2019 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

Bottom Row, left to right: Chris Carmody (Director of LP/Ops Supply Chain); Ben Lampley (DLPM); Alberto Rovira (DLPM); Chuck Posey (DLPM); Bond Pratt (DLPM); Bo White (Sr. Regional LP)

Middle Row: Walt Hall (Director Retail LP); Tommy Williams (DLPM); Chuck Taylor (DLPM); Debbie Pullins (DLPM); Shannon Hunter (Vice President of Loss Prevention); Ken Fiori (DLPM)

Top Row: Erik Van Herik (Sr, Manager of Investigations)

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Federated Co-Op AP Team

Domino's LP Team

At Home LP Team

Lowe's Region 15 LP Team

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Ken Peschier promoted to Vice President, Asset Protection for Dollar General Ken Peschier has been promoted to Vice President, Asset Protection for Dollar General. Ken first joined Dollar General in 2011 and has held roles of increasing responsibility since that time. Prior to Dollar General, Ken held leadership roles in Merchandising and Operations for Walmart, Shaw's Supermarkets and Accenture. Over the past several years, Ken has led the Shrink Improvement and Loss Prevention teams enabling the company to achieve record low shrink in 2018. Through his leadership, the shrink improvement team was expanded to a profit recovery team by taking on merchandise damages and impairment cost mitigation. Ken serves on the Board of Advisors for the Loss Prevention Research Council (LPRC), as well as the Asset Protection Steering Committee for the Retail Industry Leaders Association (RILA). Ken earned a bachelor's degree in Economics and Political Science from Boston College. Congratulations, Ken!

Michael Wolfson named Director of Loss Prevention for Surf Style Retail Management Inc. Michael previously was the Director of Loss Prevention & eCommerce Fraud for Bebe stores for over 12 years. Prior, Michael was an Area Loss Prevention Manager for Polo Ralph Lauren and an Executive Internal Investigator for Bloomingdale's. Congratulations, Michael!

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RH-ISAC Member Spotlight:
Dillard's Lead of Threat Hunting & Intelligence, Angeline Button
2018 Breakthrough Female in Cybersecurity Award Winner
Managing time to complete intelligence sharing is a huge priority for Peer Choice Winner Angeline Button. She manages to be a rock-solid resource for not only the intel sharing community, but as a strong female influence in cyber security. Angeline is the practice lead of Threat Hunting & Intelligence at Dillard's. In her role, she manages Dillard's MSSP, continues the process of maturing Dillard's Threat Intelligence, and is involved in email security and PKI.

Here's what Angeline has to say about sharing and the benefits of being an RH-ISAC member:

1. How has information shared via the RH-ISAC benefited your organization?
Threat Intelligence Sharing: There have been two occasions that come to mind where RH-ISAC members sharing IOCs have notified us of an issue on our site as well as malicious emails that bypassed our security controls. We have used Information in the portal on how to monitor for threats to create new credential stuffing and fraud monitoring, and, because of RH-ISAC, we have begun monitoring our email threats daily (to share "interesting" threats) instead of weekly (for reporting). We have also added additional logging/monitoring due to suspicious activity that was noted in the "Strange Gift Card Related Activity" email. Originally, we didn't have the logging in place to assist with the question from Target, but as a result we do now and will be able to share/alert on spikes in activity to email domains, etc.

2. Many companies say it's difficult to find time to share. How do you find time?
I'll admit starting out that it took a lot of time to compile the information and review before sharing, and I'd only be able to do it a few times a week. We have been working to streamline the process so I can carve out time to share on a daily basis with the goal of automating some of the reporting/IOCs.

3. You received the Breakthrough Female in Cybersecurity award last year. What did it mean to receive this award?
I honestly wasn't expecting to receive a Peer Choice Award last year along with Vanessa Aranda at Gap. I'm honored, especially because I felt like a relative newcomer to threat intelligence. I've also been incredibly lucky to have a manager, director and CIO who firmly believe in sharing intelligence within this community. rhisac.org

Retail industry endures new point-of-sale cybercrime spree
Researchers have uncovered an ongoing campaign against retail VMWare Horizon Point-of-Sale (PoS) thin clients. The new attack wave, which has taken place over the past eight to ten weeks, is attempting to spread Cobalt Strike, a legitimate penetration testing tool which has also, unfortunately, been adopted in recent years by threat actors.

According to researchers from Morphisec, Cobalt Strike -- in tandem with malicious payloads -- can be used to hijack systems, execute code, harvest credentials, and is also able to circumvent EDR scanning. zdnet.com

Fraud Protection for Brick-and-Mortar Retailers Navigating Digital Transformation
Brick and mortar businesses navigating towards a digital transformation need to deploy a fraud strategy that is multi-layered and specifically accounts for card-not-present fraud.

An underpinning technology for stopping CNP fraud is machine learning. Machine learning combines data, context, and feature engineering to allow organisations to evaluate the risk of a particular digital interaction or purchase. Machine Learning, a form of artificial intelligence, allows fraud prevention solutions to "learn" on their own and continually improve results. In order to stop a card-not-present payment, there are two critical types of machine learning that, when combined, provide the best fraud prevention foundation.

Unsupervised Machine Learning
Unsupervised learning does not require outcomes, so it can learn without waiting for the completion of a three-month chargeback reporting cycle. This type of learning often relies on clustering, peer group analysis, breakpoint analysis, or a combination of these. This enables fraud prevention solutions to detect patterns and anomalies rapidly within extremely large sets of data.

Supervised Machine Learning
Supervised learning uses outcome-labelled training data sets to learn. Models include neural networks, Bayesian classifiers, regression, decision trees, or an ensemble combination. Massive amounts of data run through defined models to assess risk outcomes. thepaypers.com

Ardene's store expansion supported by connected retail technology

Sensormatic Solutions offers wide range of loss prevention options and insights to address varied needs in more than 375 fast-fashion retail locations

Looking to grow and scale internationally, Canadian fast-fashion retailer, Ardene, partnered with Sensormatic Solutions to support their loss prevention strategy. The retailer is leveraging connected devices and solutions to reduce loss, improve store operations and enhance the customer shopping experience in more than 375 of its stores, across Canada and the U.S. Through a wide range of innovative Sensormatic solutions offering real-time insights, Ardene is deploying an innovative and tailored loss prevention program to meet the unique needs of their various store locations and configurations.

"As Ardene continues to expand and open new store formats, we need adaptive options that provide effective merchandise protection and a frictionless shopper experience," said Angie Dalios, director, Loss Prevention & Security at Ardene. "With Sensormatic's broad assortment of solutions and capabilities, we are able to tailor our loss prevention program to each store layout and need, while ensuring an inviting environment throughout the entire customer journey." businesswire.com

How Hudson's Bay CEO Helena Foulkes Is Getting the Retailer to Focus
Since taking the helm at Hudson's Bay Co just over a year ago, Helena Foulkes has been busy streamlining the department store operator's business. On her watch, HBC has made big moves like shedding online flash site Gilt Groupe, selling a large stake in the company's struggling European business to a rival, shelving plans for further Saks expansion in Canada, closing the Lord & Taylor flagship in Manhattan and selling it to WeWork and most recently, announcing it would close up to 20 Saks Off Fifth stores. Instead, HBC is putting its energies into its best performing businesses-and those with most potential. "I've trying to get the organization to focus more," Foulkes tells in a recent interview at HBC headquarters in New York City.

Before Foulkes became CEO in February 2018, the retailer had grown bloated with high debt and was chasing too many markets, all the while much of the business was stagnant or declining, notably Lord & Taylor and Saks Off Fifth. The bright spot has been Saks Fifth Avenue and to a lesser extent, the Hudson's Bay chain in Canada. So Foulkes wants to apply the lessons learned at Saks, where comparable sales have been on a tear for two years now, to the other parts of the HBC business. fortune.com

Huawei CFO Sues Canada, Argues December Arrest Violated Constitution
Canada violated the constitutional rights of Huawei executive Meng Wanzhou when border officials detained and interrogated her for hours, lawyers for Meng are alleging in a lawsuit against the Canadian government.

Meng, the chief financial officer of the Chinese telecom firm Huawei, was arrested by Canadian officials in December at the request of the United States. The U.S. had sought Meng's arrest on charges of fraud, arguing Huawei had violated U.S. sanctions on Iran.

In detaining Meng, Canada became entangled in the ongoing legal battle between the U.S. and China, which have been sparring over alleged spying by the Chinese telecom company. China has detained more than a dozen Canadian citizens, possibly in retaliation for its arrest of Meng. npr.org

F.D.A. Says Canadian Company, CanaRx, Sells Unsafe Medicines to U.S. Buyers
The Food and Drug Administration on Thursday said a major Canadian drug distributor was selling unapproved and mislabeled medicines to unsuspecting Americans looking to save money on prescriptions, and warned it to stop. "Operations like CanaRx use their names to imply that patients are receiving medicines approved in Canada, when it's likely that some of those drugs are from other countries with lax standards," Dr. Scott Gottlieb, the F.D.A. commissioner, said in an interview.  nytimes.com

Canada Store Openings & Expansions
● Paramount Fine Foods Launches Aggressive Expansion - planning to open 11 stores in Canada
● North York, ON: Valentino Opens First Boutique in Canada
● Public Mobile to Launch Branded Retail Kiosks Across Canada This Spring
● Valentino Unveils 1st Canadian Flagship


Gap announces plan to close 230 stores, some in Canada

Victoria's Secret To Shut 3 Canadian Stores As Chain Reorganizes

Tom Horton's to open 1,500 China Locations

Canada Goose revenues surge more than 50%

2018 Was a Bad Year for Canadian Retail Sales; No Relief in Sight for 2019

List of International Retailers that Entered Canada in 2018

EastWest Bioscience Receives New PO's from TJX Companies Inc to Increase Canada Wide Distribution of Hemp Based Products

Ninety-six per cent of Canadians failed to spot fraud when put to the test

Toronto cafe owner suing province for $1.1M over lost cannabis license

Edmonton, AB: "Project Timber" Bust of $3.5M Lumber Theft Ring
results in 80 charges against 4 people
A year-long investigation into a commercial vehicle theft ring in Edmonton has resulted in police seizing $3.5 million in stolen property and laying dozens of charges. On Feb. 8, 2018, the Edmonton Police Service's commercial vehicle investigation detail launched Project Timber, an investigation into several suspects who were alleged to be stealing semi-tractor trailer units loaded with lumber. "It actually started with the recovery of a stolen semi with its load just west of Edmonton," said Sgt. Kerry Bates.

"Surveillance was conducted by a supporting unit for us and identified the driver and another person at that time. Our investigation that took a year grew from that event. We were aware there was loads of lumber and tractor trailers going missing and being recovered. But that was the one incident that led to the whole incident being uncovered." Bates said there were, in total, 10 incidents of tractor trailers and their loads of lumber going missing. Police say the suspects were targeting the big rigs, which were parked overnight in various industrial areas around the city. Many of the vehicles targeted were parked on the side of the street outside a lumber distribution centre north of the Yellowhead. The suspects would sell the stolen lumber to unsuspecting clients outside of Edmonton, according to police. The tractor trailers would then be left in trucking yards or other locations, according to Bates, but have since been recovered. globalnews.ca

Oakville, ON: Hamilton Police seeking suspect in $1,100 theft from Shoppers Drug Mart According to police, on Feb. 17, 2019, a female suspect went to the Shoppers Drug Mart located at 2501 Third Line in Oakville. It is alleged that the suspect stole razors and replacement toothbrush heads. The total value of the merchandise was $1,167.31. inhalton.com

Redcliff Mounties Track Down Okotoks $5,000 Burglary Suspect

Alliston, ON: Three arrested for shoplifting at Walmart, one person still at large

Halton, ON: Police are searching for three suspects who stole over $500 in merchandise from LCBO

Kingston, ON: Police searching for 2 ATM thieves who hit at Invista Centre

Barrie, ON: Teen facing 16 charges in connection with string of armed robberies

Windsor, ON: Police dealing with rash of C-Store Robberies; three in the past weekend

Sylvan Lake, AB: $3,000 worth of tools stolen from Habitat for Humanity construction site

Robberies & Burglaries

● C- Store - Barrie, ON - Armed Robbery
● C- Store - Barrie, ON - Armed Robbery
● C-Store - Berwick, N.S. - Burglary
● C-Store - Leduc, AB - Armed Robbery
● C-Store - Windsor, ON- Armed Robbery
● C- Store - Windsor, ON - Armed Robbery
● C-Store - Windsor, ON - Armed Robbery
● C-Store - Bay Roberts, N.L. - Robbery
● Fas Gas - Airdrie, AB - Armed Robbery
● Little Caesars - Etobicoke, ON, CN - Robbery/ Assault

Sensormatic Solutions Enabling Smart, Connected Shopper Engagement and Empowering Store Associates

Sensormatic, the brand synonymous with retail loss prevention, now offers innovative store performance solutions that help improve operations, optimize profitability and create memorable shopper experiences. Hear from their experts how Sensormatic's Shrink Management as a Service (SMaaS) empowers LP professionals to more strategically manage shrink with predictive analytics and shoplifting insights, and why Sensormatic's new InFuzion Tag is a gamechanger for the industry.

Quick Take 3 with The Zellman Group
 

Stuart Levine, CEO, The Zellman Group with MCs Joe LaRocca and Amber Bradley

Stuart Levine, CEO of The Zellman Group, talks about the changing landscape of civil recovery, reveals his misadventures with the GPS app Waze, and becomes the first contestant of the day to take on Amber's "Lightning Round" of hot-seat questions.

Brands Lose Up To An Estimated $50 Billion Annually From Ad Fraud
About three-quarters of U.S. fraudulent advertising traffic is "sophisticated" invalid traffic, according to data released Tuesday. Looking at IP and blacklists no longer works, said Guy Tytunovich, CHEQ founder-CEO, and a former Israeli military intelligence officer. Tytunovich called ad fraud the second-largest organized-crime scheme globally, in terms of revenue generated, including narcotics.

"The industry needs to understand that for the last 10 years, vendors have been talking about different methods for detecting fraud through probabilistic and simplistic approaches," he said. "At the end of the day, which I learned working for the defense intelligence in Israel, it's a cat-and-mouse game. These methods no longer work."

CHEQ, whose scientists continue to build out a military-grade ad-verification service, analyzed 4.1 billion ad requests made in the United States across 1.2 million websites between October 2018 and February 2019 -- up about 20% from the prior year. About 18% of the online ad traffic was fraudulent.

Ad fraud is just one element; brands are losing between $20 billion and $50 billion per year, he said. mediapost.com

Savvy crooks make card not present fraud a risk without end
Fraud against e-commerce merchants is growing faster than the rate of e-commerce sales, and Juniper Research projects that retailers will lose $130 billion to CNP fraud between now and 2023.

Why is CNP fraud growing so fast? It's no longer a matter of post-EMV migration from POS to online fraud. What we're seeing now is brazen, organized cybercriminals leveraging technology and traditional business strategies to commit more fraud faster.

Today's CNP criminals network online, and not only in the far recesses of the dark web. RSA recently reported that fraudsters are using the popular global messaging app Telegram in new ways to grow their criminal enterprises. Although they used to use the app for group chats to share knowledge and stolen data, RSA has found they're also now using Telegram channels to sell their services to other would-be criminals. The new bot feature in Telegram is also being used by fraudsters to automate sales of stolen data, provide fully outsourced fraud-as-a-service and sell subscriptions to compromised card numbers and card-testing services. paymentssource.com

Target's web sales grow more than 25% for five years in a row

Albertsons Introduces Real-Time Tracking of Ecommerce Orders

JD.Com And Google Debut Online Store

CVS builds up its executive team for ecommerce and digital health

McDonough, GA: Home Depot Loss Prevention attacked with Pepper Spray
Couple has hit HD stores 6 other locations
The pepper spray attack on the loss prevention officer at the McDonough store was recorded on surveillance video as it happened just outside the store on Jonesboro Road. On surveillance video a fast-moving suspected thief is seen turning around to pepper spray the loss prevention agent at the rear door of the store. Henry County Police said the security officer was taken to the hospital where he was treated and released after the pepper spray attack.

Investigators tell FOX 5 News he spotted the man and the woman with him in the store trying to steal power tools and batteries. "These individuals are probably expecting to be confronted. They used violence to get away so its very concerning for us as well, said Captain Joey Smith with the Henry County Police Department. Smith said the couple apparently left empty-handed after they pepper sprayed the security officer. He said this wasn't the first time the couple has been seen at the McDonough store and other Metro Atlanta Home Depot's.fox5atlanta.com

Issaquah, WA: Bellevue detectives recovered $183,000 worth of stolen rings from an Issaquah house six hours after jewelry heist at mall
The discovery happened six hours after the jewelry heist at Factoria Mall. According to investigators, Drew Creighton, 30, walked into Olsen and Son's Fine Jewelry and asked to see engagement rings last Wednesday night. After looking at rings for about 45 minutes, police say Creighton grabbed the trays of rings and ran. The employee chased him. As Creighton got in his car to get away, he dropped his health insurance card with his name and birthdate, according to police. kiro7.com

West Springfield, MA: Three charged with stealing $3K in electrical supplies
from The Home Depot in West Springfield, Police chase into Chicopee
Police say a trio from Connecticut stole thousands in electrical supplies from the Home Depot on Route 5 Sunday, and then led officers on a chase on the highway into Chicopee before finally surrendering, police said. When officers looked inside the minivan at the end of the chase, they found enough stolen electrical supplies "to wire a home or small office," police said. The total value of the stolen items was $2,944. masslive.com

 

Mecosta County, MI: Man stole $4,500 in Apple products, other devices in Walmart theft Police are looking for a man who stole about $4,500 in electronics, including Apple iPads and Apple watches, during an early morning theft at a Walmart store in Big Rapids. Mecosta County sheriff's deputies said a man entered the store at about 3:20 a.m. Tuesday, March 5 and went behind an employee counter. He pried open a locked case and cut a security cable to access electronics. mlive.com

Update: Elkton, MD: Man Found Guilty in $65K Sports Card Storage Unit Theft Case

Morgantown, WV: Police warn of criminals buying electronics with stolen identification

Eau Claire, WI: Man accused of stealing over $1,000 in merchandise in multiple thefts
 

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Featured Job Spotlights

	Area Loss Prevention Manager - Seattle, Portland or Salt Lake City Seattle WA, Portland OR, Salt Lake City UT Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores...
	District Loss Prevention Manager Eastern PA/NJ The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...
	Field Manager, Asset Protection (Northeast & Midwest) New York, NY| Poughkeepsie, NY | Parsippany, NJ Recruiting a Field Manager, Asset Protection to support our Northeast & Midwest HD Supply Construction & Industrial locations. This role will be based in the Greater New York area...
	Asset Protection Officer Chicago, IL We're looking for dynamic individuals as an Asset Protection Associate, who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets. The individual we seek should be able to multi-task, have outstanding communication skills, and exhibit a high level of compassion and understanding...
	Loss Prevention Analyst Richmond, VA Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization's asset protection and profit improvement initiatives...
	Regional Safety and LP Specialist Miami, FL The Safety and Loss Prevention Specialist is a subject matter expert responsible for partnering with both our corporate stores and franchise store operations to improve the safety and training processes. This includes reducing motor vehicle accidents, reducing work-related injuries, and ensuring OSHA / DOT compliance through the implementation of corporate or franchisee plans in accordance with local, state, and federal rules and regulations...

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