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The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source |
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ORC Leader Gabe
Esposito
Building Relationships is Key to Fighting ORC
Gabe Esposito, Director of Corporate Security for Verizon, is
responsible for security and asset protection, including retail loss
prevention for the company’s 1,600+ communications stores and kiosks
throughout the United States. He also leads the Verizon’s domestic
investigations teams for all business units, public safety outreach
program, special events security, and provides expertise in the areas of
crisis management, risk assessment, business continuity and compliance.
Esposito began his wireless career at Bell Atlantic Mobile. He managed
regional business compliance, security and fraud teams in HQ and the
Philadelphia and Greenville, SC areas before assuming his current
responsibilities at Verizon.
Under his leadership, Verizon established a corporate-wide Loss
Prevention program, a business continuity and disaster recovery program
for its wireless business unit, a cross-functional crisis management
plan, and implemented various training and awareness programs to support
the company’s commitment to compliance, privacy, employee and retail
customers’ safety, and security.
Esposito is a co-chair of the National Retail Federation’s Organized
Retail Crime/Investigators Network and a member of the NRF’s Loss
Prevention Council. He is a certified business continuity professional
and a certified fraud examiner. He is also a member of DRI
International, the Association of Certified Fraud Examiners (ACFE) and
the American Society for Industrial Security (ASIS). He received a
Bachelor of Arts degree in economics and an MBA.
Prior to joining the private sector, Esposito worked in law enforcement,
which in part fuels his passion for developing and maintaining strong
relationships with public safety partners. According to Esposito, it is
through building and maintaining strong relationships with LP
professionals, law enforcement, academia, and industry partners that the
fight against organized retail crime can be won.
He adds, while some ORC perpetrators focus on a particular industry,
most ORC groups define no boundaries and move from industry to industry
perpetrating their fraud and theft. The sophistication of today’s ORC
groups requires a highly organized and coordinated response from law
enforcement and industry partners. It also requires a cross-functional
investigative approach by the impacted company including LP, Corporate
Security, cyber security, operations and others; a philosophy he has
espoused and promoted throughout his career.
Industry and public safety organizations serve as a force multiplier in
the fight against ORC and other crimes affecting private industry, and
he encourages everyone to join their local ORCAs and to become members
of the NRF’s ORC/Investigators Network. The ORC/Investigators Network
serves as a place through which trends can be more quickly identified
and mitigated on a regional basis, and nationally, and is a forum for
sharing best practices and solutions to common challenges among LP
professionals, law enforcement and academia.
![](http://d-ddaily.com/images/11-12-18gabe-esposito.PNG)
The NRF ORC Effort: Trends – Value
– Get Involved
In this roundtable discussion, the two Co-Chairs of the NRF’s
ORC/Investigators’ Network Committee, Jon Shimp (Louis Vuitton) and Gabe
Esposito (Verizon), talk about the NRF’s ongoing ORC efforts and the
challenges and trends they’re seeing on a national level. And two of
their team members, Robert Ruiz (Louis Vuitton) and Chris Baker (Verizon),
share some of the recent developments for ORCA’s on a regional level.
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Spotlight on Leadership
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The New Rules of Consumer Privacy
by FaceFirst CEO Peter Trepp
![](http://www.d-ddaily.com/images/FaceFirst_logo.png)
![](http://www.d-ddaily.com/images/11-6-18_facefirst.png)
What does it take for companies to survive in today’s fast-changing landscape?
The secret: balancing consumers’ often competing desire for privacy, security
and convenience.
That’s no easy task. Technological innovations have now made it possible to keep
consumers safer than ever before, while offering brands never-imagined insight
into consumer behavior. And yet, data breaches and privacy scandals undermine
consumer confidence on a daily basis.
It’s time for a new model. In The New Rules of Consumer Privacy: Building
Loyalty with Connected Consumers in the Age of Face Recognition and AI, FaceFirst CEO and author Peter Trepp has devised a set of rules that will help
companies uphold consumers’ privacy without sacrificing their security and
convenience. By following these rules, brands can create a win-win scenario that
will maximize revenue, reduce crime, provide consumers with the best experience
possible and ensure that consumers’ privacy is reasonably protected.
Included in The New Rules of Consumer Privacy:
●
The Five Privacy Principles every company must follow
●
The new rules of responsible data handling, according to leading academics and
visionaries
●
How technology adoption has forever changed our expectations of privacy
●
How to deliver security, privacy and convenience at the same time
●
Why transparency matters to brand loyalty
●
The global legislative landscape
●
The future of Artificial Intelligence
This book is a must-read for entrepreneurs, business leaders and anyone curious
about face recognition, artificial intelligence or the future of privacy.
Here’s
how to order your copy.
About Peter Trepp
Peter Trepp is CEO of FaceFirst, a global patented enterprise-grade facial
recognition software platform designed to be scalable, fast and accurate while
maintaining the highest levels of security and privacy. As an executive leader,
investor and entrepreneur, Peter has helped numerous technology companies
achieve successful exits, including CSC’s purchase of ServiceMesh, BlackLine’s
sale to Silver Lake Sumeru, and RedHat’s acquisition of Inktank. He earned his
MBA at the UCLA Anderson School of Management and BS degree in Economics from UC
Irvine. Peter is a widely quoted industry expert whose thought leadership has
appeared in the Wall Street Journey, New York Times, Bloomberg, Digital Journal,
Education Week, Business Insider and elsewhere. |
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Top Industry News
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Death toll in California wildfire rises to 42, marking worst in state history
Calif. wildfires destroy outlets of several major restaurant brands
Fires
in California raged on Monday leaving devastated communities in their path, as
they destroyed hundreds of homes and businesses including locations of several
quick-service chains in Northern California.
As of Monday, the Woolsey fire near the posh community of Malibu, Calif., had
scorched 91,572 acres and was only 20 percent contained, according to state
authorities. Two people were killed in the blaze, officials said. The fire has
destroyed an estimated 370 structures. An additional 57,000 structures are
threatened by the fire, which started last week.
In Northern California, the Camp fire has burned 113,000 acres over four days
and destroyed 6,453 homes and 260 commercial buildings, state authorities
reported. Twenty-nine fatalities were confirmed as of Monday. Much of the
destruction has occurred in Paradise, a small community of 26,000 residents
nestled in the foothills of California’s Sierra Nevada mountains. The fire,
which is only 25 percent contained, barreled its way through the town
incinerating hospitals, elementary schools, grocery stores and restaurants.
A KFC, a Burger King, a Jack in the Box and a McDonald's were gobbled up by
flames in Paradise leaving nothing but rubble, according to details
confirmed by Nation’s Restaurant News, as well information cited in various Bay
Area news sites.
See a full list of known restaurants damaged by the California fires:
nrn.com
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How Resilience and Innovation Saved the Day at Gap Inc.
Following 2016 Fishkill, NY Distribution Center Fire
It’s November, which means the holiday season is right around the corner. For
most retailers, gearing up for peak is a matter of getting the right inventory
in the right locations and hiring enough people to get the projected orders out
the door.
Those tasks are daunting enough. But, how do you recover when a facility you
were counting on for the upcoming season catches fire roughly nine weeks before
the first of November?
That’s a question Kevin Kuntz, senior vice president of global logistics
fulfillment for Gap Inc., and his team confronted on the morning of Aug. 30,
2016. The night before, a fire tore through a 1-million-plus-square-foot
distribution center in Fishkill, N.Y. The fire destroyed about $100
million worth of equipment and inventory, and while all employees continued
to be paid, hundreds were impacted. What’s more, it took an important order
fulfillment asset offline right before peak - a little like losing the starting
quarterback on the eve of the Super Bowl. Punting isn’t an option.
mmh.com
FaceFirst Announces Mask-ID for Enhanced Facial Recognition Privacy, Increased
Security of Biometric Data
FaceFirst,
the leading face recognition platform for retail and public safety, today
announced Mask-ID, a new privacy feature that helps individuals maintain
anonymity within face recognition systems. Mask-ID instantly blurs facial images
without compromising match accuracy.
Mask-ID is the latest expression of FaceFirst’s Privacy by Design development
methodology, which also includes role-based data access, purging facial data at
regular intervals and providing enterprise-level data encryption.
“Mask-ID is a testament to our privacy principles,” said Peter Trepp, CEO of
FaceFirst. “While our technology fully encrypts all data, our mission will
always be to improve the privacy and security of biometric surveillance as a
whole. With Mask-ID, FaceFirst has further enhanced protections against rogue
operators and breaches, and we will continue to innovate and adapt to lead the
industry in protecting individual privacy.”
prweb.com
The Surprising Global Forward March of Facial Recognition - Part 1
Your Face as the New Computer Cookie
![](http://www.d-ddaily.com/images/Tony-D'Onofrio-2018.png)
By Tony D'Onofrio, Global Retail Influencer
In January 2018, in a
D&D Daily "Live from NY" interview, we debated the impact of iPhoneX on
FaceID technologies. This new Apple iPhoneX had just placed the disruptive
future of facial recognition technology in our pockets.
Less than a year later, it is surprising to observe the continued advanced
deployments of FaceID solutions, especially outside the United States. For 2018,
the global facial recognition market is valued at $3.97 billion and is estimated
to reach $10.15 billion by 2025 at a CAGR of 14.35% during the forecast period.
Unlocking smartphones with your face is only the beginning.
Over the next several weeks, in four parts, we will delve into the latest
adoption trends of facial recognition. This first post will explore selected
USA / UK retail developments and introduce FaceID as your computer cookie.
tonydonofrio.com
It's Official...
Amazon selects New York City and Northern Virginia for new headquarters
Amazon to invest $5 billion and create
50,000 jobs across two cities
Plus 5,000 jobs in Nashville for new Operations Center of Excellence
Amazon today announced that we have selected New York City and Arlington,
Virginia, as the locations for our new headquarters. Amazon will invest $5
billion and create more than 50,000 jobs across the two new headquarters
locations, with more than 25,000 employees each in New York City and Arlington.
The new locations will join Seattle as the company’s three headquarters in North
America.
In addition, Amazon announced that it has selected Nashville for a new Center
of Excellence for its Operations business, which is responsible for the
company’s customer fulfillment, transportation, supply chain, and other similar
activities. The Operations Center of Excellence in Nashville will create more
than 5,000 jobs.
The new Washington, D.C. metro headquarters in Arlington will be located in
National Landing, and the New York City headquarters will be located in the Long
Island City neighborhood in Queens. Amazon’s investments in each new
headquarters will spur the creation of tens of thousands of additional jobs in
the surrounding communities. Hiring at both the new headquarters will begin in
2019. The Operations Center of Excellence will be located in downtown Nashville
as part of a new development site just north of the Gulch, and hiring will also
begin in 2019.
blog.aboutamazon.com
![](http://www.d-ddaily.com/images/11-13-18_amazon.jpg)
Winners and losers from Amazon’s HQ2 decision
Columnist: Amazon’s HQ2 Spectacle Isn’t Just Shameful - It Should Be Illegal
How Big Is Amazon? Its Many Businesses In One Chart
A Tour of Amazon’s 4-Star Store, a Retail Oddity
Walmart Says Flipkart CEO Out After Misconduct Allegations Probe
Walmart Acquired the Indian E-Commerce Company for $16 Billion in May
Walmart said on Tuesday that the co-founder and CEO of Indian e-commerce leader
Flipkart Group has stepped down in the wake of allegations of “serious personal
misconduct,” creating tumult at a company it recently paid $16 billion for to
get a leg up in one of the most promising e-commerce markets in the world.
Binny Bansal, 37, resigned immediately after an independent probe into the
unspecified allegations that he “strongly” denies, Walmart Inc said in a
statement, adding that his wanting response to the accusations was behind his
departure.
“While the investigation did not find evidence to corroborate the complainant’s
assertions against Binny, it did reveal other lapses in judgment,” Walmart said
in the statement. It did not detail those lapses.
fortune.com
Walmart Announces New Focus on Hiring Military Spouses Walmart today announced it will give hiring preference to military spouses,
becoming the largest U.S. company to make such a commitment. The
Military
Spouse Career Connection, a new initiative by Walmart to recruit and hire
military spouses, complements the 2013 Veterans Welcome Home commitment,
enhanced in 2015, to hire 250,000 military veterans by 2020, a goal it is on
track to surpass next year.
businesswire.com
Macy’s Radical Plan to Save Itself: Shrink
Macy’s Inc., the iconic department store, has started a radical experiment aimed
at revival. It is shrinking. Faced with too much space and too few shoppers, the
160-year-old retailer plans to reduce the amount of merchandise and the number
of employees at its slower-performing stores - walling off entire sections at
some locations and leaving the space empty.
wsj.com
Build-A-Bear tries ‘Pay Your Age’ promo again - This time in Australia
Build-A-Bear, some might say, had a good problem with the Pay Your Age Day
promotion debacle that caused chaotic conditions last July. Due to
overwhelming demand, the retailer was forced to close down stores for the day,
but the incident reportedly resulted in over 2.9 billion social media
impressions. One might think the brand learned its lesson — and perhaps it
has. Build-A-Bear Workshop Australia, the largest franchisee in the country, is
holding a similar event on November 15th at 28 stores. In a press statement, the
chain promised “important updates to help ensure the best possible experience
for as many guests as possible.”
retailwire.com
42% of holiday shoppers turning to mobile this year
About 73% of 1,000 U.S. consumers surveyed by Citi Retail Services said they
plan to shop at brick-and-mortar stores this holiday season, but 57% also plan
to shop online via their computers for gifts, and 42% said they will use mobile
smartphones or tablets.
In addition, about 13% of those surveyed also plan to use voice-activated
virtual assistants as part of their shopping process, but the percentage of
voice shoppers was higher among certain demographics, with 22% of Gen Xers and
17% of millennials saying they would use their virtual assistants for holiday
shopping.
retaildive.com
Staten Island, NY: H&M employee accused of
videotaping woman in dressing room at Staten Island Mall
Congressman Calls for Target Black Friday Boycott Over South Side Chicago Store
Closings
Infographic: Most Consumers Don’t Even Notice Store Closures
Quarterly Results
Home Depot Q3 comp's up 4.8%, sales up 5.1%
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The
Retailers Association of Massachusetts
LP Committee Meeting:
Wednesday, November
28th
9:30 AM to 12:00 PM
Axis Experience Center
300 Apollo Drive
Chelmsford, MA 01824
Agenda
a. Networking (light refreshments)
b. Key Findings of FBI Active Shooter Phase II Study (Kevin Foote)
c. New and Emerging LP Technology (Axis Communications)
d. Open discussion / information sharing
Individuals
interested in attending this meeting are asked to please RSVP by
email to info@retailersma.org
at their earliest convenience. |
All the News - One Place - One Source - One
Time The D&D Daily respects your time
and doesn't filter retail's reality
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How Neiman Marcus Safeguards Purchases When Sales Surge
Shamoun Siddiqui, VP & CISO, Neiman Marcus, on Using AI for Cybersecurity
Cybercriminals
tend to ramp up their attacks against retailers around the holiday season, when
revenues are highest and opportunity is ripe. Half of all surveyed retailers in
a recent report said they had been victims of cyberattacks — a more than 100
percent increase from the year before.
Fraudsters are not just increasing the frequency of their attacks against
retailers, they’re also getting smarter and changing how and when they attack
retailers in order to cause the most damage and reap maximum rewards, according
to Shamoun Siddiqui, vice president and chief information security officer at
Neiman Marcus.
The Changing Face of Omnichannel Fraud
As the amount of transactions made online increases, many cybercriminals have
been targeting those shopping channels. Gift cards have also become an appealing
target for fraudsters in recent months, Siddiqui said, noting that botnet
attacks are especially common in these incidents.
“Hackers and fraudsters have been relentless in the past year or two, attacking
retail websites, scraping gift cards and probing accounts for weak passwords,”
he explained. “We have seen a significant amount of botnet activity against our
online portals, primarily targeting our gift card systems.”
Combatting Card-Not-Present Fraud
As cybercriminals adopt more sophisticated attack techniques, retailers like
Neiman Marcus must implement new methods to safeguard transactions. Siddiqui and
his team have made significant efforts to utilize artificial intelligence
(AI) and machine learning (ML) systems, which detect suspicious behaviors or
transactions and curb the number of successful cybercrimes.
“Whether the data resides in a traditional data center or in a public cloud,
layered controls have been implemented to protect the confidentiality and
integrity of that data,” he said. “We are also investing in artificial
intelligence and machine learning technologies across a wide spectrum of areas.
This includes fraud management, whereby AI and ML are being used to determine
patterns of fraudulent transactions that may otherwise be invisible to the naked
eye.”
Neiman Marcus is investing in more than just AI and ML: it has implemented
protections such as identity and access management, firewalls, intrusion
prevention systems, malware protections and advanced threat monitoring and
logging systems.
pymnts.com
Credit Card Chips Fail to Halt Fraud, Survey Says
New chip-enabled credit cards, which were rolled out to U.S. consumers starting
in 2015, were supposed to put an end to rampant credit card fraud. So much for
that.
A
new report from the research firm Gemini Advisory has found that,
of more than 60 million cases of credit card theft in
the last 12 months, a whopping 93% of the stolen cards had the new chip
technology.
This represents a major setback for the technology, known as the EMV standard,
which is named after the companies (Europay, Mastercard and Visa) that created
it.
“45.8 million…records [were] likely compromised through card-sniffing and
point-of-sale (POS) breaches of businesses such as Saks, Lord & Taylor, Jason’s
Deli, Cheddar’s Scratch Kitchen, Forever 21, and Whole Foods. To break it down
even further, 90% or 41.6 million of those records were EMV chip-enabled,”
states the report.
fortune.com
Cyberattacks Top Business Risks in North America, Europe, EAP
A new report from the World Economic Forum (WEF) shows cyberattacks are the
business risk of greatest concern in North America, Europe, and East Asia and
Pacific (EAP) regions.
In the United States and Canada, the growth of concern around cyberattacks
mirrors the pattern in similar economically advanced regions. Researchers point
out how greater reliance on e-commerce also poses a risk here. Data fraud or
theft was another primary concern in North America, ranking third and seventh,
respectively, on businesses' list of top worries.
darkreading.com
Cyber criminals abuse US Postal Service Informed Delivery for ID theft
The U.S. Secret Service issued an internal alert to law enforcement partners
about identity thieves abusing the U.S. Postal Service’s Informed Delivery, a
service that allows you to digitally preview your mail and manage package
delivery. ID thieves have been using the Informed Delivery service “to identify
and intercept mail, and to further their identity theft fraud schemes.”
csoonline.com
2018 On Track to Be One of the Worst Ever for Data Breaches
Why WannaCry ransomware is still a threat to your PC
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Tom's Tek Tip
by Tom Meehan, CFI
Sponsored by Controltek
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Want to
see Snaps from Snapchat in your area? Try Snap Map.
With Snap Map, you can view Snaps Stories submitted from all
across the world. This includes events, celebrations, breaking news and more. It
can be especially useful to see Snaps Stories people sent with their location
setting on. This can be a great tool during a major event like an active
shooter, protest or weather related event. Just go to
https://map.snapchat.com
and start searching.
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e-commerce
Sponsored by The Zellman Group
|
What’s My Motivation?
8 Tips to Manage Your Fraud Team During the Hectic Holidays
Last year,
e-commerce fraud spiked by around 22 percent during the holiday season. This
period sees dramatic changes in the amount and types of fraud businesses
encounter, from credit card testing and promo abuse to friendly fraud
chargebacks and
email tumbling.
So, what does that mean for fraud teams? ‘Tis the season to motivate everyone to
get through the holiday rush. Here are some tips to make sure they’re in shape
to face the madness head-on.
1) Set the stage with your team. Be honest with them—let them know
upfront that this time of year is going to be stressful. But, remind them that
they’re responsible for delighting and keeping your customers safe. Rally the
troops!
2) Give them the tools to experiment and strategize. Ask your
cross-functional partners about launches coming down the pipeline so you can
adjust for future changes in customer behavior. And, partner with product or
engineering teams to stress-test your rules or machine learning systems by
running simulations. That ensures your team is optimally equipped for the
additional volume.
3) Arm yourself with information. Ask your product or finance teams if
they have a forecast for fraud and order volumes based on data from previous
years. Using that forecast, your team can figure out scheduling and hiring
needs.
4) Once you have that data, start planning. Figure out how much revenue
you’re going to have to do and how many people you’ll need. Remember, many of
your fraud analysts will want to take time off for Thanksgiving, Christmas, or
New Year. Ask them to rank their preferences for time off on each holiday. Once
that’s done, you can start figuring out whether you need to hire contractors to
deal with fraud surrounding each holiday.
5) Be smart with your contractors. Leave enough time to train them so
they’re equipped to deal with the fraud rush. Consider letting them handle more
“lightweight” functions like customer service, or having them work on lower-risk
orders. To soften the potential impact of fraud on your bottom line, let your
more seasoned fraud analysts handle more high-risk transactions.
6) Cross-train your customer support team. If needed, they can help out
with lower-risk transactions. Like your contractors, make sure you’re giving
them enough time to train and ramp up.
7) Document everything. Make sure you have a playbook to train new
employees and contractors to make their onboarding experience as efficient as
possible. Instruct your team on keeping detailed records on each transaction so
you’re ready to fight potential chargebacks.
8) Empathy is key. The holiday season can by hard for your employees.
It’s important to keep up their morale so they keep giving 110 percent. Consider
letting your employees work from home, especially if they’re working overtime.
And more importantly, take the time to recognize their hard work and celebrate
their wins! cnpexpo.com
Thoughts Of Holiday Retail Cheer Tempered By
Memories Of Failure
The seeds of so many holiday season mishaps — web hiccups, shipping chaos,
inventory gaps — have already been planted, and will respond in the right
conditions (say, an unexpected surge in web traffic combined with sub-par
hosting, or a winter storm for which adequate logistical preparations were not
made).
That’s not to suck any cheerful anticipation out of the 2018 holiday shopping
season, during which U.S. consumers are expected to spend at least $1 trillion,
with eCommerce set for a 14.8 percent year-over-year increase, to $124.1
billion. Put the finishing touches on those late-year marketing plans. Do that
supply chain triple check. Select those gourmet snacks for the company holiday
party and, by all means, let your mind drift for a few minutes to how you might
spend any bonus or raise you will earn for your Q4 triumphs.
Just don’t forget everything that can go wrong. And let these bad memories of
holidays past guide you in the coming weeks to ensure that your retail and
payments machine is running in top condition.
pymnts.com
Forget fake goods – fake shopping apps plagued
China’s Singles’ Day
Apple pumps up its Amazon listings with iPhones,
iPads and more
How to Holiday-Proof Your Ecommerce Shop
Chicago to Sue 8 Online Retailers for Selling
E-Cigarettes to Minors |
"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
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ORC News
Sponsored by
Auror
|
Update: Bridgeport store owner's millions came
from check-cashing courtesy
McCloy’s Store in Bridgeport opened for business on Friday, but the tiny grocery
that supposedly racked up millions of dollars in profits in recent years was in
dire need of restocking. Police this week charged owner Melvin “Beanie” McCloy,
60, with running a corrupt organization, dealing in proceeds of unlawful
activities, receiving stolen property and fraudulently trafficking in food
orders for allegedly selling stolen groceries over the past three years. A
forensic analysis of McCloy’s business records showed that in 2016 he “deposited
$3.9 million into his business account,” investigators reported. “In the year of
2017 up to July, he deposited $1.7 million.”
McCloy was happy to make small talk Friday, including about hunting. He referred
comment about the charges, however, to attorney Francis Murrman of Greensburg.
Most of the deposits originated through McCloy’s practice of cashing checks for
store patrons, Murrman said. “He did this as a courtesy to his clients,” Murrman
said. “Most (stores) don’t do it because of the huge inconvenience — who wants
to take 30 checks a day to the bank and cash them? Being way out in Bridgeport
and not having a lot to entice people to your store instead of Giant Eagle and
Shop’n Save, it was something he did to help bring people in the door.”
Fayette County detectives and state police in Greensburg started investigating
McCloy in May 2015 after area police departments responded to numerous retail
thefts from various Walmarts and Shop’n Save, Giant Eagle and County Market
stores, among other places in Fayette and Westmoreland counties, according to
state police and court documents. Stolen items included soda, energy drinks,
coffee and laundry detergent.
triblive.com
![](http://d-ddaily.com/images/11-13-18triblivef.jpg)
Memphis, TN: $60K in merchandise stolen from cell
phone store in Orange Mound
Thieves cut a hole in the ceiling to burglarize a cell phone store in Orange
Mound. The owner of Smooth Wireless told FOX13 the crooks wasted very little
time grabbing the most expensive items. The thieves used a pickax to break
through the roof to enter and rob the business Sunday night around midnight. The
crooks covered their faces in masks and had only a few minutes to spare. The
surveillance video shows the suspects putting in bags the new iPhone X-S which
retails for about $1,000 and the X-S Max which cost about $1,500. The total loss
to the business is estimated at $60,000.
fox13memphis.com
![](http://d-ddaily.com/images/11-13-18fox13mempis.JPG)
Menomonee
Falls, WI: Police search for return scam suspect after a retail theft
orchestrated at Home Goods
Menomonee Falls Police are looking for a woman suspected in a return scam retail
theft at Home Goods. Police said that at about 1:52 p.m. Oct. 26 the woman
entered Home Goods and placed several kitchenware items in a shopping cart. The
woman then took the items to the return counter where she returned them as if
she had already purchased them. She received a $331 gift card in exchange for
the items; she subsequently used the gift card to purchase one of the items she
had returned, according to police.
jsonline.com
Springfield, OH: 750 books stolen from a Book
store
Authorities were called to Bookhaven Used Books Saturday night. They met with
the owner who said the store has been closed for a few years but was being used
as storage. “(The owner) stated that she came to the location to pick up her
bill for rent,” the report says. “She stated that she noticed that some books
were missing and boxes had been moved around. (She) stated that she did not have
an inventory of what books were missing. She estimated that approximately 750
books were missing.” The report says the burglary could have taken place between
Oct. 7 and Saturday.
springfieldnewssun.com
Wrentham, MA: Police looking for $5,000 Coach Outlet theft
suspect
Warwick, RI: Police seek $400 Target shoplifting team
Greeneville, NC: 3 Charged With Shoplifting from Walmart
and Dollar General
Japan: Tokyo Police arrests 3 serial Vietnamese
shoplifters; 6 month investigation into Cosmetics thefts
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Retail Crime News
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Shootings & Deaths
Albuquerque, NM: Police arrest Shooting Suspect
after 3 left critically injured at Distribution Center
Three people are in critical condition after they were shot at the Ben E. Keith
warehouse in Albuquerque, New Mexico. Authorities said 30-year-old Waid Melton
entered the warehouse around 6:15 p.m. Monday and started shooting. There were
about 20 people inside at the time.
It took the SWAT team several hours before they found Melton at 2 a.m.
Investigators with the Albuquerque Police Department said Melton was an employee
at Ben E. Keith. A possible motive for the shootings also was unclear. In
August, two people were shot and killed at the Ben E. Keith in Missouri City.
Kristine Peralez was accused of shooting her co-workers, Francisco Reyes and
Fedencio Janas. Peralez was killed during a confrontation with officers. The
victims' families filed a lawsuit against the company, claiming Ben E. Keith had
a history of workplace violence.
abc13.com
![](http://d-ddaily.com/images/11-13-18ABC13.JPG)
Pine Bluff, AR: Shooting at Pawn shop leaves 1
employee dead, 1 injured
Police are investigating a shooting at a Pine Bluff pawn shop that left one
person dead and another injured. It happened at the Wise Buck Pawn Shop at 2408
S. Camden Rd., just south of Faucett Road. Gunfire was exchanged between store
employees and suspected robbers, according to authorities. Two employees were
shot, one of whom later died. The suspected shooter fled the area on foot.
katv.com
![](http://d-ddaily.com/images/11-13-18katv.JPG)
Oklahoma City, OK: Police identify officers who
shot, killed suspect after armed robbery at metro cellphone store
A man suspected in an armed robbery of a cellphone store was shot and killed by
police officers Monday night in south Oklahoma City. The suspect went into the
MetroPCS store on Southwest 44th Street near Walker Avenue with a gun and stole
several items, according to investigators.
Police said the man did not know that he had left the business with a tracking
device. Police officers were able to track the man down and confronted him in a
parking lot near Southeast 44th Street and South Byers Avenue. They chased him
across the street. The officers gave the man several verbal commands to put down
his weapons, but he didn't, according to police. Three officers opened fire and
shot the suspect, officials said. The man was taken to an area hospital, where
he was pronounced dead.
koco.com
Fort Wayne, IN: One dead, one critical in
shooting outside Kroger
Police say the shooting may be the result of some kind of interaction that took
place in the parking lot of West State Plaza near the Kroger gas station. At
about 5:50 p.m., city police arrived at 1125 W. State Blvd. on a report of a
shooting. Officers found one man suffering from apparent gunshot wounds. He was
taken to a hospital in serious condition. A few moments later, officers were
alerted to a second victim who was taken to a hospital by private car. The
shooting remains under investigation by the Fort Wayne Police Department.
journalgazette.net
Rochester, NH: 'Armed and dangerous' suspect
arrested by SWAT after manhunt outside Walmart
After a nearly 24-hour search, an "armed and dangerous" suspect has been
arrested in Rochester, New Hampshire. The suspect, 27-year-old Christopher
Thomas surrendered to SWAT team members at 10:20 a.m. Monday after sparking an
overnight manhunt in the woods. He is charged with four counts of reckless
conduct with a deadly weapon. The incident began just after noon on Sunday when
Rochester Police received a report of a man with a gun seen near Walmart before
disappearing in the woods.
Thomas was already wanted on three warrants for criminal threatening and four
warrants for theft, and was known to the Walmart loss prevention unit. When
Walmart security saw Thomas on surveillance video with a high-powered rifle,
they immediately recognized him and called police. Thomas ran into the woods
behind Walmart, where police say he had been living, prompting a large search.
Police located Thomas in the woods and set up a perimeter around him. Police say
overnight, Thomas fired shots at them, but no one was injured.
boston25news.com
![](http://d-ddaily.com/images/11-13-18boston25news.JPG)
Robberies, Incidents & Thefts
St Johns County, FL: Masked Gunman robs McDonalds
An unknown man robbed the McDonald's on County Road 210 in northern St. Johns
County on Sunday. The St. Johns County Sheriff's Office said that the "suspect
forced the manager into the office area, retrieved the cash and exited through
the open back door, where he had also entered. The robbery happened at 11 p.m.
The suspect ran on foot and vanished. A K-9 unit lost the suspect's scent,
indicating he'd gotten into a car, deputies said.
actionnewsjax.com
![](http://d-ddaily.com/images/11-13-18actionsnewsjax.JPG)
Skimming Thefts
Nearly 80% of Arizona Credit Card Skimmers Found at Circle K Locations
By the time Dan Drake discovered the fraudulent purchases on his credit card en
route to visiting his son in California recently, criminals had already
plundered $1,500. Drake, a former U.S. prosecutor who spent years going after
credit-card scammers in court, had been scammed himself. Circle K is now the
most popular gas station chain in the state for fraudsters to install card
skimmers at fuel pumps, an Arizona Republic analysis of data from the Arizona
Division of Weights and Measures shows.
So far in 2018, 77 percent of skimmers found at Arizona gas stations were at
Circle K locations, even though the brand makes up only about 30 percent of gas
stations around the state, according to data obtained under Arizona public
records law. Other brands such as Shell and Chevron have experienced drops in
the number of skimmers found at their sites in the past five years, the records
show. But Circle K's total has risen from one skimmer found in mid-2013 to 85 so
far this year.
azcentral.com
![](http://d-ddaily.com/images/11-13-18azcentral.JPG)
Houston, TX: T -Mobile Security Guard involved in
shooting that injured child charged
A security guard involved in a shooting that injured a 6-year-old girl is in
custody Tuesday after being charged with aggravated assault with a deadly
weapon. The shooting happened around 4 p.m. Monday at a T-Mobile store in the
5500 block of Airline Drive at Tidwell Road. According to police, two men
entered the store. One of them grabbed a phone and took off. A T-Mobile security
guard intervened during the robbery and fired nearly a dozen shots at the man,
striking him. Claire Tidwell, who was in a car in the drive-thru at the
McDonald's next door to the shooting scene, was hit in the leg by a stray
bullet, police said.
click2houston.com
![](http://d-ddaily.com/images/11-13-18click2houston.JPG)
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Robberies and Burglaries
Sponsored by
Scarsdale Security Systems
•
Book Store – Springfield, OH – Burglary
•
C-Store – Leoni Township, MI – Armed Robbery
•
C-Store – San Antonio, TX – Armed Robbery
•
C-Store – Austin, MN – Armed Robbery
•
Cellphone – Memphis, TN – Burglary
•
Check Cashing – Portsmouth, VA – Armed Robbery (1st
Virginia)
•
Check into Cash – Portsmouth, VA – Armed Robbery
•
CVS – Birmingham, AL – Robbery
•
Dollar General – Rogers, AR – Armed Robbery
•
Domino’s – Valley Township, PA – Armed Robbery
•
Family Dollar – Farmington, NM – Armed Robbery
•
Family Dollar – Memphis, TN – Armed Robbery
•
Family Dollar – Toledo, OH – Burglary
•
GameStop – St Louis, MO – Armed Robbery
•
Grocery – Columbus, OH – Burglary
•
Grocery – Casey County, KY – Burglary
•
Jamba Juice – San Diego, CA – Armed Robbery
•
Jewelry – Oak Cliff, TX – Armed Robbery
•
Liquor Store – Charles County, MD – Armed Robbery/Suspect
shot clerk
•
McDonald’s – St John County, FL – Armed Robbery
•
Metro PCS – Oklahoma City, OK – Armed Robbery / Suspect
shot and killed
Nail Salon – Portsmouth, VA – Armed Robbery
•
Pawn Shop – Pine Bluff, AR – Armed Robbery / Shooting - 1
employee killed
•
Pharmacy – Marshall, VA – Burglary
•
Pharmacy – Columbus, OH – Robbery
•
Speedway – New Lenox, IL – Armed Robbery
•
T-Mobile – Houston, TX – Robbery/Shooting
•
Tanning Salon – South Bend, IN – Robbery
•
Vape Store – Portsmouth, VA – Armed Robbery
•
Walgreens – Omaha, NE – Robbery
•
7-Eleven – Joliet, IL – Armed Robbery
•
7-Eleven – Chicago, IL – Armed Robbery
Daily Totals:
• 26
robberies
•
6 burglaries
•
4 shootings
•
2 killings |
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'Tis the Season: Holiday
Party Tips, Maximize Holiday Cheer without Losing Productivity and Show Your
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Workplace Festivities: How to Maximize Holiday
Cheer without Sacrificing Productivity
The holiday season provides a lot of potential for businesses, improves
motivation in the workplace and strengthen team bonds. But there's a fine line
between having fun festivities and avoiding a decrease in productivity.
Measurable goals
11 Tips to Better Manage Time During the Holiday
Season
While the holiday season is a great chance to spend more time with family and
friends, for many leaders, turning off the urge to squeeze in some work might be
difficult. Here's how you can juggle your personal life and work needs in 11
simple tips.
Stick to your plan
A Small Gesture that Can Impact Your Employees
This Holiday Season
The holiday's aren't easy or fun for everyone, but there are great ways you can
make the holidays a festive occasion for your work team if they don't have
others to celebrate with. Even the smallest of gestures can have the biggest
influence on someone.
Office Thanksgiving
How to Win Your Holiday Office Party, According
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It's the season for office parties, but you want to make sure you celebrate the
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