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In Case You Missed It
July's
Moving Ups
41 New Senior
LP's - 29 Appointments - 12 Promotions
Advance Auto Parts named Alycia Taylor, CFI
Director of Asset Protection
Allied Universal named Carlos Perez Vice
President of Business Development
Appriss Retail named Cheryl Blake Division
Leader
Appriss Retail named Kathleen Garner
Director of Training & Implementation
Asbury Automotive Group promoted Scott Perry
to National Asset Protection & Risk Manager
Benjamin Moore & Co. named Toni Ann
Gelormino Corporate Security Manager
Best Buy promoted Michael Zambrano to Profit
Protection Sr. Manager
Best Buy promoted Joe Holmes to Senior
Manager, Profit Protection - Technology & Analytics
Best Security Industries Inc., a Prosegur
Company, named Carina Lewis Senior Director Global Sales
BJ's Wholesale Club named John Weisert
Director of Risk Management
Bose Corporation named James Nagle Director,
Global Security
Boston Market named Christopher Mukhar
Corporate Manager - Loss Prevention
Domino's named Francis Florio Safety and
Loss Prevention Coordinator
EasyPark named James Slessor Chief Operating
Officer
EPIC Risk Consulting named Jon Williams
Managing Director
EPIC Risk Consulting named TJ
Rosenberg Managing Director
EPIC Risk Consulting named Dale Smith
Managing Director
Follett named Derek Lanni Manager of Fraud
Investigations
General Mills promoted Nate Pearson to
Senior Manager, Global Security
Giorgio Armani promoted Martin Hengst, CFI
to Senior Director - Loss Prevention/Asset Protection
Goodwill Columbus named Mark Trimmer, CFI
Director, Loss Prevention and Safety
HMSHost promoted Dave Adelman to Director of
Loss Prevention
International Organization of Black Security Executives
named Yvonne Rouse President
Kroger Co. named Sonya Hostetler President
of Nashville Division
Lenscrafters named Aaron Hancart, CFI
Director of Operations - Inventory Management
Microsoft promoted Gerard Fredo to Senior
Retail Security Manager
Mission Dispensaries named Lou Rico Director
of Security and Safety
Monro, Inc. named Karla Hock VP of Risk and
Safety Management
Netflix named Shelley B Director, Security
Operations
Netflix named Jessica Tang Director, Data
Privacy and Security
Retail Business Services promoted Jim
Cosseboom to Director of Asset Protection
Ross Stores promoted Adam Eaton to Director
of Investigations
Secure Utility named Jay Stuck North East
Regional Sales Manager
Signet Jewelers promoted David Collins, CFI
to Director of Loss Prevention
Signet Jewelers promoted Chris Hackler to
Vice President of Asset Protection - Global
Staples Canada named Paul Trickett National
Director of Asset Protection
Starbucks promoted Cheryl Steele to VP
Global Security & Resilience (CSO)
Starbucks named Mark Davidson Director, Risk
Intelligence and Crisis Management
VOLO named Robert Oberosler VP of Sales and
Marketing
Walmart named Dave Ferguson Sr. Director
Risk Intelligence, Global Security
Yum! Brands named Raul Ramirez Senior
Manager of Asset Protection & Safety
 Mark
Stebbe promoted to Vice President of Asset Protection
for Burlington Stores
Previously Mark was the retailer's Territory Director of Loss Prevention for
over nine years before this promotion. He's held various senior level loss
prevention leadership roles throughout 16 plus years in the industry including
District Director of LP and Director of Stores LP for Macy's, Regional Director
of LP for Robinson's-May, Director of LP for Meier & Frank, Regional Director of
LP and Regional LP Manager for Famous Barr and LP Manager for LS Ayres/Famous
Barr. Mark earned his Bachelors Degree in Business Management from University of
Phoenix. Congratulations Mark!
 Doug
Newsome named Vice President of Administration for Goodwill Industries of Middle
Georgia and the CSRA
He was previously the VP of Support Services for Goodwill Industries of
Upstate/Midlands South Carolina, and held various other senior roles throughout
his 11 years there, including Vice President of Loss Prevention & Information
Technology, and Director of LP. He has also held loss prevention leadership
roles for Jo-Ann Stores as Regional Loss Prevention Manager, CompUSA as
Divisional Director of Loss Prevention, and Dollar General as Regional Asset
Protection Manager. Doug earned his Bachelors of Science degree in Justice
Studies from Georgia Southern University and his Masters of Business
Administration from the University of Phoenix. Congratulations Doug!
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See All the
Executives 'Moving Up' Here |
Submit Your New Corporate Hires/Promotions or New Position |
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Johnson Controls and Punch Technologies, Inc. Collaborate
to Deliver Safety Communication Technology
All-in-one safety communications platform
offers businesses faster, more effective emergency management and communication
 Punch Technologies, Inc. and Johnson Controls have finalized an agreement to
bring an innovative safety communications platform to market. The platform,
which can be integrated into businesses' existing security systems, provides the
opportunity to more easily and effectively communicate with employees, emergency
responders and other surrounding businesses in the event of an emergency
incident. Under the terms of the agreement, Johnson Controls will be the primary
distributor of PunchAlert by Punch Technologies, Inc.
PunchAlert, launched in 2014, has already gained traction in the United States
and Canada with both public and private organizations. The PunchAlert platform
is designed to continuously innovate and solve customer pain points based on
insights gained from partnerships. Building on its portfolio of offerings, Punch
Technologies, Inc. will also launch Rescue, the most advanced safety wearable
ever, in the first quarter of 2020.
globenewswire.com
Retail Chief Ethics & Compliance Officers Meet at Best Buy HQ
Group
Discusses Integrating Compliance into the Business
 RILA
recently held a meeting of its Compliance Council, comprised of members' chief
ethics & compliance officers, at the headquarters of Best Buy in Richfield, MN.
The meeting's agenda had two major themes: 1) integrating compliance into the
business; and 2) privacy and other emerging compliance risks. Members also
benchmarked and shared company experiences with key industry compliance
challenges with retail compliance peers.
rila.org
Security-Net expands geographic reach, welcomes two new members
Security-Net, Inc., a network of leading security system integrators, is
welcoming two new members, providing the organization with important geographic
reach in the New York, New Jersey and Illinois areas. These two new additions
increase Security-Net's membership to twenty. New members include
FE Moran Security
Solutions, headquartered in Champaign, Illinois and
Care Security Systems,
based out of New York City. Their addition to Security-Net will bring extensive
expertise in a diverse array of markets including government, education,
residential and commercial.
security-net.com
Lowe's Lays Off Thousands of Store Workers
Home-improvement chain will outsource maintenance, assembly jobs as retailers
scrutinize labor costs.
The home-improvement chain notified maintenance staff and assemblers that
put together grills, wheelbarrows and other products that they were being laid
off, according to employees. Those roles will be taken over by third-party
companies, the employees said.
Each of Lowe's roughly 2,000 U.S. stores has several staff members doing
these jobs. Workers are able to reapply for open positions with the company,
the employees said, but aren't guaranteed the same hourly pay.
The move is a sign that new CEO Marvin Ellison plans to continue to cut costs
aggressively to improve profits at the chain. Earlier this year, the company
lowered its profit targets for the year.
wsj.com
 Editor's
Note: Ellison is known for controlling cost with an iron fist and reaching
his profit goals regardless. While at Penney's one quarter, he froze all
in-store expenses for a short time right before a quarter ended in order to do
the same.
This is a brilliant move when you think about it. End of season for home
improvement, cut high cost jobs across the board with less inventory of that
category moving and outsource it. Like seeing the three man road crew standing
around with one shovel. If you're not selling it why do you need employees
assembling products like grills. Common sense move.
GameStop Lays Off Dozens of Regional Managers &
'LP Leaders'
"Unfortunately, with these changes, there are more than 50 field leaders who
have been impacted and will be leaving the GameStop team," it continues. "This
includes regional, district, HR [Human Resources, and LP [Loss Prevention]
leaders. These decisions are not easy, but necessary to help us reduce costs
to enable investment in revenue-driving initiatives that will help grow the
business once again."
"It was wide spread. 50-plus DLs [District Leaders], 6 RLs [Regional
Leaders], multiple Hr [Human Resources] and LP [Loss Prevention] staff," the
person said in an email. The individual believed that most of the people
targeted in the layoffs were high paid District Leaders, responsible for
coordinating several individual stores, as well as under performers. kotaku.com
Cook County, IL: Raising the threshold for felony retail theft charges to $1,000
in 2016 has driven down incarceration rates
According to a
new report by reform advocates defending Cook County State's Attorney Kim
Foxx's record, the number of people sentenced to
incarcerations declined 19% last year
- dropping from 12,262 in 2017 to 9,941 in 2018 - while FBI statistics showed
reports of violent crimes in Chicago dropped by 8%.
The report says a major factor in the decline in incarceration rates was Foxx's
decision shortly after taking office
in December 2016 to raise the bar for felony retail theft charges from $300 to
$1,000.
Under that last two years of the previous Alvarez administration, 6,010 cases
were charged with felony retail theft. During the first two years of the Foxx
administration,
just 1,540 cases were charged with felony retail theft, a decrease of 74%.
The report uses information from a
new data portal on felony charges released by Foxx's office earlier this
year.
Foxx also increased by 25% the number of people referred to diversion
programs, where felony convictions are waived if individuals provide restitution
or complete substance abuse treatment programs.
"If people have accepted responsibility for retail
theft or drug possession, jailing them is not necessarily the best choice,"
since it "makes it much harder for those individuals to stabilize their lives,"
said Kristi Sanford of Reclaim Chicago.
chicagoreporter.com
Editor's Note: They fail to mention she's come out against even
prosecuting shoplifting cases, but she and the article's author are quick to
take credit for lowering incarceration rates.
Security Industry confidence skyrockets, SIA
reports
Security industry professionals are predominantly confident in their business
outlooks.
Special focuses of the July 2019 SMI include:
● A continuously climbing SMI for security consultants;
● Despite other sectors' increases, a dip in confidence for the video
surveillance SMI;
● Integrators increasing spending among decreases in overall confidence in
business conditions; and
● Expected security spending increases in government and education.
SIA noted that multiple respondents said that there is a strong demand from
customers for security system upgrades, as well as new installations, while
others pointed out the strong acquisition activity currently happening within
the security market. And while the responses were mostly positive, some pointed
out what they see as current issues in the industry. "While the economy appears
strong, we're seeing a lot of pressure to cut prices."
When SIA asked which vertical market they think has the most potential for
increased security spending in the next five years, many respondents to the July
SMI answered government and education, with 24 percent answering
government, and 21 percent answering education. Other answers included
healthcare (17 percent), cannabis (10 percent), office buildings (7 percent) and
energy (3 percent).
securitysystemsnews.com
Editor's Note: Retail not mentioned anywhere in this report.
Suffolk County, NY: $30M class-action lawsuit by pawn shop owners
Police
improperly seize store items, don't return them
Ten stores and pawn shops that deal in second-hand jewelry
have sued Suffolk County in federal court, claiming police routinely seize
merchandise on suspicion the items might be stolen, but don't return them and
harass store owners who try to get the items back.
It's the second such suit filed against the county this year, and this one seeks
class-action status
on behalf of all 205 such stores in the county.
The suit seeks more than $30 million in damages.
County law requires precious metals dealers to register anything they buy, which
is then entered into a database controlled by the police department. Police can
use that database to look for items that have been reported stolen or might play
a role in some other criminal case.
The suit says police officers and detectives go further, using the database to
inspect items in stores and take gold, jewelry, gems, watches and other items -
seizing them without offering a reason or a search warrant.
In more than 3,000 cases, according to the suit, the property that was seized
"has simply disappeared," thanks to poor recordkeeping.
newsday.com
Amazon Facial Recognition Takes a Hit
Amazon: Ring's free "neighborhood watch" app. is racial profiling
Amazon partners with 200+ law enforcement agencies
to use its Ring home surveillance system
At least 200 law enforcement agencies around the country have entered into
partnerships with Amazon's home surveillance company Ring, according to an email
obtained by Motherboard via public record request. Partnerships between Ring and
law enforcement agencies, like local and county police departments, typically
involve the company donating free doorbell cameras to police and providing them
with a Law Enforcement Neighborhood Portal.
Motherboard has reported that Neighbors, Ring's free "neighborhood watch" app,
has an
issue with racial profiling. The app allows people to post about
"Suspicious" people or "Strangers" in their community. When Motherboard
documented every post on the app for three months in a 5-mile radius from our
Williamsburg office, Motherboard found that the targets of these posts are
usually people of color. Unlike the Law Enforcement Neighborhood Portal, which
is available only to police, Neighbors is available to the general public.
vice.com
Gucci Hires Diversity Chief, Former MLB Exec, in Response to Recent Controversy
As part of its response following the release earlier this year of a balaclava
sweater resembling blackface, Gucci is seeking to change its internal
culture and global brand strategy. They company has hired
Renée Tirado
to be global head of diversity, equity and inclusion, reporting to brand CEO
Marco Bizzarri, according to several news
reports. She arrives from Major League Baseball, where she has been chief
diversity and inclusion officer since 2016, according to her LinkedIn page.
retaildive.com
Workplace Safety/Violence Takes Lead Concern
U.S. Department of Labor Launches Redesigned OSHA Whistleblower Protection
Program Website
WASHINGTON, DC - The U.S. Department of Labor's Occupational Safety and
Health Administration (OSHA) announced today the recent launch of a redesigned
website for its Whistleblower Protection Program. The interactive, streamlined
design highlights important information and data on more than 20 statutes OSHA
enforces.
 The
redesign includes a new
homepage with a
video that showcases industries the program covers, and menu options that
allow employers and employees to easily find information about their rights and
responsibilities. Users can access information on protected activities, filing
deadlines, and resources based on subject/industry or statute. OSHA used
feedback received at recent whistleblower stakeholder meetings to inform the
redesign.
Under OSHA's Whistleblower Protection Program, employees may file whistleblower
complaints with the Agency if they believe they have been retaliated against for
engaging in protected activities related to workplace safety and health,
airline, commercial motor carrier, consumer product, environmental, financial
reform, food safety, motor vehicle safety, healthcare reform, nuclear,
pipeline, public transportation agency, railroad, maritime, and securities laws.
For more information on
whistleblower
provisions, visit the Whistleblower Protection Program webpage at
www.whistleblowers.gov.
govdelivery.com
Top 10 Retail Center
Experiences
In a search for innovators in experiential retail, Chain
Store Age asked readers to nominate retail centers worthy of
being named among the Top 10 Retail Center Experiences in
the nation. Some you've heard of, some are fairly new, but
all the members of this list have one thing in common: They
know how to provide superior shopping, dining, viewing, or
congregating experiences to customers and, as a result,
attract scads of them.
chainstoreage.com
Once a retail shrine , flagship
stores lose their shine
Trump says US will hit China with new round of tariffs
next month
Biometrics: Dismantling the Myths Surrounding Facial
Recognition
U.S. Biggest Mall Operator: Simon Property Group Could Buy
More Retail Brands
Meijer Expands 'Shop & Scan' Checkout Option To All Ohio
Stores
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please
If it wasn't for them The Daily wouldn't be here every day for you.
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Purple Heart Veteran & S-TRON Warehouse Logistics Manager Receives Gift of a Lifetime: A Mortgage-Free Home on Long Island
Pictured center, left to right, are Kevin Palacios, Warehouse Logistics
Manager at S-TRON,
and Pete Matchull, President of S-TRON.
Kevin Palacios, the Warehouse Logistics Manager for S-TRON, received a
gift he never could have expected on Tuesday, June 25, 2019. The Fairway
Foundation gave this twice-injured, Purple Heart vet the well-deserved
gift of a
mortgage-free home.
 Steve Probst with Fairway Independent Mortgage Corp. said that the
Fairway
Foundation spent the last five years raising the $200,000 necessary to make this
dream come true. The home was fully furnished and completely renovated.
Volunteers of the Foundation realize how incredibly difficult it is for our
veterans to re-integrate into society after careers in the military and for
many, the desire to own a home is simply a dream. Our military service members
don't make huge salaries and need a place to live when they return home. Many of
these veterans need special accommodations for injuries they received resulting
from their military duty.
Palacios, a single father, admitted that finding housing has been difficult
since getting out of the military in 2012. Wendy Lepkoff, a board member of the
National Association of Remodeling Industry, explained that giving a free house
to someone such as Palacios is just one way Americans can thank veterans for
their sacrifice to our country. Kevin, we thank you for your service and that of
millions of other military veterans.
Click here to see what
makes S-TRON different |
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Two Leading Cybersecurity Organizations Issue
Joint Bulletin
on Threat of Online Skimming to Payment Security
PCI Security Standards Council (PCI SSC) and
the Retail and Hospitality ISAC
Join Forces to Highlight Growing Threat
Today
the PCI Security Standards Council and the Retail & Hospitality ISAC (https://rhisac.org/)
issued a joint bulletin to highlight an emerging threat that
requires urgent
awareness and attention. The full bulletin can be viewed
here.
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What is the threat?
A growing threat that all merchants and service providers should be aware of is
Web-based or Online Skimming. These attacks infect e-commerce websites with
malicious code, known as sniffers or JavaScript (JS) sniffers and are very
difficult to detect. Once a website is infected, payment card information is
"skimmed" during a transaction without the merchant or consumer being aware that
the information has been compromised.
pcisecuritystandards.org
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Cisco pays
$8.6M
Whistleblower discloses security flaws in 'Flagship' Video Surveillance System
James Glenn, a video surveillance expert working for a Cisco reseller in
Denmark, alerted Cisco to security faults in its Video Surveillance Manager
system. Now he stands to gain a share of Cisco's multi-million dollar settlement
with the US government.
Cisco Systems has agreed to pay $8.6m after being accused of knowingly
supplying video surveillance technology containing serious security
vulnerabilities to the US federal and state governments.
The case, brought by a former employee of a Cisco partner company in Denmark, is
the first successful cyber security complaint to be brought against a US
technology company under US whistleblowing legislation.
 Cisco
Systems has agreed to settle allegations filed under the
False Claims Act that it knowingly sold video surveillance software that
exposed federal, state and local government agencies in the US to the risk of
unauthorised access and tampering for at least four and a half years.
The company supplied the software to agencies including the US Department of
Homeland Security, the Secret Service, the Army, the Navy, the Air Force, the
Marine Corps and the Federal Emergency Management Agency (FEMA).
According to a complaint unsealed today in the the
New York Western
District Court, Cisco allegedly failed to disclose known vulnerabilities in
the software, which could have given hackers access to the computer networks of
sensitive government agencies, schools and hospitals, despite internal warnings.
Lost job after blowing the whistle
Video surveillance expert James Glenn, who worked for Cisco reseller NetDesign
in Copenhagen, Denmark, alerted
Cisco's product security incident response team to serious vulnerabilities
in flagship video surveillance software in October 2008. computerweekly.com
Retailer Rolls Out RFID Across 1,000 Stores This
Year
"Our biggest challenge - is to move staff members from being stock counters to
merchants"
The Foschini Group has committed to deploying RFID technology across its
brands, beginning with its menswear brand Markham, throughout South Africa
and beyond, in order to bring inventory accuracy above 95 percent.
TFG's goal is to bring its inventory accuracy to between 95 and 98 percent,
thereby preventing out-of-stock events in stores, while enabling "buy online
pick-up in store" (BOPIS) sales in the near future. The program was launched in
February 2019, and the company expects to have the technology live at 1,000
stores by the end of this year.
rfidjournal.com
RFID Brings Gains to Small Apparel Brand
Southern Fried Cotton, which opted to leverage a technology more commonly
deployed by big companies, has brought its customer chargeback rate down by 98.8
percent, increased its warehouse efficiency and achieved an ROI within less than
a year.
American clothing brand
Southern Fried Cotton
(SFC), a small but growing company located in South Carolina, has leveraged an
RFID system to automatically capture data about what is being shipped for each
order. The solution is designed to prevent errors and increase efficiency at its
wholesale location in Clemson, S.C.
Southern Fried Cotton's wholesale efforts began in 2014 for store boutiques in
South Carolina and North Carolina, and while it originally sold product with 30
retailers, that customer base is now close to 400 across 18 states. SFC's
introduction to RFID came with a request to tag its products with EPC UHF RFID
tags from one of its large retailer customers. However, the company saw an
opportunity to benefit from the tags as well, recalls Traci Harrington, SFC's
wholesale account executive.
The company had a challenge to overcome: costly chargebacks for orders that
customers claimed were incorrectly packed. That cost could be as much as $100
per carton.
rfidjournal.com
Survey Shows Tensions Between CFOs and CIOs
Fewer CFOs are aligned with their companies' chief information officers than are
any of the other key C-suite members, according to a new study. Fewer than a
third of finance chiefs are deeply aligned with their IT leaders, whom CFOs
see as growing less able to track the impact of new technologies.
cfo.com
Every minute, $2.9 million is lost to cybercrime
Cybercriminals cost the global economy $2.9 million every minute last year, a
total of $1.5 trillion, according to RiskIQ.
Top companies pay $25 per minute due to
security breaches. Additional malicious activity includes:
●
$1,930: the cost of hacks on cryptocurrency exchanges every minute
● $17,700: lost from phishing attacks per minute
● $22,184: the projected by-the-minute cost of global ransomware events in 2019
● 8,100: identifier records compromised every minute
● 7: malicious redirectors detected each minute
● 2.4: phish traversing the internet per minute
● 0.32: blacklisted apps by-the-minute
● 0.21: Magecart attacks detected every minute
helpnetsecurity.com
Google Cloud Debuts New Security Capabilities
Updates include Advanced Protection Program for the enterprise and general
availability of password vaulted apps in Cloud Identity and G Suite.
Google is
bringing its Advanced Protection Platform, designed to boost security for
high-risk individuals, to G Suite, Google Cloud, and Cloud Identity customers.
Businesses can opt to enroll users at greatest risk for targeted attacks - for
example, C-level execs, IT administrators, and employees in industries like
finance or government, which are typically more security-sensitive. darkreading.com
Flaws allow attackers to bypass payment limits on
Visa contactless cards
These findings are significant because contactless payment verification limits
are used to safeguard against fraudulent losses, which have been increasing in
recent years.
The attack works by manipulating two data fields that are exchanged between the
card and the terminal during a contactless payment. Predominantly in the UK, if
payment needs an additional cardholder verification (which is required for
payments over 30 pounds in the UK), cards will answer "I can't do that," which
prevents against making payments over this limit.
Secondly, the terminal uses country specific settings, which demand that the
card or mobile wallet provide additional verification of the cardholder, such as
through the entry of the card PIN or fingerprint authentication on the phone.
Both of these checks can be bypassed using a device which intercepts
communication between the card and the payment terminal.
This attack is possible because Visa does not require issuers and acquirers to
have checks in place that block payments without presenting the minimum
verification.
helpnetsecurity.com
Valentine's Day is Sextortion Day
Sextortion Email Scams Rise Sharply
According to Symantec, between January and the end of May this year, it blocked
some 289 million scam emails, many of them involving so-called "sextortion"
attempts. Of these, about 30% were sent during a 17-day period around
Valentine's Day. The blocked emails were written in English and a dozen
other languages, including Chinese, German, Italian, and Japanese.
darkreading.com |
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'Live in
NYC' at The NRF Big Show 2019
Opening Comments
Today's Leaders Teaching
Tomorrow's
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Introduction with
Gus Downing, Publisher & Editor, The D&D Daily and LPNN
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LPNN's 11th LIVE Season - filmed on Jan. 14, 2019 at the NRF Big Show in New
York City - kicks off with another
jampacked schedule featuring today's LP/AP leaders teaching tomorrow's.
Follow along in the coming weeks as we bring you the LP industry's only LIVE
digital conference, designed to help you increase your knowledge, broaden
your vision, and deliver better results in today's rapidly changing retail
world.
What's In Store For the Day
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Quick Take Opening with MCs:
Joe LaRocca, VP & Senior Advisor, Loss Prevention,
RetaiLPartners
Amber Bradley, Owner & Brand Strategist, Calibration Group, LLC |
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LPNN's dynamic duo Joe LaRocca (@laroccaj)
and Amber Bradley (@mycalibration)
are back at it again, kicking off the fun with a preview of what's to come in
our latest marathon 8-hour LIVE broadcast. Tune in for their "Quick Take" videos
with special guests throughout the day, as they bring their signature blend of laughs, facts, and
everything in between.
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The unsustainable cost of free returns
Brands are tightening up their famously
lenient policies to combat rising costs.
In the early days of e-commerce, deep-pocketed companies like Amazon offered
free shipping and returns to juice growth and help customers overcome their
misgivings about ordering online. These standards have been adopted en masse by
retailers, including debt-ridden Gap and
Neiman Marcus, who can't afford not to match the competition.
However, sustaining such initiatives is becoming increasingly unaffordable.
E-commerce return rates have spiked 95 per cent in the last five years,
according to Optoro.
Happy Returns forecasts that the value of returned goods will rise from $350
billion in 2017 to $550 billion by 2020 in the US. The new normal has set
off a costly and vicious cycle that even Amazon can't withstand - alongside
companies like
Nordstrom and LL Bean, the e-commerce giant has tightened up its policies.
The cost of free returns
Retailers lose a third of their revenue to returns, says RSR Research retail
analyst Paula Rosenblum. Fashion-focused retailers are hit particularly hard as
customers swap in-store dressing rooms for the privacy of their own homes.
The expenses continue to mount once the apparel and footwear reach a retailer's
returns hub. About 10 per cent of what Happy Returns, a reverse logistics
platform, sends back is donated or incinerated, according to chief revenue
officer Glenn McMahon. These goods often end up on a warehouse shelf where they
can take up space for up to two years before their disposition route is decided.
This racks up costs,
especially in the UK, where warehouse space is already scarce. The other 90
per cent is hand-sorted to assess potential damage, before being
either steamed or dry cleaned and then sent to be restocked. All this
results in time away from the shop window, increasing the risk that returned
garments wind up on discount. Read more:
voguebusiness.com
How is IoT Changing the eCommerce Game
Not slowly, but steadily, IoT is changing the way businesses conduct themselves.
It is guaranteeing the success of e-commerce businesses, especially those in the
retail sector. By 2020, the retail spend on the Internet of Things is expected
to reach
$2.5 billion. It is crucial for the players in the online space to leverage
technology and offer products/services for a memorable shopping experience.
Amazon has been providing a delightful experience to its customers through the
Amazon Dash Button, a Wi-Fi connected device. The device assures you never run
out of your everyday necessities.
According to the The International Data Corporation (IDC), the IoT market will
be worth
$1.7 trillion by 2020. IoT might be the biggest device market in the world
by this time. This would represent twice the size of the combination of
smartphone, PC, tablet, connected car, and the wearable market all together.
But, the question here is how to unleash the potential of IoT for the ecommerce
business. Read more:
promotionworld.com
Snapdeal Says Barred 8,000 Sellers in Last 8 Months Over
Counterfeit Products
Amazon offers Prime members an alternative to Stitch Fix
Online home goods sales soar 27.0% in 2018 |
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Conway, SC: 1 stood lookout as they boosted
nearly $14,000 worth of items
from Walmart
Two men stole $13,500 worth of merchandise from the Conway Walmart, and police
are now searching for the suspects. A loss prevention officer for the Walmart,
2709 A Church Street, reported the burglary to Conway police Monday.
Surveillance video showed two suspects - both white men in their 50s - in the
electronics department of the store, according to a police report. The suspect
waited until an employee walked to the front of the store. Then, one of the
suspects, according to the report, pried open a locked drawer while the other
man kept watch. The suspects took 14 iPhones and put them into a cart covered by
a shirt, according to the report.
myrtlebeachonline.com
Westminster, MD: Woman charged with $5,500 theft
from Ulta
A Baltimore woman was arrested Tuesday after allegedly stealing over $5,500 in
merchandise from an Ulta store in Westminster. Latelle Denise Wheeler, 28, was
charged with theft between $1,500 and $25,000, disorderly conduct and resisting
arrest. She was released on $3,500 bail.
baltimoresun.com
 Salem,
OR: Police arrest one TJX Shoplifting, Hit-and-Run suspect; other suspect
remains at large
The Salem Police Department identified one of the suspect accused of shoplifting
from a TJ Maxx store and hitting a cyclist while leaving the parking lot. On
Wednesday, police said one of the two suspects accused of walking out of the
store with armfuls of unpaid merchandise is 28-year-old Desiree Katherine
LaMorte. Investigators say LaMorte was driving the getaway vehicle when she hit
the bicyclist. Salem police, with the help of the Portland Police Bureau,
arrested LaMorte on Tuesday. She faces charges of second-degree assault, felony
failure to perform the duties of a driver, and second-degree theft.
katu.com
Burlingame, CA: Two thefts at Apple store last week
totaled over $20,000
Update: Evesham Township, NJ: Police continue to seek
suspect in $15,000 Apple theft from Target
Elizabethtown, KY: Two women busted for $600 Felony Theft
at Academy Sports
Dubuque, IA: Woman wanted for theft of 2 lap-top from Best
Buy
Overland Park, KS: Surveillance cameras show thieves
stealing jewelry in Overland Park
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Kansas City, MO: Wendy's employee shoots, kills
man inside Midtown restaurant
 A
Wendy's employee in Midtown shot and killed a man after getting into an argument
with him inside the restaurant Wednesday evening. Officers responded at 6:48
p.m. to the Wendy's at 31st and Main streets in response to a shooting. Medical
crews found the shooting victim collapsed in the parking lot and rushed him to a
nearby hospital where he died. The victim was a 23-year-old man. Police said the
victim got into an argument inside the fast food restaurant with an employee. He
walked behind the counter to confront the employee. They both pulled out guns
and shot at each other. The employee was not hit by gunfire, according to the
Kansas City Police Department.
kansascity.com
Roy, UT: Medical Clinic: Armed Burglary suspect
shot and killed by Police
Ogden Police Chief Randy Watt told reporters at a 9 a.m. press conference that
the deadly incident took place about 1:50 a.m. when officers from an OPD K-9
unit were called to assist the Roy Police Department with an "in-progress
aggravated robbery" at the Tanner Medical Clinic. "A night time cleaning crew
member called 911 and reported that a male wielding a hammer had broken out a
window and entered the clinic," Watt said. "The caller retreated into the
business and reported having barricaded herself in a back room." The man was
also wearing a mask.
Police and K9 Officers made entry and located the suspect. "The suspect refused
commands to drop the hammer, and was engaged several times with less lethal
rounds from a beanbag gun," he added. As officers were positioning themselves
adjacent to the office, the suspect suddenly emerged and rapidly advanced on the
officers holding a knife "in a threatening position," Watt said. "The contact
was at such close quarters officers had no choice but to utilize their firearms
to defend themselves," Watt said. "The Ogden K-9 officer fired several rounds
with his 9 mm duty pistol." Narcotics taken in the clinic pharmacy burglary were
found on his person, officials said.
gephardtdaily.com
DeKalb County, GA: Man killed in hail of bullets
at gas station
DeKalb County police detectives are trying to find the gunmen who killed a man
early Wednesday morning at a gas station. Investigators told FOX 5 News at least
20 bullets were fired at the CITGO gas station on Moreland Avenue. The victim,
described as in his late thirties, died at the scene.
fox5atlanta.com
Pulaski County, AR: Teen killed in shooting
outside liquor store
One teenager has died and another has been injured in a shooting in a liquor
store parking lot. The Pulaski County Sheriff's Office says it happened during a
drug deal late Tuesday night outside the LSL Liquor Store.
kark.com
Update: Virginia Beach, VA: Customer who shot,
killed a 7-Eleven Armed Robber won't be charged
A man who shot two robbers holding up a 7-Eleven store last week - killing one
and seriously injuring the other - will not be charged, the commonwealth's
attorney's office said Wednesday. The man, who has not been identified, was in
the store on South Newtown Road at about 2 a.m. July 25 when two masked men
rushed in with guns raised and demanded money. He was standing in the back of
the store when he fired the shots, according to a witness. Michael Moore, 18,
died from a gunshot wound to the torso, Ronald Lee Brookins, also 18, was shot
in the neck.
pilotonline.com
Robberies, Incidents & Thefts
 Macon,
GA: Children ages 12 and 13 arrested for Family Dollar burglary; connected to
Academy Sports break-in
A 12-year-old and 13-year-old have been arrested for burglarizing a Family
Dollar on Pio Nono Avenue. A Bibb County Sheriff's release says the teens
burglarized the store July 25 around 2 a.m. Several individuals busted out the
glass door, went inside, and stole food, clothing, and electronics.
Investigators later recovered some of the stolen items outside the store. The
13-year-old has also been charged in connection with a burglary at Academy
Sports on Eisenhower Pkwy in the early morning hours of July 25.
wgxa.tv
Edwardsville, IL: Three charged in Cellphone
store Burglary,
may be tied to burglaries in 9 other cities
Police in Coles County have charged three men suspected of using large rocks to
break into the T-Mobile store and Verizon store in Edwardsville and taking
several cell phones and accessories. The Edwardsville burglaries are similar
to burglaries in Mattoon, Collinsville, Highland, Effingham, Arnold, Mo.,
Ellisville, Mo., High Ridge, Mo., Fenton, Mo., and O'Fallon, Mo., all within
the past few months. The burglary at the Edwardsville T-Mobile was April 10; the
burglary at the Verizon store was June 3.
thetelegraph.com
 Tulsa,
OK: Cannabis Dispensaries are becoming a magnet for Crime
Across Oklahoma, cannabis dispensaries keep getting hit. Reports of several
burglaries and break-ins since medical marijuana became legal last year. They
are targets since most dispensaries are cash-only businesses. "It's unfortunate
that it happens, but it does. They're not making themselves victims by any
means," said Tulsa Police Officer Danny Bean. In the last 24 hours, at least two
were hit. One in Oklahoma City, where almost $9,000 worth of marijuana was
stolen. The other was overnight here in Tulsa.
ktul.com
 Cleveland,
OH:
Rally's employee tried to throw hot oil onto
woman at Cleveland restaurant
A Rally's employee tried to throw hot oil onto a customer before an unidentified
man shot at the woman outside the restaurant in Cleveland's Buckeye-Shaker
Square neighborhood. Ashley M. Burnell, 28, twice threw oil at a 20-year-old
customer who argued with her in the restaurant's drive-thru. The customer was
not harmed in the incident. An unidentified man and woman, who appeared to know
Burnell, then arrived in another car. The 20-year-old woman pepper-sprayed them
before he pulled out a gun and fired a shot toward her, police reports say.
cleveland.com
Ventura, CA: Robbery Suspect Tries to Stab Guard
With Sharpened Pencils
at Vons Supermarket
Los Angeles, CA: Former Postal Worker pleads
Guilty to $240,000 Armed Robbery from USPS trucks
Mountain Home, ID: Walmart Associate charged with theft of
$8,000 in cash
Las Vegas, NV: Man accused of writing more than $600K of
bad checks to Casinos
Las Vegas, NV: Man arrested after car crashes into Smith's
grocery store
Sentencings
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Ottawa, ON, Canada: Wendy's employee who
burned down restaurant sentenced to nearly two years in jail
The employee who burned a Wendy's restaurant to the ground last fall
had been charged only days earlier for an attempted arson, and was
ordered not to possess incendiary materials. But an Ottawa court
heard Wednesday that Steven Hanssen, 28, was out of control at the
time. A psychiatrist's report says he was in a psychotic state when
he started the Lincoln Fields Wendy's fire after closing time last
November. He has since pleaded guilty to arson, and on Wednesday a
judge sentenced him to nearly two years in jail on top of time he
has served already.
ottawacitizen.com
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Balt. MD., High-End Wine Storage Facility Owner Gets 18M
Fed. Prison Stole $550k to $1.5M Of Wine
Providence, RI: Robber Who Shot Pawn Shop Owner in Head
Gets 40 Years
Scranton, PA: 2 CVS Armed Robbers sentenced to 10 years
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Bike Shop - Seattle, WA - Robbery
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Boost Mobile - Vero Beach, FL - Armed Robbery
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C-Store - Akron, OH - Burglary
•
C-Store - Bloomfield, IA - Burglary
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C-Store - Jerseyville, IL - Burglary
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C-Store - Marshall County, AL - Burglary
•
C-Store - Summit Township, PA - Burglary
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C-Store - Reading, PA - Burglary
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C-Store - Lansing, MI - Armed Robbery
•
C-Store - New Orleans, LA - Armed Robbery/Shots fired
•
C-Store - Lincoln, NE - Armed Robbery
•
Electronics store -Avon, IN - Burglary
•
Gas Station - San Diego, CA - Armed Robbery
•
Grocery - Ventura, CA - Robbery
•
Grocery - Miami, FL - Burglary
•
Jewelry store - Morris Plains, NJ - Burglary
•
Jewelry store - Emeryville, CA - Burglary
•
Liquor store - Fresno, CA - Armed Robbery
•
Marijuana store - Tulsa, OK - Burglary
•
Medical Clinic - Roy, UT - Burglary / Suspect shot-killed
•
Pharmacy - Jacksonville, FL - Burglary
•
Pharmacy - New York, NY - Armed Robbery
•
Pharmacy - Beverly Hills, CA - Burglary
•
Restaurant - Monroe, OH - Burglary (Dairy Queen)
•
Restaurant - Branson, MO - Armed Robbery (Subway)
•
Restaurant - Chicago, IL - Armed Robbery
•
Target - Evesham, NJ - Burglary
•
Thrift store - Cottonwood, AZ - Burglary
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7-Eleven - Davis County, UT - Armed Robbery
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Daily
Totals:
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12 robberies
•
17 burglaries
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2 shootings
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1
killed
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Tim Blundo
named Manager - Distribution Facilities, Safety, Security for BJ's Wholesale
Club |
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Alexis Band
named Regional Profit Protection Manager for Compass Group (UK) |
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Holly Boyles named AP Investigator for
Victoria's Secret |
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Submit Your New Hires/Promotions or New Position |
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Featured Job Spotlights
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Being a mentor can be an extremely worthwhile experience and sometimes the
mentee brings mentoring to the relationship as well because we all learn from
each other no matter what role we play. And while you may be reluctant or just
feel time-strapped, try giving it a chance even for a short time and see what
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beyond! That's what has actually kept me doing what I do for all these years!
Just a Thought,
Gus
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