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'Live in
DC 2017' Top 5
#2
Change Management
From Jobs to
Teams to Realignments & Initiatives
Mike Lamb, VP of AP, Kroger
While managing change has always been a critical function for every executive,
in today's retail environment, it has never been more critical. Change is
guaranteed, and how you manage it will determine how far you go and how far you
get.
Over the last five years, Mike Lamb, Vice President of Asset Protection
for Kroger, has successfully navigated and managed the change process at three
of the biggest AP positions in the industry. He's done it with skill, finesse,
political savvy, and a touch of humility that everyone can learn from. In this
LPNN interview, he shares some of his thoughts on managing change.
Episode Sponsored By:
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Why Do Cyber-Shoplifters Get So Much Slack?
One problem - known as "cyber shoplifting"- stands out among all other
chargeback triggers. Just like all other aspects of commerce, shoplifting
evolved to adapt to the digital economy, and criminals have twisted the
chargeback process to their benefit.
Cyber-shoplifting describes a specific type of fraud in which a customer sets
out with the intent to steal from merchants. It's a deceptively easy practice to
pull-off; fraudsters operate by making a purchase, just like any legitimate
customer. But once the goods arrive, the individual contacts her issuing bank
and makes a bogus claim, such as that the item never came, it was defective, or
what arrived didn't match the seller's description. The bank then initiates a
chargeback on their customer's behalf.
Some people use cyber-shoplifting to acquire merchandise they may resell; this
is essentially the next step in the evolution of organized retail crime.
However, it's not uncommon for ordinary individuals to pull-off these attacks as
a way of simply getting something for free. And unfortunately, a successful
attack tends to encourage future bad behavior, as about 40% of consumers who
file a chargeback will file another one within 60 days.
newsmax.com
Is money laundering easier in a digital world?
The rise of social media, peer-to-peer platforms and online banks has had a huge
impact on the convenience and ease of transactions between individuals. But
these platforms have simultaneously opened new doors for fraudsters to trick
people out of their money and particularly criminals looking for ever more
innovative ways of laundering the proceeds of their crimes. In an increasingly
digital world, is money laundering becoming easier to pull off?
With ecommerce so commonplace and only on the rise, legitimate websites are
being used as payment processors in order to launder vast amounts of money.
Drugs can be ordered online and the transaction will appear as something
innocuous on your statement, such as a floristry purchase. From the bank's side,
their customer appears to be an online florist, helping mask funds as cash is
not used. Transactions are funnelled through other legitimate payment ecosystems
for illegitimate purposes, including the financing of terror through criminal
enterprises.
Last year it was alleged that an ISIS operative in the US had used eBay to
'sell' computer printers and received payments for these transactions from
overseas via PayPal.
itproportal.com
Swarovski Battles Online Counterfeiting With $22M TM Suit
International crystal and jewelry maker Swarovski Aktiengesellschaft and its
North American component filed a lawsuit in Illinois federal court Wednesday
asking a judge to help it combat a host of alleged counterfeiters it says are
infringing its trademarks and faking its products.
Swarovski says it believes it is fighting an interrelated group of alleged
fraudsters from China and other foreign jurisdictions who are purportedly
working together to steer web traffic away from online stores selling its
genuine products and over to their visually similar but fake sites offering
counterfeit items.
The allegedly fake online stores are linked to sites like eBay and Alibaba
and
contain similar grammatical and spelling mistakes as well as a lack of contact
information, Swarovski says. And their creators allegedly use similar evasion
tactics, including the use of several fake names and addresses to register their
stores.
law360.com
Walmart's U.S. e-commerce sales grow 33% in Q1
Amazon expands its distribution network in Ohio
Target rolling out same-day delivery nationwide,
lowers fees |
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The Loss Prevention Foundation
Announces ORC Certificate
Course Webinar Sponsored by Tyco Retail Solutions
Loss Prevention Foundation - ORC Certificate Course
Intro and the Benefits of LPF Membership
Date/Time: May 24, 2018 3:00 PM - 4:00 PM
Join us May 24th at 3:00 PM EST as the Loss Prevention Foundation launches
its first 2018 webinar discussing the benefits of LPF Membership and have an
inside look to the newest LPF Certificate Course on Organized Retail Crime.
Joining the Loss Prevention Foundation to discuss this content will be
representatives from the Tyco Retail Solutions Team and the LPM Media Group.
Participants will receive a discount code at the end of the webinar for the
Organized Retail Crime Certificate Course. Signup Today!
REGISTER HERE |
Auburn, CA: Trio arrested for pepper-spraying, robbing delivery driver of
thousands of dollars in cigarettes
Marquis Lewis and Marquis Bell, both 22, as well as Sydney Burke, 23, were
arrested in connection with the robbery Tuesday, after allegedly leading police
and Placer County sheriff's deputies on a car chase that passed through Loomis
and ended in Rocklin. Police were searching Wednesday for a fourth suspect in
the heist. The robbery took place at 650 Auburn Folsom Road, the location of a
small shopping center in Auburn, shortly after 4 p.m. Tuesday. The truck driver
was transporting bulk boxes of cigarettes to the store, police said.
sacbee.com
Solstice Sunglass thieves foiled by flat tire: $7,000 in merchandise recovered
Three suspects accused of stealing more than $7,000 worth of sunglasses in Corte
Madera were arrested after getting a flat tire on their escape route, police
said. The crime occurred at about 1:15 p.m. Tuesday at the Solstice store at The
Village at Corte Madera. An employee confronted the suspects as they were
grabbing a large number of sunglasses from the display. One of the burglars
pushed the employee away and all three fled the store. A witness who saw the
burglars run to a car provided police with the license plate number.
marinj.com
Wilton,
NY: Warrant out for woman who stole $4,000 in Victoria's
Secret underwear
A woman who took part in the theft of $4,000 in underwear is among the suspects
wanted as part of the State Police's Warrant Wednesday effort. Eniyah T.
Simmons, 23, is wanted by State Police in Wilton on a charge of grand larceny
for stealing $2,000 worth of merchandise from Victoria's Secret. State troopers
said she and four other women distracted a salesperson while others placed items
in shopping bags and left without buying them. Troopers say she is also wanted
by the Menands Police Department for an alleged robbery and has additional
warrants with the East Greenbush and Colonie police departments.
timesunion.com
West Allis, WI: Family video employee created imaginary returns and pocketed
customer late fees, made $1,380
An employee of Family Video at 76th Street and National Avenue is accused of
giving himself a $1,380 raise, that was until police arrested him for theft. The
employee, Ryan Krupar, 40, is suspected of creating imaginary returns and
pocketing money from them, police said. He also admitted to taking late fees
from customers and making the system show the fees were waived, police said. The
total loss is expected to be more than $1,380.
jsonline.com
Hammond, LA: Tide laundry detergent thieves sought by police
The Sheriff's Office is seeking the public's help in identifying the three women
who stole more than $450 worth of Tide laundry detergent Tuesday afternoon from
the store on Old Baton Rouge Highway and Pumpkin Center Road in Hammond. The
suspects The subjects reportedly fled the store in an older model brown SUV. The
trio is also suspected to have stolen hundreds of dollars worth of Tide Pods
from a store in Livingston Parish, Tangipahoa Parish authorities said.
nola.com
Charleston couple connected to string of thefts across area Walmarts;
$1,750
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Shootings & Deaths
New
Orleans, LA: Man killed, another injured in shooting outside Family Dollar
store
A man was fatally shot and a second was injured Wednesday night near a
Family Dollar store in Algiers, New Orleans. The shooting occurred just after 11
p.m. One victim later died of his injuries. Later, NOPD said a second man
arrived at a hospital. He had been shot in the side and the leg and was in
surgery as of 1 a.m. Thursday. Late Wednesday, NOPD officers blocked traffic on
east-bank-bound Gen. de Gaulle Drive from Sandra Drive near the Family Dollar
store to the other intersection of Sandra Drive and Gen. de Gaulle.
nola.com
Colorado Springs, CO: Man shot in the neck in shooting at marijuana shop
The shooting happened Tuesday evening at Colorado Cultivations on 3490 W.
Carefree Circle. 11 News partner The Gazette is reporting one man was shot in
the neck and was treated for non-life threatening injuries. Four customers were
in the store at the time of the shooting. The gunman was detained and charges
are expected to be filed according to The Gazette.
kktv.com
Troutdale, OR: Woman arrested for stabbing boyfriend at c-store
A man was stabbed at a Plaid Pantry on Wednesday evening. Multnomah County
Sheriff's Office deputies arrested the victim's girlfriend, Charlee Banzel in
connection with the stabbing. Deputies reported to a stabbing at the Plaid
Pantry located at Southwest 257th Avenue and West Columbia River Highway. When
officers arrived, they found a man with a stab wound. The victim was taken to
the hospital with non-life threating injuries. Banzul is facing charges of
second-degree domestic violence.
kptv.com
Phoenix, AZ: Two Wounded in Shooting in C-Store Parking Lot
Racine, WI: Police arrest 9 suspects rash of paintball-related shooting crimes
Jackson, MI: Officers justified in killing Dollar General armed robbery suspect,
prosecutor rules
Robberies & Thefts
El Paso, TX: Second hand dealer arrested in connection to a Jewelry burglary
El Paso Police made a second arrest in connection to a Westside burglary Tuesday
after thousands of dollars in stolen jewelry were found inside a second hand
store just blocks from the Paso Del Norte Bridge. Store owner Marco Antonio
Grado, 52, is charged with Theft over $2,500, less than $30,000. Initially,
police arrested Joseph Pena, 21, after he was allegedly caught on camera
entering a home on May 7. Investigators who were looking into the home burglary
executed a warrant on the Central de Plata y Oro store. During the search,
thousands of dollars in jewelry reported stolen during the Star View burglary
was located. Investigators also say Grado had some of the stolen jewelry sent to
a refinery where it was melted down.
kvia.com
Phenix, AL: Man steals $7,000 motorcycle from store, immediately totals it
in
police chase
South Jordan, UT: 2 boys arrested in gun theft case; left the store with two
guns and ammunition concealed in their clothing
Albuquerque, NM: Female shoplifter steals $530 worth of party supplies from
Target
Westland, MI: Police arrest 4 connected to a Pawn Shop Robbery in Albany, GA; 3
guns recovered
Friendswood, TX: Police release video of suspect in 20+ business burglaries
Lowndes County, GA: Sheriff's Office investigating 3 Dollar General Armed
Robberies
Jared in the Deerbrook Mall, Humble, TX
reported a Grab & Run on 5/15, item valued at $9,920
Zales in the Woodfield Mall, Schaumburg, IL reported a Grab & Run on 5/16, item
valued at $1,999
Piercing Pagoda in the Coronado Call, Albuquerque, NM reported a Grab & Run on
5/8, item valued at $399
Kay Jewelers in the Towson Town Center, Towson, MD reported a Grab & Run on
5/16, item valued at $6,899
Piercing Pagoda in the Solano Town Center, Fairfield, CA reported an External
Chain Switch, item valued at $239
Skimming Thefts
Glendale, CA: Armenian national pleads guilty to gas pump skimming scheme
Conspired with six others to steal 18,000 card numbers
An
Armenian national and resident of Glendale, California, pleaded guilty today in
federal court in Alexandria, Virginia, to conspiracy to commit bank and wire
fraud and aggravated identity theft in connection with his involvement in
obtaining and using thousands of stolen credit and debit card numbers. According
to court documents, Armen Saplekchian, 37, conspired with at least six other
individuals to steal at least 18,000 credit and debit cards numbers, as well as
the personal identification numbers associated with many of the stolen card
numbers, through the use of electronic devices known as "skimmers.
alexandrianews.com
Denver, CO: ATMs targeted by Romanian syndicate that stole hundreds of
thousands of dollars
Two members of a Romanian bank-fraud syndicate have been arrested on
federal charges that they siphoned hundreds of thousands of dollars from
individual bank accounts, including some in Colorado. Agents from
Homeland Security Investigations are still trying to identify the leader
of the credit-card cloning operation who operates in North Hollywood,
Calif., and is known only by the name, Gogu, according to federal court
records. The thieves have acknowledged placing card cloning devices -
also called skimmers - on ATMs.
denverpost.com
Roseville,
MN: Police Find Credit Card Skimming Operation in Car
Roseville officers were called to a suspicious vehicle in a gas station in a
parking lot at 2 a.m. They discovered a man and women inside, and Roseville
police said the man presented a fake ID to the officer. He was arrested for the
fake ID, and the women were released. However, authorities noticed a laptop,
magnetic card reader - also known as a skimming device - and power source in the
car. Charges have not yet been filed. Police continue to investigate and are
checking with local banks for possible victims.
kstp.com
Henrico County, VA: 2 Henrico men arrested in skimming scheme linked to
organized crime
Lincoln, NE: Skimmer device claims more than 40 victims
Springfield, OR: ATM compromised by skimming device
Sentencings, Charges & Arrests
"Federal Charges - Interfered with interstate
commerce"
Two Michigan Smash & Grab Robbery Crew Plead Guilty - Robbed St. Louis Jared
Jewelers off of I-170
Due to the presence of police officers in the area on an unrelated incident, the
four robbers were not able to reach their getaway driver and were quickly
apprehended. justice.gov
Port Huron, MI: Jeweler who stole thousands of dollars worth of jewelry
sentenced to 2-10 years
A Port Huron jeweler who was found in Florida after disappearing with thousands
of dollars worth of jewelry was sentenced Wednesday to 2-10 years in prison.
Police said Rick Bud Currie, 62, wanted in connection with missing jewelry from
the now closed Rick Currie Master Goldsmiths at 307 Huron Ave., was arrested
near Jasper, Florida. Currie left months ago with the jewelry items, some of
which were valuable family heirlooms that were left with him for repairs.
clickondetroit.com
Muskegon, MI: Jurors find Jeffrey Willis guilty of killing Norton Shores
store clerk |
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Boutique - Friendswood, TX - Burglary
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C-Store - Brimfield, OH - Armed Robbery
•
C-Store - Warner Robins, GA - Armed Robbery
•
C-Store - Charlotte, NC - Armed Robbery
•
C-Store - Seal Beach, CA - Armed Robbery
•
C-Store - Cumberland County, PA - Armed Robbery
•
Deli - Cleveland, OH - Armed Robbery
•
Dollar General - Lowndes County, GA - Robbery
•
Dollar General - North Little Rock, AR - Armed Robbery
•
Family Dollar - San Antonio, TX - Armed Robbery
•
Gas Station - Burley, ID - Armed Robbery
•
Gas Station - Fort Pierce, FL - Armed Robbery
•
Long John Silver's - Knoxville, TN - Armed Robbery
•
Metro PCS - Miami, FL - Armed Robbery
•
Papa Murphy's - Meridian, ID - Armed Robbery
•
Restaurant - Danville, VA - Armed Robbery
•
Restaurant - Cleveland, OH - Armed Robbery
•
Restaurant - Medford, OR - Armed Robbery
•
Sprint - Bridgeport, CT - Burglary
•
Turkey Hill - Lower Allen Township, PA - Armed Robbery
•
Turkey Hill - Turbot Township, PA - Armed Robbery
•
7-Eleven - St. Clair Shores, MI - Robbery
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Daily Totals:
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20 robberies
•
2 burglaries
•
0 shootings
•
0 killings
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Mark Nutter named Area Loss
Prevention Coordinator for Stein Mart |
Submit Your New Hires/Promotions or New Position |
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Featured Job
Spotlights
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VP of Loss Prevention
Anaheim, CA
The Vice President is responsible for the strategic planning and execution of
the company's Loss Prevention program across more than 400 stores nationwide,
and ecommerce. Reporting to the CFO, this position has overall leadership
responsibility for leading the charge in driving shrink reduction...
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Vice President Security
Greendale, WI
The Vice President of Security will set our long term strategic vision and
oversee planning for the security and safety of employees, facilities, assets,
customers, vendors, and participants. In this position, you will align financial
and operational performance to create economic value and reports to the
executive team on all functions of security...
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VP, Internal Controls
San Francisco, CA
The Vice President, Internal Control will lead Sephora's
cross-channel strategies to protect the company assets and business from all
external and internal sources of losses... |
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Director Investigations
New York, NY
The Director of Investigations is responsible for developing a multi-tiered
investigative strategy across all banners throughout North America. He/she
develops the strategy and vision of the investigative program to ensure that all
cases are fully and thoroughly investigated in-house, while also persuading law
enforcement agencies and prosecutorial agencies to aggressively pursue all cases
referred to them...
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NEW TODAY
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Loss Prevention Analyst
New York, NY
Protects company assets and increases profitability
through the analysis, response and management of various data across a broad
spectrum of internal financial and technology resources such as Exception
Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention
Business Analyst works cross-functionally in a dynamic, fast paced and demanding
environment providing critical guidance to the organization's asset protection
and profit improvement initiatives...
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NEW TODAY
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Loss Prevention Analyst
Richmond, VA
Protects company assets and increases profitability through the analysis,
response and management of various data across a broad spectrum of internal
financial and technology resources such as Exception Reporting, Sales Audit,
FP&A, IT and Loss Prevention. The Loss Prevention Bsuiness Analyst works
cross-functionally in a dynamic, fast paced and demanding environment providing
critical guidance to the organization's asset protection and profit improvement
initiatives...
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Field
Loss Prevention Manager
Philadelphia, PA
● Manages and coordinates Loss Prevention and Safety Programs intended to
protect Staples assets and ensure a safe work environment within Staples Retail
locations
● Manages Loss Prevention initiatives and programs on facility levels which may
include a combination of locations within a geographical area; travel
required...
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Senior Manager, Asset Protection Field Operations
Kent, WA
PLEASE NOTE: This position can be located anywhere in the
US near a hub
The Senior Manager Asset Protection Field Operations is responsible for the
leadership, oversight and support of the comprehensive asset protection
strategy, function(s) and team(s), within REI Stores to drive business
objectives and strategies while protecting the co-op's assets...
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Manager, Asset Protection Operations
Kent, WA
The Manager, Asset Protection Operations is responsible for the leadership,
oversight and support of the comprehensive asset protection strategy, function(s)
and team(s), within headquarters, supply chain and "experiences" (adventures,
classes, events etc.) to drive REI's business objectives and strategies while
protecting the co-op's assets...
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Senior Asset Protection Specialist
Santa Monica, CA
This job contributes to REI's success by mitigating and reducing
shrink (including theft and fraud by customers and employees) and increasing
physical security for people and products in a specified retail store...
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Safety & Loss Prevention Manager
Ocala, FL
Chewy is currently hiring a Safety & Loss Prevention Manager for our Ocala,
FL fulfillment center. This individual will be responsible for the fulfillment
center safety, loss prevention, environmental compliance, and food safety
programs as well as employee engagement in support of Building a Culture of
Safety...
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Manager of District Loss Prevention
Salt Lake City, UT
You will be responsible for driving company objectives in profit and loss
control, sales performance, customer satisfaction, and shrink results. District
Loss Prevention Managers are responsible for leading Loss Prevention functions
within a specific operations district and for collaborating with Store
Operations and Human Resources in an effort to prevent company loss...
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Senior Asset Protection Specialist - San Francisco
San Francisco, CA
This job contributes to REI's success by mitigating and reducing shrink
(including theft and fraud by customers and employees) and increasing physical
security for people and products in a specified retail store...
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Regional LP Investigator
Northern CA/Phoenix
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution...
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Regional LP Investigator
Chicago/Boston/Miami
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution...
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Featured Jobs
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You're the Boss Now, What
Do You Do?
Tips for First-Time Leaders
|
5 Things to Remember Now that You're the Boss
The moment you become a manager can seem daunting, and you might not be sure
you're ready for the challenge, but if you remember these five things, you'll
hit the ground running and do great things in no time.
You're not a superhero
You Got Promoted to Be the Boss of Your Former
Team. Now What?
Being promoted from team member to one of leadership can sometimes challenge any
influence established between colleagues. Communication will be your key to ease
the transition into your new role, so use these skills to maintain and grow
influence.
Stay humble
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How to Create a Strong First Impression as a
Leader
First impressions are very important, especially if you're a new leader coming
into a new team. You can't get a second chance to make a first impression, so
here's what you need to do make it count and build trust right off the bat.
Don't talk
to fill space
10 Keys to Unlock Your Leadership Potential
Extraordinary leaders have a certain presence about them and cause us to want to
be just like them. However, when we finally get to that leadership role, we ask
ourselves "Now what?" If you're not sure how to unlock your inner leader, here's
10 simple things you can do.
Keep communication H.O.T |
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Submit Your Group LP Selfie Today!
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"Something just told me it was the wrong thing to do -- it didn't feel right --
I didn't have a good feeling about it." The subconscious is a very strong silent
partner we all have and oftentimes it speaks to us in these phrases. The problem
becomes when we over-think things and muffle the most powerful partner we have
-- our own minds. Or we allow our closest confidant, our closest friend, or even
at times our mentor to change or alter our true feelings. Coming to the right
decision with any big issue is difficult and certainly we need the input of our
trusted inner circle, and our spouse, but at the end of the day you're the one
living with the consequence of your decision and you alone are responsible for
it. When the bird on your shoulder is talking, make sure you listen because most
mistakes are made when that voice has been muffled.
Just a Thought,
Gus
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