Mismatch Bandit responsible for 14
Valley robberies
The "Mismatch Bandit" is wanted by the FBI and Phoenix police, believed to be
responsible for at least 14 recent robberies in the Phoenix area. The FBI says
the suspect has been coined the Mismatch Bandit because of his clothes worn
during the robberies, and the lack of any pattern to the locations he has chosen
to rob. Among the recent robberies: CVS, Cricket Wireless, Domino's, Goodwill,
Metro PCS and Subway.
abc15.com
 Carbondale,
IL: Rural King stores the target of 2 Gun Theft
Early Saturday morning, two individuals entered the West City Rural King and
left with two stolen weapons. The store's security cameras captured those
suspects stealing two black rifles. About 26 hours earlier, on Friday morning,
someone broke in to the Rural King in Carbondale. Carbondale Police wouldn't say
if the two are connected or how many suspects they're looking for. Police say
the would-be thieves did not make off with anything, but there was significant
property damage inside.
wsiltv.com
Lithonia, GA: Over a dozen cars targeted in smash-and-grab
spree at the Mall at Stonecrest
Devils Lake, ND: Taco Bell/KFC employee refuses to serve
State Trooper; says Trooper was there to harass him
Sentencings & Charges
Erie, PA: Cleveland man sentenced to up to 10
years for Verizon Wireless Robbery
One of three Cleveland residents charged with stealing thousands of dollars in
merchandise from a Millcreek Township Verizon Wireless store pleaded guilty
Monday in Erie County Court. Tanner L. Greer, 20, pleaded guilty to a
second-degree felony count of conspiracy to commit robbery as part of a plea
agreement with the Erie County District Attorney's Office. He faces up to a
maximum of 10 years in prison at his sentencing Jan. 22.
goerie.com
Sparks, NV: Suspect in 7-Eleven Armed Robbery also charged
in Stockton, CA homicide
Poplar Bluff, MO: Men Sentenced for Burglarizing Firearms Dealer &
Carjacking by Firearm
Greenbelt, MD: Serial Armed Robber Sentenced to 9 Years for Five Armed
C-Store Robberies
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C-Store - Tempe, AZ - Armed Robbery
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Dior - Chicago, IL - Robbery
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Gas Station - Chenango County, NY - Burglary
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Gun Store - Huntsville, AL - Burglary
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Hardware - Baltimore, MD - Robbery
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McDonald's - Tulsa, OK - Armed Robbery
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McDonald's - Charlotte, NC - Armed Robbery
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Pawn Shop - Tulsa, OK - Burglary
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Rural King - Benton, IL - Burglary
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Rural King - Carbondale, IL - Burglary
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7-Eleven - Chesapeake, VA - Robbery
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7-Eleven - Chesapeake, VA - Armed Robbery
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7-Eleven - Indian River County, FL - Armed Robbery
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7-Eleven - Sparks, NV - Armed Robbery
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Daily Totals:
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9 robberies
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5 burglaries
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0 shootings
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0 killings
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Bob Whitaker named District Loss Prevention Manager for Burlington
Stores |
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Ed Jean-Baptiste named Lead Asset Protection for Macy's |
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
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Director Loss Prevention
Irvine, CA
The Director of Loss Prevention at Tillys builds and implements policies,
programs, and procedures that control risk, reduce shrink and protect the
employees and assets. The director is responsible for leading and developing LP
team members in the corporate, retail, and distribution centers...
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VP Asset Protection
Westborough, MA
Reporting to the SVP Internal Audit & Asset Protection, the Vice President Asset
Protection is primarily responsible for overseeing and validating all corporate
Asset Protection, security, and theft reduction procedures within the field and
home office...
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VP, Asset Protection
Dallas, TX
As the Vice President of Asset Protection you will provide leadership and
direction in the development, implementation and monitoring of effective,
coordinated programs to reduce the possibility of internal and external theft,
to reduce shrinkage, to ensure physical protection of associates, customers and
Company assets, and to investigate losses...
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Vice President, Chief Information Security Officer
Grapevine, TX
The Chief Information Security Officer (CISO) is the GameStop executive
responsible for leading our global information security organization and will
have officer level fiduciary responsibility...
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Vice President, Asset Protection
Columbus,
OH
Oversees and directs all Asset Protection related functions for a
Corporate Office, multi-state distribution centers and large retail store
network. Responsible for enterprise direction and strategy as it pertains to
Asset Protection with a goal of minimizing shrink, reducing loss and maximizing
security and associate safety...
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Vice President, Loss Prevention
Houston, TX
This pyramid head position is responsible for developing and leading this
company's shrinkage reduction efforts and integrating these efforts throughout
the entire organization...
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Global Manager of Environmental Health and Safety
Austin, TX
● Establish goals for EHS performance and implement effective EHS systems to
ensure continuous improvement
●
Provide oversite to Regional Environmental Health and Safety Administrators and
Global Risk Leadership on EHS matters with a focus on environmental issues...
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Regional Loss Prevention Manager
Baltimore MD
This position is responsible for managing all aspects of loss prevention for a
geographic area to reduce and control shortage and other financial losses in 120
to 140 company stores. The coverage areas average $550 million in sales revenue
and $3.5 million in shrink losses annually...
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Loss Prevention Investigator
Wawa, PA
The Loss Prevention Investigator is responsible for utilizing proper
investigative techniques and act as the primary liaison with field operations
management. Conducts investigations into cash losses, deposit shortages,
associate theft, overall shrinkage, and other matters...
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Regional Asset Protection Manager
Harrisburg/State College, PA
The Regional Asset Protection Manager will lead their region in Shrink
Reduction, Asset Protection and Safety efforts through an in-depth understanding
of the overall business, effective partnerships and by directing the region with
integrity and professionalism...
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Loss Prevention Market Specialist
Jacksonville, FL
To monitor store locations to detect, investigate and resolve internal and
external situations and circumstances that could lead to or result in losses to
the company. All actions and conduct within the scope of the position must be
performed according to performance standards set by Burke's policies, procedures
and Code of Ethics...
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Loss Prevention/Asset Protection Investigator
Boston, MA
Responsibilities will include but are not limited to:
● Protect the assets of the store as well as the associates and visitors.
● Maintain surveillance of the store via CCTV and conduct physical inspections
including perimeter checks...
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Asset Protection Analyst
Norcross, GA
AP Analyst based in Norcross, GA reporting to the Director of
Asset Protection. This high-visibility role will be responsible for
business-wide security administration, multiple fraud detection programs and
functional communication...
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Featured Jobs
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How to Get
Your Employees to Stay: Appreciate Their Uniqueness,
Empower Your Team, Experiment Often and Consider Your Culture
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The e-mail world may have sped up the world and allowed people
to communicate virtually instantly, but it's not the forum to resolve issues
between people. If anything, the freedom an email offers insofar as the ability
to write whatever best suits your points and usually with an added pinch of
sarcasm may, in fact, deepen the crevasse and cause more harm. It's much easier
to write in solitude than to face your intended recipient and their immediate
response. So the next time you receive one of those OMG emails, think twice
before responding because you never know who else may be reading and, after all,
if you truly want to resolve an issue with a person, you need to do it the old
fashion way -- face to face.
Just a Thought,
Gus
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