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10/24/18

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Spotlight on Leadership

Tyco Retail Solutions wins 2018
AIM Case Study Competition

Industry recognition for innovation and technology
leadership in RFID solution development

Tyco Retail Solutions has been recognized for its innovation and technology leadership in developing and delivering a portfolio of RFID-enabled solutions, providing retailers with real-time in-store visibility and predictive analytics to help drive sales, improve operations and deliver a differentiated brand experience. The company is the recipient of the 2018 Case Study Competition from AIM, the trusted worldwide industry association for the automatic identification industry for nearly half a century.

Presented annually by AIM, the Case Study Competition recognizes Tyco Retail for its innovative TrueVUE® Inventory Intelligence solution, offering retailers a "real view" into accurate enterprise-wide inventory availability - throughout the store and across the enterprise - for success in today's connected always-on, always-open world of unified commerce.

"Leveraging smart technology, such as RFID, is critical to success in this age of retail transformation," said Subramanian Kunchithapatham, vice president, engineering, Tyco Retail Solutions. "Progressive retailers understand the power of IoT-enabled RFID solutions to connect stores, inventory, shoppers and associates within the digital retail world. By leveraging our real-time data and actionable insights, we enable retailers to create a seamless customer experience in this digitally-driven shopping world. It's an honor to be recognized by AIM for our commitment to innovation and industry standards."

To keep pace with today's 24/7 connected consumers, retailers cannot rely on traditional inventory management methods. Greater automation through RFID in retail is a game changer in driving inventory accuracy and visibility - key to execution and omni-channel fulfillment. RFID-enabled TrueVUE Inventory Intelligence helps retailers trust their inventory availability, reduce markdowns, improve style sell through, and increase sales and margins. Now, retailers can access their full inventory assortment and establish enterprise-wide inventory accuracy in key product categories to fulfill customer demand. Having this level of inventory accuracy and visibility helps drive increased sales to provide a better customer experience and build brand loyalty.

Learn more about TrueVUE Inventory Intelligence, here.

Moving Up
Sponsored by Agilence

Keith Hall named VP of Human Resources, Safety, Security and Loss Prevention for Goodwill of the Olympics and Ranier Region
He assumes responsibility for human resource systems and processes, and the professional development of 1,500 employees serving in Goodwill’s $83 million social enterprise, which operates across 15 counties in Washington State with a mission to help people gain new skills, find jobs, and embark on life-changing careers.

Prior to his service with the National Court Appointed Special Advocates Association, Keith served as Senior Vice President and Chief Human Resources Officer of the YMCA of Greater Seattle, leading a senior team strategic planning resulting in $2 million in cost savings. Keith Hall was awarded a Juris Doctorate from Seattle University School of Law, an MA in Leadership from Grand Canyon University, and a BA in Sociology from the University of Washington. Congratulations, Keith! Read more here

Don Strand promoted to Vice President, Human Resources - Compensation, HR Operations and Services for Sears Holdings Corporation
Don was previously the VP of Human Resources - Sears Home Services and Sears Automotive before taking this new role. He's been with Sears Holdings Corporation for over 29 years, working in a variety of roles including Senior Director HR - HR Business Partner, Senior Director of Labor, Associate Relations & Services, Director of Labor & Associate Relations, Director of HR, and Region Manager AP Services. Congratulations Don!

Karla Hock promoted to Director of Risk Management for del Lago Resort & Casino
Karla was the Risk Manager for over a year before taking this new role. Prior, she worked at Lowe's for over nine years as LP and Operations Support Manager and at Target as Executive Team Leader - Assets Protection for over four years. Karla earned her Bachelors degree in Criminal Justice from State University of New York College at Brockport. Congratulations, Karla!

Paul Andrews promoted to Director, Asset Protection Administration and Analytics for Tapestry
Paul was previously the Senior Manager of Loss Prevention Systems and Administration for the retailer for over nineteen years before taking this new role. He earned his Bachelor's degree in Music Theory and Composition from Towson University. Congratulations Paul!

Submit Your New Corporate Hires/Promotions
or New Position

Top Industry News

2019 “Swing for Certification” Golf Tournament Hosted by The Loss Prevention Foundation preceding NRF Protect

The 2019 “Swing for Certification” golf tournament is set for Monday, June 10, at Coyote Hills Golf Club in Fullerton, CA, preceding the NRF Protect conference June 11–13. Hosted by the Loss Prevention Foundation (LPF), the event is open to all retailers and solution provider sponsors to benefit the Bob MacLea Scholarships for loss prevention and asset protection professionals who want to advance their careers through obtaining their LPQ or LPC certification. Proceeds will also benefit the Loss Prevention Benevolent Fund.

“The NRF leadership is proud of the partnership that we have developed with the LP Foundation,” said Robert Moraca, MBA, CPP, CFE, vice president of LP for NRF. “Both the NRF and LPF share a similar passion to harness retail loss prevention industry knowledge and dedicated LP professional volunteers to champion educational enrichment for the industry. This Swing for Certification event is a fun way to continue our combined desire for LP excellence.” Read More Here

ALL-TAG’s Q-Tag® Recognized with Most Innovative In-Store Solution Award for 2018

ALL-TAG, a manufacturer of U.S. made RF EAS Labels, and a leading supplier of AM and RF Anti-theft Security Tags, Security Labels, and other loss prevention products, was recently awarded “Most Innovative In-Store Solution” of the year for the Q-Tag, at the 2018 Fraud Awards.

The UK Retail Risk Conference hosted the 2018 Fraud Awards. The event recognized the technological advancements and innovative approach that ALL-TAG’s Q-Tag brings to the market.

To qualify for the “Most Innovative In-Store Solution,” the judges looked for innovative approaches to an existing, tried and tested solution or genre. The solution had to be from either a vendor or be an in-house retailer solution. Read More Here

Amazon pitched its facial recognition system to ICE
Amazon employees met with officials from Immigration and Customs Enforcement (ICE) this summer as part of a sustained attempt to sell the company’s controversial facial recognition technology, as revealed by internal emails obtained by the Project on Government Oversights and first published in The Daily Beast.

The emails show that ICE officials met with Amazon on June 12th, in a McKinsey office in California, giving a specific pitch on the Rekognition program as well as more general machine learning capabilities within Amazon Web Services. The same official followed up a month later with a public link to a blog post that responded to privacy concerns raised by the ACLU. There’s no indication that ICE ultimately purchased or used the system.

Available as an API within Amazon cloud services, Rekognition came under scrutiny earlier this year after a report from the ACLU of Northern California showed the feature was being used by a number of small law enforcement agencies, some for as little as $6 a month. theverge.com

Seattle PD & Business Group Form Anti-Crime Watch Program
This week the Seattle Police Department rolled out the city’s first anti-crime Business Block Watch Program in the West Seattle Junction. Six months in development, the program is a pilot collaboration between the Seattle Police Department and the Junction Association.

Jennifer Danner, the Southwest Precinct Crime Prevention Coordinator explained that the new commercial Block Watch will operate in much the same way as Seattle’s residential Block Watches, giving members the ability to electronically communicate with one another if they see suspicious activity in the Junction and allow businesses to discuss recent crime trends, suspicious behavior or concerning individuals.

Lora Radford, executive director of The Junction Association, said the Junction Association has nearly 300 business members and that there is a “high level of interest” in seeing the new Block Watch Program help monitor and address petty theft in the Junction, especially during the holidays. seattle.gov

UK: Call for Gov't action to protect shopworkers from violence, threats and abuse
The latest figures from the Office of National Statistics (ONS) show that shoplifting has increased by 32 per cent in the last decade. Shopworkers' trade union Usdaw's survey of retail staff shows a 25 per cent increase in violence, suggesting there are over 260 assaults every day. The British Retail Consortium reported a doubling of violence against shop staff in its annual Retail Crime Survey. And the Association of Convenience Stores (ACS) reported nearly a million thefts from UK convenience stores in 2017, a 65 per cent increase on the previous year. ACS also found that challenging shop thieves was the most common trigger for violence and verbal abuse. punchline-gloucester.com

Why Walmart Is Investing In A Startup Founded By Former Leaders Of Israel's Top Intelligence Unit
With the global cybersecurity battle growing increasingly sophisticated, and with merchants’ demand for personalized customer data only rising, Walmart and other corporate giants including Airbus and Softbank have invested in Team8, a cybersecurity think tank founded by former leaders of Israel's top military intelligence unit, Unit 8200 — the cream of the crop from a country known as the startup nation.

Walmart and the other partners have committed $85 million in capital and formed an international coalition under Team8 that will exchange ideas on different cyber issues. It will also help Team8 come up with businesses that will help companies “thrive in the face of growing cyber threats” and not just play defense, Team8 said Tuesday. forbes.com

#MeToo Brought Down 201 Powerful Men
Nearly Half of Their Replacements Are Women
They had often gotten away with it for years, and for those they harassed, it seemed as if the perpetrators would never pay any consequences. Then came the report that detailed Harvey Weinstein’s sexual assaults and harassment, and his fall from Hollywood’s heights.

A year later, even as the #MeToo movement meets a crackling backlash, it’s possible to take some stock of how the Weinstein case has changed the corridors of power. A New York Times analysis has found that, since the publishing of the exposé (followed days later by a New Yorker investigation), at least 200 prominent men have lost their jobs after public allegations of sexual harassment. A few, including Mr. Weinstein, face criminal charges. At least 920 people came forward to say that one of these men subjected them to sexual misconduct. And nearly half of the men who have been replaced were succeeded by women.

“We’ve never seen something like this before,” said Joan Williams, a law professor who studies gender at the University of California, Hastings. “Women have always been seen as risky, because they might do something like have a baby. But men are now being seen as more risky hires.”

The #MeToo movement shook, and is still shaking, power structures in society’s most visible sectors. nytimes.com

$540K Embezzlement Scheme
Retail Bookkeeper Wrote Fraudulent Checks to Fund Online Gambling Habit
THERESA ERNESTINE LINSMEIER, 59, was sentenced to 27 months in prison for embezzling $540,000 from her former employer. According to the defendant’s guilty plea and documents filed in court, from 1998 to 2016, LINSMEIER was employed as a bookkeeper at Farm Mercantile, Inc., a hardware store located in Fairfax, Minn. In her position, LINSMEIER had access to and was an authorized signatory on Farm Mercantile’s bank accounts and had authority to sign and issue checks on behalf of the company. From about 2011 through 2016, LINSMEIER transferred money to her personal credit cards directly from the bank accounts to which she had access. and created false entries in Farm Mercantile’s general ledger to make it look like the money she stole had actually been used to pay legitimate business expenses. In total, LINSMEIER stole approximately $540,063, which she used for online gambling. justice.gov

ICE's IP Unit Seizes Illegal, Unsafe Decorative Contact Lenses
About 100,000 pairs of dangerous, unapproved counterfeit contact lenses — including costume lenses popular at Halloween — have been seized in enforcement actions by the U.S. Immigration and Customs Enforcement and its National Intellectual Property Rights Coordination Center, federal officials announced Tuesday.

With the Oct. 31 holiday approaching, the announcement also warned of the risks of wearing unapproved contact lenses and decorative costume lenses, saying they are illegally sold online and in stores and can cause eye infections, conjunctivitis and impaired vision. law360.com

3 Bombs Found in 1 Week
Bombs found in mail sent to Hillary Clinton and Barack Obama
An explosive device was discovered early Wednesday at Hillary and Bill Clinton’s Chappaqua home, while another one addressed to former President Obama was intercepted in Washington, DC, officials said. A US official said investigators believe the “functional explosive device” found at the Clintons’ home in Westchester County is linked to one found Monday in the mailbox of billionaire George Soros’ house in Katonah. nypost.com

NRF: Consumers will spend 4.1% more than last year during winter holidays
Consumers say they will spend an average of $1,007.24 during the holiday season this year, up 4.1 percent from the $967.13 they said they would spend last year, according to the annual survey released today by the National Retail Federation and Prosper Insights & Analytics.

Consumers will spend in three main categories during the holidays – gifts, at $637.67; non-gift holiday items such as food, decorations, flowers and greeting cards, at $215.04; and other non-gift purchases that take advantage of the deals and promotions throughout the season, at $154.53. nrf.com

Coral Springs, FL: Police Officer who punched girl in viral video will not be disciplined
A police officer will not be investigated for punching a teenage girl while subduing her at Coral Square Mall, an episode that attracted national attention when a cellphone video went viral. “No policy was violated,” Coral Springs Police Officer Tyler Reik said Monday. “The officers went through what they are trained to do and to de-escalate the situation. We try verbal compliance first, and obviously that wasn’t working.” sun-sentinel.com

Woman speaks out about video of police hitting her daughter

South Carolina C-Store That Sold Winning $1.5 Billion Ticket to Get $50K Payout

FDA warns 465 websites selling unapproved opioids, drugs for cancer, HIV

REI closing on Black Friday for 4th year in a row

Sprouts Farmers Market to open 30 new stores

Target takes on Amazon, Walmart with free 2-day shipping this holiday

Amazon Expands Grocery Delivery and Pickup to More Than 60 Cities

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An Interview with R-CISC Board Chair, Colin Anderson, CISO for Levi Strauss

We recently interviewed new R-CISC Board Chair, Colin Anderson about his involvement with the R-CISC and his thoughts for its future. He sees opportunities to help members implement effective controls to manage their respective cybersecurity risks.

R-CISC: What’s your personal approach to leadership?

Anderson: I’d describe myself as a situational leader. I have found one style does not work in every situation. Sometimes I am a coach, sometimes I am a collaborator and sometimes I direct. I am more analytical than creative and would describe myself as data-driven and results-oriented.

R-CISC: Why did you become involved in your organization, and what has your involvement looked like over time?

Anderson: I joined Levi’s as part of a new leadership team recruited to help return the Brand to its pinnacle. The challenge, leaders and belief in the mission are what attracted me to the role. The choice has proven to be a good one. Levi’s is a great place to work and the team I work with is fabulous. The fact that the Levi’s brand is connecting with consumers and growing globally is fantastic. Levi’s has delivered global growth since 2015 and we have had double-digit earnings growth for four consecutive quarters. No other apparel brand in the world is growing at the rate of Levi’s.

R-CISC: Are there any developments that have posed important new challenges to leaders of cybersecurity organizations?

Anderson: The two factors I feel have had the greatest impact on cybersecurity leaders are the pace of technical change and the digital disruption impacting every line of business. Technology is driving a digital revolution, and that technology is, more often than not, fraught with security concerns that need to be managed.

R-CISC: Why did you join the R-CISC Board?

Anderson: As one of the founding members of R-CISC, I joined because I believed in the mission and still do. We as an industry needed to come together and join forces to collaborate on our common cybersecurity risks. I believe strongly in the quote, “A rising tide lifts all ships.” If we as the R-CISC community can help one another, then the entire industry will be stronger.

R-CISC: How would you characterize the board’s role in the R-CISC?

Anderson: The Board’s role is to influence strategic direction, provide advice and guidance on investments, and select and coach it’s leaders.

R-CISC: What/where would you like to see the R-CISC head in the next few years?

Anderson: We have a great opportunity to be the voice of the industry on cybersecurity, and provide the information, leading practices, tools and advice to help members implement effective controls to manage their respective cybersecurity risks. r-cisc.org

What UK-Retailer Morrisons' Data Leak Class Action Means For Future Breaches
Insider Threat - Negligence - Regulators 'Fed Up' - Massive Payout - 'Test Case' For U.S.

UK supermarket Morrisons is facing a massive payout to staff after losing the first data leak class action in the UK. It comes after Andrew Skelton, a senior internal auditor at the retailer's Bradford headquarters, leaked employee data online in 2014. Last year, a court ruled the firm was liable for his actions.

The company appealed the decision, but today (22 October) a UK High Court ruling found the supermarket giant liable for the data breach that saw nearly 100,000 of its employees' sensitive details including salary and bank details posted online. Those affected can now claim compensation for "upset and distress".

The leak does not come under the EU Update to General Data Protection Regulation (GDPR), but it shows the huge cost of a data breach going forward. This can include class action by "interested parties" – including shareholders and victims of the breach.

“It will be interesting to see how the precedents set by the ICO and FCA on breached firms will shape the litigation of class actions moving forward,” says Ian Thornton-Trump, head of cybersecurity, AmTrust International.

He says regulators are "fed up" with firms being breached, especially "when they find it was easily preventable".

He thinks the future will see class action being supported by a regulatory finding and fine. “In a way, an egregious regulatory fine and specific charges of negligence, lack of due diligence in data protection or botched breach notification will really stoke the fires of a class action, because the evidence of incompetence will be readably available.”

It will also be an interesting “test case” from a US perspective. “It may even embolden more class actions in an already pretty litigious data breach environment,” Thornton-Trump points out.

“It serves as another large and unknown potential data breach cost that needs to be factored into the corporate risk assessment. Certainly, in the case of shareholder class actions armed with a comprehensive report from regulators, the executives at a firm may find themselves in for a very expensive and precarious career situation.” forbes.com

Yahoo to pay $50M, other costs for massive security breach

Theft Of $3 Million In Crypto Said To Be The Work Of Call Of Duty Players

Canadian Connections
Sponsored by Vector Security Network

Legal Cannabis in Canada Dominates the Media
Here's the Daily's Summary of the Latest Coverage
Editor's Note: Given the widespread media coverage cannabis legalization has received since its official rollout last week, it would be impossible to include every related news article in this column. Below is a sampling of articles chosen by the Daily that best summarize some of the key aspects of legalization: the employer consequences, the black market impact, the retail response, border security and more. You can also check out our Special Report on the rollout of legal cannabis in Canada. -Sean Colarossi, 'Canadian Connections' Editor

Stoned at Work:
Six things employers should know in post-legalization Canada
Here, we provide a general overview of the most important things employers should know about marijuana in the workplace:

What is the current legal status of marijuana in Canada?
The Government of Canada has announced the legalization of recreational use of marijuana, effective on October 17, 2018.

Does legalization of marijuana mean employees can be impaired at work?
No. Employers will have the right to set rules for non-medical use of marijuana in the workplace in much the same way that employers currently set rules for use of alcohol.

Does the duty to accommodate extend to medical marijuana?
Yes. The duty to accommodate, as required by provincial and federal human rights legislation, extends to disabled employees who use medical marijuana.

How far does the duty to accommodate employees using medical marijuana extend?
Human rights legislation requires that a disabled employee be accommodated. What, precisely, does this mean in the context of medical marijuana? Click here to learn more.

What can employers do to meet their obligations?
Employers may need to revisit workplace policies that address drug and alcohol use, with attention to two competing obligations: on the one hand, employers have a duty to accommodate disabled employees, and medical marijuana is used to treat medical conditions that can constitute a “disability”.

What is the future of marijuana in the workplace?
The changes to the legal status of marijuana have created unique and unprecedented challenges for employers. It may seem daunting; however, employers need not change their practices drastically. go2hr.com

Legal Cannabis vs. Black Market in Canada: Can it Compete?
It’ll be tough to lure customers away from established illegal vendors. For one thing, cannabis-infused foods and drinks aren’t yet legal. Black markets will monopolize those products for another year. Dried cannabis and oils are legal now but may experience shortages. But those should disappear next year as more growers become operational.

Places to legally shop are also scarce in most provinces. Québec only has 12 stores open and Ontario won’t have any brick-and-mortar stores until spring. By contrast, Alberta has a hundred stores opening this month. As store counts grow, legal cannabis will grab more market share. Pricing also handicaps legal vendors.

Provinces with more stores per capital will dampen their black markets best. Alberta will likely lead there, given the large number of private-sector stores expected. New Brunswick’s public-sector retail network also looks good relative to its population. By contrast, Québec has just 12 government-run stores initially for 8.4 million residents. retail-insider.com

Canada Nearly Runs Out of Weed After Legalization
Canada can’t keep up with demand for newly legal weed. Four days after the country put marijuana legalization into effect nationally, retail shops are nearly sold out. fortune.com

How Much Must Canadian Employers Accommodate Use of Medical Marijuana?

Study: Marijuana Legalization in Canada Could Improve Border Security

Legal Marijuana In Canada: Here's What To Know When Crossing The Border

Day One Sales Across Canada Could Top C$27.9 Million

North American Cannabis Retail Sales set to Grow as Cannabis Consumption Rises

Quebecers placed more than 24K orders on Day 1 of legal cannabis

Ontario Cannabis Store says it had 100,000 online sales in first 24 hours

Shopify sees 100 pot orders per minute on Canadian websites for legalization day

Retailer plans to challenge Quebec cannabis law in court

Pot deliveries could slow down everyone's mail

Canada's LP Problems Sounds Like the U.S.
Civil Recovery & The Judicial Systems Response to Increasing Shoplifting Making the News in Canada
Lawyers Complaining About Demand Letters - Shoplifting is Increasing & Packed Courts Not Hearing Cases
Paul Genua, a Toronto criminal lawyer, likens the practice to extortion because the demand letters threaten legal action if the recipient doesn’t pay, but he says a retailer would never take the person to court.

Yet the letters persist, some of them citing a 1997 lawsuit brought by Hudson’s Bay against a man who was caught stealing $200 worth of gloves. A judge awarded $100 in damages — not for shoplifting but for trespassing — and the judgment was upheld and increased to $300 on appeal.

Retailers defend the letters as a way to extract speedy retribution and recover some of the $4.67 billion in annual losses.

Many of the letters originate from a single sender — Toronto lawyer Patrick K. Martin.

It is not clear who gets the money when someone pays. Half a dozen lawyers say that the claims are invalid or that they haven’t seen a retailer follow through with a lawsuit.

“This is one of the tricks, right?” says Alice Woolley, president of the Canadian Association for Legal Ethics, a not-for-profit agency that encourages debate on legal ethics. “The stores send the letter, and if you don’t pay, nothing happens. They don’t go to court because they know they won’t win. So they just count on a certain percentage of people paying.”

Woolley says the letters “are completely without legal merit. There’s an exploitation of power there.” But she speculates that the government hasn’t stepped in to regulate the issue because “some people think that, morally, the retailers are in the right."

Walmart says they use the demand letters to offset the costs of shoplifting.

Shoplifting on the rise

Toronto is on pace to have a record number of shoplifting incidents in 2018. Halfway through the year, more than 10,000 cases had been reported to the Toronto Police Service, close to 2014’s total of 11,010.

And the crime is on the rise in other jurisdictions.

In Ontario, Alberta and British Columbia shoplifting rose 30 per cent, 65 per cent and 25 per cent respectively from 2013 to 2017.

It’s so common that in some U.S. cities, police have scaled back their response to the crime. thestar.com

Canadian Security service expanding reach from Alberta to Dominican Republic
Steve Woolrich has fought crime in Red Deer and elsewhere across Alberta. Now the operator of SeCure Consulting Solutions Inc. is looking to deter wrongdoers even further afield.

A certified CPTED (crime prevention through environmental design) practitioner, Woolrich is travelling to the Dominican Republic this month to share his expertise there. The initiative is being spearheaded by Carolyn Jones, a Delburne resident whose company Happy Earth Inc. has been active in the Caribbean country for several years. She’s also looking at ways to finance the work, including tapping into existing Canadian funding for anti-crime initiatives in the Caribbean.

Now in its fifth year of operation in Red Deer, SeCure Consulting is enjoying a growing demand for its services in Alberta. reddeeradvocate.com

A 'weak link' no more?
New trade deal prods Canada to stop Chinese counterfeits headed for U.S.
The United States-Mexico-Canada Agreement, the new North American trade deal, requires all three countries to authorize their border guards to detain “ex-officio” — without a court order — pirated goods in transit to other nations.

Combined with similar provisions in the recently concluded The Canada-European Union Comprehensive Economic and Trade Agreement, the change could usher in a new era of Canadian border guards combating counterfeit merchandise that their own citizens will likely never buy. That would be a welcome development, say advocates for copyright-holding companies. financialpost.com

Canada Store Openings
● Sporting Life opens 1st Montreal-area store
● Lowe's Canada Opens Second Windsor Location
● Krispy Kreme is coming to Montreal
● Sabrina Butterfly opens new shop and studio

Deciem founder ordered to stay away from Estee Lauder offices

Businesses spent $14B on cybersecurity in '17, more than 20% hit by cyberattack

U.S. holiday workers to get 32% pay hike this year — what about Canada?

Hudson's Bay Removes 'Make Canada Great Again' Hat From Site Amid Backlash

Sky's the limit as Calgary opens testing area for drones and new technologies

Mastermind Toys Announces Strategy Shift Amid Massive Store Expansion

Sporting Life and Golf Town to merge, but continue operating separate stores

Durham, ON: Workers tied up during armed attack on legal cannabis grow-op
Workers were tied up for four hours during an attack by armed men at a legal cannabis grow-op in Ontario, police have confirmed. According to Durham Region police, five men carrying guns approached a small group of workers tending to a legal outdoor marijuana grow operation early Thursday morning in Beaverton, Ont. Police say four of the employees were forced into a security trailer and tied up. The suspects then took the staff’s personal belongings and several garbage bags full of dried cannabis from a storage barn. The suspects also stole one of the worker’s cars to make their escape. The workers were eventually able to free themselves and call police. ctvnews.ca

St. Albert, AB: Thief in stolen employee vest hits Lowe's, Best Buy for nearly $20K
RCMP in St. Albert are seeking a suspect who spent hours inside a Lowe's store planning a large theft before heading to a nearby Best Buy and stealing merchandise worth up to $4,000. A man entered the Lowe's store and spent two to three hours inside, "arranging and preparing for a large theft, approximately $15,000." The man entered the store manager's office and stole a Lowe's employee vest. He went through the store, "destroying security sensors with a hammer and setting up items to take." The man was caught on surveillance video leaving the store and coming back in several times, but police don't know if he stole any merchandise from Lowe's. The same day, the same man entered the Best Buy store wearing the stolen Lowe's employee vest. At Best Buy, the thief stole monitors, portable speakers and a vacuum with a total value of $3,500 to $4,000. cbc.ca

(Update) Edmonton, AB: 16-year-old pleads guilty to manslaughter, not first-degree murder in killing of Mac's clerk

Calgary, AB: Thieves cut through walls of businesses to rob Calgary jewelry store

Pembina Valley, MB: Man and two women caught after stealing from local retailers

Robberies & Burglaries

● C-Store - Pictou County, NS - Armed Robbery
● Cannabis Grow-Op - Durham, ON - Armed Robbery
● Jewelry Store - Calgary, AB - Burglary
● Pharmacy - Hamilton, ON - Armed Robbery
● Variety Store - Hamilton, ON - Robbery

e-commerce
Sponsored by The Zellman Group

Why Using Rules Of Thumb To Predict Fraud Is A Fail
Sift Science said Tuesday (Oct. 23) it had debuted Sift Insights, billed as a reporting suite that offers a view of how fraud hits corporate top and operating lines, and impacts customer experience. The new offering is built into the Sift Science Digital Trust Platform.

The firm’s latest movement in real-time fraud analysis comes as the company also offers insight, via a white paper, into “10 Fraud Myths” commonly held by risk professionals. With the analysis of 165 billion transactions, Sift Science’s myths run the gamut, spanning from how much fraudsters ring up in average individual orders to where (geographically speaking) they ply their trade, to how long they wait after account takeovers to use stolen accounts.

In an interview with Geoff Huang, vice president of product at fraud prevention solutions provider Sift Science, the executive stated that the myths point toward an overarching mindset among businesses: “the idea that one can rely on a rule of thumb to predict fraud.” For example, he pointed to the commonly held rule of thumb that some days — notably, the days that cluster around holidays and spikes in shopping activity — should see more fraudulent activity than others. However, contrary to the rule of thumb, it’s not Black Friday or Cyber Monday that see the most fraudulent activity. It turns out that, for online retail last year, the “fraudliest day” was Dec. 3.

Huang pointed to another rule of thumb that the bad guys make small purchases on victims’ accounts to “fly below the radar” and avoid detection. Sift Science has found, though, that while “good” orders have an average transaction value of $910, the average fraudulent order comes to $3,300.

“What also jumped out at us was the pattern of behavior after an account takeover,” Huang told PYMNTS. The rule of thumb here is that after committing account takeover fraud, those fraudsters lie in wait before using the stolen account. However, as Huang noted, within a week after the ATO, account activity gets a boost by as much as 22 times.

These and other myths, he said, illuminate the “surprising and unpredictable and changing nature of fraud. Just when you think you have a rule of thumb to cover [fraud], you really need a huge amount of data to see the trends that matter.” pymnts.com

US and UK join up to tackle ad fraud, a $50 billion problem
Companies that buy advertising programmatically via automated systems that involve numerous online processes between ad exchanges and publishers, are at risk of having their ads "clicked" on by bots instead of humans. It's a problem that the World Federation of Advertisers (WFA) estimates could cost businesses $50 billion by 2025, and is one of the easiest and most lucrative forms of digital crime, according to a 2016 report from Hewlett Packard Enterprises.

To combat this, the U.S.'s Trustworthy Accountability Group (TAG) and the U.K.'s Joint Industry Committee for Web Standards (JICWEBS), announced an initiative on Tuesday, where approved companies in the U.K. will be able to use a "Certified Against Fraud" stamp from January 1, 2019. The program has been in use in the U.S. since 2016. cnbc.com

Walmart to expand shipping perks for shoppers ahead of the holidays

Amazon, Flipkart and other e-commerce websites under scanner for selling spurious imported cosmetics

Amazon opens its first fashion pop-up shop in London

Online Grocery Sales Expected to Quadruple from 2018 to 2023

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent

ORC News
Sponsored by Auror

Marine Corps First Sergeant at Parris Island led $1.5 million razor theft
Earlier this month, a noncommissioned Marine Corps officer and three civilians at the Beaufort County installation were accused of trying to profit off the store’s cache of grooming supplies after more than $1.5 million worth of razors and razor blades went missing. First Sgt. Lascelles Chambers, a Marine for the past 21 years, faces possible charges in military court. The allegations emerged publicly after the 3 civilian employees were indicted on Oct. 10 with conspiracy to defraud the United States. The felony carries up to five years in prison. Byson and Harrison also face a felony count of theft of government property, which could bring up to 10 years. They are set to be arraigned Oct. 30 in U.S. District Court in Charleston.

Starting around January 2017, Chambers asked Brutus to start stealing boxes of high-end Gillette razors, razor blades and other items from the store’s warehouse. Brutus then enlisted two other employees to help out. They took razors from the store every week. They disabled surveillance cameras or took care not to be seen on the footage. At first, the workers delivered the stolen goods in person to Chambers. But in March, Chambers was transferred to his current post in Florida, so they started sending him packages through the mail. postandcourier.com

U.S. Navy Sailor convicted of scamming 2,500 credit card numbers; 3 years and 6 months in prison
A U.S. Navy man will spend three years and six months in prison for his involvement in an identity theft ring that stole more than 2,500 credit card numbers and fraudulently purchased $340,000 in consumer products in 2012. Jarrod Langford, 27, pleaded guilty to conspiracy to commit credit card fraud and aggravated identity theft while he was an active Navy member at Lemoore Naval Air Base. visaliatimesdelta.com

Moscow, ID: Northwest River Supplies employee pleads guilty to $200,000 theft of merchandise; sold on eBay
A 40-year-old man who pleaded guilty to one count of felony grand theft in August for stealing nearly $200,000 in items from Northwest River Supplies and selling them on ebay is scheduled to be sentenced Monday in Latah County 2nd District Court. According to court documents, Matthew Erickson, a former NRS employee, admitted to stealing 191 items from NRS over the course of 2 ½ years and selling them on ebay at wholesale cost for $89,750. Erickson was caught by his boss after a camera system was installed at NRS after items in the warehouse continued to go missing. dnews.com

Hinsdale, IL: $10K Worth Of Items Stolen From Boutique
Store owner reported a wallet and purses had been stolen from Kelsey Resale Boutique, sometime between 12 p.m. Oct. 14 and 5 p.m. Oct. 15. When an inventory was completed, it was discovered that eight items worth a combined value of $10,058.59 were missing. patch.com

Boise, ID: 3 charged with using stolen credit cards at Boise stores
Byron Espinoza of California is facing felony charges of grand theft and burglary, while Walter Aguilera-Campino and Rodolfo Espinosa, both of Santiago, Chile, are each facing a burglary charge. Police say the suspects traveled to Idaho to carry out the scheme, and have been accused of similar crimes in Utah. ktvb.com

Maryland Heights, MO: Police investigating 3rd case of Romanian thieves with phony credit cards, loads of cash and encoding machine

Channahon, IL: Thornton's Busts 10 Fuel Thieves; charged with felony Retail Theft

Del Rio, TX: Man faces state jail felony theft charge; stealing from Hardware store with 2 prior convictions

Joliet, IL: Woman charged with Class 4 Felony for shoplifting at Target; prior conviction

Erie, PA: Millcreek Police investigating retail theft at Boscov's; 4 suspects wanted

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Retail Crime News

Shootings & Deaths

Spokane, WA: Police arrest suspect in stabbing death in 7-Eleven parking lot
Police arrested a man suspected of stabbing and killing another man early Tuesday at a downtown Spokane 7-Eleven after a fight broke out in the parking lot. Using video surveillance footage, police identified the suspect as 29-year-old Andre A. Conway. Officers found and arrested him at about 12:30 p.m. spokesman.com

Lexington, KY: Security of Fayette Mall questioned after man charged over gunfire, fight

Robberies, Incidents & Thefts

Forsyth County, NC: Suspects tie up clerk, douse clerk in fuel and set fire to C-Store
Deputies are searching for two men they say bound a store clerk and doused him in fuel before setting fire to the building with the victim still inside. Shortly after 11 p.m. Saturday, Forsyth County deputies responded to a reported robbery at the Stop and Save in Lewisville. Investigators determined that two suspects entered the store around 9:40 p.m. and demanded money from the clerk while showing and threatening to use a handgun. They say the clerk was tied up and accelerant was poured throughout the store.

The store’s owner, who didn’t want to be identified, said his employee was bound with zip ties and tied to a chair. The suspects used diesel fuel, which they poured on the employee, as well as inside the store. The owner added that the men were inside the store for about an hour, even pretending to be employees when would-be customers tried to enter. Deputies say, and documents show, that the suspects stole thousands of dollars’ worth of items. The owner says the clerk was able to free himself from the zip ties, but was unable to escape. The store’s windows are protected by bars. “If he was not able to get away from the zip ties, he would have died here,” the owner said. myfox8.com

New York, NY: Serial Manhattan robbery suspect smashes window with rock
Police are looking for a robber who has used a rock or a brick to break into four stores in Manhattan a total of six times, and they're hoping surveillance video will lead to an arrest. Investigators released video showing the suspect throwing an object through the rear glass door of a Timbuk2 on Lafayette Street in SoHo around 3 a.m. on Saturday, October 13. Once inside, the suspect made of with $300. Authorities believe he is also responsible for two similar incidents at The Mobile Spa on East Houston and one at Pressed Juice on Lafayette Street. In those three incidents, he (and accomplices in once case) made off with 50 headphones, 54 cell phone cases, $5,400 in cash, an ebike, 10 cell phones, 16 speakers, 15 portable charges, 10 selfie sticks a cash drawer and an Apple iPad. abc7ny.com

Saginaw Township, MI: Suspects arrested after smash-and-grab at Kay’s Jewelers in the Fashion Square Mall
Police said the suspects asked where the diamond rings were located and as the clerk was about to show the rings, one of them pulled out a hammer-type tool and began pounding on the glass, the statement said. The suspects eventually were able to get into the display case, police said, and removed rings. mlive.com

New York, NY: Teens wanted in robberies of at least 7 Midtown restaurants and customers

Leesburg, VA: Two arrested for series of robberies targeting 7-Eleven stores

Hong Kong, China: Bungling robber flees empty-handed from 7-Eleven after staff ignore bomb threat and his demand they put $2,000 into WeChat Pay account

Counterfeit

Newark, NJ: Woman sentenced for trafficking counterfeit goods worth $3M
A New York City woman who admitted trafficking $3 million worth of counterfeit goods including knockoff Louis Vuitton handbags through a New Jersey port is headed to prison. Xiao Xia Zha received an 18-month sentence Monday. Federal prosecutors say that from November 2013 through February 2017, Zhao received certain shipping container numbers from someone overseas that identified at least three containers containing counterfeit merchandise. She asked some Port of Newark workers to remove the containers before they could be examined by Customs and Border Protection staffers. Once the containers were removed, Zhao directed they be delivered to other people who would distribute the merchandise in New Jersey and elsewhere. But law enforcement officers intercepted the containers before Zhao could distribute the goods, which also included fake Nike footwear. startribune.com

State College, PA: Police Say Women Used Counterfeit $100 Bills at 10 State College Area Stores

Sentencings & Charges

4 Members of International Burglary Crew Arrested & Charged In Manhattan Federal Court
More Than a Dozen Heists Across US & Europe Over 11 Years & Stole Over $10 Million in Jewelry
DAMIR PEJCINOVIC, a/k/a "Damian," a/k/a "CoCo," GZIMI BOJKOVIC, a/k/a Jimmy," ADRIAN FISEKU, and ELVIS CIRIKOVIC, a/k/a "Gorilla," were arrested this morning.

From 2006 to 2017 the criminal organization operated principally in New York City, California, New Jersey, Pennsylvania, Florida, Massachusetts, Maine, and Europe. Members and associates of the organization committed numerous burglaries of jewelry stores and banks. From Portland, Manhattan, Germany, Kansa City, Los Angeles, Philadelphia, Scarsdale, to New Jersey these crew along with other members hit mostly jewelry stores and a couple of banks for millions in jewelry.

PEJCINOVIC, 44, of New York, New York, BOJKOVIC, 36, of Staten Island, New York, FISEKU, 35, of Staten Island, New York, and CIRIKOVIC, 35 of Woodhaven, New York face multiple charges and more than 30 years in prison.

Various law enforcement agencies, Interpol, Eurpol, and the DOJ were involved in this eleven year investigation which led to today's arrests. justice.gov

Albuquerque, NM: Man involved in beating death gets max sentence under plea agreement
Emilio Mirabal and two others attacked 66-year-old Irvin Sanchez outside the 7-Eleven on San Mateo and Kathryn in 2016. Witnesses say they saw the men rummage through Sanchez' pockets before leaving him to die. Mirabal was facing murder, but the state agreed to let him plead no contest to robbery instead. Monday, the defense argued that the victim suffered a heart attack and was not murdered. However, Judge Cristina Jaramillo sentenced Mirabal to the maximum allowed under his plea agreement -- three years in prison. krqe.com

Bellefonte, PA: C-Store Manager stole $14,200; Judge makes a stern point at sentencing
A former Snappy’s store manager convicted of stealing about $14,200 from the Centre Hall store was not sentenced to jail time Tuesday. Instead, Tracy Addleman, a 40-year-old from Centre Hall, was sentenced to four years of intermediate punishment after her felony theft by deception conviction in September. Judge Katherine Oliver also ordered her to pay back the stolen money. “The sentence must address the growing problem of employee theft and embezzlement and send a clear message to the community that this behavior is inappropriate and will not be tolerated,” Bower said in his sentencing memorandum. “A sentence of anything less than county incarceration diminishes the severity of her offense — stealing more than $14,000 from a local business while entrusted as a manager.” centredaily.com

Anne Arundel County, MD: Man sentenced to 11 years for Armed Robberies across state. Washington, D.C.
A man was sentenced Tuesday to 11 years in federal prison for a string of armed robberies across the state last year. Prosecutors say Tyrone Jason Murphy, 27, led a group in robbing 7-Eleven convenience stores in Anne Arundel, Prince George’s and Montgomery counties. capitalgazette.com

Winchester, VA: Robber gets 40 months for 7-Eleven heist; 2 robbers split $64

Baltimore, MD: Man Sentenced to Life Plus 35 Years for murder outside C-Store

Phoenix, AZ: Tuba City Man Sentenced to Over 8 Years for Armed Robbery and Assaulting Officers

Greenbelt, MD: Leader of C-Store Armed Robbery Crew Sentenced to 11 Years

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