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Academic LP Study:
International Trends in Retail Crime & Prevention Practices
Among the chapters by UK authors in the new Palgrave book 'Retail Crime
-
International Evidence and Prevention' is by the independent retail and loss
prevention academic Prof Joshua Bamfield, pictured, of the
Centre for Retail
Research. Here's a digest of his chapter, 'International Trends in Retail Crime
and Prevention Practices'. He's also the author of
Shopping and Crime, also
published by Palgrave. He suggests those trends include smaller loss prevention
budgets; and growth in customer theft, Cybercrime, and organised retail crime.
Loss prevention is now treated by retailers as a more important element in
corporate performance. Unfortunately this has come at a time when resources are
tightly stretched. A new institutional loss prevention, NILP, is focused on:
working with and through others; responsible for systems, procedures and
compliance; and adopting a risk management approach. They also try to work in
partnership with external organisations.
Several authors have pointed to a crime cycle in loss prevention. An increase in
crime is met with higher budgets and additional resources resulting in a fall in
crime: the fall in crime ultimately leads to budgets and personnel being cut.
After some time, crime may then start to rise.
The growing use of analytics and artificial intelligence (AI) against employee
theft at checkouts is important: AI software, CCTV and checkout audit trail are
used to identify potentially criminal actions and errors that indicate crime or
poor checkout practice
Conclusion
The aim of retail loss prevention is to minimise crime and loss, subject to the
constraints of disproportionate spending on security or excessive sacrifice of
sales and profits.
However monitoring the work of loss prevention is problematic: security outputs
are hard to evaluate and the actual measurement of crime (and crime trends)
either directly by crime detections and apprehensions or indirectly via
shrinkage may be inaccurate. It is hard to determine, therefore, what should be
the optimal level of loss prevention spending for a business and how this budget
should be divided between projects. Loss prevention departments increasingly use
data analysis including analytics to manage risks.
There is some evidence from national surveys of retail crime that crime losses
suffered by retailers have been falling in the current decade, although recent
figures indicate that the downward trend in losses may have reversed. The
closure by large chains of many of their worst-performing stores will have
reduced shrinkage losses as such stores are likely to suffer multiple trading
issues including above-average levels of shrinkage and crime.
Loss prevention, like other functional departments in retailing, have suffered
reductions in budgets resulting from the aftermath of the 2007-08 recession and
by increased competition and lower margins of the industry in many countries.
This has produced two main effects. Loss prevention has retained its focus on
crime, but taken responsibility for other areas of loss such as waste and
administrative error, become more involved in audit and operational compliance
(including fire, health and safety) and developed competence in risk management.
This new institutional loss prevention as it is called here is applied in
different ways in each large retailer, but loss prevention has come a long way
from its original concern primarily with arrests and asset protection.
professionalsecurity.co.uk
You can access two free open chapters of 'Retail Crime' (eight and nine)
here.
UK: Association of C-Stores Calls on Police to Take Retail Crime 'Seriously'
The Association of Convenience Stores (ACS) is urging retailers to put pressure
on their local police and crime commissioner (PCC) to tackle the growing problem
of shop theft and abuse of retail staff. The organisation is encouraging
convenience store operators to write to their PCC calling on them to ensure the
problem of retail crime is taken "seriously" by police forces.
It wants police to pledge to always respond promptly to theft where violence is
involved or where a suspect is detained, and to confront re-offending,
particularly when it is carried out by prolific thieves with drug dependencies
and criminal gangs. The ACS is also urging the police to support retailer-led
crime prevention and develop and share best practice with them. It has already
received cross-party support from nine PCCs who share its views.
Figures from the
2018
ACS Crime Report show that theft alone costs each convenience store in the
UK an average of more than £1,700 a year, with retailers fearing that incidents
of theft are the main trigger for abuse of their staff. The Crime Report
suggests the top trigger for violence and verbal abuse is when staff
challenge shop thieves.
talkingretail.com
Waco, TX: Woman sues Cabela's for a crossbow lesson
that ended with weapon recoiling into her eye
Tonya Kuykendall says in her lawsuit that she visited Cabela's in 2016 and asked
to test out a crossbow equipped with a scope. The employee at the Waco, TX
location where she visited, identified in the suit only as "Austin," took her to
the store's shooting range. Kuykendall says she told him that it would be her
first lesson.
"In the range, as Ms. Kuykendall shot the bow for the first time, the bow
recoiled and the equipped scope hit her left eye, causing her to scream in
pain," says the lawsuit. The suit alleges that Austin ignored Kuykendall as she
screamed in pain. "In response to Ms. Kuykendall's screams, 'Austin' began to
laugh and asked if Ms. Kuykendall would like to shoot the bow again," it says.
Kuykendall says the injury required serious medical attention. She received a
black eye, she alleges, and later needed to visit the emergency room to undergo
a brain MRI and neurological exams. In addition to the eye injury, she says she
also sustained nausea, headaches, and blurry vision, all symptoms of a
concussion. The lawsuit says that Cabela's employees did not provide proper
training and failed to render medical aid after the accident. Store managers
told the Tribune-Herald that they could not comment and deferred the paper to
corporate headquarters.
consumeraffairs.com
Study: Retailers worried about keeping up with change
Global retailers of all sizes have
significant concerns over their ability to keep pace with new technologies and
shifts in consumer behavior.
That's according to a
new report from Oracle Retail in which 60% of respondents said they believe
that their organization will likely face disruption from more innovative, nimble
and customer-centric organizations. While retailers believe their company
embraces digital and mobile technology, 60% recognize that they are not
investing quickly enough to keep pace with the speed of technology change and
consumer expectations.
The trends identified in the "2018 Retail Mobility Insights Report" highlight
that retailers have been slow to realize mobile's potential and question their
logistical capabilities in the countdown to the busiest sales cycle of the year.
"Despite a strong improving sales performance, retailers continue to feel
overwhelmed by their infrastructure limitations, decision paralysis has further
prevented them from realizing their omnichannel potential," said Mike Webster,
senior VP and general manager, Oracle Retail. "Having a single view of customer,
inventory and order is no longer optional for retailers to deliver their brand
promise. Organizations that complete this journey first will create stronger
relationships with customers, create space for new innovation projects and make
more strategic decisions that maximize their growth."
The study also found that retailers seem to have reached a general consensus
around the role of mobile technology and opportunity for capturing sales and
removing friction from the purchase experience.
chainstoreage.com
North America Mobile POS Market Report 2018:
In Mid-2018 the Mobile POS Market is Among the Largest of Retailers
that Hit its Growth Strides
The "Mobile
POS: Mainstream and Moving Up" report has been added to
ResearchAndMarkets.com's offering.
For several years the Mobile POS (mPOS) market has taken off, but in a somewhat
bifurcated manner. While among smaller retailers, mPOS has truly been
transforming, replacing traditional POS for new retailers at a rapid pace, the
use of mPOS as a standard everyday product in enterprise retailers was delayed
due to EMV and the drive to Unified Commerce. But in mid-2018 the Mobile POS
market among the largest of retailers has hit its growth strides and this has
continued in 2018 as retailers update their customer experience due to declining
foot traffic.
Without question, the opportunity is staggering as some retailers have seen
upwards of 25% increase in sales per transaction when mobile is used.
The enterprise retailers who are deploying now have a much more mature view of
the market than the early adopters. They have the systems in place to actually
benefit from MPOS and are not as concerned with the WOW factor or cool factor of
the technology but rather the functionality that increases sales.
prnewswire.com
Rite Aid Counters $5.5M Tech Co. Suit With $16M Demand
Involving Nationwide POS System
Rite Aid lobbed a $16 million damages demand at a technology contractor late
Tuesday, in a counterclaim to the contractor's filing of its own $5.5 million
suit in Delaware Chancery Court accusing the drugstore chain of bungling and
then breaching a major software contract.
The counterclaim filed by Rite Aid Corp. against PCMS Datafit Inc. was
included in a challenge to PCMS' claims that Rite Aid abandoned the software
deal after agreeing to be acquired by Albertsons in a $24 billion merger that
was itself terminated this month.
According to Rite Aid's counterclaim, the pharmacy company spent millions of
dollars in resources attempting to work with PCMS on a nationwide
point-of-sale system, with only separate parts completed after three years
for what was intended to be integrated companywide.
law360.com
Another 46 Sears and Kmart stores closing in November
Sears Holdings' latest plan involves closing 13 Kmart locations and 33 Sears
stores in November, all of which are losing money. The company has closed
several hundred locations in recent years. Going-out-of-business sales will
begin as soon as Aug. 30.
The company had 365 Kmart stores and 506 Sears full-line stores as of May 5,
though some were in the midst of closing. Over the previous year, the company
closed 379 full-line stores.
View the full list of store closures here:
usatoday.com
Why One of the Biggest Mall Owners Is Doubling Down on Malls
While mall owners have faced record store closures and bankruptcy filings as
more Americans shop online, Taubman Centers Inc. has doubled down. It is
reinvesting in design, technology, big-data tools and new store mixes for its 24
malls. One of the biggest overhauls is a $500 million revamp of the Beverly
Center in central Los Angeles.
The Bloomfield Hills, Mich., company is adding natural light, a chef-curated
food hall and new luxury tenants. Taubman is also bringing in services for
high-end clients through an armada of personal shoppers and the London-based
concierge service Quintessentially, as well as analyzing consumer data with
OneMarket , a retail-technology network.
wsj.com
Walmart Hires More Than 206,000 U.S. Military Veterans and Promotes More Than
30,000 since the Launch of the Veterans Welcome Home Commitment
Today, Walmart announced that the company has hired more than 206,000 veterans
and promoted more than 30,000 to roles with higher pay and greater
responsibility since launching its Veterans Welcome Home Commitment in May 2013.
The commitment guarantees a job offer to any eligible, honorably discharged U.S.
veteran who has separated from service since the commitment was announced on
Memorial Day 2013. Walmart is now more than 80 percent of the way to reaching
its goal to hire 250,000 veterans by 2020.
Approximately 1,300 veterans and their families return to civilian life every
day, according to the U.S. Department of Defense. Veterans possess important
skills and leadership abilities that make them highly sought-after job
candidates. The Veterans Welcome Home Commitment helps veterans find career
opportunities at Walmart and aims to ease the sometimes-difficult transition
from active duty to civilian life.
businesswire.com
US Trustee Objects To Concealing Brookstone Ch. 11 Bonuses
The Office of the U.S. Trustee in Delaware objected Wednesday to a proposal by
bankrupt retailer Brookstone Holdings Corp. to keep under wraps details of its
Chapter 11 key employee incentive and retention plan for 30 employees, saying
Brookstone failed to justify sealing details on bonuses for its Chapter 11,
which calls for closing 101 retail stores and selling its remaining airport and
online businesses.
According to a company filing, 25 employees who earn an average $118,841 would
be paid an average $15,681 in retention bonuses under the plan, or an average
13.4 percent of their base salaries. Details on payments for the five top-level
employees eligible for the incentive program were unclear, although the
company's motion said they could receive from 25 percent to 100 percent of their
salaries under calculations that vary strictly according to the amount of sale
proceeds.
law360.com
Tailored Brands - Men's Wearhouse - Vice
President of Loss Prevention in Houston, TX - Job Posted Today
This pyramid head position is responsible for developing and leading this
company's shrinkage reduction efforts and integrating these efforts throughout
the entire organization. To succeed, the executive must define, administer, and
manage the Loss Prevention methodologies and efforts, ensuring that they match
or exceed the industry's current "best practices" while emulating this
retailer's specific corporate culture. he VP of Loss Prevention partners with,
and reports to, the VP of Risk Management and the Brand's heads of stores to
develop, communicate, implement and measure loss prevention programs Enterprise
wide. The VP of Loss Prevention will directly manage the day to day activities
of the Sr. Regional Loss Prevention Manager and Sr. Loss Prevention Manager
(back office) and provide continued training / support to the entire Loss
Prevention Team.
tailoredbrands.com
Men's Warehouse has over 700 locations nationwide. Jos. A. Bank operates 500+
stores nationwide. K&G Has 85 locations. Moores, their Canadian brand has 100
stores across Canada. Joseph Abboud has one store in NYC. Twinhill division
services large scale uniform programs. Alexandra, it's UK division offers the
same as Twinhill. As does the division 'dimensions', in the UK. Yaffy offers
services to UK Police Forces.
tailoredbrands.com
Best Buy to purchase health technology company GreatCall for $800M
Fired Workers Find No Friends in Toys 'R' Us Bankruptcy Lenders
REI doubles down on used gear sales
Kroger to ban plastic bags by 2025
Papa John's founder to employees: 'I miss you'
Quarterly Results
The Children's Place Q2 comp's up 13.2%, net sales up 20.1% - highest ever comp
gain
Williams-Sonoma Q2 comp's up 4.6%, net revenue up 6.1%
Cato Q2 comp's up 4%, sales up 1%
Ace Hardware Q2 comp's up 3.3%, revenue up 6.4%
La-Z-Boy Q1 comp's up 3.1%, sales up 7.7%
Stage Stores Q2 comp's down 0.2%, net sales down 2.1%
Barnes & Noble Q1 comp's down 4.9%, total sales down 5.1%
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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Not all superheroes wear capes.
Discover how retailers like you are
fighting crime through intelligence.
Read their stories in the Crimefighter Chronicles from
Auror.
Every
day, store and investigation teams like yours are making a difference in
the fight against crime. Auror's customers have shown that by using
intelligence and collaborating with others, it's possible to reduce
crime and losses in stores.
That's why they've created a special e-book featuring a collection of
customer stories called the Crimefighter Chronicles.
In their ebook, you'll discover:
● Innovative new strategies used by
retailers to successfully reduce crime in their stores. |
● True stories of how international
ORC rings have been taken down in days. |
● Why intelligence is the most
powerful tool in stopping retail crime. |
GET THE CHRONICLES
Click here to download your free copy today |
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An insider's look into the dark web
Most cyber attacks against businesses are
opportunistic
Hackers cast a wide net looking for companies with 'low bar on security'
That most cyber security attacks and malware begin and end somewhere on the
dark web makes this labyrinth of dark underground networks fascinating to
researchers such as Wisniewski and his peers at other cyber security firms.
Much of the dark web's activities are focused on open marketplaces peddling
drugs, pornography and guns, as well as malware that have been commoditised from
leaked exploits built by nation-state actors. Getting access to those
marketplaces is easy, says Chester Wisniewski, a principal research scientist at
Sophos.
"Anyone can sign up and gain access once you get a referral and start buying
illegal drugs or malware toolkits," he adds.
The closed forums, mostly in Russian, on the dark web are much harder to
access. According to Wisniewski, references are needed to get an account,
and depending on the forum, there are usually more barriers to entry, such as
proving that one has committed a crime, in a bid to keep the authorities out.
"Most of the time, we spend six to 12 months getting an account approved, and
even then, it's hard to maintain access because there's so much Russian slang
going on in those forums," Wisniewski says.
Although Sophos employs Russian speakers, Wisniewski admits it's hard to fathom
terms such as "potato" in Russian, which is being used by underground
criminals to refer to stolen credit cards. "Native speakers won't know the
slang used by these criminals. To fit in, you need to know what they're
communicating," he says.
Being underground, the dark web could potentially be used by cyber criminals to
coordinate and plan targeted attacks against specific businesses. But Wisniewski
does not see that in the forums he has access to, noting that most targeted
attacks are opportunistic attempts arising out stolen digital loot being peddled
by someone who happened to find unsecured information belonging to an
organisation.
"In most cases, it doesn't look like they went after a target - it's more like
they're casting a wide net to look for a company with a low bar on security,
broke into it, and stole data such as passwords and personal information to a
crook who knows what to do with it," he says.
Wisniewski says businesses can guard against these attacks by observing good
cyber hygiene such as patching, given that opportunistic attackers - as opposed
to nation-state actors with a clear mission to compromise specific targets - are
often too lazy to try hard enough to break into a system. "They're just going to
go after the next vulnerable target and you just got to hope it's not you," he
adds.
computerweekly.com
Darden Restaurants says hack may have exposed 567,000 payment cards
Darden Restaurants is warning that a cyberattack on one of its eateries exposed
payment data for hundreds of thousands of customers.
The company, whose brands include Olive Garden, Longhorn Steakhouse and Capital
Grille, said Wednesday that a breach of Cheddar's Scratch Kitchen restaurants
in 23 states exposed customer data for 567,000 payment cards.
The breach potentially affects consumers who ate at the affected restaurants
between Nov. 3, 2017, and Jan. 2, 2018, Darden said, citing information from
federal authorities. The data stolen in the hack includes card numbers and other
information.
Darden, which bought Cheddar's last year, said it was notified of the incident
on August 16. The attack involving an older computer system that Darden said it
replaced in April.
cbsnews.com
Most US Firms Have Cybersecurity Insurance
But Only 1 in 3 Say it is Full Coverage
The number of U.S. firms with cybersecurity insurance has risen in the past year
- but less than a third say their cyber insurance covers all risks. The second
annual cybersecurity survey from research and consultancy firm Ovum, for Silicon
Valley analytics firm FICO, found that the number of U.S. firms reporting they
have no cybersecurity insurance dropped from 50 percent in 2017 to 24 percent in
2018. This places the U.S. at the exact average reported across all 11 countries
surveyed, but lagging behind Canada, India and the UK. Further, only 32 percent
of U.S. firms said their cybersecurity insurance covers all risks.
● 24% of U.S. executives surveyed say their firm has no cybersecurity
insurance
● Only 26% of U.S. firms said their insurer based their premiums on an
accurate analysis of their risk profile
securitymagazine.com
Alleged SIM Swapper Arrested in California
Authorities in Santa Clara, Calif. have arrested and charged a 19-year-old area
man on suspicion hijacking mobile phone numbers as part of a scheme to steal
large sums of bitcoin and other cryptocurrencies. The arrest is the third known
law enforcement action this month targeting "SIM swappers," individuals who
specialize in stealing wireless phone numbers and hijacking online financial and
social media accounts tied to those numbers.
krebsonsecurity.com
Men's Wearhouse Agrees To Settle Robotext Suit For $1.8M
Men's Wearhouse Inc. has agreed to pay $1.8 million to settle class action
allegations that it violated the Telephone Consumer Protection Act by texting
customers too many advertisements, according to a bid for settlement approval
filed in California federal court Tuesday. A shopper named Anthony Oliver had
accused the company of TCPA violations after signing up to receive no more than
three text messages per week, only to receive more than that amount.
law360.com
10 Threats Lurking on the Dark Web
It Takes an Average 38 Days to Patch a Vulnerability
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Affiliate Malware Makes Online Customers
Disappear
Here's How To Make It Go Away
It's not magic hackers are using to scam online retailers, but a clever strategy
called affiliate injected malware. Utilizing the malware, hackers inundate the
computers and devices of potential customers with pop-up ads, banner ads, and
toolbars designed to convince them to shop at alternative sites - in some
cases even rerouting them to these affiliate sites, without the customer even
realizing what is going on. For retail sites, it's tantamount to outright
theft - resulting in the loss of huge numbers of customers.
The sheer volume of pop-ups and toolbars makes for a very poor user
experience. Every page is inundated with unwanted junk, interfering with the
customer's experience and it is likely they will remember it and think twice
before going back to the site - if they even go back to the site. So the loss
essentially becomes twofold: stores lose out on customers who are stolen away,
and those that aren't have their user experience ruined.
The worst part of all this? The retailer has no way to halt this malware at
the source. The malware is installed, and operates, on the customer's
device. That is not something the retailer can control; even the most
sophisticated cybersecurity systems won't prevent affiliate malware from pulling
off its annoying tricks on customers' remote devices.
So if traditional cybersecurity measures have no response for this tactic, how
can retailers defend themselves against malware they can't directly battle? The
best solution is preventing the malware from interacting with their site before
it can even load. Sophisticated systems that can identify code that engages
with a site can halt affiliate malware in its tracks before they have the chance
to activate.
retailtouchpoints.com
EBOOK - Making Sense of Mismatches:
How Online Merchants Can Reduce False Declines
Merchants reviewing online orders for card not present (CNP) fraud often rely on
strict rules-based systems to decline transactions based on "risky" indicators.
Although these types of processes can help reduce chargebacks, they also lead to
high false decline rates and a less-than-ideal shopping experience for
customers. Mismatches are not necessarily red flags - there are many cases where
mismatches make sense. Relying on discrete order elements to reject customers
will only lead to a loss of revenue.
This eBook provides insight into the most common mismatches found in good
orders, including industry-specific patters. Download it now to learn:
● Legitimate reasons behind mismatches;
● Tips on managing mismatches to increase approval rates and minimize false
declines;
● The type of loss to expect from rejecting orders due to data mismatches.
bankinfosecurity.com |
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Register for the 2018 CLEAR Conference
Join
the Coalition of Law Enforcement and Retail as they host their ninth annual
training conference in Myrtle Beach, SC. The event will take place from
Oct. 8
through Oct 11
and cover a range of topics and speakers, including:
ORC Case Building/Trends/Resources/Tools
with Patrick Fairley, Home Depot;
Advancements in Credit Card Fraud/Identity Theft - D&D Daily ORC
Statistics
with Gus Downing, D&D Daily;
Product Diversion - The Cycle and Flow of Large Scale Product Theft
with Tony Sheppard, CVS and many more!
Come join us for the training, the networking, and the fun. View flyers for both
the Topic schedule and
Registration for Sponsors/Exhibitors.
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Cleveland, TN: $700 Violent Kohl's shoplifting
end with shooting and fiery crash
Two
people suspected of shoplifting were in custody Wednesday evening after a
multi-agency chase down Interstate 75 from Cleveland, TN, ended in a fiery crash
in Dalton, GA, and an officer-involved shooting. The episode started at around
5:05 p.m. in Cleveland, when a man and a woman reportedly shoplifted $600-$700
worth of merchandise from the Kohl's department store on Frontage Road. The
woman pepper-sprayed a loss prevention employee, and the man pulled out a gun
and told the employee, "I'm going to shoot and kill you," Cleveland Police said.
The suspects then fled south on Interstate 75. Georgia Highway Patrol troopers
conducted a pursuit intervention technique to stop the vehicle. The man, who was
driving, surrendered, but the woman fled in the vehicle. The vehicle was stopped
again by police. When the woman got out of the vehicle, she had two handguns,
police said. Multiple officers fired at the woman, who was struck by gunfire.
Her condition was not released late Wednesday night.
newschannel9.com
Denton, TX: Freight Company Employee stealing
shipments of Opiate-based Prescriptions from Pharmaceutical Distributor
120,000 pills valued at over $1.5 million during a seizure
Two
arrests have been made in a months-long undercover operation in Denton earlier
this month. Authorities recovered more than 120,000 pills valued at more than
$1.5 million during a seizure carried out on Aug. 2 by Denton police and agents
with the Drug Enforcement Agency. A search warrant executed at a residence in
the 3500 block of Mustang Drive and a storage facility in the 1200 block of Fort
Worth Drive in Denton yielded a large cache of weapons, drugs and stolen goods,
according to authorities. "We got almost enough pills to give everybody in the
city one," said Bryan Cose, Denton police spokesman.
The investigation was originally triggered by a report that a freight company
employee was stealing merchandise, Cose said. When detectives began
investigating they learned that one of the freight company's employees, Fred
Wagner, was stealing packages of bulk shipments of opiate-based prescription
medications being sent to pharmaceutical distributors in the area.
star-telegram.com
Oklahoma
City, OK: Women accused of Shoplifting $80,000 in merchandise
in last 90 days
Three
women have been arrested in connection to a large-scale shoplifting ring that
police say has been responsible for the theft of $80,000-worth of merchandise.
The Oklahoma City Police Department confirms that three women have been arrested
as part of an investigation by the Organized Retail Crime Unit into a
shoplifting ring that has stolen $80,000-worth of merchandise in the past 90
days.
Just before 11 a.m. Tuesday police were called to Penn Square Mall after three
women had stolen items from Victoria's Secret. Security followed the women out
of the mall and into the parking lot, where they got into different vehicles.
Officers were able to stop the vehicles and arrested Shatori McNack, Chamiah
Daniels and Kernisha Meadows. In one of the vehicles police reportedly found a
Victoria's Secret bag that contained items with tags and security devices.
Police also found clothing items with tags from Kids Foot Locker. All three now
face complaints of grand larceny, conspiracy to commit grand larceny and
continuing a pattern of criminal offenses.
okcfox.com
Plainville, CT: Kohl's associate stole almost
$35,000 in merchandise
Paul Larochelle, 41, was charged on Aug. 14 with first-degree larceny. On June
11, police responded to Kohl's on New Britain Ave., for a report of an employee
that was caught stealing, according to Larochelle's arrest warrant. Police met
with security staff, who said Larochelle was seen on security video taking
merchandise from the sales floor and hiding them outside under a trailer. After
he finished his shift, Larochelle drove to the dock area, and store security
witnessed him attempt to retrieve the items. Larochelle told police he had been
stealing items from the store for months and selling them to a Newington pawn
shop, the warrant said.
myrecordjournal.com
Sugar
Land, TX: $9,000 worth of high-end eyeglasses stolen from Lenscrafters at First
Colony Mall
A heist of high-end eyeglasses resulted in the swiping of 62 frames valued at
$9,000 at a Lenscrafters store at First Colony Mall. Sugar Land Police
Department released a video that captures one of three wanted people stuffing
frames into her large bag. The theft happened Aug. 3 around 11:45 a.m. According
to police, workers noticed during routine inventory that Versace, Tiffany & Co.
and Bvlgari frames were taken. Police and the store reviewed surveillance video,
showing the three suspects.
abc13.com
Fayette County, KY: Man and Woman charged on multiple
warrants for Shoe Thefts at Rack Room, Off Broadway and DSW; over $1,200
A woman is facing two counts of theft, and a man is facing three counts of theft
after they both tried to steal from shoe stores in Fayette County. Madison
County deputies arrested 40-year-old Nicole Blackford and 36-year-old Billy
Jones, both of Richmond, Wednesday morning on Fayette County warrants.
richmondregister.com
Cape Coral, FL: Ulta Beauty thieves steal nearly $900
worth of perfume and cologne
Cape Coral police are hoping the public can help them sniff out a pair of
perfume and cologne thieves. Cape Coral police are searching for two men who
walked into the Ulta Beauty store, 2301 Del Prado Blvd. S., on Aug. 9 and walked
out with nearly $900 in merchandise.
news-press.com
St Mary's County, MD: Auto Parts Employee charged with
theft of $5,282 theft of merchandise
Clarence, NY: Women charged with stealing $2,000 in
Victoria's Secret merchandise at Eastern Hills Mall
Lakeland, FL: 1 Woman arrested, second woman at large in
$1,000 Baby Formula theft
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Shootings & Deaths
Macon, GA: C-Store Employee shot and killed in
Armed Robbery
A store clerk shot during an armed robbery at the Market Place #5 convenience
store in Macon Tuesday night died early Wednesday from his injuries. Bibb
Sheriff's investigators responded to the scene of an armed robbery at the store
on Vineville Avenue just before 11 p.m. Deputies say a suspect with his face
covered approached the clerk, 21-year-old Waqar Ali, as he was leaving the
store. During the incident, that suspect shot Ali in the chest.
wgxa.tv
Philadelphia, PA: 2 men shot to death outside a
C-Store in the Kensington area;
30 rounds fired
Police say they are searching for two suspects. "The victims didn't stand a
chance based on what you see in the video. It's amazing more people weren't
hit," said Philadelphia Police Commissioner Richard Ross. Around 30 shell
casings were outside a corner store at H and Thayer streets Wednesday night.
A witness said she saw a 22-year-old store clerk and a 37-year-old man outside
of the store about to walk in when a gold van rolled up to the intersection.
Police say two suspects, one carrying an assault rifle and the other holding a
semi-automatic handgun, unleashed a flurry of bullets.
6abc.com
Phoenix,
AZ: U-Haul truck used in cell phone store burglary kills pedestrian
Phoenix police say a pedestrian has died after being struck by a fleeing
burglary suspect in a U-Haul truck. The incident took place around 2:30 a.m.
Wednesday. Police say they received a call of a burglary alarm at a phone store.
The suspects fled the scene in a stolen U-Haul truck, hitting a police car in
the process. The truck then hit a semi truck after continuing northbound before
hitting a pedestrian. The pedestrian, 45-year-old Dawn Bestenlehner, suffered
serious injuries and was taken to the hospital where she died from her injuries.
Police say the suspect, only identified as a 39-year-old man, was taken into
custody a short distance away.
abc15.com
Nashville, TN: Update: Judge rules Waffle House shooter
who killed 4 is not fit to stand trial
A judge ruled accused Waffle House shooter Travis Reinking is not fit to stand
trial and will be transferred to a mental health facility. On Wednesday, a judge
said Reinking suffered from a mental illness, which a physiologist identified as
Schizophrenia. Reinking, who is facing four counts of murder, will be
transferred to Middle Tennessee Health Institute. The transfer to a mental
hospital does not mean Reinking won't have to stand trial, but it's likely cause
a delay for months.
newschannel9.com
Robberies, Incidents & Thefts
Houston, TX: Intense Video of Store Owner
attempting to push a boy
accused of stealing into a car
Disturbing
video showing a Houston man's attempt to pull a young boy into his car is sure
to have people talking. Jerry Canto says he couldn't believe what he saw in
southwest Houston: three children running and a white Camry nearby. "They
started running really quick and then a white Camry almost run over them," Canto
said. That's when Canto said he pulled out his phone and started recording.
Canto said two kids ran off, but the youngest was near the Camry. The Camry had
stopped, had its door open and it appeared the man was pushing the boy inside of
it. That is when Canto grabbed a hammer. In the video you hear the man say, "He
stole from my store!" Canto says the man was talking about Amigos Food Mart on
Glenmont, just down the road. "Leave him alone. It's a kid!" Canto can be heard
shouting to the irate shop owner.
abc13.com
San Mateo County, CA: Two arrested in string of
over 50 Sherwin-Williams store Burglaries in California last year
A man suspected of burglarizing more than 50 Sherwin-Williams paint stores
across California in the last year was arrested during an alleged attempt to
take more than $10,000 in cash and property from a Belmont location Monday.
Following a reported break-in just after 3 a.m. Monday at the Sherwin-Williams
paint store at 2240 S. El Camino Real, Jorge Rodriguez, 42, and his accomplice,
Victor Montoya, were arrested near the company's Belmont location in the midst
of what appeared to be a second burglary. A Belmont police officer who heard
reports of the San Mateo burglary allegedly checked on the store in Belmont to
find the rear door open and Montoya driving a car at a high speed out of the
parking lot. When Montoya was stopped, a pry bar and a meth pipe were found in
the car, the latter of which he allegedly said belonged to Rodriguez's
girlfriend, according to prosecutors.
A warrant was already out for Rodriguez's arrest after he allegedly broke into
the Sherwin-Williams store in Millbrae Aug. 2. Rodriguez and Montoya pleaded not
guilty Tuesday to three felony charges, including commercial burglary and
attempted grand theft, for the Aug. 20 crimes. Because a warrant was out for
Rodriguez's arrest for some 50 alleged burglaries of Sherwin-Williams stores
across the state, he appeared in court Monday following his arrest and pleaded
not guilty to an additional count of felony commercial burglary related to the
Millbrae incident, according to prosecutors.
smdailyjournal.com
San Luis, AZ: Suspected Drug tunnel found in old KFC
restaurant kitchen
Authorities made a stunning find along the U.S.-Mexico border in Arizona.
Homeland Security investigations and the Border Patrol obtained a search warrant
at a former KFC in San Luis, Arizona. When they got inside, they found a tunnel
in the kitchen area of the fast food restaurant. That tunnel was only eight
inches in diameter, but was 22 feet deep and nearly 600 feet long, ending at a
home in Mexico. Authorities say the tunnel was used to smuggle illegal drugs
across the border.
abc13.com
Sydney, AU: Baby formula 'kingpin' charged, more
arrests expected
4,000 baby formula cans, $215k in cash seized
Police
have put a dent in the black market for baby formula with the overnight arrest
of a couple and subsequent seizure of 4000 tins of allegedly stolen formula,
along with more than $215,000 in cash, in Sydney's north-west. A NSW Police
spokeswoman said the pair were allegedly sprung "red handed" by police in a car
park on Lloyds Avenue, Carlingford, at about 10pm on Wednesday night. The
48-year-old woman and 53-year-old man were taken to Ryde Police Station for
questioning.
Shortly after making the arrests, investigators executed two search warrants at
homes at Carlingford, where they located more than 4000 tins of baby formula,
along with large quantities of vitamins, Manuka honey, and various other items,
all of which are believed to be stolen.
Police also located more than $215,000 cash hidden throughout one of the homes,
which was seized as alleged proceeds of crime. The woman was charged with a
string of offences related to the theft, including knowingly directing the
activities of a criminal group. The arrests and charges followed extensive
investigations sparked by a February tip-off from retailers relating to the
coordinated theft of baby formula and vitamins across Sydney.
9news.com
Houston, TX: Burglars arrested hiding in southeast Houston
Target
Dunkin Donuts employee terminated for theft goes viral
with posting of unsanitary restaurant conditions
Fresno, CA: Rash of robberies, 10 robberies in Fresno
within a month - Taco Bell, Baskin Robbins, KFC, Little Caesars and others
Roseville, MI: Pawn Shop Employee fires a shot during
attempted Smash & Grab
Zales in the Coronado Center, Albuquerque, NM reported
a Grab & Run on 8/22, item valued at $995
Credit Card Fraud
New Brunswick, NJ: 8 Rutgers University football
players charged
with credit card fraud
Eight Rutgers University football players have been charged with taking part in
a credit card fraud scheme. Four of the players previously left the team during
the course of the ongoing investigation. The status of the other four will be
determined by the program. The charges stem from an investigation by the
Middlesex County Prosecutor's Office and the Rutgers University Police
Department that began this spring. Authorities say the defendants obtained
credit card numbers belonging to others and transferred funds to various RU
(Rutgers's University) Express Accounts for personal use. The defendants were
each charged with conspiracy to commit theft by deception in the third degree.
abc7ny.com
Mason City, IA: Man pleads Not Guilty to Credit
Card Fraud;
$4,400 in charges at Menard's
Eric Jon Scheff, 39, is charged with credit card fraud. Authorities say he used
a credit card from a former employer to spend $4,433.75 during five trips to
Menards in Mason City in June. Because of the amount of money, Scheff is being
prosecuted for a class "D" felony punishable by up to five years in prison.
kimt.com
Fire & Arson
Oakdale, CA: Fires force evacuation of Kmart
store, Arson is suspected
Customers and employees evacuated the Kmart store in Oakdale on Tuesday evening
because of small fires believed to be arson. he fires were promptly put out by
the Stanislaus Consolidated Fire Protection District after the 7:48 p.m. call to
the South Maag Avenue store. One employee was evaluated for smoke inhalation,
but no other injuries were reported.
modbee.com
Skimming
Thefts
Baton Rouge, LA: Romanian Nationals Plead Guilty in ATM Skimming
Conspiracy
From
November to late December 2017, NITA and IANEV conspired with others to
commit bank fraud. Nita and Ianev installed ATM skimming devices on ATM
machines at several financial institutions around the Baton Rouge area,
among other locations in Louisiana. These ATM skimming devices captured
the financial information of hundreds of customers using the ATM
machines. The two also installed overhead cameras on these ATM machines
to capture the personal identification numbers of the customers. The
debit cards and gift cards were used by others, in combination with the
corresponding PIN access codes, to make unauthorized withdrawals from
the victims' bank accounts, including at financial institutions in the
Baton Rouge area.
justice.gov |
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•
Adult Store - Houston, TX - Armed Robbery
•
C-Store - Macon, GA - Armed Robbery
•
C-Store - La Verne, CA - Burglary
•
Cellphone store - Phoenix, AZ - Burglary
•
CVS -Cleveland, OH - Armed Robbery
•
Dick's Sporting Goods - Baltimore, MD - Robbery
•
Dollar Tree - Louisville, KY - Armed Robbery
•
Family Dollar - Salt Lake City, UT - Armed Robbery
•
Gun Store - Rapid City, SD - Burglary
•
Hardware - Cedar City, UT - Burglary
•
Harley Davidson Dealer - Lindon, UT - Burglary
•
Laundromat - Bend, WA - Burglary
•
Pawn Shop - Roseville, MI - Armed Robbery
•
Sherwin-Williams - San Mateo, CA - Burglary
•
Sherwin-Williams - Belmont, CA - Burglary
•
T-Mobile - Baltimore, MD - Robbery
•
Target - Houston, TX - Burglary
•
Verizon - Pontiac, MI - Armed Robbery
|
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Daily Totals:
•
9 robberies
•
9 burglaries
•
0 shootings
•
0 killings
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None to report |
Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
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Vice President, Asset Protection Columbus,
OH
Oversees and directs all Asset Protection
related functions for a Corporate Office, multi-state distribution centers and
large retail store network. Responsible for enterprise direction and strategy as
it pertains to Asset Protection with a goal of minimizing shrink, reducing loss
and maximizing security and associate safety... |
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Vice President, Loss Prevention
Houston, TX
This pyramid head position is responsible for developing and
leading this company's shrinkage reduction efforts and integrating these efforts
throughout the entire organization...
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Vice President, Asset Protection
New York, NY
The Vice President (VP) of Asset Protection is responsible for
developing, coordinating, and leading the execution of all asset protection and
risk management programs. Included in these responsibilities is the leadership
of investigations and fraud mitigation teams to improve bottom line results...
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Vice President Loss Prevention
Memphis, TN
The Vice President Loss Prevention is responsible for providing
direction, development and leadership to Loss Prevention, Safety, Security and
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Beaverton, OR
As the Director of North America Digital Risk & Control, you will
provide leadership for payment risk mitigation in our digital business including
fraud risk management. You will be responsible for ensuring our resources and
capabilities are properly aligned to the execution of key priorities, as you
develop and implement ecommerce risk management strategies to appropriate
tolerance levels based on advanced data analytics and trends...
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Director of Data Privacy and Security, Legal
Los Angeles, California
As Netflix continues to grow and expand, we are looking for a talented team
member to join the Data Privacy and Security Legal team to provide support on
privacy and data security compliance matters. The position will report to the
Global Director of Data Privacy and Security, and will work in an ongoing and
collaborative way with relevant Legal, Security and Public Policy groups in
carrying out her or his responsibilities...
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Director, Risk Management and Safety
Los Angeles, CA
To protect the company's global assets and property from risk of
loss via the purchase of insurance and by implementing a global risk management
program in the most cost efficient and effective manner...
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Asset Protection & Fraud Manager
Westchester, IL
We offer you the challenging opportunity of Asset Protection and
Fraud Manager. This position will support Corporate and Field Asset Protection
functions including protective systems, vendor management, Incident Call Center;
commerce and point of sale fraud systems; as well as other investigative/
administrative duties as needed...
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Project Coordinator (LP Technology)
Dublin, CA
Provides support for all types of LP technology installation projects, (e.g. new
stores, upgrades, remodels, maintenance/repair, etc.). Serves as the point of
contact on all projects as assigned, interfacing with vendors, field management,
and various corporate teams...
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Project Lead (LP Technology)
Dublin, CA
The Lead, Project Coordinator facilitates the development, implementation, and
ongoing execution of multiple Loss Prevention technology projects, programs and
systems. This is accomplished by leading projects from concept to completion,
acting as a subject matter expert, and working effectively with internal
partners (i.e. Store Operations, Store Planning, IT, HR, Logistics, Purchasing,
etc.) and external resources (i.e. vendors, service providers, etc.) to drive
results, and monitoring to ensure all projects meet scope, timeline, and budget
needs...
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Financial Analyst (Internal Fraud)
Anaheim, CA
This role is responsible for investigating internal
fraud and Cast Privilege abuse at the Disneyland Resort, across all lines of
business including but not limited to: merchandise, food & beverage, rooms,
ticketing, and employee privileges. Specific investigative tasks will vary but
may include: reviewing exception reporting to identify potential fraud trends,
conducting in-depth point-of-sale research, reviewing camera surveillance,
performing integrity shops and observations, interviewing employees,
representing the Company at grievances and unemployment hearings, and partnering
with law enforcement as needed... |
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Asset Protection District Manager
Chicago, IL
The Asset Protection District Manager will lead the District in
shrink reduction and profit maximization efforts. The position will proactively
seek to bring economic value to the company, promoting profitable sales and
world class customer service while ensuring a safe place to work and shop...
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Regional Loss Prevention Manager
Pacific Northwest
Job responsibilities include, but are not limited to the following:
● Conducts internal investigations related to theft, business abuse, and safety
violations by conducting interviews, determining course of action, and writing
reports.
● Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques...
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A Leader's Two Most
Effective Tools: Ears and Mouths
How to Be a Better Leader Through Communication and Listening
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5 Ways to Help Managers Communicate With Their
Teams
Communications is a leader's most effective tool to help their organization and
team be successful. However, there are many ways to get this wrong like
misinformation or lack of listening. Here are some ways leaders can boost their
communications skills.
Be specific and clear
These 6 Communication Styles Should Be in Every
Leader's Toolbox
As a leader, one of the most critical skills to develop is the ability to adapt
your communication style to best fit the situation at hand. When you're able to
use the right communication style, you're able to ensure your team is performing
at their peak and everyone is on the same page.
Sometimes you'll listen, sometimes you'll encourage |
Listening is an Underrated Leadership Tool
As important as communication is to a leader's role, listening is also an
incredibly powerful tool to building trust with your team and increasing your
employees' levels of engagement. Here are some tips any leader can use to
connect with their teams and really listen to what they have to say.
Make space and time
Effective Communication Can Build Stronger Trust
Between Employees and Leaders
Gary Ludgood, President of Field Operations for AT&T, knows a thing or two about
leading large teams, and how impactful a leader's communication strategy can be.
He shares his advice in this interview on how other senior leaders can help
their teams thrive through effective communication.
Inform, educate, share |
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A lot of articles talk about "How to impress your boss" and give
you tips on how to accomplish this. But at the end of the day, it's all about
supporting them, helping them reach their objectives and not trying to merely
impress them. Impressing a person is great, but usually short lived. Supporting
and helping them reach their goals requires a long-term effort that at times can
truly test your resolve and stamina.
The thought has always been if your boss gets promoted, then you might as well
-- as long as you are the one helping them get ahead.
Just a Thought, Gus
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