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America's #2 Retailer - Kroger's AP Efforts Paying Off
Appoints 1st VP AP, April 2017
With nearly 2,800 stores in 35
states under two dozen banners & annual sales
of more than $115.3 billion, Kroger today ranks as one of the world's
largest retailers
Kroger's New Investment On 1st VP of AP Role in April 2017
Paying Off - Here's the Proof
Kroger CFO, Mike Schlotman, Calls Out & Recognizes Continuous Shrink
Improvement In Last 3 Quarterly Results Calls
Quarterly & Full Year Results Conference Call Transcripts With
Shareholders & Media
March 8, 2018 - Fourth Quarter and Fiscal 2017 Results Prepared
Remarks: "We are also pleased that
shrink
continued its steady improvement throughout the year with good
results in the fourth quarter."
June 21,2018 - Q1 2018 Earnings Release Prepared Remarks: "A big
focus continues to be on store productivity and waste.
Our
teams controlled shrink well in the first quarter. As we've said
before, we won't leave a penny on the table as we seek to reinvest
savings to grow our business."
Sept. 13, 2018 - Q2 2018 Earnings Release Prepared Remarks:
"Looking at gross margin, we were pleased to see that our
shrink
rate continued to improve during the second quarter."
Shrink
improvement and waste has been a major focus at Kroger. Which is why
they staffed a Vice President level position, Mike Lamb in April
2017. Their first ever VP level AP executive in their long history.
Prior to that they had two Director level executives splitting
responsibilities. With one, the Dir. of LP position, also being
Kroger's first ever Dir. of LP role they staffed in Jan. 2008.
With one Dir. covering shrink in a shortage control and merchandise
protection type function and the other covering Loss Prevention with an
emphasis on security, front end shortages (rolled out first EBR program)
, store audits, standardizing field job functions, and managing Kroger's
in-house central station alarm operations.
The new Vice President role combined the two corporate functions in one
position and started standardizing, refining, and broadening the AP
processes throughout the company.
With the twenty two banners operating totally independently in a
decentralized organization this made the standardization efforts even
more difficult to accomplishment.
However they've been very successful in redefining the AP functions,
increasing the impact, and gaining company wide support.
With the comments being made over the last three quarterly and full year
conference calls by the CFO, they're seeing some significant and
continuous shrink improvement, which is obviously a reflection of
the new corporate leadership, new structure, and the entire AP team's
efforts throughout all of the divisions. It's great to see a new officer
level position in the AP community having such an impact.
ir.korger.com
Rarely Seen Recognition of the LP/AP
Efforts Mentioned in Financial Results Conference Calls
Share Yours with the LP/AP Community - Great For All of the LP/AP Teams
& Retail Industry to See
We don't see it often but when we do it deserves to be called out to the
industry and to the LP/AP Teams across America. As it's a strong
positive reflection for the entire industry and establishes a goal for
every team throughout retail. And obviously it's great to acknowledge
all the work and efforts the Kroger AP team and leadership team has
made.
So if your department is complimented and recognized in your company's
financial results/transcripts let us know and we'll share it with the
community. As it reflects on the entire industry. Just a thought.
-Gus Downing |
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Barry Brown, CFI named
Director of Loss Prevention for MadRag/10Spot
Prior to taking the role of Director of Loss Prevention for MadRag/10Spot, Barry
spent more than two decades at Burlington Coat Factory as a Regional Loss
Prevention Manager. Before that, he was a Detective for the NYPD for nearly nine
years. He also studied Criminal Justice/Police Science at John Jay College of
Criminal Justice. Congratulations, Barry! |
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Submit Your New Corporate Hires/Promotions or New Position |
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California continues risky experiments with public safety
California's most damaging creation, Senate Bill 10, ends bail in
California
Instead of cash bail, criminal courts will conduct "risk assessments"
to determine whether an offender should be held until trial or released
back into the community. This experimental bail system jeopardizes the
safety of our neighborhoods, making it even easier for criminals to
evade justice.
How will this new process work? Would every arraignment become a trial
where experts have to testify and who would pay for it? Why would anyone
appear in court if there is no cash bail? No one knows - not even
supporters.
Proponents say that most nonviolent misdemeanor offenders will be
back on the street within 12 hours. The rest? Their fate will be
determined by a computer algorithm created by each court.
Contained in a vacuum, California might be able to withstand the
criminal onslaught during the experimental fine-tuning stage of this new
bail algorithm. But, this isn't the only ongoing public safety
experiment in California. Under Assembly Bill 1810, convicted criminals
with any type of mental disorder can wipe the slate clean after
completing a two-year diversion program.
Residents of Garden Grove recently witnessed a brazen snatch-and-grab
job at a Garden Grove cell phone store - in broad daylight. Criminals
are thumbing their noses as they think they can get away with crimes
such as petty theft here in California, thanks to state politicians.
Law-abiding citizens must speak up and make our voices heard.
Thankfully, in California we are able to have a direct check on this out
of control behavior through the initiative and referen-dum process
For starters, support the Reducing Crime and Keeping California Safe
Act. Scheduled to be on the November 2020 ballot. the initiative
would reign in some of the damage done by Prop. 47, Prop. 57 and AB109.
This common-sense proposal would reclassify current "non-violent" crimes
like rape of an unconscious person, trafficking of a child for sex,
assault of a peace officer, felony domestic violence and other similar
charges just as violent, making perpetrators ineligible for early
release after committing these heinous acts. Other components of the
initiative will fix problems with DNA collection, serial theft, parole
violations and other issues caused by Sacramento's ill-conceived
attack on our criminal justice system.
presstelegram.com
Former Rite Aid Vice President & Atlanta Business Owners
Charged In 22 year - $5.7 Million Vendor Kick-Back Scheme
James W. Pilsner, age 60, of Harrisburg, Pennsylvania, was
charged in a criminal information filed on September 20, 2018, with
one count of wire fraud and one count of federal income tax evasion.
The criminal information alleges that Pilsner, a former Vice
President for Advertising for Rite Aid, engaged in a kick-back scheme
with Larry Nuckols and Vance Taylor, the owners of Nuvision, Inc., an
Atlanta, Georgia based company, between 1995 and August of 2017.
Pilsner entered into an agreement with Nuckols and Taylor whereby
Pilsner would approve Nuvision's invoices, some of which were
false and inflated, for payment. In exchange, Nuckols and Taylor
would "kick-back" a significant portion of Rite Aid's payments to
Pilsner.
The criminal information alleges that between 2001 and August of 2017,
Rite Aid paid Nuvision approximately $45.3 million dollars. Pilsner
allegedly received no less than $5,124,862 in kick-backs over that time
period, with another $634,300 paid to other Rite Aid employees
designated by Pilsner.
Larry D. Nuckols, age 69 of Valdosta, Georgia, is also charged in the
same criminal information as Pilsner with one count of wire fraud. Vance
Taylor, age 71, of Acworth, Georgia, also owner of Nuvision, was
indicted on September 19, 2018, by a federal grand jury and charged with
40 counts of mail fraud, wire fraud and unlawful monetary transactions.
The maximum penalty under federal law for Mail Fraud and Wire Fraud is
20 years of imprisonment, a term of supervised release following
imprisonment, and a fine.
justice.gov
Editor's Note: The obvious question is who are the "other
Rite Aid employees designated by Pilsner" that were paid the
$634,300?
Owner of Four New York City Pharmacies Charged in Scheme to Defraud
Medicare and Medicaid For $7.9M
PetSmart
In the Crosshairs
Talk About Social Media Impact & Brand Reputation
At Least 47 Dogs Die Shortly After Grooming at PetSmart in 14 States
Facebook Group Numbers in Tens of Thousands
A new investigation is raising questions about the safety of dogs at
PetSmart.
An
NJ Advance Media investigation documented 47 cases across 14 states
since 2008 in which families claim they took their dog to the
nation's leading pet retailer for a grooming - everything from a
nail clipping to a haircut - only to have it die during or shortly
after the visit.
Most cases - 32 in total - occurred after the start of 2015, the
same year the company was bought out by a private equity firm. But those
numbers are hardly a definitive accounting of deaths because very few
groomers are required to publicly report them.
PetSmart, which fiercely defends its safety record, has not admitted
wrongdoing in any of the deaths reviewed by NJ Advance Media.
But the nine-month investigation found deaths during or after
groomings at PetSmart stores - once portrayed by company officials
as "entirely separate and unrelated" anomalies - appear to happen far
more frequently than customers and the general public know.
At the same time, rising awareness already has PetSmart in the
crosshairs on social media. Tens of thousands of people in recent
months have organized on Facebook, and customers have shared their
stories and criticized the company.
Some former employees allege PetSmart's groomer training - which
the company touts as the industry's very best - can fall short of
what's advertised. They say they have seen unprepared trainees
rushed into stores because of short-staffing, putting dogs at greater
risk of injury.
Read the Rest of Story
'Time'Article & Video - PetSmart Story
47 Dog Deaths After Grooming at PetSmart Documented, But Link Uncertain
Over the past decade 47 dogs have died across the U.S. during grooming,
or within days of showing signs of ill health after grooming, at the
nation's leading pet retailer, a New Jersey news organization reports,
though what the numbers mean is uncertain.
NJ.com said that its count is based on reports by PetSmart customers in
14 states, and said it is not definitive because there is little public
accounting of such deaths, and no state requires all individual groomers
to be licensed.
PetSmart does millions of groomings a year, so the deaths cited
represent only a tiny fraction of the pets it works with.
And because of a lack of data, NJ.com said it was impossible to
determine if the rate of deaths during or immediately after grooming at
PetSmart is higher or lower than at other groomers.
time.com
PetSmart Press Release
Response to NJ.com Story
The death of a pet is always heart breaking. As a company of pet lovers
who are dedicated to the health and happiness of all pets, we empathize
with these grieving families. Nevertheless, we are not aware of any
evidence suggesting that PetSmart services caused the deaths of these
pets.
Read Full PetSmart Press release.
petsmartcorporate.com
According to Multiple Third Party Sources
PetSmart Could be Facing Massive Downsizing or Altogether Bankruptcy is
Imminent
This past June PetSmart Inc, the largest U.S. pet retailer, has hired
restructuring advisers to explore ways to trim its debt pile of more
than $8 billion as it continues to face falling profits, according
to people familiar with the matter. The move comes as PetSmart's debt
trades at a deep discount to its full value amid concerns the
brick-and-mortar retailer's big bet on online commerce has yet to pay
off. PetSmart told investors in its bonds on Monday it would move
part of its ownership of e-commerce website Chewy Inc away from the
reach of its creditors.
reuters.com
John Jay College of Criminal Justice in Manhattan
College professors allegedly sold drugs, 'pimped' out students
4 Professors placed on administrative leave - allegations of drug sales
& sexual misconduct
#1 for CJ Degrees in NYC Area - School of Choice for Law Enforcement &
Retail LP
Veteran
professors at the Manhattan school renowned for training future
crime-fighters ran a lawless den of depravity called "the swamp," where
they allegedly used and sold drugs, and "pimped" out and sexually preyed
on students, according to two women at the center of a widening scandal
at the John Jay College of Criminal Justice.
State authorities are investigating allegations that several longtime
professors at the John Jay College of Criminal Justice in Manhattan
committed a wide range of crimes and other misconduct, according to
documents and people briefed on the inquiry. The allegations include the
use and sale of drugs on campus, the attempt to coerce women into
prostitution, and rape.
Most
of the professors named in two complaints filed with the college have
been longtime fixtures in John Jay's anthropology and sociology
departments who have done extensive research on the history of drug use
and prostitution.
The allegations, if proven, would suggest that a small group of faculty
at the Midtown campus, long the choice of police and correction
officers and others in law enforcement, presided over an academic
underworld. Drug use and sex were said to be common in the offices of
some professors and in an area known as "the Swamp" in one of the
school's buildings.
One women compliant first
told their story to The New York Post, which published their
account on Saturday.
nytimes.com
nypost.com
"Employers Asleep at the Wheel"
The Opioid Epidemic Affecting 70% of all Businesses
Going Beyond the Blue Light Special
"Employers have been asleep at the wheel"
Workplace Overdose Deaths Increasing 25% Annually Since 2010
Workers Overdose on the Job, and Employers Struggle to Respond
As the opioid epidemic continues to rage across the country, with a
record 72,000 drug overdose deaths estimated in 2017, the fallout is
increasingly manifesting itself at construction sites, factories,
warehouses, offices and other workplaces. A stunning 70 percent of
employers reported that their businesses had been affected by
prescription drug abuse, including absenteeism, positive drug tests,
injuries, accidents and overdoses, according to a 2017 survey by the
National Safety Council, a research and advocacy organization.
At least 217 workers died from an unintentional drug or alcohol
overdose while at work in 2016, up 32 percent from 2015, according
to the
Bureau of Labor Statistics. Workplace overdose deaths have been
increasing by 25 percent or more a year since 2010. Those numbers
don't include the many more overdoses that don't end in death or
accidents caused primarily or partly by drug impairment.
Incident reports from the Occupational Safety and Health
Administration paint a grim national picture of workplace overdose
deaths: a Sam's Club worker who died while stocking shelves in a
Texas warehouse.
But despite the growing problem, many employers have turned a blind eye
to addiction within their work force, ill-equipped or unwilling to
confront a complicated issue they do not know how to address, according
to researchers and business executives.
nytimes.com
The Problem: Injection Drug Use in Public
Bathrooms in Service Industry
National Institute of Health Develops Opioid Overdose Response
& Naloxone Administration Program for Service Industry Employees
Trains 18 Mgr.'s & Employees at Coffee Shops in Brooklyn & Manhattan
Feeling confident and equipped: Evaluating the acceptability and
efficacy of an overdose response and naloxone administration
intervention to service industry employees in New York City.
Background
The problem of injection drug use in public bathrooms has been
documented from the perspectives of people who inject drugs and service
industry employees (SIEs). Previous studies suggest that SIEs are
unaware of how to respond to opioid overdoses, yet there are no
behavioral interventions designed for SIEs to address their specific
needs. In response to this gap in the field, we constructed, implemented
and evaluated a three-module behavioral intervention for SIEs grounded
in the Information-Motivational-Behavioral skills model. This paper
focuses on the evaluation of one module, namely, the intervention
component addressing overdose response and naloxone administration (ORNA).
Conclusions
This study highlights the acceptability and evidence of efficacy of the
ORNA module, as well as the utility of training SIEs in ORNA. The
expansion of this training to other SIEs and public employees
(librarians, etc.) who manage public bathrooms warrants further
investigation.
drugandalcoholdependence.com
Public Bathrooms Become Ground Zero In The Opioid Epidemic
During an epidemic, you might think public health officials would issue
safety practices for bathrooms but there's very little discussion of the
problem in public. Here's why.
"It's against federal and state law to provide a space where people can
use knowingly, so that is a big deterrent from people talking about this
problem," says Dr. Alex Walley, director of the addiction medicine
fellowship at Boston Medical Center.
Without some guidance, more libraries, town halls and businesses are
closing their bathrooms to the public. That means more drug use,
injuries and discarded needles in parks and on city streets.
wbur.org
Public bathrooms become clandestine epicenter of opioid crisis
Safe Injection Sites Coming to San Fran, New York, Seattle &
Philadelphia
Experts say the seclusion afforded by these spaces makes them dangerous,
especially as fentanyl has increased the potency of heroin to
unpredictably strong levels. "(Using drugs in public bathrooms) is a
common occurrence because people want some kind of privacy to inject,"
In response, some building managers have restricted access to their
bathrooms, tried design tweaks to discourage drug use or equipped their
security guards with naloxone, the overdose-reversing medication.
But Chicago activists say it's time for a bolder step - the creation of
government-sanctioned facilities where users can consume drugs under
medical supervision.
Brett Wolfson-Stofko, a public health researcher with the National
Development and Research Institutes in New York who has examined drug
use in public bathrooms, said business owners are in a tough spot. If
they're too restrictive, they risk discrimination complaints. If they
turn a blind eye, bad things can happen.
"They can lose customers because of what's happening in their
bathrooms," he said. "The staff is also at a lot of risk for needle
sticks and other things. The business community is a stakeholder in
all this."
Businesses also face liability concerns. After Altop died in the White
Castle bathroom, her family sued the company for negligence, and in
January the restaurant chain settled the case for $120,000.
Jamie Richardson, a White Castle vice president, said the restaurants
are installing keypad locks on their bathroom doors; customers will
have to get the code at the front counter. That will allow employees to
know when someone is inside, he said, and eliminate issues with lost or
defective keys.
The company has also educated its managers about overdose awareness and
worked with police to keep abreast of drug problems in areas near its
restaurants, he said.
In Boston, the public health commission has alerted business owners
about the danger of overdoses.
It has handed out posters that say, "Check your restrooms: Your actions
could help save a life," and offered to train employees to use naloxone.
Some say the best solution is to establish "safe consumption sites" -
places where people can take drugs without fear of arrest, and where
trained staff can revive them if they overdose.
Such centers already exist in Canada and some European countries, and
San Francisco is poised to open the first in the U.S. later this year.
New York, Seattle and Philadelphia have announced their intentions to
begin similar services.
chicagotribune.com
Canada's Biggest Drug Store Chain - Shoppers Drug Mart Gets Medical Pot
License
First Step in Retail Mainstreet Selling Pot - Too Much Money at Stake
Shoppers Parent Loblaw Wants to Sell Recreational Pot
This comes after Shoppers in October 2016 applied to Health Canada to
become a licensed medical marijuana producer. Although now they say they
have no interest in producing medical marijuana.
"As trusted medication experts, we believe pharmacists have an important
role to play in the safe and informed use of medical cannabis, and this
is the first step in our journey to provide medical cannabis to our
patients," said Loblaw spokeswoman Catherine Thomas in an emailed
statement. "We will share more information about our plans in the coming
weeks."
Shoppers' parent company, Loblaw Companies Ltd., is also looking to
sell recreational pot once in Newfoundland and Labrador once it is
legal nationally on Oct. 17. The grocery conglomerate's applications for
several locations were among those on a list of potential licensed
cannabis retailers selected by Cannabis NL, the provincial body handling
pot sales.
financialpost.com
Travel still dangerous in flooded areas of North Carolina
Gov. Roy Cooper said nine of the state's river gauges are at major flood
stage and four others are at moderate stage, while parts of Interstates
95 and 40 will remain underwater for another week or more. Emergency
management officials said residents whose homes were damaged or
destroyed will begin moving into hotel rooms next week.
South Carolina also has ordered more evacuations as rivers continue to
rise in the aftermath of a storm that has claimed at least 43 lives
since slamming into the coast more than a week ago.
msn.com
Some retailers paying up to 10X more than regular rates for shipping
Driver shortage is driving up rates and consumer demand and expectations
has retailers scrambling. Editor's Note: Which may also increase
risk and exposure. With everything moving faster, more rookie
drivers, new freight carriers, new and creative delivery methods such
using store associates, such is the case at Walmart, the risk will
increase. Both from a loss and insurance standpoint. Less training, less
experience, more accidents.
chainestoreage.com
Retail Cash Strategy Summit, Nov. 1st, 2018, Hyatt Atlanta Midtown
Supervalu to sell 19 of its 36 Shop 'n Save Supermarkets to Schnucks
Huge retail and hotel project moves forward in Times Square
Last week's #1 article --
Bankrupt retailer Claire's says time's up for alternative reorg plan
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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Protos Security provides end-to-end nationwide security guard services across
the United States, Canada, and Puerto Rico. Superior management processes
combined with the security guard industry's best technology provides better
service and measurable cost savings. Request a demo today and see first-hand
what makes Protos service different.
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This smart robot packs potential for large retailers
The GAP has smart robots in two warehouses now
Huge retail warehouse market seen for the Sort system, made by Canada's Kindred
Systems Inc. The man-machine hybrid features a robot arm and a grasping
technology powered by reinforcement learning and, yes, that means it learns from
humans.
"Manufacturing robots are pretty dumb," he says. "People need smart robots"
to sort customer orders in the Walmart online warehouses.
"All of these retailers have woken up to the fact that the biggest
existential threat to their business is they just can't find people to do the
job."
The Sort system is something of a man-machine hybrid that incorporates a robot
arm and a grasping technology that is powered by reinforcement learning.
The arm uses sensors to identify products in a sorting bin. Kindred's "AutoGrasp"
algorithm then determines the best grip angles and pressure for the arm to use.
It also calculates the proper movement path to take so that the arm doesn't hit
other items and drop what it's holding. Finally, the algorithm tells the robot
where to place its cargo.
But, because retail products come in various shapes, sizes and forms, the Sort
robot does often encounter situations in which it doesn't know what to do. In
such cases, it calls in a human operator in Toronto, employed by Kindred, who
can take over remotely and execute the proper sorting.
"Each time it executes its task, whether it's successful or not, it learns from
that," he says. "Our human is being piped in only 20 per cent of the time."
theglobeandmail.com
6 Security Training Hacks to Increase Cyber IQ Org-Wide
Move beyond generic, annual security awareness training with these important
tips.
Some of security's toughest nuts to crack are the vulnerabilities introduced by
the human element. Users are duped by phishers every day. IT operations staff
configure infrastructure insecurely over and over again. Developers repeatedly
write code in the same insecure fashion. Executives are tricked by business
email compromises into wiring large sums of money directly to crooks. And IT
security staff is asked to carry out near impossible feats of digital protection
because they themselves are poorly trained to set up the tools and practices
they need to keep up with attackers.
Security pundits agree that if organizations are going to make a real dent on
cyber-risk, they need to start taking security training to the next level. Here
are six suggestions for moving beyond generic annual awareness training and
truly increasing cybersecurity IQ across the entire organization.
Continuously
Train to Boost Security Culture If organizations are going to mitigate the
human factor among their general user base, they need to create a culture of
security. Step one of establishing that culture is by adopting a
continuous training approach. "Creating an awareness and training program that
provides continuous education and testing throughout the year is imperative for
creating a first line of defense,"
Put Training to the Test organizations also need to stress test that
training and track how effective it truly is at turning employees into the first
line of defense for security. A security policy and security awareness training
is a start, but you have to test your employees regularly with social
engineering tactics to make sure that they are following policy and provide
additional training when necessary.
Consider More Specialized User Training Organizations should teach
everyone the basics about how phishing scams work, how to protect their devices
on the road, and so on. But they should also consider doling out specialized
training based on users' roles and access to sensitive systems. "I'm starting to
see more companies diversify their training,"
Don't Set Culture Back with Bad UX There's nothing that puts the brakes
on a strong security culture than obtrusive security tools that impede users
from getting their jobs done. ."Keep it soft at the front end," he says. "Keep
end user experience neat without plastering and weighting infrastructure too
much."
Don't Underestimate Importance of IT Cross-Training "Security is
something an IT organization must weave into its culture - something which all
influential individuals, from the network engineers to the DevOps and automation
staff, must hold in as high regard as they do their design, implementation, and
maintenance work," he explains. "Cross-training, outside the security
organization can mitigate a large number of perceived gaps in enterprise
skills."
Adopt Pathway-Based Education For Security Pros If organizations are
going to come to grips with the major security skills gaps facing the industry,
they need to rethink how they skill up their cybersecurity teams. Stanger is a
strong believer in pathway-based training, which offers a formalized set of
progressive classes and learning experiences to give security professionals an
official route for stepping up skills. "Pathway-based education incentivizes
people and keeps teams together," he says.
darkreading.com
Blockchain is Having a Major Impact on the Future of Retail
Blockchain technology has proven itself to have many useful applications across
a range of industries, including the retail sector. From customer loyalty
programs to supply chain tracking to payment options, the possible use cases of
blockchain in retail are extensive. Many blockchain solutions for the retail
space are already in place or underway, and more are sure to come in the future.
One of the most obvious applications of blockchain in retail is regarding
accepting payment. More retailers have begun accepting cryptocurrency as a form
of payment, particularly in the case of online or technologically oriented
stores. In addition to adding convenience to customers who want to pay with
Bitcoin or Ether, accepting cryptocurrency can reduce the costs associated
with payment processing.
Another key use case of blockchain for retail is that of managing the supply
chain. Current systems of supply chain management tend to require someone from
each step in the process to maintain their database. This can lead to delays in
information as well as a lack of information in general. The supply chain
applications are particularly useful in retail sub-sectors that deal with
products that can be easily compromised if not appropriately treated, such as
medicines.
This supply chain application of blockchain can also help prevent disruptions
in the supply chain that lead to fraud or forgeries. When you buy a designer
purse, the blockchain can let you know that it is the real thing and worth the
money.
Inventory management is a natural progression of supply chain management
on the blockchain. With the use of blockchain, retailers can keep better records
of what they have sold and what is in stock, making it possible to order the
proper amount.
blocktelegraph.com
Russian Operator of Counter Antivirus Service "Scan4you" Gets 14 Years in Prison
Provided essential aid to the world's most destructive hackers
Cost One Retailer $229M in Expenses
A Latvian "non-citizen," meaning a citizen of the former USSR who resided
in Riga, Latvia, was sentenced to 168 months in prison today for offenses
related to his operation of "Scan4you," an online counter antivirus service
that helped computer hackers determine whether the computer viruses and other
malicious software they created would be detected by antivirus software.
"Ruslans Bondars, 38, helped malware developers attack American businesses."
A Scan4you customer, for example, used the service to test malware that was
subsequently used to steal approximately 40 million credit and debit card
numbers, as well as approximately 70 million addresses, phone numbers and
other pieces of personal identifying information, from retail store locations
throughout the United States, causing one retailer approximately $292 million in
expenses resulting from the intrusion.
justice.gov
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The Shrink Story... By the Numbers:
The National Retail Security Survey - 25 Years and Counting
Dr. Richard Hollinger, lead author of the
National Retail Security Survey (NRSS) for over 25 years, shares the
findings of the 2018 report. Are industry shrink numbers shifting upwards? Do LP
executives expect staffing to increase? Hear the numbers and delve into the
insights behind the data in this LPNN interview.
Dr. Hollinger also shares some of the key and emerging trends in LP, while
Bob Moraca talks about the National Retail Federation's role in the
industry-benchmarking NRSS study.
Episode
Sponsored By:
Dr. Richard Hollinger - Quick Take 5
Dr. Richard Hollinger, Professor Emeritus,
Sociology Criminology & Law, University of Florida, explains what data is
hardest to capture in the annual National Retail Security Survey and what
surprised him the most about this year's results.
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Want to See What's Up Amazon's Sleeve? Take a Tour of Seattle
The e-commerce giant uses its headquarters city as a living laboratory,
trying out new retail and logistics models.
"Seattle is great for rolling out tests that haven't been completely
debugged," said Jeff Shulman, a business professor at the University of
Washington.
Amazon said it employed more than 45,000 people in the city, and its teams
turn to them to test new products and services.
Amazon Go: Two Locations, Two Formats
Pickup Storefront: A Lot Like a Post Office
AmazonFresh Pickup: Groceries to Go
Amazon Books: A Return Center
"A big part of the costs is first-mile, last-mile stuff," Mr. Geller said.
"It's the law of nature that over time people will take the path of least
resistance. If they reduce the friction by making more drop-off locations,
and in more kinds of places, that is going to become compelling."
nytimes.com
Levi's takes on Chinese counterfeiters in US
court
US fashion brand Levi Strauss has taken on unknown entities for alleged
trademark infringement and selling counterfeit products.
According to the claim, the unknown defendants are believed to be based in
China and have set up internet stores where customers can purchase
counterfeit clothing bearing the company's trademarks. Products on offer
include jeans and jean jackets.
"The defendants create the defendant internet stores by the hundreds and
design them to appear to be selling genuine Levi's brand products, while
actually selling counterfeit Levi's products to unknowing consumers,"
claimed the fashion brand.
worldipreview.com
Amazon is making product recommendations that
shoppers are sure to 'like'
85 percent of US consumers endorse online
identity verification |
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Eighth Member Of "Manche Boy Mafia" Gang Sentenced To 7 yrs In $600K Credit Card
Fraud Scheme
U.S. District Judge Virginia M. Hernandez Covington has sentenced Aeon L. Graham
(23, Tampa) to six years and nine months in federal prison for conspiracy to
commit credit card fraud and aggravated identity theft. Graham pleaded guilty on
June 12, 2018.
Between at least 2015 and 2017, Graham and others affiliated with "Manche Boy
Mafia" or "MBM" organization conspired to commit credit card fraud and identity
theft in the Tampa Bay area. To facilitate the scheme, the conspirators
purchased stolen credit and debit card account numbers online from various
websites, some of which used bitcoin as their currency. They then purchased or
stole reloadable gift cards and used machines to emboss the stolen account
numbers and their own names on to the front of these altered gift cards, thereby
producing counterfeit credit cards. The conspirators then used these counterfeit
credit cards at various retailers around the Tampa Bay area to purchase gift
cards and electronics, which they either kept or sold for cash.
Graham was held responsible for more than $600,000 in intended or attempted
purchases with counterfeit credit cards and stolen account information.
justice.gov
Santa Rosa, CA: Apple store at Santa Rosa Plaza robbed, again; 1 suspect
arrested
Police
have detained one person suspected of stealing merchandise Sunday afternoon from
the Santa Rosa Plaza Apple store, which just last month was hit by a group of
thieves. The suspect, who hasn't been identified, is believed to have acted with
several other people, said Santa Rosa Police Sgt. Kyle Philp. Philp said the
theft is currently being investigated by the Police Department's property crimes
unit. "We're still waiting for Apple to provide us with a list of the items
taken," he said. Hooded thieves captured on surveillance video made off with
more than $35,000 in merchandise from the same store on Aug. 29 while employees
and other customers stood by.
appleinsider.com
Update: Grand Rapids, MI: Mail theft leads to $400K in credit-card charges at
Meijer's
A group is accused of stealing mail to get credit-card account numbers to buy
nearly $400,000 in gift cards and merchandise at Meijer Inc. stores and other
retailers, an indictment said. The suspects operated throughout Michigan, the
government said. The indictment said that $396,000 was fraudulently charged to
credit cards. The government said stolen account numbers were used at Meijer
stores in Kent, Kalamazoo, Eaton, Calhoun and Berrien counties. The mail was
stolen from Kalamazoo, Kent, Washtenaw and Wayne counties, the indictment said.
The indictment was unsealed Thursday, Sept. 20, upon the arrests of Travis Rolle,
Fabian Johnson and Kendal Jones, court records showed.
mlive.com
Albuquerque, NM: Shoplifting suspects grabs hundreds of dollars in merchandise
from Ulta
Miami Beach, FL: Nearly 20 phones stolen from Boost Mobile store in North Miami
Beach
Pasco County, FL: PCSD searching for Shoplifting Suspects at Children's Place;
merchandise valued at over $2,000
Beaumont, TX: Man accused of stealing over $1,000 worth of power tools from
Lowe's
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Shootings & Deaths
Silver Springs, MD: Security guard fatally shoots man during altercation
outside 7-Eleven
A
security guard shot and killed a man in Silver Spring on Sunday during a fight
outside a convenience store, the Montgomery County police said. The shooting
occurred shortly before 4 a.m. outside the 7-Eleven store in the 8200 block of
Georgia Avenue, the police said. The victim was identified by police as Deon
Christopher McDonald, 27, of Hyattsville. While buying something at the store,
McDonald got into a dispute with a store clerk, and the guard intervened, police
said. They said the argument turned physical and continued outside the store.
During the fight, the guard fired his weapon, and McDonald was hit, police said.
They said he died at the scene. According to police, the guard was armed and
on-duty. He worked for a company that had been contracted by the property
manager to provide security for the store, the police said. He was 44 years old,
they said, but he was not otherwise identified.
washingtonpost.com
Detroit, MI: Tire shop Employee killed in shooting at east Detroit
A 33-year-old man died after being shot three times Saturday inside his
workplace on Detroit's east side. According to authorities, the incident began
with an argument between the worker and a former employee at the F & M Tire Shop
on 7 Mile Road.
The shooter fled in a white SUV but was taken into custody not far from the
scene about two hours after the shooting by 11 Detroit police officers.
clickondetroit.com
Memphis, TN: C-Store Manager shot & killed during Armed Robbery in Parkway
Village
Dallas TX: Two Men arrested for Wing Stop Robbery in Red Bird; Armed Security
guard shot 1 suspect
New Orleans, LA: Customer shot twice after confronting Armed Robber outside of
C-Store
Indianapolis, IN: Teen critically wounded in shooting outside Footlocker Outlet
store
Marrero, LA: Deputy shoots man who shot store clerk
Visalia, CA: C-Store Armed Robber shoots at Police, drops cash
Wayne, NJ: Willowbrook Mall threats of mass shooting deemed not credible
Robberies, Thefts & Incidents
Victorville, CA: Machete Robbery Suspect Arrested; Food4Less Security Guard
slashed
Surveillance video from a robbery at a Victorville Food4Less store was the
break police needed to catch a man they say attacked a security guard with a
machete in March. Police arrested Kenneth Bryant who is seen in the footage
walking out of the store with stolen food. As he headed toward the exit, a
security guard approached him. Bryant then appears to pull a machete from
his pants and slash the security guard on the hand.
nbclosangeles.com
Indio, CA: Walgreens robbed of $14K in prescriptions; linked to similar
heists across SoCal
An Indio Walgreens pharmacy robbery involving the theft of about $14,000 in
prescription medication last year is linked to dozens of similar heists
reported across Southern California, investigators said. Charges were filed
this month against Stefontae Jones, who is a suspect in a series of
robberies. A second suspect, Larue Jones, hasn't been charged in the Indio
robbery because he wasn't positively identified by a witness. Both are in
custody, although details vary depending on the law enforcement agency since
thefts happened in numerous jurisdictions and charges are being filed at any
given time. It could not be determined if they are related.
desertsun.com
Colorado
Springs, CO: Office Depot employee 'bear hugs' a baseball bat wielding Car
thief attempting to flee police
Hollywood, FL: Man wounded after fight breaks out at Walmart
Memphis, TN: Target Pharmacy robbed at Gunpoint, search for suspect
continues
Albuquerque, NM: Nob Hill business owners say crime in the area has gone up
Brooklyn, NY: Man wanted for 7-Eleven Unarmed Robbery pattern in Brooklyn
Hong Kong, China: Nepali man arrested for role in $786,000 Hong Kong Jewelry
Store Robbery; two store employees stabbed
Perth, Australia: Detectives investigate four armed robberies across Perth
overnight
Oregon man admits to stealing gifts from 4 Weddings on same day; totaling
$18,700
Kay Jewelers in the Rosewood Commons, Columbia, SC
reported a Grab & Run on 9/23, item valued at $3,699
Kay Jewelers in the Village at Sand Hills Center, Columbia, SC reported a
Grab & Run on 9/23, item valued at $3,299
Kay Jewelers in the Flagstaff Mall, Flagstaff, AZ reported a Grab & Run on
9/19, item valued at $1,665
Piercing Pagoda in the Las Vegas Outlet Center, Las Vegas, NV reported a
Burglary on 9/19, items valued at $76.440
Sentencings, Indictments & Charges
Brooklyn, NY: Two Men Plead Guilty to Violent Armed Robbery of Jewelry
Store
At approximately 5:15 p.m. on May 25, 2017, Williams and Odom entered
the 60 Court Street store disguised as construction workers. Kenneth
Davis, also disguised as a construction worker, stood watch outside, and
Shaka Davis waited in a getaway car. Inside the store, one of the
robbers pistol-whipped the store owner, and the robbers stole hundreds
of thousands of dollars in cash and jewelry.
justice.gov
Pensacola, FL: Man gets 20 years in state prison for stealing $600 worth of
cigarettes
Robert Spellman, 48, was convicted in August of a Circle K burglary and grand
theft for the Dec. 28 incident. The length of the sentence was based on
Spellman's 14 felony and 31 misdemeanor convictions before this latest charge,
qualifying him as a habitual offender.
wsbtv.com
Minneapolis, MN: Guilty Pleas Entered In Cell Phone Store Robbery
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•
Apple store - Santa
Rosa, CA - Robbery
•
Boost Mobile - Miami
Beach, FL - Burglary
•
C-Store - Memphis, TN
- Armed Robbery
•
C-Store - Topeka, KS -
Robbery
•
C-Store - Medford, OR
- Armed Robbery
•
C-Store - Visalia, CA
- Armed Robbery
•
C-Store - Franklin
County, GA - Armed Robbery/Customer wounded
•
C-Store - Jackson, ID
- Armed Robbery
•
C-Store - Tehama
County, CA - Burglary
•
Discount Store -
Bronx, NY - Robbery
•
Dollar General -
Jackson, MS - Armed Robbery
•
Dollar General -
Warren County, MS - Robbery
•
Gas Station -
Springfield, MA - Armed Robbery (Sunoco)
•
Gas Station -
Springfield, MA - Armed Robbery (Pride)
•
Gas Station - Dayton,
OH - Armed Robbery
•
Gun Store - York
County, PA - Burglary
•
Restaurant - Macon, GA
- Armed Robbery
•
Restaurant - Dallas,
TX - Robbery
•
Restaurant - San
Diego, CA - Armed Robbery
•
Starbucks - San
Antonio, TX - Armed Robbery
•
T-Mobile - Napa, Ca -
Robbery
•
T-Mobile - Killeen, TX
- Armed Robbery
•
Target - Tomball, TX -
Burglary
•
Target (Pharmacy) -
Memphis, TN - Armed Robbery
•
Walmart - Queensbury,
NY - Burglary
•
7- Eleven - Newport
News, VA - Armed Robbery
•
7-Eleven - Norfolk, VA
- Robbery
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Daily Totals:
•
22 robberies
•
5 burglaries
•
1 shooting
•
0 killings
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None to report |
Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
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Director Loss Prevention
Irvine, CA
The Director of Loss Prevention at Tillys builds and implements policies,
programs, and procedures that control risk, reduce shrink and protect the
employees and assets. The director is responsible for leading and developing LP
team members in the corporate, retail, and distribution centers...
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Vice President, Chief Information Security Officer
Grapevine, TX
The Chief Information Security Officer (CISO) is the GameStop executive
responsible for leading our global information security organization and will
have officer level fiduciary responsibility...
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Vice President, Asset Protection Columbus,
OH
Oversees and directs all Asset Protection related functions for a
Corporate Office, multi-state distribution centers and large retail store
network. Responsible for enterprise direction and strategy as it pertains to
Asset Protection with a goal of minimizing shrink, reducing loss and maximizing
security and associate safety... |
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Vice President, Loss Prevention
Houston, TX
This pyramid head position is responsible for developing and leading this
company's shrinkage reduction efforts and integrating these efforts throughout
the entire organization...
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Project Coordinator (LP Technology)
Dublin, CA
Provides support for all types of LP technology installation
projects, (e.g. new stores, upgrades, remodels, maintenance/repair, etc.).
Serves as the point of contact on all projects as assigned, interfacing with
vendors, field management, and various corporate teams...
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Project Lead (LP Technology)
Dublin, CA
The Lead, Project Coordinator facilitates the development,
implementation, and ongoing execution of multiple Loss Prevention technology
projects, programs and systems. This is accomplished by leading projects from
concept to completion, acting as a subject matter expert, and working
effectively with internal partners (i.e. Store Operations, Store Planning, IT,
HR, Logistics, Purchasing, etc.) and external resources (i.e. vendors, service
providers, etc.) to drive results, and monitoring to ensure all projects meet
scope, timeline, and budget needs...
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Regional Asset Protection Manager
Harrisburg/State College, PA
The Regional Asset Protection Manager will lead their region in Shrink
Reduction, Asset Protection and Safety efforts through an in-depth understanding
of the overall business, effective partnerships and by directing the region with
integrity and professionalism...
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Loss Prevention Market Specialist
Jacksonville, FL
To monitor store locations to detect, investigate and resolve internal and
external situations and circumstances that could lead to or result in losses to
the company. All actions and conduct within the scope of the position must be
performed according to performance standards set by Burke's policies, procedures
and Code of Ethics...
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Loss Prevention/Asset Protection Investigator
Boston, MA
Responsibilities will include but are not limited to:
● Protect the assets of the store as well as the associates and visitors.
● Maintain surveillance of the store via CCTV and conduct physical inspections
including perimeter checks...
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Asset Protection Analyst
Norcross, GA
AP Analyst based in Norcross, GA reporting to the Director of
Asset Protection. This high-visibility role will be responsible for
business-wide security administration, multiple fraud detection programs and
functional communication...
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Regional Loss Prevention Manager
Sacramento, CA
● Develops and implements shrink reduction strategies and action plans for their
coverage region and for individual stores as needed
● Creates and conducts training sessions at the regional, district, and store
level to educate and bring awareness to loss prevention and shrink related
topics...
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Regional Loss Prevention Manager
Atlanta, GA
● Develops and implements shrink reduction strategies and action plans for their
coverage region and for individual stores as needed
● Creates and conducts training sessions at the regional, district, and store
level to educate and bring awareness to loss prevention and shrink related
topics...
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Asset Protection District Manager
Chicago, IL
The Asset Protection District Manager will lead the District in
shrink reduction and profit maximization efforts. The position will proactively
seek to bring economic value to the company, promoting profitable sales and
world class customer service while ensuring a safe place to work and shop...
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Featured Jobs
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Submit Your Group LP Selfie and Group Vendor
Selfies Today!
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The Advantages of Mentoring in the Workplace
Mentoring in the workplace is invaluable for young employees looking to build
their career or those who want to make leaps and bounds in their professional
lives, but it also provides rewards for mentors and career coaches. Here's why
you might want to be come a mentor.
Reduce stress
The Best Mentors Teach Their Apprentices This 1
Crucial Lesson
Great mentors are hard to come by, so when you find one, use their advice and
counsel to the fullest. How will you know when you've landed a great mentor and
teacher? They teach their apprentices the most valuable lesson of all.
Witness their work |
Last week's #1 articles --
How 'Focus Fridays' Can Supercharge Your Team's
Productivity
While to-do lists are never ending, and emails are constantly appearing, you can
design your week around a special day to help give your team, and yourself,
something to look forward to. Not only is it fun, but it also helps with
productivity.
Block off a focus day
7 Ways to Make Time for Your Team as a Busy
Manager
As a manager, you're accountable to a lot of different people, and it's easy to
get caught up in the fast-paced day. However, making yourself available to your
team when they need it can reap benefits in the long term. Here's how to make
time for your team, even in the busiest schedule.
Office hours |
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Making judgments on people is a serious thing and has a ripple effect
that goes well beyond your immediate group. We all make judgments on
every executive we know and it's human nature to be critical. Leave it
to say that the best opinion is one of direct first-hand experience and
is based on both sides of every story. It's easy to react to the
self-serving opinions of others, but the real professional takes the
high road and focuses on what's best for their organization, their team,
and their industry.
Just a Thought, Gus
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