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10/20/21

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The Monitoring Association Welcomes Morgan Hertel as New President

Security Industry Executive, Morgan Hertel, becomes TMA’s 36th President

The Monitoring Association (TMA) is pleased to announce Morgan Hertel, Vice President of Technology and Innovation, Rapid Response Monitoring, Inc., is its new President. He officially began his two-year term on Thurs., Oct. 14th at the conclusion of TMA’s 2021 Virtual Annual Meeting. Hertel recently served a two-year term as Vice President on the TMA Executive Committee leading up to his presidency. He succeeds Don Young, ADT. Young will serve an additional two-year term as Immediate Past President on the TMA Executive Committee.

Read more here

See All the Executives 'Moving Up' Here

Submit Your New Corporate Hires/Promotions or New Position

The U.S. Crime Surge
The Retail Impact

Cities with Highest Increase in Homicides During Covid
New Report Analyzes Murder Data in 50 Large American Cities
The homicide rate is increasing rapidly in the U.S., so much so that President Joe Biden has made tackling the problem one of his newest priorities. Alarmingly, homicide rates have risen by an average of 34% in 50 of the most populated U.S. cities between Q3 2019 and Q3 2021, and are still rising.

In order to determine which cities have the biggest homicide problems, WalletHub compared 50 of the largest U.S. cities based on per capita homicides in Q3 2021, as well as per capita homicides in Q3 2021 vs. Q3 2020 and Q3 2019.

View the full report here

WSJ Op-Ed on San Francisco's Retail Theft Crisis
San Francisco Has Become a Shoplifter’s Paradise

Walgreens has closed 22 stores in the city, where thefts under $950 are effectively decriminalized.

The connection between crime control and social inequality doesn’t get a lot of attention in the media, but last week’s decision by pharmacy chain Walgreens to close five more stores in San Francisco because of rampant shoplifting is another reason why it should.

The recent closings bring to 22 the number of stores that Walgreens has shut in the city since 2016. “Theft in Walgreens’ San Francisco stores is four times the average for stores elsewhere in the country, and the chain spends 35 times more on security guards in the city than elsewhere,” reported the San Francisco Chronicle. Local lawmakers have said that Walgreens is too preoccupied with boosting profits, that theft isn’t that bad, and that the chain should just suck up the losses.

That argument might have more credibility if Walgreens was alone in airing concerns about shoplifting, but other large retailers have had similar problems. Earlier this year, a spokesman for CVS, which has closed at least two stores, told CNN that of its 155 locations in the Bay Area, the 12 in San Francisco account for 26% of all shoplifting incidents in the region.

Much of this lawlessness can be linked to Proposition 47, a California ballot initiative passed in 2014, under which theft of less than $950 in goods is treated as a nonviolent misdemeanor and rarely prosecuted. Out of concern for safety and potential lawsuits, stores tell employees and security guards not to intervene when they witness a crime. Most suspects, if they are pursued at all by police, are soon released. Californians effectively decriminalized shoplifting. Not surprisingly, they have more of it.

Still, California isn’t the only place where retail theft has been creating larger-than-usual headaches for proprietors. A National Retail Federation survey, released in December, revealed that the average cost of crime to retail operators—costs that are invariably passed on to consumers—rose for the fifth year in a row and was up close to 60% since 2015. Meanwhile, politically progressive local prosecutors from Los Angeles to Philadelphia and New York compete to see who can prosecute the fewest people.

Tempting though it may be to blame the social dysfunction in poorer communities on heartless business owners or racists cops, the bigger blame surely lies with public policies that condone counterproductive behavior and make successful businesses much more difficult to operate. wsj.com

Lighting a Fire Under Organized Theft Rings in SF
S.F. launches bounty system targeting organized theft rings to stem car break-ins and retail thefts
San Francisco wants to light a fire under organized theft rings that burglarize cars and retail businesses, so it’s introducing a new bounty system — privately funded by local businesses in transportation, travel and hospitality — to root out thieves and incentivize retailers to report the under-documented incidents.

Mayor London Breed, Police Chief Bill Scott and Small Business Commission President Sharky Laguana detailed the new initiative at a press conference Tuesday at Aquatic Park in front of Ghirardelli Square, a scenic tourist area highly impacted by burglaries where the city has deployed a majority of officers newly assigned to investigate organized theft rings.

Nearly two dozen businesses, organizations and individuals pledged contributions to the rewards pool totaling over $225,000, and rewards of up to $100,000 will be doled out to those who provide “accurate and transparent information” that lead to the arrests of high-level leaders of organized auto burglary rings.

Local and regional police investigators estimate that fewer than a dozen regular auto burglary crews are responsible for the large majority of incidents plaguing Bay Area cities in recent years. And last year in a single seizure, a cohort of local Bay Area and state police investigators recovered $8 million in merchandise stolen from Bay Area retailers including CVS, Target and Walgreens. Scott said the car burglary and retail theft rings are "highly organized" and can often smuggle stolen goods across borders for sale in other countries.

The initiative would also up the ante for retailers or their employees to report theft incidents, which police say are largely under-documented, especially when it comes to smaller-item hauls. When Breed's car was broken into years ago, the mayor acknowledged, she was more focused on fixing the window than on filing a report since nothing valuable was stolen.

The city’s newest anti-crime initiative is the latest in a series of measures since the start of the year that have deployed community ambassadors and police officers to high-visibility neighborhoods, aimed to improve coordination with state partners, dedicated more police resources to fighting retail theft, and promoted public art and foot traffic. bizjournals.com

More Coverage of the San Francisco Theft Epidemic

● 4 Major Plot Holes in the “Organized Crime Rings Are Closing Walgreens!” Narrative
● SF Chronicle Is Missing the Point on Walgreens Shoplifting, Industry Expert Says
● No, Walgreens isn’t closing stores because of massive shoplifting in SF
● Experts question Walgreens after citing shoplifting as rationale for closing 5 stores in San Francisco

Businesses Worry Crime is Scaring Away Customers
St. Paul mass shooting exacerbates fears about downtown crime
The owner of a restaurant down the street worried the prior weekend's mass shooting, which left a woman dead and a dozen injured, could scare away customers. One resident, an educator, said she's felt unsafe walking her students to a nearby park since a homeless day shelter opened in the neighborhood. Another asked about Police Department staffing.

Public and private investments have poured into St. Paul's urban core in recent years, partly in an effort to shake its notoriously sleepy reputation. But traffic from office workers and entertainment seekers came to an abrupt halt at the start of the pandemic, which, as in cities nationwide, also fueled an increase in crime.

Anxiety among St. Paul residents and business owners in and around downtown has grown as a result, feelings that came to a head after the mass shooting — the largest in recent city history — leaving locals casting blame and leaders scrambling to preserve calm.

The shootings came less than two weeks after city officials and business leaders celebrated a 23% decrease in summer crime downtown compared with 2020. In an interview Friday, Mayor Melvin Carter said the reduction was achieved by coupling $1 million to support overtime police patrols with alternative public safety efforts like the Downtown Alliance's Street Team Ambassadors — non-police patrols who clean the area, engage community members and act as a second set of eyes for law enforcement.

But some residents and business owners have expressed concerns that the mayor's strategy is not doing enough to reverse other crime trends in St. Paul. According to police, through September, 202 people were struck by gunfire in the city, up from 168 people during the same time frame in 2020 and 124 in that period in 2019.

Thirty-two people have died by homicide this year, putting the city on track to surpass the record-tying 34 killings reported in 2020. That count includes last month's quadruple homicide that investigators believe took place outside the White Squirrel bar, also on W. 7th Street. startribune.com

Taking Security into their Own Hands
Fed Up With Crime SF Residents Hire Private Security
People in the marina are so fed up with all the crime, they're actually hiring their own security services. Witnesses or drivers passing by don't seem to deter thieves.

On Friday, this dash cam video caught repeated smash and grabs in Fishmerman's Wharf.

"We don't feel safe in our neighborhood, and we have an alarm, we have cameras on our propoerty, but we want the extra security of having someone have eyes on our place," one resident said.

She said home and auto burglaries in her neighborhood have gotten so out of hand she's now paying for security services from Patrol Special Officer Alan Byard.

"People are scared, they read the paper, they see what's going on in the city. They want a safe place to raise their kids," Byard said. "In the last year, I've had ten of my clients move out of the city."

Byard said petty theft and burglaries are also a problem. His clients have more than doubled since the pandemic began, from 70 to 150 in the marina alone. He makes the rounds from 8:00 p.m. to 5:00 a.m. Patrol Special Officers work as private patrol persons overseen by the police commission.

Lyons said it's not uncommon for residents to find stolen property, including empty luggage, dumped right outside her home. sanfrancisco.cbslocal.com

Violent Crime Up - Police Staffing Levels & Response Times Down
Tacoma residents feel crime is 'taking over.' They demand change from city
According to a presentation from TPD staff to City Council in August, the number of property crimes has trended down in recent years, with 12,120 reported cases from January to July 2017, and 11,595 reported cases from January-July 2021. Property crimes include burglary, larceny/theft, motor vehicle theft and arson. Arson is the only property crime that has continually increased year-over-year since 2017.

Meanwhile, violent crimes in Tacoma have increased since 2017, with 2,250 reported cases from January to July 2017 to 2,405 cases in the same time frame of 2021. Violent crime includes murder/manslaughter, aggravated assault, sex offenses and robbery.

Last year, Tacoma had 32 homicides, the highest number since 1994, when there were 33, The News Tribune’s Stacia Glenn reported last month. So far this year, Tacoma has had 23 homicides.

Between January and July 2020 compared to the same time in 2021, police patrol response times have increased on average by 18 seconds for life-threatening emergency calls and 22 minutes for low-priority, routine calls, according to city data. The lower response times trend alongside a reduction in staff at TPD. thenewstribune.com

Researchers find no uptick in crime after Baltimore stops prosecuting drug possession

COVID Update

409.4M Vaccinations Given

US: 45.9M Cases - 748.6K Dead - 35.7M Recovered
Worldwide: 242.4M Cases - 4.9M Dead - 219.7M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 320
Law Enforcement Officer Deaths: 482
*Red indicates change in total deaths

Retailers Taking Sides in the Vaccine Mandate Fight?
Walmart donated to Texas Governor as he fought Biden vaccine mandate

The retail industry has expressed concerns about Biden’s vaccine mandate weighing on operations as the holiday shopping season approaches and America faces labor shortages.

Walmart’s political action committee donated to Texas Gov. Greg Abbott’s reelection campaign last month, as he geared up to fight a federal Covid-19 vaccine mandate, according to a new federal filing.

The donation came as the retail industry has expressed concerns about the mandate weighing on operations as the holiday shopping season approaches and America faces labor shortages. Arkansas-based Walmart made the $10,000 donation, dated Sept. 29, through its “PAC for sustainable government,” according to a Federal Election Commission filing.

The mega retailer’s donation to Abbott was the biggest contribution it gave to any state or federal elected official that month. The Walmart PAC also contributed $5,000 to Texas Lt. Gov. Dan Patrick, also a Republican.

Records show Walmart has contributed to both Abbott’s and Patrick’s campaigns in the past. The company has also contributed to Democrats.

“As a company that operates in all 50 states, it is necessary for us to engage political leaders from both parties across a broad spectrum of policy matters. Our company and PAC engage in a bipartisan manner based on a range of issues that impact our associates, customers and shareholders,” a Walmart representative told CNBC. cnbc.com

Retail Leaders & Other Business Execs Raise Last-Minute Concerns
As White House tries to finalize vaccine mandate, dozens of groups seek last-minute meetings
Federal officials are plowing through meetings requested by more than 40 groups and individuals that have raised questions and concerns about the coming rule that will require many companies to implement coronavirus vaccination or testing protocols for their workers, according to records posted on a government website.

Lobbyists from industry associations and unions, as well as some private anti-vaccine individuals, are lining up to take meetings with the Office of Management and Budget (OMB), which is in the process of finalizing the rule that will apply to some 80 million workers, before its expected release in coming weeks.

The unusually high number of groups requesting meetings is a sign of the intense interest in how the Biden administration crafts the policy. Many view this policy as its highest-profile — and probably its most widely contested — effort to increase coronavirus vaccination rates across the country, perhaps one of the most significant undertakings in Labor Department history.

Those who have had or requested meetings with Labor Department and OMB officials so far include industry groups such as the National Lumber and Building Material Dealers Association (NLBMDA), the Corn Refiners Association, the U.S. Chamber of Commerce and the National Retail Federation; companies such as Walt Disney and auto conglomerate Stellantis; the AFL-CIO, the nation’s largest union federation; and conservative think tanks like the Koch-backed Americans for Prosperity and the Ethics and Public Policy Center.

Representatives from multiple industry groups said in interviews that they had expressed concerns to federal officials about the potential for the coming vaccine requirements to exacerbate the economic woes caused by supply chain issues and labor shortages. washingtonpost.com

Restaurant Shut Down After Vaccine Inspection
San Francisco In-N-Out shut down after defying COVID vaccine mandate
Representatives of a In-N-Out are defiant after having their only San Francisco location briefly shut down by the Department for Public Health. The restaurant was ordered to cease all operations last Thursday after health inspectors found workers repeatedly failed to verify that customers who were eating inside were vaccinated.

They reopened the next day for takeout only. In-N-Out sent KABC's sister station KGO a statement, saying in part that they "refuse to become the vaccination police for any government."

"We fiercely disagree with any government dictate that forces a private company to discriminate against customers who choose to patronize their business. This is clear governmental overreach and is intrusive, improper, and offensive," the statement continued.

The San Francisco Department of Public Health responded, "Vaccination is particularly important in a public indoor setting where groups of people are gathering and removing their masks, factors that make it easier for the virus to spread... This is why San Francisco requires proof of vaccination for indoor dining." abc7.com abc7.com

NYC Cops Required to Get Vaccinated Under Expanded Mandate
Mayor de Blasio announces COVID-19 vaccine mandate for all city workers
All New York City municipal employees will soon be required to receive a COVID-19 vaccine, Mayor Bill de Blasio announced Wednesday.

The city workers — including firefighters and cops — will be mandated to get their first dose by 5 p.m. on Oct. 29, the mayor said. Members of the city workforce who have not started their vaccine series by Nov. 1 will be placed on unpaid leave until they provide proof of vaccination, de Blasio said.

“It’s a mandate now for all city agencies, all city workers. It’ time for everyone to get vaccinated,” he said Wednesday morning on MSNBC’s “Morning Joe.” “”We need to reassure all New Yorkers that, if you’re working with a public employee, they’re vaccinated, everyone is going to be safe.”

Under the new mandate – first reported by The Post on Tuesday — city employees who begin their vaccine series will through next week receive a $500 paycheck bump. nypost.com

OSHA Steps In
OSHA, citing Covid failures, moves to strip three states of workplace safety authority
The Occupational Safety and Health Administration said Tuesday that it was taking steps that could strip three states — Arizona, South Carolina and Utah — of their authority to regulate workplace safety, citing shortcomings in policies on coronavirus protection.

Under federal law, states can assume responsibility for occupational safety if the government approves their plan for doing so and if the plan remains at least as effective as federal enforcement.

Federal officials said Tuesday that the three states had failed to adopt a rule that OSHA issued in June — or to adopt one at least as effective — requiring certain Covid-related safety measures by employers, like providing protective equipment. nytimes.com

NYC: Office workers staying home could take $1.6B bite out of retail spending
Hybrid work—where office jobs involve at least a couple of days at home—could sink spending at city retailers by as much as $1.6 billion each year, according to a new report from city Comptroller Scott Stringer.

The report is the latest warning about the potential long-term economic harms of the Covid-19 pandemic and remote work on the restaurants, shops and service businesses that cater to 9-to-5 office workers. Before the pandemic, an estimated 500,000 office workers commuted into the city from outside the five boroughs, spending an average of $353 at local businesses each week—worth $8.1 billion annually. Such workers are only slowly trickling back to Midtown and Lower Manhattan 18 months into the pandemic.

“The loss of foot traffic and lower sales may be severely felt by small businesses in the city’s commercial districts,” he said. crainsnewyork.com

The return to the office may spur harassment, ADA claims

Southwest drops plan to put unvaccinated staff on unpaid leave starting in December

Booster shots could soon be recommended for people as young as 40, source says

White House unveils plans to roll out coronavirus vaccines for children ages 5-11

After PCAOB Shake-Up & Director Replacement Here's the Audit Results
They're pushing Congress for Transparency of Inspection Reports

Flaws persist in audits of U.S. companies: PCAOB
Flaws persist in the auditing of U.S. companies, especially in internal control over financial reporting, reporting on revenue, accounting estimates, inventory tracking and auditor independence, according to the Public Company Accounting Oversight Board (PCAOB).

We observed frequent deficiencies related to the design and performance of audit procedures to identify and address assessed risks of material misstatement related to revenue,” the U.S. audit watchdog said in a report on an inspection of 510 audits conducted by 114 U.S. audit firms and 107 audits by 39 audit firms outside the U.S.

Securities and Exchange Commission Chair Gary Gensler in June ousted William Duhnke as chair of the PCAOB, underscoring his aim to put the board “on a path to better protect investors by ensuring that public company audits are informative, accurate and independent.”

“I don’t think that the PCAOB was living up to its potential or mission,” Gensler said in a Wall Street Journal interview after removing Duhnke, adding he supports “taking a new direction and reinvigorating” the board. He said the PCAOB has fallen short in enforcement against accounting firms, setting audit standards and its contacts with investors. cfo.com

Retail 'Panic Ordering'
Panic ordering by retailers is making the supply chain crisis ‘even worse’

“Suddenly retailers and manufacturers are overordering because of these supply chain issues, and that’s just leading to essentially an even worse scenario”

Retailers and manufacturers are overordering or placing orders too early amid panic over the massive supply chain crisis, and that’s making things much worse, those in the industry told CNBC.

“Suddenly, retailers and manufacturers are overordering because of these supply chain issues, and that’s just leading to essentially an even worse scenario,” Jonathan Savoir, CEO of supply chain technology firm Quincus told CNBC’s “Squawk Box Asia” on Monday.

Supply chains everywhere have been hit by massive disruptions this year, from container shortages to floods and Covid infections setting off port closures. That’s gotten worse because demand is rocketing, as economies reopen after the worst of the pandemic.

However, Savoir said the situation of retailers overstocking is causing a bigger crunch on capacity, and leading to what he called a “bullwhip effect.” That’s a term describing how small changes in demand at the retail level can progressively cause larger movements in demand to impact wholesalers, distributors and manufacturers. The supplier of raw materials will feel the biggest impact.

The end result of this effect could include distorted demand forecasts and unfulfilled orders. cnbc.com

Retailers Call on Biden to Take Action
Biden Must Act to End ‘Price Gouging,’ Clothing Industry Says
Sky-rocketing shipping container rates and delays at U.S. ports need “aggressive” countermeasures, a group representing U.S. apparel and footwear companies says, warning that inflation will only accelerate further without immediate action.

The American Apparel & Footwear Association, which represents firms such as Gap Inc., Bloomingdale’s Inc. and Macy’s Inc., warned of empty shelves and higher prices during the holiday shopping season. To address that worry, President Joe Biden announced last week that the Port of Los Angeles will begin operating 24 hours a day and seven days a week.

“The administration’s move last week to secure longer hours at the Ports of LA and Long Beach is largely symbolic,” Steve Lamar, president of the American Apparel & Footwear Association, said in a statement. “It fails to address the continuing problems moving containers out of the ports, or what is going on at other ports around the country.”

The group called on the U.S. to take action against “the scourge” of excessive and unjust fees and repeated its call for tariff relief to help offset rising freight costs. bnnbloomberg.ca

Retailers to Lose the Most Jobs of Any Sector Through 2030
The Biggest Future Employment Crisis: A Lack of Workers
The pool of available workers may be the most pressing concern about the future of the U.S. labor market, experts agree, based on newly released BLS federal government data.

The labor force participation rate is projected to continue to trend down, declining from 61.7 percent in 2020 to 60.4 percent in 2030, with retiring Baby Boomers and a declining population rate reducing the number of people available to work, according to a new analysis from the Bureau of Labor Statistics (BLS). The youngest Boomers will reach traditional retirement age by 2030.

"This is a tough picture, looking forward," "People who think that once the pandemic subsides things will get better forget that in February 2020 we had the lowest unemployment rate in history. Since then, we have lost many more Baby Boomers and haven't really added new labor market entrants."

For the next several years, as the last of the Boomers retire, it's hard to see how the labor force will be replaced and jobs will be filled. "We will have to get better at utilizing the labor we have," he said.

The BLS found that the U.S. will add 11.9 million jobs through 2030. Total employment is projected to increase about 7.8 percent by 2030, to 165.4 million jobs, equating to just over 1 million new jobs each year, about half the annual gain in the past decade.

"It's about 100,000 new jobs per month," Hetrick said. "That's a reasonable number, but I don't see where those jobs are being filled. The BLS is forecasting 11.9 million new jobs but only 8.9 million new entrants to the labor force. And a lower labor force participation rate that keeps declining. So who will fill these jobs?"

Retailers are projected to lose 586,800 jobs through 2030, the most of any sector. "Most of the loss will be in the customer-facing side of retail, while logistics, driving and the virtual customer service side is growing," Kelly said. "The gender impact will be felt, as most of the disappearing jobs in retail are held by women." shrm.org

Starbucks directly asked its employees to vote ‘no’ on unionizing
As Buffalo and Hamburg, N.Y.-area Starbucks employees edge closer to voting on what would be the company's first union in the United States, the coffee chain is being accused of union busting by union organization group, SBWorkers United.

SBWorkers United tweeted out a letter Tuesday that was originally sent to Starbucks employees by Rossann Williams, president of Starbucks North America, that highly encouraged employees to vote no on unionizing: "So, we are asking partners to vote no to a union—not because we’re opposed to unions but because we believe we will best enhance our partnership and advance the operational changes together in a direct partnership.” nrn.com

Supply chain chaos is already hitting global growth. And it’s about to get worse

‘Unprecedented’: Former Walmart CEO Blasts Biden For Supply Chain Crisis

New York employers can’t test workers for weed, Albany says

Target to open 36 stores 'mini Apple shops' in time for holiday shopping

Activewear brand Vuori to open more than 100 U.S. stores in next five years

Quarterly Results
Verizon Q3 consumer revenue up 7.3%, business revenue down 0.8%, total revenue up 4.3%

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Upcoming RH-ISAC Events

Oct. 26 - Security Awareness Symposium

Oct. 26 - Information Security & Legal: The Dynamic Duo Protecting the Company

Oct. 26 - Mind the Gap: Concept Versus Reality in Cybersecurity

Oct. 28 - Navigating Fraud: Ownership, Operations, and Total Costs

Oct. 28 - The Ultimate Multitool for Protection Against Phishing and Ransomware

Inviting LP & AP to attend or get a member of their team involved, especially if their retailer is a member of RH-ISAC.

"Protecting data as it crosses int'l borders is critical to global retail operations."
NRF to Meet with U.S./EU Officials on Transatlantic Data Flows and E-Commerce Policy Issues
"Retail is global, and retailers want to be sure consumer and employee data is properly protected when transferred from Europe to the U.S.,” NRF Vice President and Senior Policy Counsel Paul Martino said. “Protecting data as it crosses international borders is critical to global retail operations, and U.S. retailers want to work closely with their European counterparts and government officials on both sides of the Atlantic to address the operational and legal challenges involved.”

NRF and its Brussels-based counterpart EuroCommerce will hold their fifth annual joint meeting with senior officials of the European Commission and the European Data Protection Board today and Thursday. The meetings were first held in-person in Brussels but were changed to a virtual format last year and this year in light of the pandemic. On Friday, NRF and U.S. retailers will meet virtually with officials and staff from the U.S. Mission to the European Union and the U.S. Commerce Department. nrf.com

Ransomware activity soars 42%, Treasury finds

● The Treasury Department found $590 million in ransomware-related activity in suspicious activity reports (SARs) in the first half of 2021, according to analysis by its Financial Crimes Enforcement Network (FinCEN). Last year, ransomware-related activity totaled $416 million.

● Between January and June, financial institutions filed 635 SARs (including 458 actual transactions that occurred during that period), up 30% from the 487 SARs filed for the entirety of last year.

● FinCEN found 177 unique convertible virtual currency (CVC) wallet addresses associated with the top 10 most common ransomware types by analyzing recent data, the report said. Of those CVC wallet addresses tied to the top types, FinCEN identified about $5.2 billion in outgoing bitcoin as potentially tied to ransomware payments. It also compared the recent findings to data gathered over the past decade to identify trends. paymentsdive.com

LP & Cybersecurity Team Up to Tackle Retail Fraud
Loss Prevention Teams Up With Cybersecurity to Address Retail Fraud

As retailers roll out more fulfillment options, loss prevention professionals are increasingly shifting their attention from in-store theft to e-commerce fraud.

With retailers relying more on omnichannel services, loss prevention teams are becoming concerned about cybersecurity threats and are increasingly collaborating with cybersecurity teams, according to a recent National Retail Federation survey. Per the NRF, 76% of loss prevention professionals said cybersecurity-related incidents have become somewhat more or much more of a priority at their organizations over the past five years.

Cybersecurity Threats and Fraud
It’s not uncommon for teams to operate in silos where they don’t communicate with one another, says Yale Fox, a cybersecurity consultant and Member of the Institute of Electrical and Electronics Engineers. Organizations need to conduct periodic training sessions with employees to prepare them for evolving cybersecurity threats, he says.

Areas of Collaboration
In the past, retailers’ cybersecurity staff were part of their IT departments, whereas loss prevention professionals tended to have law enforcement backgrounds and worked primarily in stores, says Christian Beckner, vice president of retail technology and cybersecurity at NRF. E-commerce has become the next frontier for cybercriminals, in part because retailers have improved the security of point-of-sale systems. This has has made it harder to execute cyberattacks in-store, Beckner says.

Retailers Need to Address Security
Though retailers are battling cybersecurity breaches, they also can be ambivalent regarding whether to invest more retailers into cybersecurity defenses. Half of the respondents said their companies are devoting resources toward loss prevention equipment, according to the NRF survey. darkreading.com

Inside DOJ’s New Cyber-Fraud Initiative
The Department of Justice (DOJ) recently announced the launch of the Civil Cyber-Fraud Initiative, which will utilize the False Claims Act (FCA) to pursue cybersecurity-related fraud by government contractors and grant recipients. Key features of and takeaways from this new initiative are discussed below.

● The initiative aims to hold accountable entities or individuals that put U.S. information or systems at risk by (1) knowingly providing deficient cybersecurity products or services, (2) knowingly misrepresenting their cybersecurity practices or protocols, or (3) knowingly violating obligations to monitor and report cybersecurity incidents and breaches.

● The creation of the initiative “is a direct result of the department’s ongoing comprehensive cyber review, ordered by Deputy Attorney General Monaco this past May.” The review is “aimed at developing actionable recommendations to enhance and expand” DOJ’s efforts against cyber threats.

● The initiative will utilize the FCA — which “is the government’s primary civil tool to redress false claims for federal funds and property involving government programs and operations” — to pursue cybersecurity-related fraud by government contractors and grant recipients. The FCA includes a unique whistleblower provision that “allows private parties to assist the government in identifying and pursing fraudulent conduct and to share in any recovery and protects whistleblowers . . . from retaliation.”

● The initiative will be led by the DOJ Civil Division’s Commercial Litigation Branch, Fraud Section, but DOJ will work closely on the initiative with other federal agencies, subject matter experts and its law enforcement partners throughout the government.

Accordingly, government contractors and grant recipients would be wise to review and strengthen their practices with respect to cybersecurity compliance, education, and reporting. jdsupra.com

Commerce Department announces new rule aimed at stemming sale of hacking tools to repressive governments
The Commerce Department on Wednesday announced a rule that officials hope will help stem the export or resale of hacking tools to repressive governments while still enabling cybersecurity collaboration across borders.

The rule, which will take effect in 90 days, would cover software such as Pegasus, a potent spyware product sold by the Israeli firm NSO Group to governments that have used it to spy on dissidents and journalists.

It would bar sales of hacking software and equipment to China and Russia without a license from the department’s Bureau of Industry and Security (BIS).

What it is not intended to do, senior Commerce Department officials say, is prevent American researchers from working with colleagues overseas to uncover software flaws, or cybersecurity firms from responding to incidents. washingtonpost.com

New Windows browser security options and guidance: What you need to know
Microsoft has added new Edge update options and enhanced browser security modes, including a beta Super Duper Secure Mode.

New York Tells 2 Cryptocurrency Firms to Cease and Desist
Attorney General Tells 3 Others to Provide Information in Latest Enforcement Effort

Why virtual desktops make sense for a virtual workforce

[Free Virtual Retail Event]
5th Annual National Retail Innovation Awards: Oct. 28

The David Sobey Centre for Innovation in Retailing & Services is hosting the fifth annual National Retail Innovation Awards on the afternoon of October 28, 2021. The virtual event is free to attend and Retail Insider readers are invited.

The event takes place from 4:00-5:30pm Atlantic Time, or 3:00pm-4:30pm Eastern Time/Noon-1:30pm Pacific Time. [Register Here]

The National Retail Innovation Awards was created in 2017 and it recognizes up-and-coming retailers, or companies supporting the retail sector, for their innovation and unique contribution to Canadian retailing over the past year. Join the David Sobey Centre as it celebrates the achievements of four impressive companies who have demonstrated retail excellence in the categories of Retail Design, Sustainability, Technology and Community Service.

To register, visit this link.

COVID Update

Pandemic Uncertainty Hits Canadian Retail
How Grocers can Overcome the Uncertainty and Flourish During Upcoming 2021 Holiday Shopping Season
As the 2021 holiday shopping season quickly approaches, many retailers throughout the industry continue to face unparalleled levels of uncertainty and disruption. Instability concerning the COVID-19 virus and any further lockdowns and tightening of social restrictions associated with its spread, combined with the unreliability of the current global supply chain, have retailers operating in every vertical and category scrambling to understand the complexities of a shifting and changing landscape.

For grocers, given the essential nature of the product and services that they provide, these stresses and pressures are accentuated. According to Dan Surtees, Vice President of Strategy & Business Development at XCCommerce, without a clear understanding of the channels their customers plan to shop on, their performance during the most lucrative and critical period on the retail calendar is being threatened.

Multiple promotions strategies

The explosion of online grocery, including the availability of options that include home delivery, curbside pickup and buy-online-pickup-in-store, represented a boon for the many grocers that offered the services during the pandemic. However, it’s currently unknown whether the behaviour will be sustained through the upcoming holiday season. This presents challenges to grocers and their marketing teams tasked with developing strategies with the objective of driving customer loyalty, growing basket sizes, and delivering revenue this holiday season. To support their marketing efforts and prepare their stores and operations with the ability to satisfy the holiday meal, party and celebration needs of the consumer, Surtees suggests the development of multiple strategies.

Sophisticated solutions

This agility can be facilitated by the implementation of a sophisticated promotion and offer management platform, enabling consistent execution of complex, overlapping offers across channels, devices, banners, locations and loyalty status, something that XCCommerce has been providing for retailers for more than 20 years. Equipping themselves with an automated solution allows retailers to manage, execute and analyze all of their complex promotional offerings, across all sales channels, helping them to compete in the extremely competitive and fast-paced retail environment. In that agility, explains Surtees, is the flexibility and ease of use inherent in the management of their promotions from a single platform. retail-insider.com

Retailers Call for Extension of Pandemic Aid
End of Government Subsidies for Retailers and Businesses this Month Could Spell Doom Amid 4th Wave
Canadian small businesses are worried that crucial wage and rent subsidy support programs from the federal government are scheduled to come to an end on October 23 and they have yet to hear if those lifesaving initiatives will be continued.

With ongoing capacity restrictions in certain parts of the country, a labour shortage growing and continued uncertainty about the impact and length of the brutal fourth wave of the pandemic, the Canadian Federation of Independent Business is urging the government to immediately extend and expand these programs.

The same sentiment is being echoed by other business groups across the country including Restaurants Canada and the Canadian Chamber of Commerce.

“Businesses need certainty as so many are still dodging constant curveballs with a slow pick-up in revenues, labour shortages, and wariness around ongoing restrictions in the months ahead,” said Corinne Pohlmann, Senior Vice-President of National Affairs at CFIB. retail-insider.com

Very Low Risk of COVID Exposure in Grocery Stores
Hundreds of samples from Ontario grocery stores examined for coronavirus;
all test negative
A new study tested more than 900 samples from high-touch surfaces in Ontario grocery stores for SARS-CoV-2 and found zero positive results, suggesting the risk of exposure to the virus in grocery stores is low.

Maria Corradini, one of the study's authors and an associate professor at the University of Guelph’s department of food science, said the results add to the growing evidence that transmission of coronavirus via surfaces is “very improbable.”

This means practices that were adopted by some in the early days of the pandemic, such as wiping down your groceries when you bring them home or letting them sit out in the cold for hours are not necessary.

“We can have some peace of mind and engage with our groceries like we used to before,” Corradini told CTVNews.ca in a phone interview. ctvnews.ca

Liquor Store LP Tech
ID scan technology at Alcanna liquor stores collected too much data, says investigation

Company which runs Liquor Depot, Ace Liquor, limited data collection in February

An identification scanning program used by some Alberta liquor stores violated provincial privacy laws by collecting more information than allowed from customers' driver's licences, an investigation has found.

Alcanna, which operates liquor stores in Alberta under the brands Liquor Depot, Ace Liquor Discounters and Wine and Beyond, launched the pilot program with support from Edmonton police at three stores in January 2020.

The program uses scanning technology developed by Patronscan, a Calgary-based company. Customers scan their government-issued identification to unlock a door into the store.

Alcanna hoped the program would help reduce theft and said information would only be kept for 90 days unless a customer committed a crime. However, the investigation found that Alcanna was collecting and retaining more information than is allowed under Alberta's Gaming, Liquor and Cannabis Act.

Safer stores - Taylor Mann, Alcanna's director of corporate investigations and organized retail crime, said the company has already complied with the remaining recommendations. The company changed its signage to clarify what information is being collected and where to call with questions. The company has also developed policies and procedures for rolling out the technology to other stores.

Scanners are now used at seven stores in Edmonton and two in Calgary. The company has reduced the time it holds data from 90 to 21 days, Mann said.

He said the technology has dramatically reduced thefts and cash robberies: "People feel safer," he said. "It creates a safe shopping environment and safe work environment." cbc.ca

Cashierless Grocery Store Sweeps Canada
Automated Cashierless Grocery Store Concept ‘Aisle 24’ Launches Aggressive Cross-Canada Store Expansion
Aisle 24, a fully automated, cashierless grocery store concept that is open 24/7, is in expansion mode with plans to open numerous locations across the country. John Douang, Co-Founder & CEO of the company which opened its first location in Toronto in 2016, said the hyperlocal, unmanned market is in nine locations currently in Ontario and Quebec and about 30 stores are in the queue in either lease discussions and construction including in British Columbia.

“We utilize a lot of technology to supplement the store operations and we use a lot of our own platform of technology in order to secure the stores. All the stores are unmanned. We don’t have cashiers and we don’t have staff that are on site to greet customers or anything like that,” said Douang.

“The stores are 24/7, 365 days a year and the way it works is that all of our customers download our mobile app. They create their account and then they get access to the stores.” retail-insider.com

Inside Staples Canada’s Impressive New Downtown Toronto Store Location

IKEA to Open 3 More Design Studios in Ontario in Major Enclosed Shopping Centres

Inuvik, NT: Man charged with attempted murder in downtown Inuvik shooting near Quickstop store
A 38-year-old man has been charged with attempted murder in Inuvik, N.W.T., over the weekend. According to a Tuesday news release from Inuvik RCMP, William Aleekuk was charged a short time after police responded around 12:33 a.m. on Sunday to a shooting in downtown Inuvik on Mackenzie Road. CBC News attended the scene of the alleged shooting around 3 a.m. Sunday where tire marks and pieces of wood near stairs of the store Quickstop were observed.

The release also stated there are no public safety concerns at this time, and the victim and accused "were known to each other." CBC News attended the scene of the alleged shooting around 3 a.m. Sunday where tire marks and pieces of wood near stairs of the store Quickstop were observed. The Inuvik Community Corporation building also appeared to have had some damage at the entrance. cbc.ca

Cambridge, ON: Convenience store employee assaulted during robbery
Waterloo Regional Police are searching for a suspect after a convenience store robbery in Cambridge. Police say a suspect entered the store and demanded money from the employee. The employee was allegedly assaulted, then the suspect took off with an undisclosed amount of cash. The suspect is female, approximately 5’5”, and was last seen wearing a scarf covering, a black long-sleeved sweater, and black pants. kitchener.citynews.ca

Police investigate robbery at Halifax convenience store

Okotoks RCMP investigate robbery at pharmacy

Campbell River RCMP arrest 3 men accused of stealing within a matter of minutes

Stolen hedgehog back safe and sound in Whitehorse pet store

View Canadian Connections Archives

Online Spending to Grow at Slowest Pace in 8 Years
Pandemic fallout could slow U.S. online holiday spending growth: report
U.S. online holiday spending is expected to grow at its slowest pace in at least eight years, as product shortages, higher prices and lingering pandemic-related uncertainties threaten to put a strain on the shopping season.

U.S. online sales are expected to grow 10 percent in November and December, on top of last year’s 33 percent increase, according to the Adobe Analytics. The company’s forecast is based on the projection that consumers will continue to follow shopping habits adopted since the pandemic began and in spite of limited inventory on many popular products due to demand that has overwhelmed parts of the supply chain. reuters.com

Amazon Sidestepping the Supply Chain Crisis
Amazon is reportedly shopping for used cargo jets that can fly from China

Amazon wants to buy used long-range cargo planes that could haul goods from Asia to the US, Bloomberg reports.

Amazon is looking to buy used cargo planes that would be able to travel long distances, according to a report from Bloomberg on Wednesday.

The company is shopping for 10 refurbished Airbus's A330-300 aircraft and an unspecified number of used Boeing 777-300ER cargo planes, sources familiar with the issue told the publication. The company is also looking to fill crew positions for the planes. The planes represent some of the largest cargo versions of twin-engine passenger jets in the world, Bloomberg points out.

The move would be a major step in allowing the e-commerce giant to move goods from Asia to the US on its own and it would help the company avoid supply-chain bottlenecks at key US ports. The aircraft would be able to fly goods directly from China to the US, within a few hours' drive of their final destinations — evading port delays that could tack on over a month to the goods' delivery date, as well as backlogs at warehouses and railroads.

It is unclear whether Amazon will buy or lease the long-range cargo planes. It is also unknown where the planes will be bought or when they plan to begin using the cargo planes. But, it could be a major step to simplifying supply-chain issues for the retailer and could help them avoid future hurdles. Experts predict supply-chain bottlenecks will continue well into 2023. businessinsider.com

Facebook to pay more than $14 million in Justice Dept. settlement over discrimination against American workers
Facebook has agreed to pay penalties totaling more than $14 million under a settlement with the Justice Department over findings that the company’s hiring practices intentionally discriminated against U.S. workers in favor of foreign workers, U.S. officials said Tuesday. washingtonpost.com

Here's What Customers Love, and Hate, the Most About Online Shopping

DOJ: Baltimore MD: FedEx Supervisor Sentenced to 3+ Years in Fed Prison; Stole Goods Worth $3.25M and Evaded More Than $660K in Federal Income Taxes
U.S. District Judge Catherine C. Blake sentenced Joseph Kukta, age 45 of Laurel, Delaware, to 42 months in federal prison, followed by three years of supervised release, for interstate transportation of stolen goods and tax evasion, in connection with his theft and resale of merchandise being shipped through a commercial mail service. Judge Blake has also ordered Kukta to pay $1,101,743.91 in restitution and forfeiture of $1,880,000.

According to his plea agreement, from 2007 through July 2019, Kukta worked as a Senior Manager at the FedEx facility located in Seaford, Delaware where he oversaw all operational aspects of the facility, supervised over 100 employees and contractors, and earned an annual salary of more than $92,000. The facility handled all the FedEx Ground and FedEx Home Delivery packages passing through the Delmarva Peninsula. Kukta admitted that he stole packages shipped via FedEx and resold the items to co-defendant Saurabh Chawla, at approximately 50% of the item’s retail price from 2009 to June 2019. Kukta then transported the stolen items, using his vehicles and trailers, to a relative of Chawla who resided in Maryland. From about 2009 to 2019, Kukta received more than $1,880,000 in illegal proceeds for selling stolen goods that were worth at least $3,250,000. As detailed in his plea agreement, Kukta stole packages that contained bulk retail goods and merchandise shipped by suppliers including Apple and other high-end manufactured products intended for delivery to a Walmart Distribution Center in Smyrna, Delaware. justice.gov

Detroit Man Charged with Robbing Kay Jewelers In Washington, PA and Attempting to Rob Other Jewelry Stores
PITTSBURGH, PA - A resident of Detroit, Michigan, has been indicted by a federal grand jury in Pittsburgh on charges of robbery and conspiracy to commit robbery, The two-count Indictment named Willie James Harvey, age 37.

on November 13, 2019, Harvey robbed the Kay Jewelers store located at 2200 Tanger Boulevard in Washington, PA, and also conspired to rob jewelry stores in Mahoning County, Ohio and Washington County, Pennsylvania from November 12, 2019 through November 13, 2019.

The law provides for a maximum total sentence of 40 years in prison, a fine of $500,000 or both. justice.gov

DOJ: Former Phone Company Employee Gets 1 Yr Home Detention & 3M Probation for Role in Sim Swap Scam Conspiracy That Targeted At Least 19 Customers
STEPHEN DANIEL DEFIORE age 36, a resident of Brandon, Florida, was also sentenced to 100 hours of community service, payment of $77,417.50 in restitution and payment of a $100 mandatory special assessment fee.

Between October 20, 2018, and November 9, 2018, DEFIORE accepted multiple bribes, typically in the amount of approximately $500 per day, to perform SIM swaps of Phone Company A customers identified by a co-conspirator. For each SIM swap, a co-conspirator sent DEFIORE a customer’s phone number, a four-digit PIN, and a SIM card number to which the phone number was to be swapped.

SIM Swap scam is a cellular phone account takeover fraud that results in the routing of a victim’s incoming calls and text messages to a different phone. Once a perpetrator is able to swap the SIM card, it is likely he is able to obtain access to a victim’s various personal accounts, including email accounts, bank accounts, and cryptocurrency accounts, as well as any other accounts that use two-factor authentication. justice.gov

New York, NY: Moment two men car-jack jewelry dealer and steal $1.2M worth of gems from the trunk of his car
This is the moment two men stole $1.2 million in gems from a jewelry dealer in Brooklyn on Friday afternoon according to the New York Police Department. The two thieves, whose identities are as yet unknown, approached the 67-year-old male's car around 12:30pm on 47th Street near Molly's Jewelers in Borough Park, Brooklyn. CCTV footage released by Boro Park Shomrim, a neighborhood watch alliance, shows the two men approaching the car and stepping up to the driver's window. The thieves can be seen reaching inside the car, before ripping open the driver side door and threatening the elderly jewelry dealer with a gun, forcing him to open his trunk. They then removed two bags which contained an assortment of jewelry, before haring off on foot along 47th street and getting into a black Ford Taurus, which police said had temporary New Jersey plates. Investigators believe the price tag for the jewels stolen is close to $1.2 million. dailymail.co.uk

Opelika, AL: Police Searching for Best Buy Felony Shoplifting Suspect

West Orange, NJ: Shoplifter arrested after staging $400 of merchandise , then return with duffle bag

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Shootings & Deaths

New York, NY: Deli worker fatally stabbed in East Harlem amid apparent robbery
A suspect is on the run Wednesday morning after a worker at an East Harlem deli was fatally stabbed during a possible robbery late Tuesday night, according to police. The NYPD said the clerk called 911 and said he was being robbed just after 11:30 p.m., at the deli located on the corner of Second Avenue and East 102nd Street in East Harlem. Police are now looking at surveillance footage that possibly shows a fight that led to the deadly stabbing, which may have started as an attempted robbery and then spilled out onto the sidewalk. pix11.com

Fall River, RI: C- Store Owner shot and killed, shocks Rock Street neighbors
The Fall River convenience store owner who police say was shot dead Monday night is being remembered by customers as a considerate, hard-working immigrant who was just trying to make a living. “He was a really nice man. He always helped people,” said Catherine Santiago in describing Lal Kishor Mahaseth. Mahaseth, 54, was declared dead at 11:14 p.m. after being transported from the Stop N Save store on Rock St. to Charlton Memorial Hospital.. The DA’s office said a customer dialed 911 at 10:33 p.m. after finding Mahaseth on the floor behind the counter with blood on his chest suffering from “an apparent gunshot wound.” No arrest has been made. heraldnews.com

Northport, AL: 16 year old girl shot and killed outside Wendy’s; 19 year old arrested
A 19-year-old has been arrested in connection to with the deadly shooting at the Wendy’s restaurant in Northport Tuesday night. Captain Jack Kennedy says that several calls came in around 5 p.m. reporting a shooting between two vehicles at the Wendy’s restaurant. A second round of calls came in shortly after, reporting two people shot in the area of Fieldcrest Drive. Upon arrival, officers found a 16-year-old girl with gunshot wounds, dead at the scene. A 20-year-old, also the driver of the vehicle, had also been shot but sustained non-life threatening injuries. A third person, who was not injured, was also inside the car. Police reported that the three victims were in line at Wendy’s when another car pulled up alongside them and began firing shots into their vehicle. cbs42.com

Hidalgo County, TX: Sheriff's Office names fifth suspect in deadly Mission shooting
The Hidalgo County Sheriff's Office named a 27-year-old man as the latest suspect in connection with a deadly shooting in Mission last week. Officials said Obed Peña, 27, is wanted on two arrest warrants, including first-degree murder, in connection with the death of 21-year-old Leonardo Veliz. Authorities said Peña could be driving a gray four-door Dodge Ram and is considered armed and dangerous. The investigation began on Thursday after deputies responded to a Stripes convenience store located at Farm to Market Road 492 and Highway 107 in Mission regarding a shooting. When deputies arrived at the scene, witnesses said they saw several men armed with handguns fighting in the parking lot before multiple gunshots were fired and the suspects drove away. A passing motorist reported finding two men, Veliz and an unidentified victim, gunshot wounds inside their vehicle. The motors took the two men to a local hospital, where Veliz was later pronounced dead. Four men have since been arrested and charged in connection to the shooting. krgv.com

Pittsburgh, PA: South Hills Village Mall workers start petition after shooting threat raises security concerns
Workers at South Hills Village Mall say a shooting threat last week opened their eyes to security flaws that have led to a petition for change. Mall workers say security failed to inform them and shoppers about the threat on Oct. 12. It was only when police officers wearing bullet-proof vests and carrying rifles were seen walking around that workers say they became aware of the threat, which investigators say was made by 51-year-old Lance Crowley as he walked out of the Macy’s with a duffel bag. Crowley was arrested about 45 minutes later, not far from the mall. While workers say police handled the situation quickly and efficiently, they are upset with the lack of communication from mall security. Concerned about their safety in the mall, they want answers and started an online petition asking Simon Property Group, the owner of South Hills Village Mall, to change its policy.

The day after the threat, South Hills Village Mall released the following statement:

“The safety of our shoppers, retailers and associates are our top priority. Our proactive and preventative security programs and measures include off duty police officers and a private security force that actively patrol the interior and exterior of the shopping center, along with working closely with local law enforcement and retailers to prepare for potential emergencies. These measures have allowed us to achieve Homeland Department of Security safety certification. We are grateful this incident was swiftly handled by the Bethel Park Police Department, who did not order a lockdown since they had a visual on the suspect and were in the process of apprehending him. As a further enhancement to our security program, we plan on installing CCTV cameras before the end of the year at both South Hills Village and Ross Park Mall.” wpxi.com

New Albany, IN: Suspect sentenced to 30 years in Jennings gun store murder, robbery

Beverly Hills, CA: Attempted robbery outside restaurant leaves patron shot in leg

Robberies, Incidents & Thefts

Houston, TX: 2 clerks take on would-be robbers, turn gun on them during wild C-store scuffle
Police are searching for two men who tried to rob a convenience store and failed when two store clerks fought back, turning the store into a wrestling ring. The attempted robbery happened on Oct. 7 at 2:40 a.m. when two men came into the store in the 2800 block of Reed. Police said the men first acted like customers, but when one of the men walked around the counter, he aimed a gun at the clerks and demanded the money from the cash registers. Both clerks then fought with the suspect and were able to take his gun from him. While fighting the suspect, one of the clerks was also able to retrieve his own gun, pointing it at the suspect numerous times during the scuffle. click2houston.com

Cleveland, OH: Shoplifting couple pleads guilty to injuring North Olmsted officer
The couple accused of shoplifting at Great Northern Mall and then running over a North Olmsted police officer while fleeing, pleaded guilty Tuesday. On Feb. 13, 2020, the off-duty officer was working security at Dillard’s when he saw Kristalyn Marcum leaving the store with several stolen items. Marcum jumped into a waiting Kia Sportage, driven by Jamal Samhan. Samhan then struck the officer, before driving away. The officer suffered a concussion. Samhan pleaded guilty to felonious assault, robbery, receiving stolen property, failure to comply, theft, petty theft and identity fraud. Marcum pleaded guilty to robbery, receiving stolen property, theft, petty theft and identity fraud. They will both be sentenced by Cuyahoga County Court of Common Pleas Judge John Sutula on Nov. 17. cleveland19.com

Whitehall, OH: CVS worker reflects on man who allegedly robbed 24 stores, restaurants throughout central Ohio

Kansas City, MO: Overland Park man sentenced for armed robberies at five metro businesses

Reading, PA: Family Dollar store manager stole $14,642

● C-Store – Houston, TX – Armed Robbery
● C-Store – Fall River, RI – Armed Robbery /Owner killed
● C-Store – Huntingdon County, PA – Burglary
● Gas Station – Memphis, TN – Armed Robbery
● Home Depot – Austin, TX – Armed Robbery
● Jewelry – Brooklyn, NY – Armed Robbery
● Jewelry – Birmingham, AL – Robbery
● Jewelry – Aurora, IL – Robbery
● Jewelry – Culver City, CA – Robbery
● Jewelry – Hialeah, FL – Robbery
● Mall – Barrow County, GA – Burglary
● Marijuana – Bethlehem Township, PA – Armed Robbery
● Restaurant – New York, NY – Armed Robbery / Manager killed
● Restaurant - Lyon County, OH – Robbery (Pizza Hut)

Daily Totals:
• 12 robberies
• 2 burglaries
• 1 shooting
• 2 killed

Click to enlarge map

None to report.

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AP Lead
Manhattan, NY - posted October 19

This role will conduct investigations focusing on Habitual Offenders, high impact external theft/fraud incidents through the use of company technology (CCTV, Incident Reporting, Data Analysis). This role directly teaches and trains Store Leaders and Brand Associates in the safe practices of effectively handling external theft events...

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The position will be responsible for: Internal theft investigations; External theft investigations; Major cash shortage investigations; Fraudulent transaction investigations; Missing inventory investigations; Reviewing stores for physical security improvements...

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The Environmental Health, and Safety Manager will implement policies to ensure a safe and healthy work environment. Inspects the facility to identify safety, health, and environmental risks. Develops and implements inspection policies and procedures, and a schedule of routine inspections. Prepares and schedules training to cover emergency procedures, workplace safety, and other relevant topics. Read more here.

Field Loss Prevention Manager
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Asset Protection Lead
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Responsible for protecting the assets of the company and ensuring a safe environment for our employees and customers. Utilizes the tools and resources available to initiate and follow through on internal investigations. Work closely with store management to increase LP awareness...

District Loss Prevention Manager
Macedonia, OH - posted September 9

The District Loss Prevention Manager develops and implements the Loss Prevention program for their market. The DLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance and operational compliance...

District Asset Protection Manager
Burlington, MA - posted September 1

The District Asset Protection Manager is responsible for mitigating safety and security related risks for the organization through the implementation of programs, procedures, policies and training. This role promotes a safe store environment while addressing and minimizing loss caused by shrink, theft and fraud in assigned stores, across multiple locations...

Area Loss Prevention Manager
Pittsburgh, PA and/or Cleveland, OH - posted July 30

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

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