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2019 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time
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rePlanet Loss Prevention Team
"It Pays to Recycle"
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Featured in picture, left to right: Abel Jimenez (Loss Prevention
Investigator), Jeremy Madril (Loss Prevention Data Analyst), Michael Celella,
CFI (Loss Prevention Manager), Michael Scott (Law Enforcement Consultant),
Carlos Zuniga III (Loss Prevention Investigator), Devin Sook (Loss Prevention
Investigator), Chris Angkico (Loss Prevention Data Administrator)
Bloomingdale's AP Team |
7-Eleven AP Team |
Goodwill-Easter Seals |
Marshall's Region 32 LP Team |
Got a picture of your team on your cell phone?
Send it to us!
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Randy
Guarneri, CFE, CFI named Vice President of Loss Prevention for Fresh Value
Supermarkets
Randy will report directly to the CEO in his new position. During his
twenty-four years in Asset Protection/Loss Prevention, Randy has held various
loss prevention and investigative positions including Regional Loss Prevention
Manager, District Asset Protection Manager, Market Investigator, District
Auditor and Loss Prevention Manager for Winn-Dixie, Harris Teeter, Belk, Saks
Fifth Avenue, Family Dollar and EZPAWN. He holds a Bachelor of Arts in Sociology
from College of Charleston with a specialized Minor in Criminal Justice.
Congratulations, Randy!
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CONTROLTEK's Stefanie Hoover Joins Retail Asset Protection Council of ASIS
International
Stefanie Hoover, CFI, strategic
account executive at CONTROLTEK, is the newest member of the
Retail Asset
Protection Council of ASIS International, the preeminent international
organization for security professionals. In her role as a council member, she
will use her industry expertise to help develop educational programs and
materials that address broad security concerns, including the ASIS Annual
Seminar and Exhibits. Read more in today's Press
Release column below.
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Crime Alert - Chicago's
Retail Violence Makes the News
Senior Management Always Requires Proof -
Evidence - Provenance
Chicago Police Depart CompStat Report & News Reported Yesterday in the Daily
The Strongest Creditable Public Source Possible is Powerful Evidence
Yesterday's news article and TV video about the increasing violent encounters in
retail stores along Michigan Avenue happening at an "alarming rate" is one of
the strongest pieces of public evidence that we rarely see. Especially when it's
supported by and actually expanded on with Chicago PD's CompStat report.
Interestingly enough those CompStat numbers coincide with
The Daily's annual crime reports increases the D&D Daily has documented.
With 2015 actually representing a milestone year where robberies and violence
really started increasing across the nation. A fact that stands out
significantly when compiling the numbers and cases.
Which happens to correspond with the nationwide crackdown on opioid
prescriptions and distribution and enforcement legislation that was passed in a
number of states.
Being such powerful evidence and understanding the need to cost justify security
measures we wanted to republish this report and call it out specifically in case
you need it and/or share it with your senior management team. Just a thought -
Gus Downing
Crime Alert - Chicago's Retail Violence Makes the News
Chicago: Violent Encounters in Retail Happening at
Alarming Rate
Since 2015 Thefts Up 55% - Robberies Up 108% - Aggravated Batteries Up 262%
Chicago Aldermen Call For More Police Patrols After Spike in Violence, Thefts &
Robberies in Streeterville - Michigan Avenue Stores Specifically
"We are seeing an overall increase in the number
of street crimes, the number of armed robberies, snatch and grabs, and
violent encounters in retail stores along Michigan avenue; all these things
are happening at an alarming rate," Alderman Brian Hopkins (2nd Ward)
said.
Local aldermen say two robberies reported in Streeterville overnight are just
the latest in a spike in crime there, as they call on police to increase their
presence in the downtown neighborhood.
Chicago police issued a community alert over the weekend, warning of
multiple incidents in the Streeterville area where people were being robbed of
their cellphones and purses. The two alderman who represent the region say they
need more beat cops and more cooperation between CPD and Northwestern University
Police and more aggressive police response.
The most recent CPD CompStat report from the area covering
Streeterville shows robberies are down two percent from this time last year,
but are up 108 percent since 2015. Aggravated batteries are up 38
percent from last year, and up an alarming 262 percent since 2015. Thefts are
also up five percent from last year, and 55 percent overall since 2015.
Last year, Reilly used a half million dollars from his aldermanic menu fund to
install new high definition cameras in the area.
wgntv.com
Balancing the benefits and pitfalls of buy
online, pick up in store
Fraud Will Evolve - What's Next?
When something like BOPIS becomes widespread, it doesn't take long for dishonest
individuals to take note and hatch schemes to beat the system. "Without a doubt,
loss prevention interests closely monitor the situation for the bad guys trying
to take advantage," Michael Klein, director of industry strategy for retail at
Adobe Analytics.
The key element is verification - verification when the purchase is made and
verification at the point of pickup. The challenge for retailers is to beef
up verification enough to protect themselves, but not so much that it is
cumbersome to the point where customers are driven away.
"It's a balancing act between loss prevention and customer service," Klein says.
"ERP [enterprise resource planning falls into our domain. All the technologies
and information: artificial intelligence, patterns, more data patterns," are
available to retailers operating BOPIS programs, he says.
"It's a blend of art and science," he says. "We still need some level of human
intervention. You and I and most people have patterns. Remember, over 90 percent
of the customers out there are good. The questions retailers have to ask
themselves involve the other 10 percent."
He cautions retailers that are establishing BOPIS programs: "Protect
yourself. Protect your margins by not losing on orders that are fraudulent."
In addition to BOPIS, Klein says buy online, return in store programs also
expose retailers to fraud. "Stores can leverage exchanges inside or give credit
for the returns," he says.
Consumers buying online and picking up their items at a store are already
willing to accept some friction in exchange for safety and security.
The friction - which also helps protect retailers from theft and fraud -
involves digital verification. "We automate the process of verifying
identification," he says. "It removes the retail associate from the process.
There is no skill set involved."
In the early stages of the BOPIS boom, fraud associated with it seemed to be of
the garden-variety ecommerce fraud. None of these experts, however, feel safe
forecasting that it will stay that way.
stores.org
ASIS Publishes New Guideline for Selection and
Training of Private Security Officers
Alexandria, VA -
ASIS International, the world's largest association of security management
professionals, released the ASIS Private Security Officer Selection and Training
(PSO) Guideline (ASIS PSO-2019) which provides recommendations for establishing
and managing a program for the selection and training of private security
officers.
The new Guideline is critical as the private security industry employs millions
of security officers across the nation to protect people, property, information,
and other key assets. Applicable to both proprietary and contract security, the
guideline focuses on three key areas of a private security officer selection and
training program-its development, implementation, and improvement. The framework
comprises:
● Establishment of policies and procedures;
● Assignment of roles and responsibilities;
● Allocation of resources to the program;
● Setting vetting and selection criteria;
● Private security officer training and competencies; and
● Program evaluation and improvement.
The Guideline is consistent with industry best practices and takes into account
legal, regulatory, and contractual obligations.
"While the guideline includes most elements of the 2010 edition, it goes a step
further in providing organizations a generic framework for designing or
improving its selection and training program," said Chuck Baley, PSO Technical
Committee Chair.
ASIS International, in its role as an accredited Standards Developing
Organization (SDO), develops standards and guidelines to serve the needs of
security practitioners in today's global environment. It is recognized globally
through its Category-A Liaison Status in the International Organization for
Standardization (ISO) Risk Management and Security and Resilience Technical
Committees. Current projects under development focus on Active Assailant,
Enterprise Security Risk Management (ESRM), and Security Awareness.
The ASIS Private Security Officer Selection and Training (PSO) Guideline (ASIS
PSO-2019) is now available at
asisonline.org/newguidelines2019.
asisonline.org
70% of Nonfatal Injuries Occur to Women in the
Workplace
National Safety Council analysis indicates that women are disproportionately
impacted by certain safety issues, most notably nonfatal workplace
violence.
Females account for 70% of all assault-related injuries involving days away
from work. The number of women who incurred assault-related injuries at work in
2017 was 12,820 - a 60% increase since 2011. By contrast, 5,530 men sustained
assault-related injuries at work in 2017.
Aside from assault, other work-related injuries and illnesses that
disproportionately impact women include accidental injury by another person
(59%), falls on the same level (57%) and ergonomic issues, such as complications
from repetitive motion (61%).
Workplace injury and illness data, including assaults, are available on
Injury Facts, the
Council's compilation of preventable death and injury statistics for nearly 100
years.
"Our workplaces should be safe havens for everyone, and these data show us we
can do more to protect women in the workplace," said Nick Smith, interim
president and CEO of NSC. "As employers examine the biggest risks facing their
workforce, we urge them to consider these trends and make sure safety is
extending to all employees." securitymagazine.com
ISC West: 2019 SIA Education Featuring 85
Sessions on a Variety of Hot Topics
SIA Education@ISC West is your top industry resource for vendor agnostic
security and network training. With 85+ sessions, the program provides critical
information on the newest technologies in security.
View full list of 2019 Educational opportunities at ISC West.
Get Credit for Your Time! SIA Education@ISC qualifies for CE hours
with many relevant industry accreditation bodies. Certificates of attendance
will be distributed to all conferees after the Show. You may use this document
to self-report your education hours to relevant industry bodies that award
continuing education and professional development credit.
iscwest.com
2018 Global Brand Counterfeiting Report -
Global Counterfeiting "Has Reached $1.2 trillion"
That's about 1.2% of everything sold worldwide. In the United States and
European Union, roughly 5% of imports are believed to be fakes. The U.S. Customs
and Border Patrol, by some estimates, only captures 1% of all fakes imported
(e.g., 34,143 seizures of goods valued at approximately $1.2 billion in 2017).
 There
are two major approaches to curtailing the chain of counterfeit distribution.
The process is akin to killing a snake. One can either lop-off the metaphorical
snake's head, leading to a quick death. Or one can chop off parts of its body,
leaving the head to wither without economic nourishment. There are benefits and
drawbacks to both approaches.
Alternatively, cutting the body or tail involves shutting down downstream
retailers and distributors, one entity at a time. That requires
significantly more time and effort, but it has the best chance of long-term
success.
The best anti-counterfeiting strategies will employ technology and a team of
multi-discipline professionals, usually led by a legal team. The best
counterfeiting avoidance strategy is tight control and management of the
global supply chain. Strategies should be carefully planned and executed
based on the unique needs of the brand owner.
Read the report here
cfo.com
Editor's Note: The foot soldiers: Legal teams usually rely on a
rather large network of experienced ex-pat investigators located primarily in
the Asian Pacific Rim. With a number of them being retired military, state
department, law enforcement, and even insurance industry investigators and
auditors that just stayed overseas after their deployment or retirement.
There are certainly a number of investigators employed by the brands directly
depending on the size of the exposure and brand. But for the most part the third
party legal teams usually access this network.
The logo & the ghosts shifts: One of the primary focuses and control points
was the actual design, manufacture and distribution of logos/labels.
Obviously maximizing control of logo and label distribution and auditing the
products at the entry point of the supply chain is critical. With RFID being
used to manage and monitor inventory movement once the product enters the supply
chain cleanly your risk exposures virtually disappear.
The biggest exposure in the past in Asia was the approved manufacturer who was
already supplying the product literally having a ghost crew continue making
product on the side. But technology advancements and increased controls has
greatly reduced the exposure. However with this new technology also came 3D
imaging of logos and labels and blueprints/designs available online now as well.
So as one door seemingly closed another bigger door appeared which has been
blown away in comparison.
Retail Experts Share Their Take on Where the Industry is Headed
The retail world is known for constant change. Today, industry insiders may
have more varied opinions on the future of the field than ever before.
MarketScale caught up with a few experts to get their opinions on some of the
most pressing questions in their field today.
Where is there momentum in the industry right
now?
Andrew Busby, Founder and CEO, Retail Reflections: Tech driving retail
businesses is hugely significant. AI especially is increasingly moving the dial
and will continue to do so for many years.
Tony D'Onofrio, CEO, TD Insights: I see momentum in brands investing in
digital-to-physical connectivity to their consumers. Omnichannel is an overused
word, but it is the critical element to continued success. See retailers
increasing investments in store associates. Winning retailers will have both
their customers and associates as viral brand ambassadors. At the center of the
momentum is increased focus on strengthening the value of the store brand.
Ryan MacInnis, Director of Marketing, Notarize: There is a ton of
momentum in experiential retail. Brick and mortar is being reimagined, and a lot
of what we're seeing in the physical world is an extension of online. Ten years
ago,] it was the opposite.
Carol Spieckerman, President, Spieckerman Retail: In the
not-so-distant-past, most conversations about momentum in retail would have
focused on which categories were taking off. These days momentum is happening in
many different non-traditional arenas. I'm tracking one because it has
far-reaching impact on all the others: the acceleration in platform
partnerships.
Read more here to see the experts' take on the momentum of retail, the state
of the U.S. industry, which retailers are doing an exemplary job, the biggest
challenges, the key 2018 retail event, and what they learned from events like
NRF.
marketscale.com
Over 50% of Adult Shoppers Use BOPIS Services
ICSC survey:
Click-and-collect boosts in-store sales
Most shoppers who come to stores to pick up items ordered online end up buying
additional goods. According to research from the International Council of
Shopping Centers, over 50% of adult shoppers use BOPIS services, with 67% of
those consumers buying additional items from the retailer when picking up their
order. And 60% make a purchase at a nearby store.
The survey found that of shoppers who use BOPIS, 61% use it at least once per
month. The service continues to rise in popularity: 47% of click-and-collect
users say they used the method more now than a year ago.
chainstoreage.com
Maumee, OH: Black workers at UPS facility in Ohio
faced decades of racial hostility, lawsuit says
Nineteen workers at a United Parcel Service distribution center in Ohio are
suing their employer, claiming management at the facility "enabled, tolerated,
and purposefully promoted and encouraged a culture of racism and racially
discriminatory conduct." The company itself is named as well as five supervisors
and managers who defendants say maintained a racially hostile work environment,
according to a copy of the lawsuit filed Wednesday in the Lucas County Court of
Common Pleas and obtained by the Toledo Blade.
usatoday.com
Nearly 5,000 store closings so far in 2019
Already, 4,810 store closures have been announced by retailers in 2019,
according to Coresight Research. And it's only March. Last year, Coresight
tracked 5,524 store closures, down more than 30 percent from a record 8,139
closures announced in 2017.
cnbc.com
More than 2,000 new stores are opening in 2019
See the retailers defying the 'retail apocalypse'
The US retail industry is undergoing a period of massive upheaval that has led
to record-high rates of bankruptcies and store closures over the last several
years. Amid these losses, some retailers are thriving and continue to pursue
physical growth strategies. Here's the full list compiled by Business Insider
of companies opening stores:
businessinsider.com
The Running List of 2019 Bankruptcies
Z Gallerie, a home decor retailer, is among the latest to file, with
plans to close 17 stores and be out of Chapter 11 in four months.
retaildive.com
March 11 Z Gallerie
March 5 Diesel USA
Feb. 18 Payless ShoeSource
Feb. 6 Things Remembered
Feb. 3 FullBeauty Brands
Feb. 3 Charlotte Russe
Jan. 16 Gymboree
Jan. 16 Shopko
Jan. 11 Innovative Mattress Solutions
Jan. 6 Beauty Brands
Senior LP & AP Jobs
Activity
Senior Analyst Global Intelligence Posted for The
Walt Disney Company
in New York,
NY
The position of Sr Analyst, Global Intelligence within Global Security must
support a diverse group of customers within the Walt Disney Company for threat
assessment and intelligence purposes with the goal of helping business leaders
make informed decisions and ensure the safety of employees, facilities, guests,
and the Disney brand.
disneycareers.com
OTG - VP of Loss Prevention taken off company
website - posting is inactive
CDW - Director Security, Safety & Business
Continuity - job no longer active
Organic Trade Association Launches Organic Fraud
Prevention Guide
Austin, TX Samuels Jewelers to Liquidate 122 Stores
Sephora to Open 35 U.S. Stores in 2019
Quarterly Results
Hudson Group (airport travel) Q4 com's up 4.1, net sales up 4%,
full yr comp's up 3.7%, net sales up 6.8%
Dollar General Q4 comp's up 4%, net sales up 8.5%, full yr comp's up 3.2%, net
sales up 9.2%
Zara Parent Inditex (Spanish apparel conglomerate) full yr comp's up 4%, net
sales up 3%
Tailored Brands Q4 comp's up 1.2%, net sales down 10.7%, full yr comp's , net
sales down 2.5%
Men's Warehouse full yr comp's up 0.8%
Jos A. Bank full yr comp's up 1.4%
K&G full yr comp's up 1.5%
Moores full yr. comp's 2.4%
Neiman Marcus Q2 comp's up 0.7%, 6th consecutive quarter increases
Christopher & Banks Q4 comp's flat, net sales down 8.6%, full yr comp's down
2.6%, net sales down 4.6%
Express, Inc., Q4 comp's down 6%, net sales down 10%, full yr comp's down 1%,
net sales down 2%
Build-A-Bear full year revenue down 7.5%
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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eBay assists Secret Service,
in an Organized Retail Crime investigation
A couple was convicted Monday in connection with
running a criminal operation through their South Carolina electronics store,
and now they face the prospect of spending decades behind bars, a news release
from the U.S. Attorney's Office said.
Reboot in Greenville is not
the used electronics store that it represents itself as on its website,
according to the news release. Prosecutors said it was actually a place for
shoplifters to sell stolen goods to store owners - 41-year-old Jonathan E. Field
and 40-year-old Shena J. Field - who then resold the electronics online to
unsuspecting customers.
Read more
eBay
assists U.S. Department of State with theft and embezzlement investigation
According to court documents, Andrew W. Cheveers, 31, of Bowie, Maryland, was an
Information Technology contractor for the State Department's Office of Inspector
General. In this role, Cheveers held a security clearance that allowed him
access to certain sensitive information, and he was responsible for configuring
the computers prior to the devices being distributed to U.S. government
personnel.
Through the course of his criminal conduct, Cheevers admitted to stealing up to
16 Microsoft Surface Pro laptop computers. Cheveers then sold the stolen
computers on Internet websites such as Craigslist and eBay from approximately
July 2016 through February 2017 in order to profit from his fraudulent scheme.
Read more
For further information on PROACT, email inquiries to
PROACT@eBay.com. |
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CONTROLTEK's Stefanie Hoover Joins Retail Asset Protection Council of ASIS
International
Bridgewater, N.J., (March 13, 2019) - Stefanie Hoover, CFI, strategic
account executive at CONTROLTEK, is the newest member of the
Retail Asset
Protection Council of ASIS International, the preeminent international
organization for security professionals. In her role as a council member, she
will use her industry expertise to help develop educational programs and
materials that address broad security concerns, including the ASIS Annual
Seminar and Exhibits.
 "The addition of Stefanie Hoover to the council comes at an exciting time in the
evolution of ASIS and the Retail Asset Protection Council," said Jeff Levitt,
chairman of the Retail Asset Protection Council. "Her expertise in multiple
roles within the retail community make her a perfect addition to the council."
"I look forward to contributing my 20 years of experience in retail asset
protection to ASIS and its members," said Hoover. "ASIS is one of the largest
security associations, and I hope to support the organization as they spur
continued growth in membership in the retail sector."
In her role as a council member, Hoover will shortly become a member of one of
four committees: Membership, Diversity, Learning & Strategy and External Council
Liaison.
About CONTROLTEK
Since 1976 CONTROLTEK has been a global leader in tamper-evident security
packaging, helping banks, armored couriers and retailers transport cash safely
and securely. The company's expanding line of inventory protection and
visibility solutions also helps retailers protect their merchandise better and
run their operations more efficiently. As a second-generation family owned
business, with a history of stable growth and a reputation for strong customer
focus, CONTROLTEK continues to deliver on its mission every single day: to
provide solutions that protect and to always deliver on our promises. |
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Is Fingerprint-based Biometric Payment Cards the
Next Standard for Payment Technology?
As consumers become increasingly comfortable using biometrics to unlock devices
and log into accounts, there is a growing interest in bringing this technology
to physical payment cards to provide simple-to-use multifactor authentication
for in-store transactions. The Secure Technology Alliance released an
introductory resource for those interested in better understanding the business
case, impact and considerations for providing fingerprint-based biometric
payment cards.
"Issuers today are looking at different ways of verifying cardholder presence
that don’t impact consumer convenience. Biometric technology solves that problem
and doesn’t require retailers to make changes to their EMV chip terminals," said
Randy Vanderhoof, executive director of the Secure Technology Alliance. "This
guide is a good place to start for those interested in exploring how biometric
payment cards can be used for layered, convenient in-person multifactor
authentication".
This resource focuses on the use case where fingerprint capture, template
storage and matching are on the payment cards. Moreover, this resource:
● Provides an overview of biometric payment card components and functions,
fingerprint enrollment methods, issuer considerations, use and lifecycle
management considerations, and user experience
● Discusses the benefits of biometric payment cards
● Outlines implementation considerations
● Summarizes use cases and real-world examples from American Express, JCB,
Mastercard and Visa
securitymagazine.com
Lawsuits Seek to Recoup Money Lost in
Cyberattacks
Cybersecurity programs could be put on trial in recent lawsuits that seek to
recoup money lost in cyberattacks.
Last week, American Airlines Federal Credit Union filed a $5 million suit
against Sonic Corp., claiming lax security at the burger chain enabled hackers
to breach payment systems in its restaurants in 2017. After the compromise of
consumer financial information, the credit union had to reissue customer credit
and debit cards, reimburse fraudulent charges and perform other expensive tasks,
according to the suit. A Sonic spokeswoman didn't immediately respond to a
request for comment.
The disputes put corporate internal cybersecurity measures under scrutiny,
raising questions about how much, if any, liability they hold when hackers
penetrate the systems. Could your security measures stand up in court? cybersecurity.mail20.com
More U.S. POS Victims Expected - Who's Next?
New POS Malware Shows Marketing Polish
Skims CC Numbers & Delivered Via Professional Marketing Campaign
Malware is constantly evolving and, according to a new blog post from Cisco
Talos, so is malware marketing. The point-of-sale (PoS) malware being sold,
called GlitchPOS, isn't particularly advanced, but its packaging and marketing
are - and those advanced techniques promise new troubles for security
professionals working in retail and hospitality fields.
In the
blog post, researchers detail how they found the malware on a crimewave
forum and rapidly discovered that it comes complete with video instructions on
its use and a modular format that makes putting it in the field quite easy.
How easy is it to deploy? "I would say it's about the sophistication of
installing a video game," says Craig Williams, director of outreach at Cisco
Talos. As a consequence, "My concern is that
you're going to see younger and younger cybercriminals with kits like these.
It's just getting easier and easier," he
explains.
GlitchPOS's author, identified as edbitss by researchers at Cisco Talos and
Check Point, claims authorship of the DiamondFox L!NK botnet in 2015/2016 and
2017, according to the Cisco Talos blog post. Williams says that while
DiamondFox L!NK was sophisticated, "The author has polished this" and improved
both the malware and its marketing.
Although the malware is being marketed globally, Williams says that the
victims are likely to be concentrated in the US
because credit cards are still being issued with magnetic strips and some stores
have delayed moving their PoS equipment to chip readers. "The cards still have
mag stripes, so if they're still swiping, they're vulnerable," Williams says.
Researchers note that GlitchPOS is being spread through malicious email
campaigns, in messages that include a fake game featuring a cute cat.
darkreading.com
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FaceFirst
Face
Recognition: Do You Know Who's In Your Store?
Peter Trepp, CEO, FaceFirst |
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FaceFirst
is the global market leader in facial recognition systems for retail stores,
including superstores, grocery, pharmacies and other retail environments.
FaceFirst helps retailers create safer stores, great customer experiences and
personalized service through face recognition and AI. Peter Trepp, CEO of
FaceFirst, talks about the increased adoption of face recognition by retailers,
the many ways the technology can be used in stores, and what sets it apart from
other retail security solutions.
Quick Take
6 with Axis Communications
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Hedgie Bartol, Retail Business Development
Manager,
Axis Communications
with MCs Joe LaRocca
and
Amber Bradley |
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Amber and Joe meet up with a familiar face - the one and
only Hedgie Bartol of Axis
Communications. With LP departments being tasked with doing more in the
store, learn how Axis is helping retailers leverage network enabled technologies
to create a truly connected store. Also, hear Joe LaRocca do a southern accent. |
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Study: Online retail fraud attacks on the rise
Attempts to defraud online retailers have increased for the second year in a
row, with food and beverages and online electronics seeing the biggest
increases.
That's according to the 2019 Fraud Attack Index from e-commerce security company
Forter. By analyzing merchant and transaction data, Forter determined the rate
of increase in fraud attacks against online retailers in several different
verticals during 2018, as compared to 2017.
A brief recap of results in several key verticals, as well as analysis of
popular fraud mechanisms, follows.
Food and beverage
Attacks against online food and beverage businesses (including restaurants,
delivery services and retailers in this industry) increased 79% in 2018,
following a 60% increase in 2017. According to Forter, fraudsters often
initially test stolen cards or e-wallets on lower-priced online food and
beverage purchases before attempting higher-ticket purchases elsewhere.
Electronics
Fraud in the online electronics vertical skyrocketed 73% in 2018 over 2017.
Electronics remain appealing to fraudsters given their value and the ease with
which they can be resold. According to Forter analysis, customers are used to
buying from third-party sites to get better deals, and fraudsters can market
their stolen items as "refurbished" to explain a discounted price.
Apparel
Fraud attempts in the online apparel vertical rose 47% in 2018 from 2017,
with easy resale of bulk items making apparel appealing to criminals. In
addition, legitimate customers will frequently purchase apparel from third-party
resale sites.
Jewelry and luxury
The high value of jewelry and luxury items has always made them desirable for
criminals. A 19% year-over-year increase in online attacks in this
vertical during 2018 demonstrates its continued appeal for fraudsters.
The study also reviewed several common means of launching fraudulent attacks on
online retailers. These include account takeover, when criminals gain
unlawful access to an account to illegally make purchases or redeem loyalty
points, which grew 45% in 2018 compared to 2017. Attacks by fraud rings,
or online criminals banding together to collaboratively commit fraud, grew 26%
year-over-year.
chainstoreage.com
Google Removes 2.3B Bad Ads, Bans Ads on 1.5M
Apps + 28M Pages
Amazon pushes first-party suppliers toward Brand
Registry and Seller Central
Mastercard Acquires Ethoca to Reduce Digital
Commerce Fraud |
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Knox County, TN: Two arrested for EBT fraud in
Green Grocery raid
 A
partnership between the Tennessee Department of Human Services (TDHS) and the
Knox County Sheriff's Office added two more arrests Thursday to its campaign
against the abuse of the Supplemental Nutrition Assistance Program (SNAP). Sadik
Panjwani and Azim Panjwani were both arrested and charged with EBT fraud and
theft. Both are also on a ICE hold at the Knox County Detention Center. Both men
were accused of illegally buying SNAP EBT cards at half of their value and using
them to purchase food for one of the Green Grocery locations in Knox County.
This case is one of roughly three dozen SNAP abuse investigation the Knox County
Sheriff's Office has begun since signing a State Law Enforcement Bureau
agreement with the TDHS. Under the agreements, investigators have access to
purchasing information and actual EBT cards to conduct undercover selling
operations. "The partnership we have with the Knox County Sheriff's Office is a
model example for how these SLEB agreements can work," said TDHS Inspector
General Todd McKinney. "Working in partnership we can not only catch the abuse
of our programs we can also help fight other community concerns including stolen
property, drug trafficking, and identity theft."
wate.com
tn.gov
Santa Barbara, CA: Police investigating ORC crew
who hit Rite Aid, Vons
and The Home Depot; 4 Arrested
 A
suspect vehicle was spotted in the 200 block of Cabrillo Boulevard Tuesday
morning not long after a crime was committed at the Rite Aid on the Mesa. A
witness there described the car and suspects that took off in the shoplifting.
It was also learned that the Vons nearby also had a similar crime. "A Santa
Barbara Police detective just happened to be in the area and was able to find
the vehicle in question," said Santa Barbara Police Community Engagement Officer
Anthony Wagner. Eventually with the help of additional officers, all were
rounded up, handcuffed and held at the scene until they were positively
identified. "It looks as if it was a professional crime syndicate that would
travel throughout the region, " said Wagner. Over $1,000 of merchandise was
recovered.
keyt.com
Warner Robins, GA: Chick-fil-A theft result of
'Green Dot Scam'
Warner Robins Police says a nationwide scam known as the Green Dot Fiduciary
Scam has made its way to our area -- recently hitting the Warner Robins Chick-fil-A
on Watson Blvd. "These scammers prey on businesses, commonly food
establishments, by calling employees on the business phone posing as someone
from their corporate office," Warner Robins Police says. On Tuesday, a Chick-fil-A
manager stole over $5,800 from the restaurant and then tried to put some of the
stolen money on a bank card. However, Police said Wednesday afternoon that the
manager and store are now both considered victims in the incident.
wgxa.tv
Update: Kentwood, MI: Trial Date Approaches for 2
men involved in $100,000 Diamond Distraction Thefts in 6 States
Two men from Ohio netted nearly $100,000 in diamonds through deception and
diversion before they were tripped up during a visit to western Michigan. The
pair are accused of replacing genuine diamonds with cubic zirconia stones in
several states, including Michigan, over a four-month period. They made the swap
by keeping jewelry store clerks distracted. "I think organized retail fraud has
really increased in the past couple of years,'' said Kentwood Police Chief
Thomas Hillen. Demetrius E. Woodson, 27, and Rosean L. Rogers, 28, were arrested
in late September after the theft in Kentwood and unsuccessful attempts in
Grandville and Byron Center. Along with Felony Theft, they also face a federal
charge of conspiracy to commit offenses against the United States. A federal
trial date has been set for late April. Woodson, Rogers and unnamed
co-conspirators visited stores in Michigan, Ohio, Kentucky, Indiana, Illinois
and New Jersey, according to a federal indictment in Grand Rapids.
wzzm13.com
Eugene, OR: Burglars get away with $7,000 of merchandise
from a Gas Station
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Shootings & Deaths
Nashville, TN: 1 injured after O'Reilly Auto
Parts employee shoots armed man through store window
 According
to Metro Police, 26-year-old Antonio Parham had a shotgun and approached the
front O'Reily's Auto Parts store on Monroe Street around 2:40 p.m. Wednesday
with another man who had an argument with a 23-year-old employee earlier in the
day. Police said the 23-year-old employee drew his own pistol and fired one shot
through the front glass window. Parham was hit in the chest. Parham was taken by
private car to the hospital with critical injuries. Police said they recovered
the gun from the employee and the shotgun believed to be carried by the
26-year-old. No charges have been filed against the store employee.
wsmv.com
Colorado Springs, CO: Teenage boy arrested on
suspicion of December mall shooting
Detectives arrested the teenager in Colorado Springs on suspicion of four felony
counts of attempted first-degree murder and two counts of felony first-degree
assault. His name and age have not been released. A fugitive unit made the
arrest at a home in the city about 69 miles south of Denver. Police say two men
and a boy were wounded Dec. 18 when they were shot in a parking lot following an
argument. A girl was also injured but not shot. Hundreds of people were inside
the mall when the shooting occurred around 1:45 p.m. outside a Hooters
restaurant.
durangoherald.com
Robberies, Incidents & Thefts
 Myrtle
Beach, SC: MBPD investigating a parking lot Armed Robbery near Belk at Coastal
Grand Mall
Charlotte, NC: Shopper assaulted, robbed by 3 people at
SouthPark Mall
Oklahoma City, OK: Man Arrested, Accused Of 7 Robberies
since December; Dollar General and Little Caesars
Union County, NC: Five restaurants burglarized within
hours of each other in Indian Trail
Racine, WI: Homeless Walmart employee charged with
stealing $4,400; lived in his car in the store's parking lot
Sentencings
Florida man sentenced to over 8 years in prison
for multiple robberies across country; McDonald's, CVS, Walgreens to name a few
The United States Attorney announced Wednesday. Robert Abel, 56, of Atlantic
Beach, Florida, was sentenced to 100 months of imprisonment, followed by three
years of supervised release.
wtnh.com
Houston, TX: "Wing Stop Robbery Crew" Sentenced for Roles
in Multiple Armed Crimes Committed Within Two Weeks
Philadelphia, PA: Man resentenced to life in 2003 Rite Aid
manager slaying; Philadelphia District Attorney's office said it would no longer
pursue the death penalty
Syracuse, NY: Man sentenced to 10 years in Federal prison
for role in 2017 gun store heist
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Adult Store - Greenville, SC - Armed Robbery
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C-Store - Janesville, WI - Armed Robbery
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C-Store - China Grove, NC - Robbery
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C-Store - Salisbury, NC - Robbery
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C-Store - Rowan County, NC - Armed Robbery
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C-Store - New Bedford, MA - Armed Robbery
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C-Store - Douglas, GA - Armed Robbery
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C-Store - St Peter, MN - Burglary
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Camping Store - Mankato, MN - Burglary
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Dollar General - Petersburg, VA - Robbery
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Dollar General - Wichita, KS - Armed Robbery
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Gas Station - Eugene, OR - Burglary
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Grocery Store -Petersburg, VA - Robbery
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Grocery Store - Douglas, GA - Armed Robbery
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Jewelry Store - Hollywood, FL - Robbery/ Assault
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Pawn Shop - Huntsville, AL - Burglary
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Pharmacy - Douglas, GA - Armed Robbery
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Restaurant - Harrison Township, OH - Armed Robbery
(McDonald's)
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Restaurant - Union County, NC - Burglary (JET Pizza)
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Restaurant - Union County, NC - Burglary (NY Pizza)
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Restaurant - Union County, NC - Burglary (Chinatown)
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Restaurant - Union County, NC - Burglary (Jersey Mike's)
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Restaurant - Union County, NC - Burglary (Sabor)
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Sprint - O'Fallon, MO - Armed Robbery
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Walgreens - Petersburg, VA -Robbery
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7-Eleven - Hamilton Township, NJ - Armed Robbery
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7-Eleven - Prince George County, MD - Robbery
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Daily Totals:
•
18 robberies
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9 burglaries
•
0 shootings
•
0 killed
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Tracy DePalmo named Entrance Control Sales
Executive for ZKTeco USA
 ZKTeco
USA is excited to announce that Tracy DePalmo has accepted the position of
Entrance Control Sales Executive. Tracy is a dynamic and extremely talented
technology sales expert with 17 years in both national and regional markets with
broad experience in marketing, business development, account management, client
relationship management, and strategic planning.
 She
possesses a clear understanding of contemporary business development methods and
the rules that govern them. Her solid background and proven record, along with
her ability to adapt will help fulfill all your security solution needs. |
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Submit Your New Hires/Promotions or New Position |
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Featured Job Spotlights
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Area Loss Prevention Specialist
San Francisco Bay Area
We are currently looking for an Area Loss Prevention Specialist to join our team
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Recruiting a Field Manager, Asset Protection to support our
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Asset Protection Officer
Chicago, IL
We're looking for dynamic individuals as an Asset Protection Associate, who is
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Richmond, VA
Protects company assets and increases profitability through the analysis,
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Accepting criticism and feedback is probably one of the hardest things to do,
especially if it's unexpected or from an individual or group that's not really
informed well enough to offer constructive criticism. Coming from our superiors
or clients, criticism and feedback can truly be valuable and help mold the path
a person needs to take in changing or modifying behavior and improving
relationships. It all boils down to whether or not you're willing to accept it
and really hear what they're saying or not saying. It's human nature to
automatically respond defensively and rationalize what you're hearing, thus
avoiding having to own it. However, the wise person learns to listen and force
themselves not to respond other than to acknowledge that they heard it.
Just a Thought,
Gus
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