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 5/28/26

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In Case You Missed It
 
Interface Systems Releases 2026 Retail Loss Prevention Benchmark Report

Annual study of 1.6 million monitoring events across 18,258 U.S. retail locations shows AI-powered technologies and interactive remote video monitoring deliver measurable results for retail loss prevention teams

St. Louis, MO – Interface Systems, a leading provider of AI-powered security and expert remote video monitoring for restaurants, retailers, and commercial businesses, recently released its 2026 Retail Loss Prevention Benchmark Report, an annual study based on 1.6 million remote monitoring events across 18,258 U.S. retail locations and 51 brands throughout 2025.

The report provides operational data at a scale to help retail loss prevention leaders understand when risk peaks, which threats escalate fastest, and which intervention strategies prove most effective across thousands of monitored locations.

Click here to read more

 



The U.S. Crime Surge
The Retail Impact


Bipartisan Push Against Retail Crime
Why the U.S. Senate Should Pass CORCA


By the D&D Daily staff

Organized retail crime has evolved far beyond traditional shoplifting, and many retailers, law enforcement agencies, and industry organizations believe federal laws need to evolve with it. That is one reason the Combating Organized Retail Crime Act (CORCA) has gained unusually broad support across political parties, the retail industry, supply chain groups, and law enforcement organizations nationwide.

The bill recently passed the U.S. House and now awaits consideration in the Senate. Supporters argue it could become one of the most significant federal tools aimed at addressing organized retail crime operations that increasingly operate across state lines and through sophisticated resale networks.

Unlike isolated theft incidents, organized retail crime often involves coordinated groups targeting multiple retailers, cargo shipments, pharmacies, and distribution centers. Stolen merchandise is frequently resold through online marketplaces, social media platforms, flea markets, and other channels that can make investigations difficult for local agencies working independently.

Retailers and law enforcement leaders say one of the biggest challenges is the fragmented nature of investigations. Criminal groups may operate in several states simultaneously, while local agencies often lack the resources or jurisdiction to connect cases together. Supporters of CORCA argue the legislation would improve coordination between federal, state, and local investigators while creating a centralized Organized Retail and Supply Chain Crime Coordination Center to better track patterns and share intelligence.

The legislation has earned support from organizations including the National Retail Federation, Retail Industry Leaders Association, U.S. Chamber of Commerce, trucking associations, and law enforcement groups. Many supporters say the bill is not simply about reducing theft losses, but also about improving safety for employees, customers, truck drivers, and supply chain workers who increasingly encounter aggressive theft activity.

Supporters also argue organized retail crime contributes to higher operational costs, supply chain disruptions, and reduced product availability. In some cases, repeat theft activity has forced retailers to increase security spending or limit merchandise access.

While debate over crime policy often becomes politically divided, CORCA has emerged as a relatively rare example of bipartisan agreement. Supporters say the Senate now has an opportunity to strengthen the national response to organized retail crime by passing legislation designed specifically for the scale and complexity of today’s retail theft networks.


Using Smart Tech to Nab Retail Criminals
Smart tools stores now use to catch thieves in real time
Retailers across the world are investing heavily in retail security technology that can detect and respond to theft as it happens. Rising levels of shoplifting, organised retail crime, and internal shrinkage have pushed the sector towards faster, more intelligent systems.

Modern anti-theft technology in retail is no longer limited to alarms and security guards. Stores now rely on connected systems that combine video analytics, smart tagging, and real-time data. The focus has shifted from recording incidents to preventing them in the moment.

For global retailers, the goal is clear: improve real-time theft detection while keeping stores efficient, open, and customer-friendly.

One of the most important developments in loss prevention technology is the use of AI-powered cameras. These systems go beyond traditional CCTV by analysing behaviour in real time.

Computer vision tools can detect unusual actions such as product concealment, rapid item removal, or suspicious movement patterns. When combined with machine learning, the system learns what normal shopping behaviour looks like and flags activity that falls outside expected patterns.

Many retailers now link AI retail security systems with point-of-sale data. This helps identify mismatches between what is scanned and what is taken from shelves. In some cases, alerts are sent instantly to store staff, allowing intervention before a theft is completed.

The advantage of this approach is speed. Instead of reviewing footage after an incident, staff receive live signals while the event is still unfolding.

Another core layer of modern anti-theft technology in retail is item-level tracking. This includes Electronic Article Surveillance (EAS) and Radio Frequency Identification (RFID) systems.

EAS remains widely used in clothing, cosmetics, and electronics. Security tags trigger alerts when unpaid items pass through exit gates. While effective, it offers limited detail about what has been taken.

RFID provides a more advanced approach. Each item carries a unique digital identity, allowing retailers to track products across the store in real time. This supports both inventory management and theft detection. tech.yahoo.com


Canada Using Tech to Fight Retail Theft Surge
Ontario considers highway licence‑plate cameras to crack down on rising retail theft
Ontario is weighing the use of automated licence‑plate recognition (ALPR) cameras on major provincial highways as part of a sweeping plan to combat a dramatic surge in organized retail theft, according to new details released Monday in the Protecting Ontario’s Streets and Communities Act, 2026.

The proposal is one of several measures under the bill’s “Stronger Enforcement” pillar, aimed at addressing what the province calls a sharp rise in coordinated shoplifting operations that are increasingly tied to organized crime.

ALPR systems are already used by police services across Ontario to detect stolen vehicles, suspended drivers and Amber Alert‑related plates. Extending the technology to retail‑theft investigations would mark a major expansion of its use.

The government says retail theft has escalated dramatically across Canada, with the Retail Council of Canada estimating $9.1 billion in losses in 2024, up from $5 billion in 2018. Officials say many of these incidents are no longer isolated shoplifting cases but part of organized criminal networks that target stores, intimidate staff and use violence to escape.

Michael Kerzner, Ontario’s Solicitor General, says these operations “put people at risk, hurt local businesses and drive up costs for families.

Currently, Ontario does not have a province-wide prosecution unit focused specifically on organized retail crime. Under the new plan, the Ministry of the Attorney General will establish a dedicated prosecution team to prioritize the most serious cases and provide early investigative guidance to police. toronto.citynews.ca


Despite NYC's Crime Progress, Assault Is Up
New York City’s Other Violent Crime Problem

Murder is down, but assault is up—a dangerous sign.

New York’s leaders have been rightly celebrating the city’s major reductions in murder and gun violence. But the city still struggles with a different violent crime problem: record-high assault rates. The causes are difficult to parse from the data alone, but the trend bodes poorly for long-term safety and stability.

But while these most serious forms of violence have declined, assaults have moved in the opposite direction. Last year brought nearly 30,000 felony assaults—incidents involving aggravating factors such as a weapon or an attack on a police officer—the highest total since at least the turn of the millennium and a 44 percent increase over 2019. There were also just under 46,000 misdemeanor assaults, a slight dip from 2024 but still up 8 percent from 2019.

Why the mismatch? In a start-of-year rundown, Governor Kathy Hochul’s office attributed the increase to “assaults on public sector employees and domestic violence.” Assaults on public workers, including attacks on police officers, accounted for about 10 percent of incidents last year, according to Vital City. Domestic violence is another 40 percent, reports the state.

The city has moved to police and prosecute domestic violence more aggressively. And NYPD Commissioner Jessica Tisch has spoken out about risks to cops. But the trend points to broader concerns. city-journal.org


How stores, vendors stop card theft

CPD Officers Responded Faster to 911 Calls After ShotSpotter Was Removed
 



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Best States for Disaster Preparedness
Disaster Preparedness Rankings Highlight Wide Gaps Between States
A new state-by-state disaster preparedness ranking highlights major differences in how well states are equipped to prevent, respond to, and recover from natural disasters and emergencies.

The rankings evaluated all 50 states across three major categories: resilience infrastructure and support capacity, disaster prevention planning and funding, and disaster risk and lasting damage.

Vermont ranked as the nation’s most prepared state with a total score of 61.75, followed by Massachusetts, Hawaii, Alaska, and Rhode Island. Analysts pointed to strong infrastructure systems, emergency planning, and lower long-term disaster impacts as key factors behind the top-performing states.

Several Northeast and Upper Midwest states performed well overall, with North Dakota, Pennsylvania, Utah, Maryland, and South Dakota also landing in the top 10.

Massachusetts earned the nation’s top ranking for resilience infrastructure and support capacity, while Florida ranked first for disaster prevention planning and funding despite placing much lower overall due to high disaster risk and infrastructure concerns.

Maine received the best score in the nation for low disaster risk and lasting damage, helping boost its overall ranking.

At the bottom of the list, Mississippi ranked last overall with a score of 24.78. Nevada, Arizona, Indiana, Alabama, and South Carolina also finished near the bottom.

Several Gulf Coast and Southern states struggled in the rankings, including Texas, Louisiana, Georgia, and Oklahoma — areas that frequently face hurricanes, tornadoes, flooding, and other severe weather events that can create long-term recovery challenges.

The report suggests states that perform consistently across infrastructure, planning, and recovery measures tend to rank highest overall, while states with higher disaster exposure often face ongoing difficulties managing long-term impacts and rebuilding efforts. smilehub.org


AI & Safety Management
Transforming Safety Management with AI One Step at a Time

Companies like Skanska and Cargill are utilizing AI to streamline processes, democratize safety knowledge, and support employees, not replace them.

Safety leaders, like other professionals, are being inundated with promises and pitches of various technologies that can simplify their work lives while keeping their employees out of harm’s way, and artificial intelligence (AI) is the current tech du jour. Daily incantations of the capabilities of the technology can often instill fear in employees who feel they will be replaced and create a great deal of pressure on safety managers who are required to quickly move AI into daily operations.

One time-tested strategy to determine if a technology is actually useful is to match that technology to a real-world situation. That has proven to be the most judicious way to discover early benefits that can be scaled as needed. This focused AI implementation strategy is paying off, and in this article we’ll look at two companies that offered insights on their use cases as well as their philosophies on the relationship between humans and technology.

Both Skanska and Cargill are building trust in their approach to integrating AI by providing credible information based on known safety standards, as well as talking with employees about how this is a tool to help them make better safety decisions and isn’t replacing employees.

These are examples of ways companies are exploring how AI can be brought into their organizations. The ultimate goal, however, is to significantly improve safety outcomes. “Our true return on investment will come with time and the ability to reduce SIFs,” says Kiprovski. ehstoday.com


Retail Spending Drops in April
Circana: Retail spending, unit demand fall in April
Challenging year-over-year comparisons and sustained economic pressures weighed heavily on consumer demand in April.

Overall retail spending declined 1.6% compared to April 2025, while unit demand fell 4.7%, reflecting a cautious consumer environment across multiple sectors, according to a report from Circana. The decline was driven in part by calendar-related shifts as the Easter holiday fell in March this year, creating an unfavorable comparison for April results.

Additionally, elevated pricing in key categories last year — particularly eggs during the height of avian flu disruptions — further complicated year-over-year performance metrics. chainstoreage.com

 
Here’s how SNAP restrictions are changing consumer spending

Following Shein sale, Everlane founder launches new brand

Lululemon, Founder Chip Wilson settle feud
 



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Strengthen Retail Security and Enhance Workplace Safety
with Off-Duty Law Enforcement


Discover how off-duty law enforcement enhances safety and
deters crime while protecting employees and assets.


Retailers are under more pressure than ever to prevent theft, ensure employee safety and maintain business continuity across stores. Criminal activities are on the rise, and they can severely disrupt operations, leading to financial losses and a tarnished reputation. Workplace security not only safeguards assets and sensitive information but also protects employees and visitors, fostering a safe and productive environment.

Hiring off-duty law enforcement is a proven way to level up your retail security strategy. Off-duty personnel are uniquely positioned to deter criminal activities, respond swiftly in emergencies and provide an added layer of protection. By integrating off-duty law enforcement into your security strategy, you can create a safer, more secure workplace environment.

Protos Security's workplace security blog explores ways that off-duty law enforcement can benefit retailers and increase workplace safety by:

  • Creating Safer Store Environments: Law enforcement provides a strong visual deterrent and offers peace of mind to both employees and shoppers.

  • Deterring Theft and Workplace Threats: Regular patrols, surveillance and expert situational awareness reduce the risk of crime before it starts.

  • Responding Swiftly to Emergencies: Off-duty law enforcement react quickly to high-stress situations, minimizing harm and restoring order with calm precision.

When you need trained law enforcement, Protos Security offers second- to-none coverage through the nation’s largest off-duty law enforcement network. With 60,000 off-duty personnel and more than 1,400 agencies, we provide expertise when and where you need it.

Want to reduce shrink, strengthen operations and keep your workplace secure?


Learn More Here


 

 

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Cybercrime Threats Target Retailers
Retailers Confront Growing Wave of Cybercrime Threats


By the D&D Daily staff

Cybersecurity experts say retailers continue to face increasing pressure from ransomware attacks, data breaches, and other forms of cybercrime targeting store operations, customer information, and supply chain systems.

Industry analysts note that retailers remain attractive targets because of the large volume of payment data, employee information, and operational systems tied to daily business activity. Criminal groups are also increasingly focusing on disruption tactics designed to temporarily shut down operations or create costly recovery efforts.

Recent incidents across the retail sector have involved ransomware attacks that encrypted company systems, interrupted distribution networks, delayed online orders, and affected point-of-sale operations. In some cases, attackers have also threatened to release stolen customer or employee data unless ransom demands were met.

Cybersecurity firms say phishing emails remain one of the most common entry points for attackers. Employees may unknowingly click malicious links, download infected attachments, or enter credentials into fraudulent login pages designed to mimic legitimate business systems.

At the same time, retailers are facing increased risks tied to third-party vendors and software providers. Analysts warn that cybercriminals are increasingly targeting smaller vendors with weaker security protections as a pathway into larger retail networks.

Loss prevention and asset protection teams are also becoming more involved in cyber-related response planning as digital threats increasingly impact physical store operations. Experts say coordination between LP, IT, fraud prevention, and operations departments is becoming more critical as cyber incidents can quickly affect inventory visibility, store communications, payment systems, and customer service functions.

Many retailers are responding by expanding employee cybersecurity training, implementing multi-factor authentication, increasing network monitoring, and investing in incident response planning. Some companies are also conducting simulated phishing exercises and ransomware response drills to improve preparedness.

Industry observers say cybercrime is expected to remain a major operational concern for retailers as threat actors continue evolving tactics aimed at both financial theft and business disruption.


Ransomware Gang Behind 7-Eleven Breach
(Update) Store Chain 7-Eleven Confirms Data Breach Linked to the ShinyHunters Ransomware Gang
American convenience store chain 7-Eleven is notifying individuals of a data breach claimed by the prolific ransomware gang ShinyHunters.

Irving, Texas-based 7-Eleven operates over 86,000 stores worldwide and generates approximately $80 billion in annual revenue. In early April 2026, the store chain learned that an unauthorized entity had gained access to a document storage system.

“We recently discovered that on April 8, 2026, an unauthorized third party gained access to certain 7-Eleven systems used to store franchisee documents,” the company stated.

The store chain responded by launching an investigation involving a leading forensics firm to determine the nature of the information stolen and to whom it pertained. The investigation determined that the data breach had leaked personal details.

“Through our investigation, we have determined that documents involved in the incident included the information you provided to us during your franchise application,” the company said. cpomagazine.com


The Rise of Chinese Phishing Gangs
Chinese phishing gangs grow into a force to be reckoned with
Chinese-language phishing-as-a-service (PhaaS) communities are expanding in an area historically dominated by Russian-speaking cybercriminal groups.

The Google Threat Intelligence Group (GTIG) analyzed a dozen active PhaaS offerings operating in Chinese-language underground communities and found mature services, with several likely linked to broader criminal activity in the region.

Multiple Chinese-language PhaaS operators adopted AI tools to increase scale and reduce reliance on static phishing infrastructure.

Darcula, a PhaaS platform linked to UNC5814, shows how AI is becoming part of phishing services. The platform replaced static templates with AI-powered page generators and browser automation tools such as Puppeteer.

This enables users to clone legitimate websites by replicating their HTML, CSS, JavaScript, and visual elements using a target website URL. As each phishing page is unique and does not rely on static templates, signature-based detection methods become increasingly ineffective.”   helpnetsecurity.com


The alert economy is driving security analyst burnout

European AI adoption hits 99% with regulated data driving most policy violations


 




'Bait and Switch' Amazon Feature?
Amazon sued over Subscribe & Save feature
Amazon tells its customers they can save by signing up for regular, automatic purchases of certain products. But a new lawsuit alleges Amazon’s Subscribe & Save program is more like “Subscribe & Switch.”

In a lawsuit filed May 15 in the federal court for the Western District of Washington, Pennsylvania residents Aaron and Leah Herman claim the Seattle-based e-commerce giant tricked them into signing up for automatic purchases of their coffee in exchange for discounts before jacking up the price.

The Hermans and their attorneys with the Seattle-based firm Stritmatter Law say the program violates Washington’s Consumer Protection Act and seek to open the lawsuit to others who signed up for automatic purchases through Amazon.

The Hermans signed up for recurring purchases of their favorite brand of coffee on Amazon in February 2024, according to the lawsuit, under the belief they would save money. Amazon advertised that subscribers can save up to 15% compared with a single purchase.

The couple found that even with the 15% discount, their coffee payments steadily ticked up between February and October 2024 from around $17 to nearly $29 — past the prices offered by third-party sellers.

Amazon did not adequately inform the Hermans that they could purchase the same product for less from other sellers on Amazon, the lawsuit claims.

Although the Hermans received emails notifying them of the price increases, they didn’t have time to look for a better price before the payment went through, according to the lawsuit.

They would not have signed up for the Subscribe & Save program if they knew the price would go up, the lawsuit claims.

The lawsuit seeks damages for the Hermans and potential class members, but it does not specify an amount. seattletimes.com


Amazon pays millions after idling in NYC. Can I be fined, too?
Amazon paid millions in fines after the company racked up idling infractions from its delivery services.

Under New York City law, it's considered idling when an unauthorized vehicle has had its engine running for more than three minutes and is parked. If it's parked near a school, a vehicle is considered idling when it's running whilst parked for more than a minute.

The city's Department of Environmental Protection enforces the law, which can result in a fine of $350 to $2,000. usatoday.com

 
How AWS is helping retailers build their own AI-powered shopping experiences

You’ve been trying to get around Amazon – but it’s not that easy


 


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Arizona; DOJ: Thief who swiped items worth over $140,000 from multiple Arizona Walmarts sentenced to prison
A man who targeted Walmart stores in various Arizona counties has been sentenced to eight years in prison, authorities announced Wednesday. Alexander Dantzler was charged with taking part in two separate organized retail theft and trafficking operations and personally stealing more than $140,000 worth of merchandise, according to the Arizona Attorney General’s Office. In the first operation, he targeted Walmart stores in multiple counties, including Mohave, Graham, Pima, Pinal, Santa Cruz, Maricopa and Yavapai County, prosecutors said. In the other operation for which he was nabbed, Dantzler stole from a Walmart Neighborhood Market in Pima County. During his April 23 sentencing, Dantzler was also given 14 years of probation and ordered to pay $140,000 in restitution.  ktar.com


Maricopa County, AZ: Phoenix man sentenced in golf theft ring targeting Valley sporting goods stores
A Phoenix-area man behind a golf theft ring was sentenced to six years in prison after pleading no contest to organized retail theft charges in a string of sporting goods store heists. Connor Burgess, 32, stole more than $26,000 in golf clubs and related sports merchandise, prosecutors said. Connor Burgess was sentenced May 20 in Maricopa County Superior Court on one count of organized retail theft, according to court records.  ktar.com


Sacramento County, CA: :Four arrested in coordinated retail theft spree across Sacramento County
Four suspects were arrested after allegedly carrying out coordinated thefts at multiple retail stores, according to the Sacramento County Sheriff's Office. Investigators said on May 22, 18-year-olds Ijanae McClendon and Saniya Douglas, along with a 17-year-old girl and a 16-year-old girl, targeted two Bath & Body Works locations and one Ulta Beauty store. Authorities said the group entered the stores, filled totes and bags with merchandise and left without paying. The reported loss totaled about $4,322. Deputies later located the suspects’ vehicle and detained the group. Loss prevention employees positively identified all four suspects, officials said. McClendon and Douglas were booked into the Sacramento County Main Jail on suspicion of grand theft, conspiracy and organized retail theft. The two juveniles were booked into the Sacramento County Juvenile Detention Center on the same charges.  abc10.com


Charlotte, NC: Two Men accused of stealing thousands in jewelry from Myers Park store

 



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Shootings & Deaths


Cobb County, GA: Cobb County police investigate shooting involving officers near Town Center Mall
Police are investigating a shooting where police were involved near Town Center Mall in Cobb County, authorities said Wednesday. The Cobb County Police Department said officers are on the scene in the area of the mall, near the Juicy Crab and J. Christopher’s restaurant. Multiple law enforcement agencies are at the scene as investigators continue their work. Officials are asking residents and drivers to avoid the area and use alternate routes until further notice to allow emergency personnel to safely manage the investigation. Police have not released details about what led to the shooting or whether anyone was injured. Authorities said additional information will be released as it becomes available.  wdef.com


San Jose, CA: Suspected road rage shooting leaves 1 hurt in Valley Fair parking lot
A suspected road rage incident escalated into a shooting Tuesday afternoon in the parking lot of Valley Fair Mall in San Jose, police said. Officers found one person suffering from at least one gunshot wound. The victim was hospitalized and is in stable condition. Police arrested a suspect nearby and recovered a firearm as the investigation continues.  ktvu.com


Towson, MD: C-Store Employee Shot During Armed Robbery In Towson
A man was injured early Saturday morning during an armed robbery in Towson, authorities said. According to Baltimore County police, the robbery occurred around 2 a.m. in the 8500 block of Loch Raven Boulevard. When officers arrived, they found the man, an employee at the location, suffering from a gunshot wound to the abdomen. Investigators later learned the employee was shot when the suspect involved in the robbery discharged a gun, striking the victim in his upper body.  patch.com
 



Robberies, Incidents & Thefts


Seattle, WA: Man convicted of 17 felonies related to string of armed dispensary and bank robberies following three-week trial

Mason County, WA: Shelton restaurant employee arrested after $6K burglary, barricaded himself in his garage with firearms

Bexar County, TX: Trio facing multiple charges after string of robberies across Bexar County, sheriff says

Regina, SK, Canada: Two 15-year-old boys charged after allegedly robbing Regina store, attacking employee


 


 

C-Store – Towson, MD – Armed Robbery / Emp wounded
C-Store – Honolulu, HI – Robbery
C-Store – Indianapolis, IN – Armed Robbery
C-Store – Burlington, NC – Armed Robbery
C-Store – Petaluma, CA – Burglary
C-Store – Cleveland, OH – Armed Robbery
Clothing – Mansfield, CT – Robbery
Dollar – Tyler, TX – Armed Robbery
Gas Station – Chicago, IL – Burglary
Jewelry - Charlotte, NC - Robbery
Restaurant – Fishers, IN – Robbery
Restaurant – Shelton, WA – Burglary
Vape – Nederland, TX – Armed Robbery
Vape – Indianapolis, IN – Burglary                            
 

Daily Totals:
• 10 robberies
• 4 burglaries
• 1 shooting
• 0 killed



Click map to enlarge


 


 

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Regional AP & Safety Business Partner - South Region
Texas
This position is considered Field based and is considered to be a blend of onsite and remote work activity. Field associates will spend their time both traveling to and spending time in various PetSmart locations and can expect to be asked to travel to Phoenix Home Office periodically throughout the year. Field associates typically work out of their home office when not traveling as outlined above...
 



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