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Ron Bigelow named
Corporate Security for Aldi USA
Ron was previously the Manager AP Inventory Processes
and Projects for Sears Holdings Management Corporation before taking
this new role. He's held a variety of loss prevention and inventory
control positions for both Sears Holdings Corporation and Kmart
including Manager, Loss Prevention Technology, Inventory Control
Manager, District LP Manager and Regional LP Manager. Ron earned his
Bachelors degree in Sociology, Social Work and Criminal Justice from
University of Wisconsin - Madison. Congratulations, Ron! |
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Sean Kecskes
promoted to Senior Loss Prevention Manager
for Belle Tire
Sean has been a integral part of the Belle Tire Loss Prevention team
for almost 9 years. In Sean's new role he will help oversee the
Safety and Security of all new build locations and over 100 existing
retail locations. Sean started with Belle Tire as the Loss
Prevention coordinator, was then promoted to Loss Prevention Manager
and now Senior LP Manager. Sean earned his Bachelors of Arts in
Theater Arts from Hiram College and his Masters of Arts in Education
from University of Findlay. Congratulations, Sean! |
Submit Your New Corporate Hires/Promotions or New Position |
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JOANN Stores implementing ShopperTrak analytics to improve customer experience
Nation's leading fabric and craft retailer to leverage in-store traffic
analytics solution to optimize staffing and improve customer engagement
Tyco Retail Solutions today announced JOANN Stores, LLC, the nation's leading
fabric and craft retailer, will be rolling out the
ShopperTrak in-store traffic
analytics solution to provide insights for the company's 870 stores. An industry
leader for 75 years, JOANN recently set a precedent for the future of crafting
with a completely reimagined store experience focused on new features and
services based on the latest crafting trends. The ShopperTrak solution supports
JOANN's customer-first focus, as it will better identify traffic patterns to
ensure the right number of team members are available at the right times to
offer service and sales in each store.
"JOANN stores have become a place that inspire creativity and foster a shareable
and welcoming experience," said Chris DiTullio, senior vice president of Stores
& Store Operations, JOANN. "Our goal in rolling out the ShopperTrak solution is
to optimize labor and conversion rates in our stores. Implementing this
technology will help ensure team members are available where and when customers
need us, to create a supportive and efficient experience. Based on ShopperTrak's
success in other retailer roll-outs, we're confident this will have a positive
impact on our customers' experience."
Read more here.
What The CFOs Are Reading
Brand Risk Soars in Today's Social & Political Climate
One Manager's Actions Cost Starbucks Millions
The value of companies' brands is subject to enormous risk in today's social and
political climate. That brand risk stems from an unimaginably broad array of
sources. They range from being on the receiving end of a Twitter tantrum, to
activist consumers getting angry that a company didn't take a stand on a
dividing political issue, to employees opposing a company's dealings with
government agencies or political groups that they dislike.
Almost any corporate executive would readily acknowledge that brand value is a
vital component of most companies' overall value. Yet, at least in part because
companies are not required to publicly quantify the value of their brands, many
don't pay enough attention to it, according to Peter Horst, a former chief
marketing officer with several large companies, including Capital One and
Hershey.
Actions to protect brand value "might be under-resourced, especially in the
crush of short-term profit pressures," Horst tells CFO.
And the risks clearly are not just theoretical. For Starbucks, a manager's
inappropriate treatment of two African-American customers at a single
Philadelphia location ignited a global firestorm of outrage that cost the
company - an iconic brand - many millions of dollars.
"In another time that would have been considered bad personal behavior by an
[individual], but these days the wall between personal and corporate
[responsibility] has disappeared," says Horst.
Editor's Note: Great article on one of the hottest topics in retail:
'Brand Reputation.' Just look at Nike right now and Signet Jewelers earlier this
year. Two major retailers, with one even reporting that quarterly results were
indeed impacted. And then you've got the mysterious departure of Barnes &
Noble's CEO recently, which they successfully kept a lid on the reasons for his
quick departure.
The fact is in today's viral world one top executives misdeeds could impact both
sales and stock price almost overnight.
cfo.com
How to Promote Continuous Improvement in Threat
Assessment Programs
How to Utilize the Homeland Security Exercise and Evaluation Program (HSEEP)
Framework
Violent incidents are devastating events for the people involved, the
communities they occur in, and the organization where the violence takes place.
Although not all events can be stopped, there are strategies to mitigate
occurrences by identifying threats at organizations. Threat assessment should be
used at the organizational level to identity behavior that could lead to
violence.
Organizations should be motivated to develop and employ threat assessment teams
to safe guard life safety, avoid the aftermath of an event causing loss in
productivity, and to mitigate litigation. Organizations share a responsibility
to protect their employees, or others who are on their property, from
foreseeable threats.
In light of the frequency of violent behaviors in public places, it is
reasonable to believe that these events are foreseeable. Foreseeability is a
legal standard that refers to whether an event could occur, and if an event is
foreseeable then organizations have a duty to protect their employees from harm.
An example of this could be if a worksite is located in a high-crime area and
employee is injured at work, then the organization could be liable unless they
demonstrate due care. A documented threat assessment program is one way to
demonstrate due care to what could be seen as a foreseeable event. A best
practice to bolster threat assessment teams is to implement training which is
documented to illustrate efforts. One strategy to do this would be to use the
Homeland Security Exercise and Evaluation Program (HSEEP) Framework.
securitymagazine.com
How to Use Technology to Improve Duty of Care
Obligations
Duty of Care is gaining momentum. The idea is simple: employers have a duty to
keep their people safe. Whether your employees are on-site or travelling, in a
cubicle or on a construction site, in the States or abroad, that duty remains -
to protect your employees from unnecessary risk of harm. But an increasingly
mobile and global workforce has brought new challenges to fulfilling these
obligations. Thankfully, recent technology trends can help you overcome these
challenges through improved emergency monitoring, better employee location
tracking and streamlined communications.
 Monitor for Emergencies
The first step in protecting employees is identifying the emergent threat
quickly and accurately. Today, threats come in all shapes and sizes. Some
threats - like a fire, flooding or active shooter - are hyperlocal. They only
affect employees in one city, building, or even floor. To protect your people
and locations from these local threats, you need to monitor hyperlocal
information resources that alert you to danger down to the street level.
As soon as you understand three elements of an emergency - event type, severity
level and proximity to your people and assets - you can jump into action by
communicating with your people, navigating them away from danger.
Better Understand Employee Location - Communicate More Confidently - Piecing
It Together to Fulfill Your Duty of Care
Read the full article:
securitymagazine.com
ACaaS and mobile access adoption growing
Access-control-as-a-service (ACaaS) market revenues will increase to $950
million by 2022, and global mobile credential downloads are forecast to
increase at a compound annual growth rate (CAGR) exceeding 100 percent from 2017
to 2022, according to recent findings from IHS Markit.
securitysystemsnews.com
The Amazon Effect - Residential Security Market
The Amazon Effect: First it was books, then it was big retail, then it was
groceries...is security next?
In 2018, Amazon set its sights on the home security market by acquiring brands
Blink and Ring, and announced a home security offering with monthly monitoring
as low as $10. Will this mean the stalwarts of residential security have the
potential to go the way of Borders Bookstores, Sears and Winn-Dixie? It is a
very real possibility in the eyes of many residential-focused dealers.
When Amazon exerts its "effect" on a market segment, it can reshape the entire
dynamic of an industry from a consumer shopping standpoint, while at the same
time, creating tremendous pricing and margin pressure.
With "Ring Alarm" - which was made available for consumer purchase on July 4 -
it seems on the surface that DIY mainstay SimpliSafe is the first target; but
traditional home security providers have been put on notice. Amazon even says in
its announcement that the system represents "independence and freedom" -
presumably, from more costly traditional systems.
securityinfowatch.com
Chipotle Failed to Store Food at Safe Temperature
in Powell, OH Store - 648 Sickened
Health officials: Stool samples tested positive for Clostridium perfringens, a
food borne disease that occurs when food is left at an unsafe temperature.
businessinsider.com
Walmart's Black Friday Training
Why Virtual-Reality Training for Employees Is Catching On
The goal of Virtual Reality-enhanced training is to create realistic workplace
experiences and allow employees to take risks while working in demanding
environments.
Immersive technology allows for on-the-job training without downtime for the
company or danger to the employee and co-workers. As critical as it is to
business success, job training can be costly regarding production and manpower,
and some scenarios are impossible to replicate without immersive virtual
reality.
Technology can provide the simulated experience of an event like Black
Friday. Walmart uses immersive VR technology to prep employees for dealing
with the frenzied holiday shopping experience. Simulations show Walmart
associates how the crowds will respond to sale items. Immersive reality users
can gauge traffic flow throughout the store, respond to confrontations and learn
how to manage big crowds of rushed shoppers.
Replicating the same live scenario in any Walmart store would be
cost-prohibitive and far less likely to improve employee skill.
shrm.org
When Employees Leave: Conduct Comprehensive Exit Interviews
The exit interview can be a useful way for employers to protect their property,
identify any morale or culture problems, and limit the risk of lawsuits being
filed later. Here are some of the benefits of conducting a meaningful exit
interview with departing employees.
The exit interview is a perfect time to retrieve employer property and
materials, such as swipe cards, laptops, company-issued mobile phones and keys,
said Kate Gold, an attorney with Drinker Biddle in Los Angeles. While doing
this, the employer can also follow up with the exiting employee to confirm
that no company data is stored on personal computers, tablets, phones or other
devices.
Ask workers to identify all the locations where business information could be
housed - including paper copies, external hard drives and thumb drives,
suggested Robert Yonowitz, an attorney with Fisher Phillips in Irvine, Calif.
"Tell us all the places where that information exists, don't destroy it, and
let's make arrangements to get that information back."
An exit interview also gives an employer a final opportunity to emphasize any
obligations the employee may have regarding the confidentiality of trade secrets
and employer data, said Melanie Pate, an attorney with Lewis Roca Rothgerber
Christie in Phoenix. "In addition, it may raise a warning flag for the employer
if the employee objects to any provisions of a confidentiality agreement that he
or she may have signed or otherwise challenges the obligation to keep trade
secrets and data confidential," she said.
shrm.org
Retail Safety Tips From OSHA: The Hottest Year on
Record
Extreme Heat Causes 1,300 Deaths a Year in U.S.
A restaurant owner's safety guide to keeping
employees cool during summer heat
Identify potential risks - The first step toward creating a safer work
environment is to identify conditions that could lead to heat-related illnesses.
For instance, does the kitchen staff in close proximity to heat-producing
grills, ovens and fryers? Are servers and bussers exposed to direct sunlight
and/or spending more time outdoors during the hottest time of the day?
Take preventive measures - The next step is to map out mitigation
strategies. For outdoor employees, sun canopies, portable fans, extra water and
other resources can help create a more comfortable environment whenever
possible. Be sure fans and air conditioning units are available and working
properly in warm indoor environments, such as kitchens and prep areas. Warmer
temperatures may tempt some workers to attempt to stay cooler by not wearing
certain safety equipment, such as protective clothing.
Train employees on rapid response - It's important for all employees to
know the signs of heat-related illnesses and how to address them quickly and
appropriately.
The Occupational Safety and Health Administration outlines the signs of
heat-related illnesses and provides guidance on the proper steps to take to
treat heat cramps, heat exhaustion and heat stroke. For example, to treat heat
cramps, have workers rest in shady, cool areas and drink water or other cool
beverages. If an employee is severely lethargic or unresponsive after working in
a high-temperature environment, contact 911 immediately.
When temperatures rise, so do the risks of heat-related illnesses and injuries.
Mitigate these risks by developing a safe work environment where employees
can stay cool and safe all summer long.
oshatoday.com
Editor's Note: What about the Lawn & Garden employees in Home
Improvement stores, the warehouse workers loading and unloading trucks
and even the subcontractors working on your roofs, parking lots, and just
outside all day. Should your management teams be trained to provide water and to
keep an eye out for negligence. There are a lot of retail employees that
may not be outside workers per say but a special project may expose them to the
elements for long periods, like sidewalk sales and unloading trucks in
receiving. It's a good time to merely revisit these tips in your stores.
Twitter & Trump Impact Causes Start-Up to Change
Company Name
Two ex-Googlers wanted to replace your corner shop with what were
basically high-tech boxes. The boxes would be placed in apartment
lobbies, dorms, and other communal areas, and contain 100 items that residents
were most likely to purchase. The founders decided to name the new brand
Bodega, after the small stores typically run by Latin American immigrants in
cities like New York and Los Angeles
Thousands of people took to Twitter, arguing that these founders-neither
of which are Hispanic-were appropriating a culturally specific and beloved
institution in their name. Moreover, if the company were successful, it could
negatively impact real-world bodegas. Many pointed out that this was
particularly painful because immigrants already feel under attack by the
Trump administration.
And then came the think pieces in several places in the New York Times,
and over and over and over in the Washington Post and in the Atlantic's
City Lab among other places.
It seems that Bodega has gotten the message: A full year after it launched,
it is now changing its name to Stockwell. It's a nice, bland name.
fastcompany.com
Kroger
& Nuro Announce Scottsdale, AZ, Pilot Market Starting Today
Nuro, maker of the world's first driverless delivery vehicle, announced a
partnership to begin testing grocery delivery using Nuro's robots. Through the
new self-driving Toyota Prius & its custom R1 dirverless delivery vehicles,
customers will receive their groceries at their curb - safely and quickly. Flat
fee of $5.95.
prnewswire.com
Director of Safety - Gulfstream Goodwill Industries - Based in West Palm Beach,
FL
We are searching for an experienced Safety professional to lead our safety and
loss prevention team. In this role, you will lead safety efforts across five
Florida counties (Martin, Indian River, St Lucie, Okeechobee and Palm Beach)
including 28+ retail stores, two warehouses and several administrative and
services buildings. You should be highly skilled in implementing solutions to
mitigate safety risk, understand how to train safety techniques to others and be
well versed in managing Workers Comp and General Liability claims for optimal
outcomes. This is a critical role and previous, large scale safety management
and training experience is required.
applytojob.com
Analysts are sounding the alarm on JCPenney
Mattress Firm may get rescued by its biggest
supplier - Serta Considering Buying
Pilot Flying J Cuts 50 HQ Jobs After Deloitte
Analysis
Shoppers are buying clothes just for the
Instagram pic, and then returning them
Kohl's Expands Amazon Returns to 21 More Stores -
Now Over 100 Take Returns
American Trucking Association the industry needs
a million new drivers by 2024
Quarterly Results
Walmart Q2 U.S. comp's up 4.5%, Sam's Club comp's up 5%, International net sales
up 4%, e-commerce up 40%, revenue up 3.8%
Canada's Metro Q3 food comp's up 2%, sales up 13.8%
JC Penney Q2 comp's up 0.3%, total sales down 7.5% (closed 141 stores - loss
widened to $101M - double Q2 ly)
SpartanNash Q2 comp's down 1.9%, net sales down 3.6%
LPF Presents New Webinar with Axis Communications & Profitect
 The
Loss Prevention Foundation is proud to announce the Advanced Analytics and
Technology Webinar featuring two of our valued partners,
Profitect and
Axis
Communications.
Agenda:
LPF Introduction and Logistics
Advanced Analytics (Kelli Woelfel - Profitect):
●
Challenge traditional analytics created for LP Professionals and the benefits of
prescriptive analytics
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How LP Professionals can become data analytic experts without being data
scientists
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Case study examples and results
Advanced Technology (Hedgie Bartol - Axis Communications):
●
Timeline of Innovations / Technology
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Recent Innovations
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Zipstream
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Lightfinder
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Popular new products
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Thermal cameras
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Radar
●
Incorporating retail analytics on the camera
●
Benefits of BI for your store(s)
Register Now!
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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The Delta Difference
What it Means.
Why Should You Care? How To Experience it.
Need a means to secure your asset? Use a lock.
Would you use a $2.50 Cam Lock on a showcase to secure a $10,000.00 diamond
ring? Of course not! What about a $7.00, $12.00 or $20.00 lock instead? Pay
more, must be better, how much better? How do you determine the level of
security offered by a lock?
A legendary retailer, Sy Syms, always stated, "An educated consumer is our best
customer." We at Delta Lock agree and toward that end, produced an informative
publication, as seen to the right.
If you want to make the right choice, you need to understand lock types,
security ratings and applications. This does not mean you have to be a
locksmith! A little knowledge goes a long way in proper lock selection and
application. Your lock is the least expensive part of your fixture, yet the most
important part that protects your assets.
Cam Locks, Deadbolts, Latch Bolts, Plunger Locks, Ratchet Locks, Padlocks???????
We can send you the above
publication or you can call
Delta Lock at 855-80-DELTA or
visit
deltalock.biz
to experience
The Delta Difference.
Delta
Lock - Securing the Future.
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Sizing up the FBI's new cyber leadership
FBI CYBER PICKS WIN PRAISE - The FBI made an excellent choice in tapping
Amy Hess to lead the Criminal, Cyber, Response and Services Branch, which
oversees the bureau's Cyber Division, according to former FBI officials and
agents who spoke to MC on Tuesday after the bureau filled two of its key vacant
cyber positions. Prior to her most recent role leading the Louisville Field
Office, Hess oversaw the Science and Technology Branch, and before that its
Operational Technology Division, putting her at the vanguard of the bureau's "going dark" campaign against end-to-end encryption.
Former officials also generally praised the selection of the new head of
the Cyber Division: Matt Gorham, who most recently led the counterterrorism
division of the Washington Field Office. Gorham also led the FBI's key National
Cyber Joint Investigative Task Force.
politico.com
Cyber security bill aimed at SMEs will benefit
channel and customers
Under the new effort, SMEs will benefit from more federal resources to help them
protect their cyber assets.
Smaller businesses are about to get some cyber security help from the federal
government. President Donald Trump this week signed a bi-partisan bill designed
to ensure that these companies get the resources and guidance they need to
protect their data and businesses against online threats and attacks.
Through the NIST Small Business Cybersecurity Act, the National Institute of
Standards and Technology will provide small businesses with consistent and
relevant information and other tools to help them improve their security
posture.
The cyber security act won't necessarily give small businesses more money, but
it will provide information and guidance about steps they can take to better
protect their cyber assets. For many of these companies, which often have to
depend on channel partners for security help, the resources from NIST will help.
channelnomics.com
What is digital trust? How CSOs can help drive
business
Chief security officers should play a key role in building trust with customers,
and that translates to better customer acquisition, greater customer loyalty,
and more revenue.
Digital trust is the measure of consumer, partner and employee confidence in an
organization's ability to protect and secure data and the privacy of
individuals. As data breaches become bigger and more common, digital trust can
be a valuable commodity for companies that earn it, and it is starting to change
the way management looks at security.
 Security has traditionally been seen as a cost center. In recent years however,
businesses are waking up to the idea that good security is a business enabler
that can foster new services and build customer loyalty. A new report from CA
Technologies, conducted by Frost & Sullivan, confirms this trend.
The Global State of Online Digital Trust Survey and Index 2018 shows
that taking security and privacy seriously can have a positive financial impact
beyond avoiding costly breaches.
Consumers with high digital trust spend more online
What is the role of the CSO in building trust, and how do you go about
establishing trust with your organization? The CA report provides data to help
answer that question. It surveyed consumers, security professionals, and
business executives to establish a digital trust index for each group.
The survey showed that consumers with a high level of digital trust spend more,
with 57 percent increasing online spending over the last 12 months versus 43
percent for consumers with low trust.
csoonline.com
Enterprises urged to tackle unconscious
algorithmic bias
Most enterprises deploying AI tools today are aware of the potential risks of
bias. An algorithm that discriminates against certain classes of people is
plainly unacceptable, and most AI practitioners are at least somewhat attuned to
this risk.
But a deeper problem lurks
inside AI systems that could undermine enterprises' good intentions. It's a
problem that, by definition, few are even aware of: unconscious algorithmic
bias.
techtarget.com
Cryptocurrency investor robbed via his cellphone account
sues AT&T for $224 million over loss
A U.S. investor filed a $224 million lawsuit against AT&T on Wednesday, accusing
the telecommunications giant of negligence that allegedly caused the California
resident to lose roughly $24 million in cryptocurrency.
In a 69-page complaint filed in U.S. District Court in Los Angeles, Michael
Terpin claimed that because of "AT&T's willing cooperation with the hacker,
gross negligence, violation of its statutory duties, and failure to adhere to
its commitments in its Privacy Policy," he lost nearly $24 million worth of cryptocurrency.
Terpin, who was using AT&T as his service provider, said the digital tokens were
stolen through a "digital identity theft" of his cellphone account. Terpin was
the victim of two hacks within seven months.
cnbc.com
Vulnerability Disclosures in 2018 So Far
Outpacing Previous Years'
Nearly 17% of 10,644 vulnerabilities disclosed so far this year have been
critical, according to new report from Risk Based Security.
There appears to be little relief in sight for organizations hoping for some
respite from patching. A new report from Risk Based Security released today
reveals that the number of vulnerabilities discovered in software products
shows no signs of abating.
The Reasons: According to Martin, there are likely many reasons why more
flaws are being discovered in software products these days despite the
heightened awareness and attention being paid to application security.
There are a lot more security researchers looking for and reporting security
vulnerabilities these days compared to a few years ago. Tools for finding
security vulnerabilities have improved as well and have become faster and more
reliable than before, too.
And organizations that monitor and aggregate vulnerabilities are also
improving their processes and software vendors themselves have become
better at disclosing vulnerabilities reported to them, Martin notes.
darkreading.com
Artificial Intelligence and Cybersecurity For
Dummies, IBM Limited Edition
This Dummies book helps give you an overview of the various technologies that
make up AI, where they have come from, and what AI has evolved into today.
Cybersecurity is another field that has evolved over the last few decades - it's
no longer just about fending off hackers and quarantining viruses. Dive into the
world of cybersecurity and learn how AI is being applied to the battle.
When you're done reading this book, you will:
- Be spouting terms like cognitive computing, machine learning, and deep
learning, and know how they apply to the cybersecurity space.
- Understand the important trends in both fields and how AI is the future of
cybersecurity. Registration required.
Download Now
ibm.com
Gartner Says IT Security Spending to Hit $124B in 2019
Global IT security spending will grow 12.4% in 2018 and another 8.7% in 2019
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Sharing
is Caring (Unless It's Personally Identifiable Information)
With social media, contests, giveaways, loyalty programs and
blogs there are a lot of opportunities to share our personal information online.
Be very cautious about what you share and who you share it with, particularly
when it comes to personally identifiable information (PII). PII is any data that
could potentially identify a specific individual, such as name, date and place
of birth, mother's maiden name, and other personal information. PII can be used
to impersonate you or guess your passwords and logins, and therefore sharing it
online creates a risk. |
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Tech Hubs Face Prevalent Problem Of Package
Thefts
Package thefts have become so prevalent with the rise of eCommerce that those
who steal packages from the doorsteps of homes and apartments have been
nicknamed "porch pirates." In particular, a
Shorr Packaging analysis
suggests that tech hubs such as Silicon Valley, Boston and Seattle are
particularly susceptible to thieves, as these areas face a particularly
common problem with stolen packages.
It's not entirely clear why those cities grapple with package thefts, but Shorr
Packaging suggests that areas with a high concentration of wealth could
simply have more packages for thieves to steal. The finding comes amid an
analysis of geo-targeted search data that Shorr Packaging used to identify
locations in the U.S. where the pervasiveness of package theft is greatest. In
order to arrive at its findings, the company analyzed Google search trends
within the 50 largest U.S. cities with the term "Amazon package stolen."
After referencing its results with national crime statistics from the FBI, Shorr
Packaging found that cities with high rates of larceny thefts also often had
many Google users searching for "Amazon package stolen." Cities such as San
Francisco and Washington, D.C. followed this pattern, while cities such as
Virginia Beach had fewer people searching for that term and lower rates of
larceny. Even so, some cites were outliers: Shorr Packaging found that Tucson
had the highest larceny rate of the cities the company studied, but the city had
a "very average prevalence of search." Inversely, Boston had the "fourth highest
prevalence" for the search term, but the city has one of the lowest rates of
larceny theft in the country.
pymnts.com
Getting the online checkout process wrong can be
costly, research shows
Two recent studies show e-retailers can lose sales if they don't offer an easy
checkout process or neglect to offer shoppers special offers on transaction
confirmation pages.
 A
survey of more than 1,000 U.S. adults conducted in July by installment payments
software provider Splitit via Google Consumer Surveys found that 87% of online
shoppers will abandon their carts during the checkout process if it is too long
or too complicated, and 55% of all online shoppers would not only abandon their
carts, but also never return to that retailer's site.
Another study by digital marketing firm Rokt found that retailers lose out
on sales and other kinds of customer engagement if they do not offer special,
related offers on order confirmation pages.
The Rokt study involved more than 50 e-commerce executives responsible for
annual sales of $1 billion or more, surveyed by Internet Retailer. 50% of those
executives say their organizations do not effectively use order confirmation
pages to drive interaction with customers.
digitalcommerce360.com
US online sales grow an estimated 17.2% in July
Walmart Makes 1 Closed Sam's Club Store
e-Commerce Fulfillment Center in Illinois
The trend continues as retailers take stores and
mall owners take old malls and turn them into e-commerce fulfillment centers
UK Footwear Retailer Schuh Kicks Online
'Hijackers' Off Its Site |
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2018 CLEAR Conference Topics
Released!
 Join
the Coalition of Law Enforcement and Retail as they host their ninth annual
training conference in Myrtle Beach, SC. The event will take place from
Oct. 8
through Oct 11
and cover a range of topics and speakers, including:
ORC Case Building/Trends/Resources/Tools
with Patrick Fairley, Home Depot;
Opioids and Retail Crime
with Stuart Strome, LPRC and Terry Weir, Boise PD;
Advancements in Credit Card Fraud/Identity Theft - D&D Daily ORC
Statistics
with Gus Downing, D&D Daily;
Product Diversion - The Cycle and Flow of Large Scale Product Theft
with Tony Sheppard, CVS and many more!
Come join us for the training, the networking, and the fun. View flyers for both
the Topic schedule and
Registration for Sponsors/Exhibitors.
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 Stanislaus
County, CA: ORC Operation busted:
3 Trailers filled with $250,000 in stolen merchandise
Ceres Police Department began an investigation into merchandise thefts over a
two year period from stores in Riverbank, Turlock, and Modesto, California. The
operation was run by 36 year old Travis Garvin, who would purchase stolen items
from boosters working stores in the area. Police estimate Garvin was making $500
per day. The $250,000 worth of stolen items range from power tools and video
games to water heaters and even protein powder. Garvin has been charged with
possession of stolen property. Police have also arrested a second man believed
to be stealing for him.
cbslocal.com
Fayette County, GA: Ramen thief escapes with
$100,000 worth of illicit noodles
Police in Fayette County, Ga., say someone made off with nearly $100,000 in
packages of the savory snacks sometime in July or August, The Citizen reported.
Now they have no idea where the missing noodles may have gone. Police say
someone parked their 53-foot truck and trailer at a Fayette County Chevron with
permission from the owner and locked it up on July 25. When that person came
back, the truck, and the $98,000 worth of noodles inside, had vanished.
11alive.com
Beaumont, TX: Home Depot employee and boyfriend
indicted for $5,300 theft
of merchandise
According to probable cause affidavits, Samone Smith worked at Home Depot in
Beaumont between March and May. Gable would act as a customer and bring items to
her register. Smith would ring up the smaller items and "let the larger, more
expensive items pass without ringing them up," the documents say. The two
allegedly sold the stolen items on Facebook Marketplace. The stolen merchandise
totaled $5,308.16.
beaumontenterprise.com
$170 worth of hair taken in robbery at Little Rock beauty
supply store
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One of the Most Violent
Weeks in Retail
15 Retail Violent Deaths Reported this Week
Major Counterfeit
Bust
This May Be the Largest Counterfeit Bust in
History Dollar-Wise
22 Charged With Smuggling $500M of Counterfeit Luxury Goods From
China Into US
What Retailers Ended up Buying These Goods?
Defendants Trafficked Items that Included Fake Louis Vuitton and Tory Burch
Handbags, Michael Kors Wallets, Hermes Belts and Chanel Perfume through ports of
entry on the East and West Coasts. Twenty-one defendants were arrested this
morning, and their initial court appearances and arraignments are scheduled
before U.S. Magistrate Judge Lois Bloom.
 "As
alleged, the defendants used many forms of deception to smuggle large quantities
of counterfeit luxury brand goods from China into the United States, and then
profited by distributing and selling the fake merchandise," said U.S. Attorney
Donoghue
"This investigation exposed the global nature of intellectual property crimes,
allegedly being executed by those arrested today. Counterfeit goods
manufactured and smuggled from China with a suggested value close to half a
billion dollars, were intended to make its way into U.S. markets and into
the hands of unsuspecting consumers," said HSI Special Agent-in-Charge Melendez.
According to the court filings, the defendants played various roles in the
trafficking of counterfeit goods manufactured in China, brought by ocean-going
ships to the United States in 40-foot shipping containers, smuggled through
ports of entry disguised as legitimate imports and distributed throughout the
country.
With some of the goods actually sold to other wholesalers and retailers in
New York, California and elsewhere in the U.S.
The defendants' roles included: Importers - Wholesale Distributors - Domestic
Shippers
justice.gov
Shootings & Deaths
Phoenix, AZ: Father charged with Murder; Man who
followed teen into C-Store Restroom beaten to death by girl's father
 Melvin
Harris, 40, is facing second-degree murder charges after fatally beating a man
who reportedly tried to enter Harris' daughter's public bathroom stall. Phoenix
Police said that the incident occurred Aug. 2 when Harris went to a local
QuikTrip convenience store about 11:30 p.m. to pick up his teenage daughter and
her friends. A man identified as Leon Armstrong reportedly approached Harris'
vehicle and asked for money. Reports said that Harris obliged, and Armstrong
entered the store. When Harris' daughter and her friends left the store, Harris'
daughter told her dad that the same man who had asked for money had also
reportedly tried to enter a bathroom stall that she had been using. Harris'
daughter reportedly told an employee, who, in turn, reported the incident to a
Store Security Guard.
As Armstrong left the store, Harris' daughter pointed him out as the man who had
reportedly tried to enter the stall. Angered, Harris went into the store and
told the security guard that "he needed to take care of the situation, or
[Harris] would do it himself." The guard reportedly told Harris that he would
handle it, but Harris apparently decided to take matters into his own hands
instead.
Witnesses told the station that Harris approached Armstrong and punched him in
the face. After the suspect was knocked down, Harris reportedly continued to
punch Armstrong in the face, and kicked and stomped on him. Police located
Harris at his home shortly thereafter. Armstrong suffered a broken nose and
brain injuries and later died.
abc15.com
Robberies, Incidents & Thefts
Poughkeepsie, NY: Man arrested for Robbery and
assault after attacking a Shop Rite Loss Prevention
Antonio Locket was arrested around Friday, Aug. 10, after Police responded to
the Shop Rite for a report of a shoplifter. While officers were en route to the
store it was reported that Locket had threatened an employee by brandishing a
knife. An investigation revealed, no knife had been displayed, but a store
employee sustained a broken finger while attempting to stop Locket from fleeing
store with the merchandise.
dailyvoice.com
Memphis, TN: CVS robbed multiple times, latest
suspect arrested
Memphis Police say employees were held at knife-point, hundreds of dollars were
stolen and two Memphis Police Department cruisers were damaged after a man held
up a CVS store at the corner of Stage Road and Covington Pike early Tuesday
morning. Police say Brandon Albonetti, 23, is looking at robbery and assault
charges.
A clerk tells us he was straightening a shelf when Albonetti grabbed him at
knife-point and forced him around the 24-hour store. The suspect eventually got
cash out of the registers. Another employee who was hiding called 911. This is
the third time in the last three months the CVS has been hit.
wreg.com
Colorado Springs, CO: 4 arrested for C-Store
robbery spree
Group Hit 7-Eleven, Circle K and Loaf & Jug stores
On Aug. 5, crooks held up a person pumping gas at a 7-Eleven in downtown
Colorado Springs. Eight crimes later, police say they have finally captured the
four suspects responsible for the weeklong spree.
kktv.com
Man arrested in 2017 $75,000 Jewelry heist at The
Woodlands Mall
Jared in the Burnsville Mall, Burnsville, MN reported a Glass Lift Theft on
8/14, items valued at $67,350
Kay Outlet in the Eagan Premium Outlets, Eagan, MN reported a Glass Lift Theft
on 8/13, items valued at $23,552
Kay Jewelers in the Conyers Crossroads, Conyers, GA reported an Attempted
Burglary on 8/15, $0 Loss/ glass door damage
Kay Jewelers in the Willowbrook Mall, Houston, TX reported an Armed Robbery on
8/13, cash and merchandise $1,075
Kay Jewelers in the Concord Mills, Concord, NC reported a Grab & Run on 8/15,
item valued at $4,779
Kay Jewelers in the Tanger Outlet, Southaven, MS reported a Distraction Theft on
8/15, items valued at $400
Peoples Jewellers in the Yorkdale Mall and Scarborough Town Centre, Toronto and
Scarborough ON CN reported a Credit Fraud, items valued at $4,885
Peoples Jewellers in the Centre at Circle, Saskatoon, SK CN reported a Glass
Lift Theft on 8/13, items valued at $5,569
Peoples Jewellers in the West Edmonton Mall, AB CN reported a Grab & Run on 8/8,
item valued at $10,999
Piercing Pagoda in the Meadows Mall, Las Vegas, NV reported a Grab & Run on
8/11, item valued at $674
Piercing Pagoda in the Victor Valley Mall, Victorville, CA reported a Grab & Run
on 8/13, items valued at $6,048
Piercing Pagoda in the Hanes Mall, Winston-Salem, NC reported a Grab & Run on
8/15, items valued at $639
Piercing Pagoda in the Perimeter Mall, Atlanta, GA reported a Burglary/ ARREST
on 8/12, items recovered $14,284
Piercing Pagoda in the Northgate Mall, Seattle, WA reported a Grab & Run on
8/14, item valued at $449
Arson & Fire
Beaufort County, SC: BCSO, SLED investigating suspected
arson at Family Dollar store
The Beaufort County Sheriff's Office and SLED are investigating a
suspected arson at the Family Dollar store, Gardens Corner Tuesday night. The
Sheldon Fire District and Sheriff's Office responded to a structure fire at the
Family Dollar store at around 7:30 p.m. and observed the store fully engulfed in
flames. The store suffered substantial damage.
wtoc.com
Sentencings & Charges
Plattsburgh, NY Man Sentenced to 63 Months for
$500K Online Fraud
Howe used stolen credit card numbers belonging to others to order merchandise
online, and had the merchandise shipped to him. Howe then used other
people's personal identification information to sign up for credit cards. He
then opened investment accounts in his name, which were funded with money taken
from other people's bank accounts using stolen account numbers, routing numbers,
identification, and bank security information. Howe admitted that his conduct
caused at least $508,053.33 in losses.
justice.gov
Muskegon County, MI: Ex-con Family Dollar Armed Robber
gets 20-70 years in prison
Phillip Swift, of Muskegon, was sentenced to between 20 and 70 years in prison
for pointing a gun at and demanding money from a clerk on Nov. 27, 2017, at the
Family Dollar store on Apple Avenue in the city of Muskegon. He was sentenced as
a four-time habitual offender, though he has many more felony convictions.
mlive.com
Granite Falls, NC: Woman sentenced to 4 to 6 years for
Armed Robbery and 2nd degree Kidnapping
On Jan. 19, 2017, an employee at a C-store in Granite Falls was in the parking
lot when Judy Potter Norris, 50, pulled into the lot wearing a mask. When she
exited the vehicle, she pointed a handgun at the employee, told him he was being
robbed, forced him into the store bathroom and locked the door. Norris then took
money from the cash register and rolled coins found under the counter.
hickoryrecord.com
South
Strabane Township, PA: Man sentenced to 5 to 10 years +$4,000 in Restitution for
12 charges of Robbery, Burglary and Thefts from multiple stores
Businesses targeted for thefts included Lowe's, Strabane Square, Sunoco,
Foodland, Kay's Jewelers, Jared Vault and Tanger Outlets.
observer-reporter.com
Cleveland, OH: Man robbed 3 Dollar Tree stores,
posted about it on Facebook; now sentenced to 32 years
William Holmes, 22, was sentenced to 389 months in prison after being convicted
of brandishing a firearm during the robberies of the Dollar Tree on 5/14, 6/4
and 6/19/2016. Holmes entered the store, held a handgun to an employee's head
and told the employee to disarm the alarm. A day after the robbery, Holmes
posted a photo of himself on Facebook holding a stack of money in one hand and a
handgun on the other. He captioned the photo: "Money guns n snacks is life".
news5cleveland.com
Independence, MO: Man charged in theft of more than 60
weapons in Gun store Burglary
Pere Marquette Township, MI: Advance America employee
pleads guilty to staged Armed Robbery and Embezzlement
St. Louis, MO: Dollar General Robber Indicted on Federal Gun Charges
Providence, RI: Three Charged in Ongoing Identity Theft, Fraud
Investigations |
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Beauty Supply - Little Rock, AR - Robbery
•
C-Store - Hickory, NC - Armed Robbery
•
C-Store - Kalamazoo, MI - Armed Robbery
•
C-Store - Ocala, FL - Armed Robbery
•
C-Store - Rockford, IL - Armed Robbery
•
CVS - Memphis, TN - Armed Robbery
•
Dollar General - El Paso, TX - Robbery
•
Family Dollar - Terre Haute, IN - Armed Robbery
•
Grocery store - Lafayette, LA - Burglary
•
Jack in the Box - San Benito, TX - Robbery
•
Jewelry - St Petersburg, FL - Robbery
•
Liquor Store - Huntsville, AL - Robbery
•
Liquor Store - Dubuque, IA - Armed Robbery
•
Liquor Store - Beverly Hills, CA - Armed Robbery
•
Liquor Store - Leavenworth, KS - Armed Robbery
•
McDonald's - San Benito, TX - Robbery
•
Metro PCS - Philadelphia, PA - Armed Robbery
•
7-Eleven - Virginia Beach, VA - Armed Robbery
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Daily Totals:
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17 robberies
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1 burglary
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0 shootings
•
0 killings
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Tom Seng named AP Manager East Division for SalonCentric, a
subsidiary of L'Oreal USA |
Jeffrey Smith named Loss Prevention and Safety Manager - West Coast
Distribution Center for Tuesday Morning |
Ahmad Aloqla named Security and Loss Prevention Manager for Zalando
SE |
Jesse Charo named
Regional Loss Prevention Manager for LP Innovations |
Darryl Keister, CFI promoted
to Loss Prevention Regional Investigator for Bealls, Inc. |
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
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Vice President, Asset Protection
Columbus,
OH
Oversees and directs all Asset Protection
related functions for a Corporate Office, multi-state distribution centers and
large retail store network. Responsible for enterprise direction and strategy as
it pertains to Asset Protection with a goal of minimizing shrink, reducing loss
and maximizing security and associate safety...
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Vice President, Asset Protection
New York, NY
The Vice President (VP) of Asset Protection is responsible for
developing, coordinating, and leading the execution of all asset protection and
risk management programs. Included in these responsibilities is the leadership
of investigations and fraud mitigation teams to improve bottom line results...
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Vice President Loss Prevention
Memphis, TN
The Vice President Loss Prevention is responsible for providing
direction, development and leadership to Loss Prevention, Safety, Security and
Audit teams for corporate, distribution centers and the field...
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Director of North America Digital Risk & Control
Beaverton, OR
As the Director of North America Digital Risk & Control, you will
provide leadership for payment risk mitigation in our digital business including
fraud risk management. You will be responsible for ensuring our resources and
capabilities are properly aligned to the execution of key priorities, as you
develop and implement ecommerce risk management strategies to appropriate
tolerance levels based on advanced data analytics and trends...
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Director of Data Privacy and Security, Legal
Los Angeles, California
As Netflix continues to grow and expand, we are looking for a talented team
member to join the Data Privacy and Security Legal team to provide support on
privacy and data security compliance matters. The position will report to the
Global Director of Data Privacy and Security, and will work in an ongoing and
collaborative way with relevant Legal, Security and Public Policy groups in
carrying out her or his responsibilities...
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Director, Risk Management and Safety
Los Angeles, CA
To protect the company's global assets and property from risk of
loss via the purchase of insurance and by implementing a global risk management
program in the most cost efficient and effective manner...
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Asset Protection & Fraud Manager
Westchester, IL
We offer you the challenging opportunity of Asset Protection and
Fraud Manager. This position will support Corporate and Field Asset Protection
functions including protective systems, vendor management, Incident Call Center;
commerce and point of sale fraud systems; as well as other investigative/
administrative duties as needed...
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Financial Analyst (Internal Fraud)
Anaheim, CA
This role is responsible for investigating internal
fraud and Cast Privilege abuse at the Disneyland Resort, across all lines of
business including but not limited to: merchandise, food & beverage, rooms,
ticketing, and employee privileges. Specific investigative tasks will vary but
may include: reviewing exception reporting to identify potential fraud trends,
conducting in-depth point-of-sale research, reviewing camera surveillance,
performing integrity shops and observations, interviewing employees,
representing the Company at grievances and unemployment hearings, and partnering
with law enforcement as needed...
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Regional Loss Prevention Manager
Pacific Northwest
Job responsibilities include, but are not limited to the following:
● Conducts internal investigations related to theft, business abuse, and safety
violations by conducting interviews, determining course of action, and writing
reports.
● Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques...
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Featured Jobs
To apply to any of today's Featured Jobs, Click Here
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Today's
Daily Job Postings from all around the net - Appearing today only
To apply to today's Internet Jobs, Click Here
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Submit Your Group LP Selfie and Group Vendor
Selfies Today!
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Start Your New Leadership
Role With Success!
Here's How to Sell Your Ideas, Be Yourself, Listen and Learn
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Selling Ideas When You're the New Leader on the
Block
As a new leader, it's normal to want to make improvements and changes to the
organization you're running, but hold your horses; selling ideas from the start
takes a strategic mindset, so think about these things to help you make your
case.
Patience is a virtue
There Is No One Way to Look Like a Leader
Perception of a leader's ability can make or break their success. Having a
leadership presence is critical to earning your team's trust and respect, and
advancing your own career, but there are different factors that determine if you
have leadership presence or not.
Think - Interact - Reveal |
Advice for New Leaders From the CEO of Red Hat
CEO and President of Red Hat, Jim Whitehurst doesn't fall for the "fake it till
you make it" mentality. As a first time leader, transparency is important. Being
yourself and admitting you don't know something even more so. Here's his advice
for new leaders in this interview with Forbes.com.
Be honest and the rest will follow
A Quick, Easy Way to Set Up New Leaders (and
Their Team) For Success
When you transition into a new or first-time leadership role, uncertainty will
arise. The team in place wonders if there will be changes, what his or her
priorities will be, and how will they fit in. To get a new leader and their team
united and off to a successful start, here's what you need to do.
Build rapport |
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Healthy debate in any industry spurs growth, understanding and
challenges the status quo. Without it, the normal evolutionary processes which
are slow to begin will slow even further. It is those who have the courage to
debate that make a difference and create change. However, as in the case of any
debate, interpreting and understanding the messages is critical in order for it
to have a positive impact and facilitate change.
Usually driven by opposing sides, debates are driven by individual experience
and environmental influences that are oftentimes invisible and, therefore,
unrealized. But at the end of the day, regardless of opinion, all debates spur
discussion, thought and emotion and that is what causes change and
understanding.
While interpretation is an individual experience, the experience itself has the
ability to impact and educate.
Just a Thought,
Gus
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