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 10/22/26

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Bigger threats. Tighter budgets. Who's in your corner?

Retail crime is getting more sophisticated, with shrinking budgets and growing expectations.

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The U.S. Crime Surge
The Retail Impact


Federal ORC Bill Hits a Wall in D.C.
CORCA Looks Stalled in Congress amid Growing Surveillance Concerns

As CORCA’s prospects in Congress grow uncertain, concerns are mounting about the bill’s potential to expand federal surveillance powers.

A few months ago, the Combating Organized Retail Crime Act (CORCA) looked to have nearly unstoppable political momentum in Congress. Proponents promised CORCA would “protect American businesses, safeguard our frontline workers, and ultimately, help protect every American.”

It passed the House in May, with broad bipartisan support and backing from the powerful retail lobby. Its prospects in the Senate looked promising as well, especially once it was added as a possible amendment to the fiscal year 2027 National Defense Authorization Act (NDAA)—legislation typically described as “must pass.” But that bill still hasn’t passed, leaving CORCA’s future uncertain.

And as that process drags on, recognition of the downsides and potential harms of the legislation—which, as written, greatly expands the federal government’s power to surveil people in the United States in the name of protecting them—is growing.

Congress punted on the NDAA until after the midterms, leaving the bill, along with a lot of other urgent unfinished business, for a post-election lame-duck session. Whatever comes out of that session will likely be affected not only by the November results but also by increasing public outrage over the sort of automated surveillance CORCA has the potential to expand.

Now, with some wondering whether defeated members of Congress will even show up for lame-duck votes (and given that Democratic support for the bill had already declined prior to its May passage), there’s some reason to be hopeful CORCA will not, as currently drafted, become law—though the fight is far from finished.

Confronted with these objections to CORCA, the National Retail Federation, which is heavily lobbying for the bill, says that Congress can fix the legislation after it passes—though with the likelihood of divided government next year, the prospect of revisiting the legislation remains uncertain.  vera.org


Balancing Theft Prevention and Employee Safety
When Theft Prevention Creates New Risks for Retail Workers


How retailers can balance effective security measures with the growing challenge of customer confrontations.

By the D&D Daily staff


Retailers have invested heavily in protecting merchandise through locked display cases, electronic security systems, controlled access and other theft prevention measures. But an emerging challenge for loss prevention teams is understanding how those same security strategies can affect customer behavior and employee safety.

A 2025 retail safety survey from security technology company Verkada found that 56% of U.S. adults agreed that physical theft prevention measures frustrate shoppers. Meanwhile, 74% said store employees are slow to respond when customers need secured merchandise unlocked.

For retailers, that frustration creates a potential security concern that extends beyond merchandise protection.

The survey also found that retail workers attributed 54% of verbal threats to angry customers, while another 12% occurred when employees approached suspected shoplifters. Although these findings don't establish that security measures directly cause workplace violence, they highlight the importance of considering how loss prevention practices influence frontline interactions.

The challenge is finding ways to protect merchandise without creating unnecessary friction that could escalate into confrontation.

Technology may offer part of the solution. Faster employee notifications, improved access controls and better communication between store associates and security personnel can help retailers maintain theft deterrence while reducing customer wait times.

Store design also plays an important role. Clear sightlines, strategically positioned merchandise and thoughtful placement of secured products can help discourage theft without requiring employees to intervene unnecessarily.

The National Retail Federation's 2026 Impact of Retail Theft & Violence report found that retailers are increasingly investing in management training, employee training and risk-intelligence technologies to strengthen workplace violence prevention.

For asset protection leaders, the opportunity is to evaluate security investments against multiple performance indicators rather than shrink reduction alone.

How frequently do customers require employee assistance? How quickly are associates responding? Are certain security procedures associated with repeated confrontations? And are employees equipped to disengage safely when situations escalate?

An effective loss prevention strategy should do more than make merchandise harder to steal. It should also make stores safer and easier to navigate for employees and legitimate customers alike.


Global Efforts to Fight Retail Crime
New Zealand: Retail theft charges hit record high, more than tripling in four years
The number of people facing charges for retail crime has reached a record high. Latest Ministry of Justice data shows finalised charges for theft from retail premises reached 21,185 for the year to June - more than three times as many as four years earlier.

Convictions reached 17,941 – also more than three times as many as four years earlier. Theft-related charges made up 17% of all charges, up 5% four years earlier.

Police Retail Investigation Support Unit Manager Matt Tierney said police had been focusing strongly on retail crime in recent years, including establishing specific retail focus teams across districts, beat teams and a National Support Unit.

“It’s this work that would likely account for the increase in charges as Police work hard to hold offenders to account.”

Retail NZ Chief Executive Carolyn Young said retailers were still seeing a high level of violence, but retail crime had changed a lot since 2021, with the number of ramraids and swarm raids falling. She said “anywhere between 10% and 30% is the reduction in retail crime that we’ve seen from stores” over the past year.

Young said retail crime was becoming less common due to the combined efforts of Police and retailers, with the focus on repeat offenders making a big difference. newstalkzb.co.nz


Cargo Theft Isn't Falling Anytime Soon
Cargo theft has entered ‘new normal,’ executive says

Industry experts call for stronger security and a federal response

Cargo theft has changed dramatically since 2020, becoming more international, sophisticated and difficult to counter.

Scott Cornell, executive vice president and crime and theft specialist for SPG Cargo & Logistics, discussed that threat and what the industry is doing to combat it during a panel discussion at American Trucking Associations’ 2026 Management Conference & Exhibition on Oct. 20.

Cornell also led a discussion about industry defenses and federal policy with ATA representatives Henry Hanscom, chief advocacy and public affairs officer, and Alex Rosen, senior vice president of legislative affairs.

Cornell, who also serves as chairman of the Transported Asset Protection Association, warned that companies should not expect theft levels to return to what they once considered normal.

“You are in the new normal,” he said, describing criminal networks that operate across borders and treat cargo theft as a sustained business. He argued that the threat now includes both physical theft and fraud designed to deceive businesses into handing over freight. ttnews.com


Mayor's budget offers boost to violence intervention with Chicago shootings down
Mayor Brandon Johnson is asking aldermen to ramp up spending on community violence intervention and launch a new office aimed at decreasing gun violence, part of an effort he says will help Chicago’s sharp decrease in violence continue.

In the Know: Website allows anyone to explore crime data

Newsom announces initiative at Corcoran to support rehabilitation and reentry
 



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Human Oversight Still Key In AI Workplace Safety
AI Adoption Accelerating in Workplace Safety

"While many safety professionals are using AI to support better decision-making and address real-world EHS challenges, human oversight remains essential,” says Monique Parker, CEO of ASSP.

A majority of companies, 86%, are exploring or implementing an AI-EHS strategies, according a new report, Trust, Ethics and Governance: How Safety Leaders Are Thinking About and Using AI, from American Society of Safety Professionals (ASSP). Those who chose the exploratory status mean that they are researching the technology or piloting programs.

For 66% of those companies AI-EHS journey began within just the past two years. Currently, companies are using the technology in the following way:

  • Report development

  • Tailored education and training

  • Incident analysis and pattern recognition

  • Resource optimizationPredictive analytics and resource management

  • Automated compliance

  • Real-time monitoring and alerts.

Additionally, the survey identified practical barriers to AI adoption at every stage of the AI-EHS journey. More than half to three-quarters of respondents identified experiencing the following barriers:

  • Low or nascent resource investment (74%)

  • Data quality (62%)

  • Lack of ownership, champions or organizational priority (59%)

  • Mistrust, discomfort or lack of confidence (55%)

  • Concerns about data privacy, security or bias (55%)

Other key findings included that culture or perceptions of AI’s importance to EHS, reduced ethical concerns and data quality are strong predictors of AI adoption; data quality remains a challenge throughout the AI-EHS journey; and training is associated with stronger AI-EHS knowledge and confidence. ehstoday.com


Holiday Shopping Sales Drop Coming?
Shoppers expect less for more this holiday season. Will sales decline?

Some of the latest projections suggest spending could drop, but even those that predict growth recognize consumers are pressured.

While early holiday forecasts indicated sales would rise, more recent research is telling a different story. Two holiday forecasts released this month suggest consumer spending for the season may decline, with budgets being stretched between a desire to celebrate and the pressures of the U.S. economy.

Fourth-quarter holiday spend is expected to range from a 1% decline year over year to a 2.5% increase, according to Circana data. Separately, Simon-Kucher is projecting a 5.5% year-over-year decline in spend for the holiday period, marking a budget average of $1,018, according to a study of 1,500 U.S. adult consumers. retaildive.com


Best Retail Workplace?
Wegmans named America's best retail workplace for 11th straight year
For the 11th consecutive year, Wegmans has topped Fortune magazine’s list of the best workplaces in retail.

The ranking is based on survey responses from more than 76,000 employees at retail companies certified by Great Place To Work.

Earlier this year, Wegmans ranked fifth on Fortune’s 100 Best Companies to Work For list for 2026, compiled in partnership with Great Place To Work. democratandchronicle.com

   RELATED: Sheetz is the 3rd best retail workplace in the nation, Fortune says


Why NRF Matters for Latin American Retail
Every January, the Javits Center in New York becomes the place where the retail industry shows what it will be doing next. For Latin American retailers, NRF's Retail's Big Show is no longer a distant event reserved for global giants. It is a practical, working opportunity to compare how the region operates against the best practices of the world's most demanding markets.

Barnes & Noble Opens New Calif. Store, One of 60 Targeted as 2026 Ends

Target touts holiday bargains as consumers stress out about their finances
 



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Retail Cybersecurity Incident Fallout
(Update) Ahold Delhaize Provides Update on Cybersecurity Incident

Grocery retailer says it currently has no evidence that any sensitive customer, associate or partner data was taken

Ahold Delhaize has provided an update about the cybersecurity issue that was previously disclosed on Monday, Oct. 12.

The Zaandam, Netherlands-based grocery conglomerate said that when it detected suspicious activity in its IT infrastructure, it immediately acted by engaging cybersecurity experts to investigate. The investigation confirmed that the suspicious activity resulted from “the malicious actions of others.”

“Protecting our infrastructure in the best interest of our customers, associates and partners is a top priority,” the company noted.

As a result, Ahold Delhaize proactively took certain systems offline, including its brands’ websites, apps and services, as a precautionary measure to protect them. This included its U.S. grocery banners Food Lion, The Giant Co., Giant Food, Hannaford and Stop & Shop. Most of its brands across Europe were also affected. While websites and apps were down, Ahold Delhaize brands’ physical stores remained open to serve customers.

The multinational retailer also notified the Dutch National Cyber Security Centre (NCSC) within 24 hours of discovering the malicious activity and continues to provide updates to the NCSC, law enforcement and other relevant regulatory authorities. Additionally, Ahold Delhaize filed a formal police report on Oct. 19 with the Dutch police.

“As the investigation is ongoing, we are not sharing further details that could compromise security measures or interfere with our response efforts. ... [W]e have no evidence at this moment that suggests that any sensitive customer, associate or partner data was taken,” the company said. progressivegrocer.com

   RELATED: The Giant Co. website, app are back online following cybersecurity incident

 




 



AI Security Hiring Surge
AI security hiring focuses on red-teaming, SOC orchestration and governance

Roles mitigating AI deepfakes and overseeing post-quantum encryption rollouts are on the horizon, according to the SANS Institute.

Businesses are seeking hundreds of AI security specialists to protect their models, agents and other applications, according to new data from the SANS Institute.

The security training company’s new tracker lists open roles ranging from AI governance to AI orchestration in security operations centers (SOCs), reflecting the wide range of challenges and opportunities emerging from AI adoption.

SANS’ new report about its tracker also shows paths from traditional cybersecurity careers into AI security specialties.

There are more than 850 open jobs for AI and machine learning security engineers, with a median salary of $140,000, according to the tracker. These roles are critically important, SANS said, given the data showing an increasing tide of cyberattacks targeting AI applications and an increasing share of employees using AI, including in unapproved ways. Amazon, Mastercard, PepsiCo and SpaceX were among the employers seeking AI and ML security workers.

Nearly 100 postings sought AI red-team specialists, reflecting the recent growth in reports of vulnerabilities in AI tools, including prompt-injection flaws that can bypass the tools’ guardrails. Internet infrastructure firm Cloudflare and electric-vehicle manufacturer Lucid Motors were among the companies advertising for red-team roles, which promised a median salary of $124,000. AI red-teamer job postings rose 13% in mid-September from the prior week. cybersecuritydive.com


Invite-Based Cyberattack
Quarantined, but still on your calendar: The explosion of invite-based attacks
There has been a sharp escalation in attacks that use malicious calendar invites to reach targets, email security providers Check Point and Sublime Security have warned.

Sublime recorded a 1,216% month-over-month increase in August 2026, and the first half of September alone surpassed the whole of August by 1,426%.

Check Point’s numbers tell a similar story: the volume of these emails grew from a few thousand a month in April to more than 118,000 in September, and to more than 740,000 in just the first two weeks of October.

Check Point has identified several large-scale phishing campaigns that use fake meeting invites to steal Microsoft account credentials.

Some of these emails arrive with an .ics file – a universal calendar file format – as an attachment. “The file is valid calendar data, so the attack abuses calendar features and user trust without exploiting a software vulnerability,” Check Point explained.

Others carry, in addition to the .ics attachment, links in the email body that lead to a credential-harvesting page. The goal of both is to trick users into entering their account credentials into a spoofed Microsoft sign-in page. helpnetsecurity.com
 

Ransomware groups expand targeting of Palo Alto Networks vulnerability


 




Counterfeits Surge During Holiday Shopping Season
Holiday Shopping Season Brings Renewed Focus on Counterfeit Products Online

As holiday shopping accelerates, consumers and retailers face growing challenges identifying counterfeit merchandise across online marketplaces and social media platforms.

By the D&D Daily staff


With the holiday shopping season approaching, counterfeit products remain a significant concern for retailers, brands and consumers navigating an increasingly complex online shopping environment.

Counterfeiters frequently exploit the surge in holiday spending by promoting imitation products through online marketplaces, social media advertisements and websites designed to resemble legitimate retailers. Popular categories include electronics, apparel, footwear, cosmetics, toys and luxury accessories.

While unusually low prices can be an obvious warning sign, counterfeit sellers have become increasingly sophisticated in how they present their merchandise. Professional-looking product photographs, convincing packaging and fabricated customer reviews can make fraudulent listings difficult to distinguish from legitimate offers.

One of the biggest challenges for shoppers is understanding who is actually selling a product. Even on established e-commerce platforms, merchandise may be offered by independent third-party sellers rather than the retailer or brand itself.

Consumers can reduce their exposure by checking seller identities, examining return policies and verifying that websites use legitimate domain names. Purchasing directly from manufacturers or authorized retailers can provide additional protection.

Holiday shoppers should also be cautious about advertisements promoting limited-time discounts or unusually scarce inventory. These tactics can create urgency and discourage consumers from thoroughly evaluating a seller before completing a purchase.

For retailers and loss prevention professionals, counterfeit merchandise presents challenges extending beyond lost sales. Fraudulent products can damage brand reputations, create consumer safety concerns and complicate returns and customer service operations.

Retailers can strengthen their defenses through marketplace monitoring, coordinated brand protection efforts and improved systems for identifying suspicious listings and unauthorized sellers.

As online shopping continues to expand, educating consumers about counterfeit warning signs remains an important component of protecting both customers and legitimate retail businesses.

The bottom line: During the holiday rush, a convincing online listing does not necessarily mean a product — or its seller — is legitimate.


How AI Agents Bring Shoppers In
AI Agents Bring Shoppers, but Merchants Must Close the Sale

Merchants are treating agentic commerce as another sales channel that has to work with their existing checkout infrastructure.

Artificial intelligence shopping agents are creating a new kind of customer at the merchant’s front door: software that may know what a consumer wants, yet arrives without many of the signals merchants have learned to trust.

Pavan HS, senior director of product, agentic commerce at Visa, told PYMNTS that merchants are approaching AI agents as another route to a sale, with the same requirements surrounding payments, fraud, loyalty, returns and customer service that apply elsewhere.

“At the end of the day, for merchants, agentic commerce is just another sales channel,” he told PYMNTS. “The two things that they care about is being trustworthy and making it convenient for their consumers.”

The channel is one that takes shape well before checkout. A consumer planning a winter trip to Norway, for example, might ask Gemini, Google’s AI assistant, to help find a jacket. The merchant then has to supply enough structured product information for the agent to connect “Norway in winter” with the attributes of a suitable coat. Different agents can retrieve that information through different protocols or through web crawling, leaving merchants to decide where and how they want their catalogs exposed.

“Some merchants might choose to sell on other AI platforms, and some merchants might choose to build their own chatbot,” the Visa executive said. “There are pros and cons associated with each of these approaches.” pymnts.com


Amazon seeks 8,000 metro Detroit workers for holidays

Amazon hiring more than 6,000 workers in Greater Houston for holiday season

Amazon To Hire 4,500 Seasonal Workers In Connecticut


 


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Dawsonville, GA: Sunglasses worth $5K stolen from North Georgia outlet mall
Dawson County sheriff’s investigators are seeking help identifying a man accused of stealing about $5,000 worth of sunglasses from the Sunglass Hut at North Georgia Outlet Mall.  fox5atlanta.com


Rohnert Park – Cotati, CA: Retail Theft Investigation Recovers Appliances
Rohnert Park detectives recovered suspected stolen Dyson vacuum cleaners, KitchenAid appliances, and Ninja espresso machines from a Vallejo home during an investigation of suspected organized retail theft, authorities said. On Tuesday, investigators searched the residence of Allen Cabanban Bais in Vallejo. Bais was identified by Rohnert Park police, Sonoma County District Attorney’s Office, and Target’s Organized Retail Crime investigators, the department said.  patch.com


Pasadena, TX: Burglar cuts hole in Pasadena game store roof. What he targeted was worth thousands
A burglar cut a hole in the roof of a Pasadena game store and stole thousands of dollars in merchandise, including valuable Pokémon cards, store managers said. The break-in happened at about 1 a.m. Tuesday at Movies and Games Galore on Red Bluff Road, while managers Ruben Aranda and Angel Lozano were asleep, according to the managers. Lozano said the burglar used a rope to lower himself into the store, describing the entry as something out of the movie “Mission: Impossible.” Security footage shows the burglar approaching a glass display case containing valuable Pokémon cards. The suspect then tips over the case, shattering the glass and allowing him to take the merchandise. The managers estimated the stolen Pokémon cards were worth between $8,000 and $10,000. They said the theft happened in about two minutes. Aranda said some collectors display high-value cards as accessories, including wearing them on chains.  khou.com


Brooklyn, NY: Marshalls Hit for $1,559 in Merchandise, Police Hunt Pair Who Fled on Foot
 



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Shootings & Deaths


Humble, TX: Suspect dead after being shot by Police outside Academy store
A man accused of theft is dead after being shot by officers in the parking lot of an Academy store in Humble, according to police. The Humble Police Department said the Montgomery County Sheriff's Office notified it that a theft suspect was entering the city limits on Wednesday afternoon. Two Humble PD officers found a vehicle matching the suspect's vehicle description and "made contact with the suspect," Humble Chief of Police Kris Battenfield said. Battenfield said that's when the shooting happened, and that the suspect was struck by gunfire. He added that the suspect was rushed to the hospital, where he was pronounced dead.
Humble PD said no officers were harmed.  abc13.com


Cleveland, OH: Update: 2 indicted in fatal shooting of Cleveland AutoZone employee, Lakewood gas station robbery
Two people have been indicted by a Cuyahoga County grand jury on murder charges in the fatal shooting of a 61-year-old Cleveland AutoZone employee who prosecutors say intervened to protect his teenage coworker during an armed robbery. According to a release from the Cuyahoga County Prosecutor's Office, Tralaun Barlow, 31, and Aniya Fantroy, 22, were indicted Wednesday in connection with the Oct. 11 killing of Adam Caraballo at the AutoZone store on Puritas Avenue near West 149th Street. Prosecutors also accuse the pair of robbing a Speedway gas station in Lakewood earlier that day. Barlow and Fantroy were arrested later that evening after investigators used license plate reader technology and surveillance footage to connect them to the incidents.  wkyc.com
 



Robberies, Incidents & Thefts


Montreal, Canada: Man arrested in connection with death threats, firearm at Fairview Pointe Claire mall; Interpol involved
A man from Longueuil was arrested Wednesday at Fairview Pointe Claire mall in connection with an investigation involving death threats and a firearm. Longueuil police (SPAL) were called to the scene around 11 a.m. to assist the International Criminal Police Organization (Interpol) in locating a suspect. Montreal police (SPVM) were also deployed to the scene. Investigators are interviewing the suspect to determine the circumstances surrounding the reported statements and assess the nature and seriousness of the threats, the SPAL told CTV News. Police set up a perimeter in the area to allow officers to search a vehicle believed to be connected to the incident.   ctvnews.ca


Baltimore, MD: Man indicted in cellphone store armed robbery
A Baltimore man has been indicted in connection with the armed robbery of a cellphone store, the U.S. Attorney’s Office for Maryland announced Wednesday. A federal grand jury charged Keith Lewis, 28, with the following counts: One count of interference with commerce by threats or violence One count of possession of a firearm and ammunition by a prohibited person One count of using, carrying, and brandishing a firearm during and in relation to a crime of violence in connection with the armed robbery Lewis is prohibited from possessing a firearm or ammunition due to prior convictions. According to the indictment and public docket filings, on July 10, 2026, Lewis committed an armed robbery of a prepaid wireless service store in east Baltimore. During the robbery, Lewis pointed a gun at two employees and stole several thousand dollars’ worth of merchandise. BPD officers later arrested Lewis and recovered a semiautomatic pistol that was already reported stolen. The pistol was loaded with seven rounds of ammunition. Officers also recovered some of the merchandise stolen from the wireless store.  foxbaltimore.com


Shreveport, LA: Treveon Jackson sentenced to 200 years in prison for armed robbery

San Leandro, CA: Suspect arrested for CVS robbery, assault of store worker


 


 

• C-Store – Portland, OR – Armed Robbery
• C-Store – Southbridge, MA - Armed Robbery
• C-Store – Laurel, MD - Armed Robbery
• C-Store – Honolulu, HI -Robbery
• C-Store – Washington, DC – Armed Robbery
• C-Store – Rome, GA – Robbery
• Cellphone – Baltimore, MD – Armed Robbery
• Clothing - Brooklyn, NY – Robbery
• Collectables – Pasadena, TX - Burglary
• Dollar – Old Lycoming Township, PA – Robbery
• Dollar - Yuba City, CA - Robbery
• Eyewear – Dawsonville, GA – Robbery
• Grocery – West Seattle, WA – Armed Robbery
• Jewelry – Tacoma, WA – Robbery
• Jewelry – Westland, MI – Robbery
• Mall – Haverstraw, NY – Armed Robbery
• Pharmacy – Fredericksburg, VA – Robbery
• Pharmacy - San Leandro, CA:- Robbery
• Restaurant – Bakersfield, CA – Armed Robbery
• Restaurant – Norfolk, VA – Burglary
• Target – Monroe, NY – Burglary
• Walmart – Clarion, PA – Robbery
• Walmart – Cornelius, OR – Robbery    
 

Daily Totals:
• 19 robberies
• 3 burglaries
• 0 shootings
• 0 killed



Click map to enlarge


 


 

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Retail Has Never Seen a Permanent Best Practice


Today's breakthrough eventually becomes tomorrow's baseline. Criminal behavior changes. Store formats change. Customer expectations change. Technology changes. That's why “we figured it out” might be the most dangerous sentence in retail. Celebrate the win, absolutely. Just don't laminate it.


Follow this space every day to see more of 'Hedgie's Hot Takes'

 
 


 

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