Retail Theft and Violence on the Rise:
What the 2025 NRF Report Reveals and How Accountability Can Turn the
Tide

By Rhett Asher, SVP Partnership
Development, ALTO
Retail theft and violence continue to rise at alarming levels,
threatening not only merchandise and profits but also employee safety
and community well-being. The
National Retail Federation
(NRF) and the
Loss Prevention Research Council (LPRC)’s latest study,
The Impact of Retail Theft & Violence 2025, paints a
sobering picture:
-
Shoplifting
incidents increased 18% year-over-year
-
Threats or acts
of violence during theft events rose 17%
-
Two-thirds (67%)
of retailers reported transnational organized retail crime (ORC)
involvement
These trends confirm what ALTO teams observe daily in retail
environments across the U.S.: Criminals are more organized, violent,
and technologically sophisticated than ever before.
Rising Threats and Expanding Criminal Networks
According to NRF and LPRC researchers, ORC is no longer limited to
in-store theft. Retailers are now facing phone scams (70%), digital
and ecommerce fraud (55%), and cargo and supply chain theft (50%)
driven by organized groups.
At the same time, repeat-offender theft increased for more than half of
surveyed retailers. The scope of violence is widening as well: nearly
three-quarters (73%) of retailers reported that shoplifters are
exhibiting higher levels of aggression and violence compared to a
year ago.
The consequences extend far beyond shrink. The NRF report highlights
that violence-related thefts have forced 91% of retailers to
increase employee safety training and 35% to address labor challenges
tied to workplace fear and turnover.
Barriers to Prosecution and Accountability
Despite rising crime rates, 64% of retailers reported fewer than half
of theft incidents to law enforcement, citing lack of response,
low dollar thresholds, and limited prosecutorial engagement
as top barriers.
These findings underscore the accountability gap ALTO is designed to
close. Without consistent follow-through, from documentation to legal
outcome, organized retail theft continues unchecked, emboldening repeat
offenders.
How to Turn Data into Action
From my experience across the retail industry, I’ve learned that data
is only powerful when it leads to accountability. When retailers,
law enforcement, and prosecutors work together, incidents don’t just get
recorded, they lead to real outcomes.
At ALTO, our
integrated model of field engagement, evidence management, and legal
advocacy helps businesses transform information into action by:
-
Improving
incident documentation and evidence quality to strengthen
prosecutorial success
-
Coordinating
directly with law enforcement task forces and district attorneys
to move cases forward
-
Leveraging
legislative updates, such as Texas SB 1300, which
increases penalties for organized theft
-
Promoting
accountability as a proven deterrent to repeat offenses
This collaborative approach reflects what the NRF emphasizes in its
“Next Steps”: the need for multi-level coordination among
retailers, policymakers, and community partners to deter crime,
restore public confidence, and make stores safer for everyone.
Building Safer Stores and Stronger Communities
Across the country, businesses are investing in cameras, lighting, and
in-store deterrence measures to protect their teams and customers. Yet
technology alone cannot solve what has become both a social and legal
challenge. The most sustainable progress comes when prevention, data,
and accountability work hand in hand.

At ALTO, we
see the impact of partnership every day. When incidents are accurately
documented, shared, and pursued through the right legal channels, repeat
offenses decline, employee confidence grows, and communities begin to
feel safer.
The reality is clear: retail theft and violence are not store problems.
They are community challenges that require collaboration across
retailers, law enforcement, and local leaders.
Together with our partners, ALTO is helping turn shared
responsibility into lasting change; creating safer stores and stronger
communities.
The U.S. Crime Surge
The Retail Impact
Prop 36 Helping the ORC Fight in
California?
Bakersfield police report success in combating organized retail theft
The Bakersfield Police Department (BPD) announced significant
progress in its efforts to combat organized retail theft (ORT) in
the community.
During the reporting period between July 1 and Sept. 30, 2025, 766
assets valued at more than $15,528 were recovered, and 103 ORT arrests
were made. Of those arrested, 39 individuals were eligible under
Proposition 36, representing 38% of the arrests.
Proposition 36, passed in 2024,
allows for felony charges for thefts involving property valued at $950
or less if the individual has two or more prior theft-related
convictions. Since its inception in 2023, BPD's ORT unit has partnered
with local retail locations to address these crimes, which affect
consumers, employees, local communities, business owners, and
shareholders, and pose a significant drain on targeted industries and
the economy.
BPD Sergeant Chad Garrett highlighted the impact of enhanced
partnerships with retailers. "With the assistance of BPD’s Community
Relations Unit, we have expanded retailer participation in monthly
retail theft meetings," Garrett said. "These enhanced partnerships have
had a measurable impact on addressing organized retail crime through
strengthened communication and collaboration with store management and
loss prevention teams. We have been able to identify offenders more
effectively, resulting in an increase in arrests."
Garrett added, "As a direct outcome of these
efforts, the number of reported offenses has begun to decline,
reflecting both the deterrent effect of our enforcement strategies and
the proactive measures implemented by our retail partners."
The ORT investigative unit is dedicated to working with retailers on
criminal investigations of retail theft rings to disrupt operations,
recover stolen property, and arrest those responsible. The unit is
funded by the Public Safety & Vital Services Measure (PSVS), also known
as Measure N. In 2023, BPD was awarded a $6.2 million grant from the
state to secure equipment and provide training to reduce the rising
trend of organized retail theft.
bakersfieldnow.com
NY Leaders Tout Crime Declines, Hope
to Prevent Troop Deployment
Mamdani, Hochul prep for possibility of troops, funding cuts if Trump
moves on NYC
Mayor-elect
Zohran Mamdani and Gov. Hochul met Thursday to prepare for the
possibility President Trump could take punitive actions against New York
City after Mamdani is sworn in seven weeks from now.
For months, Trump threatened to cut federal funding for New York and
boost ICE’s presence or deploy the National Guard in the city in the
event that Mamdani, a democratic socialist, was elected mayor. Trump
routinely called Mamdani a “communist” whose left-wing agenda would put
New York at risk.
“I’m not going to send a lot of money to New York,” Trump said in
mid-October at the White House. “We’re not going to ruin one of our
great cities, because we’ll make that great. We will clean up the crime
in about 30 days.”
“It took 12 days to do Washington, DC, so New York is bigger, and
Chicago, we’ve already made a lot of progress despite fighting from
the government. All of these cities, we want to clean them up,” he
added.
“Both agreed that New York is safe and that a federal surge would not
improve public safety, especially given continued declines in crime
and the governor’s investments in subway safety. State officials
provided an update on ongoing preparedness efforts should the federal
government target New York, and the mayor-elect’s team will formally
join these coordinated efforts.”
nydailynews.com
APD Targets Retail Theft: 60+ Charged, Town Square Park Cameras
Activated
Podcast: Understanding Crime Data, This West Virginia Morning
Supply Chain Security Summit Recap
ISCPO Canada Supply Chain Security Summit a Resounding Success!
November
13, 2025 – The 2025
ISCPO Canada
Supply Chain Security Summit concluded with remarkable success on
Wednesday, November 12, 2025, at the Peel Regional Police Association
Hall in Mississauga, ON. The event brought together industry leaders for
a full day of presentations and networking focused on critical issues in
supply chain security.
Key Speakers and Insights
Attendees benefited from a stellar lineup of speakers who provided
essential insights into the evolving landscape of supply chain risk
management:
-
Alan Arcand,
Chief Economist for the Canadian Manufacturers & Exporters (CME),
delivered the keynote presentation, offering an outlook on
The Canadian Supply Chain Economy – Outlook & Tariff Impacts.
-
Dan Kerr of
Equite Association shared crucial data on Cargo Theft in
Canada – Trends, Methods & Stats.
-
Attendees gained
risk management strategies from Scott Cober & Brad Cox of
BFL Canada on Transportation & Cargo Insurance.
-
James Kendall
from Purolator presented a valuable case study on Coordinated
Cargo Thefts – Operational Lessons Learned.
-
Heather Fry
of Truckers Against Trafficking (TAT) led a vital discussion on
Combating Human Trafficking in Transportation.
-
The summit
concluded with a look into the future as Jeff Houle from
Hubble Network (Smartpin) discussed Emerging Next-Gen Tech-IoT
Bluetooth to Space (Satellite) for Asset Protection.
Todd Moore, ISCPO Canada Board Director, called the event a
success, stating: “The ISCPO Security Summit has been an exceptional
platform for professionals to collaborate and share knowledge on the
unique security challenges in this vital region. The connections made
will be instrumental in strengthening the global supply chain security
community.”
Read the full recap here

Unsung Heroes of the Holidays?
Retail LP: The Unsung Heroes of the Busy Shopping Season
By
the D&D Daily staff
As retailers prepare for another record-breaking holiday surge, one
group quietly shoulders a disproportionate share of the pressure:
loss prevention. While most customers never notice them, LP teams
are among the most critical — and often most overlooked — drivers of a
smooth, safe, profitable peak season.
The holidays bring heavier foot traffic, expanded hours, seasonal
staffing, and heightened operational complexity. For LP
professionals, that means a nonstop balancing act: protecting people,
safeguarding merchandise, supporting store teams, and helping keep the
business running at full speed. It’s work that rarely makes headlines,
yet the impact is unmistakable.
LP teams serve as real-time problem solvers during the busiest weeks of
the year. They help ensure that store teams have what they need to
focus on customers by managing everything from access control and safety
checks to incident response and exception reporting. When unexpected
situations arise — equipment failures, suspicious behavior, parking-lot
hazards, crowding issues — LP is often the first to respond and the last
to leave.
They also play a vital role in supporting seasonal employees.
With many new hires joining for only a few weeks, LP professionals help
train them on safety basics, de-escalation, shrink awareness, and how to
recognize and report concerns. That frontline guidance strengthens the
entire operation at a time when retailers can’t afford disruptions.
On the digital and data side, LP teams help protect retailers as
online orders, curbside pickups, and same-day fulfillment spike.
Fraud prevention, order verification, and inventory accuracy become
exponentially more challenging during the holidays, and LP’s
collaboration with e-commerce, operations, and IT is key to keeping
those systems resilient.
Most importantly, LP enhances customer and associate safety.
Holiday crowds add complexity to everyday risks — slips, trips, medical
emergencies, theft attempts, and parking-lot activity all increase. LP’s
presence and preparedness help ensure stores remain welcoming, orderly,
and safe for millions of shoppers.
The holiday season may be known for long hours and fast pace, but
it’s also when LP’s expertise shines brightest. These teams work
behind the scenes, often without recognition, to keep stores safe,
operations smooth, and shrink under control. In a season built on peak
performance, LP professionals are the quiet heroes helping retailers
deliver.
Can AI Tools Boost Store Foot Traffic?
Will Walmart’s AI Tools Spur In-Store Shopping?
Noting that in-store shoppers already using an app spend 25% more on
trips, Walmart is hoping to increase that figure with the roll out
of six AI-enabled shopping tools.
The tools now available via Walmart’s app include:
In-Store Savings tool: Allows in-store shoppers to “find savings
in a single tap,” including Black Friday deals, rollbacks, and clearance
items. Walmart said in a press release, “Customers can even filter items
by category (for example, TVs on and easily compare prices, all on one
screen.”
Enhanced search and navigation: Customers in stores “can now
search for items just as they would if they were online shopping,”
including viewing in-stock availability. The app then shows the item’s
location in the store.
Wish list integration: Customers, through the app, can create,
save, and shop wish lists that, with a tap, are automatically sorted by
aisle for a seamless in-store experience. Walmart said, “With a tap,
their list is sorted by aisle, turning the trip into a quick, easy, and
joyfully organized shopping experience.”
retailwire.com
Industry Response to Government
Reopening
NRF Praises Deal to Reopen Federal Government
The National Retail Federation today issued the following statement from
President and CEO Matthew Shay following the announcement Congress has
approved a measure to reopen the federal government. Following President
Donald Trump’s signature, the deal will provide funding for government
operations through Jan. 30.
“We support and encourage congressional efforts to successfully pass a
measure to fund and reopen the federal government. Getting furloughed
federal employees back to work and reinstating government services to
millions of families across the country are crucial steps to
restoring consumer confidence and spurring economic growth.
“With essential functions restored, the nation can now move forward,
and Congress must sustain this spirit of cooperation to further address
the broader challenges facing the constituents they represent.”
NRF sent a key vote letter to the
House and
Senate in support of H.R. 5371, the Continuing Appropriations and
Extension Act, 2026.
nrf.com
'Red Cup Rebellion'
Starbucks workers strike at some stores nationwide in 'Red Cup
rebellion,' union says
More than 1,000 workers are set to
go on strike in dozens of cities.
Starbucks baristas are set to walk off the job in dozens of U.S.
cities on Thursday, aiming to galvanize public support and pressure
the company on “Red Cup Day,” the coffee giant's annual holiday
promotion.
More than 1,000 Starbucks workers will go on strike at about 65
stores scattered across states as far-flung as California, Texas and
Pennsylvania, Starbucks Workers United (SWU), the union representing the
workers, told ABC News in a statement.
Union members say Starbucks has failed to make new proposals on key
issues like staffing levels and pay since the labor group rejected a
company offer in April. The workers also seek to resolve hundreds of
allegations over illegal labor practices, including claims of
retaliation targeting union members.
abcnews.go.com
The Top 10 U.S. States by Weather-related Fatalities
A penny short: US mints final 1-cent coins after over 230 years in
circulation