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The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source |
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Group LP Selfies
See
all the selfies here
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2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride -
One Team Selfie at a Time
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Ulta Beauty East Division Loss
Prevention Team
" The
possibilities are beautiful"
![](http://www.d-ddaily.com/images/UltaBeauty-EastDivision-Selfie.png)
Featured in picture, left to right:
Area Loss Prevention Managers:
Sean McAlister, Matt Pistel, Wynter Davis, Steve Smith, Luisa Rozo, Jenny Deyhle,
Mayra Hiraldo Torres, Mickey Williams, Cody Duncan, Michael McKnight, LaToya
DeVico, Jen Robben, Brad Swain, Dan Taylor, Tim Berry, Alaina Kring, Ryan
Ballard, Grant Danby, Peggy Forbes
Regional Loss Prevention Managers:
Robin Perez, Misty Davis, Marc Abramson, Jake Welch
Supply Chain Loss Prevention Manager:
Bill Gillespie
Director, Loss Prevention Operations:
Michael Mayernik
Got a picture of your team
on your cell phone?
Send it to us!
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Spotlight on Leadership
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Company culture and innovative workforce make Axis
one of the top workplaces in
the United States
![](http://www.d-ddaily.com/images/10-22-18_axis_cake.png)
We'll take a slice of that!
Check out Axis' celebratory cake in honor of the national recognition.
Axis Communications,
the global leader in network video, was named one of the
2018 Best Small & Medium Workplaces in the United States by Great Place to
Work and FORTUNE. Axis ranked #41 on the list of top 100 medium companies. The
companies on the list have built a high-trust culture that engages employees and
drives better business. Great Place to Work, a global people analytics and
consulting firm, evaluated more than 50 elements of employee on-the-job
experiences in order to determine its rankings.
![](http://d-ddaily.com/images/axis-logo.jpg)
Competing against hundreds of companies across the country, Axis participated in
a rigorous selection process, which included an employee survey and an in-depth
questionnaire about benefits programs and company practices. Great Place to Work
evaluates each application using its unique methodology based on five dimensions
of a great workplace: credibility, respect, fairness, pride and camaraderie.
As part of the review process, Axis is also “Great Rated” by the Great Place to
Work Institute. According to an employee survey conducted in 2018, 97 percent of
employees say their workplace is great, while 100 percent take great pride in
working at Axis.
![](http://www.d-ddaily.com/images/10-22-18_axis_great.png)
“Our success as a company is a direct result of our culture and core values
which are embraced by our employees,” said Fredrik Nilsson, VP, Americas, Axis
Communications, Inc. “Recognition as a Great Place to Work speaks to the efforts
we make throughout all levels of the organization to maintain our culture of
innovation, collaboration and entrepreneurism even as we grow. It’s an honor to
receive this award and is a true testimony to our people and their efforts.”
Read
the full press release here.
Read Axis' 'Great Place to Work' review here. |
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Moving Up
Sponsored by
Agilence
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Janet Neron promoted to Director, Risk &
Control Operations for Nike
Prior
to her promotion, Janet has been with Nike since 2010 in various positions, most
recently as Director, Strategy and Capability Planning for two years and
Director, Global Programs & Strategic Partner Management for three years. Before
that, Janet served as Senior Director of Programs for Lake Oswego School
District for nearly three years and Senior Director of Quality Improvement for
Willamette Dental for nearly two years. She earned her MBA in Technology
Management and Finance from Portland State University - School of Business.
Congratulations, Janet!
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Submit Your New Corporate
Hires/Promotions
or New Position |
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Top Industry News
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This is the Age of Technological (Digital)
Revolution
It's Sure As ... Not the Retail Apocalypse
Which by definition itself "is a period in which one or more
technologies
is replaced by another technology in a short amount of time. It is an era of
accelerated
technological progress characterized by new
innovations
whose rapid
application and
diffusion
cause an abrupt change in society."
Now that defines today's retail existence. Regardless of what side you're on.
Retail Apocalypse - Bah Hum Bug - Only for those either loaded with depth
from the venture capitalists world that cashed out and profited off the backs of
tens of thousands of retail workers whose senior executives had no alternative,
or those that found themselves right in the crosshairs of Amazon and their merry
band of online retail colleagues.
Yes, tens of thousands have lost their jobs and virtually every job out there
now, from the CEOs who are experiencing their
highest turnover rate in history to CFOs who are
struggling to redefine themselves, to Loss Prevention and Cyber Security
(IT Security) who find themselves in a state of convergence that will
ultimately, and without their current acknowledgement or agreement, merge even
further to a point that possibly one day they could be one in the same.
Yes, every job is changing all the way to the sales floor and fulfillment
center. Those folks one day not too far off, will be armed with the technology
that redefines retail and delivers what the consumer wants in a matter of hours
and in the process of getting there, there will be causalities. Lots of them.
But for those who cried 'retail apocalypse', it never happened, and Matt Shay,
the NRF's president was right all along. This is an age that will see retail
evolve to a point we've never seen before and the digital revolution is driving
it in virtually every industry on the planet and, quite frankly, it's an
exciting time for retail, especially for the consumer.
The biggest fly in the ointment right now is the increased violence in stores,
which everyone acknowledges, and the retail violent deaths, which no one else,
other than the Daily, is even willing to acknowledge.
The Daily's 'Q3 Retail Violent Death' report published last Monday,
showed a drastic 47% increase over Q3 2017, which regardless of how you
view our methodology or report, is severe and warrants consideration.
![](HTTP://D-DDAILY.COM/IMAGES/10-22-18deathreport3.png)
Even if you apply a 50% error ratio, which in our opinion is ridiculous, as we
stand by our process, it still shows a 27% increase. Which is alarming and poses
a number of questions the industry needs to address.
Just a Thought, Gus
![Gus Downing](http://d-ddaily.com/gussignaturew.gif)
Hurricane Willa Pops Up Over Night off Coast of Mexico; Headed for Western TX by
Wed. & Could Impact Florida
Rain will impact already flooded western Texas and may impact Western Florida as
well. Could bring up to 18 inches of rain and reach a category 5 hurricane.
cbsnews.com
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Orlando police sign on for second trial of Amazon facial recognition technology
The Orlando Police Department has signed an agreement for its second test of
Amazon’s facial recognition technology despite what Orlando Weekly characterizes
as widespread concerns about privacy and civil liberties. Orlando Police Chief
John Mina says concerns are misplaced, because even if it is eventually deployed
for production, the system would only be used to provide alerts when it
identifies an individual with a warrant out for his or her arrest.
The only other police department in the country openly using Rekognition is the
Washington County Sherriff’s Office in Oregon, which does not make use of its
real-time capabilities.
Amazon CEO Jeff Bezos recently spoke at an event about the importance of facing
scrutiny, but also said that making unpopular decisions is part of the job of
senior leadership.
biometricupdate.com
This is Just the Beginning - Of Showing Up Stoned For Work
Employees & Execs Failing Drug Tests At Shocking Rates
New York City employers are squarely blaming a raging drug epidemic for much
of the trouble they have filling jobs in one of the tightest labor markets
in a generation. More local prospective workers are testing positive for
substance abuse, or showing up stoned for work, according to industry
analysts.
The abuse of hard drugs, such as cocaine and methamphetamine, has exploded,
and further threatens productivity. A 2018 report by Quest Diagnostics reveals a
150% increase from 2013 to 2017 of methamphetamine positivity rates for
workers tested in the wider New York region, which covers New Jersey and
Pennsylvania.
Analysts believe there is a direct connection between drug-impaired workers and
employers’ inability to fill open slots.
Today, some analysts believe as many as 25 percent or more of applicants
for some jobs in New York City are failing drug testing, reflecting a
broader national pattern. Analysts estimate that tests are conducted by as many
as 50 percent of New York City employers.
nypost.com
Taking Steps to Eliminate Racism in the Workplace
There's a disturbing paradox in the American workplace. As organizations look to
reap the benefits of a diverse, multicultural and inclusive workforce, the
countervailing force of racism often undermines that effort, creating challenges
that HR often is responsible for overcoming.
Binna Kandola, a British business psychologist and author of Racism at Work: The
Danger of Indifference (Pearn Kandola Publishing, 2018) likens racism to a virus
that lingers in organizations because people have internalized racist
stereotypes.
"Unless we are prepared to have a discussion about the impact of stereotypes
and how they affect decisions that are made within organizations, we are not
going to make any more progress toward eradicating racism," Kandola said.
shrm.org
The Merchants Push to ID Customers
Will it Eventually Lead to the LP Promise Land
"Stores rarely ID customers before they check out"
According to BRP’s
“2018 Customer Experience/Unified Commerce Survey,” only 23 percent of
retailers are able to identify customers inside stores before they check out.
Of the 23 percent, 13 percent have ways to identify customers when they walk in
and another 10 percent sometime during the pre-checkout stage. Fifty-seven
percent can identify customers at checkout. Twenty percent are unable to
identify customers at all at the store level.
73% of Customers Want Order Tracking Across all Touchpoints but only 7% of
Retailers Currently Offer “Start Anywhere, Finish Anywhere” Order Capabilities.
BRP’s study noted that not being able to identify individuals prevents
associates from leveraging customer information to allow personalized
interaction such as clienteling and guided selling that can drive a better
experience.
When asked what types of incentives they offered customers to encourage in-store
identification, the top answers were personalized service, 37 percent, and
product incentives, 30 percent.
BRP wrote, “Unfortunately, this means that fewer retailers see the value in
gathering customer information. In practice, incentives create a strong
correlation to the rate in which customers identify themselves, and
identification creates opportunities to personalize the shopping experience and
or offer special discounts and promotions, which typically translate into higher
sales.”
retailwire.com
brpconsulting.com
Why you should take an operational approach to risk management
Combining two seemingly unrelated entities to make a better, more useful
creation is a keystone of innovation. Think of products like the clock radio and
the wheeled suitcase, or putting meat between two slices of bread to make a
sandwich, and you can see how effective it can be to combine two outwardly
disparate things.
This viewpoint is useful in many scenarios, including in the business realm,
especially when it comes to protecting a business from risk. Many companies
treat risk management and business continuity as different entities under the
same workflows, and that is a mistake; to be optimally effective, the two must
be combined and aligned.
Business continuity traditionally starts with a business impact assessment, but
many companies don’t go beyond that, making no tactical plan or strategic
decisions on how to reduce impact once they have identified what could go wrong.
The risk management process has been more mature, identifying various ways to
treat problems, assigning it to someone, and trying to reduce the likelihood of
the event occurring, but not doing much to reduce the impact of the event.
To create a panoramic view of where an organization can be harmed if something
bad happens, businesses must merge the concepts of business resilience
(dependencies, impacts, incident management, and recovery) and risk management
(assessment, controls, and effectiveness) and optimize them.
Bringing the two views together and performing holistic dependency mapping of
entire ecosystem allows an organization to treat both as a single operational
process, bringing data together to create actionable info (based on the
“information foundation” the company has created about impacts to business
operations that can result from a wide variety of disruptions and risks,
including cyber and physical) to empower decisive actions and positive results.
helpnetsecurity.com
High-End NYC Retail CEO Gets 9 Months Prison ++
Forged Judges Signature on 12 Injunctions Removing Negative Online Postings
Fed DA Says: Forging Injunctions Conduct is "Widespread & Rampant"
A "privileged" Manhattan sapphire merchant was sentenced to nine months in
prison Friday for forging a federal judge's signature, after a prosecutor
called such conduct "rampant" and the sentencing judge said the CEO's emails
bragging about how easy the caper was spoke to the need to deter other
would-be fakers. The prison term will be followed by three years of supervision,
to include 200 hours of community service and five months of home detention.
Judge Carter also hit Arnstein with a $20,000 fine.
Arnstein
copped to a count of conspiracy to forge a judge's signature in
September 2017. He said the lawbreaking occurred after he spent three years in
court and huge legal fees seeking to stop a former business partner from saying
negative things about him and his business online.
In a 2014 email Arnstein told a colleague that he "spent 100k on lawyers to get
a court order injunction to have things removed from Google and Youtube, only to
photoshop the documents for future use" and that he "could have saved 100k and 2
years of waiting/damage if I just used photoshop."
He forged the signature of U.S. District Judge Allison J. Nathan and sent it to
Google 12 times as more negative comments cropped up, prosecutor Daniel Noble
said Friday.
Noble told Judge Carter that it would be "unfair" to allow a man of wealth and
status to avoid prison in the first-of-its-kind case, especially since the
feds are looking into multiple cases where similar forgeries may have occurred.
"I can represent to the court that this conduct is widespread," Noble said.
"This conduct is rampant.
law360.com
Gen Z is Coming to Your Office - Get Ready to Adapt
The generation now entering the workforce is sober, industrious and driven by
money. They are also socially awkward and timid about taking the reins.
About 17 million members of Generation Z are now adults and starting to enter
the U.S. workforce, and employers haven’t seen a generation like this since the
Great Depression. They came of age during recessions, financial crises, war,
terror threats, school shootings and under the constant glare of technology and
social media. The broad result is a scarred generation, cautious and hardened by
economic and social turbulence.
Gen Z totals about 67 million, including those born roughly beginning in 1997 up
until a few years ago. Its members are more eager to get rich than the past
three generations but are less interested in owning their own businesses,
according to surveys. As teenagers many postponed risk-taking rites of passage
such as sex, drinking and getting driver’s licenses. Now they are eschewing
student debt, having seen prior generations drive it to records, and trying to
forge careers that can withstand economic crisis.
wsj.com
Director of Security and Loss Prevention - Global - For XPO Logistics - Atlanta
Transport Topics ranked XPO Logistics #1 out of the top 50 logistics
companies in North America, and Forbes named us one of America’s best employers.
Do you want to take your career to the next level with a growing global
company that knows hardworking and dedicated employees are its greatest asset?
Then join XPO as the Director of Security and Loss Prevention. You will assist
in creating, implementing, maintaining, and improving the security systems
within our facilities around the world. We want to use your experience to
protect and safeguard company assets, clients, employees, and guests. Your role
is critical in positioning XPO for long-term success.
XPO Logistics (NYSE: XPO) is a top ten global logistics company. We run our
business as one highly integrated network of people, technology and physical
assets in 32 countries, with over 97,000 employees and 1,505 locations.
xpo.com
XPO Logistics Awarded National LTL Carrier of the Year by Transplace
NYPD Removes Nearly 3,000 Body Cameras After One Catches Fire
Supervalu to close remaining Shop ‘n Save stores
H&M Adds Retail Collaboration Platform Convo - eliminates Corp. Email for
Non-Desk Employees
Untuckit Plans Rapid Growth from its Current 41 Stores
Exclusive CEO Q&A: Get Ready For VR Saturation In Retail By 2028
Last week's #1 article --
Full list of 142 Sears and Kmart stores closing
Cartoon: Amazon Eats Sears
![](http://d-ddaily.com/images/10-22-18msn-amazon-sears.JPG)
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All the News - One Place - One Source - One
Time The D&D Daily respects your time
and doesn't filter retail's reality
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U.S. retailers & NRF President to address impact of European privacy regulations
During Brussels Conference this Week
U.S. retailers will highlight challenges faced in complying with European
privacy rules while still serving the needs of their customers as regulators
meet for an international conference in Brussels next week, the National Retail
Federation said today.
"In an increasingly global economy, retailers are required to comply with
regulations from around the world," NRF President and CEO Matthew Shay said.
"Privacy is a top priority for retailers and they want to honor the privacy
expectations of their customers and the laws of the countries where they live.
But retailers shouldn't have their hands tied when it comes to using technology
and data to deliver the high quality of customer service that consumers demand.
It's important to find the right balance between regulations and practicality."
Shay, other NRF executives and a dozen representatives of major U.S. retailers
will hold a series of meetings with U.S. and European Union officials during the
annual
International Conference of Data Protection and Privacy Commissioners.
"We want officials to realize that retailers' use of consumer data is very
different than what other industries might do," Shay said. "Retailers use data
to better serve their customers and improve the shopping experience, not to
monetize the data itself."
Retailers will meet later in the day at the U.S. Embassy with Mark Libby, deputy
chief of the U.S. Mission to the European Union, to seek support in making EU
officials aware of how GDPR affects retailers and how U.S. businesses use
technology to benefit their customers.
nrf.com
Security budgets are rising, but is it enough?
A majority of companies (54 percent) are worried that they will soon outgrow
their security solutions, according to Threat Stack. While budgets are expected
to increase by 19 percent over the next two years, organizations are struggling
with a disconnect between security and DevOps and are facing difficulties in
determining where to allocate this budget in the face of rapidly evolving
infrastructure.
With less than half of their infrastructure remaining on-premise (41 percent),
businesses are increasingly making significant migrations to
infrastructure-as-a-service (IaaS) (25 percent), platform-as-a-service (PaaS)
(17 percent), and containers (10 percent). This is one of the primary reasons
why respondents indicated that their top two budget investments in 2019 will be
directed at cloud workload security and intrusion detection systems (IDS).
helpnewsecurity.com
WSJ Cyber Daily: Organized Hacker Groups
Target Tech Outsourcers
Hackers after the big fish are targeting outsourcers, the Department of Homeland
Security warns. If there are holes in the networks of these firms, which manage
companies’ websites, cloud applications and other technology services, attackers
could infiltrate and then poke around for ways to spread into the networks of
customers, such as big banks, drug makers and others. Securing your supply chain
is never easy -- and never a job complete -- but business leaders can take steps
to be safer, WSJ Pro Cybersecurity’s Catherine Stupp reports. A critical move:
keep careful track of the credentials you give to your providers and make sure
they have expiration dates.
Behind the First U.S. Cybersecurity Assessment
October 2018 marks the 15th annual National Cybersecurity Awareness Month, and
today, FICO is making big news: we have teamed with the U.S. Chamber of Commerce
to help all American businesses be more aware of, and better manage, their
cybersecurity risk.
The first step in managing risk is quantifying it — and that’s exactly what the
Assessment of
Business Cybersecurity (ABC) does. Designed by FICO and the Chamber, and
powered by the empirically derived
FICO
Cyber Risk Score, the ABC was developed to provide an objective benchmark
for the cybersecurity of U.S. businesses. It’s the first national cybersecurity
assessment benchmarking the risk levels of different business sectors, and our
joint initiative gives all companies the opportunity to see how their risk of
data breach stacks up to peer organizations.
Today marks the release of the first quarterly Assessment of Business
Cybersecurity, at the Chamber’s Seventh Annual Cybersecurity Summit in
Washington, DC. The ABC is based on the individual FICO Cyber Risk Score of
2,574 businesses across 10 key sectors of the US economy. It’s an aggregate
measure of security risk across small, medium, and large companies, and an
important indicator in understanding macro cyber risk trends at the national and
sector levels.
fico.com
Understanding SOCs' 4 Top Deficiencies
In this year's edition of its annual security operation center (SOC) survey, the
SANS Institute identified the four most common SOC deficiencies. The root of
these shortcomings can be traced to a familiar source: people, processes, and
proper planning and implementation of technology. Here's a look at the worst
four and what security teams can do about them.
1. Automation/Orchestration
Most SOCs lag in automation and orchestration because the SOC team doesn't know
what processes should be automated. An organization's employees are its first
line of defense. Start by interviewing SOC personnel to understand their
responsibilities and identify repeatable processes, such as evidence gathering
during an incident (IP/URL reputation, whois information, etc.) that are time
consuming and easily automated.
Finally, SOCs that fall short in terms of processes and playbooks typically have
a low-maturity security program. For these organizations, working with a managed
security service provider or managed detection and response service are good
options.
2. Asset Discovery and Inventory
Asset inventory and management is hard. Even with automated tools in place,
technology teams still have some heavy lifting to perform, especially in the
initial up-front investment of time and energy. In a world of instant
gratification, most organizations expect that if they invest in a tool, it
should accelerate business processes. Unfortunately, due to the dynamic nature
of IT environments and technology, SOC teams are too often required to roll up
their sleeves.
3. Manual Event Correlation
This seems counterintuitive, but there's a good explanation. Deploying a SIEM is
not as simple as turning it on and pointing log sources to it. Organizations
must understand their log sources and the overall visibility they provide into
the environment.
4. SOC/NOC Integration
This deficiency is a cultural problem. SOC teams have one agenda (detection and
protection), while Network Operations Teams (NOCs) have another (maintaining
uptime and availability). These two are often at odds with each other. Take, for
example, the age-old conflict of least privilege. NOC teams want to have the
keys to the castle and be able to move freely about the environment. SOC teams
are focused on locking down the environment to better identify anomalies that
may indicate malicious activity.
With proper planning and deployment, and with the right processes and procedures
in place, overcoming these SOC deficiencies is within reach of most
organizations. For those that lack the appropriate resources or security program
maturity, a managed security service provider or managed detection and response
service is a good alternative.
darkreading.com
Investigation or Exasperation? The State of Security Operations
Cyberattacks are top of mind for organizations across the globe. In fact, 62
percent of firms are being attacked at least weekly and 45 percent are
experiencing a rise in the number of security threats. But do organizations have
the processes in place to investigate and effectively respond to these
incidents? IDC recently surveyed security decision makers at 600 organizations
to understand the state of security operations today.
Download this InfoBrief to discover:
•
The consolidated time security teams spend on incident
response
•
How organizations are coping with an average of 40 actionable
security incidents per week
• Where organizations are focusing their security efforts
govinfosecurity.com
Download Brief
2.6 billion to use biometrics for payments by 2023
The report,
Biometrics for Payments; Market and Technology Analysis, Adoption Strategies and
Forecasts 2018-2023 - Second Edition, includes the prediction that there
will be 2.6 billion people using biometric payments by 2023, driven by demand
for frictionless authentication in all channels, the need to reduce payment
fraud, regulation at both the state and industry level, and technology
standardization.
biometricupdate.com
Audits: The Missing Layer in Cybersecurity
Involving the audit team ensures that technology solutions are not just
sitting on the shelf or being underutilized to strategically address
security risks.
darkreading.com
Trend Micro shines a light on its new cybersecurity solutions
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e-commerce
Sponsored by The Zellman Group
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CAPTCHAs Don’t Stop Bots—They Stop Customers
The CAPTCHA (Completely Automated Public Turing test to tell Computers and
Humans Apart) was originally designed to prevent bots, malware and
artificial intelligence (AI) from interacting with a web page. These days,
e-commerce companies use CAPTCHAs in an attempt to prevent fraud at scale,
such as credential stuffing (testing stolen passwords in order to commit
account takeover) and carding (testing stolen credit card numbers online in
order to commit credit card fraud).
There are multiple ways, however, fraudsters get around CAPTCHA. A common
method is to use a CAPTCHA-solving service, which relies on low-cost human
labor in developing countries to solve CAPTCHA challenges on demand.
So, putting a CAPTCHA on your website or mobile app won’t stop fraud. But
that’s not even the worst part.
A Stanford study found that a CAPTCHA typically takes 7-12 seconds for a
consumer to successfully complete. As every marketing and e-commerce
professional knows, the more time it takes to make a transaction, the more
likely cart abandonment and site bounces become.
cardnotpresent.com
Brand Protection: Combating Online
Counterfeit with AI
To discover and monitor the brand-damaging content and counterfeit on the
internet, web crawling is a technology commonly used by brand owners as well
as banks and payment companies, which have to fulfill the requirements of
card schemes like Visa GBPP (Global Brand Protection Program) and Mastercard
BRAM (Business Risk Assessment and Mitigation Program).
Nevertheless, while web crawling technology helps to save a lot of time and
human resources in checking an e-commerce website, a weakness of most of the
current web crawling tools is that they can only do text-based crawling.
That means bad merchants can easily bypass the keyword monitoring by using
some ambiguous description with product photos.
Now, benefit from the development of artificial intelligence, brands or
logos can be recognized by AI image analysis. And this technology has been
adopted in some new web crawling tools or services. With this technological
advancement, even if the counterfeit sellers use general wordings to
describe the branded items, the new web crawlers can still recognize the
logo or other signature graphics from the product pictures. We see that
image recognition is a trend in brand protection, marketing, security, and
many other scenarios.
finextra.com
Uber Ambitiously Eyes 2021 for Food-Delivery Drones Launch
Job posting seeks an operations executive to help make delivery drones
functional as soon as next year. The San Francisco company is seeking an
operations executive who can help make delivery drones functional as soon as
next year and commercially operational in multiple markets by 2021,
according to a job posting that appeared on Uber’s website. App-reliant Uber
has limited experience developing hardware beyond its nascent electric
scooters and its equipment for self-driving vehicles, an as-yet unproven
technology.
wsj.com |
"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
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ORC News
Sponsored by
Auror
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Darin Fredrickson & AZORCA's
ORC Basic Surveillance Training
October 23-24, 2018 in Phoenix, AZ (Limited Spots Available)
This
course is specific to ORC investigations, yet provides the fundamentals of
physical surveillance that can be applied to any criminal or civil
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best-selling book the
"Fundamentals of Physical Surveillance"
written with Raymond Siljander, and published by Charles C. Thomas
Publisher.
Darin has conducted surveillance for over two decades in the public and
private sector, and has investigated ORC for the past 12 years. At the
completion of this 2-day classroom and field course students will:
1)
Learn how to implement covert physical and electronic surveillance (mobile
and foot)
2) Understand how a retail or law enforcement investigator may use physical
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3) Understand the legal aspects of physical and electronic surveillance
4) Understand the uses of visual aids and photographic equipment in a covert
surveillance investigation
The 2-day course is offered at $975 and
limited to 12 students. AZORCA members can save $300 by using coupon "AZORCA".
Law Enforcement personnel are encouraged to sign up. If you have questions
email me at darin@teamguardian.us
or call me at 602-908-7447.
Register for the class here:
Master Surveillance Live 3-Day Course.
Baton Rouge, LA: Man arrested for purchasing $17k worth of LSU football tickets
with a stolen credit card
Over the course of a month, David Trey Chambers allegedly bought 168 tickets as
well as one campus parking pass. The Athletic Ticket Office says Chambers resold
the tickets on StubHub for over $18,815. The LSU Athletic Ticket Office received
an email from American Express regarding a charge-back, and told authorities.
Chambers' criminal history revealed previous arrests and convictions for related
crimes such as Identity Theft, Theft, and Illegal Transmission of Monetary
Funds.
wbrz.com
Columbus, OH: Shoplifters pocket nearly $5K in jewelry from Easton Town Center
According to police, the four women entered Occasionally Yours on the 4000 block
of The Strand at Easton on Oct. 14. The police report states three of the women
distracted staff while the fourth woman pocketed multiple items of jewelry. The
estimated value of the stolen merchandise is $4,632, making this theft a felony.
nbc4i.com
![](http://www.d-ddaily.com/images/10-22-18_nbc4i.PNG)
Wheaton, MD: Two wanted in $5K theft from LensCrafters
Two thieves who stole about $5,000 worth of eyeglasses from a LensCrafters store
were captured on surveillance video, which Montgomery County Police have
released in hopes that the public can help identify the suspects. Police were
called shortly after 10 a.m. on Oct. 12 to the store inside the Westfield
Wheaton mall for a reported theft. The two thieves entered the store and swiped
several pairs of eyeglasses from the display shelves before stuffing them in
shopping bags. The suspects fled when an employee confronted them. Authorities
believe that the two suspects are responsible for stealing merchandise from
other LensCrafters stores in the area.
patch.com
![](http://www.d-ddaily.com/images/10-22-18_patch.PNG)
Goleta, CA: Suspect arrested for $2,000 theft from Decker’s Brand Showcase
The suspect wanted for a burglary at Decker’s Brand Showcase in Goleta on
October 10, 2018, is in custody thanks to an anonymous tip and follow up
investigation by Sheriff’s deputies. 44-year-old Stacee Ann Walker of Goleta was
identified as the suspect captured on surveillance video when she reportedly
stole more than $2,000 worth of merchandise from Decker’s and fled in a GM
long-bed truck with a logo on the side. The Sheriff’s Office released a photo of
the suspect and the vehicle. A community member subsequently recognized the
truck and provided a tip on our anonymous tip-line as to its location.
edhat.com
New York, NY: NYPD seek suspect in $1,600 Gucci store theft
Police
are looking for a man they say made off with an expensive bag from a Gucci store
in Midtown. According to the NYPD, the suspect entered the Fifth Avenue store on
Oct. 2 just after 5 p.m. and allegedly stole a belt bag valued at $1,690. The
suspect is described as a Hispanic man last seen wearing dark glasses with a
bowl haircut.
cbslocal.com
Napa, CA: Thieves try to steal $850 in Polo merchandise from Napa outlets
A Sacramento woman was caught Friday after stuffing items worth $850 into a
large bag, then ran away when security confronted her, police say. The woman,
22-year-old Chantel Taylor, stole items from the Polo store in the Napa Premium
Outlets. Napa Police say she hopped into a waiting getaway vehicle driven by
Anthony Ashwood. The silver, four-door Audi sped out of the parking lot. Store
workers notified police, who broadcast the car's description to Napa law
enforcement. An American Canyon officer pulled the pair over near Jameson
Canyon. Taylor had an arrest warrant from Sacramento County for theft.
napavalleyregister.com
Lady Lake, FL: A suspected shoplifter is free on $10,000 bond after multiple
trips to Target in The Villages
A review of surveillance footage at the store at Rolling Acres Plaza showed that
a man and woman had entered the store on Oct. 5 and 8 and stole $1,373 worth of
merchandise, including a laptop, headphones and a home thermostat. Lady Lake
Police were called Oct. 14 to a theft in progress at the store after the loss
prevention officer recognized the man previously captured on video surveillance.
Cameron Jude Gilley, 25, had attempted to steal a Jetson hoverboard, Beats
headphones and Belvita cookies. In his pocket was a magnet used to remove
security devices from the merchandise. He was arrested on charges of retail
grand theft and possession of an anti-shoplifting device.
villages-news.com
Update: Oro Valley, AZ: Police seek Ulta shoplifting suspect
A man is sought in connection to a September shoplifting incident in Oro Valley.
Oro Valley Police said the man stole merchandise from the Oro Valley Marketplace
Ulta store at 11875 N. Oracle Rd. Sept. 22. Police said the man is believed to
have stolen from other Ulta stores around the area.
kvoa.com
Cheltenham Township, PA: Target hit for $1,600 in vacuum cleaners
A male stole four vacuums, valued at $1,600, from Target, on Shoppers Lane, and
left in a dark-colored sedan at 4:47 p.m. on 10/10. 10. said.
montgomerynews.com
St Albert, AB, Canada: Thief in stolen employee vest hits Lowe's, Best Buy in
St. Albert
RCMP in St. Albert are seeking a suspect who spent hours inside a Lowe's store
planning a large theft before heading to a nearby Best Buy and stealing
merchandise worth up to $4,000. In the late afternoon of Oct. 6, a man entered
the Lowe's store and spent two to three hours inside, "arranging and preparing
for a large theft, approximately $15,000," St. Albert RCMP said in a news
release Friday.
cbc.ca
Sydney, Australia: Four charged over $2,500 NSW baby formula theft
Submit your ORC
Association News
Visit the ORC Resource Center
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Retail Crime News
|
Shootings & Deaths
Fl., Lakeland City Commissioner Michael Dunn Charged 2nd-degree Murder
Shooting Death of Christobal Lopez - Shoplifter
BARTOW — A Polk County grand jury indicted City Commissioner Michael Dunn
on Friday on a charge that he killed a 50-year-old man attempting to leave his
store with a stolen hatchet. Dunn, 47, was charged with second-degree murder, a
first-degree felony that carries a sentence of up to life in prison. He was
booked into the Polk County Jail on Friday evening without bail.
WARNING: The video below is graphic.
theledger.com
![](http://d-ddaily.com/images/10-22-18msn.JPG) ![](http://d-ddaily.com/images/10-22-18theledger.JPG)
Brighton, CO: Man who killed 3 in Walmart shooting gets life; motive still
unclear
Scott Ostrem in court in Brighton, Colorado on Oct. 19. 2018. Ostrem, who
gunned down three people in a suburban Denver Walmart on 2017, was sentenced
Friday to life in prison without parole, but more than 11 months after the
crime, his motive remains a mystery.
msn.com
![](http://www.d-ddaily.com/images/10-22-18_msn.PNG)
Charlotte, NC: Police investigating murder after man shot in gas station parking
lot
Charlotte Mecklenburg Police say a man is dead after being shot in the
parking lot of a 7-Eleven Exxon gas station on Clanton Rd. Friday night.
Officers were called out to the business in the Clanton Park neighborhood at
11:44 p.m. in reference to an assault with a deadly weapon. When officers
arrived, they found 22-year-old Kareem McLeod suffering from a gunshot wound.
fox46charlotte.com
Texas: Update: Execution of man convicted in fatal Fort Worth Gas Station
Robbery delayed by Criminal Appeals Court
The execution of a man who robbed a Fort Worth gas station in 2010 was
delayed Friday by the Texas Court of Criminal Appeals. Kwame Rockwell, 42, was
set to be executed Oct. 24 for the deaths of a gas station clerk and delivery
man in a Fort Worth robbery. Rockwell and two other men robbed the store and
fatally shot Daniel Rojas and Jerry Burnett, according to court records. In
2012, Rockwell was convicted for the murder of Rojas. On Friday, a majority of
Texas Court of Criminal Appeals judges ordered Rockwell’s execution be delayed.
They also ordered a judge to appoint two mental health experts and re-examine
Rockwell for execution. On Wednesday, Rockwell and his attorneys filed a motion
to stay the execution, arguing Rockwell’s schizophrenia prevents him from
understanding his execution and the murder conviction.
star-telegram.com
Springfield Township, PA: Search for suspects after shootout outside Springfield
Mall
The search continues in Delaware County for the people involved a
shootout in a crowded parking lot at the Springfield Mall. Moments after the
gunfire around 1 p.m. Saturday, children in their Halloween costumes quickly
made their way through the mall with their parents; all had their hands up at
the order of police. A bullet pierced through the windshield of a parked car
outside. Police say it all started when two groups got into a fight inside the
mall. When the fight moved outside, someone opened fire. Investigators believe
shots were fired from both sides. The Springfield Mall was shut down for the
remainder of the day. Throughout the evening, shoppers were turned away by
security at the front entrance.
6abc.com
![](http://www.d-ddaily.com/images/10-22-18_6abc.PNG)
Robberies, Incidents & Thefts
Berkeley, CA: Police arrest 5 people linked to recent armed robbery
series
Dayton, OH: 2 men indicted in Boost Mobile store robbery
St Louis, MO: Police seek man behind string of armed robberies in St.
Louis area
Clearwater, FL: Care worker steals $2K ring from legally blind dementia
patient, pawns it for $21
Jared in the Ashley Park, Newnan, GA reported
an Armed Smash & Grab Robbery on 10/19, items valued at $129,269
Kay Jewelers in the Rivergate Shopping Center, Charlotte, NC reported a
Grab & Run on 10/21, items valued at $5,598
Osterman Jewelers in the Potter Village, Fremont, OH reported a
Distraction Theft on 10/15, items valued at $3,348
Zales in the Camarillo Premium Outlets, Camarillo, CA reported a Grab &
Run on 10/19, item valued at $17,860
Zales in the Hamilton Place Mall, Chattanooga, TN reported a Grab & Run
on 10/20, item valued at $6,799
Zales in the Partridge Creek, Clinton Township, MI reported a Smash &
Grab Armed Robbery on 10/19, items valued at $5,179
Cargo Theft
Modoc, IN: Randolph County man stole trailers loaded with Soybeans, sold Cargo
for $17,000
Arson & Fire
Antioch, CA: Update: Employee among 3 burglary suspects arrested in Antioch KFC
arson fire
Firefighters in Antioch responded to a 2-alarm fire at a KFC restaurant. The
fire broke out around 12:45 this morning on Mahogany Way. There are no reports
of any injuries but officials say the building is considered a total loss. The
cause of the fire is still under investigation.
kron4.com
![](http://www.d-ddaily.com/images/10-22-18_kron.PNG)
Sentencings & Charges
Rockford, IL: Man sentenced to 12.5 year for US Cellular Armed Robbery |
|
Robberies and Burglaries
Sponsored by
Scarsdale Security Systems
•
Ace Hardware – Lo Osos,
CA - Burglary
•
AT&T – Auburn, CA –
Robbery
•
Baskin Robbins –
Mercer Island, WA – Robbery
•
C-Store – Texarkana,
TX – Armed Robbery
•
C-Store – El Paso, TX
– Robbery
•
C-Store – Knoxville,
TN – Robbery
•
C-Store – Bethany, IL
– Armed Robbery
•
C-Store – Port Arthur,
TX – Armed Robbery
•
Circle K – Phoenix, AZ
– Armed Robbery
•
Dunkin Donuts – Cherry
Hill, NJ – Armed Robbery
•
Family Dollar – New
Orleans, LA – Armed Robbery
•
Furniture – La Pine,
OR – Burglary
•
Gas Station –
Leominster, MA – Armed Robbery
•
Gas Station –
Cheyenne, WY – Robbery / Assault
•
Grocery – Tempe, AZ –
Burglary
•
Grocery – Chicago, IL
– Armed Robbery
•
Jewelry – Phoenix, AZ
– Armed Robbery
•
Jewelry – Newman, GA –
Armed Robbery
•
Jewelry – Clinton Township, MI – Armed Robbery
•
Kroger – Lexington, KY
– Burglary
•
Liquor Store –
Ventura, CA – Armed Robbery
•
Liquor Store –
Detroit, MI – Armed Robbery
•
Liquor Store –
Fitchburg, WI – Armed Robbery
•
Marijuana –
Bellingham, WA – Burglary
•
MetroPCS – Huntington,
NY – Armed Robbery
•
Restaurant – Tempe, AZ
– Burglary
•
Restaurant – Highlands
Ranch, CO – Burglary
•
Restaurant –
Davenport, IA – Armed Robbery
•
T-Mobile – American
Canyon, CA – Robbery
•
T-Mobile – Tyler, TX –
Armed Robbery
Daily Totals:
• 23
robberies
•
7 burglaries
•
0 shootings
•
0 killings |
|
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Home of the Industry's
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On the Move
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Joe Banaag named
Regional Loss Prevention Manager for Family Dollar |
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Shayan Rahim
named LP & Safety Manager for Lowe's |
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Featured Job Spotlights
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Divisional Loss Prevention Director
Florida
Provides strategic loss prevention management for a division of 2,000+
stores with sales volumes totaling +/- $4B. Maximizes profits by developing and
executing programs to reduce and prevent the loss of company inventory/assets
and managing Regional Loss Prevention Managers within an assigned geographical
area... |
![](http://www.d-ddaily.com/images/TillysLogo2018-Small.jpg)
Director Loss Prevention
Irvine, CA
The Director of Loss Prevention at Tillys builds and implements policies,
programs, and procedures that control risk, reduce shrink and protect the
employees and assets. The director is responsible for leading and developing LP
team members in the corporate, retail, and distribution centers... |
![](http://www.d-ddaily.com/images/WholeFoodsLogo18.jpg)
Global Manager of Environmental Health and Safety
Austin, TX
● Establish goals for EHS performance and implement effective EHS systems to
ensure continuous improvement
●
Provide oversite to Regional Environmental Health and Safety Administrators and
Global Risk Leadership on EHS matters with a focus on environmental issues... |
![](http://www.d-ddaily.com/images/WholeFoodsLogo18.jpg)
Regional Asset Protection & Safety Manager
Emeryville, CA
The Regional Asset Protection and Safety Manager will lead the Region in
shrink reduction and profit maximization efforts. The position will proactively
seek to bring economic value to the company, promoting profitable sales and
world class customer service while ensuring a safe place to work and shop... |
![](http://www.d-ddaily.com/images/TractorSupplyLogoVertical-120wide.jpg)
Regional Loss Prevention Manager
Baltimore MD
This position is responsible for managing all aspects of loss prevention
for a geographic area to reduce and control shortage and other financial losses
in 120 to 140 company stores. The coverage areas average $550 million in sales
revenue and $3.5 million in shrink losses annually... |
![](http://www.d-ddaily.com/images/Wawa%20Logo.jpg)
Loss Prevention Investigator
Wawa, PA
The Loss Prevention Investigator is responsible for utilizing proper
investigative techniques and act as the primary liaison with field operations
management. Conducts investigations into cash losses, deposit shortages,
associate theft, overall shrinkage, and other matters... |
![](http://www.d-ddaily.com/images/WeisLogoSmall.png)
Regional Asset Protection Manager
Harrisburg/State College, PA
The Regional Asset Protection Manager will lead their region in Shrink
Reduction, Asset Protection and Safety efforts through an in-depth understanding
of the overall business, effective partnerships and by directing the region with
integrity and professionalism... |
![](http://www.d-ddaily.com/images/BeallsOutletLogo-100wide.jpg)
Loss Prevention Market Specialist
Jacksonville, FL
To monitor store locations to detect, investigate and resolve internal and
external situations and circumstances that could lead to or result in losses to
the company. All actions and conduct within the scope of the position must be
performed according to performance standards set by Burke’s policies, procedures
and Code of Ethics... |
![](http://www.d-ddaily.com/images/SaksFifthAvenue120Logo.jpg)
Loss Prevention/Asset Protection Investigator
Boston, MA
Responsibilities will include but are not limited to:
● Protect the assets of the store as well as the associates and visitors.
● Maintain surveillance of the store via CCTV and conduct physical inspections
including perimeter checks...
|
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Asset Protection Analyst
Norcross, GA
AP Analyst based in Norcross, GA reporting to the Director of
Asset Protection. This high-visibility role will be responsible for
business-wide security administration, multiple fraud detection programs and
functional communication... |
Featured Jobs
• Kriser's Natural Pet -
AP Manager (Corporate) - New York, NY
• TBC Corporation -
Sr Director of Enterprise Security,
Palm Beach County, FL
• Sears Holdings Corporation -
Director, Security Operations,
Hoffman Estates, IL
• Fred's Pharmacy -
VP Loss Prevention, Memphis, TN
• Pay-O-Matic -
Director of Security, Springfield Gardens,
NY
• BJ's Wholesale Club -
Vice President Asset Protection,
Westborough, MA
• GameStop -
Vice President, Chief Information Security Officer,
Grapevine, TX
• JC Penney -
VP Asset Protection,
Dallas, TX
• Hyatt -
Director, Loss Prevention and Claims,
Chicago, IL
• Domino's -
Director, Information Systems Security, Ann
Arbor, MI
• Associated Grocers -
Director of Risk Management, Baton Rouge,
LA
• rue21 -
Director of Loss Prevention, Warrendale, PA
• MedMen -
Director of Safety,
Culver City, CA
• Domino's -
Director, Safety Supply Chain Services, Ann
Arbor, MI
• Conn's Home Plus -
Director of LP, Inventory Control & Fraud,
Spring, TX
• Gulfstream Goodwill Industries -
Director of Safety, West Palm Beach, FL
• Netflix -
Director of Data Privacy and Security, Legal
- Los Angeles, CA
• Food Lion -
Director of Asset Protection, Salisbury, NC
• Ahold Delhaize USA -
Manager | Corporate Investigations - Retail Business
Service, Salisbury, NC
•
T-Mobile Express
Stores -
LP Operations Manager,
East Brunswick, NJ
•
Living Spaces -
Director of Safety, California
•
Kings -
LP Investigator
- Northern New Jersey |
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Daily Jobs
Appearing One Day Only
View our Internet Jobs Archives
here
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Regional AP & Safety Manager - Whole
Foods Market - Bellevue, WA
-
Regional LP Manager - Family Dollar -
Dallas, TX
-
LP Manager - Amazon - Goodyear, AZ
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LP & Safety Manager - Lowe's - Canton,
MI
-
LP & Safety Manager - Lowe's -
Wentzville, MO
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Area LP Manager - Ross Stores -
Casselberry, FL
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Area LP Manager - Goodwill of Seattle -
Seattle, WA
-
AP Manager - Century 21 Department
Stores - New York, NY
-
AP Manager - JCPenney - Corpus Christi,
TX
-
LP Supervisor - Kohl's - Little Rock,
AR
-
Manager, Asset Protection - Macy's -
Columbus, OH
-
LP Manager - Gap Inc. - Forth Worth/Rio
Grande Valley, TX
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LP Manager - Lowe's - Toronto, ON
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LP Manager - RONA - St. John's, NL
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Regional LP Manager - Group Dynamite -
Ontario, CN
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Your Career
|
Avoid These Common Traps When Giving and
Receiving Feedback
One of the more difficult aspects of leading your team, giving and getting
feedback is also one of the best ways to form better relationships with your
team and helps develop their performance and skills. There are good and bad ways
to give and receive feedback, so avoid these pitfalls.
Constructive approach
A Better Way to Give Feedback
Whether you're giving feedback to your team, or just telling yourself what you
could do better, remembering that the most effective feedback involves two-way
communication helps make sure you keep your conversation focused and impactful.
Here's what you can do.
Open floor discussion
Last week's #1 articles --
How Shaking Up the Working Week Boosts Morale
Research from Business in the Community shows that 61% of employees have
experienced mental health issues due to work. Removing some of the unnecessary
sources of workplace stress can help decrease mental health issues in your team,
and even changing up your traditional work structure can offer relief and boost
team morale and performance!
Flexible working
14 Things You Must Do On the First Day of a New
Job
Anyone's first day of a new job can be as nerve-wracking as it is exciting. If
you want to make sure your first day starts off without a hitch, here are
fourteen things you absolutely have to do to set yourself up as a rising star
and make your new job a successful one.
Put your ear to the ground |
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Tip of the Day
Sponsored
by Vector Security Networks
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When giving references it is best not to comment on someone if you haven't
worked directly with them. Passing on third party information can be extremely
detrimental to the employer and the job seeker. If an employer is going to the
extent of conducting references and is considering making an investment in an
executive than the process warrants direct information that can help both the
employer and the job seeker in reaching their decisions. And as most know third
party information is extremely unreliable and can cause both parties to make
mistakes.
Just a Thought,
Gus
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