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 5/27/26

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How Organized Retail Crime is Threatening the Retail Industry

Organized Retail Crime (ORC), the coordinated theft of merchandise for resale, has grown exponentially in the U.S., necessitating increased security measures and even causing store closures. The issue is projected to escalate, demanding modern, tactical security solutions that allow retailers and law enforcement to combat ORC while maintaining a pleasant shopping environment.

Cloud video security is a powerful tool in fighting ORC. OpenEye's comprehensive guide delves into the current methods for defining and measuring ORC's impact on businesses and the economy. It explores effective security strategies for mitigating inventory loss and enhancing the shopping experience. The guide also highlights the advantages of cloud video surveillance in tackling ORC, and how the integration of other security systems can provide a more robust solution for retailers.

Learn more

 



The U.S. Crime Surge
The Retail Impact


'Senate Must Pass CORCA'
Rampant cargo theft hits everything from LEGO to tequila. We need the Senate to help stop it

House passed legislation to fight theft networks, and the Senate must now bring it to Trump's desk

The trucking industry loses $18 million every day due to cargo theft. But this is not simply an industry problem. It is an invisible tax on consumers. When $400,000 of Costco lobster, $1 million of Guy Fieri and Sammy Hagar’s branded tequila, or $4 million of skincare products go missing, insurance premiums rise for trucking companies and retailers, security costs increase and those expenses eventually appear in the prices Americans pay at stores and online checkouts.

For consumers, the impact goes beyond a few cents at the register. Stolen goods delay deliveries and force retailers to raise prices to hedge against future losses. Products can become harder to find, especially during peak demand periods.

At a moment when many households are already strained by persistent inflation and rising gas prices, organized cargo theft is one more pressure pushing everyday costs higher.

That’s where Congress must step in. On May 12, the House passed the Combating Organized Retail Crime Act, known as CORCA, designed to strengthen the federal response to organized theft networks. The Senate must follow suit.

Cargo theft rarely stops at state lines, but law enforcement authority often does. Local investigators are left untangling crimes that span multiple jurisdictions while criminal networks exploit the gaps. Three-quarters of stolen freight is never found, according to the American Transportation Research Institute. Just one in 10 cargo thefts lead to an arrest.

CORCA would change that. It would improve intelligence-sharing across agencies, strengthen efforts to identify and pursue theft networks, and help seize stolen profits. It would also create a federal coordination center within the Department of Homeland Security. Law enforcement could finally respond without one hand tied behind its back.

Perhaps most notable is the broad coalition behind the legislation. Trucking companies, retailers, railroads and law enforcement groups support the bill, along with bipartisan majorities in the House. Why? Because they know we all pay if these criminal syndicates continue to run rampant. foxnews.com


'Broken Windows' Policy to Fight Retail Crime?
KOOP: Time to tackle shoplifting, before it turns into worse crimes
Governments absolutely need to do far more to address grocery inflation, which is higher in Manitoba than anywhere else in the country. But that explanation only goes so far.

The reality, as Winnipeg police have demonstrated repeatedly, is that much of this theft is perpetrated by organized criminals looking to turn a profit. In March, for example, police arrested someone who had been recruiting shoplifters to steal brand-name power tools from stores across the city, then reselling the goods for profit.

Shoplifting might seem small. But allowing it to happen day after day without consequence sends a message: crimes are tolerated here, and there is no reason to stop. That message has serious consequences for everyone who lives and works in these communities. Small crimes transform into big crimes, and neighbourhoods are wrecked as a result.

Nobody wants to take their kids to the store and watch someone walk out with stolen goods. It makes people feel unsafe in their own neighbourhoods.

It erodes the sense that a community is a place with shared rules and expectations.

So what’s the answer? Fix the broken window: target prevention and punishment for “small” crimes like shoplifting before they become big crimes. kenoraminerandnews.com


10K Gun Store Thefts Per Year in the U.S.
How common are gun store thefts?
Federally licensed gun dealers reported 10,383 firearms lost or stolen nationwide in 2025, according to a federal firearms licensee theft and loss report from the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF).

Of those cases, 1,748 were stolen in burglaries, 1,338 were stolen in larcenies (when someone walks off with it), and 77 were taken during robberies with the threat of force of violence. Pistols and rifles were the two most common guns lost or stolen, data shows.

More than 7,200 cases were classified as inventory “losses.”

For larcenies, the most common tactic was to “walk/run” out with a firearm, according to the ATF. In 2025, there were 170 larceny incidents reported involving 225 stolen firearms across the country.

Texas reported 740 guns lost or stolen last year that were tied to 136 total incidents. Nearly 300 were stolen in burglaries, 60 in larcenies, 25 in robberies and 359 were reported as being lost.

Texas ranked third nationally for the highest number of reported lost or stolen guns last year, according to the data. Pennsylvania had the most at 837 followed by North Carolina with 717. kxan.com


Balancing Security & Privacy
Lowes and Home Depot's new AI-powered license plate readers are meant to catch thieves, but experts worry about privacy
Home improvement giants Home Depot and Lowe’s are expanding the use of their AI-powered, automated license plate readers to help combat shoplifting and organized retail theft. Known as ALPR, the technology captures images of vehicles and their license plates as they arrive at their stores.

Theft from large stores has become more problematic and harder to control. However, there is no immediacy when ALPR systems detects suspected shoplifters. The cameras record the vehicles and people. If a crime is reported, the store can confirm which vehicles were on the property at the time and relay that information to authorities.

“Retail crime is a complex and sophisticated challenge, with trends that continue to metamorphose,” University of Florida Research Scientist and Loss Prevention Research Council Executive Director Dr. Read Hayes said. “The retail industry is working in lockstep with the research community and solutions providers to develop, test and improve the next generation of asset protection tools and strategies in the ongoing battle against ORC.”  finance.yahoo.com


Retail crime costs Michigan billions. CORCA could help | Opinion

New FBI data: Crime rate drops across US, Ohio

FBI crime data highlights top 10 crimes in SC, safest and most dangerous cities

 



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Retail LP Career Paths Expanding
Retail Loss Prevention Emerging as a Career Path Beyond Traditional Security Roles

Younger professionals finding opportunity in data, investigations, tech and operations

By the D&D Daily staff


Retail loss prevention is increasingly becoming more than just a security position — it is evolving into a long-term career path that blends investigations, analytics, operations, technology and leadership.

As retailers continue investing in organized retail crime prevention, workplace safety, AI-driven analytics and operational intelligence, the role of loss prevention professionals has expanded well beyond apprehensions and surveillance. Industry experts say the field now offers career opportunities for individuals with backgrounds in criminal justice, business operations, cybersecurity, data analysis and even behavioral psychology.

Many large retailers are building structured LP career tracks that allow employees to move from store-level asset protection positions into regional investigations, ORC intelligence, supply chain security, corporate risk management and enterprise safety leadership. Several retailers have also expanded internship and leadership development programs aimed at attracting younger talent into the profession.

Technology is also reshaping the skill sets retailers seek. Modern LP teams increasingly rely on video analytics, exception reporting, AI-powered monitoring systems and data-driven investigations. As a result, professionals with strong communication skills and an understanding of technology are becoming highly valuable within the industry.

Industry leaders say one of the biggest misconceptions about loss prevention is that the role focuses only on theft. In reality, many LP professionals now work closely with operations, HR, legal departments and store leadership on issues involving workplace violence prevention, internal investigations, safety compliance and crisis response planning.

The profession has also gained visibility as retailers face rising concerns surrounding organized retail crime, repeat offenders and employee safety. That increased attention has helped elevate LP leadership within many organizations, giving departments a larger voice in operational decision-making.

For many entering the workforce, retail loss prevention is increasingly being viewed not simply as a job, but as a diverse career field offering advancement opportunities across multiple areas of retail operations and corporate security.


Dollar Store Closures Surge
Mass dollar store chain closures hit Pa., elsewhere
Family Dollar has shuttered 350 stores in just 10 months due to struggling sales and inflation. These stores made up nearly five percent of the discount chain’s presence in the United States.

Pennsylvania saw 15 Family Dollar locations close statewide over that time period, the 10th most overall in a tie with Arkansas and Florida. The hardest hit states, however, were Texas and Ohio, which saw 35 and 28 permanent closures, respectively.

Family Dollar was once the second-largest dollar store in the country, second only behind Dollar Tree. Dollar Tree actually purchased Family Dollar in 2015, although it was eventually sold in 2025 to Brigade Capital Management Macellum Capital after both chains suffered closures the year prior. pennlive.com


Most Patriotic Retailers?
Survey: Levi’s, Amazon, Walmart, Ralph Lauren among ‘most patriotic’ brands
Four retailers ranked among the top 10 companies in an annual survey of the 100 brands that Americans feel best embody the value of “patriotism."

Levi Strauss & Co., took the fourth spot in brand loyalty and consumer engagement research consultancy Brand Keys' 25th annual “Most Patriotic Brands” survey. Amazon came in sixth, with Walmart and Ralph Lauren taking the seventh and ninth spots respectively. Jeep once again took the top spot.

Other retailers that made the ranking include: The Home Depot (#34); Macy’s (#36); Nike (#40); Target (#45); American Eagle Outfitters (#47); Jersey Mike’s Subs (#50); Dick’s Sporting Goods (#56); Old Navy (#58); Patagonia (#68); Gap (#69); L.L.Bean (#72); Costco (#74); Trader Joe’s (#77); Chick-fil-A (#78); Tommy Hilfger (#85); Coach (#86); J.Crew (#88) chainstoreage.com


In-Store Shopping Remains Popular
Study: Shoppers still value in-store grocery shopping — here’s why
Despite growing online grocery shopping trends, consumers visit more than five separate grocery store banners on average per month.

That’s one of the findings of the “U.S. Grocery Shopper Trends 2026” report developed by the Food Industry Association in partnership with The Hartman Group. The study found that shoppers continue to value grocery shopping in store, and outlines elements of the evolving physical grocery shopping experience that build shopper loyalty and repeat visits. chainstoreage.com


Walmart ties expected tariff refunds to price strategy amid cost pressures

Tim Hortons launches campaign to hire 10,000 local people

DC-area malls grapple with closures of former ‘anchors’
 



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Revenue Isn't Just On the Line - So Is Reputation
Cyber fears threaten retailer loyalty, warns RSM survey
Cyber attacks are posing a growing threat to retailer revenues and reputations, with almost a quarter of shoppers prepared to abandon brands hit by data breaches, according to new research from RSM UK.

The accountancy and consulting firm’s Consumer Outlook survey found that 24 per cent of consumers would completely stop using a brand following a data breach, underlining the financial risks retailers face as cyber attacks become more sophisticated.

The findings follow a series of high-profile attacks on major retailers last year, including Marks & Spencer, Jaguar Land Rover, Co-op and Harrods. RSM noted that M&S alone is estimated to have lost £136 million as a result of a cyber incident.

Despite concerns around cybersecurity, the survey of 2,000 consumers also highlighted shoppers’ willingness to share personal data in return for tailored offers and recommendations. Nearly two-thirds (65 per cent) said they were comfortable providing brands with their personal details to receive personalised benefits.

Sheila Pancholi, partner and head of technology risk assurance at RSM UK, said retailers could not afford to become complacent.

“Our findings are a stark reminder of just how damaging a cyber attack can be for a business,” she said. “Losing almost a quarter of their customer base could amount to a significant loss in revenue, so retailers mustn’t get complacent.”

Pancholi added that recent incidents demonstrated that retailers of all sizes remain vulnerable to attacks, particularly as cyber criminals become more advanced through the use of artificial intelligence.

It’s no longer a case of ‘if’, but ‘when’, retailers may fall victim to an attack,” she said.

She also stressed that retailers needed to focus not only on prevention but also on how they respond to incidents. asiantrader.biz


7-Eleven Breach Impact
Personal information of 185,000 people exposed after cyberattack on 7-Eleven
Data belonging to about 185,000 people was exposed following a cyberattack on convenience store chain 7-Eleven that was later claimed by the ShinyHunters extortion gang, according to Have I Been Pwned.

The exposed information includes email addresses, names, physical addresses, dates of birth, and phone numbers, while a small number of records also contained additional data fields.

7-Eleven is a convenience store chain with more than 86,000 stores in 19 countries.

On April 8, 2026, the company discovered that an unauthorized third party had gained access to certain 7-Eleven systems.

On May 1, Jim Kastle, CISO at 7-Eleven, confirmed in a notice of security incident that the investigation determined documents involved in the incident contained information individuals had submitted during the franchise application process.

We take the security of your personal information very seriously and immediately launched an investigation in order to assess the affected documents and bring this to your attention. We also wanted to apologize for any inconvenience this may cause you,” Kastle said.  helpnetsecurity.com


'Phishing-as-a-Service Platform'
FBI warns about PhaaS platform used to access Microsoft 365 environments

Device code phishing enabled hackers to bypass multifactor authentication without credentials.

The FBI is warning about a phishing-as-a-service platform, called Kali365, that allows hackers to access Microsoft 365 tokens and bypass multifactor authentication without a user’s credentials.

The Kali365 platform subscription lets hackers access OAuth tokens and gain persistent access to the M365 environments of targeted organizations or individuals, according to an FBI advisory released Thursday.

The platform subscription serves as an entry point for less sophisticated attackers. The platform offers access to AI-generated phishing lures, dashboards to track targeted victims, automated templates and other benefits.

The attacks use phishing emails that impersonate trusted cloud productivity and document sharing services, the FBI said. The emails include a device code that tells the user to visit a legitimate Microsoft verification page, on which the user pastes in the code.

The hacker then can gain OAuth access and refresh tokens. This provides access to the Microsoft 365 account and various services, including Teams, Outlook and OneDrive.

Arctic Wolf researchers said the Kali365 infrastructure lowers the barrier to entry for potential attackers. cybersecuritydive.com


Anthropic: Claude Mythos identified 10,000+ software flaws

Iranian government breached LA Metro system, security firm says


 




The Dangerous Counterfeit Market
From fake medicines to watches, counterfeits are everywhere and getting harder to catch
There’s now a vast, rapidly expanding global trade in counterfeit goods: imitation clothes, shoes and electronics, and even fake cosmetics and pharmaceuticals.

Some fake products can pose serious health risks to unsuspecting buyers.

Health authorities have warned consumers to “exercise extreme caution when buying medicines and medical devices online”. These include counterfeit weight-loss products falsely claiming to contain prescription medicine and counterfeit Botox vials.

Testing has found counterfeit sunscreens that lack any UV filter, offering no protection against skin damage.

A recent report tracked customs seizures from around the world. It estimated the counterfeit trade has grown to about US$467 billion in 2021. That’s around 2.3% of total global imports.

However, the counterfeit market’s true scale is likely far greater, given its opaque, often illicit nature.

A major driver behind the growth of counterfeiting is the rapid expansion of online shopping platforms. These have significantly lowered barriers for counterfeiters to reach global audiences, increasing consumer exposure to fraudulent goods.

Popular secondhand marketplaces, such as Facebook Marketplace, eBay and Craigslist, further complicate the issue.

Counterfeit items are frequently sold as genuine, pre-owned goods. This has made detection more difficult and increased the risk of consumers falling prey to deceptive practices. theconversation.com


AI 'Coaches' Rollout
Dick’s Sporting Goods rolling out Agentic AI 'coaches' in June
The nation’s largest sporting goods retailer will soon deliver immersive conversational experiences to customers via its mobile app.

Dick’s Sporting Goods is partnering with Adobe to launch “Coach by Dick’s,” an agentic AI-based personal assistant designed to support customers throughout their entire shopping journey, in its mobile app beginning in June 2026.

Coach by Dick’s is built on the Adobe Brand Concierge solution using the retailer’s content and knowledge. Through natural conversation, the tool will provide tailored product recommendations informed by a customer’s sport, level, interests and specific needs as well as navigate decisions on products and services with guidance based on customer behavior and shared input.

Dick’s first announced its AI digital coaching solution in partnership with Adobe in April 2026. Dick’s is also using Adobe Experience Platform to combine data signals across customer interactions to more deeply understand individual needs and preferences and Adobe Journey Optimizer to orchestrate cross-channel experiences. chainstoreage.com


Amazon robotic facilities could quadruple the tech giant’s footprint in Middletown

Stord raises $250M to harness AI for e-commerce logistics


 


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Leesburg, FL: Suspect allegedly stole more than $3,000 worth of tools at The Home Depot
A Tavares man was arrested after allegedly stealing over $3,000 worth of tools from Home Depot on several occasions. An officer responded to Home Depot, located at 10825 U.S. Hwy. 441, regarding a theft around 11:15 a.m., Tuesday, May 19, according to an arrest report from the Leesburg Police Department. The caller advised that 44-year-old Scott Joseph Vincent had stolen $3,000 worth of merchandise in the past, and he had just committed another theft.  leesburg-news.com


Calgary, AB, Canada: Arrests made in theft of $87K worth of collectibles from Calgary stores
Two Calgary men are facing charges in connection with a series of thefts at collectible stores last summer that saw $87,600 in merchandise stolen. Police say three stores were broken into between July 14 and Sept. 7, 2025, including Celly Sports and Games, Eastridge Sports Cards and Games and First Player Card Shop. A break-in was attempted at a fourth location – Olympic Sports Cards and Games – but the suspects weren’t able to get inside after sawing through the door.  ctvnews.ca


Sonoma County, CA: Several Arrested in Connection with Sonoma County Multi-Agency Organized Retail Theft Investigation
“On May 20, 2026, Rohnert Park Department of Public Safety (RPDPS), Sonoma County Sherriff’s Office (SCSO), Windsor Police Department (WPD), Santa Rosa Police Department (SRPD), Petaluma Police Department (PPD) and the Sonoma County District Attorney’s Investigator’s Office participated in a countywide Organized Retail Theft (ORT) enforcement operation alongside allied loss prevention officers. The following arrests were made by RPDPS: Adrian Perez-Zamudio, Enedina Dominguez and Michael Broach. SRPD made two arrests, however, their investigation is ongoing and the names will not be released at this time.
Organized retail theft is a serious problem that affects both public safety and businesses.   crimevoice.com


Folsom, CA: Folsom Police say 58 grams of fentanyl found after $1,500 retail theft arrest of 4 people

 



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Shootings & Deaths


Two killed in ‘targeted attack’ at Gulfport Walmart identified, police say
Two people are dead, one person is in critical condition, and several others are in custody following a shooting at a Walmart gas station in Gulfport, Mississippi. The two deceased victims are a man and a woman. According to Gulfport Police Public Information Officer Jason DuCré, the shooting at 11333 Highway 49 was reported just after 1:30 p.m. Several people have been detained in connection with the shooting, DuCré said, adding that no other arrests are expected. The exact number of people taken into custody and the motive for the shooting remain unclear, though investigators believe those responsible for the shooting knew each other. wwltv.com  sunherald.com


Pleasant Hill, MO: Police share update on deadly shooting at Price Chopper
Prosecutors have charged a 27-year-old man with murder and several other felonies in a deadly shooting on Memorial Day at the Cosentino’s Price Chopper in Pleasant Hill. The Cass County Prosecutor’s Office charged Allen T. Prince of Pleasant Hill with one count of first-degree murder, two counts of first-degree assault or attempted first-degree assault, and three counts of armed criminal action. According to court documents, the charges stem from the shooting shortly before 4:30 p.m. Monday at the Price Chopper at 2102 N. Missouri 7 that killed a 45-year-old woman from Johnson County, Missouri, who was shopping at the store. A 17-year-old store employee was also shot and was taken to a hospital for treatment of his injuries. Prince was also taken to a hospital for what police believe was a self-inflicted gunshot wound.  kansascity.com


Indianapolis, IN: DOJ: Driver and Shooter Sentenced to Federal Prison for Indy Family Dollar Armed Robbery
According to court documents, Jeremy Helms and Jaylynn McKinney robbed a Family Dollar store on East 10th Street on April 23, 2023. That’s on Indianapolis’ east side near Arsenal Technical High School. Investigators say McKinney parked a getaway car behind the store while Helms went inside, pointed a gun at the clerk, and demanded money. When the clerk couldn’t open the registers, Helms stole $120 from the victim’s pockets. As Helms left the store, he shot the clerk in the leg. “An innocent employee showed up to work that day and left wounded and lucky to be alive,” said Tom Wheeler, U.S. Attorney for the Southern District of Indiana. “Thanks to the swift work of IMPD and our federal partners, both men will serve significant time.”  wibc.com
 



Robberies, Incidents & Thefts


North Charleston, SC: Armed juvenile arrested after running through mall
An armed teen was arrested after running through a mall in South Carolina, according to police. The North Charleston Police Department said on Saturday night an officer was working an off-duty assignment with the Northwoods Mall’s security K-9 unit when one of three males approached the handler to ask about the dog’s breed. During the interaction, police said the security dog alerted to a possible gun and the officer reportedly smelled marijuana coming from one of the males. The officer told the three males to remain in place while he determined whether they had guns or drugs. Police said a juvenile suspect ran through the mall, allegedly while armed, as the security officer remained with the other individuals.  wyff4.com


Rochester, NY: 3 Rochester teens charged after stolen vehicle, guns found at Marketplace Mall

Jacksonville, FL: Man arrested for string of armed robberies at food trucks and restaurant


 


 

C-Store – Sioux Falls, SD – Armed Robbery
C-Store – Baltimore County, MD – Armed Robbery
C-Store – Greenville, NC – Armed Robbery
C-Store – Plumstead Township, PA – Robbery
Clothing – San Angelo, TX – Robbery
Clothing – Champaign, IL – Robbery
Dollar – Memphis, TN – Armed Robbery
Eyewear – Queen Anne’s County, MD – Robbery
Gaming - Kansas City, MO – Armed Robbery
Hardware – Palmer Township, PA – Robbery
Jewelry - Newark, DE - Robbery
Jewelry - Langhorne, PA - Robbery
Jewelry - Denver, CO - Robbery
Jewelry - Cedar Park, TX – Robbery
Liquor – St Louis County, MO – Armed Robbery
Mall – Folsom, CA – Armed Robbery
Restaurant – Rome, NY – Robbery
Restaurant – East Haven, CT – Burglary
Shoe – Menomonee Falls, WI – Robbery
Walmart – Punxsutawney, PA – Robbery                           
 

Daily Totals:
• 19 robberies
• 1 burglary
• 0 shootings
• 0 killed



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