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 9/2/26

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Scott Sanford named Strategic Account Director for ThinkLP


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Strengthen Retail Security & Enhance Workplace Safety with
Off-Duty Law Enforcement

Discover how off-duty law enforcement enhances safety and deters crime while protecting employees and assets.

Retailers are under more pressure than ever to prevent theft, ensure employee safety and maintain business continuity across stores. Criminal activities are on the rise, and they can severely disrupt operations, leading to financial losses and a tarnished reputation. Workplace security not only safeguards assets and sensitive information but also protects employees and visitors, fostering a safe and productive environment.

Hiring off-duty law enforcement is a proven way to level up your retail security strategy. Off-duty personnel are uniquely positioned to deter criminal activities, respond swiftly in emergencies and provide an added layer of protection. By integrating off-duty law enforcement into your security strategy, you can create a safer, more secure workplace environment.

Protos Security's workplace security blog explores ways that off-duty law enforcement can benefit retailers and increase workplace safety.

Read more here

 




 



The U.S. Crime Surge
The Retail Impact


The Getaway Car Problem:
How Vehicles Help ORC Crews Stay Mobile


By the D&D Daily staff

Organized retail crime crews looking to hit multiple stores across multiple jurisdictions have one basic logistical need: transportation. Federal cases show that rental and fraudulently obtained vehicles can play an important role in helping some theft groups remain mobile, carry stolen merchandise and make their activity harder to connect across jurisdictions.

One federal case illustrates the scale.

Six defendants were charged in connection with an alleged interstate theft operation that targeted Lowe’s and Home Depot locations along the East Coast. According to federal prosecutors, members of the group stole rental cars and used them to travel from New York to stores throughout the region.

The crew allegedly stole at least $516,000 in merchandise from 130 stores across 13 states, stretching from South Carolina to Maine. Prosecutors said the defendants also stole at least $320,000 worth of rental vehicles.

Another federal case highlights a different approach. In California, prosecutors said operators of a rental-car business provided vehicles to members of traveling South American theft groups who committed shoplifting, burglaries and other crimes throughout the country. False identification was allegedly used in rental records to help maintain anonymity.

The cases demonstrate why vehicles can become an important piece of the ORC investigative puzzle.

A crew can arrive in one jurisdiction, target several stores and quickly move into another city or state. Vehicles also provide space for merchandise and allow groups to target stores located along major transportation corridors.

For LP and AP teams, that makes vehicle intelligence increasingly valuable. License plate information, vehicle descriptions and travel patterns can help investigators connect incidents that might otherwise appear unrelated.

The person leaving a store may only represent one piece of a much larger operation. Sometimes, the vehicle waiting outside can tell investigators where that operation has been — and potentially where it is headed next.


Criminal Mobs Looting Grocery Stores & Taking Over Streets
Opinion: We need law and order — and leaders who fight the mobs
It is outrageous that criminal mobs continue to take over streets in cities across California — and to loot businesses that are simply trying to serve the public. In the latest example, a group of about 20 looters tore up a Superior Grocers store in South Los Angeles after yet another illegal street takeover.

Luckily, no one was hurt — but employees had to lock themselves in a room on the second floor. What is the point of looting a grocery store? Almost nothing there has a resale value. We hear about “food deserts” in inner-city neighborhoods — and this is partly why: Because a tiny, violent minority decides to make it impossible to do business in those areas.

As a result, nearby children and their parents will struggle to find healthy, nutritious food. These looters aren’t just robbing a store; they are attacking a community, and the next generation of kids.

This is what happens when you have city leadership that refuses to enforce the law. This is what happens when politicians support a movement that delegitimizes police.

This is what happens when the State of California refuses to act — even after voters passed anti-crime Proposition 36, which was motivated by a statewide wave of retail theft and mass looting.

Sacramento has never funded Prop 36, coasting instead on lower crime statistics that reflect a nationwide trend, and tougher immigration enforcement. Leaders who claim to represent the poor and the working class are failing to protect the businesses that provide goods and services to their neighborhoods, and jobs to their families.

We need leaders who will show zero tolerance for these mobs, and who will not hesitate to enforce the law. Not just after mobs attack — but every day. Now more than ever, we need law and order in LA and California. nypost.com


CORCA a Key Part of Crime-Fighting Agenda
Opinion: Republicans are making America safer by restoring law and order
The 119th Congress will be remembered as a decisive turning point for American safety and security. By electing Republicans to the majority in 2024, voters rejected the leftist ideals of defunding the police, abolishing prisons and supporting violent criminals over victims. In turn, Republicans have led a resurgence in commonsense crime-fighting legislation, supported by the historic confirmation pace of judicial and executive nominees who interpret and enforce the law.

Republicans’ renewed focus on fighting crime, championing law enforcement and protecting American families has coincided with the largest drop in violent crime ever recorded in the United States.

Murder and robbery declined approximately 20% from 2024 to 2025. And according to the Council on Criminal Justice’s midyear report, 2026 is on track to meet, if not exceed, 2025’s historic drop in crime. America is the safest it’s been in a century.

This Congress, the Senate Judiciary Committee has been at the epicenter of Republicans’ crime-fighting agenda. I’m also pushing a landmark nationwide crime package to protect children from online exploitation, crack down on organized retail crime, combat the spread of illicit xylazine and stem the flow of contraband in federal prisons.

This bipartisan legislation has garnered widespread support from major child safety, law enforcement and technology groups, as well as the Trump administration. It’s imperative that this package is signed into law as part of the National Defense Authorization Act. kotaradio.com


ORC Milestone in Pennsylvania
AG Sunday to mark two years fighting organized retail crime
Dave Sunday, Attorney General of Pennsylvania; Nathan Smith, lead counsel and government enforcement, Walmart; Jason Haberman, chief of police, Mount Lebanon Police Department and president of the Western Pennsylvania Chiefs of Police Association; and other law enforcement and business community leaders will participate in an event highlighting efforts to combat organized retail crime in Pennsylvania.

Attorney General Dave Sunday will highlight the second anniversary of the Office of Attorney General's Organized Retail Crime Section and its achievements across Pennsylvania.

Attorney General Sunday will join business and law enforcement leaders to discuss the section's work and the importance of collaboration in combating organized retail crime. cumberlink.com


SFDA details crackdown on organized retail theft rings

FBI data shows violent crime falling in Wisconsin
 



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Store Safety & Worker Protection
Retail Worker Safety Takes Center Stage in New Global Report
Retail's rapidly changing work environment is creating new safety challenges for millions of store employees, according to a new report examining occupational safety and health across the industry.

The International Labour Organization released the report in July ahead of a first-of-its-kind technical meeting focused specifically on occupational safety and health in the retail sector, scheduled for Sept. 28 through Oct. 2 in Geneva.

The report identifies a wide range of hazards facing retail workers, including slips, trips and falls, manual handling injuries, prolonged standing, repetitive movements, extreme temperatures, hazardous substances and psychosocial risks.

Many of the exposures are tied directly to everyday store operations.

Retail employees frequently move merchandise, stock shelves, work in storage areas and loading zones, operate equipment and spend extended periods standing or performing repetitive tasks. The ILO noted that the sector's workforce structure can add another layer of risk, with retail employing large numbers of young, part-time, temporary and seasonal workers.

Technology is also changing the retail safety landscape.

While automation and other technologies can eliminate some repetitive or physically demanding tasks, the report said they can also introduce new risks or change the way existing hazards affect workers. Increased work intensity, technology-driven monitoring and changing job demands are among the issues being examined.

The report comes as workplace safety regulators in the U.S. are also maintaining a focus on hazards affecting retail and distribution operations. OSHA recently renewed its National Emphasis Program covering warehouses and distribution centers, with inspections targeting material handling, forklifts, walking and working surfaces, emergency exits, heat exposure, ergonomic risks and fire prevention.

For retail AP, LP and safety teams, the developments put renewed attention on a side of store protection that often receives less visibility than theft and violence: preventing employees from being injured while simply doing their jobs. osha.gov


RFID & AI Tracking Store Inventory
H&M tracks store inventory in real time with RFID, AI
A global fashion giant is leveraging RFID and artificial intelligence to better manage inventory at its stores.

H&M Group is deploying the GreyOrange AI-based gStore inventory platform, which includes merchandising software and connects with technologies such as RFID readers and smart mirrors, at hundreds of retail locations globally.

The gStore platform uses sensor-agnostic technology, including overhead or handheld RFID readers, to locate specific inventory items to within three to five feet. It connects with sales data to help inform H&M which SKUs sell the fastest and which get abandoned in fitting rooms, where to place products to optimize sales, and when stock is running low.

Utilizing this real-time inventory “heat map,” H&M helps associates more quickly replenish shelves and find items for customers. H&M is building on an existing implementation of GreyOrange robotic fulfillment technology in its warehouses.

The retailer leverages GreyOrange robots to perform a wide variety of tasks including handling folded inventory and goods on hangar, as well as cross-channel inventory conversion through intelligent recall and re-slotting features.

The robots also perform parallel batch picking, which allows picking of multiple orders simultaneously to help increase the efficiency of online order fulfillment. chainstoreage.com
 

Home Depot AI Push
The Home Depot extends AI assistance in local stores

The retailer expanded its AI shopping assistant, Magic Apron, to include localized store knowledge to help customers quickly find items, ask product-specific questions and get project advice.

The Home Depot expanded its AI assistant, Magic Apron, to include localized store knowledge to assist in-store shoppers, the retailer said in a Thursday press release.

Users can ask questions through text, voice-to-text and image search queries. Shoppers can also use Magic Apron to find items, navigate stores more efficiently, ask product questions and get personalized guidance.

The tool is now available in all of the company’s over 2,000 U.S. locations. Customers can use it while using Store Mode in the retailer’s mobile app or scan a QR code on signs in stores. retaildive.com

 
Q&A: Tanger CEO talks back-to-school traffic, value of in-demand tenants

Meet John Ternus, the Apple exec who replaced Tim Cook as CEO

Ikea cutting prices again — in Europe
 



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Regain Control in High Employee Turnover
Environments with InstaKey


In today's dynamic business landscape, organizations are facing an unprecedented challenge - high employee turnover. It's an inevitable part of the business ecosystem, impacting industries across the board. As employees come and go, the safety and security of businesses becomes a top concern.

Each handover increases the chances of unauthorized access, theft, and potential data breaches. Keys can be duplicated, lost, or misplaced, and in many cases, businesses find it challenging to keep an accurate record of key holders.
 
InstaKey redefines conventional lock and key systems by infusing technology, innovation, and simplicity. It bridges the gap between physical hardware and digital management, ensuring that your security apparatus isn't just robust but also agile and adaptable.

With InstaKey, businesses gain an edge through its cloud-based management platform, which ensures that data integrity and security are maintained at all times. The dedicated support team is on standby, ensuring your program remains compliant and tailored to your unique needs.

When safety matters most and locks need to be changed, InstaKey emerges as a game-changer, making the rekeying process straightforward and efficient. Gone are the days of complicated lock changes and expensive locksmith visits. With InstaKey's user-rekeyable cores, security is as seamless as a simple turn of the step change key, allowing users to rekey affected locks within seconds.

InstaKey's innovative cloud-based key tracking software epitomizes the convergence of technology and security, ushering in a new era of peace of mind for organizations. SecurityRecords.com® emerges as a pivotal tool in this transformation, offering unparalleled visibility and control over key management.

In the world of InstaKey, high employee turnover no longer translates to security nightmares. Every key transfer is managed with precision, ensuring that your business, employees, and assets remain safe, secure, compliant, and primed for growth.


Learn more here


 

 

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Microsoft Teams Again Targeted
Vishing campaign abuses Microsoft Teams to give attackers a foothold in company networks
A coordinated voice-phishing (vishing) campaign, named Spring Ring, used fake IT support accounts on Microsoft Teams to trick employees into installing malware or granting remote access to their computers, according to Unit 42, Palo Alto Networks’ threat intelligence team.

The campaign ran between January and April 2026 and reached more than 150 employees at more than 10 companies in different industries.

The attackers registered external Microsoft Teams tenants with names built to resemble internal IT departments, such as “ITProtectionDepartment” or “MandatoryNetworkMonitoring,” using the onmicrosoft.com format that Microsoft 365 customers normally use for their own organizations, Unit 42 found.

Some attackers used specific names, rather than generic titles like “help desk,” to increase the perceived authenticity of the technician on the other end of the line.

“Threat actors frequently abuse or subvert legitimate products for malicious purposes. This does not indicate that the product itself is flawed or compromised,” researchers noted.

Unit 42 identified 26 distinct attacker identities behind the chat and call attempts.

Once a chat was accepted, the attacker placed a call. Many attempts were missed or lasted only seconds, as the attacker moved through a list of targets. “Successful calls often last between 10 and 15 minutes,” the researchers wrote. helpnetsecurity.com


Online Shopping Platform Hit By Cyberattack
Suspected cyberattack targets data of 33,054 customers using group-buying app
The private data of about 33,000 customers of TVB-owned group-buying platform Neigbuy has been compromised in a suspected cyberattack, with police saying they have received six reports of scammers posing as staff.

The Office of the Privacy Commissioner for Personal Data confirmed on Tuesday that it had received a data breach notification from the company on Sunday, and had initiated a formal investigation.

The platform, founded in 2018 and majority-owned by free-to-air television broadcaster TVB, offers limited-time deals on groceries, fresh produce, household goods and other products.

The privacy watchdog said that signs of a suspected cyberattack, involving unauthorised data access, were first detected on August 24.

The security incident had affected 33,054 customers, with the potentially compromised information including their names, addresses, emails, phone numbers and online shopping order histories, it said.

The office advised Neigbuy customers to change their account passwords and enable multi-factor authentication. They should also remain vigilant if contacted by unknown or suspicious parties, it urged. scmp.com


Is This Why Attackers Keep Winning?
CISA review makes the case for eliminating vulnerability classes
For years, the security industry has treated vulnerabilities as an endless queue of individual fixes. A recent CISA review argues that this is precisely why attackers keep winning. The solution to this problem, they believe, is eliminating entire categories of weaknesses at the source.

“By reducing these root causes during software development, providers can help prevent vulnerabilities that are more likely to be targeted by threat actors,” the US cybersecurity agency says.

But that’s easier said than done, especially when you know that CISA has been urging software vendors to implement Secure by Design principles in their software development lifecycle for many years, and too many have moved too slowly in the right direction. helpnetsecurity.com


Fake Claude Opus 5 app delivers malware and wipes its own tracks

Iranian Hackers Pose as Recruiters to Deliver Cross-Platform RATs


 




Ecommerce Trends:
What's different about Amazon's approach to AI commerce

Amazon's place in Digital Commerce 360's AI Commerce Rankings reflects a deliberate strategy to favor its own AI ecosystem over third-party discovery channels, setting it apart from other retailers, including Walmart.

Amazon sales may be high enough for the company to rank No. 1 in Digital Commerce 360’s Top 1000 Database. However, that database — which primarily tracks online merchants’ annual ecommerce sales, conversion, growth and vendor use — recently added a new ranking system where Amazon ranks significantly lower, and for good reason.

In the AI Commerce Rankings, which Digital Commerce 360 and ReFiBuy launched in July, online retailers in the Top 1000 are evaluated by AI-related criteria, piecing together a picture of how well merchants are connecting with shoppers through AI channels, as well as growing that reach over time.

In the latest quarterly update, assessing which online retailers AI is helping most, Amazon did not even crack the top 100. But there’s more going on beneath the surface of these numbers.

Why Amazon’s approach to AI commerce is unique

Despite its longstanding status at No. 1 in the Top 1000 when ranked by online sales, Amazon is No. 158 in the AI Commerce Rankings. In the latter, online retailers from the Top 1000 compare based on factors including how accessible their catalog data is to third-party AI agents, how much traffic they get from third-party AI sources and the diversity of those sources. The rankings also track changes in momentum over 90-day periods.

They’ve said, ‘We don’t want bots. We’re not gonna do any of these things,’ so all four doors are closed, and therefore they’ve lost their number one spot in this,” said Scot Wingo, founder and CEO at ReFiBuy.

Still, Amazon’s resources, agentic commerce strategy and business interests beyond retail make it an outlier for AI use in the Top 1000. First, thanks to Amazon Web Services (AWS) and the associated cloud computing and software services that it sells, Amazon is an active technology provider to other retailers and software vendors that are powering non-Amazon ecommerce sites. In addition, thanks to its nature as a technology company and Amazon-owned AI tools, such as Alexa for Shopping and Buy for Me, the company has an incentive to limit third-party access to its catalog data so it can steer customers toward its AI offerings instead.

By comparison, Walmart, which is No. 2 in the Top 1000, is No. 37 in the AI Commerce Rankings. Their 121-rank gap illustrates how differently Walmart and Amazon approach agentic commerce, with Walmart far more open to third-party AI platforms. digitalcommerce360.com

 
Amazon Lawsuit
FTC sues Amazon, accusing the e-commerce giant of misleading advertisers

The FTC sued Amazon, alleging the company misled advertisers about its pricing and auction systems.

The Federal Trade Commission on Monday sued Amazon, alleging the e-commerce giant “secretly and systematically overcharged” advertisers on its platform by manipulating its pricing and auction systems.

The lawsuit, which was joined by 22 state attorneys general, argues that Amazon may have reaped more than $20 billion from advertisers by using “hidden surcharges” dating back to a change to its auction rules that took effect in 2019.

“Amazon has millions of advertising customers who were misled into paying significantly higher prices,” FTC Chairman Andrew Ferguson said in a statement. “These higher costs were largely passed on to American consumers.”

In a blog post, Amazon called the FTC’s lawsuit “misguided” and said the complaint “fundamentally misunderstands how advertisers operate.” The company added that the agency’s lawsuit doesn’t include evidence of consumer price increases. cnbc.com


Cross-border e-commerce driving overseas expansion


 


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Aurora, CO: 500 Teens Swarm Aurora Shopping Center, Loot Stores as 70 Officers Rush In
Just after 1:30 p.m. Sunday, the Aurora Police Department responded to a shopping center overrun by roughly 500 young people, most between 14 and 17 years old, after the gathering was organized through social media and tied to an unpermitted sporting event. Officers declared the crowd an unlawful assembly, and some participants ran through nearby businesses, entered surrounding roadways, vandalized property, and stole merchandise before the scene was brought under control. According to the Aurora Police Dept, smaller groups broke off from the larger crowd and entered surrounding businesses, including a restaurant and a grocery store, while others pushed into nearby roadways. Police say officers ordered the crowd to disperse once the gathering turned into what they described as a public safety hazard. More than 70 Aurora personnel responded to the scene and remained in the area for several hours, a deployment that pulled significant on-duty resources away from calls for service elsewhere in the city.  hoodline.com


Miami, FL: Doral Burglary Ring Busted After Suspect Rams Deputy With Minivan, Police Say
Three men accused of running a monthslong string of commercial burglaries across Miami-Dade and Broward counties are now facing felony charges after detectives say one of them struck a sheriff's sergeant with a minivan and pinned his foot beneath its tire during a Doral takedown Monday. Investigators say the crew used cargo vans, recycling bins, a crowbar and even an electronic signal jammer to break into warehouses and haul off electronics, including roughly $200,000 worth of iPhones and Samsung phones from a single freight company hoodline.com


Cleveland, OH: 'Disappointing' video shows alleged Grove City theft involving Glenville players

Irvine, CA: Police drone helps to arrest two women after $917 Brandy Melville theft at Spectrum

Leesburg, VA: 3 Arrested After Stolen Credit Cards Used At Leesburg Best Buy

Philadelphia, PA: Ace Hardware store owner confirms frustrating anti-theft reality and cries ‘it affects our bottom line’

 



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Shootings & Deaths


Waukesha, WI: Man pleads not guilty to charges in Meijer hostage standoff, police shooting
Twenty-one-year-old Waukesha man Anthony Lehman, charged in connection with a July 30 hostage standoff at a Meijer store on Sunset Drive in Waukesha, has pleaded not guilty by reason of mental disease or defect to six felony charges against him. During his court appearance Monday at Waukesha County Court, Anthony Lehman waived his preliminary hearing, allowing the case to proceed without prosecutors presenting evidence Monday. Lehman walked into court wearing handcuffs and an arm brace. Police said he was armed with a knife and a tool fitted with razor blades when he took a 59-year-old man, a stranger to him, hostage inside the Meijer store. Investigators said Lehman called 911 himself, demanding a hostage negotiator and multiple hypnotists. Cellphone video captured the chaos after police opened fire. Police said they opened fire when they believed Lehman was about to stab the hostage. Police said the gunfire critically injured Lehman and shot off part of the hostage's thumb. Lehman is charged with six felonies, including reckless injury, false imprisonment, and recklessly endangering safety. He will now undergo a mental health evaluation.  wisn.com


Greenville, SC: Man accused of shooting 2 at Greenville County Waffle House
A man is in custody after deputies say he shot two people at a Waffle House in Greenville County, South Carolina. The Greenville County Sheriff's Office says deputies were called around 5:30 a.m. Saturday, Aug. 29, to the Waffle House at 7425 Augusta Road in Piedmont. Initially, the sheriff's office reported that one person had been shot. On Monday, Aug. 31, the sheriff's office revealed that a man and woman were both shot. We are told that both victims are recovering from their injuries. wyff4.com


Florence, SC: Arrest made after teen shot and killed at South Carolina motel

Oxnard, CA: 18-year-old Five Guys employee critically injured by stray bullet in shooting

Cleveland, OH: Man shot outside McDonald's in Cleveland's Cudell neighborhood
 



Robberies, Incidents & Thefts


Chicago, IL: Thieves break into at least 9 businesses in Avondale, Lakeview, Chicago police say
At least nine businesses in Chicago were broken into Tuesday morning, the owners said. Some happened at a strip mall near Elston and Addison avenues in Avondale between 1:45 and 1:50 a.m., the owners and Chicago police said. Thieves targeted O'Reilly Auto Parts, Chesa's Bistro and Jimmy John's. Surveillance video of the break-in at Jimmy John's shows multiple people in masks smash through the front door with a brick. The owner of Chesa's Bistro arrived early Tuesday to check on her business. She said it's the second time her bistro has been hit in three years.  abc7chicago.com


Indianapolis, IN: Rockford man sentenced to 33 years for armed robbery of Indianapolis Burger King

Miami, FL: 2nd 17-year-old charged as adult in violent armed robbery at Miami-Dade McDonald's

Elkridge, MD: Juvenile arrested after vehicle rams Elkridge liquor store in overnight break-in


 


 

Auto - Chicago, IL – Burglary
Auto - Neshoba County, MS – Burglary
C-Store – Green Bay, WI – Robbery
C-Store – Harrison County, OH - -Armed Robbery
C-Store – Bellflower, CA – Robbery
Collectables – Ann Arbor, MI – Robbery
Dollar – Bakersfield, CA – Burglary
Hardware – Philadelphia, PA – Burglary
Jewelry - Daly City, CA - Robbery
Jewelry - Valley Stream, NY - Robbery
Jewelry - Albany NY - Robbery
Liquor – Elkridge, MD - Burglary
Restaurant – Chicago, IL – Burglary
Restaurant – Chicago, IL – Burglary
Restaurant – Fresno, CA – Burglary
Restaurant – San Jose, CA – Burglary
Vape – Escambia County, FL – Burglary
Vape – Hialeah, FL – Armed Robbery                                   
 

Daily Totals:
• 8 robberies
• 10 burglaries
• 0 shootings
• 0 killed



Click map to enlarge


 


 

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 Insight, humor & heart from
 one of LP's most trusted voices



Things It Took Me 30 Years to Learn
About Retail Asset Protection


Everyone Thinks They're in the People Business...
Until They Get Busy.


Walk any conference floor and you'll hear the phrase "relationships matter." Everybody says it. Then calendars fill up. Follow-ups become automated. Conversations become transactions.

Ironically, the people who keep making time for relationships are usually the same people who never seem to struggle finding opportunities.

Funny how that works.


Follow this space every day to see more of 'Hedgie's Hot Takes'

 
 


 

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