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Collaboration, Technology to Take Center Stage at ORCAS of the Southwest

As the 2026 ORCAS of the Southwest Conference approaches, organizers are highlighting the collaboration and technology partnerships that continue to shape organized retail crime investigations. The Oct. 26-28 event in Oceanside, Calif., will feature case studies showcasing how retailers, law enforcement agencies and solution providers have worked together to identify offenders, strengthen investigations and reduce retail crime.

The conference's theme, "Turning the Tide Against ORC," reflects its focus on sharing real-world success stories and practical strategies from across the retail crime landscape. Educational sessions will explore investigative techniques, emerging technologies and collaborative approaches designed to help retailers and law enforcement stay ahead of increasingly sophisticated criminal activity.

Click here to learn more

 




 



The U.S. Crime Surge
The Retail Impact


Chinese Fraud Rings Target Retailers
Inside the Chinese fraud rings stealing billions from banks and retailers

Digital forms of theft such as tap-to-pay schemes and app fraud are shaping the next wave of organized retail crime and fueling solo thieves to Chinese gangs, which earn as much as $1 billion annually from the crime, police say.

While credit card theft and fraud isn’t new, with the proliferation of tap-to-pay and growing use of retail apps, these digital thefts are shaping the next wave of organized retail crime and earning Chinese gangs as much as $1 billion annually, police said. Unlike typical retail theft operations — where criminals clear out shelves in big box stores and resell merchandise piece by piece on online marketplaces — the crimes can be carried out right under a store employee’s nose or from a computer anywhere in the world.

It’s very low risk for the bad actors,” said Scott Glenn, vice president of asset protection at The Home Depot. “It’s not the same thing as walking into a Home Depot, filling up a cart full of power tools, and then walking out. It’s just not as visible, it’s not as obvious to what’s happening out there and so it’s become a more preferred method over the last several years.”

Fraudsters have selected retailers as their targets because their platforms carry sensitive information such as stored credit cards and personal data but they do not have the same level of security as banks, according to industry experts and law enforcement.

There’s no firm data on how much retailers are losing from digital forms of retail crime, but CNBC found around a dozen criminal cases across the country affecting a wide variety of retailers that police said involve a combination of organized groups and low-level fraudsters.

The cases are complex and often hard for local authorities to handle, said Capt. Matt Lawson of the Knox County Sheriff’s Office in Tennessee, who said he’s been investigating a fraud ring with ties to Chinese organized crime.

Unless the theft hits a certain dollar threshold or rises to the level of a federal crime, “it’s kind of like they get away with it almost,” he said.

Tap-to-pay fraud, which involves a fraudster adding a stolen credit card to their digital wallet and using it to buy gift cards or merchandise, often starts with a familiar text message and can end with an unwitting consumer’s identity up for sale on platforms such as Telegram. cnbc.com

   RELATED: Phone Tap Fraud Costs Retailers $1 Billion Annually


Zero-Tolerance Retail Theft Policy
Washington County Leaders Announce New Retail Theft Arrest Policy

For all misdemeanor and felony retail thefts, law enforcement will presumptively arrest and book suspects in the Washington County Jail when legally justified, rather than issuing a criminal citation to appear in court at a later date.

The Washington County District Attorney’s Office, in partnership with all Washington County law enforcement agencies, is announcing a new presumptive arrest and booking policy for retail theft. For all misdemeanor and felony retail thefts, law enforcement will presumptively arrest and book suspects in the Washington County Jail when legally justified, rather than issuing a criminal citation to appear in court at a later date.

In a recent letter addressed to the business community, DA Kevin Barton joined Washington County law enforcement agencies to announce the presumptive arrest and booking policy and to urge retailers to report all crime to law enforcement and to review their vehicle removal policies.

DA Barton and Washington County law enforcement agencies informed retailers that Washington County and its vibrant economy are targets for criminals. Case data shows that a significant percentage of retail theft in Washington County is committed by non-residents. Reporting theft, arresting criminals, and removing their vehicles are steps that will help stop and deter crime.

We have a zero-tolerance policy in our community for crime, including retail theft,” said Washington County DA Kevin Barton. “With this renewed focus on accountability and deterrence, we are sending a clear message to criminals who commit theft in our community: you will be arrested and prosecuted.”

Addressing retail theft is a priority in Washington County. In 2022, the DA’s Office created a countywide task force and obtained approximately $3 million in grant funds. Funding has been distributed to retail businesses to upgrade security systems and to law enforcement agencies to support retail theft enforcement missions, to purchase needed equipment, and to cover law enforcement overtime.

“Retail theft harms local businesses, employees, and the sense of safety we work hard to protect in Washington County,” said Washington County Sheriff Caprice Massey. “This new arrest and booking policy strengthens our ability to hold offenders accountable and supports the retailers who are vital to our community. When crimes are reported, we can respond quickly, take meaningful action, and help prevent future theft.” washingtoncountyda.org


Cities Confront Violent Teen Takeovers
A social media post. Thousands of teens. Then chaos
America recently turned 250, with parades, cookouts and fireworks. But in city after city, another kind of gathering was drawing thousands of teenagers, some with dire consequences.

"Teen takeover" has become the catch-all term for large, youth-organized gatherings that have spread across pockets of the country. In some locations, they are referred to as sideshows. But this issue didn't just spark over the holiday weekend.

With summer break keeping students out of the classroom, many cities have seen the teen crowds grow larger, the incidents become more frequent and, in some cases, the consequences turn more serious.

The problem has gotten so bad that U.S. Attorney for the District of Columbia Jeanine Pirro told parents back in May to discipline their children or the federal government would do it. She also said parents would be held criminally responsible for their child's actions. Other state leaders have threatened legal punishment, including Florida Gov. Ron DeSantis. Cities like Washington, D.C., and Chicago have also implemented "juvenile curfew zones" in hopes of deterring such takeovers.

Even so, America's youth don't seem to be backing down. It starts with a post on social media. A date and time are set. And what is promoted as a party quickly turns into havoc. The gatherings take place in public settings where it seems the participants have no regard for the community infrastructure or public safety. yahoo.com


Where's the Beef? Locked Up!
Supermarket takes drastic action to prevent meat theft: ‘Welcome to California’
A San Jose Walmart has reportedly taken anti-theft measures to a new level, placing pricey cuts of beef and even packages of ground meat inside metal security cages to keep would-be shoplifters at bay. Influencer Tony Bartleson — better known online as “Meatdad” — posted a video from inside the California store showing rib-eye steaks and ground beef wrapped in wire security devices.

Holding up a cowboy rib-eye priced at nearly $16 a pound, Bartleson quipped: "Welcome to California." The video also showed a three-pound package of ground beef locked inside its own metal cage. The clip has racked up more than 3.8 million views. Bartleson said he was stunned by the response.

The unusual security measures sparked fierce debate online, with many shoppers saying they understood why the retailer resorted to locking up meat. The clip is similar to one that went viral last year of a Walmart shopper depicting the store’s butcher aisle with meat inside cages. nypost.com


Why 'cargo theft' is hitting your wallet hard | Opinion
Federal prosecutors have spent the past few years dismantling sophisticated theft rings operating in Rhode Island’s backyard – including one led by two Rhode Island men who profited millions in stolen merchandise sales across multiple states, as well as a Providence-based mail theft conspiracy where insiders allegedly stole more than $1 million worth of checks from the U.S. mail. providencejournal.com


'The Question': Shoplifting Hits A Moral Gray Area When Food Is Involved

ICYMI: Grocery Outlet stores in Bay Area deploy facial recognition technology
 



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Proactive Store Walks Reduce Risk
Store Walks: One of Loss Prevention's Most Valuable Tools


By the D&D Daily staff

In retail loss prevention, some of the most meaningful opportunities to reduce risk don't begin with an investigation. They begin with a simple walk through the store.

While investigations remain a critical part of every LP program, routine store walks often provide an opportunity to identify issues before they develop into larger problems. A loose merchandising fixture, an unsecured stockroom door, inconsistent cash-handling practices, missing shelf labels, or recurring inventory errors may seem minor on their own. Taken together, however, these observations can reveal patterns that affect shrink, operational efficiency, safety, and the customer experience.

The value of a store walk extends beyond checking for compliance. It also creates opportunities for conversation. Speaking with store leaders and associates can provide context that reports and dashboards cannot. Employees may share challenges with new procedures, point out recurring operational issues, or identify equipment problems that have gone unnoticed. These informal discussions often help explain why certain trends appear in reporting and can lead to practical solutions before they require formal intervention.

Regular store walks also reinforce collaboration between loss prevention and store operations. Rather than being viewed primarily as an auditing function, LP professionals can serve as partners who help identify process improvements, remove operational obstacles, and support consistent execution across the business. That collaborative approach often strengthens relationships while encouraging shared ownership of loss prevention goals.

Technology continues to play an increasingly important role in retail, providing valuable data through exception reporting, video analytics, and inventory systems. Yet even with those advances, there remains value in seeing the business firsthand. Observing daily operations, asking questions, and recognizing small issues early can provide insights that numbers alone may not fully capture.

For many retailers, some of the most valuable opportunities to improve performance still begin with something straightforward: taking the time to walk the store.


Will Iran War Escalation Reverse Gains?
Consumer sentiment rises amid lower gas prices; renewal of Iran conflict poses risk
Consumer sentiment surged to a five-month high in early July as cooling gas prices put Americans in a better economic mood. But the improvement could be short-lived due to the recent renewal of tensions in the Middle East.

The University of Michigan’s Index of Consumer Sentiment rose to 54.4 in preliminary results for June, up 9.9% month over month. It was the highest reading since February. In other improvements, the index measuring current economic conditions increased to 54.9, up 15.1% month over month. The index of consumer expectations rose 6.5% to 54.0.

Hsu cautioned that that sentiment’s upward momentum in June may prove difficult to sustain if recent declines in gas prices continue to reverse course. (More than 70% of the interviews for the preliminary July results were completed before the resumption of U.S. strikes against Iran on July 7 and the subsequent increase in gas prices.) chainstoreage.com


Stores Closures & Openings
Dollar Tree to shutter 75 stores while growing its overall footprint

The retailer simultaneously plans to open roughly 400 new stores this year

Dollar Tree plans to close dozens of stores nationwide this year while continuing to expand its overall footprint.

The Chesapeake, Virginia-based company said in its first-quarter earnings report, released May 28, that it expects to close about 75 stores during fiscal 2026. It did not say which locations will shut their doors.

At the same time, Dollar Tree plans to open roughly 400 new stores this year, meaning its total store count is expected to grow. The retailer opened 113 stores during the first quarter, bringing its total footprint to 9,382 locations across the United States and Canada as of May 2. foxbusiness.com


Survey: BNPL usage on the rise — especially for groceries
Buy now, pay later (BNPL) payments are becoming an increasingly important tool for consumers, with many relying on them to make essential purchases.

CVS expands new 'pharmacy-focused' concept into Houston

Trump threatens Canada with more tariffs over wildfire smoke in U.S.

Report: More leadership changes at Walmart

Back-To-School Spending Is Up And So Are Parents' Expectations


Last week's #1 article --

CORCA Marches Closer To Passage
Focus Shifting to Enforcement as Retail Crime Bill Moves Closer to Law

The long-sought Combating Organized Retail Crime Act is getting closer to becoming law as Senate Judiciary Committee chairman Chuck Grassley, R-IA, and Ranking Member Dick Durbin D-IL, moved to advanced the legislation in the United States Senate.

The bill would create a central clearinghouse to gather information, coordinate data and help law enforcement attack retail crime at the local, national and international levels.

The Senate version of the Combating Organized Retail Crime Act (CORCA) has now been placed in a package of amendments attached to the Fiscal Year 2027 National Defense Authorization Act (NDAA). The bipartisan CORCA action is focused on improving the Federal response to organized retail crime and establishing new tools to recover stolen goods.

“As I often remind Iowans at my county meetings, I’m always working to find bipartisan agreement to solve everyday issues impacting American families,” Grassley stated as the legislation advanced. “My work with Senator Durbin on commonsense legislation to curb crime is a prime example of bipartisanship in action. Together, we’re committed to making America a safer place to live and raise a family, and we’ll keep fighting to move our bills forward as part of Congress’ annual defense legislation.”

Attaching the bill was a means of expediting its movement through the Senate after the House had passed its own version. Hannah Akey, press secretary for the Senate Judiciary Committee in Chairman Grassley’s office, explained that the CORCA bill had not been marked up and moved, as was the case in the House.

Akey noted: “It will be reviewed alongside all the other NDAA amendments by the Senate Armed Services Committee (SASC) as well as the Senate Homeland Security and Government Affairs Committee due to CORCA’s Department of Homeland Security components. After reviewing the amendments over the next several weeks, SASC will then release the final bill text for consideration on the Senate floor.”

The NDAA can be characterized as a must-pass piece of legislation. Attached to the NDAA, the CORCA legislation has a better chance of getting signed into law by this year’s end than it would as a stand-alone bill subject to time constraints and competing priorities on the Senate floor. homepagenews.com
 



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Coca-Cola Ransomware Attack
Ransomware attack forces Coca-Cola to suspend US production at dairy unit

The beverage company is still working to determine the full scope of the breach at its Fairlife business.

Coca-Cola on Thursday said it is investigating a ransomware attack that impacted its Fairlife dairy unit and has suspended production at the company’s U.S. production facilities.

In a filing with the Securities and Exchange Commission, the company said it trying to determine the full scope of the attack and what impact it might have on its business. Coca-Cola said the attack has had no effect on the quality and safety of its Fairlife products, which include ultra-filtered, lactose-free milk as well as protein and nutritional shakes.

Coca-Cola acquired its remaining 57% stake in Fairlife in 2020, following a joint venture with Select Milk Producers. In March, Coca-Cola announced a $650 million investment to expand its facilities in Coopersville, Mich.

Fairlife in 2023 announced plans to open a 745,000 square-foot facility in Webster, N.Y. That facility was scheduled to open this year. Fairlife surpassed $1 billion in annual retail sales starting in 2022.

Fairlife’s Canadian operations, which were not affected by the attack, will remain open.

Company officials have notified law enforcement and are working with cybersecurity experts and other outside advisers to help restore systems to normal capacity, according to Coca-Cola.

The attack marks the latest cyber incident to impact the agriculture industry, which has become a more frequent target for hackers in recent years.

Officials at the Food and Agriculture Information Sharing and Analysis Center confirmed they are aware of the attack, the latest in a growing number of attacks against the industry. Officials said the sector has been hit with about 205 attacks thus far in 2026, representing about 4.9% of all attacks. cybersecuritydive.com


Using ChatGPT for Malware
Iran-nexus actors using AI to enhance cyber playbook

A report shows state-linked and hacktivist groups have used ChatGPT and other tools for malware development, phishing and mapping out industrial sites.

Threat actors linked to Iran are using artificial intelligence to enhance their cyber and information warfare capabilities, putting the U.S. and its allies at higher risk of asymmetric attack, according to a report released Thursday by Recorded Future.

Iran-nexus actors have used generative AI and large language models in a range of activities, including the development of malware, conducting research on industrial control systems, exploiting software vulnerabilities and other uses.

There are no indications yet that Iran has developed fully autonomous models, but the country is clearly using AI to accelerate its existing capabilities. cybersecuritydive.com


Microsoft (MSFT) Faces AI Fraud Lawsuit As It Reworks Cybersecurity And Retail AI
Microsoft is facing a securities fraud class action lawsuit alleging it misled investors about adoption of its Copilot AI products and growth in its Azure cloud business.

Plaintiffs claim Microsoft understated product issues and overstated user adoption, which they allege contributed to market fallout when concerns surfaced.

At the same time, Microsoft is reshaping its cybersecurity operations around AI and expanding enterprise AI partnerships, including a new agreement with Hanshow focused on global retail digitalization. simplywall.st


Scammers weaponize FaceTime to drain bank accounts

Abbott discloses cyberattack on cancer diagnostics business


 




NYC vs. Amazon
New York City’s War on Amazon

The city council is going after a service on which millions of New Yorkers depend.

In their crusade to remake New York’s economy, progressives on the city council are once again taking aim at Amazon. Under proposed legislation, the firm and others engaging in “last-mile” deliveries from warehouses to customers would no longer be able to use third-party contractors. The bill also adds a licensing requirement for last-mile deliveries in the city.

Though framed as a pro-labor move, the law would significantly disrupt a business model on which millions of working New Yorkers rely. It would do so in the name of “safety,” though worker-injury rates at Amazon’s delivery service partners (DSPs), which the firm contracts with to conduct last-mile deliveries, is below the national average for the industry. Indeed, visit one of the Amazon facilities and it becomes obvious that the bill’s focus on “safety” is mostly a way to drive an important employer out of New York.

If anything, Amazon’s profitability, plus a competitive labor market, has pushed up wages and encouraged investment in new e-bikes and vehicles with enhanced safety features used throughout the facility. This is reflected in nationwide data: injury rates for courier and delivery workers have decreased since 2003, despite significant growth in the volume of packages processed.

So if Amazon is apparently so safety conscious, why yet another bill to try to make it still “safer”? The most likely explanation: the same ideological prejudice against big corporations that caused the company to withdraw its plans for a second headquarters in Queens. Adding to this is significant pressure from the teamsters’ unions, for whom a single employer would present a much simpler unionization path, and from politicians aligned with those unions.

Yet the bill is unlikely to improve the prospects of Brooklynites like those who work at DAB5 or DYN7. The likely outcome will be to discourage future investment in facilities within the five boroughs, as companies turn instead to nearby counties, from which deliveries could be shipped in by truck.

The bill’s ultimate effect could be to eliminate more than 10,000 jobs in the city, according to analysis by AKRF, a firm retained by the Five Borough Jobs Campaign. Indeed, Walmart already operates this way, owing to stringent zoning rules that make a physical presence in the city economically unfeasible.

Some 2.5 million packages get delivered in the five boroughs each day—strong evidence that New Yorkers like using e-commerce sites like Amazon. Disrupting its business model in a way that will drive up costs and shift operations elsewhere will have a tangible negative effect on New Yorkers’ ability to access goods affordably and conveniently.

In short, the proposed law is unlikely to improve safety. It has a much better chance of scaring off jobs and driving up costs for New Yorkers. city-journal.org


AI Becoming Top Shopping Tool
Survey: AI becoming mainstream shopping tool among consumers

Consumers are increasingly using artificial intelligence tools in their shopping routines.

Roughly 70% of consumers say they shop with AI today and plan to use it even more in the future, according to a new survey from marketing agency LDWW. Nearly two-thirds noted that AI influenced a recent purchase decision.

A recent report from Numerator revealed just 2% of variation in AI acceptance among generations, with Gen Z, millennials, Gen X and baby boomers embracing the technology for different reasons.

While the adoption is growing, consumers are still being cautious about getting reliable information from AI. LDWW’s survey found that over half actively check the citations provided by AI, and nearly 60% say it is important to know what sources are used to form AI answers.

Nearly one-in-five Americans say AI tools are the most trustworthy source they use to shop, with 43% trusting the brand information they encounter on platforms.

“For a large share of Americans, AI is expanding from a simple research tool into a trusted shopping resource on par with online reviews and personal recommendations,” noted LDWW. “At the same time, consumers are reporting a 'trust but verify' approach, paying close attention to where AI gets its information.” chainstoreage.com


Shipping wars: Amazon is ‘aggressively’ going after Fedex and UPS, insiders say


 


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Santa Clarita Valley , CA: More than $400K in stolen cargo recovered; 4 suspects arrested
On July 17, 2026, Santa Clarita Valley Station deputies were notified by Major Crimes Bureau detectives a semi-truck containing stolen cargo was actively pinging in the Valencia area. Deputies quickly canvassed the area and located the stolen semi-truck. They observed several individuals actively unloading the stolen cargo and transferring the merchandise into a Penske box truck. When the suspects realized they had been detected, they attempted to flee but were immediately detained by responding deputies. Four suspects were arrested without incident. A second Penske box truck loaded with stolen cargo was in an area nearby. The recovered stolen cargo was valued at more than $400,000. The investigation is being conducted by Major Crimes Bureau.  facebook.com


Shreveport, LA: Shreveport Police arrest two in organized retail theft ring targeting multiple major retailers
The Shreveport Police Department has arrested two individuals following an extensive investigation into an organized retail theft operation targeting multiple businesses across Shreveport. The investigation identified thefts involving Kroger, Sam’s Club, Target, Best Buy, Lowe’s, and Home Depot, resulting in thousands of dollars in stolen merchandise. Ladarrius Bowers has been arrested and charged with: · Six counts of Organized Retail Theft, · One count of Misdemeanor Theft. Jadarrius Bowers has been charged with: · One count of Theft The investigation began in June 2026 when Property Crimes detectives responded to a reported shoplifting incident. Through surveillance footage, investigative leads, and information provided by members of the community through Crime Stoppers, detectives identified the suspects and linked them to a series of thefts involving multiple retail stores throughout the city.  ksla.com

 



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Shootings & Deaths


Hall County, GA: Oakwood woman identified in fatal c-store shooting
Hall County Sheriff’s Office investigators have identified the woman killed July 16 in a shooting at an Oakwood convenience store as 44-year-old Tia Vidon Keith of Oakwood. Investigators say Keith was shot multiple times by her former live-in boyfriend at the Subhanallah Food Mart on Mountain View Road shortly after 9:30 p.m. Thursday. According to the Sheriff’s Office, Keith arrived at the convenience store and went inside to make a purchase. When she returned to her vehicle, investigators said the suspect was sitting in the passenger seat. For reasons that remain under investigation, the suspect allegedly shot Keith multiple times while both were inside the vehicle. Despite being wounded, Keith managed to escape the vehicle and run back inside the convenience store. Investigators said the suspect followed her into the business and shot her several more times. Keith died on the floor of the store.  nowgeorgia.com


Cleveland, OH: Identity sought after 19-year-old man killed outside Cleveland Heights convenience store
A 19-year-old South Euclid man is dead being shot in the head at a convenience store Thursday afternoon. Cleveland Heights police said the victim, whose name has not been released, died Friday afternoon while hospitalized. CrimeStoppers announced $5,000 for information leading to the identity and location of anyone involved in the deadly shooting.  cleveland19.com


Flint, MI: Teen shot outside Genesee Valley Center in Flint Township
Michigan State Police (MSP) and Flint Township Police Department said a shooting occurred outside the Genesee Valley Center shopping mall in Flint Township. According to the Flint Township Police Department, officers were sent to the Genesee Valley Mall for a report a shooting. When officers arrived, they found an 18-year-old man with a gunshot wound. He was taken to a local hospital for treatment. Police gave no information on how severe the injuries are. A preliminary investigation from police shows the matter was an isolated, targeted incident involving individuals who know one another. No indication was given that the incident was a random act of violence or that anyone was targeted.   wnem.com


Memphis, TN: Argument over place in line at Westwood c-store ends in shooting

Chicago, IL: C-Store clerk shot in robbery in Chicago's Bronzeville community
 



Robberies, Incidents & Thefts


Cargo Theft: Indiana State Police recover 12 stolen truckloads worth more than $11 million
According to an Indiana State Police announcement, a team of Commercial Vehicle Enforcement Division troopers has recovered about 12 semi-trailer loads of stolen cargo since April 2026. The agency valued the recovered freight at more than $11 million. The recoveries occurred across north-central, central and south-central Indiana. Troopers said the recovered cargo included a wide range of goods. Indiana State Police said the investigations continue to generate additional leads. Indiana State Police told FreightWaves, “To the best of my knowledge, there have been no stolen cargo recoveries at this level by ISP in the past 10 years.” The agency also said the recovered cargo has ranged from basic household goods to high-end electronics and appliances.  freightwaves.com


Biloxi, MS: Georgia Man Sentenced To 41 Months For Mississippi Pharmacy Burglary And Gun Theft

Orange County, CA: OC serial robber pleads guilty to federal charges in restaurant crime spree

Seattle teens arrested for string of robberies, convenience store shooting in NE Portland


 


 

C-Store – Baltimore, MD – Armed Robbery
C-Store – Baltimore, MD – Burglary
C-Store – Dayton, OH – Armed Robbery
Gas Station – Bensalem, PA – Armed Robbery
Gas Station - Portland, OR – Armed Robbery
Guns – Phoenix, AZ – Burglary
Jewelry – Roseville, MI – Robbery
Jewelry – Newport News, VA – Robbery
Pawn – Cedar Rapids, IA – Armed Robbery
Pharmacy – Montgomery County, PA – Armed Robbery
Restaurant – Glen Alpine, NC – Armed Robbery
Restaurant – Indianapolis, IN – Burglary
Restaurant – Pasadena, CA – Burglary
Walmart – Marion County, FL – Robbery                
 

Daily Totals:
• 10 robberies
• 4 burglaries
• 0 shootings
• 0 killed



Click map to enlarge


 


 

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