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Joseph Trance, LPC, CFI named Director of
Asset Protection for Goodwill Industries of Dallas
 Before
being named Director of Asset Protection for Goodwill Industries of Dallas,
Joseph spent more than five years with Stage Stores, most recently as Director -
Facilities & AP Services for nearly a year, and previously as Regional Asset
Protection Manager (three years) and Market Asset Protection Manager (two
years). Earlier in his career, he spent seven and a half years with Macy's,
first as a Loss Prevention Manager then as a District Manager of Investigations.
Congratulations, Joseph!
Mike Rackley promoted to Senior Director of
North America Retail Operations for Nike
 Mike
has been with Nike for nearly eight years, starting with the company in 2013 as
Global LP Director. Before his promotion, Mike served as Sr. Director Global
Retail Development & Operations for two years, Sr. Director Retail Operations
Risk & Control for a year and a half, and Sr. Director Global LP & Compliance
for over a year. He's also held other AP and security related positions such as
Chief Security Officer for Apollo Group and Director of Global Security for
Target. Congratulations Mike!
William Chambers, CFI promoted to Senior
District Loss Prevention Manager for Sephora
 William
has been with Sephora for nearly 10 years. Before his promotion to Senior
District Loss Prevention Manager, he served as District Loss Prevention Manager
since 2011. Earlier in his career, he spent eight years with Stein Mart as Area
Loss Prevention Manager, seven years as a Detective with Big Bear, and five
years as a Detective with Schottenstein's. Congratulations, William! |
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See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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Sensormatic Solutions Newest SuperTag 4 Helps Retailers Maximize Sales,
Reduce Shrink
Unique tag design & SMaaS integration offer next generation protection for
high-value merchandise
 Johnson
Controls, the global leader for smart and sustainable buildings, today
announced that
Sensormatic Solutions, its leading global retail solutions portfolio,
unveiled its next generation, best-in-class SuperTag - the SuperTag 4. With its
unique design, SuperTag 4 offers retailers the highest level of anti-theft
protection to date, and it is now commercially available for purchase.
SuperTag 4 features new patented technology that incorporates the highest level
of defeat resistance thus far. Available with or without RFID technology, the
SuperTag 4 proves highly effective when attached to apparel targeted by
Organized Retail Crime (ORC) rings. Read more in
today's Vendor Spotlight below.
Johnson Controls releases new victor Application Servers for scalable video
management
Zebra Global Shopper Study:
Pandemic Accelerates Technology Spending Plans for Six-in-10 Surveyed Retailers
 Zebra
Technologies Corporation, an innovator at the front line of business with
solutions and partners that deliver a performance edge, today revealed the
results of its 13th annual
Global Shopper Study.
Zebra’s annual study found shoppers expect a seamless experience between stores
and online and are increasingly placing orders online because of desired product
availability, resulting in a surge of ecommerce orders with nearly 60% placing
an order in the last three months. With more than one-fifth of shoppers
returning an item purchased online, 57% of store associates are feeling
significantly challenged by these returns. Out-of-stocks also remain a challenge
and 41% of shoppers say this is the top reason for leaving stores without a
purchase. This is followed by long checkout lines (32%) and an inability to find
items (31%) both representing a marked increase from last year.
Safety now part of in-store experience
Consumer and associate confidence can be increased when precautions or safety
measures are put into place. Currently, there is a sizable trust gap between
retail decision-makers, shoppers and associates when it comes to health and
safety. While approximately 90% of decision-makers think shoppers and associates
trust them to make health and safety a priority, only 65% of shoppers and 77% of
associates agree. Nearly two-thirds (67%) of shoppers are concerned with surface
sanitation or social exposure in stores, and 59% of shoppers prefer stores with
contactless payment options. Seven-in-10 associates say social
distancing/contact tracing apps would allow them to provide a better customer
experience.
Read More Here
D&D Daily Confidential Benchmarking Survey:
Senior LP Pyramid Head Reporting Structure Survey
5 Questions - Less than 5 Minutes - Click Here
Privacy statement: All answers
will remain anonymous and aggregated by sector.
The information is not for sale or reproduction.
Protests & Violence
Mass Dismissal of Protest Arrests
Why Charges Against Protesters Are Being Dismissed by the Thousands
 More than five months after protests on police brutality began across the U.S.,
thousands of cases are finally landing in courts, with a vast majority of cases
against protesters now being dismissed. Only cases involving more substantial
charges like property destruction or other violence remain.
Prosecutors called the scale of both the mass arrests and mass dismissals within
a few short months unrivaled, at least since the civil rights protests of the
early 1960s. With the police detaining hundreds of people in major cities,
the arrests this year ended up colliding with the limitations of the court
system.
In the aftermath, prosecutors declined to pursue many of the cases because they
concluded that the protesters were exercising their basic civil rights. Cases
involving free speech or free assembly rarely succeed in court, according to
prosecutors across the country, and the coronavirus pandemic also played a role
in the decision. A wave of thousands of minor cases threatened to capsize courts
already floundering under hefty lockdown backlogs.
There was also the recognition that law enforcement officers often use mass
arrests as a technique to help clear the streets, not to confront illegal
behavior.
For those handling the cases, the task has felt Sisyphean. “Every day I would
think I was done and the next morning there would be 50 or 100 cases to tally,”
said Mary Ellen Heng, a deputy city attorney for Minneapolis. So far the city
is pursuing about 75 of 666 cases.
nytimes.com
Fairfield, CA: Chaos at City Council: 9 Arrested Following Protest
Over Hiring of Officer Accused Of Badge Bending
Nine people were arrested Tuesday during a Fairfield City Council meeting while
protesting the hiring of a former Vallejo officer who was involved in a fatal
shooting and accused of
badge bending. Badge bending is an alleged secret ritual where a police
officer bends the top of their badge to signify a killing.
Cell phone video from inside the meeting shows officers placing people in
handcuffs walking them outside. Most were protesting the hiring of officer
Dustin Joseph, who was involved in the shooting death of Mario Romero in
September of 2012 in Vallejo. The officer is also part of an outside
investigation into alleged badge bending. According to Fairfield Police Chief
Deanna Cantrell, the department wasn’t aware of the badge bending investigation
prior to the officer’s hiring.
cbslocal.com
Denver security companies who hired unlicensed guard may lose licenses
Denver's Dept. of Excise and Licenses said Monday that it has grounds to revoke
or suspend the licenses of two security companies that the city said arranged
for an unlicensed security guard who has subsequently
been charged with second-degree murder following the fatal, Oct. 10
shooting of a man at dueling Denver rallies.
The two companies — Pinkerton Consulting & Investigations and Isborn
Security Services — will defend their licenses at separate hearings, both
scheduled for Dec. 8. An independent hearing officer will listen to testimony
and evidence from the Denver City Attorney’s Office, witnesses, investigators
and the licensees.
9news.com
Pictures: Chicago’s shuttered storefronts left in limbo
Chicago’s Mayor Turns City’s Infrastructure Into Weapons Against Protesters
CA Wildlife Center collects used plywood from boarded-up stores for animal
enclosures
COVID Update
US: Over 11.8M Cases - 256K Dead - 7.1M Recovered
Worldwide:
Over 56.7M Cases - 1.3M Dead - 39.5M Recovered
Private Industry Security Guard Deaths:
225
Law Enforcement Officer Deaths:
145
*Red indicates change in total
deaths
CDC Urges Americans Not to Travel for Thanksgiving
 The
Centers for Disease Control and Prevention on Thursday recommended Americans
against traveling for Thanksgiving to prevent the spread of the coronavirus.
Dr. Henry Walke, CDC’s Covid-19 incident manager, said there is “no more
important time than now for each and every American to redouble our efforts to
watch our distance, wash our hands and, most importantly, wear a mask.”
“CDC is recommending against travel during the Thanksgiving period,”
he said. “For Americans who decide to travel, CDC recommends doing so as safely
as possible by following the same recommendations for everyday living.”
Walke added that the
CDC is concerned “about the transportation hubs.”
He said he’s worried people won’t be able to maintain social distancing while
waiting in line, for example, to board busses and planes.
“One of our concerns is that
as people over the holiday season get together, they may actually be bringing
infections with them to that small gathering and not even know it,”
he said, adding that
30% to 40% of spread is driven by people without symptoms.
cnbc.com
Business Insurance for the Next Pandemic
New York retailer asks Congress to approve Pandemic Risk Insurance Act
 A
New York City gift shop owner testifying on behalf of the National Retail
Federation today called on Congress to approve legislation that would help
businesses obtain insurance coverage for future pandemics.
Ann Cantrell, owner of Annie’s Blue Ribbon General Store in Brooklyn,
testified today before the House Financial Services Committee during an online
subcommittee hearing on the Pandemic Risk Insurance Act. Developed with
input from NRF and sponsored by Representative Carolyn Maloney, D-N.Y.,
the legislation is
modeled on the Terrorism Risk Insurance Act, which was enacted after the attacks
of September 11, 2001, made it difficult
for businesses to obtain insurance coverage against acts of terrorism.
The new measure would require that insurance companies offer business
interruption policies that cover pandemics but would create a federal backstop
program that would reimburse insurers when claims related to a pandemic or
epidemic exceed $250 million nationwide.
Covered businesses would have to demonstrate that they had suffered significant
business interruption with a sharp decline in revenue. Coverage would also be
required for large gatherings, ranging from sporting events to concerts to
conventions, that are canceled.
The program would cover only future pandemics, not claims from the current
COVID-19 pandemic, and would be capped at $750 billion.
nrf.com
Virus Cases Rise, but Hazard Pay for Retail Workers Doesn’t
With coronavirus cases rising across the country, retailers are preparing for
another rush from shoppers worried about new lockdowns and pandemic shortages.
But many retail workers, heralded as heroes during the first wave of the
pandemic, are not being provided with the same level of bonuses and raises this
time, even as the health risks for them increase. Even as some companies have
announced new hazard pay in recent days, some industry observers say many
retailers are not sharing enough of the profits they have earned during the
pandemic with their workers, but are instead benefiting shareholders through
stock buybacks.
Amazon, which said last month that its
quarterly profit had increased nearly 200 percent, ended its $2-an-hour pay
raise for workers earlier this year and then provided a pandemic-related bonus
in June, but a spokeswoman said no new hazard pay was planned.
Walmart, which reported another big
increase in quarterly sales on Tuesday, had paid a series of special cash
bonuses, but the company has not raised wages broadly as a way to reward workers
during the pandemic.
The grocery chain
Kroger
offered raises at the start of the pandemic and bonuses through mid-June, but
those have ended. Employees nationwide have staged protests outside stores
asking Kroger to reinstate the pay, especially given its booming business —
sales are soaring, and it recently said its 2021 business results “will be
higher than we would have expected prior to the Covid-19 pandemic.” This week,
the company told workers that they would receive discounts at its fuel centers
and a $100 store credit as a “holiday appreciation.”
nytimes.com
COVID vaccine logistics to start as sprint, turn into marathon
About 40 million doses of two leading COVID-19 vaccines could be available for
nationwide distribution by the end of December, with similar amounts metered out
each month afterward in a carefully synchronized manner to ensure all
jurisdictions have a predictable supply, Operation Warp Speed officials said at
a press conference Wednesday.
Vaccine candidates from Pfizer Inc. (NYSE: PFE) and Moderna (NASDQ: MRNA) are
expected to soon be authorized for emergency use by the Food and Drug
Administration (FDA)
after the companies this week said they were effective 95% of the time at
preventing coronavirus symptoms.
The federal task force coordinating the nationwide immunization campaign has
been working closely with jurisdictions to learn where they want vaccines to be
shipped.
Distribution is scheduled to begin within 24 hours of FDA authorization.
“The governors and the states will figure out the plan and we are ready to
execute as we’ve been working on for six months, doing numerous tabletop
exercises and now extending it into actual rehearsals of how to move the product
from fill finish sites to distribution centers down to actual administration
sites,” Army Gen. Gus F. Perna, chief operations officer of Operation Warp Speed
(OWS), said.
freightwaves.com
Bribing Anti-Vaxxers?
Economist: Pay people $1,000 to take coronavirus vaccine & avoid 'a lot of
angst'
While the initial wave of free vaccines will most likely go to the country’s
most vulnerable populations, reaching herd immunity to effectively slow the
spread of the virus requires that about 70% of the population be vaccinated.
How to ensure the U.S. reaches that level?
The idea of paying Americans to take the vaccine has been floated as a way to
achieve that 70% goal. Robert Litan, an economist who served in President
Clinton’s administration, first proposed that the government spend $275
billion to pay Americans $1,000 each to reach 80% herd immunity in August.
At that time, the prospect of a more than 90% effective vaccine seemed far
fetched. Dr. Anthony Fauci, director of the National Institute of Allergy and
Infectious Diseases, said he would “settle” for a vaccine that is 70% to 75%
effective.
Paying people $1,000 to take the coronavirus vaccine is the price of
returning to a “normal” post-pandemic life, Litan told Yahoo Finance.
yahoo.com
NYC to Close Public Schools Again as Virus Cases Rise
New York City’s entire public school system will shut on Thursday, signaling
that a second wave of the coronavirus has arrived as the city is still
struggling to revive from its devastating spring, when it was a global epicenter
of the pandemic. The shutdown was prompted by the city’s reaching a 3 percent
test positivity rate over a seven-day rolling average, the most conservative
threshold of any big school district in the country. Schools in the nation’s
largest system, with 1.1 million students and 1,800 schools, have been open for
in-person instruction for just under eight weeks.
It was a major disappointment for Mayor Bill de Blasio, who was the first
big-city mayor in the country to reopen school buildings. Moving to
all-remote instruction will disrupt the education of many of the roughly
300,000 children who have been attending in-person classes and create child care
problems for parents who count on their children being at school for at least
part of the week.
nytimes.com
As U.S. Reaches 250,000 Deaths From COVID-19, A Long Winter Is Coming
L.A. officials are unsure how or why COVID cases are skyrocketing. It’s a huge
handicap
Washington bar refuses to shutdown, holds dine-in peaceful protest
Oxford-AstraZeneca Covid vaccine shows robust immune response among older adults
Fading From View?
Employees Question If Workplace Issues Corrected
Many former employees never contacted by lawyers
NY Times:
Second Epstein Investigation Begins at Victoria’s Secret,
but What’s Changed?
 An
internal review started after Jeffrey Epstein’s ties to the company were
revealed has not produced any public findings. Some employees question
whether workplace issues have been properly addressed.
It has been more than a year since L Brands, the owner of Victoria’s Secret,
said it was hiring a law firm to investigate its billionaire founder Leslie H.
Wexner’s
close ties to the convicted sex criminal Jeffrey Epstein, but no findings
have been made public and the review has seemed to fade from view.
Maybe a new law firm will fare better.
After Mr. Epstein’s July 2019 arrest, revelations about his sweeping power
over the retail magnate’s fortune and how he may have used his link to the
lingerie giant to prey on women prompted the company to swiftly declare that it
had hired lawyers to conduct a “thorough review” of the matter.
The company enlisted Davis Polk & Wardwell, the white-shoe law firm
that it had relied on for legal counsel for years, and that once employed
Mr. Wexner’s wife, Abigail. But nothing about the scope of the investigation has
been released since, and many former Victoria’s Secret employees, including two
who had interacted with Mr. Epstein, said they were never contacted by
lawyers.
Continue Reading
U.S. House Passes Three Consumer Protection & Commerce Bills
“Protecting consumers from fraud, scams and abuse has long been one of this
Committee’s top priorities, and with the surge in COVID-19 related scams this
year, that mission is more important now than ever,”
“Legislation passed today establishes critical new tools (database, new office,
advisory group, FTC authority, reporting) in the fight against fraud –
especially fraud aimed at seniors and other targeted groups – and will also
ensure the American public is regularly updated on the effects of COVID-19 on
home safety and the travel industry. And also coordinates and monitors state
attorney general offices for enforcement activities.
H.R. 2610, the “Fraud and Scam Reduction Act”
H.R. 6435, the “Combating Pandemic Scams Act of 2020”
H.R. 8121, the “Pandemic Effects on Home Safety and Tourism Act”
house.gov
2020 Atlantic Hurricane Season takes top spot for busiest on record
With less than a month remaining in the Atlantic hurricane season, the formation
of Subtropical Storm Theta on November 10 and Hurricane Iota on the morning of
November 16 made the 2020 season the most active on record.
Iota is the 30th named storm, the 13th hurricane, the 6th major hurricane
(Category-3 +), and the first Category-5 storm of the record-breaking 2020
Atlantic hurricane season. It is also the latest-forming Category-5 hurricane on
record. Additionally, 2020 is the 5th consecutive season where at least one
Category-5 hurricane formed in the Atlantic basin, and the
first time since 1932 where a Category-5 storm formed in November.
securitymagazine.com
Starbucks is giving every barista in the US a raise,
but some workers demand more as $15 minimum wage looms
Starbucks is giving all employees at least 10% raises, which will roll out
across the US by December 14, according to an internal memo viewed by Business
Insider. In the memo, Rossann Williams, the president of Starbucks'
company-owned US stores, said that the company is "making one of the most
substantial investments in pay in our company's history."
However, some employees say that pay bumps are not enough, as they demand a $15
minimum wage across the US. President-elect Joe Biden has said it is necessary
to raise the federal minimum wage to $15.
businessinsider.com
Chains top list of employers with workers receiving government assistance
Walmart, McDonald’s, Dollar Tree, Dollar General, Amazon, Burger King and FedEx
are among the list of employers with the greatest number of employees receiving
federal assistance through programs such as Medicaid and the Supplemental
Nutrition Assistance Program (SNAP, commonly referred to as food stamps). The
companies point to their roles as employers in further reducing the amount of
people in need of governmental support.
retailwire.com
LP & Compliance Listed Among 'Boring Jobs' That Pay Well
MSN: 20 ‘Boring’ Jobs That Pay $100,000 or More
Loss Prevention Manager
Median annual salary: $105,610
Annual salary for top earners: $176,800
This role is centered around making sure a company’s products always remain in
the right hands — and that nothing gets taken without the customer paying first.
Loss prevention managers are tasked with things like maintaining inventory
control and investigating employee theft or other suspected shoplifting. They
spend their days thinking about potential loss situations and strategies to
prevent them.
Compliance Officer
Median annual salary: $67,870
Annual salary for top earners: $107,010
If you’re passionate about following rules, take that whistleblower attitude and
turn it into a career as a compliance officer. This “tattletale” role involves
making sure everyone is in line with set standards, laws and regulations. The
best compliance officers earn a hefty salary for their troubles and aren’t
likely to live paycheck to paycheck.
msn.com
Thank you to Dave Myers for this article submission.
Ahold Delhaize to buy online grocer FreshDirect
Hy-Vee to hire 10,000 across Midwest
Quarterly Results
Lowe's Q3 consolidated comp's up 30.1%, U.S. comp's up 30.4%, online sales up
106%, sales up 28.1%
L Brands Q3 comp's up 28%, net sales up 14.1%
BJ's Q3 comp's up 18.5%, digital sales up 300%, sales up 15.7%
Jack in the Box Q4 system comp's up 12.2%, full yr comp's up 4%,
SpartanNash Q3 comp's up 10.6%, sales up 3.1%
Shoe Carnival Q3 comp's up 0.9%, e-commerce sales up 150%, net sales flat
TJX Q3 consolidated comp's down 5%, net sales down 3.1%
Marmaxx U.S. comp's down 10%
HomeGoods U.S. comp's up 15%
TJX Canada comp's down 7%
TJX International comp's down 6%
Macy's Q3 comp's down 22%, online sales up 27%, sales down 20.2%
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please. If
it wasn't for them The Daily wouldn't be here every day for you.
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Sensormatic Solutions Newest SuperTag 4 Helps Retailers Maximize Sales, Reduce
Shrink
Unique tag design and SMaaS integration
offer next generation protection for high-value merchandise
 Johnson
Controls, the global leader for smart and sustainable buildings, today
announced that
Sensormatic Solutions, its leading global retail solutions portfolio,
unveiled its next generation, best-in-class SuperTag - the SuperTag 4. With its
unique design, SuperTag 4 offers retailers the highest level of anti-theft
protection to date, and it is now commercially available for purchase.
“In the new retail reality, shrink is expected to rise due to economic
conditions impacting loss,” said Craig Szklany, vice president, global solutions
management, Sensormatic Solutions. “Our SuperTag 4 is uniquely designed to give
retailers powerful, business critical insights to help reduce both internal and
external shrink. With integrated technology built-in the products, we’re
ensuring that our customer’s merchandise is more protected than ever before.”
SuperTag 4 features new patented technology that incorporates the highest level
of defeat resistance thus far. Available with or without RFID technology, the
SuperTag 4 proves highly effective when attached to apparel targeted by
Organized Retail Crime (ORC) rings.
To obtain the greatest level of hard tag protection, SuperTag 4 is complemented
by its own line of unique SuperTag 4 detachers. These power detachers can also
be integrated with the
Sensormatic Shrink Management as a Service analytics platform, allowing
retailers to better understand detaching data, including insight into possible
internal theft, associate training gaps and detaching activity.
 As
the product line expands, a dual-tech (AM /RFID) SuperTag 4 as well as an
InFuzion SuperTag 4 (one-piece integrated pin) version will become available.
The dual-tech SuperTag 4 combines the benefits of both inventory intelligence
and loss prevention, while the InFuzion technology offers retailers overall time
and labor savings associated with hard tag attachment and removal. Both upcoming
new hard tags will help retailers boost operational efficiencies.
Other future capabilities for the SuperTag 4 family will include integration
into a retailers’ self-checkout solution, making the removal of the hard tag by
a customer easy while still maintaining loss prevention measures in this
high-risk area.
For more details on SuperTag 4, please visit
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Europol EC3/Cybercrime Centre
Malicious Uses and Abuses of Artificial Intelligence
- Trend Micro Research
- United Nations Interregional Crime & Justice Research Institute (UNICRI)
- Europol’s European Cybercrime Centre (EC3)
New report finds criminals leverage AI for malicious use
–
& it’s not just deep fakes
Europol, UNICRI and Trend Micro uncover current and future threats of AI
and how to combat them
 A
jointly developed new report by Europol, the United Nations Interregional Crime
and Justice Research Institute (UNICRI) and Trend Micro looking into current and
predicted criminal uses of artificial intelligence (AI) was released today. The
report provides law enforcers, policymakers and other organizations with
information on existing and potential attacks leveraging AI and recommendations
on how to mitigate these risks.
Read the full report:
Malicious Uses and Abuses of Artificial Intelligence.
“AI promises the world greater efficiency, automation and autonomy. At a time
where the public is getting increasingly concerned about the possible misuse of
AI, we have to be transparent about the threats, but also look into the
potential benefits from AI technology.” said Edvardas Šileris, Head of Europol’s
European Cybercrime Centre. “This report will help us not only to anticipate
possible malicious uses and abuses of AI, but also to prevent and mitigate those
threats proactively. This is how we can unlock the potential AI holds and
benefit from the positive use of AI systems.”
The report concludes that cybercriminals will leverage AI both as an attack
vector and an attack surface. Deep fakes are currently the best-known use of AI
as an attack vector. However, the report warns that new screening technology
will be needed in the future to mitigate the risk of disinformation campaigns
and extortion, as well as threats that target AI data sets.
The three organisations make several recommendations to conclude the report:
●
harness the potential of AI technology as a crime-fighting tool to
future-proof the cybersecurity industry and policing;
●
continue research to stimulate the development of defensive technology;
●
promote and develop secure AI design frameworks;
●
de-escalate politically loaded rhetoric on the use of AI for
cybersecurity purposes;
●
leverage public-private partnerships and establish multidisciplinary
expert groups;
europol.europa.eu
Editor's Note: Serious about AI - Here's the most in-depth review of the
criminal aspects we've seen.
Cybersecurity Leadership: '2020 Has Been the Perfect Storm'
CEOs and CISOs on the New Challenges to
Securing Data
 With COVID-19 as a backdrop and 5G on the horizon, what will be 2021's top
issues in identifying, protecting and defending against attacks across a
dramatically expanded threat landscape? This latest CEO/CISO panel addresses the
challenges of the new year.
Participating in this latest panel discussion are:
CEOs: Mahmoud Abdelkader, VeryGoodSecurity, &
Anup Ghosh, Fidelis
Cybersecurity.
CISOs: Joey Johnson, Premise Health, &
Rebecca Wynn, [24]7.ai
In this Cybersecurity Leadership panel discussion hosted by Information Security
Media Group and CyberTheory, these CEOs and CISOs discuss:
●
How 5G changes the game;
● Emerging technologies - and vulnerabilities;
● The new degree of difficulty for third-party risk management.
govinfosecurity.com
CISOs say a distributed workforce has critically increased security concerns
73% of security and IT executives are concerned about new vulnerabilities and
risks introduced by the distributed workforce, Skybox Security reveals. The
report also uncovered an alarming disconnect between confidence in security
posture and increased cyberattacks during the global pandemic.
Digital transformation creating the perfect storm
To protect employees from COVID-19, enterprises rapidly shifted to make work
from home possible and maintain business productivity. Forced to accelerate
digital transformation initiatives, this created the perfect storm. 2020 will be
a record-breaking year for new vulnerabilities with a 34% increase
year-over-year – a leading indicator for the growth of future attacks.
As a result, security teams now have more to protect than ever before. Surveying
295 global executives, the report found that organizations are overconfident in
their security posture, and new strategies are needed to secure a long-term
distributed workforce.
helpnetsecurity.com
Microsoft Warns of Office 365 Phishing Attacks
 Microsoft's Security Intelligence team is warning users of the Office 365 suite
about an ongoing phishing campaign that appears to be harvesting victims'
credentials.
The phishing emails, which are still circulating, use several techniques to
bypass and evade secure email gateways, according to Microsoft's analysis. The
fraudsters use social engineering techniques and timely subject lines as a way
to lure victims into clicking the emails and inputting their credentials, which
are then harvested.
"The campaign uses timely lures relevant to remote work, like password
updates, conferencing info and helpdesk tickets," according to the report.
The evasion techniques, combined with heavy obfuscation of the malicious
messages within the HTML code, are helping to make this phishing campaign
difficult to detect.
govinfosecurity.com
CNP inFocus: Trust & Safety thru Nov. 20
 In the next CNP inFocus, we will explore Trust & Safety and specifically how
fraud departments can work to change the perception of their efforts to protect
their company as aligned with customer experience and growth objectives.
Learn more |
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Pot on the Black Market
Medical marijuana grow licences exploited by criminals to sell weed on the
illegal market, police say
 A
lack of oversight into who is growing medical cannabis and how much is being
grown is allowing
criminals to sell pot on the illegal market,
according to police and pot activists.
That's creating tension in residential neighbourhoods in Winnipeg where large
amounts of plants are being grown and with medical marijuana users who say it's
not fair the laws meant to help people who need pot are being exploited for
financial gain.
"The lack of oversight
by Health Canada has allowed the system to be manipulated
and abused by people who are only in it for their own personal benefit," said
cannabis activist and medical licence holder Steven Stairs.
He said when cannabis became legal in Canada two years ago, the OPP created a
dedicated unit to crack down
on the illegal market
and police continue to encounter criminals using Health Canada licences.
"We've known for a number of years and had seen this regime
abused by criminals, organized
crime, criminal enterprises
… and we continue to see
organized crime exploit that," said Walker.
cbc.ca
Spotting Fake IDs at Dispensaries
How Cannabis Dispensaries Can Avoid Accepting a Fake ID
Businesses who provide regulated products like cannabis are at risk of facing
legal consequences because of a fake ID.
Hackers, fraudsters and
scammers
evolve at nearly the same rate
as technology; because of this, web and physical business entities should
periodically update their security procedures.
 How
To Check Identification
In all legalized states,
dispensaries are obligated to
confirm customers are 21 or older.
Customers under 21 may only
enter if they are authorized medical patients according to state requirements.
IDs are driver’s licenses, passports, etc as long as it is government issued and
includes a photo. Failing to enforce this law can incur hefty fines, revocation
of your license to sell and even jail time. Your establishment may get some
leeway if the customer’s fake ID was realistic. However,
you must be able to show you
took precautions.
Identifying a Fake ID
Looking may not be enough since fraudulent manufacturers constantly improve
their methods of replication. This makes it crucial to study legitimate IDs.
Identification Systems Group came up with a useful acronym:
F.L.A.G. Feel, look, ask, give
(back to the person or authorities).
Medical Cannabis Cards -
Confiscating a Fake ID - Common Mistakes
sapphirerisk.com
COVID Driving CBD Use
Pandemic sees 9 million new users join the US CBD market
The latest consumer research from High Yield Insights has found that almost one
in four CBD users entered the category in the last 6 months.
This is equivalent to
9 million new users.
In addition, more than one in three longer-term CBD users (an estimated 13.4
million adults) tried at least one new product format during this time.
The research was run in September and October 2020 by surveying over 35,000
adults living in 50 states. The resulting data enables a deep drill down into
the lifestyles, attitudes, and usage habits of nearly 4,000 former CBD users,
4,200 current users, and 13,500 adults who have not yet used CBD but expressed
an interest in trying it.
Who are the “COVID
Commencers”?
The market newcomers have a distinct demographic profile. Largely because men
are more likely to have been early adopters of CBD,
the newcomers to the market
are more likely to be women, especially those who are retired.
Amongst the adults who only started to use CBD in the last 6 months, men have a
far broader product repertoire than women. Some 31% of male newcomers bought
into 10 or more different format types compared to just 10% of the female
newcomers.
cannabisbusinessexecutive.com
Illinois cannabis sales have soared during pandemic
Amid a global pandemic and ensuing economic slowdown, cannabis businesses remain
a rare bright spot in the Illinois economy, raking in millions of dollars and
tax revenue.
It is in large part
thanks to a designation that kept dispensaries and cultivation centers open
under Gov. J.B. Pritzker's months-long stay-at-home order.
The decision put purchasing marijuana on the same level as going to pharmacy,
filling up the gas tank or using any other service of a designated “essential
business.”
pantagraph.com
Cannabis Ballot Wins Pave The Way For Social Justice Action By States &
Companies
How to obtain a Cannabis Cultivation Facility |
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Managing Payment Fraud During A Pandemic: 5 minutes
with Omri Kletter
How is the current
COVID-19 pandemic affecting fraud levels, and what can firms do to protect their
employees and customers? Below, we talk to
Omri Kletter, VP, Cyber Crime
and Fraud Management at Bottomline,
about best practices for managing risk and cyber threats in the payments process
more broadly.
Security
magazine: How is the current pandemic affecting fraud levels?
Kletter:
It’s quite critical to
identify all of the avenues of fraud — each of which has
accelerated in the age
of pandemic.
There’s first-party
fraud — those situations where the
“customer” is the
fraudster.
For example, an
individual or entity filing fraudulent loan applications through the PPP
program. There’s third-party fraud — where
the customer is the
victim. One bank
customer of ours had a hospital client duped in to changing how one “doctor” was
paid, directing funds to a prepaid card versus payroll deposit, via seemingly
legitimate email. Finally, there’s internal-fraud — where an
employee becomes
partner in bad-acting.
 What
are some best practices for managing risk and cyber threats in the payments
process?
Kletter:
Best practice is driven through a
much more balanced
approach to covering the whole fraud and financial crime landscape.
I think of it in terms of stop, act, reflect. First, consider those forms of
fraud we discussed — first-party, third-party and insider. Consider all of the
junction points of transaction across each of those for a more whole picture of
crime across the lifecycle. Communicate across forms and junctions and
continually pivot based on intelligence.
What are your expectations around payments fraud for the rest of the year,
including new threats and technologies to combat them?
Kletter: First,
there’s data. We must continue together making data more accessible. The focus
there is on consumability — making the data more consumable. This includes the
structure of data and the opportunity of data scientists to do more with it,
faster. Second on the technology front, we’ll continue to see more use of
machine learning — and increasingly combined with artificial intelligence. These
technologies, which were once considered “experimental”, will become more
accessible across the financial industry, even for smaller financial
institutions and corporates. The third expectation I have is that we’ll see some
truly disruptive change on the investigations front.
How we investigate, the speed with which we investigate will see
transformational change.
We’ll be working to reduce 8-minute investigations to 3-minute investigations,
optimizing costs and accelerating efficiencies as teams look across the entire
payment lifecycle.
securitymagazine.com
Passwords - Databases - Personal Data =
Lost Sales
New Research Reveals Consumer Frustrations with Online Retail
According to the FIDO Alliance’s survey password frustrations are leading to
abandoned carts and lost sales. 58% in the U.S. have abandoned purchases due to
the difficulty of managing passwords.
The research also identified several reasons for potential loss of repeat
business, as multiple factors stop people from setting up new accounts after
making an initial purchase. Their chief concern, cited by 40% of customers,
is that they don’t want their financial information to be stored on retailers’
databases. Having to enter billing and personal data (34%) was another
reason, and passwords were again a source of frustration with 28% stating
that having to set up and remember a new password would stop them from
opening an account.
businesswire.com
Amazon Urges Shoppers to Order Early to Avoid Shipping Delays
The company’s holiday shopping landing page popped up on the website in
mid-October, about three weeks earlier than usual. And Amazon has extended its
returns window through the end of January in what many analysts interpret as
an attempt to avoid
further strain on its delivery network.
bloomberg.com
TJX to launch HomeGoods e-commerce as the category fuels stellar Q3
Tower Records Relaunches as Online Music Store
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Member Of International Burglary Crew Pleads Guilty To Racketeering
Burglary Crew Conducted Over a Dozen Heists
& Attempted Heists in U.S. & Europe, Stole Over $10 Million in Jewelry
 DAMIR
PEJCINOVIC, a/k/a “Damian,” a/k/a “CoCo,” to participating in a criminal
organization that committed a series of burglaries and engaged in the interstate
transportation of stolen goods between 2006 and 2017. PEJCINOVIC pled guilty
today in New York Southern District Federal Court. Along with Nathaniel
Fox. Gzimi Bojkovic, a/k/a “Jimmy,” pled guilty on October 7. Adrian
Fiseku pled guilty on March 13. Elvis Cirikovic, a/k/a “Gorilla,”
pled guilty on August 26.
“As they have now admitted, the defendants were part of a sophisticated
criminal enterprise that carried out burglaries on both sides of the Atlantic,
to the tune of over $10 million.
The criminal organization operated principally in New York City, California, New
Jersey, Pennsylvania, Florida, Massachusetts, Maine, and Europe. Members and
associates of the organization committed, conspired to commit, and attempted to
commit numerous burglaries of jewelry stores and banks, as well as the
interstate transportation and sale of stolen property from the burglaries.
PEJCINOVIC, Bojkovic, Fiseku, and Cirikovic each face a maximum sentence of 20
years in prison. Bojkovic was sentenced to 36 months in prison. Cirikovic was
sentenced to 27 months in prison. Fiseku is being sentenced on January 22.
justice.gov
Miller County, MO: Deputy arrests 3 in $4,000 theft from Coach store
Miller County deputies arrested three wanted for stealing more than $4,000 worth
of merchandise from the Coach store. Officers received the theft call Tuesday
around 1:45 p.m. The store is located on Osage Beach Parkway. Store employees
gave a description of the two women and man and their car. A deputy a short time
later stopped the driver of a vehicle matching the description. Inside the car,
officers found the stolen merchandise.
ky3.com
Madison, WI: Man arrested after attempting to shoplift thousands of dollars’
worth of merchandise from Home Depot
 A
34-year-old man was arrested Tuesday night after reportedly shoplifting at the
Home Depot on East Springs Drive. According to an incident report, a Home Depot
employee became concerned for her safety after confronting Dustin L. Tiedeman.
The report said the employee told police Tiedeman was placing thousands of
dollars’ worth of merchandise inside garbage cans that he had loaded on a cart.
Officials said the employee asked if he needed help, but Tiedeman told her that
he did not. He then reportedly turned so she could see he had a handgun
holstered to his waist. When police arrived, Tiedeman attempted to leave the
store, leaving the cart behind. Police said he had other stolen merchandise
on himself and was in possession of six knives. The holstered weapon also turned
out to be a BB gun, according to the report. Tiedeman was arrested on
suspicion of disorderly conduct while armed, felony retail theft and felony bail
jumping.
channel3000.com
Huntsville, AL: Shoplifter scoots away with Office Depot merchandise
 Thieves
continue to roll out new creative ways to steal things that don’t belong to
them. The Crime Stoppers are asking for your help so they can stop the
shoplifting scooter in her tracks! Police tell us, a woman entered Office Depot
on the Parkway in Huntsville on November 6th and used a motorized scooter to get
around the store. Eventually, an employee confronted the shopper, who officers
say, had stolen more than $1,000 worth of merchandise. That employee
found several empty packages above the ceiling tiles.
waff.com
Rochester, MN: Update: Accused $1,500 Baby Formula thief pleads not guilty in
Olmsted County
A man facing felony charges for stealing baby formula is pleading not guilty.
Leslie Gene Robinson, 59 of Minneapolis, is accused of felony theft and
soliciting a juvenile to commit a criminal act. Robinson and his 16-year-old
niece were arrested on August 19 after Rochester police said they loaded
$1,500 worth of baby formula into a cart at Target and walked out of the store
with it. No trial date has been set for Robinson.
kimt.com
Logan County, OH: Dolloar General shoplifter load storage bin with Diapers and
Hygiene items, flees out rear door
Ceres, CA: Home Depot tool thief charged with Burglary |
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Shootings & Deaths
Lafayette, LA: Police on scene after shooting in parking lot mall
 There
is a heavy police presence tonight in the parking lot at the Northgate Mall near
Planet Fitness. Lafayette Police have confirmed that they were dispatched to the
area on a report of shots fired. One person was shot and has been transported to
a local hospital, police said. Several eyewitnesses tell KLFY that multiple
people were fighting in the parking lot before shots rang out.
klfy.com
Grant County, WA: Sheriff’s Deputy shot in foot through patrol car during chase
of C-Store and Gas Station Armed Robber
A Grant County Sheriff’s Deputy was shot in the foot late Tuesday during a car
chase with a suspect in multiple armed robberies in Moses Lake. There were
multiple shots fired in downtown Ephrata on Tuesday night as a result of a
police pursuit, said Kyle Foreman, a sheriff’s office spokesperson, in a video
posted to the Grant County Sheriff’s Office Facebook page. The incident started
just after 2 p.m., when a man later identified as Jesus Torres, 24, walked into
a small food store in Moses Lake, picked out a few items and paid in cash, said
Capt. Mike Williams from the Moses Lake Police Department. When the cashier
opened the cash register, Torres allegedly pulled out a gun and demanded money
from the employee, Williams said. After grabbing the cash, Torres ran off,
Williams said. Just a few minutes later, police received reports of similar
incident at a gas station just eight blocks away, Williams said.
spokesman.com
Lafayette, IN: Tenn gets 2nd chance after Tippecanoe Mall shooting, sentenced to
20 years in Juvenile Prison
The 17 year old was found guilty of attempted murder for last December's
shooting at the Tippecanoe Mall will spend 20 years in the Department of
Corrections. However, Judge Sean Persin added a caveat to the sentencing to
give Iyon Erves a rare second chance by sending him to juvenile prison and not
adult prison. Judge Persin found Erves guilty on six of his eight charges,
including attempted murder, after a bench trial in July. No one was hit by
the 3 shots fired that day by Erves. The sentencing hearing was pushed back
four times. Judge Persin acknowledged the importance if getting the sentencing
hearing in before Erves turns 18 on December 14th. About 30 people showed up in
support of Erves, five were witnesses the defense called on for character
testimony. If Eves complies with his sentence regulation, he could be released
in a few years.
wlfi.com
Tampa, FL: Man shot in the chest at C-Store
A man was injured in a shooting at a convenience store in Tampa on Thursday
morning. According to police, the man was at the 2K Express on 24th Street and
Nebraska Avenue when another man opened fire. The man was struck in the chest
and the bullet exited his back. His current condition is unknown. The shooting
remains under investigation.
wfla.com
Hixson, TN: Woman charged in 2017 murder of a C-Store employee sentenced to 21
years in years in prison
Robberies, Incidents & Thefts
New Canaan, CT: Woman Charges More Than $11K With Stolen Credit Cards
 An
out of state woman was arrested for allegedly stealing credit cards from a
vehicle in Fairfield County and then charging more than $11,000 in merchandise.
Constanza Maria Baltra-Moreno, 27, of Lawndale, California, was arrested on
Saturday, Nov. 14, after New Canaan Police received a complaint of stolen credit
cards from a vehicle that was parked at the New Canaan Mounted Troop, said
Lieutenant Jason Ferraro. The victim obtained information that her cards were
used a short while later at the SoNo Collection in Norwalk, Ferraro said.
dailyvoice.com
Lexington, SC: Suspect in 21 Armed Robberies arrested
 Deputies
have arrested a man police say is responsible for 21 armed robberies in one
month. WIS has reported about the string of robberies that deputies said were
likely connected, but since our last report the number of crimes has more than
doubled. The robberies happened in both Lexington and Richland counties from
mid-October until mid-November, Sheriff Leon Lott said. Most recently, Lott says
the suspect robbed two different stores on Monday, Nov. 16 -- including a BP on
Two Notch Road and a Dollar General on Broad River Road. Police from several
agencies arrested Deveon Belk on Tuesday morning at a home in Lexington.
wistv.com
Pelham, AL: Ex-Burger King employee accused of stealing $30K from restaurant
Daniel Henry Andrews, of Pelham, Ala., cooked up a fake employee and then
cashed the phony worker’s checks after logging bogus hours on the company’s
computer system. Andrews, 35, is also accused of stealing a co-worker’s
debit card, depositing the stolen funds into that account and then spending the
money. He was arrested on Nov. 10 and charged with theft, identity theft and
computer tampering.
al.com
Lenoir City, TN: Shoplifting attempt leads to I-75 chase
Lenoir City Police responded to a theft at a gas station on U.S. Highway 321. An
employee said Mikaylah Alyssa Grigsby, 20, and Lacey Jade Sides-Cook, 24, were
attempting to steal items when he and a fellow employee asked the women to
leave. The employees told Lee the women became aggressive when they were caught
putting items in their purses. They then began throwing the items at the
employees and refused to leave. Sides-Cook ignored the commands of the Officer
to stop the vehicle and quickly left the gas station. Sides-Cook didn’t pull
over and instead drove on Interstate 75 South, where she swerved in and out of
traffic at speeds up to 110 miles per hour. Near mile marker 78, Sides-Cook hit
a guardrail and finally stopped at the Exit 76 ramp, according to a report.
news-herald.net
North Attleboro, MA: Knife, clothing linked to Shaw’s and Stop and Shop Armed
Robberies in RI, MA and NH found in suspect's car
Warren, OH: Man sentenced to 2 years in prison for Sam’s Club and Citi Trends
robberies
St Louis, MO: Homeless man gets 13-year sentence for 5 Cellphone store Armed
Robberies
Garland County, AR: Former C-Store employee pleads Guilty to $3,300 in Lottery
Theft from EZ-Mart
Hot Springs, AR: Man arrested after allegedly passing nearly $2K in counterfeit
bills
Fire/Arson
Lafayette, LA: Charges dropped against Shoe Store owner arrested for Arson
Charges have been dropped against a Lafayette business owner who was arrested
and charged with arson following a fire at his downtown shoe store. In 2018,
David Leblanc was charged with arson with intent to defraud after a fire that
originated in the stock room of Greenwood shoes on Jefferson Street, caused
heavy interior damage. An investigation led officials to believe that the fire
had been intentionally set and Leblanc was arrested and booked into the
Lafayette Parish Correctional Center. On Monday, 15th Judicial District Court
Judge Edward Rubin dismissed the case without prejudice.
klfy.com
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●
Boost – Springfield,
IL – Armed Robbery
●
C-Store – Moses Lake,
WA – Armed Robbery
●
C-Store – San Antonio,
TX – Armed Robbery
●
C-Store – Las Vegas,
NV – Armed Robbery
●
C-Store – Omaha, NE –
Armed Robbery
●
Handbags – Miller
County, MO – Robbery
●
Gas Station – Ceres,
CA – Robbery
●
Gas Station – Moses
Lake, WA – Armed Robbery
●
Gas Station – Union,
NJ – Armed Robbery
●
Gas Station – Newark,
NJ – Armed Robbery
●
Gas Station Elizabeth,
NJ – Armed Robbery
●
Gas Station – Mobile,
AL - Armed Robbery
●
Jewelry – El Paso, TX – Robbery
●
Jewelry – Birch Run, MI – Robbery
●
Jewelry – Greenville, TX – Robbery
●
Jewelry – Manchester, NH – Robbery
●
Jewelry – Elmhurst, NY – Robbery
●
Liquor – Chicago, IL - Robbery
●
Pet Store – Bowling
Green, KY – Burglary
●
Restaurant – Warner
Robins, GA – Robbery (Waffle House)
●
Restaurant – Dover, DE
– Armed Robbery
●
Walmart – Bloomsburg,
PA – Robbery
|
Daily Totals:
• 22 robberies
• 1 burglaries
• 0 shootings
• 0 killed |
Click to enlarge map
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Submit Your New Hires/Promotions
or New
Position
See all the Industry Movement |
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Feature Your
Job Here For 30 Days -
70% Aren't On The Boards
Post your job listing |
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Featured Job Spotlights
Manager, Asset Protection
Glendale, CA
- posted November 5
The Manager, Loss Prevention is responsible for the development and execution of
all training, awareness programs and Guidelines & Procedures related to Loss
Prevention and Safety initiatives within Disney Store North America.
Additionally, they will support the LP team and be trained in all facets of Loss
Prevention and Safety to support special projects, daily incident response and
field initiatives, as needed...
Field Loss Prevention Manager
Framingham, MA
- posted November 5
Staples is focused on our customer and our community. As a Field Loss Prevention
Manager for Staples, you will manage and coordinate Loss Prevention and Safety
Programs intended to protect Staples assets and ensure a safe work environment
within Staples Retail locations...
Asset & Profit Protection Investigations Analyst
San Francisco, CA
- posted September 24
You should have strong analytical skills, be a quick
learner, and drive to innovate with both technology and processes. They will be
personable, open to learning, collaborating with others, and apt to saying "yes"
or "I’ll find a way", rather than "no" or "that’s impossible"...
Area Loss Prevention Manager
Pittsburgh, PA
- posted September 10
Our Area Loss Prevention
Managers ensure safe and secure stores through the objective identification of
loss and risk opportunities. Our Area Loss Prevention Managers plan and
prioritize to provide an optimal customer experience to their portfolio of
stores. They thrive on supporting and building high performance teams that
execute with excellence...
Customer Success Specialists
Multiple Locations - posted October 9
The
role of the Customer Success Specialist is to engage, empower, and excite our
community. As a Customer Success Specialist, your primary responsibility is to
ensure both retailers and law enforcement, who make up our community, have great
experiences and achieve real crime reduction outcomes from using our platform.
Apply Here
Sales Representatives
NuTech National - posted October
13
NuTech National, an
established and rapidly growing 40+ year electronic security company is
expanding our National Sales Team. Seeking motivated, driven and successful
sales reps to expand our national retail and governmental vertical markets. Top
pay, benefits and signing bonus available. Please apply to
melissa@nutechnational.com
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Featured Jobs
|
JOB TITLE |
COMPANY |
CITY/STATE |
DATE
ADDED |
Vice President |
|
VP, Shortage Control |
Burlington Stores |
North Burlington, NJ |
November 17 |
|
Vice President |
Mobilelink |
Sugar Land, TX |
July 8 |
Director |
|
LP Dir. |
America's Car-Mart |
Rogers, AR |
November 16 |
|
Dir. AP |
Curtis Food Recruiters |
Boston, MA |
November 5 |
|
Dir. Safety & Security |
Disney |
Emeryville, CA |
November 2 |
|
Dir. Governance, Risk & Compliance |
DoorDash |
San Francisco, CA |
October 9 |
|
Dir. Security Operations |
Gap Inc. |
San Francisco, CA |
October 1 |
|
Dir. Risk & Analysis |
Genesco |
Nashville, TN |
November 17 |
|
Dir. Safety/Risk Mgmt.
|
Goodwill of SE Louisiana |
New Orleans, LA |
April 2 |
|
Dir. of Security |
Gorgo Group |
Orlando, FL |
November 5 |
|
Dir. of LP |
Ingles |
Black Mountain, NC |
September 17 |
|
Dir. of Security |
Jushi Holdings Inc. |
Manassas, VA |
Nov. 9 |
|
Dir. AP |
McLane Company |
Temple, TX |
November 5 |
|
Dir. of Loss Prevention |
Parker's C-Stores |
Savannah, GA |
June 3 |
|
Sr. Dir. Environmental Health & Safety |
Ross Stores |
Dublin, CA |
October 9 |
|
Dir. Security Operations |
Salesforce |
Seattle, WA |
September 9 |
|
Dir. LP Stores |
Tractor Supply Co. |
Brentwood, TN |
November 6 |
|
Dir. Global Retail AP |
Under Armour |
Baltimore, MD |
October 13 |
Corporate/Senior Manager |
|
Mgr, Global Physical Security & Investigations |
CDK Global |
Hoffman Estates, IL |
October 30 |
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The "rumor mill" is a very treacherous and unforgiving world of fact and fiction
that at times is filled with innuendos, accusations, untruths, and whatever gets
added to the information being talked about regarding companies and people.
Participating in it is human nature and we all know third-party information
leaves a lot to be desired. So the rule of thumb should be to be cautious about
believing, try not to form an opinion until you've heard both sides, understand
the agendas that everyone has, and most importantly be careful about what you
say.
Just a Thought,
Gus
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