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Mike Keenan named President & CEO of Greater East Bay Goodwill
Industries
 Mike
Keenan, a long term very successful Loss Prevention executive was
named President & CEO of Greater East Bay Goodwill Industries. A
thirty store chain doing around $40 million in annual sales.
As TAL Global Consultants Managing Director, Retail Los Prevention, Mike
spearheaded their retail business development the last two years. Prior
to that Mike led the LP efforts at Macy's West, Ross Stores, Mervyns,
and most recently, multiple brands at Gap Inc. As well as serving on a
number of advisory councils, one of which being the National Retail
Federation LP Advisory Council and the Loss Prevention Foundation Board
as well.
With a BA, Criminal Justice degree from California State University,
Mike now embarks on the biggest opportunity of his career. Reaching the
President & CEO level of a retailer dedicated to enhancing the dignity
and quality of life of individuals and families by strengthening
communities, eliminating barriers to opportunity, and helping people in
need reach their full potential through learning and the power of work.
Congratulations, Mike, and Good Luck.
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Debra Martin promoted
to Sr. Director of Asset Protection for Fresh Thyme Farmers Market
Prior to her promotion to Sr. Director of Asset Protection, Debra spent
over a year as the Director of Asset Protection for Fresh Thyme Farmers
Market. Before that, she held two positions with the Fresh Market:
Director of Loss Prevention and Sr. Director of Operational Improvement.
Earlier in her career, she held senior retail loss prevention positions
with Raleys, Walmart and Harris Teeter, among others. Congratulations,
Debra!
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Alex Alaniz promoted
to Regional Loss Prevention Director for Ross Stores, Inc.
Prior to his promotion to Regional Loss Prevention Director, Alex held
the position of Sr. Area Loss Prevention Manager for Ross Stores, Inc.
Before that, he spent 12 years at Target in multiple roles, including
Executive Team Leader, Sr. Business Partner Group Trainer, District Food
Business Partner and District Assets Protection Business Partner.
Congratulations, Alex! |
See All the
Executives 'Moving Up' Here |
Submit Your New Corporate Hires/Promotions or New Position |
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Here They Go Again - Thousands Protesting in Paris
Paris Stores Looted In New 'Yellow Vest' Riots Over Weekend
15th Consecutive Weekend of Demonstrations Against the Government
 Demonstrators
looted stores on the Champs-Elysees avenue in Paris on Saturday (March
16), on the 18th week of
"yellow vest" protests, characterised by an uptick in violence after
dwindling participation in recent weeks.
A Boss menswear store and the gourmet Fouquet's restaurant were among the
premises vandalized as groups of masked protesters lobbed stones at police
defending the Arc de Triomphe war memorial.
The police responded with teargas and water cannon but failed to disperse the
more radical protesters who erected burning barricades in scenes reminiscent
of the worst "yellow vest" riots in the capital in December.
The rally was called to coincide with the end of two months of public debates
called by French President Emmanuel Macron to give voters a forum to air their
grievances and propose policy changes.
Saturday's turnout will be seen as a measure of the power of the "yellow vest"
movement, which began in November over fuel tax hikes but quickly ballooned into
a broader anti-government rebellion.
 Thousands
of people converged on the Champs-Elysees - focal point of the Paris
protests over the past four months - for "Act XVIII" of a movement which had
appeared to be running out of steam but whose core demands still enjoy broad
public support. Black-clad demonstrators encircled the square surrounding the
arch, pelting the police with stones.
Thirty-one people had been arrested by mid-morning, the police said. Last
week, only around 28,000 people demonstrated nationwide, according to the
authorities, a tenth of the numbers that turned out for the inaugural protest on
November 17.
But on Saturday the protesters were out in force again, pouring into the
capital by train and cars from around the country for what they called an
"ultimatum" to Mr Macron.
Over 5,000 police were deployed, along with several armoured police
vehicles, and several metro stations were closed.
Traders say 80 businesses hit in 'yellow vest' rampage
Some 80 shops and businesses on the Champs-Elysees avenue in Paris were
vandalised this weekend when "yellow vest" protesters went on the rampage, with
about 20 looted or torched, retailers said on Sunday.
Saturday's demonstrations were characterised by a sharp increase in violence
after weeks of dwindling turnout, with hooded protesters looting and torching
shops along the famed avenue.
There was a wave of violence, we're dealing with the aftermath of the chaos.
We're trying to reassure all the employees and then there are those who live
here, too," said Jean-Noel Reinhardt, head of the Committee Champs-Elysees, a
local association with 180 members, most of them businesses.
yahoo.com
Thousands march as France's 'yellow vest' protests rumble on
Some 11,600 people joined the protests nationwide, including 4,000 in the
capital, the Interior Ministry said. That was up from 10,200 last week, with
3,000 in Paris.
Demonstrations have generally got smaller since a peak in December when the
French capital saw some of the worst rioting, vandalism and looting in
decades.
straitstimes.com
NEW RETAIL CRIME FIGURES EXPOSE THE GROWING THREAT OF SERIOUS VIOLENCE AGAINST
STAFF
British Retail Consortium (BRC) Crime Survey Shows Sharp Rise in Violence
Against Retail Staff
13 Associates Injured Every Day - Direct Cost of Crime up 6%
The British Retail Consortium's (BRC) annual Retail Crime Survey reveals a
concerning spike in violence against staff causing injury, with the
number of incidents happening at twice the rate of last year's survey,
the previous record.
The latest annual Retail Crime Survey, put together by the British Retail
Consortium (BRC), shows that the total direct cost of criminal activity
against stores is now £700m ($926M U.S.) a year, up from £660m ($873M U.S.)
the year before. A 6% increase. The figures indicate a sharp rise in
violence against staff causing injury, with the number of incidents reaching
six per 1000 workers. That is equivalent to 13 people being injured each
day.
Overall, this year's survey presents a mixed picture. There have been noticeable
improvements in some areas, such as fraud, where the cost to retailers has
fallen by nearly $39 million U.S., as a result of their significant investment
in prevention.
'Customer theft' remains the largest element, now over $661M per year, a
15 per cent increase on the previous results.
The biggest concern comes from the growth in severe violent incidents against
staff. BRC members report that career criminals intentionally use violence
and abuse when challenged over stealing. The increasingly common
requirements for retail colleagues to age-check and refuse sales, is also
triggering increasing violence and threats.
The challenge for jewelers is identifying security products that are discrete,
so as not to appear intimidating for customers, yet are able to prevent thieves
that are prepared to use force. The best way to doing this is to protect your
premises by installing a physical entry barrier such as a Security Portal
that meets Loss Prevention Standard (LPS) 1175.
brc.org.uk
Download the survey here
Assaults On Women Up 60% Since 2011
Women assaulted on the job at more than twice the rate of men
70 Percent of Nonfatal Workplace Assault Injuries Occur to Women National Safety
Council Analysis - A Look at the Numbers
 During
Women's History Month, National Safety Council encourages employers to look at
injury rates among women in their workplace.
National Safety Council analysis indicates that women are disproportionately
impacted by certain safety issues - most notably nonfatal workplace violence,
with 70 percent of all assault-related injuries involving days away from work
occurring to females. The number of women who incurred assault-related
injuries at work in 2017 totaled 12,820 - a 60 percent increase since 2011.
By contrast, 5,530 men sustained assault-related injuries at work in 2017.
Aside from assault, other work-related injuries and illnesses that
disproportionately impact women include accidental injury by another person (59
percent), falls on the same level (57 percent), and ergonomic issues, such as
complications from repetitive motion (61 percent).
Workplace injury and illness data including assaults are available on
Injury Facts, the Council's compilation of preventable death and injury
statistics for nearly 100 years.
prnewswire.com
America's Cashiers - The Nation's "Eyes-and-Ears" - Our First Line of Defense
DHS Releases: Bomb-Making Materials Awareness Program (BMAP)
POS Awareness & Suspicious Activity Report For Private Sector
Sponsored by the Cybersecurity and Infrastructure Security Agency (CISA), the
Bomb-Making Materials Awareness Program (BMAP) is a national outreach program
designed to promote private sector point-of-sale awareness and suspicious
activity reporting to prevent the misuse of common household items as
explosive precursor chemicals (EPC) and improvised explosive device (IED)
components. To achieve this objective, BMAP works to build a growing network
of vigilant public and private sector partners who serve as the Nation's
"eyes-and-ears" and act as the first line of defense by providing
early detection of EPC sales to suspect individuals.
Key Benefits for BMAP public and private sector partners:
• Strengthened prevention
opportunities
• Enhanced public/private partnerships
• Increased private sector
point-of-sale awareness
• A boost in general public awareness
of suspicious purchasing behavior and reporting
• Community-based outreach
• Reporting mechanisms to track and
measure success
• Free, secure access to training and
awareness materials
For additional information on BMAP, download the
BMAP factsheets.
Why BMAP Is Necessary - CISA's Office for Bombing Prevention Offers Free
Training -
Become a Part of the BMAP Team
If You See Something, Say Something
U.S. Commercial Facial Recognition Privacy Act
U.S. Senators Roy Blunt (Mo.) and Brian Schatz (Hawaii), members of the Senate
Committee on Commerce, Science, & Transportation, introduced the Commercial
Facial Recognition Privacy Act of 2019. The bipartisan legislation would
strengthen consumer protections by prohibiting commercial users of facial
recognition technology (FR) from collecting and re-sharing data for identifying
or tracking consumers without their consent. Introduced on March 14, 2019 in
U.S. Senate.
senate.gov
US Senator Roy Blunt (MO) Press Release
The Hill: First-of-its-Kind Legislation
Endorsed by Microsoft & Center for Democracy and Technology
The legislation would ask facial recognition technology providers to meet
security standards set by the Federal Trade Commission (FTC) and National
Institute of Standards and Technology.
Multiple leading tech companies, including Microsoft and Amazon, in recent
months have released guidelines laying out their priorities for any national
legislation regulating facial recognition technology.
Schatz and Blunt's bill appears to propose some similar guidelines, but it
does not address the use of facial recognition technology by law enforcement
- a hot-button issue as police departments across the country implement the
technology in their efforts to track and identify potential criminals.
thehill.com
First Take on Newly Proposed Fed. Bill
New Proposed Fed Bill on Facial Recognition Supports Retail Security Use
Cases
Upon first, non-legal, review it, overall, this appears to be potentially good
for the industry and good for consumers.
Starting right off the first issue will be, like so many other cyber related
bills in the past, tt may take a long time for something like this to pass, if
it ever passes.
This is not at all like the Illinois BIPPA law, which is extremely restrictive.
This is more like Washington State's law, which requires consent and
transparency for marketing purposes, but continues to allow broad usage by
government, law enforcement, intelligence and commercial security.
The proposed legislation appears to be written in a way that protects retail
security uses cases for shoplifting, fraud and other crime prevention. It does
not appear to us that retailers would be required to get consent.
-Retailers wishing to use face recognition for customer experience and marketing
(such as recognizing customers and offering personalized offers or assistance)
will have no problem so long as they ask customers to opt-in, which they were no
doubt going to do anyhow.
-The clauses about data usage, buying and selling data do not seem to be
particularly unique - it's just like existing regulations about selling or
sharing most personal data. This is good, because it would appear to normalize
things.
-In the meantime, nothing has changed for retailers - it's business as usual.
Editor's Note: Just our thoughts and not to represent any legal review or
formal opinion for use. -Gus Downing
Click here to read the bill
Nedap Retail Announces Partnership with Product Protection Solutions in the
U.S.
 Nedap, the global leader in RFID retail solutions for the retail sector and
Product Protection Solutions (PPS) have announced a strategic partnership.
Product Protection Solutions, a leading provider of retail security solutions
will become Nedap's newest partner throughout the United States.
"With the electronic article surveillance market climbing exponentially, this
union marks the beginning of streamlined services, innovative solutions and
unmatched customer satisfaction initiatives." said Christopher Cox, CEO of
Product Protection Solutions. "We look forward to our partnership with the
global leader in RFID." Read more in today's RFID News
column below.
More Behavioral Recognition Upgrades Coming to Market
Research firm pegs big growth in biometric payment cards for 2021 as facial
recognition explodes
Mastercard Won't Comment on When Biometric Payment Cards Will Reach Mass Market
Shipments of fingerprint sensors are expected to reach 1.26 billion in 2019, a
10.3 percent 5-year CAGR, even as face recognition grows at a much faster rate,
according to ABI Research. The company predicts apps featuring facial biometrics
will grow at a 26.9 percent CAGR through 2024.
ABI anticipates more in-display fingerprint sensors in smartphones, streamlined
iris recognition, and more accurate behavioral recognition among biometric
upgrades in the coming years. For biometric payment cards, however, the
research firm strikes a more cautionary note, suggesting the market will
experience significant growth starting in 2021. Mastercard VP of Identity
Solutions Bob Reany declined to go on record with a specific prediction for when
the cards will begin to reach the mass market in a
recent interview with Biometric Update.
biometricupdate.com
UPDATE 1-PwC investigation finds $7.4B accounting fraud at Steinhoff
Former Steinoff Executives Implemented the Fraud
Mattress Firm Parent's Problems Continue
South African retailer Steinhoff, which owns Poundland in the UK and Mattress
Firm in the USA, led the fakery, said an independent report found it had
overstated profits over several years in a 6.5 billion euro ($7.4 billion)
accounting fraud involving a small group of top executives and outsiders.
Steinhoff first disclosed the hole in its accounts in December 2017, shocking
investors who had backed its reinvention from a small South African outfit to a
multinational retailer at the vanguard of the European discount furniture retail
industry. In the country's biggest corporate scandal, an investigation carried
out by PwC found the firm recorded fictitious or irregular transactions
totalling 6.5 billion euros over a period covering the 2009 and 2017 financial
years, according to a summary of the findings posted on the Steinhoff company
website.
Investigators found that a small group of former Steinhoff executives and
individuals from outside the company, led by an identified "senior management
executive" implemented the deals, which substantially inflated the group's
profit and asset values, the
summary
said. It did not name the individuals. Two
Steinhoff representatives did not immediately respond to telephone calls and
text message requests seeking comment.
devdiscourse.com
Ex-Steinhoff executives used $7.4bn in fake transactions, report says
Retail group collapsed in 2017 after accounting black hole wiped $15bn from
value.
ft.com
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San Francisco: Castro 7-Eleven franchisee sells store back to corporate,
citing shoplifting & safety concerns
The franchisee of the Castro's 7-Eleven convenience store (3998 18th
St.) has sold it back to the company's corporate parent, citing
frustrations with theft and fears for the safety of her staff.
Concepcion also said she was frequently fearful for her safety and
well-being, and for that of her employees. "I'm scared, and it makes me
stressed out as a franchise owner." She said that incidences of
shoplifting, littering, loitering, violence, drug use, small fires, and
human waste around the 7-Eleven have picked up in the past five
years.
hoodline.com
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Senior LP & AP Jobs
Market
New - Senior Manager Operations - Loss Prevention North America - Posted For
Nike in Beaverton, OR
As our Senior Manager of Loss Prevention Operations, you'll facilitate the North
America Loss Prevention department's programs and operational initiatives. You
will lead a team on LP programs, Physical Security, Inventory and Shortage
Reduction and will be responsible for strategizing and managing loss prevention
programs and projects. The Senior Manager will lead the strategy of our LP
Investigations Center of Excellence focused on investigations, data analysis and
incident management support. Further, you'll be responsible for assisting the
Loss Prevention Director in creating 'premier' solutions for LP technology,
vendor selection/administration and Safety.
nike.com
NEW - Director, Threat Analysis and Work Place Violence Posted for PayPal in
Scottsdale, AZ
The Director of Threat Analysis and Workplace Violence Prevention [WPV]
will play a critical role in PayPal's Global Safety & Security organization.
He/she will perform advanced-level and managerial professional security work by
developing and leading all threat analysis and WPV programs to include
assessments and threat / intelligence management. This Director will provide
strategic insight to the development of global awareness and engagement by
leaders and employees/contractors, and providing training, coaching and
supervision to internal staff. This position reports directly to the Senior
Director, Threat, Intel and HQ Security.
myworkdayjobs.com
Dollar General to Open 975 New Stores
Quarterly Results
Citi Trends Q4 comp's up 0.2%, sales down 5.2%, full yr comp's up 1.6%, sales up
1.9%
The Buckle Q4 comp's down 0.6%, net sales down 6%, full yr comp's down 0.9, net
sales down 3.1%
Last week's #1 article --
Failed Walgreen's Sale Impact
Rite Aid Announces Leadership Transition and Organizational Restructuring
To Generate Annual Cost Savings of $55M through Organizational Restructuring
 Almost
the entire senior management team including the Group VP, Asset Protection, is
leaving the company.
In addition,
the Company announced actions that will reduce managerial layers and consolidate
roles across the organization, resulting in the elimination of approximately
400 full-time positions, or more than 20% of the corporate positions located
at the Company's headquarters and across the field organization.
These cost savings will serve to offset an expected reduction in income
associated with its diminishing obligations under the Transition Services
Agreement with Walgreen Co., which related to the prior sale of stores.
Rite Aid expects to incur a one-time restructuring charge of approximately $38
million to achieve the targeted cost savings.
"The Board believes that now is the right time to undertake a leadership
transition."
businesswire.com
EAS Webinar - Wednesday, March 20th -
9:00 am ET
 This webinar, the fourth in the ECR and Checkpoint Learning Series, will draw on
lessons from academic research to help guide the future direction of EAS in the
context of the changing retail landscape.
Themes including frictionless retailing, risk amplification, engaging the buyer,
upstream tagging and the appointment of an EAS tsar will be explored in this
fast paced webinar.
Speakers:
-
Colin Peacock - Group Strategy Coordinator - ECR Community Shrink & OSA Group
-
Sophie Heaton - EAS Leader, Shrinkage & Security Team, Tesco UK
To register,
click here
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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7 Crime Prevention Strategies Every Retailer Should Follow
 Developing a store security strategy for a retail operation with multiple
locations involves far more than taking the plan for one store and applying it
to all the rest. Each location presents specific risks and opportunities, and
managing retail loss prevention should reflect that.
To avoid wasting your security budget, you need to deploy your resources
where they are actually needed, and not where your gut tells you they're needed.
To do that, retail security best practices call for developing a scalable,
sustainable, and holistic plan for all locations.
7 Essential Crime Prevention Strategies
Take these best practices into account as you develop your store security
strategy:
1.
Use an objective risk matrix for each of your locations to be sure
you're allocating security resources where they are most needed. Security should
not be one-size-fits-all; instead, resources should be tailored to risk.
2. Survey your locations routinely. Make sure that the designated
security equipment, consistent with your risk level guidelines, is in good
working order. Also, ascertain that all security-related policies and procedures
are being adhered to at the location. Pay special attention to the stores in
areas with elevated risk and/or heightened loss experience.
3. Track criminal events as they occur and document your company's
response. Where remedial measures are necessary, design them to help prevent
future crimes from occurring. Gathering this sort of information is invaluable
in tracking patterns and developing appropriate countermeasures and evaluating
their effectiveness.
4. Develop relationships with local law enforcement for each of your
locations. These partnerships will help you better understand neighborhood
issues that may affect you, positively or negatively.
One effective strategy is to reach out to the local crime prevention officer on
a quarterly basis to find out what's going on and to share your own challenges
and successes. Relationships like these will benefit both sides.
Read the Full Article Here
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IT Security & RFID in
the Cannabis Industry
IT Security Isn't a Priority in Cannabis Industry
Validating Cyber Risks in the Cannabis Industry
With information gathered from assets in the underground (involved with the dark
web) and conversations with federal authorities, investigations disclosed that,
while there is no specific group actively targeting the cannabis
industry, there are hackers focusing on three areas within the Seed to Sale
lifecycle: research and extraction; growing; and consumption and retail
operations.
Investigations revealed two incidents where intellectual property was stolen by
a former employee due to partial or ineffective security practices that were in
place. In addition to potential malicious insiders, external threat actors are
expected to attack the research portion of the industry in order to steal
intellectual property such as the strains being developed, marketing strategies
and technology practices related to growing.
The loss or modification of proprietary information such as strain development
and cultivation methodology could severely impact the production of future
products, result in a tampered or inferior product or the overall loss of a
competitive advantage within the industry. While an increased timeline for a
future product or loss of IP to a competitor could result in a financial impact,
the release of a tampered product could not only cause a financial impact but a
reputational one as well.
Security is not at the forefront and therefore mobile payment applications,
that were developed to reduce the originally heavily cash-based system, are a
high target. Mobile applications that are not securely developed or have
appropriate oversight, are at risk and provide an attack vector for malicious
actors. Successfully breaching the application could be used to gain customer
financial information leading to mistrust of the application author and
discontinued usage which then has financial and potentially reputational impacts
for dispensaries as well as the industry.
cannaisbusinessexecutive.com
RFID Practical Application in the Marijuana Industry
White Paper Presented by Franwell
The purpose of this white paper is to define and develop a deeper understanding
of the RFID technology, alleviate common misconceptions and explore the benefits
and why it was chosen as a positive technology for the marijuana industry.
cannabisbusinessexecutive.com
Cyber Breaches Lead to Cutbacks in Dividends and R&D Spending
In contrast, the CEO's total pay tends to increase in the years after a publicly
disclosed cyber attack, finds a new study.
Not many institutional investors question an issuer's approach to cybersecurity,
but maybe they should.
After a cyber breach, companies are likely to suffer only a short-term hit to
their share prices, according to a new study. But in the long run, they
typically pay lower dividends and invest less in research and development,
amounting to a "loss of their competitive edge."
Those findings come from a new study by two professors of Warwick Business
School.
Companies that have been victims of a cyber attack tend to reduce the resources
dedicated to R&D, dividend payments, or "investments generally" in the
subsequent five years, the paper found, as they seek to manage the financial
risks caused by data breaches. This occurs even though operating performance
generally recovers. In addition, the effect on share prices on average lasts
only three days.
"In the long run security breaches appear to have a more significant impact on
firms' strategies and policies than their cash flow," said Daniele Bianchi,
assistant professor of finance at Warwick
"Firms that suffer a data breach do not typically respond by firing the
management, but by investing more in the existing CEO," said Bianchi.
This is consistent with the idea that "the average response is to invest more in
the management to address possible structural flaws, as well as [to maintain]
the integrity of the firm in response to the reputational damage it has
suffered." cfo.com
Macy's to outsource IT unit
Macy's is shuttering a New York State-based tech support plant, with 57
employees slated for lay-offs in June, according to a WARN filing earlier this
month. The employees (unlike many of the retailer's store associates) aren't
represented by a union, according to the filing.
"Macy's has made changes to outsource many Field Services organization
functions. We are working closely with our external vendor to encourage impacted
Macy's colleagues to apply for the many new roles being created ... as a result
of this transition."
Earlier this month, a management shakeup at the department store eliminated 100
executive jobs that the company said will save some $100 million beginning this
year.
retaildive.com
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Nedap Retail Announces Partnership with Product Protection Solutions in the
United States
Leading provider of retail security solutions will become Nedap's newest partner
throughout the United States
Wakefield, Massachusetts
- Nedap, the global leader in RFID retail solutions for the retail sector and
Product Protection Solutions (PPS) have announced a strategic partnership.
Product Protection Solutions, a leading provider of retail security solutions
will become Nedap's newest partner throughout the United States.
"With the electronic article surveillance market climbing exponentially, this
union marks the beginning of streamlined services, innovative solutions and
unmatched customer satisfaction initiatives." said Christopher Cox, CEO of
Product Protection Solutions. "We look forward to our partnership with the
global leader in RFID."
Rob Schuurman, CEO at Nedap Retail, stated, "With extensive experience in the
application of RF and RFID technologies throughout the loss prevention,
electronic article surveillance, and supply chain arenas, the PPS team is a
powerful ally to have."
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Hanwha Techwin America
Video
Surveillance Built on Trust
Jordan Rivchun, Leader, Retail Solutions & Strategy and
Miguel Lazatin, Director of Product & Channel Marketing |
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As a leading security manufacturer,
Hanwha Techwin America
offers video surveillance products including network cameras, storage devices
and video management systems founded on world-class optical design,
manufacturing and image processing technologies. Miguel Lazatin and Jordan
Rivchun explain how Hanwha can help retailers secure people, property and data
while delivering a superior ownership experience through continuous innovation,
unparalleled service and the highest standards of integrity.
Quick Take 7 with FaceFirst
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Peter Trepp, CEO, FaceFirst
with MCs Joe LaRocca
and
Amber Bradley |
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Facial recognition has made huge strides in recent years, permeating through
various aspects of society from unlocking the phone in your pocket to moving
through TSA airport lines quicker. Peter Trepp, CEO of FaceFirst,
tells us about the types of applications the technology has for retailers too -
including the ability to not only identify the bad guys in your stores, but
loyal customers as well. |
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Fraud Report Reveals Importance Of ID
Verification In Delivering A Seamless And Secure Customer Experience
With the rise of e-Commerce and prevalence of mobile devices, shopping has
reached a new level of ease for consumers. Expectations for fast and easy
experiences are higher today than they were just a few years ago, and while
the growth of these convenient channels equals higher sales, it also opens
the door for fraud.
According to new data released in IDology's
Sixth Annual Fraud Report, this is understood by businesses that express
concern that fraud prevention steps have the potential to create customer
friction. In fact, the IDology report found that striking a balance between
fraud prevention and limiting friction in the customer experience is the
number one fraud prevention challenge for businesses.
Among the key findings in this year's report:
Chronic Data Breaches Lead To Increased Fraud Threats: 58% of
businesses experienced an overall increase in fraud. With the frequency and
depth of data breaches in recent years, a large amount of personal
information has become available on the dark web. This abundant access to
usernames and passwords, social security numbers, addresses, phone numbers
and account information has made it easier and cost-effective for criminals
to commit fraud in customer-not-present environments, such as mobile and
online. It's easy to see why 67% of companies reported that fraud increased
online and 63% in mobile.
Mobile Fraud Is Booming: The majority of Americans own a mobile
phone, so it isn't surprising that it's one of the fastest growing threats
to businesses and consumers. In fact, the prevalence of mobile fraud
increased 117% compared to last year. In addition, IDology's consumer
digital identity study revealed that mobile malware is also a concern among
80% of consumers.
retailtouchpoints.com
E-commerce study reveals disconnect between
customer experience, supply chain teams
E-commerce is the 'future for a lot of
markets,' Adidas CEO says
3 Online Retailers Growing Faster Than Amazon |
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Seattle, WA: Home Depot and Seattle Police team-up to Arrest 10 suspected in a
series of thefts
Ten suspects were arrested in a recent series of operations along Aurora Avenue,
the Seattle Police Department announced Friday. Police said they learned that
shoplifters were committing misdemeanor and felony-level thefts at Home Depot
and Lowes "on a nearly daily basis." "Plain clothes officers, working with store
security, on Thursday arrested 10 different suspects, including one man who
attempted to flee and was later arrested for theft, eluding, obstruction, and
DUI."
spdblotter.seattle.gov
Doylestown, PA: Law Enforcement works with Precious Metals Buyer to solve
$38,000 Kmart jewelry burglary
When a young woman stopped by Doylestown Gold Exchange in January with more than
40 pieces of jewelry she said came from a relative with an addictive habit of
home-shopping, employees did not see any glaring red flags attached to the
story. As always, the business followed state law by photocopying the woman's
driver's license and logging the purchase to be included in a routine email to
area police departments detailing daily precious metal transactions. The items,
according to Plumstead Police, turned out to be among those stolen from K-Mart
and marked by the nationwide chain with a total retail price tag of more than
$38,000. The woman allegedly used bolt cutters to break into three jewelry boxes
inside the store.
sfchronicle.com
Thefts increase at North Fort Myers Home Depot
 The
Home Depot said its working at state and local levels to try and make the
punishment for retail theft at stores in Southwest Florida and at other stores
across the country more extreme. Twelve thefts have been reported at a Home
Depot at Merchants Crossing shopping center in North Fort Myers just this year.
Store officials told WINK News it's all part of a bigger theft ring nationwide,
where criminals steal from Home Depot and other stores and then sell the
merchandise through third-party vendors such as Facebook Marketplace or pawn
shops. Home Depot has an investigative unit designated to organized retail crime
that is addressing this issue. But the numbers from Lee County Sheriff's Office
are still surprising. In 2018, there were 24 cases of theft from The Home Depot
in Merchants Crossing. But four of those were grand theft, which means a value
over $300 was stolen. Since the new year, there have already been the dozen
cases reported.
winknews.com
Philadelphia, PA: Woman wanted in alleged 9 state shoplifting ring
targeting Nordstrom
North Olmstead, OH: 2 Dillard's Shoplifter flee with $7,200 of Men's Suits and
Sport Coats
Wilkesboro, NC: Walmart Supercenter reports theft of 22 Apples Watches valued at
$8,655
Menomonee Falls, WI: Police searching for suspects in theft from JOANN Fabrics |
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Shootings & Deaths
Little Rock, AR: US Service member killed in C-Store robbery turned deadly
It happened just before midnight Friday. Police say the suspects, covered in
black and with firearms, walked into the Valero Big Red gas station. During the
robbery, shots were fired, ultimately killing the customer. The customer has
been identied as U.S. Air Force Senior Airman Shawn Mckeough Jr. served as an
aerial delivery operations specialist for the 19th Logistics Readiness Squadron.
kark.com
Methuen, MA: Suspect in custody, victim identified after fatal Hookah shop
shooting
Newark, NJ: Man shot and killed inside Chinese Restaurant, at least 6 shots
fired
Jacksonville, FL: One person killed outside C-Store in Armed Robbery
Grand Terrace, CA: Owner of Cal-Skate roller rink found fatally shot inside
business, victim of Armed Robbery
Kansas City, MO: Man shot and killed in his car in the outside Happy Foods
Glen Carbon, IL: Armed Car-Jacking outside Sam's Club led to Police Chase;
Suspect shot and killed in gun battle with State Police
Dallas, TX: Man shot in buttocks during shootout outside strip mall
Houston, TX: Armored delivery driver robbed, shots fired at Check Cashing store
Robberies, Incidents & Thefts
The Burglary That Inspired the Movie 'King of Thieves' Out Now
One of the Biggest Burglaries in English Legal History - $24M U.S.
Ringleader of London's $24M Hatton Garden Jewel Heist Gang jailed for 10 years
 A
judge on Friday (March 15) jailed for 10 years the ringleader of the heist gang
behind one of the biggest burglaries in English legal history - after his
unusual limp helped convict him.
Michael Seed, 58, known as "Basil" to the rest of the ageing six-man crime
crew, was found guilty earlier on Friday of being the ringleader of the 2015
Hatton Garden jewellery raid in the capital's diamond district.
It netted £13.7 million (US $24 million) of gold, jewelry and precious
stones.
The alarm specialist had evaded capture for three years following the
daring burglary, in which the gang used a diamond-tipped industrial drill to
bore through a concrete vault wall over a long holiday weekend.
Seed was eventually arrested at his flat in north London in March last year.
Police found 933 items of jewellery stolen in the raid, including gold ingots he
was breaking up on a workbench in his bedroom.
Alongside a smelting machine, police also found burglar alarm technical manuals
and signal blockers for alarms.
 Our
prosecution was able to use all of the evidence to prove he was not only
involved but was one of the ringleaders," said Kate Mulholland, of England's
state prosecution service.
Wearing high visibility jackets, the Hatton Garden gang ransacked 73 safety
deposit boxes in April 2015 in the heart of London's jewellery district.
The Crown Prosecution Service said the heist "is believed to be one of the
largest burglaries in English legal history".
The audacious raid has since inspired several movies, including last year's
King Of Thieves, starring Michael Caine.
Prior to Seed, nine people had been convicted and imprisoned for crimes
related to the heist, receiving sentences ranging from 18 months to seven years.
straitstimes.com
Los Angeles: Arson Suspect Nabbed Days After Police Say He Prompted Partial
Evacuation Of Century City Mall
 A
25-year-old man has been arrested days after police say he spurred the partial
evacuation of the Westfield Century City mall last week. Police identified the
suspect as Nicholas K. Oates of Missouri. Oates was taken into custody while at
the Venice boardwalk around 8 p.m. Saturday.
He stands accused of entering the mall armed with a handgun around 12:30 p.m.
Friday. It was around that time that police say he started to set books from the
shelves on fire. When a store employee approached in an attempt to stop him,
police say that's when the suspect pulled out a handgun and pointed it at the
employee causing the employee to evacuate everyone from the store.
Around 3 a.m. Saturday, security personnel at the mall located a possible
vehicle they suspected had been driven by Oates. Oates was subsequently arrested
on suspicion of arson and assault with a deadly weapon charges. It remains
unclear whether he has been booked on the basis of these charges.
cbslocal.com
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Livonia, MI: Assault inside Burger King goes viral
Livonia Police have arrested Porsha Tyler on multiple misdemeanor
charges stemming from an incident that occurred on January 27, 2019 at
Burger King. An employee informed police Tyler; entered the Burger King
demanding a refund for a burger she had bought the night before. Tyler
was upset that the burger was not served minus tomato as she had
ordered. The employee was not injured during the assault. Tyler was
arrested by Livonia Police without incident on a four count misdemeanor
warrant on March 11, 2019.
fox4news.com |
Fayetteville, AR: Man impersonates Police Detective, electric worker to Rob the
Buckle in Northwest Arkansas Mall
Maywood, CA: Surveillance video captures man stabbing doughnut shop customer
Philadelphia crime drops for fourth month; theft continues to trend down
Anchorage, AK: Retailers take new measures to discourage shoplifters
Washington, DC: Dept of Human Services Employee Pleads Guilty to Taking Bribes,
Sex in Exchange for $1.4M in Food Stamps and Benefits
Czech Republic: Study: Staff steal more from Czech Retailers than Shoplifters
Kay Jewelers in the Blakenee, Charlotte, NC reported an
Armed Robbery on 3/15, items totaled $38,000
Kay Jewelers in the Rivergate, Charlotte, NC reported a Grab & Run on 3/15, item
valued at $3,699
Kay Jewelers in the Monroe Outlets, Monroe, OH reported a Grab & Run on 3/15,
item valued at $9,999
Kay Jewelers in the Eastland Center, Harper
Woods, MI reported a Grab & Run on 3/15, item valued at $4,499
 Kay
Jewelers in the Mills at Jersey Garden Mall, Elizabeth, NJ reported a Grab & Run
on 3/16, item valued at $15,400
Kay Jewelers in the Crossroads Mall, Prosperity, WV reported a Grab & Run on
3/16, item valued at $4,999
Piercing Pagoda in The Lakes Mall, Muskegon, MI reported a Burglary on 3/13,
items valued at $9,688
Piercing Pagoda in the Paradise Valley Mall, Phoenix, AZ reported a Grab & Run
on 3/15, item valued at $599
Zales in the Menlo Park Mall, Edison, NJ reported a Grab & Run on 3/15, item
valued at $6,699
Skimming
Sacramento, CA: West Coast credit card skimming ring busted, 4 arrested
A large credit card skimming operation was busted in Sacramento, the Sacramento
County Sheriff's Department said Friday. Deputies said the men involved targeted
victims up and down the West Coast. "We believe that they'd been active since at
least 2018, from Seattle potentially down to Arizona," Sgt. Shaun Hampton said.
Vlad Chitas, Laurentiu Andrecia, Sandor Csaba and Lucian Lazar were arrested on
Thursday. Investigators believe the men had been running an ATM skimming
operation since December.
sfgate.com
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●
AutoZone - Las Vegas,
NV - Robbery
●
Bakery - Harrisburg,
PA - Burglary
●
Bike Shop - Medina
Township, OH - Burglary
●
C-Store - Little Rock,
AR - Armed Robbery/ customer killed
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C-Store - Holland, MI
- Armed Robbery
●
C-Store - Huntsville,
AL - Armed Robbery
●
C-Store -
Philadelphia, PA - Robbery
●
C-Store - Baltimore
County, MD - Armed Robbery
●
CVS - Birmingham, AL -
Robbery
●
Check Cashing -
Houston, TX - Armed Robbery
●
Gaming - Carson City,
NV - Burglary
●
Gaming - Raleigh, NC -
Armed Robbery
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Jewelry - Charlotte, NC - Armed Robbery
●
Jewelry - Muskegon, MI -Burglary
●
Metro PCS - New
Orleans, LA - Robbery
●
Restaurant - Dayton,
OH - Armed Robbery
●
Restaurant - Toledo,
OH - Robbery (Delivery)
●
Restaurant - New
Orleans, LA - Robbery (Delivery)
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Skate Rink - Grand
Terrace, Ca - Armed Robbery/ Owner killed
●
7-Eleven - Gloucester,
VA - Robbery
●
7-Eleven - Chesapeake,
VA - Armed Robbery
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Daily Totals:
•
17 robberies
•
4 burglary
•
2 shootings
•
2 killed
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Matthew Walsh promoted to
Global Investigator III for Walmart |
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Debbie Ho named Field
Investigator for JCPenney |
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Submit Your New Hires/Promotions or New Position |
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Featured Job Spotlights
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District Loss Prevention Manager
Eastern PA/NJ
The District Loss Prevention Manager ensures shrinkage control and improves
safety in the stores through proper investigation and training. This position is
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Rochester, NY
Guides the development and execution of Loss Prevention strategies and awareness
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Director Asset Protection
Goodlettsville, TN
The Dollar General Director of Corporate Asset Protection manages the strategy,
roadmap, implementation, operations, and processes associated with product
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Area Loss Prevention Specialist
San Francisco Bay Area
We are currently looking for an Area Loss Prevention Specialist to join our team
in San Francisco Bay Area. This position is responsible for conducting employee
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Seattle WA, Portland OR, Salt Lake City UT
Our Area Loss Prevention Managers ensure safe and secure stores through the
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New York, NY| Poughkeepsie, NY | Parsippany, NJ
Recruiting a Field Manager, Asset Protection to support our
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Asset Protection Officer
Chicago, IL
We're looking for dynamic individuals as an Asset Protection Associate, who is
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should be able to multi-task, have outstanding communication skills, and exhibit
a high level of compassion and understanding...
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Loss Prevention Analyst
Richmond, VA
Protects company assets and increases profitability through the analysis,
response and management of various data across a broad spectrum of internal
financial and technology resources such as Exception Reporting, Sales Audit,
FP&A, IT and Loss Prevention. The Loss Prevention Analyst works
cross-functionally in a dynamic, fast paced and demanding environment providing
critical guidance to the organization's asset protection and profit improvement
initiatives...
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"How you communicate with other people, how you interact with other
people, how you express yourself will have a huge impact on your
success." said Goldman Sachs (GS) CEO David Solomon last week at Career
Day at Hamilton College, his alma mater.
Solomon, who is six months into his tenure as CEO of Goldman, also
explained "that success isn't about intelligence, but rather how you
relate to others."
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